Are you a business? Hire cloud candidates in New York, NY
Field Tech Officer (FTO) • Job Title: Field Tech Officer (Level 1 / 2 depending on experience), • Reports To: Technical Operations Lead / Service Manager, • Location: On-site at client premises (and remote when needed) Technical Responsibilities • Install, configure, and maintain desktops, laptops, printers, routers, and network devices., • Perform on-site troubleshooting of hardware, software, and network issues., • Install and configure operating systems (Windows/macOS) and common business software., • Manage device replacements, backups, antivirus, and patching., • Document every site visit, ticket resolution, and issue escalation., • Set up and support VoIP phones, surveillance systems, and other peripherals., • Provide basic support for cloud systems (Office 365, Google Workspace)., • Report recurring issues to leadership for root-cause analysis., • Handle emergency calls during business hours (or rotational after-hours if needed). Client-Facing / People Skills • Communicate clearly with non-technical clients — especially under pressure., • Listen actively and extract exact pain points., • Represent your company with professional appearance and punctuality., • Document notes for hand-off to other techs and for record-keeping., • Educate clients gently when necessary, without sounding arrogant or rushed., • Stay calm and composed even when dealing with frustrated clients., • Maintain confidentiality and respect client data. Requirements • 1+ years in IT support or technical field work (desktop/network support), • Working knowledge of basic networking (IP, DNS, DHCP), Windows, and cloud tools, • Willingness to travel between client sites, • Ability to lift and move equipment (~30lbs), • Comfortable using ticketing systems, documentation tools, remote access tools, • Certifications (preferred): CompTIA A+, Network+, Microsoft 365 Fundamentals Soft Skills • Problem-solver mindset — doesn’t freeze under pressure., • Doesn’t guess — knows when to escalate or double-check., • Treats clients like partners, not a burden., • Self-motivated — doesn’t need micromanagement, • Detailed — writes accurate ticket notes and documentation, • Time aware — knows how to triage onsite tasks under a schedule, • Curious — learns new tools, doesn’t stay stagnant
Russian speaking, bilingual Executive Assistant • Full-time and Part-time options available, • Housing (apartment or room) near the office may be provided, • Required experience: 3–5 years, • References from previous employers required Key Responsibilities 1. Archiving and organizing large amounts of information and data • Receive and organize incoming documents daily (various formats: Word, PDF, JPEG, etc.), • Store by category, topic, year, and folder, • Maintain four backups (2 on physical drives, 2 in cloud storage), • Responsible for accuracy, completeness, and ease of access, • Digitize all paper records, • Proficient with computers and office equipment, • Ability to set up computers, printers, mobile phones, install apps, internet, ect, • Troubleshoot technical issues, • Skilled in online research and information retrieval, • Vet and manage contractors, service providers, professionals, • Coordinate repairs and maintenance for company properties, • Check ratings of lawyers, doctors, contractors, • Write and post reviews, • work with AI tools, • Schedule Zoom or other meetings, • Track and categorize all expenses and income, • Maintain and archive invoices, • Handle payments and disputes, • Maintain an organized, categorized book of contacts, • Ensure smooth operation of the Brooklyn house, office, and executive's workspace, • Purchase supplies, handle office orders, • Perform ad-hoc tasks as needed, • Highly responsible and punctual, • Well-organized and detail-oriented, • Able to work independently without micro-management, • Eager to learn new technologies, • Follows written instructions precisely, • Flexible, disciplined, and proactive Requirements • Higher education (final-year university students may apply), • Minimum 3 years of relevant experience, • Fluency in Russian and English, • References from previous employers required Conditions • Housing may be provided near the workplace, • All benefits, • Flexible work schedule (to be discussed), • Probation period: 1–3 months, • Paid internship available if needed, • Salary + monthly/annual performance bonuses, • Strong opportunities for career growth Applicants are requested to specify their desired salary in the application. Please submit your resume Two positions are available. Salary depends on workload and qualifications, with additional bonuses and benefits.