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$10k Sign-On Bonus for Full-Time Chelsea At Tend, we’re doing dental differently — replacing the obstacles of traditional dental care with hospitality, comprehensive diagnostics, and moments of Surprise and Delight. For many of our members, we’re the first practice where they’ve felt genuinely at ease about their oral health. That trust is an extraordinary opportunity, and a real responsibility. As a Dentist at Tend, you’ll deliver best-in-class clinical care in a modern, thoughtfully designed studio. You’ll be busy from day one, treating a well-booked schedule of members across a full scope of operative, restorative, and cosmetic procedures — supported by an experienced clinical and operational team. We diagnose the whole person, looking beyond decay and gum disease to malocclusion, occlusal wear, and sleep-disordered breathing, so members leave informed, respected, and in control of their care. Depending on your experience and interests, this role offers the opportunity to focus on delivering exceptional clinical care as an Associate Dentist or to take on additional leadership responsibilities as a Lead Dentist — helping guide clinical excellence, mentor teammates, and hold the standard for your studio. Our model is built for driven dentists: those who want to grow clinically, take on complex cases, lead with confidence, and be rewarded for high performance. You’ll be part of a collaborative, energized team that’s raising the bar for dentistry — and having fun doing it. Compensation & Earning Potential Our compensation model is designed to reward high-quality clinical care, comprehensive treatment, and strong production—while providing consistency and transparency. All dentists receive a guaranteed daily rate and earn a tiered percentage of adjusted production, with: • Associate Dentists: 30–40% of adjusted production, • Lead Dentists: 32–40% of adjusted production, reflecting their expanded clinical leadership and impact Lead Dentists are also eligible for a monthly studio performance bonus, tied to key clinical and operational KPIs. What You’ll Do Clinical Excellence & Scope of Practice (All Dentists) • Deliver a full spectrum of high-quality clinical services—including restorative care such as inlays/onlays, crowns, veneers, endodontics, extractions, implants, and cosmetic dentistry—within Tend’s modern, digitally enabled studio environment, • Treat a dynamic mix of cases that go beyond basic dentistry, with opportunities to perform comprehensive, esthetic, and function-driven care, • Lead comprehensive exams that diagnose the whole person — every member leaves aware of their dental conditions and potential solutions in a way that is clear, confident, and efficient, • Develop thoughtful, member-centered treatment plans grounded in legitimate clinical findings and honest risk assessment, driving both oral health outcomes and case acceptance, • Diagnose and treat TMJ-related conditions, including the delivery of therapeutic Botox as part of a comprehensive care approach Be a Profession Leader in Clear Aligner and Sleep Therapy (All Dentists) • Identify and address malocclusion, occlusal wear, fracture lines, and sleep-disordered breathing early — using our tested frameworks, not scripts, to educate members compassionately and help them avoid more invasive, costly outcomes down the road, • Drive adoption and growth of clear aligner treatment, from diagnosis through case planning, bonding, and follow-up care, • Evaluate and treat members for sleep-disordered breathing, incorporating sleep medicine solutions into treatment planning where appropriate, • Build proficiency in aligner case selection, staging, and execution, contributing to a high-performing aligner program, • Partner with clinical leadership to expand advanced treatment offerings and continuously elevate clinical scope Productivity, Flow & Patient Experience (All Dentists) • Manage a dynamic, productive schedule—balancing operative procedures, hygiene checks, aligner starts, and same-day treatment opportunities, • Be schedule obsessed by partnering with studio teams to build efficient and productive shifts—reviewing schedules in advance, strategizing in daily huddles, and offering same-day care when possible, • Drive production through proactive diagnosis, completion of full treatment plans, and efficient use of chair time—without compromising quality of care, • Deliver a hospitality-driven member experience grounded in the Three C’s — Personalized Care, Empowering Communication, and Human Compassion — bridging the knowledge gap so members understand not just what, but why, • Hold the line on our Priority Framework: safety first, then outstanding member experience, then efficiency — never trading one for another Team Collaboration & Studio Performance (All Dentists) • Partner closely with dental assistants, hygienists, and studio leadership to deliver coordinated, high-quality care, • Collaborate across disciplines to ensure alignment in treatment planning, execution, and patient experience, • Engage in ongoing clinical development, including calibration, CE, and peer learning to expand scope and skillset Clinical Leadership & Studio Ownership (Lead Dentist Focus) • Mentor and coach dentists, hygienists, and dental assistants in diagnosis, treatment planning, and clinical execution to elevate overall team performance, • Lead clinical onboarding, training, and ongoing development of providers, reinforcing Tend standards and best practices, • Partner with the Studio Manager to optimize scheduling, member access, and studio performance—driving both care outcomes and production, • Lead daily huddles and clinical calibrations focused on workflow, member care, and continuous improvement, • Review clinical outcomes (including re-dos and escalations) and implement solutions to improve quality and consistency of care, • Own complex cases and member escalations using our Empathy → Confidence approach — listen actively, recap concerns with warmth, and present a resolution. The provider holds the thread., • Help build a high-performing, growth-oriented studio culture in partnership with clinical and operational leadership Who You Are You embody our Tend values and demonstrate key competencies that ensure both patient success and team excellence. At Tend, these values aren’t just words on a wall — they are essential to how we hire, lead, and collaborate. Every dentist and team member is expected to show up with a mindset grounded in our mission, vision, and values. This is what drives our culture, our clinical standards, and the patient experience we’re proud to deliver every day. Tend Values: • Tend to Others – Deliver outstanding oral health outcomes and patient experiences. You put the team and patient first, even in fast-paced settings., • Be Brave Enough to Lead – Act with integrity and take initiative to solve problems, coach others, and raise the bar., • Savor the Ride – Celebrate wins, stay resilient in challenging moments, and bring positivity to the workplace., • Embrace Our Differences – Welcome and value diverse backgrounds, ideas, and feedback. Communicate with respect and trust., • Rooted in Growth – Seek ongoing learning and improvement—for yourself and your team. Role-Based Competencies: • Earn and Give Trust – Earn the confidence of patients and teammates through honesty, transparency, and follow-through., • Lead with Clinical Judgement – Make sound clinical decisions grounded in data, evidence, and patient needs., • Empower Your Team – Set clear goals, delegate effectively, and help your team succeed. What You Have • DDS or DMD degree from an accredited dental school, • Current, active dental license in the state you’re applying for, • Current CPR/BLS certification, • Active DEA registration, • Associate Dentists - Minimum 2 years of experience (post residency) in private practice, DSO, or similar setting, • Lead Dentists - Extensive clinical experience (typically 6+ years post-residency) and proven ability to lead, mentor, and elevate the performance of dentists within a multi-chair practice environment, • Comfort with modern technology and a willingness to adopt digital workflows, • Invisalign certification, • Ability to work a Full Time schedule consisting of 4 days per week + 2 Saturdays per month or Part Time schedule consisting of 2-3 days per week including some Saturdays. Physical Requirements This position requires the ability to perform the essential job duties listed, with or without reasonable accommodation: • Ability to sit and stand for extended periods while performing clinical procedures., • Manual dexterity and fine motor skills to handle dental instruments and perform precise procedures., • Adequate vision (with or without correction) to read charts, interpret radiographs, and operate clinical equipment., • Ability to bend, reach, and maintain ergonomic positioning for patient care., • Occasional lifting or movement of equipment and supplies up to 25 pounds., • Ability to communicate effectively with patients, team members, and other healthcare professionals in person and via technology. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role. What We Offer We believe taking care of people starts with taking care of our own. Here’s how we’ve got you covered at Tend: • 🦷 Dentist Equity & Partnership – Opportunity to invest alongside Tend and share in our growth, • 🎓 CE & Professional Development – Virtual and in-person CE opportunities and internal clinical forums, • 🛡️ Malpractice Insurance – Full coverage provided at no cost to you, • 🩺 Health Comes First – Medical, dental, and vision insurance — plus our own Dental Wellness Program, • 💰 Plan for the Future – 401(k) plan to help you grow your nest egg, • 💡 Support, When You Need It – Life & AD&D insurance, legal support, EAP, and health advocacy, • 🛍️ Smart Spending Options – FSAs, HSAs, and pre-tax transit and parking benefits *Some benefit offerings are only available to Full-Time employees Compensation ranges reflect good-faith estimates of the pay the Company reasonably expects to offer for this role at the time of posting, based on a combination of current provider data, historical performance, market benchmarks, and business needs. Actual earnings may vary based on factors such as individual productivity, clinical mix, experience, schedule, geographic location, and studio needs. These ranges are provided for transparency purposes only and do not constitute a guarantee of compensation. Compensation programs and incentive opportunities may be modified from time to time on a prospective basis in response to market conditions, regulatory requirements, or business needs. Dentist Compensation Range $175,000—$425,000 USD The Tend Difference The highest standard of care, anywhere. At Tend, you’ll work alongside esteemed clinical leaders and experience-obsessed colleagues to deliver care that’s not only top-tier — it’s unforgettable. With access to advanced technology and thoughtfully designed studios, you’ll help create dental experiences that patients actually look forward to. Our hospitality-driven approach makes every visit feel personal, warm, and empowering. A top-tier clinical team who puts patients first. We value science over sales and lead with empathy, transparency, and integrity. There are no production quotas here — just a shared commitment to doing what’s right for our patients. We foster a collaborative, inclusive culture where team members go the extra mile for each other and for every patient who walks through our doors. Innovate Dentistry. Tend to Others. Grow Together. Tend is redefining what it means to grow a career in dentistry. We offer a modern, patient-first environment backed by cutting-edge tools and systems, industry-leading compensation and benefits, and robust opportunities for continuing education and professional development. Whether you’re clinical or corporate, you’ll be part of something meaningful — and surrounded by people who care. Tend is an Equal Opportunity Employer. We’re committed to fostering a workplace where everyone feels seen, heard, and supported. Tend does not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination. Legal and Compliance Notice: Tend complies with all applicable federal, state, and local laws governing nondiscrimination, equal employment opportunity, pay transparency, and other employment-related requirements. Where specific state disclosures or postings are required by law, we provide this information as part of our hiring process or upon request. Your privacy matters. To learn more about how we collect, use, and protect your information, please review our privacy policy _.

Job DescriptionDescription: JOB DESCRIPTION This role reports to the CEO and serves as a brand steward and marketing strategy owner across our multi-channel business. You will work in close partnership with our Head of eCommerce, Head of Retail and Head of Brand Partnerships to ensure Milk Bar’s identity and strategy remains consistent across all channels. KEY OUTCOME: Build Marketing & Brand as a Performance Growth Channel • Establish marketing and brand as a measurable, ROI-driven performance engine accountable for profitable revenue growth across all channels., • Develop and own the full-funnel growth strategy, spanning brand awareness, traffic generation, conversion, retention, and customer lifetime value., • Build a data-driven KPI framework that directly connects marketing investment to sales growth, traffic, customer acquisition, and contribution margin., • Lead budget allocation and channel mix optimization across paid, owned, earned, partnerships, CRM, and retail / omnichannel marketing., • Drive a culture of test, learn, optimize, with clear attribution, incrementality measurement, and continuous improvement of marketing efficiency., • Partner cross-functionally with sales, finance, operations, digital, and innovation teams to align marketing initiatives with company growth objectives., • Elevate brand equity while ensuring brand investments translate into measurable commercial outcomes. RESPONSIBILITIES: MARKETING STRATEGY, CAMPAIGN LEADERSHIP AND CREATIVE DEVELOPMENT • Collaborate with founder to define, refine, and lead Milk Bar’s master brand strategy—establishing brand vision, voice, positioning, personality, and aesthetic to ensure a clear, differentiated, and enduring market presence., • Guide cross-functional marketing strategy development—ensuring positioning, messaging, and creative direction translate into high-impact campaigns, channel strategy, and measurable growth outcomes., • Develop, along with key stakeholders, the Milk Bar story and thread through all consumer-facing communications touchpoints. Ensure consistency across Retail, eComm and Partnerships., • Support creation of compelling seasonal campaigns for major brand launches, holidays and other milestones., • Lead social media storytelling, channel and content strategy across established and emerging formats., • Collaborate with the Creative team, which delivers the marketing content for the organization., • Provide strategic insights and positioning for creative campaign development, and provide high level feedback on campaign and creative assets to ensure consistency and integration to cross-channel / masterbrand messaging and strongest possible consumer message and brand voice., • Execute thoughtful and strategic founder positioning in conjunction with Milk Bar’s key objectives and growth priorities. Amplify positioning between Milk Bar brand and founder moments. DEMAND GENERATION • Own total traffic strategy and accountability (retail + digital)., • Oversee organic social, influencer, and PR strategy., • Lead paid media strategy and growth & acquisition marketing, focused but not limited to DTC:, • Build annual paid media plan, budget, KPIs and oversee execution and management across an ecosystem of channels, with the goal to efficiently acquire new customers., • Source, RFP and manage agencies and vendors to maximize partnerships for business results., • Develop KPIs to continually optimize channels toward optimal CAC / LTV targets., • Identify and execute high-impact, low-cost growth initiatives. SOCIAL MEDIA INFLUENCER AND AFFILIATE MARKETING • Drive social media growth across views, discoverability, and engagement by managing the Social Media Manager and leading strategy that breaks through the noise., • Own overarching social strategy - identifying which channels to prioritize, where Milk Bar should show up, and ensuring content decisions ladder up to awareness and business goals., • Own influencer and affiliate marketing strategy : build a creator program, establish affiliate partnerships, and hold both channels accountable to traffic and sales performance., • Partner with ecommerce to develop and execute social commerce strategy across emerging channels like TikTok Shop and Meta Shop, connecting social audiences directly to purchase., • Set performance standards across social, influencer, and affiliate - establishing KPIs, reporting cadence, and a test-and-learn framework the team executes against. RETAIL STRATEGY AND MARKETING: • Develop strategies to drive same store sales growth, focusing on in-store activations, local and market-level marketing initiatives, and customer engagement strategies., • Partner with Retail Ops and Ops teams on product strategy, seasonal offerings and promotional calendar to achieve channel revenue targets., • Lead branding and experiential design including renovations and in-store communications., • Partner with Bakery team to develop annual marketing calendar for bakery promotions, including seasonal innovations, LTOs, and special occasion based marketing. Work with Bakery team to execute., • Partner with Retail ops to measure store performance through ratings analysis. ECOMMERCE STRATEGY & MARKETING • Enhance brand awareness, intrigue, and conversion by partnering with eCommerce to produce and test creative content across acquisition channels, email, and SMS. Deliver consistent, on-brand experiences from top to bottom funnel. Provide content, copy and art direction for website and related programs in partnership with eCommerce team and UXD resources., • Partner with eCommerce team on product strategy, seasonal offerings and promotional calendar to achieve channel revenue targets., • Partner with Ops team on physicality (design, costs) of shipping experience including box, unboxing experience and individual product packaging and quality., • Partner with eCommerce team on retention & loyalty initiatives, providing strategic, execution and creative support., • Partner with eCommerce team to execute email and lifecycle marketing communications., • Partner with CX team to ensure customer touchpoint strategies are aligned with the brand. PARTNERSHIPS & LICENSING SUPPORT • Partner with VP of Brand Partnerships on strategies to maximize partnerships within marketing and our owned channels., • Ensure all collateral needs for partnerships are properly supported. FINANCIAL OWNERSHIP • Own all marketing spend. Work in tandem with Finance to ensure compliance with annual budgeting processes., • Report out on key KPIs as they relate to the performance of marketing. PEOPLE MANAGEMENT, LEADERSHIP & CULTURE • Oversee and support the development of team members., • Work closely with all cross functional leaders to ensure a cohesive marketing strategy that spans across all channels., • Work closely with all departments to strategize and implement company growth initiatives, including product pricing strategy and product mix., • Fully understand and exhibit the Milk Bar ethos, embodying core values, inspiring celebration, and creating real magic while serving as a brand ambassador internally and externally. Please note that job duties are subject to change at the Company’s discretion. Requirements: • 10+ years of progressive marketing leadership experience, including senior leadership roles overseeing multiple marketing disciplines in omnichannel DTC brands, retail, or CPG environments., • Experience in brand management, campaign development, and content strategy., • Proven experience leading and integrating creative, digital, performance marketing, lifecycle/CRM, and field marketing., • Strong operational and organizational leadership skills with a track record of building scalable processes., • High financial acumen with the ability to connect marketing investment to business outcomes., • Exceptional communication, influence, and stakeholder management skills., • Ability to thrive in a fast-paced, entrepreneurial, and highly collaborative environment. The pay range for this role is $175,000 - $225,000 annually. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience and certifications. In addition to those factors, we consider the relative pay of our current employees in similar positions when making a final offer.

Job DescriptionCompany Description About the Organization KIPP Public Schools is a national network of tuition-free public charter schools that prepares students with the skills and confidence to create the future they want for themselves, their communities, and us all. We are a network of 279 schools, nearly 16,500 educators, and nearly 210,000 students and alumni. Our mission: Together with families and communities, we create joyful, academically excellent schools that prepare students with the skills and confidence to pursue the paths they choose—college, career, and beyond—so they can lead fulfilling lives and build a more just world. Our vision: Every child grows up free to create the future they want for themselves and their communities. The KIPP Foundation is a nonprofit organization that supports KIPP public charter schools across the country. The KIPP Foundation helps to develop outstanding educators to lead KIPP schools; provides tools and resources for excellent teaching and learning; promotes innovation; and facilitates the exchange of insights and ideas across KIPP and other public schools and organizations. About Our Values: Excellent Results for Students: We value results over effort and know that our work is not finished until all students thrive. We maintain high expectations for self, team, and students. We drive outcomes by operating with agility, removing barriers, differentiating support, and prioritizing student-centered solutions—especially for those at the margins. Collective Impact: We are one team. We win together. We embody a one-team mindset by working collaboratively across teams, aligning goals, and leveraging the strengths of all teammates. We build trust-based relationships and ensure inclusive decision-making by engaging those closest to the work. We provide clarity through simple, repeatable systems and goals that enable transformational outcomes. Courageous Action: Our belief in what we can achieve is unwavering, fueling our optimism and commitment to overcome any challenge. We demonstrate an unwavering belief in students' potential and a commitment to addressing systemic inequities. We approach challenges with resilience, a solutions-focused mindset, and adaptability. We foster a psychologically safe environment centered on trust and accountability where feedback is encouraged. We leverage data to reflect on progress, own setbacks, celebrate successes, and continuously improve to maximize impact. _ Job Description About The Position The Senior Vice President (SVP), KF People & Ops is the senior leader responsible for the talent systems, norms, and operating practices that underpin a best-in-class performance culture at the KIPP Foundation—one that sets a high bar, holds leaders accountable for results, and equips teammates to thrive in meeting it. Partnering with executive leadership, the SVP designs and runs the systems that embed high performance into how KF hires, develops, evaluates, and rewards its people, enabling KF leaders to attract, develop, and retain top performers in their professional domains in support of the network's mission to deliver nation-leading educational outcomes for students. The SVP also leads KF operations and Network event functions that ensure the smooth planning, coordination, and execution of Network convenings that connect leaders across KIPP and design and execute the core processes required for KF as the coordinating body of the Network to function effectively. This role oversees three teams: KF Talent, Event Operations, and two Senior Directors of KF Operations, and ensures that KF talent & culture, Network events and organizational operations are tightly aligned to KIPP’s strategic priorities. Reporting to the Chief Operating Officer, the SVP plays a critical role in shaping how the KIPP Foundation operates as a high‑functioning organization in service of regions, schools, and students, ensuring that teams have the clarity, capacity, systems, and support needed to do their best work. Responsibilities Set Organizational Vision and Strategy for Talent & Operations Define and lead a cohesive strategy for KF culture, talent, and operations that builds a best-in-class performance culture and advances KIPP Foundation priorities in support of the One KIPP strategy across the KIPP Network. Drive a performance culture through talent systems and growth and development work across KF; ensure talent systems effectively support attracting, developing, and retaining high‑performing, mission‑aligned staff. Monitor organizational health indicators (e.g., employee engagement, skill development, process adoption, regional leader satisfaction, etc.) and drive improvements based on data and feedback Serve as a thought partner to the COO and Leadership Team on organizational effectiveness, capacity, and long‑term sustainability. Steward KIPP Foundation culture to ensure high quality talent is hired, retained, and thrives to serve KIPP regions and students; set vision for and drive the KF cultural moments (All Staff calls and convenings, comms, etc). Manage and oversee KF Ops work through two Senior Directors including governance of 2030 plan, annual planning, and design and implementation of KF and Network processes (network feedback loop, KIPP Pulse, contact management, etc). Executive Leadership and Team Management Lead, coach, and develop team members to ensure leaders set clear vision for their bodies of work and teams attain their goals. Build a culture of accountability, learning, and continuous improvement across Talent and Operations teams. Partner closely with Executive Team leaders to ensure all teams embody and drive toward the vision for a thriving KIPP Foundation. Ensure alignment and tight coordination across KF Talent, KF Ops, and Event Operations workstreams in pursuit of Foundation-wide goals. Personnel Leadership, Risk Management, and Escalations Serve as the senior escalation point for complex or high-risk personnel issues Exercise sound judgment and decision-making authority on complex people matters, escalating to the COO and/or General Counsel when issues carry enterprise, legal, or reputational risk. Identify systemic people risks or patterns across teams (e.g., capacity strain, role clarity, leadership gaps) and proactively address them through organizational or talent strategy adjustments. Change Leadership and Enterprise Execution Serve as the primary people-and-operations leader for major KF shifts (strategy, structure, ways of working), ensuring change is well-sequenced, communicated, and sustained. Anticipate risks and remove barriers to execution across teams and functions. Represent teams you manage as well as the larger KF team in executive decision‑making forums. Qualifications Skills and Mindsets Mission and Student Focus: Demonstrates passion and commitment to KIPP’s mission and possesses the desire and ability to uphold KIPP’s core values (Focus on Excellent Results, Collective Impact, and Courageous Action) Self-Management: Demonstrated record of setting and achieving ambitious goals for their departments in complex or ambiguous environment; uses data, research, and analysis to set a high bar of excellence for goal setting; effectively distributes and redistributes work among direct reports, teammates, and teams to optimizes goal attainments; effectively sets and fosters a culture that enables and celebrates teammates’ achievements and goals attainment. Work Management: Sets a clear vision that ensures alignment of the teams work to organizational goals. Effectively prioritize and deliver work products that ensure sustainability and scalability of work. Develops and implements agile project plans that ensure cross functional collaboration and resource sharing to ensure achieving organizational goals; create and ensure systems are in place for knowledge management. People Management & Development: Effectively ensures strong professional development and coaching for teammates directly and through layers. Proficient in the mechanics of succession management and performance management for teammates. Able to coach manager of managers and skilled at fostering a positive team culture in which teammates feel ownership and accountability for their own and the broader team’s work and results.. Data-Driven Decision Making: Effectively uses data to shape teamwide decisions and the learning agenda or evaluation of a function or significant initiative. Able to generate, implement, and evaluate solutions with a focus on scalability and sustainability. Communication and Change Management: Effectively articulates case for change to multiple functions, teams, and/or offices through clear and compelling presentations, tailoring communications and engagement approach for different audiences. Effectively translates vision into actionable plans among across team stakeholders; Champions KF and networkwide change with all stakeholders. Experience and Qualifications Bachelor’s degree required 12+ years of experience leading in a complex organization with at least 10+ years experience in Talent and/or Operations functions; must have at least 5 years overseeing Talent function. The ideal candidate has talent and operations experience in both the nonprofit and for profit sectors. Proven track record of overseeing multiple functions and senior leaders in a matrixed environment. Strong experience operating as a senior partner to executive leadership. Additional Information Work Conditions Travel requirements: High Travel: 21-30% (40-60 days per year) Job Type: full-time exempt Location It is preferred, but not mandatory for this role to be based out of a KIPP Foundation office. This role has the option of working from a remote office full-time. KIPP Foundation offices are in NYC and Chicago. Compensation and Benefits In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, and relevant experience. The salary range for this position is$249,600-$295,000. In addition, KIPP Foundation provides a variety of benefits to employees, including: 25 holidays for + 18 days additional flexible PTO days (flexible PTO increases to 23 days for years 3 and 4 and to 28 days for years 5+). 100% paid parental leave 100% coverage of the premium for employee and 75% for employee + family’s medical/dental/vision plans. Wellness benefits such as fitness reimbursements, discounted tickets to theme parks/attractions, backup care support for children and adults/elders, and our employee assistance program Finance Security benefits include such as a 401K retirement plan with 4% match, employer-sponsored legal plans, life/disability insurance, and flexible spending accounts

Job Description About Teads Teads is a leading omnichannel advertising platform focused on driving outcomes for brand and performance advertisers across screens. With a focus on meaningful business outcomes for branding and performance objectives, Teads drives value by leveraging predictive AI technology to connect quality media, beautiful brand creative, and context-driven addressability and measurement. Teads is directly partnered with more than 10,000 publishers and 20,000 advertisers globally. The company is headquartered in New York, New York with a global team of around 1,700 people in 30+ countries. For more information, visit www.teads.com. Performance @Teads Following the merger of Teads and Outbrain in 2025, a powerful and differentiated Performance portfolio has emerged, enabling brands to drive measurable outcomes across the open web and Connected TV. By combining exclusive premium supply (inRead, Feed, CTV) with cutting-edge AI optimization, Teads now empowers Enterprise advertisers to generate high-quality traffic, engagement, and conversions - while maintaining the highest standards of brand safety and quality. As we continue to unify these capabilities into a single, actionable platform within Teads Ad Manager, Performance is becoming one of the company's most strategic and fastest-growing areas. As VP Product, you will lead the vision and development of our Enterprise Performance product suite - shaping the next generation of AI-powered advertising solutions that help the world's largest brands drive results across the entire marketing funnel. What will you do? As VP Product, you will report directly to the Enterprise CPO and lead a team of Product Managers and Product Data Analysts responsible for shaping and delivering Teads' Performance product strategy. You will play a central role within the global Performance leadership team, working closely with senior leaders across business, engineering, operations, and marketing. This role offers strong visibility with the executive team and the opportunity to directly influence one of the company's most strategic growth areas. Success in this role will come from your ability to bring teams together around a clear vision, foster strong collaboration across global and local stakeholders, and translate complex market opportunities into impactful product outcomes. Your leadership will be key in empowering your team, driving innovation, and delivering measurable impact. Together with your team, you will lead several key areas: • Product Strategy & Roadmap Define and drive a clear product vision for Performance solutions, translating market opportunities and client needs into a best-in-class roadmap. You will prioritize initiatives through a data-driven approach, establish meaningful success metrics, and identify the north-star indicators that guide long-term product impact. • Product Design & Delivery Lead the design and development of scalable, resilient, and innovative solutions that push the boundaries of performance advertising. You will work closely with engineering, design, and cross-functional teams to ensure strong alignment, transparent communication, and efficient execution from concept to delivery. • Product Launch & Continuous Improvement Drive the successful rollout of complex, cross-team product initiatives. You will engage regularly with clients, publishers, and agency partners to validate product value and accelerate adoption. Working hand-in-hand with marketing and business teams, you will help shape the positioning, narrative, and go-to-market strategy of your product portfolio while continuously refining and improving solutions based on market feedback. What will you bring to the team? • Bachelor or Master degree in marketing or engineering, • Proven experience of 10+ years as a Product Manager in the ad-tech industry, • A previous experience in Performance advertising (mid-funnel, lower-funnel and/or Retail Media) and management is a must, • Ability to efficiently communicate and collaborate with different departments (sales, business, engineering), • Understanding of the product from a technology perspective, • Passionate, innovative, and fast learner, • Fluent in English and ability to work with cross-functional teams, • Lead by example and inspire teamsWhy work at Teads? At Teads, Product and Engineering work hand in hand and are aligned towards the same goal: to scale our business while continuing to create new and exciting products. • We value team spirit, pragmatism, listening and we encourage initiatives., • We promote end-to-end development: "You build it, you run it, you monitor it"., • We share knowledge and support with each other beyond any organizational boundary., • We fix issues during a blameless postmortem and learn from it so that it doesn't happen twice., • We are working together to create great engineering, but we are also supportive to promote a great work-life balance. The pay range for this position is USD $300,000 to $350,000 annually including on target earnings. The actual amount offered may be higher or lower, based on non-discriminatory factors such as experience, job-related knowledge, skills, and abilities. In addition to salary, you may be eligible for our competitive benefits and perks to support you and your family as part of Teads' total rewards package. #Ly-hybrid Life at Teads At Teads, we don't just offer new roles - we blend creativity, technology, and data to shape the future of media. You'll work with smart humans, meaningful brands, and cool tools, all while helping redefine how advertising works in a world that demands more transparency, better insights, and smarter strategies. As a Teadster, you'll play a critical role in shaping our future success in the region. Here's why Teads stands out: • We've merged two open internet category leaders—Outbrain and Teads—to create the 'new' Teads, a unified omnichannel platform that drives results from branding to performance across all screens, including CTV, mobile, and web., • As part of our team, you'll thrive in a collaborative and forward-thinking environment that fosters innovation, creative problem-solving, and continuous learning., • Teads is committed to your success, offering the support, tools, and development opportunities you need to excel in your role. Our company culture is welcoming, dynamic, diverse, global, and built on top performance. Teads is an equal employment opportunity employer and committed to diversity and inclusion at all stages of recruitment and employment. Our team is made up of individuals who are approachable, resourceful, passionate, and proactive. We foster a sense of belonging through our Employee Resource Groups – employee-led groups in which we debate topics and drive change: environmental, women empowerment, charitable initiatives to diversity, equity, and inclusion, you'll be able to share your passions with likeminded people.

Job Description Type: Full Time/Exempt Location: New York City, NY, or Connecticut Schedule: Monday-Friday + 1 Saturday per month Salary: $115,000 to $120,000 Travel: Up to 60% to various buildOn regions Interested applicants must provide their resume and a cover letter with their application. buildOn is a global nonprofit that unites people through service and education to ignite opportunity (buildon.org). In the U.S., buildOn runs intensive youth service-learning programs in under-resourced high schools, empowering students to transform their communities through service learning. The Opportunity: As buildOn transitions to a chapter-based model in its U.S. operations, we are seeking a dynamic, mission-driven Vice President of Programs, U.S. This forward-looking role will drive program excellence and innovation across all of buildOn’s U.S. programs. The VP will be a key member of buildOn’s Senior Leadership Team and will directly manage the New York Program Director, Connecticut Program Manager, and Director of Community Partnerships, while serving as the primary field-facing leader responsible for driving program quality, coaching staff, and holding chapters accountable to model fidelity across all regions. This is an inspiring opportunity for an ambitious candidate to shape the future of a national youth service movement and amplify buildOn’s impact on students and communities across the country. Key Responsibilities ● Program Methodology Implementation and Accountability: Oversee effective implementation of buildOn's U.S. service-learning methodology across all chapters. Champion fidelity to our program model and core values, and monitor KPIs that measure methodology implementation and effectiveness. ● Regional Strategy & Cross-Chapter Alignment: Set national program priorities and ensure Chapter strategies align with buildOn's overarching vision. Partner with Executive Directors and Program Directors to develop and monitor annual and multi-year program plans, driving accountability through common frameworks and field observations. With authority to flag concerns and escalate to senior leadership. Facilitate cross-regional exchange of best practices to build a unified national team. ● Program Leadership & Accountability: Directly manage the New York Program Director, Connecticut Program Manager, and Director of Community Partnerships. Serve as the primary program quality authority, conducting regular site visits, observing programming, and providing coaching and feedback to Regional Leadership. While Executive Directors do not report directly to this role, VP findings feed directly into chapter performance reviews and course corrections. This is a hands-on, field-based leadership role, not an advisory one. ● Program Development & Innovation: Drive development of new program initiatives and continuous improvement of existing programs, aligned with buildOn's Theory of Change. Continually refine curriculum and service activities to deepen student impact and respond to evolving school and community needs. ● Data-Driven Impact & Evaluation: Collaborate with buildOn's Data & Impact (M&E) team to measure program outcomes and evaluate impact. Leverage data to inform decision-making, improve curriculum and delivery, and demonstrate results to stakeholders and funders. ● Staff Learning & Development: Lead ongoing professional development of U.S. program staff and regional leaders through training, coaching, and knowledge-sharing initiatives. Foster a culture of continuous improvement and Constructive Leadership development across all program staff. ● Community Partnerships & External Relationships: Manage buildOn's U.S. immersion program through the Director of Community Partnerships, ensuring high-quality experiences that deepen student and donor engagement. ● School District Relationships: Lead and manage school district relationships, including MoUs, vendor status, and related agreements for non-chapter regions (New York City and Connecticut). In established chapters, support Executive Directors in maintaining and renewing district partnerships, providing guidance but deferring primary relationship ownership to the ED. Note: The VP of Programs, U.S. will work in close partnership with buildOn’s CEO, COO, and other senior leaders to ensure that program strategy is integrated with overall organizational strategy. As a member of the executive team, the VP of Programs, U.S. will also contribute to organization-wide decisions and will represent buildOn’s U.S. programs to boards and external audiences. How We Will Know We Are Successful 1. KPI Achievement, 2. An increased number of students who achieve 25+ hours of service., 3. Twice annual, unannounced assessment visits to regions to review quality and methodology adherence. These scores will be used in ED/PD and VP of Programs, U.S. performance reviews., 4. Student satisfaction surveys., 5. An annual US Program Staff Survey to gauge job satisfaction, connection to the organization at large, and how they feel they have been prepared for their position., 6. Improved program outcomes based on M&E assessments. Qualifications • Deep commitment to buildOn's mission, values, and the transformative power of youth service-learning in underserved communities., • Bachelor's degree required., • Minimum 6 years of progressive leadership experience in youth development, service-learning, or community-based nonprofit programs, with a demonstrated track record of achieving results through teams., • Proven ability to design and lead empowering programs that engage youth., • Strong leadership, communication, and relationship-building skills, with experience engaging staff, community partners, donors, and external stakeholders including funders and board members., • Deep knowledge of the systemic barriers facing underserved communities and a commitment to developing youth as drivers of lasting social change., • Highly organized with the ability to manage multiple programs and priorities simultaneously across regions and teams., • Committed to continuous learning and reflective practice, with a growth mindset and investment in team development. Our Commitment to Equity, Diversity and Inclusion buildOn is committed to building and maintaining an inclusive environment that drives innovation, strengthens ONE buildOn and bolsters a culture where people truly feel valued, heard and respected. buildOn provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or veteran status. To learn more about buildOn, please visit our website at www.buildOn.org. Powered by JazzHR u1eKE8URWv

Job Description Title: S/VP, Operations *This role may be leveled at VP or SVP depending on experience, scope, and impact. Manager: Chief Clinical Officer Location: Remote with preference for a candidate located in one of Tia's major markets: SF, LA, NY or Phoenix About Tia Tia is on a mission to transform healthcare for women by increasing access to and improving the experience of key preventive healthcare services. Known as the best and only way to both transform outcomes and reduce cost, Tia's preventive care model focuses on integrating key services across primary care, mental health, gynecology, dermatology and other wellness services. Tia is trailblazing a new paradigm for women's healthcare that treats women as whole people vs. parts or life stages. Blending in-person and virtual care services, Tia's "Whole Woman, Whole Life" care model is a unique and "life-long" model for women's care. By making women's health higher quality and lower cost, Tia makes women healthier, providers happier, and the business of care delivery stronger — setting a new standard of care for women everywhere. Role Summary Tia is looking for a sharp, data-obsessed operator who knows how to turn strategy into repeatable, scalable, margin-positive execution across a multi-state/multi-site clinical business. This leader will serve as the execution engine for the clinical organization,, translating strategic ideas and operating targets into operational reality with focus, clear priorities, and disciplined follow-through. We need an operator who can institutionalize excellence and design an operating cadence, enforcing disciplined execution, and coaching leaders to run the same playbook everywhere while still adapting to local realities. The S/VP, Operations will build and lead the core clinical operating system of the business: capacity planning, clinical operations, visit + scheduling design, visit throughput and patient flow. They'll see around corners and anticipate the next nine months of operational needs. This person thrives where complexity meets speed — translating top-level goals into clear operational plans, measuring what matters, and ensuring teams deliver. This is a player-coach role for someone who thrives in the details, moves fast, doesn't wait to be asked, and takes pride in getting results. They roll up their sleeves, pressure-test assumptions, build and refine operational models, and hold teams accountable with clarity and empathy. They love a good experiment, move fast with data, and never lose the plot: patient outcomes and business performance must rise together. This role requires strong executive presence, the ability to influence across clinical and corporate teams, a strong desire and ability to build relationships with clinicians and comfort presenting to the leadership team and Board. Key Responsibilities Operational Leadership & Execution • Lead day-to-day and long-term operations across all clinics, markets, and care modalities to achieve volume, access, quality, and EBITDA goals., • Rapidly translate strategic direction into operational reality — including scheduling models, visit templates, staff allocation, workflows, and performance expectations., • Own critical operational mandates (e.g., build the design and system Tia needs to hit appointments completed per day targets) and drive end-to-end implementation across markets, clinicians, systems, and workflows., • Build scalable operating models that improve access, efficiency, and margin without compromising patient experience., • Drive execution on cross-functional initiatives tied to revenue, cost, quality, and patient experience – ensuring every team knows their targets and delivers on time. Prioritization, Alignment & Organizational Discipline • Set expectations, operating standards, and performance baselines for operations, clinic leadership, and cross-functional partners., • Maintain a clear, real-time picture of business performance across membership, visit volume, utilization, staffing, service throughput, patient experience, and unit economics., • Establish and run the operating cadence: weekly business reviews, monthly operating reports, quarterly planning, and performance check-ins., • Proactively identify operational risks and root causes, escalate with crisp recommendations, and lead the org toward rapid resolution., • Drive continuous improvement: simplify processes, eliminate waste, and iterate operational models to improve margin and quality., • Hold teams accountable through clarity, transparency, and consistent follow-through., • Operate through a lens that quality + operational efficiency must both be true. Forward-Looking Operational Strategy • Anticipate operational needs 6-12 months ahead — capacity constraints, payer shifts, staffing requirements, workflow redesigns, clinical throughput challenges, etc to better inform the decisions we make today, • Build, test, and refine operational models that support growth, quality, and financial targets., • Identify bottlenecks before they become crises and lead the organization toward proactive solutions. Player-Coach Leadership • Step into the details when needed: audit workflows, review schedules, evaluate throughput, refine KPIs, and validate assumptions in real time., • Coach and develop operational leaders while personally owning high-stakes deliverables., • Build strong, trusting partnerships with Clinical Leadership, Marketing, Product, Finance, RCM, and People to ensure end-to-end alignment on operational performance., • Serve as the COO's operational proxy, representing Operations with authority and clarity cross-functionally and in and Board-facing forums., • Collaborate with market and clinic leadership to ensure consistent, high-quality operations across all sites and modalities., • Drive a culture of accountability, clear communication, and results across all operational teams. Analytics, Metrics & Decision Support • Oversee operational KPIs, dashboards, and predictive models tied to visit volume, capacity, staffing ratios, utilization, revenue, cost structure, and patient experience., • Align operational forecasts with financial plans and ensure leadership has real-time insight into performance., • Lead deep-dive analyses to determine root causes, identify opportunities, and guide decision-making., • Partner with Strategic Finance to align operational forecasts with company financial plans. Abilities & Skills • Deep experience running ambulatory care operations — understands visit throughput, provider templates, care team workflows, and the economics of outpatient care., • Strong operational instincts; decisive operator who has scaled complex, multi-site care delivery models., • Exceptional ability to prioritize, synthesize, and sequence ideas into a clear action plan., • Executive presence and clarity of communication — concise, structured, direct., • Ability to influence without ego, and hold teams accountable with empathy, firmness and respect., • Strong operational design and process-building skills; comfort leading through ambiguity and scale., • Ability to see around corners — anticipating operational needs before they surface., • Strong player-coach: able to lead at altitude and also drop into the weeds to unblock and execute., • High analytical horsepower; able to interrogate data, build models, and translate insights into action., • Deep patient-oriented mindset – understands that better operations must improve outcomes, not just margins, • Comfortable working in an environment with high ambiguity, high expectations, and high velocity. Not afraid to prototype, test and pivot.Qualifications, • 12+ years of operations leadership in healthcare, with significant experience running fee-for-service primary care at scale., • Proven track record of delivering operational, quality, and financial results in a multi-site or multi-market environment., • Strong experience with scheduling optimization, throughput improvement, provider efficiency, and workflow redesign., • Hands-on experience building operational models; proficiency with SQL, Excel required; BI tools (e.g., Tableau) a plus., • Experience partnering with executive teams and presenting to Boards., • Prior experience in high-growth, operationally complex healthcare environments strongly preferred. Tia is committed to pay equity and pay transparency. Starting pay for qualified applicants will depend on a combination of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is set forth below and this range may be modified in the future. The base salary range is $215,000-$315,000, depending on role leveling. It will include a cash bonus up-to 30% and a significant equity stake in the company. Benefits • Unlimited vacation, • Free Tia membership, • Competitive stock option package, • $300 one-time WFH stipend, • $50/month phone and internet reimbursement, • Medical, dental, and vision benefits, • 401k program (no matching at this time), • Top of the line 13" Macbook Pro, • Travel stipend for team off-sites About Us: Tia is on a mission to transform healthcare for women. We are building a high-quality, multi-specialty medical home designed specifically for women — integrating primary care, gynecology, mental health, dermatology and evidence-based wellness into one coordinated experience across in-person centers and a robust virtual platform. Tia is technology-enabled, advancing and scaling excellent care through a proprietary clinical and operational platform that supports clinicians, strengthens care continuity, and improves outcomes. We are deepening and expanding one of the most comprehensive preventive care models for women on the market — with a growing focus on cardiometabolic health, longitudinal data, and earlier risk detection across the lifespan. By integrating technology, structured clinical pathways, and mission-aligned interdisciplinary teams, Tia delivers consistently strong clinical outcomes and a differentiated care experience for women. Tia is a Series D, venture-backed company with more than 120,000 women who trust Tia for their care, across four markets, supported by a national virtual platform. In each market, we partner with leading health systems to expand access, strengthen primary care, and improve quality for women at scale. About Tia's Culture: Tia is building a culture of excellence — in people, process and product. This is our northstar value; What is excellence, exactly? Excellence about constantly elevating yourself, it is the process of constantly striving to perform to the best of your abilities, and identifying your top potential through constant learning, experimentation and evolution. Excellence is not about achieving perfection, as that insinuates a pinnacle. Instead, in our terms, excellence is about the pursuit of constant improvement. We're looking for people who want to go on that hard journey of constantly setting new personal records, and organizational records. We practice excellence at Tia by demonstrating the following types of behaviors: We chose (and actively choose) excellence as Tia's highest order value because it crystalizes into one word several behaviors that we hold dear, specifically: A drive to constantly improve through experimentation, reflection. and an insatiable growth mindset — said another way, we're energized by the possibility of invention, innovation, and iteration • Being present in and grateful for the journey — not just the goal line. Perfection is static. Excellence is a process (more on this important distinction below), • Asking why, then why again — because accepting "this is just the way it is" is not good enough, • Grit & perseverance — a maker mentality that involves "rolling up your sleeves", but also deep care for oneself and for others, • A commitment to uncovering talents to unlock "rock star" potential across every individual Furthermore, excellence reflects the "bigness" and the "boldness" of Tia's mission and vision — a world in which every woman can achieve optimal health, as defined by herself. Said another way, Tia's mission is NOT to make healthcare incrementally better for women. Instead, we've intentionally set out to create a fundamentally new paradigm for modern women's healthcare that's truly excellent. We believe that creating a company that operates in a culture of excellence will manifest in our product. Reaching this goal is not an overnight pursuit or a "one and done." We have not and will not "get it right" with the first swing. Rather, this higher order goal is a moving target — one we have not and will not ever fully "achieve." By design, we will never be "done" with this work, but instead, we will be continuously in pursuit of our mission. It is this continuous pursuit — the journey, not the finish line — that truly embodies excellence. This position may require attendance at company and team off-sites. Unfortunately, scams targeting job seekers are on the rise. To protect yourself, know that we will never ask for payment, gift cards, or sensitive financial information during our hiring process. All communication from our team will come from an official company email address (@asktia.com). If something feels off, trust your instincts and reach out to us directly at peopleservices@asktia.com. Tia is an equal opportunity employer. We believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users and patients. We strongly encourage people of color and members of the LGBTQ+ community to apply. If you are committed to collaborative problem solving, creating high-quality and user-centric products, and want to make waves in women's healthcare, join us!

Job Description Chief Technology Officer April 2026 About NYC Kids RISE NYC Kids RISE is a nonprofit organization working with the City of New York and the NYC Department of Education to manage the Save for College Program (the Program). Through the Program, eligible students enrolled in an NYC public school (including participating charter schools), starting in kindergarten, automatically receive a free NYC Scholarship Account with an initial allocation of $100 by NYC Kids RISE on their behalf, invested in a NY 529 Direct Plan, and opportunities to receive additional rewards over time. Their families can open and connect their own college savings account on their child’s behalf, and communities can contribute to groups of these NYC Scholarship Accounts as both a targeted and universal platform for community-driven asset-building in every neighborhood. This approach draws from a variety of best practices and disciplines across the fields of asset building, child savings accounts, financial empowerment, education, community wealth building, urban poverty, neighborhood effects and social capital research, collective impact, and more. Read more about NYC Kids RISE and the Save for College Program and listen to stories from partners who helped build the platform during its pilot phase from 2017 to 2022. You can also view recent articles in Fast Company, the Wall Street Journal, and the NYCHA Journal; and read more about NYC Kids RISE theory of change in a report by the Urban Institute. After a successful pilot phase in the communities of School District 30 in Queens, NYC Kids RISE Save for College Program expanded citywide during the 2021-2022 school year. This 2025-2026 school year, there are approximately 380,000 students participating in the Program have an NYC Scholarship Account for their educational futures. Position Summary As a universal community driven wealth-building platform for New York City neighborhoods, the Save for College Program is underpinned by a technology and data platform that combines: • A family-facing portal that must meet the needs of NYC’s diverse families across languages, computer capabilities, familiarity with financial products, traditions, and levels of trust in government and nonprofit institutions; and, • A back-end record-keeping system that integrates educational, financial, and other programmatic data from across public and private agencies., among others. The effectiveness of this technology platform as an accessible and user-friendly public-facing resource for, ultimately, every NYC public school family--and as secure and efficient record-keeping and CRM system for NYC Kids RISE and its partners--has played and and will continue to play a critical role in the Save for College Program’s day-to-day operations and long-term impact. As a data-driven organization, NYC Kids RISE’s operation largely depends on the processing, manipulation, analysis and tracking/reporting of programmatic data housed within its technology systems. This data serves also as the foundation for the organization’s performance management and related project management systems. Chief Technology Officer NYC Kids RISE seeks a creative, entrepreneurial, visionary, and experienced leader and manager to serve as the organization’s first Chief Technology Officer. This person will be charged with overseeing and setting the longer-term vision for the Save for College Program’s data and information systems as well as overseeing cybersecurity practices. They will also be rolling up their sleeves and playing a hands-on role in implementation with the team and other external vendors. Ideal candidates will have a passion for managing teams that build and maintain sustainable, scalable data, technology and project management solutions and designing excellent, easy-to-use products for and in partnership with diverse users. The Chief will collaborate with internal and external stakeholders, including NYC Public Schools, consultants, school staff, community organizations, other City and State agencies, financial institutions, and participating families to ensure state-of-the-art usability, design, functionality, and sustainability of the Save for College Program’s platform for both its current user base (~380,000 families) and its projected future user base (~1 million Program participants across every NYC public school). Key Responsibilities include but are not limited to: Technology Product Vision and Leadership • Product owner for the Outcome Tracker platform (a customized version of a software platform provided by a third-party vendor, which serves as the Program’s main technology system), ensuring both day-to-day functionality and continuous improvement in alignment with a bold programmatic vision;, • Leader on expanded and integrated product development and vision for the organization, as it relates to Program participant-facing technology and platforms; Information Technology Operations • Oversee projects and initiatives related to the organization’s technology infrastructure and ongoing investments, including software, hardware, and related services. This work includes evaluation, recommendation / selection, and coordination of services related to the launch of new technologies and key updates of existing technology when necessary. This will involve collaborating with a team of external vendors, consultants, software providers, and security advisors. Critical upcoming projects include an organization wide CRM and a student facing web portal;, • Define project metrics and ROI goals for initiatives, track performance post delivery, and communicate product performance regularly with stakeholders;, • Recommend, oversee and implement technology solutions and supportive policies that match the bold vision and fulfill the potential of the Save for College Program as a universal community-driven wealth building platform for New York City neighborhoods including the effective and secure uses of Artificial Intelligence across both product development and operational and programmatic functions within NYC Kids RISE.Cybersecurity Leadership, • Lead cybersecurity infrastructure, technology, training and key initiatives for the organization in collaboration with an outsourced vCISO firm., • Oversee data infrastructure, record-keeping systems and other back-end infrastructure to support data security and privacy, operational efficiency, and programmatic impact;, • Ensure proactive engagement of appropriate internal and external stakeholders on cybersecurity initiatives and regular routines. This includes the coordination of tabletop exercises, NIST assessments, regular stakeholder meetings with public body and technology partners, as well as regular meetings with vCISO stakeholders to support momentum on active cybersecurity projects. Data Operations and Analytics, • Oversee the evolution of NYC Kids RISE data systems and architecture ensuring it develops to meet the organization’s growing programmatic needs while maintaining the highest levels of cybersecurity;, • Oversee the data operations and analytics team, and provide strategic direction on all related data operations and analytics projects;, • Support the integration of Tableau within and across the organization;, • Lead in the continuous learning, improvement, impact, and knowledge sharing for the entire NYC Kids RISE team;Team Management & Organizational Development, • Supervise, coach, and support direct reports to manage day-to-day operations and long-term projects across operational technology, product development, and data / analytics., • Drive strategy and manage relationships with the organization’s data technology partners and key stakeholders, including NYC Public Schools and the City of New York., • In collaboration with vendors and public partners, both lead and support key processes related to security accreditation and review, ongoing monitoring, data sharing and reconciliation efforts, product support and enhancements, and internal processes related to the underlying technology related to the Save for College Program., • Serve as an active member of the Executive Team, providing strategic input, leadership, and hands-on support with cross-functional initiatives as needed., • Along with all NYC Kids RISE employees, maintain, and support other staff and volunteers to maintain strict adherence to NYC Kids RISE data security and privacy policies; remaining vigilant on the ways in which NYC Kids RISE can continue to protect confidential information (including Student and Family Data); identify vulnerabilities, and proactively problem solve to improve controls and practices, • Along with all NYC Kids RISE employees, participate and share in the organization’s work to advance racial equity and anti-oppression in the organization’s and program’s operations and practices; proactively identify opportunities to advance the development of an anti-racist organization; share and solicit ongoing feedback and conversations to advance this work Qualifications, • 12+ years of related technology leadership experience, including 8+ years minimum in managing people and teams. At least two years of experience in senior or executive leadership, with C-level experience strongly preferred., • Demonstrated experience overseeing diverse, relevant technology portfolio areas in a fast-paced, entrepreneurial environment, including technology, product leadership, and cybersecurity., • Proven experience developing and scaling online products and managing in-house and contracted resources to meet product development milestones, • A clear understanding of user experience and SaaS metrics, with attention to metrics around digital equity, • A practical understanding of AI and automation tools; a practical understanding of how these tools can be identified and deployed to improve operational workflows, and a deep understanding of privacy and security considerations when exploring AI functionality, • Proven ability to work cross-functionally and manage multiple complex, interdisciplinary projects through full project lifecycle;, • Proven project and people manager, highly organized, strong attention to detail; ability to manage many concurrent projects with a clear sense of priorities and the ability to identify and communicate tradeoffs, • Ability to work with people from a variety of backgrounds;, • Adaptable, flexible and effective problem solver in fast-paced settings; Ability to collaborate, build consensus, deliver, and drive technical decisions with various sized stakeholder groups;, • Superb communication and relationship building skills, ability to translate complex information to diverse audiences; Ability to translate technical concepts and solutions to non-technical and executive audiences;, • Experience leading product teams and managing external vendors;, • Excellent interpersonal and customer service skills required. Ability to work cooperatively, sensitively, and tactfully,, • Demonstrated interest in and commitment to increasing economic opportunities and long-term financial security for low-income New York City families and neighborhoods; NYC Kids RISE currently maintains a hybrid work environment where staff work both from home and in the office, as determined by the staff member's preferences as well as the needs of our organization and the specific responsibilities of individual roles and teams. Our offices are based in Long Island City (Queens, NY). To apply, please apply via the online application link. Questions can be directed to Ashley Bourgeois (abourgeois@nyckidsrise.org). The salary range for this position is $200,000 to $250,000. NYC Kids Rise is an Equal Opportunity Employer. We do not discriminate in employment on the basis of basis of gender, religion, race, creed, color, national origin, citizenship status, age, disability, marital status, caregiver status, sexual orientation, gender identity or expression, military status, unemployed status, or any other characteristic protected by law. Powered by JazzHR L5iLYbV6GG

Job Description Every great team has one thing in common… an exceptional coach. At McDonald’s restaurants, our head coach operates as the General Manager. McDonald’s General Managers operate multi-million dollar restaurants and lead teams of 30+ crew members. Successful management applicants have: Ridiculously strong people skills. People (customers and employees) are the foundation of our business. You will spend 98% of your time serving, coaching, correcting, training, retraining, inspiring, leading and developing an amazingly diverse group of PEOPLE. High standards, really high. McDonald’s became the most successful restaurant franchise in history because we believe in standards. We live and breathe QUALITY, SERVICE, VALUE and CLEANLINESS because it matters and it is a huge part of what makes us great. A "Beat Yesterday" attitude. A successful General Manager doesn’t rest on their success. They don’t do “good enough,” they don’t watch the clock waiting for the day to end and they always bring their best attitude into the restaurant. Our organization is committed to continuous improvement. Responsibilities: Overseeing profit and loss by following cash control, maintaining inventory, scheduling labor, reviewing financials and taking corrective action when needed Recruit, train and develop outstanding team members Conduct performance appraisals Manage McDonald’s brand standards alongside our company policies and procedures Qualifications: Management experience, at least 5 years in food service Flexible scheduling around the needs of the restaurant. We operate restaurants 364 days a year and 24 hours a day in some locations Valid driver’s license Benefits: Competitive salary Monthly Bonus Program Uniforms and meals provided Great insurance benefits including: medical, dental, vision, life, disability Paid time off 401(k) retirement plan with employer contribution A positive, team-oriented work environment

Job Description Every great team has one thing in common… an exceptional coach. At McDonald’s restaurants, our head coach operates as the General Manager. McDonald’s General Managers operate multi-million dollar restaurants and lead teams of 30+ crew members. Successful management applicants have: Ridiculously strong people skills. People (customers and employees) are the foundation of our business. You will spend 98% of your time serving, coaching, correcting, training, retraining, inspiring, leading and developing an amazingly diverse group of PEOPLE. High standards, really high. McDonald’s became the most successful restaurant franchise in history because we believe in standards. We live and breathe QUALITY, SERVICE, VALUE and CLEANLINESS because it matters and it is a huge part of what makes us great. A "Beat Yesterday" attitude. A successful General Manager doesn’t rest on their success. They don’t do “good enough,” they don’t watch the clock waiting for the day to end and they always bring their best attitude into the restaurant. Our organization is committed to continuous improvement. Responsibilities: Overseeing profit and loss by following cash control, maintaining inventory, scheduling labor, reviewing financials and taking corrective action when needed Recruit, train and develop outstanding team members Conduct performance appraisals Manage McDonald’s brand standards alongside our company policies and procedures Qualifications: Management experience, at least 5 years in food service Flexible scheduling around the needs of the restaurant. We operate restaurants 364 days a year and 24 hours a day in some locations Valid driver’s license Benefits: Competitive salary Monthly Bonus Program Uniforms and meals provided Great insurance benefits including: medical, dental, vision, life, disability Paid time off 401(k) retirement plan with employer contribution A positive, team-oriented work environment

Vice President, Regulatory Oversight Management At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. About BNY Investments: BNY Investments is a division of BNY, one of the world’s largest and most-trusted financial services groups. BNY Investments is a leading investment manager, with $2.1 trillion* in assets under management as of June 30, 2024. Through an investor-first approach, the firm brings to clients the best of both worlds: specialist expertise from seven specialist investment managers offering solutions across every major asset class, backed by the strength, stability, and global presence of BNY. We’re seeking a future team member for the role of Vice President, Regulatory Oversight Management to join our Global Holdings Reporting team. This role is located in New York, NY. BNY’s Global Holdings Reporting (GHR) team centrally manages and executes mandatory securities‑holdings disclosures to regulators and exchanges worldwide. We’re a close‑knit, global group known for collaboration, market expertise, and a strong risk‑and‑control mindset. Partnering across Compliance, Legal, Operations, and Technology, we deliver accurate, on‑time filings and continuous process improvements. If you’re growth‑minded and energized by high‑stakes operational excellence, you’ll thrive with us. The successful candidate will bring financial services experience with operational and technical exposure, and possess working knowledge of securities products—including equities, fixed income, mutual funds, and ETFs. In this role, you’ll make an impact in the following ways: • Responsible for supporting the identification and preparation of Substantial Shareholder disclosures and various regulatory reports on a global basis; including requisite data analysis, aggregation and quality control., • Coordinates with Regulatory SMEs in implementing and effectively operationalizing requirements driven by Regulator / legislative updates., • Prepares/Oversees a variety of securities related risk management reports for Senior Management including ad hoc and monthly reporting., • Performs and oversees data management, quality control and investigative research in support of regulatory reporting., • Communicates with internal and external parties, domestically and internationally, on data enhancement and reconciliation., • Drives continuous improvement, coordinating with the technology team on automation/enhancement of various processes and reports., • Ability to leverage AI to streamline and modernize workflows., • Leads and supports projects and ensures they are completed timely and accurately., • Oversees and makes recommendations on necessary procedural/control changes., • Serves as a point of escalation for complex reporting matters; coordinates timely responses and maintains strong stakeholder confidence., • Provides guidance, coaching and leadership support to team members and contributes to the achievement of team objectives. To be successful in this role, we’re seeking the following: • Bachelors degree or the equivalent combination of education and experience is required., • Advanced/graduate degree preferred. 5-8 years of total work experience preferred., • Proficient with MS Excel required and programming knowledge a plus., • Knowledge of the financial services industry is required, with experience and familiarity across securities products/services including equities, fixed income, mutual funds, ETFs, depository receipts, derivatives, securities lending and collateral., • Strong collaborative skills are preferred to work in this collegial team environment., • Strong communication skills, problem-solving and basic project management abilities required., • Prior operational and regulatory experience a plus. At BNY, our culture speaks for itself, check out the latest BNY news at: _ _ Here’s a few of our recent awards: • America’s Most Innovative Companies, Fortune, 2025, • World’s Most Admired Companies, Fortune 2025, • “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $68,000 and $125,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and company-sponsored benefit programs. This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Pay Range: (Minimum to mid pay range specific to (OHI,DEL,NY,CA,CO,WA,MD,CT,IL,NV,,KY,MI,NJ,ME,MO,MA,MT) 88,800.00 - 111,000.00 USD Annual About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description Brink's U.S., a division of Brink's, Incorporated, is the premier provider of armored car transportation, currency and coin processing, ATM servicing and other value added services to financial institutions, retailers and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a ATM Manager II. Job Summary: The ATM Manager II is responsible for managing drivers, messengers and guards and operations the facility, typically including up to 20 routes or more than 1,200 ATMs. This position is responsible for assisting the General Manager in the secure, safe and efficient functioning of an armored car operation. The incumbent drives the execution of the business and motivates team members to achieve the best results and to drive continuous process improvement. This position will lead a dedicated team of ATM employees and requires extensive coordination with other on-site operations. This position functions in an armed environment. This position requires the enforcement of rules to protect the premises and property of Brink's and its customers, as well as the safety of persons on the premises of Brink's and its customers. • Key Responsibilities:, • Manage the ATM Logistics team members at one of the market locations, • Ensure ATM route logistics efficiency through appropriate interaction with market employees and route analysis, • Ensure ATM data is entered and balanced in the BIM system, • Maintain safe and secure environment with the goal of ensuring the safety of all employees, • Leverage systems, equipment and process redesign to drive continuous improvement in cost, quality and efficiency, • Maintain and provide quality customer service, • Secure inventories by executing controls and ensuring strict compliance with security procedures; proactively reduce risk exposure and ensure implementation of measures to reduce worker's compensation injury costs and security losses, • Establish and maintain accountability on the front line of the market; schedule and develop staff; maintain positive Employee Relations and work environment, while creating a cooperative team atmosphere of employee engagement, • Maintain the highest level of integrity, dignity and standards both on an internal and external basis; maintain high ethical standards and protect the Brink's reputation by delivering high quality, reliable programs and services which meet Minimum Qualifications: • Minimum of 3 years operations experience in transportation and/or logistics, • Minimum of 1 year supervisory experience, • Minimum of Class B with air brakes driver's license, • Satisfy all applicable Department of Transportation requirements, • Minimum of 21 years of age, • A valid firearms permit or ability to pass applicable firearms licensing requirements, • A valid guard card or ability to obtain a guard card or any other required licenses Able to lift at least 50 pounds Preferred Qualifications: • 5+ years ATM operations and claims experience, • Previous experience as an armored car driver, • Knowledge of route analysis and logistics, • Knowledge of lean/process improvement methodologies, • Knowledge of budgeting and planning experience, • Bachelor's Degree Professional Skills: • Strong consultative, analytical and problem solving skills, • Excellent interpersonal/communication and presentation skills Closing Statement If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink's U.S. We provide a competitive salary, medical, dental, vision and life insurance plans. In addition, we offer a 401(k) plan with company match. If you are interested and meet the requirements for this position, please apply. EEO Statement Brink's, Incorporated is an Equal Opportunity / Affirmative Action Employer, and is committed to maintaining a drug-free workplace. What's Next? Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Job DescriptionFollow your passion Are you looking to make a BIG impact? At Zeta, we pursue an unprecedented combination of high academic achievement and social-emotional development for our students. We insist that every student receives a world-class education while fostering a love for learning. We are passionate about changing the landscape of public education in New York City and beyond, and we are uncompromising in our mission. Currently, we operate multiple elementary and middle schools in the Bronx and Upper Manhattan, and are opening three new elementary schools in Queens for the 2025-26 school year. We plan to grow and open 1-2 schools each year because children in every community deserve excellent, equitable education. Join our growing team today, and be a change agent for children. Our Network office is located at 401 W. 218th St., New York, NY 10034. Our Network team follows a hybrid work schedule: we work in-person from our office on Tuesdays and Thursdays with optional remote days on Mondays, Wednesdays, and Fridays, if your team's scope of work permits. Deliver powerful results To achieve our vision, we are searching for a a Manager of Early Elementary Literacy with a Master's Degree and at least 3 years of experience with a proven record of leading exceptional academic outcomes in early elementary reading, and demonstrated leadership at the school or network level. Responsibilities: • Literacy Vision and Strategy: Design a rigorous and engaging early elementary literacy experience for our students based on inquiry, strong understanding of complex texts, development of foundational literacy skills, and learning how to collaborate and communicate powerful ideas, • Achieve Annual Academic Goals: Lead early elementary literacy with a high bar of excellence to meet rigorous annual goals assessments including comprehension and foundational reading, • Collaboration and Problem Solving: Develop authentic and meaningful relationships across Zeta to collaborate effectively to support growth in service of student learning. View every challenge as an opportunity for root cause analysis and change, • Science of Reading Knowledge and Experience: Demonstrated track record of expertise in the Science of Reading and supporting all students to become excellent readers and writers, • Curriculum and Assessment Management: Create and curate literacy curriculum across curriculum and assessment materials aligned with the New York State Learning Standards and our Zeta Learning Competencies, including unit plans, lesson plans, and assessments. Ensure a coherent sequence of learning through unit and lesson plans grounded in critical thinking, • Professional Learning: Design and lead early elementary literacy professional learning trainings for school principals, assistant principals, and teachers to lead to excellent academic results, • Instructional Management: Develop clear instructional management plans to ensure all early elementary literacy instruction is consistently implemented at a high level. Observe instruction across Zeta schools and develop leaders and teachers in service of ensuring programming is implemented at a high level to lead to exceptional academic outcomes, • Data Analysis: Study data to identify gaps and take action to ensure leaders and teachers are using data to increase learning outcomes, • Feedback Driven: Embrace a growth mindset. Actively seek, provide, and incorporate feedback, while fostering a culture of continuous improvement and collaboration, • Wear multiple hats as a part of a lean scale-up team, supporting the work of others on the team and taking on new projects and tasks as neededJoin our purpose-driven community Zeta teammates are lifelong learners who live with child-like joy and a deep sense of purpose. We disrupt the status quo and tackle problems together. Our team stands united by our commitment to a limitless future for every child. Our Zeta team is comprised of top talent with incredible schooling and private sector experience. At Zeta: • We are passionate about our mission of providing world-class education to all students, • We bring a mindset of growth, flexibility, and openness to feedback, • We are hungry and determined to not only meet our goals, but surpass them, • We are humble, willing to put the team's needs ahead of our own, and committed to contributing to a collaborative work environment, • We have a high bar for excellence and sweat over the details, • We are caring and put team over individual at all times We are hiring for immediate openings and onboarding on a rolling basis. The salary range for this position is between $75,000 and $90,000. New hires can expect to be brought into the organization at a salary at or near the start of the range, depending on relevant educational leadership experience and internal equity. This position is eligible to receive an annual discretionary, merit-based performance bonus. How does Zeta invest in you? We offer great benefits: • Comprehensive and affordable medical, dental, and vision plans, • Flexible spending accounts for eligible medical purchases and commuter expenses, • 403(b) retirement plan; Zeta offers matching contributions toward your savings, • Competitive compensation We provide awesome perks: • Monthly stipend for wellness and lifestyle expenses (gym memberships, salon appointments, concerts – it's up to you!), • 4 live therapy sessions per month through Talkspace and free Headspace subscription, • MacBook Air and specified monthly reimbursement for use of a mobile phone, • Fully stocked teacher workrooms with favorite snacks and Nespresso machine, • Zeta swag, team outings, and NYC's finest sweet treats, • Books for professional development We care deeply about your personal and professional growth: • Clear pathway to professional growth, • Consistent feedback and support from managers and teammates, • Community Circle practice to build and strengthen our sense of team, • Interactive Mindfulness and DEIJ programmingApply Now! Equity is at the heart of our mission. We have a deep commitment to pursuing diversity and striving for equity. Zeta is an equal opportunity employer. Candidates of all backgrounds are encouraged to apply. Work authorization is required (candidate must have permanent authorization to work in the U.S.).

Company Description The Tox Technique is a groundbreaking wellness-centered body sculpting method, celebrated nationwide for its transformative results. Our innovative approach focuses on eliminating fluid retention, boosting the immune system, and enhancing physical contours. With locations spread across major cities, we are dedicated to redefining wellness and delivering exceptional, personalized experiences to our clients. Role Description We are seeking a dedicated District Operations Manager to oversee multiple locations and ensure the seamless execution of The Tox Technique services. This is a full-time, on-site role based in New York, NY. The role involves managing staff, ensuring operational efficiency, implementing company standards, optimizing client experiences, and driving regional performance goals. The ideal candidate will collaborate closely with team members and leadership to maintain a culture of excellence and continuous improvement. Qualifications • Operations Management and strategic planning capabilities, • Experience in the wellness, fitness or alike field, • Record of success in team leadership, staff training, and performance management, • Proficiency in customer service management and resolving client concerns, • Analytical and problem-solving skills for achieving operational objectives, • Familiarity with wellness, health, or body sculpting industries is a plus, • Excellent interpersonal and communication skills, • Proven ability to multitask and work in a fast-paced environment, • Bachelor’s degree in business administration, management, or a related field preferred

Company Description VLICH is a prestigious hospitality brand known for exceptional service, world-class amenities, and a commitment to excellence in guest experiences. Headquartered in Queens, NY, VLICH operates posh properties that cater to both leisure and business travelers. Valuing innovation and collaboration, our team is dedicated to setting industry standards. By combining comfort, elegance, and top-tier management, we create memorable and enriching experiences for our guests. At VLICH, the focus is always on delivering unparalleled service in a dynamic and supportive work environment. Role Description We are seeking a full-time Hotel General Manager to oversee the day-to-day operations of our New York, NY property. As an on-site leader, you will ensure the smooth and efficient management of hotel operations, driving customer satisfaction, optimizing revenue, and maintaining high service standards. Your responsibilities will include overseeing all departments, managing budgets and costs, ensuring compliance with regulatory standards, training and motivating staff, enhancing the guest experience, and representing the hotel in the local community. Qualifications • Experience in General Management and Business Management to lead hotel operations and implement strategic goals effectively., • Expertise in Customer Service to ensure an exceptional guest experience and handle customer inquiries or concerns effectively., • Strong Budgeting and financial management skills to oversee hotel revenue and cost controls., • Knowledge of Food & Beverage operations and hospitality best practices to maintain a high standard of service and quality., • Excellent leadership, communication, and problem-solving abilities., • Ability to work in a dynamic, fast-paced environment while maintaining a customer-focused approach., • Previous management experience in the hospitality industry is essential; bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred. Core Work Activities: Assisting the Operational and Financial Management of the Property: • Verifies that all brand standards are being maintained in each area of the property., • Verifies that all team members meet or exceed all brand requirements., • Manages the operation of the ALL PROPERTY departments., • Verifies that a viable key control program is in place., • Maintains current licenses and permits as prescribed by local, state and federal agencies., • Manages all finance and accounting functions, including, but not limited to, accounts payable, accounts receivable, petty cash, payroll and ordering procedures, end of period, banking procedures, • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement., • Complies with all corporate accounting procedures., • Performs required annual Quality audit. Supporting the Management and Development of Departmental Teams: • Stays readily available/approachable for all employees., • Extends professionalism and courtesy to employees at all times., • Leads by example demonstrating self-confidence, energy and enthusiasm., • Assists/teaches team managers scheduling (using Scheduling Tool that you recommend) against guest and hours/occupied room goals. Makes sure that staffing levels are appropriate to exceed guest expectations., • Sets clear performance expectations with the Owner., • Assists team supervisors with constructive coaching and counseling., • Solicits feedback for continuous improvement. Managing the Guest Experience: • Extends professionalism and courtesy to guests at all times., • Motivates and encourages staff to solve guest and employee related concerns., • Provides excellent customer service by being readily available/approachable for all guests., • Takes proactive approaches when dealing with guest concerns., • Assists employees in understanding guests ever-changing needs and expectations, and how to exceed them. Conducting Human Resource Activities: • Verifies that orientations for new team members are thorough and completed in a timely fashion., • Takes proactive approaches when dealing with employee concerns., • Verifies that property hiring practices and strives for a culturally diverse work place. Performs other duties as assigned and needed.

ABOUT THE COMPANY Happier Grocery is a health-forward Grocery Store that seeks to provide a lifestyle oasis for New Yorkers. We are committed to providing the highest quality food and lifestyle experience. Our mission is to create a buying experience where shoppers need not scrutinize every food label, and to provide a place of community, positivity, and life-affirming nutrition and enjoyment. SUMMARY As we continue to grow, we are proactively building a pipeline of talented candidates for future General Manager opportunities. We welcome your application and look forward to connecting with individuals who are excited about contributing to our ongoing success. General Managers are central to the success of Happier Grocery and take full ownership of their four walls. They are accountable for training and developing all team members, leading by example, product quality, and customer experience, and maintaining strong operational standards through effective inventory and performance management. General Managers are also responsible for hiring great talent, driving business growth and continuous improvement, and may support light project work that contributes to the broader business and their own professional development. RESPONSIBILITIES • The GM plays a key role in ensuring excellent customer service. They should be visible and accessible to customers, addressing inquiries, resolving complaints, and ensuring that customers have a positive shopping experience., • Oversee a team of grocery department associates, assign tasks, provide training, and ensure that all employees are following established procedures and guidelines., • Step in to cover scheduling gaps or time off in the store schedule, • Create a motivating and engaging team culture by consistently celebrating, training, coaching, and mentoring your team., • Responsible for ensuring that grocery displays are attractive, well-stocked, and properly signed and must implement effective merchandising strategies to increase sales, promote new products, and maximize profitability., • Stay up to date on market trends, competitor pricing, and customer preferences to make informed decisions and drive sales., • Must adhere to all food safety and sanitation regulations, ensuring that proper storage, handling, and disposal procedures are followed., • Regularly inspect the grocery department for cleanliness and report any maintenance issues., • Own all ordering, vendor relations, waste management, inventory counts and general compliance of our systems, • Maintain operational excellence achieving company standard scores and above via our auditing platform, • Develop meaningful ties with neighborhood businesses and people to help grow local brand loyalty, • Monitor sales, track expenses, and manage the department's budget., • Grow your store AOV, meet sales goals through creative initiatives and gain team buy in to share the same vision, • Ensure your location meets operations and product quality audit standards, quickly action any feedback to improve REQUIREMENTS • 5-7 years Management experience, • 4+ years of experience managing and leading single-store unit operations in high growth hospitality or consumer brands, • Excellent customer service skills, • Ability to communicate effectively verbally and in writing, • Demonstrated ability to lead a team, • Excellent attention to detail, • Financial savvy, • Proficient in Microsoft Office products, • Ability to working in a faced paced environment with the ability to multi-task, • Open availability: ability to work mornings, nights, weekends, and holidays, • Ability to lift/push 25-50 pounds, • Stand/walk for an 8-hour shift including walking up and down stairs

The Opportunity: Technical Client Services Manager We are seeking a high-impact Technical Client Services Manager to join a premier global Fintech firm and a leader in the Foreign Exchange (FX) technology space. Our client operates one of the world’s most sophisticated SaaS trading platforms, and this role is critical to maintaining their 24/7 "follow-the-sun" support model. You will act as the primary technical point of contact for institutional clients, navigating a fast-paced environment that blends high-level engineering troubleshooting with strategic relationship management. Key Responsibilities • Advanced Technical Support: Provide Tier 1 and Tier 2 support for complex platform inquiries. You will spend significant time in UNIX and Windows environments, utilizing standard utilities to analyze FIX protocol and XML logs to resolve order-flow discrepancies., • Integration Management: Oversee technical integrations involving pre- and post-trade solutions. Your focus will be on FIX protocols, FTP/SFTP uploads, and ensuring seamless connectivity with proprietary and third-party Order Management Systems (OMS) and risk controls., • Incident Investigation: Identify and troubleshoot messaging errors and integrated customer workflows by reviewing both server-side and client-side log files., • Global Collaboration: Partner with international technology teams to resolve bugs (via Jira) and manage cases through Freshdesk. You will facilitate daily cross-functional discussions to ensure technical issues are escalated and resolved efficiently., • Onboarding & Go-Live: Assist institutional clients with platform configurations, stream mappings, and technical validations to ensure successful execution on day one., • Knowledge Leadership: Conduct "lessons learned" sessions and maintain comprehensive documentation to drive continuous improvement and technical knowledge transfer across the global team. Schedule & Environment • Follow-the-Sun Model: As part of a global 24/7 support structure, this role requires a flexible mindset and occasional weekend availability to ensure continuity across all global time zones. Your Profile • Education: Minimum of a Bachelor’s degree in Engineering, Computer Science, or a relevant STEM discipline., • Technical Proficiency: A strong grasp of fundamental IT concepts, including Java, TCP/IP, macOS/Windows, and web technologies. Expert-level ability in log file analysis and connectivity troubleshooting is essential., • Domain Expertise: 3–5 years of experience in an Application Support or Production Support role within a Capital Markets, FX, or Treasury environment., • Product Knowledge: Solid understanding of FX products, specifically Spot, Forwards, and Swaps., • Communication: Proven ability to translate complex technical concepts for non-technical stakeholders and external clients., • Systems Experience: Proficiency in CRM platforms and MS Office is expected.

Company Description Zealogics Inc specializes in IT and Engineering Services, providing innovative solutions across Mechanical, Electronics, and Software platforms to facilitate digital transformation. With a focus on customer-centric product strategies and automation frameworks, Zealogics streamlines processes to deliver high-quality results. Serving Fortune 500 enterprises and OEMs, the company prioritizes client satisfaction by connecting experienced professionals to address complex challenges. Integrity and a commitment to long-term partnerships define Zealogics, as they strive to provide their clients with tangible value and world-class services for both full-time and contractual needs. Role Description We are seeking an AI Automation QA Manager for a contract role with Zealogics Inc. This hybrid position, based in North Bergen, NJ, offers a combination of onsite and work-from-home flexibility. The AI Automation QA Manager will oversee automation quality assurance processes for AI systems, develop and manage testing strategies, and ensure software aligns with business requirements. Daily responsibilities will include leading automation testing efforts, collaborating across cross-functional teams, creating automation frameworks, and analyzing results to enhance continuous improvement processes. Qualifications • Proficiency in Automation Testing, developing QA methodologies, and creating test automation scripts, • Knowledge of AI and machine learning systems, algorithms, and frameworks, • Experience with test planning, design, and execution to validate software functionality and quality, • Strong abilities in problem-solving, debugging, and applying improvements, • Expertise with tools such as Selenium, JIRA, and similar QA automation platforms, • Strong communication, organizational, and time-management skills, • Ability to collaborate effectively with cross-functional teams and manage projects within deadlines, • Educational background in Computer Science, Engineering, or a related discipline (Bachelor’s degree preferred), • Experience in the IT or Engineering sector is advantageous but not required, • Familiarity with Agile/Scrum methodologies is a plus

Quality Manager (NY, P.E.) Location: Manhattan/ Queens NY Employment Type: Full-Time Why Join AEIS? At AEIS, we do more than inspect — we build confidence in the world around us. Our work supports infrastructure, innovation, and the future of our communities. We value craftsmanship, teamwork, and continuous improvement, and we invest in the people who share those values. Here, your career is a path — not a position. AEIS professionals grow into QA Leads, Technical Specialists, and Project Leaders who shape the future of construction quality. 👉 Learn more: www.aeis.com Training & Growth That Matters AEIS operates a full in-house NDT & Technical Training Program covering MT, UT, Hardness testing, and more. Whether you’re building new skills or enhancing your expertise, you’ll find hands-on support, mentorship, and real career mobility. Position Overview — Construction Quality Manager Quality Manager: The Quality Manager is responsible for developing and implementing the Quality Plan and for the management and oversight of all Quality issues. Certification in Quality Management from the American Society for Quality (ASQ) or the American Society of Civil Engineers, or other demonstrated relevant experience. Demonstrated experience in quality management activities is required. What You’ll Do Quality Oversight & Compliance • Develop and implement Quality Plans per DOT and agency-specific protocols, • Monitor site QA/QC activities including inspection, materials testing, and corrective actions, • Ensure compliance with NYSDOT, NYCDOT, NJDOT, NYS Thruway Authority, and similar agency specifications Documentation & Reporting • Prepare inspection reports, progress logs, audit checklists, and quality documentation, • Ensure contractor submittals and quality procedures meet approval requirements, • Lead quality audits and agency-facing documentation reviews Team Leadership & Collaboration • Supervise QA/QC staff across field inspection and testing disciplines, • Coordinate with client reps, construction managers, and AEIS engineers, • Represent AEIS in progress meetings and quality briefings What We're Looking For Must Haves • Bachelor’s degree in civil engineering, Construction Management, or a related field., • Professional certification in Quality Management from the American Society for Quality (ASQ) or the American Society of Civil Engineers, or other certifications e.g. ISO 9001, Six Sigma (preferred) Bonus Points • Minimum of 10 years of experience in construction quality management or a related role., • Proven experience in managing quality control on large-scale construction projects., • Experience working on MTA projects. Salary Range: $60-70/hr. This range is based on national market data and may vary widely by experience and location. Benefits • 401(k) with company contribution, • Health, Dental & Vision Insurance, • Paid Time Off (PTO), • Family Leave, • Professional development & certification support, • Employee referral bonuses, • Parking and transit benefits, • Tuition reimbursement, • Company sponsored discounts (Verizon), • Cross-training & internal mentorship opportunities

Job Purpose: Seeking a Desktop Support Specialist to join the Technology team in New York. This individual will be responsible for both remote and in person support for all Employees. Duties include documenting, triaging, investigating, and resolving issues reported to the Service Desk. The Desktop Support Specialist will work closely with other teams within the technology department to understand the impact and root cause of issues. The successful candidate must be able to communicate clearly and concisely, particularly when under pressure. Technical proficiency, excellent problem-solving skills, professionalism, and solid communication skills are a must. The support specialist will also need to be comfortable working in a fast -paced environment with a demanding user base and should be passionate about delivering continuous improvement across our technology platform. Duties & Responsibilities: • Serve as the first point of contact for customers needing technical assistance., • Must work East Coast Market hours, • Manage trouble calls via our ticketing system, phone, remote, and desk side visits to ensure courteous, timely, and effective resolution of end user issues, • Troubleshoot hardware, Windows 10, Windows 11 and application issues, • Install and upgrade software, setup hardware and configure systems and applications such as MS Office, One Drive, Zoom, softphones, turrets, printers, scanners, bio metric, data encryption, VPNWIFI configuration, and firmware updates for deskside equipment such as Cisco phones, • Install and manage Spyware/Malware tools, • Install and support Market Data Feeds, Bloomberg, Thomson Reuters, ICE, Fidessa, Redi+, Fidessa and Global Relay, • Provide first level network support and troubleshooting for both wireless and wired configurations, • A basic understanding of Active Directory at the Organization Unit level, • Troubleshoot Cisco Phone systems / Video conference Requirements & Qualifications: • Minimum 2-4 years of general IT Support with extensive customer-facing experience, would prefer the person to have trading desk support., • Experience with incident management/ticketing system like ServiceNow, • Proficiency in current protocols, operating systems and standards including Windows 10, Windows 11, Microsoft/Office 365, • Experience with System Center Configuration Manager/Endpoint Manager, • Experience with patch management and application deployment, • Expertise troubleshooting, resolving, and supporting desktops, laptops, applications, hard phones and WIFI devices, • Ability to thrive in a fast-paced environment and work effectively under pressure, • Experience providing ongoing support to C-suite executives, • Experience working in a similar role at a brokerage firm, private equity, hedge fund, asset management firm, or investment bank preferred, • High school degree required; college degree strongly preferred, • Must be willing to get MS900 certification Important Notes: • Must be authorized to work full time in the U.S., BTIG does not offer sponsorship for work visas of any type, • No phone calls please, the applicant will be contacted within two weeks if successful About BTIG: BTIG is a global financial services firm specializing in institutional trading, investment banking, research and related brokerage services. With an extensive global footprint and more than 700 employees, BTIG, LLC and its affiliates operate out of 20 cities throughout the U.S., and in Europe, Asia and Australia. BTIG offers execution, expertise and insights for equities, equity derivatives, ETFs and fixed income, currency and commodities. The firm’s core capabilities include global execution, portfolio, electronic and outsource trading, investment banking, prime brokerage, capital introduction, corporate access, research and strategy, commission management and more. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. BTIG is an equal opportunity employer Minorities/Females/People with Disabilities/Protected Veterans/Sexual Orientation/Gender Identity. Compensation: • BTIG offers a competitive compensation and benefits package. Salary range is based on a variety of factors including, but not limited to, location, years of applicable experience, skills, qualifications, licensure and certifications, and other business and organization needs., • The current estimated base salary range for this role is $85,000.00 - $115,000.00 per year. Please note that certain positions are eligible for additional forms of compensation such as discretionary bonus or overtime. Disclaimer: https://www.btig.com/disclaimer.aspx.

ABOUT US At STAFFED INC., we're not just a staffing agency; we're architects of meaningful, lasting connections. Headquartered in the pulsating heart of New York City, our work stretches across the nation, pairing the world's leading brands with incredibly diverse talent. We specialize in temp staffing and temp-to-perm/perm recruiting within the experiential marketing, events, hotels, hospitality, catering, venues, fashion, retail, and luxury sectors. This is where opportunity meets community, and it's all orchestrated with polished professionalism. ROLE SUMMARY As the Senior Sales & Account Manager at STAFFED INC., you’ll play a key role in driving growth and delivering best-in-class staffing solutions across the hospitality and events industries. This position is designed for a strategic, people-first professional who thrives in a fast-paced environment and has a proven track record in sales, client service, and project execution. You will co-lead the full sales lifecycle—from prospecting and pitching to closing and nurturing long-term client partnerships—while managing staffing logistics for high-profile events and activations. You’ll serve as a trusted advisor to clients, a collaborator across internal teams, and a champion of our brand promise: to build meaningful, lasting connections between top-tier talent and world-class experiences. This role is ideal for a high-performing relationship builder who understands that success is measured not only by revenue, but by service, trust, and the quality of every placement. JOB RESPONSIBILITIES Sales & New Business Management • Oversee the entire sales process, from prospecting clients to closing deals and growing revenue., • Develop and implement strategies for identifying, qualifying, and converting leads through outbound outreach, referrals, partnerships, and marketing support., • Champion accurate and consistent CRM usage to ensure visibility into outreach, conversion rates, and customer journey progress., • Foster long-term relationships with clients and partners, focusing on client retention and satisfaction., • Partner with the Sales Department to identify and strategize on new business opportunities., • Lead the creation of compelling client proposals and pitch materials in collaboration with marketing and leadership., • Establish, monitor, and report on quarterly and annual sales goals; proactively adjust strategies to ensure targets are met or exceeded., • Attend networking and industry events to build relationships, promote the company’s services, and identify new business opportunities., • Develop upsell/cross-sell temp to perm and permanent placement strategies within existing accounts, collaborating with recruitment and operations to meet expanded needs. Account and Event Management • Act as the main contact for incoming client RFPs to understand their needs, budget, and scope., • Create and present estimates for client approval, communicating any pricing changes throughout the project lifecycle., • Oversee the entire project lifecycle, from initial client request to event logistics to post-event follow-up., • Negotiate and manage client contracts, ensuring alignment with business objectives and profitability., • Serve as the escalation point, swiftly addressing any last-minute changes, cancellations, or staffing-related challenges., • Manage event staffing logistics from planning to execution: pre-event, onsite, and post-event in collaboration with the company’s Talent Managers., • Ensure all client events are adequately staffed and lead post-event reviews with clients and internal teams to gather feedback, capture lessons learned, and propose service improvements., • Review and ensure accuracy in managing estimates, invoices, accounts receivables, and expense reports., • Create seamless transition plans between Sales and Account Management/Recruitment teams to ensure accurate project fulfillment and client satisfaction., • Own and track account profitability, identifying opportunities to increase margins through operational efficiency or value-added services. Team Development & Management • Provide mentorship and guidance to junior team members across sales, accounts, and recruitment, fostering growth and professional development., • Collaborate cross-functionally with Account Operations, Sales, Talent, and Recruitment teams to ensure seamless execution and high-level client service., • Promote a collaborative team environment focused on accountability, communication, and continuous improvement., • Lead training efforts by helping to shape onboarding, best practices, and documentation for internal sales and account team processes., • Lead by example, embodying STAFFED INC.’s values of professionalism, partnership, and purpose-driven service., • Support the Director of Account Operations in cultivating a high-performing, engaged team culture. QUALIFICATIONS • 5+ years of professional experience in sales, account management, or client services within agency, staffing, hospitality, experiential marketing, fashion, retail, or events., • Availability, flexibility, and willingness to attend client meetings, onsite activations, and industry/networking events across the US as needed., • Ability to seamlessly manage multiple high-volume projects and client accounts, including budgets and revenue goals upwards of $1M+., • Proven Leadership Experience: Demonstrated ability to mentor and guide junior team members while fostering collaboration across sales, operations, recruitment, and talent functions., • Strategic Sales & Business Development: Expertise in developing and implementing proactive outreach, upsell, and cross-sell strategies to secure new business and expand existing accounts., • Financial Acumen: Strong understanding of estimates, invoicing, account profitability, and cost management related to staffing and events., • Client Relationship Management: Track record of building long-term partnerships and serving as a main point of contact to high level stakeholders., • Negotiation & Contract Management: Skilled in negotiating contracts, closing deals, and ensuring profitability while maintaining client satisfaction., • Tech-Savvy: Proficiency in CRM systems (HubSpot preferred), Microsoft Office/Google Workspace, and ability to adopt new sales and staffing platforms with ease., • Communication & Presentation Skills: Excellent written and verbal communication, with the ability to create compelling proposals, deliver impactful client presentations, and manage escalations with professionalism., • Entrepreneurial Mindset: Self-starter with strong problem-solving skills, adaptability in fast-paced environments, and a people-first approach to driving results. BENEFITS • STAFFED INC. Sales Commission Structure, • Comprehensive Healthcare Benefits (Medical, Dental, & Vision, Health Care FSA, • Commuter benefits, • Paid Time Off (PTO), • Hybrid (Remote + In-Office) Work Schedule DISCLAIMER The duties and responsibilities described in this job description are not a comprehensive list. Additional tasks not listed above may be assigned, and the scope of the job may change as necessitated by business demands. While STAFFED INC. appreciates all applicants, only those qualified will be contacted. We thank you for your interest and look forward to connecting with you!

AssistRx is a specialty pharmacy hub services company that manages therapy initiation and patient access programs for pharmaceutical manufacturers. The company's flagship platform, iAssist, integrates at the point of prescribing and connects patients, providers, payors, and manufacturers across complex specialty therapy programs. Welsh, Carson, Anderson & Stowe acquired AssistRx in February 2024, and the company has grown significantly, supporting a broad portfolio of programs across therapeutic areas including oncology, immunology, rare disease, and obesity. POSITION SUMMARY The Data Scientist, ITA will be a primary analytical contributor within a small, high-performance team. Working directly alongside the Director / VP and two peer Data Scientists, this individual will own the design and execution of analytical models, generate program insights across key KPI families, and help build the client-facing outputs — pilot QBR materials, trend narratives, analytical summaries, prototype of insight-focused dashboarding — that define the ITA value proposition. The role requires a combination of technical depth in SQL and Python, working familiarity with statistical methods applicable to program performance analysis, and an orientation toward clear, audience-appropriate communication. Experience in pharma, pharma consulting, at a health insurer, or at a PBM is required: this work depends on understanding how specialty programs function, how manufacturers define success, and how data from hub operations connects to the broader access and reimbursement landscape. KEY RESPONSIBILITIES Analytical Execution • Design and execute ad hoc and recurring analyses for ITA client engagements, covering six defined families of KPIs, • Build and maintain analytical models within the six KPI families — from patient outcomes through data quality — ensuring consistent definitions, reproducible methodology, and appropriate statistical rigor, • Develop cohort analyses, funnel decompositions, survival curves, regression models, and distribution-based performance metrics that surface actionable insights within program data, • Identify trends, anomalies, and comparative performance differentials across programs, payors, geographies, and time periods; frame findings as hypotheses with supporting evidence Client-Facing Output Development • Contribute to quarterly business review (QBR) preparation, including data pulls, visualization development, and narrative drafting under the direction of the Director / VP, • Produce clean, client-ready analytical exhibits — charts, tables, and written summaries — formatted for manufacturer audiences including market access leadership and patient services teams, • Participate in select client meetings as a technical resource; communicate methodology and findings clearly to non-technical stakeholders Productization & Documentation • Define analytical specifications and prototype outputs for validated insights; partner with the dedicated BI and report development team to translate ITA analytical work into productized ThoughtSpot and Power BI dashboards — ITA owns the logic, acceptance criteria, and narrative framing; the report development team handles production build, • Maintain clear documentation of analytical methodologies, data transformations, and code to support reproducibility and team knowledge management, • Surface upstream data quality issues that affect insight reliability; partner with data governance teams on remediation Continuous Improvement • Contribute to the evolution of the ITA analytical framework as new client engagements reveal novel questions and additional KPI families emerge, • Stay current on emerging methods in healthcare analytics, specialty pharmacy data, and applied machine learning relevant to program performance and patient journey analysis REQUIRED QUALIFICATIONS • Approximately 5 years of experience in healthcare analytics, with direct experience in one or more of the following: pharmaceutical manufacturer (commercial, market access, or patient services analytics), pharma consulting, health insurer, or pharmacy benefit manager (PBM), • Strong proficiency in SQL; experience querying and manipulating data in cloud data warehouse environments (Snowflake preferred), • Python or R required; Python preferred (pandas, numpy, scipy, and scikit-learn), • Working knowledge of statistical methods applicable to program performance analysis: cohort analysis, survival analysis, funnel decomposition, regression modeling, distribution-based metrics, and experimental design and A/B testing frameworks, • Experience producing structured, audience-ready analytical outputs — not just raw analyses; strong attention to how findings are communicated, not just computed, • Clear, organized written and verbal communication skills; ability to explain quantitative findings in plain language, • Bachelor's degree in a quantitative field (statistics, mathematics, data science, computer science, economics, or related); advanced degree a plus PREFERRED QUALIFICATIONS • Familiarity with pharmaceutical hub program workflows, including case management, prior authorization, benefits verification, payor adjudication, and patient financial assistance programs, • Experience working with specialty pharmacy data structures and source systems (CRM, pharmacy dispensing platforms, benefits verification systems), • Background in patient access or market access analytics at a pharmaceutical manufacturer, including program KPI development and payor-level performance analysis, • Analytical experience at a health insurer or PBM, particularly in formulary analytics, specialty drug utilization, or patient access reporting, • Experience with ThoughtSpot or Power BI preferred, • Exposure to or curiosity about generative AI and its applications in analytics workflows (natural language querying, entity resolution, or automated insight generation), • Experience contributing to a client-facing analytics product or repeatable analytical framework, • Familiarity with dbt or similar data transformation frameworks

Key Account Manager (Residential Distribution) • This role can be located anywhere close to an airport Company Description About Sika With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries. Sika is a specialty chemical company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industry. Sika has subsidiaries in 103 countries around the world, produces in over 400 factories, and develops innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation industries toward greater environmental compatibility. Approximately 33,000 employees generated CHF11.20 billion in sales in 2025. Job Description The KAM will be responsible for nurturing and expanding relationships with a portfolio of high-value clients. This role requires a deep understanding of customer needs, strategic account planning, and the ability to coordinate internal resources to deliver tailored solutions that drive long-term client satisfaction and business growth. Account Management & Growth • Serve as the primary contact for key accounts., • Build and maintain strong executive and buyer-level relationships to drive category growth., • Develop and execute joint business plans with key accounts, including sales targets, promotional strategies, and product launches., • Monitor account performance, sales trends, and market share to identify new growth opportunities., • Organize and manage all aspects of trade shows, including promotional initiatives and a plan to drive traffic to our booth, • Attend all tradeshows Sales Execution • Partner with the field sales manager to ensure strong pull-through at the dealer/retail level., • Drive new products to be stocked in warehouses, • Lead negotiations on pricing, terms, and programs within company guidelines., • Manage and approve customer deduction resolution, rebates, and promotional funding. Strategic Planning • Collaborate with marketing to develop promotional calendars, POP programs, and marketing assets tailored to each account., • Provide input to supply chain and demand planning teams to ensure accurate forecasts and reliable service levels., • Conduct market and competitive analysis to anticipate industry trends and adjust account strategies accordingly. Cross-Functional Leadership • Work closely with sales management, marketing, and operations to align strategies across independent hardware and paint channels., • Coordinate with customer service and logistics teams to ensure high levels of order fulfillment and customer satisfaction., • Lead internal account reviews and provide clear reporting on account status, risks, and opportunities. Performance & Reporting • Achieve sales volume, revenue, and margin targets for assigned accounts., • Prepare regular business reviews, scorecards, and presentations for both internal leadership and key customers., • Track ROI on programs, promotions, and investments, providing data-driven recommendations for continuous improvement. Qualifications • Bachelor’s degree in Business, Marketing, or a related field (MBA is a plus)., • Proven work experience as a Key Account Manager, Sales Manager, or relevant role., • Strong understanding of sales principles and customer relationship management., • Excellent communication, negotiation, and interpersonal skills., • Ability to analyze data and trends to make informed strategic decisions., • Self-motivated with a results-driven approach., • Proficiency in CRM software (e.g., Salesforce, HubSpot) and MS Office Suite. Additional Information • 401k with Generous Company Match, • Bonuses, • Medical, Dental, and Vision Benefits, • Paid Parental Leave, • Life Insurance, • Disability Insurance, • Paid time off, paid holidays, • Floating holidays + Paid Volunteer Time, • Wellness/Fitness Reimbursements, • Education Assistance, • Professional Development Opportunities, • Employee Referral Program & More! Sika fosters a culture of entrepreneurship, empowering each individual to make decisions, learn from experiences, and shape their own career path. The safety and well-being of employees are top priorities at Sika, with a strong commitment to open communication and maintaining a safe workplace. In addition, Sika actively contributes to the community and promotes sustainability by giving back, minimizing environmental impact, and embracing social responsibility. Sika Corporation is committed to a work environment that supports, inspires, and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants without discrimination on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, disability, national or ethnic origin, or other protected characteristics. We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.

PURPOSE: The Mishkon Division provides supports and services in a healthy and safe environment for adults living with intellectual and developmental disabilities (I/DD) in residential programs and in the community. Our core values are to provide a healthy and safe environment that promotes person centered planning, community integration, and close collaboration with families and the community. This is all accomplished through an Orthodox Jewish lens, and with an understanding that staff, at all levels of the division, is the determining factor in achieving positive outcomes for our clients. POSITION OVERVIEW: The Senior Business Manager oversees and leads a dynamic team, including a Business Manager and a Fiscal Team. The Senior Business Manager will be responsible for driving the financial success of the programs, ensuring alignment of resources with business goals, and fostering a collaborative and results-driven environment. The role requires strong leadership, financial expertise, and strategic thinking to optimize financial controls and maintain effective cross-functional relationships. KEY ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO: Fiscal Management and Oversight: • Oversee and supervise the daily activities of the finance staff, such as the Business Manager, Bookkeepers and Finance Administrative Assistants. Monitor budget performance and prepare monthly, quarterly, annual and ad hoc reports on financial status of each program to Senior Leadership., • In collaboration with program leadership manage program expenses and ensure programs stay within budgetary guidelines., • Develop standard finance workflows to streamline and improve financial processes, such as personal needs allowance (PNA), purchase cards and petty cash requests and distribution., • Centralize procurement and invoicing under the Mishkon Finance Department to increase visibility in programs’ spending, improve cost control and prevent overspending., • Create standard program billing workflows in the ICF, IRAs and Comm Habilitation programs to ensure optimum billing is maintained on a weekly basis. Leadership and Team Management: • Direct supervision of assigned staff, including the Business Manager; Bookkeepers; Fiscal Administrative Assistants., • Provide coaching, training and feedback to the Business Manager, Bookkeepers and Fiscal Administrative Assistants through weekly formal supervisions, regular team meetings, to enhance their skills and performance., • Foster a positive and productive team culture, ensuring continuous development, effective collaboration, and alignment with divisional and organizational goals through regular feedback, performance evaluations., • Train new and existing staff on financial policies and procedures to ensure sustainability and accountability., • Participate in and lead performance improvement projects. Risk Management and Compliance: • Develop internal controls and ensure proper maintenance of financial records are in compliance with compliance with federal, state, city and agency standards and policies., • Conduct internal audits and ensure proper financial controls are in place., • Identify potential risks and develop risk mitigation strategies., • Other duties as assigned. CORE COMPETENCIES: • Strong experience in financial management within a nonprofit environment., • Proven track record of managing budgets, financial reporting and compliance., • Experience leading teams, managing projects and working cross-functionally., • Strong management skills, with the ability to utilize data, implement standard work and systems, and continuously improve performance., • Excellent communication and interpersonal skills to effectively interact Senior Leadership, colleagues and external stakeholders., • Solution-focused and exhibits enthusiasm and creativity when presented with challenges. EDUCATIONAL / TRAINING REQUIRED: • Bachelor’s degree in Accounting, Finance, Business Administration or related field. A Master’s degree is preferred. EXPERIENCE REQUIRED: • At least 5 years working in business management in the non-profit sector., • At least 3 years of supervisory experience COMPUTER SKILLS REQUIRED (List the computer skills needed): • Must be able to navigate Office 365 in addition to an Electronic Health Record and other computer programs as required., • Proficient with financial software and systems such as Intacct or similar. VISUAL AND MANUAL DEXIERITY: • The candidate must be able to work on a computer or laptop for 7 hours. WORK ENVIRONMENT / PHYSICAL EFFORT: • The position requires the ability to travel throughout NYC, with the majority of travel being in Brooklyn., • Regularly required to sit for part of the day

Assistant Director of Food Access & Agriculture (FAA) - Greenmarket Operations Organization Information GrowNYC is a 55-year-old environmental nonprofit organization helping more than 3 million New Yorkers by providing essential services and taking action to make NYC a livable city, one where every person can enjoy a healthier, more sustainable life. GrowNYC Programs include: • Our network of Greenmarkets, Farmstands, and the work of GrowNYC Wholesale ensure that all New Yorkers have access to the freshest, healthiest local food., • We build and support community and school gardens through volunteer days, technical assistance, training, grants and more., • We provide 70,000 children each year with programs that provide meaningful interactions with the natural environment. ASSISTANT DIRECTOR OF FAA - GREENMARKET OPERATIONS (Full-time) Position Summary The Assistant Director of Greenmarket Operations oversees day-to-day operations for GrowNYC’s 45 farmers' markets throughout the five boroughs of New York City. This role is responsible for advancing operational excellence and program strategy to ensure the long-term success and sustainability of all markets. The Assistant Director oversees operational management, staffing systems, and budget and fiscal management. Reporting to the Director of Food Access & Agriculture, this position will spend time at GrowNYC’s Greenmarket sites and at the GrowNYC office. Requirements Assistant Director of FAA Responsibilities (Include but are not limited to): Operations, Program Management, and Administration • Oversee market assignments and reservations for 200+ Greenmarket Producers across 45 Greenmarket sites, using GrowNYC’s custom-built FileMaker database., • Work with the Greenmarket Inspections and Compliance team to develop and guide internal processes for the intake, processing, and approval of Greenmarket Producer applications., • Work with the Greenmarket Inspections & Compliance team, the FAA Director, and the Farmer & Community Advisory Committee (FCAC) to create, improve, and interpret market rules and regulations, as well as consistent enforcement protocols., • With assistance from the Greenmarket Administrative Senior Advisor, develop and manage FAA’s FileMaker Database system., • Advise and supervise appropriate staff coordinating with City agencies, neighborhood partners, and community organizations on all operational aspects of GrowNYC’s food retail locations, including permits, contracts, construction, parking issues, and ongoing logistics., • Ensure GrowNYC’s adherence to the operations-related terms and conditions of its License Agreement with the NYC Department of Parks., • Organize and facilitate weekly operations meetings to coordinate communications and logistics amongst market staff., • Perform administrative duties and attend in-office and virtual staff meetings., • Attend Community Board and local neighborhood meetings as needed. Staffing Management and Supervision • Supervise the Greenmarket Operations & Logistics Manager, five (5) Greenmarket Regional Managers and the Union Square General Manager, including onboarding, training, coaching, and conducting weekly one-on-one meetings., • Work with the Greenmarket Staffing and Administrative Manager on the Greenmarket staffing plan, scheduling processes, and overall Greenmarket staffing strategy., • Work conjunctively with Greenmarket Regional Managers, the Union Square General Manager, Greenmarket Staffing & Administrative Manager, and HR to issue Corrective Action Notices (C.A.Ns) and Performance Improvement Plans (PIPs), as needed. Program Strategy and Market Development • Develop and execute an operations and program strategy aligned with organizational goals., • In collaboration with the FAA Director, drive the strategic direction of Greenmarket operations, including identifying and approving new Greenmarket locations that respond to community and farmer/producer demand and address food access needs., • Work with the Farm Business and Marketing Specialist on the outreach and recruitment of new farmers and producers, ensuring a streamlined, supportive experience for farmers and producers, • Oversee the development of site selection and sustainability guidelines based on anticipated and established site performance and metrics to optimize responsiveness to neighborhood food access needs, site success, and farmer and producer long-term financial sustainability., • Work with the FAA Director to build and oversee Key Performance Indicators (KPIs) for Greenmarket Operations to measure program performance and success. Budget and Fiscal Management • Work with the FAA Director to develop and manage Greenmarket's annual operations program budget., • Work with the FAA Director to provide fiscally sound management of the Greenmarket operations and farmer assistance budgets through responsible oversight and data-driven financial decision-making., • Work with the FAA Director to develop and maintain a Greenmarket site-by-site fiscal analysis to evaluate individual market success. Required Qualifications • Six (6) to eight (8) years of work experience in project management and program development, preferably in an agriculture-related field., • Minimum of five (5) years of experience managing staff (preferably supervisory experience similar in scope to current Greenmarket field-based staffing) with a people-centered leadership style and demonstrated ability to manage managers., • Excellent written and public speaking communication skills, with a desire and proven ability to communicate with people from diverse backgrounds and knowledge levels., • Demonstrated experience with creating, managing, and monitoring budgets., • Ability to manage multiple concurrent projects in a fast-paced team environment., • Strong interpersonal skills and high emotional intelligence, including a willingness to work with people from diverse backgrounds., • Highly organized with excellent time management skills and a proactive, results-driven orientation., • Dispute mediation and conflict management skills., • Ability to think strategically and creatively., • Agile with the ability to focus on meeting emergent needs and be adaptable to continuous change., • Strong commitment to a racially and socially just food system., • Proficient in Microsoft Office Suite and Google Workspace., • Willingness to travel and work in all neighborhoods throughout the five boroughs of NYC., • A valid driver’s license and willingness to occasionally drive a cargo van. Ideal Qualifications • Knowledge of sustainable local agriculture/farming, food systems, food access, and/or food justice., • Spanish language proficiency (preferred, not required) Additional Eligibility Requirements • Ability to lift up to 65 lbs and work outdoors (aiding techniques/tools will be provided for safe lifting upon request), walking, and standing for periods of up to 12 hours, sometimes in extreme temperatures. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions., • Work outdoors and walk and stand for up to 12 hours at a time, sometimes in extreme temperatures., • Ability to work in a potentially noisy environment. Schedule Tuesday through Saturday, with some Sundays required. Work at least one weekend day every week and some holidays. Compensation This full-time, exempt, and salaried role pays $100,000 - $115,000 annually, and includes benefits (medical, dental, vision, life insurance, long-term disability, incentive savings plan, paid time off, Public Service Loan Forgiveness, FSA programs, and potential for parental leave for full-time regular employees who have been employed with GrowNYC for 175 days). This position is not union-eligible/not a part of the bargaining unit. Location This is a hybrid role with a minimum of three (3) days per week in our Manhattan office, with a mandatory presence on Wednesdays. In-person field-based work at Greenmarket locations is required. Applications Qualified candidates for the Assistant Director of Food Access & Agriculture (FAA) - Greenmarket Operations position should submit a cover letter, resume, and three references. Contact GrowNYC P.O. Box 2327 New York, NY 10272 212-788-7900 For additional information, please see our website: grownyc.org • GrowNYC is an Affirmative Action Equal Opportunity Employer and hires without regard to race, gender, religion, age, sexual orientation or physical disability.

Job Title: Nurse Manager – Endoscopy (Patient Experience) Location: New York, NY 10025 Schedule: 8x5|Monday–Friday | Day Shift Duration: 10-Week Contract With High Chances of Extension Pay Range Local: $100/hr - $110/hr on W2, approx Pay Range Travel: $4500/wk - $5000/Wk approx Key Responsibilities: • Lead and oversee nursing operations in the Endoscopy unit (pre, intra, post procedures)., • Drive patient experience initiatives using relationship-centered care and purposeful hourly rounding (PHR)., • Conduct daily leadership rounding and ensure staff compliance with patient care standards., • Address and resolve patient concerns, ensuring timely service recovery and escalation when needed., • Collaborate with physicians, nursing leadership, and interdisciplinary teams to improve outcomes and patient satisfaction., • Lead daily huddles, identify high-risk patients, and support efficient patient flow., • Monitor and improve quality and safety metrics; lead quality improvement initiatives., • Ensure compliance with regulatory standards, policies, and best practices., • Coach, mentor, and evaluate nursing staff performance and competencies., • Promote a culture of safety, accountability, and continuous improvement. Requirements: • Active Registered Nurse (RN) license – New York State required., • Bachelor’s degree in Nursing (BSN) required; Master’s preferred., • 3–5 years of clinical nursing experience required., • Prior leadership experience (Charge Nurse, Supervisor, or Manager) required., • MUST have Endoscopy experience (Pre, Intra, Post)., • Strong background in patient experience, quality improvement, and safety initiatives., • Excellent leadership, communication, and problem-solving skills. If this sounds like something you’d be interested in, please get back to me at your earliest convenience. I’d love to ensure your application is one of the first to be reviewed. Pride Global and its affiliates offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors. Equal Employment Opportunity Pride Global and its affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Fair Chance Employment Pride Global and its affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances. Accommodations We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us. Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

Responsive recruiter Drive Innovation on a Proven Platform That Powers Business Success You'll collaborate with business stakeholders to develop comprehensive software solutions, from database design through user interface implementation. This role is perfect for an experienced AS400 developer who enjoys full-stack development and wants to make a meaningful impact on business operations. What You'll Do Design Comprehensive Solutions: Create new programs and enhance existing systems within the company ERP platform Develop Full-Stack Applications: Build complete solutions including screens, programs, and database components Partner with Business Teams: Collaborate with cross-functional teams to develop solutions that boost productivity and efficiency Create Clear Documentation: Write comprehensive user and system documentation for all developed solutions Lead Implementation Success: Coordinate all aspects of program implementation and provide training support for new systems Drive Continuous Improvement: Identify opportunities to enhance existing systems and processes Support Business Growth: Contribute to platform expansion initiatives that benefit team members across the organization What You Bring RPG Programming Expertise: 5+ years of hands-on experience programming in RPG/RPGLE/RPGLE Free/SQLRPGLE Database Skills: Functional SQL knowledge with ability to design and optimize database structures Analytical Excellence: Strong analytical skills with ability to translate business requirements into technical solutions Problem-Solving Mindset: Capability to quickly understand complex business processes and develop effective solutions Collaboration Skills: Proven ability to work effectively with cross-functional teams to achieve company goals Relationship Building: Natural ability to quickly build strong relationships with internal customers and stakeholders Communication Excellence: Strong verbal and written communication skills for documentation and training purposes Preferred Experience EDI Knowledge: Experience with Electronic Data Interchange systems is advantageous ERP Systems: Background working with enterprise resource planning systems Business Process Understanding: Knowledge of how technology solutions impact business operations What Our Client Offers Growing Team Environment: Join an expanding Technology team with opportunities for professional development Nationwide Impact: Your work will positively influence team members across the entire U.S. operation Established Platform: Work with mature, stable IBM technology that's critical to business operations Collaborative Culture: Partner with business teams who value technology solutions and innovation Professional Growth: Opportunity to expand your skills while working on diverse projects Job Security: Work with proven technology that remains essential to business operations Position Details Team Growth: This is one of two positions being added to support expanding technology needs Reporting Structure: Work under the direction of the IT Manager with clear guidance and support Impact Focus: Contributions directly enhance productivity for all team members throughout the organization Applicants must have authorization to work in the United States without the need for visa sponsorship or support. Furthermore, we do not entertain C2C arrangements or engage with third-party intermediaries for this position. Flexible work from home options available. At NuTechs, we are always looking for talented IT Professionals to meet the needs of our employer partners. Whether you are looking for a short term project or a long term opportunity, we are here to help. If you specialize in the areas below, please submit your resume: Application DevelopmentSoftware & Application IntegrationDatabase Development & AdministrationNetwork & Infrastructure Design | Systems AdministrationHelp Desk ServicesERP ImplementationWeb Development NuTechs is a diversified technical recruiting firm and our passion is helping our client building exceptional teams, and assisting candidates with educated career moves. We take time to understand what is important to our clients and candidates as they build their teams and careers. After all, a happy candidate leads to a happy client.

The Project Manager I is an entry-level role on TEECOM’s internal Project Management path, reporting to Team Leads. You keep the team’s delivery machinery running — tracking, documentation, coordination, and reporting — so that Team Leads can focus on client relationships and strategic leadership. This role is a common entry point from the Designer path. Designers build engineering, production, and project management capability before participating in a TEECOM Grow career development discussion to determine long-term path alignment. Project Manager I is one of those next-step options. You provide operational support that strengthens visibility into scope, schedule, staffing, documentation, quality, and execution tracking across the team’s portfolio. Rather than independently leading complex engagements or managing client relationships, you reinforce the delivery systems that enable consistent execution and clear reporting. You partner closely with Team Leads, Group Leads, Project Supervisors, and Subtask PMs to maintain clarity, reinforce established workflows, and improve coordination and quality across the team’s portfolio. Your impact is measured by the stability and transparency you bring to team operations — and the confidence Team Leads have in the accuracy, organization, and reliability of project data and reporting. Project Managers at this level are internally focused, supporting team-level operations, delivery execution, and reporting in close partnership with Team Leads. This is an operational PM role, with advancement continuing toward Project Manager II and Project Manager III within the internal project management path. As a Project Manager I, your impact is reflected in how consistently you support team operations, strengthen delivery visibility, improve quality, and improve documentation quality. • Delivery Execution & Coordination, • You support clear coordination across scope, schedule, milestones, and action items., • You help Team Leads, Group Leads, Project Supervisors, and Subtask PMs maintain visibility into project status, risks, and coordination needs., • You reinforce consistent project organization that supports predictable delivery., • You help make workload and capacity constraints visible for Team Lead review., • Operational Discipline & Tracking, • You maintain accurate project tracking data and current reporting., • You reinforce consistent project setup, closeout, and documentation practices., • You improve team visibility through disciplined tracking and follow-through., • Improve the TEECOM System, • You follow established workflows and documentation standards consistently., • You keep client documentation organized and aligned with project status., • You capture and make visible lessons learned and process updates., • You contribute Pull Requests that improve documentation clarity, workflow consistency, or project visibility. (TEECOM uses GitHub as its internal knowledge and documentation platform; Pull Requests are how documentation improvements are proposed, reviewed, and published.), • You identify and elevate documentation inconsistencies for improvement., • You reduce rework and support team coordination through clear documentation., • You strengthen your project management knowledge and contribute to PMO discipline initiatives by sharing lessons learned, staying current on PM documentation, and supporting process development efforts., • AEC Technology Domain Awareness, • You develop foundational familiarity with the technology systems TEECOM designs and implements, including telecommunications infrastructure, structured cabling, audiovisual, security, acoustics, and wired and wireless networks., • You apply this awareness to improve the accuracy and relevance of your project tracking, documentation, and coordination support., • You maintain organized, decision-ready tracking and documentation that keeps project data reliable., • You provide Team Leads with clear visibility into project status, upcoming milestones, and emerging risks., • You support Team Leads in identifying projects that may be trending off track on scope or schedule., • You document action items and decisions consistently and follow through to ensure alignment., • You keep reporting data (scope, schedule, stale dates) reliable and up to date., • You improve project readiness through organized documentation and disciplined tracking., • You surface risks and blockers early, reducing rework and surprises., • You ensure project setup and closeout processes are followed consistently., • You participate in project health audits and help track quality findings for Team Lead review., • You maintain Accounts Receivable (AR) over 90 days at less than 10% of total AR for assigned projects., • You keep project stale dates below 3% in VantagePoint., • You model TEECOM’s Core Values — Care, Trust, and Value — through reliability, communication, and accountability., • Support Team Leads by aligning assigned work with Project Delivery priorities and team OKRs., • Participate in quarterly performance assessments and provide peer assessment input., • Participate in quarterly Business Reviews for assigned projects in support of Team Leads by contributing documentation updates and action-item follow-through., • Support Team Leads with annual team in-person event coordination., • Support Team Leads with engagement initiatives and participation follow-through that contribute to strong team engagement results., • Support continuous improvement efforts by identifying and documenting process inconsistencies., • Contribute to project documentation audits and structured closeout reviews., • Maintain accurate project tracking across scope, schedule, and deliverables., • Support Team Leads with milestone and risk updates that keep delivery health visible., • Assist in identifying scope, schedule, or fee variances and elevate them for review., • Support billing readiness by organizing documentation and validating milestone completion., • Help maintain accurate and current client-facing documentation aligned with approved scope and project status., • Assist Group Leads, Project Supervisors, and Subtask PMs with documenting client-specific processes within GitHub., • Flag workload imbalances, overallocation, or resource conflicts to Team Leads for review., • Assist Team Leads with gathering, vetting, and setting up Team Showcase presentations., • Update Asana tasks, milestones, and action items to reflect current status., • Capture and distribute meeting notes with clear ownership and deadlines., • Document client decisions, action items, and scope changes to maintain a reliable project record., • Monitor reporting accuracy and escalate stale data, blockers, or inconsistencies., • Communicate schedule shifts or emerging risks early., • Maintain organized and up-to-date project documentation within GitHub and shared systems., • Maintain accurate and timely time and expense entries to support project tracking, billing readiness, and delivery visibility., • Participate in client meetings, when appropriate, to capture notes and action items., • Attend site walks and construction coordination meetings, when appropriate, to support documentation accuracy and issue tracking., • Assist Group Leads, Project Supervisors, and Subtask PMs with Professional Services Agreement (PSA) and Additional Services Agreement (ASA) documentation, tracking, and organization., • Support proposal coordination and pursuit documentation efforts., • Participate in recruiting activities, including interviewing for the team and providing candidate feedback., • Support cross-team coordination when projects involve multiple disciplines or groups., • Support Client Relations efforts by maintaining accurate project and client contact information in TEECOM’s CRM., • Assist Team Leads with documenting client feedback and tracking follow-up actions., • Participate in project health audits and help capture quality findings., • Assist with research and data gathering for reporting and project health reviews., • Support workload capacity reviews and help Team Leads assess team staffing constraints., • Supervisory: None., • Mentorship: May provide informal support to peers on project management tools and documentation standards as experience develops., • Training: Participates in project management training and reinforces established TEECOM standards, templates, and workflows., • Education: Bachelor’s degree in Business, Construction Management, Engineering, or equivalent experience., • Experience: 2+ years of experience in project coordination, document control, operations support, or within an AEC-related environment., • Preferred: Equivalent TEECOM project delivery experience., • Foundational understanding of project delivery concepts, including scope, schedule, and documentation workflows., • Strong organizational skills with the ability to manage multiple deadlines and priorities., • Clear written and verbal communication skills., • Proficiency in Asana, Microsoft 365, Google Workspace, Bluebeam, VantagePoint, MS Project, and Procore., • Familiarity with GitHub documentation workflows preferred., • PMP, CAPM, or CDT certification is a plus but not required., • PRINCE2 Foundation preferred. These physical demands represent what is required to perform the essential functions of this job. Reasonable accommodations will be provided as needed. • Prolonged desk work using a computer, keyboard, mouse, and telephone., • Regular reading, writing, and communication in virtual and in-person settings., • Occasional travel to client sites for meetings, surveys, or inspections., • Site walks may require standing or walking for extended periods, climbing stairs, and navigating construction or utility areas., • Field activities may involve bending, kneeling, or maneuvering in confined spaces., • May occasionally lift or move equipment weighing up to 25 pounds. These work environment characteristics represent the conditions encountered while performing essential job functions. Reasonable accommodations will be provided as needed. • Approximately 90% of work is performed in a remote or office environment using standard office equipment., • Approximately 10% occurs at client sites, including construction environments and existing facilities., • Construction sites may include exposure to elevated noise levels, dust, uneven or unfinished walking surfaces, variable lighting conditions, and active construction operations., • Utility rooms and similar spaces may have restricted access or may not fully comply with ADA accessibility standards. When access limitations exist, TEECOM will support coordinating reasonable accommodations with site-controlling contractor or alternative means to perform essential job functions., • All accidents, near misses, and unsafe conditions must be reported immediately to the site superintendent and internally to People Operations. $80,000 - $105,000 a yearThis compensation will vary depending on your role-related skills, experience, knowledge, and subject matter expertise. TEECOM is committed to making sure that we are the right fit for each applicant and that each applicant is the right fit for our team. As we get to know each other throughout the interview process, the compensation may vary within the stated range. TEECOM offers a comprehensive benefits package to support employees and their families, including medical, dental, and vision insurance for employees and their dependents, basic and voluntary life insurance, short-term and long-term disability coverage, a 401(k) plan with profit-sharing contributions, paid parental leave, lifestyle and legal benefits, pet benefits, and performance-based bonuses. Full-time exempt team members also enjoy flexible time off, and all employees receive nine scheduled paid holidays.Your level will be evaluated and determined during the interview process. NOTICE TO THIRD PARTY AGENCIES: Please note that TEECOM does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, TEECOM will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, TEECOM explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of TEECOM.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The Customer Success Manager (CSM) for Managed Business Services is the primary owner of the customer relationship post-implementation, responsible for ensuring customers realize measurable value from our managed services offerings. This role blends strategic partnership, operational execution, and proactive service management to drive retention, satisfaction, and long-term growth. Unlike traditional CS roles, this position requires a strong ability to orchestrate ongoing service delivery, manage expectations, and translate customer outcomes into clear success metrics. The CSM serves as the voice of the customer while ensuring commitments are met consistently and at scale. Customer Value & Relationship Management • Serve as the primary point of contact for assigned managed services customers, owning the overall relationship and success plan, • Develop and maintain customer success plans aligned to contracted services, business objectives, and desired outcomes, • Lead regular customer touchpoints (QBRs, monthly check-ins, service reviews) focused on value realization and performance, • Act as a trusted advisor, helping customers optimize usage and outcomes from managed services Service Delivery Oversight • Partner closely with managed services delivery, operations, and support teams to ensure consistent, high-quality execution of managed services, • Monitor service performance against SLAs, KPIs, and contractual commitments, • Proactively identify risks to delivery, adoption, or satisfaction and drive mitigation plans, • Coordinate escalations and ensure timely resolution of issues impacting customer experience Adoption, Retention & Growth • Drive adoption of managed services offerings and best practices to maximize customer outcomes, • Identify expansion and upsell opportunities in partnership with Sales and Account Management (CS qualified leads), • Support renewal processes by demonstrating realized value and service performance, • Advocate for customer needs internally to influence service enhancements and roadmap priorities Data, Reporting & Continuous Improvement • Track and report on customer health, service metrics, and success outcomes, • Leverage customer feedback, usage data, and performance trends to drive continuous improvement, • Contribute to the development of scalable processes, playbooks, and best practices for managed services CS, • Maintain accurate customer records and activity tracking in CRM (e.g., Salesforce, Gainsight), • 5+ years of experience in Customer Success or Account Management - preferably in a managed services or SaaS environment, • Strong understanding of SLAs, service metrics, and operational delivery models, • Proven ability to manage multiple customers and priorities in a fast-paced environment, • Excellent communication and stakeholder management skills, including executive-level engagement, • Experience driving customer retention and satisfaction through proactive engagement, • Experience with Gainsight platform and CRM tools (preferably Salesforce), • Demonstrated experience using generative AI tools (e.g., ChatGPT, Copilot, Claude, Gemini) to improve productivity, decision‑making, or problem solving in a professional or personal context., • Bachelor’s degree required What Success Looks Like in This Role • Customers consistently meet or exceed contracted service outcomes, • High renewal rates and strong customer advocacy, • Proactive risk identification and resolution, • Clear, repeatable success motions that scale across the managed services portfolio At Model N, your well-being and growth matter. That’s why we offer a robust total rewards package designed to help you thrive personally and professionally. Our benefits include: • Unlimited PTO for salaried employees – because flexibility fuels success, • Comprehensive medical, dental, and vision coverage, • Health Savings & Flexible Spending Accounts, • 401(k) with company match to invest in your future, • Volunteer Time Off (VTO) to give back to causes you care about, • Life and pet insurance for peace of mind, • Employee Assistance & Mental Health Programs, • Charitable giving opportunities, • Professional coaching and career development …and much more. At Model N we offer fair, equitable and competitive salary ranges for all positions. Compensation varies depending on factors that may include a candidate’s relevant experience, education and/or certifications, location, training, and other skills. The base salary for this position will be $78,700 - $150,000. If your salary expectations are outside of this range, feel free to apply and discuss your expectations with our recruiters. We are constantly opening up new positions and you might match another opening at a different level. #LI-MN1 About Model N Model N is the leader in revenue optimization and compliance for pharmaceutical, medtech, and high-tech innovators. For more than 25 years, we have helped customers maximize revenue, streamline operations, and maintain compliance through cloud-based software, value-added services, and data-driven insights. With a focus on innovation and customer success, Model N empowers life sciences and high-tech manufacturers to bring life-changing products to the world more efficiently and profitably. Model N is trusted by over 150 of the world’s leading companies across more than 120 countries. For more information, visit _. Equal Opportunity Statement Model N values diversity at our company and is proud to be an equal opportunity employer. Model N considers qualified applicants without regard to race, ethnicity, religion, creed, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. Please reference https://www.eeoc.gov/employers/eeo-law-poster for more information. For US applicants, Personal Data processed in connection with candidate evaluation and decision-making, onboarding, and continued employment at Model N will be done in accordance with the Model N HR Privacy Policy found at _ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

As the SRE & Reliability Sr Product Manager, you will own the strategy, execution, and continuous improvement of Filevine's site reliability and platform resilience. Ability to translate complex reliability and infrastructure data into clear narratives for leadership, product managers, and customer-

At runZero, we're a team of dreamers and creative thinkers who aren't afraid to shake up the status quo. Fixing what’s broken with legacy vulnerability management and overcoming persistent, decades-old problems requires a new approach. Our platform provides a single source of truth for exposure management across the total attack surface. Without requiring agents, authentication, or appliances, runZero delivers the most complete and accurate visibility into every asset and exposure across internal, external, IT, OT, IoT, mobile, and cloud environments — including uncovering unknown and unmanageable devices and broad classes of exposures that evade traditional tools. Founded by HD Moore (creator of Metasploit), runZero is trusted by more than 500 companies and 30,000 users worldwide to find and mitigate risks faster, meet compliance requirements, and improve overall security. See for yourself with a _! We are growing the runZero Engineering team and are looking for a Senior Software Engineer (Go) to join us in developing the runZero product. Our engineers work together to deliver an outstanding customer experience by coding, troubleshooting issues, listening, learning, and cheering each other on. You will be working as part of a team focused on building and supporting a state-of-the-art asset and network discovery platform. • Develop and maintain high-quality, performant web applications using Go, Vue.js, and other technologies, • Build features and solve problems that frequently span front-end and back-end concerns, • Collaborate closely with product management, design, frontend, and backend engineers to understand customer needs and translate them into product features, • Participate in code reviews, providing constructive feedback to team members, • Conduct thorough testing and debugging to ensure the performance and quality of both front-end and back-end code, • Contribute to the continuous improvement of our products, technology, and practices with a pride of ownership, • Stay up-to-date with the latest trends and best practices in front-end, back-end, and architectural development, • Have an opinion, play well with others, work hard, and enjoy being a core member of a growing startup!, • You are proficient at writing advanced Go and working with large Go codebases, • Experience with other parts of our stack (PostgreSQL, Linux, Vue.js) is strongly preferred, but deep experience with related technologies and a desire to learn can work for the right candidate, • Experience designing and implementing RESTful APIs, writing and tuning SQL queries, and working with relational databases, • Experience designing and optimizing data structures / schemas and indexes in relational databases, • Thorough understanding of the responsibilities of the platform, database, API, caching layer and other web services used in modern software systems, • Proficiency with standard development tools and paradigms (Git, GitHub, CI/CD, etc.), • Proactive approach to problem-solving with strong decision-making skills, • Positive attitude and entrepreneurial spirit, • Excellent communication and teamwork skills, • Knowledge of approaches for testing, debugging, profiling, and optimizing software applications, • Solid understanding of the HTTP protocol and the web browser security model, • Experience working within one of the major cloud provider environments (AWS preferred, GCP, Azure), • Familiarity with network design, security, and scanning can be helpful but is in no way required to be successful runZero values transparency in the hiring process. According to our market data, we’re expecting this role to come in at a salary of about $160k-$190k, plus stock options. We know that the talent market is always in flux, so please let us know if you believe we have advertised this role in the wrong salary band. For more information on what it's like to work at runZero, please visit our_ We value your time and see the interview process as a critical two-way street, allowing us to assess your skills, strengths, and cultural fit while simultaneously providing you with a clear understanding of our company, our ways of working, and the expectations specific to the role you’re seeking. To this end, our interview process incorporates a combination of: • Initial one-on-one interviews with a recruiter and manager, • Panel interviews with the team, • Candidate challenge - a role-specific challenge designed for you to showcase your strengths and allow us to assess your skills in a hands-on exercise, • A final interview, conducted either remotely or in-person if we haven't yet met face-to-face in previous rounds, • 🏡 Fully remote: runZero is a 100% remote company! While we aim to gather annually for kick-offs, our team thrives in the flexibility and freedom that remote work provides., • 🥕 Benefits: We prioritize the well-being of our team members, which is why runZero pays for 100% of the premium platinum-level medical, vision, dental, life, and short-term disability coverage for you and your dependents., • 🔐 401k: We match 4% of 401K contributions, • 🏝️ Time off: We offer unlimited PTO, 11 official company holidays, and a recharge week at the end of the year, • 🍼 Paid parental leave: We offer 12 weeks of paid parental leave, • 🎉 Culture of collaboration: Our team is diverse, representing various backgrounds and perspectives, which fosters an inclusive and vibrant environment. With flexible schedules and supportive coworkers who listen to one another, runZero promotes a culture of collaboration., • And more! For more information on what it's like to work at runZero, please visit our_ runZero positions are currently restricted to the United States and the United Kingdom. All other International applications will not be considered. runZero is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, marital status, ancestry, nationality or any other basis covered by applicable law. We encourage under-represented applicants to apply, even if you don’t think you fit 100% of the criteria (nobody ever does)!

Welcome to — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of , one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company. Location & Flexibility Our Zendesk Customer Success Manager will be an integral part of our CX Platforms Team at TELUS Digital. This role will have the option to be in a Work From Near (Hybrid) capacity based out of one of the following offices: Charlottesville, VA, Durham, NC, Columbus, OH, or Boston, MA, OR in a Work From Anywhere (Remote) capacity from within the U.S. TELUS Digital is seeking an exceptional Zendesk Customer Success Consultant (AI & Support Ops) to help clients accelerate value from their Zendesk and Zendesk for Contact Center solutions. This role requires deep Zendesk expertise, a customer-centric consulting approach, and the ability to deliver hands-on configuration and practical solutions in a fast-paced, agile environment. This is primarily a managed services and post-go-live optimization role, with the opportunity to lead AI expert advisory engagements as part of our services. As part of our customer success, managed services, and support operations consulting team, you will partner with client stakeholders and TELUS Digital delivery teams to optimize Zendesk solutions after go-live. You will lead post-go-live support and optimization by triaging issues, identifying root causes, implementing configuration enhancements, and advising on best practices to improve efficiency, agent experience, and resolution outcomes. You will also enable teams through documentation, training, and change adoption. A core focus of this role is AI adoption and optimization to increase automated and assisted resolution. You will accelerate customers’ time to value by driving adoption and operational excellence for Zendesk AI, from initial deployment through scale, leveraging capabilities such as Copilot, automation, bots, and QA features to increase productivity, improve resolution rates, and enhance self-service and reporting. This role also supports TELUS Digital’s AI advisory offerings, providing phased guidance and ongoing optimization for Zendesk AI Agents and/or Zendesk Copilot. This role is ideal for someone passionate about improving customer experiences and energized by continuous optimization of Zendesk and AI-enabled support operations. Managed Services Delivery & Customer Success Deliver billable managed services for Zendesk and Zendesk Contact Center, focused on platform health, adoption, and measurable outcomes Manage a portfolio backlog of optimization, maintenance, and enhancement requests, including intake, scoping, prioritization, and progress updates Respond to reactive requests while providing proactive recommendations to improve performance and adoption Coordinate escalations and high-impact issues, communicating clearly and driving resolution to maintain customer confidence Support Operations Advisory & Optimization Lead discovery and needs assessments to understand support goals, pain points, and constraints Advise clients on best practices across ticket lifecycle, SLAs, routing, escalation, and agent workflows Translate operational recommendations into practical platform changes and process improvements Zendesk Administration & Configuration Configure and optimize Zendesk capabilities across Support, Guide, Messaging, and voice or contact center workflows Build and maintain workflows using Zendesk configuration tools such as triggers, automations, views, macros, and forms Manage configuration changes with testing, validation, and clear documentation AI Adoption & Resolution Acceleration Drive adoption and optimization of Zendesk AI capabilities, including Copilot, AI Agents, automation, and QA features Improve assisted resolution through AI-supported summaries, suggested replies, and agent guidance Improve automated resolution through effective bot experiences, containment, and handoff to agents Monitor AI performance and quality, then tune workflows and knowledge sources to improve results over time AI Expert Advisory Engagements Deliver billable AI expert advisory engagements that help clients define use cases, success metrics, and an AI adoption roadmap Provide phased guidance across AI rollout, expansion, and ongoing optimization to improve automated and assisted resolution Produce clear recommendations and action plans, and track progress against agreed outcomes Reporting, Analytics & Support Insights Build and maintain dashboards and reporting to track volume, backlog, resolution performance, and key support KPIs Analyze ticket and CSAT data to identify trends, root causes, and improvement opportunities Provide clear recommendations and stakeholder updates based on data and observed outcomes Enablement, Documentation & Change Adoption Deliver training and workshops for admins, leaders, and agents to support adoption of new workflows and AI features Create and maintain practical documentation including runbooks, playbooks, and configuration notes Improve self-service and knowledge by assessing Help Center performance and recommending content updates Integrations & Technical Troubleshooting (Partner with Engineering) Troubleshoot issues across configuration, routing, APIs, and webhooks, and coordinate escalation to engineering when needed Support integration discovery and requirements, and assist with testing and validation Document incidents, root cause findings, and remediation steps to prevent repeat issues Bachelor’s degree in Business, Computer Science, Engineering, or equivalent practical experience 3+ years in customer success, managed services, CRM/contact center consulting, or support operations roles with hands-on Zendesk responsibility Zendesk Expertise: Proven experience configuring and optimizing the Zendesk Suite (workflows, routing, roles/permissions, Guide/knowledge, and reporting); experience with Zendesk Contact Center is an asset AI and Automation: Experience driving adoption and optimization of Zendesk AI capabilities such as Copilot, AI Agents, and QA features, with a focus on improving assisted and automated resolution Support Operations Knowledge: Strong understanding of support processes and metrics, including ticket lifecycle, SLAs, knowledge management, and omnichannel operations Technical Aptitude: Comfortable troubleshooting configuration and integration issues, reading API logs, and working with JSON (basic HTML/CSS/JavaScript and XML are a plus) Consulting and Delivery Skills: Ability to lead discovery, translate business problems into practical recommendations, scope and estimate work, and manage a prioritized backlog across customers Communication and Client Management: Strong stakeholder management and written communication skills; able to build trusted relationships with both technical teams and senior leaders Zendesk Certifications: Zendesk Certified Support Administrator and/or other relevant Zendesk certifications Managed Services Experience: Experience supporting a portfolio of customers, balancing competing priorities, and delivering outcomes within subscription-based or hours-based services AI Advisory Experience: Experience delivering structured AI advisory engagements, success plans, and optimization roadmaps tied to measurable outcomes Integrations (Partnered): Familiarity with REST APIs, webhooks, and middleware; able to support discovery and troubleshooting while partnering with engineering for complex builds Platform Breadth: Experience with other CRM/CCaaS platforms (e.g., Salesforce Service Cloud, Microsoft Dynamics, Genesys, Five9, Amazon Connect) Facilitation: Strong workshop and training facilitation skills for admins, agents, and leadership audiences At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us. For more information on how we use your information, see our .

About Us We are a leading gastrointestinal health company delivering minimally invasive diagnostics to transform access to esophageal care. Our _ combines a simple, swallowable device with cutting-edge laboratory biomarkers and analytics to detect esophageal cancer and its precursor, Barrett’s esophagus. Operating across the US and UK life-science hub, with hybrid, remote and onsite teams, we are expanding our pipeline to address new high-impact targets across gastroenterology and related fields. You’ll join a close-knit team of experts in our field who collaborate daily to translate breakthrough ideas into real-world solutions. At _, every voice matters. Whether you’re in R&D, Commercialisation, Medical Affairs or Operations, you’ll have the chance to lead projects, influence strategy, and broaden your skill set across the company. We champion diverse backgrounds and perspectives, fostering an inclusive culture where everyone can thrive and innovate. If you’re inspired by purpose, motivated by challenge, and eager to make a meaningful impact on patient lives, we’d love to hear from you. We usually recruit on a rolling basis with the following four stages: • Initial Conversation – An online meeting with Maddie, a member of our People team, to learn about your skills & experiences and for you to explore what it is like to work with us., • Line Manager Interview – An online meeting with the hiring manager(s) to specifically discuss the role further., • Team Interview & Assessment – An onsite opportunity to meet the wider team, sometimes accompanied by an assessment or presentation on a topic related to the role., • Final Interview – An online meeting with our CEO to discuss your goals and the company’s history and vision. Job Summary As the Customer Success Manager you will play a hands-on role in setting up and owning end-to-end success for Cyted’s early-stage diagnostics. Partnering closely with the Chief Commercial Officer - US and the Sales team, you will directly lead customer onboarding, training, and ongoing engagement - building trusted relationships with clinicians, administrators, and operational staff. As a highly client and site facing role, you will set the tone for communication with US healthcare customers, ensuring seamless adoption, retention, and growth of Cyted’s medical device. You will be the operational backbone of customer delivery, including scheduling, logistics, reporting, and CRM management. Establishing Cyted’s customer success function from the ground up, you will design processes, systems, and best practices while personally managing key customer accounts. As the business scales, you will lay the groundwork for future team growth and leadership, ensuring a strong foundation for predictable renewals, adoption, and customer satisfaction. Acting as a strategic partner, you will clarify customer objectives, define success measures, and drive utilisation to deliver clinical and operational value. This requires proactive monitoring of account health, identifying risks and opportunities, and ensuring feedback informs Cyted’s products and processes. You will triage and resolve customer enquiries, serving as a key liaison across sales, billing and laboratory teams to ensure timely and effective issue resolution. Working Pattern and Location The role is a full-time position with a standard 40 hour working week. The role holder may be required to work flexibly. The Customer Success Manager - Diagnostics will be remote based, located on the eastern time zones and may need to visit other company sites when and if required. What you will be doing Operational Implementation, Delivery and Team Ownership • Build Cyted’s customer success function end-to-end, designing customer-focused, regulatory-aware frameworks, processes, and tools to support healthcare providers using medical device and diagnostics solutions., • Own delivery of high-value clients, ensuring adoption, renewals, and growth through responsive, problem-solving account ownership and scalable best practices., • Set clear goals, success measures, and reporting methods to monitor customer health and performance., • Lead collaborative, cross-functional partnerships with product, support, operations, and commercial teams to ensure seamless delivery and rapid issue resolution., • Establish and oversee all customer operational workflows and account administration, ensuring accuracy, consistency, and regulatory compliance., • Track and analyse customer performance data to identify adoption trends, usage gaps, and opportunities for improvement or expansion., • Create the groundwork for future team growth by defining smooth and scalable structure, capabilities, and onboarding processes., • Maintain end-to-end accountability for customer satisfaction, retention, and operational efficiency as the function scales in a resilient healthcare environment. Customer Relationship and Success Management • Proactively monitor account health through regular check-ins, usage analysis, and performance reviews - proactively identifying risks early and taking corrective action., • Act as the primary point of contact for healthcare customers, leading end-to-end success with minimal oversight and high ownership., • Build and maintain relationship-driven, trusted partnerships with clinicians, administrators, and operational teams to drive satisfaction, retention, and growth., • Represent the voice of the customer internally, ensuring feedback informs product improvements, operational processes, and strategic planning. Issue Management and Continuous Improvement • Earn customer confidence as the first line of support for customer enquiries, problem-solving across technical, operational, clinical, and administrative domains., • Maintain clear, transparent, and responsive communication with customers throughout issue triage, progress, and resolution., • Record all interactions, escalations, and outcomes in CRM or ticketing systems to ensure traceability and learning. How we work At Cyted, how we work matters just as much as what we build. Our values shape how we partner with healthcare providers, support clinicians, and ultimately deliver earlier, better care for patients. As a Customer Success Manager in the US, you’ll bring those values to life through the way you work with customers every day - hands-on, accountable, and deeply invested in outcomes. We care deeply about the patients and clinicians who rely on our diagnostics. For you, care means being close to the detail: making sure sites are set up properly, workflows actually work in real clinical settings, and customers feel supported at every step. You’ll take the time to understand the pressures on healthcare teams and do whatever it takes to remove friction - whether that’s solving a scheduling issue, fixing a process gap, or jumping on a call to unblock a site. This is a role for someone who will own the basics as well as the bigger picture. You won’t just design customer success processes - you’ll run them. You’ll manage onboarding, training, troubleshooting, reporting, and follow-up yourself. You will be happy to execute with any task, if it helps a customer succeed. You’ll build credibility by being reliable, responsive, and willing to get your hands dirty. We aim high, but we’re practical. We’re scaling in a complex, regulated healthcare environment, and we need people who are comfortable operating in that reality. You’ll help establish what great customer success looks like for Cyted in the US - building repeatable processes while staying flexible enough to handle the nuances of each clinical partner. Experience in healthcare, diagnostics, or medical devices will help you navigate regulatory expectations, clinical workflows, and stakeholder dynamics with confidence. You’ll be expected to dive deep into the details. You’ll understand how our diagnostic fits into clinical workflows, how sites operate day to day, and where things can go wrong. You’ll spot issues early, connect the dots across commercial, operations, lab, and product teams, and solve problems rather than passing them along. We encourage you to challenge and then commit. You’ll have a voice in shaping how customer success works at Cyted - what we prioritise, how we engage customers, and how the function grows over time. You’ll question what isn’t working, propose better approaches, and then commit fully once a direction is set. Above all, we deliver. This role is about momentum and follow-through. You’ll be the person customers rely on, the one who closes loops, fixes issues, and ensures adoption actually happens. Every site you support, every problem you resolve, and every relationship you strengthen helps Cyted bring earlier cancer detection to more patients. This is how we work at Cyted. If you’re a hands-on, healthcare-aware Customer Success Manager who takes pride in doing the work, we should talk. Person Specification We’re seeking a proactive, hands-on and relationship-driven Customer Success Manager who thrives in fast-moving environments and combines strategic insight with operational excellence. The ideal candidate will have excellent experience managing healthcare or diagnostics partnerships, with empathy, communication skills, and analytical mindset to ensure Cyted’s customers are fully supported and set up for success. • Bachelor’s degree in Life Sciences, Healthcare, Business, or a related field (preferred, but not essential with relevant experience)., • 3–5 years’ experience in a customer-facing role such as customer success, account management, operations, or support., • Experience working in healthcare, diagnostics, or medical technology environments., • Proven ability to triage, manage, and escalate customer issues in a structured, professional, and timely manner., • Excellent communication and interpersonal skills, with confidence engaging clinicians, administrators, and operational teams., • Strong organisational and time-management skills, able to manage multiple customers, workflows, and priorities simultaneously., • Hands-on, practical problem-solving approach, comfortable resolving routine issues independently and escalating when appropriate., • Understanding of healthcare operational workflows, including onboarding, training, scheduling, and customer support processes., • Experience using CRM, ticketing, or reporting tools to track customer interactions, issues, and outcomes., • Customer-first mindset with a proactive, solution-oriented approach to driving adoption and satisfaction., • Adaptable and self-directed, comfortable working in a fast-paced, remote-first environment., • Collaborative team player, able to work effectively across commercial, operations, laboratory, and product teams., • Resilient and dependable, able to stay calm and effective in regulated, high-stakes healthcare settings. Benefits At Cyted, we believe people do their best work when they’re supported, trusted, and cared for. We offer a comprehensive and competitive benefits package that reflects our commitment to your wellbeing, development, and long-term success. Financial & Retirement Benefits: • 401(k) Safe Harbor Plan with employer match:, • Dollar-for-dollar match on the first 1%, • 50 cents on the dollar up to 6%, • Automatic enrolment after 2 months, • Equity Participation: Share grants subject to board approval, giving you a stake in our mission and long-term growthHealth & Insurance Coverage:, • Access to the company's medical insurance with company contributions of up to $1000/month, • Access to self-pay vision and dental insurance options, • Life Insurance: 3x your annual base earnings, employer-paid, • Long-Term Disability (LTD): 60% of base salary up to $10,000/month,, • Short-Term Disability (STD): 60% of salary up to $2,500/week for up to 13 weeks, • Employee Assistance Program (EAP): Full access to our EAP platform including courses and resources to support your wellbeingLeave & Time Off:, • 20 vacation days per year, • 8 sick days, • 8 paid holidays, • Parental Leave:, • 6 weeks fully paid primary caregiver leave, • 2 weeks fully paid secondary caregiver leave, • Holiday Purchase Scheme: Buy up to 5 extra vacation days per yearLearning, Development & Culture:, • Annual CPD Allowance: $1,000 per year for professional development activities relevant to your role, • Regular Company Events: Including summer and holiday parties, team socials, and more

Company Overview Help Shape the Future of Music Creation and Education at MakeMusic At MakeMusic, we believe music has the power to inspire, connect, and transform lives. For over three decades, we’ve been at the forefront of music technology, building tools that help musicians compose, teach, learn, and perform. Our products are trusted by Grammy-winning composers, world-class educators, and students in classrooms and homes around the globe. With MakeMusic Cloud, we’ve reimagined music practice for the digital age by offering students real-time feedback, access to an extensive repertoire library, and seamless tools for educators to track progress and personalize instruction. If you’re passionate about music, driven by innovation, and eager to create tools that empower musicians and educators around the world, then MakeMusic is the stage you’ve been looking for! As part of the Peaksware portfolio, consisting of brands like TrainingPeaks, MakeMusic, Alfred Music, TrainHeroic, we’re united by a shared mission: to create software that transforms deliberate practice into performance. At Peaksware, we don’t just build products. We build communities of motivated people chasing progress, including athletes, musicians, performers, and the teams that support them. General Overview As Manager,Customer Success, you will play a pivotal role for MakeMusic by leading a high-performing team of Customer Success Account Managers, while directly managing your own book of strategic accounts. This player-coach role blends customer advocacy, team leadership, and operational rigor. You’ll ensure customers have a world-class experience across their lifecycle, while mentoring your team to do the same. Your work drives retention, expansion, and deep customer engagement. You will collaborate closely with the Director of Sales, to ensure our customers have an incredible experience through their journey with MakeMusic. You'll bring strategy, structure, and inspiration to your team—fostering a culture of accountability, continuous improvement, and customer obsession. You thrive in fast-paced environments, take ownership of outcomes, and bring energy, empathy, and curiosity to everything you do. You're not just a manager—you’re a coach, mentor, and player ready to roll up your sleeves. This role sits on our Customer Success, Account Management team and reports directly to the Director, Sales. • Lead the Team - Manage, coach, and inspire your team to deliver exceptional customer outcomes and meet retention and expansion goals., • Drive Results - Own and improve strategies that increase renewal rates, product adoption, and account expansion - aligned with MakeMusic customer success metrics., • Pipeline Forecasting - Own team pipeline tracking and forecasting in close partnership with sales leadership to ensure accurate projections and strategic planning., • Strategic Collaboration - Partner cross-functionally with leadership, marketing, sales, support, adoptions, and product to champion the voice of the customer and drive continuous improvement across the customer journey. Assist with refinement and development of customer onboarding processes and training programs with cross-functional teams, to ensure smooth product adoption and value realization., • Customer First Focus - Develop and implement customer success strategies to enhance customer loyalty/stickiness, satisfaction, and ultimately long-term value (LTV) realization., • Process Improvement - Refine customer success playbooks, tooling, and reporting to drive efficiency, consistency, and customer satisfaction. Collect and analyze customer feedback to provide actionable insights to the product development team, driving innovation and improving our product and customer experience., • Team Coaching and Development - Provide regular feedback, mentorship, and professional growth opportunities for your team. Empower them to own outcomes while building trust and accountability., • Player-Coach Mentality - Balance leadership duties with hands-on work managing your own book of business. Step into customer conversations as needed to support your team and demonstrate best-in-class success practices., • Operational Excellence - Ensure accurate tracking and reporting of pipeline, activities, account health, and performance metrics using our CRM. Use data to inform team priorities and customer strategy., • Other Duties as Assigned - You’re a team player and ready to step in wherever needed to support company-wide goals., • Proactive Engagement - Proactively engage with customers to address challenges, understand their evolving needs, and ensure they are fully utilizing the benefits of MakeMusic as well as cross-sell potential into our other Music Brands offerings, • Own and Maintain - Manage and own an assigned book of business, that holds a renewal and expansion quota, tied to yearly compensation. The work characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • 3+ years SaaS Customer Success/Account Management experience, including managing a book of business and driving customer outcomes., • 2+ years of experience leading or mentoring customer-facing teams, • Deep understanding of music and music education in K-12 market., • Proven track record of building customer relationships that lead to high retention and account growth, • Excellent communication, interpersonal, and organizational skills, • Strategic thinker with strong problem-solving and critical thinking abilities, • Metrics driven; ability to create and hold teams accountable to meaningful KPIs and goals, instilling ownership and proactive communication, • Data and analytical expertise; ability to analyze complex datasets to identify patterns, trends, and key drivers that influence forecasting accuracy, going beyond simple historical analysis, • Proficient in Google Workspace, HubSpot (or equivalent CRM), and other sales and support tools, • Comfortable in a dynamic, fast-paced, and collaborative environment, • Ability to manage multiple projects and priorities with minimal supervision, • Experience using MakeMusic Cloud (formerly SmartMusic) as a music educator or music student, • Experience managing CSM teams and scaling customer success processes, • Fluency in Spanish or other foreign languages, • Experience collaborating closely with Product, Development, and Customer Success teams Degrees are not required and we value all forms of continued education including traditional four-year degrees, post-graduate degrees, associates degrees, bootcamps, online training, professional certifications, self-teaching and more. Don’t meet every single requirement? Don’t worry. We still want to hear from you and encourage you to apply. Compensation: We are committed to fair and equitable compensation practices. The annual salary range for this role in Colorado is $68,550-$114,250. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, and certifications. This role is eligible for variable compensation including bonus. Benefits and Perks: Health • We offer comprehensive health benefits including medical, dental, and vision insurance; health savings and flexible spending accounts, paid parental leave; and an employee assistance program., • Additional coverage options including Accident & Critical Illness insurance as well as Hospital Indemnity are also available. Disability and Life • We offer several company paid options including Short Term Disability, Long Term Disability, as well as Basic Life Insurance and AD&D., • Additional coverage options including Employee-paid Supplemental Life Insurance for Employee, Spouse, and/or Child are also available. Additional • We offer a 401(K) including a company match., • We observe 12 paid holidays annually and provide discretionary Flexible Time Off. Employees also receive free access to our products, corporate discounts, and professional development resources., • Access to the Performance and Recovery Center (PARC), our on-site fitness facility, as well as employee only access to on-site locker rooms and showers., • Employee only access to secure, indoor bike storage and access to e-bikes exclusively to Peaksware employees., • Access to our onsite Music and Podcast Studio. Please contact _ if you require a reasonable accommodation to review our website or to apply online. Peaksware adheres to the FLSA Exemption Threshold for minimum wage in all states. Work Environment This job operates in a professional office environment that is well-lighted, heated, and/or air-conditioned with adequate ventilation and a noise level that is usually moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets. All employees must comply with all safety policies, practices and procedures. Report all unsafe activities to your manager and/or Human Resources. Physical Demands While performing the duties of this job, the employee is regularly required to sit and move about the facility; use hands to handle, or feel; talk by expressing ideas by means of the spoken word; and hear by perceiving the nature of sounds. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. To view the Peaksware Privacy Policy, click _. By submitting an application, you acknowledge and agree to the Peaksware Privacy Policy.

Title: AI UPS Product Manager – Energy Infrastructure Projects Location: corporate office in Miami, FL. Role is 100% Remote (EST and CST preferred) Term: FTE, Direct Hire Position Overview Our client delivers turnkey clean energy and power infrastructure solutions across the Americas. We design, build, and operate advanced Battery Energy Storage Systems (BESS) and mission-critical networks for data centers, utilities, and industrial clients. Our technology-first mindset powers systems from SCADA to cloud—and everything in between. About The Position We're looking for an AI UPS Product Manager with project- and/or product-based engineering experience to co-lead the AI UPS electrical and controls hardware product design, documentation generation, lead system-level product technical compliance and support the development activities related to this product. This is a system-level product focused role—we need someone who can speak fluently about both power electronics, BESS systems and controls, ideally have experience with UPS systems in mission critical applications or data centers, conduct market assessment and analysis and interface with the customer, product team core product managers, as well as the project, commissioning and service engineering teams. What You'll Do ● Conduct competitor market analysis (benchmarking) that informs the product roadmap: price, differentiators, scope, etc.. ● Create and maintain the product roadmap with the product director and core product managers. ● Support the sales engineering and marketing team by providing technical support and product documentation that meet the market's needs. ● Lead continuous product improvement of the AI UPS by managing its lifecycle: from idea to functional product upgrade ● Support product development of the AI UPS by capturing design improvement feedback from the different stakeholders: customer, sales engineering, project engineering, commissioning and service. ● Train teams on product functionality. ● Compile product technical information packages for the project engineering team. ● Support review and validation of the AI UPS electrical-related product during the project execution phase. ● Participate in product design sprints with the engineering team. ● Participate in the product's commissioning phase. Required Qualifications ● Bachelor's degree in Electrical Engineering, Power Electronics Engineering, or similar technical field. ● 10+ years of product management experience in project-based or industrial settings. ● Proven system-level design experience of MW scale power electronics, BESS and related controls equipment. ● Understanding of BESS systems integration with power electronics equipment. ● Project management skills. ● Excellent communication skills across technical and non-technical teams. ● Willing to travel up to 20% for product FAT inspection and site commissioning witnessing. Preferred Plus ● Experience with UPS/mission critical applications or utility-scale infrastructure

The University of Prince Edward Island is seeking a highly skilled and experienced Procurement Manager to join our dynamic team. The Procurement Manager will also be responsible for leading a team, driving continuous improvement initiatives, and leveraging market trends to maximize value and mitigat

Life insurance is one of the world's most important products. It's also one of the hardest to build, distribute, and modernize. Bestow exists to change that. Bestow is a leading vertical technology platform serving some of the largest and most innovative life insurers. Our platform unifies the fragmented, legacy value chain, enabling carriers to launch products in weeks instead of years. Carriers choose us to scale and operate at unprecedented speed, powered by AI and automation. Bestow isn't selling policies. We're building the infrastructure that helps an entire industry move faster, reach more people, and deliver on its promise. Backed by leading investors (Goldman Sachs, Hedosophia, NEA, Valar, 8VC) and trusted by major carriers, Bestow is powered by a team that moves with precision, purpose, and heart. If you want to help reimagine a centuries-old industry with lasting impact, join us. Bestow offers flexible remote/hybrid work, meaningful benefits, equity, and substantial growth opportunities. Bestow uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit _. ABOUT THE TEAM The Pre-Sales module team owns the agent-facing quote and illustration tools that power Bestow's life insurance offerings. We work across the full stack to deliver the end-to-end pre-sales journey from quote generation through illustration management, partnering closely with product and design to ship features that drive agent adoption and conversion. The team operates in a fast-moving, high-stakes domain where quality and velocity both matter. Within Bestow Engineering, our major functional teams are product engineering, infrastructure, IT, data and analytics, martech, and program management. Frontend Platform works closely with upstream engineering teams, experience design, and product management to define and prioritize the product roadmap. We are looking for a Senior Engineering Manager to join our team. This role will report to our Director of Engineering and is open to Remote (US). #LI-REMOTE WHAT YOU’LL DO Work directly with other engineering teams, product, design, TPM, and external stakeholders to introduce new customer-facing platform features and support/evolve existing products. Work with a distributed team of engineers–mentoring and driving engineering best practices. Assist in setting the roadmap for team deliverables in a dynamic environment. Drive delivery of high-quality product initiatives and engineering improvements. Work with the team to identify, scope, and schedule improvements to the frontend platform. Communicate effectively, excelling at explaining complex systems and requirements to non-technical cross-functional partners. Be very technical and willing to participate in system design, code reviews, incident investigations, and directly contribute code towards team initiatives. Be data-driven in their engineering management practices, fostering continuous improvement. WHO YOU ARE 8+ years experience developing software, with at least 3 years of engineering management experience, including managing teams of 8+ engineers. Proficient across the full stack — frontend (React, Remix/Next.js), backend services (Node, GoLang, and/or Python), APIs, and relational databases. Deep understanding of the entire software development lifecycle, including feature inception, GenAI developer tooling, continuous delivery, and release strategies. Ability to define and track key metrics, drive accountability across teams, and consistently meet established Service Level Agreements (SLAs). Ability to understand complex, cross-team technical problems, identify systemic areas of risk, and drive resolution at an organizational level. Ability to 'go deep' technically when necessary. You should be able to contribute changes to the team's codebases and credibly engage in architectural decisions at any time. Highly organized and detail-oriented, with demonstrated ability to manage competing priorities across multiple teams or work-streams. Proven track record of building, scaling, and retaining high-performing teams, including developing and promoting senior engineers and early-career managers. Strategic Orchestration of AI-Augmented Engineering: Drives org-wide adoption of AI development tools (e.g., GitHub Copilot, Claude Code, Cursor) across frontend and backend domains to accelerate delivery of modular, full-stack features. Establishes and champions cross-stack standards for AI-generated code from API design to UI components ensuring automated testing and documentation workflows reduce technical debt at scale. Coaches both engineers and managers on leveraging GenAI to bridge domain gaps, enabling more fluid collaboration across teams while maintaining high architectural integrity. At Bestow, we’re proud to be awarded for our team members, innovative products, and culture. Our standard benefits include: Competitive salary and equity based on role Policies and managers that support work/life balance, like our flexible paid time off and parental leave programs 100% paid-premium option for medical, dental, and vision insurance Lifestyle stipend to support your physical, emotional, and financial wellbeing Flexible work-from-home policy and open to remote Remote and WFH options, as well as a beautiful, state-of-the-art office in Dallas’ Deep Ellum, for those who prefer an office setting Employee-led diversity, equity, and inclusion initiatives Recent Employer Awards include: Best Place for Working Parents 2023 + 2024 + 2025 Great Place to Work Certified, 2022 + 2023 + 2024 + 2025 Built In Best Places to Work, 2022 + 2023 + 2025 Fortune’s Best Workplaces in Texas 2022 + 2023 Fortune’s Best Workplaces in Financial Services and Insurance 2022 + 2023 + 2024 We value diversity at Bestow. The company will hire, recruit, and promote regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, pregnancy or maternity, veteran status, or any other status protected by applicable law. We understand the importance of creating a safe and comfortable work environment and encourage individualism and authenticity in every team member. Thanks for considering a job at Bestow!

Our Mission & Values: At Drata, we help companies earn and keep the trust of their users, customers, partners, and prospects. We’re the proof layer that shows great companies deserve the trust they aim to build. We live our values every day. Built on Trust means consistency is everything. Act with Integrity by always doing the right thing. Being Customer-Obsessed keeps the people we serve at the center of our work. Competitive Fire drives us to push ourselves harder than anyone else. Diversity brings unique perspectives that lead to better solutions. Automation First ensures we save time and money by making efficiency a priority. Our Culture & Work Style 🚀 At Drata, we’re not just building software - we’re building a mindset. Everything we do springs from: Be a Driver (Owner‑Operator Mentality): Own your work. Improve relentlessly. Deliver results. Move at Drata Speed (Precision & Velocity): Fast decisions. Quick learning. Immediate impact. Stay Mission-Driven (Customer‑Obsessed): Challenge assumptions. Deliver value. Stay hungry. If you thrive when you’re empowered, energized, and working with smart, mission-driven people where you’ll feel at home here. Why Join The Drata Team? The best way to understand the Driver’s Mindset is to see it in action. We’re an award-winning, mission-driven team of 600+ people worldwide, united by a culture that values trust, speed, and continuous growth. _ Watch our CEO, Adam Markowitz, discuss the hyper-growth journey, from $0 to $100M ARR in just four years _: Explore our "Life at Drata" page for employee testimonials on our collaborative and the growth opportunities available. _: See why we are consistently recognized on Fortune's Best Workplaces lists. Connect with Us on Socials: _ - follow us for company updates, employee stories, and career news. Job Summary: As a Senior Enterprise Customer Success Manager at Drata, you’ll be at the forefront of helping global companies build trust at scale. You’ll work with our largest and most regulated customers—advising on complex compliance programs and turning Drata into a strategic pillar of their security posture. This is a high-impact, high-visibility role where you’ll own executive relationships, shape long-term success plans, and guide customers through frameworks like SOC 2, ISO 27001, HIPAA, and FedRAMP. More than just a CSM, you’ll be a partner in your customers’ growth—connecting product capabilities to real business outcomes and influencing how they scale securely. We’re looking for someone who is driven by purpose, motivated by outcomes, and grounded in trust and accountability. At Drata, you’ll join a mission-led team that moves with urgency, leads with humility, and builds with intention. You won’t just support customers—you’ll help shape the future of compliance automation alongside some of the most thoughtful and driven minds in SaaS. What you’ll do: Lead strategic relationships with enterprise customers—earning executive trust and becoming a go-to advisor on compliance program success Drive outcomes, not just adoption—develop success plans, track KPIs, and proactively identify risks and opportunities for growth Guide customers through frameworks like SOC 2, ISO 27001, HIPAA, PCI, and FedRAMP—ensuring they get more than checkboxes: real, measurable progress Own key moments across the customer journey—from onboarding to renewal—with health checks, QBRs, and tailored Mutual Action Plans Translate voice of the customer into action—partnering cross-functionally with Product, Engineering, Sales, and Support to influence roadmap and remove friction Champion continuous improvement—both in how our customers scale securely and in how we scale our own processes, playbooks, and strategies Promote what’s next—drive adoption of new features and ensure Drata continues to evolve alongside each customer’s business What you’ll bring: Deep understanding of compliance frameworks such as SOC 2, ISO 27001, HIPAA, PCI, or FedRAMP, and how they apply to customer environments and business outcomes. (Required) 5+ years of experience in security, compliance (GRC), or identity and access management, supporting enterprise customers or programs. (Required) 8+ years of experience in Customer Success, Consulting, or Strategic Account Management within a B2B SaaS company, with a strong focus on enterprise engagement and long-term customer value. (Required) Proven success managing complex enterprise relationships, including executive alignment, stakeholder navigation, and success planning across multi-product or regulated environments. Strong communication skills with the ability to confidently lead conversations with both technical and non-technical stakeholders—particularly around compliance, risk, and automation. Strategic, outcomes-driven mindset with a knack for translating compliance goals into scalable workflows and measurable impact. Proficiency with tools such as Salesforce, Catalyst (or similar CS platform), Sigma, and Jira, and a strong understanding of customer workflows and reporting. Comfortable working in a cross-functional, async-first environment, where you demonstrate trust in teammates, take ownership with humility, and move with urgency and resilience to deliver value to customers. How we support you: At Drata, our people are our strongest advantage—and we prove it with support that exceeds industry standards. Our total rewards package is designed to power your well-being, accelerate your growth, and keep your work-life balance thriving. Explore how we invest in your _. Shared Success: We provide stock equity to ensure that as the company grows, you share directly in that success. Equity gives every employee a sense of ownership and the opportunity to celebrate our wins together—because your contributions don’t just support our progress; they help drive our collective success. Health & Wellness: Up to 100% employer-paid premiums for medical, dental, and vision coverage for employees and their dependents, along with comprehensive wellness benefits and healthcare concierge services designed to support your needs beyond traditional insurance. Financial Well-being: A comprehensive suite of financial benefits, including a 401(k) plan, company-paid life and disability insurance, tax-advantaged spending accounts, and a range of discounted voluntary offerings to help you customize and strengthen your overall financial position. Family Support: We want to support you in life's most important moments, so we offer a paid Parental Leave policy, after six months of employment. Employees also receive access to Kindbody fertility and family-building benefits and dedicated leave specialists who help guide you through the entire process. Growth & Development: Generous annual stipends for both professional and personal development, empowering you to invest in your continued growth. You’ll also have access to a wide range of internal learning opportunities, ensuring you can build new skills, deepen your expertise, and advance your career with confidence. Time Off & Flexibility: We believe that to do your best work, you should get the time you need for rest, rejuvenation and recovery. Drata offers a flexible vacation policy, paid holidays, and other perks to recharge. This role will receive a competitive base salary, variable compensation, benefits, and stock, typically in the form of Restricted Stock Units (RSUs). The applicable range of On-Target Earnings (OTE) for each US-based role is based on where the employee works and is aligned to one of 3 tiers based on the cost of labor for that geographic area. The expected OTE ranges for this role are set forth below, subject to change. Tier 1: $190,000 - $234,700 Tier 2: $171,000 - $211,300 Tier 3: $152,000 - $187,700 You can view which tier applies to where you plan to work_. A variety of factors are considered when determining someone’s leveling and compensation–including a candidate’s professional background and experience. These ranges may be modified in the future and final offer amounts may vary from the amounts listed above.

About us: Since 1998, RKON has delivered IT transformation that helps private equity and enterprise firms achieve seamless security—from strategy to execution to managed services. We believe IT should serve the business strategy, not stand in the way of execution. Headquartered in Chicago, our team has developed a refined approach that delivers a clear vision of a scalable, agile, secure, cost-optimized, and low-risk end state. RKON is growing fast, and that growth means incredible opportunities for our team members. We pride ourselves on fostering a culture of creative thinking and collaboration, where ideas are valued, contributions are recognized, and professional development is a priority. Our people are at the heart of everything we do, and this commitment drives the extraordinary level of service we deliver to our customers. If you’re looking for a place where growth creates new possibilities and your potential is truly valued, RKON is the place for you. About the position: As a Customer Success Manager, you'll be responsible for building strong, long-lasting relationships with RKON customers by staying in constant communication and efficiently orchestrating the delivery of RKON services and overseeing the resolution with technical support teams. This individual will serve as a product, company, and industry ambassador and keen on educating customers on the capabilities of RKON services. The ultimate goal of the CSM is a long-term partnership that drives business growth for both the customer and RKON. Responsibilities Include: Customer Relationship Management: • Build and maintain strong relationships with customers, • Act as the primary point of contact for customer inquiries, issues, and escalations, • Understand the unique needs and goals of each customer and tailor strategies accordingly, • Act as a strategic advisor and advocate within managed servicesOnboarding and Adoption:, • Collaborate with the technical teams to ensure the customer’s IT environment is understood, • Sets up communication channels and introduce the customer to key contacts, • Establish initial performance expectations and success metrics, • Guide new customers through the onboarding process, ensuring a smooth transitionCustomer Success Planning:, • Collaborate with customer to define business objectives and desired outcomes, • Establish clear Key Performance Indicators (KPIs) to measure success (e.g., uptime, cost savings, user satisfaction), • Create a strategic roadmap for outlining milestones, timelines, and resources required, • Conduct periodic reviews to track progress, adjust strategies, and maintain alignment with customer goals Proactive Issue Resolution:, • Continuous monitoring of the customer’s IT environment for early detection of potential issues, • Collaborate with technical teams to address problems before they affect operations, • Communicate with customers to ensure they’re aware of ongoing efforts to prevent issues Reactive Issue Escalation:, • Coordinate with internal teams, such as support, engineering, or management, to escalate the issue to higher priority levels when initial resolutions are delayed or inadequate, • Ensure transparent, consistent communication with the customer, keeping them informed on progress, expected resolution time, and steps being taken, • Ensure customer satisfaction after the issue is resolved and prevents recurrence Service Retention & Expansion Opportunities:, • Collaborate with sales and technical teams to identify new service opportunities, • Understand customer pain points and offer solutions that add value, • Promote new services that align with the customer’s business growth or IT strategy, • Ensure customer subscriptions are renewed on time and negotiate terms as needed, • Identify at-risk customers and implement intervention plans to retain themRecurring Business Reviews:, • CSMs review customer performance reports, SLAs, and overall service delivery, • Use reviews to drive decisions on future IT investments or improvements, • Discuss IT trends, customer needs, and strategic alignment, • Use data to identify areas for improvement in the service delivery process, • Maintain accurate records of customer interactions and account detailsCross-Functional Collaboration:, • Collaborate with sales, marketing, and service teams to align customer success efforts., • Share customer insights and feedback with other departments to improve overall customer experience, • Participate in cross-functional meetings and projects as needed Technical and Professional Expertise • 5-7 years of experience in customer success or account management, with proven excellence managing internal and external stakeholders, • Excellent communicator who is comfortable articulating complex and diverse technical solutions, • Sales mentality with history managing QBRs, retention, and upsells, • Data-driven mindset with a focus on finding solutions and seeks to achieve extraordinary results through consultative and innovative problem solving, • Strong attention to detail with the ability to manage competing priorities and multi-task, • Strategic thinking and ability to align with business objectives Compensation: The base plus bonus package will equal $120,000 - $130,000 OTE. This is an estimated range based on the circumstances at the time of posting, however, may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. As part of our total compensation package, RKON provides a benefits package that includes health insurance (medical, dental, vision, life, and long and short-term disability insurance); flexible time off; and a 401(k) Plan with employer match to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts. What RKON offers: • Competitive pay, • Flexible working option, • Flex PTO Policy, • A team of highly skilled peers available to help RKON does not accept unsolicited resumes from staffing agencies, search firms or any third parties.

Project Manager - Team Lead / Information Security Analyst - SME. Continuous Process Improvement (CPI), Focused Development and Automation services, Risk Management Operations Support, Continuous Monitoring and Internal Control Testing Support, and Information Systems Security Officer (ISSO) Develop

The CDC Foundation helps the Centers for Disease Control and Prevention (CDC) save and improve lives by unleashing the power of collaboration between CDC, philanthropies, corporations, organizations and individuals to protect the health, safety and security of America and the world. The CDC Foundation is the go-to nonprofit authorized by Congress to mobilize philanthropic partners and private-sector resources to support CDC’s critical health protection mission. Since 1995, the CDC Foundation has raised over $1.9 billion and launched more than 1,300 programs impacting a variety of health threats from chronic disease conditions including cardiovascular disease and cancer, to infectious diseases like rotavirus and HIV, to emergency responses, including COVID-19 and Ebola. The CDC Foundation managed hundreds of programs in the United States and in more than 90 countries last year. Visit _ for more information. Job Highlights Location: Remote, must be based in the United States Salary Range: $103,500 - $143,500 per year plus benefits. Individual salary offers will be based on experience and qualifications unique to each candidate. Work Hours: 8am- 5pm Pacific time zone is preferred, but working hours are flexible. Position End Date: June 30, 2025 Overview The Product Manager will lead the delivery of high-quality products and systems that improve the availability and use of public health data to inform decision making. This role is aligned to the Workforce Acceleration Initiative (WAI). WAI is a federally funded CDC Foundation program with the goal of helping the nation’s public health agencies by providing them with the technology and data experts they need to accelerate their information system improvements. Working in the Marin County Department of Health and Human Services, Public Health Division, the Product Manager will help increase the public health agency’s capacity to build the modern systems, tools and technology they need to address public health needs effectively. Specifically, the Product Manager will work under the Public Health Officer to serve as a data lead on the California Advancing and Innovating Medi-Cal (CalAIM) Justice Involved Initiative (JII) team, which aims to improve the care of justice-involved Medicaid (MediCal in California) enrollees through data exchange to enable whole person care. In collaboration, this position will lead creation of a data strategy plan, guide technology procurement, and create a roadmap/implementation plan for data systems and data exchange to support the CalAIM JII in Marin County. The data landscape will include adoption of an EHR, participation in our newly adopted HIE, and identification and adoption of a system for referral and care coordination between justice system collaborators, and physical health, behavioral health, and social services providers. This role is best for someone who is mission driven and is comfortable bringing a product mindset to organizations who may be unfamiliar with this approach. The Product Manager will be hired by the CDC Foundation and assigned to the Marin County Department of Health and Human Services, Public Health Division. This position is eligible for a fully remote work arrangement for U.S. based candidates. \n Responsibilities • Coordinate, lead or participate in project meetings, working closely with technical teams, product manager(s), developers, subject matter experts, vendors, and users., • Build solid relationships with partners to understand users' needs, program goals, and the program's policies and operational constraints to develop or identify products that are valuable, usable and feasible., • Collaborate with public health agency and partner programs and technical teams to specify and adopt high-quality, user-friendly technologies that improve access to data for decision making., • Work to understand public health agency and JII partner data exchange needs and processes. Collaborate with the JII team and County technical team to create a shared vision for how to best prioritize and address the most critical challenges., • Oversee the delivery of technical solutions from concept to release, while ensuring smooth operations and continuous product improvement., • Test products and new features to confirm usability and identify bugs., • Contribute to product strategy and success metrics, which may include Key Performance Indicator (KPI) models and analytics., • Collaborate in the creation of product development and management documents, including roadmaps, project briefs and user stories., • Be strategic and tactical to help define the product strategy., • Provide product management advice and guidance to the public health agency and the CDC Foundation to share expertise and build capacity. Qualifications • Bachelor’s degree required., • Minimum of 8 years of experience in digital product management., • Understanding of Requirement Gathering and best practices in Business Analysis, • Experience with electronic health records (EHR) systems, EPIC certification preferred. Experience with health information exchanges (HIEs) and case management systems beneficial., • Experience developing a product vision and strategy and have led multi-disciplinary teams to achieve that vision from concept to launch., • Experience collaborating with a multi-disciplinary team to translate the product vision and lead the team through smooth and continuous delivery., • Experience working on a mature product balancing the need to address technical debt with new product enhancements through continuous iterations., • Knowledge and experience with project management methodologies, principles and processes., • Experience and an understanding of product objectives, goal and metrics to oversee the development and implementation of large-scale projects., • Experienced in change management and risk management principles and processes to provide leadership in the development of strategic plans and change management initiatives and their roll-out., • Demonstrated experience developing and maintaining working relationships with internal and external partners and can effectively promote collaboration among differing viewpoints., • Experience providing guidance in the areas of digital systems/products, data sources and the collection and context of data., • Capability to embed privacy and security into product delivery processes and design., • Ability to communicate and articulate problems and resolutions to designers., • Experience working in a virtual environment with remote partners and teams. \n Special Notes This role is involved in a dynamic public health program. As such, roles and responsibilities are subject to change as situations evolve. Roles and responsibilities listed above may be expanded upon or updated to match priorities and needs, once written approval is received by the CDC Foundation in order to best support the public health programming. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, national origin, age, mental or physical disabilities, veteran status, and all other characteristics protected by law. We comply with all applicable laws including E.O. 11246 and the Vietnam Era Readjustment Assistance Act of 1974 governing employment practices and do not discriminate on the basis of any unlawful criteria in accordance with 41 C.F.R. §§ 60-300.5(a)(12) and 60-741.5(a)(7). As a federal government contractor, we take affirmative action on behalf of protected veterans. The CDC Foundation is a smoke-free environment. Relocation expenses are not included.

Hope you are doing well. Please share your updated resume if you are interested in this opportunity. Job Title: Manager, Attorney Learning & Development – Custom Learning Design Job Term: Full Time - Direct Hire Location: Hybrid – New York, NY Must Have the Following: Attorney Development Experience, Learning & Development Leadership, Curriculum Design, Facilitation, Professional Skills Training, Stakeholder Management, Technology-Driven Learning Solutions, Data & KPI Reporting, Global Program Management, Adult Learning Principles Responsibilities: • Lead the strategy, design, and delivery of innovative learning and development programs for attorneys and business services professionals., • Create and implement technology-enabled and self-study learning solutions aligned with organizational learning goals., • Partner closely with attorneys and leadership teams to develop professional skills, leadership, and practice-specific training programs., • Facilitate workshops and learning sessions both virtually and in person across global offices., • Build scalable learning pathways focused on leadership, executive presence, feedback, delegation, and career development., • Analyze learning metrics, KPIs, and program effectiveness to drive continuous improvement and stakeholder engagement., • Manage learning platforms and webpages to ensure strong user experience and global accessibility., • Stay current on emerging learning technologies, instructional methodologies, and industry best practices., • Collaborate cross-functionally with HR, People Strategy, Technology, Marketing, and Knowledge Management teams., • Support rollout, integration, and long-term adoption of new learning initiatives across the organization. Requirements: • 7+ years of experience in Learning & Development within a professional services environment., • Strong experience creating and facilitating learning programs specifically for attorneys or legal professionals., • Deep understanding of adult learning theory, instructional design, and professional development strategy., • Experience designing curriculum and leading both virtual and in-person training sessions., • Strong project management and organizational skills with the ability to manage multiple initiatives simultaneously., • Excellent communication, facilitation, and stakeholder management abilities., • Experience using learning technologies and data analytics to measure program success., • Ability to work collaboratively across global and multicultural teams., • Bachelor's degree required; Master's degree or professional certifications preferred., • Law firm or legal industry experience strongly preferred. -- Thanks & Regards, Aman Srivastava | Lead Recruiter KPG99, INC | _ 3240 E State, St Ext | Hamilton, NJ 08619 Direct: 609-400-4006 | as@kpgtech.com _

Job DescriptionDescription: The PureGym Group is a leading gym operator headquartered in the UK, boasting over 600 locations and more than 2 million members worldwide. We're thrilled to announce our expansion into the United States! Our commitment to providing high-quality, affordable gyms for everyone, everywhere, remains unwavering. Our mission to inspire healthier nations has made us the UK's favorite gym, and now, an international success story. With our unique "Everybody Welcome" approach, we create a friendly, warm, and inclusive environment for all our employees and members. We offer: • UHC Medical Cover, • Dental Cover, • Vision Cover, • Health Savings Account (HSA), • Lyra EAP, • Life Assurance, • Voluntary Supplemental Life Assurance, • Short-term Disability Coverage, • Statutory NY and NJ Disability Coverage, • Voluntary Accident, • Voluntary Critical Illness, • Voluntary Hospital Indemnity, • MetLife ID Theft, • MetLife Legal, • Principle 401k Retirement The Role Location: New York Type: Full Time Contract type: Permanent Starting salary $100k/yr We are looking for a Construction Manager to join our Team! Reporting to the Director of Construction, you will be fully accountable for the successful end-to-end project delivery of all allocated property development projects, covering both new and existing sites, achieving this through directing and working with a local scrum team, partnering with the wider Development and PureGym teams, and all external stakeholders. In addition, to contribute to the Construction team to develop a culture of best practice and continuous improvement. Through effective project leadership, lead a multi-disciplinary team of architects, design managers, quantity surveyors and other internal and external specialists to deliver multiple gym development projects on time and budget. Activities to include: • Assessing the high-level feasibility of potential new sites prior to acquisition., • Providing the appropriate technical evaluation of each site and corresponding development requirements., • Ensuring all budgets and capex investments are appropriately approved and expenditure is tracked and reported in line with Finance requirements., • Ensuring effective delivery of each development site, from initial acquisition through to opening, delivering the required project outcomes on time, to cost and quality requirements, including all documentation and handover requirements. Overcome barriers to ensure projects are delivered at the earliest viable opportunity., • Providing appropriate decision making at key stages in the property development process, using governance forums where required., • Ensuring approvals and consents are in place through effectively liaising with landlords and local authorities., • Management of all 3rd parties and associated dependencies involved in the development project., • Ensuring consistent delivery of every new and refurbished site through adherence to agreed format and design standards., • Ensuring relevant specialist technical input regarding mechanical, electrical, acoustics etc. is incorporated into the design and delivery of each site., • Input into the continuous improvement of gym formats and design standards., • Ensuring health and safety requirements are being observed and adhered to throughout the development process., • Providing recognition, support and encouragement to your peers to ensure all team objectives are met., • Ensuring a personal development plan is in place., • Positively representing the Construction function internally and being an ambassador for PureGym externally., • Being recognised as someone who makes a significant contribution across the Construction function.Requirements: The Person • Highly capable construction project manager, with experience of delivering multi-site property developments consistently and at scale., • A fantastic team leader, able to motivate a multi-disciplinary team to deliver exceptional results., • Able to ruthlessly prioritise and deliver to hit critical milestones, with the ability to develop different approaches to overcome risks and blockages., • Ideally has experience working in or with large scale organisations in customer facing industries such as leisure, hospitality, or retail., • Experience of managing third party contractors and advisers to deliver required results., • A highly capable operator, who can successfully resolve difficult situations and make critical decisions under pressure., • Proactive, accountable, hands-on, adaptable and able to react quickly to a fast moving, ever changing environment., • An excellent communicator with the ability to simply convey complex messages and influence at a senior level. A strong negotiator., • Commercially astute, able to evaluate investment decisions considering member and brand expectations balanced with the required levels of return., • Member focused, always striving to improve the experience for all members through own area or working across the business., • Process orientated, with the ability to identify and remove waste through applying lean thinking., • Able to work cross-functionally, to bring together all parts of the business to deliver the right outcome for members and PureGym., • Ideally holds a professional qualification in the areas of construction project management, quantity surveying, architecture or similar., • Ideally educated to degree level and can demonstrate a track record of continual professional and personal development., • Ideally has a passion for, or an interest in, fitness and leisure., • Able to travel as required. A PureGym is proud to be an equal opportunities employer. Our company mantra is ‘Everybody Welcome’ and we are dedicated to promoting a diverse and inclusive place to work. From a hiring standpoint, we welcome applicants from all backgrounds and are committed to ensuring that our PureGym colleagues reflect the diversity of the nation as well as our millions of gym members we serve.

Job Description T&M Associates is seeking a highly motivated Group Manager to lead our Mechanical, Electrical, and Plumbing (MEP) team in New Jersey. This position can support from any of our NJ offices and offers a hybrid work arrangement, combining remote work with in-office collaboration The Group Manager will play a key leadership role in managing team operations, ensuring project excellence, and supporting strategic business growth. With support from our local disciplines and a well-established MEP Practice in other regions, this individual will be instrumental in strengthening client relationships and driving new opportunities across both public and private sectors. Key Responsibilities: • Lead, mentor, and manage a team of mechanical, electrical, plumbing, and fire protection engineers., • Oversee day-to-day team operations to ensure high-quality, timely project delivery., • Supervise design and construction administration tasks across disciplines., • Serve as the primary liaison between clients and internal project teams., • Participate in strategic business planning and assist with project selection., • Drive continuous improvement in technical execution and team processes., • Ensure all work complies with applicable codes, standards, and industry best practices., • Monitor group performance against departmental KPIs and support overall business goals., • Foster and maintain client relationships to support ongoing and future business., • Identify and pursue new business development and acquisition opportunities., • Collaborate with other disciplines and leverage support from MEP teams in other regions. Qualifications: • Bachelor’s Degree in Mechanical Engineering or a related field is required., • 10+ years of experience in mechanical engineering, including MEP/facilities design., • Professional Engineer (P.E.) license preferred, • Proven project management and team leadership experience., • Strong understanding of industry codes, standards, and compliance., • Proficient in AutoCAD and Revit; hands-on design experience preferred., • Excellent communication, organizational, and interpersonal skills. T&M Associates is committed to pay transparency and equitable compensation practices in compliance with applicable laws, including the New Jersey Equal Pay Act. T&M estimates that the salary range for this position will fall between $145,000-$175,000. The actual salary offered may vary within this range, depending on a variety of factors including the candidate’s experience, educational qualifications, specific skills and knowledge, as well as internal pay equity and geographic location. T&M Associates offers a competitive and comprehensive benefits package designed to support the health, well-being, and professional growth of our employees. Benefits include comprehensive insurance (medical, dental and vision), a 401(k) with company match, paid time off, flexible work schedules, wellness programs, and professional development opportunities — all within a people-first, award-winning hybrid work environment. See more details about benefits here. If this sounds like a company you want to be part of then apply now! New Hires must have documents indicating they are eligible to work in the United States. EEO/AA Employer. For California based applicants, our CCPA-CRPA Privacy Notice can be found on our Careers page at www.tandmassociates.com #LI-HYBRID

Job Description The Operations Specialist supports the execution and stability of omnichannel operations across boutiques and digital channels in North America. The role ensures seamless order fulfillment, strong boutique alignment, and consistent adoption of Group omnichannel tools and processes. Reporting to the Ecommerce Manager, North America, the Coordinator acts as an operational interface between boutiques, retail teams, and IT, supporting training, system testing, ticket follow-up, and process standardization to enable scalable omnichannel performance. Key Responsibilities: 1. Omnichannel Order Flow Oversight & Boutique Coordination · Monitor Ship-from-Store (SFS), Click & Collect (C&C), and Store-to-Web (STW) order flows within OneStock (OMS) · Identify fulfillment exceptions, delays, or risks to SLA compliance · Coordinate with boutiques and internal teams to re-orchestrate orders in OneStock when required (e.g. reassignment, escalation, follow-up) · Act as the primary operational contact for boutique teams on omnichannel order-flow topics 1. Operational Issue & Ticket Management (Boutiques & IT Partnership) • Monitor and manage omnichannel, system, and boutique-raised operational tickets, • Partner closely with IT teams on investigation, prioritization, and resolution of boutique issues, • Coordinate communication and follow-up between boutiques, eCommerce, and IT until closure, • Contribute to identifying recurring issues and continuous improvement opportunities 1. Systems Training, Adoption & Rollout Support • Lead training on day-to-day usage of Group omnichannel tools (OMS, retail systems, clienteling platforms), • Assist with rollout of new features, system updates, and process evolutions to boutique teams, • Partner with IT teams to support testing, validation, and deployment of omnichannel system updates 1. Process & Guidelines Coordination • Maintain and update operational guidelines for omnichannel services, • Support standardization of processes across boutiques in line with Group frameworks 5.Marketplace & Assortment Execution Support • Support updates to marketplace assortments and product availability Job Requirements: • 2–4 years of experience in ecommerce, retail operations, or omni channel coordination, • Experience working with One Stock, or retail systems (order management, POS, clienteling), • Strong organizational skills and attention to detail, • Comfortable coordinating across cross-functional teams (Retail, IT, Customer Service), • Structured, process-driven, and solution-oriented

About The Role Our client, a leading global CPG organization, is seeking a Social Media & Community Manager to lead how its brands actively engage in conversation, culture, and community. This role owns day-to-day engagement strategy and execution—ensuring the brand’s social presence is human, responsive, and culturally relevant. You will play a critical role in shaping how iconic consumer brands connect with audiences in real time, turning everyday interactions into meaningful brand moments that drive relevance and loyalty. Key Responsibilities Community Engagement Strategy & Execution • Own and execute cross-platform community engagement strategies, • Define platform-specific engagement approaches aligned to audience behavior and brand objectives, • Lead proactive and reactive engagement across comments, DMs, mentions, and cultural conversations, • Identify opportunities for the brand to show up in real-time and cultural moments beyond owned content, • Build scalable frameworks that drive UGC, participation, and community advocacy, • Partner cross-functionally with Strategy, Creative, Brand, Influencer, PR, Legal, and Customer Care Community Activation & Advocacy • Lead fan engagement initiatives including surprise-and-delight, gifting, sampling, and product seeding, • Execute advocacy programs tied to campaigns, launches, and cultural moments, • Develop repeatable workflows, outreach playbooks, and activation guardrails, • Turn high-value interactions into shareable, brand-building moments, • Provide expertise on community tools, partner ecosystems, and activation technologies Brand Voice & Governance • Serve as the editorial lead for all community interactions, • Develop and maintain response guidelines, tone of voice, and engagement standards, • Ensure brand-safe moderation with consistency, speed, and quality Insights & Cultural Intelligence • Monitor sentiment, trends, and behavioral signals across platforms, • Translate insights into campaign strategy and rapid-response opportunities, • Leverage listening tools to improve engagement quality and responsiveness, • Stay current on emerging platforms, tools, and cultural trends Risk Management & Escalation • Monitor and triage sensitive or high-risk interactions, • Execute escalation protocols with PR, Legal, Customer Care, and Brand teams, • Protect brand reputation through timely, accurate, and thoughtful responses Measurement & Optimization • Track and analyze KPIs across:, • Engagement quality, • Sentiment, • Participation, • Response time/performance, • Measure impact of gifting, seeding, and advocacy programs, • Contribute to performance reporting and strategic recommendations, • Drive continuous improvement through test-and-learn optimization Qualifications • 4-6 years of experience in community management, social engagement, or audience strategy, • Proven success managing high-volume brand social presence and moderation, • Experience executing gifting, seeding, and advocacy programs, • Strong fluency across major and emerging social platforms (TikTok, Instagram, X, YouTube, etc.), • Exceptional written communication and brand voice control, • Experience with social listening and community management tools (e.g., Sprinklr, Khoros, Sprout), • Strong judgment in reputation-sensitive and escalation scenarios, • Ability to translate insights into clear, strategic recommendations, • Comfortable operating in fast-paced, culture-driven environments The Ideal Candidate You are a culture-first operator who understands how brands show up in conversation—not just campaigns. You’re deeply attuned to tone, timing, and audience nuance, and you thrive in real-time environments where speed + judgment matter. You see community not as moderation—but as a strategic growth lever for relevance, loyalty, and trust.

Job Title: Assistant Designer Client Location: Hybrid; New York NY Starting: 05/22/2026 Pay Comments: Minimum Pay (per hour): 34.13 Maximum Pay (per hour): 37.93 Hours: Full-time Duration: 3 months Job Description: Aquent is partnering with a globally recognized, leading retailer known for its commitment to exceptional design and innovative apparel. This dynamic company is dedicated to creating products that resonate with customers worldwide, consistently pushing boundaries in style and comfort. Join a team where your creativity and passion for design can truly make an impact on a beloved brand. Are you a passionate and creative design professional ready to make your mark on iconic product lines? We're seeking an enthusiastic individual to step into a pivotal role, where you'll be instrumental in shaping the future of our product offerings. This is an incredible opportunity to contribute directly to the aesthetic and commercial success of our collections, influencing everything from concept to final product and delighting customers with fresh, brand-right designs! In this role, you will be an individual contributor, directly influencing the creation of commercially viable product designs across specific categories and collections. You will coordinate and deliver brand-right designs that tie back to the overall concept and business strategy, encompassing style, color/print, fit, and fabric for new and existing product lines. Your solid working knowledge of fashion trends and consumer needs, combined with your passion for the brand, will drive innovation and customer satisfaction. Key Responsibilities: • Drive the creation of brand-right, commercially viable designs that align with our conceptual direction and business strategy., • Develop seasonal products with a keen focus on style, fit, and fabric innovation., • Prepare and deliver detailed design sketches, prototypes, and comprehensive specifications., • Skillfully adapt designs based on feedback, ensuring finalization meets all requirements., • Execute design concepts, providing detailed tech packs and updating fit specifications as collections evolve., • Actively research and anticipate customer needs, ensuring our products exceed expectations., • Continuously source new ideas, conduct competitor research, and analyze trends to keep our designs fresh and relevant., • Collaborate closely with vendors and key internal partners, including Merchandising, Marketing, and Product Development, throughout the design process., • Contribute to brainstorming sessions and present innovative ideas to the team., • Prepare essential materials for meetings and presentations, coordinating logistics efficiently., • Achieve goals with meticulous attention to detail, tracking progress and proactively addressing potential issues., • Embrace opportunities for personal growth and develop new skills and competencies., • Build and maintain strong, effective relationships with key partners., • Seek continuous improvement in processes to enhance efficiency, speed, and agility., • Manage budget and time commitments without compromising design excellence., • Support the team with regular internal company presentations and contribute to custom requests as needed., • Create and maintain accurate colored linesheets and utilize the Product Lifecycle Management (PLM) system as the definitive source of truth for all cross-functional teams., • With manager support, actively participate in and lead weekly fittings to ensure precise execution of design intent., • Conduct ongoing market research across diverse platforms to stay ahead of emerging trends. What You'll Bring: • Bachelor's degree in Design., • 3+ years of progressive design experience within a comparable retail environment., • Proven experience in lounge apparel design., • Sound knowledge of fashion history, including key designers and styles., • A strong commercial fashion eye and meticulous attention to product styling and performance., • A customer-centric philosophy., • A collaborative spirit with a team-oriented approach., • Highly motivated, passionate, and results-oriented mindset., • Excellent communication and presentation skills., • A champion for change, able to react with speed and agility., • Flexible and creative problem-solving abilities., • Demonstrated personal professionalism and accountability., • Proficiency in Microsoft Office Suite., • Expertise in Adobe Photoshop, Illustrator, and InDesign., • Ability to undertake moderate domestic travel. Bonus Points: • Knowledge of Product Lifecycle Management (PLM) systems., • Beautiful hand sketching skills. About Aquent Talent: Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands. Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

We are seeking a strategic and results-driven Training & Field Development leader who is passionate about elevating retail performance through impactful learning experiences. This role is centered on building the capabilities of retail teams by delivering training initiatives, strengthening field communication, and fostering a culture of continuous learning. Requirements include strong presentation skills, experience in retail training, and a proven ability to lead training programs and cross-functional projects. The ideal candidate is a natural coach and communicator who thrives on developing others and aligning teams around shared performance goals. Key Responsibilities • Lead the coordination and execution of retail training programs that strengthen selling skills, operational excellence, and brand knowledge by collaborating with Headquarters, Learning & Development and Retail Leadership., • Provide essential tools to support supervisors and managers with training facilitation., • Monitor and provide feedback on the effectiveness of training and development initiatives to drive continuous improvement., • Support key retail initiatives such as seasonal launches, promotional rollouts, and brand activations, ensuring operational readiness and alignment., • Lead training components of the annual Store Manager Conference, focusing on leadership development, engagement, and brand culture., • Support onboarding programs for new managers and field leaders to ensure strong foundational capability., • Contribute to high-impact projects such as store openings and brand events by delivering structured training plans that ensure readiness and consistency., • Develop and deliver clear, action-oriented communications that reinforce training objectives and drive execution., • Serve as a strategic communication liaison between corporate functions and store teams, ensuring alignment with brand voice, values, and business priorities. Qualifications • Minimum of 4 years of training experience in Retail (luxury preferred), • Demonstrated experience facilitating training programs and leading workshops, • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint), • Knowledge of Learning/Content Management Systems, • Strong understanding of luxury retail standards and client experience We’d Love to See: • Ability to handle multiple priorities in a high-pace environment maintaining self-organization, • Strong facilitation, coaching, and presentation skill, • Client-centric mindset with a passion for developing people, • High emotional intelligence and strong cross-functional collaboration skills, • Video editing skills are a plus At Versace, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Versace is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V

The DTC Operations Manager is responsible for leading day-to-day operational execution across the company’s direct-to-consumer business, including retail stores, e-commerce, systems, inventory processes, and operational vendor management. This role partners closely with cross-functional teams to ensure efficient workflows, strong operational controls, and a seamless customer and store experience across all DTC channels. Retail Operations • Lead retail operations processes and provide ongoing support to store teams through regular communication, issue resolution, and operational guidance., • Coordinate recurring retail operations meetings, including agenda development, stakeholder alignment, and follow-up on key action items., • Develop and manage project plans for new store openings and other retail operational initiatives, ensuring timelines, responsibilities, and deliverables are clearly defined., • Partner with buying, logistics, warehouse, and retail leadership teams to support inventory movement, replenishment processes, and store operational needs., • Oversee point-of-sale configuration and maintenance for operational charges and store service-related functionality., • Plan and manage store inventory processes, including scheduling, preparation, reconciliation, and system updates., • Support operational purchasing and branded supply workflows to ensure stores have the necessary materials and resources to operate effectively. E-commerce Operations • Manage and support core e-commerce operational integrations across platforms and systems to ensure accurate order, inventory, and returns processing., • Partner with customer service teams to review and resolve complex customer scenarios requiring operational guidance and decision-making., • Monitor e-commerce operational workflows and identify opportunities to improve efficiency, accuracy, and customer experience. Systems and Platform Management • Support the setup, configuration, and maintenance of retail and e-commerce systems, including ERP, POS, and digital commerce platforms., • Partner with internal stakeholders and external vendors on system onboarding, discovery, implementation, and optimization projects., • Manage integration requirements across business platforms to support efficient workflows and accurate data exchange., • Troubleshoot operational systems issues and coordinate timely resolution with cross-functional teams and third-party providers., • Maintain operational oversight of store technology platforms and service tools used to support the retail experience. Administrative and Vendor Management • Maintain administrative oversight of operational vendor accounts, support systems, and service platforms used across retail and e-commerce operations., • Coordinate account access, ownership changes, and vendor administration in partnership with internal stakeholders and external service providers., • Manage support channels and vendor communications related to operational systems, tools, and services., • Ensure key operational platforms remain current, accessible, and properly maintained to support business continuity. Qualifications • Bachelor’s degree or equivalent practical experience in business, operations, retail management, or a related field., • 3+ years of experience in retail operations, e-commerce operations, omni-channel operations, or a similar environment., • Experience working with ERP, POS, inventory, and e-commerce platforms, specifically Shopify POS, • Strong project management and organizational skills with the ability to manage multiple priorities effectively., • Excellent cross-functional communication skills and the ability to collaborate with teams across multiple business functions., • Analytical and detail-oriented mindset with a focus on operational excellence and continuous improvement. Salary & Benefits • Base Salary: $115,000 - $130,000, • Medical, dental and vision insurance, • 401(k) with company match, • Paid time off and floating holidays