Senior Service Technician
1 month ago
Forked River
Job DescriptionBenefits: • Bonus based on performance, • Company car, • Company parties, • Competitive salary, • Free uniforms, • Opportunity for advancement, • Paid time off, • Training & development Benefits • Paid Training, • Careers Advancement Opportunities, • Flexible Scheduling, • Competitive Compensation, • Year-Round Work, • Assisting the Service Manager in the planning, organization, motivation, control and coordination of human and other resources in support of the departmental jobs, assignments, and sales., • Leading by example for the service team in a timely, efficient, and profitable accomplishment of an assigned job or task., • Performing special and complex service jobs without assistance, including performing periodic on-call duties, as required., • Training Service Department and other South Jersey Heating and Cooling employees on service-related subjects, including call-back prevention, servicing tips, and equipment protocols., • Conducting quality control inspections of South Jersey Heating and Cooling's service jobs, monitoring the technical progress of newly assigned service employees, including start-up oversight., • Conducting point-of-work sales of Indoor Air Quality services, unit components, unit replacements, add-on units, and residential service contracts., • Developing lead referrals for South Jersey Heating and Cooling sales staff., • Conducting non-service, lead-tech level work in support of the Indoor Air Quality and Installation Departments, as assigned., • Assisting the Service Manager with administration, dispatching, and on-site evaluation work., • High school graduate and graduate of a post-secondary HVACR program of instruction of two or more years in duration., • Five or more years of successful and full-time HVACR experience, either as a commercial service or commercial installation technician., • Good oral and reading skills, including the ability to read and apply manufacturers' instructions and to clearly communicate with residential, commercial and industrial customers, suppliers, and all South Jersey Heating and Cooling employees., • Physical ability to perform all duties noted above under the conditions, circumstances and extreme weather found in NJ., • Interest and initiative in maintaining and advancing his/her HVACR skills through a combination of self-study, company training, manufacturers' workshops, and other professional development activities., • Current NJ operator's license and the ability to operate all vehicles in the corporate fleet within 30 days of initial employment. Incumbent must be insurable by current South Jersey Heating and Cooling insurance carrier, • Interest, initiative and ability to be trained in low-key point-of-service sales techniques, including developing sales leads, sales of unit replacements, add-on units, IAQ services, and service contracts., • Ability to work under pressure of time, non-standard schedule, supervision considerations, weather, customer needs, and backlog constraints.