About Us: Veronica De Piante is an emerging luxury fashion boutique located on Madison Avenue, offering a curated collection of sophisticated, high-end apparel. We pride ourselves on delivering a personalized shopping experience, characterized by impeccable service and attention to detail, catering to a discerning clientele. As we continue to grow, we are looking to expand our team with passionate and customer-focused individuals who can contribute to the continued success of our brand. Position Overview: As a Client Advisor at Veronica De Piante, you will play a crucial role in providing a high level shopping experience to our valued clients. You will be responsible for building and maintaining relationships with our clientele, offering expert style advice, and ensuring exceptional customer satisfaction. This role requires a deep understanding of luxury fashion, outstanding communication skills, and a passion for delivering unparalleled service. If you are enthusiastic about joining a growing startup in the luxury fashion space and have a passion for exceptional service, we encourage you to apply and be a part of building something special at Veronica De Piante. Key Responsibilities: Offer personalized, one-on-one styling consultations, ensuring each client enjoys a tailored and memorable shopping experience. Build and nurture long-term relationships with clients to foster loyalty and repeat business. Stay up-to-date with the latest fashion trends, product knowledge, and brand offerings to assist clients effectively. Meet individual sales targets and actively contribute to the boutique’s overall performance. Maintain expert knowledge of the Veronica De Piante product line, including fabrics, styles, and design details. Provide exceptional after-sales service, ensuring follow-up on client purchases and addressing inquiries with professionalism. Assist with visual merchandising, ensuring displays reflect the brand’s aesthetic and are always organized. Collaborate closely with the sales team in this startup environment, ensuring efficiency and a supportive, harmonious atmosphere. Manage boutique operations such as opening and closing the store at appropriate times. Keep track of client preferences, upcoming events, and exclusive offers to provide personalized recommendations. Process transactions, handle inventory, and manage client records using store management systems. Qualifications: Strong interpersonal and communication skills with an ability to engage and influence high-net-worth individuals. Passion for fashion with a deep understanding of luxury brands, trends, and craftsmanship. Excellent organizational skills and attention to detail. Ability to thrive in a fast-paced environment while delivering a high standard of customer service. A self-starter who is motivated to meet and exceed sales targets. Proficient with Shopify and basic computer applications.
Boggi Milano is an Italian brand with over 200 stores across 50 countries. We are committed to ambitious goals, driven by innovation, sustainability, and quality. Through the use of cutting-edge high-performance materials, our brand continues to evolve. At Boggi Milano, we recognize that our people are essential to our growth, and we seek individuals who are excited to contribute to our ongoing success. Benefits Package: Base hourly: $25.00-$27.00/HR with a sales-driven bonus Dental, Health, Vision, 401(K) PTO and Sick Time Employee Discounts Professional and Career Development Your Opportunity The Senior Sales Advisor (FT) acts as the Company’s representative to customers, embodying professionalism in sales to uphold the brand's image, boost store performance, and ensure customer satisfaction and loyalty. This role involves actively contributing to both quantitative and qualitative goals related to sales, customer service, loyalty, and overall growth. How You Will Contribute Sales - 90% Provide an exceptional high-level service to all customers, online and offline, maximizing all contact opportunities with customers and promoting the Brand and the Product. Be proactive and inform all customers about the benefits of loyalty programs, to ensure the enrichment and maximization of the customer database. Be a Brand Ambassador of the brand, ensuring an image and style in line with the Brand's standards. Develop and maintain long-term relationships with customers with the aim of strengthening the image and prestige of the brand. Contributes to the development of sales strategies and assists in achieving team targets. Manage sales by optimizing each phase of the commercial relationship Build and sustain long-term customer relationships to strengthen the brand's image and prestige Customer Service Excellence: Provide exceptional service to all customers, both online and offline, by maximizing contact opportunities and promoting the brand and product. Providing advanced product insights. Proactively inform customers about loyalty program benefits to enhance and expand the customer database. Act as a Brand Ambassador, maintaining an image and style aligned with brand standards. Sales Management Optimize each phase of the customer interaction process Greet and recognize regular customers. Understand both explicit and implicit customer needs Introduce and promote products effectively. Describe and advise on items offered. Verify customer needs and respond to their requests. Encourage cross-selling and up-selling. Be involved in coaching the team, setting an example in sales techniques, and influencing team culture. Collect and record customer data accurately to boost loyalty. Guide customers through the checkout process, preparing packaging and showing appreciation as they leave. Operational Excellence - 10% Omnichannel Service: Promote omnichannel service by using available technological tools (e.g., sales tablets) and provide a 360° shopping experience to boost sales. Assist with managing omni channel flows (such as Click & Collect, Seek & Send) according to guidelines and deadlines. Contribute actively to the store’s upkeep, orderliness, and cleanliness, projecting a brand-aligned image Participate in stock management to maximize sales and make efficiency suggestions. Store Maintenance and Stock Management: Contribute actively to the store’s upkeep, orderliness, and cleanliness, projecting a brand-aligned image. Participate in stock management to maximize sales and make efficiency suggestions. Participate in inventory activities (annual or partial). Assist in cash operations when necessary, adhering to company protocols under the supervision of store management. Job requirements Who You Are: 2+ years’ working in menswear and proven prior experience in fashion or luxury retail, especially with premium or high-end brands. Fluent in English (speaking and writing), additional languages are a plus Demonstrated ability to meet or exceed sales targets, working with KPI's in a retail or fashion environment. Skilled at delivering high-quality, personalized service to ensure customer satisfaction and build loyalty Strong understanding of the fashion industry, including current trends, seasonal styles, and popular brands. Clear, professional, and friendly communication skills for engaging with a diverse customer base. Proficiency in using POS software for transactions, returns, and gift card processing. Knowledge of digital tools used in omnichannel retail (e.g., tablets for sales assistance, click-and-collect, online order support) to ensure a seamless customer experience. High standards of professionalism in dress code, punctuality, and work ethic. Flexible to work peak seasons, holidays, and weekends Ability to lift 35 lbs. + and stand for long periods of time Why work with Boggi Milano? Boggi Milano combines the best of Italian craftsmanship with innovative designs, offering employees the chance to represent a prestigious brand known for elegance and quality. At Boggi Milano, innovation is at the core. The brand leverages technical, high-performance materials to create products that meet the evolving demands of customers. Employees are part of a dynamic and growing company, with numerous new store openings and partnerships planned. Join an international workplace that values diversity, equity, and inclusion. Employees from different cultures and backgrounds collaborate harmoniously. Boggi Milano promotes work-life balance and fosters an environment that values employee well-being. Boggi Milano is in a phase of global expansion, creating exciting opportunities for employees to contribute to new projects and help shape the brand’s future. Boggi Milano is committed to protecting the privacy and personal information of our employees and customers. All personal data will be handled in accordance with applicable privacy laws and regulations, including the New York State Consumer Privacy Act and other relevant statutes.
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This is a full-time on-site role for Sales Consultant. This role is located in New York, NY. The sale consultant will be responsible for daily sales consulting activities, ensuring customer satisfaction, maintaining effective communication with clients, and delivering exceptional customer service. The sales consultant will also work closely with clients to provide consulting services that meet their business needs.