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By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s ___ and ___. I further attest that all information I submit in my employment application is true to the best of my knowledge. Please take this ___ to get a sneak peek of one of our Plasma Donation Centers. About BioLife Plasma Services Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse) to support plasma center operations. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will determine donor eligibility to donate plasma, management of donor adverse events, review of laboratory test results, and donor notification of unsuitable test results. The Medical Support Specialist (Plasma Center Nurse) works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. The Medical Support Specialist will be familiar with regulations of the plasma collection industry or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS). How you will contribute You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE). You will evaluate donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the development of Center Physician's standing orders and donor transport to emergency care facilities. You will refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, or guidance concerning medical or technical issues, including donor safety and eligibility. You will support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable. You will manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents. You can be a Pandemic Coordinator when authorized by EHS and support investigations associated with pandemic threats within the local community as indicated by EHS or Medical Affairs. What you bring to Takeda: High school diploma or equivalent to including graduate equivalent of a recognized educational nursing program with state requirements Currently licensed or certified in the state where responsibilities will be assigned: Registered Nurse (RN), Nurse Practitioner (NP) or Physician Assistant (PA) Current Cardiopulmonary Resuscitation (CPR) and AED certification Fulfill state requirements (in state of licensure) for basic IV therapy Satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist Two years in a clinical or hospital setting What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include medical/dental, paid time off and retirement benefits, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - NY - New York U.S. Hourly Wage Range: $42.00 - $57.75 The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. USA - NY - New York Employee Regular Full time Job Exempt No

Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together. Bayonne Rheumatology has an immediate opening for a friendly, patient focused and detailed oriented Patient Care Coordinator to join our team. The Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals. Schedule: A 40-hour work week, Monday through Thursday from 8:00 am to 5:00 pm, Friday 8 am to noon. The schedule will be determined by the supervisor upon hire. Location: 191 Lefante Way, Suite 1-C, Bayonne, NJ 07002 Primary Responsibilities: • Obtain accurate and updated patient information, such as name, address and insurance information, • Perform insurance verification on the date of service, • Obtain patient signatures for required documents, • Upload a valid Government issued state ID of patient and patient insurance cards, • Accurate and complete occupational medicine registration workflow, • File and maintain medical records, • Consistently correct registration work queue errors, • Confirms and schedule appointments, • Answer telephone calls promptly and courteously, • Perform referral documentation promptly, • Working daily in the claims edit work queue to correct registration errors for submission to insurance companies, • Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies of lab results or specialist reports, • Adhere to the standards identified via Sparq regarding Optum Employee Policies, • Work cohesively with fellow employees to achieve specific team goals, • Comfortable working in high pace environment, • Participate in planning, coordinating, and implementing care in conjunction with the multidisciplinary team in accordance with the Plan of Care, • Assure the continuity of care through scheduling and tracking systems, • Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations, • Notify clinical staff of schedule changes as they occur, • Comply with administrative policies to ensure quality of care, • Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and / or scanning documents and assigning to the appropriate electronic chart, • Participate in orientation (scheduling segment) of new field employees and distribute updates and changes as needed, • Perform other related duties and assignments as required, • Organize and maintain medical records, • All employees are expected to keep abreast of current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPPA and OSHA requirements, • Complete new clinical competencies rolled out by the Educational Committee, • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays, • Medical Plan options along with participation in a Health Spending Account or a Health Saving account, • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage, • 401(k) Savings Plan, Employee Stock Purchase Plan, • Education Reimbursement, • Employee Discounts, • Employee Assistance Program, • Employee Referral Bonus Program, • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) Required Qualifications: • High School Diploma/GED (or higher), • 1+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records, • Intermediate level of computer proficiency including MS Word, Excel and Outlook be able to use multiple web applications, • Knowledge of Epic EMR software, • Ability to work independently and maintain good judgment and accountability, • Demonstrated ability to work well with health care providers, • Strong organizational and time management skills, • Ability to multi-task and prioritize tasks to meet all deadlines, • Ability to work well under pressure in a fast-paced environment, • Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s ___ and ___. I further attest that all information I submit in my employment application is true to the best of my knowledge. Please take this ___ to get a sneak peek of one of our Plasma Donation Centers. NURSING IS HARD WORK. BUT IT DOESN’T HAVE TO BE. At BioLife, nursing can be a challenging, yet fulfilling career. Nursing careers at BioLife are different from many other nursing careers. Here, our Plasma Center Nurses screen and advise donors to ensure they are in good health to donate plasma. In turn, that plasma is used to create lifesaving and life-sustaining therapies received by hundreds of thousands of people with rare and complex diseases. As a Plasma Center Nurse, you get to know our donors while working in a modern, fast-paced, yet laid-back environment. You’ll work alongside friendly teammates who share your dedication to saving lives, and be a part of a supportive, fun culture. You can build a lasting career with us and there are opportunities to advance to management. Nursing doesn’t have to be hard work—at BioLife, it can be a career you love. What we offer: • A diverse culture where you are treated like family!, • No overnight shifts!, • Tuition Reimbursement!, • Paid Training!, • Advancement opportunities!, • A chance to make a difference and save lives without risking your own! About BioLife Plasma Services Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we’ll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. This position will require 6-8 weeks of travel for training purposes. All travel expenses for training will be covered by the company and will include cost of flights, rental car, lodging, and meals. Travel home for the weekend may be permitted and can be discussed further in the interview process. Position will be based out of our brand new plasma donation facility in Harlem, NY opening March 2025! Start dates are scheduled for January 2025. OBJECTIVES/PURPOSE The Medical Support Specialist determines donor eligibility to donate plasma, management of donor adverse events, review of laboratory test results, donor notification of unsuitable test results. The Medical Support Specialist works under the direct supervision of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the supervision of the Center Physician for medical issues. Ideally, the Medical Support Specialist will be familiar with regulations of the plasma collection industry and/or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS). ACCOUNTABILITIES • Donor Eligibility (85%), • Determine donor eligibility accurately and in a timely manner, to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE) as required., • Evaluate and manage donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the execution of Center Physician’s standing orders and donor transport to emergency care facilities., • Manage donor deferral; reviews test results and notify donors of unsuitable test results per applicable SOPs., • Initiation and investigation of Post Donation Information (PDI)., • Refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, problem solving, or guidance concerning medical or technical issues, including donor safety and eligibility., • Demonstrate continued competency in the performance of job responsibilities and complete periodic assessment with the Center Physician per applicable SOPs., • Assist the EHS program as required per SOPs or as requested by the EHS Manager (5%), • Conduct pre-placement evaluation of new hires to include assessment of medical history questionnaire., • Support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable., • Maintain applicable employee medical records., • Member of EHS site committee and assist in training of employees, as required., • Manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents., • Administer first aid to employees as needed., • Act as Pandemic Coordinator when authorized by EHS., • Supports investigations associated with pandemic threats within local community as indicated by EHS or Medical Affairs., • May perform all required duties in the area of Medical History (including, but not limited to): (10%), • Greet donors as they enter and exit the donor floor., • Take and record donor pulse, blood pressure, and temperature measures and monitor electronic donor questionnaire system. DIMENSIONS AND ASPECTS Technical/Functional (Line) Expertise • Currently licensed or certified in the state where duties will be assigned: Registered Nurse (RN), Nurse Practitioner (NP), Physician Assistant (PA)., • Current Cardiopulmonary Resuscitation (CPR) and AED certification required, • Fulfillment of state requirements (in state of licensure) for basic IV therapy, • Able to satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist, • Minimum of two years in a clinical or hospital setting preferred, • Effective communication skills, • Detail-oriented, • Customer service oriented, • Basic computer skills, • Willingness to work with other Center Medical Team members to ensure coverage of all operating hours Leadership • Integrity, • Fairness, • Honesty, • Perseverance, • Putting the patient at the center, • Building trust with society, • Reinforcing our reputation, • Developing the business, • Effective coaching and counseling skills. Decision-making and Autonomy • Routinely makes decisions determining donor eligibility., • Seeks guidance from Center Physician and Center Management (including Quality) for medium to high impact decisions and urgent matters., • Regularly advises and consults with donors/customers (External), • Coordinates with Center Management team and Quality to ensure successful operation standards are met (Internal) Interaction • Responsible for providing exceptional customer service to donors (external) and fellow employees (internal), • Attend staff meetings and other team meetings as required., • Ability to multi-task and work as a team player., • Attention to detail and ability to work independently, • Effective coaching and counseling skills. Innovation • Coordinates will all other center roles to effectively problem solve, ensure safety of staff and donors, and provide an exceptional customer experience., • Supports the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes as needed, through use of company approved procedures (including but not limited to 5S, Value Stream Mapping and Kaizen). Complexity • Maintain general cleanliness of work area and assist other work areas as needed to ensure a clean and professional environment., • Willingness to travel preferred. (less than 10%) EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: Essential: Bachelor’s Degree, or equivalent graduate of a recognized educational nursing program. Desired: Minimum of two years in a clinical or hospital setting preferred ADDITIONAL INFORMATION • FLSA Classification (US) - Non-Exempt, • Other duties and responsibilities as assigned. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - NY - New York U.S. Hourly Wage Range: $42.00 - $57.75 The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. USA - NY - New York Employee Regular Full time Job Exempt No

Principal Associate, Support Engineer - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn’t exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market. Building on Capital One’s pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face – things like data publishing, data consumption, data governance, and infrastructure management – we’ve built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward. Job Summary: We are seeking a highly skilled and motivated Production Support Principal Associate to join our Capital One Software Support team in a fast-paced Software as a Service (Saas) organization. As a key member of our technical support group, you will play a critical role in ensuring the reliability, performance, and optimal functionality of our SaaS product. The ideal candidate should have a strong background in system engineering, troubleshooting, and customer support. Responsibilities: * Provide advanced technical support for complex issues, addressing system and application-related challenges. * Familiarity with microservices architecture, understanding how to support and troubleshoot microservices-based applications. * Proficient in writing and executing SQL script to extract and analyze data. * Diagnose and resolve software issues in a timely and efficient manner to meet service level agreements (SLAs). * Monitor system performance and proactively identify potential issues before they impact users. * Create and maintain comprehensive documentation related to troubleshooting procedures, system configurations, and support processes. * Share knowledge with team members and contribute to the development of training materials. * Work closely with cross-functional teams, including software developers , product managers and platform engineers to address and resolve complex technical issues. * Collaborate with Level 3 support to perform root cause analysis and contribute to long-term solutions. * Communicate effectively with customers to understand and troubleshoot issues, providing timely updates and resolutions. * Ensure a high level of customer satisfaction through professional and courteous interactions. * Identify opportunities for automation to streamline repetitive tasks and enhance efficiency. * Contribute to continuous improvement initiatives, suggesting and implementing process enhancements. * Participate in on-call rotations to provide 24/7 support for major incidents. * Respond promptly to emergency situations, contributing to swift resolution and minimizing downtime. If you are a highly analytical and collaborative individual with a passion for ensuring the seamless operation of SaaS solutions, we invite you to apply for this challenging and rewarding position. Join us in delivering exceptional support to our clients and contributing to the success of our innovative SaaS products. Basic Qualifications: * Bachelor's degree in Computer Science, Information Technology, or a related field. * At least 4 years of system engineering experience * At least 3 years of software troubleshooting or software customer support experience Preferred Qualifications: * Experience with scripting languages (Python, Bash) * 3 + years of experience with public cloud technologies * 2 + years of experience using monitoring tools (AWS Cloudwatch, Splunk, New Relic, Solarwinds) At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $106,700 - $121,700 for Lead Support Specialist McLean, VA: $117,300 - $133,900 for Lead Support Specialist Richmond, VA: $106,700 - $121,700 for Lead Support Specialist Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the ___. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ___. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Job Description Job title: Director of Social Services Reports to: Program Director FLSA Status: Exempt / Full Time Date Issued: April 2021 POSITION SUMMARY: The Social Services Director is responsible for supervision and staff development, program planning and development, and client services. The essential functions of the job include, but are not limited to the duties listed in the job description. DUTIES AND RESPONSIBILITIES: • Responsible for providing orientation to casework staff (Caseworkers, Housing specialists, Residential Aides), and instruct staff on social services policies and procedures., • Supervises day to day operations and clinical staff, • Provides Administrative and programmatic supervision to case management and residential aide staff., • Facilitates regular case conferences and conducts weekly staff meetings., • Completing Reports for DHS (SOTA, Quarterly and 5/6 reports), • Completing Monitoring Instrument CAP, • Joining the 11 AM conference call with DHS, • Assigns cases to case managers and schedules work according to priority., • Audits client records and ensures compliance with DHS and HPCDC, regulatory, funding agency requirements and guidelines., • Assesses, trading and coaches case managers, housing specialist and residential aides on work assignments and community resources., • Supervises and documents incident reporting and distributes related notices within 24 hours., • Reviews services plans, program notes, and other required client documentation to ensure comprehensiveness and compliance with HPCDC and regulatory agency requirements. Signs off on final documents prior to filing client charts., • Ensures housings documentations is completed in a timely manager for submission to housing providers., • Manages caseload in the absence of the Case Manager., • Prepares and submits required reports and statistics in a timely manner., • Prepares staff schedules and monitors payroll., • Supervises client databases to ensure accuracy of client information., • Evaluate staff work performance per agency policy and professional standards., • Review disciplinary actions and administer performance reviews for social services staff., • Develop staff training curriculum., • Is on call to address emergency needs on a 24-hour basis. PROGRAM PLANNING AND DEVELOPMENT • Establishes service linkages with community resources, both public and private., • Develops tools and procedures to measure achievement and target goals., • Assess improvements in service delivery proves. Identify, recommend and implement necessary changes with supervisor., • Work with Administrative team, to develop funding proposals for existing and new services., • Utilize and ensure compliance with the Quality Assurance program for Social Services. CLIENT SERVICES • Work with IT team, ensure utilization and monitor client case tracking system., • Responsible for monitoring client statistics and ensuring timely delivery of reports to Program Director., • Responsible for the daily operation of client services and for developing a supportive environment for staff and consumers., • Recommends and develops policies and procedures to enhance social services program performance. Employee may be required to carry out additional duties as assigned by Supervisor. ADDITIONAL JOB FUNCTIONS: • Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., • Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. • Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., • Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., • Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., • Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., • Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., • Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., • Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., • Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., • Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. • Minimum Required Education & Experience:, • Bachelor’s Degree in Social work or related field, • Certification in First Aid, CPR, • Strong written and verbal communication skills, • Strong interpersonal skills and the ability to work independently or in a team setting, • Strong team building and coaching skills and resourcefulness., • Strong computer skills, • Experience with homeless and mentally ill population., • Preferred Education & Experience:, • Masters degree in clinical field (MSW preferred., • 2 years related experience of clinical and supervisory experience., • Previous work experience with homeless population, MICA, or Veterans community, • Foreign languages a plus, • Computer Skills:, • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.), • Language skills:, • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees., • Bilingual is preferred

Job Description Accounting Specialist The Ideal candidate will be a seasoned accounting professional with a solid progressive history in a multi-entity organization. Manage Accounts Payable • Review, enter and code all vendor invoices and expenses into internal accounting system accurately, • Prepare and process vendor payments, • Provide customer service to vendors regarding account balances; maintain vendor profiles for accuracy, completeness, and up to date documentation, • Create new vendor accounts, • Reconcile vendor account balances, review statements, identify inaccuracies, • Prepare 1099’s annually Manage Accounts Receivable • Allocate cash receipts to customer accounts and/or projects, • Proactively coordinate with other internal departments on collections process to ensure receivables are collected promptly, • Prepare and submit daily bank deposits General Ledger • Conduct month-end close, including bank and credit card reconciliations, balance sheet review and adjusting journal entries as required, • Identify opportunities for process improvement and assist in implementing changes to increase efficiency and accuracy in financial operations, • Prepare and file multi-jurisdiction sales tax returns, • Bachelor’s degree in accounting (preferred but not required), • Minimum 8 years progressive experience in full-charge accounting role, • Multi-entity experience preferred, • Highly proficient in QuickBooks Desktop, Bill.com, MS Outlook, Excel and Word, • Ability to multitask in face-paced environment, • Self-motivated and detailed oriented team player with strong organizational skills, • Excellent written and oral communication skills, • Strong analytical, problem-solving skills and organizational skills, • Exceptional attention to detail and accuracy On-site role

Job Description Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. Role: Senior Social Media Manager Location: New York, NY About the role: OLIVER is seeking a qualified Senior Social Media Manager to join our dynamic ice cream team, with in-person participation required. We are looking for a tech-savvy professional who can provide strategic thought leadership in social and brand management, with a strong emphasis on community engagement and content creation management. People management skills are also essential for success in this role. The ideal candidate will have experience in social media, video, imagery, strategy, data analytics, and marketing campaigns. Exceptional oral and written communication skills are a must, along with the ability to develop engaging content. You should be a natural communicator with excellent customer service capabilities and the ability to moderate both online and offline interactions with our community. This position will be based in the NY/NJ area as in-person participation is required. What you will be doing: • Develop social media content calendars and campaigns for well-known brands in the ice cream space, • Work with our in-house creative teams to create engaging video, copy and photography assets for social media channels, • Design social assets using Canva, CapCut (design work is light), • Compile comprehensive analytical reports with recommendations for owned channels and campaigns, • Coordinate with Marketing, PR and Communications teams to ensure brand consistency, • Liaise with the brand to stay updated on new products and features, • Oversee high profile partnership logistics including strategy and execution., • Increased knowledge on how to navigate controversial topics responsibly. Knowledge of the PR risks and opportunities associated with these types of stances., • The ability to look at every initiative through a SWOT analysis., • Interpret partnership briefs and legal documents as it relates to channel assets and usage., • Counsel brand team on the best way to utilize partners across social and how to measure success., • Work quickly and effectively to keep pace with overseeing a macro community in the millions., • Serve as a liaison between brand team and key stakeholders and can discern what information needs to be shared with the wider group., • Provide counsel to brand team on social media channels – including best practices, new channels for consideration., • Track record of increasing brand affinity through social led opportunities and trends, • Experience working with high profile legacy brands with a focus on engagement more than awareness., • Ability to work with the larger IAT to effectively represent social and how it ladders up to the larger brand strategies., • Spearhead social planning for the following year, as well as the ability to be nimble as brand priorities change and shift., • Basic creative background and knowledge that allows for successful planning and ideation of content and big ideas. Lead the creative team to deliver work that aligns with the client goals and expectations., • Assessing available creative assets and proactively making recommendations of when new creative or assets are needed. What you need to be great in this role:, • 3-4 years of experience in an advertising and/or public relations agency, • Have background working with high profile brands that can be applied., • Experience in client relations and the ability to adapt to different personalities and work styles., • Proven work experience growing and managing a social community, • Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter), • Experience creating and managing social content calendars, • Ability to perform light design work, • Ability to identify and track relevant qualitative metrics, • Excellent verbal communication and written skills, • Hands on experience with social media management for brands, • Knowledge of online marketing and marketing channels, • Ability to write social captions across all current social media platforms, • Multi-cultural creative marketing experience preferred, • Experience with ice cream brands preferred Be Ambitious to succeed Be Imaginative to push the boundaries of what's possible Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results-focused to exceed expectations Be actively pro-inclusive and anti-racist across our community, clients and creations OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.

Job Description Hudson Regional Hospital is looking for a talented Social media specialist to administer our social media accounts. You will be responsible for creating original text and video content, managing posts and responding to followers. You will manage our hospital image in a cohesive way to achieve our marketing goals. As a Social Media specialist, we expect you to be up-to-date with the latest digital technologies and social media trends overall and healthcare/hospital industry in particular. You should have excellent communication skills and be able to express our hospital’s views creatively. Ultimately, you should be able to handle our social media presence ensuring high levels of web traffic and patient/customer engagement. This position would also handle event planning and working on both large and small interdepartmental parties/Events/Award Ceremonies etc. It is not expected this position to be very sedentary. This position will be located in Christ Hospital, Bayonne Medical Center, Hoboken Medical Center. Responsibilities • Perform research on current healthcare benchmark trends and audience preferences, • Design and implement social media strategy to align with business goals, • Set specific objectives and report on ROI, • Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos and news), • Monitor SEO and web traffic metrics, • Collaborate with other hospital departments and other affiliated branches/offices to ensure brand consistency, • Communicate with followers, respond to queries in a timely manner and monitor customer reviews, • Oversee social media accounts’ design (e.g. Facebook timeline cover, profile pictures and blog layout), • Suggest and implement new features to develop brand awareness, like promotions and competitions, • Stay up-to-date with current technologies and trends in social media, design tools and applicationsRequirements, • Knowledge of medical/healthcare industry, • Proven work experience as a Social media specialist, • Hands on experience in content management & Event Planning, • Excellent copywriting skills, • Ability to deliver creative content (text, image and video), • Canva experience a plus, • Solid knowledge of SEO, keyword research and Google Analytics, • Knowledge of online marketing channels, • Familiarity with web design, • Excellent communication skills, • Analytical and multitasking skills, • BSc degree in Marketing or relevant field

C.R. England is Now Hiring Experienced CDL-A Truck Drivers! \nNo-Touch Freight - Average $87,000 Annually* \n\n\n\t • Valid CDL-A and 3+ months of current experience required\n\t, • Home time: Most drivers get home weekly but guarantee you will be home at least every other weekend for their 34-hour reset\n\t, • Drivers average $87,000 annually - Top 10% earn up to $113,000 per year*\n\t, • Consistent & predictable routes\n\t, • Mileage & detention pay\n\t, • Top-of-the-line automatic transmission sleeper cabs and pull 53’ refrigerated trailers\n\t, • No-touch freight\n\t, • Full benefits package for you and your family\n\t, • 401k participation\n\t, • Paid time off & bonus incentives\n\t, • Valid CDL-A and 3+ months of current experience required\n\t, • This lane is not suitable for students, recent grads, or trainees\n\t, • Must be 21 years or older\n\t, • STEP ONE: Start by submitting this short form\n\t, • STEP TWO: On the next page, complete a 2-minute C.R. England online application\n\t

RELATIONSHIP MANAGER BUSINESS BANKING SRNew York, NY WHAT IS THE OPPORTUNITY?Develops and manages relationships with business banking clients in the assigned business segment and/or geographic areas. Actively engages in the sales process of the assigned Region to ensure the attainment of Regional and individual goals and objectives, while ensuring CNB credit quality and risk management guidelines are maintained. Presents a variety of product solutions to client needs. Provides responsive quality service. Approves transactions within delegated authority. Manages overall relationship profitability and portfolio risk and is responsible for profitable growth of the portfolio assigned. This may be accomplished through active calling efforts and referrals from existing customers and line colleagues from Personal & Business Banking and other divisions, and by providing the CNB exemplary level of service, identifying and promoting solutions to customer needs, and maintaining an active calling program. Preferred to be in good standing under "The Secure and Fair Enforcement for Mortgage Licensing Act of 2008" (Safe Act) and be registered/licensed with the "Nationwide Mortgage Licensing System and Registry" (NMLS); or must be able to be registered under the Safe Act. WHAT WILL YOU DO? • Identifies and develops profitable relationships with prospects and clients consistent with the objectives of the bank through extensive business development activity. Works closely with existing and new clients to understand their specific financial requirements and provide effective solutions, while maintaining the credit quality standards of the bank., • Develops relationships and supports other CNB departments and colleagues to provided customers and prospects the solutions recommended. May occasionally assist branch managers and relationship managers within their assigned area on calls to help them advance their skills. Participates in internal and external community activities as a representative of CNB, promoting and attracting new colleagues and customers., • Prepares a Relationship Plan and calling schedule for each client or prospect in conjunction with the strategic business development program. Identifies business opportunities and solicits referrals of other Bank products or services and/or externally from existing customers, a network of internal and external referral sources, and other professionals in the industry. Develops a strong understanding of company, industry, business and needs to assist in client calling efforts. Sets objectives for each relationship in terms of cross sell opportunity and revenue contribution, etc., • Calls on existing or prospective clients to discuss and promote all Bank products and services in order to establish a total client banking relationship. Discusses financing opportunities and general business conditions; may assist in forecasting clients' credit needs and develops solutions to serve their financial needs. Brings in product specialists, as necessary, to help problem solve or structure transactions., • Negotiates transactions; documents and closes loan transactions, ensures conformance with Bank policy and regulatory requirements. Exercises sound credit and risk judgment in approving transactions. Recommends approval of credits meeting the banks credit standards. Ensures the quality of all business introduced to the Bank., • Represents the Bank by actively participating in outside civic and community affairs, business and industry-related organizations, and other professional activities as appropriate., • Interfaces with other Bank departments including the branches within their assigned area as necessary. Defines responsibilities and coordinates objectives for all product areas in a relationship or transaction. Resolves all client needs and any internal issues., • Monitors and analyzes relationship results and account activities. Determines client profitability. Makes a recommendation regarding accounts to be further developed or eliminated. Prepares reports for management., • Monitors portfolio for quality, risk and adherence to policy. Works with the appropriate staff departments to resolve issues., • Maintains awareness of competitive products, practices, rates and changes in market conditions., • Analyzes problem credits and meets with client to develop solutions to minimize loss exposure., • May serve as a product specialist acting as a technical consultant to clients and Relationship Managers in various business segments and geographic locations., • Relationships in portfolio may require extensive operational expertise to manage workflow to match client needs, and is responsible for monitoring and mitigating any operational risk factors. WHAT DO YOU NEED TO SUCCEED?Required Qualifications* • Minimum 10 years of banking experience required., • Minimum 8 years of commercial lending experience within the segment required., • Minimum 5 years of credit experience required., • Must be in good standing under "The Secure and Fair Enforcement for Mortgage Licensing Act of 2008" (Safe Act) and must be registered/licensed with the "Nationwide Mortgage Licensing System and Registry"; or must be able to be registered under the Safe Act.Additional Qualifications, • Working knowledge of Bank operations, policies and procedures and regulatory compliance., • General knowledge of Bank products and services, • Good interpersonal, verbal and written communication skills., • Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date, • Generous 401(k) company matching contribution, • Career Development through Tuition Reimbursement and other internal upskilling and training resources, • Valued Time Away benefits including vacation, sick and volunteer time, • Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs, • Career Mobility support from a dedicated recruitment team It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.#CA-MD#LI-MD

Job Description Cantonese Speaking Customer Sales Specialist (20 hrs/week) CrazyLive Inc. – New York, NY (Hybrid opportunities available) $20 – $25.00/hour plus attractive commission based on the deal Part-Time (20 hrs/week) with potential to transition into Full-Time ⸻ Job Description Bilingual Sales Representative (Mandarin & Cantonese) – Part-Time to Full-Time Opportunity CrazyLive Inc. is a fast-growing financial education and live-streaming platform, empowering global Chinese-speaking investors with innovative trading strategies, real-time market analysis, and cutting-edge AI tools. With offices in Los Angeles, New York, and international expansion plans, CrazyLive provides its members with unique insights into U.S. stocks, options, and digital asset markets. ⸻ Position Overview We are seeking a highly motivated Bilingual Sales Representative (Mandarin & Cantonese) with a background in Finance or related fields to join our New York team. This role is ideal for someone energetic, ambitious, and ready to grow into a key position that combines sales development, community building, and media hosting opportunities. ⸻ Responsibilities • Present CrazyLive’s products and services to potential clients in both Mandarin and Cantonese., • Build and maintain strong relationships with Chinese-speaking clients in the New York area and beyond., • Conduct sales presentations, webinars, and community events to engage prospective members., • Support clients in understanding U.S. stock/option investment strategies, “周周赢” trading system, and CrazyLive AI tools., • Collaborate with the marketing and analyst teams to execute sales campaigns., • Provide feedback from clients to improve CrazyLive’s services and member experience. ⸻ Qualifications • Native or fluent proficiency in Mandarin and Cantonese (both required)., • Previous experience in sales, customer service, finance, or media hosting preferred., • Strong interpersonal and communication skills; comfortable speaking on camera or live stream., • Knowledge of U.S. financial markets, stocks, and options is a strong plus., • Self-driven, entrepreneurial spirit, able to work independently and as part of a team., • Flexible schedule; available for part-time with the possibility of full-time expansion. ⸻ What We Offer • Competitive hourly rate: $24.15 – $30.00/hour, • Hybrid work opportunities (remote + New York office), • Hands-on training from Wall Street veterans with 30 years’ experience, • Growth potential into a full-time role and media host, • Access to CrazyLive’s cutting-edge AI trading platform and exclusive membership community ⸻ How to Apply Interested candidates are invited to apply directly on the website or send their resume to with the subject line: Cantonese Sales Specialist – New York. Company DescriptionCrazyLive Inc., a fast-growing financial education and live streaming platform, empowering global Chinese-speaking investors with innovative trading strategies, real-time market analysis, and cutting-edge Al tools. With offices in Los Angeles, New York, and international expansion plans, CrazyLive provides its members with unique insights into U.S. stocks, options, and digital asset markets.CrazyLive Inc., a fast-growing financial education and live streaming platform, empowering global Chinese-speaking investors with innovative trading strategies, real-time market analysis, and cutting-edge Al tools. With offices in Los Angeles, New York, and international expansion plans, CrazyLive provides its members with unique insights into U.S. stocks, options, and digital asset markets.

Job Description Company PranaSpirit Nutrition & Wellness is a growing New York City and Los Angeles based nutrition and wellness company that strives to provide a holistic, individualized, and self-empowered approach towards attaining optimal health and vitality. The company integrates expert nutrition counseling, yoga therapy and mind-body therapies to provide a comprehensive, all-in-one platform where every individual can meet all of his/her dietary and wellness needs. PranaSpirit Nutrition & Wellness aims to nourish the body, mind, and soul with the right foods, physical activity, and lifestyle changes that will help clients achieve their goals, feel their best, and cultivate healthy habits for life. Website: Job Title and Description Recruiter/Employee onboarding Specialist Seeking 1 part-time candidate with flexible hours determined upon hire Candidates must be strongly proficient in MS Office Suite, G-Suite, Pages, Keynote. Ability to quickly adapt to multiple technology platforms is an essential requirement. Company headquarters is in Santa Monica, CA, however PranaSpirit is a New York State employer. Hours of operation are PST. This position is remote, that is work will be performed virtually. Applicants must reside in the state of New York to be considered. Responsibilities will include but not limited to: • Recruiting o Virtual/remote support for recruitment and hiring assistance o Review of candidate resumes and cover letters on ZipRecruiter o Provide suggestions for edits to job postings/descriptions o Phone screenings of prospective candidates o Tracking and evaluation of candidates to select the top candidates for the positions to pass onto owner for final hiring decision o Consult with owner/CEO on recruitment matters o Provide insight and recommendations for best hiring practices in consultation with owner/CEO • Onboarding: o Develop and write SOPs (Standard Operating Procedures) for the company. o Observe current employees as they perform tasks in various company systems to aid in development of the SOPs. o Coordinate audio/video recordings to aid in the development of SOPs • Staff Training & development: o Development of training materials for new virtual employees o Assist with virtual/remote training of new employees o As needed, update company policies and procedures/SOPs o Develop SOPs related to staff retention and development, including Myers’ Briggs Type indicator and coordination of team meetings to discuss Possible job responsibilities: • Provide coverage as needed for administrative tasks in the company, • Marketing/content writing/blogging o writing blogs/email newsletters for the company o social media posts and email / automation/drip campaigns, set up, implementation and execution, building engagement on Instagram, creating videos for Tik Tok o market research and client acquisition (e.g. set up of lead magnets) o Website copywriting/editing This position offers the opportunity for growth within the Company. Required and desirable knowledge, skills, abilities ● Must have a minimum of one year of work experience in customer service and/or an administrative role and recruiting, human resources Specific recruiting/HR experience in healthcare and education companies desired ● Minimum education required: high school: junior/senior, college, grad school (current student) ● Must be highly tech savvy, with the ability to learn new platforms quickly and efficiently. ● Impeccable writing and grammar skills, along with a strong phone presence Excellent verbal communication skills ● Ability to be flexible, in terms of work hours. ● Ability to multitask and work well under pressure and with various deadlines ● Experience with MindBody online software is desirable ● This is primarily a part time, temporary position, possibility of becoming permanent if the candidate decides to take one of the available positions. Compensation Hourly rate range - $18-$20 per hour, to be determined based on qualifications and experience. Company DescriptionPranaSpirit Nutrition & Wellness is a growing New York City and Los Angeles based nutrition and wellness company that strives to provide a holistic, individualized, and self-empowered approach towards attaining optimal health and vitality. The company integrates expert nutrition counseling, yoga therapy and mind-body therapies to provide a comprehensive, all-in-one platform where every individual can meet all of his/her dietary and wellness needs. PranaSpirit Nutrition & Wellness aims to nourish the body, mind, and soul with the right foods, physical activity, and lifestyle changes that will help clients achieve their goals, feel their best, and cultivate healthy habits for life. Website: Nutrition & Wellness is a growing New York City and Los Angeles based nutrition and wellness company that strives to provide a holistic, individualized, and self-empowered approach towards attaining optimal health and vitality. The company integrates expert nutrition counseling, yoga therapy and mind-body therapies to provide a comprehensive, all-in-one platform where every individual can meet all of his/her dietary and wellness needs. PranaSpirit Nutrition & Wellness aims to nourish the body, mind, and soul with the right foods, physical activity, and lifestyle changes that will help clients achieve their goals, feel their best, and cultivate healthy habits for life. \r\nWebsite:

Job Description This is a remote position. We are seeking an outgoing individual for our Booking Specialist opportunity! As a Specialist, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This position is great for anyone who absolutely loves to travel and help others. Booking Specialists handle the research and booking process for clients, this can include airline, hotel accommodation, car rentals, and event/ticket sales. Anyone with an outgoing personality, who loves to travel is highly encouraged to apply! Roles & Responsibilities · Research, Create, and Execute exceptional itineraries for clients · Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs · Review budgets, and plan trips according to client’s budget constraints · Create promotional materials to utilize · Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc.…) · Effectively communicate with clients pre/post travel Requirements Requirements · Must be at least 18years of age, and be authorized to work within the US. · Must be fluent in English · Must be able to effectively communicate with clients (strong sales background a plus) · Must have a smartphone with internet access, laptop recommend but not required · Personal travel experience is a huge plus, however not required · Previous experience in customer service or hospitality also a plus, but not required Benefits Benefits · Earn your own IATA card · Discounted travel · Extremely flexible hours · Part-time or Full-time available

Job Description This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc. 5000’s ‘Fastest Growing Companies in America’, Luminance is disrupting the legal profession around the globe. A unique opportunity to join Luminance’s growing global Customer Success team presents the opportunity to work with businesses spanning the top international law firms to household names in every sector spanning 60 countries including major manufacturing companies, high growth technology companies, global retailers and pharmaceutical giants. This role is all about cultivating relationships and getting to the heart of our customers’ objectives whilst maintaining a clear vision for how our ground-breaking technology will transform the way individuals and companies work with contracts every day. The ideal candidate will have a natural ability to build rapport with customers, maintaining excellence in every interaction, with a strong drive for results. Duties will include a broad range of tasks including establishing and maintaining positive customer relationships; devising, implementing and project managing onboarding and rollout programs for customers spanning small/mid-size companies through to enterprises with thousands of users; training and advising customers on product best practices; and minimising churn. They should also be able to provide insights on customer-to-business interactions using available data, improve customer experience through product support and feedback, and handle customer complaints and requests with professionalism. Successful candidates must be social, analytical, possess an aptitude for learning and using new software, and be able to communicate clearly and effectively. The ideal Customer Success representative should engage productively and collaborate with customers, maximise value, and possess the ability to think creatively about strategies to nurture and expand our reach within our customer base. Responsibilities • Develop and foster an excellent customer experience across Luminance’s comprehensive product suite, • Facilitate a seamless handover from pre-sales to post-sales by maintaining close collaboration with the Product Specialist and Sales Teams to execute on the customer's vision for the Luminance product, • Oversee customer engagements post-sale, fostering relationships through expertise in our product and effectively executing established onboarding and implementation processes, • Gain and maintain an in-depth knowledge of the product to meet individual customer business requirements, • Work closely with customers to establish proactive deployment, transition, and user adoption strategies., • Collaborate with the Sales Team to create practical, measurable plans that embed Luminance into the core of our customers' day to day., • Liaise with the Support Engineers, Product and Technical Operations Teams to communicate potential product enhancements and streamline issue resolutions, • Act as the voice of the customer, providing insights to internal teams to enhance service delivery and align product development with customer needs, • Identify account growth opportunities via upselling and cross-selling or expanding into new regions/teams/use cases, • Maximise customer renewals via successful onboarding and user engagement; minimise risk of customer churn, • Analyse customer data to improve customer experience and engagement, • Hold product demonstrations for customers, • Regular domestic and international travel to meet with customers and build robust business relationships, • Bachelor’s of Master’s Degree in a scientific or analytical discipline, with a 2:1 or above (UK) or GPA of 3.5 or above (US), • Highly organised with ability to multi-task and prioritise effectively, • Self-driven and proactive, • Excellent communication and interpersonal skills, both verbal and written, • Patient and active listener, • Articulate, charismatic and confident in a customer-facing role, with ability to present to individuals with varying degrees of knowledge, • Detail oriented with a problem-solving attitude, • Excellent product knowledge, • Passion for customer experience discretionary bonus per quarter

Job DescriptionSalary: $64,694 - $78,904 final salary based on various factors On-site 5-days a week Position Summary The National Memory Screening Specialist will be responsible for overseeing the memory screening database and quality control to ensure all memory screeners and sites follow AFA requirements, and the value of the National Memory Screening Program is upheld. This position is also responsible for tracking trends and generating reports to identify where AFA resources and services are needed nationwide. Additionally, this position oversees the nationwide recruitment of new memory screening sites and screeners. Responsibilities and Duties • Oversee the memory screening database, • Conduct monthly in-house audits to ensure sites and screeners are following all requirements., • Review and approve all screener and site applications., • Conduct, train, and track memory screenings virtually and in-person., • Engage and recruit memory screeners and sites across the nation., • Ensure all Educating America Tour conferences have an identified local organization to provide memory screenings for conference attendees., • Geographically, track demographics and memory screening scores to analyze and interpret trends that can be used to identify where AFA resources and services should be offered., • Oversee payment process for contracted AFA memory screeners., • Collaborate with the Education Program Specialist to recruit Excellence in Care sites as memory screening sites., • Develop educational presentations for memory screening events., • Other duties assigned within the scope of the role. Required: Masters Degree, MPH or MSW preferred with related experience and education. Working Proficiency in Microsoft Office Suite, minimum 2 years related work experience; proven track record in program/project management; excellent written and oral communication skills; excellent organization, time management and interpersonal skills; exceptional customer service skills; presentation skills; minimal travel required; technology skills; willingness to learn. Bi-lingual with one other language (Spanish, French Mandarin or Cantonese preferred) Legal Disclaimer:This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of an incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of an incumbent. An incumbent may be asked to perform other duties as required. Management may at its discretion assign or re-assign duties and responsibilities to this job at any time. This job description does not change the at-will employment relationship existing between the organization and its employees.

Job DescriptionSalary: Company Description DataBP is reinventing the market data business by streamlining and simplifying complex market data processes, empowering data providers to gain efficiency and fully realize their data assets. We provide an easy-to-use platform with tools designed to run data businesses of all sizes, enhancing revenue and customer experience while reducing risks. Our team, leveraging decades of industry experience, provides personalized guidance and best practices to ensure successful implementation. Clients include major exchange groups and data providers worldwide, such as ASX, CME Group, and TMX Group. DataBPs expertise in the commercial provision and value optimization of data sets us apart from other fintech providers. Role Description This is a full-time remote role for an Exchange Data Licensing Specialist at DataBP. The Specialist will be responsible for managing the implementation of licensing solutions and workflows for exchange clients. Day-to-day tasks include conducting needs assessments, configuring licensing workflows to meet client requirements, providing training and support, and troubleshooting any issues that arise to ensure customer satisfaction. Additionally, the specialist will work closely with clients to understand their business objectives and optimize the value of our platform. Candidate will manage client solutions and delivery of our market data licensing and customer management platform. Clients include global securities exchanges, trading platforms, index providers, interdealer brokers and market data vendors. Responsibilities Summary: • Engage with clients to understand their business objectives, • Advise clients on best practices regarding data licensing and compliance, • Connect client business goals and requirements with DataBP platform capabilities, • Configure the application environment to suit the needs of the exchange, • Translate business goals into technical requirements for development, • Perform user acceptance testing, • Assist in planning and prioritizing configuration and development efforts Qualifications • 5 or more years of experience in exchange data licensing or reporting, • Excellent Customer Service and Communication skills, • Commitment to Customer Satisfaction through proactive support and training, • Ability to work independently and remotely, • Experience in the market data or fintech industry is a plus, • Bachelor's degree in a relevant field is preferred, • Assertive and comfortable conducting client-facing meetings At DataBP, we value self-motivated and independent workers. Our team members work remotely around the world, and we are looking for people in all regions. remote work

Job DescriptionDescription: Position Description At Asahi Intecc, you will join a team of highly motivated and expertly trained professionals driven by our commitment to innovation and education. Get ready to work side by side with the leaders in Coronary and Peripheral Interventions and become a valued expert in this pioneering medical sales environment. We’re currently looking to add a Clinical Specialist based in Eastern NY (Hudson, Albany, Westchester). This is an expansion position for a motivated and focused leader with a strong clinical background and understanding of Coronary & Peripheral Vascular and Interventional Radiological Interventions. Your history of leadership and expertise will be valued at Asahi Intecc as you help us influence, promote and support our products. Requirements: Essential Job Functions: · Identify, establish and maintain productive working relationships with Key Opinion Leaders, Administrators, Department Managers, Physician Groups, Integrated Delivery Networks, Group Purchasing Organizations, and anyone that drives therapy adoption. · Provide Educational, Sales and Clinical Support to your Interventional Labs as part of our targeted sales process, reporting directly to the Regional Manager. · Act as a clinical interface between the medical community and all applicable Asahi Intecc departments and/or employees. · Effectively plan and attend cases with Physicians and Staff and properly manage the understanding and expectations of Asahi products. · Help maintain and expand our existing base of business, and position new Asahi Intecc products within the Region. Communication and Customer Support: · Attend and support coronary, peripheral and neuro interventional procedures in the procedural suites/ OR’s within the Region. · Utilize our many Interactive Sales Models giving clinicians and staff the chance to get hands-on training while offering an understanding of our 4 Core Technologies. · Organize and Implement Continuing Education programs working with our Territory Managers to create a rewarding and beneficial experience. · Respond to customer pricing requests and product complaints and resolve issues in a prompt and effective manner, and within all corporate and FDA guidelines. · Share market intelligence and competitive activity with your team, including sales leads, pricing request, and all pertinent account activity. · Contribute to the development of a strong team effort and represent the Asahi tradition. Self-Development and Product Knowledge: · Work with internal functions (National Fellowship and Clinical Manager, Regional Manager, National Sales Manager, Marketing, Training, Information Technology, Customer Support, etc.) to develop and meet your Business Goals (i.e. Sales Growth, New Product Trials, Continuing Education Programs, etc.). · Understand complex coronary, peripheral and neuro disease states and interventional techniques, with a demonstrated ability to assist Physicians and Staff during the cases. · Develop a thorough understanding of our competition and implement strategies to counter competitors. · Maintain strong industry knowledge including the Reimbursement and Outpatient setting. · Conduct all business activities in a manner that adheres to our ethics & compliance guidelines, and FDA requirements. Minimum Qualifications: · Bachelor’s Degree, Associate Degree or Technical Certificate (Bachelor's degree preferred) · Minimum 3-5 years of Interventional Experience (Cath Lab preferred). Must have · Valid Driver’s License and acceptable Driving Record Physical Job Requirements: · The employee is regularly required to stand inside the Cardiac Cath Lab for long periods while wearing a lead apron. · Employees must be capable of walking; sitting; using hands to reach, grab or balance; kneel, crouch, see, talk and hear in a standard hospital working environment, as well as independently from home. · Employee must occasionally lift and/or move up to 20 pounds. Must have the ability to travel by car or airplane independently up to 70% of the time and work after hours if required by travel schedule or business issues. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to see, hear, speak and write clearly in order to communicate with employees and/or other customers; manual dexterity required for occasional reaching and lifting of small objects, and operating office equipment. Must be able to sit for an extended period of time and operate a computer for an extended period of time. PI082c5e089625-25405-38734347

Job Description About Paradigm Paradigm offers a suite of legal practice software solutions that help lawyers manage, automate, and grow their firms. More than 50,000 lawyers across 170 countries use our products to shift the paradigm of how they practice law. With four world-class all-in-one legal practice management platforms - PracticePanther, Bill4Time, MerusCase, and LollyLaw - in addition to payments and accounting solutions powered by Headnote and TrustBooks, Paradigm empowers lawyers across the spectrum of practice area, geography, and business needs. At Paradigm, we are fast-paced, ambitious, and unified by a common vision to build the best legal technology products in the world. What is the role? As an entry-level Customer Onboarding Specialist with one of our leading products, MerusCase, you will be responsible for providing exceptional onboarding and customer experience through our customers' lifecycles. We are looking for a candidate who can maintain strong client relationships while operating in a nimble, fast-moving environment. The ideal candidate will be able to communicate with customers professionally, train customers on the software, resolve inquiries in a timely manner, be the voice of customers, and mitigate technical requests. In this role, you will: • Become a MerusCase expert and offer personalized service to show the value of the product for long-term use with your portfolio of clients., • Onboard & train customers on how to best utilize the software and consult clients on how the system can be used to increase efficiency in their day-to-day., • Be responsible for the management of a portfolio of clients to foster long-term business relationships., • Respond to high level customer inquiries as quickly and accurately as possible via email or phone., • Work collaboratively with other departments to resolve issues and deliver a great customer experience., • Work collaboratively with Customer Support to flag, escalate, and resolve requests from accounts., • Work collaboratively with Sales to ensure a smooth client transition and onboarding process., • Collect and manage product feedback from clients to share with our product team and participate in conversations advocating for an improved client experience., • Improve client satisfaction and retention., • Drive product adoption, share best practices, implement growth, and optimize strategies to drive maximum value and success with new and existing customers., • 1-3 years of experience in a customer support, onboarding, or similar role, ideally in a SaaS environment, • Project management skills, • Experience leading initiatives and succeeding in a team environment, • High-growth or early-stage startup experience is preferred, • Must be patient, empathetic, and have great communication skills, • Self-started and resourceful, • Data driven, • Strong interpersonal skills to work collaboratively with different departments, • Comfortable with technology and learning new software, • Ability to handle escalated customer issues, • Self-motivated, diligent, and can inspire others, • Excellent verbal and written communication skills, • Organized, detail oriented, and able to manage multiple tasks, • Must be personable and enjoy working in a client-facing role, • Competitive salary, • Paid vacation + sick and parental leave, • Remote working flexibility, • Budget for home office improvements, • Company culture that encourages work / life balance, • 100% paid PPO medical, vision, and dental insurance, 401k matching, equity grants, • Bi-annual company retreats and many other fun activities to bring our team together as often as possible!

Job DescriptionSalary: ABOUT US Pliant is a European fintech specializing in B2B payment solutions. Our modular, API-first platform helps businesses streamline spending, improve cash flow, and integrate payments into their financial workflows. Designed for industries with complex payment needs, such as travel and fleet, Pliant enables greater efficiency, control, and profitability. We serve two primary customer segments: • Companies looking to optimize operational processes through intuitive apps and APIs, gaining control, automation, and financial flexibility through extended credit lines., • Businesses such as financial software platforms, ERP providers, and banks that want to launch or enhance their credit card offerings using Pliants embedded finance and white-label solutions. Founded in 2020 and headquartered in Berlin, Pliant supports over 3,500 businesses and more than 20 partners globally. As a licensed e-money institution (EMI), we issue Visa-powered credit cards in 11 currencies across more than 30 countries, helping companies streamline and simplify payments. Learn more at ABOUT THE ROLE We are currently looking for a Customer Relations Specialist (m/f/d) to join our team. The working hours 9:00 AM 5:00 PM PT (Pacific Time) WHAT YOULL DO • Own and drive the end-to-end customer experience strategy across our support operations, with a specific focus on payment-related use cases, complex account issues, and platform adoption., • Act as a senior escalation point for high-value and business-critical cases - especially those involving card processing, credit limits, chargebacks, failed transactions, and compliance-sensitive matters., • Bring a strategic mindset to every touchpoint: analyse operational data, customer feedback, and platform behaviour to proactively identify friction points and design scalable, long-term solutions., • Lead process improvement initiatives that enhance service quality, reduce resolution times, and improve team efficiencyleveraging your deep fintech/SaaS support experience and strong understanding of customer behaviour in high-growth environments., • Collaborate closely with Pay-ops, Product, Compliance, Engineering, and RevOps, advocating for the customer in internal system optimisation, especially across payments and backend tooling., • Define and standardise service workflows, owning documentation in Notion, managing support tasks and handoffs in Jira, and optimising ticketing and CRM flows in HubSpot., • Take responsibility for internal knowledge management, contributing to macros, escalation playbooks, and cross-functional service alignment., • Monitor and evaluate performance metrics (e.g. SLA, CSAT, FRT), proposing data-driven enhancements that reflect both business goals and customer expectations., • Support operational readiness for international market expansion, ensuring our processes, communications, and team structure scale effectively across languages, regions, and compliance frameworks., • Champion a customer-first culture, combining empathy and technical insight with commercial awareness and strategic thinking WHAT YOULL BRING • 5+ years of hands-on experience in a senior customer service, support, or experience role within a fintech, SaaS, or payments-driven environmentideally B2B., • A strategic mindset paired with operational excellence - you dont just resolve issues, you challenge inefficiencies, improve systems, and push for continuous improvement., • Proven expertise handling complex payment-related queries (e.g. declined transactions, chargebacks, credit approvals, payment integrations) with a calm, analytical, and customer-focused approach., • Strong familiarity with the tools we use - HubSpot and Salesforce (CRM & ticketing), Jira (task and sprint tracking), and Notion (documentation and process hubs). You use them confidently to manage daily work, prioritise escalations, and drive visibility, • A deep understanding of SaaS platforms and customer lifecycle touch points, with the ability to identify blockers in adoption, retention, and day-to-day product use., • Experience working cross-functional PayOps with Product, Engineering, Sales, Compliance, or RevOps, and the confidence to speak up for the customer while balancing internal constraints., • Strong analytical and critical thinking skills - you can interpret trends in customer data and support metrics to propose action, not just reports., • A bias for ownership and accountability - you take initiative, thrive in ambiguity, and hold yourself to a high standard of execution., • Bonus: experience contributing to quality assurance frameworks, internal training, or scaling support operations across multiple markets or teams WHAT WE OFFER • Competitive salary and performance-based incentives, • An influential role shaping U.S. market growth at an international fintech, • Opportunities for professional growth and ownership from day one, • A remote-friendly environment with support for work-life flexibility, • Health, wellness, and retirement benefits

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic, passionate individual to support our incredible clients and families throughout treatment as a Care Experience Specialist. This candidate will welcome clients and families into our program post-admission, build rapport, and provide care coordination and customer service to ensure all client needs are met throughout their time in treatment. The Care Experience Specialist will also act as the liaison between clients and other internal Charlie Health teams to provide a primary point of contact and an unparalleled experience for those in our care. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Answer inbound calls, emails, and texts and resolving patient and family concerns or requests efficiently and effectively, • Act as a liaison between patients and internal Charlie Health teams such as, Admissions, Billing, Utilization Review, Outreach and Clinical, • Support client-related requests from the Clinical Care team to improve the patient's experience, • Identifying gaps in treatment attendance and reaching out to clients to resolve issues with treatment that may be leading to non-attendance proactively, • Communicate aftercare resources (i.e. outpatient therapy providers) to families and work with families to schedule appointments post-Charlie Health, • Managing client schedule, scheduling and rescheduling appointments, • Complete all documentation in a timely and accurate manner, • Adapt to organizational change and departmental restructuring to fit the needs of our clients, families, and referral sources, • Meet determined KPIs including: call answer rates, daily talk time, daily call volume, issue resolution rate, time to resolution, aftercare appointment scheduling rate, and customer satisfaction scoresRequirements, • Upholds Charlie Health's Mission, Vision, and Values and takes great pride in providing clients with exceptional service in order to support their mental health journeys, • High school diploma or equivalent, • Minimum 2 years experience working in a customer/patient success or support role, • Experience working with young adults and adolescents (healthcare setting preferred), • 1-2 years of Salesforce experience (or equivalent CRM platform) required, • 1-2 years of experience using contact center technology, • Strong ability to multitask and work in a fast-paced environment, • Demonstrates a high level of emotional intelligence, • Knowledge of HIPAA policies and procedures, • Work authorized in the United States and native or bilingual English proficiency Additional Information Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. The expected base pay for this role will be between $45,000 and $55,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits. #LI-Remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description Job Title: Field Support Specialist Reports To: The Field Support Specialist, will report to the Client Services Supervisor, Client Services Manager, Human Resources, or equivalent leadership. Job Overview: The Field Support Specialist will be assigned to provide backfill coverage within their assigned region, filling in for staff that will be on scheduled and unscheduled time off. This position requires flexibility as there will be multiple locations the FSS could be assigned to. This assignment could also be same day assignments based on unscheduled call outs needing immediate support. This position is recognized as a critical role for customer satisfaction, continuity of business, and meeting our service level agreements. The goal for this role is to ensure customers are supported with continuous coverage in conformance of our service level agreements. The FSS Representative provides exceptional overall office services experience, delivering operational functions in the following service lines: shipping & receiving, print & binding, facilities, hospitality, concierge, reception, data entry, document scanning, inventory/supplies management, and other processes which may be tailored to specific sites within the scope of our core business lines and service level agreements. Training will be facilitated at SPS sites within that region to establish FSS familiarity with the other SPS sites. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Duties and Responsibilities: Mail Services • Provides exceptional world class service to all clients (in all forms of communication)., • Processes inbound and outbound accountable and flat mail/packages and sorts by recipient/department utilizing manual or electronic chain of custody procedures., • Assists with copy/print production and/or monitoring the copy/print equipment for satisfactory functionality., • Provide binding services such a GBC, Velo, Coil, and Wire Internal, • Performs daily key operations of convenience multi-function devices (ensuring functionality, replenish toner/paper)., • Maintains the Office Services Center area in a neat and orderly fashion., • Service and replenish the pantry, conference, kitchen, or meetings areas., • Provides general and preventative office maintenance & repair duties., • Oversees office equipment maintenance and safety tests., • Breakroom organization, cleaning, and stocking., • Meeting room and conference room set ups., • Monitors level of office supplies on the floors while replenishing., • Provides reception or concierge (front of office) coverage as needed., • Welcome guests receive and catalog guest information, and orient new clients., • Oversee the quality of the lobby concierge experience while demonstrating a spontaneous desire to assist others and provide excellent service, • Exhibit a courteous and gracious personality even in stressful situations and builds professional relationships with customers and other teams., • Receiving guests and contacting associated client host, coordinating with Building Security, and managing access levels for clients., • Answers and properly routes global calls,, • Logs visitors into the registration system., • Strong verbal and written communication skills., • Excellent customer service skills., • MS Office Suite experience with intermediate to expert competency., • Ability to handle multiple tasks simultaneously., • Good organizational skills., • Working knowledge of MFD (Multi-Functional Device) equipment., • Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions., • Possesses ability to work independently and capable of completing projects., • Proactively seeks out additional work during downtime., • Builds professional relationships with customers and other teams., • High School Diploma (or equivalent) required., • 6+ months prior work experience preferred., • Ability to work assigned work hours determined by manager., • Excellent organizational and time management skills., • Analytical abilities and aptitude in problem-solving., • Superb written and verbal communication skills., • Current knowledge or ability to learn computer-based systems required for functions of position., • Required to maintain an overall professional appearance and attitude., • Adhere to all policies and procedures required. Physical Demands: • Approximately 50% of the time this position requires the below physical demands., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry 25 lbs. individually and 50 lbs. with assistance., • Ability to walk bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity required for operating office machinery and use of equipment such as ladders and binding machinery., • Travel is an essential part of the Field Services Specialist role and it is mandatory to have access to a reliable means of transportation., • Assignments can include traveling from one SPS site to another SPS site after your arrival to your "home" location as required by business need. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range$21—$22 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Job Title: Member Services Representative (Benefits Specialist) Extended Hours Differential Pay Added for Working Extended Hours Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: • Competitive Salary coupled with a great work/life balance, • Prime Location - Flatiron District in Manhattan (NYC), • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan, • Pension Benefit that includes monthly employer contributions, • Retirement Benefit that includes 3% 401K employer contributions, • Professional Coverage/Reimbursement includes Tuition Reimbursement Program, • Paid Time Off including vacation, personal, and sick days, • Federal Paid Holidays – Up to 11 days off with pay, • And more... FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: • Collecting and analyzing data/information to resolve a problem in real time, at high volume standards., • Provide customer service to participants to resolve eligibility or Fund benefit issues., • Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems, • Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman)., • Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance., • Follow workflows to resolve participant questions., • Representatives analyze and interpret customer phone and written correspondence., • Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues., • Operating computers with multiple information screens to research and resolve customer inquiries on line., • Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation., • Ability to effectively communicate to Participants., • Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: • Strong computer skills., • Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system., • Ability to prioritize work and meet deadlines., • A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications., • Strong analytical, problem solving and decision-making skills., • Excellent organizational and prioritizing skills., • Strong ability to multitask., • Various work schedules available. Interpersonal Skills: • Strong oral and written interpersonal skills., • Demonstrated customer service orientation., • Ability to effectively operate in fast-paced work environment., • Excellent listening skills., • Detail oriented with excellent organization and communication skills., • Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours

Job Description As a Customer Support Specialist, you’ll play a key role in ensuring our clients’ customers receive top-notch support. Your main responsibilities will include: • Responding to customer inquiries via phone, email, and/or chat, • Providing fast, friendly, and professional assistance, • Troubleshooting product and service issues to find optimal solutions, • Maintaining detailed and accurate records of customer interactions, • Staying up to date on client products, services, and policies to provide accurate information We’re looking for highly motivated individuals with a customer-first attitude and the ability to work independently. The ideal candidate will have: • This is a fully remote position, but you must be located within the United States, • Fluent in speaking, writing, and reading the English language, • A reliable Internet connection and computer, • A positive, professional attitude and a passion for helping others, • The ability to work independently in a distraction-free home office, • Fully remote: work from anywhere within the United States, • Full-time and part-time available, • Competitive hourly pay from $20/hr

Job Description ROLE DESCRIPTION: Larissa Buerano - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Customer Relations Representative - State Farm Agent Team Member with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income. We look forward to incorporating your energy and marketing perspective into our team as we build success together. RESPONSIBILITIES: • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.QUALIFICATIONS:, • Dedicated to customer service, • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Able to obtain Property and Casualty License, • Able to obtain a Life/Health License, • Able to achieve mutually agreed upon marketing goals, • Interested in marketing products and services based on customer needs, • Bilingual Spanish (required)BENEFITS:, • Salary plus commission/bonus, • Paid time off (vacation and personal/sick days), • Health benefits, • Profit sharing, • Growth potential/Opportunity for advancement within my office

Job Description Position: Outreach Sales Specialist Location: On site, New Jersey/New York At Whizz, we are on a mission to revolutionize the transportation industry for delivery drivers. We believe that everyone deserves the opportunity to access reliable and convenient mobility solutions, regardless of their financial or credit history. Whether a driver is just starting out in the delivery industry or is looking to upgrade their current bike, we are here to help them achieve their goals and make their life easier. We are seeking an energetic and self-motivated Outreach Sales Specialist to join our team. As Whizz Outreach Sales Specialist, you will be the face of our company, responsible for approaching prospective clients and promoting our ebikes services. Your main responsibility will be to build relationships with delivery workers to drive sales and rentals. Key Responsibilities: • Prospect and Approach: Identify and approach potential clients, primarily delivery workers, to introduce and sell our ebike solutions;, • Client Engagement: Engage with prospective clients in a friendly, professional, and assertive manner to understand their needs and present our ebike offers;, • Sales Presentations: Conduct compelling sales presentations and demonstrations to showcase the benefits of our ebikes;, • Relationship Building: Develop and maintain strong relationships with clients to ensure customer satisfaction, repeat business and referrals;, • Market Research: Stay informed about industry trends and competitors to effectively position our products;, • Sales Goals: Meet and exceed sales targets and objectives set by the company. Requirements • Outside Sales Experience: Relevant experience in outside sales or similar role;, • Hardworking: Hustler mentality with strong work ethic and goal driven;, • People Friendly: Excellent interpersonal and communication skills to build rapport with clients;, • Assertive: Confident and persuasive in presenting products and closing sales;, • Organized: Strong organizational skills to manage multiple leads and sales activities efficiently;, • Disciplined: Self-motivated and able to work independently with minimal supervision;, • Passionate advocate for equal opportunity: ensuring that everyone, regardless of their socio-economic background, has access to key resources to succeed in entrepreneurship;, • Industry knowledge: Familiarity with delivery industry and e bike market;, • Authorized to work in the US;, • Competitive salary: base pay of $15-20/hour plus performance-based bonus incentives., • Comprehensive training and support., • A positive and collaborative work environment., • Flexible schedule: 3-5 shifts of 4 hours per week

Job Description Job Title: Office Services Specialist/Field Support Specialist (On Call) Reports To: The Office Services Specialist (On Call), will report to the Client Services Supervisor, Client Services Manager, Human Resources, or equivalent leadership. Job Overview: The Office Services Specialist (On Call) provides exceptional office and mail services in a "floating" capacity for positions where regular employees normally work but are out of office, or if particular projects require additional coverage. The role ranges from assisting mail, reception, hospitality, facilities, and copy/print, or similar office services functions. This position is based out of a specific client "home office" and sent to different client sites at short notice as needed. Flexibility and adaptability are keys to success for this position. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Duties and Responsibilities: • Provides 5-star customer service to all employees (in all forms of communication)., • Answers all calls and provides an exceptional customer service experience for all incoming/outgoing visitors., • Assists with light facilities duties as needed, such as but not limited to assisting customers in opening troubleshooting tickets, helping order supplies, stock kitchens/service areas with supplies., • Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package., • Manages outgoing mail/package transactions., • Performs duties associated with shipping and receiving of materials., • Notifies employees upon receipt of inbound deliveries., • Distributes mail/packages to company personnel., • Assists with office moves., • Assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality., • May be asked to help set up/ take down conference rooms for meetings/events., • Proactively seeks out additional work during downtime., • Builds professional relationships with customers and other teams., • Maintains professionalism and composure when interacting with all employees., • Trains back-up and providing guidance on policies and procedures., • Determines what additional support is needed when handling sensitive inquiries., • Provides exceptional customer service to client., • Provides reception or concierge (front of office) coverage as needed. Competencies: • Strong verbal and written communication skills., • Excellent customer service skills., • PC skills MS Office Suite experience., • Ability to handle multiple tasks simultaneously., • Good organizational skills., • Working knowledge of MFD equipment., • Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions., • Possesses the ability to work independently and is capable of completing projects., • Ability to determine the correct method and packing material as well as validate packing slips for the accuracy of incoming and outgoing materials., • Ability to work flexible schedule and hours. Qualifications and Education Requirements: • High School Diploma (or equivalent) required., • 6+ months prior work experience preferred., • Ability to work assigned work hours determined by the manager., • Excellent organizational and time management skills., • Analytical abilities and aptitude in problem-solving., • Superb written and verbal communication skills., • Current knowledge or ability to learn computer-based systems required for functions of position., • Required to maintain an overall professional appearance and attitude., • Adhere to all policies and procedures required. Physical Demands: • Approximately 50% of the time this position requires the below physical demands., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity is required for operating office machinery (phone, copy machines, binding equipment, etc.)., • Ability to lift or move 40 lbs. or greater frequently. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range$20—$20 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job DescriptionROLE DESCRIPTION: As a customer service specialist with The Sammy Martinez Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Establish customer relationships and follow up with customers as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.QUALIFICATIONS:, • Dedicated to customer service, • Able to effectively relate to a customer, answer their questions, and anticipate their needs., • Excellent communication skills to assist customers and coordinate with other agency team members, • Proactive in problem-solvingBENEFITS:, • Hourly pay plus commission/bonus, • Growth potential/Opportunity for advancement within my office, • Paid time off (vacation and personal/sick days), • Health benefits, • Valuable career-building experience

Job Description Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: • Competitive Salary coupled with a great work/life balance, • Prime Location - Flatiron District in Manhattan (NYC), • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan, • Pension Benefit that includes monthly employer contributions, • Retirement Benefit that includes 3% 401K employer contributions, • Professional Coverage/Reimbursement includes Tuition Reimbursement Program, • Paid Time Off including vacation, personal, and sick days, • Federal Paid Holidays – Up to 11 days off with pay, • And more... FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: • Collecting and analyzing data/information to resolve a problem in real time, at high volume standards., • Provide customer service to participants to resolve eligibility or Fund benefit issues., • Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems, • Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman)., • Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance., • Follow workflows to resolve participant questions., • Representatives analyze and interpret customer phone and written correspondence., • Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues., • Operating computers with multiple information screens to research and resolve customer inquiries on line., • Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation., • Ability to effectively communicate to Participants., • Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: • Strong computer skills., • Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system., • Ability to prioritize work and meet deadlines., • A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications., • Strong analytical, problem solving and decision-making skills., • Excellent organizational and prioritizing skills., • Strong ability to multitask., • Various work schedules available. Interpersonal Skills: • Strong oral and written interpersonal skills., • Demonstrated customer service orientation., • Ability to effectively operate in fast-paced work environment., • Excellent listening skills., • Detail oriented with excellent organization and communication skills., • Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm)

Job Description Who We Are Spot & Tango is an innovative pet health & wellness brand that delivers personalized meal plans on a subscription basis. Our recipes are developed by leading animal nutritionists, and are made with only real, human-grade ingredients... and nothing artificial! We have lofty goals (to make every dog in the country healthier, and every pet parent happier!) and we are looking for the right people to help us get there. This is an exciting opportunity to join a VC-backed, high-growth, e-commerce startup and have an outsized impact in an extremely fast-paced environment. Plus, you get to think about dogs all day! The Role The CX Specialist is a key role within our CX team, that will focus on handling sensitive and complex interactions and piloting new efforts to drive sales and retention. It's an exciting opportunity for a customer service professional to help shape the future of our CX strategy and make a significant impact on our company's growth and success. As a CX Specialist at Spot & Tango, you'll create effortless experiences for everyone who reaches out to our team through timely, attentive, and authentic interactions. Your ability to connect with our customers, understand their unique needs, and provide meaningful solutions will shape relationships between Spot & Tango and our customers. You'll also work closely with other departments to advocate for improvements to the overall customer experience, and be the eyes and ears of the brand. Responsibilities: • Deliver personalized and effortless interactions through inbound and outbound phone contacts, SMS, email, and chat conversations. Build a strong rapport with customers and maintain positive and professional relationships, • Become an expert in our products, services, and internal systems to provide efficient and effective support to customers, • A minimum of 1 year of experience in a contact or call center, or a related field; experience working with D2C subscription businesses or in the pet industry is a plus, • Excellent communication skills, both written and verbal, and a high level of comfort in engaging with customers over the phone, • A knack for building rapport with people quickly and easily, • Strong problem-solving skills and the ability to think on your feet, • Proven ability to de-escalate and transform unhappy customers into satisfied advocates, • Eager to learn, grow, and develop your professional skills, • Resilience and a positive attitude to overcome the daily challenges that come with a customer-facing role, • The ability to thrive in a fast-paced environment and balance multiple priorities, • Believe in customer service as a growth driver and brand differentiator You must have access to a quiet space suitable for confidential conversations. Spot & Tango is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job DescriptionSalary: $90,000-105,000 Imagine working at the forefront of innovation in fluid-flow technology, with over 1400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet. As a member of our team, you'll dive into an environment that encourages learning and boundary-pushing every day. You'll be part of an agile and dynamic workplace where today's solutions are built for tomorrow's challenges. Were looking for a dedicated Field Service Specialist to bring their expertise to our dynamic team. This role offers an exciting blend of hands-on technical work, customer interaction, and opportunities for growth in the HVAC industry. Your Role: As a Field Service Specialist, youll be at the forefront of our operations, ensuring seamless startup, commissioning, and maintenance of Armstrongs innovative products and solutions. Your day-to-day responsibilities will include: Field Service Activities: • Hands-On Expertise: Lead the startup and commissioning of Armstrong equipment, including Variable Frequency Drives and Control Panels., • Proficient understanding of optimization equipment and solutions for achieving maximum efficiency., • Troubleshooting: Diagnose and repair issues with our diverse range of equipment, from pumps to automated valves., • Connectivity: Assist with connecting site equipment to the Internet or customer networks., • Reporting & Training: Document your work through our online portal, provide on-site training to operators, and share field service insights with our After Sales team., • Customer Engagement: Build strong relationships with clients, demonstrating the value of Armstrongs products and identifying opportunities for additional sales., • Sales-oriented mindset with proven ability to leverage and use CRM tools for effective sales opportunity tracking. Identify replacement or upgrade sales opportunities and log these leads in CRM, working closely with sales to drive service opportunities., • Travel: Expect to travel within the Northeaster region up to 60% of the time, with occasional trips to other parts of the USA. The candidate should be located in/around New York City Customer Service Activities: • Customer Support: Handle service requests, complaints, and startup inquiries via calls and emails. Schedule and manage service visits effectively., • On-Call Rotation: Be part of a team providing after-hours support to address urgent service issues. Training Responsibilities: • Educate: Conduct training sessions for service and installation teams, as well as for mechanical contractors, to enhance their knowledge of Armstrong products and solutions., • Report Analysis: Compile and review field reports to ensure equipment performance and warranty adherence. Technical Support: • Collaboration: Work closely with engineering, project management, and sales teams to support product development and project-specific initiatives., • Feedback: Identify and report on product issues and contribute to process and design improvements. What Were Looking For To thrive in this role, you should bring: • Education: Degree or designation in Mechanical or Electrical Engineering, Application Engineering, or a related field, with equivalent practical experience., • Technical Skills: Experience with Drives, control panels, BAS systems, and automation. Familiarity with serial communications is a plus., • Hands-On Experience: Proven experience with mechanical pumps and HVAC systems., • Computer Skills: Proficiency in MS Office and CRM systems., • Industry Knowledge: Experience in commercial construction is desirable, along with a solid understanding of electrical and mechanical equipment., • Communication: Excellent verbal and written communication skills are essential., • Technical Knowledge: Understanding of hydronic HVAC systems, Variable Frequency Drives, Building Automation Controls, and Optimization is preferred. Why Armstrong Fluid Technology? By joining us, youll become part of a global community dedicated to pushing the boundaries of fluid-flow technology. Youll have endless opportunities to learn, grow, and make a significant impact on the world. Together, we'll build tomorrows solutions today.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic, passionate individual to support our incredible clients and families throughout treatment as a Care Experience Specialist - Client Enablement. This candidate will welcome clients and families into our program post-admission, build rapport, and provide care coordination and customer service to ensure all client needs are met throughout their time in treatment. The Care Experience Specialist - Client Enablement will also act as the liaison between clients and other internal Charlie Health teams to provide a primary point of contact and an unparalleled experience for those in our care. The Client Enablement team has the dual mission ensuring clients get the most out of their care at Charlie Health while identifying and correcting barriers to this care before they occur. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Place outbound calls, emails and texts to admitted clients to ensure they fully enrolled in their treatment plan, • Reach out to clients to ensure they understand their insurance benefits and have successfully completed their program financial enrollments, • Act as a liaison between patients and internal Charlie Health teams such as, Admissions, Billing, Utilization Review, Outreach and Clinical, • Support client-related requests from the Clinical Care team to improve the patient's experience, • Identifying gaps in treatment attendance and reaching out to clients to resolve issues with treatment that may be leading to non-attendance proactively, • Communicate aftercare resources (i.e. outpatient therapy providers) to families and work with families to schedule appointments post-Charlie Health, • Managing client schedule, scheduling and rescheduling appointments, • Complete all documentation in a timely and accurate manner, • Adapt to organizational change and departmental restructuring to fit the needs of our clients, families, and referral sources, • Meet determined KPIs including: Appointments scheduled, financial agreements completed, daily call volume, issue resolution rate, time to resolution, aftercare appointment scheduling rate, customer satisfaction scores etc.Requirements, • Upholds Charlie Health's Mission, Vision, and Values and takes great pride in providing clients with exceptional service in order to support their mental health journeys, • High school diploma or equivalent, • Excellent written and verbal communication skills, • Minimum 2 years experience working in a customer/patient success or support role, • 1-2 years of Salesforce experience (or equivalent CRM platform) required, • 1-2 years of experience using contact center technology, • 1-2 years of experience customer financial discussions (Health insurance experience and knowledge of medical billing practices a strong plus), • Strong ability to multitask and work in a fast-paced environment, • Demonstrates a high level of emotional intelligence, • Knowledge of HIPAA policies and procedures, • Work authorized in the United States and native or bilingual English proficiency Additional Information Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. #LI-Remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description Our Client has earned a reputation for serving the needs of our communities by emphasizing the importance of personal banking and by promoting local economic development. We employ a highly qualified and professional staff and offer a wide variety of products and services designed to meet the needs our customers and our communities. We place a strong emphasis on thrift and home ownership. Job Reporting Relationships Supervised by:Service & Support Manager Supervises: None Impact Supports the Bank's performance, profitability, and reputation by serving as a trusted internal service partner. Provides timely, accurate, and professional support to employees across the organization, ensuring operational efficiency, and compliance. Responsibilities The Service & Support Specialist is the primary point of contact for employees seeking assistance with bank processes, systems, and operational procedures through the internal support hotline. This role ensures prompt resolution of inquiries, identifies opportunities for process improvement, and strengthens employee knowledge through guidance and training. The Specialist collaborates across departments and participates in testing new systems and functionality to ensure employees have the resources needed for the delivery of excellent service to customers. Essential Functions * Serve as the first point of contact for internal hotline support inquiries across all departments. * Provide expert guidance on operational procedures, account maintenance, system navigation, and basic technology troubleshooting. * Log, track, and resolve support requests. * Collaborate with front-line staff and specialized departments (Operations, IT, Compliance, etc.) to ensure accurate and consistent communication and timely resolution of escalated issues. * Create, update, and share internal support documentation, FAQs, and training resources. * Participate in testing, upgrades, and implementation of new core and third-party systems. * Regularly analyze support trends and recommend system enhancements, workflow improvements, and staff training initiatives. * Stay current with bank products, services, policies, and regulatory requirements to provide accurate support. * Proactively identify knowledge gaps and recommend development opportunities for staff. * Occasional travel to other locations as needed to ensure operational consistency, employee support, and service excellence. Ancillary Functions * Assures adherence to Bank policies and procedures and federal and state regulatory requirements. * Provides cross-functional support to other areas of the department and the Bank where service or assistance is needed. * Perform tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances. Mandatory Training Curricula Training is required of all Bank staff as related to regulatory mandated compliance topics and courses required for specific job functions. Career enhancement training courses are also available. Please refer to course catalog and management for details. Competencies (refer to Competencies Library) Skills * Excellent verbal and written communication skills (Spanish a plus). * Strong customer service, active listening, and interpersonal skills. * Ability to remain calm and professional under pressure. * Strong organizational and time management skills. * Knowledge of retail bank products, services, and related operating procedures. * Familiarity with current banking regulations and compliance standards. * Proficiency with Microsoft Office, core banking systems, and web-based platforms. * Experience with case management or ticketing systems preferred. Physical Demands The physical and related demands described in this section are representative of those that must be met by an employee to successfully perform the essential functions of this job.This job is mostly sedentary in nature but may occasionally involve lifting files and other materials that weigh up to 20 lbs.Employees in this job must be able to work in an office environment during regular business hours where they come into regular and frequent contact with internal and external customers and other members of the public.Therefore, employees in this position are expected to have consistently positive interactions with the public. Education/Training Associate's degree or equivalent in Business, Finance, or a related field preferred. Experience Minimum of two (2) years of experience in retail banking, banking operations, call center, or employee support roles. Salary info: $28.85 - $33.65 / hr

Job DescriptionSalary: 45-50K Our mission is to create and sustain a strong, effective community that acknowledges and responds to the potential, achievements and interdependence of its diverse members. Rooted in and primarily focused on the Chelsea neighborhood, we seek to empower all individuals and families to achieve their highest potential, while maintaining a priority on those in economic need. POSITION OVERVIEW: Under the supervision of the Program Manager of Manhattan NY Connects, the NY Connects Specialist is responsible for providing all participants that call and/or visit, with free and objective information about long term services and supports (LTSS). The Specialist must provide consistent, comprehensive, locally based information through the No Wrong Door system for individuals, caregivers, and families. QUALIFICATIONS: The NY Connects Specialist of Manhattan NY Connects must have at minimum; a Bachelors degree in Social Work and/or related field, 1 to 2 years experience in the health and human service field, including service areas related to long term services and supports. The NY Connects Specialist must have proficiency in google suites and Microsoft office. He/She/They must also have experience in answering calls in a call center like environment, and providing assistance over the phone. He/She/They must possess excellent customer service skills, attention to detail, communication skills and maintain the integrity of the organization at all times. RESPONSIBILITIES: * Answer calls and provide the caller assistance with long term services and support. * Data entry into PeerPlace for all services provided. * Complete weekly/monthly report on assigned deliverables. * Screens for benefits and entitlements, can assist with applications and advocacy around government-funded and privately funded programs. * Will assist in accessing services, including referral linkages to these services. * Will provide Person-Centered Options Counseling around client preference for services. * May conduct in-home client visits to assist with entitlement and benefits, grant applications and to assess clients social, emotional, and environmental status, as necessary. * Conduct outreach and public education to provide information on NY Connect services and education on long term services and support. * Participate in training to stay current on trends with social and human service areas. * Maintain complete and accurate case records and within organizational time frames. * Arrange for translation services, as needed, for clients. * Actively participate in supervision and staff meetings. * Work with the Program Director and Program Manager in program planning and development, including coordination of special programs or events and communication of problems or needs related to client services. * Provide resources to add to the Resources Directory. * Provide content and/or feedback on the monthly NY Connects Newsletter. * Perform other duties as assigned. WORKING CONDITIONS: Typical office environment that requires frequent sitting, standing, walking, talking, hearing & reaching. Occasional stooping, crouching, and kneeling. As well as travel to multiple locations within the five boroughs as needed. PHYSICAL REQUIREMENTS: Occasionally lift and/or move up to 25 pounds. Frequently read printed materials and computer screens. Frequently operate a computer keyboard, mouse, & other office equipment. As a full time employee at Hudson Guild, you will be eligible for: • 24 Vacation Days, • 1 Floating Holiday, • 12 Sick Days, • Medical, Dental and Vision Insurance, • 403b Plan As a NYC contracted agency all positions at Hudson Guild fall under the NYC vaccine mandate. All employees, consultants, volunteers and interns must show proof of vaccination upon hire. Hudson Guild is an equal opportunity employer.

Job DescriptionIMS Recruiting is seeking a First Article Inspection (FAI) Specialist for a leading aerospace manufacturer. This role is critical to ensuring compliance with AS9102 standards and supporting manufacturing excellence. The FAI Specialist will be responsible for performing and documenting first article inspections, collaborating with cross-functional teams, and driving quality assurance in line with aerospace industry requirements.About the Role The FAI Specialist will play a key part in ensuring aerospace components and assemblies meet customer and regulatory specifications, while supporting audits, continuous improvement, and quality initiatives. Key Responsibilities * Perform First Article Inspections (FAIs) on aerospace components and assemblies in accordance with AS9102 Rev. C. * Create, review, and maintain FAI reports (Form 1, Form 2, Form 3). * Collaborate with manufacturing, engineering, and suppliers to resolve discrepancies and gather documentation. * Interpret engineering drawings, CAD models, and technical data packages (GD&T, ASME Y14.5). * Use precision measuring tools (calipers, micrometers, CMMs, etc.) to verify dimensional conformance. * Record/document non-conformances and support root cause analysis and corrective actions. * Ensure traceability of materials, special processes, and certifications. * Support audits (internal, customer, regulatory) with FAI documentation. * Submit completed FAI packages to customers via Net-Inspect. Qualifications Required: * High school diploma or GED (Associate’s or technical degree preferred). * 1–2+ years of FAI or Quality Assurance experience in aerospace or defense. * Strong knowledge of AS9102 Rev. C and aerospace quality standards. * Proficiency in reading/interpreting engineering drawings and GD&T. * Skilled with inspection tools (calipers, micrometers, CMMs, etc.). * Experience with CMM software (PC-DMIS, Zeiss Calypso, etc.) is a plus. * Proficiency in MS Office and FAI tools (Net-Inspect, InspectionXpert). * Strong attention to detail and documentation accuracy. Preferred: * Experience in AS9100D-certified environments. * Knowledge of special processes (anodizing, NDT, welding, heat treat). * Understanding of supplier quality and PPAP/FAI submissions. * Certifications in Six Sigma, Lean, or Quality (CQI, CQT). Why Join? * Work with a mission-critical aerospace supplier ensuring compliance and quality excellence. * Opportunity to grow in aerospace quality assurance and gain exposure to AS9100/AS9102 best practices. * Competitive compensation and full benefits package.

Job Description Quality Control Specialist - Fashion About Gina Group: Gina Group is an industry-leading wholesale fashion apparel and accessories company specializing in design, manufacturing, and distribution to retail markets. Categories include footwear, hosiery, cold weather, intimate apparel, handbags, small leather goods, tech accessories, home goods, and more across a multitude of national brands. Gina has been supplying retail markets with kids, juniors, misses, and men’s products for over 35 years and continues to keep pace with the ever-changing retail landscape. Role and Responsibilities: • Work closely with design to ensure TOP sample matches approved PP sample. Inspect weight, color, print and material execution etc. with the support of design. Ensure that all products are produced to the same size and standard as approved PP., • Confirm the vendor has made the product correctly. Accept or reject finished sample items. Follow up on rejected samples for revisions needed from vendors., • Collaborate with internal teams to troubleshoot any product or packaging issues., • Review packaging artwork. Initial artwork to be reviewed by email followed by actual labels. Ensure color execution matches pantone, legal information is accurate, paper quality is correct, retails and contents are accurate, bar code scans with proper grade etc., • Confirm packaging is properly secure to the product to avoid any issues at retail., • Communicate with sales and customers on customer specific TOPs. Review customer vendor guides to ensure customer TOP is compliant and samples are sent following the customer’s protocol. Work within customer portals as needed., • Create and maintain a sample requirement library for each customer., • Record tracking information of any TOPs shared with customers and ensure the TOP is received by the customer. Follow up as needed for customer comments and share comments with vendors., • Utilize a product milestone report. Monitor packaging and samples that are due to be received. Follow up with vendors to ensure packaging and samples are being sent on time. Record when packaging and samples are received, and when comments have been made., • Help ensure on time deliveries. Share details with production when delivery is in jeopardy., • Organize all paperwork, labels and samples for future reference in an efficient manner., • Minimum of 2-3 years’ experience., • Associate or bachelor’s degree preferred., • Excellent written and verbal communication skills., • Must have superior organizational skills and excellent attention to detail., • Proficient in Microsoft Excel., • Experience using a pantone book., • Hybrid work schedule (4 days onsite; 1 day work from home) & early Fridays, • Generous PTO and paid holidays, • Comprehensive health, dental and vision coverage with FSA or HSA options, • Pet insurance and pet discounts, • Identity theft protection, • Discounted life insurance, • Short and long-term disability insurance, • Critical illness, accident, and hospital indemnity insurance, • 401K & Profit sharing, • Pre-tax commuter benefits, • Professional development The pay range for this position is ($50,000 - $55,000) annually based on skills and experience. Equal Opportunity Employer: Gina Group is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need. Recruitment Agencies: Gina Group does not accept unsolicited agency resumes and will not be held responsible for any fees related to unsolicited resumes. Visit us at to learn more about us.

Job DescriptionSmall Family Trade School looking for its bursar. When you jin Berk Tare School you will be in a vibfrant growing environment. Manages the banking, credit card, and fee collection/student account functions of the Bursar's Office. Ensures that all transactions processing, balancing, reconciliation and related accounting functions are performed in an accurate and timely manner. Actively collect payments from students including passt due accounts DUTIES AND RESPOSIBILITIES Provide financial counseling for students regarding payment options Arrange payment plans for new students Manage and assist students with enquiries regarding payment plans,balance due Process payments Maintain a ledger for all payments Monitor past-due accounts and establish a strategy for collecting past-due payments Call email students who are past-due and are not currently attending class Customer Service and troubleshooting. Interface and work closely with sevral divisions of the school: the director, the Financial Aid specialist, the registrar CANDIDATE PROFILE Associate degree preferred or 3 years of equivalent experience in accounting Having worked at a school or a college is preferrable Knowledge and experience of basic accounting principles and procedures Knowledge of appropriate software Excellent verbal and written skills Ability to interact diplomatically with a variety of individuals Ability to pursue past due accounts Aptitude for accuracy and detail Strong organizational skills Job Type: Full-time Benefits: • 401(k), • 401(k) matching, • Health insurance, • Paid time offPhysical Setting:, • OfficeSchedule:, • 8 hour shift, • Monday to Friday . Three days 9-5PM, two days 11-7PMApplication Question(s):, • Have experience as a bursar or bursar assistantExperience:, • GAAP: 3 years (Preferred), • college or school: 3 years Fulltime in the office no remoteWork Location: In person in Long Island City, NY

Job Description Position Overview: Wildcat is seeking a Full Time Administrative Assistant to provide support to the Senior Director and the Operations Specialist including assisting with payroll, billing, moving paperwork through processes, ordering supplies, answering phone calls and emails, handling shipping and mailing, and ensuring internal sites are covered. Primary Responsibilities: Provide general administrative support to the Senior Director and the Manager of Operations including conducting research, compiling data, creating reports and presentation materials, monitoring and updating information, data entry, filing, scanning, creating forms, maintaining various records, etc. Specific responsibilities will include: • Enter payroll, take attendance, and ensure proper collection and timely submission of all payroll and billing information., • Review, adjust, and submit monthly billing statements, ensuring accuracy and completeness., • Compile all information required to support the preparation and submission of monthly invoices for each contract., • Prepare/review reports to help manage unbilled charges., • Follow up on unanswered requests promptly. Forward response to Director and Manager for review., • Coordinate and maintain a spreadsheet of all metrics for field operations, attendance, and reporting requirements., • Coordinate with the Business Solutions Manager/Director of Production on matters relating to supplies, client worker payroll, and vendors., • Recommend and implement procedures to improve the flow of information between satellite customer contract sites and Fedcap offices., • Maintain and track department expenses to enable Director to match against monthly budget variance reports provided by the Accounting Department and to assist with the next year’s budget process., • Reserve meeting rooms as required., • College degree (preferred) or equivalent experience, • Minimum of five years of experience as an administrative assistant in a fast-paced office environment., • Excellent computer skills and experience with Microsoft Office., • Ability to maintain confidentiality, • Excellent communication skills., • Ability to develop and update operations documents and reports., • Good customer service skills., • Detail-oriented. · $21-$23 per hour Location · Midtown Manhattan Company DescriptionMission: To create opportunities for people with barriers to economic well-being. In 1935, Fedcap Rehabilitation Services was founded by three men in NYC who had sustained injuries in WWI and literally changed the world for people with physical disabilities. It now provides an array of services to youth and adults helping thousands each year graduate from high school, obtain vocational certification or a college degree, become work ready, obtain meaningful employment and achieve long-term economic well-being. Renamed The Fedcap Group in 2018, Fedcap Rehabilitation Services continues to be a trailblazer in providing opportunities for people with challenges and disabilities and their families.Mission: To create opportunities for people with barriers to economic well-being.\r\n\r\nIn 1935, Fedcap Rehabilitation Services was founded by three men in NYC who had sustained injuries in WWI and literally changed the world for people with physical disabilities. It now provides an array of services to youth and adults helping thousands each year graduate from high school, obtain vocational certification or a college degree, become work ready, obtain meaningful employment and achieve long-term economic well-being.\r\n\r\nRenamed The Fedcap Group in 2018, Fedcap Rehabilitation Services continues to be a trailblazer in providing opportunities for people with challenges and disabilities and their families.

Client Services Specialist This Role is an In-House Role. The Candidate must be able to travel to our Staten Island Office. We are not considering remote candidates. Are you ready to embark on a thrilling journey with a company that offers a dynamic, fun, and relaxed work environment? Look no further! At Jets.com, we take pride in delivering top-tier, personalized 24/7 service to our distinguished clientele who demand the best. We are seeking an experienced and detail-oriented Client Services Specialist to join our team. This role is critical in coordinating and scheduling flights while ensuring seamless operations and an exceptional client experience. Additionally, we are prioritizing candidates with aviation and customer support experience. Key Responsibilities: • Coordinate and Schedule Flights – Efficiently arrange flight itineraries, considering client preferences and operational requirements., • Ensure Safe Operations – Monitor flight progress, weather conditions, and other factors that impact travel, making real-time adjustments as needed., • Client Communication – Maintain clear and professional communication with clients, providing updates and addressing any travel-related inquiries., • Accurate Documentation – Maintain detailed flight records, manage billing processes, and reconcile accounts., • Customer Service – Handle customer inquiries with professionalism, ensuring issues are resolved efficiently., • Compliance and Safety – Adhere to aviation regulations and company protocols to uphold the highest standards of service and safety., • Proficiency in Excel and PowerPoint – Comfortable analyzing data, preparing reports, and presenting insights., • Detail-Oriented and Organized – Ability to multitask and manage multiple flights and clients simultaneously., • Strong Communication Skills – Professional verbal and written communication with both clients and internal teams., • Ability to Work Under Pressure – Remain calm and efficient in a fast-paced, time-sensitive environment., • Aviation Knowledge – Preferred but not required; a willingness to learn is essential. If you have a passion for aviation, thrive in a dynamic work environment, and are ready to grow into a leadership role while contributing to the evolution of our sales department, we encourage you to apply!

Job Description: We’re looking for hungry, ambitious, and career-minded individuals to join our high-performing sales team in the heart of NYC’s Diamond District. At TraxNYC, your income is directly tied to your hustle — this is a commission-based role, so the more you put in, the more you get out. If you're looking to break into the luxury jewelry industry and build a long-term career with a top-tier brand, this is your opportunity. Check out our Team & Workspace here: As a Luxury Jewelry Sales Specialist, you'll be responsible for driving sales through online platforms, handling customer inquiries, closing deals, and managing orders from start to finish. You’ll work closely with our internal teams to ensure a seamless client experience, whether it’s for a ready-made piece or a fully custom design. While this role is primarily focused on online sales, if a customer you've been working with visits the showroom in person, you’ll be responsible for assisting them directly to ensure continuity and personalized service. As you grow in the role, there is strong potential to move into regular in-store sales and client-facing operations. Key Responsibilities: • Manage and convert inbound online leads into closed sales, • Respond to client inquiries across platforms (website, Instagram, email, etc.), • Guide customers through jewelry selection, customization, and order processing, • Build and maintain strong client relationships for future business, • Collaborate with design and production teams to ensure accurate order fulfillment, • Maintain clear communication and organized records throughout the sales cycle, • Assist your online clients in person if they visit the showroom Requirements: • Proven sales experience (luxury, retail, or commission-based preferred), • Strong written communication and online customer service skills, • Professional appearance and business etiquette, • Full-time availability: 8-hour shifts, 5 days/week, • Shifts may vary between 10:00 AM – 6:00 PM (morning) and 2:00 PM – 10:00 PM (evening), • Scheduled days and shifts will vary week to week, • Highly motivated, self-disciplined, and eager to grow Bonus Points For: • Experience in jewelry, luxury retail, or custom goods, • Background in high-ticket online sales or e-commerce, • Familiarity with NYC’s Diamond District or fine jewelry industry, • Experience using monday.com or similar workflow/project management tools Compensation & Growth: • Commission-based pay starting at 12% of profits — no cap on earnings, • Realistic income potential: $60,000–$120,000+ annually, depending on performance, • Paid time off + employee discount, • High volume of inbound leads and online traffic, • Opportunity to transition into in-store, high-end client sales as you grow If you're looking for more than just a sales job — and you're ready to build a lasting career in the luxury space — we want to hear from you. The path is there. How far you go depends on how hard you work. Check out our social media below Instagram: TikTok: YouTube: Facebook: Twitter/X:

Job Title: Operations Specialist Location: New York, NY Company: allwhere Allwhere is a D.E. Shaw backed tech startup transforming the way companies manage IT assets. As a member of our Operations team, you'll help ensure the right devices get to the right people, wherever they are in the world. You'll work closely with internal teams, external partners, and a variety of tech platforms to make that happen with speed, accuracy, and world-class service. We're looking for sharp, motivated individuals who are ready to launch their careers in a fast-paced, high-growth environment. If you're passionate about process, thrive on details, and enjoy solving complex logistical puzzles, you'll feel right at home here. This is your chance to make an impact and grow with a team that’s building something exciting from the ground up. Key Responsibilities: • Ensure product is flowing on time to customers across multiple regions across the globe., • Process and accurately manage data related to IT assets, incoming shipments, and outgoing deliveries., • Prioritize and execute tasks effectively on a daily basis, with a constant focus on delivering the best customer experience., • Utilizing various 3 party partner systems to place orders, track inventory and interact with customers., • Prepare various reports and data to support operations team and company SLAs., • Maintain meticulous records and files to ensure compliance and facilitate auditing processes., • Perform root cause analysis of key bottlenecks and failure points., • Drive process improvements across the operations team using data and technology., • Work collaboratively across multiple operations departments to ensure excellent communication and process execution., • Perform other duties as assigned to support departmental objectives and organizational needs. Qualifications: • Bachelor’s degree, • 1 to 3 yrs professional experience., • Previous experience in a supply chain, operations, logistics, IT or technology industry is a plus., • Prior experience or a strong desire to work at a high growth start up., • Strong attention to detail and the ability to manage multiple tasks simultaneously., • Excellent written and verbal communication skills., • Strong interest in data analytics to extract meaningful insights., • Proven problem-solving and critical thinking abilities., • Knowledge of IT hardware, tools, and technology is a bonus., • Ability to collaborate effectively with diverse teams in a fast-paced environment. Join our team at allwhere and contribute to a fast growing operations team in a dynamic and collaborative work environment. If you possess the necessary skills and qualifications, we encourage you to apply for this exciting opportunity.

About Wakefern Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite®, Price Rite®, The Fresh Grocer®, Dearborn Markets®, Fairway Markets and Gourmet Garage® banners. Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailer compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern’s co-operative members benefit from the company’s extensive portfolio of services, including innovative technology, private label development, and best in class procurement practices. About You Your contribution As a member of the Safety team, the Occupational Safety and Health Specialist is responsible for managing and monitoring safety programs at Wakefern distribution centers. These program elements include, but are not limited to policy compliance, auditing and monitoring safety and health programs and initiatives, supporting accident investigations, conducting reporting analysis, and assembling and facilitating safety trainings. This position is located in Elizabeth, NJ. The shift will be approximately from 12:00pm-8:00pm weekdays. What you will do • Serve as point of contact for safety questions and concerns, • Conduct task-specific job safety analyses for work performed in various Wakefern facilities as well as at retail stores throughout our trade area, • Review safety programs to evaluate their effectiveness and ensure implementation, • Assist in the investigation of accidents and determining causative factors to prevent recurrence, • Conduct health and safety audits of retail and warehouse locations to identify risk, unsafe conditions and/or practices and make appropriate recommendations, • Provide safety support to retail sites as needed, within the scope of the Corporate Safety program, • Perform safety training as needed, • Perform corrective action follow up to ensure continuous traction and successful closure, • Plan, organize, and conduct toolbox/tailgate sessions and/or other related employee safety meetings and ensures proper documentation, as outlined by Corporate Safety, • Coordinate and monitor work standard development while working closely with corporate and operations personnel What we’re looking for • Bachelor’s Degree is strongly preferred, • Fluent in English and Spanish, • 2-4 years of experience in safety related functions, preferably in retail or warehouse environments, • Proven working knowledge of safety regulations and industry standards, as well as best practices, • Demonstrated effective adult training techniques, teaching and instruction for individuals and groups, as well as the measurement of training effectiveness, • Strong analytical, leadership, teamwork and customer service skills as demonstrated by previous work experience, • Excellent written communication, verbal and presentation skills., • Ability to prioritize and delegate tasks, • Ability to negotiate and support implementation of projects, programs, and initiatives., • Ability to multi-task with strong attention to detail, • Solid PC skills in MS Word, Excel and PowerPoint, • Valid driver’s license required and flexibility with travel How you will succeed • Communicate Effectively: Communicates thoughts and ideas in a well-organized manner, encouraging two way communication., • Build Relationships: Creates cross functional partnerships through the development and maintenance of constructive and cooperative relationships., • Stay Competitive: Demonstrates a mindset of continuous improvement while exhibiting passion and enthusiasm for their work., • Embrace Change: Looks for new ways of working by supporting advancements in processes and technology., • Develop You: Identifies and capitalizes on opportunities for personal and professional career growth., • Drive for Results: Supports divisional and strategic objectives through achievement of work goals. How you will work • Work will be conducted in warehouse environments which can vary in temperature Compensation and Benefits The salary range for this position is: $70,000-$85,000 Placement in the range depends on several factors, including experience, skills, education, geography, and budget considerations. Wakefern is proud to offer a comprehensive benefits package designed to support the health, well-being, and professional development of our Associates. Benefits include medical, dental, and vision coverage, life and disability insurance, a 401(k)-retirement plan with company match & annual company contribution, paid time off, holidays, and parental leave. Associates also enjoy access to wellness and family support programs, fitness reimbursement, educational and training opportunities through our corporate university, and a collaborative, team-oriented work environment. Many of these benefits are fully or partially funded by the company, with some subject to eligibility requirements. Company Perks • Vibrant Food Centric Culture, • Comprehensive medical, dental and vision package, • Competitive Salary and Paid Time Off, • Fitness Reimbursement and Well-Being Program, • Corporate Training and Development University, • Collaborative team environment, • Paid Parental Leave, • 401K, • Matching Gifts and Community Volunteer Involvement

Job description 🏆 We’re Hiring: Sales & Marketing Associate – Midtown NYC 🏆 📍 Location: Midtown Manhattan | 🕒 Full-Time | 💼 Entry–Mid Level | 💥 Fast-Paced & Competitive Are you built like an athlete in the business world—driven, competitive, and always ready to win? We’re looking for a Sales & Marketing Specialist to bring energy, hustle, and strategy to our team in the heart of Midtown Manhattan. This role is all about in-person outreach, brand presence, and people skills—perfect for someone who loves the thrill of real-time results, face-to-face conversations, and hitting goals as part of a team. What You’ll Do: • Execute high-impact, in-person marketing campaigns and promotions, • Drive direct outreach, build pipelines, and follow up like a pro, • Represent the brand with confidence at events, activations, and community initiatives, • Use performance data to adapt and outperform the competition, • Collaborate with a motivated, sports-minded team that plays to win You’re a Fit If You: • Have 1–3 years in sales, brand marketing, or customer-facing roles, • Are competitive by nature and thrive under pressure, • Communicate like a champ—clear, confident, and compelling, • Are a self-starter who doesn’t wait for the whistle to make a move What We Bring to the Table: • High-energy culture and supportive team dynamic, • Clear growth path with leadership opportunities, • Competitive base salary + performance bonuses, • A prime Midtown NYC location with an unbeatable vibe 💬 If you're ready to put points on the board and be part of something exciting, send us a message or apply today. Let’s build momentum—together. #NowHiring #BrandMarketing #NYCHiring #SportsMindset #MidtownNYC Who We’re Looking For: We’re looking for individuals who are energized by people and thrive in dynamic, fast-paced environments. If you’ve got a background—or even just a strong interest—in marketing, business, communications, or related fields, you’ll feel right at home here. Our ideal candidate communicates clearly and confidently, knows how to carry a conversation, and brings a strong sense of professionalism and adaptability to the table. Whether you’ve studied business in school, led a group project, or played on a team, we value experience that shows leadership, drive, and the ability to collaborate. Being sports-minded doesn’t just mean you’ve played a sport (though that helps!)—it’s about bringing the mindset: coachability, discipline, healthy competition, and a team-first attitude. If you’re someone who enjoys setting goals, stepping up, and celebrating wins with your team, we want to meet you.

We are Worthy & CIRCA Jewels. Our combined businesses are here to remake the world of pre-owned luxury jewelry. We use our expertise, technology and connections to get jewelry sellers the absolute most for their jewelry. We are passionate about quality, sustainability, and the valuation of finely crafted jewels. We are a group of people that are not only passionate about our work but about each other and our customers. Our flat hierarchy and organizational structure create an open environment where all feel comfortable to voice ideas, and we love the smart, creative minds of people who take pride in what they do. The Accounts Receivable Specialist will be the trusted partner for customers, helping them navigate inquiries, receive and record payments, and resolve account issues with accuracy and care. You’ll help maintain strong customer relationships and minimize losses. If you thrive in a fast-paced environment and enjoy solving problems while building relationships, this role is for you. What You’ll Do • Work with customers to answer inquiries and collect payments on purchased items, • Review, monitor, engage, and keep track of a high volume of customers per day, • Handle both inbound and outbound service level calls in order to assist with buyer payments, • Respond to any customers, vendors, etc. via written or verbal communication channels in a timely and efficient manner, • Accurately document all interactions and account level issues with buyers, • Provide problem-solving resolutions to customers and recommend action based on the conversation, • Other tasks related to Accounts Receivable, Accounts Payable, and any other support to the Finance Team, as needed Who You Are • Ability to work independently in a fast-paced, ever-changing environment with a team first mentality, • Proven track record of delivering results in a dynamic, high-growth environment, • Driven towards goals and takes initiative, • A strong and kind communicator with professional direct verbal & written skills, • Ability to work cross-functionally with different teams and company stakeholders, • Highly organized with the ability to adapt to changing business needs and the ability to manage multiple moving parts What You Have • 3 years of experience with Accounts Receivable or related work, • College Degree preferred. High school diploma or GED required, • Preferrably, prior experience with multiple accounting software platforms such as: NetSuite, Priority, etc., • Intermediate-level skills in working with Excel/Google Sheets required, • Excellent written and verbal communication skills, • Ability to handle multiple tasks at the same time, • Ability to work from our NYC office hybrid 3 days per week, 9:00 am - 6:00 pm, • Flexibility with the schedule is preferred What We’ll Give You • A supportive, inclusive culture in an organization that values your contributions, • Opportunities for personal and professional growth through work experience and mentorship, • An attractive and equitable compensation package, including salary and stock options, • A generous benefits program featuring generous PTO, comprehensive medical, dental, vision, and other health benefits, • 401K plan, commuter program, health & wellness perks

Product Support Specialist New York City · Full-time · In-office About Cassidy Cassidy is an AI automation platform that helps companies turn complex, manual workflows into fast, reliable automations. We work with leading companies to automate everything from RFP responses to CRM hygiene to internal support. We’re backed by top investors and growing fast. About the Role We’re looking for a Product Support Specialist to help our customers succeed with Cassidy. You’ll be the front line for support, working directly with users to troubleshoot issues, resolve bugs, and make sure they’re getting value from the platform. You’ll also play a critical role in improving our help resources and feeding customer feedback into the product team. What You’ll Do • Respond to customer questions and issues via email, chat, and video calls, • Triage and escalate bugs, product gaps, and edge cases to the engineering team, • Work closely with our product and solutions teams to test features and reproduce issues, • Help build and maintain help center content, training materials, and internal documentation, • Identify patterns in support tickets and share insights that improve product quality and user experience What We’re Looking For • 2-4 years in a product support, customer success, or technical support role, • Excellent written and verbal communication skills, • Comfortable troubleshooting web apps, browser issues, integrations, and APIs, • Empathetic and customer-obsessed - you love solving problems and helping people, • Bonus: familiarity with automation tools, SaaS platforms, or AI products, • No visa sponsorship available. You’ll need work authorization in the US. Why Cassidy • Work on the frontier of AI automation with a fast-moving team, • High impact role with visibility across product, engineering, and customer success, • Competitive compensation and benefits, • Office in NYC with great people, cold brew, and whiteboards everywhere

ABOUT RHYTHM HEALTHCARE LLC: Rhythm Healthcare is a leading provider of Respiratory, DME and HME products in the medical equipment manufacturing industry. We exist to bring comfort, safety, independence and hope to people that connect with our brand. We are committed to ensuring that every customer feels valued and cared for. As we continue to grow, we're committed to offering exceptional work experience for our employees with numerous opportunities for development and advancement. If you believe in our core values of Emotional Intelligence, Grit, Growth Mindset and Sincerity, we want you on our team. Our employees are our greatest asset, and this includes people like you! Apply today and join the Rhythm family. To learn more about us, visit our website at . Job Description: We are hiring a Sales Operations Specialist who is responsible for providing analytical, operational, and strategic support to Rhythm Healthcare’s commercial leadership team. This role acts as a trusted advisor, identifying sales trends, uncovering insights, and helping standardize core sales operations practices. By monitoring expenses, pricing, commissions, and forecasting processes, the Sales Operations Specialist ensures that Rhythm’s commercial team is equipped with the tools and visibility needed to make informed decisions, drive growth, and maintain operational excellence. To be successful in this role, you must bring strong analytical skills, attention to detail, and the ability to translate data into actionable recommendations. This role requires both independence and collaboration—balancing tactical execution with a strategic perspective to support leadership priorities. Key Responsibilities: -\tMonitor and provide appropriate reporting regarding travel and entertainment (T&E) expenses of the commercial sales team to ensure compliance with company policy and budget. -\tMonitor, review, and provide appropriate reporting on adherence to pricing guidelines to help maintain profitability and consistency across the sales organization. -\tOversee the sales sample process, including distribution, usage tracking, returns, and monthly inventory audits. -\tMaintain accurate demo and sample inventory records, ensuring accountability and proper documentation. -\tWorking in conjunction with the finance team and commercial sales leadership prepare monthly and quarterly commission payments accurately and on time, aligned with sales compensation plans. -\tGenerate, distribute, and analyze recurring sales reports as requested, delivering actionable insights to leadership. -\tPartner with Sales and Supply Chain to develop accurate forecasts at product, customer, and regional levels. -\tMonitor sales trends and pipeline activity to improve forecast accuracy and align production planning with demand. -\tProvide leadership with visibility on forecast risks, potential shortages, or surpluses. -\tAct as a liaison between Sales, Finance, and Operations to balance customer needs with inventory availability. -\tSupport ad-hoc analysis requests on sales performance, pricing, margin, and productivity. -\tPartner with Sales Leadership to improve processes, identify bottlenecks, and implement best practices. -\tEnsure CRM data integrity and align reporting with business needs. -\tDevelop, document and maintain standard operating procedures (SOPs) for pricing, sales policies, and sample inventory. Additional Responsibilities: -\tProvide feedback to leadership on unmet customer needs, competitive threats, and potential product or process improvements. -\tAnalyze and create reports as required -\tMaintain a professional presence and represent Rhythm Healthcare’s Core Values of EQ, Grit, Growth Mindset, and Sincerity. Competencies: -\tStrong analytical and problem-solving skills with a keen eye for detail. -\tAbility to interpret complex data and communicate insights clearly to leadership. -\tExcellent organizational skills with the ability to manage multiple priorities. -\tProficiency in Microsoft Excel, PowerPoint, and CRM systems (NetSuite preferred). -\tStrong interpersonal and communication skills to collaborate across departments. -\tSelf-motivated, accountable, and able to operate with a balance of independence and teamwork. -\tA mindset of continuous improvement, seeking ways to standardize and optimize sales operations. Education and Experience: -\tBachelor’s degree preferred and/or -\t3+ years of B2B sales operations, finance, analytics, or related commercial support roles -\tPrior experience in healthcare, medical devices, or DME strongly preferred, but not required -\tDemonstrated experience with analytics, forecasting. And reporting -\tTrack record of improving operational processes and delivering insights that drive commercial results. Requirements: -\tFull-time, office based or hybrid role with occasional travel for meetings and training -\tAbility to work under tight deadlines while maintaining accuracy and attention to detail -\tCommitment to representing Rhythm Healthcare Core Values of EQ, Grit, Growth Mindset, and Sincerity What We Offer: -\tCompetitive salary and performance-based incentives, with an annual base compensation range of $85k - $95k -\tOpportunities for professional growth and development. -\tA collaborative and supportive work environment. -\tComprehensive benefits package with Unlimited PTO. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. An Equal Opportunity Employer We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

Senior Payroll Specialist Compensation: $70K–$80K per year Job Type: Onsite, Monday through Friday, 9:00 AM to 5:00 PM. Location: Bronx, NY Our client is seeking a detail-oriented and experienced Senior Payroll Specialist to manage a wide range of payroll functions, including retirement plan processing, union benefit submissions, and payroll reporting. This role requires strong technical expertise, confidentiality, and precision in handling payroll operations. Key Responsibilities • Process weekly payroll for all affiliated entities while ensuring compliance with federal, state, and local laws as well as organizational policies., • Supervise timekeeping activities in UKG/Kronos and HHA Exchange, ensuring accurate review, approval, and processing of attendance data., • Provide timely support to employees regarding payroll inquiries and discrepancies., • Reconcile payroll transactions to align with HR/HRIS updates (e.g., new hires, separations, position changes)., • Accurately maintain deductions, direct deposits, tax withholdings, and garnishments based on documentation., • Deliver payroll reports to Finance to support monthly financial close., • Manage weekly retirement benefit funding and annual Safe Harbor contributions., • Prepare and process union benefit reports and payments for bargaining units (1199 RN, 1199 LPN, 1199/114 Services & Maintenance, 1199 Homecare Division)., • Administer check requests for specific benefits including FSA contributions, WageWorks commuter benefits, and 1199 Home Mortgage payments., • Maintain secure and compliant payroll records in line with internal protocols., • Associate’s degree required., • Minimum of 5 years of payroll experience, ideally in a lead or supervisory role., • Strong knowledge of payroll practices, laws, and compliance standards., • Experience with ADP Enterprise Version 6 or ADP Workforce Now preferred., • Proficiency with Kronos or UKG Time & Attendance systems required., • Advanced Excel skills (pivot tables, VLOOKUP)., • Strong organizational skills with the ability to manage multiple priorities and meet deadlines., • Excellent communication, interpersonal, and customer service skills., • Demonstrated ability to collaborate with senior leadership and cross-functional teams., • Medical, Dental, Vision, • 403(b) with employer match, • Life Insurance, • Flexible Spending Account (FSA), • Employee Assistance Program (EAP), • Pet Insurance, • Tuition Reimbursement Program If you're excited about the potential of this role, we’d love to hear from you!

We’re looking for a professional, highly organized, and career-focused individual to join our team at TraxNYC, one of New York City’s most established custom jewelry brands located in the heart of the Diamond District. This is a full-time, in-person role suited for someone who understands the standards of luxury service, is comfortable navigating high expectations, and thrives on delivering calm, efficient solutions in a fast-paced environment. Check out our Team & Workspace here: As a Luxury Jewelry Customer Service Specialist, you’ll be responsible for supporting our clients at every stage of their journey — from answering inquiries and tracking orders to managing feedback and protecting client satisfaction. You’ll work closely with our sales team to convert inbound interest into revenue opportunities and flag qualified leads. You’ll also play a key role in maintaining our online reputation, responding to reviews, and helping to resolve any client concerns with professionalism and urgency. Just as important: you’ll be expected to proactively communicate recurring issues, client trends, or operational bottlenecks to direct managers so that we can continuously improve how we serve customers. We’re looking for someone who doesn’t just react, but observes, reports, and helps us move forward. Key Responsibilities: • Respond to customer inquiries via phone and email with clarity, professionalism, and urgency, • Provide accurate updates on orders, custom production timelines, and shipping, • Manage return and repair requests from intake to resolution, • Collaborate with the sales team to pass along leads and client opportunities, • Monitor and respond to online reviews and customer feedback, • Proactively reach out to dissatisfied clients to resolve issues before they escalate, • Identify client concerns or recurring issues and report them directly to management, • Keep accurate internal records using CRM platforms and project tracking tools, • Ensure every customer interaction reflects the high standards of the TraxNYC brand What We’re Looking For: • Prior customer service experience is required, preferably in luxury, jewelry, fashion, or hospitality, • Highly organized and reliable, with strong multitasking and follow-through, • Polished written and verbal communication skills, • Professional demeanor with the ability to remain composed under pressure, • Comfortable working closely with sales and production teams, • Able to observe patterns, recognize recurring issues, and raise them to supervisors, • Familiarity with CRM tools and monday.com is a plus (not required), • Authorized to work in the U.S. Compensation & Schedule: • Pay: $18.00 – $25.00 per hour (based on experience), • Subject to growth based on performance, • Schedule:, • Full-time, Monday – Friday, • Standard shift: 11:00 AM – 7:00 PM, • Occasional weekend availability may be required, • Location: In-person, New York, NY 10036 (Diamond District) Perks & Benefits: • Paid time off, • Employee discount on fine jewelry, • Growth opportunities into sales support, logistics, or client experience leadership, • Work with a fast-moving, focused team and gain deep exposure to luxury jewelry operations, • Direct access to management — your feedback and insights will help shape the company’s success If you're serious about luxury service, take pride in your professionalism, and want to grow your career within a brand that values clarity, structure, and excellence — we want to hear from you. Check out our social media below Instagram: TikTok: YouTube: Facebook: Twitter/X: Job Type: Part-time Pay: $18.00 - $25.00 per hour Expected hours: 24 – 50 per week Benefits:

About the company: The Courted team is a group of ambitious real estate experts, data scientists, developers, designers, and product managers. Our mission is to give every real estate entrepreneur an equal chance to grow and succeed in their business. Courted has launched its best-in-class brokerage talent solutions platform for recruiting, retention, and market research. We are in the early stages of our journey as a company and are looking for leaders with an ownership mindset to help architect a disruptive force in the $40T+ residential real estate industry. In the last 12 months we’ve scaled our operation and now service hundreds of customers across 100+ markets throughout the country. We are proud to work with the most influential brokerages in the country including Sotheby’s, SERHANT, @Properties, and more. Courted has won multiple industry awards, including Inman’s 2024 Innovator of the Year. Courted is an exciting, dynamic workplace, and there's no better time to join the team than right now. We have achieved some exciting revenue milestones and are poised to reach new heights in the proptech space over the coming months. Coming off a year of 3.5x growth and strong momentum in 2025, Courted is in the top 10% of fastest growing tech startups globally – we invite you to join the future of real estate. About the role: Implementation Specialists at Courted are responsible for the first impression companies have of us as customers. They guide new customers through implementation/onboarding, training, and technical setup to ensure every user starts strong. From answering questions and troubleshooting issues to providing hands-on support, you’ll make sure customers feel confident and successful from day one. This role is highly cross-functional, working closely with Sales, Customer Success, and Product teams. Every day will be dynamic—supporting a range of customers, solving different challenges, and shaping how clients experience Courted. It’s designed to give you deep exposure to both our customers and our platform, serving as a launchpad into longer-term opportunities across Customer Success, Sales, or other customer-facing roles. About you: You are passionate about solving customers’ problems and helping them succeed. You are inquisitive and can deeply understand a customer’s business, pain points, and growth aspirations. You are a natural teacher and can clearly communicate both how a product works, and how it is valuable. You are exceptionally organized and can roll up your sleeves and get things done without sacrificing quality. You enjoy building relationships with customers and helping them grow their business. You are excited to execute within a clearly defined structure while being unafraid to provide feedback on things that aren’t working. What you'll do: • Train new customers on how to use Courted, ensuring they understand the best practices for achieving value., • Answer a diverse array of questions from our customers via email and support channels., • Proactively engage newly-trained customers whose Courted usage is weak in an effort to maximize customer retention and value., • Lead regular training sessions with customers of all sizes, both 1:1 and in groups., • Become a product expert on Courted, continuously collaborating with our Sales and CS teams on the priority and strategy of the customers we work with., • Document and surface feedback from customers to our Product and Engineering Teams in a clear, organized, and actionable way. What we’re looking for: • Past customer/client-facing experience, such as support specialist, SDR/BDR, CSM, etc., and passion for continuing in a customer-facing role., • Excellent written and verbal communication, and proven ability to build relationships and rapport quickly., • Exceptional organizational skills with the ability to navigate competing priorities. Ability to stay organized with requests coming in from a variety of sources, including email, Slack, Intercom, and phone., • Ability to spend >50% of your time in meetings with customers; interacting with and developing relationships with others energizes you., • Demonstrated record of completing tasks quickly without sacrificing quality., • Proven ability to work independently and as part of a team, preferably in a small, fast-paced start-up environment., • Ownership mindset – when given a task or project, you own it from beginning to end. You clearly communicate expected timeline, inputs needed from other teams, and drive initiatives through to completion quickly and accurately., • Growth mindset – you are constantly thinking about ways to improve your work and are open to receiving feedback. Conversely, you are comfortable giving feedback to others on the team, including your manager., • Excitement to join a dynamic and fast paced startup where each day is different and to roll up your sleeves and get stuff done. Nice to haves: • Previous experience in residential real estate software/proptech., • Previous experience working in a startup environment. Salary Range: $65,000-$80,000 This salary range represents the minimum and maximum for this role based in New York, NY. The salary given for this position depends on multiple factors, including years of experience, interview performance, and anticipated responsibilities of the role. Base salary is one component of Courted’s competitive total package, which also includes retirement savings, premium health and wellness benefits, lunches in-office, and more.