Trabajos customer manager en Albany, New York - Page 5Crear alertas

Job Description Position Overview: The Hampton Inn Albany Western Ave SUNY is a dynamic and customer-focused hotel committed to providing exceptional service and experiences to our clients. As a Front Desk Associate, you will be an essential part of our team, responsible for creating a welcoming and professional atmosphere for all guests and visitors. The Front Desk Associate serves as the first point of contact for guests, providing outstanding customer service and ensuring a positive experience during their stay or visit. This role requires a friendly and approachable demeanor, excellent communication skills, and the ability to multitask in a fast-paced environment. The Front Desk Associate must be attentive to detail, handle guest inquiries and requests, and assist with administrative tasks as needed. Job Responsibilities: • Guest Reception: Greet guests with a warm and welcoming attitude, check them in and out efficiently, and provide necessary information about the property, amenities, and local area., • Customer Service: Handle guest inquiries, concerns, and requests promptly and professionally. Strive to exceed guest expectations and ensure a memorable experience during their stay., • Telephone and Email Communication: Manage phone calls and respond to emails promptly, providing accurate information and directing inquiries to the appropriate departments., • Reservations and Check-ins: Handle room reservations, confirmations, and modifications using the reservation system. Ensure accurate guest information and maintain confidentiality., • Cash Handling: Process guest payments, collect room deposits, and handle cash transactions accurately while following company policies and procedures., • Problem Resolution: Address and resolve guest complaints or issues in a timely and effective manner. Escalate complex problems to the appropriate department or management when necessary., • Lobby Maintenance: Maintain a clean and organized front desk area, including the lobby and guest waiting areas. Ensure promotional materials and informational brochures are well-stocked and up-to-date., • Safety and Security: Monitor the lobby area for any suspicious activity and report any concerns to the security team or management. Follow security protocols for guest safety and adhere to emergency procedures when needed., • Administrative Support: Assist with administrative tasks, such as filing, record-keeping, and preparing reports as assigned by the Front Office Manager., • High school diploma or equivalent; additional education or certification in hospitality or a related field is a plus., • Previous experience in customer service or a front desk role is preferred but not required; we are willing to train the right candidate with a positive attitude and strong communication skills., • Excellent interpersonal and communication skills, both verbal and written., • Friendly, professional, and customer-oriented attitude., • Strong organizational and multitasking abilities to handle various responsibilities efficiently., • Proficient in using computers and hotel management software for reservations and guest information., • Ability to work flexible hours, including weekends and holidays, as our front desk operates on a 24/7 basis., • Ability to stand for extended periods. Powered by JazzHR QvdHVlpC4Q

Uniphore, the global leader in enterprise AI and automation, is seeking a Senior Product Marketing Manager (PMM) to lead go-to-market strategy, messaging, and execution for ActionIQ, our Customer Data Platform (CDP) offering. Experience marketing CDPs or adjacent martech products. Senior Product Mar

Job Description A dynamic, full-time Property Manager / Assistant Community Manager position is available at a Residential Property Management company in Albany. We seek a positive, hard-working, intelligent, professional, and highly motivated team player with excellent leadership and customer service skills and attention to detail. We want to add a "rock star" to our top-notch team! 100+ units affordable HUD apartment community. Knowledge of affordable multifamily property management is required. Manage a staff of four. HUD and REAC experience a MUST. Qualifications / Requirements for this position included: • 3-5 years of property management experience required, • Leasing and marketing skills required, • Resident Retention, work orders, tenant follow-up, • Strong leader for a full staff (4-5 people), • Excellent communication and organization skills are necessary. Excellent salary and commission are offered to the best candidate.

Job DescriptionPlease note: We are looking to fill this position for the 26/27 school year. The anticipated start date is August 2026. About the FHC Formed in the Summer of 2010, the Fraternity Housing Corporation (FHC) exists to provide safe, competitive and attractive housing and meeting facilities for the members of Alpha Gamma Delta. Our Mission: The Fraternity Housing Corporation elevates the value of Alpha Gamma Delta membership through the provision of the highest quality living and learning environments. Our Message: Live With Purpose. About the PositionJob Summary: The live-in House Manager oversees the day-to-day operations of the chapter facility on a part-time basis, which includes management of the safety and security of the chapter facility, the environmental safety of the facility, the physical facility and its grounds, the repairs and maintenance, the overall cleanliness and the basic financial matters pertaining to facility operations. Working closely with the assigned Regional Property Manager, the House Manager will abide by chapter house rules/bylaws, Fraternity, FHC and/or University policies to ensure a comfortable and safe living environment for Alpha Gamma Delta chapter members. Accommodations: 1 Private Room Duties/Responsibilities: • Communicate via phone or video conference at least as requested for approximately 30-45 minutes with Regional Property Manager, • Respond to Regional Property Manager communication within 24 hours, • Schedule and conduct the opening and closing of the chapter house, • Schedule and conduct at least one house meeting per term, • Manage relationships with vendors, • Ensure compliance with Alpha Gamma Delta, FHC, University and/or Chapter policies, rules and regulations, • Keep up-to-date information files and records for keys, furnishings/appliances, general maintenance, residents, employees, vendors, security system, etc., • Manage select service providers to include identifying vendors, gathering quotes, overseeing work needed and remitting invoices to the Regional Property Manager, • Be available onsite to facilitate routine maintenance and inspections coordinated by the Regional Property Manager., • Order and maintain adequate levels of cleaning supplies and equipment, • Walk the property daily and take notes of any issues to communicate back to the Regional Property Manager, • Inspect all safety and related devices including fire extinguishers, exit doors, smoke detector, exit lights, alarms, locks, etc. regularly, • Meet with select inspectors or maintenance technicians upon the instruction of the Regional Property Manager, • Submit timesheet every two weeks to Regional Property Manager, • Submit receipts and reimbursements as applicable, • Reconcile monthly credit card statement, • Must be able to read, speak, and write in fluent English, • Must pass criminal background check, • PC proficient and skills in Microsoft Office and Outlook, • Excellent oral and written communication skills, • Goal and team oriented, able to work closely with people while exhibiting a positive attitude, • High school Diploma or GED equivalent required; The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment is primarily in an office environment but involves frequent work performed from out-of-office locations for job related activities and occasional activities which are outdoors. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions. • Lifts and carries up to 35lbs on a daily basis, • Climbs stairs several times per day, • Reads invoices, manuals, labels, policies, etc., • Kneels, bends, and reaches for items often, • Stands 65% of the time while working, • May work extended hours and/or non-traditional hours (i.e. able to respond to emergencies 24/7), • Works indoors and outdoors, • Must live on-site at the chapter facility Competencies: · Customer Focus - Build strong customer relationships and deliver customer-centric solutions · Communicate Effectively - Develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences · Situational Adaptability - Adapt approach and demeanor in real time to match the shifting demands of different situations · Action Oriented -Takes initiative to ensure all applicable safety and FHC requirements are met · Interpersonal Savvy - Relate openly and comfortably with diverse groups of people Other Duties: The above statements are intended to describe the general nature and level of work being performed in this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Equal Employment Opportunity Policy: We are an equal opportunity employer and do not discriminate in hiring or employment based on race, color, religion, national origin, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.

Job Description A dynamic, full-time Property Manager / Assistant Community Manager position is available at a Residential Property Management company in Albany. We seek a positive, hard-working, intelligent, professional, and highly motivated team player with excellent leadership and customer service skills and attention to detail. We want to add a "rock star" to our top-notch team! 100+ units affordable HUD apartment community. Knowledge of affordable multifamily property management is required. HUD and REAC experience a MUST. Qualifications / Requirements for this position included: • 3-5 years of property management experience required, • Leasing and marketing skills required, • Resident Retention, work orders, tenant follow-up, • Strong leader for a full staff (4-5 people), • Excellent communication and organization skills are necessary. Excellent salary and commission are offered to the best candidate.

Job Description About Elm Grove Companies Elm Grove Companies manages communities with a focus on operational excellence, resident experience, and accountable stewardship for our owners and partners. We believe strong property performance is built through consistent onsite leadership, clear standards, and responsive support. About the Role We are seeking an experienced Property Manager to oversee the daily operations of a 200–250 unit residential property in Troy, NY. The ideal candidate is a strong communicator and leader who excels in budgeting, resident relations, staff supervision, and maintaining a high-quality living environment. This is an excellent opportunity for a property management professional looking to take ownership of a well-established community within a growing organization. Key Responsibilities Operational Management * Oversee all day-to-day property operations for a 200 + unit residential community. * Ensure compliance with company policies, housing regulations, and local/state requirements. * Manage vendor contracts, property inspections, and capital improvement projects. Financial Management * Prepare and manage annual operating budgets. * Monitor financial performance, control expenses, and meet NOI goals. * Oversee rent collection, delinquency management, and monthly reporting. Resident Relations * Maintain high levels of resident satisfaction and retention. * Resolve resident concerns in a timely and professional manner. * Support community engagement initiatives and improve overall property reputation. Leasing & Marketing * Supervise leasing activity, unit turnover schedules, and occupancy goals. * Implement effective marketing strategies to attract and retain residents. * Ensure compliance with Fair Housing requirements. Team Leadership * Supervise on-site staff including leasing, administrative, and maintenance teams. * Provide coaching, training, and performance feedback. * Foster a culture of teamwork, accountability, and customer service excellence. Qualifications * 3+ years of residential property management experience (preferred 150+ unit sites or portfolios). * Strong understanding of leasing, maintenance coordination, budgeting, and capital project planning. * Knowledge of Fair Housing laws and New York State housing regulations. * Proficiency in property management software (Yardi, RealPage, AppFolio, etc.). * Excellent communication, organizational, and leadership skills. * Ability to manage multiple priorities in a fast-paced environment. Compensation Salary Range: $75,000.00 - $85,000.00 * Final offer dependent on experience, certifications, and property complexity. * Bonus structure available based on occupancy, financial performance, and resident satisfaction metrics.

Job DescriptionWe are seeking a dedicated Leasing Manager and Director of Property Management to oversee the daily operations of our residential communities . The ideal candidate will be responsible for ensuring the properties are operating efficiently, managing resident relations, and maximizing property value. This role requires a strong understanding of property management principles, excellent customer service skills, and the ability to handle various administrative tasks effectively. Our ideal candidate will possess a background in Property Management. This position offers an exciting opportunity for individuals looking to advance in the field from leasing agent to assistant managers, while contributing positively to our community's living environment. Responsibilities • Manage aspects of property operations - including leasing and resident relations, • Ensure compliance with Fair Housing regulations and other applicable laws, • Utilizing AppFolio software for property management tasks, including tracking leases and managing residents' accounts., • Conduct regular inspections of properties to ensure they meet safety and quality standards., • Address resident concerns and conflicts promptly and professionally, • Working with the Maintenance lead to ensure all maintenance requests are handled efficiently and timely., • Implement marketing strategies to attract new residents and promote available units, • Collaborate with vendors and contractors for repairs and maintenance services, • Process vendor and contractor billing timely, • Prepare reports on property performance and occupancy rates for upper management.Skills, • Excellent customer service skills with a focus on people management, • Ability to manage conflicts effectively while maintaining professionalism, • Ability to multitask, • Ability to work independently, • Administrative skills with attention to detail, • Basic Computer skills including Microsoft Office, • Punctual with reliable transportationJob Type: Full-time Benefits: • Dental insurance, • Health insurance, • Paid time off, • Vision insuranceSchedule:, • Monday to Friday, • On call, • Evenings as needed, • Weekends as needed

Delivery of equipment to customers/provide familiarization training/ Pick up equipment.Essential Functions:Safely load/unload rental equipment in order to deliver to customer jobsites on Time.As directed by dispatch and Rental Manager, provide time CDL, Driver, Delivery, Customer Service, Equipment.

Develops a comprehensive understanding of the client's needs, based on the review and analysis of personal and business financial data gathered through Relationship Reviews, the Customer Relationship Manager (CRM) system, and personal meetings. The Relationship Manager is at the center of this clien

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrows health today, we want to hear from you. ? Join McKessons Extended Care Sales Team! Are you passionate about making a difference in healthcare and building lasting relationships? McKesson Medical-Surgical is hiring a Field Sales Account Manager to support our Post-Acute Care customers in Mid and SouthernNew York. This is a remote-based role, and candidates must reside within the territory. ? About the Role As an Account Manager, youll be the trusted advisor for long-term care, home health, and hospice providershelping them access the industrys largest portfolio of medical supplies and equipment. Youll drive growth by identifying new opportunities, nurturing existing relationships, and delivering consultative solutions that improve patient outcomes. ? About McKessons Extended Care Solutions Patients in long-term care, skilled nursing, rehabilitation, sub-acute care, long-term acute care, home care, and hospice settings have unique and evolving medical supply needs. McKesson offers one of the industrys most comprehensive portfoliosspanning 23 product categories including durable medical equipment, home care supplies, and oxygen equipment. Our solutions are designed to help extended care providers support better patient outcomes through reliable access to essential products and services. ? Compensation Transparency & Growth Opportunity At McKesson, we embrace a Pay for Performance sales cultureyour results directly impact your earnings. This Post Acute Care Sales Representative role offers a base salary of approximately $100,000, with an initial sales incentive of $35,000. This incentive is a starting point for all representatives entering the role. What sets this opportunity apart is the growth potential of the Northeastern territory. With strong expansion opportunities and additional performance-based bonuses tied to new business, successful representatives can increase their total target cash compensation to $150,000 and beyond in their first year. Were looking for driven individuals who thrive in a results-oriented environment and are excited to grow a high-potential territory through relationship-building and strategic sales efforts! ? What Youll Do * Manage and grow a portfolio of Post-Acute Care customers * Prospect and cold call to identify new business opportunities * Conduct business reviews and deliver consultative sales presentations * Collaborate with internal teams to ensure seamless customer support * Maintain effective agreements and secure product distribution * Partner with senior reps or leadership on complex accounts ? What You Bring Minimum Requirements * 4+ years of sales experience * Must have a valid driver's license and acceptable driving record * 7-year Motor Vehicle Record Check conducted during background Critical Skills * Proven success selling to long-term care, home health, hospice, DME, or wound care providers * Strong cold calling and prospecting abilities * Demonstrated ability to grow and retain customer accounts * Consistent achievement of sales goals * Experience with consultative selling and business reviews * Valid drivers license and clean driving record * Proficiency in Microsoft Outlook, Excel, PowerPoint, and Salesforce Preferred Skills * Experience in healthcare distribution * Excellent verbal and written communication skills * Public speaking experience a plus * Organized, self-motivated, and team-oriented * Eager to grow professionally and take initiative ? Work Environment * Home office setup with frequent travel (minimal overnight travel) * Significant time spent on phone and computer-based work ? Education * High School Diploma required * Bachelors degree in Business or related field strongly preferred (or equivalent experience) ? Why McKesson? At McKesson, were committed to improving care in every setting. Youll join a team that values collaboration, innovation, and personal growthwith the tools and support to help you thrive. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Total Target Cash (TTC) Pay Range for this position: $125,400 - $209,000 Total Target Cash (TTC) is defined as base pay plus target incentive. McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKessons full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. We are searching for qualified customer service reps with personality and people skills.

As a Customer Success Manager, you will be responsible for driving post-sale customer health through proactive account management ensuring product adoption, identifying upsell and cross-sell opportunities, de-escalating issues, and reducing churn across your book of business. Proven success managin

Under the supervision of the Manager of Records and Student Services, the Records Assistant is responsible for delivering a high-quality customer service experience to potential applicants, current applicants, and newly admitted students and their families.

The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio of Oracle Health customer accounts with a focus on continuous improvements to customer utilization and experience, facilitating contract renewals, increased customer satisfaction, service level attainment

As a Customer Success Manager at Vitable, you'll play a foundational role in delivering on our promise of better care. Provide training and support to customers on Vitable products, ensuring they maximize their ROI. Excellent communication skills and ability to represent Vitable in key customer meet

As a Customer Success Manager, you are passionate about helping technology teams leverage the Oomnitza platform and knock down any hurdles blocking your customer's success. We need a talented and motivated Customer Success Manager to manage a dedicated book of customers. Develop and maintain Custome

Jill - JobID: 86859794464 [Department Manager] As a Sales Lead at J.Jill, you'll: Ensure a superior customer experience by acting as the sales floor leader and allowing management to focus on overall store leadership; Assist the management team in ensuring excellent visual merchandising and operatio

Customer focused and desire to understand and help design and deliver the end-to-end customer and expert experience. You'll be pivotal in delivering the service experience for our small business and mid-market customers and play a key role in driving retention and growth, powering prosperity for our

As a Senior Sales Account Manager, you will:. Own account relationships and drive overall customer success for these assigned accounts. Align with company's strategic objectives, handle and grow revenue and market share at designated Enterprise accounts to improve customer success at all levels in t

As a Spanish Bilingual Associate Renewals Manager, you will manage customer renewals and retention with both English- and Spanish-speaking clients. Spanish Bilingual Associate Renewals Manager. Evaluate license usage and complete true-up requirements for both English- and Spanish-speaking clients.

Local Automotive Dealer knowledge and existing relationships (Tennessee). Auto Finance Commercial Relationship Manager - TN. The Auto Finance Commercial Relationship Manager - TN services, deepens, and retains assigned profitable customer relationships by pro-actively evaluating and mitigating assoc

We're looking for a Senior Customer Strategy Manager (CSM) to join our high-performing Customer Strategy team and play a key role in driving impactful outcomes for innovative e-commerce brands. Senior Customer Strategy Manager (CSM).

We have an opening for a talented Aldi Shift Manager to oversee store operations, lead team members, and handle customer concerns.

Job Description POSITION: Parking Maintenance (Seasonal Position) This position follows all provisions of the SMART/UTU TD collective bargaining agreement. REPORTS TO: Parking Services Manager LOCATION: ALB AIRPORT: Albany International Airport SUMMARY Under the direction of the Parking Services Manager, the incumbent is responsible for maintaining the cleanliness and order of all the public and private parking lots at the Albany International Airport. This position may require occasional overtime, with evening and weekend shift work. Duties and assignments may be changed periodically. ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following; Other duties may be assigned. • Responds to reports of malfunctioning equipment. Performs minor repairs and maintenance., • Re-supplies ticket stock as necessary., • Keeps parking lots and areas around entryways, exit plazas and buildings free of trash and other debris. Empties trash receptacles and ashtrays as required., • Performs janitorial duties in the parking lots and parking buildings; including the changing of light bulbs, spot cleaning soda and coffee stains; cleaning all stainless steel, including hand rails; and vacuuming staircases; sweeping, mopping, dusting, cleaning glass, etc., • Washing garage floors and stairwells as directed., • Snow and ice removal, plows, snow blows and shovels walkways, entry and exit plazas, parking lots roadways and garages. Applies various ice melting products throughout all of the parking facilities., • Assists with customer assistance initiatives (i.e., vehicle jumpstarts, adding air in tires, assistance with locating vehicles). Presents a friendly and helpful image., • Performs general maintenance and upkeep of Economy-Lot Comfort Station and bus shelters. Washes and cleans bus shelters as required., • Assists construction efforts by providing traffic control, staging assistance and passenger assistance., • Removing and relocation of portable signs and barriers., • Operates maintenance equipment in lot areas and along curbing and commercial lanes., • Maintains landscaped areas in and around all parking lots and buildings., • Monitor traffic and assist with directing traffic during peak periods of operation., • Participates in Total Quality Management Programs. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to pass security clearance requirements and required drug testing. EDUCATION and/or EXPERIENCE High school diploma or GED. Prior experience in general maintenance. LANGUAGE SKILLS • Ability to read and to recognize similarities and differences between words and series of numbers., • Ability to print and speak sentences., • Ability to read comprehend simple instructions, short correspondence, and memos., • Ability to write simple correspondence., • Ability to add, subtract, multiply and divide., • Ability to apply common sense understanding to carry out instructions furnished orally or in writing., • Ability to deal with problems involving variables in standardized situations., • Ability to follow established rules and operate a variety of equipment in a safe manner., • Ability and willingness to follow directions and to perform assigned work independently with minimal supervision. Must possess and maintain a valid NYS driver’s license as a condition of employment. May be asked to acquire a CDL. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, sit, use hands to finger, handle or feel; reach with hands and arms; and talk and hear. The employee is frequently required to walk. The employee is frequently required to lift and/or move 50 pounds. Specific vision abilities required by this job include vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. WORK ENVIRONMENT • Work is performed outdoors in all weather conditions. The incumbent will be required to perform physical work., • Physical abilities to perform assigned work:, • Adequate hearing, correctable vision and manual dexterity to operate equipment safely., • Ability to perform physical work including operating mechanical equipment for extended periods of time, climbing stairs, and working from ladders, etc., • Ability to regularly lift moderately heavy objects up to 50lbs., including small equipment and supplies., • The work requires an employee to follow established safety procedures in operating equipment and vehicles, handling irritant materials, performing repetitive activities, etc., • Employees may be required to wear protective clothing as needed. EOE DFWP

Job Overview Serve as retail floor supervisor with shift responsibility for employees, floor merchandising, security and revenue integrity Oversee retail floor employees Report to a senior manager Collaborate with inventory managers and other peers to create a stable and high-integrity customer ser

The Customer Development Manager FMS position is responsible for the management of assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including: Full Service Lease, Programmed Maintenance, Lease Financing, Fleet Management Servic

Join the team as Twilio's next Staff Product Manager - GTM Products and AI Agents on Twilio's Efficiency Operations team. Design AI experiences and traditional product solutions that improve productivity, reduce manual overhead, accelerate processes, and enhance both internal team and customer satis

The Product Manager will report to the Head of Product and is part of the Product team. Identify hardware products and technologies that need to be incorporated into Watts' Digital product roadmap to drive customer value and differentiation. IoT solutions across spaces and bringing new products to m

Job DescriptionDescription: Position Overview Responds to emergency service calls, 24 hours/day, 7 days/week, to perform tire repairs, replacements, and general service to tires and wheels at customer’s location, on the road, or at STTC. Responsible for delivering prompt, courteous and professional service to STTC internal and external customers. The person who takes this job should be willing to make customer satisfaction a number one priority, must be flexible and understand that job priorities will constantly change due to customer preference. Essential Job Functions (include the following. Other duties may be assigned.) • Provide OTR tire service on large equipment, primarily at customer locations (quarries, mines, ports and construction sites)., • Mounting, dismounting, balancing, replacing, repairing of truck tires at STTC, customer’s location or on the road using a service vehicle or in-service shop., • Raise vehicle with hydraulic jack, use air tools and heavy hand-held tools. Repair truck tires using inspection equipment, drills, and rollers., • Removing or replacing mounted tire assembly from vehicles., • Ability to recognize repairable tires and properly perform repair., • Keep service department clean and organized., • Communicate all work performed via legible writing on tags, work orders and/or invoices., • Perform Road Service as needed, usually evenings but not weekends., • Perform all tasks in a safe and efficient manner. Use all provided safety equipment including seat belts, gloves, jack stands, wheel chocks, safety glasses, and cages. Communicates equipment needs. Report all tools or equipment that need repair or that are broken. Report all unsafe actions, problems or abnormal situations to Service Manager or Branch Manager., • Perform daily maintenance to vehicle, tools and equipment. Clean and wash service vehicle at least once/week., • Quote product and service prices to customer as needed., • For night calls, call customer and/or dispatcher back upon completion of road call. Obtain PO’s., • Complete service work orders with complete information such as required customer information, repairs, mounts, mileage, new tires, valves, tolls and hours of service before giving to Service Manager., • Ensure that all products leave with proper paperwork. Report to Service Manager any attempts made by an employee who violates any safety rule or violates company policy/procedures., • Ensure that VMR is complete and turned in to office once a week., • Keep vehicle organized and stocked with necessary tools and supplies needed to provide routine tire services., • Ensure customer’s safety by keeping them away from servicing area. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Requirements • Education and/or experience: 1 year or more related work experience helpful. STTC will train., • Language skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine correspondence. Ability to speak effectively before customers or employees of STTC., • Basic mathematical skills., • Ability to apply common sense understanding to carry out instructions furnished in writing, oral or diagram form., • Computer skills: Ability to use computer; training will be provided as needed., • Certificates, Licenses, Registrations: Valid driver’s license and clean driving record., • Equipment: Capable of operating lift gates, service truck, service tools, air compressors, hydraulic jacks, air guns, air gauges, mounting and balancing machines in the service shop or from a service truck; and computer and office equipment. While performing the duties of this job, the employee is frequently required to stand, walk, use hands to handle or feel: reach with hands and arms; and talk or hear. The employee is occasionally required to sit and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision and depth perception. Work environment: while performing the duties of this job, the employee is regularly exposed to wet and/or humid conditions and outside weather conditions; and frequently exposed to hot and cold warehouse conditions. The noise level in the work environment is usually moderate. Competency ? Problem Solving ? Customer Service ? Oral Communication ? Written Communication ? Teamwork ? Organizational Support • Planning / Organizing, • Quality ? Safety and Security ? Adaptability ? Attendance / Punctuality ? Dependability ? Initiative