Continuous improvement manager jobs in New York, NYCreate job alerts

Looking for a Manager MUST HAVE Bagel Job Experience Job Summary: The store manager is responsible for leading all team members in the efficient and profitable operation of a Bagel shop. He/she is responsible for managing the day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment, which provides consistent fast, efficient, and friendly service ensuring a Total Quality Experience for both our customers and team members. The store manager creates the tone and personality of the store by being an advocate of training, customer service, product knowledge and education, encouraging safe work practices, and a demonstrated commitment to our Guiding Principles and House Rules. Store Operations: Develops and executes sales and profit plans that are in-line with budgetary goals. Ensures and is accountable for profitability of the store by growing sales and controlling costs of goods, inventory levels, labor, supplies and expenses. Maintains and utilizes daily, weekly, quarterly and annual financial reporting tools. Ensures proper team member coverage, scheduling according to the needs of business while maintaining target labor costs. Oversees all cash and media management functions. Able to perform all POS duties, front and back of house functions including opening and closing procedures, coordinating with the Corporate Office as necessary. Maintains proper loss prevention standards, reviewing cash handling procedures, deposits and safe procedures. Maintains a clean well-merchandised store, following visual presentation plans and standards. Plans, executes and communicates all sales promotions and new product information effectively and efficiently. Identifies staffing, recruiting, interviewing, hiring, and training needs of qualified candidates. Facilitates on-going training and development of current staff. Promotes and practices safe work habits, identifying and resolving potential safety hazards, operational inconsistencies and any team member or customer incidents. Documents accidents, conducts initial investigation and determination of root cause in the interest of maintaining a safe work environment. Conducts monthly safety meetings ensuring team member compliance in all safety initiatives. Service: Is the Role Model for outstanding service and “owner” of the service initiative at his/her store. Pro-active in solving customer problems and satisfying customers in various situations. Ensures that all team members are committed to and demonstrate our Guiding Principles and House Rules. Ensures that all team members provide customers with efficient, friendly, superior service on a consistent basis. Consistently monitors, coaches and encourages team members to meet the Company’s service standards. Assesses and provides adequate staffing to provide efficient and friendly, superior service. Maintains high cleanliness standards consistently throughout the store in the areas of store appearance, merchandise and equipment. Product: Ensures that all Company bagel recipes and procedures are followed, maintaining the highest quality and consistent product standards. Ensures that all Company food offerings maintain the highest quality. Ensures that all team members are educated on our products and services, by developing an understanding of our various types of bagel. Training & Development: Provides ongoing training and development to all team members in the areas of operating standards, customer service and product knowledge. Demonstrates the ability to lead, effectively communicate. Builds morale and team spirit by fostering a work environment where team members input is encouraged and valued. Ensures each team member has received proper training. Continually develops team members, establishing specific performance objectives, and measuring team member performance regularly. Coaches and counsels team members for improved performance, documenting developmental plans as necessary.

We are seeking an experienced restaurant supervisor to join our team. In this role, you will be asked to perform a variety of managerial functions. This starts with providing our guests with a consistently high-quality dining experience. To do this, you will need to motivate our staff and demonstrate superior customer service skills. As a supervisor, you will also help our team meet its standards for quality and profitability. This will involve ensuring that all food health and safety requirements are met. Your job may also require you to hire new staff, train them, and create schedules that reflect the dynamic needs of the restaurant. Restaurant Supervisor Duties: - Assist in the hiring and training of new employees as well as the continuous training of existing staff - Oversee both front and back of house operations, including wait staff, kitchen crew, and bussing staff - Maintain high-quality food standards - Oversee our kitchen staff’s compliance with all health code and sanitation requirements - Provide exceptional customer service and lead staff to do the same - Respond to customer complaints quickly and resolve them effectively - Develop strategies for improving our customers’ dining experience Restaurant Supervisor Requirements: - High school diploma or GED - Previous supervisory experience in the hospitality industry preferred - Proven ability to work in a fast-paced setting - Strong multi-tasking skills - The physical ability to remain standing for long periods of time - Exceptional organizational, communication, and customer service skills - Strong managerial skills - Working knowledge of OpenTable

Description: Sr project manager - Contingent Workforce — focused on process improvement, project management and operations Key Responsibilities Support the RFI and RFP for selection of the Contingent workforce management tool Collaborate with cross-functional teams to update and create standard operating procedures (SOP) and prepare updates to ERP playbook to address gaps or reflect process improvements and changes Facilitates cross functional meetings, tracks decisions, ensures effective communication and implementation by downstream functions to drive desired outcomes. Develops and coordinates key presentations, ensuring coherence and effective communication. Support contract administration, invoicing and reconciliation activities. Helps manage strategic, financial, and operational planning material for presentation to senior leadership, as necessary. Manages business-specific financial activities for teams and maintains critical day-to-day operational connectivity of financial tasks for teams. Demonstrates strong collaborative skills, fostering a culture of commitment and continuous improvement by aligning people, processes, and tools in the support of operationalizing strategy Basic Qualifications 7+ years of experience in the contingent workforce management Established communication, project management, problem solving, and organizational skills, including management of multiple priorities and resources while maintaining attention to detail Proactive, self-motivated, and resourceful — able to cultivate path forward in ambiguous circumstances and know when to ask for support or escalation Affinity for a collaborative, team-oriented environment, and approach; ability to appropriately interact across diverse departments, senior management, and external customers/vendors Comfortable synthesizing information to support leadership presentations and memos Knowledge and skill with Smartsheet, Microsoft Excel, Word, PowerPoint, Teams, Visio, and other collaboration, reporting, and tracking tools To discuss this opportunity further, please contact me at your earliest convenience.

Join our esteemed team at OneBody Physical Therapy in our new location on the Upper West Side of New York. We are seeking a dedicated professional who is licensed in the state of New York with a preference for candidates with a minimum of two years of experience. Candidates with a specialization in orthopedic physical therapy are highly desired, and those with expertise in Schroth therapy, as well as a personal background as a former athlete, will be at a distinct advantage. As a Physical Therapist at our facility, you will play a pivotal role in providing top-notch rehabilitative care to our patients, helping them recover from injuries, surgeries, and physical impairments. Minimum Requirements: - Licensed Physical Therapist in the state of New York. - DPT with minimum of 2 years of experience in physical therapy practice. - Specialization in orthopedic physical therapy is preferred. - Experience or certification in Schroth therapy is advantageous. - Personal background as a former athlete or a dancer is an advantage. Key Responsibilities: - Conduct comprehensive assessments of patients' orthopedic conditions, including musculoskeletal injuries, and post-operative rehabilitation. - Develop tailored treatment plans based on assessment findings, utilizing evidence-based interventions to optimize patient outcomes. - Implement therapeutic exercises, manual therapy techniques, and modalities to improve mobility, strength, and function. - Provide education to patients and their families regarding their conditions, treatment options, and injury prevention strategies. - Collaborate with referring physicians and other healthcare professionals to ensure coordinated care and effective communication. - Maintain accurate documentation of patient evaluations, treatment sessions, and progress notes in compliance with regulatory standards. - Stay updated on the latest advancements in orthopedic physical therapy through continued education and professional development activities. Additional Skills: - Ability to work effectively in a team environment, fostering collaboration and communication with colleagues. - Demonstrated capability to work autonomously, efficiently managing caseloads and treatment plans. - Proficiency in medical software systems for documentation and patient management. - Comprehensive articulation of medical note-taking, ensuring thorough and accurate documentation of patient care. - Flexibility to work during all day and evening hours to accommodate patient needs. - Willingness to assist other therapists' patients and cover in their absence to ensure continuity of care and exceptional service delivery.

We are seeking a dynamic and innovative Social Media Director to lead and elevate our brand’s presence across all social platforms. As the Social Media Director, you will be responsible for developing a comprehensive social media strategy, creating engaging content, managing our social media team, and driving results that align with business objectives. You’ll be the voice of our brand online, working to increase visibility, enhance audience engagement, and grow our follower base. This role requires a strategic thinker with a passion for digital marketing, creativity, and proven experience in social media management. Key Responsibilities: Develop and implement the overall social media strategy to support brand awareness, engagement, and lead generation. Lead a team of social media managers, content creators, and designers to produce compelling content across platforms (Instagram, Facebook, Twitter, LinkedIn, TikTok, etc.). Create and curate high-quality, engaging content (visuals, videos, and copy) that aligns with brand identity and resonates with target audiences. Manage day-to-day social media activity, including content posting, audience interaction, and community engagement. Monitor, analyze, and report on the performance of social media campaigns, adjusting strategies to improve results and meet KPIs. Stay current on emerging social media trends, tools, and best practices to keep the brand competitive and relevant. Collaborate with cross-functional teams, including marketing, PR, and customer service, to ensure a cohesive brand message. Manage social media advertising budgets, including campaign planning, execution, and optimization. Develop influencer marketing strategies and partnerships to extend brand reach and drive growth. Engage with followers, respond to comments, and manage any social media crises or issues that arise. Continuously analyze social media insights and data to make informed decisions and recommendations. Qualifications: Bachelor’s degree in Marketing, Communications, or related field. 5+ years of experience in social media management, with a track record of success in growing and engaging audiences. Proven leadership experience managing social media teams. In-depth knowledge of social media platforms, analytics tools, and advertising strategies. Strong understanding of digital marketing, content strategy, and audience segmentation. Exceptional communication, copywriting, and editing skills. Creativity with a sharp eye for design and attention to detail. Ability to work in a fast-paced, collaborative environment. Experience with influencer marketing and building partnerships. Strong analytical skills with the ability to interpret data and turn insights into action. Experience in managing social media ad campaigns and budgets. Benefits: Competitive salary Health, dental, and vision insurance 401(k) with company match Flexible working environment Opportunities for professional development and career growth

Since 2001, Shobha has aimed to be the leading global destination for hair removal by continuously elevating the client experience. In a fast-paced world where customer service often falls short, we prioritize quality and constant improvement across our team, services, and products. Renowned for our consistency and client care, we’ve earned numerous accolades, including "Best Bikini Wax" by New York Magazine and Allure’s "Best Brow Treatments" in America. Our loyal clientele continues to recognize this across our four NYC and two DC-area salons. Are you a master of creating memorable client experiences? Do you have a sharp eye for detail, a passion for sales, and the ability to make every client feel like they’re the most important person in the room? Shobha is looking for a Customer Service Coordinator with polished skills who thrives in a fast-paced environment and knows how to take customer service to the next level. Here’s a peek at how you’ll help create a phenomenal experience for both our clients and team: Be the face of our salon—greeting clients with warmth and enthusiasm. Crush those sales goals by offering our service packages, memberships and products with excitement! Taking charge of the opening and closing routines—because a great day starts and ends with you! Manage appointments, keep client records up to date, and ensure every client has a flawless experience. Be our problem-solving hero—address client concerns with care, respect, and that golden touch! Maintain our salon’s fabulous appearance (Yes, this could include snow shoveling!). Keep inventory stocked and our shelves looking neat and clean. Hold the team to Shobha's high standards of excellence. Skills You'll Need: 1+ years of experience in retail, salons, hospitality, restaurants, or customer service (Sales is your superpower). A flexible schedule—because great things happen on weekends too! Amazing attention to detail (seriously, it's a must!). You're reliable, responsible, and ready to get things done. A true team player—no task is too small, no challenge too big. Ability to thrive under pressure and keep things cool, calm, and collected (we call it "putting out fires"). Zenoti experience is a plus, but if you haven’t used it, no worries—we’ll teach you! Bonus Points: You can lift 20 lbs like a champ. Standing for long periods doesn’t phase you. You have legal authorization to work in the U.S. Perks & Benefits: Salon discounts for you & your friends and family Commuter benefits Paid and unpaid time off We celebrate you—birthdays, anniversaries, and all the good stuff! A close-knit team that feels like family …and so much more! If you’re excited to join a place where you can shine, grow, and make a difference, then we can’t wait to meet you! ✨ Job Type: Full-time Pay: $20.00 per hour

Prepare and serve a variety of alcoholic and non-alcoholic beverages, including cocktails, beer, and wine, in a timely and accurate manner. Handle high-volume service tickets while keeping the bar organized, clean, and well-stocked. Provide full bar service to guests, ensuring every guest feels welcome and valued. Maintain an in-depth knowledge of the bar menu, including seasonal cocktails, specials, and ingredients, and be prepared to answer questions or make recommendations. Engage with guests in a friendly, approachable manner to enhance their overall experience and encourage repeat business. Work efficiently to meet the needs of guests, bartending staff, and the kitchen, while maintaining the quality and presentation of each drink. Follow all health and safety regulations and alcohol laws regarding service, sanitation, and cleanliness. Assist with opening and closing duties, including restocking supplies and maintaining a clean and organized work area. Foster a positive, team-oriented environment by collaborating with servers, kitchen staff, and management to ensure smooth and efficient operations. Stay up-to-date with industry trends and continuously strive to improve skills and knowledge.

Ultra Alternative Funding is dedicated to providing innovative financial solutions for businesses seeking funding alternatives. We pride ourselves on our customer-centric approach, ensuring our clients receive the best support and guidance throughout their funding journey. Position Overview: We are seeking a motivated and detail-oriented Call Handler to join our dynamic team. The ideal candidate will be the first point of contact for our clients, providing exceptional service and support while effectively managing inquiries related to funding options. Your role will be critical in ensuring a smooth and positive experience for our clients. Key Responsibilities: Handle inbound and outbound calls professionally and efficiently. Provide accurate information regarding funding products and services offered by Ultra Alternative Funding. Assist clients in completing applications and gathering necessary documentation. Address client inquiries, concerns, and requests promptly and courteously. Maintain detailed records of client interactions and follow-up actions in our CRM system. Collaborate with team members to resolve complex client issues and ensure client satisfaction. Continuously learn about our funding solutions to provide clients with the most up-to-date information. Assist in identifying opportunities for process improvements to enhance client experience.

Outside Sales Representative (Service Sales) - Stanley Access Technologies, New York, NY. Base Salary $80,000 - $90,000 plus commission structure. Stanley Access Technologies is recognized as an industry leader in the manufacturing, installation, and servicing of automatic and revolving doors. Our growing product and service offerings have driven significant growth for our service business. Join our world class team of diligent problem solvers, innovators, fresh thinkers, and communicators who excite and inspire others. Outside Sales Representative To promote the continuation of our quality reputation and focused growth, we are currently hiring the best talent available for the position of Outside Sales Representative responsible for sales throughout the State and the surrounding area. Lead generation, qualification, and sales of service contracts to new and existing customers Maintain current technical product-related knowledge, general sales techniques, market trends, and daily sales activity Develop and implement plans, process, and strategies for improving customer service and increasing service revenue Perform other assignments in support of service sales as requested by Service Sales Regional Manager Work closely with the local branch operation team to ensure overall customer satisfaction Develop and build positive relationships with customers in an assigned geographic area promoting new account development Responsible for providing the business with increased service revenue, and service contract growth Travel (+/-5%) in an assigned geographic area may be required within NYC and Long Island for this role. Deliver and own forecast and specified annual sales target for service contracts, Master Service Agreements, and Time and Material Agreements Maintain active relationships with current SAT customer base What You Need to Succeed 5 years sales/account management experience High school diploma or GED Experience in the door hardware, manual door, or revolving door industry Proficient in M/S Office and other common workplace applications Valid Driver’s License with no restrictions Excellent interpersonal and organizational skills Previous success attaining and exceeding sales goals Strong problem-solving skills Ability to use competitive drive and determination to meet and exceed demanding sales targets Additional Preferred Skills & Qualifications Outside sales background Salesforce experience Microsoft Dynamics 365, SAP, or similar business software experience An actionable contact list of decision makers Why Work for Us? Allegion is a Great Place to Grow your Career if: You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”. You’re looking for a company that will invest in your professional development. As we grow, we want you to grow with us. You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! What You’ll Get from Us: Health, dental and vision insurance coverage, helping you “be safe, be healthy”. A commitment to your future with a 401K plan, offering a 6% company match and no vesting period Tuition Reimbursement Unlimited PTO Employee Discounts through Perks at Work Community involvement and opportunities to give back so you can “serve others, not yourself” Opportunities to leverage your unique strengths through CliftonStrengths testing and coaching Compensation: This range is provided by Allegion. Your actual pay will be based on your skills and experience. The expected Base Salary Range: $80,000-$90,000. The actual compensation will be determined based on experience and other factors permitted by law. Commission Eligible: Yes

Machine Technician – Job Profile and Description Architectural Grille, a Division of Giumenta Corporation, located at 42 Second Avenue, Brooklyn, NY, 11215 is a family-owned and operated manufacturing company that has been in business since 1945. We are currently seeking to add a member to our growing team. The hours will be either 6:30AM – 3:00PM or 9:00AM – 5:30PM. This hands-on position will be responsible for maintenance and preventive maintenance, including all machinery, equipment, and operating systems such as controls, electrical troubleshooting, and any other issues pertaining to plant production. Duties and Responsibilities · Opening or closing the facility and associated properties · Working with the Facility Maintenance Manager · Supervise staff in the Maintenance department · Assist in the repair and installation of plant machinery · Assist with hands-on daily, weekly, monthly, and yearly preventive maintenance and repair for all machinery, equipment, and tooling · Performing daily tasks including troubleshooting and repairing machinery and operating systems to ensure the smooth running of the facility · Operating a fork-lift, scissor jack, and other machinery in the moving of material or equipment · Submitting appropriate reports to the management team · Performing other duties requested by the Facilities Maintenance Manager & Factory Manager Qualifications/Requirements: · Prior experience with industrial manufacturing equipment is preferred · Ability to work independently and as a team member · Experience with overseeing staff · Possess strong: o Interpersonal and communication skills o Time management · Possess the ability to: o Pay attention to detail o Read machine and electrical schematics o Read and interpret safety rules, operating and maintenance instructions, and other manuals and documents o Problem-solve machine issues and think outside of the box o Work outside of normal work hours, including weekends if needed · Must be: o Flexible o Neat and organized · Possess experience in: o Repair methods and maintenance practices for structures and equipment o Work safety practices o Mechanical systems including relevant equipment and tools o Knowledge of production machinery and techniques · Ability to be proactive, not reactive in fulfilling maintenance and repair responsibilities · Demonstrates a desire for continuous improvement and not waiting for something to go wrong Americans with Disabilities Specifications: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Salary: $65,000 - $70,000 Introductory Period: 90 Days After Thirty Days: · Health Care · Paid Holidays Paid Time Off (PTO): · Beginning 1/1 after completion of six months: 10 PTO’s · Beginning 1/1 after completion of two years: 12 PTO’s · Beginning 1/1 after completion of three years: 13 PTO’s · Beginning 1/1 after completion of four years: 14 PTO’s · Beginning 1/1 after completion of five years: 15 PTO’s · Beginning 1/1 after completion of six thru nine years: 20 PTO’s · Beginning 1/1 after completion of 10 years plus: 25 PTO’s After One Year: · Ability to contribute to the company 401(k) plan · Safe Harbor Plan 3% of your salary · Profit Sharing Plan Other Opportunities: · Year-end performance bonus (if warranted) · Annual increase (if warranted) · Transit Check · Voluntary Benefits from Extensis (Dental Plan, Vision Plan, Short Term Disability, Beyond Perks, Term Life Insurance, Flexible Spending, Long Term Disability, Credit Union, Group Home/ Auto Insurance, Critical Illness Insurance, Pet Benefit Plan, Section 529 College Savings, Prepaid Legal Services and Aflac)

As a Live Chat Agent, you will be responsible for providing exceptional customer service through live chat platforms. You will address customer inquiries, resolve issues, and offer support in a timely and efficient manner, ensuring a positive experience for each customer. Key Responsibilities: Customer Interaction: Respond to customer inquiries via live chat promptly and professionally. Provide accurate information about products, services, and policies. Resolve customer issues, complaints, and questions to ensure satisfaction. Problem-Solving: Identify and troubleshoot customer problems, offering solutions or escalating issues as needed. Follow up with customers to ensure resolution and satisfaction. Documentation: Record and maintain detailed notes of customer interactions and transactions in the CRM system. Update customer records and ensure all information is accurate and current. Performance Metrics: Meet or exceed performance goals related to response time, customer satisfaction, and issue resolution. Monitor and report on chat performance and customer feedback. Team Collaboration: Collaborate with other team members and departments to resolve complex issues. Participate in team meetings and training sessions to stay updated on product knowledge and customer service best practices. Continuous Improvement: Provide feedback on common customer issues and suggest improvements to processes or products. Stay informed about updates to products, services, and company policies. Qualifications: Education: High school diploma or equivalent; additional qualifications in customer service or related fields are a plus. Experience: Previous experience in customer service or a similar role is preferred but not required. Familiarity with live chat platforms and CRM systems is advantageous. Skills: Excellent written communication skills with the ability to convey information clearly and professionally. Strong problem-solving skills and attention to detail. Ability to multitask and manage time effectively in a fast-paced environment. Proficiency in typing and computer use. Attributes: Patience and empathy when dealing with customers. Strong interpersonal skills and the ability to work well both independently and as part of a team. A positive attitude and a commitment to providing high-quality customer service. Working Conditions: Schedule: May require flexible hours, including evenings, weekends, or holidays depending on business needs. Environment: [Office/Remote] environment with a need for a quiet workspace if working remotely.