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Job DescriptionDescription: About Us At Biz2Credit, we look for individuals who are ready to join a dynamic and innovative fintech company on a mission to change the lending landscape for small businesses. Our values of Collaboration, Responsibility, Empowerment, Disruption, Innovation, and Trust guide everything we do, and our purpose of helping small businesses succeed drives us forward. As a company, we believe that with the right tools and support, small business owners can achieve their dreams, and we're here to make that happen. That's why we're dedicated to developing cutting-edge solutions, like our Biz2X platform, a fully-configurable SaaS solution that leverages artificial intelligence and machine learning to make lending more efficient, effective, and accessible. But we're more than just another FinTech company. We're a team of individuals who bring their unique personalities, backgrounds, and experiences to work every day. We believe that diversity makes us stronger, and that's why we value a culture that is inclusive and supportive. We're looking for people who are excited about the opportunity to make a difference, who want to work in an environment that is both challenging and fun, and who are eager to bring their whole selves to work. So, if you're someone who is eager to join a company that is making a real impact, who values a positive and inclusive workplace culture, and who is ready to be a part of a team that is changing the lending landscape, we want to hear from you. Come join us and be a part of something truly special at Biz2Credit. About this Role The Funding Specialist is a key member of our sales team, responsible for helping small business owners access the capital they need to grow and succeed. In this role, you’ll deliver a full range of financial solutions—including Working Capital, Term Loans, Lines of Credit, ERTC Loans, and government-backed products like SBA 7(a) Loans. This position requires a strong mix of customer service, consultative sales, and relationship management skills. You’ll identify and develop new opportunities, guide clients through available funding options, and serve as a trusted advisor throughout the financing process. By collaborating with colleagues across underwriting, credit, and legal, you’ll ensure a seamless client experience while contributing directly to the growth and profitability of the business. The Funding Specialist is a key member of our sales team, responsible for helping small business owners access the capital they need to grow and succeed. In this role, you’ll deliver a full range of financial solutions—including Working Capital, Term Loans, Lines of Credit, ERTC Loans, and government-backed products like SBA 7(a) Loans. This position requires a strong mix of customer service, consultative sales, and relationship management skills. You’ll identify and develop new opportunities, guide clients through available funding options, and serve as a trusted advisor throughout the financing process. By collaborating with colleagues across underwriting, credit, and legal, you’ll ensure a seamless client experience while contributing directly to the growth and profitability of the business. Responsibilities • Prospect and Generate Leads: Utilize various channels, such as cold calling, networking, referrals, and digital marketing, to identify and engage potential partners who can benefit from our lending services., • Consultative Selling: Understand the unique financial needs of prospective clients and provide tailored MCA lending solutions that align with their business goals and requirements. including but not limited to: Working capital, Term-loan, Line of Credit, ERTC Loan along with government lending such as SBA 7a Loan., • Relationship Building: Establish and nurture long-term relationships with partners, acting as their primary point of contact throughout the entire sales process and beyond., • Needs Assessment: Conduct thorough needs assessments to evaluate clients' financial situations, cash flow, and repayment capabilities to determine the feasibility of different lending and funding options., • Product Knowledge: Stay up-to-date with the latest trends and developments in business lending and related financial products to effectively communicate the value proposition and benefits to clients., • Offer Development: Prepare and present comprehensive proposals that outline the terms, conditions, rates, and repayment schedules of lending solutions., • Negotiation and Closing: Engage in price negotiations, address objections, and work towards closing deals that are mutually beneficial for the client and the company., • Cross-Functional Collaboration: Collaborate with internal teams, including underwriting, credit, and legal departments, to ensure a smooth and efficient loan origination process., • Pipeline Management: Maintain accurate and up-to-date records of all client interactions, prospects, and sales activities using the CRM system., • Achieve Sales Targets: Meet or exceed monthly and quarterly sales targets by actively pursuing new business opportunities and maximizing revenue potential from existing clients.Requirements:, • Education: Bachelor's degree in finance, business administration, or a related field is preferred., • Languages Preferred: Proficiency in Mandarin and/or Spanish is highly preferred, as this role requires frequent communication with a diverse client base., • Experience: Proven track record of success in sales or business development, preferably in the financial services industry., • Experience with Revenue Based Funding or alternative financing products is highly desirable., • Established Book of Business: History of working with established ISO partners in space., • Strong understanding of financial concepts, including cash flow analysis, credit evaluation, and repayment structures. Familiarity with small business financing options and the MCA lending market is a plus., • Communication Skills: Excellent verbal and written communication skills to effectively articulate complex financial concepts and build rapport with clients., • Sales Skills: Demonstrated ability to identify client needs, overcome objections, and close sales deals. Strong negotiation and persuasive skills are essential., • Relationship Management: A customer-centric approach with the ability to build and maintain long-term client relationships. Prior experience in managing a client portfolio is advantageous., • Results-Driven: Proven ability to meet or exceed sales targets and work independently in a fast-paced, target-oriented environment., • Technology Proficiency: Comfortable in working within CRM systems, sales tools, and Microsoft Office Suite for sales documentation and reporting., • Team Player: Collaborative mindset with the ability to work effectively within a cross-functional team environment., • Ethical Conduct: Maintain high ethical standards and adhere to regulatory guidelines and compliance requirements. Benefits & Perks • Generous medical, dental, and vision insurance., • 401K match, stock options, commuter benefits, and employee incentive plan. $60,000 plus sales commission

Job DescriptionRecords Management Specialist IIEmployment Type: Full-Time, Mid-LevelDepartment: Office Support CGS is seeking an experienced Records Management Specialist to provide administrative support for a large Federal agency initiative. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Customer Service Excellence: Demonstrated ability to interact professionally and effectively with a wide range of individuals, providing high-quality support, resolving issues promptly, and maintaining a positive and empathetic approach to service delivery.- Strong Organizational and Time Management Skills: Proven ability to manage records, files, and data systematically and accurately. Strong attention to detail and the ability to prioritize tasks effectively in a fast-paced environment.- Adaptability with Technology: Comfortable working with electronic records systems and adapting quickly to new software or technological processes. A proactive attitude toward learning and implementing digital tools to enhance productivity.- Training and Development Capabilities: Experience delivering training to colleagues or clients, with the ability to develop and write clear, engaging, and comprehensive training materials or instructional content.- Effective Communication: Excellent written and verbal communication skills, especially in documenting procedures, communicating with team members, and supporting end-users or customers.- Team-Oriented with Independent Drive: A collaborative team player who can also work independently, take initiative, and contribute to continuous improvement efforts. Qualifications:- Previous experience in a customer service role, with a strong focus on client satisfaction and support.- Background in records or data management, including organizing, maintaining, and retrieving information efficiently.- Proficiency in using current versions of Microsoft Windows and related applications (e.g., Microsoft Office Suite).- Experience with electronic recordkeeping systems or document management platforms.- Prior experience in training roles, including designing, writing, and facilitating training modules or instructional materials. Ideally, you will also have:- College Degree Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Level/Function: Senior Specialist, Product Sales Title: AVP, Product Sales About BetaNXT BetaNXT is a leading provider of frictionless wealth management infrastructure, real-time data solutions, and an enhanced advisor experience. We invest in platforms, products, and partnerships to accelerate growth for the ecosystem we serve. Our connective approach empowers our clients to deliver a comprehensive, end-to-end advisor and investor experience. BetaNXT is a premier provider of technology, data, and operations as services to a rich client base of wealth managers, institutional wealth firms, and digital brokers. It is comprised of three industry-leading businesses which, combined, provide end-to-end solutions across the investment lifecycle. Overview of the AVP, Product Sales: We’re seeking an AVP, Product Sales to drive growth for our Client Communications business — encompassing statements, confirms, and tax forms across digital and print channels. This individual will be responsible for new-logo acquisition and whitespace expansion within a defined territory, operating as a true hunter who builds and manages their own pipeline while partnering closely with our Enterprise Sales team to close opportunities tied to strategic accounts. This is an exciting opportunity for a motivated sales professional who thrives in a fast-paced, collaborative environment and enjoys turning complex client needs into impactful, measurable solutions. This position involved 30-40% travel for client meetings, onsite presentations and participation in key industry events. Duties and Responsibilities of the AVP, Product Sales: Territory & Pipeline Management • Define named-account coverage, ideal customer profiles, and quarterly activity and revenue targets., • Generate new opportunities through multi-channel outbound activity (email, phone, social, events)., • Qualify and convert leads from Business Development and Marketing into sales-qualified opportunities. Sales Execution • Lead discovery sessions to diagnose client pain points related to regulatory compliance, client experience, and operational efficiency., • Build value-based business cases quantifying benefits such as e-delivery adoption, print and postage savings, and cost-to-serve reduction., • Manage the full sales cycle, including RFPs, ROI/TCO modeling, negotiations, and contract execution., • Maintain accurate pipeline and forecasting data within Salesforce. Collaboration & Deal Strategy • Operate within a team-selling model, working alongside:, • Enterprise Sales to align account strategy and executive relationships., • Product Management and Solutions Engineering to tailor solutions and demonstrate value., • Client Communications Operations, Security/Compliance, and Legal to ensure successful delivery and risk alignment., • Develop and execute competitive strategies to displace point solutions and position BetaNXT’s differentiated value., • Ensure smooth handoffs to Relationship Management and Client Success while identifying expansion and cross-sell opportunities. Skills and Experience of the AVP, Product Sales: • 3+ years of B2B solution sales experience, within the financial services, wealth management, or fintech space., • Proven ability to contribute to sales results through client engagement and opportunity development., • Excellent relationship management and communication skills with the ability to build trust with clients., • Experience building ROI/TCO models and presenting value propositions to Operations, Compliance, and Digital leaders., • Proficiency in Salesforce and comfort managing a structured, metrics-driven sales process., • Familiarity with MEDDICC, Challenger, or SPICED methodologies is a plus., • Bachelor’s degree or equivalent professional experience required Compensation: We offer a competitive compensation package commensurate with experience including full benefits offering and PTO. Minimum base salary of $80,000 #LI-Remote

Job DescriptionAbout Kiddom Kiddom is a groundbreaking educational platform that promotes student equity and growth by uniting high-quality instructional materials with dynamic digital learning. Through unparalleled curriculum management functionality, Kiddom empowers schools and districts to take ownership of their curriculum – resulting in learning experiences tailored to meet the unique needs and goals of local communities. Kiddom’s high-quality curriculum is layered with robust teacher and leader data insights to drive the continuous improvement of instructional decisions, school/district programming, and professional learning. Kiddom is seeking a Deal Desk Specialist to serve as the connective tissue between Sales, Finance, Supply Chain, Legal, and Customer Success. This role will support the sales cycle by managing the end-to-end order process, reviewing and structuring deals, and ensuring timely, accurate, and compliant quoting and contract workflows. You'll be instrumental in enabling scalable growth, improving operational efficiency, enabling accurate business metrics, and ensuring a frictionless experience for our internal teams.You Will... • Deal Structuring & Quoting, • Assist Account Executives in generating pricing quotes using CPQ tools (e.g., Salesforce.com (SFDC), or other future quoting systems)., • Review and validate quotes for accuracy, approvals, and policy compliance., • Recommend deal structures that align with revenue recognition, legal, supply chain, rostering, and operational guidelines., • Order Processing, • Own end-to-end order processing, from quote creation to quote acceptance through booking and hand-off to supply chain and rostering., • Partner with Finance and Legal to ensure contracts and POs meet internal requirements., • Maintain accurate records of bookings, contract details, and special terms to enable accurate business metrics., • Sales Enablement & Support, • Serve as the go-to resource for the sales team for quoting, order status, and pricing policy questions., • Deliver training and support on sales tools and processes., • Help implement improvements to quoting and deal workflows., • Policy Compliance & Optimization, • Ensure all deals follow internal pricing, discounting, and approval guidelines., • Identify inefficiencies and help develop scalable improvements to the quote-to-cash process.What We're Looking For..., • 2–4 years of experience in Deal Desk, Sales Operations, or Revenue Operations, • Experience with Salesforce CRM required, • Excellent attention to detail and process orientation, • Familiarity with CPQ systems, • Strong interpersonal and communication skills - able to work across Sales, Finance, Legal, Supply Chain, and Customer Success, • Comfortable in a fast-paced, evolving startup environment, • Experience in SaaS or education technology a plus, • Familiarity with revenue recognition concepts and SaaS billing models

Job DescriptionDescription: JOB TITLE: Benefits Specialist, Family Support Program DEPARTMENT: Family Counseling / Preventive Services EXEMPTION: Non-Exempt PURPOSE OF THE POSITION: The Benefits Specialist is a new position in the Family Support Program. The Benefits Specialist will support families to increase their economic stability as part of a case management and counseling team providing wraparound support to families living in Sunset Park, Brooklyn. The Benefits Specialist will become a member of a well-established benefits access and enrollment team at CFL, benefiting from training and collegial support. REPORTS TO: Program Director SUPERVISES: N/A I. SPECIFIC RESPONSIBILITIES include, but are not limited to • Collaborate closely with program staff to increase the family’s economic stability in the Family Support Program., • Conduct comprehensive benefits screenings for families, • Provide application and enrollment assistance, and verify receipt of benefits, • Provide advocacy and follow-up assistance, • Develop expertise and assist families with public benefits, including SNAP, cash assistance, HEAP, housing assistance, health insurance, WIC, social security benefits, unemployment, NYC ID, Fair Fares, childcare, etc., • Accompany families to benefits offices as needed to provide advocacy, • Collaborate closely with program staff to track and meet families’ goals, • Participate in outreach and engagement activities within the community, • Provide consultation to the program team on benefits and navigating related systems, • Conduct workshops for families, • Develop and maintain relationships with all CFL programs to connect families within CFL’s integrated service model, • Participate in weekly team and individual supervision meetings, • Adhere to best practices in customer service and maintain confidentiality, • BA/BS/BSW, • At least one year of relevant experience, • Bilingual in Mandarin required, • Knowledge of public assistance programs and familiarity with enrollment processes preferred, • Strong communication and organizational skills, • Build and maintain collaborative, daily interactions with co-workers and supervisors, and school staff, • Effectively communicate with external organizations, • Have a strong sensitivity to cultural differences present among staff and clients within our organization, • Possess a strong belief in people’s ability to grow and change IV. WORKING CONDITIONS • Work at multiple sites, including community spaces and office settings, • Considerable time is spent sitting and using a computer, • Attendance at various meetings in the agency and in the community, • Regular travel among community partners located in Sunset Park and CFL’s central location, • Flexibility for occasional evening and weekend work, • Fast-paced, high-energy, and highly collaborative environment The Benefits Specialist in the Family Support Program focuses on screening families for public benefits, completing enrollments, conducting advocacy, and connecting families to other concrete resources. The Benefits Specialist is an ambassador for CFL, interacting at all times with respect and kindness, generosity, and solution-focused problem-solving. The comprehensive benefits package includes up to four weeks of paid vacation, fourteen paid holidays, medical, dental, and life insurance, and retirement benefits. Additional voluntary benefits include disability, critical illness, and accident. Requirements:

Job Description Field Sales Specialist, NYC Description: • We’re looking for a scrappy, hands-on Field Sales Specialist, with a proactive, entrepreneurial spirit. If you thrive in fast-paced startup environments, can wear many hats, and aren’t afraid to do the groundwork, this role is for you. As the frontline, you’ll identify and connect with potential hosts, gather market insights, and drive new business by developing strategies and executing grassroots outreach. Duties:, • Proactive Market Engagement: Conduct market visits and on-the-ground assessments to evaluate listings, benchmark competitors / accommodations, and provide actionable insights for strategic planning., • Outbound Sales & Playbook Building: Execute cold outreach to prospective and churned hosts. Develop and iterate on sales strategies, pitches, and scalable playbooks, incorporating real-time feedback to drive impact., • Digital & Community Ops: Actively participate in neighborhood-level social groups, digital forums, and local communities to identify and engage potential hosts and influencers. Foster relationships with industry professionals, organizers, and local leaders to find high-leverage opportunities., • Startup Mindset & Bias for Action: Display a strong sense of ownership and problem-solving ability. Experiment with new strategies and rapidly prototype tactics and operational processes., • Cross-functional Collaboration & Leadership: Partner closely with Sales and Marketing teams to test pitches and refine messaging based on real-time feedback.Requirements:, • 3-5 years’ experience, • Scrappy self-starter with a proactive, hands-on approach, • Natural people person—comfortable cold calling, chatting in group threads, or texting someone new, • Curious and energized by learning what makes local communities tick, • Highly organized and able to manage multiple conversations and priorities, • A clear communicator with a positive, authentic tone (voice, written, and digital), • Passionate about our mission to build belonging and economic opportunity, • Experience in customer success, outbound sales, community engagement, or grassroots field operations, • Empathy for small business owners, hosts, or side hustlers, • Passion for hospitality and/or real estate, • MUST BE LOCATED IN NYC, • Willingness to Travel, • Ideal Experience, • Startup Experience: Prior roles in fast-paced, growth-focused environments; comfortable operating with ambiguity and limited resources., • Sales Expertise: Proven background in outbound sales or grassroots operations, with a track record of successful cold outreach and business development. Experience building or executing sales strategies for multi-sided marketplaces or direct-to-consumer businesses. Note: SaaS sales backgrounds are not a fit for this role., • Industry Experience (A Plus): Real estate, hospitality, or similar / adjacent industries. Compensation:, • $52.12 – 58.62/hr W—2Req ID:, • 36532603

Job Description HANAC, Inc., originally founded by George Douris as the Hellenic American Neighborhood Action Committee, is a New York City-based multi-faceted social services organization. Established in 1972, HANAC was created to serve the needs of vulnerable populations throughout New York City. The Learn and Earn Program supports high school juniors and seniors by providing guidance, paid internships, career planning, tutoring, college preparation, and leadership development opportunities. The Employment/Education Specialist will provide direct support and supervision to youth participants in the Learn and Earn Program. This position will ensure a safe, engaging, and enriching environment for participants while fostering career exploration, work readiness, and leadership skills. This role requires facilitating project-based learning activities, workshops, and orientations to help youth make informed career and education choices. The Employment/Education Specialist will also be responsible for supervising program participants, mentoring them as they enter the workforce, and maintaining professional relationships with worksite supervisors. Key Program Goals: • Support participants in developing work readiness, social, and job skills, • Ensure a safe and structured learning/work environment, • Adhere to agency policies and compliance requirements, • Provide essential support services across program units, • Maintain detailed and accurate program records Rate of Pay: $20.50 - $25 per hour Work Schedule: Monday to Friday, 2 pm - 6 pm. Schedule is TBD and subject to change. Work Location: Q258 Energy Tech High School 36-41 28th St, Long Island City, NY 11106 Responsibilities: • Supervise day-to-day activities and on-site experiences for program participants, • Organize and lead professional development workshops on topics such as:, • Program orientation, • Work readiness, • Financial literacy, • Teamwork and conflict resolution, • Time management, • Education and career exploration, • Provide educational advising to support the individual needs of participants, • Assist youth in exploring career interests, industries, and educational pathways, • Support youth in acquiring professional work habits and employment-related skills, • Develop and maintain strong relationships with participants, ensuring a positive experience, • Create and sustain real-world learning and working experiences for program participants, • Teach financial literacy skills and other essential competencies for career and personal success, • Maintain a well-organized and engaging learning environment, • Ensure timely and accurate submission of program-related documents, including timesheets, evaluations, and assessments, • Act as a liaison to worksites, conducting weekly check-ins with participants and worksite supervisors, • Monitor and resolve workplace issues, assisting participants and employers in conflict resolution, • Collect and verify all relevant worksite documents, including timesheets and evaluations, ensuring compliance with program deadlines, • Address and document any incidents, reporting them to the Program Director as needed, • Perform administrative tasks such as outreach, phone calls, emails, faxing, and document preparation, • Attend required meetings and professional development, • Complete Basecamp check-ins twice per day to ensure clear communication and task tracking, • Minimum: High School Diploma; current college enrollment or AA/AS degree preferred, • Minimum three years of experience facilitating workforce and career development workshops for youth, • Experience in classroom management and youth engagement, • Strong interpersonal skills and the ability to work in a professional setting, • Proficiency in Microsoft Word, Excel (2010 or later), and Google Suite, • Excellent organizational, administrative, and time management skills, • Prior experience with Workforce Development Programs is a plus, • Experience in youth development, work readiness training, and curriculum development, • Strong customer service skills and the ability to manage multiple responsibilities efficiently, • Creative and professional mindset with a positive attitude and sense of humor, • Passion for youth development and community engagement nnlDDjXLKO

Job DescriptionCOMPANY SUMMARY Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor’s 2025 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2025, ESRT’s portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The Accounts Payable Specialist reports to the Director, Corporate Controller, and is responsible for overseeing accounts payable transactions for multiple properties. The position involves ensuring accuracy in financial processes, coordinating with various departments, and seeking improvements in efficiency. The role requires handling multiple tasks in a fast-paced environment and collaborating with internal stakeholders and external vendors. Experience in accounts payable with a focus on customer service setting is necessary. The individual is expected to assist with team collaboration, participate in process improvement initiatives, and maintain compliance with internal controls.RESPONSIBILITIES • Perform the day-to-day processing of all accounts payable transactions for multiple properties, • Review invoices and statements to ensure all information is accurate, including proper coding of payables, • Coordinate with personnel with regards to purchase orders, • Resolve invoice discrepancies with vendors and internal teams, including performing vendor reconciliations, • Review vendor onboarding documentation and vendor changes and ensure accurate data entry in Yardi, • Perform weekly check runs, ensuring accurate and timely execution of payments, • Assist with reconciliation between third party payment processor (Paymode) and Yardi, • Generate metric reporting, • Investigate and identify solutions to enhance process efficiencies from invoice approval through payment processing, • Participate in special projects as required, • Prepare, issue and file 1099s at year end, • Assist in responding to audit requests, • Issue stop payments from banks and reissue checks, • Respond to year-end audit requests from vendors’ accountants, • Review of expense reimbursementsWHAT SUCCESS LOOKS LIKE, • Ability to build strong working relationships with vendors and colleagues, • Process invoices in a timely manner, ensuring accuracy and prompt resolution of discrepancies with vendors and internal departments, • Meet or exceed key performance indicators and targets, • Ensure compliance with company policies and procedures as well as regulatory requirements, • Contribute to the overall financial health and success of ESRTREQUIRED SKILLS / ABILITIES, • Exceptional written and oral communication skills, • Outstanding customer service skills, • Ability to work independently and collaboratively in a fast-paced team environment, • Excellent analytical, mathematical, and organizational skills, • Strong proficiency in MS Office (Excel and Word)EDUCATION & EXPERIENCE, • 5+ years of experience in Accounts Payable role required, • Yardi software experience preferred, • Experience with process improvement and automation preferredPHYSICAL REQUIREMENTS, • Prolonged periods of sitting at a desk and working on a computer, • Must be able to lift up to 15 pounds at timesWHAT YOU CAN EXPECT, • At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work® Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors -, • Adaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently, • Dynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT, • Dependable – you take a strong sense of ownership and accountability over your work, • Passionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude, • Curious – you consistently look for new ways to work smarter, not just harder, • Ethical – you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture, • Positive – you possess a service-oriented attitude with excellent follow through BENEFITS, • Competitive base salary and bonus, • Health/Dental/Vision insurance, • Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance, • Voluntary Enhanced LTD Program, • Voluntary Hospital, Accident, and Cancer Programs, • 401(k) with 100% match up to 5%, • Paid parental leave, • Pre-tax transit accounts, • Employee Assistance Program for emotional, financial, and legal supportWELL-BEING, • Generous paid time off, • Flex Summer Fridays, • Employee engagement programs, • Volunteer time off, • Continuing education, • Complimentary Empire State Building Observatory access, • Complimentary gym membership and other wellness benefits

Job Description JOB SUMMARY: The Procurement Specialist manages all the Indirect Purchases related to 3 brands of L’Occitane Group in North America – L’Occitane En Provence, Erborian and Elemis. With a spend of over USD 100M and around 1,000 suppliers, this position has a big opportunity not only on negotiation but also on processes and tools implementation and review for Marketing, Merchandising, Supply Chain, and other Business Services categories. This role also involves supplier management, with a big focus on Corporate Social Responsibility and Sustainability, aligned with L’Occitane Group’s values and commitments. JOB RESPONSIBILITIES: * • Lead RFI, RFP and RFQ processes according to business needs, partnering with the different areas within the company – Marketing, Merchandising, Supply Chain, Finance, HR, Digital, Sales and Sustainability Teams., • Run strategic sourcing projects when appropriate., • Run financial analysis, partnering with Finance to ensure the results of negotiations are according to business’ expectations., • Discuss and review contracts with suppliers and internal stakeholders, as well as manage contracts during their lifecycles., • Propose new processes or processes improvement, according to day-to-day activities., • Partner with suppliers to close win-win deals and strength relationships., • Be part of a global Procurement community, exchanging information and doing benchmarks with the different regions and brands of the group, leveraging the results for the business., • Propose new options of suppliers, services, and materials from the market, to enable innovation., • Engage and manage suppliers on our programs of Corporate Responsibility and Sustainability, taking these criteria in consideration on all the decisions made within Procurement., • Report monthly and quarterly results and KPI’s for Leadership and Finance teams., • Cost Savings, • Cost Avoidance, • Corporate Responsibility Program Coverage, • 3-5 years on Procurement, with progressively increasing responsibilities within consumer goods and/or retail industries., • Experience on Indirect Procurement, preferably on Marketing and Merchandising categories in the USA market., • Experience on negotiation, strategic sourcing, and RFx processes., • Experience on contract and supplier management.Preferred:, • Experience within Beauty Industry and/or Retail., • Supplier management experience with focus on Corporate Responsibility and Sustainability., • Project management and processes review/creation experience., • Background on multi-country and/or multi-brand organization.SKILLS:, • Ability to partner with and influence others without direct authority., • Build consensus and collaborate with people from different functions, proposing solutions and options from the suppliers’ market., • Hands-on mentality, demonstrating autonomy and showing the ability to manage expectations and requirements of different stakeholders., • Strong prioritization skills in order to meet deadlines., • Organization skills to be able to control KPI’s, contracts and a variety of different projects and different categories at the same time., • Customer centric behavior with pro-active attitude., • Demonstrated flexibility and willingness to respond to changes in the external and internal environments., • Excellent communication and presentation skills., • 3 times/week at NYC office, • Visits to the warehouse in NJ and national suppliers as needed - around 10% of the timeThe compensation for this role ranges from $75,000 - $85,000 (based on skills, experience and with differentials applied if outside of NYC.) All Applicants: L'Occitane's Privacy Statement United States Applicants Only: Employee Rights FMLA: Posters FMLA Special Rules for Returning Military Members (USERRA) Powered by JazzHR qvr5mIUESi

Location: FUllY ONSITE IN STAMFORD, CT LOCAL CANDIDATES ONLY - 5 DAYS ONSITE We are looking for a Video Conferencing and Live Event Support Specialist who can provide hands-on, in-room technical support for enterprise meeting spaces and hybrid events, while ideally also understanding the network fundamentals that impact AV system performance. The ideal candidate is equally comfortable setting up and troubleshooting AV hardware in a live environment as they are collaborating with network teams to diagnose connectivity and quality issues. The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate’s/applicant’s qualifications, skills, and level of experience as well as the geographical location of the position. Applicants must be legally authorized to work in the United States. Sponsorship is not available. Our client is seeking an AV (Video Conference) Engineer: Must-Have AV / Video Conferencing Skills: • Hands-on, in-room support for Zoom Rooms or similar like Webex Rooms or Team Rooms., • Experience setting up, testing, and troubleshooting cameras, microphones, speakers, displays, switchers, and projectors., • Familiarity with Crestron or similar control systems and general AV signal flow., • Experience supporting live or hybrid events (executive meetings, town halls, all-hands, webinars)., • Comfortable coordinating with Facilities, IT, and vendors for event logistics and issue resolution., • Strong customer service and composure under pressure. Able to communicate clearly with executives and end users. Network Operations Knowledge (Nice-to-Have / Strong Plus) • Understanding of network basics: IP addressing, VLANs, DHCP, DNS, and routing., • Awareness of QoS, latency, jitter, and bandwidth management for real-time media., • Experience with Cisco switches/routers and network monitoring tools., • Experience with Jira, ServiceNow, or Splunk for incident tracking and diagnostics., • Ability to work with Network Engineers to troubleshoot AV connectivity and performance issues. Preferred Certifications / Extras • AVIXA CTS or CTS-I certification (or manufacturer equivalents: Crestron, Extron, Biamp, Q-SYS)., • Experience maintaining AV documentation, diagrams, and inventories., • Familiarity with Zoom Admin, Zoom Device Manager, Poly Lens, or other AV monitoring platforms., • Excellent interpersonal skills, professionalism, and responsiveness during live events., • Legally eligible to work in the United States. Benefits/Other Compensation This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit). Why Hays? You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there’s a position you really want, you’re fully prepared to get it. Nervous about an upcoming interview? Unsure how to write a new resume? Visit the ___ section to learn top tips to help you stand out from the crowd when job hunting. Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays’ guiding principles is ‘do the right thing’. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us. In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570. Drug testing may be required; please ___ for more information.

Job DescriptionWhat We Offer • Competitive salary based on experience, • On site Health Club, • Health, dental, and vision insurance, • IRA with company match, • Paid time off and holidaysJob Summary We are seeking an Accountant Specialist to join our team. In this role, you will be instrumental in managing the company’s financial integrity, ensuring compliance, and providing strategic financial insights to management. You will support the accounting department by maintaining accurate records of incoming and outgoing payments, data entry, reconciliations, and other essential accounting tasks. The ideal candidate is highly organized with strong mathematical and problem-solving skills. Some experience in financial preparation and analytics is preferred. Project based or construction accounting a plus. Key Responsibilities • Work with a Global team, • Ensure compliance with tax regulations, internal controls, and audit requirements, • Enter financial data and transactions, • Vendor, Supplier, and Customer Relations, • Process accounts payable and accounts receivable, • Prepare customer invoices, submit to client preferred portals, and follow up for timely payments, • Maintain deferred revenue schedule, • Match bills against purchase orders, obtain approvals, and ensure proper coding in financial system, • Verify the accuracy of transactions that have been entered, • Weekly Bank and credit card reconciliations, • Support financial planning, forecasting, and cash flow management, • Monitor General email accounts and distribute information to appropriate channels, • Analyze financial information and present to management, • Assist in the creation of accounting policies to comply with all rules and regulations, • Maintain up-to-date knowledge of industry trends and developments, • Assist in the month end close process, • Prepare Ad-hoc reports as requestedQualifications, • Bachelor’s degree in accounting or a related financial field, • Previous experience as an accountant, bookkeeper, or similar position, • 5+ years of accounting experience, ideally in logistics, construction, or infrastructure, • Strong knowledge of construction/project-based accounting and WIP schedules, • High level of accuracy and attention to detail, • Understanding and knowledge of foreign exchange transactions, • Strong Data Entry and Mathematical Skills, • Advanced Excel Skills and QuickBooks Desktop experience preferred, • Excellent attention to detail, time management, organizational, and communication skills, • Ability to meet deadlines and manage multiple priorities in a fast-paced environment, • Excellent problem-solving skills, flexibility, and ability to resolve disputes

*Must be able to lead team onsite, and handle client facing responsibilities. * 70% -90% Travel GA, CA, AZ, NY, Chicago $40-$ 50/hr Seeking a highly skilled Low Voltage Implementation Specialist to support the technology build-out and upgrades of distribution centers, retail, production, and office facilities for high-profile clients. This senior-level technical role involves low voltage cabling, network hardware installation, and system integration across a variety of high profile client environments. Team Lead, or Management. Strong drive, attitude, and the ability to handle high-expectation clients are key to success. Qualifications: • 5+ years of experience as a Low Voltage Technician., • 5+ years installing fiber optic, copper, and other structured cabling systems., • Hands-on experience with network hardware installation, power, and cabling standards., • Experience managing on-site deployment teams and coordinating project tasks., • Strong technical troubleshooting, documentation, and client communication skills., • Must be willing to travel extensively (regional 75%+)., • Ability to work flexible hours, including late nights (start times as late as 10 PM)., • Must be able to handle high-expectation clients professionally., • BICSI certification, • OSHA certification, • Tester certification Exfo/Fluke, • Additional technical certifications in low voltage, networking, or related fields Key Responsibilities: • Serve as a lead technical resource, providing guidance and troubleshooting for complex deployment issues., • Install, service, and integrate low voltage systems including fiber optic and copper cabling, Data Networks, and Wireless Networks., • Perform comprehensive testing and certification of installed copper and fiber cabling using EXFO/Fluke Networks testers (e.g., Fluke DSX series, OTDR) to ensure compliance with industry standards (e.g., TIA/ISO)., • Utilize EXFO/Fluke qualification tools (e.g., LinkIQ) to verify network connectivity and troubleshoot common network issues., • Use multimeters and voltage testers to verify power, test circuit continuity, and ensure the absence of voltage during lockout/tagout procedures., • Read and interpret blueprints, schematics, and other technical diagrams to determine the proper installation path and method for systems., • Manage network upgrades at client sites, including Main Distribution Frames (MDFs) and floor-level network closets., • Provide technical direction to Deployment teams, ensuring projects follow Computacenter deployment practices and guidelines., • Deliver quality solutions within agreed milestone timelines and maintain high customer satisfaction., • Analyze technical environments, create documentation, and prepare reports., • Present technical solutions to clients and serve as a key point of contact on-site., • Lead project teams including consultants, specialists, engineers, and vendors during implementation phases., • Perform hands-on deployment work as needed., • Work overtime, weekends, and/or holidays to meet customer commitments., • Adhere to safety protocols while handling equipment and cabling., • Lift up to 50 lbs routinely and up to 70 lbs occasionally; bending, stooping, kneeling, and crouching required., • Maintain reliable transportation to ensure on-time arrival for scheduled shifts.

We are currently looking for a motivated, innovative, and experienced Conflict Analyst/New Business Intake Specialist. The position will include conflicts analysis, data entry, database management and general office work. The energetic individual will work in the Conflicts/New Business Intake Department reporting to the Director of Operations. The Conflicts Analyst is responsible for providing Conflict of Interest searches regarding new business and be responsible for processing the Firm’s new matter forms. Essential Functions: • Conduct thorough research, analysis and documentation of potential conflicts of interest associated with new clients and matters., • Perform various duties such as filing and scanning, data entry, cross-referencing, copying, and retrieval., • Review documents submitted for new client and existing client/matter acceptance., • Perform conflict of interest search for Attorneys and staff members and resolving conflicts., • Timely responsiveness to Attorney, Paralegals and Legal Assistants with conflict interest checks, client/matter status and support., • Ensure all firm policies and procedures are adhered to before new clients are opened., • Maintain accurate conflict database and provide excellent customer service to legal assistants and attorneys., • Working knowledge of professional responsibility and legal ethic rules pertaining to conflicts., • Employ and enforce risk management processes and procedures., • Contribute to new business conflicts and intake process, procedure and technology improvement to enhance efficiency and manage risk, • Other duties and responsibilities as assigned. Competencies: • Exceptional attention to detail., • Excellent communication and interpersonal skills., • Strong work ethic., • Ability to handle confidential and sensitive information with the appropriate discretion, • Sound judgement and problem solving skills., • Strong organizational and time-management skills., • Ability to work independently, handle a high volume of work efficiently, and accept a high degree of accountability., • Ability to multitask and prioritize assignments while consistently delivering quality work product, • Proven experience performing under pressure in a fast-paced environment, both individually and within a team setting., • Proficiency with Microsoft Office, particularly with Excel and Access and Intapp Conflicts, and Aderant preferred, • Must have ability and willingness to work outside normal business hours as needed. Education and Experience: • 2+ years of conflict experience in the legal industry, • Bachelor’s degree

IT OPERATIONS SPECIALIST Pay: $40-50 hr Location: Manhattan Summary We are seeking a detail-oriented and customer-focused IT Operations Specialist to oversee and support a dynamic in-office technical environment. The ideal candidate will manage hardware inventory, provide expert in-person support, troubleshoot hardware and software issues across a range of devices, and collaborate with various teams to ensure seamless technology operations. If you have a knack for swift problem-solving, strong technical knowledge, and a commitment to white-glove service, this position offers an excellent opportunity to contribute to our organization's success. Requirements • 3-5 years of experience in system administration or a similar IT support role, • Proven experience managing on-site inventory, hardware requests, and vendor coordination, • Strong Mac experience is essential, • Expertise in providing white-glove, high-level support, • In-depth knowledge of networking concepts (TCP/IP protocols, Wi-Fi, VPN, wired connections), • Familiarity with Google Workspace and Microsoft 365 platforms, • Ability to troubleshoot AV equipment (e.g., Neat Bars, Zoom Rooms), • Experience with Active Directory or Okta for user provisioning and permissions, • Competency in handling user access requests and security protocols, • Experience with mobile device management (MDM) and software/hardware installations, • Ability to assist with conference room technology setup and troubleshooting Responsibilities • Manage on-site inventory, including hardware requests, shipping, receiving, and vendor interactions, • Provide in-person, white-glove support for end-users’ hardware and software issues across various devices, • Support user access management, ensuring proper permissions in AD, GSuite, Okta, and similar systems, • Troubleshoot network connectivity issues (Wi-Fi, VPN, wired) and assist with software installations and mobile device setups, • Collaborate with Office Operations and Network Engineering teams on in-office technology setup and troubleshooting, • Perform routine maintenance, updates, and system checks, • Document support requests accurately in the ticketing system and ensure timely resolution, • Escalate complex issues appropriately to specialized support teams as needed

Job Description Role: Inventory & Fulfillment Specialist Location: Bayonne, NJ Schedule: Full-time Start: ASAP A day in the life You arrive, check the receiving schedule, and begin by unloading and inspecting inbound materials. As orders drop, you move seamlessly from organizing stock to picking, packing, and prepping shipments. Between waves, you stage supplies for the production team, keep aisles tidy, and use scanners to label and track inventory so counts stay accurate. When needed, you handle pallet jacks—and forklifts if you’re certified—always keeping safety top of mind. What you’ll do • Receive, unload, and verify incoming shipments for quality and accuracy, • Pick, pack, and prepare customer and internal orders for delivery, • Organize inventory; maintain orderly storage locations and production staging areas, • Support production with timely material handling and supply replenishment, • Keep warehouse and production spaces clean and orderly, • Operate pallet jacks and, if certified, forklifts, • Label, scan, and track materials using warehouse systems, • Assist with cycle counts and help maintain inventory accuracy, • Follow all company safety policies and operating procedures What you bring, • Prior warehouse or production experience preferred, • Ability to lift and move up to 50 lbs, • Dependable, on-time, and comfortable in a fast-paced setting, • Basic knowledge of common warehouse equipment, • Forklift certification is a plus Benefits, • Weekly pay, • Overtime opportunities

Sr. IT User Support Specialist (Japanese Bilingual) Office Location: New York, NY Division: Customer Support Division Work Style: Hybrid – Min. 3 days per week in the office/ Or more days to work at office for the demands FLSA Status: Exempt Salary Range: $85,000- 90,000 per year Target Bonus: 6% (depending on company, division or individual performance) Working Hour:Monday to Friday @9:00- 17:00 Full Benefits: Health, Dental, Vision insurance, 401K, PTO etc. Experience Range: Over 5 years Accountabilities: • Provides analytical expertise and assists in a variety of user support activities, including, but not limited to, pre-consultation on procurement of IT products; consultation and advice for end users in problem resolution; guidance for troubleshooting by self-diagnosis and detailed investigation; development of troubleshooting scripts for end user support and technical support in the setup, installation and configuration of desktop hardware and software based on experience; perform desktop application test to ensure compatibility and education and independent decision-making skills., • Participates in the design, testing and deployment of client configurations throughout the company., • Consults with end-users to determine the most effective use and control of the end user H/W, S/W, system functionality and support functions based on own knowledge and experience., • Develops documents, design, analyze, modify and test programs based on and related to specifications., • Develops training programs and materials as well as user instruction to improve business operations. Knowledge and Skills Required: Bilingual • Fluent in English & Business level in Japanese

Ready to build the future with AI? At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Senior Principal Consultant, Salesforce Marketing Cloud Developer In this role, you will be responsible for coding, testing, and delivering high quality deliverables, and should be willing to learn new technologies. Responsibilities · The Marketing Cloud Developer is responsible for understanding business requirements and delivering high-quality technical solutions that empower the Marketing teams to utilize the Marketing Cloud automation platform. · This position will support the email and channel marketing team with building custom · queries, email templates, amp script-based dynamic templates, automation jobs, and build out comprehensive customer 1:1 journey. · The Ideal candidate will have experience with Salesforce Marketing Cloud and Salesforce Lightning Platform. · Strong project management and organizational skills · Experience supporting and working with cross-functional teams in a dynamic environment Qualifications we seek in you! Minimum Qualifications • BE/B Tech/MCA, • Excellent written and verbal communication skills Preferred Qualifications/ Skills · Experience in Salesforce Technologies · Experience as a marketing cloud administrator and/or developer · Experience in Marketing Cloud Connector setvup. · Experience in Marketing Cloud Integration with Salesforce and other applications. · Experience in Automation Studio, Email Studio, Journey Builder · Email deliverability Monitoring, reporting and IP Warming Marketing Automation Experience. · Marketing Cloud Email Specialist, Marketing Cloud Consultant certifications · Familiar with building email templates and content using Content Builder · Experience / Skills: AMPScript (SFMC Coding Language) HTML/CSS, SQL, JSON; XML MQ, HTTP, REST, Java Script · Experience in querying Data Extensions and write SQL Query Activities · Certified in Salesforce Marketing Cloud Developer and/or Marketing Cloud Consultant is preferred. The approximate annual base compensation range for this position is $80000 to $100000. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity Work-from-Anywhere Roles – “Los Angeles California-based candidates are not eligible for this role” ·Location-based Roles (e.g., Richardson roles – metro area can be adjusted by role location) – “Los Angeles, California based candidates are not eligible for this role. area candidates are eligible for this role only.” Why join Genpact? • Lead AI-first transformation – Build and scale AI solutions that redefine industries, • Make an impact – Drive change for global enterprises and solve business challenges that matter, • Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills, • Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace, • Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build, • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Walgreens - JobID: 89556768896 [Retail Sales / Team Member] As a Photo Specialist at Walgreens, you'll: Provide customers with courteous, friendly, fast, and efficient photo service and information; Model and deliver a distinctive and delightful customer experience; Assist in other store functions,

The Patient Services Specialist II is part of a team that delivers an exceptional patient experience through excellent customer service, empathy, and patience. Street Service Corporation is committed to providing our client with excellent customer service while maintaining a productive environment f

As a Customer Experience Specialist, you are goal-oriented, customer obsessed and driven to achieve and exceed sales goals, with a passion for sustainable luxury fashion. The Customer Experience Specialist serves as a key driver within the retail store to provide exceptional customer service, suppor

Job Description Resident Services Manager 2 – Every day is an opportunity for you to ensure the Resident Service team provides exceptional first impressions and a seamless move-in experience. #WRK4UDR UDR is seeking a Resident Service Manager 2 at View 34, our community (740 homes) located in New York, NY. Pay range $38.46-$43.26/hour based on experience. GENERAL SUMMARY OF DUTIES: The Resident Services Manager focuses on the management of all aspects of customer service by creating a positive sense of community and fostering positive relationships with community residents. Position may have supervision over one direct reporting staff and will drive various administrative, asset quality, customer service, financial, vendor management and personnel processes in support of community operations. Specific intent is to manage the resident relations aspect of the business to ensure community performs at highest levels to achieve and/or exceed expectations. SUPERVISION RECEIVED: Reports directly to the Community Director, Senior Community Director, District Manager or Regional Manager SUPERVISION EXERCISED: Non-exempt status in accordance with FSLA guidelines. May supervise one associate, the Resident Service Coordinator or Resident Service Specialist. ESSENTIAL FUNCTIONS: Asset Quality Ensure community is ready for business and meets established physical standards daily as listed below: 1. Walk community daily; open and close all “showing” units. Monitor property including office space, restrooms, amenity areas, parking lot and “show” apartments to ensure they meet UDR’s quality, cleanliness and presentation standards and proactively monitor battery upkeep of smart locks., 2. Refresh community’s signage, write and distribute collateral as needed to support the drive for occupancy and improve community image. Customer Service Provide the best standard of quality and service through resident relations: 1. Answer all resident and guest questions professionally and timely, balancing the needs of both internal and external customers. Implement strategies to improve quality of customer service., 2. Proactively launch self-guided tours and/or provide guided community tours for prospects, lend assistance, and provide information pertaining to short-term rentals, corporate housing opportunities and guest suite rentals., 3. Conduct move-in orientation sessions for new residents and assist with annual renewal conversations with existing residents if needed., 4. Oversee the Customer Survey Program by ensuring that that there is immediate follow up to residents upon the completion of each service request via an e-mail or text notification which includes the ability to request a follow up phone conversation. Follow-up phone calls to residents to gather more information on the quality and satisfaction of service requests., 5. Oversee and ensure the maintenance related matters are resolved and/or escalated to the Service Manager to be addressed immediately. If additional service is required, continue to follow up until the issue is resolved. Financial Complete various accounting and financial functions associated with driving and supporting community operations: 1. Work closely with Business Manager to complete required financial responsibilities., 2. Conduct Purchase Card (P-card) reconciliation for community. Personnel (if applicable) Lead winning team by professional example, taking ownership and personal interest in direct reports, if applicable to drive results and team performance: 1. Host daily and weekly team huddles to discuss community/resident/operations issues and concerns, provide update to team regarding policies, practices, company or team initiatives, training and team building., 2. Hire and train new staff and develop staff to maximize potential., 3. Monitor staff performance to include performance and address performance problems through corrective action and dismissal. Assist direct reporting staff to address and resolve concerns or complaints involving job duties and job descriptions, performance standards, relations with coworkers, relations with supervisors and managers., 4. Approve time records and requests for time off. Vendor Management Complete administrative tasks associated with community operations as it relates to outside vendors, communication telecom and IT systems: 1. Manage vendor keys according to UDR’s policies and procedures., 2. Source new vendors as needed in order to maintain community appearance and resident services., 3. Maintain community telecom and computer equipment, while serving as a partner to IT to troubleshoot system issues and test systems. Administrative Manage and complete a variety of tasks which range from simple to complex; all of which are associated with driving and supporting community operations: 1. Prepare, communicate, and deliver all resident specific and community letters and notifications, legal notifications, in addition to the management of the new resident move-in process, documentation and the issuance of all community keys, fobs, remotes, parking permits and parking assignments., 2. Review, monitor, administrate and sign leases as required and needed., 3. Enforce all policies and procedures. Maintain compliance related to lease agreements including the review and authorization of all leases and ensuring community records (leases, addenda, reports, etc.) are maintained in accordance with stated legal requirements, company policies and/or procedures., 4. Plan and manage all community events., 5. Manage and maintain exemplary community website, social media campaigns, outreach marketing efforts for the community to drive occupancy and increase visibility, including PeerSpace, Craiglist, etc., 6. Maintain acceptable NPS scores and facilitate Reputation Management Process., 7. Utilize the Sugar CRM to effectively manage resident relations, service requests and resident communications., 8. Smart Rent Management and Package and Parcel Management., 9. Investigate, address, and resolve all community and resident issues, disturbances, complaints, and any crime-related activities/inquiries, including the dispatch for patrol services. Complete incident report for Risk Management as needed., 10. Serve as organizational representative along with the Business Manager for court appearances regarding non-payment and/or other legal action taken, small claims and UD hearings as necessary or required., 11. Manage key policy and process by providing keys to residents or contractors and documenting in accordance with the “Key Policy”., 12. Oversee inventory and replenishment of community office supplies and refreshments for office, residents, and guests., 13. Develop and maintain emergency action procedures for the properties., 14. Work closely with the Centralized Admin, Centralized Sales and Renewal teams to ensure leasing and renewal goals are met., 15. Ensure leadership style creates a productive, motivated, informed, inspired, engaged and goal-oriented team., 16. Comply with all Company policies and procedures related to employment., 17. Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job., 18. Perform other duties as assigned or needed. PERFORMANCE REQUIREMENTS: Knowledge of organizational policies and procedures. Knowledge and understanding of business concepts and research principles, processes, and techniques. Knowledge of the principles of strategic business decision-making. Ability to apply policies and procedures to solve everyday business issues. Understanding of overall property management. Must know and follow the Fair Housing laws. Knowledge of principles and methods for promoting property. Strong customer service and personnel management skills. Ability to develop and prepare business analysis and plans. Established ability in the use of social media websites like facebook, twitter, and pinterest. Demonstrated ability in budgeting and financial planning. Highly organized and demonstrated project management skills. Ability to exercise initiative, problem solving and decision-making skills. Demonstrated understanding of social media campaigns. Ability to provide web-based analytics and recommendations. Ability to work a flexible schedule based on event calendar. Some weekend and evening work will be required. Ability to motivate, develop, and direct people as they work, identifying the best people for the job. Ability to apply the principles and practices of work leadership and management. Ability to motivate the community team and manage their performance in accordance with company policies, values, and business practices. Proven exceptional communication skills both written and verbal with an outgoing personality. Performs duties that require considerable initiative, independent judgment, and strong communication skills. Demonstrated knowledge and familiarity with community and rental property operations. Ability to work in conjunction with residents, prospective residents, Company managers, and associates. Ability to respond to common inquiries or complaints from subordinates, residents, regulatory agencies, or members of the business community. Polished interpersonal skills both in person and by phone, with high professionalism. Knowledge of computer systems and applications. Must have experience with computer skills including Excel, word processing programs, internet, and e-mail at a highly proficient level. Demonstrated proficiency in the use of the internet and internet searches. Ability to create, compose, and edit written materials. TYPICAL PHYSICAL DEMANDS: Requires mobility sufficient to travel. Some bending, stooping, and stretching. Occasionally lifting items weighing up to 30 lbs. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Regular and consistent attendance on the job is an essential function. TYPICAL WORKING CONDITIONS: Normal office environment. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Periodic exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Time commitment and schedule may vary based on the event schedule. Some weekend and evening work will be required. EDUCATION AND EXPERIENCE: 1. Bachelor’s Degree in Business, related field, or its equivalent, preferred. In lieu of degree, equivalent experience in residential properties, marketing and website development, or related business operations is required., 2. Minimum 2 to 5 years property management experience in onsite office operations, leasing, administration, customer service as well as experience in special events, marketing, and website management preferred., 3. Minimum of two years’ management or supervisory experience is required., 4. Experience in customer service positions in hotel properties, rental operations, or related upscale service business is preferred., 5. Must have and maintain a valid driver’s license unless otherwise noted. UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.

Job DescriptionAbout Us We’re a fast-growing startup in specialized alternative markets, building smart operations from the ground up. Our team is small, scrappy, and collaborative, and we thrive on solving tough problems with discipline and precision. We’re looking for someone who takes pride in doing things the right way, loves following structured processes, and enjoys being the person everyone can count on to get it done right. If that’s you, we want to meet you. About the Role As an Implementation Specialist, you’ll play a critical behind-the-scenes role in keeping our operation running with accuracy, consistency, and discipline. You’ll execute structured playbooks, manage client-facing systems, and flag edge cases, all while keeping meticulous records. This is a high-trust, precision-driven position ideal for someone who thrives in structured environments, takes pride in operational excellence, and finds satisfaction in completing tasks with care and consistency. You’ll be required to travel locally on a daily basis, so access to reliable transportation is essential. Key Responsibilities • Execute SOPs and task checklists with high attention to detail and operational discipline, • Manage real-time workflows, resolve edge cases, and escalate issues as needed, • Log detailed records of all actions and outcomes to maintain transparency and traceability, • Monitor accounts, balances, and platform statuses pre- and post-execution, • Troubleshoot minor technical issues and assist with onboarding or setup tasks for new accounts or tools, • Detail-Driven & Conscientious: You care deeply about the little things. You catch what others miss., • Process-Oriented & Reliable: You excel when following structured steps, and teammates know they can count on you., • Completionist: You finish what you start, close loops without reminders, and don’t leave tasks half-done., • Steady Under Pressure: You’re calm and focused in live settings and time-sensitive moments., • Technically Capable: You’re comfortable navigating software, tools, and browser-based workflows., • Logistically Flexible: You’re based in NJ or PA (or willing to relocate) and can handle daily in-person tasks that require local travel. Bonus Points • Experience in admin, ops, or structured execution roles (e.g., QA, compliance, lab work, customer operations), • Competitive hourly pay with performance incentives, • Flexible hours with consistent workflows, • Direct exposure to the operational engine of a high-growth, high-precision startup, • Clear SOPs and support systems so you can execute with confidence

Job Description Job title: Director of Social Services Reports to: Program Director FLSA Status: Exempt / Full Time Date Issued: April 2021 POSITION SUMMARY: The Social Services Director is responsible for supervision and staff development, program planning and development, and client services. The essential functions of the job include, but are not limited to the duties listed in the job description. DUTIES AND RESPONSIBILITIES: • Responsible for providing orientation to casework staff (Caseworkers, Housing specialists, Residential Aides), and instruct staff on social services policies and procedures., • Supervises day to day operations and clinical staff, • Provides Administrative and programmatic supervision to case management and residential aide staff., • Facilitates regular case conferences and conducts weekly staff meetings., • Completing Reports for DHS (SOTA, Quarterly and 5/6 reports), • Completing Monitoring Instrument CAP, • Joining the 11 AM conference call with DHS, • Assigns cases to case managers and schedules work according to priority., • Audits client records and ensures compliance with DHS and HPCDC, regulatory, funding agency requirements and guidelines., • Assesses, trading and coaches case managers, housing specialist and residential aides on work assignments and community resources., • Supervises and documents incident reporting and distributes related notices within 24 hours., • Reviews services plans, program notes, and other required client documentation to ensure comprehensiveness and compliance with HPCDC and regulatory agency requirements. Signs off on final documents prior to filing client charts., • Ensures housings documentations is completed in a timely manager for submission to housing providers., • Manages caseload in the absence of the Case Manager., • Prepares and submits required reports and statistics in a timely manner., • Prepares staff schedules and monitors payroll., • Supervises client databases to ensure accuracy of client information., • Evaluate staff work performance per agency policy and professional standards., • Review disciplinary actions and administer performance reviews for social services staff., • Develop staff training curriculum., • Is on call to address emergency needs on a 24-hour basis. PROGRAM PLANNING AND DEVELOPMENT • Establishes service linkages with community resources, both public and private., • Develops tools and procedures to measure achievement and target goals., • Assess improvements in service delivery proves. Identify, recommend and implement necessary changes with supervisor., • Work with Administrative team, to develop funding proposals for existing and new services., • Utilize and ensure compliance with the Quality Assurance program for Social Services. CLIENT SERVICES • Work with IT team, ensure utilization and monitor client case tracking system., • Responsible for monitoring client statistics and ensuring timely delivery of reports to Program Director., • Responsible for the daily operation of client services and for developing a supportive environment for staff and consumers., • Recommends and develops policies and procedures to enhance social services program performance. Employee may be required to carry out additional duties as assigned by Supervisor. ADDITIONAL JOB FUNCTIONS: • Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., • Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. • Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., • Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., • Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., • Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., • Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., • Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., • Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., • Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., • Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. • Minimum Required Education & Experience:, • Bachelor’s Degree in Social work or related field, • Certification in First Aid, CPR, • Strong written and verbal communication skills, • Strong interpersonal skills and the ability to work independently or in a team setting, • Strong team building and coaching skills and resourcefulness., • Strong computer skills, • Experience with homeless and mentally ill population., • Preferred Education & Experience:, • Masters degree in clinical field (MSW preferred., • 2 years related experience of clinical and supervisory experience., • Previous work experience with homeless population, MICA, or Veterans community, • Foreign languages a plus, • Computer Skills:, • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.), • Language skills:, • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees., • Bilingual is preferred

Job DescriptionDescription: Job Title: Inventory Specialist Reports to: Inventory Manager Location: LIC, NY & Bronx, NY Position Summary: Kommissary is a social enterprise on a mission to spread joy through food. We produce and deliver high volumes of meals spanning a diverse array of cuisines to every demographic in New York City. We are a rapidly growing organization and need an Inventory Specialist who is passionate about organization, math and working collaboratively with others to create value for our clients. The ideal candidate knows how to think critically, has strong investigative skills, can implement efficient inventory systems, and be a team player. You’ll love this role if you’re incredibly organized, detail oriented and have a drive for “getting things done!” You have a “no job too small” mentality with an ability to effectively and professionally interface with Kommissary team members and clients. We are a proud minority owned business that celebrates diversity, equity, and inclusion. This role requires you to work in both fulfillment centers located in LIC, NY and Bronx, NY. Must Have: • Ability to handle periodic high volume, busy periods with professional composure., • Ensure that customer orders are fulfilled per quality guidelines., • Proactively resolve problems., • Excellent math skills., • Problem solver and forward thinker., • Can manage inventory in small spaces., • Bilingual in English and Spanish., • Attention to detail and excellent organization skills., • Capacity to multitask to meet multiple demands and instructions., • Strong communication skills-must have good listening skills in addition to excellent verbal and written communication abilities., • Ability to self-motivate and problem solve in a fast-paced setting filled with hard deadlines., • One year of pallet jack and/or forklift experience., • 1+ years of Microsoft Office products and applications experience., • High school or equivalent., • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays., • Can lift up to 50 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach., • Can work overtime if needed., • $17.00-$19.00/per hour The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee must be able to work in inclement weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery. The employee must be able to travel up to 50% of the time. Travel may vary in frequency and duration. The employee must demonstrate the ability to exert up to 50 pounds occasionally, and/or up to 50 pounds frequently, and/or up to 50 pounds of force constantly to lift, carry, push, pull, or move objects. Other Duties: This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. E-Verify Notice: This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU.. Equal Employment Opportunity: Kommissary does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Kommissary is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact us at . Requirements:

A major paint retailer is seeking a Customer Service Specialist in Newark, NJ. A high school diploma is preferred, and experience in retail or customer service is a plus.

Provide technical support and customer service to billing attorneys and staff members regarding e-billing implementation processes, submissions, and compliance with clients' billing guidelines. We are looking for a talented person to join our team as a Senior E-Billing Specialist. Experience with th

First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. As an Associate Customer Experience Specialist, you'll be the voice of First Advantage,

Member Operations And Experience Specialist- Transfers. The Public Customer Experience team is actively seeking a highly motivated and licensed Member Support Specialist to join our dynamic team and deliver exceptional service to our valued members. In addition to addressing member inquiries, you wi

Job Description Job Title: Member Services Representative (Benefits Specialist) Extended Hours Differential Pay Added for Working Extended Hours Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: • Competitive Salary coupled with a great work/life balance, • Prime Location - Flatiron District in Manhattan (NYC), • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan, • Pension Benefit that includes monthly employer contributions, • Retirement Benefit that includes 3% 401K employer contributions, • Professional Coverage/Reimbursement includes Tuition Reimbursement Program, • Paid Time Off including vacation, personal, and sick days, • Federal Paid Holidays – Up to 11 days off with pay, • And more... FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: • Collecting and analyzing data/information to resolve a problem in real time, at high volume standards., • Provide customer service to participants to resolve eligibility or Fund benefit issues., • Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems, • Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman)., • Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance., • Follow workflows to resolve participant questions., • Representatives analyze and interpret customer phone and written correspondence., • Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues., • Operating computers with multiple information screens to research and resolve customer inquiries on line., • Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation., • Ability to effectively communicate to Participants., • Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: • Strong computer skills., • Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system., • Ability to prioritize work and meet deadlines., • A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications., • Strong analytical, problem solving and decision-making skills., • Excellent organizational and prioritizing skills., • Strong ability to multitask., • Various work schedules available. Interpersonal Skills: • Strong oral and written interpersonal skills., • Demonstrated customer service orientation., • Ability to effectively operate in fast-paced work environment., • Excellent listening skills., • Detail oriented with excellent organization and communication skills., • Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours

Job DescriptionOverview Company Overview: Advance your career in security with Allied Universal® Enhanced Protection Services, the global leader in security and threat mitigation. Following the acquisition of MSA Security® in 2021, we became the world's largest non-governmental canine detection company. Specializing in canine explosives and firearm detection, we offer exciting career opportunities for those passionate about canine security. Join our innovative team committed to excellence in the security industry and make a meaningful impact. Explore key roles such as canine officers, handlers, trainers, veterinary technicians, and kennel managers. Job Description Our canine group, under Allied Universal® Enhanced Protection Services, is hiring a Scheduling Representative.The Scheduling Representative will be responsible for all Scheduling and Administrative duties for their assigned clients. This individual will report to the Scheduling Manager. This position will also act as liaison for all other departments relevant to the scheduling and operations functions. This individual will also use advanced knowledge of the scheduling function to enhance the administrative aspects of the scheduling and operations functions. This individual will be responsible for the coordination and communication between our front-line employees, the client and MSA management. The Scheduling and Operations Specialist will ensure that each shift and post is covered and will be prepared with contingency plans when we have exceptions. Due to complex nature of the role of Scheduling Representative, the incumbent must understand each post, the location of the post, the credentials needed to work at that post, and then have a facile knowledge of all of the Handlers/Operatives working within their region and know who has what credentials, who is available, where he/she is currently working, if they would be able to work an additional post, how long it would take to travel to there, if the amount of sniff time of the dog is within TSA limits, etc. RESPONSIBILITIES: • Plan and communicate the weekly shifts to cover all posts in the assigned region, • Communicate and coordinate with management and our front-line employees to make adjustments when necessary due to changes in the schedule (client requests, call-outs, etc.), • Use independent to determine optimal employee placement based on client needs; receive emergency service requests and negotiate with customer regarding service level and qualifications of personnel for assignment, • Maintain Scheduling database to ensure accurate information on the daily schedule is posted, • Collaborate with Human Resources on matters including but not limited to personnel information, incident tracking, and disciplinary action, • Address tardiness of employees and coordinating disciplinary actions with the relevant supervisors, • Address daily call outs and locate replacements for the shifts, • Coordinate daily schedule adjustments in a timely fashion, • Clear all “exceptions" to the schedule on a daily basis to ensure the weekly payroll records are correct by calling handlers/operatives, verifying data, etc., and documenting steps taken, • Collaborate with employees involved from both scheduling and additional departments to increase capabilities, resolve billing issues, satisfy customer complaints, etc., • Enter employees/shifts into database with goal of having little to no overtime; manage overtime, non-billable, etc. so that it is explainable, • Work with Sales Department to determine ability to support prospective client requests; creatively find solutions without “adding more resources" being the only answer, • Provide input on staffing and recruitment needs, focused on specific areas, times, clients, etc. Build a case where and why additions to staff are needed using metrics, trends, etc., • Primary contact for all assigned client sites as it pertains to Scheduling, • Maintain contact with field employees to ensure timely arrival, answering of post questions, and any additional information., • Enter employees, hours and shifts into Scheduling database; maintain integrity of data, make corrections as necessary, • Recognize each post, the credentials required for each post, the handlers and/or operatives and the credentials each have, and be able to achieve maximum staffing levels with minimum overtime each and every week, regardless of additional requests made by clients, etc., • Manage requests for PTO, military drills, illness, bereavement, etc. such that all posts are filled, schedules are published at least 2 weeks in advance, OT in minimized, non-billable is at a minimum, and employees receive an equitable distribution of the hours available; be willing to have work audited at a later date and be able to explain rationale why decisions were made, • Cooperate with any and all requests for information when dealing with discrepancies or questions by internal departments or 3rd parties; be able to explain thinking and rationale, • Drive/Manage all “heavy" weekends - shift resources around (as possible), identify possible solutions to shortages, implement staffing schemes that will achieve desired outcomes, • Track phone calls and make scheduling changes as they are received, • Schedule required monthly, quarterly, and annual training for field employees, minimizing overtime, the need for bringing in support from other regions, and/or missing posts, • Be proficient with all forms of communication to include emails, phone calls and text messages to effectively communicate with employees regarding scheduling, • Communicate professionally, clearly, and succinctly with clients to better understand their needs, negotiate changes, and clarify understanding, • Correspond with calls and emails from employees regarding their availability; maintain professional demeanor at all times; be willing to be assessed by the quality of those communications, • Track employee cancellation and refusals for accepting posts, • Maintain employee vacation schedules with updates to the Scheduling Manager, • High School diploma or equivalent, • Minimum of two (2) years of work experience in a complex staffing environment or managing the scheduling function of a large security operation, • Ability to make fast scheduling decisions as changes and adjustments occur, • Exceptional organizational skills, • Strong attention to detail, • Ability to work collaboratively with others; build strong working relationships, • Demonstrated ability to make independent decisions quickly; to reprioritize importance of issues and to resolve issues in order of importance, • Ability to follow up and work independently, • Knowledge of Microsoft Office Suite with the ability to create and analyze reports as necessary required, • Ability to work in a fast-paced environment; manages stress well and can succeed despite multiple challenges being on one's plate at once, • Prior experience scheduling a dispersed workforce, • Prior experience working with Explosive Detection Canine Handlers and/or knowledge of the region and client sites, • Knowledge scheduling software, • Medical, dental, vision, basic life, AD&D, and disability insurance, • 401(k) plan, subject to eligibility requirements, • Paid time off offered, • Eight paid holidays (subject to eligibility), • Employee Assistance Program, • Employee discounts through our perks program to your favorite restaurants, entertainment venues, and much more! Salary Range: $60,000 - $64,350 per year Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1492845

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic, passionate individual to support our incredible clients and families throughout treatment as a Patient/Care Scheduling Specialist. This candidate will welcome clients and families into our program post-admission, build rapport, and provide care coordination and customer service to ensure all client needs are met throughout their time in treatment. The Care Experience Specialist - Client Enablement will also act as the liaison between clients and other internal Charlie Health teams to provide a primary point of contact and an unparalleled experience for those in our care. The Client Enablement team has the dual mission ensuring clients get the most out of their care at Charlie Health while identifying and correcting barriers to this care before they occur. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Place outbound calls, emails and texts to admitted clients to ensure they fully enrolled in their treatment plan, • Reach out to clients to ensure they understand their insurance benefits and have successfully completed their program financial enrollments, • Act as a liaison between patients and internal Charlie Health teams such as, Admissions, Billing, Utilization Review, Outreach and Clinical, • Support client-related requests from the Clinical Care team to improve the patient's experience, • Identifying gaps in treatment attendance and reaching out to clients to resolve issues with treatment that may be leading to non-attendance proactively, • Communicate aftercare resources (i.e. outpatient therapy providers) to families and work with families to schedule appointments post-Charlie Health, • Managing client schedule, scheduling and rescheduling appointments, • Complete all documentation in a timely and accurate manner, • Adapt to organizational change and departmental restructuring to fit the needs of our clients, families, and referral sources, • Meet determined KPIs including: Appointments scheduled, financial agreements completed, daily call volume, issue resolution rate, time to resolution, aftercare appointment scheduling rate, customer satisfaction scores etc.Requirements, • Upholds Charlie Health's Mission, Vision, and Values and takes great pride in providing clients with exceptional service in order to support their mental health journeys, • High school diploma or equivalent, • Excellent written and verbal communication skills, • Minimum 2 years experience working in a customer/patient success or support role, • 1-2 years of Salesforce experience (or equivalent CRM platform) required, • 1-2 years of experience using contact center technology, • 1-2 years of experience customer financial discussions (Health insurance experience and knowledge of medical billing practices a strong plus), • Strong ability to multitask and work in a fast-paced environment, • Demonstrates a high level of emotional intelligence, • Knowledge of HIPAA policies and procedures, • Work authorized in the United States and native or bilingual English proficiency Additional Information Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. #LI-Remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description Account Coordinator Remote (US) | Partnerships A bit about us GroundTruth is a media company that turns real-world behavior into marketing that delivers real business results. Using observed real-world consumer behavior, like location and purchase data, it creates targeted advertising campaigns across all screens for advertisers. GroundTruth then measures how consumers respond to the campaigns – including if they physically show up to a location or website – to understand the real business results generated by a brand's advertising. Learn more at GroundTruth.com. At GroundTruth, we believe that innovative technology starts with the best talent and we have been ranked one of Ad Age’s Best Places to Work for three years in a row (2021, 2022 & 2023). Learn more about the perks of joining our team here. A bit about you We’re seeking a Account Coordinator with 1 year of account management experience in Ad Tech / Digital advertising to join our Partnerships team. The Account Coordinator is primarily responsible for providing technical solutions for streamlining operations, trafficking and managing mobile campaigns and establishing successful and long-lasting relationships with our customer base. A successful candidate will demonstrate meticulous attention to detail and have a winning attitude. If you’re a digital advertising enthusiast with relevant technical account management experience, we invite you to talk to us about our Platform Operations Specialist team at GroundTruth. You will • Execute with input from Customer Success Managers and Team Leads, • Partner with peers to manage clients' backend requirements, grow business & overcome daily hurdles, • Communicate with customers (infrequently), • Support the team while delivering upon tasks set by manager and senior staff, • Provide campaign support, • Possess knowledge of, and ability to Debug trafficking tags such as 1x1 pixels, JavaScript, VAST, Flashtalking and DoubleClick, • Monitor hybrid campaigns and ensure 100% delivery, • Facilitate custom ad hoc requests, • Traffic/create new campaigns in GroundTruth’s platform “Ads Manager”, • Track, measure, and analyze the performance of multiple mobile advertising campaigns simultaneously., • Be the first point of partner contact for any technical guidance, campaign setup and training requests, • Review pacing reports and offer recommendations/optimizations on campaigns to ensure KPI goals are met, • Track and resolve Zendesk Requests, • Navigate and troubleshoot relevant internal products/campaign issues and assist in providing solutions to client issues, • Gather all feedback from the client and relay it back to the Product and Technology teams You have This is our ideal wish list, but most people don’t check every box on every job description. So, if you meet most of the criteria below and are excited about the opportunity, and willing to learn, we’d love to hear from you. • Trafficking experience, • Bachelor's degree and 1 year of relevant experience (or 3 years with no degree) in a digital media, performance marketing agency, social agency, account management, or media sales role, • A passion for technology and deep understanding of the mobile space across search, social, advertising networks, rich media vendors, mobile payments, etc., • Strong organizational and planning skills, an attention to detail, and an appreciation of deadlines and goals, • Proficiency in Office Suite, Excel, PowerPoint or Keynote Our values At GroundTruth, we value GRIT and we seek candidates who share these principles. We believe that a strong foundation in these values drives success, fosters collaboration, and enables us to create lasting, impactful relationships both within our team and with our clients. • Growth Mindset: We position ourselves toward growth – in the business world and within ourselves. We see problems as opportunities and approach all situations with an open mind., • Respectful: We are respectful to each other, our customers, and our partners in everything we do., • Intentional: We question assumptions, turn off auto-pilot, think through each task, act with purpose, and see objectives through to resolution., • Trustworthy: We want to earn the reputation of being a trusted media platform and partner by driving real business results for our clients for our colleagues. Why you’ll love working here At GroundTruth, we want our employees to be comfortable with their benefits so they can focus on doing the work they love • Remote-first philosophy, subject to each manager’s discretion depending on the needs of the role, • Flexible vacation, • Daily lunch credit when working in-office, • Fully stocked snacks and beverages, • 401(k) employer match, • Fully-paid medical premiums for employees, • Generous parental leave, • Active DEIB Committee with regular initiatives, • Inclusion Academy seminars, • Wellness and gym reimbursement, • Family and pet expense reimbursement, • Education and coaching reimbursement program, • Option for mobile phone reimbursement or separate company phone, • Equity analysis to ensure fair pay Compensation package • $65,000 - $82,000 base salary, 15% bonus ($74,750 - $94,300 OTE) Applications will be reviewed on a rolling basis The final deadline to apply is 1/1/26, but early applications are strongly encouraged as we may begin interviewing prior to that date Use of AI in recruiting process We use AI-supported tools as part of our recruitment process to help identify candidates whose experience aligns with open roles. These tools analyze job-related information to generate match insights for our team — but every application is reviewed by a recruiter, and hiring decisions are never made by AI California Privacy Rights Notice for Job Applicants GroundTruth complies with California privacy laws. Please review our most up-to-date California Privacy Rights Notice to learn how we collect and use personal information during the application process. Equal Employment Opportunity (EEO) Statement We are an equal opportunity employer and value diversity, inclusion and equity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applicants with disabilities may be entitled to reasonable accommodations under applicable federal, state and/or local laws. If you need reasonable accommodations in the application process, please reach out to us at

Job Description This is a remote position. We are seeking an outgoing individual for our Booking Specialist opportunity! As a Specialist, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This position is great for anyone who absolutely loves to travel and help others. Booking Specialists handle the research and booking process for clients, this can include airline, hotel accommodation, car rentals, and event/ticket sales. Anyone with an outgoing personality, who loves to travel is highly encouraged to apply! Roles & Responsibilities · Research, Create, and Execute exceptional itineraries for clients · Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs · Review budgets, and plan trips according to client’s budget constraints · Create promotional materials to utilize · Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc.…) · Effectively communicate with clients pre/post travel Requirements Requirements · Must be at least 18years of age, and be authorized to work within the US. · Must be fluent in English · Must be able to effectively communicate with clients (strong sales background a plus) · Must have a smartphone with internet access, laptop recommend but not required · Personal travel experience is a huge plus, however not required · Previous experience in customer service or hospitality also a plus, but not required Benefits Benefits · Earn your own IATA card · Discounted travel · Extremely flexible hours · Part-time or Full-time available

Job DescriptionCompany Description For more than 70 years, IDB Bank has made it our mission to be the best bank for our clients by putting their needs first, and the success we’ve enjoyed fundamentally comes down to our people. Here at IDB, you’ll work side by side with some of the most talented professionals in the industry who share a strong sense of teamwork and a passion for providing exceptional service down to the smallest detail. We offer a comprehensive benefits package that includes generous paid time off and the ability to participate in our medical coverage and 401(k) plan on your very first day with us. We are also committed to diversity and inclusion, and to providing all of our team members with an equal opportunity to succeed and make meaningful contributions within a work environment that is respectful, welcoming and inclusive. Job Description The IDBAccess Customer Service Specialist is tasked with assisting clients during the onboarding process, providing technical and training support for treasury services, and offering online banking support. • Takes charge of client onboarding for Treasury Solutions and Banking products, collaborating with Treasury Management Sales and internal business markets. This involves pre-filling paperwork, scheduling and conducting client training, ensuring post-setup follow-up for satisfactory client experience., • Establishes robust partnerships and open communication with the business, operations, IT, and client service teams to effectively manage client onboarding, technical support, service/product upgrades, and hand-offs., • Engages with internal business units to ensure timely delivery of necessary documentation for a smooth service launch., • Collaborates and liaises with vendors as it relates to client onboarding, trouble shooting, application performance and business needs., • Effectively manages and utilizes case management tools (including dashboards) to prioritize tasks, monitor progress to meet service level agreements., • Cultivates strong relationships with new customers to ensure successful new account setup, service launches and key influencer for continued client retention., • Responsible to multi-task by assisting clients/internal partners via various methods of communication (e.g. online application, phone, chat, in-person, email etc.), • Utilizes problem-solving skills, sound judgement, creativity, and experience to analyze information to successfully resolve tasks and issues., • Effectively handles the timing of communication and response to processing requests, providing instructions, scheduled training, bank projects, voicemails and emails for both internal partners and external clients to help build high-touch brand., • Self-Starter that consistently approach their tasks with integrity, accountability, consider client and bank reputational risk, follow compliance guidelines and company policies with a high level of care., • Team player that participates in internal activities, training, testing and initiatives aimed at enhancing client experience, data integrity, optimizing workflows, case management processes etc.Qualifications, • 3+ years of relevant experience in the treasury products and financial industry with strong client service orientation., • Knowledge of regulatory requirements related to financial transactions is highly desirable., • Passion for providing white glove customer service. Excellent customer service and communication skills., • Strong attention to detail, accuracy, and ability to recognize potential fraud or suspicious activity., • Ability to work effectively in a fast-paced environment while maintaining compliance with all applicable banking laws and regulations., • Desire to be part of a team that strives to improve in how we process, deliver and service our clients, actively collaborates to get the job done, and contributes to a work culture that is harmonious., • Self-starter with the ability to multi-task/prioritize workload to ensure timely, efficient and accurate execution., • Associate Degree/Bachelor Degree or transferrable experience for position., • Excellent interpersonal and communications skills both written and oral., • Proven ability to effectively multi-task and assist clients/internal partners through various methods of communication. (e.g. online application, phone, chat, in-person, email etc.), • Strong technical skills including MS Office: Excel, Word and PowerPoint, • Prior experience with Salesforce and Core Banking systems is beneficial but not required. Other CRM experience is a plus. Additional Information Compensation: The expected annual salary for this position is between $72,000 - $81,500 at the start of employment. A salary offer is determined on an individualized basis, taking into consideration factors such as an individual’s skills and experience. In addition to base salary, our total rewards package also includes eligibility for an annual bonus, medical, pharmacy, dental, and vision plans, life and disability insurance, employee wellness program, retirement and savings plans with employer contributions, generous holiday and paid time off schedules, parental leave, and tuition reimbursement. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. All your information will be kept confidential according to EEO guidelines. Due to COVID-19, we are now operating on a hybrid schedule. We value the safety of our employees because we’re all in this together. NO AGENCIES PLEASE. IDB BANK, INCLUDING ITS SUBSIDIARIES AND DIVISIONS, PROVIDES EQUAL EMPLOYMENT OPPORTUNITIES TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, NATIONAL ORIGIN, AGE, DISABILITY, GENETIC STATUS, CITIZENSHIP STATUS, MARITAL STATUS, MILITARY OR VETERAN STATUS, CURRENT UNEMPLOYMENT OR ANY OTHER LEGALLY PROTECTED CATEGORY IN ACCORDANCE WITH APPLICABLE FEDERAL, STATE AND LOCAL LAW. NOTHING IN THIS SITE CONSTITUTES A PROMISE OR OFFER OF EMPLOYMENT.

Job Description Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: • Competitive Salary coupled with a great work/life balance, • Prime Location - Flatiron District in Manhattan (NYC), • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan, • Pension Benefit that includes monthly employer contributions, • Retirement Benefit that includes 3% 401K employer contributions, • Professional Coverage/Reimbursement includes Tuition Reimbursement Program, • Paid Time Off including vacation, personal, and sick days, • Federal Paid Holidays – Up to 11 days off with pay, • And more... FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: • Collecting and analyzing data/information to resolve a problem in real time, at high volume standards., • Provide customer service to participants to resolve eligibility or Fund benefit issues., • Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems, • Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman)., • Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance., • Follow workflows to resolve participant questions., • Representatives analyze and interpret customer phone and written correspondence., • Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues., • Operating computers with multiple information screens to research and resolve customer inquiries on line., • Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation., • Ability to effectively communicate to Participants., • Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: • Strong computer skills., • Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system., • Ability to prioritize work and meet deadlines., • A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications., • Strong analytical, problem solving and decision-making skills., • Excellent organizational and prioritizing skills., • Strong ability to multitask., • Various work schedules available. Interpersonal Skills: • Strong oral and written interpersonal skills., • Demonstrated customer service orientation., • Ability to effectively operate in fast-paced work environment., • Excellent listening skills., • Detail oriented with excellent organization and communication skills., • Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm)

Job Description Position: Customer Service Representative BrandCoven is a leading marketing and branding agency that helps businesses build their brand and connect with their target audience. We are currently seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Specialist. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients and ensuring their satisfaction with our services. You will serve as the primary point of contact for all customer inquiries, concerns, and requests, and will work closely with our team to address and resolve any issues that may arise. This is a remote position. Key Responsibilities: • Respond to customer inquiries via phone, email, and social media platforms in a timely and professional manner., • Provide accurate information and guidance to customers regarding our services, pricing, and policies., • Identify and escalate any potential issues or concerns to the appropriate team members for resolution., • Maintain accurate and up-to-date records of all customer interactions and transactions., • Collaborate with our team to develop and implement strategies for improving the overall customer experience., • Ensure customer satisfaction and retention by providing excellent service., • High school diploma or equivalent; Bachelor's degree preferred., • 1-2 years of experience in customer service or a related field., • Excellent communication and interpersonal skills., • Strong problem-solving and conflict resolution abilities., • Ability to work independently and in a team environment., • Proficient in Microsoft Office and customer service software., • Familiarity with social media platforms and their use in customer service. If you are a customer-focused individual with a passion for providing exceptional service, we encourage you to apply for this exciting opportunity to join our team at Brandcoven.

Job Description Anticipated Start Date - January 5, 2026 Who We Are Spot & Tango is an innovative pet health & wellness brand that delivers personalized meal plans on a subscription basis. Our recipes are developed by leading animal nutritionists, and are made with only real, human-grade ingredients... and nothing artificial! We have lofty goals (to make every dog in the country healthier, and every pet parent happier!) and we are looking for the right people to help us get there. This is an exciting opportunity to join a VC-backed, high-growth, e-commerce startup and have an outsized impact in an extremely fast-paced environment. Plus, you get to think about dogs all day! The Role The CX Specialist is a key role within our CX team, that will focus on handling sensitive and complex interactions and piloting new efforts to drive sales and retention. It's an exciting opportunity for a customer service professional to help shape the future of our CX strategy and make a significant impact on our company's growth and success. As a CX Specialist at Spot & Tango, you'll create effortless experiences for everyone who reaches out to our team through timely, attentive, and authentic interactions. Your ability to connect with our customers, understand their unique needs, and provide meaningful solutions will shape relationships between Spot & Tango and our customers. You'll also work closely with other departments to advocate for improvements to the overall customer experience, and be the eyes and ears of the brand. Responsibilities: • Deliver personalized and effortless interactions through inbound and outbound phone contacts, SMS, email, and chat conversations. Build a strong rapport with customers and maintain positive and professional relationships, • Become an expert in our products, services, and internal systems to provide efficient and effective support to customers, • A minimum of 1 year of experience in a contact or call center, or a related field; experience working with D2C subscription businesses or in the pet industry is a plus, • Excellent communication skills, both written and verbal, and a high level of comfort in engaging with customers over the phone, • A knack for building rapport with people quickly and easily, • Strong problem-solving skills and the ability to think on your feet, • Proven ability to de-escalate and transform unhappy customers into satisfied advocates, • Eager to learn, grow, and develop your professional skills, • Resilience and a positive attitude to overcome the daily challenges that come with a customer-facing role, • The ability to thrive in a fast-paced environment and balance multiple priorities, • Believe in customer service as a growth driver and brand differentiator You must have access to a quiet space suitable for confidential conversations. Spot & Tango is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic, passionate individual to support our incredible clients and families throughout treatment as a Care Experience Specialist. This candidate will welcome clients and families into our program post-admission, build rapport, and provide care coordination and customer service to ensure all client needs are met throughout their time in treatment. The Care Experience Specialist will also act as the liaison between clients and other internal Charlie Health teams to provide a primary point of contact and an unparalleled experience for those in our care. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Answer inbound calls, emails, and texts and resolving patient and family concerns or requests efficiently and effectively, • Act as a liaison between patients and internal Charlie Health teams such as, Admissions, Billing, Utilization Review, Outreach and Clinical, • Support client-related requests from the Clinical Care team to improve the patient's experience, • Identifying gaps in treatment attendance and reaching out to clients to resolve issues with treatment that may be leading to non-attendance proactively, • Communicate aftercare resources (i.e. outpatient therapy providers) to families and work with families to schedule appointments post-Charlie Health, • Managing client schedule, scheduling and rescheduling appointments, • Complete all documentation in a timely and accurate manner, • Adapt to organizational change and departmental restructuring to fit the needs of our clients, families, and referral sources, • Meet determined KPIs including: call answer rates, daily talk time, daily call volume, issue resolution rate, time to resolution, aftercare appointment scheduling rate, and customer satisfaction scoresRequirements, • Upholds Charlie Health's Mission, Vision, and Values and takes great pride in providing clients with exceptional service in order to support their mental health journeys, • High school diploma or equivalent, • Minimum 2 years experience working in a customer/patient success or support role, • Experience working with young adults and adolescents (healthcare setting preferred), • 1-2 years of Salesforce experience (or equivalent CRM platform) required, • 1-2 years of experience using contact center technology, • Strong ability to multitask and work in a fast-paced environment, • Demonstrates a high level of emotional intelligence, • Knowledge of HIPAA policies and procedures, • Work authorized in the United States and native or bilingual English proficiency Additional Information Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. The expected base pay for this role will be between $45,000 and $55,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits. #LI-Remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description About SmartAsset: SmartAsset is an online destination for consumer-focused financial information and advice, whose mission is helping people make smart financial decisions, reaching over an estimated 59 million people each month (as of January 2025) through our educational content and personalized calculators and tools. To extend our mission, we also operate SmartAsset Advisor Marketing Platform (AMP), which helps connect consumers with fiduciary financial advisors. SmartAsset has earned recognition on the Inc. 5000 (#2574 in 2023) and Deloitte Technology Fast 500™ (#250 in 2022) lists. Currently, SmartAsset ranks on Y Combinator's list of Top 100 Companies. A successful $110 million Series D funding round in 2021 valued the company at over $1 billion. *Other than application and licensing fees, SmartAsset did not provide compensation for the aforementioned awards. About the Job: We are seeking energetic sales professionals who are passionate about developing relationships and creating positive user experiences. As a Client Experience Specialist, you will join the fastest growing part of our business, helping thousands of Americans find and speak with financial advisors throughout the country. Client Experience Specialists are the frontline voice for the company and play an integral part of our success as we facilitate communication and schedule meetings between investors and financial advisors. You will play a substantial role in driving that success. This is a remote position with a fixed schedule of Monday through Friday from 9am to 6pm EDT. Responsibilities: • Engage directly with consumers by performing a high volume of outbound phone calls (200+ calls/day expected)., • Consistently meet or exceed individual and team performance metrics, including both qualitative and quantitative goals., • Serve as a trusted guide for users navigating the process of connecting with vetted financial advisors., • Proactively contact users who have expressed interest and schedule advisor consultations, ensuring a seamless experience., • Utilize a combination of customer service best practices and scripted messaging to deliver a tailored, high-quality experience., • Accurately log all user interactions, challenges, and outcomes in our internal CRM system., • Identify and escalate recurring user pain points to improve the overall experience., • Contribute to ongoing improvements by sharing insights and suggestions with team leads and cross-functional partners., • 1+ years of high-volume call center experience required, • Comfortable in an environment where quota attainment and conversion metrics are heavily emphasized, • Ability to learn and quickly adapt based on user and business needs, • Organized, detail-oriented, and excellent time-management skills, • Prolonged periods of sitting at a desk and working on a computer, • Fully Remote Work: All roles are fully remote within the contiguous U.S., giving you flexibility to do your best work from where you thrive., • Comprehensive Health Coverage: Multiple Medical, Dental, and Vision plan options through trusted national carriers—so you can choose what fits your needs., • Life & Disability Protection: Company-paid Life/AD&D coverage, with options to add supplemental life and disability plans for extra peace of mind., • Financial Wellness: 401(k) with employer match, pre-tax savings through FSA and HSA options, and equity packages offered for every role., • Time Off That Works: Generous vacation, sick, and parental leave policies—because balance matters. California, Colorado, Connecticut, Maryland, Nevada, Rhode Island, Washington, and New York City residents* Salary: $45k + $15k Variable Commission + equity + benefits. Salary at SmartAsset is determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the contiguous United States

Job Description About the company: Ten was founded in 1998 in London, UK by Alex Cheatle and Andrew Long, driven by a clear and lasting vision: to deliver an unrivalled, personalized, and trusted service that empowers members to get the most out of life. That same commitment to excellence and meaningful service continues to guide everything we do today. The business began providing a lifestyle concierge service to just 20 members in London. As its reputation, contacts and expertise grew, Ten’s footprint and competence grew, making it one of the leading Lifestyle Management companies in the world. Today, Ten has more than 50 corporate clients- and employee-loyalty programs and runs private membership services for millions of members worldwide. Ten Lifestyle Group plc (Symbol: TENG) has been listed on the Alternative Investment Market (AIM) of the London Stock Exchange since November 2017. Our vision is to become the world’s most trusted concierge service. About the role: We are seeking a passionate, detail-oriented, and service-driven individual to join our elite team as a Dining Specialist. In this role, you will be at the forefront of crafting unforgettable culinary experiences for our discerning members. Our team of Lifestyle Managers specializes in curating bespoke travel and entertainment itineraries, and as a Dining Specialist, your focus will be on securing reservations at the world’s most sought-after restaurants and uncovering hidden gastronomic gems. You’ll work closely with our global network of hospitality partners to deliver exceptional dining experiences—from Michelin-starred establishments to exclusive chef’s tables and trending culinary pop-ups. Your deep knowledge of the food and beverage industry, combined with your flair for personalized service, will ensure our members enjoy seamless, memorable moments that exceed expectations. Success in this role means: -Delivering outstanding customer service and personalized recommendations. -Staying ahead of dining trends, seasonal menus, and industry developments. -Collaborating with internal teams and preferred suppliers to meet departmental goals. -Maintaining a sharp eye on competitor offerings and exclusive member privileges. -Thriving in a fast-paced environment where precision and timeliness are key. If you have a refined palate, a love for hospitality, and a drive to create extraordinary experiences, this is your opportunity to shine. Key responsibitilies: • Manage reservation requests for domestic and international restaurants, • Serve members primarily via telephone and email, staying on calls for their full duration to ensure continuity and personalized service., • Provide curated dining suggestions and alternatives when reservations are not possible, tailored to member preferences and account tier (UHNW vs. mass-affluent)., • Enforce standardized procedures for global Lifestyle Managers (LMs) submitting top-tier dining requests, including accurate submissions, avoidance of duplicate outreach, and timely responses., • Handle all communication with suppliers to obtain quotes or reservation details, reviewing all information before presenting it to members., • Act as a primary U.S. contact for VIP and high-touch dining requests from global offices, providing expert guidance and support., • Manage additional specialized requests requiring deep knowledge of the NYC and U.S. dining scene, including general restaurant suggestions and trend-based recommendations., • Set clear expectations with members, manage competing deadlines, and maintain ongoing communication throughout the request lifecycle., • Maintain expert-level understanding of Ten’s U.S. dining proposition and ensure consistent application across global teams, driven by a genuine passion for exceptional culinary experiences., • Stay informed on newly opened establishments, launched experiences, and developments in the assigned area of expertise, with a strong enthusiasm for the dining industry., • Represent the business externally at networking events, FAM trips, and trade shows to enhance Ten’s profile and industry relationships, showcasing your dedication to the world of dining., • Meet monthly KPIs related to sales, Net Promoter Score (NPS), and service efficiency., • Manage multiple concurrent requests and sourcing options from various suppliers, adapting to shifting priorities and completing tasks within defined timeframes. Requirements • Minimum 2 years of experience in luxury dining, hospitality, or concierge services, with deep familiarity across the U.S. restaurant landscape—especially NYC’s top-tier venues (e.g., Carbone, Tatiana, The Polo Bar)., • Expert knowledge of high-demand restaurants, including reservation policies, insider access strategies, and relationship management with elite dining partners., • Exceptional organizational skills, capable of managing requests while maintaining accuracy, timeliness, and member satisfaction., • Experience supporting high-net-worth individuals, tailoring dining experiences to their preferences, occasions, and expectations., • Excellent communication and coordination skills, with the ability to guide global Lifestyle Managers (LMs) on SOPs, escalation protocols, and member expectation management., • Proficiency in Microsoft Office Suite (Word, Outlook, Excel) and comfort with CRM systems and reservation platforms (e.g., OpenTable, SevenRooms)., • Analytical mindset, with the ability to track request volume, conversion rates, and member outcomes, and report trends to the U.S. Partnerships Manager., • Adaptability and poise under pressure, especially during off-hours and urgent requests, following defined escalation paths and SOPs., • Collaborative spirit, supporting cross-regional teams and contributing to knowledge base upkeep, training materials, and operational feedback loops. Work location - We are hiring for both offices in Las Vegas & New York (100% on site job) Additional qualifications • A passion for working in a business that places members and customer service at their core as well as commercial success., • A natural communicator who always takes the time to keep their colleagues informed and up to date and always considers the best way to tailor communication to different audiences, • Excellent English language skills, both written and spoken and any second language is always an advantage. Aside from regular Extended Health, Dental, Vision and Telehealth we have other benefits listed below: • Employee Assistance and mental wellness resources, • Travel offers from a variety of sources that allow great discounts on hotels, cruises, and rental cars. These vary by location., • 22 days of Paid Time Off your first year and maxing out at 32 days per year in your 4th year (based on a 40hr work week)., • 3 extra float days after 3 years of work., • One month off, fully paid sabbatical every 5 years of work, in addition to your Paid Time Off days., • Full catalogue of learning modules that cover a wide range of categories for personal and professional development, • Discount on Pet Insurance and a variety of other non-travel perks and discounts, • IATA card after 90 days which gives access to travel discounts, • Monetary loyalty rewards at 3yrs, 5yrs, and 10 years of service, • Working Holidays: Ability to work from any of our 23 global offices for a short period of time DE & I Statement Widespread acceptance for every person. We encourage diverse philosophies, cultures, and backgrounds. We praise diversity and are dedicated to creating an inclusive work environment for our employees. This idea ties the Ten teams together. Ten is honored to be an Equal Opportunity Employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law

Job Description About the company: Ten was founded in 1998 in London, UK by Alex Cheatle and Andrew Long, driven by a clear and lasting vision: to deliver an unrivalled, personalized, and trusted service that empowers members to get the most out of life. That same commitment to excellence and meaningful service continues to guide everything we do today. The business began providing a lifestyle concierge service to just 20 members in London. As its reputation, contacts and expertise grew, Ten’s footprint and competence grew, making it one of the leading Lifestyle Management companies in the world. Today, Ten has more than 50 corporate clients- and employee-loyalty programs and runs private membership services for millions of members worldwide. Ten Lifestyle Group plc (Symbol: TENG) has been listed on the Alternative Investment Market (AIM) of the London Stock Exchange since November 2017. Our vision is to become the world’s most trusted concierge service. About the role: As a Lifestyle Manager – Travel Specialist, you will deliver exceptional, personalized service to our high-profile members and clients, researching the best travel options available, providing accurate quotations, and completing bookings with precision and care. You will combine your deep expertise in travel bookings and global destinations with a passion for delivering flawless, high-quality experiences that meet the standards expected by an elite clientele. This role requires advanced knowledge of GDS systems (preferably Amadeus), airline booking rules, and hotel reservations, as well as the ability to manage complex itineraries, including round trips, multi-city journeys, and open-jaw routes. A commitment to accuracy and service excellence is essential to succeed in this position. Requirements KEY RESPONSIBILITIES • Serving our members primarily by telephone and email to fulfil their requests and offer suggestions to enhance their experience., • Ensuring you stay on member calls for the duration of the call before leaving for break. Calls can be 5 mins to 2 hours., • Handle all communication between suppliers needed to obtain the quotes/information and review the details of all quotations provided to you, before providing them to the member., • Provide end-to-end travel management services, including flight, hotel, and ground transportation bookings., • Use Amadeus GDS (or similar systems) to quote, reserve, issue, and modify flight tickets accurately., • Prepare and manage multi-segment, round-trip, and open-jaw itineraries for both leisure and business travellers., • Offer expert advice on airline alliances, frequent flyer programs, fare rules, and best routing options., • Coordinate with internal teams and external suppliers to ensure smooth travel experiences., • Deliver a high-touch service with discretion, empathy, and attention to detail., • Manage time-sensitive requests and prioritize multiple clients needs efficiently., • To manage and meet competing deadlines, while setting expectations with members and ensuring continued communication with them, • Provide quotes via our CRM system by email for the members, • Follow up with the members to see if they are ready for their adventure and answer any questions they may have, • To always act in the best interest of the member, ensuring their needs are met, • To fulfill requests in the most resourceful and intelligent way while following best practices, • Handle all member payments (if applicable) and arrange supplier payment through our finance team when required., • Meet monthly KPI’s on Sales, NPS and Efficiency., • Have the ability to work on multiple requests and sourcing options from various suppliers according to the member’s needs., • Be flexible and adaptable to a change of priorities and complete requests within the given timeframe, • The role may require some evening and weekend shifts SKILLS AND EXPERIENCE • Minimum 1-2 years of experience in travel, concierge, or lifestyle management services., • Proven experience using Amadeus to quote and book flights and hotels; advanced knowledge of the system is a plus., • Understanding of airline fare structures and ticketing, including additional services such as extra baggage and wheelchair assistance; knowledge of reissues and refund processes is a plus., • Knowledge of hotel rate types, loyalty programs, and preferred partner programs., • Excellent written and verbal communication skills in English (other languages are an advantage)., • High attention to detail and commitment to accuracy., • Ability to work in a fast-paced, service-oriented environment., • Strong organizational skills and ability to navigate and work efficiently across multiple systems and tools simultaneously., • Flexible schedule, including occasional weekends or holidays depending on company needs. Additional qualifications • A passion for working in a business that places members and customer service at their core as well as commercial success., • A natural communicator who always takes the time to keep their colleagues informed and up to date and always considers the best way to tailor communication to different audiences, • Excellent English language skills, both written and spoken and any second language is always an advantage., • Commitment to supporting the delivery of Ten’s environmental, social and governance goals, and promoting policy adherence. Work location - We are hiring for both offices in Las Vegas & New York (100% on site job) Benefits Aside from regular Extended Health, Dental, Vision and Telehealth we have other benefits listed below: • Employee Assistance and mental wellness resources, • Travel offers from a variety of sources that allow great discounts on hotels, cruises, and rental cars. These vary by location., • 22 days of Paid Time Off your first year and maxing out at 32 days per year in your 4th year (based on a 40hr work week)., • 3 extra float days after 3 years of work., • One month off, fully paid sabbatical every 5 years of work, in addition to your Paid Time Off days., • Full catalogue of learning modules that cover a wide range of categories for personal and professional development, • Discount on Pet Insurance and a variety of other non-travel perks and discounts, • IATA card after 90 days which gives access to travel discounts, • Monetary loyalty rewards at 3yrs, 5yrs, and 10 years of service, • Working Holidays: Ability to work from any of our 23 global offices for a short period of time DE & I Statement Widespread acceptance for every person. We encourage diverse philosophies, cultures, and backgrounds. We praise diversity and are dedicated to creating an inclusive work environment for our employees. This idea ties the Ten teams together. Ten is honored to be an Equal Opportunity Employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law

Job Description Crosstown Plumbing is a very busy supply store that has been supporting neighborhood contractors and homeowners for generations. Located in East Orange, NJ, we are looking for dependable Customer Payments & Support Specialist who thrives in a very busy environment and wants to play an important role on a great team. This role serves as the first impression of the company, but is also responsible for processing customer payments and completing daily office tasks, such as stocking the office and answering the phone. You will be responsible for providing customers with the best possible experience, while also managing the cash register. Additionally, you must be able to answer customer inquiries, provide basic company information, and balance daily cash register receipts. The ideal candidate must have strong math skills and be comfortable using a calculator. Please note this role requires occasional weekend hours and mandatory overtime (paid time and a half!) as our store needs constant coverage. Hours during the week are typically 7:30-5:30/6pm and weekends are 9-3pm. If this sounds of interest to you, please submit your application today! Why you should join us: • Competitive salary range between $19.00/hour-$22.00/hour, • Robust health benefits, • Vision insurance, • Dental insurance, • Paid vacation and sick time, • 401k program, • Growth opportunities, • Training opportunities, • Annual holiday party Job Responsibilities: • Greet customers, answer phone calls, and provide helpful, professional service., • Process customer payments, including high-value cash, checks, credit cards, and account payments, with accuracy and care., • Monitor the cash drawer throughout the day and ensure all transactions are correct., • Help with office tasks such as filing, scanning, stocking supplies, and keeping the workspace tidy., • Assist with pick-up orders and make sure payment details and paperwork are completed correctly., • 2+ years of experience in office support, check cashing, or banking for businesses highly preferred., • Proven ability to handle large cash amounts responsibly and do mental math without relying on a register., • A positive attitude, clear communication, and willingness to help., • Strong attention to detail and good organizational skills., • Ability to work weekend or overtime hours when needed., • High School Diploma or GED required; some college is a plus., • Basic Microsoft Office skills, especially Excel., • Other ad-hoc requests as needed CROSSTOWN PLUMBING SUPPLY is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected status. We believe in fostering a diverse workforce and providing equal opportunities for all individuals to succeed.

Job Description Position: Outreach Sales Specialist Location: On site, New Jersey/New York At Whizz, we are on a mission to revolutionize the transportation industry for delivery drivers. We believe that everyone deserves the opportunity to access reliable and convenient mobility solutions, regardless of their financial or credit history. Whether a driver is just starting out in the delivery industry or is looking to upgrade their current bike, we are here to help them achieve their goals and make their life easier. We are seeking an energetic and self-motivated Outreach Sales Specialist to join our team. As Whizz Outreach Sales Specialist, you will be the face of our company, responsible for approaching prospective clients and promoting our ebikes services. Your main responsibility will be to build relationships with delivery workers to drive sales and rentals. Key Responsibilities: • Prospect and Approach: Identify and approach potential clients, primarily delivery workers, to introduce and sell our ebike solutions;, • Client Engagement: Engage with prospective clients in a friendly, professional, and assertive manner to understand their needs and present our ebike offers;, • Sales Presentations: Conduct compelling sales presentations and demonstrations to showcase the benefits of our ebikes;, • Relationship Building: Develop and maintain strong relationships with clients to ensure customer satisfaction, repeat business and referrals;, • Market Research: Stay informed about industry trends and competitors to effectively position our products;, • Sales Goals: Meet and exceed sales targets and objectives set by the company. Requirements • Outside Sales Experience: Relevant experience in outside sales or similar role;, • Hardworking: Hustler mentality with strong work ethic and goal driven;, • People Friendly: Excellent interpersonal and communication skills to build rapport with clients;, • Assertive: Confident and persuasive in presenting products and closing sales;, • Organized: Strong organizational skills to manage multiple leads and sales activities efficiently;, • Disciplined: Self-motivated and able to work independently with minimal supervision;, • Passionate advocate for equal opportunity: ensuring that everyone, regardless of their socio-economic background, has access to key resources to succeed in entrepreneurship;, • Industry knowledge: Familiarity with delivery industry and e bike market;, • Authorized to work in the US;, • Competitive salary: base pay of $15-20/hour plus performance-based bonus incentives., • Comprehensive training and support., • A positive and collaborative work environment., • Flexible schedule: 3-5 shifts of 4 hours per week

Job Description Job Title: Customer Service Specialist Scheduled Days: Thursday - Monday Hybrid schedule: in-office on Mondays and Thursdays About Sloomoo Inc. Sloomoo Inc. is an interactive experience, based on slime and all things #satisfying. Founded in late 2019 by two best friends who found slime healing during difficult times, the mission of the company is to deliver joy. Playing with slime taps into four of the five senses: it's visually mesmerizing; it smells delicious (Sloomoo slimes are hand-made and scented); it offers soothing ASMR sounds; and it feels both relaxing and playful. The environment is made for digging in with your hands and getting off of your screens, whether you're a kid or a kid-at-heart. A finalist of Fast Company's Innovation by Design Award, the design of Sloomoo is glossy, contemporary, and accessible. There are five locations - New York, Atlanta, Chicago, Houston, and Los Angeles - with more on the way. Mission driven, the brand supports mental fitness through a partnership with the Goldie Hawn Foundation's MindUP and is committed to neurodiverse inclusivity (the aim is for 10% of the workforce to be neurodiverse, including people who bring job coaches to work). Position Summary The Customer Service Specialist sits at the crossroads between operations and the customer. This position represents the company brand, voice and is an advocate for the customer while managing the large volume of emails, and calls with knowledge and efficiency. The Customer Service Specialist excels at communication and easily builds rapport with local stakeholders to problem solve. You will be key to upholding Sloomoo’s values: Innovation |Excellence |Joy | Inclusivity | Resilience | Accountability| Collaboration Key Responsibilities: * Manage a large volume of inbound and outbound calls, emails, and chats with knowledge and efficiency. * Identify and address customer needs, with a goal of total satisfaction. * Provide expert answers to questions about products, pricing, and availability while presenting to customers. * Meet customer-service department sales targets, generating leads and upselling when opportunities arise. * Follow company guidelines and procedures for communications with minimal supervision. * Recommend improvements to company processes for efficiency. * Build expert, dynamic knowledge of the company’s products and services. * Conduct research with available resources to satisfy customer inquiries. * Engage with customers in an inviting, friendly, and professional manner to deliver exceptional experiences and nurture lasting relationships. * Respond quickly, professionally, and accurately to customer inquiries regarding scheduling, pricing, orders, status, complaints, returns, and all other inquiries. * Maintain daily recordings and documentation of issues and resolutions for teams to review. * Escalate customer success issues as necessary. * Other duties as assigned. Qualifications: * High school diploma or equivalent. * Strong communication skills, including strong writing skills, active listening and clear articulation. * Ability to solve problems, alleviate conflicts, and escalate tactfully. * Ability to multitask, manage time, and prioritize. * Ability to work individually and as a team member. * Experience in sales. * Experience in a call-center environment. * Proven track record of meeting or exceeding sales quotas. * Minimum age: 18 years. Inclusivity Statement: Sloomoo Inc is a company that respects and welcomes the uniqueness of each employee and offers everyone the means to find their place and thrive. We are committed to equal employment opportunities, career development opportunities and promoting initiatives aimed at creating a culture that is meaningful, innovative and successful. Sloomoo Inc. does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, status as a protected veteran, status as an individual with neurodiversity or a disability or other applicable legally protected characteristics. Scheduled Days: Thursday - Monday. Hybrid schedule: in-office on Mondays and Thursdays.

Job Description Job Title: Member Services Representative (Benefits Specialist) Extended Hours Differential Pay Added for Working Extended Hours Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: • Competitive Salary coupled with a great work/life balance, • Prime Location - Flatiron District in Manhattan (NYC), • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan, • Pension Benefit that includes monthly employer contributions, • Retirement Benefit that includes 3% 401K employer contributions, • Professional Coverage/Reimbursement includes Tuition Reimbursement Program, • Paid Time Off including vacation, personal, and sick days, • Federal Paid Holidays – Up to 11 days off with pay, • And more... FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: • Collecting and analyzing data/information to resolve a problem in real time, at high volume standards., • Provide customer service to participants to resolve eligibility or Fund benefit issues., • Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems, • Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman)., • Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance., • Follow workflows to resolve participant questions., • Representatives analyze and interpret customer phone and written correspondence., • Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues., • Operating computers with multiple information screens to research and resolve customer inquiries on line., • Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation., • Ability to effectively communicate to Participants., • Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: • Strong computer skills., • Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system., • Ability to prioritize work and meet deadlines., • A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications., • Strong analytical, problem solving and decision-making skills., • Excellent organizational and prioritizing skills., • Strong ability to multitask., • Various work schedules available. Interpersonal Skills: • Strong oral and written interpersonal skills., • Demonstrated customer service orientation., • Ability to effectively operate in fast-paced work environment., • Excellent listening skills., • Detail oriented with excellent organization and communication skills., • Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours

Job Description About Paradigm Paradigm offers a suite of legal practice software solutions that help lawyers manage, automate, and grow their firms. More than 50,000 lawyers across 170 countries use our products to shift the paradigm of how they practice law. With four world-class all-in-one legal practice management platforms - PracticePanther, Bill4Time, MerusCase, and LollyLaw - in addition to payments and accounting solutions powered by Headnote and TrustBooks, Paradigm empowers lawyers across the spectrum of practice area, geography, and business needs. At Paradigm, we are fast-paced, ambitious, and unified by a common vision to build the best legal technology products in the world. What is the role? As an entry-level Customer Onboarding Specialist with one of our leading products, MerusCase, you will be responsible for providing exceptional onboarding and customer experience through our customers' lifecycles. We are looking for a candidate who can maintain strong client relationships while operating in a nimble, fast-moving environment. The ideal candidate will be able to communicate with customers professionally, train customers on the software, resolve inquiries in a timely manner, be the voice of customers, and mitigate technical requests. In this role, you will: • Become a MerusCase expert and offer personalized service to show the value of the product for long-term use with your portfolio of clients., • Onboard & train customers on how to best utilize the software and consult clients on how the system can be used to increase efficiency in their day-to-day., • Be responsible for the management of a portfolio of clients to foster long-term business relationships., • Respond to high level customer inquiries as quickly and accurately as possible via email or phone., • Work collaboratively with other departments to resolve issues and deliver a great customer experience., • Work collaboratively with Customer Support to flag, escalate, and resolve requests from accounts., • Work collaboratively with Sales to ensure a smooth client transition and onboarding process., • Collect and manage product feedback from clients to share with our product team and participate in conversations advocating for an improved client experience., • Improve client satisfaction and retention., • Drive product adoption, share best practices, implement growth, and optimize strategies to drive maximum value and success with new and existing customers., • 1-3 years of experience in a customer support, onboarding, or similar role, ideally in a SaaS environment, • Project management skills, • Experience leading initiatives and succeeding in a team environment, • High-growth or early-stage startup experience is preferred, • Must be patient, empathetic, and have great communication skills, • Self-started and resourceful, • Data driven, • Strong interpersonal skills to work collaboratively with different departments, • Comfortable with technology and learning new software, • Ability to handle escalated customer issues, • Self-motivated, diligent, and can inspire others, • Excellent verbal and written communication skills, • Organized, detail oriented, and able to manage multiple tasks, • Must be personable and enjoy working in a client-facing role, • Competitive salary, • Paid vacation + sick and parental leave, • Remote working flexibility, • Budget for home office improvements, • Company culture that encourages work / life balance, • 100% paid PPO medical, vision, and dental insurance, 401k matching, equity grants, • Bi-annual company retreats and many other fun activities to bring our team together as often as possible!

Job Description We are Vitesse – the treasury and payment partner of choice for insurance. ABOUT US Looking to join an emerging leader in the UK FinTech industry? It’s such an exciting time to be joining Vitesse! Created by a team of proven FinTech entrepreneurs in 2016, Vitesse PSP has recently closed a $92m Series-C funding round. Now having established revenue streams and a differentiated position in key segments we have embarked on a journey to double our revenue in each of the next three to four years. We employ around 180 colleagues across the EU with hubs in London and Rotterdam, with plans to expand into the US this year. In 2024, we plan to scale our product and platform engineering team further to take advantage of the market opportunity across Europe and position us to enter the US. Our existing solution allows us to operate one of the largest domestic banking and payment networks in the world, from our UK regulated business, giving our customers direct access to more than 100 countries’ banking networks, supporting over 60 currencies. Through a single integration, merchants gain access to in-country payment routing, resulting in significantly lower payment costs and much faster delivery. To date, we have processed over £3bn across more than 3 million transactions and are looking to more than double volumes each year. We have paired this network with treasury capabilities to create a compelling offering targeted at the insurance vertical. We now need to rapidly scale-out our engineering capability to build a global version of this platform that supports multiple regulatory hubs and points of origination. About the Role This role is on the Vitesse frontline as the key point of contact for our clients; supporting the fast movement of money to pay claims to insurance policyholders in their time of need. You will be part of a team that strives to put the customer first by meeting their needs and finding ways to improve what we do and the service we provide. Typically, you will be providing support through email or phone to resolve a range of client queries concerning use of the Vitesse platform and the flow of funds. We are looking for a Customer Support Specialist who embodies exceptional interpersonal skills, exudes professionalism, and maintains a positive "can-do" attitude. The ideal candidate is characterised by a friendly and approachable demeanour, capable of fostering strong customer relationships. A commitment to continuous learning and development is paramount, with a mindset that views each interaction as an opportunity for growth. This role is tailored for someone eager to expand their skill set and contribute to a dynamic team environment. As a Customer Support Specialist, the ability to adapt, empathise, and problem-solve will be key in ensuring a seamless and delightful customer experience. You will be reporting to our US Customer Support Manager to help scale our Support function as we grow in the US market. With a tight-knit team of just over 30 people here, we’re looking for motivated, curious, and customer-centric individuals who are excited to make an impact as we continue to grow. Core responsibilities • Resolving customer issues efficiently across all support channels, adhering to SLAs., • Build and maintain strong customer relationships through proactive engagement, effective communication, and thorough product knowledge., • Keep customers informed on unresolved queries to maintain transparency and trust., • Work with colleagues including other departments to efficiently and promptly meet all customer needs., • Act in accordance with Vitesse company values., • Assist other teams with ad-hoc tasks to ensure a supportive and cohesive work environment. Requirements • Experience in a customer facing role., • Ability to communicate with confidence and credibility., • Ability to prioritise and coordinate with colleagues across the company., • Take accountability to resolve issues with a calm and logical approach and do your utmost to resolve issues in a timely manner whilst always remaining professional., • Excellent attention to detail., • Comfortable working in a fast-paced environment with changing business and customer needs; where you see ambiguity as an opportunity to develop your skills, refine the way we work and to make a difference in a growing business., • Experience with CRM / Customer support tools (e.g. Zendesk) would be advantageous., • Annual Leave: 20 days, • Sick Leave: 5 days, • Medical, Vision and Dental Insurance, • Basic Life and AD&D Insurance, • 401K Match, • Onboarding trip to London for initiation training, • Access to Oliva (our mental health partner), • Ongoing Learning and Development, • Employee Assistance Program, • Parental Leave, • Caregiver Support Program, • Commuter Benefits, • Recruitment Referral Program: $1,000, • Hybrid Working Arrangements (3x/week in office) Competitive Salary: $70,000 - $80,000 Vitesse at our best – our values The Vitesse values are a true reflection of what it takes to thrive in our business, so it’s important to us that any employee who joins our business is aligned with these 3 attributes Confident Humility We don’t do ego and we know that unless we all win, none of us win. We admit when we’re wrong, ask for help and always think about the wider business before ourselves. Driven to Succeed We see the opportunity ahead of us and we won’t stop until we fulfil the potential we know we have. We hold ourselves to high standards and deliver high quality outcomes for Vitesse and our customers. Tenacious Responsibility We take ownership for our actions and decisions, and face into the challenges that come our way. We are committed to seeing things through to completion, even in the face of adversity. We are an Equal Opportunity Employer We commit to creating an inclusive environment that enables everyone to perform at their best, where we recognise the rights of all individuals to mutual respect and where there is an unbiased acceptance of others. Our policies and practices aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly and with dignity and respect. If you require any interview adjustments please contact Clara Moretti-Parker on

Remote Customer Service Specialist. As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Our mission is to help our partners perform at their peak with reliable equipment and exceptional