Automotive Service Advisor
24 days ago
Milwaukee
Job Description Automotive Service Advisor Experienced Service Advisors & Customer Service Professionals Welcome Lake Chevrolet & Lake Ford | Milwaukee, Wisconsin Build a Career with One of Wisconsin's Premier Dealerships Experienced Automotive Service Advisors can earn $75,000–$150,000+ per year. No Automotive Experience? No Problem. Paid Training Provided. Whether you're an experienced Automotive Service Advisor looking for a better opportunity or someone with a strong customer service background ready to start a new career, Lake Chevrolet and Lake Ford want to meet you. We've built one of Wisconsin's largest and busiest service operations, and we're looking for motivated professionals who enjoy helping people, solving problems, and delivering an exceptional customer experience. Many of our top-performing Service Advisors began their careers in restaurants, retail, hospitality, banking, healthcare, and other customer-focused industries. If you have great people skills, we'll teach you the automotive business. Why Join Lake Auto Group? Enjoy Your Nights, Weekends & Holidays We believe your career should support your life—not take it over. • Closed every Saturday & Sunday, • Closed on major holidays, • More time with family and friends, • Better work-life balance than most dealerships High Customer Traffic = Unlimited Opportunity You'll never have to worry about finding customers. • High-volume service departments...over 6,000 Repair Orders a month!, • Thousands of loyal customers...over 100 years in business!, • Busy appointment schedules every day, • Excellent earning potential, • Stable, year-round business Work in One of Wisconsin's Largest Service Operations • Air-conditioned Service Drives & Repair Shops, • 41 Service Stalls at Lake Chevrolet & 47 Service Stalls at Lake Ford...88 total service stalls, • Over 50 factory-trained, certified technicians, • State-of-the-art diagnostic equipment, • Clean, modern facilities, • Efficient workflow designed for success We Invest in Our People • Paid in-house training, • Paid Manufacturer training, • Ongoing professional development, • Supportive leadership team, • Promote-from-within culture, • Outstanding career advancement opportunities What You'll Do As a Service Advisor, you'll serve as the primary point of contact between our customers and our service department. Responsibilities include: • Greet customers professionally and create an outstanding first impression, • Listen carefully to customer concerns, • Prepare repair orders and maintenance recommendations, • Explain repairs and maintenance in an easy-to-understand manner, • Present estimates and obtain customer authorization, • Keep customers informed throughout the repair process, • Coordinate repairs with technicians and parts personnel, • Ensure repairs are completed efficiently and accurately, • Build long-term customer relationships based on trust and exceptional service We're Looking For Experienced Automotive Service Advisors AND/OR Individuals with experience in: • Customer Service, • Retail, • Hospitality, • Restaurants, • Banking, • Healthcare, • Sales, • Call Centers, • Business Development Successful candidates will possess: • Outstanding customer service skills, • Excellent communication abilities, • Strong organizational skills, • Positive attitude, • Professional appearance, • Ability to multitask in a fast-paced environment, • Strong work ethic, • Desire to build a long-term career, • Valid driver's license Previous automotive experience is helpful but not required. We'll provide the training you need to succeed. Compensation & Benefits Experienced Advisors $75,000–$150,000+ annually Entry-Level Advisors $50,000–$75,000+ annually Competitive base salary plus performance-based bonus opportunities while you complete our paid training program. Benefits include: • Anthem BlueCross BlueShield Health Insurance (Lake pays over 60% of the employee premium), • Dental Insurance, • Vision Insurance, • 401(k) Retirement Plan, • Paid Time Off, • Employee Vehicle Purchase Program, • Paid Training, • Manufacturer Training, • Career Advancement Opportunities Why Become a Service Advisor? Service Advisors are often called the "Quarterbacks" of the Service Department. This rewarding career combines: • Customer Service, • Sales, • Problem Solving, • Communication, • Relationship Building You'll help customers protect one of their largest investments while building a stable, high-income career with significant advancement opportunities. Whether you're already an experienced Service Advisor or looking to leave retail, hospitality, restaurants, healthcare, banking, or another customer service profession, Lake Auto Group offers the training, support, and opportunity to help you succeed. Join a Dealership Built for Success At Lake Chevrolet and Lake Ford, you'll enjoy: • One of Wisconsin's busiest service departments, • Exceptional earning potential, • Modern, air-conditioned facilities, • Outstanding technicians and support staff, • A management team committed to your success, • A schedule that lets you enjoy your weekends and holidays If you're ready to build a rewarding career with one of Wisconsin's most respected automotive dealership groups, we'd love to hear from you. Apply today and discover why so many Service Advisors choose to build their careers at Lake Chevrolet and Lake Ford. The Lake Automotive Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions or employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. \nCompany Description Welcome to Lake Auto Group, the proud home of Lake Chevrolet and Lake Ford. Serving the greater Milwaukee community, we are a dynamic, growing automotive group dedicated to delivering exceptional experiences for both our customers and our employees. We believe that a dealership is only as strong as the people who run it. Whether you are on the sales floor, in the service bay, or managing operations behind the scenes, we provide a professional, fast-paced, and supportive environment where driven individuals can build a long-term career. Why Join the Lake Auto Group Team? -Top-Tier Facilities: We invest in our people and our workspaces. Our Service, Body Shop, and Parts teams enjoy working in a state-of-the-art, fully air-conditioned shop. -Unmatched Work-Life Balance: We respect your time outside of work. Our Service, Body Shop, and Parts departments work NO weekends. Our Sales team enjoys an incredibly manageable schedule (Monday-Friday 9am-7pm, Saturday 9am-5pm) with a scheduled day off during the week. -Represent Top Brands: Work daily with two of the most iconic and highest-volume brands in the industry, Chevrolet and Ford. -Career Advancement: We prioritize promoting from within and provide the continuous training necessary to help you reach the next level of your automotive career. -Competitive Compensation & Benefits: We offer highly competitive pay structures and a robust benefits package designed to reward your performance and support your health, wealth, and family. If you are a motivated professional looking for a permanent home to grow your career, we want to hear from you. Apply today to start your engine with Lake Auto Group! Welcome to Lake Auto Group, the proud home of Lake Chevrolet and Lake Ford. Serving the greater Milwaukee community, we are a dynamic, growing automotive group dedicated to delivering exceptional experiences for both our customers and our employees.\r\n\r\nWe believe that a dealership is only as strong as the people who run it. Whether you are on the sales floor, in the service bay, or managing operations behind the scenes, we provide a professional, fast-paced, and supportive environment where driven individuals can build a long-term career.\r\n\r\nWhy Join the Lake Auto Group Team?\r\n\r\n-Top-Tier Facilities: We invest in our people and our workspaces. Our Service, Body Shop, and Parts teams enjoy working in a state-of-the-art, fully air-conditioned shop.\r\n\r\n-Unmatched Work-Life Balance: We respect your time outside of work. Our Service, Body Shop, and Parts departments work NO weekends. Our Sales team enjoys an incredibly manageable schedule (Monday-Friday 9am-7pm, Saturday 9am-5pm) with a scheduled day off during the week.\r\n\r\n-Represent Top Brands: Work daily with two of the most iconic and highest-volume brands in the industry, Chevrolet and Ford.\r\n\r\n-Career Advancement: We prioritize promoting from within and provide the continuous training necessary to help you reach the next level of your automotive career.\r\n\r\n-Competitive Compensation & Benefits: We offer highly competitive pay structures and a robust benefits package designed to reward your performance and support your health, wealth, and family.\r\n\r\nIf you are a motivated professional looking for a permanent home to grow your career, we want to hear from you. Apply today to start your engine with Lake Auto Group!