Trabajos customer retention en Hoboken, New Jersey - Page 16Crear alertas

Job Description Attention: Kapitus is aware that individuals posing as recruiters may be communicating with job seekers about supposed positions with Kapitus. Kapitus has received reports that the content and method of communication can vary, but messages may contain requests for payment (e.g., fees for equipment or training) and/or for sensitive financial information. Kapitus will never ask a candidate for employment for payment or financial information during the initial application or interview process. All open positions are posted in location specific employment portals available at All legitimate Kapitus job postings on employment sites will direct candidates to complete an application through these portals before completion of the hiring process. Candidates with additional questions or concerns regarding any recruiting communications or Kapitus' recruiting process in general should email The Manager, Customer Retention Solutions is responsible for staffing and managing the sales renewal team, delivering on individual and team performance goals, providing consistent and timely coaching to staff, while promoting a positive and inclusive environment throughout the department. The Team Lead will work with other business areas and senior management to increase account penetration, revenue growth, and customer satisfaction in a remote/hybrid environment. Candidates must be located in the tri-state area (New York, New Jersey, Connecticut) as in-office presence is required monthly. What You Will Do: • Monitor, assess, and address the team's customer approach and outreach through various sales tools, and in accordance with company policies and procedures, • Manage reporting system and financial information pipeline in salesforce with management team, • Review Dashboards and generate reports within salesforce and deliver findings to team members to align performance and accountability, • Act as a player/coach to maintain both individual and team sales unit and volume goals, including offsetting monthly department goals as required, • Contact, manage, and follow up with merchants' requests, concerns, and needs in a timely fashion, • Act as escalation contact for team and merchants, as appropriate, • Maintain, grow, and build good rapport with key decision makers with client(s), • Review, facilitate, and expedite renewal submissions and contract funding for individual and team sales, • Inspire and create a motivating environment through coaching, mentoring, and enablement, • Provide opportunities to participate in both formal and informal developmental activities, • Collaborate with team to build short- and long-term learning plans, • Encourage open, candid exchange of ideas, and respectful challenges to status quo, • Work with senior leaders and department head, to set expectations for all team members and hold employees accountable for results, • Define objectives, identify, and evaluate trends and options, • Promptly address performance issues, working with HR as appropriate, • Lead hiring, performance management, compensation, and evaluation of team members, • Collaborate with Kapitus leadership and HR to continually refine and modify career growth and succession plans to meet changing business needs, • Other tasks and duties, as required by management What We're Looking For: • Bachelor's degree preferred or equivalent combination of education and job experience, • 3+ years of prior Sales Representative experience, ideally in Financial Services and/or consultative sales with demonstrable experience delivering, • 4+ years of people management and coaching experience, • Experience being a SME contributor for policies and procedures, • Experience driving metric and quality performance within a 30-day cycle, • Experience in performance management, • Excellent verbal, written, and interpersonal communication skills, • Excellent organization and time management skills, • Ability to deal with ambiguity and change, • Ability to perform in a high intensity environment, • Ability to compute business math, • Proficient in Microsoft Suite, CRM Kapitus Total Rewards Package Includes: • Competitive Base of $75,000. Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant's final salary will depend on a number of factors including the applicant's geographic location, skills, and experience., • Incentive Commission Compensation Eligibility – earned monthly, • Health Insurance: Comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families. Additional perks through UHC include: Sweat Equity, free subscription to the Calm App, UHC rewards, Real Appeal, and Quit For Life., • Flexible Spending Account: Set aside pre-tax dollars from your paycheck to pay for qualified out-of-pocket medical, dental, vision, pharmacy or dependent care expenses., • Lifestyle Spending Account: Employer sponsored post-tax benefits that allow reimbursement for expenses related to physical, mental and financial well-being., • 100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance, ensuring our employees have comprehensive protection without any personal expense., • Voluntary Insurance: Supplemental life insurance as well as enhanced short- and long-term disability coverage are available through Mutual of Omaha, providing additional security for our employees. Additionally, Colonial Accident and Hospitalization insurances are also available, offering further protection against unforeseen events., • Paid Maternity and Parental Leave: Beyond state-mandated leave policies, Kapitus provides company-paid maternity and parental leave, supporting our employees during important family milestones., • Commuter Benefits: We offer pre-tax benefits on parking and commuter expenses to cover travel to and from work., • LifeBalance Program: Enhance your lifestyle with our LifeBalance membership, which offers discounts on outdoor activities, the arts, health, and fitness. Additional benefits include:, • Pet and car insurance discounts., • Financial services such as LegalShield., • Relaxation and stress management tools., • Plum Benefits Discount Program: Access exclusive discounts on shows, travel, car rentals, and more, enriching your personal and family life., • Tuition Reimbursement: Pursue further education with up to $5,000 annually in tuition reimbursement, plus opportunities to attend relevant conferences and career development events. Managed through our LSA plan, Kapitus Academy., • Travel Reimbursement: We also offer travel reimbursement for all work-related travel, supporting your involvement in career and personal development activities., • Paid Time Off and Sick Time., • Retirement Benefits: Our 401K plan is managed through Fidelity. To support your long-term financial goals, the company provides a 25% match on your contributions, up to 6% of your annual salary. About Kapitus: Kapitus is one of the most reliable and respected names in small business financing. As both a direct lender and a marketplace built with a trusted network of lending partners, we can provide small businesses with the financing they need when, and how it is needed. We have spent our entire existence building a culture that makes us excited to come to work in the morning. Our company is fast paced, teammates need to be self-directed and have an internal motivation to do the right thing, even when the right thing takes a lot of hard work. We show our teammates our appreciation by offering great benefits, competitive pay and solid opportunity for growth. Company Mission: At Kapitus, our mission is to help small business owners grow their organizations by providing tailored, transparent, and ethical financing solutions. We invest in every business owner's story and we are dedicated to building lasting relationships to champion their goals. We promise to keep the best interests of our clients at the center of the financing process by operating with transparency, fairness, and integrity. Consideration will be given to qualified remote candidates residing in states where Kapitus and/or one of its subsidiaries has an established physical presence.

Job Description Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth. The CS Enablement Manager is a key partner to our global Customer Success organization, ensuring our teams are fully equipped to deliver strategic value, drive retention, and uncover opportunities for growth across our platform. Reporting directly to the VP of Customer Success, this role owns the global CS enablement strategy across multiple regions and customer segments. The ideal candidate has a strong track record designing and delivering impactful enablement programs for post-sale teams, along with a passion for customer outcomes and data-driven value realization. Familiarity with e-commerce and recurring revenue models is a strong advantage. What you'll do • Become a subject-matter expert in the e-commerce landscape, Yotpo's products, value drivers, and customer use cases, translating complexity into scalable enablement that empowers CSMs to influence business outcomes., • Deeply understand the Customer Success workflow (shadowing CSMs, Support, AMs, and key cross-functional partners) to ensure training aligns to real-world responsibilities and challenges., • Partner with CS leadership to identify skills and knowledge gaps, develop plans to close them, and measure the impact., • Design and own onboarding & continuous enablement programs that develop core skills, including proactive account management, risk mitigation, commercial collaboration, and value realization., • Standardize and evolve enablement resources such as success playbooks, QBR frameworks, product positioning guides, and consultative guidance tailored by segment and motion., • Build interactive learning experiences and hands-on exercises to ensure concepts are applied, not just learned., • Leverage insights from Gong and CS data to identify coaching opportunities, refine enablement content, and measure the effectiveness of initiatives—iterating to drive meaningful customer impact, scale, and consistency across the global CS team., • Operationalize ongoing product readiness, transforming releases into actionable guidance for customer conversations, adoption, and ROI storytelling., • 3–5 years of Customer Success enablement or similar post-sales enablement experience, ideally in SaaS., • Familiarity with Customer Success methodologies (e.g., value-based success planning, adoption frameworks, health scoring, QBR/EBR best practices)., • Experience with enablement and business systems such as Gong, LMS/CMS platforms, and Salesforce., • Strong knowledge of recurring-revenue motion dynamics (retention, expansion, churn prevention)., • Ability to synthesize complex information and create crisp, relevant enablement for frontline teams., • Proven track record designing and executing high-impact enablement programs globally. Comfortable working in a fast-paced, evolving environment with cross-functional stakeholders in multiple time zones. If you don't meet 100% of the qualifications outlined above, that's okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you. About Yotpo US: • 100% coverage of employee medical premiums; 90% coverage for dependent/family premiums., • 100% coverage of employee dental + vision premiums., • Comprehensive life and disability insurance., • Flexible Time Off (FTO) policy, sick time, and paid holidays., • Equity in options., • Company sponsored 401K matching., • Pre-tax Commuter and Healthcare benefits., • Comprehensive paid leave for new parents and Dependent Care FSA., • Individualized career development, rewards and recognition., • Wellness and philanthropic programming and events. Yotpo is for everyone, and we're committed to anti-racist work. We welcome and employ people regardless of race, color, gender identity, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We are proud to be an equal opportunity employer, a place where your voice is heard and your perspective is encouraged. Come join us and help us build a global company where we're all proud to belong. Base salary $110,000-125,000 Base salary ranges are determined by multiple factors unique to each candidate, including skills and local market benchmarks. #LI-Hybrid

Job DescriptionSalary: $21-$23 Hourly Retention Specialist Edison Home Health Care Are you passionate about ensuring patients receive the care they deserve? Edison Home Health Care is seeking a Retention Specialist to focus on patient eligibility, Medicaid issues, and keeping our clients connected with the services they need. Why Join Us? • No prior experience needed Just a background in customer service, Medicaid, or healthcare!, • Make a difference by helping patients navigate the healthcare system and retain essential home care services., • Grow with us We offer competitive benefits and opportunities for advancement. Key Responsibilities: • Patient Retention: Manage a full schedule of calls with existing clients to ensure they continue receiving our services., • Medicaid & Medicals: Follow up on Medicaid eligibility issues and obtain updated medical documentation from patients., • Process Management: Stay organized and ensure all processes are followed to retain patient services., • Collaboration: Transfer qualified and converted callers to the appropriate departments and manage patient information in Salesforce., • Patient Relations: Work with diverse patients across New York State, providing top-notch customer service. What Were Looking For: • Education: High school diploma or equivalent (required)., • Language Skills: Bilingual in Spanish (preferred)., • Tech-Savvy: Comfort with Microsoft Office, especially Excel., • Communication: Strong verbal skills, including listening, advising, and consulting., • Organized & Driven: Ability to manage time effectively and work independently or as part of a team., • Experience: Prior experience in home health care and knowledge of HHA Exchange (a plus). What We Offer: • Competitive Compensation: We offer weekly pay between $21-$23 an hour with direct deposit available and opportunities for advancement., • Health & Wellness: Comprehensive Health, Vision, and Dental insurance, including dependent health coverage. Health Savings Account (HSA), Flexible Spending Account (FSA), AD&D Insurance, Life Insurance, Short & Long Term Disability, and Employee Assistance Program (EAP)., • Retirement Benefits: 401K plan., • Work-Life Balance: Generous PTO, sick days, bereavement leave, 6 paid federal holidays, and 2 floating holidays., • Additional Benefits: Employee Discount Program, referral program, loan assistance, and paid orientation. Make a Difference with Edison Home Health Care! Ready to join a team that values your skills and dedication? Apply today and be a part of something meaningful. #INDOP

Job DescriptionDescription: The Quest Sales Support Coordinator is a full-time, organized, personable, and proactive team player to be the first point of contact for incoming calls to our sales department. This role is critical in helping our sales team stay efficient and responsive by handling incoming communications, capturing essential client and event details, and ensuring that information is routed quickly and accurately. When phones are quiet, you'll pivot to data entry support and small projects that keep the engine of our sales operations running smoothly. Essential Functions under the supervision of the National Director of Inside Sales with a matrix report to the general manager BENEFITS: • Commission eligible based on qualifying sales achieved, • 401k Safe Harbor with Employer 5% match, • Medical, dental, vision, and life/disability offerings, • PTO and Holiday Pay, • Eligible for annual increases based on performance, • Answer and route incoming sales calls promptly and professionally, • Transfer calls to the appropriate team members or redirect them to other locations as needed, • Gather essential client and event information during calls and send it to our lead generation system via email, • Input client details into our ERP system to assist the sales team in generating quotes, • Support the director/ sales team with light administrative tasks and small projects during downtime, • Customer-first attitude with a professional and friendly phone presence, • Detail-oriented, organized, and able to work independently or as part of a fast-paced team, • Strong verbal communication and active listening skills, • Ability to multi-task between phone management and data entry. Phone Management is the main focus, • Minimum of 1-2 years of Event Industry or Hospitality experience, • Priority given to customer service, administrative, or sales support role experience, • Good working knowledge of Microsoft Office products, • Preferred experience with ERP/CRM programs Education Associates degree or higher preferred Other Requirements, Knowledge, Skill, Ability or Characteristics This position is also responsible for developing strategic working relationships with existing clients for the purpose of retention and revenue growth. Ideal candidate has a strong professional presence, is tenacious, and has ability to adapt, organize and multi-task. Knowledge of CRM maintenance preferred. Understands general reporting processes including expenses. Works well independently, Motivated, Strong Relationship-Building Skills, Belief in Excellence, Results Driven, Strong Planning Skills. High Ethical Behavior, Unquestionable Integrity, and Character.

Job DescriptionStrength in Trust OneTrust's mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn't slow teams down—it should accelerate what's possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge We are looking for a Principal Customer Success Manager to join our Customer Experience team. In this role, you will act as a trusted advisor for our most strategic customers from implementation to renewal. As a Principal CSM, you will be assigned to a portfolio of our largest customers and be responsible for the success of those accounts. Your main goal will be to ensure key executive stakeholders happy and satisfied with the products they have purchased. Our Principal CSMs are hyper-focused on delivering revenue retention and growth through alignment, adoption, and world-class customer engagement. You will be responsible for managing the executive relationships, ensuring they are getting full value out the platform, partnering with our Sales, Product, Engineering, and Consulting teams to provide the highest level of support, and working to ensure adoption and growth within your accounts. As the customers you support grow with OneTrust, the scope of work will expand as well as you will be responsible for supporting all live products. You will be on the forefront of evangelizing Trust in the workplace. Your Mission • Establish relationships with senior executive sponsors to become a strategic and trusted advisor throughout the lifecycle of our largest customers, • Elevate our operational components of how we deliver towards our customers, • Act as the primary contact and sherpa to help your customers navigate OneTrust cross-departmentally to provide product guidance, • Accelerate customer solutions through knowledge of their business and best practice guidance, • Deliver proactive communication and manage mission-critical escalations, • Align customer's roadmap with our product roadmap, • Advocate for your customer by sharing their key business requirements internally with our Product and Engineering teams and managing their product feature requests., • Understand each customer's industry and Trust management strategy to help customer utilize the OneTrust platform to derive maximum business value, • Deliver quarterly business reviews to communicate strategically with your customers and their executive teams to ensure we are delivering on their business objectives, • Utilize Adoption metrics to share best practice, nurture value added activities, proactively identify risk and identify growth opportunities., • Manage an account portfolio to a Net ARR outcome: balance retention and growth in a way that aligns with OneTrust's revenue strategy, • Utilize adoption statistics and present health check data in meetings to gauge customer engagement, identifying opportunities for further training and adoption, or possible expansion opportunities., • Deliver and communicate ROI for your customers, throughout their lifecycle, ensuring your customers derive maximum value from their investment OneTrust and fully leverage their subscription.You Are, • A persuasive communicator, you understand how messaging resonates with executive audiences at large corporations and how to tailor your style to meet the audience, • Accustomed to proving return-on-investment for complex software solutions, • Motivated to drive value-based outcomes for your executive stakeholders, • Comfortable holding other stakeholders accountable and unafraid to get loud when needed, • Empathetic to your customers, able to drill down into their pain points and find solutions that meet their needs, • Steady in the face of business-critical issues and capable of handling customer escalations, • Thrive in a fast-paced environment, and skilled at prioritizing incoming requests, • Able to drive change into our teams to deliver a better customer experience, • Willing to travel, job requires (Estimated 10-20%), • BA/BS in a relevant subject is required, • 6+ years in a client-facing role within a CSM role for strategic customers, • Proven success and genuine enthusiasm for working directly with large customer and executives, • Track record of successful engagement across corporate functions (Professional Services, Engineering, Sales, and Product Management), • Management of Strategic customers including Fortune 500 companies, • Experience coordinating, hosting, and leading strategic meetings with C level executives, • Ability to build relationships with key customer stakeholders at all levels, including C-suite level, • Strong entrepreneurial skills to excel in a complex and rapidly evolving environment, • Experience navigating B2B Enterprise SaaS solutions with an enthusiasm for technology, • Experience using SFDC, Gainsight and other CS Technology applications Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: • OneTrust Careers on YouTube Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Job DescriptionStrength in Trust OneTrust's mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn't slow teams down—it should accelerate what's possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge We are looking for a Senior Customer Success Manager to join our Customer Experience team. In this role, you will act as a trusted advisor for our strategic customers from the start of their journey to renewal in a high-to-medium touch role. As a Senior CSM, you will be assigned to a portfolio of customers and be responsible for the success of those accounts. Your main goal will be to ensure our key customers are happy and satisfied with the products they have purchased. Our Senior CSMs are hyper-focused on delivering revenue retention and growth through alignment, adoption, and world-class customer engagement. You will be responsible for managing the customer relationship, ensuring they are getting full value out the platform, partnering with our Sales, Product, Engineering, and Consulting teams to provide the highest level of support, and working to ensure adoption and growth within your accounts. As the customers you support grow with OneTrust, the scope of work will expand as well as you will be responsible for supporting all live products. You will be on the forefront of evangelizing Trust in the workplace. Your Mission • Establish relationships with customer stakeholders and executive sponsors to become a strategic and trusted advisor throughout the customer lifecycle, • Act as the primary contact and sherpa to help your customers navigate OneTrust Collaborate cross-departmentally to provide product expertise, • Accelerate customer solutions through knowledge of their business and best practice guidance, • Deliver proactive communication and manage mission-critical escalations, • Align customer's roadmap with our product roadmap, • Advocate for your customer by sharing their key business requirements internally with our Product and Engineering teams and managing their product feature requests., • Understand each customer's industry and Trust management strategy to help customer utilize the OneTrust platform to derive maximum business value, • Deliver business reviews to communicate strategically with your customers and their executive teams to ensure we are delivering on their business objectives, • Utilize Adoption metrics to share best practice, nurture value added activities, proactively identify risk and identify growth opportunities., • Manage an account portfolio to a Net ARR outcome: balance retention and growth in a way that aligns with OneTrust's revenue strategy, • Utilize adoption stats to gauge customer engagement, identifying opportunities for further training and adoption, or possible expansion opportunities., • Deliver and communicate ROI for your customers, throughout their lifecycle, ensuring your customers derive maximum value from their investment OneTrust and fully leverage their subscription. You Are, • An Excellent communicator, you understand how messaging resonates with different stakeholders and how to tailor your style to meet the audience, • Motivated to drive outcomes for your customers, you see Customer success as your own, • Comfortable holding other stakeholders accountable and unafraid to get loud when needed, • Lover of technology and someone who wants to learn how your customers use our products, • Empathetic to your customers, able to drill down into their pain points and find solutions that meet their needs, • Steady in the face of business-critical issues and capable of handling customer escalations, • Thrive in a fast-paced start up environment, and skilled at prioritizing incoming requests, • Strategic thinker, at your happiest when problem-solving, and comfortable making decisions, • Independent, but also a team player, • BA/BS in a relevant subject is required, • 5-6+ years in a client-facing role within a CSM, professional services, or technical consulting role, • Effective customer-facing communication skills. Proven success in and genuine enthusiasm for working directly with customer, • Track record of successful engagement across corporate functions (Professional Services, Engineering, Sales, and Product Management), • Management of Enterprise, Strategic customers, • Excellent verbal and written communication skills, including the ability to chair meetings or host webinars, • Ability to build relationships with key customer stakeholders at all levels, including C-suite level, • Strong entrepreneurial skills to excel in a complex and rapidly evolving environment, • Experience implementing SaaS solutions with an enthusiasm for technology and demonstrated technical aptitude., • Experience using SFDC, Gainsight and other CS Technology applications Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: • OneTrust Careers on YouTube Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Account Manager- Mid-Market, Growth & Retention (Partner Referred Business). Partner with your Technical Account Manager to devise account plans, long-term goals, and client strategies; and with cross-functional teams to ensure customer success and secure long-term commitments. We're looking for a s

Job DescriptionOverview Imperial Cleaning is one of the largest independently owned cleaning companies in the nation, providing professional cleaning services to Retail, Offices, Medical Facilities, Schools, Commercial Buildings, Financial Institutions, Municipalities, and more for over 25+ years. Now over 1,000 employees strong, and with consistent double-digit sales growth year over year, Imperial Cleaning is well-positioned to continue its growth. A central pillar of our success is effective and frequent communication with our customers to ensure that we meet their needs and achieve the highest level of customer satisfaction. We take great pride in our work and respond with a sense of urgency to resolve any issue that may arise. Our strong commitment to service excellence has enabled us to become an elite service provider for the retail luxury brand sector and we have the highest customer retention rate in our industry, over 4x the industry average. Should you come to work at Imperial, you will find that we encourage input and creativity from employees at every level within our organization to improve and move our business forward. We welcome new employees to our growing family and team. When you join Imperial Cleaning you become part of a great family culture. At Imperial, we know that our people are our greatest asset and we take great care to find highly qualified candidates that share our commitment to growth and excellence. Imperial Cleaning is an equal opportunity employer. We offer competitive compensation packages and a variety of benefits that provide our staff with a safe, respectful, and professional working environment. Job Description • Assist with the employment and onboarding processes, including background checks, offer letters and such for custodial technician positions, • Act as a liaison between the hiring managers and candidates to complete onboarding process, • Review applications for quality and scheduling purposes, • Maintain and update applicant tracking system, • Provide recruiting support to the HR department., • Coordinate, conduct and assist with screening/interviews, • Handle incoming phone calls and emails, • Ensure smooth flow of information between employees and Human Resources, • Enter employee data into applicant tracking system, • Bi-lingual (English-Spanish), is a must., • This is an in-office role, 5 days per week 8am-5pm

Job DescriptionJob Title: Sales Supervisor and Customer ServiceLocation: Brooklyn, NY Industry: ManufacturingPosition Summary:The Customer Service and Sales Supervisor plays a critical role in managing key customer accounts, processing incoming orders, coordinating transportation and logistics, and supporting the company’s sales growth strategy. This role requires a proactive leader with strong communication and organizational skills, capable of managing both existing accounts and new customer acquisition initiatives. IMPORTANT: All Applicants must complete the talent questionnaire when submitting your application Key Responsibilities:Order Management & Customer Communication: • Receive and process daily customer orders via phone, email, and internal systems, • Confirm feasible delivery dates in collaboration with production management, • Update and maintain the daily production schedule, • Send order confirmations after shipment dates are finalized, • Provide customers with timely updates regarding order status and shipment information, • Maintain open order files and production status trackingFreight & Logistics Coordination:, • Arrange cost-effective LTL and full truckload shipments, • Negotiate rates with brokers and carriers, • Coordinate pickups, track deliveries, and resolve shipping issues, • Reconcile freight invoices with accountingCustomer Account Management:, • Maintain strong relationships with key accounts, ensuring consistent satisfaction and retention, • Develop new business opportunities in line with the company’s sales strategy, • Prepare credit reference documentation for new customers and liaise with accounting for verificationAdministrative Duties:, • Maintain a structured digital filing system for customer documentation, • Conduct market research to support customer acquisition and strategic sales planningRequired Experience & Skills:, • 5+ years of experience in customer service, inside sales, or account management—preferably in a manufacturing or logistics environment, • Working knowledge of freight and transportation logistics, • Proficiency with Microsoft Office Suite (especially Excel and Word), • Experience with Microsoft Dynamics 365 Business Central or similar ERP software preferred, • Strong written and verbal communication skills, • Exceptional organizational abilities and attention to detail, • Ability to multitask in a fast-paced environment, • Problem-solving mindset with a focus on delivering outstanding customer serviceEducation & Certifications:, • High school diploma or GED required, • Associate or Bachelor's degree in Business, Communications, or related field preferred, • Valid driver’s licenseWork Environment & Physical Demands:, • Office-based role with occasional walkthroughs of the manufacturing plant, • Regular use of phone, computer, and office equipment, • Must be able to remain seated for extended periods, • Light physical activity (lifting up to 10 lbs occasionally), • Occasional travel required (3–5 times per year, domestic only)Authority & Decision-Making:, • Oversight of order processing and distribution, • Approval of shipping terms and rates, • Collaboration with production for scheduling and priority decisions, • Customer issue resolution, credit processing, and invoice reviewWhat We Offer:, • Competitive salary and benefits, • Collaborative team culture, • Opportunities for growth within a stable and growing company FULL-TIME/PART-TIME: Full timeSALARY: $80k - $90kSHIFT: Mon – Friday 8am – 5pm POSITION: Sales Supervisor / Customer Service NUMBER OF OPENINGS: 1LOCATION” Strike Force Staffing- Clifton, NJ

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off If you are a driven, sales-focused professional who thrives in a fast-paced environment, we are eager to see how your talents can contribute to our agencys success. Note: We are open to Part-Time schedules as well as Full-Time. RESPONSIBILITIES: • Proactively generate and follow up on leads to drive new business., • Meet and exceed sales targets by closing policies across multiple lines of insurance., • Identify customer needs and present tailored insurance solutions., • Conduct policy reviews and recommend coverage adjustments., • Assist with renewals, cross-selling, and upselling to maximize retention., • Maintain accurate records of sales activities and customer interactions.QUALIFICATIONS:, • Prior insurance experience highly preferred., • Must hold current insurance licenses (Property/Casualty and Life/Health)., • Strong sales and negotiation skills with a proven track record of success., • Ability to build rapport and establish long-term client relationships., • Self-motivated, goal-oriented, and eager to grow within a sales-driven environment. This is a remote position.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off, • Signing bonus We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Manage customer inquiries and resolve issues., • Maintain customer records and update information as needed., • Assist with customer retention strategies., • Coordinate with other departments to ensure customer satisfaction.QUALIFICATIONS:, • Communication and problem-solving skills., • Experience in customer service preferred., • Ability to handle high-stress situations calmly.

Job Description About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world's leading network of top admissions coaches in medical, legal, business, and college studies, we're building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures, Jeff Fluhr (Founder of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). The Role As a Student Success Manager, you're the strategic mastermind behind the entire supply operations of Inspria's marketplace. You will be matching ambitious students with the perfect counselors to guide them through admissions and test prep journeys. You are the heartbeat of the student experience at Inspira, blending relationship management, operational excellence, and creative problem-solving to ensure every student's success. You'll collaborate closely with internal teams, students, and families, acting as the trusted advisor who navigates each student through their personalized roadmap toward achieving their academic goals. Your energy, empathy, and proactive approach will directly shape students' futures and Inspira's continued growth. This is 100% onsite role based in NYC, requiring 5 days a week attendance in our Gramercy office. What You'll Do Customer Success & Escalations • Lead the customer escalation function to ensure fast, empathetic, and consistent issue resolution, • Develop SOPs and escalation protocols to improve quality and reduce refund rates, • Build out processes to track and improve NPS, CSAT, and retention metrics, • Architect and implement new processes to improve counselor performance, student experience, and business efficiency, • Leverage CRM and automation tools (HubSpot, etc.) to streamline workflows and maintain data integrity, • Lead operational planning and execution for new products, services, or verticals, • Collaborate cross-functionally across sales, marketing, product, and tech to ensure seamless launches, • Partner with sales and lifecycle marketing to design and implement upsell/cross-sell strategies, • Train counselors and student success teams to identify upsell opportunities during client interactions, • Build structured student feedback loops to capture insights on counselor performance and overall experience, • Translate feedback into continuous improvement plans, counselor training, and operational refinements, • Support and collaborate with a small student success team, contributing to a culture of accountability, continuous learning, and high performance, • Help identify skill gaps and contribute to development plans that strengthen the team over time, • For the right person, there is potential to grow into a leadership role as Inspira scales — but above all, we're looking for someone who executes with excellence first Who You Are • 3–7 years of experience leading and scaling teams in operations, customer success, or program management, ideally within a high-growth service, education, or marketplace environment, • Proven ability to handle customer escalations and collaborate with internal stakeholders with empathy and clarity, • Background in managing or recruiting service providers (e.g., coaches, tutors, consultants) is a strong plus, • Hands-on experience working in a startup or high-growth marketplace business, • Familiarity with building and optimizing workflows in CRMs such as HubSpot, Salesforce, or Airtable, • Detail-oriented with a high bar for excellence, while knowing how to keep momentum and avoid getting stuck, • Thrive on ownership and autonomy, continuously improving processes and outcomes week over week, • Comfortable wearing many hats and able to discern when to build something new vs. optimize what already exists, • Energized by working with people and passionate about solving for both sides of a marketplace, • Collaborative, humble, and hardworking. You bring zero ego and a strong "roll-up-your-sleeves" mentalityWhat You'll Get, • A front-row seat at a fast-growing, mission-led company, • Autonomy to run an entire function, and real influence on the company's future, • Founders who care deeply about impact, and give you space to run, • A chance to help thousands of students realize their dreams, • Amazing people with a great vision and values, • Ability to work directly with co-founders and drive impact super quickly, • Your work directly impacts the lives and careers of students across the globe, • 100% coverage of health, vision, and dental benefits, • Flexible Paid-time Off, • Learning and Development Budget, • Retirement Savings Plans - 401k with matching, • Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.

Job Description Trustpair stops vendor fraud before it happens. We're the automated vendor validation platform protecting 400+ enterprise companies worldwide. Since 2017, finance and procurement teams have used Trustpair to eliminate vendor fraud while reclaiming 90% of the time they once spent on manual checks. As vendor fraud grows more sophisticated, we stay ahead by combining deep expertise in financial crime with cutting-edge technology. Our core product focuses on secure, reliable vendor account validation to wipe out fraud and boost efficiency. Internally, teams across Trustpair use AI tools in their day-to-day work to automate repetitive tasks and unlock strategic insights that help us build and operate better. From day one, you’ll be encouraged and trained to integrate these tools into your workflow in a practical, hands-on way. With offices in New York, Paris, London, and Milan, we're a diverse team united by a bias for action. We ship fast, learn from experiments, and tackle problems that matter: protecting billions in payments for companies worldwide. If you want to see your work make an immediate impact in financial security, Trustpair is built for you. Learn more about how we use AI in our everyday work. About the role Trustpair is looking for a Strategic Customer Success Manager to join our US team and take ownership of a portfolio of our largest, most complex, and most strategic enterprise customers in North America. This role is designed to reinforce our US presence and provide exceptional support to top-tier clients, ensuring strong satisfaction, retention, product adoption, and expansion over time. You will play a key role in onboarding new enterprise customers, driving long-term success plans, supporting change management, and identifying upsell opportunities across your portfolio. This is an individual contributor role with room to grow as the US Customer Success team expands. You will report to Mathilde and join the CSM International team, working closely with the wider Customer team as well as Product, Account Management, Sales, Ops, and Revenue Excellence. This position is based in New York City, with hybrid onsite presence preferred. We are primarily looking for candidates in the commutable Tri-State Area who can come into the office 1–2 days per week. Compensation: The expected on-target earnings for this role are in the range of $135,000–$150,000 What you'll do:Client Onboarding and Enablement * Manage a portfolio of high-value, high-complexity customers across industries * Lead onboarding for large enterprise US clients, including customized training and support on integrations to drive fast adoption * Define and execute tailored success plans aligned with each customer’s business goals * Support and, when needed, lead change management efforts on the customer side Relationship Management and Retention * Build strong, trust-based relationships with a range of senior stakeholders across Finance, Procurement, IT, and related functions * Run regular check-ins and Quarterly Business Reviews to drive value, satisfaction, and retention * Monitor customer health, proactively flag risks, and take action to secure renewals * Develop client advocates who can participate in reference calls and broader advocacy initiatives Product Adoption and Usage Optimization * Use customer data and usage insights to drive stronger adoption and stickiness of the platform * Guide customers toward fuller use of Trustpair’s features and value for risk management * Navigate complex organizational structures to build adoption and internal advocacy Revenue Growth * Identify upsell and expansion opportunities within strategic accounts * Partner closely with Sales to convert those opportunities into growth Customer Advocacy * Represent the voice of the customer internally to help shape product direction * Partner with Marketing on case studies, testimonials, and other advocacy initiatives to support Trustpair’s growth in the US market Regional Strategy and Insights * Bring market feedback and customer insight to help shape US-specific strategy * Stay informed on customer needs, industry developments, and competitive trends What’s in it for you ???? * At Trustpair, we see AI as a tool to save time, sharpen focus, and boost impact - whether you're already hands-on with AI or eager to learn, you’ll join a team that values and encourages AI-driven ways of working * Opportunity to join a fast-growing scale-up in a highly impactful role * Ownership of strategic, high-value enterprise accounts in the North American market * A collaborative environment with a flat structure, where everyone’s voice is heard with room for growth and career development * The chance to join the US team at an exciting stage, where ideas, initiative, and ownership are genuinely valued * Exposure to a European-headquartered company with international collaboration * A flexible hybrid work environment that encourages autonomy, leadership, and strong cross-functional partnership * A talented team with senior colleagues you can learn and work with * Inclusive environment with cultural diversity and parity Why join Trustpair? A list of our perks here! Must-Haves * 7+ years of experience in a technical SaaS or enterprise B2B software environment * 3–4+ years of significant experience working with strategic and/or enterprise B2B clients * Prior experience managing strategic, complex US enterprise accounts * Strong experience driving renewals and identifying upsell or expansion opportunities * Familiarity with complex technical integrations, including APIs and SFTP * Strong project management skills, with the ability to manage multiple deadlines, stakeholders, and priorities * Strong problem-solving skills and the ability to bring structure and solutions in complex situations * Excellent communication and relationship-building skills, especially with senior stakeholders and executives * High level of organization, rigor, and attention to detail * A data-driven approach to decision-making * Native-level English Nice-to-Haves * Experience with tools such as Intercom, Planhat, and Looker * Experience in a B2B SaaS start-up or scale-up environment * Experience working in an international environment and/or a European company * Experience working with or selling to teams within the CFO organization, especially Procurement, Accounts Payable, and Treasury. Recruitment Process * First call with Morgan, Talent Acquisition Specialist (30 mins) * Experience interview with the hiring manager, Mathilde (30 mins) * Case study interview with Mathilde and Caitlin (1 hour) * Coffee fit with members of the US team * Final interview with Baptiste, CEO & Cofounder Equal Opportunity Statement Trustpair's policy is to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for all positions in Trustpair must be legally authorized to work in the country which they are applying for or be a citizen from Schengen / EU zone. The verification of employment eligibility will be required as a condition of hire.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. The Strategic Customer Success Account Manager at Spring Health builds and manages relationships with the company's largest customers to ensure satisfaction, retention, and growth. This role oversees the full customer lifecycle, aligning Spring's solutions with customer goals to drive engagement and revenue. Success is measured by accurate forecasting, achieving revenue targets, and fostering strong relationships across all levels of the customer organization. This is a remote, full time position on our team reporting to the Director of Strategic Customer Success. Occasional travel (10%) may be required for in-person events or meetings. What you'll do: • Serve as a product expert and advocate for mental health, supporting a portfolio of Spring Health's largest and most impactful partners., • Own forecasting projections for revenue, renewals, and upsell opportunities across your portfolio, ensuring the delivery of accurate forecasts., • Identify and position upsell opportunities proactively, driving revenue growth by aligning solutions with customer goals., • Develop and manage positive relationships with multiple customers, consultants, and key stakeholders to build trust and ensure satisfaction., • Manage the entire customer lifecycle, including implementations, engagement strategies, renewals, and upsells by:, • Developing timely, actionable account plans, • Managing census files efficiently, • Designing and executing member engagement communications, • Preparing and presenting business reviews to senior HR executives, • Delivering insightful, data-driven recommendations aligned with customer success metrics, • Developing renewals strategy and delivering proposals/contracts, • Managing the end-to-end deal cycle (procurement process), • Collaborate cross-functionally to collect customer feedback and recommend process improvements across internal teams., • Support sales efforts by partnering on retention, upsell initiatives, and expansion opportunities as well as supporting net new business acquisition through efforts like attending finalist meetings., • Customer Renewal and Expansion, • Relationship with Executive Buyers, • Gross Retention Rate (GRR), • Net Revenue Retention (NRR), • Net CACV Retention (NCR), • Product utilization and engagement, • Net Promoter Score (NPS), • Bachelor's degree or higher preferred., • 10+ years of experience in account management, customer success, or healthcare management, ideally in B2B2C environments and at early-stage companies., • Previous experience driving forecasting, renewals, and upsell revenue., • Previous experience managing Fortune 100 clients and overseeing a portfolio valued at $25M or more., • Strong understanding of sales motions similar to farmer sales roles, emphasizing relationship building and portfolio expansion., • Exceptional communication skills, with the ability to collaborate effectively and build trusted relationships., • Experience creating growth through portfolio management, upsells, and cross-sell opportunities., • Organized, with high attention to detail and the ability to manage competing priorities effectively., • Resourceful, proactive, and able to thrive in fast-paced environments., • Ability to probe, challenge, and consult customers to align solutions with their ultimate needs., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionCustomer Success Manager Remote (U.S.) | Preference for East Coast Time Zone Direct Hire / Permanent PlacementHireNow Staffing is actively recruiting a seasoned, highly skilled Customer Success Manager on behalf of a valued client partner in the wholesale trade infrastructure startup sector. HireNow Staffing is acting as a direct placement partner for this Customer Success Manager opportunity.We are seeking a strategic, hands-on post-sales professional who can manage a high-value account portfolio, drive adoption, uncover expansion opportunities, and guide customers through operational and technical workflows. This role requires strong business acumen, consultative communication, and the ability to support customers using ERP-connected systems in complex operating environments.HireNow Disqualifier: Candidates with jumpy or unstable resumes will not be accepted or interviewed. We are prioritizing professionals with consistent tenure, progressive growth, and measurable customer impact.Key Responsibilities • Own a portfolio of approximately 70–100 customer accounts, driving retention, usage growth, payment volume, and expansion opportunities, • Conduct deep discovery sessions to understand customer workflows, operational pain points, and strategic goals, • Lead executive conversations with CFOs, Controllers, Operations leaders, and finance stakeholders through QBRs and ongoing engagement, • Drive adoption of platform capabilities such as automation tools, payment workflows, collections features, and credit-related solutions, • Monitor account health metrics and proactively build action plans to mitigate churn or underutilization risk, • Partner with Product teams to convert customer feedback into actionable enhancements and roadmap insights, • Collaborate cross-functionally with Sales, Implementation, Support, and Product teams to ensure successful outcomes, • Use AI tools, automation workflows, and data insights to improve internal efficiency and customer experience, • Identify expansion opportunities through consultative account planning and workflow optimization Required Qualifications (Highly Important), • 3–5+ years of experience in Customer Success, Account Management, Solutions Engineering, or strategic post-sales roles within a technically complex SaaS environment, • Experience supporting ERP-integrated software or operational systems such as SAP S/4HANA, NetSuite, Workday, or similar platforms, • Proven experience working with non-technical customers in industries such as distribution, wholesale, food service, logistics, hospitality, or blue-collar operations, • Strong executive communication skills with experience leading business reviews and stakeholder conversations, • Ability to explain technical workflows and product capabilities clearly to non-technical audiences, • Discovery-oriented mindset with strong problem-solving and consultative instincts, • Ability to manage a high-volume portfolio while maintaining service quality and growth focus, • Stable employment history with clear progression; candidates with jumpy resumes will not be considered Preferred Qualifications (Strongly Valued), • Experience at Series A–C startups or as an early post-sales hire building customer success processes, • Background in fintech, payments, accounts receivable, automation, or workflow software, • Hospitality, restaurant, food & beverage, or supply chain industry background, • Experience driving product adoption and expansion revenue beyond renewals, • Familiarity with AI tools and automation platforms for workflow efficiency, • Solutions Engineering experience blended with commercial customer ownership, • Strong analytical skills with ability to use account data to prioritize actions HireNow Disqualifiers, • Renewal-heavy CSM backgrounds where 50%+ of role was limited to renewals, • Unable to explain technical concepts clearly to customers, • Multiple consecutive job stints under two years without clear rationale, • No ERP-related software or operational systems exposure, • Base Salary: $96,000 – $128,000, • On-Target Earnings: $120,000 – $160,000+ (flexibility for exceptional candidates), • Additional Compensation: Meaningful equity + full benefits package, • Work Location: Fully Remote (U.S.) | Preference for East Coast Time Zone

Job Description Travel: *** Willingness to travel locally (~20%) Salary: $75,000 - $85,000 / year Other Forms of Compensation: Yearly Bonus Opportunity & Co. Car Growth. Opportunity. Excellence. Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry. Come grow with us. We are Canteen. Position Summary: The Manager, Customer Experience plays a critical role within Coffee Distributing Company’s (CDC) Account Management Team, leading strategic efforts to grow and retain CDC Direct business. Duties include driving customer satisfaction, team development, client retention, and operational excellence across key markets. Key Responsibilities: Leadership & Strategy • Drive performance of the Direct Account Management team by leading Account and Associate Account Managers to strengthen customer retention and accelerate growth, • Build and maintain relationships with CDC’s key customers across NY, NJ, and CT, • Enhance the operating model incorporating success metrics, such as Client Health and Satisfaction, resulting in consistent and exception customer experiences, • Collaborate with CDC leadership and departments to promote transparency and continuous improvement Team Development • Champion corporate initiatives, fostering a culture of accountability and hospitality, • Promote diversity, equity, and inclusion across the Direct Account Management function, • Conduct annual performance reviews, providing coaching and career mapping Financial & Operational Insight • Analyze business metrics and trends to inform retention strategies, • Link customer experience improvements to measurable business outcomes Preferred Qualifications: • Bachelor’s degree or equivalent experience, • 4+ years of progressive leadership experience in account management and/or customer service, • Proven success in business growth and retention, • Strong communication, presentation, and interpersonal skills, • Ability to prioritize, multitask, and adapt in an agile environment, • Adapt easily to new and proprietary technologies, • Willingness to travel locally (~20%) Apply to Canteen today! Canteen is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Canteen maintains a drug-free workplace. Associates at Canteen are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Certain positions may require Florida Level 2 background screening. Details: Req ID: 1517867 Canteen Leticia Pinon

Job Description Dealpath is looking for a self-motivated Senior Customer Success Manager to join our growing team in San Francisco! As a Senior Customer Success Manager you will play a critical role in ensuring our customers adopt and utilize Dealpath to its utmost capabilities. What you'll do: • Ensure the retention, growth, and satisfaction of a portfolio of customer accounts, • Work with the Implementation Manager during implementation to understand customer's success criteria and system configuration, • Partner with customers to build out a customer journey to help them reach their business goals, • Build post-implementation programs for enterprise and strategic accounts to ensure strong adoption plans for current customer employees and their new hires, • Produce and deliver web-based and in-person training sessions and strategic reviews for customers, • Field phone and email-based support inquiries from customers, • Work cross-functionally with Dealpath's Sales, Marketing, Product, and Leadership teams to relay customer feedback, develop case studies, and resolve product escalations, • Be an advocate and leader for innovating Customer Success processes and how we support large teams at scaleRequired Qualifications, • A curious and self-motivated team player, ready to embrace a fast paced, high-growth environment, • Product-focused; you enjoy and feel challenged mastering new software, • Able to effectively partner, collaborate, and communicate with technical and non-technical colleagues, • Always thinking of new ways to effectively serve customers and improve the Customer Success team's internal processes, • Bachelor's degree or higher, • 4-7 years of customer success, account management, and/or commercial real estate experience, • Strong written and verbal communication skills, including comfort with presenting to senior executive audiences, • Empathy for customers and passion for helping them, • Demonstrated ability to manage ambiguity and apply problem-solving skills, • High attention to detail and accuracy, • Strong knowledge and proficiency in Excel / Google Sheets, • Commercial real estate background, • Medical, dental, and vision insurance., • Health Savings Account (HSA) & Flexible Spending Account (FSA) options., • 401(k) retirement plan., • Paid Parental Leave., • Flexible Time Off (FTO) policy., • Commuter benefits program., • Monthly wellness reimbursement to support physical and mental well-being., • Hybrid Work Policy., • Base salary: $100,000–$120,000. Eligible for variable incentive compensation with a target incentive equal to 20% of OTE. OTE range: $125,000–$150,000., • This position is also eligible for Dealpath's equity plan., • Your compensation will be based upon several factors including your experience, qualifications, education, location, and the skills assessed in Dealpath's interview process. Your actual compensation will be confirmed in writing at the time of offer. Our mission is to empower real estate investment and capital markets with data and collaboration through purpose-built software. We believe that real estate is driven by people with information to shape the built world. Today, Dealpath is the industry's leading cloud-based deal management platform and is expanding rapidly. Recent highlights include: surpassing $10 Trillion of transactions supported on the platform with leading firms like Blackstone, AEW, Oxford, Nuveen, Bridge Investment Group, etc., recognized as the "Top Technology" at Global PropTech Awards, and expanding offices and teams in San Francisco and New York City. We're engineering an industry-defining company to power the largest asset class in the world into the future. Our company is led by an experienced team and backed by a combination of top tier venture capital firms and strategic industry partners including: Blackstone, Nasdaq, 8VC, JLL Spark, WTI, GreenSoil Investments, LeFrak, Milstein, Bechtel, and Morgan Stanley Expansion Capital. We value your voice! If you get excited about solving real business challenges and working closely with other smart folks in a winning culture - we'd love to meet you!

Job Description At Reltio®, we believe data should fuel business success. Reltio's AI-powered data unification and management capabilities—encompassing entity resolution, multi-domain Data Unification, and data products—transform siloed data from disparate sources into unified, trusted, and interoperable data. The Reltio Connected Data Platform™ delivers interoperable data where and when it's needed, empowering data and analytics leaders with unparalleled business responsiveness. Leading enterprise brands—across multiple industries around the globe—rely on our award-winning data unification and cloud-native Data Unification capabilities to improve efficiency, manage risk and drive growth. At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our "Customer First", we strive to ensure their success. We embrace our differences and are "Better Together" as One Reltio. We are always looking to "Simplify and Share" our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We "Own It". Every day, we innovate and evolve, so that today is "Always Better Than Yesterday". If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence. Reltio has earned numerous awards and top rankings for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you're ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let's talk! Job Summary: The Reltio Customer Success Manager (CSM) is responsible for driving customer adoption and retention, mitigating risk, and providing guidance and thought leadership for our customers throughout their relationship with Reltio. You will serve as the primary post-sale point of contact after implementation and use in-depth knowledge of the products being sold, the customer industry and/or business processes, and technical expertise to facilitate adoption and utilization of Reltio products. You will inspire and guide customers towards meeting their goals through delivering unified, interoperable data to their business. As a CSM at Reltio, you will be the champion of our customers, building and maintaining strong relationships to ensure their success on our platform and the retention and growth of our customer base. Job Duties and Responsibilities: • Account management for large enterprise customers to help them gain value from Reltio as measured by retention, adoption, growth, and customer advocacy., • Provide required visibility into Customer health by identifying adoption opportunities and retention risk to align internal teams around customer's success., • Build a comprehensive understanding of customers' business goals and objectives, crafting a strategic success plan that aligns with and supports the achievement of those goals, • Document and review the success plan, provide guidance on the customer journey and use a consultative approach to help customers achieve their goals, • Hold and grow a trusted advisor relationship with customer sponsors to such that all activities are closely aligned with the customer's business case, strategy and goals allowing the full potential of the Reltio solutions to be realized., • Track, report, and benchmark all milestone related adoption activities such that the overall success of the customer's initiative can be closely monitored including visibility to the executive sponsors., • Actively promote all current products the customer has licensed while identifying additional opportunities to showcase additional features, products and services., • Demonstrate product features beyond central functionality to help the customer achieve specific business results and maximum value, • Recommends specific solutions to achieve the customer's desired result that align with best practices of the product and industry., • Design metrics and measures in order to measure ROI on the company's products by the customer., • Timely data capture and documentation within internal applications to ensure data driven decisions are being made to proactively identify adoption and retention risk., • Work closely with the sales team to identify and pursue upsell and cross-sell opportunities, foster synergy, create alignment and collaborate on the creation of customer value., • Partner with extended customer-facing account teams to develop strategic and technical plans that help customers achieve their business objectives. Manage the execution of these plans including the tracking of objectives, stakeholders, milestones, risks and metrics., • Work with Marketing teams to boost customer advocacy and develop case studies., • Facilitate and lead customer meetings with an agenda driven prescriptive approach to capture and measure their outcomes and value using our product., • Bachelor's degree or equivalent experience;, • Minimum 5 years relevant work experience as a Technical CSM, Technical Account Manager or Success Architect in Enterprise Software space, • Deep knowledge of cloud software solutions, master data management, data governance, data quality and analytics concepts, architecture and use cases., • Ability to apply experience and deep industry knowledge to understand and navigate a customer's decision-making process, goals, strategies, and business objectives, • Ability to build consultative effectiveness and establish trust with internal and external customers, • Ability to clearly articulate and quantify the business value that the solution delivers, as well as the specific business problems it addresses., • Possess strong presentation, verbal and written communication skills and command credibility with senior executives, • Previous experience and expertise in data management consulting or solutioning, • Previous experience and expertise in software architecture and understanding how applications fit together within a customer's ecosystem., • Proven effectiveness at leading and facilitating executive meetings and workshops, • Previous Reltio Experience, • Reltio Certifications, • MBA or advanced degree At Reltio, we take a market-based approach to pay and consider a range of factors. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and other business considerations. Please note that the individual total compensation for this position will be determined at the Company's sole discretion using the factors noted. Reltio's current market range for this role is $121,000 - $240,000 Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. At Reltio, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location. Overall Market Range$121,000—$240,000 USD Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Job Description YOOBIC is the leading AI powered frontline employee experience platform. While most tech companies build for desk based teams, we build the operating system for the deskless workforce. The 80 percent of global employees who power retail and hospitality. Our mobile first platform helps frontline teams communicate, learn, and execute better every day. By combining operational data, Predictive Analytics, and AI, we help the world’s biggest brands turn frontline execution into a competitive advantage. Trusted by 300 plus global brands including Michaels, Mattress Firm and National Vision. YOOBIC is scaling fast. Backed by a 50 million dollar Series C and investors including Highland Europe, Felix Capital, and Insight Partners, we are building the future of frontline work. As a Customer Success Manager at YOOBIC, you own the long term success of some of our most strategic clients. You are accountable for adoption, value realization, and retention. You act as a trusted advisor to senior stakeholders and a strong internal voice for the customer. Why This Is Your Next Career Move * Strategic Ownership. You do not just manage relationships. You shape strategy, influence outcomes, and drive long term success for complex enterprise clients Executive Exposure. * You partner with senior client stakeholders and lead high stakes QBRs focused on value, ROI, and operational impact. * Business Impact. Your work directly affects customer retention, expansion, and YOOBIC’s growth across key accounts. What You’ll Achieve * Own Strategic Client Relationships. Manage and grow relationships with senior stakeholders across YOOBIC’s largest and most complex clients. * Drive Adoption and Value. Ensure customers fully adopt the platform and realise measurable business outcomes. * Lead Executive Reviews. Run Quarterly Business Reviews and Operational Reviews that align YOOBIC to client objectives and long term strategy. * Act as a Trusted Advisor. Guide clients on best practice, operating models, and change management to maximise value. * Spot Risk and Opportunity Early. Identify potential challenges, unblock issues, and surface opportunities to improve performance and efficiency. * Use Data to Influence Decisions. Leverage YOOBIC data, KPIs, and client metrics to support decision making and prove impact. * Partner Cross Functionally. Work closely with Sales, Account Management, Product, and Support to deliver a joined up customer experience. * Influence Product Direction. Partner with Product teams to feed market insight and client needs into the product roadmap. * Raise the Bar on Customer Success. Share best practices globally and help evolve how we operate as a Customer Success organisation. Who You Are * The Strategic CSM. You have strong experience in Customer Success, Client Relationship Management, or Consulting within B2B SaaS, ideally with enterprise or strategic clients. * Or the Retail Expert. You bring deep experience from retail operations, VM, or frontline communications and know how stores really work. * The Relationship Builder. You are confident, client facing, and comfortable managing senior stakeholders. * The Data Led Thinker. You use data, KPIs, and insights to guide conversations and influence outcomes. * The Owner. You take initiative, move fast, and feel accountable for results. * The Problem Solver. You thrive in complexity, adapt quickly, and find solutions in ambiguous situations. * The Operator. You prioritise well, manage competing demands, and stay organised. * Based in NY * Bonus Points: Previous experience with YOOBIC or similar frontline platforms. What we offer... * Hybrid working in NY * 20 days PTO + 8 public holidays (plus 3 floating holidays to choose from) * Medical cover and EAP (Employee Assistance Program) * Company covered Life insurance coverage * Company covered long term disability coverage * An amazing 401k contribution - We contribute even if you don’t! * ADP discounts for a whole host of items (including electronics, Childcare, travel, etc…) * Free online HIIT sessions + gym discounts The base salary range for this position is $135,000–$150,000 per year. This represents our good faith estimate of the compensation at the time of posting. Final compensation will be determined based on experience, skills, and location.

Job DescriptionEnterprise Customer Success ManagerFull-time Position About Us We are a rapidly growing B2B SaaS startup revolutionizing the way enterprises manage their digital transformation initiatives. Our cutting-edge platform empowers organizations to streamline their operations, enhance productivity, and drive innovation across their business units. As we continue to expand our client base and product offerings, we are seeking a talented and driven Enterprise Customer Success Manager to join our team. Position Overview As an Enterprise Customer Success Manager, you will play a crucial role in ensuring the long-term success and satisfaction of our high-value enterprise clients. You will be responsible for building and maintaining strong relationships with key stakeholders, driving product adoption, and maximizing the value our customers derive from our platform. This position requires a strategic mindset, excellent communication skills, and a deep understanding of B2B customer success principles. Key Responsibilities • Client Onboarding and Implementation: Develop and execute comprehensive onboarding plans for new enterprise clients, ensuring a smooth transition and rapid time-to-value. Collaborate with cross-functional teams to coordinate implementation efforts and address any technical challenges., • Relationship Management: Serve as the primary point of contact for assigned enterprise accounts, building strong relationships with key decision-makers and stakeholders at all levels of the organization. Conduct regular check-ins and quarterly business reviews to maintain engagement and identify growth opportunities., • Strategic Account Planning: Develop and maintain detailed account plans for each client, outlining goals, KPIs, and action items to drive adoption, expansion, and retention. Continuously monitor account health and proactively address any risks or concerns., • Product Adoption and Usage: Analyze product usage data and customer feedback to identify opportunities for increased adoption and value realization. Develop and implement strategies to drive feature adoption and showcase the full potential of our platform., • Customer Advocacy: Cultivate customer advocates within your portfolio, encouraging participation in case studies, testimonials, and referral programs. Facilitate knowledge sharing and best practices among clients to foster a strong user community., • Upsell and Cross-sell Opportunities: Identify and pursue expansion opportunities within existing accounts, working closely with the sales team to develop and execute account growth strategies. Ensure a seamless handoff between sales and customer success teams for upsell and cross-sell initiatives., • Churn Prevention: Monitor customer health scores and engagement metrics to identify at-risk accounts. Develop and implement targeted retention strategies to address concerns and mitigate churn risk., • Product Feedback and Innovation: Gather and synthesize customer feedback to inform product development priorities. Collaborate with the product team to communicate customer needs and market trends, contributing to the product roadmap., • Reporting and Analytics: Prepare and present regular reports on account performance, customer health, and key success metrics to internal stakeholders and leadership. Utilize data-driven insights to inform strategic decision-making and resource allocation., • Industry and Product Knowledge: Stay up-to-date with industry trends, competitive landscape, and product developments to provide informed guidance to clients and internal teams.Qualifications, • Bachelor's degree in Business, Marketing, or a related field; MBA is a plus, • 5+ years of experience in customer success, account management, or consulting roles

Job Description Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth. We're looking for a strategic and experienced Customer Success Manager to join our Upmarket team and lead relationships with some of the world's most recognized eCommerce brands. In this role, you'll act as a trusted advisor—owning relationships end-to-end, driving measurable business outcomes, and ensuring customers achieve success and growth across Yotpo's platform. • Own customer relationships post-onboarding through renewal, developing success plans that align with business goals and measurable outcomes, • Deliver a true consultant perspective in every interaction—creating tailored strategies based on each customer's goals, challenges, and opportunities, • Partner closely with Account Managers to drive retention, expansion, and accurate revenue forecasting, • Proactively track adoption and performance metrics, managing risk through regular engagement and leading resolution strategies when challenges arise., • Lead strategic QBRs and executive-level conversations that align Yotpo's roadmap to customer objectives., • Build and maintain strong, multi-threaded relationships with stakeholders across enterprise organizations, from day-to-day operators to C-suite executives., • Collaborate cross-functionally across global teams with Product, Sales, Marketing, and R&D to deliver a seamless, high-impact customer experience., • Independently pilots client escalations, framing issues constructively, and aligning stakeholders on resolution paths., • Advocate for customer needs internally, influencing product innovation and roadmap priorities. Ability to translate complex customer needs into actionable solutions for our product and engineering teams., • 3-5 years of CS or Account Management experience required (ideally from a MarTech company), • A strategic advisor skilled in managing complex customer relationships and engaging C-suite leaders., • Analytical and data-driven, using insights to measure performance and demonstrate business impact., • Commercially savvy, with a strong understanding of renewal, retention, and expansion levers., • Collaborative and effective at aligning cross-functional teams toward shared goals., • An exceptional communicator and storyteller with strong presentation and executive engagement skills., • Solutions-oriented, with excellent problem-solving and analytical capabilities. About Yotpo US: • 100% coverage of employee medical premiums; 90% coverage for dependent/family premiums., • 100% coverage of employee dental + vision premiums., • Comprehensive life and disability insurance., • Flexible Time Off (FTO) policy, sick time, and paid holidays., • Equity in options., • Company sponsored 401K matching., • Pre-tax Commuter and Healthcare benefits., • Comprehensive paid leave for new parents and Dependent Care FSA., • Individualized career development, rewards and recognition., • Wellness and philanthropic programming and events. Yotpo is for everyone, and we're committed to anti-racist work. We welcome and employ people regardless of race, color, gender identity, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We are proud to be an equal opportunity employer, a place where your voice is heard and your perspective is encouraged. Come join us and help us build a global company where we're all proud to belong. Base salary $100,000- 120,000 In addition to base salary, this role includes a variable compensation component. Base salary ranges are determined by multiple factors unique to each candidate, including skills and local market benchmarks. Artificial Intelligence (AI) Disclosure If AI is used to screen, assess, or select applicants, employers must disclose this in the publicly advertised job posting. "AI" is broadly defined to mean "a machine-based system that, for explicit or implicit objectives, infers from the input it receives in order to generate outputs such as predictions, content, recommendations or decisions that can influence physical or virtual environments." #LI-Hybrid

Job Description Since opening in 1967, Queensboro Toyota has become a reputable dealership in Woodside, NY and serves the surrounding areas of Brooklyn, Manhattan, and Queens. We are always looking for hard-working, motivated individuals to join our team! If you're looking to join a comfortable and friendly work environment, as well as grow within the automotive industry, we would love for you to apply today! See for yourself why Queensboro Toyota is the best place to work! What We Offer: • Medical/Dental Insurance, • 401K, • Paid vacation, • Paid training, • Excellent culture, • Relaxed atmosphere Successfully achieving client retention & sales goals and objectives relevant to the components of the Company’s strategic plan. Responsibilities • Source clients by accessing CRM system and evaluating potential opportunities of clients that could generate a trade-in sale., • Generate sales lead; make contact with clients that have the possibility to exchange their vehicles, assess their current needs, and provide appropriate recommendations., • Set appointment with trade-in clients for trade evaluation and assist clients with product knowledge to facilitate the customer’s selection of a replacement vehicle that best meets their need., • Identify and introduce the clients with interest in a vehicle to the Sales Consultant that is best able to assist him/her with a vehicle demonstration and finalization of the sales transaction., • Solicit dealership purchase of client’s vehicle if client has no interest in another vehicle., • Consult with the Finance, • Follow up with clients after their visit, • Consistently meets or exceeds the goal of satisfying the transportation needs of our Clients., • Proactively works with the Sales Manager, General Sales Manager, and/or General Manager to develop action plans to immediately correct performance in order to consistently meet and exceed sales goals; attends and actively participates in all sales meetings., • Sells, leases, delivers a pre-agreed upon monthly minimum amount of vehicles., • Promptly and professionally greets, and offers assistance or direction to, all Clients that enter the dealership showroom or sales lot., • Consistently assists each Client with selecting a vehicle by asking questions, listening carefully to their responses, and matching their expectations with our vehicles by fully explaining product performance, application, benefits, and optional equipment., • Offers test drives to all Clients, • Knows and understands equity and values; fully capable of explaining depreciation to the Client., • Consistently ensures that a member of the sales management team has the opportunity to meet each Client., • Ensures that all closed deals are forwarded to the Finance and Insurance Manager (F&I Manager), along with properly completed paperwork, such as, but not limited to, insurance information and title., • Consistently follows up on all post-delivery items, such as, but not limited to, tag/title work, "we-owes," and special requests, to ensure that we continue to meet or exceed Client expectations. Required Experience: • Experience; Ideal: Previous experience as a Sales Consultant, Internet Sales Consultant, Auto Finance Manager or Auto Sales Manager., • Strong verbal and written communication skills, • Excellent interpersonal and customer service skills, • Driver License Required

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Manage customer inquiries and resolve issues., • Maintain customer records and update information as needed., • Assist with customer retention strategies., • Coordinate with other departments to ensure customer satisfaction.QUALIFICATIONS:, • Communication and problem-solving skills., • Experience in customer service preferred., • Ability to handle high-stress situations calmly.

Job DescriptionHandyman| Lower East Side, Manhattan, NY|$27.00 – $30.00 per hour Full-Time (On-Site) Apartment included in Lower East Side (subject to availability) About the Company Equal Access is partnering with a mission-driven affordable housing organization that manages a large portfolio of mixed-use residential and commercial properties throughout Manhattan and Queens. The organization focuses on providing safe, high-quality, and affordable housing while delivering strong resident services and maintaining regulatory compliance. With decades of impact in New York City, this nonprofit developer and property manager is deeply committed to racial equity, community development, and economic empowerment. The team prides itself on accountability, collaboration, cultural awareness, and delivering excellent service to residents and stakeholders. Position Summary The Handyman, Level 3 performs advanced general building maintenance across mixed-use residential and commercial properties in the Lower East Side. This role supports the overall safety, functionality, and appearance of the buildings and reports directly to the Facilities Manager. This position requires strong hands-on trade experience, independent problem-solving skills, professionalism with residents, and the physical ability to perform routine repair and preventative maintenance work. Responsibilities are but not limited to: * Perform general repairs across maintenance disciplines as assigned * Conduct preventative maintenance for plumbing, electrical, and heating systems * Complete minor repairs including carpentry, painting, surface touch-ups, tiling, and flooring * Identify and report deficiencies in residential units and building systems * Change locks, re-key units, and make key copies as directed * Supervise third-party contractors and utility companies as needed * Document completed work orders accurately and thoroughly * Report accidents or illegal activities promptly to management * Maintain professional and respectful relationships with tenants * Support additional tasks assigned by Facilities Management or Property Coordinatior Requirements: * Minimum 5 years of experience in building maintenance, caretaking, mechanical, electrical, or general repair work * Strong attention to detail * Positive attitude and strong verbal/written communication skills * Ability to work flexible shifts, including evenings and weekends * Bilingual English/Chinese preferred * Building maintenance certifications (e.g., Sprinkler Certificate of Fitness) preferred Other Requirements: * Ability to walk between floors and buildings, including outdoor exposure to varying weather conditions * Ability to stand, bend, squat, and lift up to 50 pounds regularly * Ability to move furniture and carry equipment as needed * Commitment to teamwork, collaboration, and customer service * Understanding of institutional and structural inequities and their impact on underserved communities * Maintain professionalism, accountability, and a respectful approach at all times Benefits: * Competitive hourly pay ($27.00–$30.00/hour) * Apartment in the Lower East Side (subject to availability) * Full-time employment * Opportunity to work within a mission-driven affordable housing portfolio * Professional growth within a community-focused organization About Equal Access We don’t just place candidates—we build careers. Every Equal Access placement includes 3 months of personalized post-placement coaching, mentorship, and career development. Our goal is long-term retention, upward mobility, and ensuring every hire thrives in their role.

Job DescriptionIndustry leader? Well, how about an industry creator?! At WalkMe, now an SAP company, we’re not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to pinpoint and resolve digital friction, regain control of their tech stack, and be better equipped to manage future change. With over 1,600 clients, including 55 Fortune 100 companies and 6 Fortune 10 companies working with us daily, we’re transforming how enterprises interact with their technology. So, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you! WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize the promise of technology in today's overwhelming digital world. Through WalkMe's guidance, engagement, insights, and automation, employees are more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their digital assets to empower digital transformation. The CSE will combine advising, implementation experience, customer success engineering, enablement, and proactive engagement to drive adoption, retention, and growth. Proactivity is demonstrated through analyzing reports, leveraging AI insights, and anticipating customer needs. This role bridges the gap between product capabilities and business outcomes, serving as both a trusted advisor and a hands-on resource for strategic initiatives.What You'll Own • Deliver consulting, implementation, and enablement services—guiding customers through best practices, solution design, rollout, and adoption., • Lead strategic projects and initiatives to help customers maximize value and achieve desired outcomes., • Develop and maintain deep expertise in WalkMe products, including platform capabilities, features, and best practices., • Understand each customer’s business case, objectives, and pain points to ensure solutions are tailored for maximum impact., • Provide customer success engineering by proactively identifying risks, removing barriers, and driving measurable outcomes., • Lead onboarding, configuration, and integration enablement for new initiatives or advanced workflows., • Host enablement programs such as workshops, office hours, and training sessions to accelerate adoption., • Monitor customer health, usage, and workflows to proactively drive adoption and value realization., • Partner with Customer Success Managers (CSMs), Sales, and Product teams to align customer needs with product capabilities., • Create scalable resources such as documentation, guides, and playbooks to strengthen customer enablement and success maturity.What You Need To Succeed, • 3+ years in a customer-facing or strategic enablement role (Customer Success Engineer, Solutions Engineer, Consultant, etc.)., • Proven experience with consulting, solution implementation, and customer enablement., • Basic understanding of CSS, HTML, JavaScript, and APIs., • Strong understanding of SaaS platforms, integrations, and data workflows., • Ability to understand customer business cases and pain points and translate them into effective WalkMe solutions., • Comfortable analyzing reports and leveraging AI insights to proactively drive adoption and maximize customer value., • Excellent communication and relationship-building skills with both business and product stakeholders., • Strong project management and organizational skills., • Passion for helping customers succeed and driving measurable business outcomes.What Sets Us Apart, • At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace., • We seek to hire and develop the best talent, bringing a range of perspectives, experiences and background to the DAP category. This helps us better meet the diverse needs of our global communities and clients with creativity, insight, and market innovation. We welcome and encourage applicants from across different genders, gender identity and expression, sexual orientation, race, age, national origin, citizen status, religion, body size, socioeconomic status, ability, neuro(a)typicality, physical appearance, veteran status or any other characteristic., • We value collaboration and understand the importance of a healthy work-life balance . To support, we offer:, • Flexible Work Arrangements: We offer hybrid and flexible hours to help manage work commitments and personal life effectively., • Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community., • Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering., • Comprehensive Health Care Coverage for our Employees and Families, 401(k) program with company matching (up to $5,000), and a vacation policy to encourage a healthy work-life balance., • WalkMe is recognized as a Star Performer in DAP for the 2nd year in a row!

Job DescriptionCompStak envisions a commercial real estate industry in which accurate and transparent data leads to better, faster deals for everyone. We gather critical information that is hard to access, then make it instantly and seamlessly available to our platform members. Location: Manhattan, New YorkHybrid: Three days in the office, subject to change We are looking for a passionate, results-oriented individual to join our team as a Client Success Manager. At CompStak, our mission is to revolutionize the commercial real estate industry by bringing transparency to our clients. Our Client Success team sits at the heart of this mission. The Client Success Manager is a critical customer-facing role which provides daily support, guidance, and growth opportunities to our customers. As a CSM, you will facilitate exceptional experiences and sustained value for CompStak customers by cultivating a relationship as their trusted advisor and advocate based on proactive account management, promoting customer satisfaction, and upsell/cross-sell/renewal of CompStak products and services. Join us and be a vital part of our continued success!Responsibilities • Proactively manage a territory of assigned CompStak customers to deliver consistent value across the entire customer lifecycle, • Manage the onboarding of new customers; Coordinate and deliver basic and advanced training, while advising customers on best practices, • Gain insight into customer goals and expectations and work to decrease the time-to-value across your portfolio, • Resolve customer issues, collaborate with other CompStak teams; approach all situations with curiosity and creativity, • Build strong customer relationships by maintaining high levels of engagement and communication; lead business reviews based on account segmentation, • Perform data-driven account performance planning and analysis based on customer usage and needs to prioritize opportunity and risk, • Consistently renew and expand customer contracts, meeting and exceeding personal and team goals, • Drive customer advocacy in the form of references, referrals, and case studies, • Actively participate in the evolution of CompStak; serve as the voice of the customer by prioritizing feature requests and platform improvements and insist on excellence in our own Client Success initiatives, • Contribute towards the development of a strong team environment by upholding high work standards, • Go the extra mile to ensure our customers are successful!Skills & Experience, • 3+ years’ experience in Account Management or SaaS Customer Success roles, • A verifiable track record of data driven customer retention and growth through passionate customer service, • Unrivaled sense of autonomy, ownership, and dedication to helping customers realize their intended value, • Energetic and self-motivated; a team player who is also a proactive and creative problem solver, • Ability to manage multiple priorities while maintaining strict attention to details, • Strong communication and interpersonal skills, both written and verbal; consistent diplomacy, tact, and poise when working through customer issues and escalations, • Familiarity with the commercial real estate industry, • Working knowledge of Salesforce.com, • Undergraduate degree (BA/BS)

Job Description Our Allstate Insurance Agency in Bloomfield, NJ is rapidly growing and we are looking to hire the right individual to fit right into our company. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible to provide exceptional customer service to our current and new clients, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have. Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position. This position has a base salary range of $37,50000 to $45,000 plus bonuses and benefits. Benefits Annual Base Salary + Bonus Opportunities Health Insurance Dental Insurance Vision Insurance Life Insurance Disability Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Paid Time Off (PTO) Responsibilities • Deal with customer billing issues, • Handle all incoming claim calls from customers., • Conduct Customer policy reviews, • Immediately greet all customers, entering the office, in a friendly and helpful manner., • Treat each customer contact as a cross and up-sell opportunity including financial services products., • Foster strong relationships with our customers to maintain a high level of client retention and product loyalty., • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable., • Be a great self-starter with a sense of urgency., • Proficiency to multi-task, follow-thru and follow-up., • Excellent Communication/interpersonal skills., • Problem-Solving Capabilities., • Ability and willingness to get a NJ Personal Lines insurance license (Paid Training), • Bi-lingual (English and Spanish) is required

Job DescriptionCatbird is filling an exciting role for a Customer Analytics Manager, reporting to the VP of Marketing. In this role, you will partner closely with our marketing, finance, product, and leadership team to develop best in class retention strategies, increase customer loyalty and lifetime value, and mitigate churn across our e-commerce and store customer cohorts. Our ideal candidate is data driven with a deep understanding of the full customer lifecycle and its drivers. Key Responsibilities • Extract and analyze CRM data, customer service feedback, customer purchase behavior, and survey insights to build out the following: - Streamlined customer dashboards for ongoing and ad hoc analysis- Summary of key insights and actions to wider team - Automated reporting in Catbird’s BI platform, Looker, • Define additional metrics and tracking to measure Catbird’s retention health and brand heat., • Identify shifts within our customer behavior and relevant actions to drive growth, • Work closely with marketing to provide data driven direction on lifecycle marketing campaigns across channels., • Provide data driven framework for Catbird’s pilot loyalty program and clienteling services across e-commerce and store., • Work closely with the marketing and merchandising teams to provide insights into audience segmentation, purchase behavior, cross purchase and spend trends., • Partner with the marketing and retail teams to create monthly and weekly customer engagement reporting, and measurable KPIs., • Work with marketing on A/B testing processes for creative, messaging, send frequency, and timing to constantly improve performance.Our Ideal Candidate, • 5+ years experience in corporate strategy, consulting, or CRM experience, • Strong data analytics and qualitative skills, SQL is a strong plus!, • Deep experience in analytics platforms, • Looker proficiency a must: dashboard modeling and design: Looks, views, and joins as well as data validation, • Experience with customer research methods – including coding and deploying surveys, and social listening, • Ability to translate insights into actionable strategies, • A strong communicator who enjoys collaborating with small, cross functional teams, • A passion for the Catbird brand and sustainability mission is a strong plus!Perks & Benefits, • Healthcare eligibility following 30 days of hire with 75% of the medical premium covered by Catbird. And 25% of the premium is covered for children. We also offer dental and vision., • Generous PTO plus additional paid holidays, sick days, and an extra day off during the month of your birthday!, • 401(k) with profit sharing and safe harbor contribution eligibility after one year of employment. We invest through a portfolio focused on socially responsible funds., • Professional Development Stipend: an allotment of $200/year, plus other workshops and talks throughout the year, • Parental Leave: 12 weeks are 100% paid., • The Catbird Giving Fund: We vote as a company on what organizations to support. A portion of all sales, year round, are donated to nonprofits aligned with our core beliefs of equality and helping others., • A generous employee discount, • Pre-taxed commuter discounts to save money on getting to work, • Discounted Citi Bike Annual Membership, • Regular company-wide celebrations & events

Job DescriptionHANDYMAN (LEVEL 3) Lower East Side, Manhattan, NY|$26.00 – $29.00 per hour Full-Time (On-Site) Apartment included in Lower East Side (subject to availability)About the Company Equal Access is partnering with a mission-driven affordable housing organization that manages a large portfolio of mixed-use residential and commercial properties throughout Manhattan and Queens. The organization is committed to providing safe, high-quality, and affordable housing while maintaining strong resident services and regulatory compliance. With decades of impact in New York City, this nonprofit developer and property manager is deeply rooted in racial equity, community development, and economic empowerment. Position Summary The Handyman, Level 3 performs advanced general building maintenance across mixed-use residential and commercial properties in the Lower East Side. This role supports the overall safety, functionality, and appearance of the buildings and reports directly to the Facilities Manager. This position requires strong hands-on trade experience, independent problem-solving skills, professionalism with residents, and the physical ability to perform routine repair and preventative maintenance work. Responsibilities (include but are not limited to): * Perform general repairs across plumbing, carpentry, drywall, painting, flooring, and light electrical systems * Conduct preventative maintenance on plumbing, heating, and electrical systems * Repair windows, doors, locks, screens, light fixtures, switches, and outlets * Change locks and re-key units as needed * Replace smoke and carbon monoxide detectors * Snake drains and address minor plumbing blockages * Lay tile and flooring; complete carpentry installations * Supervise third-party contractors and utility vendors when required * Accurately complete and document work orders * Respond to emergency calls during evenings and weekends as scheduled * Travel between multiple buildings using a company-provided utility bicycle * Maintain respectful, professional communication with residents at all times Requirements * Minimum 4 years of building maintenance experience * Strong working knowledge of carpentry, plumbing, and light electrical work * Skilled in drywall repair, paint touch-ups, tiling, flooring installation * Experience repairing windows, doors, locks, and hardware * Proficient with hand and power tools * Basic computer skills; Yardi experience preferred * Excellent customer service and communication skills * Flexible availability including evenings and weekends Required Certification (must hold at least one): * S12 – Certificate of Fitness for Citywide Sprinkler Systems * S13 – Certificate of Fitness for Citywide Standpipe Systems * P99 – Certificate of Fitness for Low Pressure Oil Burner Operator * S95 – Certificate of Fitness for Supervision of Fire Alarm Systems Other Requirements * Ability to walk between floors and buildings, including outdoor exposure to varying weather conditions * Ability to stand, bend, squat, and regularly lift up to 50 pounds * Ability to move furniture and carry maintenance equipment as needed • Commitment to teamwork, collaboration, and strong customer service Understanding of institutional and structural inequities and their impact on underserved communities * Maintain professionalism, accountability, and a respectful approach at all times Benefits * Competitive hourly pay: $26.00–$29.00/hour * Apartment in the Lower East Side (subject to availability) * Full-time employment * Stable, mission-driven work environment * Opportunity for professional growth within a community-focused organization Why Equal Access We don’t just place candidates ,we build careers. Every Equal Access placement includes 3 months of personalized post-placement coaching, mentorship, and career development support. Our goal is long-term retention, upward mobility, and ensuring every hire thrives in their role.

Job Description About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world's leading network of top admissions coaches in medical, legal, business, and college studies, we're building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures, Jeff Fluhr (Founder of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). The Role As a Senior Manager, Student Success, you're the strategic mastermind behind the entire supply operations of Inspria's marketplace. You will be matching ambitious students with the perfect counselors to guide them through admissions and test prep journeys. You are the heartbeat of the student experience at Inspira, blending relationship management, operational excellence, and creative problem-solving to ensure every student's success. You'll collaborate closely with internal teams, students, and families, acting as the trusted advisor who navigates each student through their personalized roadmap toward achieving their academic goals. Your energy, empathy, and proactive approach will directly shape students' futures and Inspira's continued growth. This is 100% onsite role based in NYC, requiring 5 days a week attendance in our Gramercy office. What You'll Do Customer Success & Escalations • Lead the customer escalation function to ensure fast, empathetic, and consistent issue resolution, • Develop SOPs and escalation protocols to improve quality and reduce refund rates, • Build out processes to track and improve NPS, CSAT, and retention metrics, • Architect and implement new processes to improve counselor performance, student experience, and business efficiency, • Leverage CRM and automation tools (HubSpot, etc.) to streamline workflows and maintain data integrity, • Lead operational planning and execution for new products, services, or verticals, • Collaborate cross-functionally across sales, marketing, product, and tech to ensure seamless launches, • Partner with sales and lifecycle marketing to design and implement upsell/cross-sell strategies, • Train counselors and student success teams to identify upsell opportunities during client interactions, • Build structured student feedback loops to capture insights on counselor performance and overall experience, • Translate feedback into continuous improvement plans, counselor training, and operational refinements, • Support and collaborate with a small student success team, contributing to a culture of accountability, continuous learning, and high performance, • Help identify skill gaps and contribute to development plans that strengthen the team over time, • For the right person, there is potential to grow into a leadership role as Inspira scales — but above all, we're looking for someone who executes with excellence first Who You Are • 5-8+ years of experience leading and scaling teams in operations, customer success, or program management, ideally within a high-growth service, education, or marketplace environment, • You've managed a small team of full-time employees (2–3 people) and know what it means to hire, coach, and develop others — but you're still hungry to grow as a leader yourself, • Proven ability to handle customer escalations and collaborate with internal stakeholders with empathy and clarity, • Background in managing or recruiting service providers (e.g., coaches, tutors, consultants) is a strong plus, • Hands-on experience working in a startup or high-growth marketplace business, • Familiarity with building and optimizing workflows in CRMs such as HubSpot, Salesforce, or Airtable, • Detail-oriented with a high bar for excellence, while knowing how to keep momentum and avoid getting stuck, • Thrive on ownership and autonomy, continuously improving processes and outcomes week over week, • Comfortable wearing many hats and able to discern when to build something new vs. optimize what already exists, • Energized by working with people and passionate about solving for both sides of a marketplace, • Collaborative, humble, and hardworking. You bring zero ego and a strong "roll-up-your-sleeves" mentalityWhat You'll Get, • A front-row seat at a fast-growing, mission-led company, • Autonomy to run an entire function, and real influence on the company's future, • Founders who care deeply about impact, and give you space to run, • A chance to help thousands of students realize their dreams, • Amazing people with a great vision and values, • Ability to work directly with co-founders and drive impact super quickly, • Your work directly impacts the lives and careers of students across the globe, • 100% coverage of health, vision, and dental benefits, • Flexible Paid-time Off, • Learning and Development Budget, • Retirement Savings Plans - 401k with matching, • Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.

Our corporate subscriptions team is seeking an Account Manager to drive customer retention and revenue expansion.

Your primary focus will be account management, with an emphasis on client retention for existing Eclipse clients and support of the existing Customer Success team. As part of a cross-functional team (Eclipse Client Service), you will gain exposure to various aspects of client interactions, including

Job Description Job Overview: We are seeking a dynamic and customer-focused Insurance Agent to join our team. The ideal candidate will be responsible for selling insurance policies to individuals and businesses, providing excellent customer service, and meeting sales targets. Duties: • Analyze customers' needs and provide personalized insurance solutions to meet their requirements., • Develop and maintain strong relationships with existing clients to ensure customer satisfaction and retention., • Provide exceptional customer service by addressing customer inquiries, resolving issues, and communicating effectively., • Meet and exceed sales targets while maintaining high levels of productivity and efficiency., • Perform benefits administration tasks as needed, such as explaining policy details and benefits to clients. Qualifications: • Proven track record in insurance sales or a related field., • Strong communication and interpersonal skills., • Ability to work in a fast-paced environment and meet deadlines., • Bilingual or multilingual skills are a plus., • A strong work ethic and a commitment to achieving sales goals., • A current insurance license or the ability to obtain one within a reasonable timeframe. Job Types: Full-time, Permanent Experience: • Insurance sales: 1 year (Required) License/Certification: • Insurance Producer License (Required) Location: • Brooklyn, NY 11223 (Required) Ability to Commute: • Brooklyn, NY 11223 (Required) Work Location: In person

Job Description Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities Salary Range: $17.00 hr An SP+ Cashier will create an efficient, stress-free, and enjoyable experience for each customer. This includes receiving payment from customers for parking services and facilitating the flow of traffic through the facility by performing the following duties: What you’ll do • Counts “bank” of revenue at beginning of shift to ensure starting total is correct., • Collects cash and/or validations and maintains security of cash., • Makes change and issues receipts or tickets to customer for each transaction., • Computes or re-computes bill from ticket showing amount due per customer., • Quotes prices for parking services for which money is received upon customer receipt., • Completes lost ticket forms when original tickets cannot be located., • Answers telephone in a prompt and courteous manner., • Maintains cleanliness of booth and picks up trash in the surrounding area., • Conducts timely checks to see if a proper inventory of necessary work aids and supplies are located in booth., • Verifies log of shift transactions against bank of “revenue” on hand., • Compiles “bank” of collected revenue during the day once a predetermined amount of money has been collected., • Record amounts received, cars in/out of facility, cars left in a facility (if applicable) while preparing shift report of transactions., • Any other duties that may be assigned by the supervisor. Qualifications This location requires employees to be vaccinated against COVID-19 as a condition of employment, subject to any valid medical or religious accommodation. What you need Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience: Less than high school education or up to one month related experience or training or equivalent combination of education and experience. Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required. License Requirement: The individual will only be required to have and maintain a valid state-issued driver’s license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business. Mathematical skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to make change. Language skills: Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organization. Reasoning ability: Ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Other skills and abilities: Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public. Ability to effectively respond to customer problems or complaints. Physical demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. The employee is occasionally required to walk and sit. Specific vision abilities required by this job include close vision. Salary Range: $17.00 per hour Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact . We are here to assist you.

Job Description Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities Utilizes a quality customer service orientation, receives payment from customers for parking services and facilitates the flow of traffic through the gate by performing the following duties: • Responsible for being at work every scheduled day, on time and in uniform., • Counts “bank” of revenue at beginning of shift to ensure starting total is correct., • Collects cash and/or validations and maintains security of cash., • Makes change and issues receipts or tickets to customer for each transaction., • Computes or recomputes bill from ticket showing amount due per customer., • Operates cash register after time calculation (manually or by machine), calculates cost or transaction and displays cost of customer transaction on cash register., • Quotes prices for parking services for which money is received upon customer receipt., • Gives directions to customers to various locations in the city., • Completes lost ticket forms when original tickets cannot be located., • Resolves customer complaints independently or with the aid of a supervisor., • Answers telephone in a prompt and courteous manner., • Maintains cleanliness of booth and picks up trash in the surrounding area., • Conducts timely checks to see if a proper inventory of necessary work aids and supplies are located in booth., • Verifies log of shift transactions against bank of “revenue” on hand., • Compiles “bank” of collected revenue during the day once a predetermined amount of money has been collected., • Record amounts received, cars in/out of facility, cars left in a facility (if applicable) while preparing shift report of transactions., • Any other duties that may be assigned by the supervisor. Qualifications This location requires employees to be vaccinated against COVID-19 as a condition of employment, subject to any valid medical or religious accommodation. Salary Range: $17.50/hr (+ tips) Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience: less than high school education or up to one month related experience or training or equivalent combination of education and experience. Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required. License Requirement: The employee will be required to have and maintain a valid state-issued driver’s license with a current address and acceptable driving record. Mathematical skills: ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to make change. Language skills: ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organization. Reasoning ability: ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Other skills and abilities: ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public. Ability to effectively respond to customer problems or complaints. Physical demands: the physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. The employee is occasionally required to walk and sit. Specific vision abilities required by this job include close vision. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact . We are here to assist you.

Job DescriptionDescription: Head of School- Salary Range: $90,000 - $100,000 annually (Based on experience), plus Bonus/Commissions Location: Various Openings (Manhattan, Brooklyn, Queens locations) Benefits: Medical/Dental Insurance, 401k, Discounted Memberships, Tuition Reimbursement, & more! We Bring Learning to Life! At NY Preschool & Kids Club, childhood is our passion. NY Preschool & Kids Club is a leading provider of early childhood education and private enrichment classes committed to physical, intellectual, and social experiences for children from 8 weeks to 12 years old. Through innovative classes, creative camps, one-of-a-kind birthday celebrations and events, our approach inspires each child’s inherent love of learning in a fun and energetic environment. The Certified Head of School serves as a pivotal leader within NY Preschool & Kids Club, responsible for driving excellence across sales, operations, team development, educational oversight, community engagement, and regulatory compliance. Reporting directly to the District Manager, this role blends strategic vision with hands-on leadership to ensure operational success and sustained growth. With a focus on achieving key performance metrics, the Certified Head of School develops and implements strategic operational and sales initiatives that drive enrollment, elevate program quality, and ensure exceptional customer satisfaction. This leader cultivates high-performing teams through mentorship, coaching, and professional development, while also ensuring adherence to regulatory standards and internal policies. In partnership with families and local communities, the Certified Head of School fosters strong, mission-aligned relationships to position the school as a trusted hub for early childhood education and enrichment. Responsibilities: • Operational Strategy: Lead your location in achieving key metrics: enrollment, retention, customer service, program quality, compliance, and productivity., • Performance & Profitability: Oversee day-to-day operations, analyze district trends, and boost engagement and growth. Plan class offerings, schedule flow, and transition times. Support the creation of semester scheduling and program development., • Team Development & Management: Manage staff schedules and ensure proper staffing for all programming. Coach and mentor your team through 1:1 check-ins, performance reviews, and observations. Build and retain a strong team by conducting interviews and hiring events. Foster trust, growth, and positive internal referrals., • Educational Oversight: Partner with the Education Team to ensure quality curriculum delivery. Support classroom setup and confirm necessary materials are on-site each semester. Review Welcome Packets to inform staff of student-specific needs., • Family Communication: Support teaching staff with family engagement, including assessments and school reports. Oversee the use of Bloomz for semester updates and parent communication., • Community Engagement: Generate leads and build relationships with current and prospective families. Conduct tours, answer enrollment questions, and present program benefits with clarity and enthusiasm. Possess in-depth product knowledge and offer tailored solutions., • Program Quality: Ensure programs meet brand standards and provide a safe, engaging environment. Maintain strong relationships with current families and ensure exceptional service., • Compliance & Safety: Ensure adherence to DOHMH/DOE regulations and Article 47 standards. Conduct monthly drills and safety checks, maintain student and staff compliance files, and prepare for inspections. Distribute monthly calendars and lead team meetings., • Child-Centered Support: Address children’s behavior, separation, and developmental needs across all programming. The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be all the responsibilities or qualifications of the job. Requirements: This job is for you if: • Have a Bachelor's Degree or Master’s Degree in early childhood education (birth-2) or elementary education (1-6), plus a NY state teaching certification required., • Minimum 3 years of experience in a leadership position. Required., • Minimum of 2 years as a Preschool Lead Teacher, • Experience in a similar sales or enrollment-focused role., • Experience with NY DOH licensing compliance, Article 47 preferred., • Results-oriented with the ability to multitask, prioritize, and thrive in a fast-paced, dynamic early childhood environment., • Medical, Dental, and Vision Benefits, • Paid Time Off, • 401(k) Savings and Retirement Plan, • Tuition Assistance, • Commuter Program Physical Demands: The role involves standing, walking, sitting, constant movement, and occasional climbing. The ability to lift and move up to 50 pounds is required. Specific sensory abilities include close vision, color vision, peripheral vision, depth perception, and adjustment of focus. Inclusivity and Diversity: NY Preschool & Kids Club is committed to an inclusive and diverse community. We celebrate differences, leading with kindness and respect. We are an equal opportunity employer, prohibiting discrimination based on various factors. Accommodations: The NY Preschool & Kids Club complies with ADA requirements. If you need accommodation in completing the application, please contact .

Job Description Apicha Community Health Center aims to improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive services. The center is dedicated to delivering high-quality, culturally competent services that enhance the quality of life. It also advocates for and offers a welcoming environment for underserved and vulnerable populations. Position Summary: We are seeking an organized and resourceful Patient Associate, for our Jackson Heights location, to register patients, collect co-pays and payments for services and enters registration information in the Electronic Medical Record. Job Responsibilities: • Customer Service – receive person presenting to clinic reception area; patient registration; schedule patients efficiently., • Administration – verify patient insurance eligibility prior to appointments, obtain pre-authorization, • Compliance – ensure that patient records are accurate and complete., • QA/QI – participate in Quality Improvement activities., • Collaboration – participate in patient recruitment and retention activities. Qualifications: • High school diploma/GED with 2 years of working experience required. Some college education with 1 year of, • working experience preferred., • Excellent customer service skills are required, • Experience in outpatient clinic reception is preferred., • Written and verbal communication skills in English required., • Proficiency in common office software (Word, Excel), and ability to enter data accurately required., • Ability to work both independently and in a team., • Ability to sit in front of computer long hours required., • Demonstrated commitment to professional development., • Experience working with people living with HIV/AIDS preferred., • Able to work flexible hours including evenings and weekends., • Ability to speak Spanish language is preferred., • Knowledge of eClinicalWorks EMR is preferred At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 12 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.

Job DescriptionWe are seeking a Senior Vice President of Sales to lead and manage our client's sales and marketing team. This individual will be responsible for overseeing the current sales team, expanding relationships with existing clients, developing new business opportunities, and helping drive the company’s overall sales strategy. The right candidate must have strong healthcare sales experience, proven leadership ability, and the professionalism to represent our client at a high level.Key Responsibilities -Lead, manage, and develop the existing sales team -Build and maintain strong relationships with clients, referral sources, and healthcare partners -Identify growth opportunities and drive new business development -Create sales goals, monitor performance, and hold the team accountable for results -Work closely with leadership to align sales strategy with company priorities -Support contract discussions, client retention, and overall market expansion -Represent the company with professionalism, urgency, and a strong customer-first mindsetQualifications -Significant sales leadership experience in healthcare -Proven track record of managing sales teams and delivering growth -Strong relationship-building and client management skills -Ability to work in a fast-paced, growing organization -Excellent communication, leadership, and organizational skills -Based in or able to work in-office in Brooklyn, New York

The Email Marketing Specialist will have an interest and eagerness to be the foundational owner of strategic planning framework and performance oversight for email marketing programs that impacts customer acquisition, retention, and reactivation strategies to drive the global business forward. Expec

Constellation is seeking a Customer Operations Specialist for our fast-growing team. Support Customer Success Specialists & Managers to ensure retention and growth of Constellation current clientele. Constellation reserves the right to amend this job description at any time.

Job Description Saatva is the original direct-to-consumer mattress and home furnishings company, founded on the principle that everyone deserves healthy and restorative sleep. Today, Saatva is the largest online luxury mattress brand in the US, with more than 20 Viewing Rooms in prime areas of the nation's largest markets, and we are growing fast! Saatva is a people-first company, and we embrace the idea of total life success: empowering each other to improve ourselves in all aspects of our lives. We provide competitive compensation and a comprehensive benefits package to our employees, including robust health coverage, 401(k) matching, and generous paid time off. Our dedication to excellence has earned us recognition as a seven-time honoree on the Inc. 5000 list of America's Fastest-Growing Private Companies. We are also proud to be certified as a Great Place to Work and have been named one of Fortune Magazine's Best Workplaces in Retail and Best Workplaces in New York, as well as a BuiltIn.com Best Workplace. At Saatva, thrilling our customers is at the heart of everything we do. We aim to be the most trusted, customer-focused brand in the industry by answering every question about mattresses, sleep, and sleep health, empowering customers to make informed decisions. By building lasting relationships with those we serve and with each other, we continue to drive our success and redefine what it means to live well-rested. Position at Saatva Saatva is blazing a new trail in retail excellence. We are looking for dedicated Sleep Guides to join our nationwide network of state-of-the-art Viewing Rooms. Saatva Viewing Room Sleep Guides are the heartbeat of every brick-and-mortar retail location. They take pride in thrilling our guests by providing an immersive and elevated experience with our full range of mattresses. The Sleep Guide embodies Saatva luxury with a sophisticated level of service, expert knowledge of Saatva mattresses and bedding, and the desire to truly help others discover the power of a great night's sleep. Essential Duties and Responsibilities • Engage with customers and team members in person during scheduled shifts., • Clearly communicate product benefits, address customer inquiries, and effectively troubleshoot and resolve issues., • Maintain timely and regular attendance as a key performance expectation during all scheduled shifts., • Preferred Experience: 1-2 years of retail sales or customer service experience; however, we're willing to train the right candidate!, • Additional Experience: 1 year of telecommunications or call center experience is preferred., • Exceptional oral and written communication skills., • Strong interpersonal abilities to build rapport effortlessly with customers and team members., • A passion for delivering outstanding customer experiences., • Well-organized with excellent multitasking skills and a commitment to completing tasks with high-quality results., • Comfortable using personal computers and related software, with the ability to navigate multiple platforms simultaneously., • Deliver a world-class experience to our customers., • Become a product expert to confidently assist customers., • Competitive Compensation: $21/hour, • Medical, Dental, and Vision Insurance, • Paid Vacation, • Annual Bonus Program, • 401K with Employer Match, • FSA/HSA/Commuter Benefits, • Discounted Blink Gym Membership, • Employee and Friends & Family Discounts on Products, • Collaborative and supportive team environment Ready to Join Our Team? If this sounds like a great fit, we'd love to hear from you! Equal Employment Opportunity Statement At Whitestone Home Furnishings, LLC, we foster a culture of diversity and inclusivity. We value the unique contributions and differences of each team member, demonstrated through our recruitment, retention, and employee development programs. As an equal opportunity employer, we do not discriminate against qualified applicants based on race, color, religion, national origin, gender identity, sexual orientation, age, disability, veteran status, or any other status protected by law. This commitment extends to all aspects of employment, including recruitment, selection, compensation, and benefits. Join us in building a workplace where everyone is respected and valued! Compensation$21—$21 USD

Job Description About the Brand Established in 1972, TONY BIANCO has been dedicated to designing quality, fashion-forward footwear for five decades. Today, TONY BIANCO is Australia’s leading footwear brand, celebrating individuality as the essence of true style. With considered details, dynamic heel heights, and a focus on leather textures, we embrace low-key luxury and minimalistic dressing to create a future-proof shoedrobe. About the Role We are committed to finding exceptional talent to represent our boutique coming to Soho, March 2026 through June 2026. We are seeking dynamic Part-Time Sales Associates who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections. The ideal candidate excels at creating positive, lasting customer interactions while building brand loyalty. They thrive in a fast-paced, evolving environment, adeptly balancing multiple priorities and consistently putting the customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational standards, and contributing to the overall success of the store. This role may include opening and closing responsibilities and the potential for keyholder duties. As part of the Leap platform, this individual will have the unique opportunity to support other brands in our portfolio through new store openings, activations, and coverage needs. Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage. Position Qualifications • Minimum Age: Must be at least 18 years old to align with company standards., • Experience: A background in retail, luxury retail, or high-touch client-facing roles, demonstrating expertise in premium customer service, brand representation, and building relationships with discerning clients., • Availability: Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays, showcasing a commitment to operational excellence. Interpersonal Skills • Customer-Centric & Hospitality-Driven- seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills., • Adaptable & Entrepreneurial: Thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges., • Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams., • Strong Communicator: Effectively shares information, listens actively, and builds positive relationships with team members and clients to support a collaborative environment., • Professional & Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism., • Brand Champion & Product Expert: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience., • Sales Performance: Drive results by focusing on conversion rates, Units Per Transaction (UPT), Average Unit Retail (AUR), and return clients., • Excel in customer retention by delivering personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS), fostering lasting relationships and loyalty. The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here! LEAP Perks • Bonus Eligible, • Medical, Dental & Vision benefits (must average 32+ hours a week), • AllOne Health - Employee Assistance Programs, • 401K, • Accrued PTO:, • Part-Time hourly employees can accrue based on local laws Powered by JazzHR t8BlqcZG7o

What you should bring: Minimum of 3 years of experience in digital sales/customer success Experience managing a portfolio of accounts and driving measurable customer outcomes Prior experience ideating and implementing strategic plans that drive adoption, retention, and growth Proven track record of

Job Description About the Brand: Relentless in creating the absolute best, REDVANLY was conceptualized for athletes, and actualized by athletes. Born through the lens of athletics, REDVANLY prioritizes performance, focuses on functionality and breeds style. We create confident and comfortable wardrobe essentials that are timeless, luxurious and designed to compete. About the Role We are committed to finding exceptional talent to represent our boutique on Bleecker St in New York City. We are seeking dynamic Sales Associates who are passionate about delivering elevated, personalized in-store experiences while driving customer satisfaction and meaningful brand connections. In this role, you will serve as a brand ambassador—creating authentic client relationships through thoughtful selling, product storytelling, and genuine hospitality. You thrive in a fast-paced environment, balancing tasks and priorities seamlessly while maintaining a polished, professional presence on the sales floor. Key responsibilities include supporting daily sales initiatives, proactively engaging clients to drive conversion and loyalty, and maintaining visual and operational standards with strong attention to detail. You will collaborate closely with leadership and teammates to foster a positive, service-driven culture grounded in accountability and teamwork. This role may include opening and closing responsibilities, as well as potential keyholder duties. As part of the Leap platform, you may also have the opportunity to support other brands within the portfolio through new store openings, activations, and coverage needs. Comfort with retail technology such as Shopify, Endear, Slack, and Google Workspace is a strong advantage. Position Qualifications • Experience in retail, luxury retail, or high-touch client-facing environments, with a demonstrated ability to deliver exceptional service and build lasting client relationships., • Strong selling skills with the ability to anticipate client needs, confidently present product knowledge, and drive conversion through personalized engagement., • Customer-first mindset with a passion for hospitality and creating memorable brand experiences., • Adaptable and solutions-oriented, with the ability to thrive in a dynamic environment while maintaining professionalism and composure., • Collaborative team player who communicates clearly, actively listens, and contributes positively to team culture., • Professional, dependable, and punctual, with sound judgment in handling client inquiries and concerns., • Detail-oriented with the ability to execute visual, operational, and daily tasks efficiently and accurately., • Flexible availability to meet business needs, including days, nights, weekends, and holidays., • Active presence on the sales floor, including standing, walking, climbing ladders, and lifting up to 50 pounds. Key Performance Indicators (KPIs) • Sales Performance: Drives results by optimizing Conversion, Units Per Transaction (UPT), Average Unit Retail (AUR), and repeat client growth through proactive client engagement., • Client Retention & Experience: Delivers personalized service that contributes to strong Net Promoter Scores (NPS) and long-term customer loyalty. The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here! Leap Perks: • Bonus Eligible, • Medical, Dental & Vision benefits (must average 32+ hours a week), • AllOne Health - Employee Assistance Programs, • 401K, • Accrued PTO:, • Part-Time hourly employees can accrue based on local laws Powered by JazzHR qhjln0rv7G

Job Description About the Brand: At Oliver Cabell we craft elevated footwear by combining old-school materials with modern techniques, using only high-quality components—from custom outsoles to ethically sourced Italian leathers. Launched in 2018 by then 29-year-old Scott Gabrielson, who left his job at a non-profit and moved to England with no background in fashion or retail, the brand was built on a passion for balanced design and quality, comfortable footwear. While our team has since grown and relocated to the U.S., we remain united by a commitment to everyday durability, thoughtful craftsmanship, and a belief in doing things differently—offering premium shoes without the traditional markups. About the Role We are committed to finding exceptional talent to represent our boutique in SoHo. We are seeking dynamic Sales Associates who are passionate about delivering elevated, personalized in-store experiences while driving customer satisfaction and meaningful brand connections. In this role, you will serve as a brand ambassador—creating authentic client relationships through thoughtful selling, product storytelling, and genuine hospitality. You thrive in a fast-paced environment, balancing tasks and priorities seamlessly while maintaining a polished, professional presence on the sales floor. Key responsibilities include supporting daily sales initiatives, proactively engaging clients to drive conversion and loyalty, and maintaining visual and operational standards with strong attention to detail. You will collaborate closely with leadership and teammates to foster a positive, service-driven culture grounded in accountability and teamwork. This role may include opening and closing responsibilities, as well as potential keyholder duties. As part of the Leap platform, you may also have the opportunity to support other brands within the portfolio through new store openings, activations, and coverage needs. Comfort with retail technology such as Shopify, Endear, Slack, and Google Workspace is a strong advantage. Position Qualifications • Experience in retail, luxury retail, or high-touch client-facing environments, with a demonstrated ability to deliver exceptional service and build lasting client relationships., • Strong selling skills with the ability to anticipate client needs, confidently present product knowledge, and drive conversion through personalized engagement., • Customer-first mindset with a passion for hospitality and creating memorable brand experiences., • Adaptable and solutions-oriented, with the ability to thrive in a dynamic environment while maintaining professionalism and composure., • Collaborative team player who communicates clearly, actively listens, and contributes positively to team culture., • Professional, dependable, and punctual, with sound judgment in handling client inquiries and concerns., • Detail-oriented with the ability to execute visual, operational, and daily tasks efficiently and accurately., • Flexible availability to meet business needs, including days, nights, weekends, and holidays., • Active presence on the sales floor, including standing, walking, climbing ladders, and lifting up to 50 pounds. Key Performance Indicators (KPIs) • Sales Performance: Drives results by optimizing Conversion, Units Per Transaction (UPT), Average Unit Retail (AUR), and repeat client growth through proactive client engagement., • Client Retention & Experience: Delivers personalized service that contributes to strong Net Promoter Scores (NPS) and long-term customer loyalty. The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here! Leap Perks: • Bonus Eligible, • Medical, Dental & Vision benefits (must average 32+ hours a week), • AllOne Health - Employee Assistance Programs, • 401K, • Accrued PTO:, • Part-Time hourly employees can accrue based on local laws Powered by JazzHR ccqT71mHu0

Job Description Job Description It is the responsibility of the teller to courteously, expeditiously and accurately process on-line and off-line transactions for all types of accounts and services for the customers. Reports To • Branch Manager, • Assistant Branch Manager, • Supervisor Primary Responsibilities • Accept retail and/or small business deposits, loan payments, process checking and savings account withdrawals, • Cash checks, • Maintain an adequate cash drawer at all times; this includes requisitioning cash when needed and signing back excess cash and mutilated currency, • Balance cash drawer in accordance with Bank procedures and regulations including periodic batching of cashed checks, • Answer customer inquiries and refer customers to the proper service area for issues that cannot be resolved at the teller line, • Providing additional products including Bank Checks, Personal Money Orders and Gift Cards., • May be responsible for bank opening and/or closing, • Maintains the highest level of confidentiality with all information obtained, • Promotes the bank’s products and services, • Represent the Bank in a manner that maintains and expands positive relations with all customers, potential customers and co-workers, • Comply with all department and company policies, procedures and regulations, • Other duties as assigned, • Part time tellers are required to work every Saturday. Full time tellers are required to work rotational Saturdays Desired Skills & Experience • Required: must be able to speak, write, and understand Arabic, • High School Diploma or equivalent experience, • Excellent customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customers and employees, • Mathematical skills, • Strong communication & organizational skills, • Detail oriented, high degree of accuracy, • Competence with computers, telephone, calculator, • Ability to work in a fast-paced environment & under pressure as needed

Job Description Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities Basic Function: Responsible for the proper and safe operation of shuttle buses and transporting passengers. • Performing vehicle inspections, maintaining cleanliness of bus interiors, fueling of buses, logging trip counts and assisting disabled passengers., • Responsible for being at work every scheduled day, on time and in uniform., • Possess a valid state-issued driver’s license to be carried with driver, at all times, while on duty., • Have and maintain an acceptable DMV record., • Courteously assist Customers by answering any questions they may have. If necessary, direct the Customer to the Facility Manager for further assistance., • Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager., • Communicate debris, water, oil spills and etc. to garage office., • Substitute for Cashiers or Valets, when necessary, if authorized., • Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage., • Assisting customers with luggage and other traveling items, if applicable (e.g. operating shuttle buses at an airport location)., • Assist Facility Manager with other duties as needed. Qualifications Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education/Experience Required: Less than High School education or one month related experience, training or an equivalent combination of education and experience. License Requirement: The employee will be required to have and maintain a valid state driver’s license, with a current address and an acceptable DMV record. Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 3rd shift and/or week-ends may be a requirement. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to customers and other employees of the company. Mathematical Skills: Ability to add, subtract, two digit numbers and multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money. Appearance: Employees will be required to maintain a neat and clean appearance and be in complete uniform at all times. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; and use hands to handle cash and equipment. The employee is occasionally required to sit and climb or balance. The employee may be required to occasionally lift and/or move up to 75 pounds. Salary Range: $19.25 hr This role is eligible to earn tips in addition to the posted hourly rate. Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact . We are here to assist you.

Job Description About Presence: Presence is the leading provider of teletherapy solutions for children with diverse needs. Our award-winning technology connects speech-language pathologists, school psychologists, occupational therapists, and mental health specialists to K–12 school districts nationwide. With a growing network of over 2,000 clinicians and more than 7 million teletherapy sessions delivered, we're dedicated to ensuring every child has access to the support they need. At Presence, we embrace the benefits of being a remote-first company while recognizing the importance of in-person connection to advance our mission. We place a high value on "cameras on" engagement, schedule coordination, and cross-functional communication to stay connected while working in different places. Travel is also an important part of many roles, helping us build stronger relationships with our teams, clinicians, and school partners. The frequency will vary by role and responsibilities, but may include activities such as department offsites, team gatherings, and school or industry events. About the Role: As a Service Delivery Specialist, you will own the day-to-day execution of service delivery across a portfolio of districts aligned to National, East, or West regional accounts. You'll lead delivery conversations, manage provider alignment, and ensure referrals are fulfilled on time and in line with Presence's revenue goals. You'll work cross-functionally to align the right providers to the right students, ensuring they are set up for success and delivering services that meet the Presence Standard for clinical quality. This role requires a strong business mindset, clear communication, and the ability to guide districts toward solutions that reflect our proven delivery model while maintaining the highest expectations for therapy excellence. To stay connected, all employees commit to being available on-camera during our Core Working Hours (Monday–Friday, 12–5 p.m. ET) with standard business hours of 9 a.m.–6 p.m. in your local time zone. For this role, limited travel may be required for team offsites or key district visits. What You'll Do at Presence: District Execution & Ownership: ● Own day-to-day service delivery execution across assigned districts, managing a portfolio tied to annual revenue targets aligned to National, East, or West regional accounts ● Lead delivery conversations with district stakeholders, ensuring alignment and progress toward contract goals ● Guide district partners toward solutions aligned with Presence's service model ● Proactively escalate misalignments between customer expectations and operational capacity ● Drive referral and student flow, removing operational barriers to convert commitments into active services Referral & Provider Coordination: ● Partner with Referral Management and Staffing teams to efficiently action incoming referrals ● Manage provider alignment across districts, ensuring proper support based on caseload, skillset, and availability ● Maintain visibility into referral pipeline, fulfillment timelines, and provider capacity ● Keep customers informed and manage internal expectations around delivery feasibility ● Track and influence referral viability, activation timelines, and ongoing referral velocity Performance & Revenue Accountability: ● Monitor service delivery performance to identify trends, risks, and opportunities ● Address quality or performance concerns and support corrective actions ● Drive provider retention across your portfolio ● Monitor service outcomes tied to contract success and revenue realization ● Surface risks early and take action to mitigate delivery gaps ● Identify stalled referral flow and escalate risks to Revenue Account Managers when needed Cross-Functional Collaboration: ● Ensure Presence Standards are met during onboarding and rollout ● Share insights with Revenue Account Managers to support renewals and upsells ● Provide operational visibility to inform revenue strategy ● Collaborate with internal teams to improve workflows and strengthen the district experience What We're Looking For: Required: ● 3+ years in operations, customer success, or service delivery roles ● Experience owning customer outcomes tied to SLAs, service targets, or revenue goals ● Strong business judgment and decision-making skills ● Clear communicator with internal and external stakeholders ● Strong organizational and account coordination skills ● Comfortable working with metrics, forecasts, and tools (spreadsheets, CRMs, dashboards) ● Ability to drive accountability and escalate issues effectively Preferred: ● Experience in K–12 education, EdTech, healthcare, or therapy environments ● Familiarity with virtual service delivery, teletherapy, or caseload management ● Exposure to staffing, scheduling, or provider management ● Clinical background is a plus, not required What Will Help You Succeed Here: ● Districts consistently progressing with referrals filled and services delivered ● Customers view you as a solutions-oriented partner ● Accounts meet or exceed delivery and revenue targets ● Risks are surfaced early with proactive action ● Strong trust with internal account managers ● Healthy referral flow meeting targets ● Operational issues addressed proactively with minimal disruption How We Support You: ● Comprehensive benefits (medical, dental, vision, HSA contributions) ● 11 holidays + discretionary PTO (salaried) / 15 days PTO (hourly) ● 401(k) with company match ● $500 home office stipend ● Company-paid life insurance, AD&D, EAP, and disability benefits ● Wellness programs (Headspace, Peloton, One Medical) ● Paid parental and caregiving leave ● Professional development and scholarship opportunities ● Equity participation eligibility ● Inclusive, collaborative culture (Great Place to Work certified) ● Employee Resource Groups ● Volunteer time off and donation matching Compensation: The starting salary for this position is $65,000–$75,000. This job description outlines the general scope, responsibilities, and qualifications of the role and is not exhaustive. Responsibilities may change based on business needs. Presence is unable to provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship now or in the future.