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  • Bilingual Customer Service Representative (English/Chinese)
    Bilingual Customer Service Representative (English/Chinese)
    2 days ago
    $22–$28 hourly
    Full-time
    Manhattan, New York

    We are seeking a professional and detail-oriented Bilingual Customer Service Representative to join our team. The ideal candidate is fluent in English and Chinese and excels at delivering exceptional customer support in a fast-paced office environment. This role requires strong communication skills, strong organizational abilities, and a proactive approach to problem-solving. Key Responsibilities • Respond to customer inquiries via phone, email, and in person in both English and Chinese, • Resolve customer questions and concerns promptly and professionally, • Follow up with customers to ensure complete resolution and satisfaction, • Collaborate with internal departments to ensure smooth processing and issue resolution, • Handle administrative tasks to support efficient office operations, • Assist customers with shipment-related inquiries and coordination Qualifications • College degree required, • Fluent in both English and Chinese (spoken and written), • Ability to work on-site in our Midtown office Monday through Friday Preferred Experience & Skills • Prior customer service or related experience preferred, • Comfortable using computer systems for data entry and record management, • Strong typing skills and attention to detail, • Excellent verbal and written communication skills, • Ability to engage professionally and effectively with customers

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  • B2B Sales Person
    B2B Sales Person
    11 days ago
    $55000–$104000 yearly
    Full-time
    Manhattan, New York

    B2B Sales Agent – Claw & Vending Machines (Soccer, Basketball & Rugby Venues) Location: New York City Compensation: Base salary ~$55,000+ performance-based commission (strong OTE of $110k+) Type: Full-time About Us: We’re a fast-growing sports & gifting brand bringing “mystery shirt” magic into the real world – via claw machines and vending machines packed with surprise soccer, basketball and rugby jerseys. We’re at the very start of this channel and our long-term ambition is to place 800+ claw and vending machines across the NYC metro, Northeast, and key US markets in high-footfall, sports-focused venues. Once we’ve cracked the US East Coast model, the plan is to expand this rollout nationwide – turning it into a serious global revenue stream. The Role: Your mission is simple: Get our claw and vending machines into great locations on a revenue-share model and turn those locations into long-term, high-performing accounts. You’ll be responsible for the full sales cycle – from identifying target venues, to getting in front of decision-makers, to negotiating terms and overseeing successful installs. This is a role for a closer with a track record, not a “starter”. If you know how to sell physical, space-taking products into venues (or similar), this will feel familiar – just more fun. What You'll be Doing: Sales & Business Development: • Build and manage a pipeline of target venues, including:, • Soccer stadiums and clubs (MLS teams, soccer-specific venues), • Basketball arenas and sports centers (NBA, college basketball facilities), • Rugby venues, sports bars and high-footfall leisure sites (arcades, attractions, student hubs, family venues, etc.), • Research and map decision-makers (centre managers, commercial managers, tenant coordinators, operations, etc.) and get in front of them via outbound (cold email, calls, LinkedIn, in-person visits)., • Pitch our claw/vending machine concept and revenue-share model in a clear, commercial way that makes it a no-brainer for the venue., • Create tailored proposals and negotiate commercial terms (revenue splits, minimum terms, placement, branding, etc.)., • Own the full sales cycle from first contact → proposal → negotiation → signed agreement → handover/installation. Account Management & Expansion • Act as key point of contact for venue partners – check performance, resolve issues, and keep relationships warm., • Monitor machine performance by location, flag under-performance early, and propose solutions (relocation, offer tweaks, creative changes)., • Identify upsell / expansion opportunities (more machines, better placements, additional venues in the same group). Execution & Operations Coordination: • Work closely with operations to schedule machine installs, maintenance and replenishment., • Ensure all venue requirements (H&S, insurance, risk assessments, branding guidelines) are captured and communicated., • Feed back on what you’re seeing “on the ground” – what types of venues and positions work best, what objections are coming up, what offers resonate. Reporting & Targets: • Own and report on a clear set of KPIs: machines placed, signed venues, average monthly revenue per machine, pipeline value, win rate., • Keep CRM / pipeline organised and up to date – no black holes, no mystery deals. What We're Looking for: Non-negotiable: proven track record. We’re looking for someone who has already sold into venues / locations and can show it. Must-haves • 3+ years B2B sales experience with a strong new business focus (not just farming existing accounts)., • Proven success selling physical or location-based products or services, such as:, • Vending / amusement / arcade / gaming machines, • POS / kiosks / retail hardware, • Experiential / in-store activations, • Other space-taking installations into venues, • Confident negotiating commercial agreements and revenue-share models., • Comfortable being out on the road, visiting sites, walking a venue and spotting where something would perform best., • Strong communication skills – in-person, on the phone, and over email. You can explain the numbers clearly and get to a decision., • Highly self-motivated and comfortable working in a fast-paced, entrepreneurial environment with clear targets. Nice-to-haves: • Existing relationships with stadiums, soccer clubs, basketball arenas, rugby venues, shopping centres, or leisure groups., • Experience working with landlords, asset managers, or centre managers., • Interest in soccer, basketball, rugby and fan culture – you “get” the product and the audience., • What Success Looks Like in 12 Months, • A healthy, visible pipeline of targeted venues with clear next steps., • A growing network of signed locations with machines installed and trading., • Real, measurable monthly revenue from the machines – and a clear view of which types of locations perform best., • A clear, data-backed rollout plan that makes scaling to hundreds of machines (800+ over time) across the US feel achievable, not hypothetical. Why This Role is Exciting: You’re early in a new revenue channel – you get to shape how it works and help design the playbook that scales to 800+ machines. Clear line between your work and visible, tangible results (machines on-site, fans playing, revenue generated). Base salary plus meaningful commission upside – the more you place and the better the machines perform, the more you earn. Real scope to grow with the project – from NYC/Northeast rollout to nationwide and international expansion.

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  • Financial Advisor
    Financial Advisor
    24 days ago
    $75000–$100000 yearly
    Full-time
    Manhattan, New York

    We are seeking an eager, strategic, and definitive candidate to fill an open Financial Advisor Role that offers room for growth and a promising career. Our ideal candidate will be driven by the need to help clients identify and achieve their financial goals through a variety of planning services. Northwestern Mutual’s proprietary planning software helps you educate your clients and deliver holistic financial plans—including investments for growth, insurance for protection, and annuities for guaranteed income in retirement—that helps you have a bigger impact on your clients and community. Becoming a business owner allows you to shape your workday around your life and achieve uncapped earning potential through a performance-based compensation structure. At our Midtown, Manhattan location, representatives and advisors strive to understand their client's goals and objectives in order to develop comprehensive solutions that will help their clients reach financial success. We believe there’s more than one way to start, build, and grow your practice. As an entrepreneur, you can build your business in a way that aligns with your long-term vision & goals like opening an office, joining a sophisticated team, or becoming an advanced advisor. Training, Licensing & Designations: Northwestern Mutual has been recognized for maintaining one of the best-trained sales forces in the country. We are committed to your continued training and development throughout your career. That starts with our award-winning curriculum designed to support your first three years in the business. In the program, you’ll hear from industry experts, learn the art of client acquisition to drive longevity in the career, and have access to our national network of tenured financial advisors to learn the business through first-hand experience. To become a financial advisor, you must obtain the following licenses: Life/Accident & Health Certifications, Securities Industry Essentials (SIE), and Series 6, 7, and 63. Northwestern Mutual provides pre-payment/reimbursement* for course tuition fees and books. Why Join Northwestern Mutual: • Top 5 US Independent Broker-Dealers, • Unsurpassed financial strength with total company assets of $366 billion, • Fortune 500® company (June 2024), • #1 Amongst Life Insurers Most Admired Companies for Financial Soundness, • Recognized for Financial Soundness, Quality of Products/Services, Social Responsibility, and Quality of Management, • Forbes' Best Employers for Diversity Perks at a Glance: • Growth & Development - There are various paths within this career and we are devoted to helping each person grow personally, professionally, and financially, • Culture - Be a part of our "work hard, play hard" office culture. We are an inclusive and diverse family-oriented team. Individually and collectively, we are driven to make a positive impact on people's lives and our communities., • Benefits - full comprehensive benefits, • Work/life balance Job Responsibilities: • Grow your client base by making new connections, maintaining a strong referral networks, and providing a great client experience, • Collaborate with our financial planning team, mentors, and specialists to develop tailored solutions and build personalized, holistic financial plans tailored to every client’s unique needs, • Grow relationships with clients to support them through every stage of life, • Lead and maintain a life of continuing education to ensure your clients are getting your best Compensation & Benefits: • 100% Commission - Average advisor annual earnings of $61K-$119K (based on 2018-2023 company average for representatives in the first 3 years). Top 25% advisor annual earnings of $137K-$250K (based on 2018-2023 company data for top quartile advisors in the first 3 years), • Career launch stipend program eligibility, • Commission structure design to support early development, • Bonus Programs and Production Allowance eligibility, • Support for insurance licensing, SIE, Series 6, Series 7, Series 63, CFP®, • Retirement Package and Pension Plan, • Medical, Dental, Vision, Life Insurance and Disability Income Insurance, • Parental benefits at every stage of family planning Schedule: • Monday - Friday, • Full-time, On Site Ideal Candidates Have: • 4-year College Degree or higher, • Legal authorization to work in the US without sponsorship, • Residence within (or planning to relocate to) a reasonable commuting distance to NY, NY, 10022, • Values of integrity and honesty, • A pleasant attitude and dependable judgment, • Entrepreneurial ambitions and a strong sense of motivation and drive, • Excellent time-management, communication, and critical thinking skills, • A history of success in relationship-building or client-facing roles, • A basic understanding of the role of a financial advisor or financial consultant, as well interest in the financial industry and financial products is necessary

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  • Global Kids, Job Developer (Part-time)
    Global Kids, Job Developer (Part-time)
    1 month ago
    $25–$27 hourly
    Part-time
    Astoria, Queens

    Global Kids, Job Developer (Part-time) Global Kids (GK) educates, inspires, and mobilizes youth to become global citizens who are positively engaged in the world and are prepared for their future. As a Job Developer within our organization, you will play a pivotal role in connecting high school youth with meaningful employment opportunities, fostering their professional growth, and supporting them in realizing their potential. This is a part-time position located at one of our Queens sites. Responsibilities: • Identifying Employment Opportunities for Youth: Research, identify, and cultivate partnerships with local businesses, organizations, and industries to create diverse job opportunities suitable for Global Kids participants., • Networking and Outreach: Establish and maintain relationships with employers, community leaders, and stakeholders in key industries to promote the hiring of Global Kids participants. Attend networking events, job fairs, and industry conferences to expand employment opportunities., • Participant Support: Provide case management and 1-1 support for students, including SEL and Multi-Tiered Systems of Support, to ensure that all students receive appropriate services across tiers, and to match students with suitable employment opportunities. Support can also include resume building, interview preparation, and career coaching., • Employer Engagement: Act as a liaison between Global Kids participants and employers to facilitate the recruitment and hiring process. Advocate for the inclusion of diverse talent and promote the benefits of hiring youth from underserved communities., • Program Compliance: Maintain DYCD contractual obligations, including a focus on compliance around participants and worksites, including, but not limited to, worksite monitoring and documents collection, review, and maintenance across sites and participants., • Monitoring and Evaluation: Track the progress of Global Kids participants in their employment journey. Collect feedback from both employers and participants to evaluate the effectiveness of job placements and identify areas for improvement., • Program Development and Facilitation: Collaborate with program managers and stakeholders to develop initiatives that enhance the employability skills of Global Kids participants, such as weekly workshops, mentorship programs, and skill-building activities., • Data Management: Maintain accurate records of job placements, participant profiles, and employer partnerships using relevant databases and software. Generate reports on program outcomes and impacts for internal and external stakeholders., • Program Facilitation: Facilitate youth engagement, college and career readiness, and global citizenship programs aligning with Global Kids’ mission., • Administration: Perform general administrative duties, such as maintaining records, managing database systems, monitoring payroll for youth participants, and performing participant payroll., • Operational Flexibility: Contributes to a team-first environment by assisting with tasks outside of primary responsibilities when necessary to ensure smooth operations and collective success., • Other tasks assigned: Based on the needs of the program, site, and participants, the job developer may be asked to complete other assignments in alignment with the organization's mission and values. Qualifications: • Proven experience in workforce development, job placement, or career counseling, preferably with youth from diverse backgrounds., • Strong networking and relationship-building skills, with the ability to engage employers and community partners effectively., • Excellent communication skills, both written and verbal, with the ability to tailor messages to different audiences., • Strong communication, writing, organizational, and technology skills., • Understanding of labor market trends, employment laws, and industry requirements., • Ability to work independently, manage multiple priorities, and adapt to changing environments., • Computer literate, including experience with all Microsoft Office software packages; local area networks, and efficient use of the Internet, • Commitment to the mission and values of Global Kids, with a passion for empowering youth and promoting social justice., • Fluency in other languages is a plus (particularly Spanish) Salary/Benefits: This part-time, salaried position has a salary of $25-27 per hour. GK also offers vacation time off, personal days, sick time, and possibilities for travel. GK staff can also access retail discounts through our Professional Employer Organization (PEO). To Apply: Please apply directly on our website under our careers page. Schedule: 11 AM to 4 PM Monday to Friday and some Saturdays. Please note that is schedule may change based on the program needs. Global Kids, Inc. is an equal opportunity employer. We are committed to a policy of equal treatment and opportunity. We do not discriminate against employees or applicants for employment based on race, sex, color, national origin, religion, age, citizenship, mental or physical handicap or disability, marital status, sexual orientation, pregnancy, military or veteran status, or any other characteristics protected by law. We continue to support and promote equal employment opportunity, human dignity, and diversity.

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  • Youth Leadership Specialist
    Youth Leadership Specialist
    1 month ago
    $45000–$47000 yearly
    Full-time
    Manhattan, New York

    Youth Leadership Specialist Job Description New York City Global Kids (GK) educates, inspires, and mobilizes youth to become global citizens who are positively engaged in the world and are prepared for their future. Global Kids, Inc. is seeking individuals passionate about leadership and development to join our team dedicated to education, social action, and the advancement of human rights. We are looking for individuals who are eager to create and implement interactive human rights, global education, and leadership development curricula in high schools across New York City. Successful candidates will be working with various Global Kids partner schools. This is an exciting opportunity to contribute to the education sector and inspire the next generation of leaders. If you possess a strong commitment to education, a desire to promote social change, and the skills to engage and motivate young minds, we encourage you to apply. Responsibilities Program Responsibilities • Coordinate, develop, and co-facilitate interactive, experiential workshops and special activities for GK's programs., • Collaborate with GK staff and youth to generate new program ideas focusing on global/local issues and meeting the goals of the contracted initiatives., • Develop relevant content and curriculum on global issues, 21st-century skills while supporting social and emotional learning., • Work with other staff and students to implement the annual Global Kids Youth Conference and other special projects., • Lead occasional training sessions for other youth, educators, and Global Kids staff., • Implement student outreach, recruitment, and retention strategies throughout the year., • Help to support the partner school’s goals and functions., • Build and maintain positive relationships with multiple stakeholders such as students, families, school personnel, policymakers, and other community members., • Occasional evenings, weekends, and overnights with long-distance travel required (annual overnight or multi-night youth retreat, college trips, GK events)., • Administrative Responsibilities, • Collaborate with school personnel on logistics for program implementation (e.g., space, security needs, permits, trip forms/permission slips)., • Collect, input, and review attendance, evaluation, and other data related to projects and student progress., • Maintain necessary documentation/case files, as well as program data entry and records., • Complete administrative tasks related to maintaining assigned GK equipment, fiscal procedures (fund requests and expense reports), and other tasks., • Qualifications:, • Understanding of, and willingness to learn about, a wide array of NYC social service resources for youth and families., • Experience using interactive experiential learning strategies, counseling and conflict resolution skills, and youth development/leadership strategies with middle school and/or high school-age youth., • Experience and enthusiasm for designing and leading educational workshops that build on each other., • Commitment to and understanding of working in culturally diverse settings and using antiracist pedagogical practices, • Experience working in or closely with NYC public schools is a plus., • Knowledge of and passion for global issues, political science, history, education, social justice, and human rights., • Excellent facilitation, consensus-building, and interpersonal skills., • Initiative, creativity, willingness to learn, and ability to manage multiple tasks independently., • Strong communication, writing, organizational, and technology skills (Microsoft Suite, Google Suite, Zoom)., • International experience is a plus, • Fluency in other languages is a plus (particularly Spanish, Haitian Creole, Arabic, and South Asian languages). Salary/Benefits: This full-time position comes with an annual salary of $45,000 – 47,000. GK also offers affordable medical benefits, dental, and life insurance, as well as paid holidays, vacation time off, personal days, sick time, and possibilities for travel. GK staff also have access to retail discounts through our Professional Employer Organization (PEO). How to apply: Please apply on the Global Kids website under our careers page. Global Kids, Inc. is an equal opportunity employer. We are committed to a policy of equal treatment and opportunity and do not discriminate against employees or applicants for employment based on race, sex, color, national origin, religion, age, citizenship, mental or physical handicap or disability, marital status, sexual orientation, pregnancy, military or veteran status, or any other characteristics protected by law. We continue to support and promote equal employment opportunity, human dignity, and diversity in all forms.

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  • Director, GIS
    Director, GIS
    1 month ago
    Full-time
    Downtown Brooklyn, Brooklyn

    The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the City delivers for New Yorkers in the 21st century. At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology. We are seeking a Director of GIS to lead our team of GIS analysts, shape our GIS strategy, and drive modernization and innovation. As part of the OTI Applications division, you’ll oversee managers and GIS analysts working on mission-critical GIS systems, leveraging cutting-edge technologies and cloud services. Your role includes mentoring staff, promoting innovation, optimizing GIS data and development workflows, and enhancing cost efficiency in product delivery and maintenance. The Director of GIS will have the following responsibilities: • Develop and implement a comprehensive GIS strategy that supports the agency's mission and business objectives, • Lead a team of GIS professionals in the design, development, and maintenance of GIS databases, services, applications, and maps, • Lead and mentor GIS analysts and data specialists to ensure high-quality delivery, • Collaborate with architects and developers to design, maintain, and optimize GIS infrastructure, • Define GIS product roadmaps, establish performance indicators, and ensure delivery throughout product lifecycles, • Provide technical expertise and guidance to staff and management on GIS-related matters, • Develop and maintain relationships with stakeholders and partners to advance the agency's GIS initiatives, • Work with GIS and Data Engineering teams across the city to build citywide GIS and 3D mapping solutions, • Work with various City departments, utilities, universities, and private companies to visualize and analyze data critical to citywide spatial programs, including underground infrastructure, • Help teams across the city to better utilize GIS technology in business applications, • Provide leadership to the GIS unit, including staff development, retention, and recruiting, • Manage special projects and initiatives. HOURS/SHIFT Day - Due to the necessary management duties of this position in a 24/7 operation, the candidate may be required to be on call and work various shifts such as weekends and/or nights/evenings. WORK LOCATION Brooklyn, NY SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a program OTI participates in E-Verify TELECOMMUNICATION MANAGER - 82984 Minimum Qualifications 1. A baccalaureate degree from an accredited college including or supplemented by 24 credits in the field of voice and/or data telecommunications or in a pertinent scientific, technical, electronic or related area, and four years of satisfactory fulltime experience in the performance of analytical, planning, operational, technical, or administrative duties in a voice and/or data telecommunications or closely related electronics planning, management, and/or service organization, one year of which must have been in a highly specialized capacity and 18 months must have been in an executive, managerial, or administrative capacity or in the supervision of staff performing work in the voice and/or data telecommunications field; or, 2. An associate degree from an accredited college including or supplemented by 12 credits in the field of voice and/or data telecommunications or in a pertinent, scientific, technical, electronic or related area and five years of experience as described in "1" above; or, 3. Education and/or experience equivalent to "1" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and one year of the specialized experience as described in "1" above and must possess the 18 months of executive, managerial, administrative or supervisory experience as described in "1" above. Preferred Skills The successful candidate should possess the following: - Strong leadership and management skills, with the ability to motivate and inspire a team - Minimum of five years of experience in GIS project management - Strong problem-solving and analytical skills, with the ability to think strategically - Knowledge of GIS software and tools, including ArcGIS, QGIS, and Python - 5+ years working as a GIS Analyst or engineer - Experience in GIS database design, development, and management - Excellent communication and interpersonal skills, with the ability to present complex information to a wide range of audiences - Hands-on experience using or working with GIS platforms such as ESRI, Carto, or GeoServer - Experience with ESRI GIS technology and desktop software (ArcGIS Desktop and ArcPro), ArcGIS Enterprise, ArcGIS Online - Experience developing production-grade solutions - Experience with enterprise geodatabase management, design, and data modeling - Hands-on experience using at least one programming language such as Python, SQL, Java, JavaScript, C++, C#, or C - A degree in GIS, Geography, Engineering, City Planning, or a related field is a plus

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  • Medical Assistant
    Medical Assistant
    2 months ago
    $16–$20 hourly
    Full-time
    Manhattan, New York

    The Practice Gervaise Gerstner M.D. P.C. is an internationally-recognized Dermatology Practice. Dr. Gervaise Gerstner is one of the most respected and sought after physicians in New York City. A board certified dermatologist for over 19 years, Dr. Gerstner is acclaimed worldwide for her pioneering expertise with Fraxel laser treatments. She is supported by a small administrative and medical team that work closely together to provide each patient with an exceptional experience. We are looking to hire a Medical Receptionist/ Medical Assistant for a high profile dermatology office. Knowledge in the dermatology & beauty industry is ideal. Excellent organizational and administrative skills are needed on a daily basis. Medical Receptionists are expected to be compassionate and discrete with superb time management and record keeping skills. This role is an excellent position for college graduates pursuing medical school or other graduate school. We are looking to hire someone for 2 years, beginning in January 2026. We are open to hires looking to start part time, but the hire must work full time beginning in May 2026. To ensure success, the Medical Receptionist/ Medical Assistant should be a confident and professional individual with fantastic communication and interpersonal skills that will contribute to the efficient day-to-day administration of the healthcare facility. Our Medical Receptionist/ Medical Assistant position encompasses a variety of responsibilities that are designed to provide support for additional staff and to the doctor directly. We are looking for someone who is enthusiastic, personable, friendly, and a team player. Responsibilities Include, not limited to: • Greet and attend to patients in person and over the phone., • Knowledge in the dermatology field to assist patients with questions while booking, • Knowledge in skincare products when helping patients build their at home regimens, • Professionally assist doctors, staff, visitors and patients as needed, • Maintain business inventory such as checking supplies, scheduling equipment and maintenance repairs., • Answer all phone calls in a professional and courteous manner., • Schedule appointments between doctors and patients., • Ensure that cosmetic and medical product stock levels are adequate and orders are made promptly., • Complete accurate documentation of patient visits., • Assist Dr. Gerstner with medical and cosmetic procedures., • Clean and prepare patient rooms., • Call in prescriptions and laboratory requests. Education • High School or Equivalent (Required), • Bachelor’s Degree (Preferred) Experience • Computer/EMR Skills (Preferred), • Phlebotomy (Preferred), • Customer Service (Preferred), • Medical Receptionist (1 year Preferred), • Dermatology Office (Preferred) Please apply with a resume and cover letter

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