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Job Description The Lease, Market & Data (LMD) org is at the heart of that transformation owning the roadmap for Lease & Market and the data product surface area that powers insights, workflows, and our biggest bet: Lease Intelligence. As a Director of Product you will take full ownership of the LMD portfolio strategy, lead a team of senior product managers, and drive measurable growth outcomes across adoption, retention, and revenue. Please note that this opportunity is located in New York, NY, and requires this hire to work from our office 4 days a week. Here is what you can expect as a Product Design Director: • Lead Asset Intelligence: vision, execution, rollout strategy, and scaling plan., • Create alignment across squads and stakeholders; simplify complexity and make hard calls., • Partner with GTM leaders on positioning, pricing/packaging considerations, and customer rollout., • Ensure the offering delivers enterprise-grade outcomes: workflow integration, trust, governance, and measurable ROI., • 8+ years product management experience, including people management (managing Sr PMs / PM leads)., • Proven experience owning a portfolio or domain in enterprise B2B SaaS at scale., • Track record of shipping major products or expansions (including at least one meaningful 0 to scale initiative)., • Demonstrated track record of shipping GenAI features to production (not prototypes) and iterating based on real usage., • Strong product craft: discovery, prioritization, PRDs, execution, cross-functional leadership, and crisp decision-making., • Experience with LLM product patterns: retrieval + grounding, evaluations, prompt/versioning strategy, feedback loops, human-in-the-loop, and monitoring., • Experience in CRE, leasing, marketplaces, fintech workflows, or other document/transaction-heavy domains., • Proven ability to drive adoption + monetization outcomes (activation, retention, expansion), not just feature delivery. What VTS Values & How We Show It • Strive for Excellence - We know your potential is unlimited. Take advantage of our executive coaches and our training and career development programs available to all employees!, • Be Customer Obsessed - We're employee obsessed too! VTS offers competitive compensation, comprehensive health benefits (including dental and vision), pre-tax commuter benefits, and a 401(k) plan. Not to mention the fun stuff - quarterly happy hours, wellness events, clubs, and team lunches!, • Be Curious - Benefit from a culture that promotes new learning. VTS offers an education stipend to all employees!, • Move as One - We work in an open floor plan to promote cross-functional collaboration., • Take Ownership - Be an owner of the company you're building with our equity packages. With the VTS Platform, consisting of VTS Lease, VTS Market, VTS Activate, and VTS Data, every stakeholder in real estate is given real-time market information and workflow tools to do their job with unparalleled speed and intelligence. VTS is the global leader, with more than 60% of Class A office space in the U.S., and 13 billion square feet of office, residential, retail, and industrial space is managed through the platform worldwide. VTS is utilized by over 45,000 professionals and over 1.2 million total users each day, including industry-leading customers such as Blackstone, Brookfield Properties, LaSalle Investment Management, Hines, BXP, Oxford Properties, JLL, and CBRE. VTS maintains offices in New York, London, Toronto, Chicago. To learn more about VTS and view our open roles, visit us at vts.com or follow us on Instagram (@WeAreVTS) or LinkedIn. Pay Transparency At VTS, we pride ourselves on articulating a clear and transparent philosophy around equitable, impartial compensation that will allow us to recruit and retain an exceptional team. The base salary is market-driven at the time of offer and is based on tier 1 market data. The salary for this role will range between $210,000 and $260,000 and is determined by several factors, including your skills, prior relevant experience, quality of interviews, leveling, and geography. EEO GuidelinesVTS embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.All your information will be kept confidential according to EEO guidelines. For more information about what we collect and how we use it, please refer to the Candidate Privacy Statement. If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know at Privacy Policy

Job Description About Karbon Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day. With customers in 40 countries, we have grown into a globally distributed team across the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture that is recognized with Great Place To Work® certification and on Fortune magazine's Best Small Workplaces™ List. We are looking for a Director of Performance Marketing to lead Karbon's paid and digital growth engine at a pivotal moment. AI is not on the horizon for marketing - it is here. Buyer discovery is increasingly happening through AI-native surfaces. The next generation of search is agentic. This role demands a leader who is not watching these changes unfold, but actively building strategy and systems to get ahead of them. You will own paid media strategy and investment, lead Karbon's approach to AI-native and agentic search, drive the website as a high-converting commercial asset, and architect lifecycle campaigns that grow revenue across the full customer journey. Critically, you will also be expected to build a team that uses AI to work smarter - automating intelligently, experimenting faster, and scaling output without scaling headcount proportionally. About the Role Paid Media Strategy & Execution • Own Karbon's paid media portfolio with agency support across SEM, paid social, display, retargeting, content syndication, and review platforms - leveraging AI-powered bidding, audience modeling, and creative optimization to maximize performance, • Manage a multi-million dollar demand gen and advertising budget and maintain the highest standards for ROAS and payback period efficiencies, • Apply AI-driven tools and platforms to improve targeting precision, reduce CAC, and scale what works, • Partner closely with Sales and RevOps to align paid investment with pipeline targets - using predictive analytics and AI-assisted forecasting to sharpen planning, • Build rigorous measurement frameworks and attribution models, incorporating AI-assisted analysis to surface insights faster and connect spend to revenue outcomes with greater confidence Website & Digital Engagement • Own karbonhq.com as a high-performing commercial asset - along with leading the team responsible for traffic quality, conversion rate optimization (CRO), and pipeline contribution and web development., • Deploy AI-powered personalization, dynamic content, and intelligent chat to improve on-site engagement and accelerate the path from visit to conversion, • Lead experimentation at scale - using AI-assisted testing tools to run more experiments faster, identify winning variants sooner, and continuously compound conversion improvements, • Ensure the site is structured and tagged for maximum discoverability by both traditional crawlers and AI ingestion pipelines, treating technical site health as a strategic competitive lever, • Own Karbon's presence on G2 and other review platforms as both a paid and organic performance channel, covering category sponsorship, profile optimization, review generation programs, and the deployment of G2 assets (badges, comparison pages, buyer intent signals) as conversion tools across the site and campaigns. AI-Native Search Strategy: SEO, GEO, AEO & Agentic Search • This is a defining responsibility of the role. Own and lead Karbon's strategy across the full modern search stack - traditional SEO, generative engine optimization (GEO), answer engine optimization (AEO), and agentic search channels, • Drive Karbon's visibility and authority inside AI-native discovery surfaces - including ChatGPT, Perplexity, Google AI Overviews, Claude, Copilot, and the growing ecosystem of AI agents that research and recommend software on behalf of buyers, • Develop a structured approach to being cited, referenced, and recommended by AI models - understanding how large language models retrieve and surface brand information, and building content and technical strategies that improve Karbon's presence in those outputs, • Anticipate and build for the agentic web: as AI agents increasingly handle research, comparison, and vendor shortlisting on behalf of human buyers, ensure Karbon's digital footprint is optimized to be discovered, understood, and recommended by those agents, • Collaborate with content, product marketing, and engineering to continuously evolve site architecture, structured data, and content strategy in response to how AI models index and interpret information Growth Campaigns & Customer Lifecycle • Design and execute integrated growth campaigns across the full customer lifecycle - from AI-assisted prospecting and first-touch acquisition through expansion and retention, • Use AI tools to accelerate campaign development: faster creative iteration, smarter audience segmentation, AI-generated copy variants tested at scale, and intelligent send-time and channel optimization, • Build and optimize nurture programs powered by behavioral signals and AI-driven lead scoring - ensuring the right message reaches the right prospect at the right moment, • Partner with product marketing, customer success, and sales to develop campaigns that grow pipeline at the top of funnel and accelerate revenue within the existing customer base, • Own Karbon's buyer intent data strategy, selecting and managing intent platforms (such as G2 Buyer Intent, Bombora, or 6sense), and operationalizing intent signals across paid targeting, outbound prioritization, and lifecycle campaign triggers to ensure the team is acting on in-market behavior in real time. AI-Powered Demand Generation • Champion AI adoption across the demand generation function. Identify, evaluate, and implement AI tools and processes that meaningfully improve lead to set speed, quality, and output - from creative demand gen production and workflows to analytics and reporting, • Build and document AI-enhanced workflows that allow a lean team to operate with the output of a much larger one: scaling content, campaigns, and experimentation without proportional headcount growth., • Stay current on the rapidly evolving AI tool landscape, from LLM-powered marketing platforms to autonomous campaign agents, and bring relevant innovations to the team before competitors do, • Foster a culture of intelligent experimentation: encourage the team to test new AI capabilities, share learnings, and continuously raise the bar on what modern marketing operations look likeAbout You!, • 8+ years of performance marketing experience, with at least 3 years in a senior leadership role in a B2B SaaS environment, • Deep B2B vertical SaaS experience is required - you understand the nuances of marketing to a specific professional audience and have owned pipeline and revenue targets in a SaaS context, • A genuine practitioner of AI in marketing - not someone who talks about AI, but someone who uses it daily, builds with it, and has meaningfully changed how their team works because of it, • Demonstrable expertise in AI-native and agentic search - you understand how GEO, AEO, and agentic discovery channels work, why they matter, and how to build strategy around them; this is a hard requirement, not a nice-to-have, • Proven track record in paid media strategy - managing significant budgets across SEM, paid social, and programmatic, with command of AI-powered ad platforms and performance optimization, • Experience owning website performance as a commercial metric - with measurable CRO outcomes and a track record of deploying personalization and AI-assisted optimization, • Data-driven and analytically rigorous - you build attribution models, question default dashboards, and make decisions grounded in evidence rather than instinct alone, • A strong cross-functional leader who can align content, product, engineering, and sales around a coherent digital and AI search strategy, • Clear and confident communicator - able to translate AI strategy and performance data into executive-ready narrative and business impact, • Gain global experience across Australia, New Zealand, UK, and Canada, • Strong benefits package including:, • Flexible Time Off with an encouraged 4 weeks use per year, • Company paid medical for you and eligible spouse/partner and dependents, • Paid dental and vision and eligible spouse/partner and dependents, • 401(k) with company matching, • Flexible Spending Account, • Up to 8 weeks paid parental leave, • Work-from-home stipend, • Work with (and learn from) an experienced, high-performing team, • A collaborative, team-oriented culture that embraces diversity, invests in development and provides consistent feedback, • Be part of a fast-growing company that firmly believes in promoting high performers from within As we hire across various locations within the USA we are required by law to include a reasonable estimate of the compensation range for this role. The range provided is broad and takes into consideration a wide range of factors that are reviewed when making a hiring decision, such as physical location/cost of living in that location, years of experience, skills, and other business needs. It is not typical for a candidate to be hired at or near the top of the pay range and each compensation decision is dependent on each individual case. The base salary is one component of the total compensation package, which for some roles may include a target bonus, for some roles very competitive equity grant, and very generous benefits. While we believe competitive compensation is a critical aspect of you deciding to join us, we do hope you also spend time considering why our mission, purpose and values are right for you. We are creating something transformational here, and we hope you are as excited about the future as we are! The estimated base salary range for this role is: $190,000—$210,000 USD Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you've made it this far in the job description but your past experience doesn't perfectly align, we do encourage you to still apply. You could still be the right person for the role! We recruit and reward people based on capability and performance. We don't discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization. Generally, if you are a good person, we want to talk to you. 😛 If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at for a confidential discussion. At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!

Job Description About 9fin 9fin is the AI platform powering global debt markets — the world’s largest asset class at over $145 trillion. Debt markets are vast, global, and mission-critical, yet still run on fragmented data, PDFs, and manual workflows. 9fin replaces this broken infrastructure with a single platform that centralises proprietary credit data, deep analysis, and high-value workflows across global markets. Today, 9fin powers teams at 300+ blue-chip institutions worldwide, including global banks, asset managers, private equity firms, law firms, and advisors. The business is scaling at exceptional speed, with rapid expansion in the US and best-in-class retention driven by deep workflow adoption. We’re at a defining inflection point. With proven product-market fit and strong, global market pull, 9fin is accelerating toward becoming the category-defining platform for debt markets worldwide. The opportunity The Sales Team is at the forefront of building client relationships and driving revenue through enhancing clients work flow. This role focuses on retaining clients and upselling within existing accounts. There is a high degree of collaboration between other teams to execute the sales growth strategy; enhance our high quality, high functioning, great looking, easy to use products; and to produce a top tier customer experience. This is an opportunity to join a highly motivated and driven team within an exponentially growing business, servicing the largest financial market in the world, giving you the opportunity to accelerate your Sales career. What you'll work on Every day is different, but here’s an example of the kind of things you’ll work on: * Managing and building strong relationships across a book of key 9fin clients * Driving account expansion across existing accounts, targeting 135% net retention * Demonstrating new features & products from the 9fin platform to clients * Attending relevant industry conferences and events * Developing pricing strategies to upsell and cross sell additional 9fin products & services * Engaging with senior decision makers and influencers at existing clients to understand future business / product opportunities * Maintaining up to date records of client interactions via our CRM About You This role will be a great fit if you: * Minimum 3 years of relevant account management experience (Capital Markets, B2B Sales or Business Development) * A strong knowledge of financial markets, and a demonstrated ability to build strong relationships within buy-side, sell-side & advisory community * A track record of managing & growing a book of enterprise clients (min $1m+ book of business) * Ability to plan and prioritize important tasks and work with accuracy and attention to detail * Effective written and verbal communication skills conveying messages accurately and concisely * Team player, but also able to work effectively alone (help is always at hand if you need though!) * Existing relationships / network within the Leveraged Finance community would be beneficial Our benefits We’re a scaling start up and we enjoy sharing our success, when the company succeeds, we always reinvest that in our people. We also offer huge amounts of responsibility, an abundance of opportunity for growth and a platform to truly excel. Financial & Insurance * Competitive Salary: $130,000+ * Bonus opportunities + commission * Equity * 401(k) (9fin pay 3%, employee contributions are uncapped) * Private Health Insurance, with Dental and Vision * Paid sick leave * Disability Insurance (New York) * Commuter Benefit Time off * 25 vacation days per year * Local public holidays * Hybrid working model, to allow you the flexibility to decide how, where and when you do your best work * Work abroad for up to 3 months a year * 1 month paid sabbatical after 5 years of service * Enhanced parental leave & flexible working arrangements available Training & Culture * Professional learning and development budget * AI experimentation budget of $1,000 per employee to trial AI tools * Bi-annual team socials * Summer and Winter company social events A note from the hiring manager "We're at a real inflection point, the US business has grown exponentially since launching in early 2023, quickly becoming the most favored tool in the space. We’ve built a great culture and are looking to expand the US team in the coming months. Any individual who buys into our mission, shares our values and isn't afraid to learn quickly has a place at 9fin". — Oliver Cardozo, Head of US Sales 9fin is an equal opportunities employer At 9fin we are dedicated to building and promoting a fair and inclusive workplace where everyone can reach their full potential and truly belong. We recognize that building diverse teams enables a more creative and productive environment. If you’re excited about this role but your experience doesn’t perfectly align with the job description, we encourage you to apply anyway. You might just be who we’re looking for — either for this role, or perhaps another.

Job DescriptionWho we are: Nitra's mission is to build a more efficient healthcare system and the technology that makes it possible. Our goal is to provide an ecosystem of fintech and software solutions that help doctors better manage their practices, so they can have time back to focus on what matters to them most. We operate with urgency, intensity, and ambition. The bar is high because the opportunity is massive. We expect excellence, ownership, and intellectual rigor from every team member. We move fast, make bold decisions, and hold ourselves accountable to results. At the same time, we believe great companies are built on trust and respect. Every voice matters. Every contribution counts. When we win, we win together. We are scaling rapidly and on a clear trajectory toward becoming a unicorn this year — and beyond. Our growth is not accidental; it’s the result of disciplined execution, relentless focus, and a team that refuses to settle. We are building a category-defining company, and we’re looking for people who want to do the most meaningful work of their careers. If you want comfort, this isn’t the place.If you want impact, ownership, and the chance to help build a generational fintech company, welcome. Nitra was created by unicorn founders who have successfully scaled to thousands of customers and exited $1B+ public offerings. They are joined by an ambitious and experienced team from American Express, Citi, PayPal, Capsule, Plaid, Bloomberg, Meta, Facebook, and Mastercard. The team is backed by some of the world’s leading VCs (Andreessen Horowitz, NEA, etc.) and is supported by an expert group of advisors including the cofounders of Square and Xendit, executives from Intuit, former Governors, White House senior staffers, and a co-founder of CityMD.We're looking for:A GTM Enablement Manager who will be responsible for training our Sales and CSM teams to effectively navigate and close quick deal cycles within the private practice segment. We need a high-achieving and goal-oriented individual who will enable Nitra to deliver on an ambitious roadmap of innovative banking products.Your responsibilities will include: • Designing and delivering high-impact training programs for Sales and CSMs focused on the private practice medical vertical., • Building playbooks and sales assets to empower teams to run high-velocity, high-efficiency deal cycles with doctors and practice managers., • Conducting regular training experiments to deliver on key enablement metrics such as time-to-close, ramp time, and quota attainment., • Using surveys, customer interviews, and deep research to determine the most effective sales and retention strategies for the segment., • Developing the internal communication strategy to ensure the GTM team remains aligned on product updates and market shifts., • Working closely with stakeholders across the company to further hone messaging for our customer-facing teams.You have:, • 5+ years of Sales Enablement or GTM experience., • BA degree or equivalent practice experience., • Direct experience in sales training, customer success enablement, or similar go-to-market positions., • Background in B2B enablement, with experience in a highly regulated industry and a passion to help small to medium sized businesses succeed., • Experience working in a fast-paced environment and/or a startup., • Multiple years of experience working closely with executive-level stakeholders, demonstrating poise and professionalism.We offer:, • Equity - Everyone at Nitra is an owner. When the company wins, you win, • Competitive Salary - You’re the best of the best, and your salary will reflect your experience and reward your contributions to Nitra, • Health Care - Your health comes first. We offer comprehensive health, vision, and dental insurance options., • Retirement Benefits - Your financial stability matters to us so we provide a generous employer 401K match, • Nitra maintains a hybrid work policy, with team members working from the office four days per week and Wednesdays designated as a work-from-home day.The base salary range for this full-time position is $130,000 - $160,000 + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed reflect the base salary only, and do not include bonus, equity, or benefits. Nitra values diversity. We are committed to equal opportunities and creating an inclusive environment for all our employees. We welcome applicants regardless of ethnicity, national origin or ancestry, gender, race, religious beliefs, disability, sex, sexual orientation, age, veteran status, genetic information, citizenship, or any other characteristic protected by law.

Job Description Tabs is the leading AI-native revenue platform for modern finance and accounting teams. Tabs agents automates the entire contract-to-cash lifecycle, including billing, collections, revenue recognition, and reporting, to help teams eliminate manual work and accelerate cash flow. High-growth companies like Cursor and Statsig rely on Tabs to generate invoices directly from contracts, reconcile payments in real time, and automate ASC 606 compliance. Founded in 2023, Tabs has raised over $91 million from Lightspeed Venture Partners, General Catalyst, and Primary. The team is headquartered in New York and brings deep expertise in finance and AI. About the Role As a Customer Success Manager, Accounting Solutions at Tabs, you’ll bring deep accounting and revenue expertise to elevate the customer experience for our AI-native revenue platform. You will own key client relationships, proactively resolve support and integration issues, and ensure customers adopt Tabs to optimize cash flow, reduce DSO, automate ASC 606, and streamline AR operations. Working closely with CFOs, controllers, and AR teams, you’ll translate complex accounting concepts into tailored success plans and data-driven insights that drive retention and expansion. You’ll also serve as a critical liaison to Product and cross-functional teams—conveying real-world accounting nuances and helping shape product improvements. What You’ll Do * Be a subject matter expert in accounting and revenue workflows: partner with customers’ finance leaders to navigate complex AR, billing, and revenue recognition requirements, and map them cleanly to Tabs. * Manage a portfolio of customers, acting as the primary point of contact for adoption, escalation, and renewal. * Drive customer success outcomes: reduce DSO, increase automation adoption, and demonstrate ROI through regular business reviews and success plans. * Deliver onboarding, training, and enablement to finance and AR teams; build playbooks and best-practice guides grounded in real accounting workflows (ASC 606, collections, reconciliations, close). * Proactively identify and resolve product, process, and data issues; coordinate with Support, Implementation, and Engineering on escalations that touch ERPs, CRMs, payments, and tax systems. * Gather, synthesize, and communicate customer feedback and feature requests to Product and cross-functional teams, with specific context on why an accounting nuance matters. * Use data and analytics (BI tools, SQL, dashboards) to monitor account health, identify risks and expansion opportunities, and measure impact. * Build trusted relationships with CFOs, controllers, AR leaders, and systems administrators to drive long-term retention and expansion. Who You Are * 5+ years as a controller, AR lead, revenue accountant, auditor, or Big Four / fintech / SaaS consultant — with deep fluency in B2B invoicing, collections, reconciliations, ASC 606, and the monthly close or 5+ years in customer success, solutions consulting, or implementation at a B2B SaaS / fintech company. * Bilingual in accounting and technology: at home with ERPs (NetSuite, QuickBooks, Sage), CRMs (Salesforce, HubSpot), and billing/payments systems, and how they integrate in a complex tech stack; able to troubleshoot accounting/data issues end-to-end. * Consultative communicator with high customer EQ: genuinely curious about customers and their businesses; able to translate complex accounting and technical concepts for controllers, CFOs, and engineers alike, and drive consultative conversations with finance leaders. * Project manager mindset: diagnose needs, build tailored success plans, manage milestones, and drive multi-stakeholder workstreams to completion. * Commercially savvy and accountable: strong grasp of stakeholder management and commercial dynamics; thrive in fast-paced, ambiguous environments and partner closely with Product, Implementation, and Engineering. Additional Information This role is based in New York City 5 days a week in our Soho office. Perks and Benefits (Full-time Employees) * Competitive compensation and equity * Unlimited PTO * Up to 100% employer covered monthly healthcare premium (medical, dental, vision) * Lunch provided via Sharebite, plus dinner for any later office days. * Parental leave up to 12 weeks * Tax free commuter and parking benefits * Voluntary insurances (Life, Hospital, Critical Illness, Accident) * Employee Assistance Program (Rightway) * Free One Medical Membership * 401k Tabs is an equal opportunity employer. We welcome teammates of all identities and do not discriminate on the basis of race, ethnicity, religion, gender identity, sexual orientation, age, disability, veteran status, or any other protected characteristic. We’re committed to creating an environment where everyone can grow, contribute, and feel comfortable being themselves. Compensation Range: $120K - $165K

Job Description Revenue Operations Specialist Bloom Equity Partners Reports to: Operating Partner Location: NYC preferred, US-based remote possible for exceptional candidates; occasional travel to portfolio company sites and sponsor offices Classification: Full-time, exempt Compensation Band: $140,000- $160,000 USD About the Opportunity This role sits at the intersection of the private equity sponsor and its portfolio companies, driving revenue operations rigor across a multi-company, multi-geography portfolio. The Revenue Operations Manager is responsible for standardizing how we measure, forecast, and accelerate revenue — building the dashboards, cadences, and analytical frameworks that give portfolio company leadership and the sponsor a consistent, trustworthy view of commercial performance. The right person is equal parts analyst, systems operator, and commercial partner. They are comfortable moving between a CRO’s pipeline review, a CFO’s forecast call, and a board-level value creation discussion — and they know how to translate messy, inconsistent data into decisions. What You’ll Own * Dashboard and reporting standardization. Design and deploy a standard revenue operations reporting package across portfolio companies, including pipeline health, forecast accuracy, bookings and billings, ARR movement (new, expansion, contraction, churn), NRR and GRR, win rates, sales cycle, lead conversion, and rep productivity. Establish definitions, data contracts, and naming conventions so “pipeline coverage” means the same thing in every boardroom. * Trend analytics and commercial insight. Move beyond reporting what happened to explaining why. Identify leading indicators of bookings risk, segment-level productivity gaps, pricing and discounting patterns, and deal aging dynamics. Build the analytical muscle that informs quarterly planning, pipeline reviews, and mid-cycle course corrections. * Forecast governance. Partner with portfolio company sales and finance leadership to build forecast cadences that are defensible, repeatable, and accurate. Introduce commit/best case/pipeline discipline, track forecast-to-actual variance, and surface the risk-weighted view that sponsors and lenders expect. * CRM architecture and hygiene. Serve as the connective tissue across a mixed HubSpot and Salesforce environment. Define minimum data standards, required fields, stage definitions, and sales process mapping. Lead CRM cleanup, object model simplification, and integration work with adjacent systems (billing, marketing automation, BI tools, CPQ where relevant). * Go-to-market systems and process. Support territory design, quota setting, account segmentation, lead routing, and opportunity management workflows. Partner with sales leadership to codify the sales motion in the CRM rather than in tribal knowledge. * Compensation and incentive analytics. Partner with HR and Finance on sales compensation plan design, modeling, and attainment reporting. Ensure plans are measurable in-system, that payout calculations are auditable, and that commission disputes are rare. * Value creation and diligence readiness. Build the reporting infrastructure that supports sponsor value creation plans and prepares the company for lender reporting, add-on integration, and eventual sell-side diligence. Produce the commercial cuts that sell-side quality-of-earnings providers will ultimately ask for. * Board and sponsor reporting. Own the commercial content of monthly and quarterly board materials — pipeline, bookings, retention, sales productivity — with narrative that explains movement rather than just reports it. What You Bring Required * 4–6+ years in revenue operations, sales operations, or commercial FP&A, with at least 2 years in a private equity–backed or otherwise sponsor-backed environment. * Deep hands-on fluency in both HubSpot and Salesforce, including report and dashboard building, custom objects, flows/workflows, and data model design. You can build it yourself, not just brief an admin. * Advanced Excel/Google Sheets skills and comfort working in at least one BI tool (Power BI, Looker, Tableau, or equivalent). * A demonstrated track record of taking a company from inconsistent, manual revenue reporting to a standardized, automated package that leadership actually uses. * Strong analytical foundation: forecast methodology, cohort analysis, retention math, pipeline statistics, sales productivity benchmarks. * Experience supporting B2B SaaS or recurring-revenue businesses, including ARR mechanics, usage-based components, and multi-year contract dynamics. * Comfort operating in ambiguity and across multiple entities simultaneously — the ability to context-switch between portfolio companies without losing precision. Preferred * Experience inside a PE operating team or across multiple portfolio companies simultaneously. * Exposure to international operations (UK, EU, APAC) and the reporting complexity that comes with multi-entity, multi-currency businesses. * Familiarity with CPQ, billing systems (Maxio, Chargebee, Zuora, or similar), and marketing automation platforms. * Experience supporting M&A integration — harmonizing pipelines, sales processes, and CRM instances post-acquisition. * Prior involvement in a sell-side process, including commercial diligence support. What Success Looks Like in Year One * A single, standardized revenue reporting package is live across portfolio companies, with agreed-upon definitions and automated refresh. * Forecast accuracy variance is measurable, trending, and improving. * CRM data quality scores (completeness, accuracy, stage discipline) are defined, measured monthly, and visibly improving. * Board materials include a consistent commercial section that sponsors and lenders can rely on without reconciliation. * Sales leadership across portfolio companies treats this role as a trusted partner rather than a reporting layer. Who You’ll Work With * The sponsor’s Operating Partner team and deal team * Portfolio company CROs, VPs of Sales, CFOs, and Controllers * Marketing, Customer Success, and Finance leaders at the portfolio level * External partners including BI consultants, CRM implementation partners, and diligence providers How We Work We operate with the pace and accountability expected in a sponsor-backed environment. We value people who bring a point of view, who push back when the data warrants it, and who are comfortable delivering uncomfortable truths to leadership. We expect excellent written communication, strong meeting discipline, and a bias toward building reusable assets rather than one-off analyses. This role is open across multiple portfolio companies and may be structured as a portfolio-company hire reporting into a Director of Operations, or as a sponsor-level hire within the Value Creation team. Final structure, title, and compensation will be confirmed based on candidate profile and deployment. Powered by JazzHR Aq1e7pg0T6

Job Description About Cleerly We're Cleerly – a healthcare company that's revolutionizing how heart disease is diagnosed, treated, and tracked. We were founded in 2017 by one of the world's leading cardiologists and are a growing team of world-class engineering, operations, medical affairs, marketing, and sales leaders. We raised $223M in Series C funding in 2022 which has enabled rapid growth and continued support of our mission. In December 2024 we received an additional $106M in a Series C extension funding. Most of our teams work remotely and have access to our offices in Denver, Colorado, New, York, New York, Dallas, Texas, and Lisbon, Portugal with some roles requiring you to be on-site in a location. Cleerly has created a new standard of care for heart disease through value-based, AI-driven precision diagnostic solutions with the goal of helping prevent heart attacks. Our technology goes beyond traditional measures of heart disease by enabling comprehensive quantification and characterization of atherosclerosis, or plaque buildup, in each of the heart arteries. Cleerly's solutions are supported by more than a decade of performing some of the world's largest clinical trials to identify important findings beyond symptoms that increase a person's risk of heart attacks. At Cleerly, we collaborate digitally and use a wide variety of systems. Our people use Google Workspace (GMail, Drive, Docs, Sheets, Slides), Slack, Confluence/Jira, and Zoom Video, prior experience in these areas is a plus. Role or department specific technology needs may vary and will be listed as requirements in the job description. While we are mostly a remote company, travel is required for some team meetings and cross function projects typically once per month or once per quarter, for some roles like sales or external facing roles travel could be up to 90% of the time.Cleerly is committed to providing safe and effective medical software that meets customer needs and our intended use. The adherence to all applicable regulatory and statutory requirements establishes a clear framework for setting measurable quality objectives. Our commitment to continually improving our products and processes proactively manages risks, ensuring ongoing compliance throughout the entire software lifecycle. Understanding this role's relevance and importance is critical to achieving Cleerly's quality objectives. About the Opportunity We are seeking a highly skilled and experienced Clinical Trial Liaison to join our team. The ideal candidate will have a minimum of 3 years of experience in clinical research, a background in nursing or other healthcare fields, and a proven track record in patient recruitment. This role will involve working closely with clinical sites to ensure the smooth execution of clinical trials, with a particular focus on cardiovascular and/or imaging studies. As a key point of contact between study sites and the sponsor, the Clinical Trial Liaison will be responsible for fostering strong relationships, ensuring protocol compliance, and supporting patient recruitment and retention efforts. Responsibilities • Serve as the primary liaison between the clinical trial sponsor and participating sites, ensuring effective communication and collaboration., • Support clinical sites in meeting patient recruitment goals by providing guidance on strategies, tools, and resources., • Monitor site performance and provide proactive support to resolve any issues related to protocol compliance, patient recruitment, and data collection., • Ensure that all site staff are trained and compliant with study protocols, Good Clinical Practice (GCP) guidelines, and regulatory requirements., • Collaborate with site staff to identify and overcome barriers to patient recruitment and retention., • Track site progress and prepare reports on site performance, recruitment metrics, and study milestones., • Conduct regular site visits, both remote and in-person, to provide hands-on support and address any operational challenges., • Work closely with cross-functional teams, including project management,, • regulatory affairs, and data management, to ensure seamless study execution., • Bachelor's degree in healthcare related field;, • Minimum of 3 years of experience in clinical research, with a focus on site management and patient recruitment., • Experience working in cardiovascular and/or imaging clinical trials is highly desirable., • Strong knowledge of clinical trial protocols, GCP guidelines, and regulatory requirements., • Proven ability to work independently and manage multiple clinical sites at the same time., • Excellent communication, organizational, and problem-solving skills., • Ability to build strong relationships with site staff and foster a collaborative working environment., • Advanced degree in nursing, clinical research, or a related field., • Experience working with diverse patient populations in cardiovascular studies. The base salary range for this role varies by location and is aligned to market benchmarks. • Candidates located in higher-cost labor markets, including California, Washington, New York, New Jersey, Connecticut, Massachusetts, and Washington, DC represent the middle to high end of the range, while candidates located in all other U.S. locations represent the low to middle end of the range., • Base Salary: $100,000 - $116,000 Working at Cleerly takes HEART. Discover our Core Values: • H: Humility- be a servant leader, • E: Excellence- deliver world-changing results, • A: Accountability- do what you say; expect the same from others, • R: Remarkable- inspire & innovate with impact OUR COMPANY IS AN EQUAL OPPORTUNITY EMPLOYER. We do not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation. For more information see our Privacy Policy (). All official emails will come from @cleerlyhealth.com email accounts. #Cleerly

Job Description Trustmi is a fast-growing fintech and cybersecurity company helping organizations prevent fraud and errors in B2B payments. Our platform protects supplier payment processes and gives finance teams confidence in every transaction. We are looking for a motivated and customer-focused Technical Support Specialist to join our team. Role Overview As a Technical Support Specialist, you will be the first point of contact for customers needing assistance with our platform. You will troubleshoot technical issues, guide users through solutions, and work closely with Product, Engineering, Customer Success, and Operations teams to ensure an excellent customer experience. • Respond to customer support requests via email, chat, and ticketing systems, • Troubleshoot platform, integration, and user access issues, • Diagnose technical problems and provide timely resolutions, • Escalate complex issues to Engineering or Product teams when needed, • Track and manage tickets through resolution while meeting SLA targets, • Document issues, solutions, and recurring trends, • Support onboarding and user training when needed, • Partner with Customer Success to ensure customer satisfaction and retention, • 4+ years of experience in Technical Support / SaaS Support / Customer Support in fintech, cybersecurity, or B2B SaaS, • Strong troubleshooting and problem-solving skills, • Experience supporting enterprise customers, • Familiarity with APIs, SSO, integrations, CSV/data imports, • SQL or basic technical investigation skills, • Experience working with ticketing systems, • Excellent communication skills in English, • Customer-first mindset with urgency and ownership, • Ability to manage multiple priorities in a fast-paced environment, • Comfortable working cross-functionally with technical and business teams

Job Description Company Overview Mantra Health is an award-winning digital mental health provider on a mission to make evidence-based care more accessible to students. We partner with colleges and universities to offer comprehensive virtual mental health services, including therapy, psychiatry, 24/7 crisis care, emotional wellness coaching, and self-care content, plus Beacon, our first-of-its-kind persistence intelligence platform. Our technology solutions integrate seamlessly with campus health systems to improve student well-being and graduation rates. Recognized as a leader in digital mental health, Mantra Health was named a Rising Star by the UCSF Digital Health Awards and won Juniper Research's Gold Star for Best Digital Therapeutic Solution. Today, our programs support more than 1.3M students across 150+ campuses, including Penn State, MIT, and Miami Dade College. We've raised over $34m from leading investors, and we're looking for ambitious, talented, action-oriented individuals to join us in shaping the future of student mental healthcare. Opportunity for Impact We are seeking a Sales Manager (Player-Coach) to scale our higher education go-to-market team, strengthening pipeline creation, deal execution, and team performance as we grow. This role is a two-phase leadership position: you will carry a personal quota for one complete sales cycle to build credibility and product fluency, while leading the team through pipeline reviews, CRM discipline, structured opportunity inspections, and hands-on deal coaching, and support the team's core operating rhythms (weekly team meetings, trainings, and accountability practices) in close partnership with the VP of Revenue. After that initial phase, you will transition into full-time people management, owning day-to-day team leadership, coaching and developing reps, addressing performance gaps, strengthening cross-functional alignment with Marketing and Product, and driving overall team performance, pipeline hygiene, opportunity strategy, and forecast accuracy while building a high-performing sales culture that scales. In the second phase, you will scale the team by recruiting and hiring top sales talent. This position also offers a unique opportunity to build and scale the higher-ed GTM engine at a pivotal moment, shaping how Mantra shows up in the market, directly influencing student access to care through the partnerships you close, and seeing the impact of your work in revenue, retention, and campus outcomes. What You'll Do • Own and execute (a reduced) quota: Run a full end-to-end sales cycle in the higher-education market, from outbound and discovery through close and handoff, building deep product fluency and buyer insight., • Drive pipeline hygiene and forecasting: Lead weekly pipeline reviews, ensure strong CRM discipline, improve deal velocity, and deliver accurate forecasts with clear risk and next steps., • Coach and develop the team (player-coach): Provide structured opportunity inspections, feedback, and enablement that raises rep performance while you are actively selling., • Build durable operating rhythms: Establish and scale the team's daily and weekly processes, accountability practices, and cross-functional alignment with Marketing, Product, and Revenue leadership., • Clear and direct communicator: Communicates with clarity, listens well, and sets expectations early. Gives candid feedback with empathy and follows through., • Self-starter with strong ownership: Takes responsibility for outcomes, not just tasks. Leads by example, stays organized, and reliably closes loops., • Comfortable with ambiguity: Stays calm in fast-changing environments, learns quickly, and can flex between hands-on execution and leadership as priorities shift., • Team-first partner: Builds trust across functions, aligns stakeholders, and balances advocacy with collaboration to get to the best outcome., • Sales Coach & Performance Bar Raiser: Raises performance through structured opportunity inspections, coaching conversations, and ongoing accountability., • Sales Leadership & Team Building: Builds durable operating infrastructure and a culture of high standards, low ego, and continuous improvement., • Complex Sales Execution: Runs and closes complex, multi-stakeholder higher-ed sales cycles from discovery through procurement, building credibility and deep buyer insight., • 8+ years in SaaS or technology sales., • 5+ years selling into higher education (Student Affairs, Student Success, Wellness, or related departments)., • 1-2 years in formal or informal leadership capacity (player-coach or frontline sales leader)., • Startup or growth-stage company experience., • Proven ability to close complex, multi-stakeholder deals in the high six-figure ACV ranges., • Strong CRM discipline (Salesforce preferred) and a track record of forecast accuracy., • Higher Education or EdTech domain depth, including experience selling to senior institutional buyers (VPs, CIO, CISOs, Provosts, Presidents, Chancellors)., • Experience with tools like Gong and a demonstrated ability to use AI such as Claude and Starbridge to improve prospecting, deal prep, and coaching effectiveness., • Impactful Opportunity: Build and scale Mantra's higher-ed go-to-market engine at a pivotal growth stage, and directly expand access to evidence-based mental healthcare for students through partnerships you help close., • Professional Growth: High ownership and close partnership with Revenue and cross-functional leaders, with exposure to strategy, messaging, forecasting, and team development as you transition from carrying quota to full-time people leadership., • Collaborative Culture: Join a mission-driven, distributed team that values direct communication, low ego, and learning. Work closely with Marketing, Product, and Customer Success to improve how we show up in the market and serve campus partners. Compensation: The base annual salary for this role is $140,000. In addition to base salary, this role is eligible for commission in line with the Company's sales commission structure. Final compensation is determined by factors including experience, location, and skills. At Mantra, our distributed team is our secret sauce that allows us to support our mission everyday. We're collaborative, empathetic, and curious. We take time to celebrate our wins and learn from our mistakes. Each full-time employee at Mantra enjoys: • Stock Options, • Medical, vision, and dental coverage for employees, spouses, and dependents, • 401(k), • Flexible work location, • Generous personal time off, sick days, jury duty days, and bereavement. Three week sabbatical and $3,000 stipend after five years of continuous full-time employment, • Inclusive parental leave, equal for all parents, • $1,000 new-parent mental wellness benefit, • Commuter card, if you commute, • Access to One Medical Protect Your Information: Mantra Health has been made aware of fraudulent recruitment activities where individuals pose as our hiring team. Please note that all official communications will come from an @mantrahealth.com email address. Click here to learn more.

Job Description Fast-growing Series A fintech startup backed by top-tier investors that is redefining how modern businesses manage and move money. Building the financial operating system for the next generation of companies, corporate cards, expense management, and financial operations that actually work the way finance teams think. About the Role Hiring first Account Manager. Not a CSM. Not an onboarding specialist. A revenue owner. This is a founding role — the person hired will build the AM function from scratch, own the expansion motion, and set the standard for how the company grows with its customers. You will work directly with the co-founders and have a real seat at the table from day one. If you love the relationship-building and expansion side of sales more than hunting new logos, if you get energized by uncovering upsell opportunities, deepening customer relationships, and turning happy customers into bigger customers, this role was built for you. What You'll Do • Own and grow a book of existing customers, driving upsell, cross-sell, expansion, and retention, • Build the AM playbook from scratch — processes, frameworks, and systems that scale, • Run QBRs, discovery calls, and executive check-ins to stay close to customer needs and surface growth opportunities, • Partner with product and engineering to translate customer feedback into product improvements, • Prevent churn proactively by diagnosing adoption gaps and demonstrating ROI before problems escalate, • Source and develop your own pipeline within the VC-backed startup ecosystem, • 1-6 years of account management or account executive experience at a fintech company, • Fintech experience is required — experience at companies such as Ramp, Brex, Stripe, Plaid, Rippling, Carta, Mercury, Rho, Mesh Payments, or similar is strongly preferred, • Proven ability to self-source pipeline within the VC-backed startup space — you know how to identify, engage, and develop relationships with founders and finance leaders at venture-backed companies, • Your metrics are real and you're proud of them — quota attainment, NRR, cross-sell numbers, President's Club, • You've thrived in a fast-moving, high-accountability environment where relationship quality directly drives business outcomes, • You think like an owner — you'd rather build a process that handles 100 customers than personally shepherd 10, • You're comfortable with ambiguity and excited by the challenge of building something that doesn't exist yet Compensation • Base: $90-150K depending on experience, • OTE: $220-300K with strong variable tied to expansion performance To Apply Please send your resume to

Job Description Are you looking to join a company where your contributions truly matter, and where you'll be part of a supportive, innovative team? MMS is an award-winning, data-focused clinical research organization (CRO). We pride ourselves on being a Great Place to Work certified organization, recognized for our exceptional culture and industry best employee retention rate. We support the pharmaceutical, biotech, and medical device industries with our proven, scientific approach to complex trial data and regulatory submission challenges. With a global footprint across four continents, MMS not only maintains an industry-leading customer satisfaction rating but also fosters a collaborative and inclusive work environment where employees can thrive. Join us at MMS and be part of a team that is shaping the future of clinical research. Discover more about our exciting opportunities and why MMS is a great place to advance your career. Visit or follow MMS on LinkedIn. Roles and Responsibilities • Lead complex projects, programs and submissions, manages client meetings, CRMs, collaborates well with regulatory, PMs and sponsors., • Can develop SAPs and iSAPs text and shells with no supervision., • Produce and present external company presentations providing industry visibility for the organization; Continually suggesting solutions to solve issues in tune with organizational direction., • Can review or develop ADAM specifications; can work with programmers and junior statisticians to resolve comments., • High technical level, Subject Matter Expert in biostatistics; willing to guide others in a variety of biostatistical techniques., • Has the ability to apply drug development knowledge during production of complex statistical analyses., • Review or create the statistical section(s) of a Sponsor’s protocol and ensure that the appropriate statistical methods are proposed for the study design and objectives. Provide valuable feedback to the Sponsor on the statistical aspects of the study., • Prepare and review statistical methods and results sections for the CSR independently in collaboration with in-house medical writers., • Demonstrate an understanding of project management-related tasks such as timelines, scope and resource requirement estimation/management., • Perform sample size calculations for a variety of scenarios and study designs. Can provide statistical consulting support to sponsors re study design and sample size calculations., • Ability to create randomization and kit schedules independently, collaborate with sponsor, randomization and drug supply management teams., • Understand the various tools that we work with and able to use them correctly (for SCM: checks in/out; use of external SharePoint)., • Provide support to Data Safety Monitoring Boards (DSMB) by preparing and presenting output as the unblinded statistician., • Is familiar with and stays current with the latest industry practices and updated regulatory guidelines., • Write blogs and/or white papers for posting on the company website.Requirements, • Masters in Biostatistics, Statistics discipline or related field, or related experience, PhD preferred., • Minimum of 7 years’ experience in Biostatistics, Statistics or similar field required., • Submission experience (ISS/ISE)., • Has high level knowledge of drug development as it pertains to biostatistics., • Expert knowledge of scientific principles and concepts., • Good communication skills and willingness to work with others to clearly understand needs and solve problems., • Good organizational skills., • High proficiency with MS Office applications., • Hands-on experience with clinical trial and pharmaceutical development preferred., • Excellent problem-solving skills., • Familiarity with current ISO 9001 and ISO 27001 standards preferred., • Familiarity with 21 CFR Part 11, FDA, and GCP requirements. JwI5EB7jHW

Job DescriptionWho we are: Nitra's mission is to build a more efficient healthcare system and the technology that makes it possible. Our goal is to provide an ecosystem of fintech and software solutions that help doctors better manage their practices, so they can have time back to focus on what matters to them most. We operate with urgency, intensity, and ambition. The bar is high because the opportunity is massive. We expect excellence, ownership, and intellectual rigor from every team member. We move fast, make bold decisions, and hold ourselves accountable to results. At the same time, we believe great companies are built on trust and respect. Every voice matters. Every contribution counts. When we win, we win together. We are scaling rapidly and on a clear trajectory toward becoming a unicorn this year — and beyond. Our growth is not accidental; it’s the result of disciplined execution, relentless focus, and a team that refuses to settle. We are building a category-defining company, and we’re looking for people who want to do the most meaningful work of their careers. If you want comfort, this isn’t the place.If you want impact, ownership, and the chance to help build a generational fintech company, welcome. Nitra was created by unicorn founders who have successfully scaled to thousands of customers and exited $1B+ public offerings. They are joined by an ambitious and experienced team from American Express, Citi, PayPal, Capsule, Plaid, Bloomberg, Meta, Facebook, and Mastercard. The team is backed by some of the world’s leading VCs (Andreessen Horowitz, NEA, etc.) and is supported by an expert group of advisors including the cofounders of Square and Xendit, executives from Intuit, former Governors, White House senior staffers, and a co-founder of CityMD. Nitra maintains a hybrid work policy, with team members working from the office four days per week and Wednesdays designated as a work-from-home day. We're looking for: A VP of Product who has done this before — taken a healthcare product from zero and scaled it into something that matters. This is not a role for someone who has optimized an existing product at a large company. We need a builder: someone who has sat with clinical operators, understood their pain, and turned that understanding into product that ships, retains, and grows. You will own the product vision and roadmap across Nitra's AI-native platform, work hand-in-hand with a distributed engineering and design team, and set the standard for how great product gets built here.Your responsibilities will include: • Owning Nitra's product vision, strategy, and roadmap across all verticals — Finance, Procurement, Patient Management, AI HR, and Marketplace, • Leading and developing a team of product managers, setting a high bar for product thinking, execution, and customer obsession, • Working closely with co-founders and executive leadership to align product strategy with business priorities and fundraising milestones, • Partnering daily with a distributed engineering and product design team — comfortable leading cross-timezone collaboration and maintaining high output across a global team, • Driving discovery and validation with healthcare customers — clinics, practice administrators, and clinical operators — to ensure the product reflects real workflow needs, • Defining and owning key product metrics including activation, retention, NRR, and feature adoption across the platform, • Setting the bar for how Nitra ships — sprint processes, PRDs, roadmap communication, and cross-functional alignment with Sales, Marketing, and Operations, • Translating AI capabilities into product features that are clinically relevant, operationally sound, and commercially differentiated, • Recruiting and developing product management talent as the organization scalesYou have:, • Experience scaling a product from scratch at a VC-backed health tech company — this is a hard requirement. You have built something in healthcare that did not exist before you arrived, • Deep health tech domain knowledge — you understand how clinics, practices, or health systems operate, how they buy, and what makes them stay, • Demonstrated experience at a high-growth company pre-Series C, where you operated without a full playbook and built one yourself, • Proven track record of managing and developing a product team, with the ability to hire, coach, and hold a high bar, • Comfort and experience working with overseas engineering and design teams — you know how to maintain product quality and team alignment across time zones and cultures, • Strong command of the full product development lifecycle, from discovery through delivery and iteration, • Experience working at the intersection of fintech and healthcare is a strong plus — understanding of payments, financial workflows, or compliance in a clinical settingWe offer:, • Equity - Everyone at Nitra is an owner. When the company wins, you win., • Competitive Salary - You’re the best of the best, and your salary will reflect your experience and reward your contributions to Nitra., • Nitra maintains a hybrid work policy, with team members working from the office four days per week and Wednesdays designated as a work-from-home day.The base salary range for this full-time position is $225,000 – $350,000 + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed reflect the base salary only, and do not include bonus, equity, or benefits. Nitra values diversity. We are committed to equal opportunities and creating an inclusive environment for all our employees. We welcome applicants regardless of ethnicity, national origin or ancestry, gender, race, religious beliefs, disability, sex, sexual orientation, age, veteran status, genetic information, citizenship, or any other characteristic protected by law.

About Nabis Nabis is the #1 licensed cannabis wholesale platform in the world, supplying $1B+ worth of cannabis products annually from hundreds of brands to retailers across California, New York, and Nevada. Our mission is to empower the world to discover cannabis by providing choice, access, and innovation.Through modern, scalable infrastructure, our mission is to empower the world to discover cannabis by providing choice, access, and innovation. Were at the forefront of this movement, building an innovative, technology-first platform to scale the entire cannabis industry. Backed by Y Combinator and investors, including DoorDash Co-Founder Stanley Tang, NFL Hall of Famer Joe Montana, Gmail creator Paul Buchheit, and Twitch co-founder Justin Kan, Nabis is rapidly expanding across the U.S. with the goal of becoming the largest and most influential cannabis distribution network globally. About the Role We are looking for a Customer Success Manager to join our growing CX team in a fully remote capacity. In this role, you will own the post-onboarding journey for a dedicated portfolio of Nabis brand and retail partners picking up once partners are live on the platform and ensuring they are continuously unlocking value from our technology and logistics network. This is a strategic, partner-facing role at the intersection of relationship management, operations, and platform expertise. You will serve as the trusted long-term point of contact for your accounts monitoring health signals, leading business reviews, driving product adoption, coordinating cross-functional resolutions, and identifying opportunities to expand the partnership. Your success is measured not by tickets closed, but by the long-term growth and retention of the partners you own. The ideal candidate brings a proven track record in customer success, account management, or B2B relationship management within a SaaS, logistics, distribution, or marketplace environment. You think proactively, communicate with clarity and confidence, and take genuine ownership of partner outcomes. Responsibillities Partner Adoption & Success Planning • Develop and execute tailored success plans for each account, mapping Nabis platform capabilities to the partners specific business goals, • Drive product adoption post-onboarding by proactively introducing relevant platform features, identifying underutilized tools, and removing barriers to engagement, • Serve as the primary long-term point of contact for partners following handoff from the Partnerships team, ensuring continuity and a strong ongoing experience, • Manage a dedicated portfolio of brand and retail accounts with a focus on long-term retention, satisfaction, and partnership growth, • Conduct regular business reviews (QBRs) and check-ins to assess partner health, surface opportunities, and reinforce the value of the Nabis platform, • Monitor account health signals engagement trends, order patterns, platform usage and take proactive action to address risk before it becomes churn, • Build trusted relationships across multiple stakeholders within each partner account, from day-to-day operators to decision-makers, • Develop deep fluency in Nabis platform, order management workflows, and logistics operations to serve as a credible resource and advocate for partners, • Troubleshoot and triage platform-related issues reported by partners, escalating to technical or operations teams with full context and documented impact, • Support partners with order-related inquiries, fulfillment exceptions, billing questions, and account-level changes in close coordination with internal teams, • Act as the internal advocate for your accounts translating partner feedback into actionable insights for Product, Operations, and Sales, • Liaise with Operations, Finance, Compliance, and Sales teams to resolve partner-facing issues that require multi-department input, • Contribute to the development of playbooks, onboarding materials, and knowledge base content that scale the CSM function, • Surface recurring friction points and systemic issues to CX leadership with documented context and recommended solutions, • Meet or exceed individual KPI targets including retention rate, platform adoption, CSAT, NPS, and QBR completion, • Actively participate in coaching sessions, team calibrations, and CS community of practice to continuously sharpen your craft, • Demonstrate consistent reliability in schedule adherence, communication standards, and CRM hygiene Required • 3+ years of experience in customer success, account management, or B2B relationship management within a SaaS, logistics, distribution, or marketplace environment, • Demonstrated ability to own a portfolio of accounts and drive measurable outcomes in retention, adoption, and partner satisfaction, • Strong written and verbal communication skills in English, with the ability to lead business reviews, deliver platform guidance, and navigate difficult conversations with confidence and empathy, • Proficiency with CRM and customer success platforms (Salesforce, HubSpot, Gainsight, Zendesk, or similar); comfortable learning new tools quickly, • Solid understanding of order management, fulfillment workflows, and basic billing and invoicing processes, • Data fluency comfortable interpreting account health metrics, usage data, and KPI dashboards to inform decisions and prioritize actions, • Ability to work independently in a fully remote environment with reliable internet connectivity, strong organizational skills, and the ability to manage a high-volume portfolio without loss of quality, • Experience supporting B2B accounts in wholesale, distribution, supply chain, or regulated industries, • Familiarity with compliance-adjacent workflows such as license verification or regulatory documentation, • Background in SaaS platform support, including troubleshooting user-reported issues and coordinating with technical teams, • Experience working within a tiered support or structured escalation framework, • Familiarity with customer success methodologies (e.g., QBR frameworks, health scoring, success planning), • Competitive compensation $75,000 - $80,000 commensurate with experience and market, • Fully remote work environment with a structured, collaborative team culture, • Exposure to a high-growth, technology-first distribution platform operating at scale, • Clear performance expectations with coaching, development support, and a defined growth path within CX, • The opportunity to help build and shape the Customer Success function at Nabis from the ground up Nabis is an Equal Opportunity Employer Nabis is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Nabis are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect. Salary $75000 - $80000 USD per year recblid 2s4fjevsi2mztfrwj4hzfvanojmmo0

Job DescriptionA little about us… Knit is the AI-native consumer research platform helping brands automate and accelerate primary research. With our Researcher-Driven AI, we've condensed the entire quant + qual research process from weeks into days (sometimes hours!) for 50+ enterprise brands — including Amazon, T-Mobile, Mars, NASCAR, and more. We're on a mission to scale and democratize world-class research. From survey generation to stakeholder-ready reports, our platform is redefining how insights teams operate — and we need your help to push the limits of what's possible. Overview The Advanced Analytics Lead will be the primary driver of advanced market research methodologies at Knit - establishing best practices, working with researchers to execute on projects, and working closely with our Product and AI Engineering teams as we build capability into our offer. This new role will be pivotal to the success of Knit through increasing the value and caliber of our research offer. Responsibilities | What you will own... The research function is a primary contributor to Knit's shared business objectives of customer retention and upsells, ultimately measured by Net Revenue Retention (NRR) in addition to supporting the successful acquisition of new business. The levers Advanced Analytics Lead owns to influence these business metrics are: • Successful execution of market research advanced analytics methodologies on client projects, leading to increased project value and client renewals, • Designing advanced analytics workflows and working with Product & Engineering to implement in the Knit platform, • Establishing best practices and standards for the application of advanced analytics techniques at Knit., • Working with Researchers to design and deliver advanced analytics for client's market research projects, • Recommending market research methodologies and designing studies, • Interfacing with clients to develop new business and communicate insights, • Guiding questionnaire development for advanced analytics applications, • Guiding sampling methodology, • Analyzing data, • Executing advanced statistical modeling, • Data visualization Required Skills & Experiences, • 10+ years of experience in a market research agency or consulting environment in roles primarily focused on advanced analytics and methodologies, ideally delivering these solutions for enterprise and Fortune 500 clients., • Must have: Expertise in market research methodologies (concept testing, A&U, segmentation studies, brand positioning / tracking studies, creative testing, pricing studies, etc.), • Must have: Hands-on expertise to design and execute statistical methodologies such as the following:, • Driver analysis, • Significance testing, • Conjoint analysis, • MaxDiff analysis, • Factor analysis, • Cluster analysis, • Regression analysis, • TURF, • Correspondence analysis, • Pricing sensitivity techniques (Gabor Granger, Van Westendorp, etc.), • Weighting, • The technical ability to independently run these analyses end-to-end using analytics toolkits (e.g., R, Python, SPSS, Q, DisplayR), working directly with raw survey datasets, writing reusable code, and scaling workflows beyond one-off manual outputs., • Extreme proclivity for automation and productization, a leader who has innovated and built efficiencies into processes that otherwise would not exist - we are looking for somebody who can take a manual process and scale it beyond themselves to support hundreds of custom research projects at any given point., • Solid understanding of marketing strategy and how to apply insights in a business context., • Demonstrated ability to mine data to uncover meaningful consumer insights and translate them into actionable marketing recommendations., • Skilled at simplifying complex statistical ideas into clear, intuitive data visualizations., • Thorough knowledge of market research processes and best practices, including study and questionnaire design, sampling methodology (sample size, composition, weighting), data processing, analysis, and dashboard design., • Strong verbal and written communication skills, and experience developing and delivering client presentations., • Are 1% better every day: We approach situations with a growth mindset and ask, "How can we make the business better?" and "What would it take?", • Play to win: We set audacious goals and push ourselves to achieve them with a bias towards action (When we see a need, we take initiative, and hold ourselves accountable to seeing it through). CCPA disclosure here.

Want to help pets live their best lives? We're proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets and people. • Pet First - Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do., • Foster the Fun - Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services., • Let's Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success. About Petco: We're proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years - from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood - the boundless boops, missing slippers, late night zoomies and everything in between. And we're here for it. Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events. Position Purpose: The purpose of this position inherently involves providing excellent medical care to our Vetco Total Care full-service hospital patients and phenomenal customer care to their owners. The Veterinary Assistant represents the mission and values to all clients. Our Veterinary Assistants set the tone for the technical and customer support in the hospital, and are responsible, like all team members, for fostering cohesion and motivation within the practice. All hospital staff are responsible for performing their duties in a way that creates an environment in which: • The patient's needs always come first., • Every team member understands that they have the power to do what it takes to create an exceptional customer experience., • contentious issues are dealt with and resolved as they occur when possible, or as soon as is possible., • exceptional teamwork and commitment to shared goals benefits the entire organization. Essential Job Functions The incumbent must be able to perform all the following duties and responsibilities with or without reasonable accommodation: • Greet clients and patients arriving for appointments and escort them into an exam room, obtain weight and vital signs (temperature, pulse, respirations) and record the electronic medical record. Veterinary Assistants will collect thorough patient histories and document the patient visit in the EMRs., • Assist doctors with appointments (routine and emergency), surgery, dentistry, and euthanasia, under supervision from the veterinarian credentialed veterinary technician, , HOM and HLOD., • Perform patient restraint, obtain and process laboratory samples, handle and dispense medications at the direction of the veterinarian and help maintain the electronic medical record., • Schedule appointments, provide client education, relay test results to doctor and clients, and maintain and update client/patient records., • Help prepare patients for surgical and dental procedures and assist doctor and/or veterinary technician in anesthetizing patients. Under supervision of the veterinarian and/or veterinary technician, assistants will maintain patients safely under anesthesia while monitoring vital parameters, help monitor patients during recovery and prepare them for hospital discharge or transfer to an overnight care facility., • Under supervision of the veterinarian and/or veterinary technician, perform in-hospital treatments for sick patients including giving injectable and oral medications as well as intravenous fluid therapy; keep patients clean, watered, and fed (when indicated and directed by doctor), safely walk canine patients when necessary for elimination., • Under direction of the HOM/HLOD, assist in the training of new staff members and general dissemination of knowledge as required., • Keep hospital environment neat and clean; perform regular cleaning of environment based on necessity as well as based on a pre-determined maintenance schedule. Other Duties and Responsibilities • Perform additional duties as assigned, • Provide backup phone and front desk support as needed Nature of Supervision In all activities related to the care of individual patients, the incumbent will take direct supervision from the veterinarians as well as the Veterinary Technician. For purposes of overall supervision, the incumbent takes direction from the HOM/HLOD or from the supervising technician for the shift. Planning and Problem Solving Like all team members, the Veterinary Assistant plays a crucial role in ensuring that day-to-day operation of the hospital is efficient and provides an optimal experience for our patients and clients. Impact This position will impact the organization by contributing to the growth of productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position in critical to ensuring that we have a cohesive, well-trained, and motivated technical team. The desired end-result is the creation of an optimal environment that ensures employee retention, patient well-being, and customer satisfaction. Supervisory Responsibility This position has no immediate supervisory duties. Education/Experience • Preferred to have at least 1-year previous experience working in veterinary practice or sufficient relatable animal care experience to ensure excellent performance at the above-listed skills, • Must have excellent written and verbal communication skills, • Must be compassionate and sympathetic, and be able to maintain a professional attitude and demeanor during emotional and stressful situations, • Must have telephone and computer skills, • Must be a team player willing to learn new techniques and treatments, offer creative ideas, and accept change Work Environment: The majority of job duties are conducted in the Veterinary Hospital. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with clients and their pets. Contacts This position will regularly communicate with clients, veterinary specialists, and companies that provide products and/or services that the practice utilizes. Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied. $18.50 - $29.50 Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: Para traducir esta pgina web al espaol u otros idiomas en su navegador de Internet, haga clic en el botn de traduccin a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aqu:

Analyst / Associate, Coverage, Institutional Client Group Brand: HSBC Area of Interest: Investment Banking, Markets, and Research New York, NY, US, 10001 Work style: Hybrid Worker Date: 8 May 2026 In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position. Our purpose - Opening up a world of opportunity - explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We're bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world - for our customers, our people, our investors, our communities and the planet we all share. Our Analyst or Associate, Institutional Client Group, Coverage will be a key member of the team that manages our relationships with a group of North American Institutional Investors and Financial Institutions. (Insurance, Banks, Financial Sponsors, Hedge Funds, FinTech). You will be responsible for supporting business origination and retention, and for helping manage all credit and financial crime risk for those clients. You will also work in close partnership with regional and product partners, and colleagues in other divisions (Commercial Banking, Wealth and Personal Banking, Asset Management) to ensure delivery of HSBC's product and services. As our Analyst/Associate, Coverage, Institutional Client Group you will: * Develop an understanding of the clients' business needs and identify solutions that HSBC can deliver to help meet their challenges and objectives * Work closely with internal stakeholders to ensure that transactions are balancing risk, return and profitability, and in compliance with, both internal and external requirements * Develop and institutionalise effective and beneficial relationships, including at the C-suite level, with key buying windows at our clients and internally within HSBC * Support the broader CIB coverage team in their objectives, help drive revenue generation against targets, product alignment, client planning, client briefings, customer satisfaction, cost containment and supporting development and training of more junior staff You´ll likely have the following qualifications to succeed in this role: * Extensive experience in capital markets, securities services, structured finance, transaction banking and asset management * Ability to identify and execute successful opportunities * Strong understanding of risk management and risk mitigation * Strong verbal and written communication, presentation skills * Ability to form effective relationships, exercising influence at the most senior level of the organization, both internally and externally * FINRA Series 7, 63, and 79 licenses are required. A contingency period to obtain licensing can be provided at manager's discretion As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming and inclusive work environment. You will be empowered to drive HSBC's engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You'll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future! Your final fixed pay offer will depend on the candidate and several variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law. Nearest Major Market: Manhattan Nearest Secondary Market: New York City

We believe in the power and joy of learning At Cengage, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Focusing on college and career readiness, Cengage School equips students with the skills and confidence to succeed beyond the classroom. Through exclusive access to National Geographic Learning, Big Ideas Learning, Gale, Thorndike Press and Cengage curriculum and technology, it engages learners in core subjects and career pathways-empowering educators and inspiring student success. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see . The Renewal Specialist is responsible for managing and driving customer renewals through proactive engagement, strategic prioritization, and close collaboration with sales representatives and internal teams. This role ensures customer happiness, minimizes churn, and supports revenue growth by efficiently managing renewal opportunities and identifying expansion opportunities across the product portfolio. What You'll Do Here: * Own and manage a renewal pipeline using CRM dashboards, ensuring accurate tracking of contacts, opportunities, quotes, and renewal stages * Maintain detailed and timely notes on all customer interactions, including calls, meetings, emails, and renewal activity * Complete renewal strategies by working opportunities through defined stages and prioritizing renewals by value and risk level * Manage a high-volume inbox and maintain a customer response-time goal of 24 hours or less * Proactively prioritize and work the highest-value renewals in descending order to improve retention and revenue * Conduct monthly sessions with sales representatives to assess renewal progress, address at-risk accounts, and coordinate on strategic plans to boost renewals * Collaborate closely with sales reps and internal teammates to stay current on systems, tools, and processes * Attend bi-weekly Central and Southwest Region meetings to provide renewal updates, field questions, and support managers and teams * Develop product knowledge to find opportunities for expansion and new product growth during the renewal cycle * Accurately log and track all customer activity in CRM to support reporting, forecasting, and leadership visibility Skills You'll Need Here: * Strong organizational skills with the ability to manage multiple renewals simultaneously * Excellent written and verbal communication skills * Experience managing CRM systems and maintaining clean, detailed data * Ability to prioritize work based on urgency, value, and customer risk * Strong collaboration skills and ease working across sales and internal groups * Customer-focused attitude with a proactive approach to problem-solving * Capacity to acquire and maintain comprehensive product understanding to assist with renewals and growth discussions Preferred: * Previous experience in renewals, account management, or customer success * Experience working in an education, publishing, or SaaS environment * Familiarity with sales processes, forecasting, and pipeline management Cengage is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at . About Cengage Cengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here () to learn more about our Total Rewards Philosophy . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $24.00 - $31.00 USD Cengage, a global edtech company, supports learners, educators and institutions across more than 100 countries. With products serving nearly 16 million digital users across the Higher Education, School, Work and English Language Learning markets, we've built a learning ecosystem that connects education to employment. We combine trusted content, AI-powered insights and scalable digital platforms to power learning for every future and drive meaningful outcomes at every stage of the learning journey. Warning: Be aware, there has been an increase of targeted recruitment scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address.

The Universal Banker is an entry level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and to help increase sales to individual consumer clients. Responsibilities: * Assist in basic account opening for existing customer * Provide service delivery to internal/external customers to resolve account service issues * Execute financial transactions in accordance with bank policies and procedures * Refer opportunities to segment partners where appropriate * Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively * Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc. * Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets * Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: * 1-3 years of relevant experience * Previous Retail Banking or similar experience required * Consistently demonstrates clear and concise written and verbal communication skills Education: Consumer Sales Branch Sales Part time New York New York United States $50,030.00 - $65,270.00 Salary shown is for full-time positions and will be prorated for part-time hires based on number of hours worked. The hourly rate corresponding to the annual range is: $24.05 - $31.37 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. Please see the requirements listed above. For complementary skills, please see above and/or contact the recruiter. May 07, 2026 If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi () . View Citi's EEO Policy Statement () and the Know Your Rights () poster. Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Rogo's Customer Success Manager Role Rogo's customer success managers are highly motivated individuals with a proven track record for driving client outcomes. You'll own a portfolio of accounts end-to-end, driving initial adoption, value realization, retention, and expansion. You'll be the primary partner to both day-to-day users and executive stakeholders, ensuring customers achieve measurable ROI from Rogo and ultimately contributing to bottom-line revenue growth. What You Will Own * Client Relationship Management: Serve as the primary contact for clients with a prescriptive and consultative approach. * QBRs & Executive Alignment: Plan and run QBRs and/or business reviews to align on client goals, roadmap, and next steps. * Renewal Management: Own the renewal process end-to-end, including forecasting renewal timelines, managing stakeholder alignment, and mitigating churn risk. * Customer Health & Retention: Monitor adoption and health signals, quarterback escalations, and prevent churn through proactive engagement and action plans. * Account Strategy: Build success and account plans for each customer (stakeholder map, KPIs, adoption milestones, mutual action plan). * Grow Bottom-Line Revenue: Use customer performance metrics to identify and deliver on upsell opportunities. * Advocacy and Engagement: Engage users and stakeholders, empowering them to be Rogo advocates within their organizations. * Feedback Loop: Relay client insights back to product and engineering teams, aiding in the continuous improvement of our product and the customer experience. What You Will Need * 3-5+ years of experience in customer-facing roles, including customer success, account management, or related roles. Must be within high-growth, enterprise financial technology companies that sell to investment banking, private equity, and/or other related high finance customers. * Proven track record in analyzing customer performance metrics and delivering strategic recommendations to drive business outcomes and improve processes * Skilled in owning and managing customer relationships, including upsell and renewal conversations to maximize customer value * Confident communicator with strong strategic planning and relationship management skills, adept at engaging with and influencing stakeholders across all levels in real time * Outstanding project management skills; extremely organized and detail-oriented * Strong presentation and communication skills, whether impromptu on a whiteboard or using prepared presentations and demos * Extreme sense of ownership, including the ability to track and follow through on lots of competing work streams that require input from across the organization Bonus * High-volume client-facing experience within the AI space * Early experience at a hyper-growth startup * Direct experience in finance, including banking, private equity, or similar roles Who You Are * You thrive in fast-paced environments. You are high-intensity and care a lot about what you do, and you're ecstatic to work at a startup. * You are ambitious. You have fun solving problems that others think are impossible. * You are curious. You find joy in learning about AI, technology, and finance. * You are an owner. You are autonomous, self-directed, and comfortable working with ambiguity. * You are collaborative, organized, thoughtful, and kind. Why Join Rogo? * Exceptional traction: strong PMF with the world's largest investment banks, hedge funds, and private equity firms. * World-class team: we take talent density seriously. We like working with incredibly smart, driven people. * Velocity: we work fast, which means you learn a lot and constantly take on more. * Frontier technology: we're developing cutting-edge AI systems, pushing the boundaries of reinforcement learning and published research, redefining what's possible, and inventing the future. * Cutting Edge Product: Our platform is state-of-the-art and crazily powerful. We're creating tools that make people smarter, reinventing finance works.

About impact.com impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products - Performance (affiliate), Creator (influencer), and Advocate (customer referral) - unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics - rely on impact.com to power more than 350,000 partnerships that deliver measurable business results. Your Role at impact.com: impact.com is seeking a Creator Relations Manager to lead creator growth, retention, and strategic development across a portfolio of creators on the platform. This role is responsible for owning and executing strategies that drive creator success, engagement, and monetization. The Creator Relations Manager operates with a high degree of autonomy, exercising independent judgment to identify opportunities, prioritize efforts, and determine the most effective approach to developing creator partnerships. This role serves as a strategic advisor to creators, leveraging data insights, industry knowledge, and platform expertise to guide decision-making and influence outcomes. The Creator Relations Manager will proactively manage relationships, develop tailored growth strategies, and drive measurable impact across creator performance and platform adoption. This position plays a critical role in shaping the creator experience and contributing to broader business objectives through optimization, innovation, and cross-functional collaboration What You'll Do: Relationship Management • Own and manage a portfolio of creators, acting as a strategic advisor to support their growth and long-term success, • Build and maintain high-impact relationships, establishing trust and influencing creator engagement and platform adoption, • Independently assess creator needs and determine the most effective engagement and support strategies Creator Growth & Strategy, • Develop and execute customized growth strategies to help creators expand brand partnerships and increase earnings, • Analyze individual and network-wide data to identify trends, opportunities, and risks, and translate insights into actionable recommendations, • Make independent decisions on creator prioritization, outreach strategy, and growth initiatives to maximize impact Creator Recruiting, • Strategically identify, evaluate, and recruit creators aligned with platform goals, exercising judgment in selection and engagement approach, • Determine which creators present the highest potential value and develop targeted strategies to onboard and activate them Data, Reporting & Business Impact, • Own performance tracking for creator portfolio, using data to inform decisions, optimize strategy, and drive measurable outcomes, • Leverage analytics to influence both creator behavior and internal business decisions, • Partner with data teams to refine reporting and uncover insights that shape broader creator strategy Optimization & Efficiency, • Identify and implement process improvements that enhance scalability, efficiency, and creator experience, • Lead testing and optimization efforts (e.g., A/B testing, messaging strategies, campaign approaches) to improve performance outcomes, • Utilize tools, automation, and AI to streamline workflows and increase team effectiveness Cross-Functional Influence, • Collaborate with marketing, product, and engineering to provide insights and influence platform enhancements and creator-facing initiatives, • Act as a subject matter expert on creator trends, informing internal strategy and decision-making What You Bring:, • 5+ years of experience working with creators & managing creator relationships, • Strong understanding of social media platforms, influencer marketing trends, and engagement strategies, • Excellent communication and interpersonal skills with a focus on relationship-building, • Loves talking on the phone, • Strong organizational skills including experience with Google Sheets, • Creative thinker with the ability to craft engaging experiences and content tailored to creator audiences, • A self-starter mentality & drive for excellence, • Analytical thinker with the ability to digest data and turn it into shareable & actionable insights Bonus Skills:, • Prior experience onboarding or managing customers, • Knowledge of impact.com platform, • Love of data digging, Google Sheets & formulas, and reporting on metrics, • Passion for creator affiliate marketing Perks and Benefits:, • Competitive salary and performance bonuses, • Opportunity to work with high-profile influencers and celebrities, • Flexible working arrangements (remote options available), • Health and wellness benefits, including [list specifics], • Career growth opportunities and professional development support Salary Range: $ 88,000 - $98,000 per year, plus an additional 25% Variable Commission Plan ($27,500-$33,750) and a generous stock (RSU) award. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Benefits and Perks: At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance. • Medical, Dental, and Vision insurance, • Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled, • Flexible spending accounts and 401(k), • Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life., • Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health., • A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval., • Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses., • Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver. #LI-AG1 #LI-NewYork,NewYork_Hybrid

Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A. We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier. If you want to do the best work of your career, this is the right place. About the role Our Customer Success team is integral to how we build, grow, and deliver value. We help customers adopt Attio quickly, integrate it smoothly, and unlock lasting impact. With technical fluency and deep empathy, we guide teams through complex use cases, share insights that shape the product, and turn great onboarding into long-term success. As an Attio Customer Success Manager, you will be responsible for designing and managing Attio's retention, customer health, renewal, and upsell programs. What you'll do • Lead high-touch success plans for top accounts, serving as both business relationship owner and a consultative product expert, • Design and execute strategies to monitor health, and drive adoption, retention, and up-sells on a one-to-one and one-to-many basis, • Partner with fellow CSMs to bring new ideas, codify best practices, and build reusable program templates to drive scale and consistency as we grow and expand upmarket, • Contribute to one-to-many scaled programs for second-tier accounts using channels like email, workshops/webinars, office hours, and community programs, • Use data to segment customers based on their product usage and firmographic data, and provide appropriately tailored resources to each group, • Collaborate with SE, post-sale, and Support teams to create content for scaled programs, • Collaborate with marketing and product on brand and activation content What you'll bring, • 5+ of relevant professional experience, of which 3+ were in a CS or Account Management role, • A passion for technology and experience coaching customers on how to get the most out of a complex software product, • Experience building programs in addition to having strong customer relationship skills, • Experience at early or growth-stage startups What does the hiring process look like? • 30-minute introductory phone call with a member of our Talent team, • 30-minute interview with our hiring manager, • Case study interview, • Panel interviews with relevant stakeholders, • 30-minute closing conversation with our CEO, • Offer stage

Senior Customer Success Manager New York City or San Francisco, CA The Role As a Senior Customer Success Manager at Affinity, you'll own the full post-sale lifecycle for a portfolio of strategic enterprise accounts. You'll serve as a trusted advisor and internal advocate — building deep relationships, driving measurable business value, and orchestrating the right resources to help your customers succeed. This role is for someone who has mastered the fundamentals of enterprise CS and has a proven track record owning complex renewals, expanding executive relationships, and consistently exceeding commercial targets. This role reports directly to the Director of Enterprise Customer Success. You'll be joining a seasoned, collaborative team that is invested in your development and success. What Will I Be Doing? • Own a portfolio of strategic enterprise accounts — driving adoption, delivering measurable business value, and securing renewals and expansion revenue, • Build and execute success plans that reflect a deep understanding of each customer's business objectives, stakeholder landscape, and success metrics, • Develop multi-threaded relationships across champion and economic buyer levels, and deliver meaningful executive business reviews on a consistent cadence, • Serve as the voice of the customer internally — synthesizing feedback, flagging risk early, and influencing product direction through structured input, • Orchestrate cross-functional resources — proactively pulling in product, support, and services teams to resolve escalations, accelerate adoption, and deliver an exceptional customer experience, • Partner closely with Sales to identify and execute on expansion opportunities, applying MEDDPICC and Command of the Message frameworks with proficiency, • Forecast with accuracy and run renewal commercials with increasing autonomy Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Affinity, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't perfectly align with the qualifications above, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Required • 5+ years in Customer Success Management, or a similar post-sale role in an enterprise SaaS environment, • Proven track record of hitting renewal, expansion, and retention targets across a complex enterprise book of business, • Experience managing multi-stakeholder relationships, including executive-level engagement, • Strong communicator and presenter — equally comfortable leading a c-suite level QBR and a product adoption session, • Highly organized with sharp prioritization instincts; able to balance strategic account work with operational rigor, • Demonstrated ability to lead cross-functional efforts and drive outcomes without direct authority, • Experience in CRM, data services, or relationship intelligence software, • We Live Our Values: As owners, we take pride in everything we do. We embrace a growth mindset, engage in respectful candor, act as playmakers, and "taste the soup" by diving deep into experiences to create the best outcomes for our colleagues and clients., • Health Benefits: We cover your medical, dental, and vision insurance premiums with comprehensive PPO, HDHP and HMO options (in CA), and offer flexible personal & sick days to support your well-being., • Retirement Planning: We offer a 401(k) plan to help you plan for your future., • Learning & Development: We provide an annual education budget and a comprehensive L&D program., • Wellness Support: We reimburse monthly for things like home internet, meals, and wellness memberships/equipment to support your overall health and happiness. About Affinity With more than 3,000 customers worldwide and backed by some of Silicon Valley's best firms, Affinity has raised $120M to empower dealmakers to find, manage, and close more deals. How? Our Relationship Intelligence platform uses the wealth of data exhaust from trillions of interactions between Investment Bankers, Venture Capitalists, Consultants, and other strategic dealmakers to deliver automated relationship insights that drive over 450,000 deals every month. We are proud to have received Inc. and Fortune Best Workplaces awards as well as to be Great Places to Work certified for the last 5 years running. Join us on our mission to make it possible for anyone to cultivate and fully harness their network to succeed. We use E-Verify Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit .

Enterprise Customer Success Manager We're looking for an Enterprise Customer Success Manager with a strong background in marketing technology to help influence our clients to use and effectively adopt our platform to ensure they receive maximum value. You'll serve as the connective tissue between our technology and our users—ensuring clients not only succeed but become champions of our product. Location: NYC | Hybrid | 3x/week in-office *We are not currently offering fully remote if you are based in the NYC area. What You'll Do • Act as the primary point of contact for a portfolio of 10-20 enterprise-level clients, helping them maximize the impact of our cutting-edge generative AI search optimization software solution., • Translate platform data into strategic recommendations tailored to each client's business goals and industry dynamics to drive measurable improvements in visibility and optimization., • Guide clients through onboarding, education, and adoption journeys—ensuring high engagement, retention, and satisfaction., • 5+ years in customer success or account management, ideally at a marketing-focused SaaS company., • A genuine builder mentality—you've joined teams early, built processes from scratch, and are proud of the systems you've left behind., • Demonstrated fluency with AI tools in your daily workflow—using them to research, draft, analyze, synthesize, and problem-solve faster and better., • Strong communication skills—you can turn complex technical insights into clear, persuasive strategic action plans that get clients moving., • Proven experience managing a strategic enterprise book of business, with playbooks to show for it., • Comfort operating in ambiguity—you don't wait for the perfect brief; you figure it out and iterate., • Proactively ensure that clients measure and achieve their desired outcome with our software solution., • Development and maintenance of strategic account plans for every client to ensure clear alignment on their priorities and value drivers, • Onboard clients promptly to ensure they start receiving value from their investment in our platform, • Influence clients to adopt our platform and integrate it into their regular workflows leading to account expansion opportunities. Ownership: Equity in a fast-growing, category-defining company Wellbeing: Medical, dental, vision, and life & disability insurance Family support: Paid parental leave when life's biggest moments happen Setup: Home office stipend so your workspace doesn't suck Remote support: Phone and internet reimbursement Growth: L&D budget for courses, conferences, and whatever makes you sharper Time off: Flexible PTO — take what you need, we trust you Financial wellness: 401(k) Connection: Team offsites and a crew that genuinely likes each other Scrunch is an equal opportunity employer. We welcome people of all backgrounds, experiences, perspectives, and identities. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Customer Success Manager Daloopa is transforming how investment professionals work. Our mission is to eliminate the slow, error-prone parts of fundamental research—without sacrificing accuracy or auditability. Founded by a former equity research analyst and top engineers, we built an AI-powered platform that converts complex financial filings, transcripts, and KPIs into clean, hyperlinked, customizable data. This means analysts spend less time on manual tasks and more time generating insights that drive performance. Today, Daloopa powers the workflows of leading investment teams worldwide—helping them move faster, think deeper, and make every decision with confidence. If you're passionate about building technology that solves real-world problems and want to make an impact, join us and help redefine the future of investment research. Daloopa was named one of Fast Company's Most Innovative Companies in 2026! Why Daloopa? • Competitive pay + performance incentives, • Equity in a fast-growing FinTech, • Hybrid work schedule (3 days in-office), • Career growth and mentorship opportunities, • A vibrant, collaborative culture Location: New York City (Hybrid office/remote schedule) Compensation: $104k - $108k base + variable + equity + benefits (This range is reflective of level of contribution. Candidates who fully match what we're looking for in this role will be at the top of the range.) About the Role As a Customer Success Manager, you'll be the post-sales champion for our buy-side customers, including hedge funds, mutual funds, and other asset managers. Your mission is to build deep partnerships with clients, guide them through onboarding and adoption, and ensure they get measurable impact from Daloopa's solutions. You'll learn the workflows of sophisticated investment teams, influence product usage, and play a key role in driving retention and expansion. You'll collaborate closely with a talented team sharing insights and best practices to deliver a consistent, exceptional client experience. You'll work directly with your Manager to prioritize your accounts, refine processes, and elevate our customer success motion. This role includes some onsite client meetings, primarily concentrated in New York City. Out of NY state travel will be limited and typically not required. What You'll Do • Reduce churn by identifying customer pain points early and executing proactive retention strategies., • Build strong relationships with buy-side users to drive tailored product adoption., • Partner with Sales to surface expansion opportunities and potential leads within existing accounts., • Gather, interpret, and relay client feedback to improve Daloopa's product and user experience, collaborating closely with the Product team., • Become a product expert and keep customers informed on key updates and roadmap developments., • Prior experience as a CSM, ideally with customers preferably within the financial services or capital markets industry, • Proven ability to stay organized and maintain data hygiene while managing a complex book of business, • Ability to assess customer churn trends, synthesize feedback, and drive product improvements., • Strong written and verbal communication and stakeholder management skills, capable of engaging with senior decision-makers, • You'll own outcomes across adoption, retention, and expansion, making a direct impact on Daloopa's bottom line., • You'll influence product direction through customer insights

About Cinder Cinder provides a platform to protect the internet. We help companies manage the interaction layer - the part of their product where users engage, and sometimes abuse systems. Our AI agents, workflows, and tooling power real-time trust & safety, AI red teaming, and content integrity for some of the most important technology companies in the world. We're a small, fast-moving team backed by Accel and Y Combinator. We care about being intentional, direct, and deeply focused on providing real outcomes for our customers. The Role We're hiring a Customer Success Manager to help us scale how we support and partner with customers as we grow. You'll join an existing foundation and work closely with our Customer Success team, as well as Product and Engineering, to deliver a high-quality and consistent customer experience. This is a technical, hands-on role. A large portion of customer interactions involve diagnosing issues, understanding how systems are configured, and helping customers navigate the details of how Cinder works in practice. You will own a set of accounts and be responsible for both customer outcomes and technical problem-solving, including: • helping customers successfully implement and use Cinder in their workflows, • supporting adoption of new features and capabilities as the product evolves, • investigating issues, answering detailed product questions, and guiding customers to resolution, • following through on product gaps, bugs, and edge cases that impact customer experience You'll act as the bridge between customers and the product - not just relaying information, but understanding the system deeply enough to diagnose problems, explain tradeoffs, and drive clarity. What You'll Do Support Customers on Technical Workflows • Debug and investigate customer issues across APIs, workflows, and data flows, • Answer detailed product and implementation questions (not just route them), • Reproduce issues, identify root causes, and determine next steps, • Escalate to engineering when needed, with clear context and hypotheses Drive Product Adoption, • Help customers understand and adopt new features in a practical, hands-on way, • Translate product changes into concrete workflows for customers, • Follow up to ensure changes are actually implemented and delivering value Own Customer Relationships, • Serve as the primary point of contact for your accounts, • Build trust with both technical and non-technical stakeholders, • Communicate clearly about issues, timelines, and tradeoffs Improve How We Operate, • Identify patterns in customer issues and product gaps, • Help refine support workflows, escalation paths, and documentation, • Contribute to a tighter feedback loop between customers and product What Good Looks Like (First 6-12 Months), • Every customer has a clear owner and consistent experience, • Support is structured (SLAs, prioritization, fast responses), • Customers trust you and come to you first with issues, • Churn risk is proactively managed (no surprises), • Product feedback from customers is clear, actionable, and recurring, • Founders and engineers are no longer the default support layer You Might Be a Good Fit If You..., • Have 4+ years in a technical, customer-facing role (Customer Success, Solutions, Technical Account Management, Implementation, or similar), • Are comfortable debugging issues across APIs, data, or system workflows, • Have experience working with databases, logs, or structured data (e.g., SQL, querying, data inspection), • Can independently investigate and resolve customer issues without relying entirely on engineering, • Are an excellent communicator who can explain technical concepts clearly to different audiences, • Take ownership of outcomes and follow through on details It's a Plus If You..., • Have experience with data models, schemas, or backend systems, • Have worked on Trust & Safety, AI systems, or platform products, • Have experience in early-stage or fast-moving environments Why This Role Matters This is one of the highest-leverage roles at Cinder. Retention, customer trust, and product feedback loops all depend on this function. Done well, this role directly shapes: • how customers experience Cinder, • how our product evolves, • how we scale Location We prioritize candidates based in New York City or willing to relocate. We believe this role benefits from close collaboration with the team. Notes on How We Hire We use structured, skills-based interviews focused on real scenarios (e.g., handling customer escalations, prioritizing support issues). This helps us evaluate candidates fairly and consistently, based on how they would actually perform in the role.

Customer Success Manager II Location: New York, NY, United States Begin your career as a Customer Success Manager II at Meltwater, where each day is dedicated to ensuring the continued success and satisfaction of our valued customers. We're searching for driven individuals to join our team and play a pivotal role in delivering exceptional experiences. As a Customer Success Manager II, your focus will be on driving impactful outcomes through product adoption, implementing risk mitigation strategies, and conducting user training. At Meltwater, we offer more than just a job—it's a pathway to personal and professional growth. Immerse yourself in an environment that cultivates your talents, fosters mentorship, and advocates for inclusive leadership principles. Engage with seasoned account managers and resilient leaders who are committed to supporting your journey of development. Join our team and become part of a diverse community that celebrates your unique contributions and empowers you to reach new heights. What You'll Do: • Collaborate with internal stakeholders, including Renewal Managers and Account Managers, to align customer needs effectively., • Provide strategic guidance and support to ensure comprehensive adoption of Meltwater solutions, maximizing value for customers., • Empower clients with tools and resources to cultivate strong advocacy, enhancing billing relationships., • Foster a deep understanding of customers' organizational context and objectives through close collaboration, tailoring solutions to their unique needs., • Seamlessly partner with the Account Manager team to identify upselling and cross-selling opportunities, driving overall customer account growth., • Proactively engage with accounts ahead of renewal dates to support renewals, mitigate risks, and address 'at-risk' accounts., • Take ownership of customer account gross retention, prioritizing high levels of satisfaction and loyalty., • Drive client engagement and product adoption to ensure ongoing value delivery., • Conduct thorough onboarding and training sessions for new customers, facilitating seamless integration with Meltwater solutions., • Gather customer feedback through executive business reviews, fostering continuous improvement and addressing evolving needs., • A Bachelor's degree or higher is preferred for this role, empowering you to demonstrate your academic prowess and contribute effectively., • Demonstrated expertise in customer success, account management, or a related field, backed by at least 3 years of hands-on experience in account management., • Exceptional communication and interpersonal skills, enabling the establishment and maintenance of strong customer relationships., • Results-driven mindset, dedicated to achieving customer satisfaction and fostering their success., • Proactive approach in identifying and addressing customer needs and opportunities promptly., • Collaborative spirit, adept at working closely with cross-functional teams to ensure seamless customer success., • Excellent written and verbal communication skills in English., • Willingness to embrace a flexible work schedule. We require that you are in office most weeks 3 days per week with flexibility to 5 days per week based on team and business priorities., • Flexible paid time off that allows you to have an enhanced work-life balance, • Excellent medical, dental, and vision options, • Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters., • Energetic work environment with a hybrid work style, providing the balance you need. At Meltwater, we believe great impact deserves great reward. Our compensation approach is data-driven, market-informed, and built to scale with your growth. We benchmark roles against external market data and use structured leveling frameworks to ensure fairness, consistency, and internal equity across teams and geographies. These frameworks are based on objective, gender-neutral criteria in line with applicable pay transparency regulations. For this role, the base salary range is $53,000-$71,000. The expected On-Target Earnings (OTE) range is $88,500-$118,000, inclusive of base salary and performance-based variable pay. Actual offers are determined based on job-related skills, experience, demonstrated capabilities, and work location. We typically hire within the range in a way that supports long-term growth, recognizing that compensation evolves as scope, performance, and impact expand over time. We regularly review our compensation practices and conduct pay equity analyses to help ensure our decisions remain fair, objective, and market-aligned. Employees and candidates may request additional information on how compensation is determined, in line with local legal requirements. Our Talent Acquisition Team is happy to walk you through the full compensation picture specific to your location and level during the interview process. Our Story At Meltwater, we believe that when you have the right people in the right environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers. Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along the way. We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers. We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career. We are Meltwater. Inspired by innovation, powered by people. Equal Employment Opportunity Statement Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment. All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations. Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world. We may use AI to assist in aspects of our hiring process, such as reviewing candidate information and supporting evaluation activities. These tools are used only to assist our team through increased efficiencies. Every output continues to be reviewed by humans, and all hiring decisions are made by humans. We remain committed to evaluating candidates fairly, consistently, and in compliance with all applicable laws.

Are you an experienced customer success professional who thrives on building trusted relationships with sophisticated investment management clients? Do you enjoy partnering with enterprise stakeholders to drive product adoption, measurable outcomes, and long-term value? Are you excited to operate at the intersection of financial services, SaaS, and AI-powered technology while shaping strategic customer journeys? If so, we invite you to be a part of our innovative team. As a Strategic Customer Success Manager, you will own and grow relationships across a portfolio of mid-enterprise and large investment and wealth management firms. You will guide customers from onboarding through long-term maturity, accelerating time-to-value, driving adoption, and identifying opportunities for expansion. This role sits at the center of customer outcomes, partnering closely with Sales, Product, and Support to ensure alignment between client goals and platform capabilities. You will leverage cutting-edge technologies-including AI tools like ChatGPT, Glean, and Claude Code-along with platforms such as Salesforce and Pendo to surface insights, streamline workflows, and deliver proactive, high-impact customer engagement at scale. At Ridgeline, how we work matters as much as what we build. Ridgeliners act like owners, choose growth over comfort, and communicate with transparency. We assume positive intent, bias toward action, and bring solutions-not just problems. We celebrate wins, learn from setbacks, and thrive in a resilient, collaborative, high-performing culture.If this excites you, we'd love to meet you! You must be work authorized in the United States without the need for employer sponsorship. The impact you will have: • Build trusted relationships with investment and wealth management clients to drive adoption, satisfaction, and long-term partnership, • Guide customers through onboarding and implementation readiness to accelerate time-to-value, • Develop and execute strategic account plans aligned to client business objectives and measurable outcomes, • Drive product adoption through training, enablement sessions, and ongoing strategic guidance, • Identify and advance expansion opportunities through increased platform utilization and cross-functional alignment, • Manage renewals and retention strategies while maintaining strong customer sentiment and engagement, • Partner with Sales, Product, Support, and Customer Experience teams to resolve issues and remove adoption barriers, • Advocate for customer needs by translating feedback into actionable insights for internal teams, • Enable customer advocacy through references, case studies, and community engagement, • Build executive and end-user relationships to deepen strategic alignment and long-term value, • Leverage data and AI-enabled tools to monitor health, analyze trends, and proactively mitigate risk, • Collaborate with teammates to share knowledge and continuously improve processes and workflows, • Take ownership of customer outcomes while demonstrating resilience and a growth mindset, • Exemplify Ridgeline's core values and maintain a strong security-first mindset What we look for:, • 8+ years of experience in Customer Success, SaaS account management, consulting, or similar client-facing roles, • Strong understanding of financial markets and the institutional or HNW investment lifecycle across front, middle, or back office workflows, • Familiarity with investment products including equities, fixed income, derivatives, funds, private assets, and FX, • Proven ability to manage enterprise customer relationships and drive product adoption in a B2B SaaS environment, • Excellent communication skills with the ability to engage both executive stakeholders and end users, • Demonstrated ability to manage multiple priorities in a fast-paced, high-growth environment, • Analytical mindset with the ability to translate data into actionable customer strategies, • Comfort leveraging modern tools and AI-driven workflows to enhance productivity and outcomes, • Strong organizational skills and attention to detail across multiple accounts and initiatives, • Ability to collaborate cross-functionally with go-to-market, product, and customer teams, • Willingness to learn and apply emerging technologies within a business domain, • An aptitude for problem solving, • Ability to communicate effectively, • Serious interest in having fun at work Bonus:, • Experience working with investment management software platforms, • Familiarity with tools such as Salesforce, Pendo, Slack, Jira, Confluence, and Excel, • Basic understanding of APIs, AWS, or public cloud infrastructure, • Progress toward or completion of certifications such as CFA or CAIA About Ridgeline Ridgeline is the first front-to-back system of record for investment managers. Founded by visionary entrepreneur Dave Duffield (co-founder of both PeopleSoft and Workday), the company was created to modernize an industry held back by outdated, disconnected technology. Powered by a single, real-time data set and embedded AI, Ridgeline helps firms automate complexity, accelerate collaboration, and deliver tailored client experiences at scale, without added headcount or risk. Ridgeline is headquartered in Lake Tahoe, with offices in New York, Reno, and the Bay Area, and is recognized by Fast Company as a "Best Workplace for Innovators," by Frost & Sullivan as a "Technology Innovation Leader," and by The Software Report as a "Top 100 Software Company." Ridgeline is proud to be a community-minded, discrimination-free equal opportunity workplace. Ridgeline processes the information you submit in connection with your application in accordance with the Ridgeline Applicant Privacy Statement. Please review the Ridgeline Applicant Privacy Statement in full to understand our privacy practices and contact us with any questions. Compensation and Benefits The typical starting salary range for new hires in this role is listed below. In select locations (including the New York City Metro Area), an alternate range may apply as specified below. The typical starting salary range for this role is: $187,000 - $234,000 OTE. The typical starting salary range for this role in the select locations listed above is: $205,000 - $257,000 OTE The cash compensation amount for this role is targeted at $187,000 - $234,000 OTE. Final compensation amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amount listed above. As an employee at Ridgeline, you'll have many opportunities for advancement in your career and can make a true impact on the product. In addition to the base salary, Ridgeline employees can participate in our Company Stock Plan subject to the applicable Stock Option Agreement. We also offer rich benefits that reflect the kind of organization we want to be: one in which our employees feel valued and are inspired to bring their best selves to work. These include unlimited vacation, educational and wellness reimbursements, and $0 cost employee insurance plans. Please check out our Careers page for a more comprehensive overview of our perks and benefits. #LI-Hybrid

Company description Spark Foundry is a global media agency that exists to bring HEAT - Higher Engagement, Affinity, and Transactions - to brands. By combining flawless media fundamentals with aggressive innovation, Spark inspires consumers to pay more attention; to care more about our clients' brands; and to buy more products and services from them. Balancing the nimble spirit of a startup with the powerhouse soul of Publicis Media, Spark Foundry delivers the best of both worlds to a client roster that spans some of the world's best and most beloved brands and companies. We combine boutique-caliber insights and service with the buying clout and first-look access of a global leader, bringing the heat to challenger brands that want to act like giants, and to giant brands that want to act like challengers. With a bottom-up culture that celebrates diversity and aims for all voices to be heard, Spark has become a magnet for the industry's best talent, with one of the best retention rates in the industry. And by applying a whole-person approach to professional and personal development, Spark develops a workforce that is well prepared for today's challenges, and also poised to create meaningful careers in the years to come. Because we know that heat arises the intersection of complementary forces, our professionals come from myriad disciplines and backgrounds: data, analytics, and insights; content and creative production; communications and strategy; finance and marketing; and sociology, psychology, and other liberal arts disciplines. Overview The Director, Analytics - Global Media Measurement will be central in driving analytic insights and critical thinking for a specific Spark Foundry account. They will be the key contact for the client on media strategy/performance and will provide recommendations for both direct response and awareness/consideration campaigns. This position will be responsible for ensuring that data and continuous test and learn approaches are implemented and applied to drive client's media objectives. This position requires strategic and tactical thinking. It also demands strong attention to numerical detail and intellectual curiosity. Proficiency at problem solving and an in-depth understanding of digital media and technology are essential. The candidate must have a proven track record of data-rich analyses, be a great teammate, and be responsible in a client service environment. Responsibilities • Partner with client stakeholders and agency teams to develop holistic measurement frameworks to enable creative and media improvements, • Utilize data to drive media and creative performance by informing media plans, creative development and rotations, and optimization strategies. Implement a data-driven planning and optimization infrastructure, • Uses analysis to identify the key touch points/factors that drive business decision making, and make recommendations that will drive media strategy, creative and site optimization, • Recommend and drive implementation and utilize a multi-touchpoint attribution models as required, • Uses knowledge of advertising and digital media to deliver client-specific analyses including: campaign performance projections and analysis, customer segmentation and profiling, retention analysis, lifetime value analysis, and competitive market research, • Performs ongoing analysis to ensure the timely adjustment/optimization of campaigns to improve performance Qualifications, • Minimum 8 years of experience in performing analytics in marketing sciences capacity at a media agency, market research, or consulting company, or in-house at a brand. Experience with B2C and/or B2B digital campaign measurement and optimization, • Knowledge of syndicated media research & systems (e.g. Nielsen, comScore, GWI), • Experience with linear and digital performance measurement data (e.g. ad servers, DSPs, search engines, web analytics, etc.), • Experience in the analysis of large data sets to identify insightful relationships (data mining), • Strong analytical skills with understanding of statistical techniques: hypothesis development, designing tests/experiments, analyzing data, drawing conclusions, and developing actionable recommendations, • Experience with statistical analysis software products, research design, and a track record of implementing data and analytics driven solutions that impacted the bottom line, • Demonstrated ability to develop relationships with business leaders and develop research programs to support business goals in a changing media landscape, • Knowledge of visual techniques for data analysis and presentation development, • Strong ability to tell a story with data in a rigorous and compelling, yet simple and direct manner, • Ability to become a trusted advisor to clients and colleagues, • Experience with cross-channel measurement and attribution, • Strong data science and analytics platform skills such as PowerBI, Tableau, Datorama, Python, Alteryx, etc., • Knowledge of statistical software packages (e.g., SPSS, SAS), • Experience with creative effectiveness measurement (e.g. CreativeX, MarketCast, VidMob, MotionApp) Our Publicis Groupe motto "Viva La Différence" means we're better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent. Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off. If you require accommodation or assistance with the application or onboarding process specifically, please contact . Compensation Range: $135,375.00 - $216,684.00 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 05/07/2026. All your information will be kept confidential according to EEO guidelines. #LI-EO1

Why Rogo At Rogo, we are building Wall Street's first true AI analyst. Our mission is to empower finance professionals at the world's top investment banks, private equity funds, and investment firms with AI that delivers unparalleled speed, accuracy, and insight. We are not just improving financial workflows; we are redefining them from the ground up. This is a unique opportunity to join a generational company at a key inflection point. With a rapidly growing client base, proven product-market fit, and backing from world-class investors, we are scaling quickly and defining a new category of enterprise AI. Our team is sharp, motivated, and deeply committed to the mission. We operate with intensity, take ownership of complex problems, and stay relentlessly focused on our users. If you thrive in a fast-paced environment, demand excellence, and want to help build the future of finance, we invite you to join us. The Role Rogo's customer success managers are highly motivated individuals with a proven track record for driving client outcomes. You'll own a portfolio of accounts end-to-end, driving initial adoption, value realization, retention, and expansion. You'll be the primary partner to both day-to-day users and executive stakeholders, ensuring customers achieve measurable ROI from Rogo and ultimately contributing to bottom-line revenue growth. What You Will Own We're looking for our first Scaled Customer Success Manager to join our team of highly motivated post-sales individuals. You'll manage a broad book of customers by building scalable playbooks, digital touchpoints, and data-driven interventions that drive adoption, retention, and expansion at scale. You'll be the connective tissue between our customers and Rogo, using automation, content, and targeted engagement to ensure every customer realizes measurable ROI and contributes to bottom-line revenue growth. • Portfolio Management: Own a large book of accounts, segmenting customers by health, usage, and expansion potential to prioritize where human touch is needed versus where tech-touch or digital programs can drive the outcome, • Scaled-Impact Programs: Design and execute scaled engagement programs, including webinars, office hours, onboarding cohorts, in-app campaigns, and email updates, that drive adoption and value realization across hundreds of users simultaneously, • Digital Customer Journey: Partner with CS Ops, Marketing, and Product to build and optimize the automated customer lifecycle, from onboarding through renewal, including in-app guides, lifecycle emails, and self-serve enablement content, • Data-Driven Intervention: Monitor adoption and health signals across the portfolio, triggering targeted outreach, playbooks, and escalations when accounts deviate from healthy usage patterns, • Renewal & Retention: Own renewals across your book, forecasting accurately, identifying churn risk early, and executing scaled save motions to protect and grow recurring revenue, • Expansion at Scale: Identify upsell signals from product usage data and convert them into pipeline through targeted campaigns and lightweight 1:1 engagement, • Scalable Playbooks: Build, test, and iterate on repeatable plays (onboarding, at-risk, expansion) that other CSMs can deploy across the customer base, • Voice of the Customer: Aggregate feedback, usage trends, and friction points from across the portfolio and relay structured insights back to Product, Engineering, and Marketing, • Advocacy: Identify power users and champions across your book and convert them into references, case studies, and community advocates What You Will Need, • 2-4+ years of experience in customer success, account management, or related customer-facing roles, ideally in a scaled, pooled, or digital CS model managing a large book of accounts, • Demonstrated ability to drive outcomes across a large portfolio through programs, automation, and data, • Comfort using usage analytics to prioritize and trigger action, • Strong content creation skills; you can produce crisp customer-facing emails, in-app messaging, enablement content, and webinar scripts that actually get read and acted on, • Confident communicator able to run group sessions (webinars, office hours, cohort onboardings) and handle 1:1 executive conversations when needed, • Outstanding project management skills; you're extremely organized, detail-oriented, and able to run many parallel workstreams across a large book, • Analytical mindset; you're comfortable pulling usage data, building segmentations, and measuring program impact, • Extreme sense of ownership and bias toward building repeatable systems rather than one-off solutions Bonus, • Experience building a scaled/digital CS motion from scratch or early-stage, • Experience at a high-growth enterprise or financial technology company selling into investment banking, private equity, hedge funds, or related high-finance customers strongly preferred, • High-volume client-facing experience within the AI space Who You Are, • You thrive in fast-paced environments. You are high-intensity and care a lot about what you do, and you're ecstatic to work at a startup., • You are ambitious. You have fun solving problems that others think are impossible., • You are curious. You find joy in learning about AI, technology, and finance., • You are an owner. You are autonomous, self-directed, and comfortable working with ambiguity., • You are collaborative, organized, thoughtful, and kind. Why Join Rogo?, • Exceptional traction: strong PMF with the world's largest investment banks, hedge funds, and private equity firms., • World-class team: we take talent density seriously. We like working with incredibly smart, driven people., • Velocity: we work fast, which means you learn a lot and constantly take on more., • Frontier technology: we're developing cutting-edge AI systems, pushing the boundaries of reinforcement learning and published research, redefining what's possible, and inventing the future., • Cutting Edge Product: Our platform is state-of-the-art and crazily powerful. We're creating tools that make people smarter, reinventing finance works.

Why join us? At Design Within Reach, home comes first. We believe in creating and sourcing pieces that move with you and are meant to be enjoyed over a lifetime - from home to home, generation to generation. For us, that means exceptionally crafted, built-to-last, and beautifully designed furnishings. Our purpose is design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of Design Within Reach means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Design Within Reach to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone. Are you a creative professional with a passion for interior design and a proven track record in sales? Do you thrive in a client-facing environment where you can bring iconic modern design to life? If so, our Design Within Reach store is looking for you. What We Offer: Competitive hourly base with uncapped commission on shipped items Performance-based bonus plan Medical, dental, and vision insurance Paid vacation, holidays, and parental leave Commuter benefit up to 150/month 401(k) with 4% company match Generous employee discounts Ongoing professional development opportunities Store Hours: Open daily, Sunday through Saturday (weekend and holiday availability required) About the Role: As a Design Specialist, you'll blend your design sensibility with consultative selling skills to deliver exceptional client experiences. You'll represent legendary designers like Charles and Ray Eames and brands such as Herman Miller and Knoll, while building lasting relationships with clients and the local design community. You'll report directly to the General Manager and play a key role in driving the store's success. What You'll Do: Drive sales by delivering personalized design consultations and solutions that meet client needs Build and maintain relationships with clients, trade professionals, and the local design community Meet and exceed sales performance goals, consistently achieving key performance indicators (KPIs) including revenue targets, conversion rates, and client retention metrics Leverage your design expertise to guide clients through product selection, space planning, and styling Manage the full client lifecycle using CRM tools and outreach strategies to exceed sales goals Maintain visual merchandising standards and contribute to the overall aesthetic of the store Stay current on product knowledge, design trends, and industry developments through training and self-study Conduct in-home consultations and attend off-site meetings with trade clients as needed What We're Looking for: A design-savvy sales professional with a passion for modern interiors Experienced in retail sales, design consulting, or customer success (preferred) Background in interior design, architecture, or related field (preferred) Skilled in client needs assessment, problem-solving, and relationship building Proficient with Microsoft Office, and design tools (e.g., SketchUp, AutoCAD, or similar) Able to lift 20+ lbs and work in a fast-paced, team-oriented environment Who We Hire? Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. Design Within Reach is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities. Compensation range for this role is $25.00 - $27.00. Relevant salary considerations will include candidate qualifications and experience, other business/organizational needs and market factors. You may also be eligible to receive a geographic premium, annual discretionary incentive and equity awards which are subject to the rules governing these programs. The company offers a full spectrum of benefits including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Vacation and Parental Leave), Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our associates.This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings. MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at . Employment Type: Full Time

Our client, a luxury sleepwear brand is looking to hire a Head of eCommerce for their NYC office. Role Overview The Head of eCommerce will serve as the strategic and operational leader of the brand's digital business. This VP-level role is responsible for owning the eCommerce P&L, defining the online growth strategy, and driving the roadmap for technology and customer experience. The ideal candidate will bring a strong mix of analytical rigor, creative vision, and cross-functional leadership building a scalable digital business that deepens customer loyalty and drives profitability. Key Responsibilities Strategic Leadership & P&L Ownership: • Own the eCommerce P&L driving revenue, profitability, and customer lifetime value., • Develop and execute the digital growth strategy aligned with company goals and brand values., • Partner closely with Finance to forecast, model, and report on key performance metrics., • Define and own the vision for the eCommerce roadmap from platform evolution and UX optimization to technology integrations - all with an unwavering obsession for customer experience., • Lead cross-functional alignment on digital priorities across Marketing, Product, Operations, and Creative teams., • Champion data-driven decision-making and digital innovation to elevate brand storytelling and conversion., • Build and manage vendor and platform relationships, ensuring the tech stack and tools scale effectively with business growth. Customer Experience & Conversion: • Oversee site merchandising, content strategy, and on-site UX to ensure a seamless and luxurious customer journey., • Leverage analytics and A/B testing to continuously optimize conversion rates and AOV., • Partner with Operations to ensure flawless execution from order to delivery. Performance Marketing & Retention: • Partner closely with Marketing and external agencies to drive traffic through paid media, SEO, email, and affiliate channels., • Enhance retention strategies through CRM, loyalty, and personalization programs. Team Leadership & Development: • Lead, mentor, and develop a high-performing team., • Foster a culture of accountability, collaboration, and continuous improvement., • Set clear KPIs and professional development goals aligned with company strategy., • Champion an innovation mindset empowering the team to experiment, challenge convention, and surface bold ideas that drive growth and elevate the customer experience., • Report and communicate performance to the executive team, translating analytics into actionable strategies that drive measurable business outcomes. Qualifications: • 15+ years of progressive experience in eCommerce or digital business leadership, with at least 2 years at the VP or equivalent level., • Proven track record of scaling a DTC business preferably in premium or luxury retail fashion., • Experience managing full P&L and driving profitability., • Strong understanding of Shopify (or similar), analytics platforms, and CRM systems., • Strategic thinker with hands-on execution capability., • Exceptional leadership, communication, and stakeholder management skills., • Passion for customer experience., • Experience with ERP implementation- ideally NetSuite Success in This Role Means: • Delivering profitable growth year-over-year., • Building and leading a top-tier eCommerce team., • Establishing the brand as the digital leader in premium sleepwear and lifestyle., • Turning data and creativity into measurable business impact., • Creating a best in class customer experience. This is a hybrid role - 3 days on-site

Strategic Customer Success Lead New York, Hybrid We are looking for a Strategic Customer Success Lead to shape and scale how Bluefish delivers value across Fortune 500 teams. This role is foundational to building a repeatable CS approach that balances deep product expertise with 1:1 strategic partnership. In this role, you will directly manage a portfolio of strategic accounts and be responsible for ensuring they consistently realize value from Bluefish. You will serve as both a product expert—connecting customers' unique business needs to Bluefish's capabilities—and a trusted strategic advisor. In this capacity, you will help customers navigate the rapidly evolving AI landscape by providing thought leadership and advising on measurement, optimization, and campaign strategy across AI channels. What You'll Be Doing • Own value delivery for a portfolio of strategic, enterprise customer accounts, ensuring customers reach meaningful value milestones through direct, high-touch engagement., • Serve as a strategic partner and advisor to customer stakeholders, providing guidance on AI adoption, measurement strategy, and campaign optimization., • Partner closely with Account Leads to ensure day-to-day engagements reinforce global business goals, renewals, and expansion efforts., • Develop and execute customer-specific success plans aligned to customer objectives and measurable outcomes., • Drive deep product adoption by helping customers understand not just how to use Bluefish, but how to apply it within their broader marketing and measurement strategy., • Monitor account health using usage data, customer feedback, and sentiment to proactively identify risks, adoption gaps, and opportunities., • Translate risk signals into proactive mitigation plans that improve retention and long-term outcomes., • Collaborate cross-functionally with Product, CS Ops, Growth, Services, Sales, and Support to deliver a seamless, high-quality customer experience., • Develop and maintain excellent knowledge of the Bluefish product and AI ecosystem to strategically advise customers and contribute to thought leadership., • 5+ years of experience in account management, customer success, or strategic partnerships—ideally in SaaS, ad tech, or marketing technology., • Proven experience delivering value to enterprise customers in high-touch, relationship-driven roles., • Strong background in advertising, campaign strategy, and measurement; experience advising customers on media strategy is required., • Demonstrated ability to operate as a trusted strategic advisor to senior customer stakeholders., • Comfort working with data, usage signals, and customer feedback to inform strategy and recommendations., • Strong communication and relationship-building skills, with the ability to explain complex concepts clearly and confidently., • Highly collaborative, with experience working cross-functionally across Product, Sales, CS Ops, Growth, Services, and Support. Bluefish believes that AI represents the next major chapter of the internet – and that consumers will increasingly use AI to consume information and media online. On this new AI internet, brands will need new tools and technologies to tell their stories to consumers online – and a new marketing ecosystem will be created around AI. Bluefish is building the platform that helps brands engage consumers on this new AI channel, with powerful enterprise tools to manage AI brand safety and engage consumers with thoughtful and personalized AI marketing experiences. The Bluefish team is a tight-knit group of mar-tech industry veterans who previously helped build foundational ad-tech platforms now owned by Meta and Microsoft. Bluefish, the leading AI marketing platform for the Fortune 500, recently announced a $20M Series A funding round led by NEA, with participation from Salesforce Ventures. Additional investors include Crane Venture Partners, Swift Ventures, and Bloomberg Beta. We are a globally distributed team, with business operations based in New York City and engineering based in Berlin. Why Bluefish & Our Values • Unique opportunity to join on the ground floor of a fast-moving startup building at the center of AI, • Tackle challenging and abstract problems while disrupting the $300BN legacy mar-tech industry, • Join an experienced high-performing team where you will have immediate ownership and impact, • Demonstrated grit and resourcefulness—you find creative solutions, adapt quickly, and aren't afraid to roll up your sleeves in a fast-paced, evolving environment., • Thoughtful and strategic thinker with the ability to anticipate needs, ask the right questions, and deliver insights that truly drive value., • Proven ability to collaborate across functions and roles, fostering open communication and shared ownership of outcomes., • Commitment to craftsmanship—you take pride in delivering high-quality work, paying attention to the small details while keeping the big picture in mind., • Self-starter with a proactive mindset and a strong sense of accountability—able to drive projects forward independently while staying aligned with team goals., • Comfortable navigating ambiguity and learning new tools, processes, or technologies to get the job done.

Job Description We are currently hiring a Clinic Support Associate for immediate, long-term employment. Our expectations of a clinic support associate is to do any clinic support duties such as Front Desk and Aiding. You'll help manage front desk operations and assist clinicians with patient care — ensuring a smooth, welcoming experience for every patient. If you're looking for a hands-on role in a fast-growing field where you can make a real impact, this is a great opportunity to learn and grow with an expert team. Apply today and join a team that puts patients and people first. _ Days & Hours: Monday/Wednesday 8-8, Tues/Thurs 10-2 & Fri 10-6_ Essential Responsibilities • Greets and welcomes patients and visitors with an upbeat attitude and warm, inviting smile—whether in person or over the phone—while answering or directing inquiries and efficiently checking in patients., • Delivers a high level of customer service by ensuring patient satisfaction, optimizing provider time, and maximizing treatment room utilization through accurate appointment scheduling in person or via phone., • Manages scheduling operations with a focus on growth, including maximizing provider availability and treatment room usage., • Maintains on-time patient flow by promptly notifying clinicians of patient arrivals, monitoring service delivery against the schedule, and alerting providers of any delays., • Receives and processes incoming faxes promptly, ensuring timely communication and documentation., • Performs accurate data entry into the Electronic Medical Record (EMR) system, including patient information, treatment plans, and updates., • Generates reports, logs, and lists, including financial reconciliations and patient retention tracking, with a high level of accuracy., • Ensures co-pays are tallied, reconciled, and manages credit extended to patients., • Sets up new and returning patient cases in Theraoffice, including obtaining and verifying demographic and insurance information., • Contacts treating physicians to obtain updated prescriptions for Occupational and Physical Therapy treatments and obtains Plans of Care, updating the system accordingly., • Assists patients during therapy by applying heat packs, paraffin dips, helping into pools and onto equipment, monitoring exercise, and guiding through prescribed routines., • Educates patients on proper equipment use and exercise techniques to ensure safety and effectiveness., • Prepares patients for therapy treatments by providing comfort, assistance, and reassurance., • Provides information to patients by answering questions, addressing concerns, and alleviating fears with empathy and professionalism., • Maintains patient confidentiality and protects sensitive information in compliance with HIPAA guidelines and clinic policies., • Maintains a safe, clean, and organized environment by complying with all procedures, rules, and regulations., • Performs light cleaning duties including laundry, treatment table turnover (cleaning and sanitizing), and garbage disposal to ensure a hygienic treatment area., • Prepares treatment rooms by sterilizing and delivering equipment and supplies, positioning equipment for therapist access, assisting patients on equipment, and following prescribed protocols before patient arrival., • Answers calls from physicians, hospitals, and patients, demonstrating exemplary customer service skills., • Maintains physical therapy supplies inventory by monitoring stock levels, anticipating needs, placing and expediting orders, and verifying receipt of supplies. While performing the duties of this job, the staff member is frequently required to walk, stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The staff member can regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception. The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the company’s services (may include: visitors, patients, staff members, or others). Qualifications: Qualifications • High school diploma or GED is required., • One (1) year of medical office experience preferred, with familiarity in EMR systems a plus., • One year of experience in a customer service-oriented role is strongly preferred., • Proficiency in Google Suite is required., • Strong communication skills and the ability to interact professionally with customers, co-workers, and management, while calmly and effectively resolving client concerns, • Ability to work effectively within a team environment., • Excellent interpersonal skills and the ability to quickly adapt to new programs., • Ability to successfully complete in-service training., • Ability to observe, evaluate, and record patients' conditions, reactions, and changes in physical condition., • Ability to maintain a professional attitude and conduct in the welfare of patients., • Strong record-keeping and report-writing skills., • Ability to use logic and problem-solving skills to resolve issues, • Ability to work independently under tight deadlines in a rapidly changing environment, • Excellent time management and organizational skills The anticipated hourly pay range for this position is $17-20. Compensation is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography. Compensation: $17-$17

Job ID: 15476 Business Unit: MTA Headquarters Location: New York, NY, United States Regular/Temporary: Regular Department: Corporate IT Products Date Posted: May 1, 2026 Description JOB TITLE: Specialist Software Engineer SALARY RANGE: $114,070 - $134,641 DEPT/DIV: Information Technology SUPERVISOR: Product Director, Legal, Safety, and Risk LOCATION : 2 Broadway, New York, NY 10004 HOURS OF WORK: 9:00 am - 5:30 pm (7.5 hours/day) or as required This position is eligible for telewor k ing, which is currently 2 days per week . New hires are eligible to apply 30 days after their effective date of hire. Opening The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation's largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities. About Us The MTA transportation network has a very large system and infrastructure for financial, business, automated train, transportation, power, and physical security. The MTA IT Department is centrally responsible for providing a full range of Information and Operational Technology services to the MTA agencies and administrative units through its operating and support units. Services are provided on a 24/7/365 basis in support of the MTA organization and its ridership. Summary Software engineers are responsible for designing, coding, verifying, testing, documenting, amending, and refactoring programs/scripts and integration software services, and maintaining high-quality software to meet business and customer needs. Software Engineers perform coding, debugging, testing, project management, and troubleshooting/maintenance throughout the software development lifecycle. Software Engineers gather information, perform analysis, and elicit the details of user requirements in discussion with users. Contribute software development methods, tools, and techniques, and apply agreed standards and tools to achieve well-engineered outcomes. We are seeking a Senior Software Engineer who excels at bridging technology and business operations and has strong capabilities in workflow analysis, requirements definition, and solution design. This role supports system modernization, document management optimization, and process improvement across Legal, Safety, and Risk functions. In addition to contributing to .NET/C# development, the role focuses heavily on understanding operational needs and ensuring technical solutions align with organizational goals. This position leads requirements management, solution design, engineering, and testing activities across medium complexity initiatives, applying defined models, methods, and tools throughout the development lifecycle. Critical Skills: • Experience in functional collaboration, facilitating discussions that clarify expectations, align stakeholders, and drive informed decision-making., • Experience analyzing and documenting end-to-end processes, data flows, and system integrations across APIs, SFTP, and batch interfaces, • Experience assessing workflows and user experiences to validate business requirements, • Knowledge of data validation, SQL-based root cause analysis, and gap assessment; recommend process and system enhancements that elevate performance and reliability., • Knowledge of records retention, risk and compliance workflows, legal/safety operations, and enterprise content management platforms (OpenText eDOCS, DocuWare, SharePoint), including automated document ingestion and indexing., • Preferred technical background: Microsoft technologies, Salesforce, PowerApps, JIRA, and ServiceNow. Responsibilities • Defines and manages scoping and requirements definition, ensuring traceability to the source., • Designs, codes, verifies, tests, documents, amends, and refactors complex programs/scripts and integration software services. Uses appropriate modelling techniques following agreed software design standards, guidelines, patterns, and methodology., • Develops and executes test plans and test cases; implements scalable and reliable automated tests and frameworks., • Develops acceptance criteria related to functional and non-functional requirements, business processes, features, user stories, and business rules., • Selects appropriate tools and techniques to evaluate user experiences of systems, products, services, or devices, and validates that security, usability and accessibility requirements have been met., • Develops, configures, and maintains tools to identify, track, log and maintain accurate, complete, and current system information; develops and maintains associated operational documentation., • Maintains application support processes and uses application management software tools to investigate issues, prioritize and diagnose incidents, collect performance statistics, and create reports., • Defines, documents, and executes small projects or sub-projects. May act as product owner for one or more lower-value products or services, managing elements of the product life cycle to meet customer/user needs and achieve financial or other targets., • Plans, organizes, and conducts quality and safety assessments, and suggests opportunities for improvement. Contributes to identifying, analyzing, and documenting hazards and safety risks., • Monitors and reports on supplier performance, customer satisfaction, adherence to security requirements, and market intelligence., • Continuously develops and maintains personal knowledge of software engineering practices, emerging trends, and technologies., • May mentor less experienced staff, • Performs other duties and tasks as assigned, • May need to work outside of normal work hours (i.e., evenings and weekends), • Travel may be required to other MTA locations or external sites, • Observes the work performed by the contractor. Addresses performance issues with the contractor when possible., • Reviews invoices and approves them if the work meets contractual standards., • Escalates issues to other parties as needed. Required Qualifications, • Education: Bachelor's Degree, • Experience: At least 3 years of relevant experience. An equivalent combination of education and experience may be considered in lieu of a degree., • Certification(s): Prefer at least one certification in the current platform/domain/technical skill. Possible certifications could be, but are not limited to: Relevant Certifications Certified Scrum Developer (CSD) Certified Secure Software Lifecycle Professional (CSSLP) Certified Scrum Master (CSM) AWS Certified Developer Certified Software Development Professional (CSDP) Azure Developer Certified Software Test Professional (CSTP) Technical Skills • Advanced programming experience in a business setting., • Adept proficiency in at least one software engineering methodology, including but not limited to : Waterfall , Agile, Scrum, DevOps, Extreme Programming (XP), Kanban, Lean, Rapid Application Development (RAD)., • Adept programming experience with programming language(s) such as, but not limited to, Ruby, Python, Java, C, C++, C#, COBOL, SQL, Net, DBA, JavaScript., • Adept with the Oracle platform., • Adept experience applying a structured validation and testing method, including but not limited to : Unit Testing, Integration Testing, System Testing, Acceptance Testing, Regression Testing., • Advanced collaboration skills to ensure design specifications are seamlessly implemented by the development team., • Adept familiarity with version control., • Adept in working independently, strategically, and navigating organizational ambiguity., • Adept in data structures and algorithms, database management., • Adept in cybersecurity, including encryption and authentication., • Adept in cloud computing., • Adept in coding software alerting & notifications., • Adept in resolving code defects & developing enhancements., • Adept in continuous delivery processes (including code peer review), distributed monitoring & logging, distributed tracing & analysis, operation response automation, and product telemetry., • Adept in development techniques (e.g., OOO), DevOps engineering practices, and DevSecOps Lifecycle (Secure SDLC), and the Agile framework., • Adept in full-stack development, mobile development, web development, site reliability engineering, technology-specific frameworks, and solution design Behavioral Skills, • Expert in establishing and maintaining effective working relationships with employees at all levels within the organization, and with both internal and external customers., • Capable of interpersonal, verbal, and written communication skills, with the ability to effectively collaborate with both technical and non-technical peers., • Expert in communicating effectively, both orally and in writing, to interact with team members, customers, management, and support personnel (technical and non-technical), • Capable of identifying and analyzing risks and developing effective mitigation strategies., • Capable in critical thinking, problem-solving, and decision-making skills., • Capable of active listening, attention to detail, customer service, prioritization, and problem-solving skills., • Intermediate hands-on experience with related tools., • Works independently and strategically., • Capable of technical knowledge and a diverse skillset to understand various technologies, systems, and potential risks., • Capable of supporting multiple projects simultaneously and prioritizing tasks based on urgency and impact., • Capable of working under pressure and meeting deadlines individually and collaboratively. Thinks logically, assesses problems, and is results-oriented . Core Competency Proficiency Level Competency Definition Collaborates Adept Building partnerships and working collaboratively with others to meet shared objectives Cultivates Innovation Capable Creating new and better ways for the organization to be successful Customer Focus Capable Building strong customer relationships and delivering customer-centric solutions Communicates Effectively Adept Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences Tech Savvy Capable Anticipating and adopting innovations in business-building digital and technology applications Technical Skills Capable Specialized knowledge and expertise on tools, programs, domains, platforms, and products used for specific tasks Values Diversity Adept Recognizing the value that different perspectives and cultures bring to an organization Other Information Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission"). Equal Employment Opportunity MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

Position Overview: The Customer Success Specialist I is responsible for supportingMetroPlusHealth members and other key stakeholders across the customer's journey. They are expert on the system and understand the NYSOH processes to quickly route members to the appropriate resolution and support. The Customer Success Specialist I works as a liaison to ensure proper processes are introduced and implemented such that the MetroPlusHealth experience is enhanced. The Customer Success Specialist I provides excellent customer experience, ultimately resulting in member retention through both inbound and outbound outreach. The Customer Success Specialist I is responsible for overseeing all aspects of member retention and being a single point of contact across all issues that are directed to the Customer Success department. Scope of Role & Responsibilities Recertification/renewal of membership • Assist all line of business (Medicaid/Medicare/MLTC/CHP/EP) in retaining current qualified members by following a strategic daily work schedule that includes am and pm hours as well as weekends. This is designed to optimize telephone outreach with members who are due to recertify., • Follow appropriate processes to meet and exceed recertification targets set by the department, • Make the recertification process as easy and seamless as possible for our members, • Assist members with completion of recertification applications, • Partner with different parts of the organization to understand any barriers to the member's experience and work to resolve them appropriately, • Meet daily outreach and renewal goals that contribute to overall member retention for the organization Enrollment and retention support, • Assist members with completion of all enrollment activities including but not limited to changing lines of business to ensure member is in the optimal plan, re-enrolling members due to administrative issues, premium payment, etc., • Assist members with PCP selection as well as locating providers and vendors within the Plan's network, • Provide end-to-end customer support to drive customer satisfaction and improve customer experience, • Interface with internal and external stakeholders to ensure complete resolution, • Communicate verbally and in writing with members for all necessary member retention activities Process improvement, • Devise solutions in response to member dissatisfaction/complaints/issues in support of ongoing organizational improvement efforts, • Support any ad hoc projects on process improvements, • Report common trends identified during member outreach, • Other duties as assigned Required Education, Training & Professional Experience, • Associate's Degree and minimum 1 year of experience in direct consumer contact, including, but not limited to, customer engagement, customer services, sales, community engagement.; OR, • High school degree and 3-5 years of experience in direct consumer contact, including, but not limited to, customer engagement, customer services, sales, community engagement, • Healthcare especially Managed Care experience preferred but not required., • Bi-lingual preferred Licensure and/or Certification Required, • Employees will be required to complete and pass the NY State of Health approved training program and become certified as a Marketplace Facilitated Enroller (MFE)/Certified Application Counselor (CAC). Employees in these positions must also complete all annual recertification requirements and maintain this certification for the duration of their assignment. Professional Competencies, • Functional/Technical skills, • Highly organized with attention to detail, • Integrity and trust, • Customer Experience Focus, • Ability to collaborate with different stakeholders, • Written and Oral Communication skills, • Conflict Resolution, • Patience, • Problem-solving skills #LI-Hybrid #MHP50

As an Account Manager, you will be driving retention and up-selling our existing customers. You will aim to achieve customer satisfaction across the Corporate Legal customer base.

Position SummaryThe Customer Service Specialist is responsible for delivering exceptional service to policyholders and supporting the agency's retention and growth goals. Prior experience in customer service, preferably in an insurance or financial services environment. Collaborate with team members

The CRM Manager will report to the Director of CRM, Revenue Expansion, and lead our global customer retention campaign strategy across email, push, and in-app messaging. Strong understanding of CRM best practices and global compliance regulations (CAN-SPAM, CASL, GDPR) across regions. Develop and ex

The primary responsibilities, include but are not limited to, answering customer calls, proactively working to resolve our members and providers questions and concerns, responding to and documenting all customer encounters, intaking complaints, conducting outreach and retention efforts, assisting wi

Track record of driving measurable, sustainable growth via CRM and lifestyle marketing strategies. This role reports to the Head of Marketing. Develop and execute comprehensive retention and lifecycle marketing strategies to drive customer engagement, repeat purchases, and subscription growth as wel

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale - across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr's unified platform provides powerful solutions for every customer-facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, break down silos, and act on real-time insights. Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide. Job Description Role Overview: Sprinklr is building a world-class, AI-powered GTM execution engine - where enablement is not an event, but a system that drives consistent behavior, faster time-to-value, and predictable revenue outcomes. The Senior Director, GTM Readiness (Revenue Enablement) is a senior leadership role responsible for orchestrating GTM productivity at scale across Sales, Solution Consulting, Customer Success, Services, and Partners. This leader owns the end-to-end readiness system - from onboarding to mastery - ensuring every GTM role has the skills, guidance, and reinforcement needed to execute in the flow of work. This role sits at the intersection of strategy, execution, data, and AI. It is not a content factory role - it is a business impact role. What You'll Own: You will design, operationalize, and scale the GTM Readiness system that underpins Sprinklr's growth, retention, and execution excellence. * GTM Readiness Strategy & System Design * Own the global GTM Readiness strategy across Sales, SC, CSM, Services, and Renewal roles. * Translate business priorities (growth, retention, AI adoption, new motions) into role-based skill maps, learning roadmaps, and execution standards. * Move the organization from event-based training to continuous, outcomes-led enablement embedded in daily workflows. * Define what "ready" means by role - and make it measurable, visible, and enforceable. * AI-Powered Enablement in the Flow of Work * Partner closely with Enablement Strategy, Product, and RevOps to deploy AI-guided enablement inside Salesforce, Teams, and other GTM systems. * Shift behavior through in-context guidance, nudges, diagnostics, and reinforcement - not static content. * Help operationalize initiatives like Project AI Fluency and agentic learning at scale. * Onboarding, Ramp & Mastery * Own One GTM Onboarding - a unified, role-based onboarding experience that accelerates time-to-productivity globally. * Reduce ramp time through experiential learning, coaching, and skills-based progression, not slideware. * Ensure readiness doesn't stop at onboarding - build mastery paths that evolve with role maturity and business needs. * POD & Execution Excellence * Embed GTM Readiness into the Rhythm of the Business (RoTB) - QBRs, renewal readiness, deal reviews, and escalations. * Partner with GTM leaders to reinforce POD Excellence, execution standards, and consistent ways of working. * Scale best practices from high-performing PODs into repeatable readiness patterns. * Measurement & Business Impact * Define and own readiness KPIs tied to business outcomes: Time to productivity, Quota attainment and pipeline impact, Renewal and churn outcomes, and Delivery success and escalation reduction * Build executive-ready dashboards that clearly show enablement ? behavior ? revenue impact. * Continuously refine programs based on data, not anecdote. Who You'll Work With: * Sales, SC, CS, Services, Renewals leadership * RevOps, Product, Engineering, Marketing * Enablement Strategy, Content Architecture, AI Enablement teams * Regional GTM leaders and executive stakeholders * This role is highly cross-functional and requires strong executive presence. What Success Looks Like: * GTM teams ramp faster and execute more consistently across regions. * Enablement shows up inside the flow of work, not outside it. * Leaders trust readiness data to make talent, investment, and execution decisions. * Sprinklr's GTM execution becomes a competitive advantage, not a bottleneck. What We're Looking For: * 12+ years in Revenue Enablement, Sales Enablement, GTM Operations, or GTM Transformation, with senior leadership experience. * Proven track record building scalable readiness systems, not just programs. * Strong understanding of enterprise B2B GTM motions (Sales, SC, CS, Services). * Experience driving behavior change, not just knowledge transfer. * Deep comfort with data, metrics, and executive-level storytelling. * Passion for AI-enabled, modern enablement and learning in the flow of work. * Executive presence, systems thinking, and the ability to influence without authority. Why This Role Is Different: * This is not a "training" role. * This is not a "content" role. * This is a revenue-critical leadership role responsible for how GTM teams show up, execute, and win. We focus on our mission : Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data - helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things: * Lead a new category of enterprise software that we call Unified-CXM. * Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience. * Create a culture of customer obsession, with trust, teamwork, and accountability. We believe in our product : Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything - and everyone - can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world's leading enterprise brands. We invest in our people : We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off - it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus. To learn more about employee benefits by region, click here () . To learn more about all-things-Sprinklr, visit our candidate resource hub here () . EEO - Our philosophy : Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law. Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter. JOB REQ COMPENSATION RANGE $146,000 - $244,000 The base salary range for this role is shown above. At Sprinklr, base pay depends on multiple individualized factors, including experience, qualifications, job-related knowledge and skills, and geographic location. Base pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in Sprinklr's discretionary bonus plan, commission plan, and/or equity plan, depending on role. US-based Sprinklr employees are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees' health, well-being, and financial protection. The US-based benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage. Warning about Recruiting Scams : Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review () the Federal Trade Commission's advice to avoid these types of scams. If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately. We're excited that you're interested in joining Sprinklr! Please check back frequently to follow up on the progress of your application and continue to update your contact information as appropriate. Here at Sprinklr, we're on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people - to treating them like family, and to sharing a culture that reflects our values. Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful. Sprinklr is proud to be an equal employment opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See Sprinklr's EEO Policy and Equal Employment Opportunity is the Law notice. Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.

Account Manager Job Duties: Manage multiple accounts, ensuring that a high level of customer retention and satisfaction is maintained Meet monthly quotas Engage with multiple customers on a daily bas

As Vice President of Customer Success and Growth, you will be part of the executive leadership team owning the global strategy and execution of our customer journey, ensuring customers achieve measurable outcomes while driving strong net revenue retention across our enterprise customer base. Custome

Manager, Distribution The Manager, Distribution maximizes Starz Entertainment (STE) subscribers and revenue through collaborative implementation of partnership marketing campaigns and strategic initiatives, coordinating and delivering on base elements of campaigns. This role requires a high level of creativity, attention to detail, and project management skills, as well as the ability to analyze marketing and sales data to develop insights and make innovative recommendations leading to increased revenue and subscribers. The ideal candidate for this position will have the ability to execute on multiple projects, working both independently and with a team. The role is customer facing and requires a diligence in follow through, communication internally and externally as well as a keen sense of customer relationships and how they impact the larger distribution team. Responsibilities • Work closely with Vice President, Distribution to assist in the development and analysis of marketing plans and sales initiatives to ensure revenue and subscriber growth and expansion of company products and/or services with distribution partners (MVPDs, vMVPD, OTT and/or Mobile)., • Contributes to strategic initiatives that support contract negotiations, agreements and renewals., • Develop and implement marketing and sales channel initiatives for the promotion of STE services and Original Programming resulting in increased sales volume, subscriber retention and revenue growth., • Oversee creative development for all assets utilized by partners to promote STARZ across their various sales channels and platforms; manage curation and distribution of assets to affiliate teams., • Lead development of training message for all sales channels. Ensure consistent messaging and train team members who will deliver the messaging with point-of-sale personnel, • Establish and nurture relationships with affiliate partners including marketing, operations, and sales channel stakeholders. Understand key objectives, challenges and opportunities for STE within affiliate business units to facilitate the advancement of STE objectives and initiatives., • Maintain constant awareness of the status of all projects, including anticipating needs and conflicts that unexpectedly evolve., • Exhibit strong communication skills with affiliates through ongoing communication, presentations, weekly meetings and quarterly business reviews., • Secure optimal placement for STARZ in partner marketing tactics. Review partner creative, manage internal routing and communicate changes when needed., • Manage product launches on existing, emerging and evolving media platforms., • Bachelor's Degree in Marketing preferred., • Five years related experience; and/or training; or equivalent combination of education and experience., • Experience in cable, OTT, satellite, telecommunications or entertainment industry a plus., • Minimum two year's experience in a client-facing role., • High attention to detail and can effectively review Distributor created materials and clearly communicate feedback., • Account service oriented – high level of responsiveness is expected. Strong relationship building and maintaining skill set required., • Understand Industry/competitive environment and be knowledgeable of distribution goals and product packaging., • Proficiency to be strategic, manage multiple large-scale projects simultaneously, and meet deadlines through collaboration with internal and external stakeholders., • Client services, project management, agency experience., • Proven communication skills – oral, written and presentation. $85,000 - $95,000 About STARZ STARZ (NASDAQ: STRZ) is the leading premium entertainment destination for women and underrepresented audiences, and home to some of the most popular franchises and series on television. STARZ offers a robust programming mix for discerning adult audiences, including boundary-breaking originals and an expansive lineup of blockbuster movies, and is embodied by its brand positioning "We're All Adults Here." Complementary to any platform or service, STARZ is available across a wide range of digital OTT platforms and multichannel video distributors and is a bundling partner of choice. STARZ is powered by an industry-leading advanced technology, data analytics and digital infrastructure and the highly rated and first-of-its-kind STARZ app. Our Benefits • Full Coverage – Medical, Vision, and Dental, • Annual discretionary bonus and merit increase, • Work/Life Balance – generous sick days, vacation days, holidays, and wellness days, • 401(k) company matching Starz is an equal employment opportunity employer. All employees and applicants are evaluated on the basis of their qualifications, consistent with applicable state and federal laws. In addition, Starz will provide reasonable accommodations for qualified individuals with disabilities. Starz will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and federal law.

Sales And Hospitality Associate - Field House Brooklyn Salary Range $20.00 - $20.00 Hourly Position Type Full-Time/Part-Time Category Hospitality Description About Chelsea Piers At Chelsea Piers you will find colleagues who are passionate about what we do. Careers at Chelsea Piers offer unmatched facilities and proven career growth opportunities for people who are passionate about transforming the lives of our community through sports, fitness, and event experiences. We also offer excellent benefits, including a complimentary membership to Chelsea Piers Fitness; transportation benefits; LinkedIn Learning, and other exciting venue benefits at Chelsea Piers. About the Opportunity Chelsea Piers seeks part-time Sales & Hospitality Associates to join our Field House team. In this role, you will be responsible for both delivering superior customer service and executing sales initiatives. This role reports to the Assistant General Manager and works closely with all teams. As the Sales & Hospitality Associate, you will be expected to: • Hospitality Responsibilities Leverage connectivity and retention opportunities by engaging and building relationships with members and customers Address customer questions, comments, or concerns in a timely manner Troubleshoot emerging issues as they arise; always prioritizing the customer experience Greet customers in an energetic and friendly manner as the enter the facility Respond to inbound inquiries about offerings, registration, etc. through our Customer Relationship Management system (Zoho), • Sales Responsibilities Help achieve team sales pace and targets on a monthly, quarterly, and yearly basis Provide a highly competitive, satisfactory, and uncompromising sales experience to all new, current, and potential clients Initiate or execute projects for the sales team, and drive engagement with seasonal experiences (ex: Summer Camp) Be educated with a working knowledge of all product and service offerings to leverage all upselling and cross selling opportunities Qualifications About You You are personable, goal-oriented, and adaptable. You excel in building relationships and providing exceptional customer service. You have a knack for sales and enjoy exceeding targets. You thrive in a fast-paced environment and are proactive in addressing issues as they arise. • Minimum of 1 year in experience in hospitality, event, or catering sales, preferred, • Proven work experience as a Retail Sales Associate, Sales Representative, or similar role, • Prior sport/athletic experience, preferred, • High school diploma/GED req, • Strong interpersonal skills, with the ability to engage and build rapport with customers, • Excellent communication skills, both written and verbal, • Familiarity with CRM systems, preferably Zoho is preferred, • Ability to multitask and prioritize effectively, • Knowledge of product and service offerings, with a willingness to upsell and cross-sell, • Experience in operations or hospitality, with a focus on maintaining a presentable environment and supporting team members, • Flexibility to adapt to changing responsibilities and priorities, • Ability to work Saturday preferred

OUR PEOPLE POWER OUR PURPOSE The CorePower team is the heartbeat of the company. We prioritize our people first, and we are invested the employee experience so that together we can create an experience powerful enough to transform lives, including our own. We believe in the power of human connection, community, and going beyond the transactional to make a positive difference in people's lives. Join our team and discover what happens when you ignite your intention to make a difference. HOW WE SHOW UP We are fiercely committed to our core values of empowering everyone, practicing gratitude, building community, growing forward and laughing together. These core values align us in service of CorePower's higher purpose - to power love from the inside out. They are our guiding principles; internal agreements we make as a CorePower team about how we interact with each other and our students. Living our core values means they guide all our activities, define our workplace culture, and ensure there are no missed opportunities to fulfill our higher purpose. We embrace our differences and foster an inclusive space where everyone can reach their full potential. We uplift, inspire and guide one another. We make time to share the power of yoga together, celebrate milestones and find joy in the present moment. THE ROLE OF FRONT DESK ASSOCIATE As a Front Desk Associate, you will ensure an exceptional studio experience by delivering premium customer service, supporting teachers and students, and keeping a clean, consistent, and welcoming studio environment. This role is central to elevating student experience, driving retail and rental revenue, and ensuring operational consistency across all classes and studio traffic levels. WHY THIS ROLE MATTERS This role strengthens the CorePower in- studio experience by creating consistency, increasing operational reliability, and elevating how we serve our students to drive student satisfaction, retention, and sales. The role ensures the front of studio experience reflects CPY's brand standards of care and service for our students and team members. ESSENTIAL JOB DUTIES 1. Front Desk & Student Experience • Deliver a best-in-class welcome for new and returning students, including studio etiquette, class formats, intensity levels, and membership benefits., • Build authentic, warm relationships with students and teachers., • Help students with purchases, including retail, mat/towel rentals, water, and yoga products; upsell thoughtfully when appropriate., • Proactively manage class waitlists and ensure smooth check in flow., • Support communication of studio updates, promotions, and facility issues to teachers and the Studio Experience Team (SET)., • Accurately reconcile rosters by verifying charges, supporting student needs or concerns, and completing roster close-out processes. 2. Studio Retail Support • Support retail sales by helping students with sizing, product recommendations, and purchase decisions., • Maintain merchandise presentation to brand standards, including handling markdowns and placing new products on the floor. 3. Studio Maintenance & Cleanliness • Maintain practice rooms: tidy spaces, reset props, clean mirrors, and ensure overall readiness., • Keep locker rooms clean, sanitized, and fully stocked., • Uphold brand standards for cleanliness and facility upkeep to enhance the student environment. 4. Opening & Closing Duties • Serve as the studio key holder responsible for daily opening and closing procedures., • Prepare the studio for the first class of the day: unlock the studio, set up lights and audio, and ensure the space is tidy, fresh, and welcoming. Qualities • Passion for wellness, fitness, or yoga, • Warm, welcoming, high-energy demeanor, • Customer focused and community oriented, • Reliable, responsible, and consistent, • Strong communication and relationship building skills, • SET experience at CorePower as this role includes supporting studio cleanliness, • Hospitality background (fitness studios, salons, coffee shops, hotels) This role influences key studio outcomes, including: • Retail, rental, and water sales performance, • Mystery Shop experience scores, • Cleanliness and facilities, • Student experience and community engagement, • Part-time; hours vary by studio schedule, • Requires early morning, evening, weekend, and/or holiday availability depending on studio needs, • Free All Access Membership for you to use anytime in studio or online, • 30% off retail, with access to 50% off during employee LOVE sales throughout the year, • CPY teacher trainings (200 Hour Yoga Teacher Certification + 50 Hour Yoga Sculpt/CorePower Strength X Teacher Certifications) discounts, • Free All Access Membership - use anytime, in studio or online, • Free All Access Membership for a Plus One - bring someone along!, • Retail Discounts, • Continued Education Offerings, • Access to Employee Assistance Program (EAP), • 1.5x Holiday Pay: Earn time-and-a-half pay for hours worked on New Year's Day, Thanksgiving Day, and Christmas Day. WHO WE ARE At CorePower Yoga, we live our power by showing the world the incredible life-changing things that happen when you root an intensely physical workout in the mindfulness of yoga. This is our promise. We are the nation's largest yoga studio brand with over 200 locations across the country, digital livestream and on-demand classes, and thousands of passionate yoga teachers sharing the transformative power of our practice. As a team, we love seeing the magic that happens in a CorePower Yoga class when physical meets mindful and strive to create a work environment that mirrors the balance, empowerment and community experienced in our yoga studios. This job description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, we reserve the right to revise the job or to require that other or different tasks be performed. CorePower Yoga is an equal opportunity employer of all qualified individuals, including minorities, BIPOC, LGBTQ+, veterans & individuals with disabilities. CorePower Yoga provides reasonable accommodation and/or modification to disabled individuals to assist in the application process. Any individual requiring accommodation/modification to complete this application should contact Human Resources at help.corepoweryoga.com.

NYU Langone Hospital - Brooklyn is a full-service teaching hospital and Level I trauma center located in Sunset Park, Brooklyn. The hospital is central to a comprehensive network of affiliated ambulatory and outpatient practices, and serves as NYU Langone Health's anchor for healthcare access, growth, and delivery in the entire borough. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge. Learn more about NYU Langone Hospital – Brooklyn , and interact with us on LinkedIn , Glassdoor , Indeed , Facebook , Twitter , YouTube and Instagram . Position Summary: We have an exciting opportunity to join our team as a Senior Nursing Attendant MedSurg Float - Evening Shift. In this role, the successful candidate Assists in implementation of the nursing process by performing direct and indirect patient care to assigned patients under the supervision of the Registered Professional Nurse. Assists in maintaining an orderly and safe patient care environment and unit. Performs EKG glucometer testing and phlebotomy. Job Responsibilities: Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone Hospital - Brooklyn provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. NYU Langone Hospital-Brooklyn is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. If you wish to view NYU Langone Hospital- Brooklyn's EEO policies, please click here. Please click here to view the Federal "EEO is the law" poster or visit for more information. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $42,743.47 - $47,888.31 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. To view the Pay Transparency Notice, please click here Required Skills Required Experience

Job DescriptionBenefits: • Competitive salary, • Dental insurance, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Vision insurance, • Bonus based on performance ROLE DESCRIPTION: As a Customer Relation Representative with Hugo Gonzalez agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Manage customer inquiries and resolve issues., • Maintain client records and update information as needed., • Assist with customer retention strategies., • Coordinate with other departments to ensure customer satisfaction.QUALIFICATIONS:, • Strong communication and problem-solving skills., • Experience in customer service preferred., • Ability to handle high-stress situations calmly.