Customer service advisor jobs in Springfield, IllinoisCrear alertas

As a Customer Service Advisor, you are often the first and last face our customers see.No matter your experience, our training program will prepare you to communicate successfully.At VIOC, “It all starts with our people.Creating a diverse and welcoming workplace with team members from varied.Peopl

Competitive pay - As a Customer Experience Advisor at Sun Home Saunas, you will: Provide exceptional customer service to clients via phone, email, and chat; Assist customers with inquiries, orders, and returns; Troubleshoot and resolve customer issues; Maintain accurate customer records and document

Job Description Kia Retailers are offering skilled and experienced military Veterans with the opportunity to begin an inspiring career as a Kia Certified Service Technician. To support this Kia Retailer initiative, Kia America, Inc. has established the Kia Veterans Technician Apprenticeship Program (VTAP). Job Description • Diagnose, maintain, and repair Kia vehicles including engine, transmission, steering, suspension, brakes, HVAC, and electrical components, • Complete repair orders and warranty request orders in accordance with established Kia and Retailer policies and procedures, • Test drive vehicles, and analyze, diagnose, and repair components and systems using Kia diagnostic strategies, special equipment, and tools KUS and ERS make no warranties (expressed or implied) or guarantees of employment to any individual seeking to participate in the Kia Veteran Technician Apprenticeship Program (VTAP). All employment decisions are at the discretion of the specific Kia Retailer to which an employment application is made, conditional upon meeting eligibility, skill, and experience requirements to participate in VTAP. Requirements Qualifications • Honorable Discharge, • Valid Drivers License from any state with a clean driving record, • Experience in a technical / mechanical field is required Kia VTAP Apprenticeship Highlights: • Full-time employment with a participating Kia Retailer, • A program designed specifically for Veterans facilitated by Veterans!, • Participation in a one-year competency-based GI Bill approved apprenticeship leading to Kia Service Technician certification, • Access to all tools, equipment, vehicles, and training needed to complete the apprenticeship and certification process, • Eligible Veterans may apply for and receive a substantial GI Bill© Monthly Housing Allowance (MHA) during their apprenticeship

Job DescriptionCompany Description About Truck Centers, Inc. For over 50 years, three generations have led Truck Centers, Inc. from a single store dealership into our current network of ten, full-service dealerships and two auxiliary locations proudly representing Freightliner and Western Star trucks in Illinois, Indiana, and Missouri. Our team has remained dedicated to delivering exceptional customer service in an environment that fosters collaboration, innovation, and a communal spirit of giving back. To learn more about us, visit truckcentersinc.com. Job Description Are you a people person who thrives in a fast-paced environment? Do you enjoy problem-solving and delivering top-notch customer service? If so, Truck Centers, Inc. is looking for a Service Advisor to be the welcoming face of our Service department! In this role, you'll be the go-to person for customers, helping them navigate their service needs with professionalism and care. Whether in person or over the phone, you’ll ensure every customer has a smooth and efficient service experience. Schedule: • Greet customers warmly and assist them with their service needs., • Create detailed repair orders and schedule service appointments using our digital tools., • Conduct initial discussions with drivers to understand concerns and perform basic inspections., • Verify account details, check for recalls, review repair history, and confirm warranty coverage., • Keep customers informed throughout the repair process, ensuring clear and transparent communication., • Arrange towing and other sublet services as needed., • Obtain approvals for repairs and coordinate with the Service Dispatcher for assessments., • Guide customers on dealership amenities and arrange shuttle services if needed., • Work closely with the Dispatch team to coordinate vehicle pick-up and delivery. At Truck Centers, Inc., we take pride in providing exceptional service while treating our team and customers like family. If you have strong communication skills, enjoy working with people, and want to be part of a company that values teamwork and customer satisfaction, we’d love to hear from you! Qualifications What We're Looking For: • Valid Driver's License with ability to meet insurance requirements is required; CDL preferred, • Minimum of 1 year mechanical, trucking, or dealer service experience; 2+ years preferred, • Knowledge of Service department operations, trucks, and truck parts, • Mechanical aptitude or truck repair experience is highly preferred, • Demonstrated customer service and interpersonal communications skills, even in times of stress, • Strong organization and time management skills that reflect the ability to perform and prioritize multiple projects seamlessly with excellent attention to detail and a solution-focused outlook, • Knowledge of computer operations, tablets, data entry, and MS Office with 30wpm typing capability; Procede software experience is a plus, • Candidates with Freightliner dealership experience and/or CIC Level I or II training are strongly encouraged to apply Pay Range: $41,766.40 - $62,649.60 per year with incentive eligibility • 401(k) with company match, • Health insurance with 3 plan options to choose from, • Vision Insurance, • Dental Insurance, • Paid time off including paid volunteer time, • Disability insurance, • FSA and HSA options, • Company paid Life and AD&D insurance, • Maternity leave, • Employee assistance program, • Wellness program, • Company paid uniforms Additional Information Truck Centers, Inc. is an equal opportunity employer (EOE). All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, disability, or protected veteran status. We believe in the Hire to Retire philosophy and invest in individuals that we believe will be valuable assets to TCI and our customers for years to come. Thus, we want to help you live well through personal and professional growth plus a multitude of benefits.

Job Description Position Overview Damon Priddy Insurance & Financial Services is a multi-year award-winning agency built on integrity, performance, and community. Since opening our doors in 2021, our mission has been simple — to protect Springfield-area families and businesses with a level of service that truly sets the standard. As a leading State Farm agency, we combine high-performing results with hometown care. Our team takes pride in providing personalized protection plans that go beyond insurance — they build confidence. From Life and Auto to Home, Health, and Commercial Insurance, we deliver coverage designed around your lifestyle, your goals, and your future. We’re looking for a driven, goal-oriented advisor to join our team. As a New Business Advisor, you’ll turn opportunities into long-term client relationships by understanding customer needs, presenting smart insurance solutions, and delivering exceptional service. If you’re ambitious, thrive in a fast-paced environment, and want to grow your career with one of the most respected State Farm agencies in Illinois, this is your chance. Looking ahead to business ownership? This role can also provide a firsthand path to becoming a future State Farm Agent, which is a 100% independent and locally owned business! What You'll Do • Build strong, lasting relationships with customers and follow up regularly., • Conduct personalized, needs-based insurance reviews to educate clients on coverage options., • Develop leads, schedule appointments, identify client goals, and recommend the right products., • Collaborate closely with your team to deliver an outstanding customer experience and agency growth.What You Bring, • A passion for helping people and building relationships, • Strong communication skills — written, verbal, and listening, • High attention to detail and proactive problem-solving mindset, • Team-oriented with a competitive edge, • Drive to meet and exceed sales goals Compensation: average of $50,000 – $80,000 per year (base + commissions and bonuses), with uncapped potential. Ready to take the next step? Apply today and start your journey toward a rewarding career — and possibly, your own future agency. Please be on the lookout for an email invite to complete required assessments. An interview will not be scheduled until those are complete. This position is with Damon Priddy State Farm, an independent contractor agent. Employees of State Farm agents are not employees of State Farm Insurance Companies.

Job Description Join Our Team at True North Group Position Title: Entry-Level Sales Representative Open Role: 1 Territory, Outside Sales Opportunity About Us: True North Group isn't just another insurance agency; We prioritize genuine relationships, outstanding service, and a positive work environment on a mission to protect small and mid-sized businesses and their employees. If you're eager to jumpstart a career where you can learn, grow, and make a difference, read on. The Role: As our newest Entry-Level Sales Representative, you'll be the face of True North in your assigned territory. You'll set your own appointments and craft a schedule that fits the rhythms of the local business community. Every day you'll: Engage with Business Owners: Visit storefronts, offices, and industrial parks to connect with decision-makers. Your goal is to understand their needs and introduce them to insurance solutions that protect their teams. Deliver Informative Presentations: Lead open-forum sessions for employee groups (anywhere from 15 to 75 people), explaining benefit packages in an easy-to-understand way. Provide Ongoing Support: From answering questions about coverage details to guiding clients through a claim, you'll become a trusted advisor who businesses rely on. Leverage Technology: Use Salesforce CRM to log client interactions, track follow-ups, and manage your pipelinekeeping everything organized and efficient. Prospect and Grow: Cold-call new prospects, follow up on leads, and ask satisfied customers for referrals. You'll be proactive, resourceful, and ready to explore every avenue to expand your book of business. Report and Collaborate: Share your weekly activity reportscalls made, meetings held, policies quotedwith your manager during team huddles. Your insights help us all improve. What we look for: Hungry to Learn: You might be new to sales, and that's perfectly fine. We'll train you from the ground up, so any drive to learn quickly will serve you well. People Person: You genuinely enjoy talking to others, asking questions, and listening carefully. Whether chatting one-on-one or speaking in front of a group, you communicate clearly and confidently. Organized & Self-Driven: Managing your own schedule in the field means you need strong organizational skills and a "get-it-done" mindset. Service-Oriented: You take pride in making others feel cared for. When a client has a concern or question, you're the one they trust to find answers. License-Ready: You either hold a Health & Life general lines license or are willing to get it within 90 days. Licensing reimbursement available. What We Offer You Hands-On Training: We combine virtual classrooms with in-field shadowing to teach you everythingfrom product knowledge to presentation best practices. Weekly Draw Pay: A guaranteed base while you build your territory, plus immediate eligibility for bonuses and commissions. Exciting Incentives: Quarterly incentive retreats, annual trips, cash bonuses, stock awards, and lifelong renewal commissions once you qualify. Climb the Ladder: Proven career paths awaitwhether you aspire to become a team leader, a field coach, or advance into agency management. Continuous Development: Regular coaching sessions, sales workshops, and leadership training help you stay sharp and elevate your game. Flexible Hours: As your client list grows, you'll have more control over your day. Work when local businesses are open and still enjoy evenings or weekends off. Additional Qualifications Education or Experience: A bachelor's degree is a plus, but if you've spent at least four years in a customer-facing environment (retail, hospitality, another sales role), we want to hear from you. Recent graduates are encouraged to apply. Tech Comfort: You're comfortable learning new softwareSalesforce and other digital tools come naturally to you. Motivation & Grit: You're coachable and thrive in a self-directed environment. Building a territory from scratch isn't easy, but the rewards are well worth it. Licensing Commitment:If you're not already licensed in Health & Life general lines, you commit to obtaining that license within three months. We take care of tuition and exam fees. How to Get Started Join True North Group, where you'll receive unwavering support, top-tier training, and the chance to build a career you can be proud of. If you're ready to roll up your sleeves, learn the ropes, and make a tangible difference in your community, this is your opportunity. We can't wait to see what you bring to the team!

Job Description JOB SUMMARY: The Accounting Assistant position is an entry level financial professional that will be responsible for processing monthly check and bank transactions for multiple clients. This position focuses on after-the-fact accounting by maintaining a set of books utilizing QuickBooks to perform essential functions and generate financial statements. Additionally, this role is responsible for developing a positive working relationship with team members while providing exceptional internal customer service. The Accounting Assistant role will also collaborate with other departments to ensure Federated Fiducial meets all of the client’s business needs. ESSENTIAL FUNCTIONS: • Prepare monthly check entry, check coding and bank reconciliation, • Enter financial transactions from client-provided documents and properly categorize based on a standardized chart of accounts Work is performed primarily in an indoor office environment, free from extreme weather conditions. Work may include a moderate amount of noise (business office with computers, phone and printers) KNOWLEDGE, SKILLS AND ABILITIES: • Ability to quickly and thoroughly learn new software, • Must have excellent organizational and time management skills, • Attention to detail, ability to self-review and take direction, • Must have the ability to communicate with coworkers in a professional manner, • Associate’s Degree in Accounting is preferred but comparable experience will be considered, • Associate’s degree in Accounting or related field of study, • After-the-fact accounting experience is a plus, • QuickBooks experience or Pro Advisor

As a Customer Service Advisor, you are often the first and last face our customers see. Valvoline Instant Oil Change (VIOC) automotive services. Comfortable suggesting additional services to guests based on inspection and/or manufacturer and Valvoline recommendations.

What You’ll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and services to present oil change options and additional services. Paid on-the-job training – No previ

Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customers car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations. Works w

Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications. Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentati

Dollar Tree - 75 Plummer Blvd [Retail Associate / Team Member] As a Customer Service Associate at Dollar Tree, you'll: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep the s

Monroe Street [Retail Associate / Team Member] As a Customer Service Associate at Family Dollar, you'll: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep the store well-stoc

Neimann Foods - 210 East Carpenter Street [Retail Associate / Team Member] As a Customer Service Associate at Neimann Foods, you'll: Deliver superior guest service and ensure absolute customer satisfaction; Maintain customer satisfaction by providing solutions to concerns; Greet Customers and be sin

Walgreens - JobID: 89798930880 [Retail Sales / Team Member] As a Customer Service Associate at Walgreens, you'll: Model and deliver a distinctive and delightful customer experience; Register sales on assigned cash register, provide customers with courteous, fair, friendly, and efficient checkout ser

Up to $65K per year / Medical, dental & vision / 401k match / PTO - As a Customer Service Specialist at Armstrong World Industries, you will: Provide exceptional customer service to clients via phone, email, and chat; Respond to inquiries and resolve complaints in a timely and professional manner; M

Up to $20 per hour / Flexible schedule / Medical, dental & vision / 401k / PTO / Home office allowance - As a Customer Service Specialist at ClearCaptions, you will: Respond to inbound customer assistance and general inquiries related to our caption service; Work closely with customers to provide fe

Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Specialist at Bankers Healthcare Group, you will: Provide exceptional customer service to clients via phone, email, and chat; Handle and resolve customer inquiries and complaints in a timely and professional manner; Main

We are seeking a friendly, patient, and professional Remote Customer Service Representative to handle customer inquiries and provide basic support across phone, email, or chat. Reliable, respectful, and customer-service oriented. Customer Service Representative (Remote Position).

Preferred Qualifications Experience in customer-facing roles like retail, hospitality, service, operations, logistics, banking, account management, or sales. Identify prospective customers using established lead methodologies and relationship-driven outreach. Accurately document customer interaction

Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service. Assists customers with all product/service inquiries along with qualifi

Join our team at Domino's Pizza in Springfield, United States! We're looking for a friendly and efficient Customer Service Representative to provide exceptional service at our 3100 West Iles Ave. Provide outstanding customer service, addressing inquiries and resolving issues promptly. Customer-focus

K per year / Medical, dental & vision / PTO / Home office stipend - As a Customer Support Specialist at Cars Commerce, you will: Develop an expertise in Cars Commerce products and services and the initiative to take an active role in sharing this knowledge with customers; Assist with various tasks a

Customer Service, Service, Restaurant, Retail, Customer. Providing customers a great customer service experience. Customer Service Representatives with Dominos Pizza undertake a variety of duties.

Up to $60K per year - As a Customer Support Specialist at January, you will: Provide exceptional customer service through various channels such as phone, email, and chat; Troubleshoot and resolve customer inquiries and concerns in a timely and efficient manner; Maintain accurate records of customer

Up to $80K per year / Benefits - As a Customer Support Specialist at Runway, you will: Provide exceptional customer service through various communication channels such as phone, email, and live chat; Respond promptly and professionally to customer inquiries and concerns; Troubleshoot and resolve tec

Competitive salary / 100% paid PPO Medical, dental & vision / 401k match / PTO / Home office budget - As a Customer Support Specialist at Paradigm, you will: Provide exceptional customer service to clients via phone and email; Troubleshoot and resolve customer inquiries and issues in a timely manner

Up to $45K per year / Healthcare benefits / PTO / Equipment provided - As a Customer Support Specialist at Alt Legal, you will: Provide exceptional customer service to clients through various channels such as phone, email, and chat; Be knowledgeable about our products and services in order to effect

Customer Service / Administrative Assistant / Remote] - Anywhere in U. Up to $19 per hour / Medical, dental & vision / 401k / PTO - As a Customer Support Specialist at American Substance Abuse Professionals, you will: Coordinate substance abuse evaluations for individuals with local Substance Abuse

Up to $28 per hour / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist at Clear Capital, you will: Foster positive customer relationships through day to day interaction; Respond to high priority voice and email requests; Provide status updates on orders; Work with other

Competitive pay & benefits - As a Customer Support Specialist at Atarim, you will: Communicate with customers via email and chat to provide outstanding support and resolve any issues they may have; Maintain accurate records of customer interactions and transactions; Utilize problem-solving skills to

Health, dental & vision / 401k match / PTO - As a Customer Support Specialist, you will: Provide timely and effective customer support through various channels such as phone, email, and chat; Document and track customer interactions and issues; Troubleshoot technical problems and provide solutions;

Up to $28 per hour / Health benefits / 401k / PTO / WFH stipend - As a Customer Support Specialist at Roo, you will: Communicate effectively with customers via phone, email, and chat to address inquiries, complaints, and technical issues; Utilize company software and tools to accurately track and do

Competitive salary / Medical, dental & vision / 401k match / PTO - As a Customer Service Associate at UBC Biopharma Services, you will: Handle inbound and outbound contacts from various sources (patients, healthcare providers, etc); Document all communications in the appropriate application; Prepare

Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. As a Customer Service Assoc

Join our team at Domino's Pizza in Chatham, United States, as a Customer Service Representative! We're looking for friendly and professional individuals to provide exceptional service to our valued customers. Provide outstanding customer service, ensuring customer satisfaction. Customer-focused mind

Now hiring an experienced PayPal Customer Support Specialist to perform daily responsibilities with dedication. Work with your team to maintain efficiency and service quality.

We are searching for qualified customer service reps with personality and people skills. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.

Remote – Accepting applicants across the United States.Full-Time: $24 – $32 per hour (based on experience).Part-Time: $18 – $25 per hour.We are seeking a highly organized, proactive, and dependable Remote Executive Personal Assistant to support daily administrative and personal coo

As a key member of our customer-focused organization, you'll play a vital role in Customer Service, Service, Restaurant, Retail, Customer. Domino's Pizza in Springfield, United States is seeking a friendly and efficient Customer Service Representative to join our team at our 2660 South Fifth St.

Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. From the office to industrial environments, our differentiated business and technology offerings and financial serv

As a Customer Support Rep at ECP, you will: Provide exceptional customer service to clients via phone, email, and chat; Answer incoming inquiries and troubleshoot issues efficiently and accurately; Maintain a high level of professionalism and empathy while addressing customer concerns; Utilize compa

As a Customer Service Guide, you’ll gain a deep understanding of our members, systems, and services—but this role is just the starting point. We’re looking for Customer Service Guides who are tech-savvy, resilient, and passionate about helping others. This is more than customer service—you��

Other duties include assist with processing returns and exchanges, adapt to shifting priorities and business needs, follow safety procedures and company policies, provide excellent service to customers and team members, coordinate tasks to ensure deadlines are met, along with work collaboratively ac

Customer Focus: Deepened empathy and focus on customer needs. Identify potential areas for service/product improvement based on customer feedback. Collaborate with internal teams on customer feedback to improve products/services.

Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. Ability to make decis

As a Customer Service Guide, you'll gain a deep understanding of our members, systems, and services-but this role is just the starting point. We're looking for Customer Service Guides who are tech-savvy, resilient, and passionate about helping others. This is more than customer service-you'll be the

Competitive pay - As a Customer Service Associate at DMR Technologies, you will: Answer and route incoming phone calls with professionalism and care; Provide general information or direct inquiries to the correct internal teams; Maintain accurate call logs and records; Collaborate with internal team