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Job DescriptionSalary: Client Partner - NA The Client Partner will own and grow Bluprintxs most strategic ICP (Ideal Customer Profile) accounts within the region. This role will be pivotal in driving account retention, expansion, and revenue growth across our largest enterprise logos, ensuring long-term, value-driven partnerships. You will align closely with regional and global teams to develop executive-level relationships, shape joint account strategies, and position Bluprintx as the partner of choice for enterprise transformation initiatives. Key Responsibilities Own a portfolio of strategic ICP accounts across the region with responsibility for retention and expansion. • Build and maintain strong executive stakeholder relationships within client organizations., • Drive account strategy in collaboration with internal delivery, consulting, and partner teams (Salesforce, Adobe, and emerging partners)., • Identify and close cross-sell and upsell opportunities to expand Bluprintxs footprint across client portfolios., • Partner with Bluprintxs global alliances and partnerships teams to leverage Salesforce and Adobe ecosystems for client growth., • Serve as the strategic voice of the customer, feeding back insights to influence Bluprintxs go-to-market strategy., • Lead account planning sessions and quarterly business reviews (QBRs) with clients and internal stakeholders., • Achieve and exceed revenue targets for retention and expansion. KPIs * Retention and growth of accounts • Exceeding revenue targets on ICP expansion, • Identification of white space to increase amount at renewals, • Penetrating accounts across multi-solutions areas to become the transformation company of choice in Key accounts Skills & Experience • Proven track record in enterprise account management and growth, ideally withinconsulting, technology services, or SaaS ecosystems., • Experience managinglarge global accounts (7-figure+)across regions., • Strong understanding ofSalesforce and/or Adobe solutions; familiarity with broader martech/enterprise technology ecosystems is a plus., • Executive presence with ability to influence C-suite stakeholders., • Skilled instrategic account planning, complex deal structuring, and consultative selling., • Strong collaboration skills to work across global functions and regional teams., • 10+ years in account management, client leadership, or related roles. Qualifications Languages • Business English. A bonus second language relevant to customer/partner base Experience (technical, commercial, industry / product / functional expertise, etc.) • Experience in developing strong revenue streams across software and services relevant to BPX offerings Job Requirements (For US Americans with Disabilities Act (ADA) Compliance. Please indicate physical and mental effort required to perform the essential functions of the job. Examples include travel requirements, performing complex mathematical calculations, weight lifting requirements etc)

Job Description Travel: *** Willingness to travel locally (~20%) Salary: $75,000 - $85,000 / year Other Forms of Compensation: Yearly Bonus Opportunity & Co. Car Growth. Opportunity. Excellence. Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry. Come grow with us. We are Canteen. Job Summary The Manager, Customer Experience plays a critical role within Coffee Distributing Company’s (CDC) Account Management Team, leading strategic efforts to grow and retain CDC Direct business. Duties include driving customer satisfaction, team development, client retention, and operational excellence across key markets. Key Responsibilities: Leadership & Strategy • Drive performance of the Direct Account Management team by leading Account and Associate Account Managers to strengthen customer retention and accelerate growth, • Build and maintain relationships with CDC’s key customers across NY, NJ, and CT, • Enhance the operating model incorporating success metrics, such as Client Health and Satisfaction, resulting in consistent and exception customer experiences, • Collaborate with CDC leadership and departments to promote transparency and continuous improvement Team Development • Champion corporate initiatives, fostering a culture of accountability and hospitality, • Promote diversity, equity, and inclusion across the Direct Account Management function, • Analyze business metrics and trends to inform retention strategies, • Link customer experience improvements to measurable business outcomes Preferred Qualifications: • Bachelor’s degree or equivalent experience, • 4+ years of progressive leadership experience in account management and/or customer service, • Proven success in business growth and retention, • Strong communication, presentation, and interpersonal skills, • Ability to prioritize, multitask, and adapt in an agile environment, • Adapt easily to new and proprietary technologies, • Willingness to travel locally (~20%) Apply to Canteen today! Canteen is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Canteen maintains a drug-free workplace. Associates at Canteen are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Certain positions may require Florida Level 2 background screening. Details: Req ID: 1517867 Canteen Leticia Pinon

Job DescriptionDescription: Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection. We are seeking a General Manager of Performance. The General Manager of Performance is the caretaker of every guest's golf journey. The General Manager of Performance is charismatic, people-oriented, gets to know Guests on a first-name basis, demonstrates proficiency with our golf simulators and other equipment, and is able to drive revenue in golf-specific offerings, including membership, game improvement, and leagues. This individual is a strong leader integral to a location’s success, responsible for overseeing and managing all golf operations at the location. The General Manager of Performance reports directly to the National Director of Golf. Responsibilities include the following: • Hire, manage, and train morning and afternoon golf staff, including Assistant General Manager of Performance, • Manage P&L of the location for golf-specific & retail offerings; achieve quarterly revenue targets, • Liaise with Director of Instruction to manage golf coaches availability and performance to meet location’s lesson & fitting revenue goals, • Set and manage above-and-beyond service standards for all golf staff, • Actively evaluate golf staff performance to ensure day-to-day business needs are met, • Build relationships within the community, foster loyalty with customers, and encourage repeat business through proactive engagement., • Take pride in ensuring guests' enjoyment by actively checking in with guests throughout their booking to ensure satisfaction and promptly address any concerns, • Proficiency in golf simulator technology; Adhere to quality control processes to ensure all simulators are maintained, • Ensure bag storage room and golf equipment, including demo clubs, are consistently organized and inventory is kept up-to-date, • Acquire and maintain comprehensive knowledge of all products and services, including technology, lessons, leagues, memberships, promotions, as well as spirits, beer, wine, and food and beverage offerings. Use this expertise to confidently sell and cross-sell across various offerings., • Build the membership community through member events, outings, and engage in local reciprocity efforts with state/regional golf associations and courses., • Clearly and effectively communicate golf-specific needs to the National Director of Golf, General Manager, Social and other corporate representatives, • Provide excellent account services throughout the membership process from onboarding to termination, • Maintain up-to-date knowledge of food and beverage offerings; ability to deliver premium food and beverage service when needed, • Follow all health and safety regulations regarding food handling, alcohol service, and cleanliness, • Passion for the game of golf, • 5+ years of hospitality, hotel, golf course/club, or sports management experience preferred, • Strong leadership ability and willingness to lead by example, • Exemplary communication, time management and organization skills, • Social and interpersonal skills required to cultivate meaningful relationships with our Guests, • Familiarity with swing analysis technology and launch monitor technology, • Upbeat energy and enthusiasm and a positive attitude, • Ability to cultivate resolutions quickly and manage customer expectations, • Ability to work in a fast paced environment, • Availability to be present in the space at high value times, • Health, Dental, and Vision insurance*, • Long and Short-Term Disability*, • Accident and Critical Illness Insurance*, • 401(k)* Pay: $75k-90k salary based on experience, Bonus Eligible (total compensation $110,000 +) Additionally, wages for teaching lessons/clubfitting, if applicable, are provided. You will also have the opportunity to earn incentive-based compensation through a bonus program, based on the membership retention and performance related revenue. Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required. Requirements:

Job Description Overview Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce. Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone's life. Whether it is helping residents call one of our communities home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be. The Role: As a Concierge, you will be the face of Avanath. The moment new prospects and current residents see you at the front desk, they'll feel welcome and know that they're in good hands. The Concierge delivers an exceptional experience to every person, beginning with an unmatched first impression and building rapport with teammates, visitors, and current residents. You will play a vital role in promoting resident engagement, satisfaction, and retention. The incumbent in this role must possess a high degree of professionalism and positive engagement for our residents and the workforce. • An Aptitude for Connecting - Must possess a strong sense for creating a sense of community, as well as the drive to go the extra mile to create a positive experience for all residents and staff. Your success and purpose are driven by the relationships that you build within your communities, including vendor partners, regulatory, and social services partnerships. This includes adopting a collaborative approach to create consistent, favorable circumstances that foster success and effectiveness for the Organization and the communities., • An Authentic Attitude - Consistently demonstrate an open and professional attitude and approach when assessing and resolving resident and staff concerns. This includes, but is not limited to, seeking resources throughout the organization via the organization's support services and senior leadership., • Passion for providing exceptional customer service., • Exhibits a professional & polished presentation., • Outstanding communication skills, both written and verbal., • 2+ years of customer service or hospitality experience required., • Thrives in a fast-paced environment., • Flexible schedule that may include evenings and weekends. Customer Service & Resident Retention • At all times, regardless, provides A+ customer service., • Greets prospects and residents and ensures a pleasant guest experience., • Delivers an exceptional experience to every person, beginning with an unmatched first impression and building rapport with teammates, visitors, and current residents., • Answers phone calls, routes all calls to the appropriate team member for assistance., • Handle transactions like managing vendors and deliveries, accepting and logging packages, and inspecting move-ins and move-outs., • Act as a liaison between residents and service team members regarding both routine and emergency maintenance requests and aid in the follow-up process after work is completed on routine requests., • Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge vendors., • Performs administrative tasks as needed., • Maintain open communication with Community Manager and the Superintendent., • Contribute to the cleanliness and curb appeal of the community on a continuing basis., • Assist in planning resident events. Attend events and participate as a host for any event as directed by the Community Manager., • Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, and all other laws pertaining to the apartment industry., • The incumbent in this position is classified as essential staff and is expected to report to work and adhere to all safety and business protocols., • Frequent sitting and walking, • Repetitive use of the computer, keyboard, mouse, and phone, • Reading, comprehending, writing, performing calculations, and communicating verbally., • May work in an elevated site, may walk on uneven ground. We know that our teams are the heart of our success and growth, and we are committed to showing our appreciation. We offer: • Culture Built on Purpose and Core Values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement., • Comprehensive Benefits – health, dental & vision, 401(k), personal time off, paid holidays and more!, • Growth that is based on achievement and an emphasis on promoting from within our ranks, versus just external candidates. Avanath Capital is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Our human capital is the most valuable asset we have, and Diversity, equity, and inclusion ("DEI") are at the very core of Avanath's operating and investment philosophy. We believe that bringing together people with diverse thoughts, backgrounds, talents, and experiences at all levels of our organization, including the executive team, enables us to proactively and creatively achieve our mission to enable opportunities for hard-working American families. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our employees invest in their work represents a significant part of our culture, our reputation, and our achievements. We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. Our organization's diversity initiatives include—but are not limited to—our practices and policies on recruitment and selection; compensation and benefits; professional development and training; promotions; transfers; and the ongoing development of a work environment built on the premise of gender and diversity equity that encourages and enforces: • Respectful communication and cooperation between all employees., • Teamwork and employee participation, permitting the representation of all groups and employee perspectives., • Work/life balance through flexible work schedules to accommodate employees' varying needs., • Employer and employee contributions to the communities we serve to promote a greater understanding and respect for diversity. Compensation Range Compensation Range$17.70—$18.70 USD

Job DescriptionMeet Ascertain Ascertain is building AI agents to automate the administrative work that burdens care teams. We are in major health systems and large specialty groups, saving hundreds of staff hours every week. Our backers include Northwell Health, New York’s largest health system, and Deerfield Management, a leading healthcare investment firm. Together, we’re on a mission to restore time, trust, and focus to the people who keep healthcare running. Our work is urgent — not because of startup timelines, but because our customers rely on us to drive financial resilience and operational clarity in a system under strain. About the Job As the Director/Manager of Partner Solutions, you will lead post-sale success and retention efforts for Ascertain’s most important partners. This role is ideal for someone with experience in healthcare technology, SaaS implementation, or healthcare consulting who’s ready to build a high-impact function from the ground up. You will own end-to-end customer success after the initial sale: overseeing pilot delivery, driving change management and adoption, and ensuring long-term retention and expansion. You’ll work directly with care management and revenue cycle teams to make sure our platform integrates smoothly into their daily workflows, delivering real, measurable value. You will manage end-to-end deployments, from initial implementations to ongoing customer success initiatives and onboarding for future products. You’ll partner closely with Sales, Product, Engineering, and Marketing to ensure each deployment delivers measurable impact, provides clear ROI metrics for go-to-market decisions, and sets the stage for seamless adoption of our offerings. This is a hands-on, high-ownership role for an operator who thrives in ambiguity, leverages data to drive decisions, and is passionate about helping healthcare teams succeed. You’ll help define our partner success strategy, build scalable SOPs and playbooks, and shape the partner experience. Over time, you’ll have the opportunity to grow into a formal leadership role and build a team. The insights you bring back from the field will directly shape how we build and sell, informing product priorities, go-to-market strategy, and how we define value for the customers we haven't won yet. This is one of the most strategically important roles at Ascertain. This position will be based out of our office in New York City on a hybrid basis, but for the right candidate, we are open to remote work. Reports to the Chief Commercial Officer. What You'll Do: * Own the Client Relationship: Serve as a founding executive-facing client lead. conduct stakeholder interviews, align on workflows, present to executive sponsors, hold regular business reviews. * Lead Solution Deployments: Oversee customer onboarding (planning, configuration, testing, training, go-live, support) with clear project plans, milestones, and risk mitigation. * Leverage Impact Metrics: Use established KPIs (e.g., time saved, turnaround reduction) to demonstrate ROI and support customer expansion strategies. * Collaborate with Commercial to upsell and cross sell new products to established customers; and then develop a scalable customer-success framework (onboarding, training, support, upsell). * Develop a targeted (by customer type) customer-success framework (onboarding, training, support, upsell) and required materials (role-based meeting templates, quick-start guides, FAQs, and video tutorials) to support an expanding team. What You'll Need: * 5–7 years in a customer-facing or implementation role (consulting, customer success, solutions engineering, or healthcare operations) with meaningful time spent inside healthcare workflows. * Exposure to revenue-cycle management, case management, or prior-authorization operational workflows in ASC’s, hospitals, health systems or payers. * Proven track record scaling complex, multi-stakeholder implementations and delivering quantifiable results. * Exposure to customer-support workflows and tools (e.g., Zendesk, Intercom) to bridge the gap between implementation and ongoing support. * Previous startup experience preferred. What You'll Bring to the Table: * Data-Informed Operator: Leverage metrics and insights to demonstrate customer ROI and identify opportunities for account growth. * Clear Communicator: Translate complex insights into clear recommendations for executives, customers, and internal teams. * Customer-Centric Leader: Build trusted relationships, proactively address risks, and drive retention and expansion. * Execution-Oriented: Plan and manage projects end-to-end—setting milestones, coordinating stakeholders, and mitigating risks. * Hands-On & Adaptable: Thrive in a fast-paced startup environment, balancing strategic leadership with practical problem-solving and customer support. Why Ascertain? Make a real difference: Your work will directly impact healthcare organizations and improve patient care. Join Ascertain in transforming healthcare with AI! Compensation Range: $150K - $195K

Job DescriptionWant to be a part of a team revolutionizing and leading an entire industry with no real competition? The laundry industry is a $40+ billion dollar market, and the Cents platform is making it easier for laundromats, dry cleaners, and all garment care businesses to grow, manage, and understand their business. Backed by top-tier investors like Bessemer, Camber Creek, and Tiger Global, Cents is one of the fastest-growing vertical SaaS companies in the USA, and we're just getting started. Already profitable and growing incredibly quickly each year, we have entered the absolute best stage of being a startup. Cents is a New York-based technology company passionate about transforming the laundry industry and dedicated to enabling new ways of working, earning, and living. Cents is modernizing garment care businesses by providing an all-in-one, business-in-a-box platform to help operators start, manage, and grow their businesses. Our team is full of passionate technology experts obsessed with supporting and empowering SMBs. We feel the unique responsibility and opportunity we have to elevate an industry. We're adding great talent to help achieve this mission, and that's where you come in! Customer Success at our company is working—and working well. Customers are onboarding successfully, relationships are strong, and retention is solid. But we are entering the next phase of growth where we need: • Onboarding is measurable, scalable, and efficient, • Product readiness and activation are clearly defined, • Customer health is predictive, not reactive, • CSM time is spent where it creates the most value, • Customers are segmented intentionally, not accidentally, • Success is measured by Net Revenue Retention (NRR) across software and payments This includes: • Establishing clear definitions of product readiness, activation, and ongoing adoption, • Designing onboarding with measurable outcomes and clear exit criteria, • Ensuring onboarding outcomes set the foundation for long-term success, • Aligning Customer Success, Product, Sales, and Support around shared definitions of customer progress You will design and implement a segmentation model that defines: • Customer tiers based on revenue, complexity, payment volume, and strategic value, • Engagement models for each tier (high-touch, tech-touch, pooled, automated), • Which customers receive a named CSM, • Objective, not intuition-based, • Predictive, not reactive, • Actionable for CSMsThis includes:, • Identifying leading indicators of churn and expansion, • Integrating both software usage and payments data, • Translating health signals into clear operational actions, • Partnering with Product, Engineering, and Data to surface these insights directly in the tools CSMs use every day You will: • Align CS metrics and incentives around NRR, • Integrate adoption, expansion, and payments growth into CS workflows, • Ensure CSMs are rewarded for long-term customer value, not short-term saves You will: • Coach and develop the Customer Success Director, • Create clear career paths, expectations, and performance frameworks, • Introduce scalable processes and operating rhythms, • Build reliable reporting, forecasting, and executive visibility into the health of the customer baseWhat Success Looks Like:, • Clear definitions of product readiness, activation, and success, • Onboarding that is measurable and scalable, • A trusted customer health model used daily by CSMs, • Account tiering that aligns effort with customer value, • Data-driven digital CS programs that enable scalable one-to-many customer engagement, • AI embedded in CS workflows to surface insights and automate routine actions, • Systems that support account planning, activity tracking, whitespace analysis, and expansion forecasting, • Improved Net Revenue Retention across software and payments, • CSM time focused on the right customers at the right moments, • A Customer Success organization built to scale with the companyWho You Are:, • 10+ years of experience, • You’ve built or scaled Customer Success and onboarding organizations before, • You’ve designed segmentation, health scoring, and NRR models from the ground up, • You’re comfortable operating at both strategic and operational depth, • You know the difference between activity and impact, • You bring structure without bureaucracy, • You respect what’s working—and know when it’s time to evolve itBonus if you have:, • Led CS in a multi-product environment, • Owned revenue-adjacent outcomes, • Partnered closely with Sales, Product, and FinanceThis role offers a base salary range of $230K–$250K plus a performance-based bonus, bringing on-target earnings (OTE) to approximately $300K. In addition, the role includes a meaningful equity grant. Final compensation will depend on experience and impact.We offer great compensation packages, and comprehensive health benefits, & believe in a strong cohesive team atmosphere. Work from-home office stipend, virtual team events, and access to learning opportunities from our team and network of advisors, and investors are just the starting point.

Job Description iV Bars Lead Job Overview, Responsibilities and Duties Position description: This position requires the Lead to provide leadership, communication and education to the clinic while bridging the gap between the store and corporate office. This will require a strong ability to set direction, coach to skill set, manage behaviors, teach selling strategies and provide timely and thorough follow up. This position will require the implementation of corporate policies and procedures and ensure adherence by the staff. To be successful in this position the following set of skills are necessary: • Superb product knowledge and skill set in iV insertion and infusion., • Ability to perform and teach staff on how to perform all services provided., • Excellent communication and interpersonal communication., • Strong ability to sell and provide selling strategies to staff., • Seasoned skillset with conflict resolution and solution-oriented mindset., • Provision of outstanding customer service and client retention., • Desire to support company growth and continual improvement by participating in training conducted in clinic or at corporate As Lead iV Specialist you will provide support to your staff and ensure a successful clinic by completing the following tasks: • Scheduling and Payroll of Staff for your Clinic and ongoing schedule coordination to ensure adequate coverage of the clinic., • Limit the schedule to one iV Specialist on the clock, at a time until further notice., • Lead may be asked to flex their weekly hours as needed, • Ensuring all shifts are covered. If a shift is empty you must fill it or work it yourself, this includes all shifts, every day that the clinic is open, • If a clinic is closed for any reason out of the ordinary immediately notify Aaron, HR and Ashlin, • If you are going to be out of town, please notify Aaron, HR and fellow Leads. We will all work together to ensure your clinic runs smoothly while you're away., • Coordinate and organize events and/or satellite locations., • Provide HR with biweekly payroll summary with real time management of clocked hours by staff for adherence to company policies, • Ensure no one is clocking in prior to scheduled shift *more info below, • Ensure policies, procedures and protocols are followed by all, which includes but not limited to, • Compliance with protocols and current healthcare regulations consistent with your medical license., • Enforcing break policy, • Maintaining a clean clinic, • Auditing of weekly transactions, like discounts to ensure they are in the approved categories., • Auditing transactions to see if any memberships were declined and follow up with members to get new info., • Auditing of Aesthetic Records - ensuring previous days customers were entered correctly, • Ensure staff is entering every client into the customer app on Clover so we can gather their information., • Ensure all expense receipts are sent to Ashlin HR on a monthly basis., • Orienting of Staff as Needed, • Train staff as needed, new staff and staff that needs a refresher, • Keep records of any challenges / problems with staffs, submitting all records to HR, • Maintain an "Open Office Policy" to be available to staff as needed., • Order and Maintain sufficient inventory for customer and store needs using company ecommerce site:, • Cocktail vials, • iV supplies, • toilet paper, water, snacks, etc., • Implement our mission of providing safe, effective and efficient iV therapies and services to customers by following iV Bars Steps Of Service:

Job DescriptionWalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging WalkMe's features—guidance, engagement, insights, and automation—employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation. Together, SAP and WalkMe form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAP's robust ERP solutions while seamlessly enhancing user experience and productivity with WalkMe's intuitive digital adoption platform. We are seeking a Customer Success Engineering (CSE) Manager to lead, grow, and enable a high-performing CSE organization. This leader will oversee delivery execution, customer outcomes, capacity planning, and operational excellence — while driving adoption, value realization, retention, and strategic impact across enterprise accounts. The CSE Manager will set the bar for solution advising excellence, evolving a proactive methodology where engineers leverage insights, anticipate risks, reduce escalations, and accelerate customer success. This role blends people leadership, delivery oversight, enablement strategy, and cross-functional partnership.What you'll Own • Team & People Leadership, • Manage, mentor, and develop a team of CSEs — improving technical depth, advising skills, and business understanding., • Build a culture of proactivity, ownership, continuous improvement, outcome focus, and customer value creation., • Ensure CSEs demonstrate core IC competencies: solution advising, implementation, enablement, reporting/AI insight usage, and proactive risk identification., • Run structured coaching, 1:1s, shadow programs, learning paths, and development planning., • Lead hiring, capability leveling, career pathing, and talent calibration., • Drive the hiring and development of a new CSE team in 2026 — building foundational capabilities, onboarding structure, and the operating rhythm for a growing organization., • Delivery & Execution Management, • Oversee customer engagements focused on configuration, implementation, enablement, optimization, and ongoing impact delivery., • Maintain visibility into assignment timelines, capacity, blockers, and outcomes., • Ensure best practices in solution design, build, rollout, testing, and production readiness., • Validate that CSEs understand customer business cases and translate them into high-impact WalkMe solutions., • Engage directly with customers — particularly for critical, strategic, or high-risk engagements — to ensure the right plan, approach, and solution has been delivered., • Guide CSEs in delivering workshops, training sessions, office hours, and ongoing learning programs that accelerate adoption and maturity., • Customer Value, Adoption & Retention, • Drive CSAT, feature utilization, time-to-value, expansion influence, and renewal outcomes., • Ensure the team monitors usage signals, reports, workflows, and AI insights to identify risks early., • Support escalations for complex or strategic accounts while coaching IC ownership and self-resolution., • Promote a value-focused advising approach rather than task-focused execution., • Operational Excellence & Methodology Ownership, • Build and scale playbooks, documentation, frameworks, and delivery patterns for repeatable success., • Reinforce proactive work methodology — structured communication, early risk flagging, mitigation planning., • Optimize tooling, reporting, assignment intake, forecasting, and utilization workflows., • Collaborate with CSM, TAs, Sales, Support, and Product to strengthen cross-functional alignment and execution., • Translate field learnings into product feedback, feature requests, and usability improvement recommendations., • Enablement & Scaling Content, • Create and expand knowledge assets: guides, workflows, documentation, best-practice standards., • Support customer and internal enablement programs such as training, workshops, and learning series., • Define skill frameworks, expectations, and development tracks for CSE professional growth.What You Need to Succeed, • Qualifications, • 5+ years in customer-facing technical roles (CSE, Solutions Engineer, Technical Advisor, PS/Enablement roles, etc.), • 2+ years of people management or leadership experience preferred., • Strong technical understanding of SaaS/web technologies (HTML/CSS/JS), integrations, and data workflows., • Ability to understand business needs and translate them into effective WalkMe solutions., • Skilled in report interpretation and AI insight usage to drive decisions and actions., • Excellent communication and stakeholder management across business and technical teams., • Strong organizational skills with ability to manage multiple workstreams and priorities., • Passion for coaching talent, improving operational maturity, and driving measurable outcomes., • Nice to Have, • Experience with WalkMe or digital adoption platforms., • Familiarity with SAP, enterprise integration patterns, IDP/SSO configuration, extensions/snippet deployment., • Background in customer enablement, advisory programs, or technical training., • Experience scaling self-serve maturity and knowledge resources.Success in the role, • CSE team delivers consistently and with high quality across strategic work., • Customer adoption grows through proactive insights, advising maturity, and business alignment., • Escalations decrease as risks are identified and mitigated early., • Playbooks, documentation, and repeatable delivery assets reduce variability and accelerate execution., • CSEs operate with proactive rhythm — leveraging data/AI signals to drive outcomes rather than respond to issues.

Job Description Durst Profile: Since 1915, The Durst Organization has been a family-run business dedicated to the principles of innovation, integrity, community, and sustainability. We develop, build, own, and manage premier office towers and residential buildings that set new standards in environmental responsibility and user efficiency. Our enduring relationships with our tenants and partners are critical to our success and have made us generations of builders, building for generations. We build, own, and operate many of the world's most innovative and efficient buildings. We create value for our tenants and partners by developing sustainable residential and commercial properties in which people live, work, and thrive. Overview: Vacation Replacement Cleaners will provide vacation coverage at One World Trade Center from approximately March 1 to November 1, 2026. Please note this position has a limited term of five months with the opportunity for long-term retention based on business needs and performance evaluation.Candidate will create a positive experience by providing superior customer service to building tenants and guests. Responsibilities will include but are not limited to, ensuring that designated areas are always clean and well organized. The shift and schedule: Candidates must be flexible and able to work all the following shifts as needed:7:00am - 4:00pm 8:00am - 5:00pm 9:00am - 6:00pm 5:00pm -12:30am 5:15pm - 12:45am 8:00pm - 4:00am11:30pm - 7:00am 12:00am - 8:00am Salary is $24.036 per hour. Additionally, this position would be eligible for overtime for all hours actually worked, consistent with the Local 32BJ Collective Bargaining Agreement. The overtime rate is $36.054 per hour. Please note that wages are subject to tax withholdings and other applicable deductions. Responsibilities: Light Duty Responsibilities: • Empty wastebaskets by thoroughly damp wiping in/out. Collected rubbish must be placed in designated area for removal., • Dust and wipe clean all furniture (vertical and horizontal surfaces), equipment, telephones, and windowsills., • Dust baseboards, chair rails, picture frames, and doors within reach., • Remove finger marks and smudges from all office entrance doors, light switches, door frames and all interior glass (except windows)., • Vacuum all carpeted areas, sweep and/or damp mop all hard floor surfaces nightly., • Dust all doors and ventilating louvers within reach., • Maintain janitor closet to standard level and ensure that all assigned equipment is clean., • Turn off all lights and secure all doors that are scheduled to be locked upon completion of cleaning., • Report to your immediate supervisor of anything that not working properly or malfunctioning Porter Responsibilities:, • Perform heavy physical labor moving and pushing large amounts of trash, • Ability to operate freight car, • Operate heavy and specialized equipment safely and efficiently, • Operate tools and equipment in general custodial work, • Understand and follow work directions as provided by supervisor, • Ability to work independently with minimal supervision, • Requires the use of hands for simple grasping and fine manipulations, • Requires bending, squatting, crawling, lifting and reaching, • Requires the ability to lift, carry, push, swing or pull medium weights up to 75 pounds, which includes lifting over headPantry Maintenance:Includes cleaning all vertical and horizontal surfaces. Clean microwave and refrigerator, if directed. Thoroughly sweep and damp mop floor.Clean LavatoriesIncludes emptying all waste receptacles and replacing with a new clear plastic liner; thoroughly clean all fixtures (i.e., toilet bowls, urinal, sinks, partitions, mirrors) with an approved disinfectant; replenish all soap and paper dispensers; and thoroughly wash all floors with an approved disinfectant.Floor CareMachine scrub floors making sure the corners are thoroughly cleaned. Thoroughly rinse scrubbed floor areas and apply floor finish. Thoroughly sweep, damp mop and spray buff hard floor surfaces.Note: Special care must be taken not to splash solution on walls, doors and furniture.Rubbish CollectionOperate freight elevator, remove all rubbish from designated freight elevator lobbies. Ensure that all floors (freight lobbies) are thoroughly swept and mopped.Rubbish DisposalEnsure all collected rubbish is disposed of in the proper containers (i.e., wet or dry trash). Note: If you are not sure of items to be discarded, contact your supervisor immediately. Qualifications: • Prior office cleaning experience or similar environment, • Operate tools and equipment in general custodial work, • Meet all schedule and timelines, • Understand and follow work directions as provided by supervisor, • Ability to work independently with minimal supervision, • Follow instructions per tenant request, • Work cooperatively with others, • Observe health and safety regulations, • Ability to utilize two-way radio to receive information and assignments and report on project and assignment progress from various locations, • Work is performed while standing and or walking, • Requires the use of hands for simple grasping and fine manipulations, • Requires bending, squatting, crawling, lifting and reaching, • Requires activities that involve being around moving machinery, exposure to changes in temperature, and exposure to dust and chemical fumes Physical Demands and Work Environment The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands - While performing duties of this job, employee required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; crouch; bend; talk; and hear. The employee must lift and move up to 75lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work environment - The noise level in the work environment is usually moderate. EEOC Equal Opportunity Employer and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities. The Durst Organization and Affiliates is an equal opportunity employer for all and an employer for qualified veterans and individuals with disabilities in accordance with the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, genetic information, disability or protected veteran status, or any other characteristic protected by law. Please click here for more information about Equal Opportunity Employment – Notice of Rights (EEO is the Law). We seek individuals who exemplify The Durst Organization's mission of providing the best service to our tenants, residents and partners. If you are ready to make a change and would like to join our team of dedicated professionals please review the currently open job listings and apply for those positions for which you meet the minimum qualifications. If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use the careers site as a result of your disability. To request an accommodation, please click here and let us know the nature of your request and provide your contact information. Please do not direct any other general employment related questions using the link provided. We will only respond to inquiries concerning requests for reasonable accommodations. The content provided on this site is intended for informational purposes only and is not intended to constitute an offer or solicitation. Despite the efforts of The Durst Organization to provide accurate information on this site, it is not possible to ensure that all information is correct or up to date. Information on this site does not modify or supersede tenants' lease terms. The Durst Organization assumes no responsibility or liability for any actions taken as a result of using this site, or for errors or omissions in the content found on this server. Residents of California California Applicant Privacy Policy THIS SITE AND THE CONTENT ARE PROVIDED '"AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, THE DURST ORGANIZATION DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, HABITABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. THE DURST ORGANIZATION DOES NOT REPRESENT OR WARRANT THAT THE CONTENT CONTAINED ON THE SITE WILL BE CORRECT, ACCURATE, ADEQUATE, USEFUL, TIMELY, OR RELIABLE, OR THAT RECEIPT OF THE CONTENT WILL BE UNINTERRUPTED OR ERROR-FREE. THE DURST ORGANIZATION DOES NOT UNDERTAKE TO CORRECT DEFECTS IN THE CONTENT, OR TO ENSURE THAT THIS SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Job DescriptionDirector, Digital Analytics & Insights About the Role Rag & bone is seeking a Director of Digital Analytics & Insights to lead our data-driven strategy for understanding customer behavior and optimizing site performance. This role will own the analytics roadmap, ensuring actionable insights that drive conversion, engagement, and retention across digital channels. You will partner with marketing, product, site merchandising, and technology teams to deliver advanced analytics, reporting, and predictive modeling. Key Responsibilities • Develop and lead the customer and site analytics strategy, aligning with business objectives and KPIs., • Oversee implementation and governance of analytics tools (e.g., Google Analytics, ActionIQ)., • Analyze customer journeys, segmentation, and lifetime value to inform personalization and targeting strategies., • Drive site performance analysis, including funnel optimization, A/B testing, and conversion rate improvement., • Build dashboards and reporting frameworks for executive and operational teams., • Lead attribution modeling and ROI analysis for marketing and site initiatives., • Partner with data engineering to ensure data integrity and accessibility., • Manage a team of analysts and foster a culture of data-driven decision-making., • Stay ahead of industry trends in analytics, privacy regulations, and emerging technologies.Qualifications, • 8+ years of experience in digital analytics, with at least 3 years in a leadership role., • Expertise in web analytics platforms (Google Analytics), CDP (ActionIQ), and data visualization tools (Looker)., • Strong understanding of eCommerce KPIs, customer behavior analysis, and site optimization., • Experience with SQL and data manipulation; familiarity with predictive modeling and machine learning is a plus., • Excellent communication skills and ability to influence senior stakeholders., • Proven track record of building and leading high-performing analytics teams.Preferred Skills, • Experience with Customer Data Platforms (CDPs) and personalization engines., • Experience with web analytics platforms (Google Analytics), • Knowledge of privacy and data compliance (GDPR, CCPA)., • Familiarity with experimentation platforms., • Familiarity with Shopify, • Be a Good Human - Be original, be authentic. Stand for diversity, equitability & inclusivity., • Have No Fear - Innovate, solve problems, • Own Every Decision - Work together, get results, • Quality Matters – Not only with product but we see it in our people, • Make Shit Happen - Be disciplined, be competitiveBenefits, • Paid Time Off, • Clothing Allowance, • Generous Employee Discount, • Paid Parental Leave, • Membership to Calm and access to other wellness benefits, • Medical, dental, vision and ancillary benefits Powered by JazzHR CIF3PHhXg9

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off If you are a driven, sales-focused professional who thrives in a fast-paced environment, we are eager to see how your talents can contribute to our agencys success. Note: We are open to Part-Time schedules as well as Full-Time. RESPONSIBILITIES: • Proactively generate and follow up on leads to drive new business., • Meet and exceed sales targets by closing policies across multiple lines of insurance., • Identify customer needs and present tailored insurance solutions., • Conduct policy reviews and recommend coverage adjustments., • Assist with renewals, cross-selling, and upselling to maximize retention., • Maintain accurate records of sales activities and customer interactions.QUALIFICATIONS:, • Prior insurance experience highly preferred., • Must hold current insurance licenses (Property/Casualty and Life/Health)., • Strong sales and negotiation skills with a proven track record of success., • Ability to build rapport and establish long-term client relationships., • Self-motivated, goal-oriented, and eager to grow within a sales-driven environment. This is a remote position.

Job DescriptionDirector, Deployment Strategist (Applied AI / Healthcare / Regulated Data) Location: U.S. (Remote) or major hub (hybrid optional) Type: Full-time Seniority: Mid–Senior (player/coach) Start: As soon as available Beacon Talent is conducting a confidential search for a venture-backed technology company building an applied AI platform used by teams developing models in regulated, data-intensive environments (e.g., healthcare and adjacent domains). The platform helps customers evaluate performance, operationalize evidence, and streamline adoption with rigorous data workflows and domain-expert guidance. The Opportunity This role owns a portfolio of the company’s most strategic customers—many of whom are technical AI teams—ensuring projects launch smoothly, deliver measurable outcomes, and expand into long-term partnerships. You’ll sit at the intersection of customer success, program delivery, and product influence, partnering closely with Engineering, Data, Product, and Leadership. What You’ll Do Own high-stakes customer programs * Lead end-to-end delivery for complex, multi-workstream engagements—from kickoff through final readout and ongoing expansion. * Translate ambiguous customer needs into clear scopes, milestones, success metrics, and deliverables. Run cross-functional execution (and jump in when needed) * Coordinate internal teams (Product, Data, Engineering, Operations) to hit timelines and quality bars. * Unblock execution, surface risks early, and drive resolution—occasionally getting hands-on with artifacts like analysis plans, evaluation summaries, or workflow specs. Be the primary customer interface * Manage executive-level relationships and day-to-day stakeholders. * Set communication cadence, run steering check-ins, handle escalations, and ensure crisp alignment. Convert insights into product leverage * Synthesize customer feedback into scalable improvements: repeatable processes, templates, playbooks, and product roadmap inputs. * Partner with Product to shape what becomes “standard” vs. bespoke. Drive retention and growth * Own renewal readiness, account health, and expansion opportunities. * Identify upsell paths tied to value (new datasets, evaluation modules, workflow automation, added sites/teams, etc.). What Success Looks Like (First 6–12 Months) * Customer programs are delivered on-time, with clear outcomes and high satisfaction. * You’ve built repeatable delivery motions that reduce rework and improve predictability. * Key accounts expand through renewals + additional scope, driven by demonstrated impact. * Internal teams feel you are a reliable “quarterback” who brings clarity, prioritization, and calm execution. What You Bring (Required) * 6+ years in a client-facing role: customer success, strategic account management, solutions consulting, engagement management, or similar. * Demonstrated strength in program/project management across cross-functional technical teams. * Comfort working with complex data products (structured + unstructured; bonus for imaging, time-series, waveforms, or multimodal pipelines). * Ability to bridge technical and non-technical conversations—credible with ML/engineering and effective with senior executives. * Track record of driving retention and expansion (renewals, upsell, multi-year partnerships, or growth in account scope). * Highly organized, proactive, and effective in fast-moving, build-as-you-go environments. Nice to Have * Experience in regulated AI (healthcare, life sciences, fintech, insurance, public sector, etc.). * Familiarity with evaluation/validation concepts (model performance studies, monitoring, data quality frameworks, evidence generation). * Exposure to regulatory, compliance, or procurement considerations that influence adoption. * Prior work supporting consortium-style initiatives, research collaborations, or multi-stakeholder programs. Compensation & Benefits Competitive base + performance upside + equity (details shared in process), plus comprehensive benefits.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are seeking a Senior Director of Customer Success Strategy to architect and continuously refine the strategy, processes, and insights that power Customer Success at scale. You will own the operating model—tools, data, programs, and communications—that keeps our CS teams efficient, transparent, and relentlessly focused on member and customer outcomes. This highly cross‑functional leadership role partners closely with CS leadership, Sales, Marketing, Data Science, and Product. Success means a forward‑looking, data‑driven CS organization that retains and expands revenue predictably while delivering a world‑class experience at every touchpoint. Reporting to the SVP, Customer Success, this full-time role is based in New York City and follows a hybrid work model, with three days per week in our HQ at 60 Madison Ave required. What you'll do: • Customer Success Strategy & Process Enablement, • Design, document, and optimize end‑to‑end CS workflows by maintaining and evolving the customer journey from onboarding, QBRs, renewals, upsells and escalations) to align with Spring Health's growth objectives., • Drive CS enablement—playbooks, templates, training—to ensure consistency, efficiency, and strategic alignment., • Establish transparent, executive‑ready performance reporting so cross functional teams and leaders always know account status, emerging risks, and next strategic moves., • Gainsight Strategy & Adoption, • Serve as product owner and long‑term strategist for Gainsight: roadmap, configuration, data integrity, and integrations., • Drive cross‑functional adoption; establish KPIs that connect Gainsight utilization to commercial outcomes., • Translate business needs into scalable Gainsight solutions (predictive health scoring, automated calls‑to‑action, board‑level dashboards)., • Customer Health Strategy & Analytics, • Own the vision, methodology, and ongoing evolution of Spring Health's customer health model—integrating product engagement, clinical outcomes, and sentiment., • Lead quarterly business reviews of health‑score accuracy; surface insights that inform strategic investment and proactive save or expansion plays., • Partner with RevOps & Data Science to operationalize insights across Sales, Marketing, and Product roadmaps., • Executive Sponsor & Customer Reference Programs, • Architect and lead the Executive Sponsor program to deepen senior‑level alignment with key accounts; track quarterly impact on renewal and expansion., • Build and scale a Customer Reference program, matching referenceable customers to prospect opportunities and marketing initiatives., • Report program influence on retention metrics, pipeline velocity, and brand advocacy., • Customer Communications & Engagement, • Own strategy, calendar, and tooling for proactive customer communications (product updates, incident notices, adoption campaigns)., • Build closed‑loop feedback mechanisms to measure effectiveness; iterate content, timing, and channels based on data., • Lead and develop the Customer Success Support and Customer Success Associate teams, ensuring they operate as high-performing, scalable extensions of our CSM function., • Build the strategy, workflows, and service-delivery model that defines how Support and Associate teams triage inquiries, execute customer-facing tasks, and manage repeatable CS motions., • Drive operational excellence through capacity planning, queue management, SLAs, quality standards, and continuous process improvement., • Partner with CSM Leadership to ensure Support and Associate programs are tightly integrated with account strategy, customer outcomes, and renewal/expansion goals. What success looks like in this role: • Platform adoption: 98 % Gainsight adoption by CS users and ≥80 % by cross‑functional stakeholders., • Revenue retention: Gross revenue retention ≥96 %, net revenue retention ≥110 %, logo churn ≤4 %., • Predictive insight: Health‑score accuracy ≥90 % in forecasting churn/expansion., • Executive engagement & advocacy: Executive Sponsor coverage for ≥90 % of Tier‑1 accounts with at least one meaningful interaction per quarter; number of active customer references doubled year‑over‑year., • 8+ years in Customer Success, CS Operations, RevOps, or related GTM functions in B2B SaaS; healthcare experience a plus., • 5+ years administering or owning Gainsight (or similar CS platform) at scale., • Proven track record designing and rolling out strategic customer health models, lifecycle processes, and executive sponsor/reference programs., • Strong strategic thinking and project‑management skills; able to prioritise, execute, and measure multiple initiatives concurrently., • Data‑driven mindset with expertise in CRM/SFDC reporting and BI tools., • Excellent written and verbal communication skills; comfortable translating complex concepts for executive and frontline audiences. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. * • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Northern Architectural Systems (“NAS”) is a growth-minded, locally owned and operated company which is dedicated to servicing our customers. We offer high quality, energy-efficient fenestration and building facade solutions to meet the requirements of a demanding market, while remaining environmentally-friendly. Northern Architectural Systems has been recognized by INC Magazine on the list of the top 5000 Fastest Growing Private Companies in America and as one of the top 50 Fastest Growing Companies in New Jersey by NJBIZ Magazine. Overview: We are looking to fulfill our need for a Bookkeeper at our Teterboro, NJ facility. This role is responsible for providing financial assistance for our Controller and accounting team. This individual will be accountable for the accuracy and efficiency of procedures, processing and examining incoming payments and the prompt resolution of payment discrepancies. The Bookkeeper must possess exceptional communication and time-management skills while being results-driven. Essential Duties and Responsibilities (additional duties may be assigned): Accounts Receivable (Full Ownership) • Prepare customer invoices based on contract terms and PM-provided progress., • Submit invoices to customers with required backup (PM provides documentation)., • Track retention, partial payments, and short payments., • Light collections: send reminders, manage follow-up cadence., • Apply customer payments in QuickBooks., • Maintain AR aging and escalate issues timely., • Prepare and file monthly/quarterly sales tax returns., • Maintain tax exemption certificates for customers and projects., • Prepare and submit quarterly IFTA (International Fuel Tax Agreement) filings., • Reconcile fuel receipts and milage logs to IFTA filings., • Maintain organized digital records of all filings., • Maintain electronic and physical project files (contracts, COIs, tax certs, change orders, etc.)., • Track closeout documentation and coordinate with Project Managers (PMs) for missing items., • Track and file lien waivers., • Record and log operational change orders (PM identifies; Controller drives financial approval)., • Perform routine bank reconciliations (operational accounts)., • Prepare and record bank deposits., • Assist with credit card reconciliation (collect receipts and match statements)., • Prepare documentation packages for month-end close., • Reconcile AR-related accounts and tax liabilities., • Assist Controller with ad hoc reporting and administrative tasks., • Must have a minimum of a high school diploma. Associate Degree in Accounting or greater preferred, • 1 - 3+ years’ experience as an Accounts Receivable Clerk, Accounting Clerk or Junior Bookkeeper (not in any healthcare related fields), • QuickBooks Enterprise experience a plus, • Must be proficient in math and enjoy working with numbers, • Must be discrete and experienced in handling confidential information, • Keen attention to detail, • Strong organizational and problem-solving skills, • Fluency in English, both written and verbal, displaying strong written and oral communications Full-time position Hourly Rate Range: $24.00 - $30.00 per hour (commensurate with experience) PTO (Paid Time Off) Medical, Dental and Vision benefits offered 401(k) Employee Training

Job DescriptionChief of Staff or Chief Operating Officer / VP Operations, alongside and supporting the CEO Founder, COO, CFO, CMO, COO, CTO, (USA, Remote based). I’m leading an executive search for a $100MM+ high-growth DTC digital marketplace, on a clear path to $500MM+ revenue in the next few years. This role is designed to amplify the CEO and SLT - optimizing time, focus, decision-making, and execution across the Senior Leadership Team. You operate seamlessly between strategy and action: trusted partner, gatekeeper, sounding board, and execution lead for the CEO’s most sensitive priorities. Those with a career history in digital and eCommerce, advertising and marketing operations will have stand out knowledge as they have a better than agency internal team for those functions. You’re an AI-native and tech-savvy, using tools like Claude Code or similar daily at an intermediate–advanced level and certainly come from that type of company environment eg AI native or early adopters as this business aims to become AI first (where appropriate). This client has an AI technical team for programming your workflow requirements of the SLT and their teams, where human first SOPs are being replaced. Your Profile • Strong D2C customer acquisition and retention, eCommerce, performance advertising and digital marketplace understand and experience of those GTM and TOMs including subscription and membership growth (web or mobile apps), • Passion for eLearning, online training, sporting goods, health, wellness, fitness, or biohacking could be a good culture fit, • 7–12+ years supporting CEOs/Founders in fast-scaling SMBs, • Experience scaling a 100–300 person company (ideally 2+ examples each with 3+ years tenure), • Board-level confidence: meetings, materials, investors, confidentiality, • USA/CAN-based, fully remote, • Interested in golf Core Responsibilities * Translate CEO & Board vision into priorities, OKRs, and execution plans * Drive cross-functional initiatives and operating cadence * Prepare CEO for board, investor, and key stakeholder engagements * Provide research, analysis, and decision support * Act as communication bridge across the executive team * Lead high-impact special projects (scale, M&A, market entry) Day-to-Day * Run executive and SLT meetings with clear follow-through * Track priorities, metrics, and accountability * Draft CEO communications (internal & external) * Coordinate board and investor materials * Resolve cross-functional blockers * Own “CEO-only” initiatives end-to-end * Surface risks early and proactively close gaps Jonathan Pearson at BluZinc will soon be in touch with the best qualified applications.

Job Description About Obligo Obligo is a fast-growing FinTech / Real Estate Tech startup on a mission to build trust between renters and landlords worldwide. By leveraging open banking, data, and AI, Obligo eliminates traditional security deposits and replaces them with a fair, flexible, and transparent renter experience while streamlining operations and reducing risk for property managers. At Obligo, we believe that clear communication, thoughtful user experience, and trust-building design are just as important as strong risk models and technical execution. We build financial products that people can understand, trust, and feel confident using. The Role Obligo is looking for a Vice President of Marketing to lead our marketing strategy and execution as we scale the business and expand our market presence. This is a strategic and hands-on leadership role responsible for driving growth, shaping our brand, and ensuring that Obligo's story is told clearly, credibly, and consistently across all audiences. You will own Obligo's end-to-end marketing function, including brand and positioning, demand generation, product marketing, and lifecycle engagement. You will work closely with Sales, Product, Risk, and the executive team to drive measurable business impact. Key Responsibilities: • Own pipeline generation across channels including paid, organic, content, partnerships, events, and ABM., • Partner closely with Sales on ICP definition, go-to-market strategy, and funnel optimization., • Use data, experimentation, and attribution to improve CAC, conversion rates, and ROI., • Own Obligo's brand identity, positioning, and messaging across all touchpoints, • Lead product marketing efforts including launches, narratives, competitive positioning, and sales enablement., • Oversee renter- and customer-facing marketing communications., • Build lifecycle programs that drive adoption, engagement, retention, and trust, • Lead PR, communications, industry events, and thought leadership initiatives Experience • 10+ years of marketing experience, including senior leadership roles, • Proven success scaling marketing at a B2B or B2B2C SaaS or fintech company, • Strong background in demand generation and revenue-driven marketing, • Strategic thinker with a hands-on execution mindset, • Exceptional communication and storytelling skills, • Experience in fintech, proptech, real estate, or financial services, • Competitive base salary and bonus structure, • Stock options, • Multiple health, dental, and vision plans starting day one, • Remote office expense reimbursement, • Generous PTO and holiday schedule, • Commuter benefits, • Life insurance, • Quarterly team kickoffs and regular team outings, • Amazing offices in NYC and Tel Aviv

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Principal Customer Success Manager to join our team to manage our largest payer customer. Reporting to the Head of Customer Success for Payers and Partners, you will serve as a dedicated relationship owner, advocate, and leader overseeing Spring's largest and most strategic, integrated payer. You will spearhead critical cross-functional initiatives, retention, growth, and serve as a trusted consultant to key stakeholders. This role requires deep expertise and tenure managing jumbo, complex customer relationships. More specifically, we are seeking a customer success professional with extensive experience managing and navigating national payer relationships. This is a full time, fully remote position with approximately 10 to 15 percent travel required. What you'll do: • Serve as the senior leader and dedicated strategic partner for Spring Health's largest payer customer, • Develop collaborative working relationships with payer leadership to spearhead initiatives that drive meaningful impact, retention, and growth, • Consistently demonstrate Spring Health's value proposition and link to customer's defined success metrics, • Own the customer lifecycle from implementation to engagement strategies to contract upsells and renewals. This will include:, • Timely action plans and account planning, • Engagement communication ideation, strategy & execution, • Ongoing reporting and insights to deliver data-driven recommendations, • Business review creation and presentation to senior executives, • Spearhead cross-functional initiatives to present key customer feedback and process improvements, • Drive variable revenue through targeted engagement strategies, • Customer Retention and Renewal Rate: High retention and renewal rates, securing long-term growth with key customer relationships., • Bachelor's degree or higher preferred, • 10-15 years of experience in account management/customer success/healthcare management, preferably with National Accounts/Jumbo Payer Customers, • Extensive experience managing and expanding relationships with national and regional health plans; proven ability to influence executives and key business stakeholders., • Demonstrated success achieving renewal, upsell, and revenue growth targets within jumbo accounts., • Experience in upselling and retaining customers to drive additional revenue (recurring and variable), • Exceptional project management skills and organization, • Innate ability to thrive in fast-paced environments, • Outstanding communication skills with a thoughtful and collaborative approach to relationships, • Humility, resourcefulness, directness, ambition, professionalism, • Proven ability to question, probe, and challenge partners to ensure their ultimate needs are met, • A deep passion for transforming the U.S. healthcare system, especially mental health, • Previous exposure to the complexities and challenges in US healthcare, • Demonstrated passion for, and understanding of, mental illness and the broader U.S. healthcare system, • Experience using data visualization techniques to present key findings, • Experience with member communication strategies, • Proven track record of portfolio retention and growth across national and regional health plans Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Connexity, a Taboola company, is a data-driven retail performance marketing and commerce platform that helps online retailers acquire new customers and drive incremental sales at a cost that meets their ROI objectives. As the leading independent source of new customers and sales for retailers, we manage the complexities of new customer acquisition on behalf of thousands of retailers. Connexity technology connects merchants like Walmart, Wayfair and Macy's with high-intent shoppers across a vast and complex network of publishers, creators, search and marketplace channels. We joined forces with Taboola in 2021, own ShopYourLikes and Skimlinks, making us the largest, open-web performance platform in the Retail & eCommerce space, generating $5B of GMV/retail sales per year. As a result of our growth and expansion, we're seeking a Sales Manager to join our US team! The Marketing Intern is based in NY, reports to the Marketing Manager, and is a part of the Marketing Team. The Marketing Intern works closely with the US marketing team on key projects for the business across our Connexity and Skimlinks products, for both client nurturing activities (newsletters, playbooks, customer events) and lead generation campaigns (performance marketing campaign, webinars, industry events). Responsibilities: In this role, you will assist with various marketing campaigns and collateral such as newsletters, playbooks, video-content marketing, and tradeshows. We are a small, yet agile marketing team, but we are very collaborative and eager to work alongside you. You will receive the feedback and knowledge you need to become a marketing associate. As part of your internship, you’ll be working on/and be responsible for key projects, including: Data Intelligence & Storytelling $5 billion of sales were generated through our platforms in 2025. We are a data-driven company and leverage data for all our marketing collateral and campaigns. Analyzing our data and finding a compelling story for clients is an important priority; you will assist in both parts of this process, as well as sharing distilled insights across external comms & content. External Comms Our Newsletter Program is a cornerstone of customer engagement for Skimlinks and Connexity in the United States. You’ll play a key role in the creation of these newsletters delivering content insight and commercial updates weekly to help Publishers grow their commerce content strategies. Content Our playbooks are one of the ways we share retail industry trends, macroeconomic and microeconomic insights, and essential forecasts for the ecommerce space for both existing and new customers. You’ll be assisting with sourcing data and insights from both our internal data systems and third-party resources to help publish these playbooks and decklets. You will work with the marketing team to ensure the data, formatting, and wording of these decklets and playbooks are correct, polished, and refined. What we want you to get from the internship Learning and development is hugely important to us. And we know how important it is to have the opportunity to learn new things and to practice at the start of your career. We will invest in you and give you the chance to build upon or develop new skills including: • Analytics, • Data-storytelling, • Copywriting, • Marketing content creation, • Campaign analysis & decision making, • Working with commercial teams, • Currently enrolled undergraduate or graduate student working towards a degree in Marketing or a related field., • Proficient in conducting research., • Demonstrated analytical skills., • Experience with Google Analytics. Voted “Best Places to Work,” our culture is driven by self-starters, team players, and visionaries. Headquartered in Santa Monica, the company operates sites and business services in the US, UK, EMEA, and APAC. We offer a hybrid work schedule and free in-office lunch for our interns. We are committed to providing a culture at Connexity that supports the diversity, equity and inclusion of our most valuable asset, our people. We encourage individuality, and are driven to represent a workplace that celebrates our differences, and provides opportunities equally across gender, race, religion, sexual orientation, and all other demographics. Our actions across Education, Recruitment, Retention, and Volunteering reflect our core company values and remind us that we’re all in this together to drive positive change in our industry. The pay range for this position is $18/hr for a maximum of 29 hrs/week, and for a 3 month duration. This position is hybrid, at least 3 days/week in our New York office.

Job Description[solidcore] is looking for a Head Coach who is passionate about sharing the [solidcore] brand and workout. Reporting to the Area Manager, the Head Coach is responsible for various tasks that will not only support the Studio and its success, but also support [solidcore] as a company in our mission to be the fastest growing and most successful boutique fitness studio. The Head Coach is expected to role model all of the qualities and attributes of an exceptional coach – the Head Coach is expected to coach an average of ten (10) classes per week. Responsible for delivering a best in class experience, setting the standards for other coaches to aspire to. The Head Coach provides a high level of coach development, giving consistent feedback to their team with the ability to provide support in-studio throughout new coach trainings. You will be responsible for: • Serving as the [solidcore] studio’s lead coach, maintaining a full schedule of 10+ classes per week., • Serving as an example and setting the expectations for new and existing coaches., • Delivering a best-in-class fitness and customer service experience consistent with [solidcore] standards., • Meeting company utilization & retention expectations on both an individual level and for the studio as a whole., • Taking direction from the Area Manager to assist with day-to-day operations of the studio., • Lead outreach and marketing efforts as necessary to scout new clients and create long-term partnerships in the community., • Providing coach development to a team of coaches, delivering informal/formal feedback & assisting new coach trainings with in-person support., • Assisting as needed with responses to client requests and resolving concerns promptly and effectively., • Maintaining product knowledge for all studio retail operations, including class packages, current promotions, and apparel., • Executing routine operational tasks including, but not limited to ordering supplies, conducting inventory, and maintaining sales logs., • Ensuring the studio and equipment remain impeccable and fully-functioning at all times., • Other duties and projects as assigned and as needed. What we need from you:, • This is a permanent, exempt, full-time position with an expected 40 hours per week (including classes coached)., • Flexible and variable availability including weekends & holidays with ability to accommodate coach training schedules & the fluctuating needs of the business., • Ability to lift / carry a minimum of 30 pounds., • Proficiency in g-Suite and MS office, specifically excel and google sheets.What skills and experience you will bring to us:, • Optimism and hard work with a love for health, fitness, and the [solidcore] workout., • Passionate about helping others become the strongest version of themselves and achieve their goals., • Passionate about building relationships and developing teams, creating an environment that fosters growth., • Ability to thrive in a fast-paced, people-focused, entrepreneurial environment., • 1-2 years prior group fitness experience., • Outgoing and personable with a desire to build relationships within and outside the [solidcore] community., • Team player with a positive attitude., • Genuine desire to inspire and motivate others., • Reliable and professional., • Comfortable on a mic leading a fast-paced class with loud music and lots of energy in the room., • Ability to model the [solidcore] brand and culture and serve as a lead representative of the [solidcore] community., • Superior client relations and communication skills.Compensation & Benefits:, • Compensation Range: $65,000.00-70,000.00 per year, based on skills and experience, • Bonus eligibility based on performance, • Monthly cell phone stipend, • 401k with employer match, • Health, dental, & vision insurance, • Flexible PTO, • Free drop in classes at [solidcore]

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) The Client Success Manager will be the main point of contact for employer accounts introduced through Maven's channel partnerships - driving enrollment and engagement while taking direct accountability for net revenue retention, renewal health, and expansion readiness. You'll translate member outcomes into quantifiable business value for clients, orchestrate cross-functional motions with Sales, Renewals, Product, and Analytics, and build the strategic account plans that protect and grow Maven's revenue. This is not a reactive support role, it's a commercial position that requires equal parts relationship depth, analytical rigor, and business acumen. This person will be on the front lines as a trusted advisor to our clients and a key partner to our channel partnership teams. As Client Success Manager at Maven, you will: • Support the success and satisfaction of your portfolio of employer clients, helping ensure strong client retention and engagement, • Collaborate with channel/payer partner client executives to manage broader strategic client relationships and unlock additional business opportunities within your portfolio, • Assist in building and maintaining account plans, tracking renewal milestones, and identifying opportunities for growth., • Monitor client health and engagement on an ongoing basis, flagging potential risks early and collaborating with your manager and team to develop mitigation plans., • Identify potential opportunities for client expansion and collaborate with Sales to build business cases and handoffs., • Partner with Sales and Renewals teams to ensure smooth account transitions and handoffs, contributing to clear narratives and data-supported recommendations., • Support client enrollment and engagement initiatives that drive measurable business outcomes, such as employee utilization, satisfaction, or program adoption., • Participate in Quarterly Business Reviews and other client-facing presentations, sharing data insights and supporting renewal or expansion discussions., • Consult clients on program optimization using Maven's expertise, benchmark data, and program resources, ensuring measurable business impact., • Maintain strong client relationships, fostering satisfaction, loyalty, and advocacy, and supporting case studies or success stories where appropriate., • Collaborate with cross-functional teams (product, engineering, analytics, marketing) to support client projects, timelines, and deliverables., • Manage client inquiries, issues, and escalations, coordinating with partner teams as needed to resolve challenges., • Share client insights internally to help improve products, processes, and marketing initiatives., • 5+ years of experience in account management, customer success, or client services within digital health, healthcare, benefits, or SaaS companies, with demonstrated ability to manage client relationships and contribute to commercial outcomes., • Experience working with enterprise employer clients through channel/payer partners (5,000+ employees) preferred., • Proven ability to support and execute marketing or engagement strategies that drive measurable client outcomes., • Passion for healthcare and supporting organizational change., • Collaborate with internal teams to deliver a seamless experience for clients, providing insights that inform product, process, or market improvements., • History of contributing to client retention, renewal management, and account growth opportunities., • Ability to build and maintain relationships with multiple stakeholders (HR, Benefits, Finance), navigating client environments effectively., • Experience partnering with Sales or Renewals teams to support commercial opportunities and account growth., • Strong interpersonal, verbal, written, and presentation skills, with the ability to communicate clearly and influence internal and external stakeholders., • Ability to prioritize and manage multiple tasks while ensuring deadlines and deliverables are met., • Analytical skills and strategic thinking – able to translate data and client performance into actionable insights in collaboration with clients., • Experience supporting the full lifecycle of customer success post-sales (implementation, adoption, product training, renewals, and account management)., • Comfort operating in a growing and evolving environment, adaptable to changing processes and ambiguity., • Experience at a digital health company in health, wellness, or family health space., • Experience with managing high volume of clients is preferred, • Experience supporting health benefit programs for employer or payer clients. This role requires active work authorization in the US. Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C., we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job Description About Us Pearl is AI for professional services at global scale—combining advanced AI with verified human expertise to deliver help that's accurate, accountable, and fast. Since 2003, our network has connected millions of customers with licensed professionals across 196 countries, making real expertise available anytime, anywhere. Our Values • Data driven: Data decides, not egos, • Courageous: We take risks and challenge the status quo, • Innovative: We're constantly learning, creating, and adapting, • Lean: We focus on customers, using lean testing to learn how to serve them best, • Humble: Past success is not a guarantee of future success The Opportunity Pearl operates a large consumer marketplace that connects people with independent professionals. We are now building a B2B business to help those professionals acquire clients and grow their own solo practices. This role is the General Manager of that B2B business. You will own the end-to-end strategy, execution, and P&L for our B2B portfolio — building the go-to-market engine that will take the business from early revenue to a $100M+. This role is equal parts strategy and hands-on execution, designed for a leader who thrives in ambiguity. What You'll Own General Management & P&L • Full ownership of the B2B business, including P&L, pricing, packaging, and the growth roadmap., • Accountability for scaling the business from early revenue to $100M+ over time by building a repeatable go-to-market model and a strong operating foundation., • Design, build, and scale an end-to-end GTM engine across acquisition, activation, conversion, retention, and monetization, ensuring tight alignment between product, marketing, sales, and customer success, • Develop and operationalize a repeatable vertical launch playbook, from market selection and positioning through execution, measurement, and iteration, • Anticipate market and customer inflection points, proactively evolving GTM strategy using leading indicators and pattern recognition—setting direction based on what's coming next, not just reporting on what's already happened, • Partner closely with Product, Engineering, Business Development, Operations, and executive teams to identify and launch AI-driven capabilities that materially improve customer outcomes and unit economics., • Influence product and platform roadmaps to ensure GTM and business economics are tightly integrated, • Establish operating cadence, KPIs, and governance that enable fast execution without unnecessary bureaucracy, • Be the "glue" that fosters alignment and connectivity via strong communication, change management, and knowledge management practices down and across team hierarchies., • Represent Pearl externally with partners, at conferences, and within the independent professional ecosystem, • Build strategic partnerships that accelerate distribution, credibility, and adoption What Success Looks Like First 90 Days • Deep understanding of the customer, market, product, and revenue mechanics, • Identification and activation of the highest-impact near-term revenue levers, • Demonstrable acceleration in acquisition, conversion, and revenue velocity, • Early proof points that the vertical playbook is repeatable, • A validated path toward unlocking the broader $100M+ opportunity, • Pearl positioned as a category-defining platform for independent professionals The Ideal Candidate Required Experience • GM- or VP-level leader with full P&L ownership, • Proven experience scaling a B2B, SaaS, marketplace, or platform business from early revenue to tens of millions, • Deep understanding of SMB, microbusiness, or solo professional markets, • Hands-on GTM operator with experience building acquisition and conversion engines, • Experience at companies serving independent professionals or small businesses (e.g., Intuit, Shopify, Square, Toast, GoDaddy, or similar), • Experience launching new verticals or business lines from scratch, • Entrepreneurial, high-ownership mindset with a bias for action, • Comfortable with ambiguity and capable of bringing clarity quickly, • Data-driven, customer-obsessed, and outcomes-oriented, • Marketplace, lead-generation, or freemium business model experience, • Experience in legal tech or related vertical SaaS markets serving independent professionals, • Founder experience with strong learning velocity, • True ownership: a GM role with real authority and accountability, • A massive market opportunity at the intersection of AI and independent professionals, • Ability to shape product, GTM, and team from the ground up, • Backed by an established consumer platform California, Florida, Georgia, Idaho, Illinois, Massachusetts, Michigan, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Texas, Virginia, Washington, and Wisconsin. Pay Transparency Pearl will provide pay transparency information upon application to those in qualifying jurisdictions. Employment is with JustAnswer LLC, a Pearl company. Our Commitment to an Inclusive Workplace We welcome people from all backgrounds who seek the opportunity to help build a future where professional services are readily available to all. If you have curiosity, passion, and a collaborative spirit, come work with us. Pearl is committed to an inclusive workplace. Pearl is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. AI Disclosure & Informed Consent Artificial intelligence (AI) technology may be used during the hiring process to record, transcribe, analyze, and rank interview responses. By submitting your application and participating in the interview process, you acknowledge and consent to the use of AI technology in the hiring process. For more information see our AI Disclosure and Consent Policy. #LI-Remote

Job Description[solidcore] is looking for a Head Coach who is passionate about sharing the [solidcore] brand and workout. Reporting to the Area Manager, the Head Coach is responsible for various tasks that will not only support the Studio and its success, but also support [solidcore] as a company in our mission to be the fastest growing and most successful boutique fitness studio. The Head Coach is expected to role model all of the qualities and attributes of an exceptional coach – the Head Coach is expected to coach an average of eight (8) classes per week. Responsible for delivering a best in class experience, setting the standards for other coaches to aspire to. The Head Coach provides a high level of coach development, giving consistent feedback to their team with the ability to provide support in-studio throughout new coach trainings. You will be responsible for: • Serving as the [solidcore] studio’s lead coach, maintaining a full schedule of 8+ classes per week., • Serving as an example and setting the expectations for new and existing coaches., • Delivering a best-in-class fitness and customer service experience consistent with [solidcore] standards., • Meeting company utilization & retention expectations on both an individual level and for the studio as a whole., • Taking direction from the Area Manager to assist with day-to-day operations of the studio., • Lead outreach and marketing efforts as necessary to scout new clients and create long-term partnerships in the community., • Providing coach development to a team of coaches, delivering informal/formal feedback & assisting new coach trainings with in-person support., • Assisting as needed with responses to client requests and resolving concerns promptly and effectively., • Maintaining product knowledge for all studio retail operations, including class packages, current promotions, and apparel., • Executing routine operational tasks including, but not limited to ordering supplies, conducting inventory, and maintaining sales logs., • Ensuring the studio and equipment remain impeccable and fully-functioning at all times., • Other duties and projects as assigned and as needed. What we need from you:, • This is a permanent, exempt, full-time position with an expected 40 hours per week (including classes coached)., • Flexible and variable availability including weekends & holidays with ability to accommodate coach training schedules & the fluctuating needs of the business., • Ability to lift / carry a minimum of 30 pounds., • Proficiency in g-Suite and MS office, specifically excel and google sheets.What skills and experience you will bring to us:, • Optimism and hard work with a love for health, fitness, and the [solidcore] workout., • Passionate about helping others become the strongest version of themselves and achieve their goals., • Passionate about building relationships and developing teams, creating an environment that fosters growth., • Ability to thrive in a fast-paced, people-focused, entrepreneurial environment., • 1-2 years prior group fitness experience., • Outgoing and personable with a desire to build relationships within and outside the [solidcore] community., • Team player with a positive attitude., • Genuine desire to inspire and motivate others., • Reliable and professional., • Comfortable on a mic leading a fast-paced class with loud music and lots of energy in the room., • Ability to model the [solidcore] brand and culture and serve as a lead representative of the [solidcore] community., • Superior client relations and communication skills.Compensation & Benefits:, • Compensation Range: $65,000.00-70,000.00 per year, based on skills and experience, • Bonus eligibility based on performance, • Monthly cell phone stipend, • 401k with employer match, • Health, dental, & vision insurance, • Flexible PTO, • Free drop in classes at [solidcore]

Job DescriptionCatbird is filling an exciting role for a Customer Analytics Manager, reporting to the VP of Marketing. In this role, you will partner closely with our marketing, finance, product, and leadership team to develop best in class retention strategies, increase customer loyalty and lifetime value, and mitigate churn across our e-commerce and store customer cohorts. Our ideal candidate is data driven with a deep understanding of the full customer lifecycle and its drivers. Key Responsibilities • Extract and analyze CRM data, customer service feedback, customer purchase behavior, and survey insights to build out the following: - Streamlined customer dashboards for ongoing and ad hoc analysis- Summary of key insights and actions to wider team - Automated reporting in Catbird’s BI platform, Looker, • Define additional metrics and tracking to measure Catbird’s retention health and brand heat., • Identify shifts within our customer behavior and relevant actions to drive growth, • Work closely with marketing to provide data driven direction on lifecycle marketing campaigns across channels., • Provide data driven framework for Catbird’s pilot loyalty program and clienteling services across e-commerce and store., • Work closely with the marketing and merchandising teams to provide insights into audience segmentation, purchase behavior, cross purchase and spend trends., • Partner with the marketing and retail teams to create monthly and weekly customer engagement reporting, and measurable KPIs., • Work with marketing on A/B testing processes for creative, messaging, send frequency, and timing to constantly improve performance.Our Ideal Candidate, • 5+ years experience in corporate strategy, consulting, or CRM experience, • Strong data analytics and qualitative skills, SQL is a strong plus!, • Deep experience in analytics platforms, • Looker proficiency a must: dashboard modeling and design: Looks, views, and joins as well as data validation, • Experience with customer research methods – including coding and deploying surveys, and social listening, • Ability to translate insights into actionable strategies, • A strong communicator who enjoys collaborating with small, cross functional teams, • A passion for the Catbird brand and sustainability mission is a strong plus!Perks & Benefits, • Healthcare eligibility following 30 days of hire with 75% of the medical premium covered by Catbird. And 25% of the premium is covered for children. We also offer dental and vision., • Generous PTO plus additional paid holidays, sick days, and an extra day off during the month of your birthday!, • 401(k) with profit sharing and safe harbor contribution eligibility after one year of employment. We invest through a portfolio focused on socially responsible funds., • Professional Development Stipend: an allotment of $200/year, plus other workshops and talks throughout the year, • Parental Leave: 12 weeks are 100% paid., • The Catbird Giving Fund: We vote as a company on what organizations to support. A portion of all sales, year round, are donated to nonprofits aligned with our core beliefs of equality and helping others., • A generous employee discount, • Pre-taxed commuter discounts to save money on getting to work, • Discounted Citi Bike Annual Membership, • Regular company-wide celebrations & events

Job DescriptionAbout Workato Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com. Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: * Business Insider named us an "enterprise startup to bet your career on" * Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world * Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America * Quartz ranked us the #1 best company for remote workers Responsibilities We are looking for an exceptional Customer Success Manager to join our growing Commercial Customer Success team. In this role, you will be involved in working with customers to ensure the success and adoption of the Workato Intelligent Automation Platform. You will also be responsible for the success of an assigned set of customer onboardings in a timely and productive manner. In this role, you will also be responsible to: * Develop and maintain strategic business relationships with customers to drive adoption and retention. * Provide technical Workato product expertise. * Be the expert in deployment models and governance structures and share best practices from a business and technical perspective. * Educate People, Marketing, Sales, Customer and Finance Operations on the business value achieved through automating their processes. * Develop and implement processes and programs to increase usage of the product within the current group and drive cross sell opportunities within other groups. * Actively coach and mentor the broader CSM team, contributing to overall team development * Serve as the primary point of escalation when customer issues arise, troubleshoot, and ensure quick resolution. * Provide quantitative/qualitative analysis to inform team decision-making and product roadmap. * Become the trusted customer advisor and be the customer advocate within Workato. * Be available to work US hours. RequirementsQualifications / Experience / Technical Skills * BS or equivalent education * 5+ years of experience in consulting, customer success management and technical account management. Prior experience as a Account Executive, Senior Member of a large consulting firm or CSM in SaaS/iPaaS preferred * Experience in Integration and/or business automation. * Understanding of large complex businesses with many stakeholders. * Awareness of each of the following roles day to day processes and expertise in several; People (HR), Finance, Marketing, Sales, and Post Sales Customer Organizations. * Comfortable operating with revenue targets. * Impressive track record of high customer retention and growth. * Strong sense of customer empathy and customer-centrism. * Excellent interpersonal and communication skills. * Strong problem solving and analytical thinking. * Entrepreneurial drive and comfort working in ambiguous, quickly-changing environments. * A passion for and belief in the power of automation to drive business value. * Prior Experience in Digital Transformation preferred. * Experience in Integration and/or business automation. * Past lead experience is a plus. Soft Skills / Personal Characteristics * Ability to effectively prioritize tasks and manage time, even under high-pressure situations. * Highly organized, able to manage many projects concurrently. * Issue management and resolution-focused. * Strong collaboration skills, ability to adapt to a dynamic start-up environment with a passion for making an impact; we want company builders. * Strong critical thinking, analytical skills with an entrepreneurial and proactive mind-set. * Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience. * Fast learner who can independently conduct extensive research, and synthesize ideas, information and options quickly. * Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. For New York applicants, the base pay for this role may range between $95,000 - $130,000 plus variable, benefits, perks, and equity. (REQ ID: 2627)

Job DescriptionCompany Description Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it’s not just what we do, it’s who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible. Job Description We are currently hiring a Clinic Support Associate for immediate, long-term employment. Our expectations of a clinic support associate is to do any clinic support duties such as Front Desk and Aiding. You'll help manage front desk operations and assist clinicians with patient care — ensuring a smooth, welcoming experience for every patient. If you're looking for a hands-on role in a fast-growing field where you can make a real impact, this is a great opportunity to learn and grow with an expert team. Apply today and join a team that puts patients and people first. Days & Hours: Monday/Wednesday 8am-8pm, Tuesday/Thursday 10am-2pm & Friday 10am-6pm Essential Responsibilities • Greets and welcomes patients and visitors with an upbeat attitude and warm, inviting smile—whether in person or over the phone—while answering or directing inquiries and efficiently checking in patients., • Delivers a high level of customer service by ensuring patient satisfaction, optimizing provider time, and maximizing treatment room utilization through accurate appointment scheduling in person or via phone., • Manages scheduling operations with a focus on growth, including maximizing provider availability and treatment room usage., • Maintains on-time patient flow by promptly notifying clinicians of patient arrivals, monitoring service delivery against the schedule, and alerting providers of any delays., • Receives and processes incoming faxes promptly, ensuring timely communication and documentation., • Performs accurate data entry into the Electronic Medical Record (EMR) system, including patient information, treatment plans, and updates., • Generates reports, logs, and lists, including financial reconciliations and patient retention tracking, with a high level of accuracy., • Ensures co-pays are tallied, reconciled, and manages credit extended to patients., • Sets up new and returning patient cases in Theraoffice, including obtaining and verifying demographic and insurance information., • Contacts treating physicians to obtain updated prescriptions for Occupational and Physical Therapy treatments and obtains Plans of Care, updating the system accordingly., • Assists patients during therapy by applying heat packs, paraffin dips, helping into pools and onto equipment, monitoring exercise, and guiding through prescribed routines., • Educates patients on proper equipment use and exercise techniques to ensure safety and effectiveness., • Prepares patients for therapy treatments by providing comfort, assistance, and reassurance., • Provides information to patients by answering questions, addressing concerns, and alleviating fears with empathy and professionalism., • Maintains patient confidentiality and protects sensitive information in compliance with HIPAA guidelines and clinic policies., • Maintains a safe, clean, and organized environment by complying with all procedures, rules, and regulations., • Performs light cleaning duties including laundry, treatment table turnover (cleaning and sanitizing), and garbage disposal to ensure a hygienic treatment area., • Prepares treatment rooms by sterilizing and delivering equipment and supplies, positioning equipment for therapist access, assisting patients on equipment, and following prescribed protocols before patient arrival., • Answers calls from physicians, hospitals, and patients, demonstrating exemplary customer service skills., • Maintains physical therapy supplies inventory by monitoring stock levels, anticipating needs, placing and expediting orders, and verifying receipt of supplies., • Performs other duties and assignments as required to support clinic operations and patient care Physical Requirements While performing the duties of this job, the staff member is frequently required to walk, stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The staff member can regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception. The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the company’s services (may include: visitors, patients, staff members, or others). Qualifications • High school diploma or GED is required., • One (1) year of medical office experience preferred, with familiarity in EMR systems a plus., • One year of experience in a customer service-oriented role is strongly preferred., • Proficiency in Google Suite is required., • Strong communication skills and the ability to interact professionally with customers, co-workers, and management, while calmly and effectively resolving client concerns, • Ability to work effectively within a team environment., • Excellent interpersonal skills and the ability to quickly adapt to new programs., • Ability to successfully complete in-service training., • Ability to observe, evaluate, and record patients' conditions, reactions, and changes in physical condition., • Ability to maintain a professional attitude and conduct in the welfare of patients., • Strong record-keeping and report-writing skills., • Ability to use logic and problem-solving skills to resolve issues, • Ability to work independently under tight deadlines in a rapidly changing environment, • Excellent time management and organizational skills, • We’re looking for career-minded individuals interested in long term-opportunities, not seasonal or temporary roles Additional Information The anticipated hourly pay range for this position is $17-20. Compensation is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography.

Job Description[solidcore] is looking for a Head Coach who is passionate about sharing the [solidcore] brand and workout. Reporting to the Area Manager, the Head Coach is responsible for various tasks that will not only support the Studio and its success, but also support [solidcore] as a company in our mission to be the fastest growing and most successful boutique fitness studio. The Head Coach is expected to role model all of the qualities and attributes of an exceptional coach – the Head Coach is expected to coach an average of ten (10) classes per week. Responsible for delivering a best in class experience, setting the standards for other coaches to aspire to. The Head Coach provides a high level of coach development, giving consistent feedback to their team with the ability to provide support in-studio throughout new coach trainings. You will be responsible for: • Serving as the [solidcore] studio’s lead coach, maintaining a full schedule of 10+ classes per week., • Serving as an example and setting the expectations for new and existing coaches., • Delivering a best-in-class fitness and customer service experience consistent with [solidcore] standards., • Meeting company utilization & retention expectations on both an individual level and for the studio as a whole., • Taking direction from the Area Manager to assist with day-to-day operations of the studio., • Lead outreach and marketing efforts as necessary to scout new clients and create long-term partnerships in the community., • Providing coach development to a team of coaches, delivering informal/formal feedback & assisting new coach trainings with in-person support., • Assisting as needed with responses to client requests and resolving concerns promptly and effectively., • Maintaining product knowledge for all studio retail operations, including class packages, current promotions, and apparel., • Executing routine operational tasks including, but not limited to ordering supplies, conducting inventory, and maintaining sales logs., • Ensuring the studio and equipment remain impeccable and fully-functioning at all times., • Other duties and projects as assigned and as needed. What we need from you:, • This is a permanent, exempt, full-time position with an expected 40 hours per week (including classes coached)., • Flexible and variable availability including weekends & holidays with ability to accommodate coach training schedules & the fluctuating needs of the business., • Ability to lift / carry a minimum of 30 pounds., • Proficiency in g-Suite and MS office, specifically excel and google sheets.What skills and experience you will bring to us:, • Optimism and hard work with a love for health, fitness, and the [solidcore] workout., • Passionate about helping others become the strongest version of themselves and achieve their goals., • Passionate about building relationships and developing teams, creating an environment that fosters growth., • Ability to thrive in a fast-paced, people-focused, entrepreneurial environment., • 1-2 years prior group fitness experience., • Outgoing and personable with a desire to build relationships within and outside the [solidcore] community., • Team player with a positive attitude., • Genuine desire to inspire and motivate others., • Reliable and professional., • Comfortable on a mic leading a fast-paced class with loud music and lots of energy in the room., • Ability to model the [solidcore] brand and culture and serve as a lead representative of the [solidcore] community., • Superior client relations and communication skills.Compensation & Benefits:, • Compensation Range: $65,000.00-70,000.00 per year, based on skills and experience, • Bonus eligibility based on performance, • Monthly cell phone stipend, • 401k with employer match, • Health, dental, & vision insurance, • Flexible PTO, • Free drop in classes at [solidcore]

Job Description Mirage is an AI-native video platform that intelligently orchestrates production and editing through natural language. Our models leverage contextual awareness to execute the same creative decisions a professional editor would — dramatically improving productivity for experienced teams, while making video creation accessible to anyone. We’re an interdisciplinary team addressing some of the most difficult technical and creative challenges in generative media. As an early member of our team, you’ll tackle foundational problems that remain largely unsolved across the industry, driving an outsized impact on the future of creative expression. More about us Product (Captions by Mirage) Research (Seeing Voices, technical-white-paper) Updates (Mirage on X / twitter) TechCrunch, Forbes AI 50, Fast Company (press) Our Investors We’re very fortunate to have some the best investors and entrepreneurs backing us, including Index Ventures, Kleiner Perkins, Sequoia Capital, Andreessen Horowitz, Uncommon Projects, Kevin Systrom, Mike Krieger, Lenny Rachitsky, Antoine Martin, Julie Zhuo, Ben Rubin, Jaren Glover, SVAngel, 20VC, Ludlow Ventures, Chapter One, and more. Please note that all of our roles will require you to be in-person at our NYC HQ (located in Union Square) About the Role We’re looking for a Lifecycle Marketing Lead to own the end-to-end customer journey across Captions’ products. In this role, you’ll build and scale lifecycle programs that drive onboarding, conversion, retention, and winback across iOS, Android, and web. You’ll own both strategy and execution: defining the lifecycle roadmap, building campaigns, and continuously optimizing performance across email, push, and in-app channels. You’ll partner closely with our product, engineering, data science, and creative teams to deliver the right message to the right customer at the right time. The programs you build will directly impact core company metrics and shape how customers experience and engage with Captions. This role is ideal for someone excited to get hands-on while setting a clear vision for lifecycle marketing at scale. Key Responsibilities * Own the full customer lifecycle, from onboarding and activation to conversion, retention, and winback * Define and execute a lifecycle marketing roadmap aligned with company goals and product priorities * Build, launch, and optimize cross-channel campaigns across email, push, in-app, and SMS * Design and run experiments to improve key subscription metrics such as trial conversion, churn, reactivation, and LTV * Partner closely with product, engineering, data science, and creative teams to deliver personalized, timely customer experiences * Leverage data and insights to continuously improve performance and inform lifecycle strategy * Use AI tools to accelerate execution, improve copy, and support analysis and experimentation Requirements * Minimum of 6+ years of experience in lifecycle, CRM, or retention marketing at a software company or high-growth subscription business * Proven track record of building lifecycle programs from early foundations, not just optimizing mature systems * Expert-level proficiency in Iterable (required), including building complex journeys and running experiments * Experience across the full lifecycle with a strong understanding of subscription metrics and how lifecycle programs move them * Strong mobile experience driving engagement across iOS and Android, with comfort owning cross-channel strategies * Highly analytical and experimental mindset, with experience designing structured tests and measuring incrementality * Collaborative approach and excitement about partnering cross-functionally Bonus Points * You have a strong understanding of the creator economy and the end-to-end content creation process * You’ve worked in a product-led growth or self-serve funnel environment * You have experience with mobile measurement, attribution, or analytics platforms such as Amplitude or Mixpanel Benefits: * Comprehensive medical, dental, and vision plans * 401K with employer match * Commuter Benefits * Catered lunch multiple days per week * Dinner stipend every night if you're working late and want a bite! * Grubhub subscription * Health & Wellness Perks (Talkspace, Kindbody, One Medical subscription, HealthAdvocate, Teladoc) * Multiple team offsites per year with team events every month * Generous PTO policy Captions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please note benefits apply to full time employees only. Compensation Range: $150K - $190K

Job DescriptionAbout SkillersZone LLC:SkillersZone LLC is a leading provider of affiliate marketing and recruitment software solutions. We empower businesses to optimize their marketing and recruitment strategies using innovative, user-friendly technology. We are looking for an experienced Email Marketing Specialist to join our marketing team and help drive lead generation, customer retention, and engagement through targeted email campaigns. Position Overview:The Email Marketing Specialist will be responsible for developing, executing, and optimizing email marketing campaigns to engage our audience, nurture leads, and drive business growth. You will work closely with the marketing team to create personalized email content, analyze campaign performance, and continuously improve the email marketing strategy to meet business goals. Key Responsibilities: Email Campaign Development: Design, create, and execute email marketing campaigns that engage and convert leads, including promotional emails, newsletters, drip campaigns, and customer retention emails. Email List Management: Manage and segment email lists based on customer behavior, demographics, and engagement levels to ensure targeted and personalized communication. Content Creation: Collaborate with the content team to write and design compelling email copy, subject lines, and calls-to-action that resonate with the target audience and drive conversions. Campaign Optimization: Monitor and analyze email campaign performance, including open rates, click-through rates, and conversion rates. Use A/B testing, segmentation, and personalization techniques to continuously optimize email performance. Automation & Workflows: Set up and manage automated email workflows, ensuring timely delivery of emails based on user behavior, lifecycle stages, and triggers. Reporting & Analytics: Track and report on key email marketing metrics, providing insights and recommendations to improve future campaigns and strategies. Compliance & Best Practices: Ensure all email marketing activities comply with relevant regulations (e.g., GDPR, CAN-SPAM) and follow industry best practices for email design, list management, and content. Integration with Other Channels: Collaborate with other marketing teams (e.g., social media, content marketing) to ensure email campaigns align with overall marketing strategies and leverage cross-channel opportunities. Customer Feedback: Collect and analyze customer feedback to understand their preferences, improve email content, and ensure high engagement. Qualifications: Proven experience as an Email Marketing Specialist, Marketing Coordinator, or similar role, with a focus on email campaigns and automation. Proficiency in email marketing platforms (e.g., Mailchimp, HubSpot, Marketo, ActiveCampaign). Strong understanding of email marketing best practices, including list segmentation, A/B testing, and personalization strategies. Excellent copywriting and content creation skills, with the ability to craft compelling messages that drive engagement and conversions. Strong analytical skills, with the ability to track, analyze, and report on key email metrics and make data-driven decisions. Experience with email automation tools and CRM systems (e.g., Salesforce, HubSpot). Familiarity with HTML and CSS for basic email customization is a plus. Ability to manage multiple campaigns and priorities in a fast-paced, deadline-driven environment. Knowledge of email marketing compliance regulations (e.g., GDPR, CAN-SPAM). Bachelor’s degree in Marketing, Communications, Business, or a related field. Why Join Us? Competitive salary and performance-based incentives. Comprehensive benefits package, including health, dental, and vision coverage. A dynamic, creative, and collaborative work environment with ample opportunities for growth. Work on innovative marketing strategies that are shaping the future of affiliate marketing and recruitment. Flexible work environment with a focus on work-life balance. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Fairstead is a purpose-driven real estate firm dedicated to building affordable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns and manages a portfolio of more than 27,000 apartments across 28 states. As an integrated owner, operator, and innovator, Fairstead brings development, construction, and property management under one unified platform to deliver high-quality affordable housing that serves our residents at scale. At Fairstead, we believe affordable housing should be thoughtfully designed, professionally managed, and responsibly operated. We seek to create and preserve housing that serves residents while delivering long-term value to communities, partners, and stakeholders. Fairstead challenges industry norms through our tech-forward, entrepreneurial approach to affordable housing. In addition to core real estate capabilities, we operate innovative service lines designed to improve resident outcomes, strengthen communities, and drive operational efficiency. We embrace digital transformation, data-driven decision-making, and emerging technologies, including AI, to build scalable systems that support sustainable growth, grounded in a culture of entrepreneurship, innovation, partnership, dedication, and integrity. Fairstead has an exciting opportunity to oversee a region of growing properties. The Regional Property Manager oversees the day-to-day operations of communities in their assigned region, implementing policies, procedures, and practices to enable each property to meet budgeted financial goals and achieve operational performance objectives. RESPONSIBILITIES: • Complete oversight of all real estate property management functions including managing the day-to-day administrative and maintenance operations in their region., • Creates and implements leasing and marketing plans, resident relations, budget preparation and financial reporting, and monitoring compliance with HUD., • Prepares monthly variance analysis reports (Financial Overviews) for submission to CFO (Chief Financial Officer)., • Conducts monthly budget review to ensure sites are meeting NOI., • Ensures that all resident complaints are handled expeditiously, diplomatically, and professionally., • Supervises the appropriate building security measures, incident documentation, lease violation reports and proper notification of management, owner, and/or insurance carriers where necessary., • Develops, implements, and assures continued implementation of preventive maintenance programs., • Ensures that maximum economic rents are achieved through active rent level management, general and targeted outreach methods, assurance of leasing skills, and resident retention programs., • Responsible for vouchering through TRACS and ensuring all voucher related issues are handled expeditiously and turned around to the Contract Administrator., • Coordinates with staff & third-party contractors to ensure all work orders are closed out with signatures and photos of all work., • Approves the purchases of large-scale items/repairs., • Performs other related duties as required. BENEFITS: • Generous employer contribution for Medical Insurance through Meritain Health., • Employer Paid Vision Plans., • Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%., • 12+ paid Holidays., • 20 days of PTO., • 7 Sick days., • Employer Paid Life Insurance., • Flexible Spending Account., • Nationwide Pet Insurance., • Disability Insurance., • Laser Correction Discount., • Employee Discounts on appliances, apparel, and more. QUALIFICATIONS: • Two (2) years of experience as a Regional Property Manager., • Proficiency in YARDI and Realpage is required., • Experience with preparation and oversight of REAC and MOR inspections., • Exceptional communication, customer service, and organizational skills., • Ability to diffuse difficult situations., • Knowledge of the NYC residential market (Rent Stabilization, DHCR, HPD)., • In-depth knowledge of Affordable Housing., • Ability to manage multiple priorities while demonstrating the initiative to produce results and resolve problems., • Bilingual in English and Spanish is a plus., • Able to effectively present information and respond to questions from management, vendors, and associates., • Adhere to tight deadlines and quick turnaround for deliverables., • Ability to work collaboratively in a dynamic environment where adaptability is imperative., • Strong written and oral skills., • Accurate with a strong attention to detail. Salary Range$100,000—$120,000 USD Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks. For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at

Job Description:\n\n Director of Service - Building Automation Systems (BAS) About Robert Bosch GmbH Headquartered in Germany, Robert Bosch GmbH is a premier global supplier with four primary business sectors: Automotive Technology, Industrial Technology, Consumer Goods, and Energy and Building Technology. Over 400,000+ associates generate sales of over €90 billion. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.” Ninety-two percent of the share capital of Robert Bosch GmbH is held by Robert Bosch Stiftung GmbH, a charitable foundation. The special ownership structure guarantees the entrepreneurial freedom of the Bosch Group, making it possible for the company to plan over the long term and to undertake significant investments in safeguarding its future. In North America, Robert Bosch LLC supplies automotive original equipment and aftermarket products, industrial drive and control technology, power tool, security and building technology, thermo-technology, household appliances, solar energy, healthcare, and software innovations. Bosch established its regional presence in North America in 1906 and now employs 41,000 associates in more than one hundred locations. Bosch Building Technologies Integrator Business The regional system integration business called Bosch Building Technologies offers solutions and customized services for building security, energy efficiency, and building automation for commercial buildings and infrastructure projects Bosch started its Integrator Business in North America through the acquisition of Climatec in 2015. Climatec expanded Bosch’s role as a comprehensive supplier of energy, building automation and security solutions. Climatec is recognized in the building industry as an independent single-source integrator of critical building systems including energy services, building automation and security & life safety in the U.S. market. The company provides consulting, planning, implementation and 24/7 remote management. Climatec is active in several market segments and industries including data centers, commercial real estate buildings, and federal, state, and local government. Climatec has operated as an independent entity, maintaining its offices in Arizona, California, Nevada, Texas, New York, and New Jersey. Climatec continues to represent and integrate numerous leading manufactures’ product lines across its wide range of services, including Bosch products. In 2023, Bosch acquired Canadian-based security integrator Paladin Technologies. Merging Paladin Technologies and Climatec will significantly expand Bosch’s Integrator Business in North America. Today the combined entity of Bosch Building Technologies (previously Climatec and Paladin Technologies) represents over $800M in revenues and 2800 associates. Utilizing the strengths of both companies, Bosch offers its customers a complete portfolio of networked and efficient energy, building automation and security solutions. Job Summary:The Director of Service – Building Automation Systems (BAS) at Bosch Building Technologies North America (Bosch BT NA) is a critical leadership role responsible for driving the growth, efficiency, and excellence of our Building Automation Systems (BAS) service business. Reporting directly to the Senior Vice President, Services, this role shapes BAS service strategy, leads operational improvement initiatives, and ensures exceptional customer experiences while influencing the financial and operational performance of the Building Automation service portfolio. Responsibilities: Strategic Leadership Develop and execute the national Building Automation service strategy aligned with Bosch BT NA’s business objectives and customer expectations.Support a diverse team of service professionals, including managers, sales personnel (aligned to Service Sales Strategy), technicians, and support staff.Lead the Building Automation service roadmap, market shifts, and competitive opportunities while staying aligned with customer needs.Build and champion a service-first mindset, partnering with branch leaders to drive consistent culture and operational excellence.Drive alignment across branches and acquired companies through M&A integration, standardization, and cultural adoption. Customer Relationship Management Serve as a key escalation point for complex BAS technical issues, supporting branch and field teams to strengthen customer trust.Support national and local teams in customer meetings to expand Bosch BT NA footprint and maintain high satisfaction levels.Engage and support service leadership in meeting commitments for high priority and national accounts.Promote a culture of responsiveness, accountability, and customer advocacy. Service Delivery Optimization and Operational Excellence Influence performance outcomes for the Building Automation domain, including but not limited to; service agreement execution, renewal retention and performance, margin improvement, and broader KPI achievement.Establish SOPs for field services, including Service Agreement processes and Time & Material workflows.Evaluate, implement, and optimize tools, processes, service playbooks, and domain-specific standards that drive consistency and quality.Partner closely with branch teams to ensure consistent BAS service delivery, operational best practices, and continuous improvement. Technical & Market Expertise Maintain deep expertise in Building Automation systems, including controls architectures, integration protocols, HVAC fundamentals, analytics tools, and connected building ecosystems.Incorporate competitive intelligence and market trends into strategic and operational initiatives.Identify emerging customer needs and future service offerings to support Bosch BT NA’s growth trajectory.Support sales and service teams in strategic account reviews, customer meetings, and service‑centric solution development. Performance & Financial Metrics Drive Building Automation domain service performance outcomes by influencing revenue growth, margin improvement, service agreement execution, and operational efficiency across all support branches.Monitor and interpret key financial indicators, including labor utilization, agreement profitability, cost drivers, backlog health, and forecast accuracy that provides insights and recommendations that guide branch and regional leaders toward improved financial results.Collaborate with branch leadership and Service Business Operations to identify performance gaps, provide root-cause analysis, and co-develop corrective action plans tied to measurable operational improvement and financial uplift.Contribute to forecasting and planning through data‑driven insights on labor capacity, service demand, domain growth opportunities, and operational risks impacting financial performance. Cross-functional Collaboration Partner with the Digital Service Center (DSC) to enhance digital tool usage, drive adoption, and strengthen field enablement within Building Automation specific workflows.Collaborate with Service Business Operations to ensure Building Automation alignment on pricing strategies, service agreement estimation, ERP process compliance, and operational standards.Support M&A activities by evaluating Building Automation capabilities, aligning service playbooks, and accelerating operational adoption in newly acquired organizations. Health and Safety Compliance Ensure all service activities adhere to health, safety, and environmental regulations. Supervisor Duties: In accordance with applicable Company policies/procedures and Federal/State laws, will perform the following supervisory responsibilities: planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Professional CompetenciesResilience: Ability to maintain composure and adapt swiftly amidst uncertainty and rapid changes.Strategic Agility: Capacity to analyze situations critically and make prompt, well-informed decisions, considering diverse scenarios and potential outcomes.Entrepreneurial Mindset: Willingness to take calculated risks and explore innovative solutions to drive growth and capitalize on opportunities.Collaborative Leadership: Skill in fostering collaboration and teamwork across diverse stakeholders and departments to achieve common objectives.Resourcefulness: Ability to effectively leverage available resources, networks, and expertise to address challenges and capitalize on synergies.Attention to Detail: Capability to manage intricate details and nuances, ensuring thorough planning and execution of strategic initiatives.Emotional Intelligence: Aptitude in understanding and managing emotions to navigate sensitive situations, negotiate effectively, and build strong relationships.Adaptability: Willingness and ability to adjust strategies and approaches in response to evolving market dynamics, regulatory requirements, or unexpected developments.Clear Communication: Strong communication skills to articulate complex ideas, influence stakeholders, and navigate challenging conversations.Ethical Integrity: Commitment to upholding high ethical standards and integrity, ensuring transparency and compliance with regulations and corporate governance principles. Required Qualifications: 8–10 years of leadership experience in service operations and/or service sales, including oversight of service delivery for building automation, fire & life safety, and security systems.Demonstrated experience managing or directing field service teams and service project execution within (BAS)Knowledge of industry-specific regulations, legislative standards, and best operational practicesExperience in preparing, administering, and analyzing department budgets.A valid Driver’s License and ability to pass pre-employment screens Preferred Qualifications:Bachelor’s degree in business, engineering, or a relevant technical field Previous and progressive experience in Service/Operational leadership within a specific domain (BAS)Experience developing and implementing national service standards, including SOPs, domain specific service playbooks, and process guidelinesStrong background in service business growth strategy, including market/competitive analysisAbility to collaborate cross functionally with sales, operations, and field teams to drive service initiativesHarmonization of Service Departments through Merger & Acquisition activity Experience with Microsoft Dynamics 365 or similar ERP / Service Operations platforms Physical Demands: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job. Must be able to effectively communicate in English, (ie see, hear, speak and write clearly) in order to communicate with colleagues and/or customers Manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment Sitting, standing, walking in office environments and construction sites The employee must occasionally lift and/or move up to 50 pounds and may be required to work at heights over 1.8m (6 feet) Working Conditions: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate Will be required to be on site with customers or contractors, with or without colleagues to manage the expectations and deliverables. Sites range from general office environments to new construction. Driving to customer sites is required Limited overnight travel may be required Additional Information: Compensation: $135,000 - $180,000 (DOE) Working Hours: This position generally works Monday - Friday, overtime and on call when necessaryTravel Requirements: 30-40% Bosch Discounts: As an associate of Bosch, you will have access to various discount programs at Bosch Benefits: MedicalDentalVisionFlexible Spending Accounts401K w/ company matchLife/AD&D/LTDPaid Vacation/Sick/HolidaysEmployee Assistance ProgramPet Insurance Equal Employment Opportunity Statement This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. Equal Opportunity Employer, including disability / veterans. All your information will be kept confidential according to EEO guidelines. California Privacy Notice California residents have the right to receive additional notices about their personal information. To learn more, click here. Reasonable AccommodationsIf you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, you can reach out to our HR team for support at 602-944-3330 or email . Please note our HR representatives do not have visibility of application or interview status. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization unavailable.

Job DescriptionBenefits: • Simple IRA, • License reimbursement, • Bonus based on performance, • Competitive salary, • Health insurance, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Manage customer inquiries and resolve issues., • Maintain customer records and update information as needed., • Assist with customer retention strategies., • Coordinate with other departments to ensure customer satisfaction.QUALIFICATIONS:, • Communication and problem-solving skills., • Experience in customer service preferred., • Ability to handle high-stress situations calmly.

Job DescriptionCustomer Success Manager Live events are fun. Concerts, sporting events, and festivals create memorable lifelong experiences with clients, prospects, partners, friends, and family—and they drive real business impact. Companies spend more than $600 billion each year on client entertainment. TicketManager is the enterprise platform they trust to source, manage, track, and report on live event tickets and hospitality—while maintaining compliance, control, and visibility across the organization. Built at the intersection of live events, technology, and enterprise operations, TicketManager makes client entertainment easy and measurable. Our industry-leading software supports everything from invitations and event execution to post-event reporting, helping companies clearly prove ROI and strengthen relationships through unforgettable experiences. TicketManager is trusted by thousands of global brands, including Anheuser-Busch, Verizon, American Express, Nike, and Visa, as well as Fortune 500 companies, professional sports leagues, and major organizations such as the NBA, NFL, NCAA, and NASCAR. We’re also proud to partner with some of the most iconic teams and venues in sports and entertainment, including the New York Jets, Philadelphia Eagles and Phillies, Capital One Arena, Texas Rangers, Houston Texans, LAFC, and Seattle Seahawks, along with more than 50 professional and collegiate teams, franchises, universities, and technology providers. Why Work at TicketManager At TicketManager, you’ll help build technology that brings people together through live experiences—while solving complex, real-world problems for the world’s best companies. We’re a fast-growing, profitable company that values ownership, collaboration, and excellence, and we’re building a team that’s passionate about making work impactful and fun. If you’re excited about live events, cutting-edge technology, and doing work that truly matters, you’ll feel right at home here. The Role TicketManager is hiring a Customer Success Manager (CSM) to own and grow a portfolio of enterprise accounts. This is a commercial, revenue-focused role responsible for driving expansion, renewals, and long-term customer value. The CSM is a core member of the Revenue team and serves as the strategic owner and quarterback of their accounts – aligning sales, services, product, and leadership resources to maximize customer outcomes and revenue impact. Every action taken by the CSM is oriented toward retention, expansion, and deepening TicketManager’s footprint within each organization. This role requires strong relationship management, consultative selling skills, executive presence, and comfort operating both strategically and hands-on. Responsibilities: • Account Ownership & Growth, • Own the overall success, growth, and renewal of assigned accounts across the contract lifecycle., • Identify and drive upsell, cross-sell, and expansion opportunities across TicketManager’s full product portfolio., • Build and execute strategic account plans with clear expansion goals and timelines., • Expand TicketManager adoption across new business units, departments, and regions within existing customers., • Revenue Team Leadership, • Act as the primary quarterback for the account, coordinating across sales, product specialists, tech, services, and leadership teams., • Ensure clear ownership, momentum, and accountability across all revenue contributors supporting the account., • Maintain internal alignment to ensure the customer experience supports long-term growth and renewal objectives., • Executive Relationship Management, • Build and maintain trusted relationships with senior executives and decision-makers., • Conduct regular executive check-ins and on-site visits to strengthen partnerships and identify new revenue opportunities., • Ensure executive engagement in key TicketManager moments, including QBRs and the annual Partner Summit., • Quarterly Business Reviews (QBRs), • Lead executive-level QBRs that clearly demonstrate value delivered, product usage, and expansion opportunities., • Partner with sales engineering and data teams to deliver custom, account-specific QBRs., • Use QBRs as a strategic forum to reinforce the full scope of TicketManager’s capabilities and future opportunities., • Renewals & Retention, • Own customer renewals from strategy through execution, consolidating insights from services, usage data, and executive feedback to support success., • Initiate renewal conversations in advance of contract end dates, aligning internal stakeholders and customer leadership so TicketManager stays ahead of the game., • Customer Health & Escalations, • Maintain a deep understanding of account health, engagement, and risk signals., • Ensure risks are identified early and managed proactively., • Partner with Support and Account Management teams to address issues and escalations when needed., • Events & Partner Summit, • Serve as a senior host for customers at live events and TicketManager’s Partner Summit., • Actively engage executives at Summit to build relationships, identify expansion opportunities, and drive new business., • Support executive participation, networking, and speaking opportunities., • CRM & Account Hygiene, • Maintain accurate, up-to-date account records, activity tracking, and customer dashboards., • Expect regular travel to customer offices and live events (up to ~2 weeks per month)., • BA/BS degree required, • 5-7+ years of professional work experience in a collaborative, data-driven environment, • Proven experience in Customer Success, Account Management, or Enterprise Sales within B2B SaaS or services., • Strong commercial mindset with comfort owning renewals and expansion revenue., • Confident executive communicator with experience engaging senior decision-makers., • Highly organized, proactive operator who can manage multiple stakeholders and priorities., • Comfortable working cross-functionally and holding teams accountable to shared goals., • Willing and excited to travel and engage customers in live event environments., • Experience in ticketing, sports, events, hospitality, sponsorships, or enterprise services., • Location: Calabasas, CA (HQ) or New York, NY, • Compensation: $150,000-$175,000 Base Salary, • Bonus & Commission Eligibility, • Reports To: VP, Customer Success, • Work Expectations: Role is In-Office, Monday-Friday, • Retirement: 401(k) Company Match, • Health Benefits: Medical, Dental, Vision & Chiropractic, • Time Off: Unlimited PTO, • Interview Process: Multistage interview process with senior leaders across TicketManager to ensure strong alignment on role scope and expectations., • Events: Quarterly live event credits (we practice what we preach!), monthly happy hours, and volunteering, • Perks: Fun, collaborative, in-office culture at our HQ with catered lunches and big company perks with the autonomy of a high-growth startup., • Recognition: Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row. Recognized as one of the Best Places to Work by Inc. Magazine, The LA Business Journal, and Sports Business Journal, • 4.5 out of 5 Glassdoor rating, • Used by over 4,000 globally known companies including ~15% of the Fortune 500 Powered by JazzHR 6VhKsQcypL

Job Description:\n\n Director of Service - Integrated Security (SEC) About Robert Bosch GmbH Headquartered in Germany, Robert Bosch GmbH is a premier global supplier with four primary business sectors: Automotive Technology, Industrial Technology, Consumer Goods, and Energy and Building Technology. Over 400,000+ associates generate sales of over €90 billion. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.” Ninety-two percent of the share capital of Robert Bosch GmbH is held by Robert Bosch Stiftung GmbH, a charitable foundation. The special ownership structure guarantees the entrepreneurial freedom of the Bosch Group, making it possible for the company to plan over the long term and to undertake significant investments in safeguarding its future. In North America, Robert Bosch LLC supplies automotive original equipment and aftermarket products, industrial drive and control technology, power tool, security and building technology, thermo-technology, household appliances, solar energy, healthcare, and software innovations. Bosch established its regional presence in North America in 1906 and now employs 41,000 associates in more than one hundred locations. Bosch Building Technologies Integrator Business The regional system integration business called Bosch Building Technologies offers solutions and customized services for building security, energy efficiency, and building automation for commercial buildings and infrastructure projects Bosch started its Integrator Business in North America through the acquisition of Climatec in 2015. Climatec expanded Bosch’s role as a comprehensive supplier of energy, building automation and security solutions. Climatec is recognized in the building industry as an independent single-source integrator of critical building systems including energy services, building automation and security & life safety in the U.S. market. The company provides consulting, planning, implementation and 24/7 remote management. Climatec is active in several market segments and industries including data centers, commercial real estate buildings, and federal, state, and local government. Climatec has operated as an independent entity, maintaining its offices in Arizona, California, Nevada, Texas, New York, and New Jersey. Climatec continues to represent and integrate numerous leading manufactures’ product lines across its wide range of services, including Bosch products. In 2023, Bosch acquired Canadian-based security integrator Paladin Technologies. Merging Paladin Technologies and Climatec will significantly expand Bosch’s Integrator Business in North America. Today the combined entity of Bosch Building Technologies (previously Climatec and Paladin Technologies) represents over $800M in revenues and 2800 associates. Utilizing the strengths of both companies, Bosch offers its customers a complete portfolio of networked and efficient energy, building automation and security solutions. Job Summary:The Director of Service – Integrated Security at Bosch Building Technologies North America (Bosch BT NA) is a critical leadership role responsible for driving the growth, efficiency, and excellence of our Integrated Security (SEC) service business. Reporting directly to the Senior Vice President, Services, this role shapes SEC service strategy, leads operational improvement initiatives, and ensures exceptional customer experiences while influencing the financial and operational performance of the Integrated Security service portfolio. Responsibilities: Strategic Leadership Develop and execute the national Integrated Security service strategy aligned with Bosch BT NA’s business objectives and customer expectations.Support a diverse team of service professionals, including managers, sales personnel (aligned to Service Sales Strategy), technicians, and support staff.Lead the Integrated Security service roadmap, market shifts, and competitive opportunities while staying aligned with customer needs.Build and champion a service-first mindset, partnering with branch leaders to drive consistent culture and operational excellence.Drive alignment across branches and acquired companies through M&A integration, standardization, and cultural adoption. Customer Relationship Management Serve as a key escalation point for complex SEC technical issues, supporting branch and field teams to strengthen customer trust.Support national and local teams in customer meetings to expand Bosch BT NA footprint and maintain high satisfaction levels.Engage and support service leadership in meeting commitments for high priority and national accounts.Promote a culture of responsiveness, accountability, and customer advocacy. Service Delivery Optimization and Operational Excellence Influence performance outcomes for the Integrated Security domain, including but not limited to; service agreement execution, renewal retention and performance, margin improvement, and broader KPI achievement.Establish SOPs for field services, including Service Agreement processes and Time & Material workflows.Evaluate, implement, and optimize tools, processes, service playbooks, and domain-specific standards that drive consistency and quality.Partner closely with branch teams to ensure consistent SEC service delivery, operational best practices, and continuous improvement. Technical & Market Expertise Maintain deep expertise in Integrated Security systems, including controls architectures, integration protocols, HVAC fundamentals, analytics tools, and connected building ecosystems.Incorporate competitive intelligence and market trends into strategic and operational initiatives.Identify emerging customer needs and future service offerings to support Bosch BT NA’s growth trajectory.Support sales and service teams in strategic account reviews, customer meetings, and service‑centric solution development. Performance & Financial Metrics Drive Integrated Security domain service performance outcomes by influencing revenue growth, margin improvement, service agreement execution, and operational efficiency across all support branches.Monitor and interpret key financial indicators, including labor utilization, agreement profitability, cost drivers, backlog health, and forecast accuracy that provides insights and recommendations that guide branch and regional leaders toward improved financial results.Collaborate with branch leadership and Service Business Operations to identify performance gaps, provide root-cause analysis, and co-develop corrective action plans tied to measurable operational improvement and financial uplift.Contribute to forecasting and planning through data‑driven insights on labor capacity, service demand, domain growth opportunities, and operational risks impacting financial performance. Cross-functional Collaboration Partner with the Digital Service Center (DSC) to enhance digital tool usage, drive adoption, and strengthen field enablement within Integrated Security specific workflows.Collaborate with Service Business Operations to ensure Integrated Security alignment on pricing strategies, service agreement estimation, ERP process compliance, and operational standards.Support M&A activities by evaluating Integrated Security capabilities, aligning service playbooks, and accelerating operational adoption in newly acquired organizations. Health and Safety Compliance Ensure all service activities adhere to health, safety, and environmental regulations. Supervisor Duties: In accordance with applicable Company policies/procedures and Federal/State laws, will perform the following supervisory responsibilities: planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Professional CompetenciesResilience: Ability to maintain composure and adapt swiftly amidst uncertainty and rapid changes.Strategic Agility: Capacity to analyze situations critically and make prompt, well-informed decisions, considering diverse scenarios and potential outcomes.Entrepreneurial Mindset: Willingness to take calculated risks and explore innovative solutions to drive growth and capitalize on opportunities.Collaborative Leadership: Skill in fostering collaboration and teamwork across diverse stakeholders and departments to achieve common objectives.Resourcefulness: Ability to effectively leverage available resources, networks, and expertise to address challenges and capitalize on synergies.Attention to Detail: Capability to manage intricate details and nuances, ensuring thorough planning and execution of strategic initiatives.Emotional Intelligence: Aptitude in understanding and managing emotions to navigate sensitive situations, negotiate effectively, and build strong relationships.Adaptability: Willingness and ability to adjust strategies and approaches in response to evolving market dynamics, regulatory requirements, or unexpected developments.Clear Communication: Strong communication skills to articulate complex ideas, influence stakeholders, and navigate challenging conversations.Ethical Integrity: Commitment to upholding high ethical standards and integrity, ensuring transparency and compliance with regulations and corporate governance principles. Required Qualifications: 8–10 years of leadership experience in service operations and/or service sales, including oversight of service delivery for building automation, fire & life safety, and security systems.Demonstrated experience managing or directing field service teams and service project execution within (SEC) Knowledge of industry-specific regulations, legislative standards, and best operational practicesExperience in preparing, administering, and analyzing department budgets.A valid Driver’s License and ability to pass pre-employment screens Preferred Qualifications:Bachelor’s degree in business, engineering, or a relevant technical field Previous and progressive experience in Service/Operational leadership within a specific domain (SEC)Experience developing and implementing national service standards, including SOPs, domain specific service playbooks, and process guidelinesStrong background in service business growth strategy, including market/competitive analysisAbility to collaborate cross functionally with sales, operations, and field teams to drive service initiativesHarmonization of Service Departments through Merger & Acquisition activity Experience with Microsoft Dynamics 365 or similar ERP / Service Operations platforms Physical Demands: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job. Must be able to effectively communicate in English, (ie see, hear, speak and write clearly) in order to communicate with colleagues and/or customers Manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment Sitting, standing, walking in office environments and construction sites The employee must occasionally lift and/or move up to 50 pounds and may be required to work at heights over 1.8m (6 feet) Working Conditions: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate Will be required to be on site with customers or contractors, with or without colleagues to manage the expectations and deliverables. Sites range from general office environments to new construction. Driving to customer sites is required Limited overnight travel may be required Additional Information: Compensation: $135,000 - $180,000 (DOE) Working Hours: This position generally works Monday - Friday, overtime and on call when necessaryTravel Requirements: 30-40% Bosch Discounts: As an associate of Bosch, you will have access to various discount programs at Bosch Benefits: MedicalDentalVisionFlexible Spending Accounts401K w/ company matchLife/AD&D/LTDPaid Vacation/Sick/HolidaysEmployee Assistance ProgramPet Insurance Equal Employment Opportunity Statement This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. Equal Opportunity Employer, including disability / veterans. All your information will be kept confidential according to EEO guidelines. California Privacy Notice California residents have the right to receive additional notices about their personal information. To learn more, click here. Reasonable AccommodationsIf you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, you can reach out to our HR team for support at 602-944-3330 or email . Please note our HR representatives do not have visibility of application or interview status. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization unavailable.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off We offer perks like paid vacation, performance bonuses, and health insurance stipends, along with hands-on training to support your success. As a business graduate from the University of Delhi, I bring a global perspective and a passion for giving back, including supporting education and school supply donations for underserved children in India. If youre looking for a supportive, growth-oriented environment, wed love to have you on our team! ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Hemant Jiwnani - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Manage customer inquiries and resolve issues., • Maintain client records and update information as needed., • Assist with customer retention strategies., • Coordinate with other departments to ensure customer satisfaction.QUALIFICATIONS:, • Strong communication and problem-solving skills., • Experience in customer service preferred., • Ability to handle high-stress situations calmly., • Bilingual Spanish preferred.

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