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Customer service advisor jobs in Whitestone, New YorkCreate job alerts

  • Retail Sales (Bilingual Mandarin/English)
    Retail Sales (Bilingual Mandarin/English)
    17 days ago
    Full-time
    Flushing, Queens

    ABOUT FUNZY PLAY Funzy Play is an award-winning indoor playground and family club dedicated to creating joyful, safe, and inspiring spaces for children and families. As we continue to grow, we’re looking for motivated, energetic team members to join our sales team — helping families discover, experience, and celebrate the Funzy magic. Position Overview The Sales plays a key role in driving Funzy’s success by converting walk-in guests into loyal members, managing party inquiries, and delivering exceptional customer service. You’ll be the first touchpoint for new families and the trusted advisor for our returning guests. This role combines sales, customer relations, and event coordination — ideal for someone who is personable, organized, and loves working in a lively, family-oriented environment. Key Responsibilities: Key Responsibilities 1. Sales & Conversion Introduce Funzy memberships, passes, and classes to walk-in customers. Handle party inquiries, provide package details, and close bookings. Maintain accurate sales records and update customer information in the system. Meet and exceed individual and team sales targets (KPI-based). 1. Customer Service Greet guests warmly and ensure an exceptional customer experience. Address questions about memberships, parties, and promotions clearly and professionally. Handle customer feedback and concerns with empathy and professionalism. 1. Marketing & Promotion Support social media content creation and in-store marketing activities. Assist with event planning and holiday campaigns to drive sales. Collaborate with the marketing team to track campaign results and conversion rates. 1. Teamwork & Reporting Work closely with party planners and front-desk staff to ensure smooth operations. Prepare weekly and monthly sales reports. Attend sales and strategy meetings to review performance and upcoming goals. Qualifications Friendly, outgoing, and confident communicator. Minimum 3 years of sales work experience. Excellent organizational and multitasking skills. Comfortable working with point-of-sale and CRM systems. Availability to work weekends and holidays. (Monday off) Experience of working with kids/early education preferred Compensation: Base Pay: Starting from $20–$25/hour Commission: Performance-based, tied to monthly revenue and conversion rate. Paid vacation and sick days (after probation) Complimentary Funzy membership for family Employee discounts on parties and events Growth and promotion opportunities Career Growth at Funzy Funzy is expanding! High-performing sales staff can grow into: Sales Manager (multi-location sales leadership) Party Planner Operations / Marketing Coordinator Corporate Sales or Franchise Development Team Job Types: Full-time, Part-time Pay: $50,000.00 - $80,000.00 per year Benefits: Paid time off Experience: Sales: 3 years (Required) Language: Mandarin (Required) Work Location: In person

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  • Brand Promoter / Event Consultant – Immediate Start
    Brand Promoter / Event Consultant – Immediate Start
    27 days ago
    $31000–$35000 yearly
    Full-time
    Manhattan, New York

    📍 NYC Area 💰 Weekly Pay + Bonuses 🎓 Paid Training Provided Looking for a people-focused role where you can build experience, earn great money, and grow fast? WUG HR is expanding in New York City and hiring motivated individuals to join our events and promotions team immediately. No marketing experience? No problem — we provide full paid training from day one. What You’ll Be Doing • Represent well-known brands at events and promotional campaigns across NYC, • Talk with customers, answer questions, and create positive interactions, • Help new users sign up for products and services, • Work in fast-paced public environments and team settings, • Learn leadership and sales skills with advancement opportunities available You’ll be promoting exciting brands including fintech app Current and rewards platform QuickGameCash. What We’re Looking For • Strong communication skills, • Friendly, outgoing personality, • Comfortable speaking with new people, • Reliable and motivated to learn, • Customer service, retail, hospitality, or event experience is a plus, • Must be local to NYC or nearby areas and authorized to work in the US This is a great fit for someone starting their career or looking to gain real-world business and communication experience. What We Offer ✅ Guaranteed weekly base pay ✅ Uncapped performance bonuses ✅ Paid training and ongoing support ✅ Monday–Friday schedule ✅ Fast promotion opportunities ✅ Fun, team-oriented environment ✅ Travel opportunities for top performers About WUG HR WUG HR is a growing recruitment and promotional staffing company working with nationally recognized brands across the US. We specialize in connecting motivated individuals with exciting customer-facing opportunities in events, promotions, and brand campaigns. We’re currently building our NYC team and looking for ambitious people who want to grow with us. Apply Today We are interviewing immediately and looking to fill openings ASAP. Send your resume or apply now to be considered for this week’s interviews.

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  • Junior WMS & TMS Support Consultant
    Junior WMS & TMS Support Consultant
    1 month ago
    $60000–$65000 yearly
    Full-time
    Manhattan, New York

    Position Overview We are looking for a motivated and detail-oriented Junior WMS & TMS Support Consultant to join our growing team. This role is ideal for someone looking to build a long-term career in supply chain technology, warehouse management systems (WMS), and transportation management systems (TMS). The successful candidate will assist with day-to-day customer support, troubleshooting, system maintenance, and implementation-related activities while gaining hands-on experience with logistics and ERP-integrated platforms. This position offers a strong growth path into a Functional Consultant, Technical Consultant, or Support Management role. Responsibilities • Provide first-level support for WMS and TMS applications, • Troubleshoot software, database, and web application issues, • Assist customers with system configuration and operational questions, • Monitor support tickets and ensure timely resolution and follow-up, • Work with senior consultants on implementations, upgrades, and testing, • Execute SQL queries for troubleshooting, reporting, and data validation, • Support integrations between WMS/TMS platforms and ERP systems, • Document support cases, solutions, and internal procedures, • Assist with user training and customer onboarding activities, • Collaborate with development and operations teams to escalate complex issues Required Skills & Qualifications • Basic to intermediate knowledge of Microsoft SQL Server (MSSQL), • Understanding of web applications and browser-based systems, • Familiarity with Warehouse Management Systems (WMS), • Strong troubleshooting and problem-solving skills, • Excellent communication and customer service abilities, • Ability to manage multiple tasks and priorities, • Strong attention to detail and willingness to learn, • Basic understanding of logistics, warehousing, or transportation processes is preferred Preferred Qualifications • Exposure to Transportation Management Systems (TMS), • Experience with ERP systems such as SAP Business One, Acumatica, or similar platforms, • Knowledge of APIs, integrations, or EDI is a plus, • Previous helpdesk or software support experience is beneficial Career Growth Opportunities This role is designed as an entry point into the consulting and supply chain software industry. Successful candidates will have the opportunity to grow into: • WMS/TMS Functional Consultant, • Technical Consultant, • Project Coordinator, • Support Team Lead, • Support Manager What We Offer • Hands-on training and mentorship, • Career development opportunities, • Exposure to real-world logistics and supply chain operations, • Collaborative and fast-paced environment, • Opportunity to work with modern warehouse and transportation technologies Location Hybrid/New York Employment Type Full-Time How to Apply Please submit your resume along with a brief introduction outlining your experience and interest in warehouse and transportation technology solutions.

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  • Stylist (Retail) (Part-time)
    Stylist (Retail) (Part-time)
    2 days ago
    Part-time
    Williamsburg, Brooklyn

    Since 2015, Mejuri has reimagined what fine jewelry can be in a modern world—shifting it from a traditional gift to to a personal choice rooted in self-expression. Founded by third-generation jeweller Noura Sakkijha, the brand was built on a simple idea: fine jewelry shouldn't require a special occasion, and it should never come with guilt. It's about celebrating yourself—your style, your life, your everyday. Mejuri meets customers where they are—online, in app, and through a growing global retail footprint of 58+ stores worldwide. Mejuri is also deeply committed to doing things the right way, with responsible sourcing, sustainable practices, and philanthropic initiatives that reflect our values and long-term vision. The Role: A Stylist at Mejuri is more than a salesperson—it's a pivotal role in delivering an exceptional, personalized shopping experience that embodies our commitment to redefining luxury. As a trusted advisor to every customer, the Retail Stylist bridges the gap between beautiful jewelry and meaningful moments, ensuring every interaction reflects Mejuri's core values and dedication to excellence. Our Stylists create a warm, welcoming environment where customers feel valued and empowered to make confident choices. Through expert product knowledge, a deep understanding of style, and a passion for storytelling, you'll guide customers in discovering pieces that resonate personally while driving key performance metrics such as sales, conversion, and customer satisfaction. Stylists at Mejuri are engaging, nimble, creative and driven. Join us in redefining luxury—one customer, one team member, and one exceptional experience at a time. Customer: STACK: Lead by example and validate the quality of the in-store customer experience by communicating, training, and upholding expectations on the team on Mejuri's Steps of Selling. Services: Ensure positive customer experience and promotion of services offerings including piercing, engraving, and other offerings. KPIs: OPH, SPH, NPS (85%<) Operations: Order Fulfillment: Participate as needed the back of house flow to support in-store sales, phone sales or BOPIS, ensuring efficiency with packaging and order delivery standards. Storage & Organization: Support in maintaining organizational integrity of our BOH up to and including display inventory and sellable inventory, packaging, and all supplies. Systems & Technology: Experience using or possesses the ability to learn to use point-of-sale systems and other retail technology. Shrink: Supports in mitigating internal, external and administrative loss of product. Escalations: Participate in Identify and escalate opportunities, gaps, risks and roadblocks to store leadership. Merchandising: Merchandising. Support in ensuring that Mejuri brand standards of visual presentation, cleanliness and functionality are upheld Fixtures & Maintenance. Support with validating the integrity of all display forms, graphics, furniture, and decor items to manage costs and propel the brand, notifying appropriate teams when display tools are missing or damaged. Escalations: Flag, identify and action any inefficiencies People: Engaging: Build healthy relationships with our people and establish a positive and engaging work environment. Employee Relations: Adhere to our policies compliance practices. What you'll bring to the team: An ability to connect with all of our customers in an authentic and warm way that makes them feel comfortable and keeps them coming back. Strong verbal communication skills and active listening to effectively deliver on our customer needs and work as a team. An ability to learn and retain relevant product knowledge to suggest and style for our customers. Is able to think critically and solution in the moment to deliver on customer and business needs effectively. An ability to meet and exceed key performance indicators including SPH, Conversion, NPS, AOV, UPT. Ability to pay attention to customer feedback, trends and shares insights with management. Great attention to detail, and a highly organized working style and strong sense of initiative. Ability to work on the sales floor for extended periods of time. History of successfully participating in and contributing to a positive team working environment. Benefits at Mejuri: Paid sick days. Monthly retail bonus program. Regular feedback via performance reviews. A robust in-house retail learning program Generous product discount! #LI-Onsite Looking for the perfect next opportunity is a big decision. Mejuri recognizes the importance of pay transparency when it comes to salary ranges as it empowers individuals through the hiring process and supports them in making an informed decision. This role currently has a base pay range of $18 - $20 per hour based on a candidate's experience and qualifications. At Mejuri our success is driven by a strong commitment to our Purpose and Values. They're the foundation of our operations, defining how we show up, solve problems, and accomplish incredible things—together. Our strength comes from each team member's dedication to embracing and embodying these Values daily. This isn't merely a duty; it's a passion that defines us. They guide us in providing extraordinary experiences for our customers and fostering an innovative environment. Success, for us, means living our values relentlessly. Our values are: RAISE THE BAR | Stay Curious, Share/Seek Feedback, and Strive for Excellence CUSTOMER OBSESSED | Get close to the customer and prioritize them in our decisions EMPOWERED OWNERS | Treat the company like your own, take initiative FIND A WAY | Seek simple, creative solutions, and act fast DRIVE RESULTS | Be clear on your goals and be relentless in achieving them TEAM FIRST | Value team success over personal ego Accommodation / Accessibility: Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual's race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

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