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Job Description BECOME A DELIVERY ASSOCIATE/BOX TRUCK DRIVER FOR CMAP INDUSTRIES REGULAR CLASS D LICENSE NEEDED (CDL LICENSE NOT REQUIRED) ON THE SPOT JOB OFFERS! Compensation: starting at $20/hour + bonuses, paid time off and health benefits (paid weekly) Opportunity: CMAP Industries is an Amazon Delivery Service Partner based out of Bayonne, NJ and servicing the lower Manhattan area. We are looking for dedicated and motivated individuals who are inspired to work smart and work hard in a team environment. As a Delivery Associate/Box Truck Driver, you will start your day at the DNK5 Amazon Warehouse in Bayonne, NJ, loading packages of up to 50 LBS into your assigned box truck. You will then drive to a designated location in Lower Manhattan where delivery associates/foot messengers will meet you. You will be responsible for sorting the packages and managing the foot messengers to complete all deliveries for the day. Once you are in the City, your role shifts to more of a dispatcher position – managing the team of walkers, keeping track of packages and reattempting deliveries, ensuring all company equipment is returned, acting as the liaison between walkers and dispatch and more. Currently, we are looking to fill full-time (4-5 days) and part-time (2-3 days) driver positions based out of Bayonne, but traveling to lower Manhattan. We are looking for dedicated, reliable people who are customer focused and want to join a growing organization with opportunity for promotion as we always try to hire from within first. Delivery Driver Associate Responsibilities: * Report to DNK5 Warehouse in Bayonne, NJ * Prepare your truck for the day of deliveries: * Loading up the truck with packages (up to 50 lbs) * Collecting all equipment needed for your walkers (devices, tablet, hand carts, bungee chords, uniforms, etc.) * Communicating with Dispatcher on Duty * Communicate with your truck/walkers on meeting location and ETA * Once parked in NYC, you will meet your walkers and set them up for their day, distributing routes, helping them load up hand carts, managing their clock in/outs, troubleshooting any issues, tracking their deliveries throughout the day and making provisions to ensure your truck gets finished and all packages are delivered * Communicate constantly throughout the day with your team to ensure you have a successful day as a truck – you are the leader of the truck * Communicate throughout the day with Dispatcher on Duty with any issues, if you need assistance or help from other trucks, report packages that are missing or marked incorrectly, etc. * You are solely responsible for the devices – you must keep track of which phone each walker has and ensure you return back to the station with all devices at the end of the day * Be a team player, a leader and help boost morale while out in the field – the walkers are working tirelessly on foot to deliver all the packages, you are there to encourage them and help them/coach them through it – you are a team with the same goal. * Retrieve all equipment back from the walkers at the end of the shift * Return back to the station and complete all end of shift duties including cleaning out the cab of the truck, restocking necessities for next day, post-trip inspections, returning all devices, keys and equipment back to our lockers, putting all devices back on the charges, returning all packages that are marked correctly, and updating the Dispatcher on Duty with any issues (broken equipment, any issues with walkers, etc.) * Maintain a positive, helpful, respectful and professional attitude while working with fellow drivers, management, walkers and Amazon Warehouse staff * You can expect to work between 8-10 hours a day * You can expect to be working during the day in the general area of Downtown Manhattan (Soho, Tribeca, Nolita) * We provide on-the-job training so that all of our employees feel confident in their job duties Delivery Driver Associate Requirements: * Must be 21 years or older * Must have a valid and clean driver's license within the state of employment (CDL not required) * DOT Medical Card is required (Very easy to obtain, we will let you know the steps) * Must be able to operate and navigate a delivery truck, GVWR 10,000 lbs. to 26,000 lbs. * Must be able to move boxes up to 50 lbs., with or without reasonable accommodation * Must consent to a drug screening * Must be able to read and speak English, for safety reasons * Must have good communication skills and the ability to work well with customers * Must have familiarity with a smart phone/tablet as you will need to communicate constantly with your walkers/dispatchers and use digital apps for delivering packages/tracking your truck’s progress throughout the day * Must have a positive, can-do attitude and be a team player. Come to work on time and be respectful towards your managers and colleagues * Must be willing to work on holidays and weekends, when needed. What is an Amazon delivery service partner? Amazon has partnered with local Delivery Service Partners (DSPs), independent delivery organizations that help Amazon deliver thousands of packages to customers every day. As an employee of an Amazon delivery service partner (DSP), you will work directly for the DSP that operates out of a local Amazon delivery station. Contact:

Job Description Sourgum is transforming the $100B+ waste and recycling industry through cutting-edge technology that makes waste removal simpler, smarter, and more cost-effective. Our innovative haulsourcing platform powers high-quality waste and recycling services for businesses at significantly lower costs—saving our customers an average of 20%. Leveraging proprietary datasets, an advanced operating system, and a carefully curated network of 5,000+ trusted vendors, we help companies of all shapes and sizes streamline their operations while advancing sustainability efforts. We’re a fast-growing, venture-backed company (just closed our Series A!) on a mission to modernize an outdated industry — and we’re just getting started. Our investors include Spark Capital, Founder Collective, Suffolk Technologies, 186 Ventures, and River Park Ventures, the same funds that backed category-defining companies like Slack, Anthropic, Uber, Venmo, and Amazon Pharmacy. If you’re driven by the opportunity to build something groundbreaking, we’d love to meet you. Sourgum is seeking a dynamic and driven individual to join our team as a Customer Success Manager. The ideal candidate will work closely with our Account Executive team to maintain and expand relationships with our clients. This role requires exceptional communication skills, attention to detail, and a proactive approach to customer service. Your Responsibilities * Collaborate with Account Executives to draft new contracts and renewals, ensuring accuracy and adherence to company policies. * Nurture strong relationships with clients, facilitating effective communication between the vendor relations team, account executive, and clients to address account-related inquiries and concerns. * Monitor service quality and customer satisfaction, addressing any issues promptly and effectively. * Ensure accounts are up to date and in good standing regarding payment, working closely with the finance department to resolve any discrepancies. * Assist Account Executives in gathering information from vendors to relay back to clients, facilitating smooth communication and project coordination. * Provide support to the Account Executive team in various administrative tasks and projects as needed. * Stay informed about industry trends, regulations, and best practices to better serve clients and contribute to the company's growth. * Maintain accurate and up-to-date records for every customer you manage. Requirements * You must be customer obsessed and tech-enabled. * Ability to commute into our Jersey City, NJ office. (3x a week) * Proven experience in account management, customer service, or sales, preferably in a B2B services industry. * Strong communication and interpersonal skills, with the ability to build rapport and trust with clients and internal teams. * Excellent organizational abilities, including time management and prioritization skills. * Proficiency in Google Suite and CRM software (Hubspot) preferred. * Demonstrated problem-solving skills and the ability to work effectively in a fast-paced environment. * Commitment to upholding company values of sustainability, integrity, and excellence. * Bachelor's degree in Business Administration, Marketing, or related field preferred. * Prior experience in the waste & recycling, construction, trucking, or similar industry is a plus. Benefits * Company stock options as part of your compensation package, giving you the opportunity to share in our company's success and build long-term financial growth. * A positive and collaborative work environment with a focus on innovation and sustainability. * Flexible/Unlimited PTO * Comprehensive benefits package including health insurance (medical, dental, vision, LTD, Life Insurance, etc.), retirement plans (401K). * Access to hundreds of gyms, studios, and wellness apps—all through one easy membership provided by your Wellhub. * Yearly Personal Development Budget * Opportunities for professional development and career advancement within a growing company. Compensation Range: $60K - $75K

Job Description Our Story With over 50 years of serving the creative community, Adorama has grown from a beloved New York City camera store into the world's only full-service destination for photo, video, and electronics. We're more than a retailer—we're a creative partner for professionals, hobbyists, and tech enthusiasts alike. From iconic brands like Sony, Canon, and Nikon to the latest in drones, smart home tech, musical instruments, and pro audio gear, Adorama provides creators with the gear and services they need to bring their visions to life. Our passion for education, innovation and commitment to customer experience make us a dedicated and trusted resource. At Adorama, we don't just support creativity—we live it. Join a team that's shaping the future of how the world captures, creates and connects. Our Leadership Principles • Growth Mindset: We set high standards, embrace failure, and are open to change., • Be Customer-Centered: We focus on the end-to-end customer experience., • Take Ownership & Dig Deeper: We are proactive, use data, and avoid shortcuts., • Think Like a Start-Up: We move fast, stay flexible, and celebrate every win. The Customer Service Associate serves as the front-line owner of the customer experience, ensuring inquiries, issues, and order needs are fully resolved from first contact through completion. This role acts as the operational bridge between customers and technical teams. This is a three on-site days weekly that requires both execution and judgment: handling day-to-day transactions while actively driving solutions, follow-ups, and communication to maintain a high level of service. Responsibilities: Own Customer Requests & Resolutions • Manage customer interactions across multiple platforms such as Phone, Email, Voicemail, Dynamics and messaging platforms, • Investigate and resolve Trade and Order issues, Product concerns, and service inquiries end-to-end, • Proactively follow up with customers and internal teams until cases are fully completed, • Serve as the communication liaison between customers, technical staff, and sales specialists, • Accurately process Trades Returns, Exchanges, and used-item requests, • Handle payments including Credit Card, Check, Direct Deposit and PayPal transactions, • Support inquiries related to Trades, Website, Amazon, and eBay orders, • Screen and route calls to appropriate sales or technical specialists, • Support off-site customer service team inquiries and information requests, • Monitor and respond to Dynamics messages, Voicemail, Email, and eBay messages consistently, • Identify recurring customer concerns and help prevent repeat issues, • Maintain an optimistic, solutions-focused approach to problem solving, • Assist with operational support needs within the department when required, • Customer service experience with direct problem resolution, • Strong written and verbal communication skills (Spanish a plus), • Comfort learning and discussing photography equipment or technical products, • Ability to manage multiple open cases while maintaining accuracy, • Self-directed, accountable, and comfortable working independently or within a team Ready to Join Our Team of Creators? Apply today and let's create something extraordinary together. Pay range for this role:$21—$23 USD

Job DescriptionCompany Description With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries. Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industry. Sika has subsidiaries in 103 countries around the world, produces in over 400 factories, and develops innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation industries toward greater environmental compatibility. Approximately 33,000 employees generated CHF 11.20 billion in sales in 2025. Job Description Sika is looking for an experienced Customer Service Representative to join it’s growing team. in the New Jersey area for our retail business. Customer Service Representative's play a key role in working closely with the retail team to manage key customer responsibilities for residential accounts, ensuring a seamless process from order entry to payment. Key duties include maintaining strong customer relationships, collaborating with sales and support teams, and ensuring high-quality service through effective order management. • Work closely with the retail team to perform key customer responsibilities for residential key accounts from order entry to payment., • Ensure that Sika remains a trusted, reliable and professional supplier through close collaboration with sales and the support teams., • Gain a strong understanding of order requirements for each key customer to ensure Sika operates and maintains a superior level of service., • Understand and track performance metrics for quality, availability, and on-time shipments via customer portals,, • Act as a liaison between internal departments to ensure that customer order requests are managed and fulfilled in a timely manner., • Address customer complaints in a professional and timely manner to achieve resolution, • Communicate with key customers (Home Depot, Lowes, Amazon, etc.) to quote and process daily orders and special orders., • Process RMAs, credits and rebills when required timeframes., • Identify EDI errors daily to ensure smooth order process., • Work with management team to understand overall strategy and implement accordingly., • Develop strong communications with key customer personnel by providing timely and accurate information on orders and processes, • Support special projects and initiatives-promotions, seasonal orders, etc. Qualifications, • Bachelor's degree in business preferred, Communications or related field of study, • Min 5 years customer service or related experience, • Full working knowledge of SAP and familiarity with EDI process, • Ability to act independently and make decisions, • Ability to multi-task, prioritize and manage time effectively Additional Information • 401k with Generous Company Match, • Bonuses, • Medical, Dental, and Vision Benefits, • Paid Parental Leave, • Life Insurance, • Disability Insurance, • Paid time off, paid holidays, • Floating holidays + Paid Volunteer Time, • Wellness/Fitness Reimbursements, • Education Assistance, • Professional Development Opportunities We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations. Sika Corporation is committed to a work environment that supports, inspires, and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants without discrimination on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, disability, national or ethnic origin, or other protected characteristics. We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.

Business Overview We believe in the power of media to reshape our industry and orchestrate a brand’s entire consumer experience, by balancing both what unites people and what makes them different. When brands unite people in culture, they build Fame, and when brands connect individuals to their unique journeys, they build customer Flow. Initiative builds Fame & Flow for brands like Nike, Amazon, Merck, and T-Mobile. Media responsibility is at the forefront of everything we do, whether it’s creating media plans that reflect the diversity of our communities, promote brand safety, and foster sustainability. Our agency celebrates diversity in an inclusive environment where all of our 6,000+ strong talent across 90+ markets feel seen, heard, and valued. Our vision is to create not only a better media company, but also a better media industry, and maybe even a better world. We make a promise to our people that we double down on seeing, celebrating & elevating all the things that make you, uniquely you. And just as we do for our brands and clients, we connect our people to the journeys that matter in building a meaningful career. There are four I’s in Initiative and these represent our core values and behaviors. • INDIVID[YOU]ALITY – you bring your genuine and unique self to and into the work, every day., • INSTINCT – you’re tuned in and armed with intelligence; you have a bias for action – shit happens when you’re around., • IMPACT! – you care deeply about the impact you have on our clients, their customers, our community, the media landscape and our world at large., • IMAGINATION – your ability to imagine and bring to life the ideas, solutions, and the future of Initiative, makes us THE create media agency in the world. Position Summary As a Strategy Director, you are responsible for the creation of the strategic direction a brand will take in communications to achieve their business goals. You are responsible for helping to strategize, produce and make sense of the key cultural, consumer and market intelligence required to design the best possible holistic communications plan to deliver on that task. This work should be held up as best practice both within the agency and externally – recognized by winning awards and client scores. You are responsible for creating the strategic recommendations and engaging with the client in an advisory capacity. You will report to the Client Lead to deliver brilliant strategic thinking for the client team. Creative thinking, sound presentation skills & leadership behaviors are critical in delivering success in this role. Your work drives re-appraisal of communications and what media can do in the world, and your work will be seen as driving the agency forward. Responsibilities • Maintaining excellent client relationships & understanding of the clients' key business and challenges, • Being considered a valuable contributor during client meetings with the ability to challenge others’ opinions in the right forum/manner, • Delivering innovative thinking that inspires leading edge solutions and award-winning breakthrough work – best in class work as standard (internally & externally), • Arming the client team with knowledge & expertise to speak confidently about the strategic direction where required Measurable client & strategy business KPIs, • Identify, develop & oversee the delivery of unique and innovative strategies to deliver the client’s desired results, • Clearly demonstrate how the strategy delivers on the business need and focus on results and measurement, • Responsible for leading Infinity Planning for the team and client base, • Write cohesive communications architectures that deliver on the platform and give guidance for how the brand will play in culture, • Train, guide & assist the Strategy & Client teams in development and packaging of ideas, • Positively collaborate with SBU and independent creative partners, contributing to their/our client work, • Use qualitative and quantitative communications channel & cultural tool research to develop applicable insights into the consumer connection with the brand, • Partner with Analytics to develop new tools, inputting into the development of new & cutting edge proprietary planning, research and reporting models for Initiative Desired Skills & Experience • 8+ years in integrated planning role in media, creative, innovation or communications discipline (digital, content, invention, social, activation), • Ability to think differently: creative & adaptive, entrepreneurial, independently minded; deeply immersed in cultural understanding and driven by a desire to know more the world / to better understand people’s motivations & behaviors in the shifting landscape We See You At IPG Mediabrands, we are unified behind a commitment to fostering a culture of inclusion and belonging. Together, we shine through a set of shared values and behaviors. We take pride in our responsibility to our clients, communities, and to each other. We embrace differences and recognize the unique value that each of us brings to our community. We encourage you to apply, as unique backgrounds, perspectives, and lived experiences are welcomed. We See You at IPG Mediabrands. Wage and Benefits We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family. To give you the ability to better meet your personal needs, and in support of your physical and emotional well-being, you will receive discretionary time off days and company-wide Appreciation Weeks and Wellness Days. We also offer a competitive Total Compensation package, including a competitive salary and eligibility for an annual discretionary incentive award or a relevant incentive award. The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee’s/applicant’s skill set, level of experience, and qualifications. Employment Transparency It is the policy of Mediabrands, division of the Interpublic group, to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions. For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position with Mediabrands, please email . About IPG Mediabrands IPG Mediabrands is the media and marketing solutions division of Interpublic Group (NYSE: IPG). IPG Mediabrands manages over $47 billion in marketing investment globally on behalf of its clients across its full-service agency networks UM, Initiative and Mediahub and through its award-winning specialty business units Healix, Kinesso, MAGNA, Mediabrands Content Studio, Orion Holdings, Rapport, and the IPG Media Lab. IPG Mediabrands clients include many of the world’s most recognizable and iconic brands from a broad portfolio of industry sectors including automotive, personal finance, consumer product goods (CPG), pharma, health and wellness, entertainment, financial services, energy, toys and gaming, direct to consumer and e-commerce, retail, hospitality, food and beverage, fashion and beauty. The company employs more than 18,000 diverse marketing communication professionals in more than 130 countries. Learn more at ___.

Job Description Who We Are: Ordergroove is a dynamic, fast-paced environment where you will be involved in building something of real value from the ground up. We're looking for bright, talented people who are excited about innovation, growth, and the exciting world of Relationship Commerce. If you're motivated by a desire to solve problems and deliver groundbreaking insights and solutions you'll fit in perfectly! About the Role: Working on the Customer Success Team requires a passion for building solid client relationships and becoming our customers' most valuable partner. We are a close-knit team that takes pride in our work and loves working together. We are customer-obsessed and are willing to go the extra mile for our merchants. The Sr. Customer Success Manager owns the post-sales experience and works directly with our customers to understand their business and partner with them to ensure their success. You'll manage a portfolio in the $3M–$7M+ ARR range, partnering with sophisticated enterprise brands where you'll build and maintain relationships with senior leaders across their organization. As a Sr. Customer Success Manager, you will use your consultative and relationship-building skills to deliver strategic recommendations, best practices, and expertise to our clients. Are you ready to join us? What You Will Do: • Own a highly strategic $3M–$7M+ ARR book of business and drive retention, growth, and strategic outcomes across a portfolio of enterprise accounts, • Develop a deep understanding of your customers' businesses, including their objectives and success criteria for a relationship commerce program and how it fits into their long-term and short-term goals, • Take full ownership of your portfolio's health and results: anticipate blockers, drive action across internal and external stakeholders, and hold yourself accountable to outcomes, not just activities, • Build and maintain trusted relationships with senior stakeholders, including VP and C-suite leaders (CTO, CMO, CFO, COO), and navigate complex organizational landscapes with confidence, • Understand your customer's organizational landscape, identify key stakeholders, and build solid relationships with client operating partners, • Anticipate customer needs, identify key activities needed to push results, recognize interdependencies, and develop and manage project plans to ensure delivery of timely, high-quality customer programs and excellent customer service, • Educate customers on best practices and advise on strategies and tactics to steer relationship commerce program KPIs and exceed their business objectives, • Conduct comprehensive business reviews that demonstrate a deep understanding of your customer's subscription program goals and results and provide data-backed recommendations that will maximize program results, • Leverage scalable tools for asynchronous customer engagement in addition to leading effective dynamic customer meetings, remote and occasionally on-site, • Participate in and provide guidance for innovative cross-functional projects for your customer, • Support internal team members and share best practices to ensure that Customer Success team goals are met About You: • 6+ years of customer management, account management, or vendor management experience, ideally with time spent in SaaS, retail-tech, or mar-tech, • Experience owning a $3M–$7M+ ARR book of business, or a clear track record of managing portfolios of comparable scale and complexity, • Enterprise experience working for or with large, recognizable brands (think Amazon, Expedia, or similar); technology and SaaS companies in the e-commerce space are a strong plus, • Demonstrated ability to build and maintain relationships with senior executives, including VP and C-suite leaders (CTO, CMO, CFO, COO); experience doesn't need to be as the primary point of contact, but you should be able to point to meaningful exposure at that level, • Experience project managing complex initiatives and campaigns from inception to launch to evaluation and optimization, • Outstanding communication, interpersonal, and presentation skills, including communicating with executives, distilling complex data into clear narratives, navigating hard conversations with confidence, and commanding a room, • Experience in web-based business or retail industry experience that includes e-commerce on major platforms such as Shopify, Salesforce, BigCommerce, and Magento, • Prior experience working for or with agencies in the digital space, • Desire to go beyond the basics and bring new ideas and thinking to Ordergroove and our clients, • Optimistic, able to face challenging problems with enthusiasm, with a willingness to roll up your sleeves to get the job done, • Ability to manage competing priorities in a fast-paced environment, • Excellent work ethic, team player, resourceful, and a positive can-do outlook, • Advanced skills in Google Suite, • Effectiveness in leveraging AI tools to drive business outcomes and increase company efficiency., • BS / BA degree required If you don't meet 100% of the qualifications outlined above - that's okay, nobody's perfect! We encourage you to apply. About Ordergroove: Ordergroove powers recurring revenue for the world's largest and most innovative retailers including L'Oreal, Dollar Shave Club, La Colombe Coffee, Bonafide Health, BarkBox, and more. As a direct result, more than 11% of adult Americans have a subscription powered by Ordergroove. Our technology makes seamless, one-of-a-kind subscriber and membership experiences possible to turn one-time transactions into profitable recurring customer relationships. Ordergroove's powerful platform empowers merchants with highly customizable options such as flexible promotions, bundling, and analytics to bolster their bottom line while making customers' lives easier. We recently achieved a milestone year with 152% year-over-year new business growth and were rated best-in-class subscription technology by CB Insights and eCommerce Platform of the Year by RetailTech Breakthrough Awards. Our company values celebrate collaboration, different perspectives, and curiosity with the goal of getting to the right answer, no matter who came up with it. At Ordergroove we are committed to creating a welcoming and supportive environment for all people. We encourage people with different backgrounds and experiences to join our growing team so that we gain different perspectives and build the best team possible. We demand the best of ourselves and each other and never miss an opportunity to celebrate our successes. With a fully flexible work from anywhere culture, staying connected and supporting each other are always top of mind. We build our tight-knit community through small group events like trivia night, cooking classes, and book clubs. We encourage cross-functional relationships through virtual coffees and we stay close to the business through weekly team updates and quarterly all-hands meetings. At Ordergroove, we focus on flexibility and empowering our team to make the right decisions for themselves. We have flexible PTO, a totally remote (anywhere in the US) workforce, and an annual personal development budget that you use for what matters to you (wellness, career development, productivity at home, etc). And of course, that is on top of the basics like competitive compensation (including stock options) and incredible, affordable benefits. Come join our amazing team while we enable the fastest-growing segment of commerce that makes life easier for millions of consumers every day! At Ordergroove, we want to hire, develop, and retain the best talent, making Ordergroove a top destination to grow your career. The pay transparency law is a way of narrowing the gender pay gap and fostering an engaged and positive working environment. It is also a way to share what we think is a reasonable, equitable, and competitive compensation structure for the roles on our team. The total compensation range for this role starts at $112K base + 20% bonus and equity.

Job DescriptionVevo is the world's leading music video network, connecting an ever-growing global audience to high quality music video content for more than a decade. Founded by Universal Music Group and Sony Music Entertainment in 2009, Vevo offers fans worldwide a vast array of premium content to choose from, showcasing official music videos alongside a constantly developing lineup of live performances and innovative original programming. From top superstars to rising new talents, Vevo brings incomparable cross-promotional support to artists across the musical spectrum, at every stage of their careers. Vevo has consistently evolved over the past decade to lead within today's ever-changing media landscape, embracing partnerships with a number of leading distribution platforms to deliver extraordinary content within ad-supported environments. With 22 billion views across television, desktop and mobile devices each month, Vevo brings music videos to the world – when, where, and how fans want them. Vevo is available on YouTube, Samsung, Samsung TV Plus, Roku, The Roku Channel, Pluto TV, Amazon Prime Video, VIZIO WatchFree+, Foxtel, Hulu + Live TV, Sling Freestream, and Rakuten TV. About Role:We’re seeking an Account Services Representative (ASR) to join our small team of talented Revenue Generating and Operation specialists that are working to maximize profitable revenue and provide best in class support to the larger Sales organization. This ASR role will report to the Director of Advertising Sales, as part of the larger Revenue Operations/Sales organization. The ASR will have the opportunity to help create and position compelling media proposals in an effort to drive revenue growth & provide best in class customer service to the Sales organization. As a member of the Sales team here at Vevo, you’ll be working alongside super talented individuals that will both inspire you and challenge you to think about things like strategic sales planning, inventory forecasting/utilization, and ad product pricing/packaging in ways you hadn’t imagined. We often take time as a team to review new industry trends and advancements, and think critically about various things happening in the world around us that may impact the ways we decide to be more strategic as a team overall. We have a phenomenal team made up of accomplished individuals from Inventory Analysts, Campaign Managers to Sales Operations specialists, and we’re excited about having you join us! As a member of this team, you will: • Create & revise compelling and sellable media proposals in the pre-sale process, • Have a knowledge of all historical rates by client for proposal creation, • Attend all necessary RFP brainstorm meetings to provide insight on pricing, packaging and inventory requirements for media proposals, • Play integral role in the Sales Prospecting process, • Ensure all data is accurately entered and updated in Salesforce & Operative, • Manage that AE pipeline stages are consistent within each system, • Submit, review and Single Sign IOs in accordance with planning & Vevo policy/procedure, • Handle post-sale revisions to booked placements which include any targeting changes or re-expressions and budget shifts, • Forecast inventory availability for Takeovers and Rotational media, • Manage Go-To Market packaging & premiere tracking, • Manage upfront rates & upfront spend tracking, • Work with Sales and Ad Ops in managing any delivery issues and propose inventory solutions, • Manage the artist list creation & discussions with client in coordination with Inventory & Sales, including ComScore Artist Pulls/Rankers, • Manage nationwide project initiatives such as proactive packaging, Premieres, Audience Guarantee., • Make strategic pricing decisions in the Scatter market with Management oversight and guidanceThis describes you:, • You have extreme attention to detail, • You are comfortable in a fast-paced work environment, • You can multi-task like a pro without letting anything slip through the cracks, • You are comfortable in a client-facing role, • You love to collaborate and take your analysis and working with various teams to put it into action, • You are intrigued by a dynamic, flexible digital video product and its revenue potential, • You enjoy creating solutions; using your expertise to contribute to revenue growth and campaign success, • You have experience taking fun seriously, cheering up your teammates when they need some positive encouragement, and you naturally understand that work isn’t work when you love what you do, • You have an expressed desire to learn and grow into a sales careerRequirements:, • Recent college graduate, with a keen interest in Sales, • Internship experience in digital, TV, and/or agency media is a plus, • Must be highly proficient in Excel & Powerpoint, • A plus if you have knowledge of DoubleClick, Operative, and/or Salesforce, • High level understanding of media math, media proposal composition and Nielsen/Comscore data ratings is ideal, • Not required, but experience working with dynamic digital products such as: Sponsorships, Audience Guarantee, Viewability & Programmatic is a plusInterested? Great! You might like to know:, • We're a fun, energetic, and tight knit team, • We really enjoy music and technology, • We have excellent compensation and benefits packages, • We have premier access to music content and new releases of original media content, • We love to give away concert tickets to live music - not to mention live Vevo-produced musical performances

Mavi is seeking an operationally driven and curious Ecommerce Marketplace & Operations Executive to manage and grow our presence across a portfolio of digital sales channels including Amazon 3P, TikTok Shop, Macy’s, Bloomingdale’s, and Shopify storefronts. This is a channel ownership role for someone who is comfortable managing multiple platforms, adaptable in a fast-changing e-commerce environment, and excited to help grow an evolving marketplace business. You'll work closely with our Senior Digital Product Manager and the VP of Ecommerce and collaborate cross-functionally with Marketing, Performance Marketing, Customer Service, and IT. Key Responsibilities: Marketplace Operations The majority of this role is focused on marketplace channel management. You will own the operational health and growth of our presence across all third-party platforms. • Amazon 3P: Manage our third-party Amazon storefront end-to-end — including product listing creation and optimization, inventory management, pricing updates, A+ content coordination, and case management. Monitor performance metrics and flag issues proactively., • TikTok Shop: Own daily operations of our TikTok Shop storefront via Seller Center — product listings, inventory sync, promotions, and affiliate/creator product tagging. Collaborate with Performance Marketing and Social to align product availability around key campaign and creator moments., • Department Store Marketplaces: Serve as the primary operator for our Macy's and Bloomingdale's marketplace channels (managed via Mirakl). Maintain accurate product feeds, meet partner-specific content and imagery standards, and manage inventory reconciliation and feed discrepancies., • Cross-Platform Catalog Management: Maintain consistency and accuracy in product data — titles, descriptions, attributes, imagery, and pricing — across all marketplace channels. Strong attention to detail and comfort with CSV/feed management is essential., • Performance Monitoring: Track channel-level metrics across platforms and surface insights or issues to the Senior Digital Product Manager. This role is expected to be curious about the data, not just execute against it. Shopify & DTC Support Operational support for our Shopify storefronts across Mavi, 34 Heritage, Brooklyn Industries, and General Denim Works. • Product uploads and catalog maintenance: Support seasonal SKU uploads, attribute tagging, and pricing accuracy across storefronts., • Content and merchandising support: Assist with collection page updates, promotional content, and site QA as needed in coordination with the Senior Digital Product Manager., • Cross-functional support: Act as a point of contact for Customer Service and fulfillment teams on catalog-related order issues, inventory discrepancies, or product data errors. Cross-Functional Collaboration • Partner with Marketing and Performance Marketing to align marketplace content and promotions with campaign calendars., • Coordinate with IT on platform integrations, feed management tools, and any technical issues across channels., • Work with Customer Service to resolve marketplace-driven order or fulfillment issues quickly., • Support loyalty program operations with customer behavior insights and campaign performance tracking, • Stay current on industry trends, including AI and data analytics developments, and apply learnings to improve CRM and marketing effectiveness Qualifications: • 1–3 years in ecommerce operations, marketplace management, or a related role, • Experience with Amazon Seller Central, TikTok Seller Center, or retail marketplace platforms such as Mirakl is a strong plus, • Bachelor’s degree in Business, Marketing, Communications, or a related field, • Familiarity with Shopify or similar ecommerce platforms is beneficial but not required, • Experience in fashion, apparel, or consumer goods is preferred, • Naturally curious and eager to learn new platforms, systems, and ecommerce ecosystems quickly, • Strong operational discipline with exceptional attention to detail and the ability to proactively identify feed errors, listing gaps, and inventory discrepancies, • Adaptable and excited by a role that will continue evolving as our channel mix grows, • Comfortable working with spreadsheets, CSV files, and product feeds; experience with inventory or catalog management tools is a plus, • Strong ownership mindset with the ability to independently manage and improve the channels you oversee

Stream Operator / Chat Moderator Whatnot Operations & Community Coordinator Unique Designs is launching on Whatnot, a live shopping marketplace, and we are looking for a highly organized, detail-oriented, and energetic team member to support our live selling operations from start to finish. This role combines live show support, product listing, merchandising, content coordination, community engagement, and customer support. The right person will help prepare each show, support the live host during broadcasts, engage with buyers, promote upcoming shows, and make sure post-show follow-up runs smoothly. This is a hands-on role for someone who enjoys e-commerce, live shopping, social media, product presentation, and fast-paced selling environments. Key Responsibilities Live Show Operations • Support live Whatnot shows before, during, and after each broadcast., • Manage the product queue, auctions, giveaways, pinned items, and show flow., • Monitor chat and help respond to buyer questions in real time., • Flag customer issues, technical problems, or product questions during the show., • Help the host stay on schedule and focused on selling., • Monitor audio, video, lighting, and stream quality during shows., • Troubleshoot basic live-streaming issues as they arise. Product Listing & Merchandising • Create accurate and compelling Whatnot product listings., • Photograph or prepare product images for listings., • Write clear product titles, descriptions, categories, and condition notes., • Organize products into show-ready selling sequences., • Prepare product notes and talking points for the host., • Coordinate with existing inventory and shipping teams to ensure item accuracy., • Maintain clean records of listed, sold, and pending products. Content & Community Support • Help promote upcoming Whatnot shows across social media and other marketing channels., • Create or coordinate short-form clips, product previews, show reminders, and recap content., • Encourage followers to bookmark shows and return for future events., • Monitor engagement and help identify which products, show formats, and content perform best., • Support community-building with repeat buyers, followers, and fans of the brand., • Assist with basic graphics, captions, thumbnails, and promotional messaging. Customer Experience & Marketplace Support • Respond to buyer questions and marketplace messages in a timely, professional manner., • Coordinate order questions, exceptions, and issue resolution with the existing shipping team., • Track customer issues, feedback, cancellations, returns, or complaints., • Maintain simple customer support templates and FAQs., • Help protect the company’s seller rating and buyer experience., • Assist with post-show reconciliation of sales, order status, and marketplace activity. Ideal Candidate The ideal candidate is part e-commerce coordinator, part live-stream assistant, part community manager, and part customer support specialist. You may be a strong fit if you have experience in: • E-commerce operations, • Marketplace selling such as Whatnot, eBay, Etsy, Poshmark, Amazon, Shopify, or TikTok Shop, • Live streaming, social media, or creator support, • Retail sales or merchandising, • Customer service, • Product photography or product listing Required Skills • Highly organized and detail-oriented, • Comfortable working in a fast-paced live selling environment, • Strong written communication skills, • Able to multitask during live shows, • Comfortable with technology, apps, dashboards, and livestream tools, • Good eye for product presentation and merchandising, • Friendly, professional customer service style, • Reliable, proactive, and calm under pressure, • Comfortable working some evenings or weekends depending on show schedule Preferred Skills • Experience using Whatnot, TikTok Live, Instagram Live, YouTube Live, or similar platforms, • Experience creating marketplace listings, • Basic photo or video editing skills, • Familiarity with Canva, CapCut, Shopify, Google Sheets, or inventory tools, • Social media posting experience, • Interest in live commerce, online marketplaces, resale, design, collectibles, fashion, home goods, or unique products Success Metrics Success in this role will be measured by: • Shows prepared accurately and on time, • Product listings completed with minimal errors, • Smooth live show execution, • Fast response to buyer questions, • Low listing/order issue rate, • Growth in show bookmarks, followers, and repeat buyers, • Quality of customer support and post-show follow-up, • Positive feedback from hosts, buyers, and internal team members Sample Day-to-Day Tasks • Prepare listings for an upcoming Whatnot show., • Organize products in the order they will be sold., • Review product details with the host before going live., • Run the product queue during the show., • Monitor chat and respond to common buyer questions., • Clip a few strong moments from the live show for social media., • Follow up on buyer questions after the show., • Track any issues that need to be escalated to shipping or management. Compensation Compensation will be based on experience ranging from 38K-45K per year Suggested structure: • Salary base, • Optional performance bonus tied to show growth, accuracy, customer satisfaction, and sales support me, • Your resume, • A short note explaining your experience with e-commerce, live selling, social media, or customer support

Ready to build real-world experience? As a Customer Service Associate, you’ll support students, faculty, and staff across the country while learning industry leading technology like Amazon Connect and Connect Assistant.Associates work in a dynamic, fast-paced environment and spend their

ALL APPLICATIONS MUST BE SUBMITTED THROUGH OUR CAREERS PAGE TO BE CONSIDERED: ___ In just 10 years, by 2030, 50% of school-aged children will be failing or not enrolled in schools. Education is the biggest human rights / civil rights issue of this generation. We believe everyone deserves access to high-quality education and healthcare so that they can build the lives they want to live. *About the Organization: * SmartCourse.io is a NEW high-growth, accelerated, technology-based, social impact startup optimizing education and healthcare for kids with special needs and their caregivers. Caregivers like parents, educators, and health professionals spend too many years and too much money trying to treat kids with special needs or mental health issues. Our products help them to do it in weeks, for a fraction of the cost, using digital products to educate these caregivers on how to best care for and teach kids with special needs so that they can meet their social, behavioral, and academic goals. We also plan to make technologies that optimize individual learning and caregiving for schools/educators, parents, and health professionals (B2B and/or B2G). We also plan to offer our products to large enterprises (e.g. Amazon, Walmart, etc.) to include them as part of their health benefits for their employees with special needs or with family members who have special needs. Ever present is the end in mind: revolutionizing the education and healthcare systems for all kids everywhere since the whole world will soon have access to the internet. We are already on our way to achieving this by working with: • World-leading health professionals (e.g. psychiatrists, psychologists, behavioral therapists, etc.), • Educators (e.g. school admins, special education teachers, etc.), • Startup mentors, advisors, and incubators/accelerators (e.g. Teachable’s EdTech Incubator, Startup Boost’s Pre-Accelerator, Hubspot’s Growth Accelerator, HealthVenture’s HealthTech accelerator, the world's largest EdTech accelerator: StartEd, and YCombinator's Startup School) Our advisers include professors, researchers, EdTech founders, HealthTech founders, product managers, venture capitalists, and investors. • Around 90% of startups fail. Most businesses take 2-5 years to become profitable., • We became profitable in just 1 month. In our 1st year, without spending any money on marketing or engineering, we’ve acquired over 80 thousand users, over 4400 email subscribers, over 400 customers, and over $100k in revenue. Based on our demand and feedback, we know our products are both life-changing and deeply needed. *Duties & Responsibilities: * We are looking for many different kinds of professionals you can see on our careers page: smartcourse.io/careers (Here are some keywords for the algorithm :) Operations Manager, project manager, project coordinator, project assistant, project manager remote, operations supervisor, operations analyst, operations coordinator, operations assistant, operations specialist, operations associate, agile coach, agile project manager, accounting manager, accounting internship, accounting assistant, and/or agile product owner to coordinate and oversee our organization’s operations. The specific duties of an operations manager include project management, operations management, formulating strategy, improving performance, procuring material and resources, and securing compliance. You should be ready to mentor your team members, find ways to increase the quality of customer service, and implement best practices across all levels. Ultimately, we’ll trust you to help us remain compliant, efficient, and profitable during the course of business.) • Take ownership of our team's OKRs & KPIs, and deliver in advance of deadlines with Agile Methodology using Asana, Slack, and GSuite, • Improve our products, satisfaction scores, NPS, & our north star metric (# of products per user) using hard skills explained throughout the application, • Ensure all operations are carried on in an appropriate, cost-effective way, • Improve operational management systems, processes and best practices, • Help the organization’s processes remain legally compliant, • Formulate strategic and operational objectives, • Examine financial data and use them to improve profitability, • Manage budgets and forecasts, • Perform quality controls and monitor production KPIs, • Recruit, train and supervise staff, • Find ways to increase quality of customer service, • Embody our team-wide core values of autonomy, growth mindedness, individual and group empowerment, selflessness, fearlessness, and perseverance, and our team-specific values we'll be looking for throughout your application, • Display exceptional interpersonal, written, and verbal communication skills (proactive communication), • Have a passion for social change, learning, education, healthcare, technology, and/or startups • Able to manage a variety of teams, projects while meeting weekly goals., • Address customer issues and provide value to new and current customers., • Ensure the completion of primary and secondary KPIs., • Proven work experience as operations manager or similar role, • Knowledge of organizational effectiveness and operations management, • Experience budgeting and forecasting, • Familiarity with business and financial principles, • Excellent communication skills, • Leadership ability, • Outstanding organisational skills, • Degree in Business, Operations Management or related field OR equivalent track record *Team-Wide Requirements: * • Must have at least 2 years of professional work experience or equivalent (e.g. research, internships, demonstrated skill), • Have a track record of success in academic and/or professional settings, • Willing to work as an intern or early-stage employee in exchange for a kickass learning experience, commission, bonuses, profit-share, and/or an equity-based payment plan depending on your performance (determined over a 14 to 30 day trial period and discussed on an individual basis.), • For an immediate start, end dates are negotiable throughout the year., • We’re based in NYC, but all positions can be entirely remote, and we’ve had many outstanding colleagues all over the world., • Our work day is from 10AM-6PM ET and we’ll consider candidates with a maximum + or - 6 hours time difference. Daily standups and team meetings are at set times, and you would need to be available for those: At minimum: • 10AM - 11:30AM ET every weekday, • 10AM - 1PM ET on Mondays, • 5PM - 6PM ET on Wednesdays, • 3PM - 6PM ET on Fridays, • Are skilled (or wishes to be) in, team building games, Among Us, Super Smash Bros. Ultimate, and/or a team-building game of your choosing! *Some reasons you might be interested: * • You want to hone your creative media skills, UI/UX design, or full stack web development skills and see how they perform in a business context, • You are looking to start your own company, dive into entrepreneurship, or want a fast-tracked career towards an executive position (e.g. technical co-founder CTO/CPO or COO/CFO), • You want to bring your interests in child development, research, education, or clinical work into a more applied setting and translate it into actions that are directly relevant to families, • You want to collect data from parents, practice data analysis skills, and present findings in relevant settings, • You want to meet and network with leading professionals in the field (educational psychologists, clinical psychologists, educational specialists, etc.), • You want to get involved in the Education Technology and/or Healthcare Technology / MedTech spaces which are growing exponentially, especially for students with special needs, • You’re interested in entrepreneurship, startups, and/or technology and want to put your interests to good use, • You want high-impact work experience to help you grow quickly with leadership development and career support from our serial entrepreneur founder who built and helped build over a dozen 6-figure businesses, one of which was another startup with over $2 million of funding commitment, and all of them launched within less than 1 year *More Opportunities: * We’re recruiting all across the organization so you might be interested in: research, media, content marketing, sales, product management, UI/UX design, full stack web development, recruiting, accounting, legal, project management, agile methodology, just to name a few. We could use help in all departments, so this is a rare opportunity to get in on the ground floor and secure an executive position. Please visit: • Identity Document: ___ ___ be growing very quickly over the next semester. If you might be interested in hearing more about this, we'd appreciate the opportunity to meet you. We have been truly inspired by the interest, alignment, and professional caliber so far. We look forward to hearing from you, Smart Course Team Smart Course | smartcourse.io Job Types: Full-time Associate or Intern, Part-time Associate or Intern, Summer Internship ALL APPLICATIONS MUST BE SUBMITTED THROUGH OUR CAREERS PAGE TO BE CONSIDERED: ___

• 7+ years in Product Management focused on data platforms or analytics infrastructure, leading scalable, compliant, AI-ready data ecosystems in regulated environments., • Strategic technical leader driving end-to-end data platform initiatives that enable trusted analytics, production AI, and long-term scale., • Remote-first opportunity for US-based employees with the option to work in-person out of our Manhattan office Start your adventure with Zip The Senior Technical Product Manager (Data Platform) owns the strategy, roadmap, and execution of Zip’s foundational data platform. This is a platform-focused role, not a business use-case PM position. You will be responsible for building and scaling reliable, compliant, and AI-ready data infrastructure that powers analytics, risk modeling, fraud detection, regulatory reporting, and production AI capabilities across the company. This role ensures our data assets are trusted, governed, scalable, cost-efficient, and accessible through self-serve capabilities—while meeting the regulatory standards required in fintech. You will partner closely with Data Engineering, ML Engineering, Agentic AI, Enterprise Architecture, Risk, Compliance, and Product teams to define platform priorities and deliver durable infrastructure that scales with the business. Interesting problems you’ll get to solve Data Platform Strategy & Roadmap • Define and execute the multi-year vision and roadmap for Zip’s enterprise Data Platform., • Own foundational capabilities, including ingestion, storage, transformation (ETL/ELT), orchestration, metadata management, and access control., • Ensure alignment with company-wide analytics, AI, and regulatory priorities., • Balance speed, reliability, scalability, compliance, and cost in roadmap decisions. Data Governance, Controls & Compliance • Define and operationalize data contracts between producers and consumers., • Ensure lineage tracking, auditability, and regulatory reporting integrity., • Partner with Risk and Compliance to align with data privacy and regulatory requirements (e.g., SOX, KYC, AML, GDPR where applicable). Reliability, Quality & Platform Health • Define data quality standards, SLAs, freshness requirements, and certification processes., • Establish measurable platform health metrics (uptime, quality scores, adoption, cost efficiency)., • Drive proactive monitoring and observability for pipelines and datasets., • Reduce friction for AI and analytics teams by improving data discoverability and trust. AI & Advanced Analytics Enablement • Ensure the data platform supports production-grade AI/ML workloads., • Enable reusable, well-governed data foundations for feature engineering and experimentation., • Partner with ML Engineering to ensure model-ready, high-quality datasets., • Transition the organization from AI experimentation to scalable, production-ready AI capabilities. Self-Service & Adoption • Enable self-service analytics capabilities while maintaining governance guardrails., • Improve discoverability and usability of certified datasets., • Drive adoption of standardized, governed data assets across teams. Cost Optimization & Scalability • Partner with engineering to optimize warehouse, compute, and storage costs., • Drive architectural decisions that scale efficiently as data volume and AI usage grow., • Continuously evaluate tradeoffs between performance, reliability, and cost. What you’ll bring to the team • 7–10+ years in Product Management or equivalent experience, with a focus on data platforms, data engineering, or analytics infrastructure, • Strong understanding of modern data architectures (lakehouse, warehouse, ELT/ETL, streaming/event-driven systems), • Experience defining and managing data contracts, governance frameworks, and quality standards, • Experience operating in regulated environments (SOX compliance strongly preferred; fintech or financial services experience a plus), • Deep familiarity with data platforms such as Snowflake, BigQuery, Redshift, Kafka/Kinesis, or similar ecosystems, • Strong ability to translate complex technical capabilities into measurable business impact, • Demonstrated experience driving cross-functional alignment across engineering, compliance, and business teams, • Comfortable making principled tradeoffs between speed, reliability, compliance, and cost What Sets You Apart • Experience enabling AI/ML workloads through reusable, governed data infrastructure, • Systems thinker who understands interconnected platform tradeoffs, • Strong technical fluency with data engineering patterns and architecture decisions, • Ability to influence without authority and lead through alignment. What you’ll get in return Zip is a place where you’ll get out what you put in. The newness of our sector means we need to move at pace and embrace change, and our promise to you when you join the team is that you’ll feel empowered and trusted to make big things happen quickly. We want you to feel welcome and as though you have the support to be yourself, and care for yourself at work. Because it’s important to us that you make the most of the opportunities you’ll get to grow your skills and your career, and be surrounded by smart, friendly people and leaders that have your back. We think these are just some of the best things about being a Zipster. We will also offer you: • Flexible working culture, • Incentive programs, • Unlimited PTO, • Generous paid parental leave, • Leading family support policies, • Company-sponsored 401k match, • Learning and wellness subscription stipend, • Beautiful Union Square office with a casual dress code, • Industry-leading, employer-sponsored insurance for you and your dependents, with several 100% Zip-covered choices available The Pay Range for this position: $155,000-165,000 based on the industry benchmark for position, function, level and Zip's compensation strategies. However, actual base salary will depend on varying circumstances and individualized factors, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards, in addition to a full range of medical, financial, and/or other benefits. #LI-Remote Be a part of a team that reflects the diversity of our customers We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique. Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience. And finally…get to know us Zip is a global ‘Buy Now, Pay Later’ company that gives our millions of customers simpler and fairer ways to pay. We are proud to be a global business built around our US and ANZ core markets working with merchant partners including Amazon, Best Buy, eBay and Uber. United by our mission, purpose and values - Customer First, Own It, Stronger Together & Change The Game - we are the next generation We are Zip, and we are just getting started. Zip participates in the federal government’s E-Verify program

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As a Senior Professional Services Engineer at GitLab, you'll work directly with customers to deliver installation, migration, training, and advisory services that help them adopt GitLab successfully. You'll lead engagements from single-node Omnibus installs to large reference architectures built with infrastructure as code (IaC) and configuration as code. You'll also guide migrations from other systems to GitLab SaaS or self-managed deployments, and help customers make practical decisions that improve reliability, security, and day-to-day workflows. In this role, you'll work closely with customers and GitLab's product and engineering teams to drive customer success and share feedback that improves GitLab and how we deliver services. You'll manage multiple projects at once, mentor other Professional Services Engineers, and help streamline how we deliver consistent outcomes in a remote, largely asynchronous environment. Some examples of our projects: • Designing and delivering GitLab installations and reference architectures using tools like Terraform and Ansible across major cloud providers, • Leading migrations to GitLab SaaS or self-managed GitLab, and turning customer feedback into actionable improvements for GitLab's product and engineering teams, • Deliver GitLab Professional Services engagements, including installation, migration, training, and advisory services across GitLab capabilities., • Plan and execute deployments ranging from single-node Omnibus installations to large reference architectures using Infrastructure as Code and Configuration as Code practices., • Lead migrations from multiple source systems to GitLab SaaS or self-managed GitLab, helping customers adopt secure, reliable workflows., • Partner with Engagement Managers and Project Managers to improve delivery consistency, remove friction, and continuously refine delivery processes., • Serve as a trusted technical advisor for customers, translating goals and constraints into practical implementation plans and clear next steps., • Interface with GitLab's product and engineering teams to unblock customer outcomes and share feedback that helps improve GitLab features and services., • Mentor Associate and Intermediate Professional Services Engineers, providing technical guidance, helping remove blockers, and supporting increased autonomy., • Manage and deliver multiple customer engagements at once, either as the primary engineer or as a lead providing oversight and direction to other engineers., • Professional exposure with one or more infrastructure as code or configuration as code technologies such as Terraform, Ansible, Packer, Puppet, or Chef., • Professional exposure with two or more cloud providers such as Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure., • Top Secret Security Clearance required., • Experience using, deploying, or configuring GitLab, including a solid understanding of Git and source control workflows., • Experience delivering customer-facing services such as installation, migration, training, and advisory engagements across GitLab's feature set., • Proven ability to independently manage one or more projects and to lead and provide direction to other Professional Services Engineers on complex engagements., • Strong communication skills in English, written and verbal, with the ability to provide clear status updates and build consensus with peers and customers in a remote, largely asynchronous environment., • Demonstrated ability to take a solution-oriented approach by identifying root causes, proposing options and tradeoffs, and driving issues to resolution while balancing multiple customer engagements in a fast-paced environment., • Demonstrated ability to work effectively in a fully remote organization by communicating clearly in writing, documenting decisions, collaborating asynchronously across time zones, and working in ways consistent with GitLab's values. Senior Professional Services Engineers are part of GitLab's Professional Services team. We partner closely with Engagement Managers and Project Managers to deliver consistent outcomes, and we work with GitLab's product and engineering teams to share customer feedback and improve GitLab. Professional Services operates in a fully remote and largely asynchronous environment, collaborating across regions and time zones. The team's challenge is to support customers with a wide range of architectures and deployment models while maintaining high-quality delivery and setting customers up for long-term success. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $106,020 - $226,800 USD How GitLab will support you • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

As a Solutions Engineer, you will be the primary technical resource for our Mid-Market Accounts team. You will share your product and technical expertise through presentations, product demonstrations, and technical evaluations (Proof Of Values). As the technical expert, you will work with clients to understand their requirements and pain points, then design the right solution for their business needs. During the sales cycle you will guide clients through trials and POVs, demonstrating Sumo Logic’s ability to meet and exceed their requirements and building a positive relationship that will provide continuous value to our customers. Finally, you will have the opportunity to work cross-functionally with our Product Management and Engineering teams to share your knowledge and experiences to ultimately improve our business and our customers’ success. We seek talent who wants to leverage their technical and people skills to help deliver solutions to clients directly and become a trusted advisor in the process. Above all else, you should be highly self-motivated and extremely curious to learn more Sumo Logic and the vast problems that it can solve. Responsibilities • Partner with the Account Executives to understand customer challenges and mains, and articulate Sumo Logic’s value proposition, vision, and strategy to customers, • Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility, • Understand and help orchestrate all phases of the sales cycle, including leading technical validations during the Proof of Value phase, • Be successful working with all levels of an organization, from executives down to individual developers and Site Reliability Engineers, • Deliver product and technical demonstrations of the Sumo Logic service, • Work cross functionally with Product Management and Engineering to improve the Sumo Logic service based on your experience with customers Requirements • B.S. in Computer Science, Engineering, or a related field; M.S. in Computer Science, Engineering, or a related field (preferred), • 2+ years as a Solutions Engineer (preferred), Solutions Architect (preferred), Sales Engineer (preferred), Implementation Consultant, Support Engineer, Site Reliability Engineer, or a Software Developer with experience leading projects and/or working with customers, • Hands on knowledge of Security related products, technologies, and sources such as IDS/IPS, SIEM/Log Management, Network / Endpoint Security, Threat Detection, Incident Response, MSSP/MDR, Threat Feeds, CASB, etc, • Experience with open source collections (Telegraf, FluentBit, FluentD, Open Telemetry, etc.) (preferred), • Experience with leading and running technical validations like Proof of Value (preferred), • Experience selling and working with pure SaaS solutions in multi-tenant architectures, • Experience with Amazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure (certification is preferred), • A broad background and understanding of technical infrastructure (servers, networking devices, storage, etc.), • Modern application architecture (micro-services, containers) understanding and experience working with Kubernetes, Docker, and/or Lambda (preferred), • Experience with various monitoring tools like Splunk, Datadog, Elastic, New Relic, etc. (preferred), • Comfortable working in a dynamic, fast-paced startup environment and experience at a successful startup (preferred), • Strong written and verbal communication skills, as well as business and technical acumen Sumo Logic, Inc. helps make the digital world secure, fast, and reliable by unifying critical security and operational data through its Intelligent Operations Platform. Built to address the increasing complexity of modern cybersecurity and cloud operations challenges, we empower digital teams to move from reaction to readiness—combining agentic AI-powered SIEM and log analytics into a single platform to detect, investigate, and resolve modern challenges. Customers around the world rely on Sumo Logic for trusted insights to protect against security threats, ensure reliability, and gain powerful insights into their digital environments. For more information, visit___ ___. Employees will be responsible for complying with applicable federal privacy laws and regulations, as well as organizational policies related to data protection. The expected annual base salary range for this position is $114,000 - $133,000. Compensation varies based on a variety of factors which include (but aren’t limited to) role level, skills and competencies, qualifications, knowledge, location, and experience. In addition to base pay, certain roles are eligible to participate in our bonus or commission plans, as well as our benefits offerings, and equity awards. Must be authorized to work in the United States at time of hire and for duration of employment. At this time, we are not able to offer nonimmigrant visa sponsorship for this position. #LI-REMOTE

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. TTEC Digital is seeking an AWS Team Lead, Development, to join our AWS Partner Practice. This is a remote role based in the United States. The TTEC Digital AWS Partner Practice comprises over 150 brilliant technical experts, has received numerous best-in-class awards from AWS, and was the first Amazon Connect partner globally to be signed. The practice has delivered over 500 AWS customer launches, improving the customer experience for more than 3.5 million conversations to date. As the AWS Team Lead, Development, working remotely in the US, you will provide the vision, execution, and direction to implement strategies, processes, and technologies that deliver best-in-class customer experience. Our AWS Practice teams function as autonomous units working with multiple clients at any given time. Developer teams consist of three to four developers, including the team lead and a project manager. After receiving SOWs and rough requirements from our sales team, the Team Lead works with the PM on the team to perform detailed discovery and to plan out the sprints of the project alongside the client’s product owners. Our teams are treated as a group of equals, but the lead has the final say and responsibility for the technical decisions made on a project. As such, the lead must be able to handle professional conflict in a way that is productive and edifying, not destructive to the morale of their teammates. Reporting to the Technology Manager, the Team Leads are expected to contribute to Best Practice Documentation within the organization. Our AWS Practice solutions include an ever-evolving field of AWS-focused contact center implementations, and the Lead is expected to stay current on the latest and greatest from Amazon as well as the broader industry. The Team Lead will ensure our team continues to polish our practice to deliver faster with higher quality and better performance for our clients. • Morning meetings with internal team and clients, • Requirements analysis and design conversations when you have a new project starting., • Working on issues in Jira with your team - building systems, creating CloudFormation/Serverless templates to deploy resources, etc., • Helping junior team members with struggles in code and in teamwork., • Studying new AWS Services, tools, or even new languages to address project needs., • You need to be ready to learn quickly!, • Demonstrated expert knowledge of AWS services and cloud architecture, • Experience with AWS services, including Lambda, DynamoDB, S3, CloudFormation, RDS, Redshift, VPC/Network configurations, • 10+ years of development experience with a recent focus on ___, working with AWS services., • Thorough knowledge of agile methodologies such as Scrum, • Ability to mentor more junior team members and to correct constructively, fostering growth in the team’s skills while strengthening relationships amongst team members, • The ideal candidate seeks to understand before prescribing a solution. About UsTTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage. We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries. TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity. Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications. As part of our commitment to fair and efficient hiring practices, TTEC Digital uses artificial intelligence (AI) tools to help screen applications and match candidates to job requirements. These tools assist our human recruiters but do not make final hiring decisions. #LI-Remote

Location: Remote (U.S.-based, U.S. Citizens Only) Type: Full-Time GovWorx is a mission-driven technology company dedicated to supporting public safety agencies—including 911 Emergency Communications Centers, law enforcement, and fire/EMS departments—through responsible AI solutions. Our platforms, such as CommsCoach, BluAssist, and MedAssist, leverage operational data to enhance training, quality assurance, and performance evaluation, aiming to improve staffing, morale, and efficiency across public safety sectors. As a Software Engineer at GovWorx, you will be contributing on a team through the design, planning, and implementation phases of our Software Development Lifecycle. This includes participating in software design and architecture for the team’s projects, directly contributing to the development work, and providing peer review and guidance for the other engineers on the team. You will be expected to be self-driven and adhere to our quality, security, and architecture standards. Note: This role is open exclusively to U.S. citizens due to the sensitive nature of the data and regulatory compliance requirements. * Software Design & Architecture: * Produce clear architectural diagrams, documentation, and implementation plans. * Follow company architectural guidelines and industry best practices whether developing software for distribution as Software as a Service or on-premises. * Software Development: * Ability to write code across the entire stack; front-end, backend, and database. * Ability to write meaningful automated tests including Unit Tests, integration tests, and functional automation (e.g. Selenium, Playwright, etc). * Collaboration and Support: * Work closely with cross-functional teams, including engineering and customer success. * U.S. Citizenship required. * Bachelor’s degree in Information Technology, Computer Science, or a related field. * Minimum of 5 years of experience as an individual contributor working in software development, preferably within SaaS or technology-driven organizations. * Expertise in .NET and/or Java (Spring Boot experience a major plus). * Experience with React, Angular, or other modern javascript frameworks. * Experience writing and documenting public & private APIs. * Experience with Amazon Web Services and Infrastructure as Code. * Experience with Relational Databases such as MySQL, Postgres, etc. * Alternative datastores such as OpenSearch, Redshift, etc. are a major plus. * Strong understanding of web development frameworks and architectures. * Excellent problem-solving skills and the ability to work independently in a remote environment. * Strong communication and interpersonal skills, with the ability to collaborate effectively across teams. * Experience with CJIS compliance is highly preferred. * Background in public safety, emergency communications, or related fields. * Familiarity with AI-driven platforms and their security considerations. At GovWorx, you'll be part of a team committed to making a meaningful impact on public safety through innovative technology solutions. We offer a collaborative, remote-friendly work environment where your contributions will directly influence the safety and efficiency of first responders nationwide. If you're interested in this opportunity or know someone who would be a great fit, please reach out to us. We're excited to find a dedicated professional to lead our IT and security initiatives as we continue to grow and support our public safety partners.

Welcome to ___— where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of ___, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company. Location & Flexibility Our Zendesk Customer Success Manager will be an integral part of our CX Platforms Team at TELUS Digital. This role will have the option to be in a Work From Near (Hybrid) capacity based out of one of the following offices: Charlottesville, VA, Durham, NC, Columbus, OH, or Boston, MA, OR in a Work From Anywhere (Remote) capacity from within the U.S. TELUS Digital is seeking an exceptional Zendesk Customer Success Consultant (AI & Support Ops) to help clients accelerate value from their Zendesk and Zendesk for Contact Center solutions. This role requires deep Zendesk expertise, a customer-centric consulting approach, and the ability to deliver hands-on configuration and practical solutions in a fast-paced, agile environment. This is primarily a managed services and post-go-live optimization role, with the opportunity to lead AI expert advisory engagements as part of our services. As part of our customer success, managed services, and support operations consulting team, you will partner with client stakeholders and TELUS Digital delivery teams to optimize Zendesk solutions after go-live. You will lead post-go-live support and optimization by triaging issues, identifying root causes, implementing configuration enhancements, and advising on best practices to improve efficiency, agent experience, and resolution outcomes. You will also enable teams through documentation, training, and change adoption. A core focus of this role is AI adoption and optimization to increase automated and assisted resolution. You will accelerate customers’ time to value by driving adoption and operational excellence for Zendesk AI, from initial deployment through scale, leveraging capabilities such as Copilot, automation, bots, and QA features to increase productivity, improve resolution rates, and enhance self-service and reporting. This role also supports TELUS Digital’s AI advisory offerings, providing phased guidance and ongoing optimization for Zendesk AI Agents and/or Zendesk Copilot. This role is ideal for someone passionate about improving customer experiences and energized by continuous optimization of Zendesk and AI-enabled support operations. * Managed Services Delivery & Customer Success * Deliver billable managed services for Zendesk and Zendesk Contact Center, focused on platform health, adoption, and measurable outcomes * Manage a portfolio backlog of optimization, maintenance, and enhancement requests, including intake, scoping, prioritization, and progress updates * Respond to reactive requests while providing proactive recommendations to improve performance and adoption * Coordinate escalations and high-impact issues, communicating clearly and driving resolution to maintain customer confidence * Support Operations Advisory & Optimization * Lead discovery and needs assessments to understand support goals, pain points, and constraints * Advise clients on best practices across ticket lifecycle, SLAs, routing, escalation, and agent workflows * Translate operational recommendations into practical platform changes and process improvements * Zendesk Administration & Configuration * Configure and optimize Zendesk capabilities across Support, Guide, Messaging, and voice or contact center workflows * Build and maintain workflows using Zendesk configuration tools such as triggers, automations, views, macros, and forms * Manage configuration changes with testing, validation, and clear documentation * AI Adoption & Resolution Acceleration * Drive adoption and optimization of Zendesk AI capabilities, including Copilot, AI Agents, automation, and QA features * Improve assisted resolution through AI-supported summaries, suggested replies, and agent guidance * Improve automated resolution through effective bot experiences, containment, and handoff to agents * Monitor AI performance and quality, then tune workflows and knowledge sources to improve results over time * AI Expert Advisory Engagements * Deliver billable AI expert advisory engagements that help clients define use cases, success metrics, and an AI adoption roadmap * Provide phased guidance across AI rollout, expansion, and ongoing optimization to improve automated and assisted resolution * Produce clear recommendations and action plans, and track progress against agreed outcomes * Reporting, Analytics & Support Insights * Build and maintain dashboards and reporting to track volume, backlog, resolution performance, and key support KPIs * Analyze ticket and CSAT data to identify trends, root causes, and improvement opportunities * Provide clear recommendations and stakeholder updates based on data and observed outcomes * Enablement, Documentation & Change Adoption * Deliver training and workshops for admins, leaders, and agents to support adoption of new workflows and AI features * Create and maintain practical documentation including runbooks, playbooks, and configuration notes * Improve self-service and knowledge by assessing Help Center performance and recommending content updates * Integrations & Technical Troubleshooting (Partner with Engineering) * Troubleshoot issues across configuration, routing, APIs, and webhooks, and coordinate escalation to engineering when needed * Support integration discovery and requirements, and assist with testing and validation * Document incidents, root cause findings, and remediation steps to prevent repeat issues * Bachelor’s degree in Business, Computer Science, Engineering, or equivalent practical experience * 3+ years in customer success, managed services, CRM/contact center consulting, or support operations roles with hands-on Zendesk responsibility * Zendesk Expertise: Proven experience configuring and optimizing the Zendesk Suite (workflows, routing, roles/permissions, Guide/knowledge, and reporting); experience with Zendesk Contact Center is an asset * AI and Automation: Experience driving adoption and optimization of Zendesk AI capabilities such as Copilot, AI Agents, and QA features, with a focus on improving assisted and automated resolution * Support Operations Knowledge: Strong understanding of support processes and metrics, including ticket lifecycle, SLAs, knowledge management, and omnichannel operations * Technical Aptitude: Comfortable troubleshooting configuration and integration issues, reading API logs, and working with JSON (basic HTML/CSS/JavaScript and XML are a plus) * Consulting and Delivery Skills: Ability to lead discovery, translate business problems into practical recommendations, scope and estimate work, and manage a prioritized backlog across customers * Communication and Client Management: Strong stakeholder management and written communication skills; able to build trusted relationships with both technical teams and senior leaders * Zendesk Certifications: Zendesk Certified Support Administrator and/or other relevant Zendesk certifications * Managed Services Experience: Experience supporting a portfolio of customers, balancing competing priorities, and delivering outcomes within subscription-based or hours-based services * AI Advisory Experience: Experience delivering structured AI advisory engagements, success plans, and optimization roadmaps tied to measurable outcomes * Integrations (Partnered): Familiarity with REST APIs, webhooks, and middleware; able to support discovery and troubleshooting while partnering with engineering for complex builds * Platform Breadth: Experience with other CRM/CCaaS platforms (e.g., Salesforce Service Cloud, Microsoft Dynamics, Genesys, Five9, Amazon Connect) * Facilitation: Strong workshop and training facilitation skills for admins, agents, and leadership audiences At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us. For more information on how we use your information, see our .

About us At Auctane, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items — over $200 billion worth — to recipients around the globe. The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Endicia, Metapack, GlobalPost, Packlink, and Return Rabbit. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart. Our values Win as One. Delight Customers. Deliver Great Outcomes. About the role The primary purpose of the Field Customer Success Manager position is to build and maintain strong relationships with our most strategic customers. Customer Success Managers (CSMs) learn their customer’s business goals and help them achieve those goals through the use of Auctane products and services. CSMs look for opportunities to make a customer's account as efficient as possible, as well as look for potential areas of monetization. Responsibilities include maintaining a strong knowledge of ShipStation and E-Commerce, specifically in regard to carrier choice and understanding what services yield the highest return in company monetization. Field CSMs perform these functions while embedded in the market they serve which allows them to meet with their customer face to face as often as needed. Being based in the market they serve better enables them to build strong trust and prevent customer and revenue churn. This position is remote and is based in Pittsburgh, PA or Greensboro, North Carolina or Raleigh, North Carolina. Travel Requirements: Spend 3-4 days per week physically with customers at their shipping locations Travel to Auctane’s home office or other training/meeting locations within the US 2-4 times per year Sales Perks: • 🌴 Fully Paid Annual International President's Club Trip (Auctane Employee Plus One), • 🌐 Exciting and Motivating Annual Global Revenue Kick Off Week at HQ in Austin, TX, • 💰Competitive Compensation Packages Salary Range for CO applicants is: $100K base + $24K variable commission. About the team The Customer Success department's purpose is to to build and maintain strong relationships with our most strategic and highest revenue producing customers. The team provides customers with exceptional service and technical expertise in shipping, logistics, software and hardware. The department drives retention, increases merchant shipments by saving them time and money, and helps the business to grow profitable revenue by recommending and implementing Auctane products and services. What will you be doing? • Researches and analyzes current accounts for signs of efficiency and potential for monetization, • SalesForce, Looker, MGMT, • In-depth understanding of ShipStation Applications and E-Commerce markets., • Read and interpret documentation and use critical thinking to resolve issues and communicate functionality of the application to users., • Initiates escalations for cases that need more extensive troubleshooting, code changes, or other developer support utilizing a standard escalation process., • Ability to use programs like Jira, ZenDesk., • Knowledge of ShipStation’s new and existing features and integrations through release notes, documentation, and training., • Ability to research individually using resources and draw conclusions using critical thinking., • Ability to write clear and concise notes with appropriate detail following the escalation procedures., • Get in contact and meet with customers to inform them of potential savings and changes in their account that will benefit their process as well as what they are spending with their carriers., • Ability to use programs like Looker, SalesForce, and MGMT, • Knowledge of ShipStation’s new and existing features and integrations through release notes, documentation, and training., • Ability to recognize deficiencies within accounts in terms of process and workflow., • Knowledge of best practices in shipping given the customer’s selling vertical., • Knowledge of carriers and the shipping industry of the current day., • Ability to communicate complex carrier information in a way that is consumable to the customer., • Communicates trending questions, issues, and product suggestions internally, clearly and concisely., • In-depth knowledge of ShipStation, • Ability to clearly explain and define issues and expectations., • Collaborates with other departments to ensure the customer experience is seamless., • Ability to clearly explain and define issues and expectations, with all necessary details., • Assist ShipStation support staff with resolving escalated customer conversations, • Work with ShipStation support agents on tactics to help de-escalate volatile customer conversations., • Meet with customers to analyze their account for deficiencies in workflow, automation, and carrier spend, as well as look for monetization opportunities., • Travel to customer locations and provide in-person guidance and partnership, • Deliver Business Reviews and other value added materials (Carrier Cost Analysis Reports, Feature launch materials, etc) to customer in person at their business/shipping locations, • In the event of major platform issues or any kind of business interruption, join the customer in person at their location, triage the issue in real time, and demonstrate our commitment to resolution What are we looking for? • Four or more (4+) year’s of account management and/or customer service experience, • Proven experience managing 15-30 enterprise customers OR 30-50 enterprise and SMB customers, • Has experience doing quarterly in-person customer visits, • Experience with B2B or SaaS software preferred, • High School Diploma or G.E.D required, • Based locally in the Pittsburgh, Greensboro or Raleigh market. Field CSMs perform these functions while embedded in the market they serve which allows them to meet with their customer face to face as often as needed. Being based in the market they serve better enables them to build strong trust and prevent customer and revenue churn. The Tech • Salesforce, • Zoom, • Zendesk, • JIRA, • Slack, • G Suite, • Looker What do we offer? • 🛬Take the reins of your time off with our Flex Time Off policy – because work-life balance should always be in your hands!, • 🌅 We offer 12 paid holidays for all of our US employees!, • 💰401k employer matching program – because your future deserves a friendly boost!, • ⭐️We conduct annual merit reviews to recognize and reward your hard work and achievements., • 🏐 Health and Wellness: The well-being of our team is super important to us. Choose from different options that include medical, dental, and vision plans., • 🧠Employee Assistance Program. We offer up to 8 free mental health sessions., • 💪🏽We offer gym discounts to help you stay fit and healthy!, • 📚We offer education reimbursement to all employees, ensuring that you can pursue your educational goals while excelling in your career with us. Invest in your future and let us support your growth every step of the way., • 🔗 Employee Referral Program! We reward employees helping us find top talent!, • 💜 An inclusive and upbeat work environment. The personality and opinions of each of our team members are important and valid; we aim to offer all employees a safe environment where they can be themselves and thrive., • 🏢 Attractive HQ in the heart of central Austin, Texas. Additional Position Duties: (The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.) • Sit for prolonged periods of time, • Utilize wrist and hands for a prolonged period of time, • Walk short distances, • Stand for short periods, • Speaking and conversing with others, • Lift up to 25lbs without assistance up to chest height Equal Opportunity Employer/Veterans/Disabled If you are based in California, we encourage you to read this important information about the ShipStation Privacy Policy for California residents___

NT Concepts is a dynamic and innovative company dedicated to addressing the most critical challenges in National Security. We are seeking a highly skilled Senior Software Engineer to join our team and contribute to our mission-driven work. At NT Concepts, we value initiative, creativity, and continuous self-improvement. If you are a motivated and talented software engineer looking for a challenging and rewarding role, we encourage you to apply. Join our team and discover new opportunities for growth and development. Clearance: An active Secret clearance is required. Candidates with an active TS/SCI or TS/SCI with Polygraph are strongly preferred. U.S. citizenship is required. Location: Chantilly, VA with 50% remote flexibility As a Senior Software Engineer on our solutions delivery team, you will have the opportunity to work on high-impact projects that drive the digital transformation of critical government systems. You will collaborate with a talented team to design, develop, and deploy cutting-edge solutions that make a meaningful difference. Responsibilities: • Collaborate with cross-functional teams to explore new ideas and technologies, and drive the adoption of lean agile practices, • Design, develop, and deploy software solutions using modern tech stacks and Ops methodologies (DataOps/DevSecOps/MLOps), • Work closely with customers to understand their unique technical and data challenges, and develop creative solutions to address them, • Take ownership of code quality, testing, and iteration, with a focus on continuous improvement and automation, • Coding solutions that adhere to customer security and requirements, • Ensure compliance with software design, development, testing, integration, and sustainment standards, • Research technology solutions, prioritize assignments, and work to resolve issues based on customer and business requirements, • Ensure that products are designed and developed for scalability, robustness, maintainability, and interoperability, • Create, implement, and adopt Development Best Practices Qualifications: • 6+ years of experience with full-stack software development leveraging multiple programming languages (e.g. Python, Django, Angular, TypeScript), • Clearance: An active Secret clearance is required. Candidates with an active TS/SCI or TS/SCI with Polygraph are strongly preferred. U.S. citizenship is required., • Experience with containerization software (e.g., Kubernetes, Docker), • Experience with cloud container orchestration and deployment (e.g., Fargate, ACI, EKS/ECS, GKE, AKS), • Experience with API design and implementation, • Experience working with a DevOps team, • Experience working with databases (e.g. PostgreSQL, MySQL, MongoDB, etc.) to include:, • Basic understanding of relational database design principles (e.g. Normalization vs Denormalization), • General knowledge of database administration concepts (e.g. users, schemas, constraints), • Basic query development experience, • Experience supporting code reviews, • Experience working in a fast-paced agile environment, • Demonstrated proficiency with Git version control systems, • Proven experience with modern tech stacks and Ops methodologies (DataOps/DevSecOps/MLOps), • Excellent collaboration and communication skills, with the ability to work effectively in a fast-paced, agile environment, • Strong desire to learn, grow, and improve, with a focus on delivering high-quality solutions that meet customer need Preferred Qualifications: • Preferred candidates present experience working on the backend with a Model-View-Controller (MVC) design pattern, • Experience working with Python for backend development is ideal, • Preferred experience with Fargate container environments, • Experience developing long-running ETL processes, • Experience with Cloud Providers, preferably AWS, • Preferred Certifications include Amazon Developer Associate, Amazon Solutions Architect Associate, • Demonstrated ability to effectively engage with Sponsor Information System Security Managers (ISSMs) to ensure security compliance of software Physical Requirements: • Prolonged periods sitting at a desk and working on a computer., • Must be able to lift up to 10-15 pounds at times. #JT Founded in 1998 and headquartered in the Washington DC Metro area, NT Concepts is a private, mid-tier company with clients spanning the Intelligence and Defense communities. We deliver end-to-end data and technology solutions that advance the modernization, transformation, and automation of the national security mission—solutions with real impact developed in a strong engineering culture that encourages technical growth, leadership, and creative “big idea” problem-solving. Employees are the core of NT Concepts. We understand that world-changing concepts happen in collaborative environments. We are a company where talented teams work together using innovation and expertise to solve our clients’ most critical challenges. Here, you’ll ___, opportunities to bolster your skills and develop new abilities, and a company culture dedicated to support and service. In addition to our benefits program, we encourage our employees to take part in ___, which paves the way for positive social change. If joining a stable company with strong professional growth opportunities resonates with you, and you seek vital, mission-driven projects (for some pretty cool clients) that use your specific talents, we’d love to have you move forward with us.

Location: Remote (U.S.-based, U.S. Citizens Only) Type: Full-Time GovWorx is a mission-driven technology company dedicated to supporting public safety agencies—including 911 Emergency Communications Centers, law enforcement, and fire/EMS departments—through responsible AI solutions. Our platforms, such as CommsCoach, BluAssist, and MedAssist, leverage operational data to enhance training, quality assurance, and performance evaluation, aiming to improve staffing, morale, and efficiency across public safety sectors. As a Lead Software Engineer at GovWorx, you will be responsible for leading a team through the design, planning, and implementation phases of our Software Development Lifecycle. This includes driving software design and architecture for the team’s projects, being hands-on with the development work, and providing peer review and guidance for the other engineers on the team. You will be expected to be self-driven and adhere to our quality, security, and architecture standards. Note: This role is open exclusively to U.S. citizens due to the sensitive nature of the data and regulatory compliance requirements. * Team Management: * Ensure efficient team operations including standups, retrospectives, and other ceremonies. * Peer review and adherence to company development processes and standards. * Participate in hiring and team member performance evaluations/coaching. * Software Design & Architecture: * Produce clear architectural diagrams, documentation, and implementation plans. * Follow company architectural guidelines and industry best practices whether developing software for distribution as Software as a Service or on-premises. * Software Development: * Ability to write code across the entire stack; front-end, backend, and database. * Ability to write meaningful automated tests including Unit Tests, integration tests, and functional automation (e.g. Selenium, Playwright, etc). * Collaboration and Support: * Work closely with cross-functional teams, including engineering and customer success. * U.S. Citizenship required. * Bachelor’s degree in Information Technology, Computer Science, or a related field. * Minimum of 5 years of experience as an individual contributor working in software development, preferably within SaaS or technology-driven organizations. * Minimum of 2 years leading software development teams. * Expertise in .NET and/or Java (Spring Boot experience a major plus). * Experience with React, Angular, or other modern javascript frameworks. * Experience writing and documenting public & private APIs. * Experience with Amazon Web Services and Infrastructure as Code. * Experience with Relational Databases such as MySQL, Postgres, etc. * Alternative datastores such as OpenSearch, Redshift, etc. are a major plus. * Strong understanding of web development frameworks and architectures. * Strong understanding of VOIP/Telephony including protocols like SIP, SDP, SIPREC, RTP, etc. * Understanding of handling and manipulating audio streams/codecs. * Excellent problem-solving skills and the ability to work independently in a remote environment. * Strong communication and interpersonal skills, with the ability to collaborate effectively across teams. * Experience with CJIS compliance is highly preferred. * Background in public safety, emergency communications, or related fields. * Familiarity with AI-driven platforms and their security considerations. At GovWorx, you'll be part of a team committed to making a meaningful impact on public safety through innovative technology solutions. We offer a collaborative, remote-friendly work environment where your contributions will directly influence the safety and efficiency of first responders nationwide. If you're interested in this opportunity or know someone who would be a great fit, please reach out to us. We're excited to find a dedicated professional to lead our IT and security initiatives as we continue to grow and support our public safety partners.

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As we continue to expand and transform the primary care experience, we're looking for a Practice Coordinator to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! As a Practice Coordinator at One Medical, you will be the onsite lead and support your practice team members in delivering the highest quality and best experience to our patients. You will be responsible for championing best practices with our patients and team members to ensure the practice runs smoothly with a focus on operational excellence, active daily management, scheduling, inventory management, and facilities management. The Practice Coordinator is the subject matter expert on workflows and processes and serves as the practice team's main point of contact for daily clinical operational oversight. You will motivate, support, and under direction of your Operations Manager, provide direction, and coach your teammates to ensure consistent high performance of the practice and support your team through change and growth. You are proficient in the art of customer-service, support roles, administrative work, and motivating a team or peers, especially through times of change. You are skilled in nuanced patient communication with an emphasis on consistent high quality patient-centered experiences, and foster open communication with team members. You are currently looking for your next opportunity to support and lead a team at an organization that is transforming healthcare. If this sounds like you, we would love to connect. What you'll likely work on: • Ensure operational readiness of the practice through regular team check ins, review of staffing, monitoring of task queues, adherence to standard work, and conducting end of month practice operations such as publishing shift schedules for both administrative and clinical team members, • Provide team support and leadership through training, coaching, and mentoring of team members and team recognition, • Drive performance improvement though active daily management, including office huddle facilitation and monitoring performance metrics, • Perform inventory management including ordering and receiving supplies, expiration tracking, waste minimization, and completing counts, • Support the financial health of the practice through office budget review and managing copay and revenue cycle, • Monitor and own Net Promoter Score (NPS) responses and respond to service recovery cases, escalating to the Operations Manager as needed, • In partnership with with Clinical Leadership and the Operations Manager, support quality health outcomes, patient safety, regulatory compliance, and implement improvement initiatives to manage population health, • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, and strong knowledge of billing and insurance, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectation, perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, and supporting facility, security, and IT requests as encountered, • At least 1 year of experience in a supervisory or lead role in high touch customer service or patient facing healthcare, • Proven ability to foster strong, collaborative team-dynamics that ensure a supportive and engaged team culture, • Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams, • Strong written and verbal communication skills, • Successful completion of One Medical clinical training and state required education and/or certifications within first six months of employment (One Medical sponsored), • Relevant experience as a Medical Assistant or Phlebotomist preferred; those without experience are encouraged to apply (training is provided), • Proven track record of leading successful change management and process improvement efforts preferred One Medical is committed to fair and equitable compensation practices The range for this role is $28.00 - $31.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit This is a full-time role, working 40 hours per week, based in-person with our team and patients at our office in Mamaroneck, NY. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Job DescriptionAbout Loop: Loop is an agentic restaurant intelligence software that augments back office of restaurant chains by automating workflows and delivering intelligence across the finance, operations and marketing functions. Loop deploys AI agents built by our in-house team of AI engineers, strategists and subject matter experts into restaurant brands bringing industry best practices in handling complex internal functions. We have offices in San Francisco, New York, Tampa and India. Loop is one of the fastest growing restaurant technology companies powering a few billion dollars in revenue and growing to serve 10K+ restaurants within 3 years across some of the most recognizable brands of the USA, helping them grow their topline & bottomline. Loop is built by a world class team of entrepreneurs, operators, leaders and AI engineers from different industries, ranging from cutting edge big-tech, management consulting, investment banking among others across companies like Uber, Google, Amazon, McKinsey and others. About the Role: As an Enterprise Delivery strategist in the Strategy & Operations charter of Loop, you are a custodian of value delivered to Loop’s Enterprise customers through our marketing product. Loop’s products power a few billion dollars in revenue today and are poised to scale multifold over the next few years. As the products and the scope of service expands, you are expected to be the value custodian of Loop’s enterprise customers, obsessing over customer outcomes and optimizing for key metrics like time to value, engagement & outcomes for the marketing product of Loop, TruROI. In this role, you will cross-functionally impact our customer strategy by collaborating across functions like Sales/ GTM, Product Operations, Product & Customer Success while owning key customer value metrics. Responsibilities: • Ownership of key customer value metrics, • Building playbooks for the sales and customer support functions, • Ownership of all internal processes across analytics, product surfaces, content and communications across functions to ensure 10-star value delivery to customers, • Ownership of internal processes needed to monitor and improve agentic workflows, not limited to evals, system prompts, creating templates and agentic workflows for customers, etc, • Collaborating with the GTM/ Customer Success teams to own the implementation and business roadmap, taking business needs and customer needs into account Eligibility/ Fit: You are most likely a strong candidate for this role if you:, • Have at least 8-12 years of experience in a marketing role in a direct to consumer brand, or in the E-commerce, CPG or the restaurant industry, • Have been a growth marketer across the lifecycle - acquisition, retention, reactivation and product marketing, • Are inherently a great sales person - be it selling a product, vision, idea, project or anything else!, • Have the ability to break fairly complex problems into smaller parts and build the necessary processes and systems around them., • Have the ability to think metrics, funnels and dashboards, • Have exhibited leadership while also having worked in IC roles across your previous roles, • Have the ability to understand complex customer/ business problem statements from the lens of business and can make tradeoffs and build for the right customer outcomes, • Demonstrate key cultural values of Loop across radical ownership, customer obsession and have the ability to lose no time & move fast on solving problems.

Job Description Randa Apparel & Accessories is one of the world’s leading fashion clothing and accessories companies, operating across 11 countries with a portfolio of 30+ iconic brands, including Haggar, Levi’s, Tommy Hilfiger, Calvin Klein, Totes, Isotoner, and Columbia Sportswear. With over 100 years of industry leadership, RAA continues to produce exceptional products and services, delighting customers and empowering partners worldwide. From the #1 dress pant brand in North America to the #1 belt and wallet, RAA sets the standard for excellence and innovation We empower our associates, create growth opportunities at every level, and strive to make RAA the best place to build a career. Want to work at a diverse, equitable, & inclusive workspace where associates are encouraged to bring their true, authentic selves? Apply today and fashion your future with RAA. Location: 420 5th Ave, New York, NY 10018 Salary Range: $75,000 - $80,000 Schedule: Hybrid (3 days in-office / 2 days remote) Position Summary: We are seeking a Digital Account Executive to join our growing E‑Commerce team, with a primary focus on managing and expanding our Amazon.com and Retailer.com businesses. In this fast‑paced, high‑visibility role, you will partner closely with cross‑functional teams and report to the Senior Director of E‑Commerce Sales to drive growth, optimize performance, and execute best‑in‑class digital strategies. Essential Job Functions: • Optimize and grow assigned digital accounts, with a primary focus on Amazon and Retailer.com, • Build strong relationships and collaborate closely with Amazon Vendor Managers and SVS partners, • Partner with the content team to deliver best‑in‑class PDPs and ensure accurate, timely NIS submissions, • Analyze Amazon’s digital shelf, category trends, and competitive landscape to identify gaps, assortment opportunities, and areas to improve share, • Collaborate cross‑functionally with forecasting, merchandising, and marketing teams to achieve shipment and financial goals, • Partner with retail sales teams to maximize top‑line shipments and drive increased product penetration, • Communicate retail trends, performance updates, challenges, and opportunities to internal and external stakeholders, • Lead the execution and timeline management of all client projects, ensuring accuracy and on‑time delivery, • Manage day‑to‑day client communication and service-related inquiries, • Support daily call‑outs, project monitoring, and issue resolution to ensure timely and accurate completion, • Work closely with sales leadership to develop and maintain best practices that support customer satisfaction and operational excellence, • Oversee top‑line shipments for key merchandise categories within assigned account structures, • Develop assortment recommendations aligned with financial objectives in partnership with business planning, • Build deep product knowledge across all key merchandising categories, • Advanced proficiency in Microsoft Office (Excel, Word, Outlook) and a strong understanding of core retail math concepts, • Excellent written, verbal, and organizational skills, • Highly motivated, professional, dependable, and results‑driven, with the ability to manage multiple priorities, • Strong problem‑solving skills and the ability to perform effectively under pressure, • Creative thinker with a proactive, solutions‑oriented mindset, • Energetic, enthusiastic, and action‑oriented, • Strong relationship‑building skills; collaborative team player who works well cross‑functionally, • Competitive base salary., • Hybrid work schedule., • Three weeks of paid time off within the first year of employment., • Company provided life insurance, short-term disability, long-term disability, and paid parental leave., • Health, vision, and dental insurance options with low employee contributions., • Commuter benefit plan., • Optional supplemental life insurance, pet insurance, and accident & critical illness insurance offered at a group discount rate., • 401(k)., • Unlimited access to our award-winning online fitness, and wellness program.

Job DescriptionDirector, Partner Development, Global Distribution Sales & Partnerships Location: United States Travel: Approximately 20% Target Total Comp Range: $270k (Base + Commission) About the Company Our client is a leading multi-cloud compliance and governance platform provider, helping organizations achieve continuous and autonomous cloud governance at scale. Built on cloud-native services, proprietary IP, and AI/ML capabilities, the company helps enterprises optimize cloud costs, improve operational efficiency, and maintain compliance with industry standards and regulations. The company's solutions are deployed across multiple industries, including Healthcare, Financial Services, Retail, Education, Technology, and Government. Backed by a strong leadership team, strategic investors, and industry advisors, the company has been recognized by leading analyst firms as an innovator in cloud management, compliance, and governance solutions. Role Overview Our client is seeking a Director, Partner Development, Global Distribution Sales & Partnerships to help drive partner-led growth across the Americas region. This role is ideal for a proven channel and partner development leader with experience building and executing sell-with and build-with strategies across cloud ecosystems, including distributors, MSPs, SIs, GSIs, and major cloud providers such as AWS, Microsoft, and Google. The successful candidate will work closely with partners to develop new service offerings, execute go-to-market initiatives, build pipeline, and drive revenue through partner-led sales motions. Key Responsibilities • Recruit, develop, and manage strategic partnerships across global distribution and partner ecosystems in the Americas region., • Own channel strategy and end-to-end sell-with motions with assigned partners to maximize business potential., • Develop and execute partner account plans with clear objectives, milestones, and measurable outcomes., • Build partner readiness by positioning differentiated solutions, enabling partner teams, and supporting joint go-to-market programs., • Co-develop and execute partner programs that drive customer acquisition, revenue growth, and market expansion., • Manage partner-driven sales opportunities, including pipeline development, forecasting, customer wins, and revenue tracking., • Leverage the broader partner ecosystem and collaborate with internal teams to identify and expand business opportunities., • Increase solution awareness and mindshare with partner executives, sales teams, and technical stakeholders., • Communicate partner plans, progress, key developments, and lessons learned to internal leadership and cross-functional teams., • Serve as an internal advocate for assigned partners and help remove barriers to execution., • Lead partner business reviews with partner leadership teams and internal stakeholders. Qualifications, • 10+ years of experience in indirect sales, channel sales, partner development, alliances, or partner channel management., • Strong experience working with cloud and managed service providers., • Broad understanding of cloud markets, including IaaS, PaaS, SaaS, cloud management, compliance, and governance solutions., • Experience working with key partner ecosystems, including distributors, LSPs, MSPs, SIs, GSIs, Microsoft, Amazon Web Services, and Google Cloud., • Proven experience developing and executing partner-led business strategies, channel programs, and joint go-to-market plans., • Demonstrated ability to build pipeline, manage forecasts, drive customer wins, and generate partner-led revenue., • Experience closing complex sales and securing executive sponsorship with limited management involvement., • Strong executive presence with excellent written and verbal communication skills., • Highly organized, detail-oriented, and able to translate complex business requirements into actionable plans., • Self-starter with a strong bias for execution, ownership, and measurable results. Experience working with hyperscalers, cloud marketplaces, distributors, MSPs, SIs, GSIs, or enterprise technology partners will be highly valuable.

Job DescriptionCloud Systems Architect Employment Type: Full-Time, Mid-levelDepartment: Information Technology We are seeking a Cloud Systems Architect with experience with cloud infrastructure to engineer and support public, private and hybrid clouds. The ideal candidate will be proficient in a variety of cloud hosts including Amazon Web Services and Microsoft Azure at a minimum. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- The candidate will be knowledgeable of the most recent updates and developments and act as an advisor to our customer in reference to the cloud management strategies to be employed to take advantage of the benefits offered by cloud computing such as being able to function without any restrictions to the workload, initiate as many workstations as necessary per time period and pay only for what they actually use. - The candidate will also work with the IT Security team to manage and maintain cloud systems security of the data and network resources. - The candidate will also be responsible for engineering on customer premise applications and systems interconnected to cloud resources. - Designs and defines system architecture for new or existing complex computer systems. - Determines systems specifications, input/output processes, and working parameters for hardware/software compatibility and maintenance of system security. - Coordinates design of subsystems and integration of total system. Identifies, analyzes, and resolves program support deficiencies. - Develops and recommends corrective actions. - May provide technical guidance for database administrators and software developers. Qualifications:- Experience with and a complete understanding of the technology required for cloud computing.- Experience with the skills to migrate applications to the cloud.- Be able to build relationships between the customers and the team members.- The ability and the knowledge to integrate services and tools to any and all areas to be used such as networks and data processing.- The ability and the knowledge to implement security information and event management to keep the customer's assets safe.- Experience with meeting or exceeding the requirements of cloud provider service-level agreements Experience with AWS and Azure.- Knowledge of a multitude of programming languages including Python, PHP, Java, Node and Ruby on Rails.- Typically a Bachelor's Degree and 6 years work experience or equivalent experience. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Capnexus is a comprehensive services provider. Our team consists of outstanding professionals, highly experienced in designing, building, and supporting retail software. We see ourselves as a build-as-a-service provider who follows a repeatable business pattern that can be applied to a variety of platforms and verticals. Having a culture built on outcomes and delivery at the core of the business, Capstone is providing its customers with a complete suite of services for software development, system analysis, integration, implementation, and support, as well as the option to engage a single team to perform all the services they require. Who You Are and What You'll Do: Capnexus is looking for a highly skilled Senior AWS Full Stack Developer to design, develop, and deliver a cloud-native application for a 12-week AI-powered modernization engagement in the construction industry. You will serve as a hands-on full stack developer building an intelligent subcontractor pre-qualification platform leveraging AWS services including Amazon SES, QuickSight, Lambda, and API Gateway, with a modern frontend and serverless backend. This is an exciting opportunity to work on cutting-edge generative AI solutions that transform manual document review workflows into automated, intelligent processes. Responsibilities: • Design and develop the application architecture, UI/UX, and technical requirements during the Discovery & Design phase., • Configure and integrate AWS SES for automated email delivery and Amazon QuickSight for executive-facing dashboards., • Build and deploy a document upload portal enabling subcontractors to submit insurance certificates, bonding letters, and financial statements., • Develop RESTful and serverless APIs using AWS Lambda and Amazon API Gateway to support frontend/backend integration., • Create real-time status and risk profiling dashboards in Amazon QuickSight integrated with CMIC ERP data., • Integrate AI-powered document validation and exception management workflows driven by Amazon Bedrock., • Build and manage automated subcontractor outreach features including personalized email generation and response tracking via Amazon SES., • Develop and host frontend applications using AWS Amplify, Amazon S3, and Amazon CloudFront., • Participate in CI/CD pipeline setup, automated testing, and deployment to production environments., • Collaborate with cross-functional team members including AI/ML, DevOps, and Data Engineering resources., • Conduct integration testing, support user acceptance testing (UAT), and develop user training materials., • Contribute to knowledge transfer documentation and post-deployment operations guides. Qualifications: • 5+ years of full stack software development experience, with at least 2+ years working in AWS cloud environments., • Proficiency in modern frontend frameworks (React, Angular, or Vue) and backend development using Python, Node.js, or TypeScript., • Hands-on experience with AWS serverless architecture including Lambda, API Gateway, S3, and Amplify., • Experience building and configuring Amazon QuickSight dashboards and data visualizations., • Familiarity with Amazon SES for transactional and automated email workflows., • Strong understanding of RESTful API design, data modeling, and cloud-native integration patterns., • Experience with CI/CD pipelines and DevOps practices (AWS CodePipeline, CodeBuild, or equivalent)., • Solid skills in frontend/backend integration, application testing, and deployment automation., • Excellent problem-solving, communication, and collaboration abilities within Agile/Scrum teams. Nice to Have: • Experience with Amazon Bedrock, Amazon Textract, or other AWS AI/ML services., • Familiarity with ERP systems or API integrations (CMIC or similar construction/enterprise platforms)., • AWS Certification (Developer Associate or Solutions Architect)., • Experience with CloudFront CDN configuration and S3 static site hosting., • Background in construction, insurance, or financial services industries. "Our Culture": At Capnexus, the central principles that we all adhere to, and the glue that holds us together, are our keystones. Our four keystones are: • "A Customer Obsessed, Delivery Focused, Culture", • We're driven to exceed our customers' expectations by listening, leading, solving problems, and delivering what we promise, • We aim to be the most dependable and trusted partner serving our customers. TRUST = CONSISTENCY x TIME, • "A Culture of Learning and Sharing", • We value "Lifetime Learners"; those who are hungry, competitive, curious, and self-motivated in their pursuit of knowledge., • Personal and professional growth depends on teamwork and continuous learning. By sharing knowledge, skills, ideas, and effort, we benefit our customers, ourselves, and our communities., • We recognize that the thoughts, feelings, and backgrounds of others are as important as our own. Everyone has something to learn and everyone has something they can teach., • Knowledge and ability are valued. Sharing knowledge and helping others learn new capabilities is valued exponentially., • "A Culture of Growth and Scalability", • Growth comes from not establishing barriers in your role. "Cross functional skill sets are valued and help us deliver to our customers in a truly agile fashion. It comes with understanding that when asked to do something new, you will need support, have questions, and make some mistakes along the way., • The most elegant solution is a simple solution. Simple doesn't mean easy. It's often more difficult to break a complex problem down into simple, scalable terms. We don't appreciate, or value, over architected solutions or superfluous coding., • Time is one of our most precious commodities. Scalability implies being respectful of this and passionate about making the most efficient use of each and every one of our team members time., • "All Work is Strategic", • No matter how small a project or assignment appears, every single engagement is an opportunity for us to prove ourselves, build trust, and develop relationships that last and grow, • Every task, interaction, and commitment matters, • Big or small, we execute our plans and strategies with focus, commitment, and passion We offer: Job Type: Full-time, short-term Benefits: • Remote work Capnexus is an equal opportunity employer. We embrace and celebrate diversity and are committed to creating an inclusive and safe environment for all employees. Experience comes in many forms, and we're dedicated to adding new perspectives to the team. We encourage you to apply even if your experience doesn't perfectly align with what we have listed. We look forward to hearing from you. No Agencies Please!

Job Description Role Summary: We’re looking for a motivated Junior Amazon Connect Developer to join our team in building and supporting cloud-based contact center solutions. In this role, you’ll work closely with senior engineers and business teams to design, implement, and optimize scalable systems leveraging Amazon Connect and various AWS services. This is a great opportunity to gain hands-on experience in cloud development and customer engagement technologies. Key Responsibilities: * Contact Flow Development: * Design, develop, and maintain voice and chat contact flows in Amazon Connect. * Implement serverless functions using AWS Lambda (Node.js, Python, or Java). * Incorporate Amazon Lex for conversational chatbot functionality. * System Integration: * Connect Amazon Connect with internal systems and third-party tools using APIs, S3, DynamoDB, and API Gateway. * Support integrations with CRMs like Salesforce or ServiceNow. * Configuration & Optimization: * Set up routing profiles, queues, and agent hierarchies. * Analyze usage data and feedback to improve system performance and call flows. * Monitoring & Maintenance: * Use CloudWatch for logging, monitoring, and alerting. * Troubleshoot production issues and ensure platform reliability. * Documentation & Collaboration: * Maintain up-to-date documentation for all integrations and flows. * Work with QA, DevOps, and product teams to deliver high-quality solutions. Required Qualifications: * 1–3 years of experience in software development or cloud engineering. * Some hands-on exposure to Amazon Connect or similar contact center technologies. * Familiarity with AWS Lambda, Lex, S3, DynamoDB, and API Gateway. * Basic programming knowledge in Node.js, Python, or JavaScript/TypeScript. * Understanding of CI/CD pipelines, Git, and Infrastructure-as-Code (CloudFormation or CDK). * Strong analytical and communication skills. * Willingness to learn and receive training on Amazon Connect. Preferred Qualifications: * AWS Certified Developer or AWS Cloud Practitioner certification. * Experience with Salesforce Service Cloud Voice or similar CRM integrations. * Understanding of telephony, IVR, and ACD systems. * Familiarity with Agile/Scrum development environments.

Job DescriptionAbout Loop: Loop is an agentic restaurant intelligence software that augments back office of restaurant chains by automating workflows and delivering intelligence across the finance, operations and marketing functions. Loop deploys AI agents built by our in-house team of AI engineers, strategists and subject matter experts into restaurant brands bringing industry best practices in handling complex internal functions. We have offices in San Francisco, New York, Tampa and India. Loop is one of the fastest growing restaurant technology companies powering a few billion dollars in revenue and growing to serve 10K+ restaurants within 3 years across some of the most recognizable brands of the USA, helping them grow their topline & bottomline. Loop is built by a world class team of entrepreneurs, operators, leaders and AI engineers from different industries, ranging from cutting edge big-tech, management consulting, investment banking among others across companies like Uber, Google, Amazon, McKinsey and others. About the Role: As an Enterprise Delivery strategist in the Strategy & Operations charter of Loop, you are a custodian of value delivered to Loop’s Enterprise customers through our operations product. Loop’s products power a few billion dollars in revenue today and are poised to scale multifold over the next few years. As the products and the scope of service expands, you are expected to be the value custodian of Loop’s enterprise customers, obsessing over customer outcomes and optimizing for key metrics like time to value, engagement & outcomes for the operations product of Loop, Protect. In this role, you will cross-functionally impact our customer strategy by collaborating across functions like Sales/ GTM, Product Operations, Product & Customer Success while owning key customer value metrics. Responsibilities: • Ownership of key customer value metrics, • Building playbooks for the sales and customer support functions, • Ownership of all internal processes across analytics, product surfaces, content and communications across functions to ensure 10-star value delivery to customers, • Ownership of internal processes needed to monitor and improve agentic workflows, not limited to evals, system prompts, creating templates and agentic workflows for customers, etc, • Collaborating with the GTM/ Customer Success teams to own the implementation and business roadmap, taking business needs and customer needs into account Eligibility/ Fit: You are most likely a strong candidate for this role if you:, • Have at least 8-12 years of experience in an operations role in the restaurant industry or a direct to consumer brand or in the E-commerce, CPG or the hospitality industry, • Have been a Senior Manager or Director of Operations or in other senior operational roles, managing a broad charter across operations, • Are inherently a great sales person - be it selling a product, idea, project, vision or anything else!, • Have worked at a restaurant in-store in any capacity for 3 months or more., • Have the ability to break fairly complex problems into smaller parts and build the necessary processes and systems around them., • Have the ability to think metrics, funnels and dashboards, • Have exhibited leadership while also having worked in IC roles across your previous roles, • Have the ability to understand complex customer/ business problem statements from the lens of business and can make tradeoffs and build for the right customer outcomes, • Demonstrate key cultural values of Loop across radical ownership, customer obsession and have the ability to lose no time & move fast on solving problems.

Job DescriptionAbout Loop: Loop is an agentic restaurant intelligence software that augments back office of restaurant chains by automating workflows and delivering intelligence across the finance, operations and marketing functions. Loop deploys AI agents built by our in-house team of AI engineers, strategists and subject matter experts into restaurant brands bringing industry best practices in handling complex internal functions. We have offices in San Francisco, New York, Tampa and India. Loop is one of the fastest growing restaurant technology companies powering a few billion dollars in revenue and growing to serve 10K+ restaurants within 3 years across some of the most recognizable brands of the USA, helping them grow their topline & bottomline. Loop is built by a world class team of entrepreneurs, operators, leaders and AI engineers from different industries, ranging from cutting edge big-tech, management consulting, investment banking among others across companies like Uber, Google, Amazon, McKinsey and others. About the Role: As an Enterprise Delivery strategist in the Strategy & Operations charter of Loop, you are a custodian of value delivered to Loop’s Enterprise customers through our finance product. Loop’s products power a few billion dollars in revenue today and are poised to scale multifold over the next few years. As the products and the scope of service expands, you are expected to be the value custodian of Loop’s enterprise customers, obsessing over customer outcomes and optimizing for key metrics like time to value, engagement & outcomes for the finance product of Loop, Balance. In this role, you will cross-functionally impact our customer strategy by collaborating across functions like Sales/ GTM, Product Operations, Product & Customer Success while owning key customer value metrics. Responsibilities: • Ownership of key customer value metrics, • Building playbooks for the sales and customer support functions, • Ownership of all internal processes across analytics, product surfaces, content and communications across functions to ensure 10-star value delivery to customers, • Ownership of internal processes needed to monitor and improve agentic workflows, not limited to evals, system prompts, creating templates and agentic workflows for customers, etc, • Collaborating with the GTM/ Customer Success teams to own the implementation and business roadmap, taking business needs and customer needs into account Eligibility/ Fit: You are most likely a strong candidate for this role if you:, • Have at least 8-12 years of experience in a finance, F,P&A or accounting role in a direct to consumer brand or in the E-commerce, CPG, hospitality or the restaurant industry, • Have been a Senior financial controller, senior manager or director of finance, managing the lifecycle across accounting, F,P&A & treasury, • Are inherently a great sales person - be it selling a product, idea, project, vision or anything else!, • Have the ability to break fairly complex problems into smaller parts and build the necessary processes and systems around them., • Have the ability to think metrics, funnels and dashboards, • Have exhibited leadership while also having worked in IC roles across your previous roles, • Have the ability to understand complex customer/ business problem statements from the lens of business and can make tradeoffs and build for the right customer outcomes, • Demonstrate key cultural values of Loop across radical ownership, customer obsession and have the ability to lose no time & move fast on solving problems., • Are a CFA/ CPA charter holder

Job Description Tacombi is looking for a Director of Digital & E-commerce to join our team! Tacombi is seeking a Director of Digital & E-commerce to develop and lead our digital strategy. The right candidate is an experienced digital leader and true omni-channel thinker, who is comfortable balancing tactical execution and strategic leadership. This candidate has experience with foodservice delivery platforms, including owned and third party, and a track record of optimization. This leader will be capable of launching our CPG DTC business, and is an expert in digital marketing (including SEM), paid social, report development, agency management and team building. This leader will have the ability to recruit and manage top talent in the digital space. Your responsibilities will include: * Build 2022 and 3-year strategic plans, inclusive of off-premises, DTC and retailers. * Plan through capital needs of individual plan components, inclusive of a new Tacombi App, a Customer Relationship Management (CRM) plan, a DTC site, etc. * Identify growth opportunities, do budgetary and campaign planning, manage subsequent execution. * Help Tacombi.com reach its business objectives by leveraging SEM, SEO, affiliate, re-marketing, direct mail, paid social and other innovative mediums. * Grow Tacombi.com * Acquire new customers for Tacombi.com and convert users of 3P Apps to owned channels, increasing the percent of owned v. 3P * Improve the experience for customers using Tacombi.com and our app. Develop quantitative ways of measuring consumer satisfaction before and after changes. * Gather and leverage data fromtakumi.com and our app to drive business decisions. * Leverage data to gain leadership buy-in. * Develop a plan for to complete a better on the customer relationship and enhance the customer experience through digital transactions * Developing at the table system that enhances the customer experience, leveraging QR * codes or other * Work with cross functional partners in Taqueria operations and marketing to test other * points of digital connection with customers * Develop, build and manage Tacombi’s e-commerce and digital infrastructure and strategy to drive a seamless consumer experience. * Launch Vista Hermosa DTC site with retail products and unique to DTC innovation * Launch and manage Amazon business for Vista Hermosa * Launch DTC offering for Tacombi.com, potentially leveraging our Taquerias for fulfillment * Lead strategy and execution of all brand paid advertising on search and social platforms, including Facebook, Instagram, YouTube, and search engines. * Full P&L responsibility, including budget, hitting sales targets and maintaining bottom line targets. * Lead email marketing and customer lifecycle programs, including subscription acquisition, retention/reactivation programs and loyalty building communications across all digital channels. * Support creative production and planning with our internal brand and design teams by providing a constant feedback loop on performance and collaborating on new ideas to iterate and text messaging * Ensure proper collaboration between IT, Marketing, Creative and other cross-functional teams to deliver on eCommerce and Digital sales and performance objectives You should have: * An In-depth understanding of e-Commerce business models and how to drive e-commerce sales through innovative, effective and cost-efficient marketing/merchandising programs and strategies * Experience selecting and managing vendor partnerships * A consumer-centric mindset—you’ll learn the Tacombi consumer and make decisions through that lens * Proven ability to develop strategic plans independently while enlisting support cross-functionally * A partnership mentality—to work closely with marketing, design, sale sales and finance * Entrepreneurial and creative solution oriented mindset, with the ability to flex and help marketing and sales partners * You are: * Driven to make your work and the output of your team better each day * A self-starter with an entrepreneurial spirit, who is hungry for wins * An entrepreneur who takes ownership for results and how those results are achieved * A high achiever who is constantly striving to step up your game and learn new skills * One who takes initiative and demonstrates resourcefulness as a self-starter * Adaptable and ready for anything that comes your way; possessing strong critical thinking skills * Comfortable in a fast-paced environment where change is a constant * Driven, analytical and detail oriented * Passionate about collaborating cross-functionally to drive business change, even when it’s difficult * Flexible with ability to shift as priorities do * An “always on” sense of urgency; must be able and willing to work flexible hours and tackle needs as they arise * Genuine in your desire to help build bridges to Mexico, committing to authentically sharing the tradition and history of Mexico through great cuisine and hospitality. Why Tacombi: * We strive to build a culture driven by our values. * Adventure: You welcome the unknown and thrive in a growing environment * Fellowship: You love working with a team in service of one another and the community * Resourcefulness: You think creatively and get more done with less! * We care about our team members' health, wealth, and overall well-being. * Medical, dental and vision benefits for all full time employees * HSA/FSA available for pre-tax healthcare expenses * Retirement savings via a 401K * Pre-tax commuter benefits * We know that your quality of life matters. * Sick days * 10 company holidays * Vacation * While we ask all employees to join us in the HQ office (The Oficina), we allow for flexibility to match your working style and needs. * We want you to grow with us. * If you can help us find Tacombi talent, we’ll show our appreciation and reward you with a referral bonus. * Build your future along with ours. We invest in training and development to support team growth. * We love tacos. * Sharing authentic Mexican taco culture means knowing it. Eat tacos every day, on us!

Job Description Job Title: Senior Product Manager Location : Hybrid Compensation : 50-60$/Hr on C2C/1099 Work Authorization: GC, USC Position Summary We are seeking a seasoned Senior Product Manager to lead the strategic migration of our legacy contact center platforms (e.g., Avaya) to Amazon Connect, with a specific focus on healthcare payer operations. This role will be responsible for delivering scalable, cloud-native, and intelligent contact center solutions that enhance member and provider engagement, improve operational efficiency, and ensure compliance with healthcare industry standards. The ideal candidate will have a strong background in healthcare payer environments, deep experience with contact center technologies, and a proven ability to drive digital transformation initiatives in regulated industries. Key Responsibilities · Lead the end-to-end migration of legacy contact center systems (e.g., Avaya, Cisco) to Amazon Connect, from discovery and planning through execution and rollout. · Define and execute the product strategy and roadmap for contact center modernization, aligning with enterprise goals, user needs, and compliance requirements. · Collaborate with IT, telephony/voice infrastructure teams, business operations, clinical teams, and customer service leadership to define functional and technical requirements. · Serve as the primary voice of the customer (members, providers, internal users) in developing contact center features, IVR flows, routing logic, and integration with downstream systems (e.g., CRMs, case management tools, claims systems). · Evaluate and optimize customer journeys across voice and digital channels (chat, SMS, email), ensuring seamless and empathetic support experiences. · Leverage AWS ecosystem tools (e.g., Lex, Lambda, Connect Flows, Contact Lens) to enable smart routing, automation, sentiment analysis, and real-time analytics. · Develop and track key KPIs and performance metrics (e.g., average handle time, NPS, first call resolution, abandonment rates) to ensure quality and efficiency. · Own vendor relationships, contracting, and governance for telephony, transcription, workforce management, and analytics tools. · Champion agile methodologies, backlog prioritization, and sprint execution across cross-functional teams. · Drive change management, training, and adoption strategies across operational teams to ensure successful platform transition. Required Qualifications · 7+ years of product management experience, with at least 3 years leading initiatives in contact center platforms or voice automation within a healthcare payer setting. · Strong understanding of healthcare call center operations, including member services, provider support, care management, and utilization review. · Proven experience with Amazon Connect migration projects, including integration with AWS services, telephony architecture, and IVR design. · Solid knowledge of HIPAA, PHI handling, and security best practices in cloud communications. · Experience with voice UX, IVR design, and contact center reporting/analytics. · Strong business and technical acumen with the ability to translate complex requirements into clear user stories and product features. · Demonstrated success influencing cross-functional teams, executive stakeholders, and vendor partners. · Expertise in agile frameworks, especially SAFe or Scrum, and tools like JIRA, Confluence, and Productboard. Education · Bachelor’s degree in Computer Science, Information Systems, Healthcare Administration, or related field required. · Master’s degree or certifications in Product Management, Cloud Technologies (especially AWS), or Healthcare IT preferred. Preferred Experience · Direct experience with Amazon Connect, Avaya, Genesys, or Cisco telephony platforms and their migration to cloud-based environments. · Knowledge of CRM platforms (e.g., Salesforce, ServiceNow) and their integration into contact center ecosystems. · Experience designing omnichannel strategies across voice, chat, and digital self-service. · Familiarity with workforce management tools and quality assurance processes for contact centers. · Experience managing cross-market rollouts in multi-state health plans or Blue Cross organizations. Job Type: Full-Time Location: US (Remote/Hybrid – Preferred locations: Brillio Offices or St. Louis, MO) Industry: Healthcare / Health Insurance / Digital Transformation / Cloud Contact Centers

Job Description About Us: Founded in 1878 by Silviano Venchi, Venchi has become a global leader in chocolate and gelato, blending Italian tradition with a commitment to craftsmanship and well-being. With over 145 years of history, Venchi offers more than 350 chocolate recipes and 90 gelato flavors, adhering to the highest quality standards while embracing the principles of the Mediterranean diet. The company focuses on enhancing quality of life, social connections, and environmental respect through its products. Supported by over 1,600 employees, Venchi operates more than 180 stores in over 70 countries, with headquarters in Milan, a factory in Cuneo and 4 regional offices in Hong Kong, Shanghai, New York, and Beijing. Join us at Venchi and be part of a story that celebrates moments of cheerfulness with indulgent products crafted for your well-being. About the Role: We are seeking an experienced Digital Marketplaces Manager with a strong track record of driving digital sales at scale and leading high performing teams. The ideal candidate brings deep expertise in online marketplaces and the ability to shape and accelerate the digital growth of a premium brand across the US. This role will take full ownership of the US digital marketplaces business, including Amazon, Faire, Goldbelly, DoorDash, and future platforms. The successful candidate will combine strategic leadership, data driven decision making, and platform expertise to drive profitable growth, optimize the customer experience, and expand our presence across multiple digital ecosystems. Responsibilities: * Own the US P&L across all digital marketplaces (Amazon, Faire, Goldbelly, DoorDash, and others), driving sustainable growth and profitability through strategic planning and execution. * Lead and develop a team while collaborating cross-functionally with E-commerce, Wholesale, Marketing, IT, Customer Service, Logistics, and external partners to optimize product listings, customer journeys, assortment, and visibility across each platform. * Define and execute channel-specific and cross-marketplace strategies, balancing brand positioning, commercial performance, and operational efficiency. * Manage Amazon advertising across Sponsored Products, Brands, and Display campaigns. * Develop and implement data-driven sales targets and action plans for the US market, aligned with overall commercial and brand objectives. * Expand and strengthen Venchi's presence on Amazon in the US and accelerate sales growth. * Oversee assortment planning, inventory forecasting, pricing, promotions, and availability across marketplaces, adapting strategies to the specific mechanics of each platform. * Analyze marketplace performance metrics and translate insights into actionable recommendations for continuous improvement, leveraging tools such as Amazon Vendor Central, platform-native analytics, and Power BI. * Identify and champion new opportunities, platforms, and initiatives to accelerate sales growth and brand awareness across the digital marketplace ecosystem. Qualifications: * 8+ years of experience in digital marketplaces, e-commerce, or B2B/B2C digital sales, with expertise in P&L ownership with evidence of ROI optimization. * Minimum 3 years of experience and strong hands-on expertise in managing Amazon Vendor accounts, combined with a solid understanding of other marketplaces (e.g., Faire, Goldbelly, DoorDash, or similar). * Proven track record of driving sales growth and achieving ambitious targets in fast-paced, high-growth environments. * 2+ years of experience leading and managing a team preferred. * Strong analytical mindset, with proficiency in performance drivers and key analytics tools (e.g., Vendor Central, Retail Analytics and Console Ads Power BI, competitor, and pricing analysis tools). * Excellent communication, collaboration, negotiation, and organizational skills. * A structured problem-solver with strong decision-making capabilities and comfort operating with a high degree of ownership. * Passion for digital trends, evolving marketplace dynamics, and continuous improvement. * Positive, flexible, and results-oriented mindset (chocolate and gelato enthusiasm a plus!). Pay range and compensation package: This role offers a base salary of $120,000 to $130,000, plus a bonus tied to the achievement of key company objectives. The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise. Join us at Venchi and help us bringing the Italian way of life and delicious flavors to every corner of the world! We look forward to hearing from you!

Job Description About FACE FOUNDRIÉ: FACE FOUNDRIÉ is an efficient + effective focused facial bar that provides affordable, approachable and accessible skincare in a modern + inclusive environment. FACE FOUNDRIÉ specializes in all things face; facials, lashes, brows and skincare. We're setting the new standard in the growing $9 billion skincare services industry with a vision to establish an unparalleled presence across the nation. Our goal is to provide efficient and effective services in a modern, open concept, meeting clients wherever they are in their skincare journey. What sets FACE FOUNDRIÉ apart is our commitment to delivering innovative and effective cutting-edge services. We’ve been featured in FORBES, Entrepreneur, Marie Claire, and have performed over 360,000+ services in the last year. The brand currently has 56 locations open and is continuing to expand nationwide. FACE FOUNDRIÉ is seeking individuals that are passionate about skincare, driven by innovation, and eager to be part of a company that is making a positive impact in the skincare industry. Join us as we continue to redefine the skincare industry because we believe when you feel good, you do good. Operations: • Greets guests in a timely and friendly manner, • Assist the Manager in scheduling needs, schedule cuts that need to be made throughout the day and assigning team breaks., • Assists the Manager with inventory counts, ordering products, Amazon order, receiving products and to ensure inventory is accurate, • Responsible for achieving store and individual sales goals., • Assist in training estheticians to ensure they are confident in protocols, product knowledge, selling and compliance, • Train new and existing estheticians on ongoing training and protocol changes which includes but is not limited to products and services, • Assists the Manager in holding the esthetician team accountable to hitting benchmarks on current programs and initiatives including service sales, product sale, membership goals and rebook., • Assists the Manager in ensuring all FACE FOUNDRIÉ standards are being upheld, • Confident in having coaching conversations with team members Assist in Marketing initiatives which may include but are not limited to events, pop-ups, social media content Position Requirements • New Jersey Esthetician License Required, • 1-2 years of prior leadership experience, • Saturday and Sunday availability, • Availability to work onsite events (Nights and weekends)

Job DescriptionAre you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies headquartered in the US to the top of the list. Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Utilizing more than 66 trillion data points, sophisticated machine learning and AI models, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of global brands depend on Pattern’s ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplaces—including Amazon, Walmart.com, Target.com, eBay, Tmall, TikTok Shop, JD, and Mercado Libre. To learn more, visit pattern.com or email . Pattern has been named one of the fastest growing tech companies headquartered in North America by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek’s Global Most Loved Workplaces®. Frequently Asked QuestionsWhat is a day in the life of a Senior Ecommerce Manager of Apparel? • Manage a portfolio of 2–4 apparel partner brands, driving sales performance, marketplace growth, and brand visibility across ecommerce platforms., • Develop and execute comprehensive marketplace strategies for each apparel brand, optimizing product assortment, pricing, and digital merchandising in line with seasonal trends and consumer insights., • Oversee daily marketplace operations, including product uploads, content optimization, inventory monitoring, and promotional campaign execution for apparel SKUs., • Serve as the go-to apparel marketplace expert, maintaining deep knowledge of platform algorithms, apparel category best practices, and emerging ecommerce trends., • Analyze competitive apparel landscapes to identify whitespace opportunities and inform growth strategies for partner brands., • Lead regular business review meetings with brands, delivering actionable insights on apparel category performance, inventory health, and merchandising effectiveness., • Ensure operational excellence by coordinating with internal teams to guarantee seamless execution of merchandising, order fulfillment, and customer experience initiatives., • Partner with Operations to proactively manage inventory, address supply chain challenges, and maintain in-stock availability for key apparel styles., • Collaborate with Advertising and Marketing teams to align promotional efforts with merchandising and seasonal apparel launches.What will I need to thrive in this role?, • Bachelor’s degree in Business, Merchandising, Marketing, or a related field., • Proven experience leading ecommerce or online marketplace efforts for apparel brands (D2C, Amazon, Walmart.com, or similar platforms)., • Advanced analytical and data management skills, with the ability to interpret sales data, market trends, and consumer behavior to shape apparel strategy., • Strong self-motivation and proactive approach, thriving in a fast-moving apparel ecommerce environment., • Unwavering commitment to ethical standards, brand integrity, and customer satisfaction.What does high performance look like?, • Consistently delivers on all projects and assignments with attention to quality and deadlines., • Demonstrates full ownership and accountability over apparel brand initiatives, seeing projects through from concept to execution., • Effectively communicates and manages up and across leadership and cross-functional teams, to ensure alignment and actioning with speed and accuracy., • Actively engages in team and cross-functional collaborations, bringing forward ideas and engaging in constructive dialogue., • Maintains exceptional organization and attention to detail, ensuring flawless execution across all apparel ecommerce tasks.What is my potential for career growth?, • You will work alongside a team of Senior Ecommerce Managers of Apparel and report to the Director of Apparel, with regular mentorship from the VP of Ecommerce, • You'll be immersed in a data-driven, results-oriented environment with exposure to senior leadership and key partner brands., • Opportunities to lead impactful projects, expand your skillset, and contribute ideas in a collaborative setting are abundant., • High performers have a clear pathway to expanded leadership responsibilities and broader strategic influence within Pattern’s growing apparel division.Sounds great! What’s the company culture? We are looking for individuals who are:, • Game Changers- A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern’s processes and outcomes., • Data Fanatics- A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data., • Partner Obsessed- An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner’s expectations, and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern., • Team of Doers- Someone who is a part of a team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners.What is the hiring process?, • Initial phone interview with Pattern’s talent acquisition team, • Video interview with a hiring manager, • Onsite interview with a panel of department leaders, • Professional reference checks, • Executive review, • OfferHow can I stand out as an applicant?, • Discuss professional accomplishments with specific data to quantify examples, • Provide insights on how you can add value and be the best addition to the team, • Focus on mentioning how you would be partner obsessed at Pattern

Job Description Role Summary: We are seeking a highly skilled Technical Lead to drive the design, development, and optimization of AWS-based contact center and backend solutions. This role will focus on Amazon Connect and related AWS services, serving as a hands-on leader responsible for architecture, integrations, and technical excellence across customer engagement platforms. Key Responsibilities: Architecture & Design • Define and own the technical roadmap for Amazon Connect and related systems., • Architect scalable, secure, and resilient cloud-based contact center solutions., • Lead modernization and migration from legacy telephony platforms to Amazon Connect., • Oversee and guide a scrum team of developers through project delivery. Development & Integration • Design and build IVR/contact flows, Lex bots, routing logic, and voice/chat automation., • Integrate Amazon Connect with Salesforce, ServiceNow, and other enterprise systems., • Develop event-driven applications using AWS Lambda, API Gateway, DynamoDB, EventBridge, and Kinesis., • Implement AI-powered automation using Amazon Bedrock, OpenAI, or LangChain., • Train and mentor engineers transitioning into Amazon Connect development. Operations & Support • Oversee production stability, incident response, and performance tuning., • Conduct root-cause analysis and maintain observability via dashboards and SLIs/SLOs., • Ensure system reliability and compliance with security and IAM standards. Leadership & Collaboration • Lead and mentor cross-functional teams across development, data, and infrastructure., • Partner with network/security teams to uphold QoS and compliance requirements., • Provide tools and dashboards for business and operations reporting. Required Skills & Qualifications: • 10+ years of experience in telephony, contact center, or AWS backend development., • 3+ years hands-on experience with Amazon Connect (preferred)., • Strong AWS expertise: Lambda (Node.js/Python), API Gateway, DynamoDB, S3, CloudWatch, and IAM., • Experience integrating Salesforce Service Cloud Voice or similar CRM systems., • Familiarity with SIP, RTP, PSTN, QoS, and packet loss mitigation., • Strong understanding of REST/GraphQL APIs, JWT, OAuth, and SAML., • Proficiency with Terraform, CloudFormation, Git, and CI/CD tools., • Excellent communication, leadership, and stakeholder management skills. Preferred Certifications: • AWS Certified Solutions Architect or Developer, • Salesforce Service Cloud or Omni-Channel Certification

Job DescriptionWhat We Do Gecko Robotics is helping the world’s most important organizations ensure the availability, reliability, and sustainability of critical infrastructure. Gecko's complete and connected solutions combine wall-climbing robots, industry-leading sensors, and an AI-powered data platform to provide customers with a unique window into the current and future health of their physical assets. This enables real-time decision making to increase the efficiency and safety of operations, promote mission readiness, and protect the environment and civilization from the effects of infrastructure failure. Role at a Glance Our Forward Deployed Engineers are not support engineers, they’re builders. Forward Deployed Engineers build our business within the context of a single customer at a time. They seek out valuable problems that hold our customers back. The problems we work on are multi-domain, affecting cashflow, production, safety, and the environment. A Forward Deployed Engineer doesn’t stop at finding problems, but goes on to create solutions and prove their value, owning the process from start to finish. Forward Deployed Engineers, by solving a specific version of the problem for a specific customer, also help to navigate Gecko’s platforms - Gecko’s tools that scale across customers. What you will do * Solve Real Problems: We search for the highest impact problems we can find, we spend a lot of time with our customers to understand their true nature, we come up with new ways, and we don’t quit until we’ve reached impact. * Growth: The problems we work on are hard. No one has yet solved them. We are constantly learning and trying - and that includes learning about ourselves. We are a group who loves to grow - even if it requires hard work to do so. Technologies We Use * Python, Javascript, React * Google Cloud, Amazon Web Services About You * Bachelor’s degree in fields such as Computer Science, Computer Engineering Mathematics, Software Engineering, Physics, Mechanical Engineering, Electrical Engineering, or relevant experience. * 3+ years of experience in a similar position. * Familiarity with data structures, storage systems, cloud infrastructure, front-end frameworks, and other technical tools. * Understanding of how technical decisions impact the user of what you’re building. * Proficiency with programming languages such as Java, C++, Python, JavaScript, or similar languages. * Ability to work effectively in teams of technical and non-technical individuals. * Skill and comfort working in a rapidly changing environment with dynamic objectives and iteration with users. * Demonstrated ability to continuously learn, work independently, and make decisions with minimal supervision. * Willingness and interest to travel as needed. Who We Are At Gecko, our people are our greatest investment. In addition to competitive compensation packages, we offer company equity, 401(k) matching, gender-neutral parental leave, full medical, dental, and vision insurance, mental health, ongoing professional development, family planning assistance, and flexible paid time off. Gecko values collaboration, innovation, and partnership, and we believe we do our best work when we're together in person. We’re an office-first culture but understand that sometimes you may need to work from home. Many people are in the office five days a week, others need a bit more flexibility. Ultimately, we care about the outcomes we achieve - and creating a culture of autonomy and trust that enables that impact. Gecko is committed to creating a culture of inclusion and belonging, and we are proud to be an equal opportunity employer. We believe it is our collective responsibility to uphold these values and encourage candidates from all backgrounds to join us in our mission to protect today’s infrastructure and give form to tomorrow’s. All qualified applicants will be treated with respect and receive equal consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, national origin, disability, uniform service, veteran status, age, or any other protected characteristic per federal, state, or local law. If you are passionate about what you do and want to use your talents to support our critical mission, we’d love to hear from you. Compensation Range: $140K - $245K

Job Description The Role As a Digital Activation, Senior Strategist at Direct Agents, you will be a strategic growth partner to our clients—going beyond media buying to drive real business outcomes. You'll leverage data-driven insights through our proprietary Kanopy platform and cross-channel expertise to impact revenue, LTV, and market share. Working at the intersection of strategy, technology, and performance, you'll help clients scale their businesses while staying ahead of the evolving digital landscape. Compensation $95,000 - $105,000 base salary depending on experience, with annual compensation reviews based on performance. Potential bi-annual bonus based on company and individual performance. Key Responsibilities • Serve as a trusted growth advisor to assigned client accounts, focusing on business impact (LTV, market share, revenue growth) over tactical metrics, • Leverage our proprietary Kanopy platform to uncover performance insights, identify optimization opportunities, and deliver strategic recommendations that drive results, • Lead integrated media strategy and planning across programmatic, paid social, and paid search, • Partner with paid media execution teams to guide optimization and implement experimentation strategies, • Proactively identify account growth opportunities and surface new service recommendations based on performance patterns, • Lead weekly/bi-weekly client calls, quarterly business reviews, and executive presentations with ROI-focused storytelling, • Stay current on emerging platforms and capabilities to bring innovative ideas to client engagements, • Embrace a technology-forward mindset—learning, using, and contributing to our proprietary agentic AI tools and automations, • 4-6 years of experience in paid media (search, social, programmatic) marketing, preferably with e-commerce, subscription, entertainment, or direct response clients., • Experience with TTD, Stackadapt, DV360, Yahoo, preferred, • Demonstrated ability to translate data into strategic business recommendations and actionable growth plans, • Comfort working with AI-powered tools and genuine curiosity about emerging marketing technology, • Strong analytical and problem-solving skills with proficiency in Microsoft Excel, • Expert understanding of customer acquisition and direct response online marketing, • Entrepreneurial spirit with a proven track record for taking initiative, • "Big picture" strategic perspective combined with willingness to roll up sleeves and do whatever it takes, • Excellent written and verbal communication skills with ability to present to C-Suite executives We operate at the intersection of technology, media, and strategy—where AI meets human expertise to produce outcomes that neither can achieve alone. Our client roster includes brands like Tennis Channel, Marvel, NYSE, Morgan Stanley, Prologis, and DistroKid. What Sets Us Apart Direct Agents isn’t for everyone—and that’s by design. We’re building something different. • Proprietary AI That Actually Works: Kanopy AI is our custom-built intelligence platform—real-time campaign optimization, media mix modeling, natural language analytics, and algorithm enrichment that gives our clients (and our sellers) a genuine edge. This isn’t a buzzword; it’s operational., • Exclusive Platform Access: Direct partnerships across Google AI Search, Meta, TikTok, Amazon, Freewheel, Teads, Stackadapt and best in class tech and media partners., • An Elite, Not Bloated, Team: 100+ operators who move fast, think deeply, and ship work that matters. No layers of bureaucracy. Direct access to senior leadership and the executives building the strategy., • AI Integration Across Everything: Claude, ChatGPT, and proprietary AI tools are embedded in our workflows—from data analysis and creative versioning to strategic planning and client intelligence., • 7x Crain’s Best Places to Work: A people-first culture with a 12-month average time to promotion, a 4-day workweek, and genuine investment in career development, • Certified Minority-Owned Business: 48% BIPOC representation across the agency, 60% female representation—a team that reflects the diverse markets we serve.Compensation & Benefits, • Competitive salary of $95,000 - $105,000 depending on experience, plus performance-based bonus structure (only where applicable), • Regular performance reviews with quarterly growth path check-ins, • Comprehensive health, dental, vision, and mental health benefits (One Medical, Talkspace, KindBody, Health Advocate), • 15–24 days PTO/year depending on seniority, plus birthday off, 7 sick/safe days, and up to 12 weeks paid parental leave, • New MacBook Pro and access to cutting-edge AI tools across the agency, • Sun-drenched penthouse Acceleration Hub on 5th Avenue in Flatiron—with commuter benefits and Citibike membership Please be aware of fraudulent recruiters and scams. If you move forward in our recruitment process, you will only be contacted by the Direct Agents HR team. Questions? Email Powered by JazzHR a2AOl7UNBf

Job Description Role Overview: We are seeking a Senior Amazon Connect Engineer to lead the design, development, and delivery of modern cloud-based contact center solutions leveraging Amazon Connect and related AWS services. This role will serve as a key technical authority, responsible for building scalable voice and chat solutions, driving system integrations, and ensuring high-performing, resilient architectures that enhance customer engagement. Key Responsibilities: Architecture & Design • Define and own the end-to-end technical strategy for Amazon Connect implementations., • Architect secure, scalable, and fault-tolerant contact center systems., • Lead platform modernization and migration from legacy telephony systems to AWS-based solutions. Development & Integration • Design and build advanced contact flows, Lex bots, routing logic, and IVR frameworks., • Integrate Amazon Connect with Salesforce, ServiceNow, and custom CRM applications., • Develop AWS-based backend services using Lambda, API Gateway, DynamoDB, Kinesis, and EventBridge., • Implement AI-driven experiences using tools such as Amazon Bedrock, OpenAI, or LangChain. Operations & Support • Support production environments and ensure system reliability through monitoring and automation., • Perform root-cause analysis and implement continuous improvements for incident management., • Establish observability metrics (SLIs/SLOs) and dashboards to track performance. Leadership & Collaboration • Mentor junior engineers and support team skill development., • Partner with network and security teams to maintain compliance, IAM policies, and QoS standards., • Deliver analytics and reporting capabilities for business operations. Required Skills & Qualifications: • 5–10+ years of experience in telephony, contact center technology, or AWS backend development., • 3+ years hands-on experience with Amazon Connect preferred., • Strong experience with AWS services including Lambda (Node.js/Python), API Gateway, DynamoDB, S3, CloudWatch, and IAM., • Experience integrating with Salesforce Service Cloud Voice or similar platforms preferred., • Knowledge of networking and telephony concepts such as SIP, RTP, and PSTN., • Experience with REST/GraphQL APIs, JWT, and OAuth/SAML authentication., • Familiarity with Terraform, CloudFormation, Git, and CI/CD automation., • Strong analytical, communication, and leadership skills. Preferred Certifications: • AWS Certified Solutions Architect or Developer, • Salesforce Service Cloud or Omni-Channel Certification

Job DescriptionImplementation ManagerAbout Clarion The hardest part of healthcare shouldn't be getting an appointment. Today, medical staff drown in backlogs of calls, faxes, and scheduling requests. Patients struggle to get the right care at the right time, staff members burn out, and clinics lose billions in revenue. This isn't a failure of care - it's a failure of capacity. Clarion exists to solve this problem at scale. Our AI agents handle the patient journey from end-to-end; from scheduling and rescheduling appointments, to managing referrals and prescription refills. Our AI performs complex workflows with a human-like touch that patients love. We've raised $10M from Accel, Y Combinator, and Sequoia (Scout), along with founders from Ophelia, Medallion, and Counsel Health. We're an in-person team based in New York City, moving quickly to ensure every patient gets the care they need. Why Join Us? * Solving a real-world challenge: We're addressing a critical problem that affects millions of patients and providers daily. Our AI agents outperform human schedulers and restore the time needed to focus on patients. * Early-stage with strong market validation: We've seen 10x revenue growth in the last year alone. We handle millions of interactions for customers ranging from virtual care clinics to a $5B health insurance company. * Founding team: Our co-founders bring a deep understanding of the healthcare landscape. Our CEO is a Stanford/Harvard-trained physician and clinical ops leader (Two Chairs, Ophelia), and our CTO is an ex-Amazon Alexa engineer who led AI/ML teams at Salesforce. * Outsized early impact: You'll be joining at an early stage where your contributions shape our company's trajectory, processes, and culture, with significant influence on how we grow. * In-person collaboration advantage: We've built in-person since day one and maintain this as a strategic advantage. We move faster, build stronger bonds, and create a cohesive culture. What You'll Be Working On * Own implementations end-to-end: Run every customer deployment from kickoff through go-live. Lead discovery sessions, collect scheduling rules and clinic workflows, build project plans, hold timelines, and coordinate across engineering and customer stakeholders to drive on-time launches. * Execute the non-engineering implementation work: Collect and organize customer inputs—scheduling rules, knowledge base content, provider configurations, appointment type matrices. Configure the Clarion platform where tooling allows—assistant settings, scheduling configurations, telephony routing, org setup. * Be the customer's primary point of contact: Lead kickoff calls, weekly syncs, and stakeholder check-ins. Send meeting recaps within 30 minutes. Manage all non-technical stakeholder communications and serve as the first line of response for customer issues post-launch. * Run UAT and drive go-live: Coordinate testing sessions where customers simulate real call scenarios. Track issue resolution, manage the production cutover, and ensure a smooth IVR redirect on launch day. * Own accounts post-launch: Lead recurring syncs and QBRs, triage inbound issues via Slack and email, monitor account health metrics, and surface expansion signals to the sales team. * Shape the product: Translate field observations and customer feedback into actionable requirements. Partner with engineering to prioritize admin tooling investments that reduce implementation effort over time. Requirements * Implementation experience: 3+ years running complex software implementations, technical onboarding, or customer-facing project management at a B2B SaaS company. You've owned timelines, managed stakeholders, and driven go-lives. * Semi-technical fluency: Comfortable navigating APIs, configuration interfaces, and technical documentation. You don't write production code, but you understand what engineers are building and can coordinate technical workstreams effectively. * Project leadership: Track record of managing multi-workstream projects and holding cross-functional resources accountable to deadlines. You track 15 things at once without dropping any. * Customer-facing presence: Experience as a primary customer POC—comfortable leading meetings with clinic operators and building trusted relationships with both technical and non-technical stakeholders. * Bias toward action: At our stage, the Implementation Manager is a player, not a coach. You do the work yourself rather than delegating or waiting. Interesting Challenges * Encoding operational DNA at scale: Every specialty practice has unique scheduling rules, referral logic, payer exceptions, and clinical workflows—often undocumented. You'll extract this knowledge from clinic operators and translate it into structured platform configurations. * Building the repeatable machine: Today's implementation process is being invented, not inherited. You'll develop, document, and improve the playbook after every deployment—identifying which steps can be templatized, automated, or handed to the customer. * Bridging AI and clinic operations: Our AI agents require iterative tuning, not just one-time configuration. You'll coordinate post-launch refinements across scheduling rules, knowledge bases, and prompt adjustments to drive accuracy in production. * Scaling without scaling headcount: Partner with engineering to prioritize the admin tooling and self-service capabilities that let one Implementation Manager handle the workload that currently requires multiple engineers. What We Offer * Direct mentorship: Work closely with our founding team and experienced leaders who will invest in your professional development * Meaningful equity: Early employee stock options with significant ownership potential * Comprehensive benefits: 100% covered healthcare, flexible time off, commuter benefits, weekly team lunches * Team culture: Quarterly retreats and monthly team events that build genuine connections in our close-knit NYC team * Impact at scale: Work that builds the infrastructure to help millions of patients access care Interview Process At each stage, we decide within 24hrs and update you shortly after: * First Chat (15 min) [Virtual]: A casual conversation about the role and your experience to see if there's a good initial fit. * Implementation Case Study (1 hr) [Virtual]: Walk through how you'd run an implementation. * Experience & Culture (30 min) [Virtual]: Deep dive into work style, culture fit, and previous experience. * Onsite (Half-day) [In-Person]: Visit our New York office to meet the team, review a real implementation audit, and propose process improvements collaboratively. If you're ready to build the system that gets every patient the care they need, we'd love to hear from you. Compensation Range: $135K - $180K

Job Description Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Mark43's mission is to empower communities and their governments with new technologies that improve safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools on which first responders rely. Our users are diverse, and we are committed to embracing diversity of thought and experience within our team. We are looking for an experienced Lead Software Engineer - Universal Search to lead the next phase of our 3rd party search and data integration platform at Mark43. In this role, you will own some of the most complex and impactful technical initiatives within the Universal Search domain, building and scaling the systems that power fast, accurate, secure access to critical data across our RMS, CAD, and analytics products. You will drive architecture across service boundaries, shape platform direction with cross-functional partners, and raise the technical bar for distributed systems, real-time indexing, authorization-aware retrieval, and search reliability in support of life-saving decision making for public safety users. Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. What You'll Do If you were on our team last week, you might have: • Led the technical design and execution of a major expansion of the universal search platform across RMS, CAD, analytics, and adjacent product surfaces, aligning multiple teams on architecture, sequencing, and long-term scalability., • Defined extensibility patterns and integration approaches for onboarding new internal and third-party data sources, balancing speed of delivery with maintainability, security, and operational excellence., • Reviewed and elevated designs and pull requests across authorization, index mappings, query paths, and service contracts, giving clear, high-leverage feedback that improved performance, resilience, and developer productivity., • Coordinated a complex release across multiple services and stakeholders, proactively managing risks, dependencies, and rollout strategy to deliver safely with minimal customer impact., • Owned the end-to-end delivery of a permission-aware global search capability, driving decisions from discovery and technical design through implementation, launch, observability, and iterative improvement., • Mentored engineers across the team, coached teammates through ambiguous technical decisions, and actively raised the quality bar on system design, testing strategy, and maintainable code. We are looking for a senior technical leader with 8+ years of professional software engineering experience who can independently lead large, ambiguous initiatives, influence technical decisions beyond their immediate team, and operate with a high degree of ownership in a distributed systems environment. Must-Haves: • Proficiency in Java with deep backend engineering experience, along with full-stack skills in React and TypeScript, and a proven track record of writing production-ready, well-tested, maintainable code., • Experience designing and integrating with third-party and internal systems to support search and data access across multiple product domains., • Experience with event-driven architectures using tools such as Amazon SNS, Amazon SQS, or Kinesis, including designing for resilience, observability, and iterative evolution., • Strong experience with AWS services such as Lambda, API Gateway, Step Functions, S3, ECS/EKS, DynamoDB, Aurora/RDS, IAM, and CloudWatch., • Demonstrated ability to use modern engineering tools, including AI-assisted development workflows where appropriate, to improve delivery velocity while preserving quality, security, and maintainability., • Strong understanding of indexing strategies, document and schema design, query optimization, and search relevance tradeoffs at scale., • Comfort leading delivery in CI/CD and Infrastructure-as-Code environments within a serverless-first, microservices-based architecture., • Excellent written and verbal communication skills, with the ability to influence technical and non-technical stakeholders across a division., • Demonstrated strength in system design: architectures services and APIs for scale, iterative delivery, and lower long-term cost of change., • Track record of leading large projects involving multiple engineers, proactively identifying dependencies, managing ambiguity, and delivering high-quality outcomes., • Ability to drive testing strategy, observability, and operational readiness across multiple areas of the product., • Experience owning platform or product capabilities that span multiple teams, tenants, or domains., • Familiarity with public safety, regulated domains, or other mission-critical software environments., • Mission-driven - You care deeply about building technology that improves lives and strengthens communities., • Curious and humble - You seek out different perspectives, ask thoughtful questions, and influence through credibility rather than title., • Team-oriented - You collaborate effectively across engineering, product, design, infrastructure, and support to deliver durable outcomes., • Growth-minded - You invest in your own development and actively help level up the engineers around you. Candidates must be located in the United States Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team. As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts. Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email requesting the accommodation.

Job DescriptionAbout Loop: Loop is an agentic restaurant intelligence software that augments back office of restaurant chains by automating workflows and delivering intelligence across the finance, operations and marketing functions. Loop deploys AI agents built by our in-house team of AI engineers, strategists and subject matter experts into restaurant brands bringing industry best practices in handling complex internal functions. We have offices in San Francisco, New York, Tampa and India. Loop is one of the fastest growing restaurant technology companies powering a few billion dollars in revenue and growing to serve 10K+ restaurants within 3 years across some of the most recognizable brands of the USA, helping them grow their topline & bottomline. Loop is built by a world class team of entrepreneurs, operators, leaders and AI engineers from different industries, ranging from cutting edge big-tech, management consulting, investment banking among others across companies like Uber, Google, Amazon, McKinsey and others. About the Role: As a Product Operations & strategy associate in the Strategy & Operations charter of Loop, you are a custodian of value delivered to Loop’s customers. Loop’s products power a few billion dollars in revenue today and are poised to scale multifold over the next few years. As the products and the scope of service expands, you are expected to be the value custodian of Loop, donning a product lens to maximize customer value. In this role, you will cross-functionally impact Loop’s strategy by collaborating across functions like Engineering, GTM & Customer Success while owning key product and value metrics. Responsibilities: • Ownership of product north star metrics and customer value metrics, • Building playbooks for the product and product support functions, • Ownership of all internal products needed to be built across functions to ensure value delivery to customers, • Ownership of internal processes needed to monitor and improve agentic workflows, not limited to evals, system prompts, creating templates and agentic workflows for customers, etc, • Collaborating with the product team on the product roadmap, taking business needs and customer needs into account Eligibility/ Fit: You are most likely a strong candidate for this role if you:, • Have 5-8 years of experience building/shipping software/ digital products in SaaS, AI, Consumer Internet, Fintech and other tech-forward industries, • Have proficiency in building low-code/ no-code tools or vibe-code your own products, • Have worked across product, growth, revenue or founder roles, • Have the ability to think metrics, funnels and dashboards, • Have the ability to break down complex business problems into parts and analytically solve them with obsession., • Have the ability to understand complex engineering problem statements from the lens of business and can make tradeoffs and build for a mix of AI and humans in the loop., • Demonstrate key cultural values of Loop across radical ownership, customer obsession and have the ability to lose no time & move fast on solving problems.

Job Description About Us: Pacvue is the leading Commerce Operating System, unifying retail media, commerce management, and advanced measurement across 100+ global marketplaces, including Amazon, Walmart, Target, and Instacart. Through Pacvue and Helium 10, our enterprise and SMB platforms, we empower over 70,000 brands, agencies, and sellers with AI-driven insights and technology to win in today's rapidly evolving commerce landscape. At Pacvue and Helium 10, great careers don't just happen — they're built. Here, you'll rise as an industry leader, push the boundaries of innovation, own your journey, and thrive as part of an inclusive global community that's redefining the future of commerce. About the role: The Senior Account Executive will be responsible for driving new business, retaining and growing existing accounts, and delivering exceptional customer service to clients. The ideal candidate will excel at building relationships, presenting Pacvue's value proposition to a variety of audiences, and executing Pacvue's established sales process to consistently achieve revenue goals. Responsibilities: • Deliver the highest level of sales and customer service to our clients., • Prospect, penetrate and create new relationships with clients. Have a good sales process from identification of account, identification of correct contact, continued nurturing, demo, and closing of the account., • Retain and grow revenue from existing advertisers through upsell opportunities., • Understand Pacvue's tool suite, value proposition, and be able to present demos to all types of audiences – from practitioner to executive leadership., • Utilize Sales CRM tools to track all pertinent account information and sales progress as well as forecast and prioritize to achieve goals., • Forecasting of expected revenue sold in., • 5+ years of B2B and/or SaaS sales experience, • Experience with sales CRM and prospecting tools such as Hubspot, Salesforce, Outreach.io or like programs, • Ability to work cross-functionally and with a wide range of employees with different skill sets., • Experience with paid search, eCommerce preferred, • Demonstrated ability to perform well in a highly dynamic, rapidly changing environment., • Experience selling digital or online media., • Excellent organizational, interpersonal, as well as written and verbal communication., • Flexible Paid Time Off, • Paid Holidays and Floating Holidays, • Medical, Dental, Vision, FSA/HSA, Life Insurance and Pet Insurance, • 401k with Employer Match, • Take up to 2 Days of Paid Time Off to Volunteer with a 501c Organization #LI-Remote Pacvue is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Job DescriptionAbout Loop: Loop is an agentic restaurant intelligence software that augments back office of restaurant chains by automating workflows and delivering intelligence across the finance, operations and marketing functions. Loop deploys AI agents built by our in-house team of AI engineers, strategists and subject matter experts into restaurant brands bringing industry best practices in handling complex internal functions. We have offices in San Francisco, New York, Tampa and India. Loop is one of the fastest growing restaurant technology companies powering a few billion dollars in revenue and growing to serve 10K+ restaurants within 3 years across some of the most recognizable brands of the USA, helping them grow their topline & bottomline. Loop is built by a world class team of entrepreneurs, operators, leaders and AI engineers from different industries, ranging from cutting edge big-tech, management consulting, investment banking among others across companies like Uber, Google, Amazon, McKinsey and others. About the Role: As a Delivery strategist in the Strategy & Operations charter of Loop, you are a custodian of value delivered to Loop’s customers through our marketing product. Loop’s products power a few billion dollars in revenue today and are poised to scale multifold over the next few years. As the products and the scope of service expands, you are expected to be the value custodian of Loop’s enterprise customers, obsessing over customer outcomes and optimizing for key metrics like time to value, engagement & outcomes for the marketing product of Loop, TruROI. In this role, you will cross-functionally impact our customer strategy by collaborating across functions like Sales/ GTM, Product Operations, Product & Customer Success while owning key customer value metrics. Responsibilities: • Ownership of key customer value metrics, • Building playbooks for the sales and customer support functions, • Ownership of all internal processes across analytics, product surfaces, content and communications across functions to ensure 10-star value delivery to customers, • Ownership of internal processes needed to monitor and improve agentic workflows, not limited to evals, system prompts, creating templates and agentic workflows for customers, etc, • Collaborating with the GTM/ Customer Success teams to own the implementation and business roadmap, taking business needs and customer needs into account Eligibility/ Fit: You are most likely a strong candidate for this role if you:, • Have at least 5-8 years of experience in a marketing role in a direct to consumer brand or in the E-commerce, CPG or the restaurant industry, • Have been a growth marketer across the lifecycle - acquisition, retention, reactivation and product marketing, • Are inherently a great sales person - be it selling a product, idea, project, vision or anything else!, • Have the ability to break fairly complex problems into smaller parts and build the necessary processes and systems around them., • Have the ability to think metrics, funnels and dashboards, • Have the ability to understand complex customer/ business problem statements from the lens of business and can make tradeoffs and build for the right customer outcomes, • Demonstrate key cultural values of Loop across radical ownership, customer obsession and have the ability to lose no time & move fast on solving problems.

Job DescriptionAbout Loop: Loop is an agentic restaurant intelligence software that augments back office of restaurant chains by automating workflows and delivering intelligence across the finance, operations and marketing functions. Loop deploys AI agents built by our in-house team of AI engineers, strategists and subject matter experts into restaurant brands bringing industry best practices in handling complex internal functions. We have offices in San Francisco, New York, Tampa and India. Loop is one of the fastest growing restaurant technology companies powering a few billion dollars in revenue and growing to serve 10K+ restaurants within 3 years across some of the most recognizable brands of the USA, helping them grow their topline & bottomline. Loop is built by a world class team of entrepreneurs, operators, leaders and AI engineers from different industries, ranging from cutting edge big-tech, management consulting, investment banking among others across companies like Uber, Google, Amazon, McKinsey and others. About the Role: As a Delivery strategist in the Strategy & Operations charter of Loop, you are a custodian of value delivered to Loop’s customers through our operations product. Loop’s products power a few billion dollars in revenue today and are poised to scale multifold over the next few years. As the products and the scope of service expands, you are expected to be the value custodian of Loop’s enterprise customers, obsessing over customer outcomes and optimizing for key metrics like time to value, engagement & outcomes for the operations product of Loop, Protect. In this role, you will cross-functionally impact our customer strategy by collaborating across functions like Sales/ GTM, Product Operations, Product & Customer Success while owning key customer value metrics. Responsibilities: • Ownership of key customer value metrics, • Building playbooks for the sales and customer support functions, • Ownership of all internal processes across analytics, product surfaces, content and communications across functions to ensure 10-star value delivery to customers, • Ownership of internal processes needed to monitor and improve agentic workflows, not limited to evals, system prompts, creating templates and agentic workflows for customers, etc, • Collaborating with the GTM/ Customer Success teams to own the implementation and business roadmap, taking business needs and customer needs into account Eligibility/ Fit: You are most likely a strong candidate for this role if you:, • Have at least 5-8 years of experience in an operations role in the restaurant industry or a direct to consumer brand or in the E-commerce, CPG or the hospitality industry, • Have been a Senior Manager or other operational roles, managing/ working through a broad charter across operations, • Are inherently a great sales person - be it selling a product, idea, project, vision or anything else!, • Have worked at a restaurant in-store in any capacity for 3 months or more., • Have the ability to break fairly complex problems into smaller parts and build the necessary processes and systems around them., • Have the ability to think metrics, funnels and dashboards, • Have exhibited leadership while also having worked in IC roles across your previous roles, • Have the ability to understand complex customer/ business problem statements from the lens of business and can make tradeoffs and build for the right customer outcomes, • Demonstrate key cultural values of Loop across radical ownership, customer obsession and have the ability to lose no time & move fast on solving problems.

Job Description Sourgum is transforming the $100B+ waste and recycling industry through cutting-edge technology that makes waste removal simpler, smarter, and more cost-effective. Our innovative haulsourcing platform powers high-quality waste and recycling services for businesses at significantly lower costs—saving our customers an average of 20%. Leveraging proprietary datasets, an advanced operating system, and a carefully curated network of 5,000+ trusted vendors, we help companies of all shapes and sizes streamline their operations while advancing sustainability efforts. We’re a fast-growing, venture-backed company (just closed our Series A!) on a mission to modernize an outdated industry — and we’re just getting started. Our investors include Spark Capital, Founder Collective, Suffolk Technologies, 186 Ventures, and River Park Ventures, the same funds that backed category-defining companies like Slack, Anthropic, Uber, Venmo, and Amazon Pharmacy. If you’re driven by the opportunity to build something groundbreaking, we’d love to meet you. The Team At Sourgum, we’re building the operating system for the waste and recycling industry—bringing transparency, standardization, and accountability to a historically fragmented space. Our platform connects customers with a nationwide network of local operators, powering everything from pricing and logistics to service quality and reporting. The Forward Deployed Engineering team sits at the center of this transformation. We work directly with customers and internal teams to design, build, and launch high-impact solutions that drive real operational outcomes across the Sourgum network. The Role As a Forward Deployed Engineer at Sourgum, you will partner directly with customers and internal stakeholders to architect, build, and deploy production-grade solutions on top of our platform. You’ll own the journey from initial problem discovery through deployment—translating messy, real-world operational challenges into scalable, reliable systems. This is a hands-on engineering role that blends software development with elements of product, operations, and customer-facing work. You’ll operate at the intersection of technology and the physical world, helping customers modernize how waste and recycling is managed across their locations. This role is ideal for entrepreneurial engineers who thrive in ambiguity, enjoy working closely with customers, and want to see their work drive tangible, real-world impact. What You’ll Be Doing * Design, build, and maintain production-grade systems using general-purpose programming languages * Partner directly with customers and internal stakeholders to understand operational challenges and translate them into scalable technical solutions * Own projects end-to-end—from problem definition and solution design to deployment, monitoring, and iteration * Work cross-functionally with product, operations, and engineering to deliver high-impact features and workflows * Rapidly turn ambiguous goals into clear specifications, prototypes, and shipped solutions * Optimize system performance, reliability, and efficiency across pricing, logistics, and service workflows * Contribute to product development by identifying patterns across customer needs and helping shape roadmap and features * Operate as both an engineer and problem-solver, balancing speed with long-term scalability * Navigate ambiguity and make thoughtful tradeoffs to deliver simple, effective solutions * Take ownership of outcomes, holding a high bar for execution and accountability The Qualifications You Need * Bachelor’s or Master’s in Computer Science, Engineering, Mathematics, or a related field * 2+ years of experience in a fast-paced, high-growth environment * Strong experience with at least one general-purpose programming language in a production environment * Experience building and maintaining production systems that interact with real-world operations or workflows * Strong communication skills, with the ability to translate complex technical concepts into clear, actionable insights * Comfort working directly with customers and cross-functional teams * Ability to operate in ambiguous environments with a bias toward action and ownership Benefits * Company stock options as part of your compensation package, giving you the opportunity to share in our company's success and build long-term financial growth. * A positive and collaborative work environment with a focus on innovation and sustainability. * Flexible/Unlimited PTO * Comprehensive benefits package including health insurance (medical, dental, vision, LTD, Life Insurance, etc.), retirement plans (401K). * Access to hundreds of gyms, studios, and wellness apps—all through one easy membership provided by your Wellhub. * Yearly Personal Development Budget * Opportunities for professional development and career advancement within a growing company.

Job Description Location Our Solutions Engineer, DoiT Cloud Intelligence, will be an integral part of our Solutions Engineering team in the US. (Fully remote) Who We Are DoiT is a global technology company empowering cloud-driven organizations to achieve business growth and innovation through strategic cloud utilization. We blend data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state, from initial planning to full-scale production. With extensive experience across various cloud environments, we possess deep specializations in Cloud Data Platforms such as Snowflake, Databricks, BigQuery, as well as FinOps experience. As a trusted and award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we proudly support over 4,000 customers worldwide. Our flagship offerings include DoiT Cloud Intelligence, which uniquely combines advanced technology with human insight, enabling us to solve complex multicloud challenges and drive significant efficiency for our clients. The DoiT Cloud Intelligence platform offers: • Provides deep visibility into cloud cost, usage, performance, and optimization opportunities across complex multi-cloud environments, enabling organizations to make data-driven infrastructure decisions., • Combines automation, analytics, and expert guidance to identify savings opportunities, improve resource efficiency, and continuously optimize cloud investments at scale., • Designed to power Managed Service Providers (MSPs), Systems Integrators (SIs), and Private Equity (PE) operating teams with portfolio-level insights, benchmarking, and operational tooling to manage multiple cloud environments effectively. Responsibilities • Technical Qualification & Discovery: Collaborating with the Account Executive to thoroughly understand the prospect's cloud environment, FinOps maturity, cost management challenges, and operational goals through in-depth technical discovery sessions across engineering, finance, and platform teams., • Technical Validation & POV Leadership: Owning and driving the technical validation and Proof of Values (POVs) specifically for DoiT Cloud Intelligence. This includes meticulous POV preparation, proactive management, and ensuring successful technical outcomes, demonstrating clear value and alignment with prospect requirements., • Platform Demonstrations: Developing and delivering compelling and tailored demonstrations of DoiT Cloud Intelligence, showcasing capabilities such as cloud cost visibility, optimization insights, and operational intelligence across complex multi-cloud environments., • Business Case & ROI Development: Leveraging your understanding of cloud economics and FinOps to develop compelling business cases and ROI analyses that clearly articulate the financial and operational impact of adopting DoiT Cloud Intelligence., • Partner & Portfolio Motion Support (MSP, PE, SI): Supporting technical engagements with Managed Service Providers (MSPs), Private Equity (PE) firms, and Systems Integrators (SIs) by demonstrating how DoiT Cloud Intelligence enables portfolio-level visibility, operational insights across multiple cloud environments, and scalable optimization strategies., • DoiT Cloud Intelligence Expertise: Becoming the go-to expert within the company for DoiT Cloud Intelligence, ensuring prospects and partners achieve optimal results and a seamless onboarding experience., • Technical Win Ownership: Taking full ownership of the technical win for DoiT Cloud Intelligence engagements, guiding prospects through the evaluation process, addressing technical requirements, and building confidence in the platform's ability to drive cloud efficiency and operational insights., • Event & Conference Presentations: Representing DoiT Cloud Intelligence at company events, webinars, and industry conferences, delivering engaging presentations and demonstrations that highlight the platform's cloud intelligence and FinOps capabilities., • Product Feedback and Customer Advocacy: Translate customer pain points, partner requirements, and feature gaps into structured, technically credible input for product and engineering teams, helping shape the evolution of the Cloud Intelligence platform. About you You are an accomplished Solutions Engineer with experience in a B2B SaaS software environment. You have an established track record of success and enjoy being the model for the ideal Solutions Engineer within a team. You are excited about enabling companies to transform themselves using the public cloud and the service offerings in the cloud (AWS, GCP, Azure, etc.) You hold yourself accountable for the success of any initiative you are involved in. You want to be a part of a high performance sales organization and love winning against the competition. You are comfortable working in a fast paced, growing, collaborative, entrepreneurial environment. Qualifications • 5+ years experience at B2B SaaS software company in a pre-Solution Engineering role selling into both enterprise and mid-market accounts., • An understanding of ITSM eco-systems and prominent solutions within them, such as: Cloud Management tools, DataDog, Chef, Ansible, Puppet, New Relic, ServiceNow, AlertLogic etc., • Experience working with Amazon Web Services (AWS) or equivalent cloud, and Datacenter experience with knowledge of hypervisors like VMWare., • Strong data analysis skills and the ability /navigate spreadsheets to identify trends, outliers, correlations and reconciliation needs across large data sets., • Good practical understanding of cloud-centric architectures., • Comfort level working in a metric-driven environment, including reporting on and improving business performance against a set of monthly KPIs and metrics., • The ability to take complex pieces of technology and explain them in a simple and easy to understand way., • Solid verbal, written, presentation and interpersonal communication skills., • Intellectual curiosity, great problem solving skills and passion for continuous improvement., • Previous experience working with/presenting to executive level prospects and customers., • Experience with modern technical selling best practices and selling in a competitive environment, including implementing new or improved trial, demo, and RFP processes. Sounds too good to be true? Check out our Glassdoor Page. We thought so too, but we're here and happy we hit that 'apply' button. • Unlimited Vacation, • Flexible Working Options, • Health Insurance, • Parental Leave, • Employee Stock Option Plan, • Home Office Allowance, • Professional Development Stipend #LI-Remote

Job DescriptionA little about us… Knit is the AI-native consumer research platform helping brands automate and accelerate primary research. With our Researcher-Driven AI, we've condensed the entire quant + qual research process from weeks into days (sometimes hours!) for 50+ enterprise brands — including Amazon, T-Mobile, Mars, NASCAR, and more. We're on a mission to scale and democratize world-class research. From survey generation to stakeholder-ready reports, our platform is redefining how insights teams operate — and we need your help to push the limits of what's possible. Overview As a Customer Success Director at Knit, you'll be the driving force behind our customers' success — leading onboarding, driving adoption, and ensuring long-term value realization from the Knit platform. Your day-to-day will flex based on the customer's size, complexity, and strategic importance, offering opportunities for both full ownership and close partnership with teammates. The Customer Success function is central to Knit's growth and retention strategy, and your work will directly drive customer renewals, increase product usage across multiple research use cases, and deepen stakeholder relationships through strategic, high-touch engagement. You'll identify and capture expansion opportunities, contribute to revenue growth, and help close the feedback loop between customers and internal teams — influencing product direction and enhancing the overall customer experience. This is a highly cross-functional role, requiring close collaboration with Sales, Research, and Product to ensure each customer achieves measurable success with Knit. Responsibilities | What you will do... Work across a portfolio that includes both strategic and growth-stage accounts. For some customers, you'll serve as the primary point of contact, owning the full post-sale lifecycle — from onboarding and enablement to renewals and commercial conversations. For others, particularly our most strategic partners, you'll collaborate closely with a Client Partner, providing deep product expertise and platform support while they lead the broader relationship and commercial strategy. Primary responsibilities of this role: • Own and manage the full post-sale customer lifecycle — including onboarding, implementation, enablement, and success planning — to drive long-term value realization and customer retention, • Lead onboarding and platform setup for new customers to ensure a smooth, goal-oriented launch that accelerates time-to-value, • Deliver live and asynchronous platform training and enablement (e.g., walkthroughs, guides, and demos) to increase user adoption across multiple research workflows, • Monitor credit usage and use cases activated to proactively identify gaps and unlock new use cases, driving deeper engagement and account growth, • Provide responsive, high-context product support to resolve customer issues efficiently and maintain satisfaction throughout the relationship, • Build and maintain trusted relationships with key stakeholders to increase influence, ensure alignment on goals, and strengthen account health, • Collaborate with Client Partners and internal stakeholders on strategic accounts to surface usage insights, remove blockers, and support high-impact success plans, • Lead or support commercial conversations (renewals, pricing, contract negotiation) to secure continued partnerships and drive predictable revenue retention, • Identify and execute expansion and upsell opportunities in collaboration with Sales, Research, and Product — contributing directly to net revenue growth, • Host Partnership Briefs or success check-ins to align on customer objectives, report on usage trends, and guide roadmap adoption, • Create and maintain enablement resources and scalable success content to support customer self-service and improve onboarding efficiency, • Advocate for customer needs and feedback internally to inform product roadmap decisions, influence feature development, and enhance customer outcomes, • Collaborate cross-functionally with Research, Product, and Sales teams to deliver a unified, high-impact customer experience, • 8+ years market research experience on the supplier side, whether at an agency, research tech company, or on the client side), • 6+ years experience owning client relationships, driving value and leading renewal and upsell engagements end to end., • Proficiency with research or customer success tools (e.g., CRMs, enablement platforms, analytics dashboards, research platforms) as part of your daily workflow, • Demonstrated ability to build strong stakeholder relationships, drive adoption, and deliver measurable outcomes for complex or multi-use case customers, • Strong communication and presentation skills — capable of leading training sessions, commercial conversations, and strategic business reviews, • Highly collaborative, with a history of working cross-functionally across Sales, Product, and Professional Services/Research teams, • Comfortable navigating change and ambiguity in a fast-paced, high-growth environment, • Curious, customer-centric mindset with a desire to scale impact through technology, enablement, and strategic partnership, • Are 1% better every day: We approach situations with a growth mindset and ask, "How can we make the business better?" and "What would it take?", • Play to win: We set audacious goals and push ourselves to achieve them with a bias towards action (When we see a need, we take initiative, and hold ourselves accountable to seeing it through). CCPA disclosure here.

Job Description Vevo is the world's leading music video network, connecting an ever-growing global audience to high quality music video content for more than a decade. Founded by Universal Music Group and Sony Music Entertainment in 2009, Vevo offers fans worldwide a vast array of premium content to choose from, showcasing official music videos alongside a constantly developing lineup of live performances and innovative original programming. From top superstars to rising new talents, Vevo brings incomparable cross-promotional support to artists across the musical spectrum, at every stage of their careers. Vevo has consistently evolved over the past decade to lead within today's ever-changing media landscape, embracing partnerships with a number of leading distribution platforms to deliver extraordinary content within ad-supported environments. With 22 billion views across television, desktop and mobile devices each month, Vevo brings music videos to the world – when, where, and how fans want them. Vevo is available on YouTube, Samsung, Samsung TV Plus, Roku, The Roku Channel, Pluto TV, Amazon Prime Video, VIZIO WatchFree+, Foxtel, Hulu + Live TV, Sling Freestream, and Rakuten TV. About Role: We’re seeking an Inventory Analyst to join our small team of talented Revenue Operations specialists that are working to maximize profitable revenue and provide best in class support to the larger Sales organization. This Inventory Analyst role will report to the Yield & Inventory Manager, as part of the larger Revenue Operations organization. The Inventory Analyst will have the opportunity to help build, monitor and analyze exciting first to market digital media products with high visibility. As gatekeeper of the ever-changing inventory landscape of a top publisher, an Inventory Analyst will be challenged with optimizing our inventory and providing solutions to Yield Analysts & the Sales Organization in an effort to maximize revenue for Vevo. As a member of the Revenue Operations team here at Vevo, you’ll be working alongside super talented individuals that will both inspire you and challenge you to think about things like inventory management, ad product development, and artist based forecasting in ways you hadn’t imagined. We often take time as a team to review new industry trends and advancements and think critically about various things happening in the world around us that may impact the ways we decide to be more strategic as a team overall. We have a phenomenal team made up of accomplished individuals from Yield Analysts, Campaign Managers & Sales Operations specialists, and we’re excited about having you join us! This role can either be based out of our Los Angeles, CA office or New York, NY office. As a member of our team, you will: • Work with management on assessing Vevo’s inventory landscape for budgeting purposes and maximum revenue potential, • Forecast inventory availability and calculate sell-through, employing statistical analysis and modeling; preferably within a dashboard, • Manage an inventory dashboard that the analysts can utilize real-time to project sponsorship costs, increase visibility on net avails and identify areas of high sell thru, • Report on key inventory trends that may affect pricing of packages and sell through and provide solutions on how to best optimize such inventory, • Identify opportunities and implement solutions that increase the effectiveness and efficiencies of Vevo’s operations – including the development of tools, process, and reports, • Work with management on tracking inventory for specialized products such as; Programmatic, Audience Guarantee, First Impression Video Products, Viewability Guarantee, • Work with the Yield & Pricing team identify and track key metrics to inform our go to market strategy, • Analyze and report on the delivery of key market products including; takeovers, premieres, high impact takeovers, • Manage Vevo’s Global booking process; managing Artist bookings & creating marketing holds for any key editorial dates, premieres, and tentpole events, • Work closely with Yield Analysts to provide best in class customer service to Vevo’s Sales Organization in both the RFP & Post-IO phasesThis describes you:, • You love to collaborate- taking your analysis and working with various teams to put it into action, • You enjoy making a discovery; formulating your ideas and presenting next steps to management, • You have an appreciation for the details, and how they can connect to the larger picture, • You are intrigued by a dynamic, flexible digital inventory environment and its revenue potential, • You have experience taking fun seriously, and cheering up your teammates when they need some positive encouragement; you naturally understand that work isn’t work when you love what you doRequirements:, • At least 1 year of Inventory/Yield experience in the digital media industry, • Highly proficient in Google Suites (Google Sheets, Google Slides) and also Excel and PowerPoint, • Working knowledge of DoubleClick & Operative, • Experience working with dynamic digital products such as: Audience Guarantee, Viewability & Programmatic a plus, not required This is a full-time position based on-site. Vevo currently operates in a hybrid work model and requires all employees, who have not been designated as "remote" to be in the office/studio a minimum of 3 days a week. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.