Trabajos customer experience specialist en Bayonne, New JerseyCrear alertas

Overview Provides clinical leadership to promote increased compliance with a range of quality and cost measures and standards of care. Manages service delivery of inter-professional and para-professional team members working on an individual case or population of cases. Acts as a key resource in providing clinical and operational guidance and support to assigned teams and other staff to achieve and enhance team outcomes. Provides advanced nursing clinical care for patients in accordance with current State and Federal rules and regulations for nurse practitioner's scope of practice and national standards of care. Works under the supervision of the Clinical Director for the Nurse Practitioner Program. What We Provide • Referral bonus opportunities, • Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays, • Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability, • Employer-matched retirement saving funds, • Personal and financial wellness programs, • Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care, • Generous tuition reimbursement for qualifying degrees, • Opportunities for professional growth and career advancement, • Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities What You Will Do • Manages and provides the full scope of advanced nursing practice for targeted patient populations, which may include short-term treatment of members at the point of care. Evaluates patient responses to therapy/interventions. Ensures revision of the inter-professional plan of care as necessary to achieve quality outcomes., • Serves as the clinical authority on individualized care teams and leads rounds and interdisciplinary care team meetings., • Manages and provides comprehensive, advanced nursing care, including post-discharge aftercare visits, annual comprehensive assessment visits, palliative care-care management program onboarding, and change in condition assessment visits (including physical examination, comprehensive history, screening for physical and/or psychological conditions, and point of care testing). Urgent interventions (i.e., escalations for the Care Teams, RPM, and the 24/7 Line), pharmacological and non-pharmacological interventions, ordering treatments and DME, preventative health maintenance activities, care management, referrals, discharge planning, counseling, and patient education. Establishes a treatment plan based on clinical findings and determines when further evaluation by the collaborating physician, specialist, or emergency care is warranted., • Collaborates with patients, families, primary care physicians and other team members to provide assessment and care planning. Assesses, plans, and provides intensive and continuous care management across client settings., • Manages and provides clinical services in compliance with standards of Patient-Centered Medical Home standards, meaningful use of medical record data, HEDIS and QARR quality of care measurements., • Manages inter-professional team efforts regarding the medical, nursing, therapy and ancillary care provided to patients to ensure quality outcomes are achieved., • Participates in on call coverage schedule to ensure 24/7 access to practice clinicians., • Assesses, educates, and improves client and caregiver knowledge of chronic disease, self-care management, and identification of changes in health status, including appropriate responses and actions through individualized education and inter-professional interventions., • Observes and analyzes team performance patterns related to population under care and assists in developing interventions to improve team performance. Provides remedial support and guidance to interdisciplinary team members to address implementation/evaluation of plans that maintain/increase customer experience with care, cost-efficiency, and quality care compliance with regulatory standards., • Communicates with internal and external care partners regarding the needs of the patient or population to ensure interventions occur in a timely and appropriate manner. Intervenes as needed when the care plan is not executed and remediates the situation to prevent reoccurrence., • Performs procedures as outlined in collaborative practice agreement and as privileged by the Credentialing Committee., • Manages quality of medical record documentation and submits billing information in accordance with Professional Corporation policy., • Provides care in one or more care settings based on the clinical requirements: virtually, telephonically or travels to patients’ homes and/or other facilities with varying environments (e.g., elevated buildings, walk-ups, care facilities, single/multiple family homes, presence of pets, etc.) using approved transportation options., • Upon request, performs peer reviews of work performance, including quality of care, clinical documentation, coding and billing practices, communication skills, and population surveillance., • May participate in the VNS Health Medical Care at Home Quality and Professional Advisory Committee and any associated workgroups related to development of evidence based clinical models of care, peer education and training, quality improvement, medical record configuration and reporting, maximizing the use of clinical decision support systems., • May act as a preceptor for student Nurse Practitioners, providing excellent role modeling of community-based primary care practice., • Assumes responsibility for continued professional growth, and maintains professional certification and licensure. Licenses and Certifications: * License and current registration to practice as a Registered Professional Nurse in New York State required * Certificate (license) and current registration to practice as a Nurse Practitioner in the State of New York, with a specialty in adult health, family health or gerontology required * Valid driver's license, as determined by operational/regional needs may be required * Maintains credentialed status with VNS Health Medical Care at Home and associated managed care plans required * Maintains NPI, Medicaid and Medicare provider numbers preferred * Maintains a collaborative practice agreement with a physician in compliance with New York State regulations preferred * Must be certified by ANCC or another accrediting Nurse Practitioner body – in order to bill Medicare and meet credentialing requirements required Education: * Master's Degree of Science in Nursing, or other graduate degree from a nurse practitioner educational program registered by the New York State Education Department as qualifying for NP certification (licensure) required * Current ANCC or AANP certification as an adult, family or geriatric nurse practitioner required Work Experience: * Minimum of two years of experience as a nurse practitioner utilizing full scope of practice preferred * Clinical home care experience or two years managerial experience preferred * Demonstrated knowledge of HEDIS and QARR quality measures, ICD-10 and CPT coding for reimbursement of services required * Bilingual skills, as determined by operational needs required Pay Range USD $109,900.00 - USD $146,500.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Job Description Cleaning and Restoration Technician Benefits/Perks • Quick Advancement, • Generous PTO Company Overview At Voda Cleaning & Restoration we specialize in a wide range of services to keep your home or business clean, fresh, and free from damage. Whether you need carpet and floor cleaning, upholstery cleaning, tile and grout cleaning, water or storm damage restoration, mold mitigation, air duct cleaning, or odor removal, we have the expertise and advanced techniques to deliver exceptional results. Cleaning and Restoration Technician Job Summary Assist in retaining customers by fulfilling the company’s obligations through the timely and effective delivery of restoration services. Cleaning and Restoration Technician Qualifications and Experience • Education and Experience: High school diploma (or GED)., • Mathematical Skills: Adequate math skills. Ability to apply learned techniques to determine appropriate equipment type and number of units., • Computer Skills: Demonstrates basic proficiency in the use of computers, email, and portable devices used to report and record daily activity., • 1 year of floor cleaning experience preferred, and/or some form of specialty cleaning (i.e. Stripping & Waxing Commercial Space Flooring, Air Duct Cleaning, Tile and Grout Cleaning, Upholstery Cleaning, etc.), • Highly Desired Certificates from the Institute of Inspection Cleaning and Restoration Certification (IICRC), • Carpet Cleaning Technician (CCT)* preferred but not required, • Opportunities to advance into:, • Water Damage Restoration Technician (WRT), • Applied Microbial Remediation Technician (AMRT), • Applied Structural Drying Technician (ASD), • Mold Remediation Specialist (MRS), • Complete appropriate cleaning and restoration documentation and authorizations., • Communicate effectively with customers., • Perform basic equipment maintenance., • Perform basic vehicle maintenance., • Inspect completed work., • Complete the technician’s daily log., • Complete Work Orders., • Maintain appearance and stock of appropriate tools, materials, and supplies for company vehicles., • Maintain inventory of related supplies., • Willing to learn and work with the newest equipment and technology in the industry.

Job DescriptionAt Eastern Industrial Automation, our mission is to deliver application, engineering, product and cost saving solutions to a broad range of OEM and End User accounts. We pride ourselves on a can-do attitude and strive to exceed our customer expectations daily, with our first-class customer service. We are currently seeking an experienced Hydraulic Specialist with strong mechanical application experience. This individual must demonstrate knowledge of hydraulics / fluid power and be motivated to stay informed on changes in the fluid power industry. Salary Range $90-100k plus company car, commissions, and an outstanding benefits package. 60% of time in office, 30% local travel, and 5-10% overnight travel. ESSENTIAL FUNCTIONS - The following list of essential job functions is not exhaustive and may be supplemented as necessary based on business needs. • Design and detail schematics for hydraulic systems, power units and specify and select components to meet the customer’s requirements., • Troubleshoot hydraulic systems in-house and on-site at customers’ facilities., • Design, size, select components and write specifications for hydraulic systems., • Design, draw and interpret hydraulic systems and schematics., • Make fluid power presentations and conduct training for both internal associates and customers., • Make joint sales calls with the experienced field sales staff., • Responsible for helping meet sales target goals and execution of the hydraulic division marketing strategy., • Minimum of 3 years’ experience working in a fluid power technical role or hands-on manufacturing role., • Proven understanding of hydraulic symbols, read system schematics, and is skilled in using hand tools, power tools, micrometers, and testing equipment., • Good computer skills including Windows-based applications, CRM and CAD programs., • Ability to troubleshoot existing hydraulic systems and generate solutions., • Ability to complete specifications and documentation in a timely manner., • Specialized knowledge of hydraulic equipment, engineering and applications., • Ability to carry out instructions furnished in written, oral, or diagram form., • Experience related to mechanics, hydraulic systems and mechanical products., • Ability to read, write, and communicate in English with strong interpersonal skills., • Proven strong multitasking, organizational, and project management skills., • Ability to work independently, part of a team environment, and with a diverse group of hydraulic related manufactures that we represent., • Valid drivers license and a clean driving record. Powered by JazzHR qWoGAUV5nn

Job Description POSITION SUMMARY The Materials Management Specialist is responsible for the procurement and distribution of supplies and to provide accurate inventory tracking and control of all items for all assigned health centers throughout PPGNY. This role will work collaboratively with Clinical Staff ensuring all supplies/equipment/devices required to perform patient care services are available. Working with vendors on product research and resolving delivery issues will be required. This is a full-time position that will be required to travel to cover these duties for multiple health centers. DUTIES AND RESPONSIBILITIES Procurement (45%) • Prepare Purchase Order Requisitions using PPGNY’s computerized software system for the procurement of supplies, equipment, and devices needed for patient care services., • Serve as liaison for the health center(s) with the agency’s purchasing agent to ensure timely processing of orders and delivery of supplies., • Review purchase requisition to ensure accuracy and that all required documents and justifications are provided by PPGNY personnel prior to submission to vendors., • Ensures receipts are created in our electronic system for all deliveries prior to the end of the month., • Perform inventory control, inventory rotation in accordance to manufacturer’s and PPGNY guidelines, maintain supply par levels as established for the center(s), and distribute supplies to staff as requested., • Assist with the resolution of recall issues on the inventory level., • Collaborate with Clinical Services Administration and Quality Management to research and order new medications and supplies as needed., • Facilitates the order and repair of medical equipment in conjunction with the Support Services/Facilities Department., • Performs clerical and administrative duties as assigned by center management ie filing, copying, scanning, data entry, etc., • Accepts individual and joint responsibility for and participates in meeting established goals for productivity., • Accepts individual and joint responsibility for and participates in health center efforts to comply with all organizational and quality assurance guidelines, and all applicable government regulations., • Accepts individual and joint responsibility for and participates in the overall health center efforts to achieve all goals set to improve customer relations, increase customer satisfaction and promote repeat customer visits., • Completes all responsibilities according to established protocols, policies and standard practices in the areas of ADA and regulatory compliance programs such as HIPAA., • Works effectively with volunteers, trainees and temp agency personnel., • A demonstrated commitment to PPGNY’s mission related to bodily autonomy, health equity, and gender and racial justice, • A demonstrated commitment to learning about and enhancing practices related to racial equity and its impact on healthcare systems. Interpersonal • Ability to remain focused and calm in stressful situations, • Excellent interpersonal and verbal skills, • Superior oral and written communication skills, • Ability to develop and maintain effective, professional relationships with internal and external stakeholders, • Proficient in Microsoft Office Suite or similar software, • Inventory Management Control, • Ordering of supplies, • Excellent organizational skills, • Outstanding time management skills, including the ability to work under deadline, • Ability to exercise sound judgment and independent decision-making skills, • Ability to produce reliable, high quality work with minimal direct supervision, • Ability to exercise discretion in the handling of confidential informationQUALIFICATIONS, • Minimum education • Ability to lift 25lbs.

Job Description Our Story At Adorama Rental Company, we are dedicated to empowering creators by working hand-in-hand to help them bring their vision to life—and beyond. As a trusted partner to the cinema community, we provide the tools, technical expertise, and innovative solutions that make the impossible possible. The Fulfillment and returns Specialist is responsible for the packing and presentation of all orders including accurate scanning and vetting processes of Equipment. Responsibilities include the management of physical inventory, management systems, database management, forecasting, requisitioning of internal and external controls and auditing with the objective of maximizing record accuracy and traceability. Our Leadership Principles • Growth Mindset: We set high standards, embrace failure, and are open to change., • Be Customer-Centered: We focus on the end-to-end customer experience., • Take Ownership & Dig Deeper: We are proactive, use data, and avoid shortcuts., • Think Like a Start-Up: We move fast, stay flexible, and celebrate every win., • Scanning of all gear associated with order into our rental system., • Adhere to company standards of safely packing of gear in a safe and presentable package., • Packing and cataloguing of all sub-rental items associated with order., • Vetting of equipment condition and barcodes to ensure accurate inventory and system functionality., • Lend support to sales and floor staff in expediting packing of orders., • Communicate with QC Dept. regarding status of gear status., • Provide prompt and effective communication to support ARC's sales, Customer Service (Front Counter) and inventory staff in expediting packing of orders & inventory transfers and other dept.-related inquiries., • Work with the inventory dept. to ensure inventory discrepancies in order fulfillment are rectified by identifying and addressing issues, • Ensure accurate scanning "IN" of all gear., • Proper protocols for missing, lost or damaged gear., • Develop and train new skill sets by receiving training in equipment, floor and inventory depts. To support company needs and personal development., • Additional responsibilities may be determined by management and assigned to meet our business needs., • Working knowledge and experience with digital cameras, lenses and AKS, • Undergraduate degree or equivalent combination of education, training, and work experience, • Prior rental house or Production experience a plus, • Meticulous attention to detail a must, • Ability to multi-task and prioritize / rapidly re-prioritize with the shifting needs of the day, • Excellent communication skills a must (written & verbal), • Ability to work well under pressure and strict deadlines, • Gear is ready and packed on time for client pick up, • Ensure all gear is accounted for safely packed to our standards Ready to Join Our Team of Creators? Apply today and let's create something extraordinary together. Pay range for this role:$18—$19 USD

Pay Range: (Minimum to mid pay range specific to (OHI,DEL,NY,CA,CO,WA,MD,CT,IL,NV,,KY,MI,NJ,ME,MO,MA,MT) 58,900.00 - 73,600.00 USD Annual About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description Brink's Global Services U.S., a division of Brink's, Incorporated, is the premier provider of precious commodities, diamonds and jewelry, armored car transportation and other value-added services to retailers, financial institutions, and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Security Operations Center Specialist Salary: 60k-68k Schedule: 8pm-8am (includes weekends & holidays) Job Summary: The Security Operations Center Specialist is responsible for the daily operation of all physical security efforts, monitoring and responding appropriately to security systems and technology, and communicating effectively with internal customers and colleagues. This position will work closely with Brink's Operations and Branch leaders to proactively address security gaps/issues related to interdepartmental logistics. Key Responsibilities: • Monitor and respond appropriately to a variety of alarm signals. Response must be timely and accurate, with particular attention given to general procedures and special instructions., • Communicate effectively with internal customers. Follow all departmental and company policies and procedures., • Complete required equipment checks, daily logs, and regular system audits., • Answer multiple telephone lines. Respond to each caller in a professional and helpful manner while gathering information, troubleshooting, transferring calls, or providing instructions, and conduct follow-up calls to guarantee expectations are met., • Provide technical support as needed. Follow procedures for service and inspection requests. Communicate and analyze inquiries and determine a correct course of action., • Maintain facility security and operations by following company policies and procedures to provide a safe and productive environment., • Assist other departments and associates with special projects to support a teamwork atmosphere for the benefit of our customers and the company., • Participate in job related training programs and meetings to continually refresh and update knowledge., • Perform other duties as assigned or necessary Minimum Qualifications: • Minimum of 2 years of experience in a security setting, • Intermediate proficiency in Microsoft Excel, Word and PowerPoint, and other Microsoft 365 software., • Ability to make independent decisions, • A valid weapons permit or ability to pass applicable weapons licensing requirements, • 21 years of age, • High School Diploma or Equivalent Minimum; Bachelor's degree preferred, • Must have the ability to work a flexible schedule with a wide range of hours including, but not limited to, weekends and holidays. Preferred Qualifications: • Proficiency with internal Brink's proprietary/commercial business software packages i.e. BITS, Garcia etc., • Knowledge of tactical security operations, • Knowledge of the logistics industry; its operations, products, services, policies, and procedures., • Minimum of 2 years of experience drafting Standard Operating Procedures and/or Standards of Work documentation. Professional Skills: • Professional, positive demeanor, • Excellent customer service, • Collaborative work style, • Excellent verbal, written, and interpersonal communication skills, • Excellent decision making and analytical skills If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink's Global Services. Brink's, Incorporated is an Equal Opportunity / Affirmative Action Employer, and is committed to maintaining a drug-free workplace. What's Next? Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

We have an incredibly exciting opportunity for a Full Desk Recruitment Consultant to join the SThree team! SThree is the only Global Staffing Company that focuses exclusively on STEM professionals. We are looking for motivated, sales minded individuals who thrive in a competitive environment and are looking to grow their careers. Our award-winning training will be provided from day one and will set the stage for the opportunity to build your business and reputation within an exciting market. As a Sales and Recruitment Consultant within our company, you will be responsible for: • Managing the candidate delivery of the recruitment life cycle, • Business development of new and existing clients across industry verticals through meetings, networking, events and other sales techniques, • Identifying the best candidates for niche job opportunities, • Relationship building, writing advertisements, qualifying candidates, selling candidates on unique opportunities, pitching, and negotiating, • Managing the candidate’s experience from submitting their resume to a client through post-placement check-ins, • Closing candidates on job offers, • Identifying and reaching out to potential new clients, • Signing and Onboarding New Clients, • Managing and expanding relationships with existing clients, • Overseeing the onboarding process for recently hired candidates Requirements As a suitable applicant, you must be: • 6-months to 2yrs sales or new business development experience, • Experience with cold- and warm-calling, pitching and negotiating, • Motivated by success, financial gain, and career growth, • Strong planning and organizational skills with a proven ability to effectively priorities multiple tasks, • Effective communication skills, • Excellent interpersonal and relationship building, • Previous experience in a sales or customer-led environment, • Previous experience of meeting business deadlines, • Ambitious, • Highly competitive, • Resilient & Tenacious, • Coachable and willing to implement feedback Benefits By starting a career with Specialist Staffing Group, you’ll have access to: • 17 days PTO, 12 Paid Holidays, and 2 Paid Floating Holidays, • A hands-on training program from a dedicated Learning & Development department, • A full-time base salary from day one plus uncapped commission: your earning potential truly is in your hands, • A clear, merit-based career progression with fast-track opportunities into management, • A robust D&I platform with numerous opportunities to get involved, • Monthly incentives such as all expenses paid dinners at high-end restaurants, • National and international incentive trips, • New & modern offices located in the biggest and fastest-growing cities across the US, • Medical, dental, vision, and 401k benefits About Specialist Staffing Group (SThree) Specialist Staffing Group (the US division of SThree) is the global leader in STEM recruitment. With over 45 offices across 15 countries and employing over 2,800 people, SThree operates across multiple brands that specialize in placing the best STEM talent around the world. You will be working with some of the biggest, most innovative, and most exciting companies in the world across as you progress and grow your career. Working in recruitment provides exciting career opportunities and high earning potential. In our Recruitment Consultant sales role you will be pitching to clients who are looking to attract and hire professionals with a niche STEM background. If this is something you are interested in, please feel free to reach out to

Job Purpose: Seeking a Desktop Support Specialist to join the Technology team in New York. This individual will be responsible for both remote and in person support for all Employees. Duties include documenting, triaging, investigating, and resolving issues reported to the Service Desk. The Desktop Support Specialist will work closely with other teams within the technology department to understand the impact and root cause of issues. The successful candidate must be able to communicate clearly and concisely, particularly when under pressure. Technical proficiency, excellent problem-solving skills, professionalism, and solid communication skills are a must. The support specialist will also need to be comfortable working in a fast -paced environment with a demanding user base and should be passionate about delivering continuous improvement across our technology platform. Duties & Responsibilities: • Serve as the first point of contact for customers needing technical assistance., • Must work East Coast Market hours, • Manage trouble calls via our ticketing system, phone, remote, and desk side visits to ensure courteous, timely, and effective resolution of end user issues, • Troubleshoot hardware, Windows 10, Windows 11 and application issues, • Install and upgrade software, setup hardware and configure systems and applications such as MS Office, One Drive, Zoom, softphones, turrets, printers, scanners, bio metric, data encryption, VPNWIFI configuration, and firmware updates for deskside equipment such as Cisco phones, • Install and manage Spyware/Malware tools, • Install and support Market Data Feeds, Bloomberg, Thomson Reuters, ICE, Fidessa, Redi+, Fidessa and Global Relay, • Provide first level network support and troubleshooting for both wireless and wired configurations, • A basic understanding of Active Directory at the Organization Unit level, • Troubleshoot Cisco Phone systems / Video conference Requirements & Qualifications: • Minimum 2-4 years of general IT Support with extensive customer-facing experience, would prefer the person to have trading desk support., • Experience with incident management/ticketing system like ServiceNow, • Proficiency in current protocols, operating systems and standards including Windows 10, Windows 11, Microsoft/Office 365, • Experience with System Center Configuration Manager/Endpoint Manager, • Experience with patch management and application deployment, • Expertise troubleshooting, resolving, and supporting desktops, laptops, applications, hard phones and WIFI devices, • Ability to thrive in a fast-paced environment and work effectively under pressure, • Experience providing ongoing support to C-suite executives, • Experience working in a similar role at a brokerage firm, private equity, hedge fund, asset management firm, or investment bank preferred, • High school degree required; college degree strongly preferred, • Must be willing to get MS900 certification Important Notes: • Must be authorized to work full time in the U.S., BTIG does not offer sponsorship for work visas of any type BTIG is a global financial services firm specializing in institutional trading, investment banking, research and related brokerage services. With an extensive global footprint and more than 700 employees, BTIG, LLC and its affiliates operate out of 20 cities throughout the U.S., and in Europe, Asia and Australia. BTIG offers execution, expertise and insights for equities, equity derivatives, ETFs and fixed income, currency and commodities. The firm’s core capabilities include global execution, portfolio, electronic and outsource trading, investment banking, prime brokerage, capital introduction, corporate access, research and strategy, commission management and more. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. BTIG is an equal opportunity employer Minorities/Females/People with Disabilities/Protected Veterans/Sexual Orientation/Gender Identity. Compensation: • BTIG offers a competitive compensation and benefits package. Salary range is based on a variety of factors including, but not limited to, location, years of applicable experience, skills, qualifications, licensure and certifications, and other business and organization needs., • The current estimated base salary range for this role is $85,000.00 - $115,000.00 per year. Please note that certain positions are eligible for additional forms of compensation such as discretionary bonus or overtime. Disclaimer: .

Top Healthcare Provider Network The 61st Street Service Corporation, provides administrative and clinical support staff for ColumbiaDoctors. This position will support ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. ColumbiaDoctors’ practices comprise an experienced group of more than 2,800 physicians, surgeons, dentists, and nurses, offering more than 240 specialties and subspecialties. Opportunity to grow as part of the Call Center Career Ladder! Job Summary: The Patient Services Specialist II is part of a department-based scheduling pod that handles large volumes of inquiries and requests from patients and customers for access/assistance in scheduling diagnostic services, physician referrals/appointments, and general department information. The Patient Services Specialist II is part of a team that delivers an exceptional patient experience that contributes to positive health outcomes for patients and a work culture of Service-Oriented, Trust, Empathy, Safety, Inclusion, and Communication. Job Responsibilities: • Schedules appointment requests. Indicates special needs as needed., • Communicates insurance participation, financial responsibility, and time of service policy to the patient population., • Obtain patients’ insurance and demographic information and ensure all obtained information is registered in EPIC., • Performs insurance verification and interprets responses. Informs patient of insurance requirements for services provided. Escalates cases for resolution as appropriate., • Helps identify and document trends., • Escalate issues/cases to Supervisor/Manager for resolution., • Supports and participates in a collaborative team-oriented environment. Facilitates team discussions about complex patient scheduling needs., • Takes ownership of resolving scheduling conflicts and communicates with the management team and care providers to resolve scheduling issues., • Collects pre-registration information to address outstanding Epic work queue accounts., • Performs outbound calls to perform Epic referral scheduling., • Ensures processing of requested record collection for patients and correspond with internal parties., • General faxing, filing, and mail sorting., • Contribute to the team by providing support and backup coverage as needed., • Works on escalated cases with higher complexity as assigned. Manage complex cases and troubleshoot as needed., • Helps to mentor other Specialists to resolve complex issues/cases. Escalated such cases to Supervisor for resolution. Ensures remedy is executed successfully., • Mentor assigned Patient Service Specialists on how to deliver excellent service to patients while accurately and efficiently retrieving patient demographic and financial information., • Provide suggestions and recommendations to improve workflow, communication, and overall protocols in an effort to better serve the needs of the patients and department., • High School Diploma or the equivalent required., • Minimum of 3 years of relevant experience including proficiency in medical terminology. The incumbent must demonstrate a strong proficiency in a wide range of scheduling complexity and related workflows., • Excellent customer service skills and the ability to maintain a pleasant and helpful demeanor through all situations., • Excellent skills in problem assessment, using good judgment, and collaborative problem-solving in complex and interdisciplinary settings., • Excellent verbal and written communication skills including interpersonal skills, • Strong proficiency in Microsoft Office (Word & Excel) or similar software is required and an ability and willingness to learn new systems and programs., • Associate's degree or higher preferred., • Prior high volume customer service experience in a call center environment is preferred., • Bilingual (English/Spanish) is a plus

Compensation Range: $19/hr - $20/hr commensurate with experience Benefits: We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books. Overview: Intake Specialist will be responsible for the screening of patients including insurance eligibility and verification, new patient registration, ensure daily sliding fee scale applications for uninsured patients are complete and uploaded into Electronic Medical Record, (EMR), issuing Good Faith Estimates for patient not wanting to use their insurance or self-pay, and assisting the Patient Care Coordinator with medical case management services for all Primary Care patients Responsibilities: • Complete New York State (NYS) Assistor Training for Insurance Enrollment within the first 30 days., • Assist uninsured patients with enrolling in insurance through the NYS Marketplace, including ADAP applications for Health Services clients, as well as PrEP, HIV, and Hep C Navigation Services., • Issue Good Faith Estimates for clients who require them at least three days before their visit., • Verify insurance eligibility for both scheduled and walk-in visits., • Complete Sliding Fee Scale applications for uninsured/underinsured patients and upload them into the Electronic Medical Record (EMR)., • Enroll clients in Medicaid HMO and assist them with changing their insurance or Primary Care Provider (PCP)., • Participate in interdisciplinary meetings, morning huddles, and regular medical staff meetings, including Quality Improvement (QI) sessions., • Support and actively participate in advocacy efforts to combat homelessness and AIDS., • Provide excellent customer service, addressing concerns effectively and escalating issues to the Clinic Manager or Health Center Director as needed., • Uphold Housing Works’ core values: All-In, Stronger Together, High Performance, and Membership., • Adapt to a fast-paced environment, assisting in other roles as needed based on priority demands., • Perform additional duties as assigned by the Health Center Director or Clinic Operations Manager., • Provide coverage as needed for Patient Service Representatives., • Must be able to provide strengths-based, gender-affirming, trauma informed, low-threshold/ harm reduction-aligned healthcare to patients with diverse identities and lived experiences Job Requirements: • Associate’s degree preferred., • The ideal candidate must have a strong understanding of HIV/AIDS, case management, and insurance enrollment., • They should be able to identify medical emergencies and promptly alert the appropriate medical and clinical personnel for assistance., • Ability to navigate and utilize Microsoft Office Suite., • A solid knowledge of HIPAA regulations regarding medical document requests is required., • Strong organizational and case management skills are essential, and proficiency in Spanish is preferred., • Ability to work flexible hours, including 9 AM-5 PM on non-late clinic days, 11 AM-7 PM on late clinic days, and weekend shifts from 9 AM-5 PM, with evening availability as needed. Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State’s first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services. Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. This position is included in a bargaining unit of Housing Works’ New York City employees represented by a labor union known as the Retail Wholesale and Department Store Union (“RWDSU”). Accordingly, the RWDSU has the exclusive right to bargain over the terms and conditions of employment related to this position and this position may become covered by the terms of a collective bargaining agreement (a “CBA”) between Housing Works and the RWDSU Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job DescriptionBenefits/Perks • Competitive Wages, • Career Growth Opportunities, • Fun and Energetic Environment, • Ongoing Training The successful candidate will manage ordering, inventory control, pricing, and shelf conditions to ensure products are consistently well-stocked, accurately priced, and attractively displayed. You will design and execute compelling merchandising strategies, promotional setups, and seasonal displays that maximize visibility, basket size, and impulse purchases while minimizing shrink and out-of-stocks. A strong command of planograms, category management principles, and data-driven decision-making is essential. This position also requires leadership of department staff, including hiring, training, and performance management to maintain a productive, customer-focused team. The ideal candidate is highly organized, analytical, and proactive, with a proven ability to manage high SKU counts, coordinate with vendors and distributors, and maintain strict standards for cleanliness, safety, and compliance. We are looking for a dependable, results-oriented professional who takes ownership of their department, builds efficient systems, and consistently delivers a well-executed shopping experience that reflects quality, value, and operational excellence. Responsibilities • Develop and plan merchandising strategies for the store, • Forecast consumer trends and identify preferences of our customers, • Monitor the popularity of existing products, • Negotiate details of sales with suppliers to ensure the best deals for the store, • Report on sales, budgets, and customer satisfactionQualifications, • Previous experience in merchandising is preferred, • Understanding best practices in customer service and sales, • Understanding of effective negotiation skills, • Strong communication skills and willingness to work well with supervisor and coworkers in a team environment

Job DescriptionDescription: Store Manager (Full-Time) Position Summary: Join the Splendid family where our love of softness drives all we do, from the fabric of our clothes to the moments we create in our stores, with our customers and in our communities. As Splendid we believe in bringing people together. In good company and great conversation. We believe in taking time to enjoy the little things and more importantly celebrate the big things. We think that people should cherish every moment. Live it up. Laugh out loud. Play a little. We believe that home is truly where the heart is and that you should be able to bring a little piece of it with you everywhere you go. That's why what we create fits seamlessly into the lives of our customers. Splendid offers the opportunity to bring this vision to life in our stores. As the leader of the store team the Store Manager’s role is to inspire, motivate and develop a store team that will exhibit consistent selling behaviors in order to achieve store sales goals. The Store Manager ensures the highest level of customer engagement is met and sales results are achieved. The Store Manager is responsible for recruiting, hiring, and coaching top talent and consistently maintaining optimal staffing levels in the store. The Store Manager will maximize store profitability by controlling expenses, protecting company assets, and by ensuring that store standards and processes for customer care, merchandising and operations are consistent and well executed. The Store Manager ensures that all company policies & procedures, corporate directives and What Will You Be Doing? • Contributes to the overall store success by ensuring store sales goals are met while also achieving individual sales goals, • Experience in recruiting top talent to meet the needs of the business and retains talent that will contribute to sales growth, • Promotes a store culture of consistent coaching and delivering feedback to develop and maintain a high performing team, while also achieving individual sales goals, • Responsible for delivering exceptional customer experiences and driving sales by styling and fitting each customer based on their needs. Responsible for setting the example for customer engagement that exceeds industry standards., • Responsible for building business and client relationships through in store events & repetitive client outreach, • Oversees the annual performance review process, evaluates team, and ensures all team members receive ongoing feedback regarding their performance., • Partners with Area Manager and People Operations Specialist to assist facilitating, disciplining and terminating employees when necessary while maintaining the Open Door Policy., • Communicates with the Area Manager regarding all employee relations, employee skill developments and store operational needs., • Manages store scheduling within established guidelines to ensure proper coverage based on business needs., • Supports and executes directives from Visual Merchandising, Operations and Marketing to ensure that information is properly communicated to the store team and that all deliverables are completed within specified deadlines., • Represents the brand and ensures team members are embodying brand in all interactions with customers and peers., • 4+ years of related professional sales experience in specialty or luxury retail and at least 2+ years of management experience., • Strong leadership ability., • Excellent time management and organizational skills with ability to multitask and prioritize, • Career-driven, strong work ethic and high performance standards, • High level of initiative/self-starter., • Effective verbal and written communication skills., • Strong problem solving and decision making skills., • Repetitive hand motion while operating cash register or computer., • Regularly interacts with the public in an often crowded and noisy interactive store environment., • Standing required for entire work shift., • Operate office equipment (i.e., computers, phone, fax, scanner and copier.), • Must work weekend and night shifts., • Climb ladders as needed., • Bend, lift, open, and move product up to 50 pounds as needed. We are committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. We are an equal employment opportunity of minorities, females, protected veterans and the disabled. We are committed to providing equal opportunities in employment, and treating our associates and applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, or any other legally protected factor. Requirements:

Job Description Summary: Manages the day-to-day operations of the branch and supervises staff. Ensures branch runs smoothly and efficiently. Assists customers with problems or unusual transactions and cross sells the Bank’s products and services. Promotes the expansion of existing business relationships and develops new business. Maintains a current knowledge of the industry and the Bank’s policies and procedures. Keeps staff and Branch Manager current with any changes. Trains new employees, organizes branch meetings and prepares various required reports and data. Assumes the duties of the Branch Manager in his/her absence. Job Responsibilities: • Oversees the day-to-day activities of the branch in the capacity of a working supervisor. Ensures branch is adequately staffed through efficient scheduling. Trains new employees and keeps all employees current with policies and procedures and new regulations affecting the Bank. Assists employees with transactions, proving teller unit and policies and procedures. Evaluates employee performance and may conduct performance appraisals. Keeps Branch Manager up to date on employee scheduling and performance. Resolves any unusual problems that may occur or defers to Branch Manager. Makes independent decisions on overdrafts and uncollected items within credit limits., • Works with customers on unusual complex transactions. Maintains a current awareness of the Bank’s products and services and cross sells Bank’s products and services when appropriate. Maintains a leading role in managing internal branch sales. Works with existing business customer base to expand business relationships and potential new clients to develop new business. Assists customers and employees when situations require management intervention. Performs the duties of a Customer Service Representative, including opening accounts, bonds, retirement accounts, annuities, insurance sales and loan processing., • Maintains current knowledge of laws and regulations affecting branch operations. Stays current with the Bank’s policies and procedures. Keeps staff informed of new products and services. Communicates all relevant information to branch personnel and trains new procedures. Ensures implementation of new products and policies are smooth and efficient transitions. Maintains an awareness of trends and changes within the financial industry and economic/competition characteristics within market area. Uses information to optimize quality service and sales, • Assists the Teller unit with proving and verifies Head Teller’s draw counts are correct. Ensures the Teller unit is operating efficiently and within established guidelines. May prove ATM where applicable. May perform the duties of a Teller when needed., • Prepares daily, weekly, monthly and quarterly reports for the Branch. Assumes the responsibilities of the Branch Manager in his/her absence including supervision of staff, adherence to prescribed security procedures and resolution of routine and complex problems., • 2-4 years’ experience as a Universal Operations Specialist I/ II or Universal Banker II;, • Bachelors Degree in Finance or Business is preferred;, • Ability to oversee and maintain effective day to day operations and supervision of the staff of the branch;, • Ability to motivate and coach employees; ability to discipline as needed;, • Thorough knowledge of retail banking operations including current knowledge of laws and regulations effecting branch operations;, • Excellent written and verbal communication skills;, • Should have completed, or be close to completing the Management Development Core for first line supervisors;, • Ability to participate in branch manager’s meetings, seminars and any other educational activities;, • Able to deal effectively with customers and all levels of Bank personnel;, • Independent and highly motivated self-starter;, • Results oriented with proven track record to motivate self and others to accomplish objectives;, • Dedicated, enthusiastic, and driven; possesses a strong work ethic;, • A collaborator and team player, translating knowledge and experience into strong and productive relationships;, • Medical, Dental, Vision and Rx which are contributory., • Bonus programs., • Employee Stock Option Program (ESOP)., • Life Insurance., • Paid Time Off (PTO) which includes Personal and Vacation Time., • Bank Holidays. Monday to Friday: 8:30am until closing, working 40 hours, must be able to work alternating Saturdays: 8:30am until closing based on business needs. Columbia Bank and its affiliates is an Equal Opportunity Employer, including individuals with disabilities and veterans.

Job Title : Marketing Communication Specialist Location : Jersey City, NJ 07302 Duration : 12 Months Shift Details : Standard Shift In this role, the responsibilities range from: Coordinating and supporting internal meetings and customer-facing program logistics and communications Manage on-site operations, including supply ordering, shipping, mail distribution, and visitor access The essential requirements of the job include: Bachelor’s degree in marketing, Business Administration, Communications, or related field or 2–4 years of experience in administrative, marketing operations, or customer program coordination roles Preferred: Experience supporting customer experience programs, reference sites, or marketing events Exposure to survey tools and customer feedback programs (e.g., NPS) Background in healthcare, diagnostics, or B2B environments

Job Title: Operations Specialist, Asset Management Location: New York, NY Company: allwhere Allwhere is a D.E. Shaw backed tech startup transforming the way companies manage IT assets. As a member of our Operations team, you'll help ensure the right devices get to the right people, wherever they are in the world. You'll work closely with internal teams, external partners, and a variety of tech platforms to make that happen with speed, accuracy, and world-class service. We're looking for sharp, motivated individuals who are ready to launch their careers in a fast-paced, high-growth environment. If you're passionate about process, thrive on details, and enjoy solving complex logistical puzzles, you'll feel right at home here. This is your chance to make an impact and grow with a team that’s building something exciting from the ground up. Key Responsibilities: • Ensure product is flowing on time to customers across multiple regions across the globe., • Process and accurately manage data related to IT assets, incoming shipments, and outgoing deliveries., • Prioritize and execute tasks effectively on a daily basis, with a constant focus on delivering the best customer experience., • Utilizing various 3 party partner systems to place orders, track inventory and interact with customers., • Prepare various reports and data to support operations team and company SLAs., • Maintain meticulous records and files to ensure compliance and facilitate auditing processes., • Perform root cause analysis of key bottlenecks and failure points., • Drive process improvements across the operations team using data and technology., • Work collaboratively across multiple operations departments to ensure excellent communication and process execution., • Perform other duties as assigned to support departmental objectives and organizational needs. Qualifications: • Bachelor’s degree, • 1 to 3 yrs professional experience., • Previous experience in a supply chain, operations, logistics, IT or technology industry is a plus., • Prior experience or a strong desire to work at a high growth start up., • Strong attention to detail and the ability to manage multiple tasks simultaneously., • Excellent written and verbal communication skills., • Strong interest in data analytics to extract meaningful insights., • Proven problem-solving and critical thinking abilities., • Knowledge of IT hardware, tools, and technology is a bonus., • Ability to collaborate effectively with diverse teams in a fast-paced environment. Join our team at allwhere and contribute to a fast growing operations team in a dynamic and collaborative work environment. If you possess the necessary skills and qualifications, we encourage you to apply for this exciting opportunity. Join our team at allwhere and contribute to a fast growing operations team in a dynamic and collaborative work environment. If you possess the necessary skills and qualifications, we encourage you to apply for this exciting opportunity. Target compensation for this role is $65,000 - $75,000.

Job Summary We are seeking a Project Support Specialist to provide logistical and production support to the marketing team within the Clean Energy Solutions (CES) organization. This role supports the execution of a complex, multi-channel B2B marketing strategy focused on commercial and industrial energy efficiency programs. Key Responsibilities • Support production and execution of a variety of B2B marketing assets, including:, • Paid media (banner ads, video, email campaigns, sponsored content, SEM), • Marketing collateral (flyers, banners), • Case studies and website content, • Coordinate with internal stakeholders across business units such as corporate communications, legal, and program teams, • Contribute strategic marketing insights and assist with campaign planning and implementation, • Perform quality assurance (QA/QC) on marketing materials to ensure accuracy and adherence to brand standards, • Provide ad hoc marketing and project support as needed Required Qualifications • Bachelor’s degree in Marketing, Communications, or a related field and 3+ years of relevant experience, • (OR 7+ years of experience in lieu of a degree), • Proficiency in Microsoft Office Suite, • Strong organizational, communication, and writing skills, • Excellent attention to detail with proven QA/QC capabilities, • Demonstrated experience in copyediting and maintaining brand/style consistency Preferred Qualifications • Experience with content/project management tools such as Wrike or monday.com, • Strong project management skills with the ability to manage multiple deliverables, • Experience working cross-functionally and coordinating with vendors, • Familiarity with energy efficiency programs and customer value propositions Work Environment Hybrid schedule with at least three days per week in the Newark, NJ office or in the field

We’re looking for an Operations Specialist to support Demand Response program operations for a utilities/energy-focused team in New York City. Now Hiring: Operations Specialist | Hybrid – New York, NY Location: 4 Irving Place, New York, NY 10003 Work Model: Hybrid – 3 days onsite Schedule: 8:00 AM – 4:00 PM EST Contract: 6 months to start, with possible extension and potential FTE conversion Rate: $42/hr on W2 About the Role This role will provide day-to-day operational support across customer enrollment, program communications, demand response event support, settlements, data validation, reporting, and process improvement. Key Responsibilities • Support customer enrollment workflows, application tracking, and stakeholder coordination, • Manage shared inbox requests, routine communications, and follow-ups, • Assist with demand response event support, customer notifications, and participation tracking, • Support settlement processing, data validation, reconciliation, and reporting, • Maintain trackers, documentation, and improve recurring operational processes Required Qualifications • Bachelor’s degree required, • 3+ years of relevant experience, • Experience with BI tools, databases, or analytical tools., • Strong Excel skills, including VLOOKUPs, filters, and pivot tables, • Strong written and verbal communication skills, • High attention to detail and ability to follow defined processes, • Ability to manage multiple priorities in a fast-paced operational environment Preferred Background Experience in energy, utilities, demand response, settlements, billing, incentives, financial reconciliations, or operational programs is highly preferred. Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.

Job Description Under minimal supervision, conducts preventive maintenance, repair, installation, commissioning, and general servicing of systems. Performs point to point check out to verify that controls systems have been installed properly. Completes assigned system commissioning and performs device verification. Troubleshoots and resolves HVAC mechanical, electrical, and controls problems. Properly completes required project documentation. Responds to service calls. Responsible for high levels of customer satisfaction through direct, on site, customer interface. Properly completes required project and service documentation. A key member of the Albireo team, the Service Systems Specialist will be responsible for providing the execution for HVAC Building Automation projects, to include: • Perform start up, checking, testing, system diagnostics and commissioning from system-level controllers to end devices for small to medium sized new or retrofit projects., • Perform preventative and predictive maintenance service activities to ensure optimal performance of system., • Provide emergency service and response to customer sites as dispatched., • Ability to troubleshoot, diagnose and repair and/or replace control components and controls systems. Also, the ability to troubleshoot mechanical, HVAC and electrical issues as related to the BAS Control system operation., • Load and update software on network controllers, field controllers, computers, and servers., • Understand complex control systems including diagnosing and troubleshooting networking and integration., • Perform and execute assigned work efficiently and professionally., • Communicate with customer upon arrival and before leaving the work site. Regularly with customer to become familiar with operating problems. Keep customer informed on the nature of service provided, outstanding issues and recommends system enhancements, upgrades, and or replacement. Promotes the sale of add-on work., • Train the customer in control systems operations including obtaining customer training form, providing training certificates., • Complete, compile and submit job documentation such as commissioning documentation, punch lists, etc. Mark up controls submittals to capture field changes and discrepancies for engineering to create As-Builts., • Interface with service manager, service project manager or subcontractors on projects to coordinate activities as required in an ethical and professional manner. Reports problems or changes to management immediately., • Assist sales by providing technical recommendations for sales leads and proposals for retrofits, upgrades and or enhancements to existing equipment. May assist with job layouts, • Complete and submit timely electronic documentation including but not limited to time sheets, expense reports, and on-site documentation., • Requires extensive knowledge of a variety of electronic or digital control systems, • Vocational School four-year program graduate or an Associate’s degree in electronics, mechanical systems, computer technology, air conditioning or similar field., • Degree may be offset by two years of experience in servicing electronic and or mechanical systems., • Two to four years of increasingly responsible experience in servicing electronic controls and HVAC equipment. Ability to coordinate the work of others on multiple job sites., • Effective interpersonal skills to represent the company to customers and other outside contacts ethically and professionally., • Must have experience in writing as well as demonstrated understanding of computer programs and software applications as related to the HVAC Industry., • Valid Driver’s license with a clean record. Benefits • Medical Insurance, • Dental Insurance, • Vision Insurance, • Basic Life Insurance, • Voluntary Life Insurance, • Short Term & Long-Term Disability, • Paid Vacation, • Paid Sick Time, • Paid Holidays, • 401K with Company match Albireo Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description THIS IS NOT A WORK FROM HOME OPPORTUNITY** The Control Center Specialist supports Daikin’s Remote Monitoring business by commissioning, monitoring, and troubleshooting connected HVAC systems to ensure optimal performance and customer satisfaction. This role provides technical expertise through remote, training, reporting, and stakeholder collaboration. The position also partners with internal teams to improve monitoring solutions, supports sales and service initiatives, and serves as a technical subject matter expert for remote monitoring technologies with a voice to further develop monitoring solutions. May include: • Perform onsite and/or remote monitoring commissioning, assist with Remote monitoring commissioning remotely or assist with Remote monitoring network configuration for jobsites. Advice on the setting up of control systems and the commissioning of products including refrigerant charging, addressing, operational data and field settings, • Maintain working relationship with customer stakeholders including, but not limited to- site owner, maintenance/service team etc., to provide complete satisfaction, • Perform Remote monitoring commissioning training for internal employees, and on-site for external sales partners, • Use project management and collaboration platforms such as Jira, Smartsheet, and Microsoft Teams to plan, track, and manage tasks, ensuring on-time delivery of services and reports., • Train backup resources in all aspects of Remote monitoring functionality and actions, • In conjunction with the Field Support Manager, provide information and conduct training sessions pertaining to proper VRV installation techniques, VRV commissioning, controls commissioning and troubleshooting of Daikin indoor units, outdoor units, controls and accessories., • Work with internal teams to learn of changes to equipment and assess their impact on the Remote monitoring business. At the same time provide voice-of -customer input to improve Remote monitoring functionality, • Provide prompt and courteous response to calls coming to Daikin North America’s Remote Monitoring Control Center (DCC). In response to system notifications, troubleshoot operation data from Remote monitoring and provide technical report to customer-within 2 hours of error malfunction and within 8 hours of prediction malfunction, • Create and review operation reports for Remote monitoring sites. Coordinate with internal Tech Service resource and/or with oversea partner to create and distribute periodic reports to the customers within 7 working days of the end of reporting term, • Visit critical jobsites and provide technical assistance. Collect and analyze system data from Daikin systems via Daikin’s proprietary Service Checker tool and provide solutions to customers, • Provide progress with Remote monitoring to management, • Maintain monthly contact with Remote monitoring site stakeholders to provide complete satisfaction., • Help with creating technical literature to promote Remote monitoring business. Participate in Remote monitoring Sales promotion activities as a Remote monitoring technical expert, • Perform additional duties and tasks as requested by manager or supervisor, demonstrating flexibility and responsiveness to evolving business needs., • Understanding the workings of Remote monitoring technology through internal resources and self-study Nature & Scope: • Applies advanced knowledge of job area typically obtained through advanced education and work experience, • Manages projects and processes while working independently and with limited supervision, • Coaches and reviews the work of lower-level professionals, • Problems faced are difficult and sometimes complex; takes a new perspective on existing solutions Knowledge & Skills: • Universal Refrigerant Handling Certification required, • Ability to apply knowledge of refrigeration and air conditioning theory and structural layout., • Excellent communication skills and interpersonal skills to interact effectively with diverse client groups, • Demonstrated technical skills to explain product functionality to customers, • Ability to present technical seminars for customers in conjunction with sales engineers, • Proficient computer skills, such as Outlook, Word, Excel, and PowerPoint, • Must be able to travel on business or work beyond normal work hours as necessary, • Ability to apply good judgment, strong work ethic, and integrity on the job., • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), plus project management and CRM software such as Jira, Smartsheet, Salesforce, and Asana., • Ability to present technical seminars for customers in conjunction with sales engineers, using modern virtual platforms., • Data-driven mindset with ability to create dashboards, reports, and analytics summaries from multiple software sources. Experience: • 4+ years of HVAC industry experience preferred Education/Certification: • Bachelor’s Degree preferred OR • Associate's Degree or HVAC Certificate suggested People Management: No Physical Requirements / Work Environment: • Must be able to perform essential responsibilities with or without reasonable accommodations Reports To: Manager, Digital Tools and Remote Monitoring Salary Range$72,810.00 to $91,040.00 USD Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Job DescriptionROLE SUMMARY: • Design, configure, deploy, and support ServiceNow Customer Service Management (CSM) solutions., • Translate business requirements into scalable applications with robust reporting and governance. RESPONSIBILITIES: • Lead end‑to‑end CSM implementations from discovery through deployment and hyper‑care., • Configure core CSM: case management, SLAs/entitlements, knowledge, portals/communities, omnichannel intake., • Build reports and Performance Analytics dashboards with KPIs, indicators, and scheduled reporting., • Automate workflows using Flow Designer, IntegrationHub, Business Rules, Client Scripts, Script Includes, Glide APIs., • Integrate systems via REST/SOAP; implement secure auth (OAuth2, API keys) and SSO (SAML/OIDC)., • Manage data imports/transforms, data quality rules, and align models with legacy Siebel CRM System., • Enforce platform security and governance: ACLs, roles, RBAC, update sets, source control, environment promotion., • Optimize performance and reliability; troubleshoot incidents/problems and perform root‑cause analysis., • Drive quality assurance (ATF, unit/UAT plans), release notes, upgrades, and regression testing., • Produce documentation (design specs, runbooks) and deliver stakeholder training. RequirementsREQUIRED QUALIFICATIONS: • ServiceNow certification: CIS‑CSM (Customer Service Management)., • 4–6 years hands‑on ServiceNow admin/development; 2+ full CSM implementations., • Platform expertise: configuration/customization across CSM/CRM; Flow Designer, IntegrationHub, Business Rules, Client Scripts, Script Includes, Glide APIs., • Reporting & Performance Analytics: KPIs, indicators, widgets, dashboards, scheduled reports, scorecards., • Security & governance: ACLs, roles, data policies, encryption, update sets, source control, CI/CD promotion practices., • Architecture & data: SaaS/multi‑tenant concepts; data modeling; CMDB relationships; familiarity with CSDM., • Integrations: REST/SOAP, webhooks; JSON/XML; auth via OAuth2 and SAML/OIDC., • Delivery excellence: ATF, versioning, release/change management, documentation., • Education: Bachelor’s in CS/IS/Engineering or equivalent experience., • Professional skills: analytical problem‑solving, reliable follow‑through, deadline ownership, independent work, and cross‑team collaboration. PREFERRED / NICE‑TO‑HAVE: • Service Portal, Virtual Agent, Workforce Optimization, Communities for CSM., • Integrations with ITSM, Field Service, CRM, or contact center platforms., • CI/CD (Azure DevOps/Jenkins) and Git for update sets/source control., • Security/compliance awareness (e.g., SOC2, ISO 27001)., • Jira/ADO for backlog management; Confluence for documentation. SUCCESS INDICATORS (6–12 MONTHS): • Production‑ready CSM implementation improving case resolution time and CSAT., • Role‑based dashboards and PA KPIs live for operations and leadership.

Job DescriptionAbout NationMind LLC: NationMind LLC is a technology consulting firm focused on software development and QA testing services. We help clients build reliable, scalable applications with a strong emphasis on automation, performance, and quality. Our team works across industries, delivering solutions that drive innovation and operational efficiency. We are currently hiring skilled professionals for Cloud Computing Specialist (ServiceNow CSM) to join our growing team. Role: Cloud Computing Specialist (ServiceNow CSM) Experience Required: 7-9 Yrs LOCATION: New York, NY (Hybrid) - 3 days on site, 2 days remote. Contract: 6 months Required: Must be ServiceNow Certified Implementation Specialist Customer Service Management (CISCSM) ROLE SUMMARY: • Design, configure, deploy, and support ServiceNow Customer Service Management (CSM) solutions., • Translate business requirements into scalable applications with robust reporting and governance. RESPONSIBILITIES: • Lead endtoend CSM implementations from discovery through deployment and hypercare., • Configure core CSM: case management, SLAs/entitlements, knowledge, portals/communities, omnichannel intake., • Build reports and Performance Analytics dashboards with KPIs, indicators, and scheduled reporting., • Automate workflows using Flow Designer, IntegrationHub, Business Rules, Client Scripts, Script Includes, Glide APIs., • Integrate systems via REST/SOAP; implement secure auth (OAuth2, API keys) and SSO (SAML/OIDC)., • Manage data imports/transforms, data quality rules, and align models with legacy Siebel CRM System., • Enforce platform security and governance: ACLs, roles, RBAC, update sets, source control, environment promotion., • Optimize performance and reliability; troubleshoot incidents/problems and perform rootcause analysis., • Drive quality assurance (ATF, unit/UAT plans), release notes, upgrades, and regression testing., • Produce documentation (design specs, runbooks) and deliver stakeholder training. REQUIRED QUALIFICATIONS: • ServiceNow certification: CISCSM (Customer Service Management)., • 46 years handson ServiceNow admin/development; 2+ full CSM implementations., • Platform expertise: configuration/customization across CSM/CRM; Flow Designer, IntegrationHub, Business Rules, Client Scripts, Script Includes, Glide APIs., • Reporting & Performance Analytics: KPIs, indicators, widgets, dashboards, scheduled reports, scorecards., • Security & governance: ACLs, roles, data policies, encryption, update sets, source control, CI/CD promotion practices., • Architecture & data: SaaS/multitenant concepts; data modeling; CMDB relationships; familiarity with CSDM., • Integrations: REST/SOAP, webhooks; JSON/XML; auth via OAuth2 and SAML/OIDC., • Delivery excellence: ATF, versioning, release/change management, documentation., • Education: Bachelor's in CS/IS/Engineering or equivalent experience., • Professional skills: analytical problemsolving, reliable followthrough, deadline ownership, independent work, and crossteam collaboration. PREFERRED / NICETOHAVE: • Service Portal, Virtual Agent, Workforce Optimization, Communities for CSM., • Integrations with ITSM, Field Service, CRM, or contact center platforms., • CI/CD (Azure DevOps/Jenkins) and Git for update sets/source control., • Security/compliance awareness (e.g., SOC2, ISO 27001)., • Jira/ADO for backlog management; Confluence for documentation. SUCCESS INDICATORS (612 MONTHS): • Productionready CSM implementation improving case resolution time and CSAT., • Rolebased dashboards and PA KPIs live for operations and leadership., • Established governance (coding standards, ACL model, CI/CD flow) with reduced platform incidents.

Export Specialist - Air and Ocean Export Freight Forwarding - Jersey City, NJ Freight Forwarding | Jersey City, NJ | NY/NJ Metro $62,000 to $78,000 Base + Bonus + Benefits WHY THIS ROLE An established international freight forwarder is growing its Jersey City export team and is hiring an Export Specialist to support air and ocean export shipments across the NY/NJ gateway. The role sits within a busy export desk handling regular freight for high-tech, automotive parts, pharma, premium retail, consumer goods, and time-critical accounts. Shipments move through EWR, JFK, Port Newark, and the wider Port of NY/NJ network. This is a hands-on export operations role covering booking, documentation, AES filing, EEI filing, customer updates, carrier coordination, shipment tracking, billing, and CargoWise file control. WHAT YOU'LL DELIVER • Manage air and ocean export files from booking through final billing., • Handle AES filings, EEI filings, SLI documentation, and export paperwork., • Prepare commercial invoices, packing lists, certificates of origin, export declarations, and full export documentation packs., • Coordinate with airlines, ocean carriers, co-loaders, truckers, overseas agents, and internal forwarding teams., • Track cargo readiness, export cut-offs, flight departures, sailing schedules, milestones, and shipment exceptions., • Support shipments across high-tech, automotive, pharma, retail, regulated cargo, and time-critical freight., • Maintain accurate files, billing data, customer notes, reporting, and documentation in CargoWise., • Provide customers with shipment updates, pre-alerts, POD confirmation, and issue resolution., • Support invoice accuracy, cost control, file compliance, and margin discipline. WHAT WE'RE LOOKING FOR • 3+ years of US freight forwarding experience in air export, ocean export, or international export operations., • Working knowledge of AES, EEI, SLI, HTS, export documentation, and US export compliance., • Experience managing export shipments from booking through billing., • CargoWise experience across file creation, documentation, reporting, billing, and shipment control., • Familiarity with EWR, JFK, Port Newark, Port of NY/NJ, and NY/NJ export workflows., • Understanding of air freight, ocean freight, carrier bookings, export cut-offs, and overseas agent coordination., • Exposure to high-tech, automotive, pharma, retail, consumer goods, regulated cargo, or premium freight accounts., • Strong communication skills with customers, carriers, vendors, overseas offices, and internal teams., • Ability to manage multiple live shipments while maintaining accuracy, urgency, and service quality., • Candidates from import operations, customs brokerage, or general freight forwarding backgrounds may be considered where there is clear export operations knowledge and the ability to manage files end-to-end. WHAT'S ON OFFER • Base salary of $62,000 to $78,000 depending on export experience and product depth., • Annual performance bonus up to 8% of base., • Full medical, dental, and vision coverage from day one., • 401k with 4% employer match., • 18 days PTO plus US public holidays., • Commuter benefits., • Hybrid working model with 3 days per week in the Jersey City office and 2 days remote., • Standard office hours are 8:30am to 5:30pm Eastern, with flexibility around export cut-off windows. PROGRESSION This role offers a clear route toward Senior Export Specialist, Export Team Lead, Export Supervisor, Air Export Supervisor, Ocean Export Supervisor, or Operations Supervisor. The Jersey City branch has a strong record of promoting from within and continues to invest in its export freight forwarding team across air freight, ocean freight, and NY/NJ gateway operations. Qualified professionals are encouraged to apply directly or confidentially express interest. All inquiries are handled with strict discretion.

Overview The Payment Processing Specialist is responsible for accurately processing multi-currency payment instructions in line with firm policies and procedures. This role supports both manual payment instructions (e.g. fax) and automated instructions (e.g. SWIFT or client platforms) in a fast‑paced, deadline‑driven environment. The specialist ensures high standards of quality, control, and client service while responding to internal enquiries and supporting operational excellence. Responsibilities Client Servicing & Inquiry Response • Accurately process client cash transactions, including capital stock, expenses, wires, book transfers, expects, and FX., • Meet all client deliverables in accordance with Funds Transfer procedures and controls., • Research and resolve client cash enquiries in a timely and accurate manner., • Respond promptly and professionally to internal and external client queries., • Process FT compliance and blocked account transactions, collateral transactions, and alternative payment transactions., • Escalate issues to management as required. People & Collaboration • Build and maintain strong working relationships with team members and internal partners., • Demonstrate a proactive, client‑focused approach to service and problem prevention., • Communicate clearly, professionally, and constructively with colleagues and stakeholders., • Support team objectives by assisting with daily responsibilities, valuing differences, and demonstrating flexibility. Control & Risk Management • Identify, communicate, and escalate risks appropriately., • Ensure all payment instructions are processed accurately and within required deadlines, adhering to policies and procedures., • Escalate unclear or incomplete instructions to management., • Recommend improvements to controls and procedures., • Follow new or updated procedures promptly and accurately., • Help reduce errors, receivables, and errors & omissions by suggesting control enhancements or automation., • Provide thoughtful, timely responses to enquiries to prevent issues and maintain service quality. Process Improvement • Develop a strong understanding of all processes, procedures, and practices, and challenge inefficiencies., • Identify opportunities to improve funds transfer payment processing., • Highlight manual instructions suitable for automation and non‑STP automated instructions with formatting issues to increase STP rates., • Optimise productivity while consistently meeting client deadlines. Required Qualifications • Excellent written and verbal communication skills., • Strong customer service orientation., • Proven organisational and time‑management skills., • Ability to perform effectively in a fast‑paced, deadline‑driven environment., • High attention to detail and accuracy., • Ability to work both independently and as part of a team., • Strong typing and data entry skills. Preferred Qualifications • Knowledge of USD and foreign currency payment processing., • Experience with Keystone and RightFax systems.

Job DescriptionTitle: Cloud Computing Specialist (ServiceNow – CSM) Location: New York, NY (Hybrid – 3 days onsite) Duration: 6 Months Experience: 7–9 Years (Tier 3) Mandatory Requirement: • ServiceNow Certified Implementation Specialist – Customer Service Management (CIS-CSM) Core Skills Required: • 4–6 years hands-on ServiceNow development/administration, • Strong experience in CSM modules (Case Management, SLAs, Knowledge, Portals), • End-to-end CSM implementation experience (2+ preferred), • Flow Designer, IntegrationHub, Business Rules, Client Scripts, Script Includes, • REST/SOAP integrations with OAuth2/SAML authentication, • Performance Analytics (KPIs, dashboards, reporting), • Security & governance (ACLs, roles, RBAC) Ideal Candidate Summary: A ServiceNow CSM professional with CIS-CSM certification and proven experience delivering end-to-end implementations, capable of designing scalable solutions, building integrations, automating workflows, and ensuring strong governance and performance.

Manhattan-based tech firm is seeking a temporary Customer Service Specialist to join their team. They are seeking somebody with a minimum of 3-5 years in B2B customer service. There will be training. Hourly pay rate: $30/hr 6 months with potential for extension 2 days onsite, 3 days remote Hours: 9-6 Responsibilities • Provide exceptional customer service to small business clients., • Handle inquiries via phone, email, and chat, addressing HR-related topics and resolving issues., • Interface with customers on HR-related topics, including time-off policies and integrations., • Troubleshoot and resolve issues while providing guidance and routing feedback., • Utilize available resources to resolve customer issues effectively., • Collaborate with customers at all management levels, including senior executives., • Manage a queue of open issues to ensure timely and effective resolutions., • Contribute to customer retention and recommend improvements to products and processes., • Display professionalism and compassion when addressing sensitive customer matters., • Support a growing SaaS company during its busy season., • Display professionalism and compassion in sensitive customer interactions., • Perform other related duties as assigned to support the team. Requirements • Bachelor of Arts (BA) degree is required., • Minimum of 5 years of professional experience in B2B customer service., • Experience in payroll, benefits, and HR administration is preferred., • Strong written and verbal communication skills with attention to detail., • Ability to handle challenging situations empathetically and resourcefully., • Proven self-starter with ownership and accountability over work., • Spanish or other second language proficiency is a plus.

General Job Title: Pricing Actuary Division: Finance - Actuarial Reports To: Lead Pricing Actuary - Cyber & Executive Risks Key Relationships: Underwriters and business managers, Beazley actuaries, Claims managers, Data Management and Ceded Reinsurance teams, regulators, external actuaries, brokers. Job Summary: Actuarial pricing for the Cyber Risks Division and the Executive Risks classes (within the Specialty Risks Division) at Beazley Key Responsibilities: Technical • Provide pricing support to the Cyber & Executive Risks underwriting teams at Beazley; pricing support includes (as required):, • Developing pricing tools that support the estimation of price adequacy and rate change, • Performing portfolio and transactional pricing analyses, • Performing segmental and trend analyses, • Performance monitoring (e.g. rate change and price adequacy metrics), • Develop, maintain and review pricing models to the required standards, • Contribute effectively to the production of the relevant reports required for any key committees where required., • Provide training to underwriters in pricing; this includes technical pricing and rate change requirements, • Understand and support the underwriting controls related to pricing and relevant regulatory principles, • Understand and apply the pricing quality assurance process, • Assist in other projects undertaken by the actuarial team e.g. liability transfer valuations and business planning analyses, • Operate as an effective team member by supporting colleagues and contributing in the delivery and achievement of overall team and business objectives, • Build your technical pricing skills and experience, • Provide support and mentoring to the junior members of the team, • Keep abreast of industry best practice, new initiatives and changes in regulatory requirements, • Build and maintain constructive working arrangements with those groups identified as being key to your role, • Work with the underwriters, exposure management, claims managers, Data Management and Ceded Reinsurance to ensure the quality and appropriateness of the data used for pricing; ensure the necessary data is captured from pricing tools to enhance future pricing capabilities, • Maintain pricing model documentation with required frequency, obtaining the appropriate managerial sign-offs, • Identify opportunities and contribute to delivering improvements in the pricing processes and methodologies, • Undertake professional, technical and career development training (delivered internally and externally); this includes pursuing the actuarial qualification where applicable General It is important that within all your interactions both internally and externally you adhere to Beazley's core values - Being Bold, Striving for Better, and Doing the Right Thing - as they contribute to an internal environment of teamwork and promote a positive brand image and experience to our external customers. We also expect Beazley employees to: • Comply with Beazley procedures, policies and regulations including the code of conduct which incorporates the PRA and FCA Conduct., • Undertake training on Beazley policies and procedures as delivered by your line manager, the People & Sustainability or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system., • Display business ethics that uphold the interests of all our customers, • Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs., • Comply with any specific responsibilities necessary for your role as outlined by your line manager, the People & Sustainability or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley's underwriting control standards, Beazley's claims control standards, other Beazley standards and customer relationship management., • Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership of any Beazley committees or working groups. Personal Specification: Essential Criteria • Actuarial qualification, • Pricing experience; with specialty (re)-insurance market knowledge desirable, • Firm grasp of actuarial / statistical techniques used in pricing, • Understanding of reinsurance and capital with application to pricing Education and Qualifications • University degree in Mathematics or related field Skills and Abilities • General commercial and financial knowledge, • Competent user of MS Excel; VBA, Access, Python, SQL and R skills desirable, • Strong analytical skills with attention to detail; accurate and numerate, • Able to communicate effectively both verbally and in writing, • Team worker as well as able to work on own initiative, • Ability to manage time, meet deadlines and prioritise Aptitude and Disposition • Outcome focused, self-motivated, flexible and enthusiastic, • Professional approach to successfully interact with team members, internal and external stakeholders Competencies • Achievement and solution focused, • Analytical, • Information seeking, • Stakeholder focus, • Using initiative, • Having integrity, • Taking responsibility, • Attention to detail Who We Are: Beazley is a specialist insurance company with over 30 years' experience helping people, communities and businesses to manage risk all around the world. Our mission is to inspire our clients and people with the confidence and freedom to explore, create and build - to enable businesses to thrive. Our clients want to live and work freely and fully, knowing they are benefitting from the most advanced thinking in the insurance market. Our goal is to become the highest performing sustainable specialist insurer. Our products are wide ranging, from cyber & tech insurance to marine, healthcare, financial institutions and contingency; covering risks such as the weather, film production or protection from deadly weapons. Our Culture We have a wonderful mix of cultures, experiences, and backgrounds at Beazley with over 2,000 of us working around the world.Employee's diversity,experience and passion allow us to keep innovating and moving forward, delivering the best. We are proud of our family-feel culture at Beazley that empowers our staff to work from when and where they want, in an adult environment that is big on collaboration, diversity of thought and personal accountability. Our three core values inspire the way we work and how we treat our people and customers. • Be bold, • Strive for better, • Do the right thing Upholding these values every day has enabled us to become an innovative and responsive organization in touch with the changing world around us - our ambitious inclusion & diversity and sustainability targets are testament to this. We are a flexible and innovative employer offering a friendly, collaborative, and inclusive working environment. We actively encourage and expect applications from all backgrounds. Our commitment to fostering a supportive and dynamic workplace ensures that every employee can thrive and contribute to our collective success. Explore a variety of networks to assist with professional and/or personal development. Our Employee. Networks include: • Beazley RACE - Including, understanding and celebrating People of Colour, • Beazley SHE - Successful, High potential, Empowered women in insurance, • Beazley Proud - Our global LGBTQ+ community, • Beazley Wellbeing - Supporting employees with their mental wellbeing, • Beazley Families - Supporting families and parents-to-be We encourage internal career progression at Beazley, giving you all the tools you need to drive your own career here, such as: • Internal Pathways (helping you grow into an underwriting role), • iLearn (our own learning & development platform), • LinkedIn Learning, • Mentorship program, • External qualification sponsorship, • Continuing education and tuition reimbursement, • Secondment assignments The Rewards UK • The opportunity to connect and build long-lasting professional relationships while advancing your career with a growing, global organization., • Attractive base compensation and discretionary performance related annual bonus, • Private medical insurance coverage for both you and your dependents, • Company paid life assurance and long term disability insurance, • Pension with 10% employer contribution, plus a further matched contribution up to 2.5%, • 25 days of annual leave (prorated for 1st calendar year of employment), plus public holidays, with the ability to flex the religious bank holidays to suit your religious beliefs, subject to approval. Additional annual leave purchase is also available up to a maximum of five additional days per year., • Up to 2.5 days matched paid leave for volunteering at a charity of your choice and 5 days paid leave to provide or arrange care for a dependent with a long term care need annually

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: • Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,, • Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Position Summary Acts as a dedicated specialist responsible for leading administrative and operational tasks to facilitate the execution of clinical programs and clinical initiatives, including but not limited to, triaging incoming calls, conducting outreach, managing and maintaining drug lists, and supporting reporting requirements. Position Responsibilities: • Work with the Clinical Programs team to triage incoming clinical programs calls, schedule appointments for consultations and conduct outreaches to prescribers, pharmacies, and members, • Lead administrative and operational tasks to support the implementation of clinical programs, including but not limited to Capital Rx's pharmacogenomics, MTM (Medication Therapy Management), lower cost alternative solutions, opioid safety edits, cost containment, and other clinical initiatives as needed, • Manage and maintain drug lists to support operations of clinical programs including periodic drug list maintenance, weekly and quarterly list reviews, and ad-hoc updates, • Support reporting requirements, monitor claims, and ensure communication amongst all stakeholders including internal and external partners, • Identify, document, and effectively communicate issues to appropriate internal stakeholders ensuring customers receive quality care and resolution meets all health and safety standards, • Work collaboratively with internal business and clinical partners to support clinical program initiatives as required, • Ensure customer satisfaction, demonstrate genuine compassion and care, and provide professional customer service in a fast paced, startup environment, • Follow all internal Standard Operating Procedures and adhere to HIPAA guidelines and Company policies, • Uphold general business needs and operations as required Required Qualifications: • Active, unrestricted pharmacy technician license, • 2+ years of applicable experience in a clinical pharmacy setting PBM, health plan, or related health care experience, • 1+ year of customer service experience with a passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communication, • Ability to balance multiple complex projects simultaneously with minimal direction Preferred Qualifications: • Medication Therapy Management (MTM) experience preferred, • Proficient in Microsoft Office Suite with emphasis on Microsoft Excel and PowerPoint, • Experience with Confluence, Jira, Tableau, Salesforce, • Highly detail-oriented and analytical, • Bilingual- Spanish preferred Base Salary: • Remote -$60,000 - $70,000 (final salary within this range is determined by the candidate's geographic location and applicable market tier) This range represents the low and high end of the anticipated base salary range. The actual base salary will depend on several factors such as: experience, knowledge, and skills, and location of the job. Nothing in this position description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Benefits Judi Health provides all full-time and part-time benefit-eligible employees with the ability to elect medical and pharmacy coverage, dental insurance, vision insurance, accidental injury insurance, critical illness insurance, hospital indemnity insurance, and flexible spending accounts. Full-time employees also have access to a health savings account, voluntary life insurance, and voluntary accidental death and dismemberment insurance for themselves and their eligible dependents. Judi Health provides full-time employees with the followingbenefitsat no cost to the employee: basic life insurance, basic accidental death and dismemberment insurance, paid time off, sick time, holidays, short-term disability, long-term disability, an employee assistance program, and a wellness program. Full-time employees are also eligible for a 401(k) plan with company match after one year of full-time employment. About Judi Health Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: • Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,, • Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Capital Rx values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This range represents the low and high end of the anticipated base salary range. The actual base salary will depend on several factors such as: experience, knowledge, skills, and location of the job. Remote, US Salary Range$60,000—$70,000 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at___.

Job Description Position Overview: Wildcat is seeking a Full Time Administrative Assistant to provide support to the Senior Director and the Operations Specialist including assisting with payroll, billing, moving paperwork through processes, ordering supplies, answering phone calls and emails, handling shipping and mailing, and ensuring internal sites are covered. Primary Responsibilities: Provide general administrative support to the Senior Director and the Manager of Operations including conducting research, compiling data, creating reports and presentation materials, monitoring and updating information, data entry, filing, scanning, creating forms, maintaining various records, etc. Specific responsibilities will include: • Enter payroll, take attendance, and ensure proper collection and timely submission of all payroll and billing information., • Review, adjust, and submit monthly billing statements, ensuring accuracy and completeness., • Compile all information required to support the preparation and submission of monthly invoices for each contract., • Prepare/review reports to help manage unbilled charges., • Follow up on unanswered requests promptly. Forward response to Director and Manager for review., • Coordinate and maintain a spreadsheet of all metrics for field operations, attendance, and reporting requirements., • Coordinate with the Business Solutions Manager/Director of Production on matters relating to supplies, client worker payroll, and vendors., • Recommend and implement procedures to improve the flow of information between satellite customer contract sites and Fedcap offices., • Maintain and track department expenses to enable Director to match against monthly budget variance reports provided by the Accounting Department and to assist with the next year’s budget process., • Reserve meeting rooms as required., • College degree (preferred) or equivalent experience, • Minimum of five years of experience as an administrative assistant in a fast-paced office environment., • Excellent computer skills and experience with Microsoft Office., • Ability to maintain confidentiality, • Excellent communication skills., • Ability to develop and update operations documents and reports., • Good customer service skills., • Detail-oriented. · $21-$23 per hour Location · Midtown Manhattan Company DescriptionMission: To create opportunities for people with barriers to economic well-being. In 1935, Fedcap Rehabilitation Services was founded by three men in NYC who had sustained injuries in WWI and literally changed the world for people with physical disabilities. It now provides an array of services to youth and adults helping thousands each year graduate from high school, obtain vocational certification or a college degree, become work ready, obtain meaningful employment and achieve long-term economic well-being. Renamed The Fedcap Group in 2018, Fedcap Rehabilitation Services continues to be a trailblazer in providing opportunities for people with challenges and disabilities and their families. People with disabilities are strongly encouraged to apply. We believe that a workforce inclusive of individuals with disabilities strengthens our organization and enhances our ability to deliver high-quality services to the communities we serve. EOEMission: To create opportunities for people with barriers to economic well-being.\r\n\r\n\r\nIn 1935, Fedcap Rehabilitation Services was founded by three men in NYC who had sustained injuries in WWI and literally changed the world for people with physical disabilities. It now provides an array of services to youth and adults helping thousands each year graduate from high school, obtain vocational certification or a college degree, become work ready, obtain meaningful employment and achieve long-term economic well-being.\r\n\r\n\r\nRenamed The Fedcap Group in 2018, Fedcap Rehabilitation Services continues to be a trailblazer in providing opportunities for people with challenges and disabilities and their families.\r\n\r\n\r\nPeople with disabilities are strongly encouraged to apply. We believe that a workforce inclusive of individuals with disabilities strengthens our organization and enhances our ability to deliver high-quality services to the communities we serve.\r\n\r\nEOE

About TraxNYC TraxNYC is one of New York City’s leading custom jewelry houses, serving global clientele with premium gold, diamond, and luxury timepiece designs. Our brand thrives on precision, creativity, and execution at the highest level — and we’re now seeking a driven, versatile professional to help us elevate our customer experience and internal operations. The Role We’re hiring a Customer Service & Operations Specialist — someone who does far more than just answer phones. You’ll act as the bridge between our clients, sales team, and production departments, ensuring every customer interaction reflects the excellence our brand is known for. This role is ideal for someone who is: • Career-focused, not clock-focused., • Solution-oriented, not excuse-oriented. Key Responsibilities • Handle all client communications (calls, emails, reviews) with precision, calm, and clarity., • Support high-end sales clients with order updates, logistics, and after-sales service., • Collaborate directly with the Sales Manager and team leads to strengthen processes., • Track and follow up on production and repair timelines with accuracy and urgency., • Identify recurring client issues and propose operational improvements., • Assist with CRM management, documentation, and cross-department coordination., • 1+ years of jewelry or luxury industry experience (required for top consideration)., • Strong communication and written skills, with a professional, composed presence., • Highly organized and adaptable — able to pivot quickly and manage multiple tasks., • Team player mindset with the humility to learn and the confidence to lead when needed., • Tech literate — able to learn CRM systems, Google Workspace, and Monday.com., • $20–$25/hr depending on experience and contribution., • Paid Time Off + Employee Jewelry Discounts + Bonus for Good Reviews., • Real growth opportunities into Sales Operations, Executive Assistant, or Customer Experience Management roles., • You’re looking to “just answer calls.”, • You avoid accountability or shy away from fast-paced environments., • Take pride in your communication, presentation, and follow-through., • Want to build a career in the jewelry or luxury service industry. New York, NY 10036 Job Type: Full-time Pay: $20.00 - $25.00 per hour Expected hours: 40 per week Benefits:

Job Description The Operations Specialist supports the execution and stability of omnichannel operations across boutiques and digital channels in North America. The role ensures seamless order fulfillment, strong boutique alignment, and consistent adoption of Group omnichannel tools and processes. Reporting to the Ecommerce Manager, North America, the Coordinator acts as an operational interface between boutiques, retail teams, and IT, supporting training, system testing, ticket follow-up, and process standardization to enable scalable omnichannel performance. Key Responsibilities: 1. Omnichannel Order Flow Oversight & Boutique Coordination · Monitor Ship-from-Store (SFS), Click & Collect (C&C), and Store-to-Web (STW) order flows within OneStock (OMS) · Identify fulfillment exceptions, delays, or risks to SLA compliance · Coordinate with boutiques and internal teams to re-orchestrate orders in OneStock when required (e.g. reassignment, escalation, follow-up) · Act as the primary operational contact for boutique teams on omnichannel order-flow topics 2. Operational Issue & Ticket Management (Boutiques & IT Partnership) • Monitor and manage omnichannel, system, and boutique-raised operational tickets, • Partner closely with IT teams on investigation, prioritization, and resolution of boutique issues, • Coordinate communication and follow-up between boutiques, eCommerce, and IT until closure, • Contribute to identifying recurring issues and continuous improvement opportunities 3. Systems Training, Adoption & Rollout Support • Lead training on day-to-day usage of Group omnichannel tools (OMS, retail systems, clienteling platforms), • Assist with rollout of new features, system updates, and process evolutions to boutique teams, • Partner with IT teams to support testing, validation, and deployment of omnichannel system updates 4. Process & Guidelines Coordination • Maintain and update operational guidelines for omnichannel services, • Support standardization of processes across boutiques in line with Group frameworks 5.Marketplace & Assortment Execution Support • Support updates to marketplace assortments and product availability Job Requirements: • 2–4 years of experience in ecommerce, retail operations, or omni channel coordination, • Experience working with One Stock, or retail systems (order management, POS, clienteling), • Strong organizational skills and attention to detail, • Comfortable coordinating across cross-functional teams (Retail, IT, Customer Service), • Structured, process-driven, and solution-oriented

Company Description CADAR is a luxury jewelry house based in New York, known for its innovative, art-forward designs and exceptional craftsmanship using 18k gold. Established in 2015 by designer Michal Kadar and Avraham Kadar, the brand reimagines gold as a sculptural and fluid material, handcrafted by skilled artisans in Italy and New York. CADAR has received widespread industry acclaim, including awards such as FGI “Rising Star” and COUTURE Best in Gold. In 2025, the House opened its flagship boutique in the Meatpacking District of New York City, blending luxury retail with a creative and architectural concept that embodies its aesthetic vision. Role Description This is a full-time on-site role located in New York, NY, for an Ecommerce Specialist. The Ecommerce Specialist will oversee and manage the company’s online store, ensuring optimal website performance and providing an engaging customer experience. Responsibilities include updating product listings, analyzing website metrics to improve conve rsion rates, coordinating sales strategies, and addressing customer inquiries promptly and professionally. Collaboration with marketing, sales, and design teams will also be a key part of the role to help enhance brand visibility and online engagement. Qualifications • Strong proficiency in E-Commerce and proficiency in improving online sales performance, • Excellent Analytical Skills for website performance tracking, metrics analysis, and strategy implementation, • Exceptional Customer Service and Communication skills to engage with customers and internal teams effectively, • Experience in Sales and the ability to contribute to revenue generation through digital platforms, • Familiarity with digital marketing tools, website management, and CMS platforms is a plus, • Strong organizational and time-management abilities, • Bachelor’s degree in Business, Marketing, E-Commerce, or related field preferred

Location: In-Person (9 Bond Street, NoHo, New York) Salary: $75,000 per year About Bond No. 9: For the first time in fragrance history, a major, full-blown fragrance collection was launched as an homage to a great city: New York. Bond No. 9, headquartered at 9 Bond Street in NoHo, celebrates the city with women’s, men’s, and unisex eaux de parfum. Our dual mission is to restore artistry to perfumery and to mark every New York neighborhood with a scent of its own. We are seeking a digitally driven, detail-oriented, and customer-focused individual to join our team as a Customer Service & E-Commerce Specialist, supporting our direct-to-consumer business and ensuring an exceptional client experience. Key Responsibilities: Customer Service & Client Experience: • Monitor, listen, and respond to customer inquiries via phone, email, and chat, maintaining the Bond No. 9 tone of voice., • Escalate inquiries when necessary and provide feedback to improve service processes., • Manage eCommerce returns and exchanges, ensuring warehouse processing and timely refunds., • Partner with retail and warehouse teams on order fulfillment and omnichannel initiatives., • Track customer satisfaction and provide insights to drive process improvements., • Assist in mapping the post-purchase journey and testing initiatives to enhance the client experience. E-Commerce Operations & Merchandising: • Maintain and update the DTC product catalog, including product pages, banners, offers, and content in line with brand guidelines and launch calendars., • Support new product launches, promotions, and sampling initiatives (e.g., GWP, bundles, exclusive offers)., • Monitor product availability, coordinate stock updates, and ensure site accuracy., • Partner with marketing, creative, and HQ teams to optimize imagery, copy, and SEO., • Assist with A/B testing and site personalization initiatives to improve conversion and engagement. Performance Tracking & Analytics: • Compile and analyze performance reports covering sales, orders, traffic, and conversion KPIs., • Maintain campaign and content trackers to assess promotional effectiveness and identify optimization opportunities., • Track competitive activity and provide insights to inform business strategy. Skills & Experience: • 3+ years of experience in customer service and eCommerce operations, preferably in luxury beauty or fragrance., • Strong interpersonal skills and a positive, proactive attitude., • Highly organized, analytical, and detail-oriented., • Knowledge of eCommerce platforms, digital marketing, and CRM systems., • Proficient in MS Excel, PowerPoint, and Word., • Spanish-speaking a plus., • Entrepreneurial mindset with a passion for luxury fragrances, eCommerce innovation, and delivering exceptional client experiences. Why Bond No. 9? • Join a pioneering fragrance brand rooted in New York’s culture and creativity., • Work closely with a passionate, collaborative team in a fast-paced, luxury environment., • Be part of shaping our customers’ online journey and representing iconic fragrances worldwide.

Stream Operator / Chat Moderator Whatnot Operations & Community Coordinator Unique Designs is launching on Whatnot, a live shopping marketplace, and we are looking for a highly organized, detail-oriented, and energetic team member to support our live selling operations from start to finish. This role combines live show support, product listing, merchandising, content coordination, community engagement, and customer support. The right person will help prepare each show, support the live host during broadcasts, engage with buyers, promote upcoming shows, and make sure post-show follow-up runs smoothly. This is a hands-on role for someone who enjoys e-commerce, live shopping, social media, product presentation, and fast-paced selling environments. Key Responsibilities Live Show Operations • Support live Whatnot shows before, during, and after each broadcast., • Manage the product queue, auctions, giveaways, pinned items, and show flow., • Monitor chat and help respond to buyer questions in real time., • Flag customer issues, technical problems, or product questions during the show., • Help the host stay on schedule and focused on selling., • Monitor audio, video, lighting, and stream quality during shows., • Troubleshoot basic live-streaming issues as they arise. Product Listing & Merchandising • Create accurate and compelling Whatnot product listings., • Photograph or prepare product images for listings., • Write clear product titles, descriptions, categories, and condition notes., • Organize products into show-ready selling sequences., • Prepare product notes and talking points for the host., • Coordinate with existing inventory and shipping teams to ensure item accuracy., • Maintain clean records of listed, sold, and pending products. Content & Community Support • Help promote upcoming Whatnot shows across social media and other marketing channels., • Create or coordinate short-form clips, product previews, show reminders, and recap content., • Encourage followers to bookmark shows and return for future events., • Monitor engagement and help identify which products, show formats, and content perform best., • Support community-building with repeat buyers, followers, and fans of the brand., • Assist with basic graphics, captions, thumbnails, and promotional messaging. Customer Experience & Marketplace Support • Respond to buyer questions and marketplace messages in a timely, professional manner., • Coordinate order questions, exceptions, and issue resolution with the existing shipping team., • Track customer issues, feedback, cancellations, returns, or complaints., • Maintain simple customer support templates and FAQs., • Help protect the company’s seller rating and buyer experience., • Assist with post-show reconciliation of sales, order status, and marketplace activity. Ideal Candidate The ideal candidate is part e-commerce coordinator, part live-stream assistant, part community manager, and part customer support specialist. You may be a strong fit if you have experience in: • E-commerce operations, • Marketplace selling such as Whatnot, eBay, Etsy, Poshmark, Amazon, Shopify, or TikTok Shop, • Live streaming, social media, or creator support, • Retail sales or merchandising, • Customer service, • Product photography or product listing Required Skills • Highly organized and detail-oriented, • Comfortable working in a fast-paced live selling environment, • Strong written communication skills, • Able to multitask during live shows, • Comfortable with technology, apps, dashboards, and livestream tools, • Good eye for product presentation and merchandising, • Friendly, professional customer service style, • Reliable, proactive, and calm under pressure, • Comfortable working some evenings or weekends depending on show schedule Preferred Skills • Experience using Whatnot, TikTok Live, Instagram Live, YouTube Live, or similar platforms, • Experience creating marketplace listings, • Basic photo or video editing skills, • Familiarity with Canva, CapCut, Shopify, Google Sheets, or inventory tools, • Social media posting experience, • Interest in live commerce, online marketplaces, resale, design, collectibles, fashion, home goods, or unique products Success Metrics Success in this role will be measured by: • Shows prepared accurately and on time, • Product listings completed with minimal errors, • Smooth live show execution, • Fast response to buyer questions, • Low listing/order issue rate, • Growth in show bookmarks, followers, and repeat buyers, • Quality of customer support and post-show follow-up, • Positive feedback from hosts, buyers, and internal team members Sample Day-to-Day Tasks • Prepare listings for an upcoming Whatnot show., • Organize products in the order they will be sold., • Review product details with the host before going live., • Run the product queue during the show., • Monitor chat and respond to common buyer questions., • Clip a few strong moments from the live show for social media., • Follow up on buyer questions after the show., • Track any issues that need to be escalated to shipping or management. Compensation Compensation will be based on experience ranging from 38K-45K per year Suggested structure: • Salary base, • Optional performance bonus tied to show growth, accuracy, customer satisfaction, and sales support me, • Your resume, • A short note explaining your experience with e-commerce, live selling, social media, or customer support

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most - home to hospital, lab to clinic. Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all. At QuidelOrtho, we're advancing the power of diagnostics for a healthier future for all. Join our mission as our next Account Manager, Point of Care and Molecular within Long Island, NYC, and North New Jersey. The Account Manager, POC & MDx is a front-line, customer-facing, quota-carrying role responsible for driving sales and growth of QuidelOrtho Point of Care (POC) product lines including Sofia, Triage and Molecular (MDx). This role manages a geographic territory or a portfolio of named accounts, serving as the primary point of contact for customers. Key responsibilities include achieving instrument sales targets, growing assay and reagent utilization, and ensuring customer retention. The role requires a consultative, value-driven sales approach, supported by collaboration with cross-functional teams to deliver tailored solutions that meet customer needs. Success in this position is measured by the ability to meet territory revenue and profitability goals while delivering a best-in-class customer experience. This is a field-based sales position located in and supporting the Long Island, NYC, and North New Jersey territory. * Drives sales with current customers for all POC, MDx, and Triage products, instrumentation, and services offerings within an assigned territory or list of named accounts.Meets equipment revenue targets. * Grows menu for POC business by creating value for customers beyond features and price, and delivers solutions that meet customer needs * Maximize customer retention rates by ensuring customer satisfaction, executing customer touchpoint/call plan, territory management and is the single point of contact for all problem resolutions, and anticipates and defends against competitive threats. * Builds productive and strong collaborative relationships with distribution partners to drive sales revenue and profitability. * Provide timely and accurate sales forecasts, activity, account updates, and reports via CRM system; effectively manage sales pipeline from lead acquisition to contract signing by focusing and advancing customers through the sales process. * Represents QuidelOrtho at trade shows and professional meetings. * Provides or facilitates training on QuidelOrtho POC, triage, and molecular diagnostics products to customers and distributor representatives as required. * Partners and collaborates with other within our sales organization to retain and expand menu as well as understands and executes IDN strategy. * Meets or exceeds established touchpoints per week. * Perform other work-related duties as assigned. Candidates should be aware that the Company currently requires customer-facing workers to meet Customer Credentialing requirements which may include but are not limited to, up to date immunizations. The Company is an equal opportunity employer and will provide reasonable accommodation to those unable to be vaccinated where it is not an undue hardship to the company to do so as provided under federal, state, and local law. Required: * Education: Bachelor's Degree * Experience: Minimum of 3 years of sales experience in the Healthcare industry required with knowledge of B2B sales and/or distribution sales. * Sales and/or technical experience in the medical device/life science/diagnostic market required. * Strong strategic marketing, consultation and data analysis skills are essential for building customer retention and managing financial performance. * Strong strategic thinking skills and with the ability to translate strategies into executable tactical action plans. * Ability to deliver results while working in a highly independent and fast-paced team environment. * Commercial & Business acumen. Proficient at uncovering key business issues and providing insightful, actionable recommendations for improvement. * Entry-level people management and people development skills. * Manages complex sales cycle internally and externally. * Ability to analyze financial data and generate logical strategies and plans based on analysis. * Proficiency in MS Office (i.e., Outlook, Word, Excel, PowerPoint) is required. * Strong presentation and negotiation skills. * Proficiency in selling with digital assets. * Solid communication skills - written and verbal. * Ability to uphold and support individual and company values. * High degree of ethics and professionalism while interacting with customers, vendors, and co- workers. * Ability to handle confidential information is required. * Ability to work under general supervision following established procedures required. * This position is not currently eligible for visa sponsorship. * Travel: Up to 70% domestic overnight travel. Preferred: * 5 years of sales experience in the Healthcare industry required with knowledge of B2B sales and/or distribution sales. * Experience with hospital or physician office sales, distributor sales, and/or national accounts is preferred. * QuidelOrtho employees: Graduate of Sales Development Training Program would be eligible for an Associate Account Manager, FAS with 3+ years' experience and a proven track record of success of performance (NPS score, TOR, activity, menu expansion, etc.) in account management, customer retention, and consultative business skills may be considered. * Customers: Serve as main point of contact for existing POC/Triage/MDx customers. * Field Sales: Partners with Strategic Account Executives on IDN-related opportunities and government sales managers on government opportunities. Coordinates account coverage and strategy with cross functional Account Managers and drives lead and introductions to business development teams. Brings in appropriate overlay roles as needed. * Technical Specialists: Works Technical Specialist colleagues to ensure customer has sufficient technical support, coordinate implementations and collaborate on menu expansion as needed. * Distribution Partners: Works with Channel team to support customer purchasing through distributors. * Marketing & Commercial Enablement: Partners to deliver on marketing initiatives and with data analytics team to manage performance metrics. * QuidelOrtho Management: Interact with Sales Leadership, Specialty Sales, Strategic Markets and Distribution to maximize achievement of corporate goals, and collaborate with other areas of the organization as required (e.g., Finance, HR, IT, Customer Service, etc.) Typical outside sales environment. Must have the discipline, organizational skills and self-motivation to work autonomously in a home office environment. Must be physically able to travel up to 70%. Must maintain a valid driver's license and must own and maintain an automobile suitable for travel to customer sites, airport, etc. Travel includes airplane, train, automobile, and overnights. On a typical workday, 80% of time meeting with people and customers, 20% of the time on computer, doing paperwork, or on the phone. Must be able to lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. While performing the duties of this job you are regularly required to use hands and fingers to handle or feel and talk or hear. Frequently required to stand, walk, and sit. Occasionally required to reach, climb, or balance. The salary range for this position takes into account a wide range of factors including education, experience, knowledge, skills, geography, and abilities of the candidate, in addition to internal equity and alignment with market data. At QuidelOrtho, it is not typical for an individual to be hired at or near the top range for their role and compensation decisions are dependent on that facts and circumstances of each case. The salary range for this position is $80,000 to $100,000 and is eligible for incentive compensation. QuidelOrtho offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off (including sick time) and paid Holidays. All benefits are non-contractual, and QuidelOrtho may amend, terminate, or enhance the benefits provided, as it deems appropriate. QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. QuidelOrtho is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform the duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at ___. #LI-CG1 #LI-Remote

Posting Type Remote Job Overview The Technical Support Specialist provides technical support to a mix of technical and non-technical customers by diagnosing, troubleshooting, repairing and debugging complex software and/or networked systems. You will have frequent phone and email interaction with our customers and require the development of in-depth technical product, SQL, network and server knowledge and exceptional customer service skills. On a daily basis, the Technical Support Specialist creates, resolves, and maintains tickets, while working to resolve issues and escalate tickets to other teams and verticals. It is essential that the Technical Support Specialist maintains accurate records of all activities and interactions in Salesforce and responds to customers within identified service level agreements. You will inform management of important issues regarding personnel, performance, customer perception, and project statuses, and work with colleagues to ensure quality service. This role will report to the Manager of Customer Support. The working hours are Monday to Friday 11:00 PM to 8:00 AM Central US (United States) Time, and the weekday overnight shift offers a compensation differential. Due to specific customer contract requirements, this position requires that the successful candidate be a U.S. citizen. As a condition of your role supporting the RelativityOne Government product, you are required to obtain a Public Trust clearance. The process for obtaining the Public Trust clearance will be handled by the federal government and could include additional background screening regarding criminal history, drug use, financial records, and a character assessment. If you are unable to obtain the Public Trust clearance, you will be unable to work on the RelativityOne Government product, and your employment, if still in effect, may be terminated. Obtaining Public Trust clearance offers an additional compensation differential. Job Description and Requirements Your Role in Action: Technical Skills/Responsibilities * Use SQL applications and tools to run basic SQL queries * Respond tocustomerquestions, problems, and work requestson a daily basis * Develop anexpertisein company products and services and the initiative to take an active role in sharing this knowledge with customers * Partner with senior level team members as needed to troubleshoot and resolve customer incidents * Have or develop the experience to capably perform theTechnical Support Specialistposition responsibilities Policy and Procedure Skills * Followappropriate proceduresfor creating, categorizing, updating, escalating, transitioning, and resolving tickets. Attention to proper detail when coding and documenting tickets is essential foraccuratereporting andmaintaininghistorical ticket data * Monitor assigned open tickets, contact customers, and update tickets ona timelybasis * Provide responsive support tocustomers during normal shift hours, when scheduled for early and late shifts, and asidentifiedfor on-call or as requested by management. Early/Late shifts andon-callcould berequired ofthe qualifiedTechnical Support Specialiststaff * Complete all daily tasks and projects * Track time daily Expectations of the Role * Provide excellent customer service using the communication methodsdesignatedby Relativity * Flexible to work a9-hourMonday-Friday overnightshift from11pm-8amCST with a 1-hour meal break, on-call schedule, or othertime framesspecified by management * Able to work an 8/9-hour Monday-Friday shift from 8am-5pm CST with meal break for the first 3 months of onboarding * Demonstrate initiative to learn new skills, such as SQL applications and tools to run basic SQL queries * Meet identified goalsregardingcustomer service tech support metrics * Commitment to and consistent demonstration of core company values Your Skills * Customer support experience * Customer-focused and ability to understand expectations * Direct experience supportingcustomers as a primary contact or lead using phone and email * Experience troubleshooting complex issues * SQL and Windows platform experience * Travel 10% of the time Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $54,000 and $80,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. Required Skills: Application Management, Database Management, Project Management, Requirements Gathering, Software Development, Software Development Life Cycle (SDLC), Structured Query Language (SQL), System Implementations, Systems Analysis, Technical Support

As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Remote Customer Service Specialist. Our mission is to help our partners perform at their peak with reliable equipment and exception

Design-Build Mechanical Contractor This Jobot Job is hosted by: Courtney Hoogervorst Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $35 - $50 per hour A bit about us: Design-Build Mechanical Contractor that provides services through the Intermountain Region Why join us? o Opportunities for career growth, training, and development o Work/Life Balance o 401(k) plan with company match o Excellent medical, dental, vision insurance o Company paid Life and AD&D insurance o Short and Long-Term Disability Insurance o Tuition Reimbursement Job Details We’re seeking a Building Automation Controls Specialist in the Salt Lake area. This role is ideal for someone with strong BAS/DDC experience, who can program, commission, and service advanced building automation systems that integrate HVAC, lighting, security, and energy management. Responsibilities • Program, configure, and commission BAS/controls systems (Siemens or comparable platforms preferred)., • Lead system integrations involving HVAC, lighting, access control, and dashboards., • Troubleshoot and resolve complex DDC controls issues., • Develop and implement graphics, dashboards, and reports for end users., • Mentor junior technicians and provide project team guidance., • Collaborate with project managers, engineers, and contractors to deliver quality projects., • Provide customer training and technical support. Qualifications • 5+ years BAS / DDC experience, with strong HVAC control sequence knowledge., • Familiarity with integration protocols (BACnet, Modbus, LonWorks)., • Proficient in system commissioning, programming, and troubleshooting., • Experience reading mechanical drawings, control schematics, and wiring diagrams., • Strong communication skills and customer-facing experience., • Leadership ability to train or mentor others. Preferred • Niagara N4 certification or other BAS credentials., • Experience with energy dashboards or advanced graphics., • Knowledge of codes and safety practices (OSHA/NFPA). Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

Implementations Specialist Overview When a new client signs with Billee, the real work begins. The Implementations Specialist is the person who turns a signed contract into a live, running system, doing it in a way that earns trust and sets clients up to succeed long-term. Without this role, onboardings stall, clients feel unsupported, and the value of our platform doesn't land the way it should. Day to day, this means owning the full lifecycle of each client deployment: running requirements workshops, configuring billing software to match complex rate structures and regulatory requirements, managing data migrations from legacy systems, and coordinating across internal teams to keep projects on track. You'll typically be managing several concurrent implementations at once, each at a different stage, each with its own quirks. This role is a fit for someone who genuinely enjoys the intersection of technical problem-solving and client relationships. You'll regularly be the person in the room (or on the call) who understands both what the system can do and what the client actually needs. That gap-bridging work is where this role gets interesting, and sometimes hard. Who We Are Billee Technologies Inc. is a Dallas-based SaaS startup revolutionizing utility billing for multifamily apartment communities. Our intuitive, cloud-based platform streamlines operations, eliminates inefficiencies, and increases NOI for property owners and operators. At Billee, we are more than just a technology company. We are a team of innovators and problem solvers. Led by seasoned product and technology practitioners, we challenge traditional providers by offering smarter, more efficient solutions for this overlooked pocket in multifamily proptech. Our culture is the foundation of our success. We believe in empowering and developing our people, ensuring they thrive both professionally and personally. Our core values define how we work and what we stand for: • Win Together – We believe in collaboration and collective success. When one of us wins, we all win., • Lead with Integrity – We hold ourselves accountable, operate with transparency, and always do what we say we'll do., • Relentless Determination – We tackle challenges head-on, with persistence and decisive action., • Bold Voices – We encourage open dialogue and foster a culture where every voice matters. Implementation Leadership: Own end-to-end deployment projects from kickoff through go-live. You'll build the project plan, set the timeline, coordinate internal and client stakeholders, and keep things moving when they get complicated. Clients should feel confident and informed at every stage, not left wondering what's happening. Technical Configuration: Configure our billing platform to match each client's rate structures, tariffs, and regulatory requirements. This includes setting up customer information systems, meter data management, and billing calculation engines, as well as integrating with existing client infrastructure (AMI, GIS, ERP systems). The work requires both technical precision and the judgment to know when something won't hold up in production. Data Migration: Design and execute migration strategies for clients transitioning from legacy systems. You'll be responsible for ensuring data integrity throughout the process, from initial mapping through final validation, and documenting decisions along the way so nothing is a mystery six months later. Client Engagement: Serve as the primary technical contact throughout each implementation. That means running requirements-gathering sessions, leading UAT coordination, and translating complex system concepts for stakeholders who aren't technical. Clients should come away from every interaction feeling like they understand what's happening and why. Quality Assurance: Develop and execute testing protocols that validate billing accuracy, rate calculations, and regulatory compliance before anything goes live. You're the last line of defense before a client is processing real transactions, so thoroughness here matters. Requirements • 3+ years of experience with utility billing software implementations in multifamily real estate, • Strong SQL skills and hands-on experience with data migration tools, • Proficiency in system integration methodologies and API configuration, • Working knowledge of utility rate structures, tariffs, billing methodologies, and relevant regulatory frameworks (PUC, etc.), • Proven ability to manage multiple concurrent technical projects independently, • Strong client-facing communication skills; you can present to an executive and debug with an IT admin in the same day Comfortable with complexity. You don't need perfect information to move forward. You know how to break ambiguous requirements into clear configuration decisions, and you're not rattled when a client's setup doesn't fit neatly into the standard playbook. Client-first communicator. You've built real trust with clients in past roles. You know the difference between keeping someone informed and keeping someone confident, and you do both. Non-technical stakeholders leave your training sessions feeling capable, not overwhelmed. Organized under pressure. You've managed overlapping go-live timelines and kept your head straight. You have a system for tracking what's in flight, what's at risk, and what needs to escalate, and you use it consistently. Technically fluent. You're not a developer, but you're close enough to the systems that you can diagnose integration issues, spot a migration error before it becomes a go-live problem, and have a credible conversation with an engineer about what's actually wrong. Curious about the domain. You've gone deeper than the software. You understand why utility billing works the way it does: the regulatory context, the rate structures, the quirks of multifamily operations, and that knowledge makes your implementations better. Ownership mentality. When something goes sideways on a project, you're already working the problem before anyone asks. You treat every implementation as if your name is on it, because it is. Tech Stack You'll work with these tools regularly: • Billee Platform: Core billing and configuration environment where most implementation work happens, • SQL / Data Migration Tools: Used for extracting, transforming, and validating client data, • AMI / GIS / ERP Integration Layers: Varies by client; you'll configure connections between Billee and existing client systems Where You'll Sit This role is part of our Billing Operations team, reporting to [Title of Manager]. Your primary stakeholders will be Client Services, Product, and Engineering. You'll work closely with Client Services on onboarding handoffs and escalations, with Product to surface configuration gaps and client feedback, and with Engineering when implementations surface integration or platform issues. Compensation & Benefits • Salary Range: $85,000 to $105,000, • Health, dental, and vision insurance, • 401(k), • Paid time off and flexible work arrangements, • Professional development opportunities, • Opportunity for earned equity

Full-time Description Job Title: Customer Care Specialist Reports to: Customer Care Director FLSA Status: Non Exempt Travel: Travel requirement 10-15% Job Summary The Customer Care Specialist (CCS) is expected to be knowledgeable in all aspects of the order to cash process. This entails order processing, obtaining scheduling information, coordination of shipments, order expedites and processing of customer inquiries. The CCS will act as a liaison between respective departments to investigate and resolve non product complaints. This position will perform standardized processes, complete ERP (NetSuite-Plex) and supplemental trainings to align with department and company guidelines. Work Location Requirements This role operates on a hybrid schedule and will require periodic onsite attendance. Candidates must reside within commuting distance of our Chesterfield, MO to meet business and operational needs. Essential Duties and Responsibilities • Customer Assistance: Primary point of contact for an assigned geographical section or market specific account base. Provide product or service information relative to Altor’s product portfolio. Respond to customer inquiries via phone, email, or chat in a timely and professional manner. Provide accurate information and assistance regarding products, services, and policies., • Problem Resolution: Handle customer complaints and concerns effectively, aiming for a swift resolution while maintaining a positive customer experience. Escalate issues to appropriate channels when necessary., • Order Processing: Assist customers with placing orders, tracking shipments, and processing returns or replacements. Ensure accuracy and efficiency in order management procedures., • Product Knowledge: Develop a comprehensive understanding of our products or services to effectively address customer questions and concerns. Knowledgeable on product features, pricing, and entire Altor product portfolio., • Customer Relationship Management: Build and maintain strong customer relationships by demonstrating empathy, professionalism, and reliability in every interaction. Customer sites visits may be required to support customer or business requirements., • Documentation and Reporting: Maintain detailed records of customer interactions, including inquiries, complaints, and resolutions. Provide regular reports i.e. Open Order Reports, Scorecards, and feedback to management in regard to service level agreements., • Team Collaboration: Collaborate with departments such as Sales, Operations, Scheduling, or Marketing to ensure seamless communication and resolution of customer issues. Contribute to team goals and initiatives. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Requirements/Work Experience • Bachelor’s Degree or equivalent work experience, • 3+ years of experience in customer service; preferably in a manufacturing environment, • Experience with ERP Systems is desired Computer Skills • To perform this job successfully, an individual should have knowledge of Microsoft Suite – Word, Excel, PowerPoint., • Essential requirements include computer literacy; proficiency in office software products, with the ability to create PowerPoint or Excel presentations, and effectively utilize Teams, SharePoint, and Salesforce., • Proficiency in use of ERP systems (Oracle, SAP, NetSuite, etc.) required. Core Values Our core values define how we work and what we expect from every associate. The ideal candidate will consistently demonstrate these values in performing the responsibilities of this role. Each core value represents essential behaviors and competencies aligned with the duties and qualifications of the position. • Accountability – We take full responsibility for our actions and outcomes, ensuring transparency and trust with our stakeholders, customers, associates, and the environment. Competencies: Problem Solving, Decision Making, Planning & Organizing, Resilience, Time Management/Prioritization and Learning Agility, • Innovation – We champion creativity and collaboration, continually striving to deliver groundbreaking solutions that transform our industry and exceed expectations. Competencies: Creativity & Curiosity, Continuous Improvement, Vision & Strategic Thinking, and Collaboration & Teamwork, • Integrity – We uphold the highest ethical standards of honesty, transparency, and ethical behavior in every decision and action, fostering trust at all levels in our organization. Competencies: Honesty, Consistency & Dependability and Commitment to Excellence, • Adaptability – We embrace change agility and resilience, staying flexible and proactive in a constantly evolving world. Competencies: Communication, Results Oriented and Flexibility, • Caring – We prioritize the well-being of our people, communities, and business partners, recognizing that their success and happiness are vital to our own. Competencies: Organizational Savvy, Risk Management, Compliance, Diversity, and Empathy, • Passion – We are driven by a relentless pursuit of excellence, demonstrating determination to succeed while maintaining humility and respect for others. Competencies: Commitment, Persistence & Tenacity, Humility and Respect Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include: close vision. While performing the duties of this Job, the employee is frequently required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is typical of most office environments. The noise level in the work environment is usually low to moderate level. Disclaimer The above statements are intended to describe the general nature and level of work being performed by those assigned to a particular position. This document in no way states or implies that this is as an exhaustive list of all responsibilities, duties, and skills required and personnel may be required to perform duties outside their normal responsibilities from time to time, as needed. The Company reserves the right to change, modify, amend, add to or delete from, any section of this document as it deems, in its judgment, to be proper. MR1

The Scientific Computing and Data team at the Icahn School of Medicine at Mount Sinai partners with scientists and clinicians to accelerate scientific discovery. The AI-Ready.Mount Sinai (AIR.MS) platform contains patient data generated from the clinical care processes at the Mount Sinai Health System. AIR·MS is a cloud-based, high-performance SAP HANA data platform with electronic health record (EHR) data in an OMOP data format. It also contains metadata from and links to raw data sets in other modalities, such as radiology, genomics and pathology. Researchers can access the AIR.MS data through direct database access, AI agents, cohort query tools and the Minerva high-performance computer. AIR.MS ingests OHDSI’s Observational Medical Outcomes Partnership (OMOP)-formatted EHR data from the Mount Sinai Data Warehouse. AIR.MS is integrated with Minerva, a high-performance computer with >21 petaflops of raw computational power and the raw radiology, genomics and pathology data sets. An expert team of 20+ PhD/MD computational scientists, biomedical informaticists and computer scientists partner with researchers and clinicians to effectively and efficiently utilize these resources for translational science. The Lead Data Warehouse Engineer is a senior technical specialist responsible for leading the ongoing integration of multi-modal clinical data into the AIR.MS data warehouse. The Lead Data Warehouse Engineer will assess the state of data integration, identify opportunities for data integration based on researcher’s priorities, develop a plan to integrate metadata and data, and execute on the data integration. The incumbent will work collaboratively with other members of the AIR.MS data platform and Mount Sinai Data Warehouse teams to lead technical efforts for the integration of multi-modal data sets resulting in expanded AIR.MS functionality. The AIR.MS data warehouse is built on the SAP HANA technology stack and MSDW is built on MySQL. Responsibilities • Design databases and pipelines that balance functionality, performance, cost, and development time; evaluate technical options with the product manager., • Design, build, test, and maintain data pipelines that extract/capture data from source systems, transform and augment those data, and integrate it into a multi-modal data repository., • Serve as a team leader; contribute to project planning, work breakdown, dependency sequencing, and release management., • Develop and promote standards, conventions, design patterns, DevOps/SDLC best practices, and operational procedures for pipelines and warehouse maintenance., • Mentor junior engineers in data warehousing, data engineering skills, and operational support., • Design, build, and maintain data management processes, including loading flat files (csv, tsv, pipe-delimited, JSON)., • Lead design sessions, code walkthroughs, peer reviews, and produce technical documentation., • Tune database objects, stored procedures, and pipelines to optimize performance and minimize compute and storage costs., • Monitor database and pipeline operations; lead troubleshooting and remediation of failures; provide occasional after-hours on-call support., • Collaborate with DBAs and system administrators on backups, performance tuning, statistics/index maintenance, and patching., • Provide high-quality customer service to researchers, clinicians, and internal partners; maintain a science‑driven, customer-focused approach., • Ensure patient privacy and data security in compliance with IRB & cybersecurity policies, HIPAA, 42 CFR Part 2, NYS Article 27-F, and other regulations., • Stay current with emerging technologies to improve capabilities, efficiency, quality, or cost., • Identify improvements in procedures, technology, compliance, and data privacy/security., • Periodically assist DBAs with user provisioning, backups, restorations, capacity planning, and performance monitoring., • Perform related duties as assigned. Qualifications • Bachelor’s degree in a technical field; Master’s preferred., • 12–15 years of related experience, including 7+ years designing, developing, and maintaining relational databases, data pipelines, and dimensional/OLAP warehouses. Preferred • Expert knowledge of data warehousing: 3NF & dimensional modeling (fact table types, SCDs), change data capture, incremental loads, data lineage, source-to-target mappings, pattern-based & parameter-driven development., • Expert-level experience with data engineering technologies: SQL, indexing, stored procedures, UDFs, sequences, dynamic SQL, data transformation tools, job orchestration tools for data processing., • Experience with DevOps/SDLC best practices; Agile (Scrum, Kanban) with JIRA and Confluence; version control with git., • Strong communication and customer service skills for working with researchers, clinicians, administrators, and IT staff., • Excellent critical thinking, problem-solving, multitasking, and collaboration skills; ability to work independently in a fast-paced environment., • Preferred experience with healthcare data (EHR, billing/claims, cost accounting), Epic Clarity/Caboodle, data models (OMOP, i2b2, PCORnet)., • Experience with database administration: configuration, performance tuning, partitioning, materialized views, permissions, backups & restorations. Strength through Unity and Inclusion The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. About the Mount Sinai Health System: Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. Equal Opportunity Employer The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. Compensation The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $145200 - $217875 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

Please find below the Job Description: • Job Title : Payroll Specialist, • Duration : 3+ months (Extendable), • Pay Rate : $28-$30/Hr., • Locations : Manhattan, NY, • Schedule Notes: 8:00 AM - 4:00 PM Position Summary The Timekeeper is responsible for maintaining accurate employee time and attendance records to support timely and accurate payroll processing. This role ensures compliance with organizational policies, labor agreements, and payroll regulations by reviewing, auditing, and processing employee timesheets and leave records. Key Responsibilities Time & Attendance Administration • Review and process employee timesheets for accuracy and policy compliance, • Monitor missed punches, scheduling exceptions, and daily time entries, • Audit overtime, holiday pay, shift differentials, and premium pay eligibility, • Submit approved time records and payroll adjustments, • Investigate and resolve timekeeping discrepancies and payroll errors, • Reconcile payroll adjustments related to late or incorrect submissions, • Track employee leave including vacation, sick, comp time, FMLA, and approved absences, • Verify leave balances and apply correct leave codes, • Coordinate with HR and payroll teams regarding leave administration, • High school diploma or GED required, • Minimum 2 years of payroll and timekeeping experience, • Experience with payroll functions including taxes, garnishments, retro pay calculations, and year-end activities, • Associate’s or Bachelor’s degree in Business Administration, Human Resources, Accounting, or related field, • Experience with Oracle, PeopleSoft, or similar HR/payroll systems, • Knowledge of union contracts and public-sector payroll practices, • Strong attention to detail and accuracy, • Knowledge of payroll and timekeeping procedures, • Excellent organizational and time management skills, • Strong interpersonal and customer service skills, • Ability to maintain confidentiality, • Proficiency in Microsoft Excel, Word, and Outlook, • Ability to manage multiple deadlines in a fast-paced environment, • Comfortable working across multiple systems simultaneously Benefits: Pride Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, , legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

Job Description Job title: Recreational Specialist Reports to: Program Director FLSA Status: Non-Exempt (Hourly) / Full Time Date Issued: March 2021 POSITION SUMMARY: The Recreational Specialist is responsible for developing and implementing recreation programs and supervising recreational activities for the program residents. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions: • Consult with and report daily to the Program Director to design an effective recreation program., • Liaison with the Department of Education., • Plan a recreational program for residents, assess the needs and interests of residents., • Supervise volunteer staff, instruct, and lead recreational activities. (team games, arts and crafts, dances, etc.), • Organize and promote special events, holiday’s festivals, and pageants., • Issues and collects arts and crafts supplies and equipment safety on a regular basis., • Attends in service programs for staff; conducts training sessions for volunteers., • Develops and maintains contacts with museums, theatres, sporting events, and other cultural programs., • Works with public and private organizations, coordinate outings and field trips for residents., • Maintain up to date records and statistics and document all incidents., • Assist in the implantation of the childcare and parenting program to include recreation and educational activities for the children and their mother, demonstrating effective child rearing techniques. Ensure the timely commencement and closure of daily nursery activities., • Participate effectively in the implementation of the childcare program that will provide sound educational goals that is appropriate to the age and development level of children, which will enable them to make the most of future educational opportunities,, • Assist with the cooperative childcare schedule that will encourage the parents to be involved in the childcare program. Develop and maintain positive working relationship with the parents residing in the facility. Respect the confidential nature of all information about parents residing in the facility. Respect the confidential nature of all information about the parents and children making sure to relay all pertinent information to supervisors., • Ensure safety and proper care of the children during program hours of operation. Teach children personal hygiene and ensure that children’s needs are being met regarding hygiene. Provide a constant learning atmosphere for all children. Engage the children in educational and recreational activities both indoors and outside the program., • Regularly inspect recreational areas and all equipment for safety inspections. Oversee the ordering of supplies and equipment. Plan and supervise the appropriate arrangement of classroom equipment and furniture to endure the safety of all children involved in the program., • Daily inspection, observation, and documentation of possible injuries of children prior to entering the program, documentation of ay medical problems. Participate wherever feasible in relater training opportunities as they become available. Attend all staff meeting and participation and work., • Perform other job duties and special projects assigned by management. ADDITIONAL JOB FUNCTIONS: • Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., • Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. • Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., • Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., • Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., • Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., • Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers, and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., • Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., • Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., • Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., • Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. • Minimum Required Education & Experience:, • Associates Degree in Child Care related field, • CPR certification, • Food Handlers Certification, • NYS Driver’s License, • Preferred Experience:, • Proven skills in music, sports, applied arts, dance, art & Crafts, etc. required., • Computer Skills:, • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.), • Language skills:, • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees. GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS: • GENERAL WORKING HOURS:, • Generally, this position is Monday through Friday, Days and hour may Include weekends based on the need of the recreational scheduled activities., • WORKING FROM HOME:, • Most essential functions of this job cannot be completed working from home., • TRAVEL:, • May be required to travel about 5% of the time to purchase items or to attend a training or go to the post office as needed., • PHYSICAL REQUIREMENTS:, • The physical activity for the Recreational Specialist is:, • Reaching. Extending hand(s) and arm(s) in any direction., • Walking. Moving about on foot to accomplish tasks and has an ability to navigate from one location to another., • Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position., • Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as by exposure to chemicals and heat from malfunctioning equipment., • Talking and hearing. Able to express and exchange ideas by means of the spoken word. Ability to receive detailed information through oral communication and to make the discrimination in sound., • Repetitive motions. Substantial movements (motions) of the wrist, hands, and and/or fingers., • Physical requirements for the Recreational Specialist:, • Sedentary work: Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, with walking and standing required only occasionally., • The visual acuity requirements for the Recreational Specialist (including color, depth perception and field vision)., • Required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer terminal; extensive reading; visual inspection to determine the accuracy, neatness, and thoroughness of the work., • The Recreational Specialist will be subject to the following conditions in this position:, • The worker is subject to inside environmental conditions, protected from weather conditions but not necessarily from temperature changes. The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodations may be made upon an employee’s request. This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned, and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee. JOB DESCRIPTION ACKNOWLEDGEMENT AND ACCEPTANCE Employee Signature Date Supervisor’s Signature

Job Title: Customer Success Specialist Company: Coco Coders Location: Fargo, ND Employment Type: Part-time position with the potential for full-time employment About Coco Coders: Coco Coders is a leading online coding school for students ages 6-14 years old, providing innovative coding education to students around the world. Our mission is to inspire and empower young learners to become skilled coders through our comprehensive curriculum and interactive learning platform. About the Role: We are seeking a motivated and passionate individual to join our team as a Customer Success Specialist. In this role, you will be responsible for customer success and supporting teachers. You will work closely with our remote team to enhance our program, assist with scheduling, and ensure the success of our students. We are looking to expand our presence in Fargo, North Dakota and therefore this position has the benefit of a dedicated office space at Emerging Prairie for flexible hybrid work days. Key Responsibilities: • Provide exceptional and timely customer support via email and chat, • Collaborate with the team to enhance the learning experience, • Provide support for teacher scheduling, • Must reside in North Dakota, • Available Monday - Thursday from 3:30pm CT - 8:30pm CT, • Available at least 10 hours a week, but full-time hours available, • Excellent communication and interpersonal skills, • Ability to provide exceptional customer service and support, • Passionate about coding education and helping students succeed, • A self starter with the ability to work effectively both independently and as part of a team, • Must possess strong organizational skills and excel at multitasking efficiently, • $14- $18 an hour, • Small, dynamic team where each member is empowered to make key decisions, • Part-time position with the potential for full-time employment, • Acquire transferable skills such as public speaking, problem solving, teaching theory, how to deliver a lesson, giving feedback, • Improve your technical coding skills & learn new coding languages, • Be part of a growing Edtech business that’s shaping the future, • Our CEO was listed in the top 30 female founders by the Financial Times If you are enthusiastic about teaching young learners and providing outstanding customer support, we invite you to submit your application and resume!

The Customer Support Specialist addresses and resolves all customer questions and issues and provides the best customer experience possible. Manage high-volume phone calls to assist customers with existing orders and assist new customers with how to place new orders online. High school diploma or GE

ALL APPLICATIONS MUST BE SUBMITTED THROUGH OUR CAREERS PAGE TO BE CONSIDERED: ___ In just 10 years, by 2030, 50% of school-aged children will be failing or not enrolled in schools. Education is the biggest human rights / civil rights issue of this generation. We believe everyone deserves access to high-quality education and healthcare so that they can build the lives they want to live. *About the Organization: * SmartCourse.io is a NEW high-growth, accelerated, technology-based, social impact startup optimizing education and healthcare for kids with special needs and their caregivers. Caregivers like parents, educators, and health professionals spend too many years and too much money trying to treat kids with special needs or mental health issues. Our products help them to do it in weeks, for a fraction of the cost, using digital products to educate these caregivers on how to best care for and teach kids with special needs so that they can meet their social, behavioral, and academic goals. We also plan to make technologies that optimize individual learning and caregiving for schools/educators, parents, and health professionals (B2B and/or B2G). We also plan to offer our products to large enterprises (e.g. Amazon, Walmart, etc.) to include them as part of their health benefits for their employees with special needs or with family members who have special needs. Ever present is the end in mind: revolutionizing the education and healthcare systems for all kids everywhere since the whole world will soon have access to the internet. We are already on our way to achieving this by working with: • World-leading health professionals (e.g. psychiatrists, psychologists, behavioral therapists, etc.), • Educators (e.g. school admins, special education teachers, etc.), • Startup mentors, advisors, and incubators/accelerators (e.g. Teachable’s EdTech Incubator, Startup Boost’s Pre-Accelerator, Hubspot’s Growth Accelerator, HealthVenture’s HealthTech accelerator, the world's largest EdTech accelerator: StartEd, and YCombinator's Startup School) Our advisers include professors, researchers, EdTech founders, HealthTech founders, product managers, venture capitalists, and investors. • Around 90% of startups fail. Most businesses take 2-5 years to become profitable., • We became profitable in just 1 month. In our 1st year, without spending any money on marketing or engineering, we’ve acquired over 80 thousand users, over 4400 email subscribers, over 400 customers, and over $100k in revenue. Based on our demand and feedback, we know our products are both life-changing and deeply needed. *Duties & Responsibilities: * We are looking for many different kinds of professionals you can see on our careers page: smartcourse.io/careers (Here are some keywords for the algorithm :) Operations Manager, project manager, project coordinator, project assistant, project manager remote, operations supervisor, operations analyst, operations coordinator, operations assistant, operations specialist, operations associate, agile coach, agile project manager, accounting manager, accounting internship, accounting assistant, and/or agile product owner to coordinate and oversee our organization’s operations. The specific duties of an operations manager include project management, operations management, formulating strategy, improving performance, procuring material and resources, and securing compliance. You should be ready to mentor your team members, find ways to increase the quality of customer service, and implement best practices across all levels. Ultimately, we’ll trust you to help us remain compliant, efficient, and profitable during the course of business.) • Take ownership of our team's OKRs & KPIs, and deliver in advance of deadlines with Agile Methodology using Asana, Slack, and GSuite, • Improve our products, satisfaction scores, NPS, & our north star metric (# of products per user) using hard skills explained throughout the application, • Ensure all operations are carried on in an appropriate, cost-effective way, • Improve operational management systems, processes and best practices, • Help the organization’s processes remain legally compliant, • Formulate strategic and operational objectives, • Examine financial data and use them to improve profitability, • Manage budgets and forecasts, • Perform quality controls and monitor production KPIs, • Recruit, train and supervise staff, • Find ways to increase quality of customer service, • Embody our team-wide core values of autonomy, growth mindedness, individual and group empowerment, selflessness, fearlessness, and perseverance, and our team-specific values we'll be looking for throughout your application, • Display exceptional interpersonal, written, and verbal communication skills (proactive communication), • Have a passion for social change, learning, education, healthcare, technology, and/or startups • Able to manage a variety of teams, projects while meeting weekly goals., • Address customer issues and provide value to new and current customers., • Ensure the completion of primary and secondary KPIs., • Proven work experience as operations manager or similar role, • Knowledge of organizational effectiveness and operations management, • Experience budgeting and forecasting, • Familiarity with business and financial principles, • Excellent communication skills, • Leadership ability, • Outstanding organisational skills, • Degree in Business, Operations Management or related field OR equivalent track record *Team-Wide Requirements: * • Must have at least 2 years of professional work experience or equivalent (e.g. research, internships, demonstrated skill), • Have a track record of success in academic and/or professional settings, • Willing to work as an intern or early-stage employee in exchange for a kickass learning experience, commission, bonuses, profit-share, and/or an equity-based payment plan depending on your performance (determined over a 14 to 30 day trial period and discussed on an individual basis.), • For an immediate start, end dates are negotiable throughout the year., • We’re based in NYC, but all positions can be entirely remote, and we’ve had many outstanding colleagues all over the world., • Our work day is from 10AM-6PM ET and we’ll consider candidates with a maximum + or - 6 hours time difference. Daily standups and team meetings are at set times, and you would need to be available for those: At minimum: • 10AM - 11:30AM ET every weekday, • 10AM - 1PM ET on Mondays, • 5PM - 6PM ET on Wednesdays, • 3PM - 6PM ET on Fridays, • Are skilled (or wishes to be) in, team building games, Among Us, Super Smash Bros. Ultimate, and/or a team-building game of your choosing! *Some reasons you might be interested: * • You want to hone your creative media skills, UI/UX design, or full stack web development skills and see how they perform in a business context, • You are looking to start your own company, dive into entrepreneurship, or want a fast-tracked career towards an executive position (e.g. technical co-founder CTO/CPO or COO/CFO), • You want to bring your interests in child development, research, education, or clinical work into a more applied setting and translate it into actions that are directly relevant to families, • You want to collect data from parents, practice data analysis skills, and present findings in relevant settings, • You want to meet and network with leading professionals in the field (educational psychologists, clinical psychologists, educational specialists, etc.), • You want to get involved in the Education Technology and/or Healthcare Technology / MedTech spaces which are growing exponentially, especially for students with special needs, • You’re interested in entrepreneurship, startups, and/or technology and want to put your interests to good use, • You want high-impact work experience to help you grow quickly with leadership development and career support from our serial entrepreneur founder who built and helped build over a dozen 6-figure businesses, one of which was another startup with over $2 million of funding commitment, and all of them launched within less than 1 year *More Opportunities: * We’re recruiting all across the organization so you might be interested in: research, media, content marketing, sales, product management, UI/UX design, full stack web development, recruiting, accounting, legal, project management, agile methodology, just to name a few. We could use help in all departments, so this is a rare opportunity to get in on the ground floor and secure an executive position. Please visit: • Identity Document: ___ ___ be growing very quickly over the next semester. If you might be interested in hearing more about this, we'd appreciate the opportunity to meet you. We have been truly inspired by the interest, alignment, and professional caliber so far. We look forward to hearing from you, Smart Course Team Smart Course | smartcourse.io Job Types: Full-time Associate or Intern, Part-time Associate or Intern, Summer Internship ALL APPLICATIONS MUST BE SUBMITTED THROUGH OUR CAREERS PAGE TO BE CONSIDERED: ___

The Billing Support Specialist sits within the Client Services department, working closely with Billing Specialists within the Finance department to resolve billing inquiries efficiently while delivering a high-quality, empathetic customer experience. The Customer Experience and Support team is seek

[SJKP Law Firm] Staff – Washington, D.C. (Legal Coordinator / Legal Secretary / Legal Client Intake Specialist) ■ How to Apply Please submit your resume, cover letter, desired salary, work authorization, and earliest start date to the email address below. • Email Subject Line (Mandatory): DC [Position Title] – [Full Name] ※ Applications that follow the subject line format and provide all required information will proceed to the screening process. Only candidates who pass the initial screening will be contacted individually. ■ Position Details • Location: 1717 K Street NW Washington, DC 20006, • Employment Type: Full-Time, On-site, • Application Deadline: Until the position is filled ■ About SJKP, LLP SJKP, LLP is a global law firm practicing across Corporate, Criminal Defense, Divorce & Family Law, Real Estate, Employment & Labor Law, and Entertainment. We are committed to providing exceptional client service from the very first point of contact through every stage of representation. Beyond securing signed engagements, we seek professionals who think strategically and contribute meaningful value to the firm's sustainable growth. The ideal candidate approaches their responsibilities with integrity, maintains a warm yet professional demeanor, and takes genuine pride in operating as “One Team” by faithfully executing the strategic direction set by our headquarters. To learn more, please visit our website at . ■ Job Overview & Key Responsibilities As SJKP, LLP continues to expand its global legal services, we are recruiting talented individuals to support our business growth and perfect the client experience. We are seeking professionals who can optimize the client journey to ensure our professional legal services are delivered with warmth and clarity. These roles serve as the first point of contact for the firm and act as strategic guides connecting clients and attorneys. Selected candidates will be responsible for client intake, developing retention strategies, and managing professional office operations in line with SJKP, LLP’s global strategy. We welcome applicants who possess a sincere service mindset and strategic thinking along with practical expertise. Selected candidates will play a pivotal role in adding trust and value to every moment a client encounters SJKP, LLP. ■ Open Positions: Lead & Associate Levels ● [General Responsibilities for All Positions] Maintain a professional and trustworthy office environment and communicate brand values to clients. Ensure accurate data management and security using legal case management systems (e.g., Clio). Ensure a smooth workflow through close collaboration with team members and attorneys. ● [Position-Specific Responsibilities] 1. Legal Coordinator (Case Strategy & Sales Management) • Client Intake & Sales Closing: Proactively diagnose and identify the legal needs of prospective clients through inbound and outbound leads, and guide them toward case work flow through clear, persuasive, and solution-oriented communication. Provide a warm, professional, and seamless experience at all touchpoints, including in-person meetings, phone consultations, and video conferences., • Sales Pipeline & Account Assessment: Manage the entire sales pipeline from initial inquiry to final retention. Perform close management of retained clients, including accounts receivable (A/R) management, and execute strategic follow-ups for unconverted leads., • Collaboration with Attorneys: Communicate closely with assigned attorneys to support case retention and ongoing client management. Develop effective consultation strategies and tailored solutions that align with each client’s legal needs and the firm’s strategic objectives., • Performance Tracking & Analysis: Monitor and analyze daily, weekly, and monthly conversion metrics and revenue contributions to identify trends. Optimize performance and continuously refine sales strategies. 2. Legal Secretary (Front Desk Client Service / Case Record Organization & Admin Support) • Reception & Front Office Management: Greet and assist clients and visitors; support clients in completing intake forms. Handle phone calls and online inquiries professionally, maintaining a comfortable and professional office environment for all clients., • Client Intake & Communication: Serve as a primary point of contact for new and existing clients. Gather essential client information and case details via phone or online channels and relay them accurately and promptly to attorneys, providing a professional client experience., • Scheduling & Calendar Coordination: Manage client consultation appointments and efficiently coordinate attorneys' schedules. Update consultation calendars in real-time and prepare related reports to ensure smooth consultation processes., • Case Intake & System Support: Accurately enter and organize client information, consultation notes, and case records in legal case management systems (e.g., Clio). Support administrative tasks such as daily logs and summary reports, maintaining accurate and up-to-date client data., • Office Administration & Operations Support: Handle mail processing, document preparation, filing, scanning, copying, and general administrative tasks. Provide practical support for office operations and contribute to an organized and efficient office environment. 3. Legal Client Intake Specialist • Initial Inquiry Process: Respond to inbound inquiries via phone/online with warmth and professionalism., • Assessment & Scheduling: Conduct initial case assessment and schedule consultations with the professional team., • Documentation: Maintain accurate records of client interactions to ensure a seamless handoff., • Follow-up: Proactively manage follow-ups to ensure high client satisfaction. ■ Qualifications & Preferences ● [Common Requirements] • Experience: 5+ years for Lead level / All experience levels welcome for Associate level., • Education: Bachelor’s Degree required., • Skills: Exceptional communication and a strong client-service mindset., • Attitude: Strong commitment to company protocols and a proactive learning attitude., • Potential: We value future potential and a passion for becoming a high-level expert within the SJKP system. ● [Role-Specific Preferences] 1. Legal Coordinator: Strong closing skills and the ability to build trust are essential. Experience in high-stakes sales (Insurance, Auto, Marketing) or intake management at large law firms/medical institutions is highly preferred., 2. Legal Secretary: Majors in Secretarial Studies, Communications, or related fields. Experience with Clio or other case management systems. Multilingual skills are a significant plus. 3.Legal Client Intake Specialist Basic Requirements: Bachelor’s degree (preferred majors: Communications, Business, Psychology, Law, or related fields). Competencies: Experience in inbound phone handling or face-to-face customer service; a strong service-oriented mindset. Preferences: Interest in the legal service industry; experience with CRM or intake software; Multilingual skills (Highly preferred). ■ Compensation & Benefits ● [Salary Range] 1. Legal Coordinator Lead/Manager: $60,000 - $80,000 Associate/Staff: $40,000 – $60,000 2. Legal Secretary Associate/Staff: $36,000 – $40,000 3.Legal Client Intake Specialist Lead/Manager: $50,000 – $70,000 Associate/Staff: $36,000 – $50,000 ● [Benefits] salary is adjustable based on the individual's skills, experience, and performance. For the Legal Coordinator role, SJKP may provide performance-based incentive bonuses. ※ Please indicate your desired salary in the application email.

Job Title: Solution Sales Specialist, protocols.io Location: New York (Hybrid Working Model) About Springer Nature Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit ___ and follow @SpringerNature About the Role Founded in 2012, protocols.io has emerged as a leader in scientific protocols and methods management. Our intelligent methods management solution academic and corporate researchers to manage the entire experimental workflow. Join protocols.io, now part of Springer Nature, and be at the forefront of scientific research and innovation. We're hiring a Solution Sales Specialist in our New York office. As a Solution Sales Specialist, you will play a key role in accelerating our revenue growth by winning new customers. Therefore we're looking for a proactive, sales-driven individual who can navigate complex sales cycles and build relationships with key stakeholders. You'll join a global team, collaborating closely with protocols.io product experts, other Solution Specialists, and Marketing. Responsibilities * Selling workflow solutions or similar software products to research intensive organizations * Managing and influencing multiple customer's stakeholders including but not limited to Core facility managers, Vice Presidents of Research, R&D management and IT * Working with product managers, dedicated marketing experts and local sales * New Sales generation * Securing meetings with senior key decision influencers * Demonstrating product value based on individual customer needs and overcoming objections * Understanding customer decision criteria and tailoring activities to meet them * Competing successfully against alternative purchase options Experience, Skills & Qualifications: * Master's degree in a natural science field is a plus * 3+ years of solution selling experience (software, research databases) to academic or corporate customers is a must * Excellent communication (reading, writing, speaking and listening) and interpersonal skills * Trained in a solution selling methodology or similar * Self-motivated, quick learner, disciplined in time management and result-driven * Entrepreneurial mindset What you can expect from us * Working for a global, innovative company * Competitive salary and bonus plan * Professional onboarding program with extensive product learning and sales training * Extensive online resources to assist with your self-development * Result-driven and cooperative environment * Excellent team support and sales focused coaching on the job Springer Nature US provides a comprehensive and competitive benefits package which includes the benefit offerings listed below: * Medical, Dental and Vision * 401(k) with company match and contribution * Hybrid office working policy, Summer Hours, and paid time off * Flexible Spending and Commuter programs * Multiple Life insurance options * Disability coverage * Tuition Assistance * Voluntary benefits: Identity Theft Protection, Pet Insurance, and Legal Assistance Insurance * Employee Assistance Program * Family-friendly benefits and a variety of employee discounts * An array of Employee Social Networks US Annualized Base Salary Range: $100,000 - $110,000. This role is eligible for an annual sales bonus plan. The salary offer may vary based on work experience, education, skill level, and equity. The US salary range does not align with the salary ranges in other countries when converted to the currency of that country. Springer Nature is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following ___ poster. At Springer Nature, our mission is to be part of progress - and that begins with inclusion: of people, perspectives, and ideas. We believe that diverse perspectives drive progress, and we are committed to creating an environment where people and ideas can flourish. If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. Find out more about our DEI work here: ___ For more information about career opportunities in Springer Nature please visit ___ #LI-EG1