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Company Overview At Fulfil, we’re on a mission to transform how high-growth e-commerce and retail brands operate at scale. Our modern ERP platform unifies purchasing, manufacturing, fulfillment, invoicing, and financial management—powering the operational backbone for leading merchants like Mejuri, HexClad and The Ridge. With locations in Toronto, Miami, and Bangalore, our global team tackles complex, real-world challenges, ensuring our merchants can operate seamlessly as they grow Role : ERP Implementation Associate We’re looking for an ambitious, early-career ERP Implementation Associate who wants to learn by doing—working alongside the sharpest operators in modern commerce and taking real ownership from day one. This is not a traditional ERP role (read: no archaic workflows or 18-month go-lives). Instead, you’ll become a full-stack consultant, using AI tools and hands-on experience to implement Fulfil at some of the most exciting brands in the world. You’ll apprentice under senior implementation specialists while owning meaningful parts of real customer projects. From kickoff to go-live and beyond, you’ll work directly with our merchants to help them get the most out of Fulfil’s platform. And yes—you’ll travel. We fly out to work with customers in person across North America and the UK, and you’ll be right there with us 🚨 We are bringing on board a batch of Associates to start together in our Miami office, so if you're sharp and can move fast, get in touch. Please note we’ll only interview candidates who show sharpness, creativity, and high-agency thinking in their first interaction with Fulfil. Make that first impression count! Location: In office Miami (opportunity to WFH up to 2 days a week over time) Type: Full-Time Travel: Up to 50% across North America & UK Expected Start Date: September 29, 2025 What You’ll Do: • Support the onboarding of new merchants by helping configure and launch their operations on Fulfil, • Own execution and collaborate with senior implementation specialists as part of a hands-on apprenticeship, • Own specific workstreams and deliverables within larger implementation projects, • Gather business requirements and map merchant workflows (order to cash, purchase to pay, inventory, etc.), • Use AI tools like ChatGPT and Claude to streamline configuration and documentation, • Help troubleshoot, test, and optimize Fulfil setups pre- and post-go-live, • Travel on-site to work directly with customers, understand their operations, and build deep context, • Work with stakeholders across Sales, Product, Engineering, and Merchant Success to ensure a seamless handoff post-implementation, • Grow into a full-stack implementation consultant—fluent in both business problems and technical solutions We’re Looking for Someone With • 1–3 years of full-time experience, ideally in a customer-facing role—internships, campus work, or support roles all count., • Curious about how systems work, especially in eCommerce, supply chain, operations, accounting, or marketplaces., • Learns quickly and enjoys breaking down complex problems to find smarter, faster solutions., • Takes initiative and follows through—comfortable working independently, asking the right questions, and keeping things moving., • Motivated to grow fast, improve continuously, and raise the bar for themselves and the team., • Thinks creatively and isn’t afraid to experiment when there’s no obvious answer., • Leans in when the work gets intense—especially when it's in service of a great outcome for the team or the merchant., • Excited by the idea of using modern tools (ChatGPT, Slack, Zapier, GSuite) to move faster and work smarter., • Open to travel (up to 50%) to work closely with some of the most exciting brands in North America and the UK. Nice to Haves: • Took courses in supply chain, accounting, finance, or operations, • Have used Shopify, Amazon Seller Central, or marketplaces, • Have worked with eCommerce merchants or understand DTC brands, • Have played with automation or AI tools on your own (we’d love to hear how) You Shouldn’t Apply If • You prefer routine tasks over end-to-end ownership of solutions, • You’re uncomfortable with fast-paced environments where accountability is high, • You avoid digging deeply into problems, • You aren’t ready to lead projects or help others

Company Overview At Fulfil, we’re on a mission to transform how high-growth e-commerce and retail brands operate at scale. Our modern ERP platform unifies purchasing, manufacturing, fulfillment, invoicing, and financial management—powering the operational backbone for leading merchants like Mejuri, HexClad and The Ridge. With locations in Toronto, Miami, and Bangalore, our global team tackles complex, real-world challenges, ensuring our merchants can operate seamlessly as they grow Role : ERP Implementation Associate We’re looking for an ambitious, early-career ERP Implementation Associate who wants to learn by doing—working alongside the sharpest operators in modern commerce and taking real ownership from day one. This is not a traditional ERP role (read: no archaic workflows or 18-month go-lives). Instead, you’ll become a full-stack consultant, using AI tools and hands-on experience to implement Fulfil at some of the most exciting brands in the world. You’ll apprentice under senior implementation specialists while owning meaningful parts of real customer projects. From kickoff to go-live and beyond, you’ll work directly with our merchants to help them get the most out of Fulfil’s platform. And yes—you’ll travel. We fly out to work with customers in person across North America and the UK, and you’ll be right there with us 🚨 We are bringing on board a batch of Associates to start together in our Miami office, so if you're sharp and can move fast, get in touch. Please note we’ll only interview candidates who show sharpness, creativity, and high-agency thinking in their first interaction with Fulfil. Make that first impression count! Location: In office Miami (opportunity to WFH up to 2 days a week over time) Type: Full-Time Travel: Up to 50% across North America & UK Expected Start Date: August 25, 2025 What You’ll Do: • Support the onboarding of new merchants by helping configure and launch their operations on Fulfil, • Own execution and collaborate with senior implementation specialists as part of a hands-on apprenticeship, • Own specific workstreams and deliverables within larger implementation projects, • Gather business requirements and map merchant workflows (order to cash, purchase to pay, inventory, etc.), • Use AI tools like ChatGPT and Claude to streamline configuration and documentation, • Help troubleshoot, test, and optimize Fulfil setups pre- and post-go-live, • Travel on-site to work directly with customers, understand their operations, and build deep context, • Work with stakeholders across Sales, Product, Engineering, and Merchant Success to ensure a seamless handoff post-implementation, • Grow into a full-stack implementation consultant—fluent in both business problems and technical solutions We’re Looking for Someone With • 1–3 years of full-time experience, ideally in a customer-facing role—internships, campus work, or support roles all count., • Curious about how systems work, especially in eCommerce, supply chain, operations, accounting, or marketplaces., • Learns quickly and enjoys breaking down complex problems to find smarter, faster solutions., • Takes initiative and follows through—comfortable working independently, asking the right questions, and keeping things moving., • Motivated to grow fast, improve continuously, and raise the bar for themselves and the team., • Thinks creatively and isn’t afraid to experiment when there’s no obvious answer., • Leans in when the work gets intense—especially when it's in service of a great outcome for the team or the merchant., • Excited by the idea of using modern tools (ChatGPT, Slack, Zapier, GSuite) to move faster and work smarter., • Open to travel (up to 50%) to work closely with some of the most exciting brands in North America and the UK. Nice to Haves: • Took courses in supply chain, accounting, finance, or operations, • Have used Shopify, Amazon Seller Central, or marketplaces, • Have worked with eCommerce merchants or understand DTC brands, • Have played with automation or AI tools on your own (we’d love to hear how) You Shouldn’t Apply If • You prefer routine tasks over end-to-end ownership of solutions, • You’re uncomfortable with fast-paced environments where accountability is high, • You avoid digging deeply into problems, • You aren’t ready to lead projects or help others

Job Description Job Title: Warehouse Manager Department: Operations Location: SWCORP Headquarters – Miami, FL Job Summary SWCORP, a leader in luxury durable goods and e-commerce, is seeking a hands-on, results-driven Warehouse Manager to oversee all aspects of warehouse operations, including inventory control, shipping/receiving, staffing, and process optimization. This individual must have experience with durable goods, freight negotiation, and e-commerce fulfillment logistics. The ideal candidate is someone who thrives in a fast-paced environment, is solutions-oriented, and can build strong cross-functional relationships. Key Responsibilities * Oversee day-to-day warehouse operations across shipping, receiving, inventory control, and order fulfillment. * Ensure accurate and on-time order processing for e-commerce and B2B channels (Amazon, Home Depot, Lowe’s, Anzzi, etc.). * Negotiate freight rates with carriers (LTL, FTL, international) to reduce shipping costs without compromising service. * Maintain proper inventory levels through cycle counts, audits, and system reconciliation (preferably Acumatica ERP). * Drive warehouse process improvements with a focus on safety, efficiency, and cost savings. * Lead, train, and develop a high-performing warehouse team including leads, forklift drivers, and pick-pack staff. * Partner with supply chain, customer service, and sales teams to meet fulfillment goals and resolve order issues. * Ensure warehouse compliance with OSHA, DOT, and company safety regulations. * Oversee proper handling, storage, and packaging of durable goods to prevent damage and returns. * Develop and monitor KPIs to measure team performance, productivity, and accuracy. Qualifications * 5+ years of warehouse management experience, preferably in durable goods and/or e-commerce environments. * Strong experience in freight and shipping negotiation (FedEx Freight, UPS, local carriers). * Proven experience managing WMS/ERP systems – Acumatica, NetSuite, or similar platforms preferred. * Deep understanding of warehouse processes: receiving, stocking, picking, packing, and shipping. * Excellent leadership and team-building skills with ability to hold team accountable. * Bilingual English/Spanish is a strong plus. * OSHA certification or knowledge of warehouse safety standards is a plus. Preferred Attributes * Familiarity with Amazon FBA, Home Depot/Lowes vendor routing guides. * Experience implementing or improving KPI dashboards. * Proven track record of cost reduction in freight and warehouse operations. * Ability to work flexible hours or weekends during peak seasons. Company DescriptionSW Corp is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.SW Corp is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As we continue to expand and transform the primary care experience, we're looking for a Practice Coordinator to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! As a Practice Coordinator at One Medical, you will be the onsite lead and support your practice team members in delivering the highest quality and best experience to our patients. You will be responsible for championing best practices with our patients and team members to ensure the practice runs smoothly with a focus on operational excellence, active daily management, scheduling, inventory management, and facilities management. The Practice Coordinator is the subject matter expert on workflows and processes and serves as the practice team's main point of contact for daily clinical operational oversight. You will motivate, support, and under direction of your Operations Manager, provide direction, and coach your teammates to ensure consistent high performance of the practice and support your team through change and growth. You are proficient in the art of customer-service, support roles, administrative work, and motivating a team or peers, especially through times of change. You are skilled in nuanced patient communication with an emphasis on consistent high quality patient-centered experiences, and foster open communication with team members. You are currently looking for your next opportunity to support and lead a team at an organization that is transforming healthcare. If this sounds like you, we would love to connect. What you'll likely work on: • Ensure operational readiness of the practice through regular team check ins, review of staffing, monitoring of task queues, adherence to standard work, and conducting end of month practice operations such as publishing shift schedules for both administrative and clinical team members, • Provide team support and leadership through training, coaching, and mentoring of team members and team recognition, • Drive performance improvement though active daily management, including office huddle facilitation and monitoring performance metrics, • Perform inventory management including ordering and receiving supplies, expiration tracking, waste minimization, and completing counts, • Support the financial health of the practice through office budget review and managing copay and revenue cycle, • Monitor and own Net Promoter Score (NPS) responses and respond to service recovery cases, escalating to the Operations Manager as needed, • In partnership with with Clinical Leadership and the Operations Manager, support quality health outcomes, patient safety, regulatory compliance, and implement improvement initiatives to manage population health, • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, and strong knowledge of billing and insurance, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectation, perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, and supporting facility, security, and IT requests as encountered, • At least 1 year of experience in a supervisory or lead role in high touch customer service or patient facing healthcare, • Proven ability to foster strong, collaborative team-dynamics that ensure a supportive and engaged team culture, • Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams, • Strong written and verbal communication skills, • Successful completion of One Medical clinical training and state required education and/or certifications within first six months of employment (One Medical sponsored), • Relevant experience as a Medical Assistant or Phlebotomist preferred; those without experience are encouraged to apply (training is provided), • Proven track record of leading successful change management and process improvement efforts preferred Competitive salary: starts at $22.50 per hour This is a full-time, in-person role based in-office in Miami, FL, working 40 hours per week. Shifts will be scheduled within the hours of 7:30am to 6:00pm ET, Monday through Friday. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Job Description Who We Are Frida is more than a brand built to support parents. We get parents. We know all about the often unbelievable realities of parenthood, because we’ve been in the trenches. Over the last 9 years, we’ve dedicated ourselves to developing the tools (and sometimes the tips, too) that help simplify parenting - and it all started with snot. Since the launch of our cult-favorite NoseFrida, The SnotSucker, we’ve innovated and launched over 100 products that provide quick and easy solutions to age-old parenting problems. We also launched Frida Mom in 2019, with products to help women with the transition through the fourth trimester into motherhood. Today, Frida holds over a 70% share of its main category, and our products can be found in over 50+ countries and in over 40,000 stores throughout the US - in every retail channel from mass-market, grocery, chain drug, and specialty stores. For 9 years, we’ve had parents’ backs as they navigate the parts of parenthood you don’t usually see on the ’gram with honest and raw messaging to provide the answers to questions they didn’t even know they had. And, we’re just getting started. How You Will Make an Impact Frida is seeking a Performance Marketing Manager with a focus on Affiliate and Influencer to own and drive growth across these key performance channels. This hands-on role is responsible for developing and executing strategies to scale our Affiliate and Influencer programs, while also leading reporting and analysis across our broader digital marketing efforts. This is a high-impact role with direct ownership of growth levers, visibility among senior decision-makers, and the opportunity to shape how Frida scales performance marketing through affiliate and influencer channels. Responsibilities to include: • Drive the strategy, growth, and performance of the Affiliate and Influencer marketing programs, with a focus on customer acquisition and revenue growth, • Build and manage strong relationships with Affiliates, proactively sourcing new partners and nurturing existing relationships, • Develop weekly and monthly channel performance cadence, including production of reports and insights, to be presented to broader marketing and brand teams, • Work on Digital team where you’ll play a key role in growing Frida Baby, Frida Mom, and Frida Fertility revenue, • Identify potential affiliate partners, nurture relationships, and identify strategies to deliver additional growth, • Oversee campaign execution, budget allocation, and forecasting, ensuring alignment with business goals and communicating cross-functionally What You Will Need • 3-5 years of performance or growth marketing experience, • Bachelor's degree in business, Marketing or related field preferred, • Experience working with Amazon Ads, Google Ads and Meta Ads, • Excellent analytical, data interpretation, and communication skills, • Ability to navigate a dynamic and fast-paced environment, • Entrepreneurial spirit Who You Will Work With Frida is an organization that values collaboration and community. As the Performance Marketing Manager, Affiliate and Influencer, you will work closely with external and internal stakeholders including the eCommerce, Brand, and Marketing teams. Our Ways of Working Frida HQ is located in Miami, Florida and approved roles have the flexible option to work remotely both Mondays and Fridays with the benefit of connecting in person Tuesdays - Thursdays. Why You Will Love Working at Frida • Robust health benefits including:, • Comprehensive medical, vision, and dental plans, • Employer paid life insurance, • Supplemental insurance options including Accident Insurance, Short-Term Disability and Long-Term Disability, • FSA & HSA, • 401k matching up to 4% with immediate vesting., • Generous paid time off program including elective PTO days, federal holidays, sick/wellness days, and a birthday floater., • Flexible paid pregnancy and parental leave., • Weekly wellness programming designed to maximize personal time and minimize time spent investing in personal care outside of work hours. This includes a variety of programming such as in-office manicures & pedicures, blowouts, massages, and carwash services., • Dog friendly office - feel free to bring your best buddy with you to work!, • Learning & development opportunities for professional and personal growth, • Company-wide events & outings. Team engagement is at the center of our culture. This ranges from small department-specific teambuilding or informal outings to our annual Fam Jam family carnival that celebrates the people in your life who support you in bringing your best self to work each day. We also host an annual Day of Service to support our local Miami community, and provide a variety of volunteer opportunities throughout the year that support our mission to serve parents and children., • Exclusive employee product discounts. EEO Frida provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected Veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Privacy Policy By applying for this position, you acknowledge and understand that your information will be used as described in Frida's Job Applicant Privacy Policy: Agency and Third-Party Submissions Please note this is a direct search led by Frida. Applications from agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes. Fraud Disclaimer Fridababy LLC will never request personal information (i.e. Social Security number, bank account, or payment of any kind) during the application or recruitment process. Fridababy LLC will only contact you through verified methods, not unofficial platforms such as WhatsApp, Telegram, or personal email accounts. All legitimate communication will come from an official @frida.com or @fridababy.com email address or through our verified recruiting partners. If you receive any suspicious outreach claiming to represent Fridababy LLC, please report it to or . Your safety and privacy is our priority.

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a Flex One Medical Lab Services Specialist/ Member Support Specialist at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. Our Flex Lab Services Specialist/ Member Support Specialist support multiple offices in a Market. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary, • Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location, • Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs, • Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization, • Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc, • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc., • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization What you'll need: • At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment, • Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions, • A High School Diploma or equivalent, • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously, • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus), • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care, • A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks Location: This is a flexible/float position requiring availability to work at multiple office locations, including: • Brickell, • Coconut Grove, • Doral This is a full time role (40 hrs/week) with 8 hr shifts generally taking place Monday-Friday between 7:30am-6:00pm. Flex Lab Services Specialists support multiple One Medical locations within a given market, with both location and schedule subject to change based on business needs. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Part-Time Lab Services Specialist/ Member Support Specialist at one of our offices [If Senior Health] presently focused on our Senior Health member population (age 65+), you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary, • Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location, • Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, (stop here for NYC) ear lavages, vaccines, PPD tests, and swabs, • Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization, • Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc, • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc., • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, • Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: • At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment, • Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions, • Strong written and verbal communication skills, • A High School Diploma or equivalent, • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously, • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus), • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care, • A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks Competitive salary: starts at $19.00 per hour based on a full time schedule This is a part-time, in-person role based at our Brickell office in Miami, FL, working 24 hours per week. Shifts will be scheduled within the hours of 7:30am to 6:00pm ET, Monday through Friday. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As we continue to expand and transform the primary care experience, we're looking for a Practice Coordinator to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! As a Practice Coordinator at One Medical, you will be the onsite lead and support your practice team members in delivering the highest quality and best experience to our patients. You will be responsible for championing best practices with our patients and team members to ensure the practice runs smoothly with a focus on operational excellence, active daily management, scheduling, inventory management, and facilities management. The Practice Coordinator is the subject matter expert on workflows and processes and serves as the practice team's main point of contact for daily clinical operational oversight. You will motivate, support, and under direction of your Operations Manager, provide direction, and coach your teammates to ensure consistent high performance of the practice and support your team through change and growth. You are proficient in the art of customer-service, support roles, administrative work, and motivating a team or peers, especially through times of change. You are skilled in nuanced patient communication with an emphasis on consistent high quality patient-centered experiences, and foster open communication with team members. You are currently looking for your next opportunity to support and lead a team at an organization that is transforming healthcare. If this sounds like you, we would love to connect. What you'll likely work on: • Ensure operational readiness of the practice through regular team check ins, review of staffing, monitoring of task queues, adherence to standard work, and conducting end of month practice operations such as publishing shift schedules for both administrative and clinical team members, • Provide team support and leadership through training, coaching, and mentoring of team members and team recognition, • Drive performance improvement though active daily management, including office huddle facilitation and monitoring performance metrics, • Perform inventory management including ordering and receiving supplies, expiration tracking, waste minimization, and completing counts, • Support the financial health of the practice through office budget review and managing copay and revenue cycle, • Monitor and own Net Promoter Score (NPS) responses and respond to service recovery cases, escalating to the Operations Manager as needed, • In partnership with with Clinical Leadership and the Operations Manager, support quality health outcomes, patient safety, regulatory compliance, and implement improvement initiatives to manage population health, • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, and strong knowledge of billing and insurance, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectation, perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, and supporting facility, security, and IT requests as encountered, • At least 1 year of experience in a supervisory or lead role in high touch customer service or patient facing healthcare, • Proven ability to foster strong, collaborative team-dynamics that ensure a supportive and engaged team culture, • Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams, • Strong written and verbal communication skills, • Successful completion of One Medical clinical training and state required education and/or certifications within first six months of employment (One Medical sponsored), • Relevant experience as a Medical Assistant or Phlebotomist preferred; those without experience are encouraged to apply (training is provided), • Proven track record of leading successful change management and process improvement efforts preferred Competitive salary: starts at $22.50 per hour This is a full-time, in-person role based in-office in Miami, FL, working 40 hours per week. Shifts will be scheduled within the hours of 7:30am to 6:00pm ET, Monday through Friday. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance. Your role is essential in ensuring a positive customer experience and maintaining Amazon's reputation for excellent customer service.

This position is a work from home position.

Handle incoming customer service calls. Accept customer calls and return customer. Dispatch incoming customer phone calls.

MUST actually use products and/or services, if provided. You get to review and use new products or services before they are released to the public.

Handle incoming customer service calls. Accept customer calls and return customer. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

You get to review and use new products or services before they are released to the public. MUST actually use products and/or services, if provided.

Handle incoming customer service calls. Accept customer calls and return customer. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

MUST actually use products and/or services, if provided. You get to review and use new products or services before they are released to the public.

Handle incoming customer service calls. Accept customer calls and return customer. Work and learn from management teams to stay up to date on new products, services, and policies.

Customer service representative agent experience is not necessary. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Customer service representative agent experience not requir

Handle incoming customer service calls. Accept customer calls and return customer. Work and learn from management teams to stay up to date on new products, services, and policies.

MUST actually use products and/or services, if provided. You get to review and use new products or services before they are released to the public.

Handle incoming customer service calls. Accept customer calls and return customer. Work and learn from management teams to stay up to date on new products, services, and policies.

MUST actually use products and/or services, if provided. You get to review and use new products or services before they are released to the public.

Handle incoming customer service calls. Accept customer calls and return customer. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

MUST actually use products and/or services, if provided. You get to review and use new products or services before they are released to the public.

Handle incoming customer service calls. Accept customer calls and return customer. Work and learn from management teams to stay up to date on new products, services, and policies.

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