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OtherCustomer manager jobs in Glen Cove, NYCreate job alerts
- Dukesholl Group
Order Fulfillment & Customer Support Specialist7 days ago$55000–$70000 yearlyFull-timeNassau CountyCompany Description The company is a leading full-service wholesale importer of premium nutritional products, trusted by major national and international clients. It prides itself on maintaining a welcoming, family-like work environment, offering meaningful opportunities for professional growth, and valuing the work-life balance of every team member. Role Description The company is seeking a dedicated, full-time Order Fulfillment & Customer Support Specialist to join their team on-site and be a key partner in ensuring their clients receive exceptional service. This role goes beyond day-to-day order processing — you’ll gain direct exposure to prominent, nation-level clients and influential businesses, work closely with seasoned professionals, and enjoy the satisfaction of being part of a highly collaborative and supportive team. In addition to a competitive base salary, the role offers: Annual performance bonuses Career advancement opportunities within a growing organization Hands-on experience with high-profile clients in the wholesale and distribution industry A stimulating, friendly work environment that values your contributions and respects your work-life balance The chance to learn from and work alongside highly accomplished business leaders Key Responsibilities Be the trusted partner for the sales team and clients — process customer orders efficiently, resolve inquiries quickly, and follow through to ensure every client’s needs are met. Keep orders moving seamlessly by coordinating with the warehouse team to identify and resolve inventory issues, using your investigative skills to pinpoint discrepancies. Stay on top of stock levels — review and interpret inventory reports to match on-hand versus available products, ensuring customers get what they need when they need it. Dig into the details — research transactions, verify records, and provide accurate supporting documentation to internal teams and clients. Ensure smooth billing operations by processing invoices and maintaining organized records of rebates and customer programs. Keep the company’s systems running like clockwork — maintain orderly filing systems and follow proper documentation practices. Represent the company professionally by answering and routing incoming calls with courtesy and efficiency. Own the delivery process — coordinate with internal teams to ensure customers receive accurate and timely shipments. Required Experience and Qualifications Education: Associate’s degree or coursework in Business Administration, Supply Chain Management, or a related field. Experience: Minimum 1-2 years of experience in customer service, sales support, logistics, and/or purchasing role; experience in entering up to 150 orders per week is desirable. Experience working with order processing systems or inventory management software. Technical Skills: Proficiency in Microsoft Office (especially Excel, Outlook). Experience using ERP systems (e.g., SAP, NetSuite, QuickBooks) or CRM tools. Preferred Experience and Qualifications 3+ years of relevant experience in sales support or customer operations within a warehouse/distribution or manufacturing environment. Familiarity with inventory reporting, and order-to-cash processes. Understanding of price, cost, and profit relationships. Competencies and Skills Customer Service & Communication Strong verbal and written communication skills. Professional and courteous phone manners. Ability to engage proactively with customers to resolve issues and ensure satisfaction. Analytical & Problem-Solving Strong attention to detail and accuracy. Ability to interpret and analyze inventory and sales data. Resourceful in investigating transaction discrepancies and providing clear documentation. Organizational & Time Management Ability to manage multiple priorities. Strong organizational skills and the ability to maintain orderly records. Process-driven with a commitment to follow through. Collaboration & Teamwork Ability to work cross-functionally, especially with sales, logistics and accounting teams. Positive, collaborative attitude with a focus on solutions. Screening Questions (write 1–3 sentence responses where needed) · Are you legally authorized to work in the United States? · Order Processing experience – In your previous roles, how many customer orders did you typically process per week, what types of orders were these (e.g., wholesale, retail, B2B, online), and at which company or companies did this take place? · Inventory & Stock Management - Have you worked with inventory reports or stock records? Please specify the type of reports, the inventory management or ERP system used, and the company where you gained this experience. · Cross-Functional Collaboration – In your past positions, which internal teams (e.g., sales, warehouse, accounting, logistics) did you work with regularly, for what specific tasks, and at which company or companies did this occur? · Customer Communication & Call Handling – In your previous jobs, approximately how many customer calls or inquiries did you handle per day or week, what was the nature of these calls (e.g., orders, complaints, product inquiries), and in which organization did you perform this work? · ERP/CRM Systems Experience - Which ERP or CRM systems have you used in your past roles (e.g., SAP, NetSuite, QuickBooks), for what task specifically (e.g., order entry, inventory checks, invoicing), and in which companies? · Problem-Solving with Clients - when you identify a potential problem with an order or inventory what do you think is the most important step to resolve it before it becomes a bigger issue? · Record-Keeping Practices - In your previous roles, what type of filing or documentation systems (physical or digital) have you maintained, and for what kinds of records? Please specify the company where you gained this experience.
No experienceEasy apply - Tempo Industries, Inc.
Customer Service Representative (CSR)22 days ago$45000–$50000 yearlyFull-timeWestburyCustomer Service F/T (NASSAU COUNTY N.Y.) Established Promotional Products Company in Westbury Long Island, seeking a In Person (This is NOT a remote position) Full Time, Experienced, individual for Customer Service / Graphic Art / Pre Press person for immediate employment. Hours 9-5 Monday - Friday Customer Service Duties include- To provide excellent Customer Service via phone and e mail, Customer Follow up, updating orders in system. Assisting import manager sending orders and art to vendors. Strong Working Knowledge of Adobe Illustrator, PhotoShop, Corel Draw, Excel, Ms Word a must. Other computer, photography and relevant skills considered a bonus Must be able to work independently, meet deadlines and monitor flow of incoming and outgoing art, e mail, proofs, approvals, revisions and order status. Minor Graphic Design Duties include - Resizing, retouching, and saving of vector artwork. Some conversion of Jpgs to vectors files, upon proof approval assist Pre Press Manager with checking artwork, order accuracy & scheduling orders for production. Flyer & catalog design, , updating of the company's product information on websites and industry search engines, social media posts. Professional Phone Speaking voice, appearance and PC Computer skills a must. Must be able to multi task and work in fast paced environment!!!!! NON SMOKING OFFICE Must be team player willing to do whatever it takes to get the job done. Full Time Competitive Weekly Salary, between $45,000-$ 50,000 per year depending on experience Paid Vacation, Paid Health Insurance, 401k profit sharing plan pleasant work environment Location: NASSAU COUNTY N.Y. Job Type: Full-time Required experience: Wholesale Customer service working in an office environment Job Type: Full-time Benefits: 401(k) Health insurance Paid time off Schedule: 8 hour shift Ability to commute/relocate: Westbury, NY 11590: Reliably commute or planning to relocate before starting work (Required)
Immediate start!Easy apply - Founder Management Solutions- FMS
Pharmacy Technician28 days ago$19–$26 hourlyFull-timeWestburyWe’re Hiring: Experienced Pharmacy Technician – Westbury, NY 11590 Are you a detail-oriented pharmacy technician with a passion for patient care and teamwork? We’re looking for a driven, professional, and experienced individual to join our pharmacy team immediately in Westbury, NY 11590. What We’re Looking For: Proven experience as a pharmacy technician (retail or community pharmacy preferred) Strong knowledge of pharmacy operations, prescriptions, and inventory Excellent communication and teamwork skills Positive, self-motivated, and solution-oriented mindset Ability to work independently and collaboratively Valid pharmacy technician certification (preferred or as per NY State requirement) Key Responsibilities: Assist the pharmacist in preparing and dispensing medications. Communicate effectively with customers and healthcare providers. Manage prescription processing with accuracy and speed. Maintain inventory, restock shelves, and handle medication orders. Comply with all HIPAA, state, and federal pharmacy regulations. Why Join Us? Supportive, professional work environment Growth opportunities within a dynamic pharmacy team A workplace where your experience and input are truly valued
Easy apply - Battaglia Brothers
Deli Clerk2 months ago$16.5–$19 hourlyFull-timeNew RochelleQualifications Previous experience in a kitchen or culinary setting is preferred but not required. Familiarity with cash register operations and point-of-sale systems such as Aloha POS is a plus. Strong time management skills to handle multiple tasks efficiently in a fast-paced environment. Excellent customer service skills with the ability to engage positively with customers. Knowledge of grocery store operations and retail math is beneficial. Ability to work collaboratively as part of a team while also being self-motivated. Must be able to stand for extended periods and lift moderate weights as required. Join us as a Deli Associate where you can showcase your culinary skills while providing outstanding service to our valued customers!
Immediate start!Easy apply - Moodz
Personal Assistant (PA)2 months ago$16–$20 hourlyPart-timeNew RochelleMoodz Location: Hybrid: Remote & Field (New Rochelle, NY and surrounding areas) Job Type: Part-Time (with potential for Full-Time) About Moodz: Moodz is a dynamic and growing licensed cannabis brand seeking a motivated and highly organized individual to join our team in a unique dual role. This is a rare opportunity to be at the heart of our operations, providing essential administrative support while also being the face of the brand in the field. Position Summary: The Personal Assistant & Brand Ambassador will be a cornerstone of the Moodz team. You will be responsible for ensuring the founder's schedule and communications are managed with precision and professionalism. Simultaneously, you will drive brand awareness and excitement by visiting our retail partners, conducting in-store activations, and passionately introducing Moodz to store staff and customers. The ideal candidate is a self-starter who thrives on variety, is impeccably organized, and loves connecting with people. Key Responsibilities: Administrative & Personal Assistance (approx. 40%): Proactively manage, prioritize, and respond to emails on behalf of the founder, ensuring timely and professional correspondence. Maintain and organize a dynamic calendar, scheduling meetings, appointments, and deadlines with precision. Handle confidential information with the utmost discretion and professionalism. Provide general administrative support to ensure smooth daily operations. Brand Activations & Field Marketing (approx. 60%): Serve as the primary representative of the Moodz brand during in-store visits and promotional events. Travel to various retail locations in the Mount Vernon and surrounding areas to conduct brand activations. Engage confidently and enthusiastically with store managers, staff, and potential customers. Educate retail partners and the public on the Moodz brand story, key products, and our unique value. Set up and manage activation displays and promotional materials, ensuring a professional and on-brand presentation at all times. Build and maintain positive, lasting relationships with our valued retail partners. Gather and report on customer feedback, activation performance, and store insights. Qualifications and Requirements: Proven experience as a Personal Assistant, Administrative Assistant, or in a similar role is highly valued. Experience in promotions, retail, sales, or brand ambassadorship is a significant plus. Exceptional organizational, multitasking, and time-management skills. Outstanding verbal and written communication skills; you can write a professional email and captivate a small crowd. Proficiency with modern office tools (Google Workspace: Gmail, Calendar, Drive, etc., or Microsoft Office Suite). A personable, energetic, and confident demeanor with a natural ability to connect with new people. Must be a proactive self-starter who can work independently and take initiative. Valid driver’s license and reliable transportation are required. Ability to work a flexible schedule, which may occasionally include weekends for special events. Must be based in or near the New Rochelle, NY area. What We Offer: Competitive hourly wage. A unique opportunity to be a core part of a growing and exciting licensed brand. A dynamic role that is never boring, combining office tasks with fieldwork. Direct mentorship from the brand's founder. Potential for increased hours and responsibility as the brand expands.
Immediate start!Easy apply
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