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Imagine being at the heart of cloud infrastructure strategy, where your analytical insights and collaborative approach directly shape the future of global technology infrastructure. The AWS Infrastructure Capacity Planning Team is searching for a passionate and talented Regional Capacity Planner to drive capacity planning across multiple AWS regions, resulting in a single plan of record for each region. You will have goals to improve infrastructure utilization as well as availability. You will work across the AWS Organization to align demand with data center capacity and coordinate execution planning across AWS. If you love being at the forefront of industry growth and development, applying your people skills and your analytical skills to drive insight into the business and improve the quality of key inputs, then this is a spot for you. This is a high impact role offering an opportunity work cross-functionally on lasting solutions that impact the long-term future of AWS. Key job responsibilities • Plan data center capacity for the 0-24-month horizon., • Plan for rack retirements and migrations based on infra needs., • Plan for network requirements per site for order plan and network reserve., • Plan and initiate dedicated spine builds, intercept builds and resize per the recommended planning values., • Intercept builds for emerging customer requirements and communicate changes per established process., • Resolve racks on hold blockers to meet the org goals., • Resolve blocked order blockers to meet the org goals., • Resolve position usability defects to meet the org goals., • Initiate and manage projects to meet power usage targets., • Perform customer impact analysis as needed., • Work with supply chain and service owners to prioritize rack landings in constrained regions., • Prepare and present mitigated views in weekly review meetings., • Deep dive and communicate supply changes (WoW, MoM)., • Perform position inventory and build updates as needed., • Work with brick planners and network TPMs on resolving position constraints. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. #DCPD_Delivery • 3+ years of technical infrastructure management experience, • 3+ years of defining and implementing process improvement initiatives using data and metrics experience, • Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL, • Experience using data and metrics to determine and drive improvements, • Experience working cross functionally with tech and non-tech teams, • 3+ years of driving end to end delivery, and communicating results to senior leadership experience, • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization, • Experience building processes, project management, and schedules Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ___ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,400/year in our lowest geographic market up to $205,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ___. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we’re looking for a Sr. Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Machine Learning, AI, Big Data, Security, Networking, Serverless and more. This is not a sales role, but rather an opportunity to be the strategic technical advisor and ‘voice of the customer’ to National Security customers. As a TAM, you will help craft and execute strategies to drive our customers’ adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, SageMaker, ECS/EKS, GuardDuty, Systems Manager, CodePipeline, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed. The TAM is the centerpiece of value to our National Security customers. If you wish to be at the forefront of innovation, come join us! This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. About the team About AWS AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. • 5+ years of technical engineering experience with operational parameters and troubleshooting for one of the following: Compute / Storage / Networking / CDN / Databases / AI/ML / DevOps / Big Data and Analytics / Security / Applications Development in a distributed systems environment, • Bachelor’s Degree in Computer Science, Math, or related discipline required, or 5 years of equivalent work experience, • Internal enterprise or external customer-facing experience as a technical lead, • Current, active US Government Security Clearance of TS/SCI with Polygraph, • 7+ years of technical engineering experience in operational parameters and troubleshooting for three (3) or more of the following: Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security/ Applications Development in a distributed systems environment, • Experience in Informational Technology operations, • Professional oral and written communication skills, presenting to an audience containing one or more decision maker(s), • Experience in a 24x7 operational services or support environment, • Experience with AWS services and/or other cloud offerings Federal/DoD Clearances Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ___ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ___. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we’re looking for a Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Machine Learning, AI, Big Data, Security, Networking, Serverless and more. This is not a sales role, but rather an opportunity to be the strategic technical advisor and ‘voice of the customer’ to National Security customers. As a TAM, you will help craft and execute strategies to drive our customers’ adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, SageMaker, ECS/EKS, GuardDuty, Systems Manager, CodePipeline, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed. The TAM is the centerpiece of value to our National Security customers. If you wish to be at the forefront of innovation, come join us! This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. About the team About AWS AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. • 2+ years of technical engineering experience with operational parameters and troubleshooting for one of the following: Compute / Storage / Networking / CDN / Databases / AI/ML / DevOps / Big Data and Analytics / Security / Applications Development in a distributed systems environment, • Bachelor’s Degree in Computer Science, Math, or related discipline required, or 2 years of equivalent work experience, • Internal enterprise or external customer-facing experience as a technical lead, • Current, active US Government Security Clearance of TS/SCI with Polygraph, • 5+ years of technical engineering experience in operational parameters and troubleshooting for three (3) or more of the following: Compute / Storage / Networking / CDN / Databases / AI/ML / DevOps / Big Data and Analytics / Security/ Applications Development in a distributed systems environment, • Experience in Informational Technology operations, • Professional oral and written communication skills, presenting to an audience containing one or more decision maker(s), • Experience in a 24x7 operational services or support environment, • Experience with AWS services and/or other cloud offerings Federal/DoD Clearances Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ___ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $118,200/year in our lowest geographic market up to $204,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ___. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job Description Northstrat is seeking a GVS Operations Engineer to collaborate with the customer, subcontractors, local engineers, and geographically dispersed teammates and customers to ensure GEOINT Visualization Services (GVS) systems operate well according to contractual requirements. The ideal candidate will perform technical planning, system integration, verification and validation, cost and risk, and supportability and effectiveness analyses for total systems. Analyses are performed at all levels of total system product to include: concept, design, fabrication, test, installation, operation, maintenance and disposal. Ensures the logical and systematic conversion of customer or product requirements into total systems solutions that acknowledge technical, schedule, and cost constraints. Performs functional analysis, timeline analysis, detail trade studies, requirements allocation and interface definition studies to translate customer requirements into hardware and software specifications. For positions that perform IT responsibilities, use E646, Systems Engineer-IT. The successful candidate for this position must have training (BS) in a science or technology related discipline, multiple years of experience in performing system maintenance, including security scans and software patching. This position also includes regular on-call support, outside of 6 am- 6 pm, that will be required for this position and requires the ability to physically access the Herndon DEP II facility. Requirements • Education requirements: Bachelor’s degree from an accredited college in a related discipline, or equivalent experience/combined education, with 5 years of professional experience; or 3 years of professional experience with a related master’s degree. Considered career, or journey, level., • Must have Active or current Top-Secret clearance with SCI access (TSSCI) or SCI Eligible., • Must have experience with Red Hat Enterprise Linux or similar distros, • Prior Help Desk or technical customer service experience, • Minimum 3-5 years of software development experience including experience with at least one of these languages: JavaScript (front-end frameworks preferred), Java, or Python., • Prior experience working with one or more of the following environments and applications: Red Had Linux, Postgres, AWS, and Apache, • Experience working with cloud environments, particularly for Amazon Web Services (AWS), • Prior Help Desk or technical customer service experience, • Experience with systems maintenance, • Experience automating tasks by script, • Experience with Zabbix, Matomo, or ELK, • Experience with Geospatial visualization applications or GIS technologies (Google Earth, ArcGIS, OpenLayers, Cesium), • Demonstrated experience working across multiple teams and job functions, bridging both sustainment and enhancement priorities, • Excellent written and verbal communication skills Work/Life Balance Northstrat values true work life balance. We offer power of choice benefits designed to best meet the needs of you and your lifestyle. Our benefits programs are designed to support and encourage wellness, healthy living, retirement investment, and lifetime learning. Pay Range There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. We also offer competitive compensation, benefits, and professional development opportunities. Please refer to our Benefits section for additional details. Flex Time Northstrat does not mandate specific working hours. Although project requirements may dictate schedules, a Northstrat employee is only required to work an average of 8 hours per weekday over the course of a month. For example: John worked 12 hours on June 1st to meet a project deadline. On June 15th, John only worked 4 hours because he left early for a long weekend. John’s IBA was not debited for time off because flex time allowed him to carry over those 4 hours from June 1st. Individual Benefits Account (IBA) To attract and retain the highest quality staff, Northstrat provides a unique and versatile benefits package, the Individual Benefit Account (IBA), which places the power of choice in the hands of our greatest asset – the employee. The purpose of the IBA is to provide attractive benefits to all full-time employees of Northstrat on a flexible basis that enables each covered employee to select a package that best suits his or her needs. Whether those needs are paid time off, medical expenses, prescription drug expenses, cash disbursement, or a combination of any of these, the IBA provides flexibility to help you meet your specific goals. The IBA can be used for such things as: IBA Benefits accrue each month in the amount equivalent to 50% of the employee’s monthly compensation rate. That is, the effective dollar amount of this accrual is in addition to an employee’s salary. Profit Sharing Plan (PSP) The PSP is a qualified retirement plan that Northstrat funds quarterly on the employee’s behalf through the IBA in the amount equivalent to 25% (up to the IRS contribution limit) of the employee’s compensation. That is, of the 50% accrual in the IBA, half of the amount accrued is applied to the PSP. Stock Options Because Northstrat is an employee-owned company, all new employees are offered stock options. Employees have the opportunity to receive additional stock options based on accomplishment of individual performance goals. Stock owners elect the Board of Directors and are directly impacted by the success of the company. Lifelong Learning Our culture promotes and nurtures a growth environment. We hire and scale rapidly to meet the needs of our partner customers. Through periodic company sponsored training events, and the ability to use IBA funds for reimbursement of work-related education expenses you will have the opportunity to continually grow your skills and abilities. Join Our Talented Team We hire the BEST employees and value each one. Since 2021, The Washington Post has recognized Northstrat among its "Top Workplaces". We think that your friends and family will like it here too, so we offer employee referral incentives. Northstrat is an Equal Opportunity Employer We are committed to fostering an inclusive, diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, veteran status or other legally protected status.

Job DescriptionThe Project Manager I – Quality Control Lead is responsible for overseeing the quality assurance and quality control program for the contract. This role ensures that all contractor-provided services meet or exceed the performance standards and Acceptable Quality Levels (AQLs) defined in the Performance Work Statement (PWS). The Quality Control Lead manages ticket reviews, call monitoring, process audits, and continuous improvement initiatives, while supporting Program Management Reviews (PMRs) and customer satisfaction reporting. Key Responsibilities • Develop, implement, and maintain the Quality Control SOP in alignment with agency requirements., • Conduct regular quality reviews of Tier I, Tier II, and optional tasks tickets, calls, chats, and emails to ensure compliance with documented procedures., • Monitor and track performance against contract AQLs (e.g., First Contact Resolution, response times, resolution times, and customer satisfaction)., • Provide daily, weekly, and monthly quality metrics to the Program Manager, Operations Manager, and agency leadership., • Identify performance gaps, develop corrective action plans, and monitor remediation effectiveness., • Lead after-action reviews for operational events (volume spikes, outages, ticket backlogs) and provide recommendations for improvement., • Partner with the Training Lead to align training curricula with identified quality gaps., • Support the Program Manager in preparing Program Management Review (PMR) materials and quality-related deliverables., • Manage customer feedback channels, analyze survey results, and recommend customer experience enhancements., • Ensure compliance with ITIL/HDI best practices, organizational SOPs, and agency quality standards., • Maintain audit trails and documentation of all quality reviews for government inspection., • Support transition activities by validating quality processes for incoming and outgoing staff.Minimum Qualifications, • Education: Bachelor’s degree in Business Administration, Information Technology, Quality Management, or related field. Equivalent experience may be considered., • Experience:, • Minimum 4 years of quality management or IT service desk operations experience., • At least 3 years of experience managing quality reviews in a help desk / call center environment., • Familiarity with federal IT service delivery environments strongly preferred., • Certifications:, • ITIL v4 Foundation (required)., • Six Sigma Green Belt, Lean IT, or equivalent quality certification (preferred)., • Skills:, • Strong analytical and reporting skills; ability to interpret and present performance metrics., • Experience with IT Service Management (ITSM) tools (e.g., ServiceNow) and call monitoring systems (e.g., Amazon Connect)., • Excellent communication and collaboration skills, with ability to work across multiple teams., • Detail-oriented with strong problem-solving skills and a focus on continuous improvement.Other Requirements, • Must be a U.S. Citizen., • Must pass government background investigation., • Ability to support a 24x7x365 service desk operation, including occasional after-hours quality checks. A3T offers excellent benefits to enhance the work-life balance, including: • Medical Insurance, • Dental Insurance, • Vision Insurance, • Life Insurance, • Short Term & Long-Term Disability, • 401k Retirement Savings Plan with Company Match, • Paid Holidays, • Paid Time Off (PTO), • Tuition and Professional Development Assistance SwTvQcJsCp

Job DescriptionSalary: Unacast is a leading provider of global location intelligence that delivers cutting-edge analytics about human mobility in the physical world. We are a team of experts with decades of unmatched industry experience and we partner with organizations across the private and public sectors to unlock the potential of location data. Unacast drives smarter decision-making based on trustworthy, reliable, and privacy-friendly location intelligence that powers both commercial and societal benefits. We are hiring an API Engineering Team Lead! At Unacast, we are on a mission to revolutionize location-based insights, exploring how people interact with the physical world. Privacy is baked into everything we do, and we partner with highly trusted, privacy friendly data providers. We take a customer-first approach, and are building APIs to provide valuable analytics across very large data sets, enlightening our customers to the needle in a haystack of big data. Our aim is to be the go-to leaders in location data, and we are now looking for a API Team Lead to join our effort. The position is for our API team, which builds the infrastructure that customers use to harness the power of Unacasts products. The APIs maintained by this team are the core building blocks of our data offering. This role is a blend of team leadership and hands-on API development. Youll guide a highly skilled team while also rolling up your sleeves to design, build, and optimize APIs. What you will be doing • Lead a team of Software Engineers, providing mentorship and guidance while actively contributing to API design, development, and optimization, • Plan, execute, iterate, and challenge assumptions to ensure the teams deliverables are timely and delivering the intended value, • Continuously improve the team's ability to ship client and product value, • Design, develop, and maintain high-quality APIs to support various applications and services., • Implement API solutions that adhere to industry best practices in terms of scalability, performance, and security., • Ensure APIs are well-documented, including clear usage instructions and examples., • Monitor API performance and troubleshoot issues, implementing necessary optimizations., • Stay updated on emerging technologies and trends in API development, recommending improvements and advancements to our current API ecosystem., • Participate in code reviews, providing constructive feedback to ensure code quality and maintainability., • Contribute to the overall architecture and design of our API strategy, aligning with business objectives., • Collaborate with internal and external stakeholders (including customers) to gather requirements and understand use cases as needed. Who we think you are • Minimum 2-4 years of team leadership experience., • Minimum 1-2 years of experience working with REST APIs., • Experience in software or engineering projects from ideation, through development and into production., • Proficiency in Java 8 or higher and Scala is required. Experience with Python or other programming languages is a plus., • Demonstrate excellent SQL database skills ranging from database initial creation and design, table design, automated load and maintenance processes, and efficient querying., • Proficiency working in Amazon Web Services (AWS) and utilizing its many services., • Experience processing data efficiently in JSON and GeoJSON., • A positive and adaptable attitude, with a collaborative approach to teamwork., • Excellent organizational and progress-tracking skills., • Proficiency in Agile methodologies., • Strong communication skills and fluency in English. ... and it is a positive if • You are familiar with AWS Elastic Container Service for application deployment or AWS X-Ray for debugging., • Experience working with Snowflake SQL., • Experience with data analytics and data visualization., • You have experience working with geospatial data., • You are team and customer service oriented, innovative, open-minded to the solution set, and driven to deliver solutions that meet or exceed requirements., • You believe that simple approaches are better than complex, whenever possible. Most relevant technologies We are first and foremost looking for a leader, but we are expecting you to get your hands dirty and have experience in building REST APIs. The ability to adapt and learn new technologies quickly is important. Familiarity with technologies such as Java, Scala, Python, Git Snowflake SQL, and other services in Amazon Web Services (AWS) would be beneficial. What we expect of you • Demonstrate a proactive and entrepreneurial mindset, • You have good leadership skills and are a good listener and mentor, • Contribute to a positive and enjoyable work environment, • We are a startup, so things change fast, you need to be agile and proactive on this journey, • Work closely with Product, willingness to hear from customers, and translate that input into product value through our Unacast APIs Other Info This a remote position that may require occasional travel. Preference for candidates who live in the EST time zone who reside in the following states: CT, FL, GA, MD, NJ, NY, NC, RI, PA, SC, VA, WV We offer competitive salaries and benefits and unlimited PTO. The typical base salary range for this role is $150,000 to $170,000. Ranges are based on various factors including the labor market, job type, job level, internal equity and budget. Exact salary offers will be determined by factors such as the candidate's skills, qualifications, experience and geographic location. Unacast is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, creed, disability, ethnicity, gender identity or expression, marital status, national origin, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by law. Unacast is committed to making the job application process accessible to everyone. If you are living with a disability (visible or not visible),we will provide a reasonable accommodation for any part of the application or hiring process.To request an accommodation in connection with the application or recruiting process, please contact Human Resources at 703-840-8850. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Unacast participates in the E-Verify program. remote work

Amazon Web Services (AWS) is the world's leading cloud computing platform, serving millions of customers across 190+ countries. We provide scalable infrastructure web services that enable businesses of all sizes to access compute power, storage, and numerous other services on demand. As organizations increasingly migrate to cloud-based solutions, many turn to AWS Professional Services for expert guidance and support. The Order to Cash (O2C) Order and Partner Management team is a crucial component of AWS Professional Services (ProServe), enabling global order processing, invoicing, revenue reporting and forecasting, and financial audit capabilities. We're seeking an experienced, self-directed Order and Partner Manager to support our rapidly growing ProServe practice's internal and partner operations. This role offers unique exposure to ProServe operations while driving scalable solutions that accelerate our enterprise customers' cloud adoption journey. In this role, you will manage daily operations for AWS contract enablement and external partner relationships, oversee subcontracting policy governance, support field teams in agreement creation, and track and process operational requests. You'll also be responsible for troubleshooting issues as they arise, maintaining Salesforce article documentation, providing audit support, reporting program metrics to business stakeholders, and driving process automation and system enhancements to improve operational efficiency. The successful candidate will bring proven Business Operations experience, strong stakeholder management capabilities, and excellent communication skills, along with a demonstrated ability to influence change in fast-paced environments and experience working in high-intensity business settings. This role presents an exceptional opportunity to shape and optimize operations within AWS's fastest-growing business. Key job responsibilities • Own Project accounting setup for Professional Services primarily for North America (NAMER) region and provide extended support to our Europe (EMEA) teams, • Provide day to day support to stakeholder inquiries and NatSec/USFed related accounts while adhering to defined SLAs, • Evaluate solutions for quality, business impact, and scalability, • Facilitate scoping meetings with subject-matter-experts and project leads, • Design and deliver training materials across platforms (Wisdom, Wiki, Training platforms), • Develop scalable, reusable content for global audiences, • Monitor and improve organizational effectiveness as a trusted advisor, • Implement continuous improvements to Order and Partner Operations, sales, and program management, • Manage and support Project Accounting for AWS Professional Services, ensuring accurate project setup aligns with the contract, • Develop reporting mechanisms and dashboards to monitor data quality that have direct impact to the teams Key Performance Indicators (KPI's), • Work closely with global counterparts and system teams to optimize processes through analysis and automation, recommending system improvements A day in the life • Manage Project accounting setup for Professional Services in EMEA and AMER regions, • Evaluate solutions for quality, business impact, and scalability, • Leverage appropriate tools and delivery methods based on usage, need, and audience About the team About the team Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. • Bachelor's degree or higher in Finance / Accounting or related field, • 2+ years in professional service operations and/or financial operations, for example order to cash operations, • Experience developing business reports that help a professional services organization operate smoothly, with insights that will meet the needs of other business partners (Finance, Sales Operations, Tax, etc.), • Experience with SalesForce (SFDC), Commerce Platform (CP)/Billing Console, Oracle Financials (OFA) and Business Intelligence (BI), • 3+ years managing subcontracting operations and reviewing Statement of Work agreements within a Professional Services or staffing organization, • Strong communication and effective stakeholder management skills, • USA Citizenship to support our World Wide Public Sector division, • Intermediate skills in Excel (Pivot Tables, VLookups and Charts) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ___ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61,200/year in our lowest geographic market up to $131,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ___. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Description At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. The National Security Sector at Leidos currently has an opening for a Software Engineer. The program delivers a comprehensive integrated mission control software tool combining custom code and integrated COTS products for a Department of Homeland Security customer. Primary Responsibilities: * Support the development life cycle of platform architectural design, deployment and debugging * Support a release pipeline to enable fast, but safe delivery of critical business software to Production * Develop & Maintain sound version control best practices-based CM systems (GIT), including branching and merging strategies * Actively participate in all Agile ceremonies. Participate in all team ceremonies including planning, grooming, product demonstration and team retrospectives. * Ability to automate release deployments across development, test, staging, Quality Assurance and production stacks using a combination of scripting languages and other automation toolkits * Maintain / upgrade/ patch tracking and documentation software (Confluence / Jira) * Create, Assist, and Implement design and maintenance web service infrastructure and deployments * Analyze service stack and make recommendations for further improvements * Identify processes and capabilities that can be streamlined and automated * Communicate effectively to help bridge stakeholder and development requirements * Assist with support and operations where necessary * Leverage programming Languages and shell scripting for automation * Proficient with DevOps or Site Reliability Engineering methodologies. * Ability to have a holistic view of service development and deployment architecture * Act in the capacity to support deployment and operations when necessary * Set up and configure a continuous integration environment by leveraging Configuration Management, containerization, serverless technologies, and Kubernetes. * Architect and develop best practices for software build tools (Gradle, Maven, ANT, Shell) and continuous integration tools (Jenkins, Bamboo), and infrastructure automation (Amazon Web Services, VMWare, Puppet, Chef, ansible, etc.) * Work cross functionally across multiple teams Basic Qualifications: * Bachelor 's degree or higher is required in either Engineering (i. e. Computer, Software, Systems etc.) or Computer Science with a minimum of five (5) years of related experience. * Experiencing migrating complex legacy applications into a modern dev ops framework * Must be fluent with Git * Strong knowledge of Linux and Linux environments (Redhat) * 5+ years working in an Agile dev environment * Experience integrating CD/CI pipelines for automated deployment preferred * Knowledge of security practices, networking protocols, firewalls, etc * 5+ years of system architecture required with a demonstrated ability to read the code and understand the coding logic to assist in troubleshooting * Familiarity with software development life cycle models, agile, and DevOps programming methodologies. * Fluent in object oriented programming and experience in Java. * Ability to successfully work with customers, developers, testing, project management, and support staff * Excellent problem solving, analytical skills and technical troubleshooting skills * Clarity and precision in verbal and written communications Preferred Qualifications: * Experience with MySQL * Experience acquiring in-depth understanding of large complex software systems to isolate defects, reproduce defects, assess risk, and understand varied customer deployments. * Experience managing/monitoring AWS/Azure cloud and virtualized servers for optimal performance while working in an Infrastructure as a Service (IaaS) environment * Proficient automating network infrastructure configuration using Software Defined Networking Come break things (in a good way). Then build them smarter. We're the tech company everyone calls when things get weird. We don’t wear capes (they’re a safety hazard), but we do solve high-stakes problems with code, caffeine, and a healthy disregard for “how it’s always been done.” October 7, 2025 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range $85,150.00 - $153,925.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. #Remote

Amazon Web Services (AWS) is the world's leading cloud computing platform, serving millions of customers across 190+ countries. We provide scalable infrastructure web services that enable businesses of all sizes to access compute power, storage, and numerous other services on demand. As organizations increasingly migrate to cloud-based solutions, many turn to AWS Professional Services for expert guidance and support. The Order to Cash (O2C) Order and Partner Management team is a crucial component of AWS Professional Services (ProServe), enabling global order processing, invoicing, revenue reporting and forecasting, and financial audit capabilities. We're seeking an experienced, self-directed Order and Partner Manager to support our rapidly growing ProServe practice's internal and partner operations. This role offers unique exposure to ProServe operations while driving scalable solutions that accelerate our enterprise customers' cloud adoption journey. In this role, you will manage daily operations for AWS contract enablement and external partner relationships, oversee subcontracting policy governance, support field teams in agreement creation, and track and process operational requests. You'll also be responsible for troubleshooting issues as they arise, maintaining Salesforce article documentation, providing audit support, reporting program metrics to business stakeholders, and driving process automation and system enhancements to improve operational efficiency. The successful candidate will bring proven Business Operations experience, strong stakeholder management capabilities, and excellent communication skills, along with a demonstrated ability to influence change in fast-paced environments and experience working in high-intensity business settings. This role presents an exceptional opportunity to shape and optimize operations within AWS's fastest-growing business. Key job responsibilities • Own Project accounting setup for Professional Services primarily for North America (NAMER) region and provide extended support to our Europe (EMEA) teams, • Provide day to day support to stakeholder inquiries and NatSec/USFed related accounts while adhering to defined SLAs, • Evaluate solutions for quality, business impact, and scalability, • Facilitate scoping meetings with subject-matter-experts and project leads, • Design and deliver training materials across platforms (Wisdom, Wiki, Training platforms), • Develop scalable, reusable content for global audiences, • Monitor and improve organizational effectiveness as a trusted advisor, • Implement continuous improvements to Order and Partner Operations, sales, and program management, • Manage and support Project Accounting for AWS Professional Services, ensuring accurate project setup aligns with the contract, • Develop reporting mechanisms and dashboards to monitor data quality that have direct impact to the teams Key Performance Indicators (KPI's), • Work closely with global counterparts and system teams to optimize processes through analysis and automation, recommending system improvements A day in the life • Manage Project accounting setup for Professional Services in EMEA and AMER regions, • Evaluate solutions for quality, business impact, and scalability, • Leverage appropriate tools and delivery methods based on usage, need, and audience About the team About the team Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. BASIC QUALIFICATIONS* Bachelor's degree or higher in Finance / Accounting or related field • 2+ years in professional service operations and/or financial operations, for example order to cash operations, • Experience developing business reports that help a professional services organization operate smoothly, with insights that will meet the needs of other business partners (Finance, Sales Operations, Tax, etc.) PREFERRED QUALIFICATIONS* Experience with SalesForce (SFDC), Commerce Platform (CP)/Billing Console, Oracle Financials (OFA) and Business Intelligence (BI) • 3+ years managing subcontracting operations and reviewing Statement of Work agreements within a Professional Services or staffing organization, • Strong communication and effective stakeholder management skills, • USA Citizenship to support our World Wide Public Sector division, • Intermediate skills in Excel (Pivot Tables, VLookups and Charts) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61,200/year in our lowest geographic market up to $131,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job Description Our client is hiring a Program Manager (PM) to lead a large-scale Service Desk contract supporting a DHS agency. This program provides 24x7x365 Tier I, Tier II Advanced Support, and Account Service Desk (ASD) services to thousands of federal employees, contractors, trade partners, and agency users worldwide. The PM will oversee all aspects of program delivery, staffing, and compliance with contract performance standards. This position is based in Ashburn, VA, with some remote flexibility. Responsibilities * Serve as the senior point of contact with agency leadership, COR, and stakeholders. * Oversee service delivery for Tier I, Tier II Advanced Support, and ASD operations. * Develop and maintain required program deliverables (transition plans, staffing plans, SOPs, PMR reports). * Lead staffing, onboarding, and performance management for 100+ personnel across multiple sites. * Ensure compliance with Acceptable Quality Levels (AQLs) (call answer time, ticket resolution SLAs, customer satisfaction). * Direct incoming and outgoing transition planning with seamless knowledge transfer. * Enforce DHS IT security, Section 508 accessibility, and enterprise architecture compliance. * Drive continuous service improvements based on ITIL/HDI best practices. Minimum Qualifications * 5+ years managing a 24x7 IT Service Desk program with 50+ staff. * Experience leading federal contracts and ensuring SLA compliance. * Strong knowledge of ITIL/HDI standards and service desk management tools (ServiceNow, Amazon Connect, etc.). * Proven ability to manage geographically dispersed teams and subcontractors. * Bachelor’s degree in IT, Business, or related field. * U.S. Citizenship and eligibility to obtain DHS BI clearance. Preferred Qualifications * PMP or PgMP certification. * ITIL v4 certification. * Prior DHS or other federal IT support program experience. * Experience managing program transitions and incumbent capture. * Bilingual English/Spanish is a plus. Powered by JazzHR BmFAeENZl4

Handle incoming customer service calls. Accept customer calls and return customer. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

Amazon Delivery Drivers - Sterling, VA, United States [Package Handler / Courier] As an Amazon Delivery Driver, you'll: Help deliver packages to customers; Drive an Amazon-branded van; Stay active, Work independently; Work 4-5 days per week and up to 10 hours per day with shifts available seven days

Handle incoming customer service calls. Accept customer calls and return customer. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

Billing / Collections / Remote] - Anywhere in U.Competitive pay + bonuses / Flexible work schedules / Health, dental & vision / 401k match / PTO - As an Accounts Receivable Specialist at Quick Med Claims, you will: Manage and maintain accurate accounts receivable records; Process incoming payments a

As a Customer Support Rep at ECP, you will: Provide exceptional customer service to clients via phone, email, and chat; Answer incoming inquiries and troubleshoot issues efficiently and accurately; Maintain a high level of professionalism and empathy while addressing customer concerns; Utilize compa

Up to $26 per hour / Health, dental & vision / 401k matching / PTO / Equipment provided - As a Customer Support Specialist at Mudflap, you will: Communicate effectively with customers to provide timely and accurate resolutions to their inquiries; Maintain a high level of customer satisfaction by han

K per year / Medical, dental & vision / 401K / PTO - As a Customer Support Specialist at Second Nature, you will: Respond to customer service emails, calls and chats with a customer centric attitude; Resolve issues with urgency, notifying the customer if it will take longer; Develop a clear understa

Competitive Pay - As a Customer Support Rep you'll: Help customers with technical and non-technical inquiries across multiple channels (Email and Live Chat); Engage in meaningful conversations with customers and problem-solve when things don't go quite right; Ensure customer satisfaction by meeting

Up to $25 per hour / Medical, dental & vision / 401k match / PTO / Sun-Thurs 11:30p-7:30a CST - As a Customer Service Advocate at iRhythm Technologies, you will: Answer inbound calls in our Contact Center; Verify and investigate patient insurance, estimate benefit coverage and out of pocket costs, a

Medical, Dental, and Vision / PTO / 401k Match - As a Device Support Specialist at Modivcare, you will: Troubleshoot and resolve technical issues for customers using Modivcare devices; Provide excellent customer service by assisting with inquiries and concerns related to device usage; Educate custom

Customer Service / Remote] - Residents of VA / Independent Contractor / Full or Part Time / Available at least 20 hours per week / Set your own schedule within hours of operation (Mon-Fri 8am to 7pm ET) / $12 per hour - As a Customer Service Rep you'll: Be the first point of contact for patients nee

Health, dental & vision / 401k match / PTO - As a Customer Support Specialist at KinderSystems, you will: Manage incoming calls and emails from customers in a timely and professional manner; Provide accurate and efficient solutions to customer inquiries and complaints; Document all customer interact

Customer Service / Remote] - Anywhere in U. K per year / Medical, dental & vision / 401k / PTO / Remote worker stipend - As a Customer Advocate at Sana, you will: Provide accurate and easy-to-understand guidance in the complex world of health insurance and employer benefits across multiple channels

Up to $25 per hour - As a Customer Support Associate at Fanatics, you will: Liaise between Fanatics Collectibles and Collectors by supporting all inquiries and issues; Model exemplary service through web message, voice, and email channels; Apply good judgement on a case-by-case basis, expedite resol

Collections / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k match / PTO - As an Accounts Receivable Associate at IMS Legal Strategies, you will: Maintain regular contact with clients to foster professional, courteous relationships and ensure timely payment; Investigate an

Finance Assistant / Remote] - Anywhere in U.Up to $27 per hour / Medical, dental & vision / 401k / PTO - As a Financial Aid Advisor at Strategic Education, Inc.Be responsible for providing best-in-class financing and financial aid support to learners before, during, and after their program enrollmen

Competitive pay - As an Accounts Receivable Specialist at PT Solutions, you will: Work aged receivables utilizing A/R reports; Review and assess adjudicated claims for timely and proper payment of outstanding balances; Research, correct, and resubmit or reprocess unpaid claims as necessary; Verify v

K per year / Medical, dental & vision / 401k matching / PTO - As a Customer Service Associate at American Fidelity, you will: Provide exceptional customer service to clients by answering inquiries, resolving issues, and providing information about company products and services; Maintain accurate rec

Up to $40K per year / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist at Edmentum, you will: Handle inbound and outbound customer interactions in a courteous, timely, and professional manner; Listen to customers, understand their needs, and resolve issues; Follow all r

Up to $55K per year / Medical, dental & vision / 401k / WFH stipend / Ability to work on the weekends - As a Customer Experience Agent you'll: Handle support requests over phone and email; Help Ramp maintain an industry leading satisfaction rate with their customers; Bring insights into how Ramp can

Customer Service / Remote] - Anywhere in U. Competitive pay & bonuses - As a Reservations Agent you'll: Handle incoming reservation inquiries via telephone, email, and online platforms; Assist guests in selecting accommodations based on their preferences and needs; Process reservations and payment d

Up to $24 per hour / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Equip, you will: Answer inquiry calls, emails, web forms, etc. Respond to inquiries quickly and efficiently while routing inquiries to appropriate departments; Collect patient information and input data points

Call Center / Fully Remote] - Anywhere in U.Up to $18 per hour + bonuses / Health, Dental, and Vision / 401k / PTO - As a Member Enrollment Specialist you'll: Be the first point of contact for prospective members; Contact prospects via phone to introduce and explain the Wellth program and assist the

Customer Service / Remote] - Virginia Residents Welcome / 401(k) / 20 hours per week - As a Call Center Rep you'll: Communicate and connect with established and prospective CBN partners through ministering prayer using accepted biblical doctrine-sharing information about CBN and its affiliated minis

Customer Service / Fully Remote] - Anywhere in U. Competitive salary / Flexible hours - As a Customer Support Agent you'll: Manage day-to-day therapist questions and requests through a shared mailbox and member support across multiple channels (SMS, phone, emails); Provide support to therapists to e

Up to $24 per hour / Medical, dental & vision / 401k match / PTO / 4 day work week - As a Customer Support Coordinator at Jabra Hearing, you will: Manage and respond to customer inquiries and concerns via phone, email, and chat; Provide excellent customer service by actively listening and addressing

Competitive pay / Medical, dental, and vision / 401k matching / PTO - As a Customer Support Specialist at Abridge, you will: Provide exceptional customer service by answering incoming calls and responding to customer inquiries via email and chat; Assist customers with product information and troubl

Competitive pay / Medical, dental & vision / Retirement benefits / PTO - As a Customer Experience Specialist you'll: Provide exceptional phone, text, and email support to consumers and health care providers in an effective manner via provided tools; Help guide consumers through various processes and

Competitive pay - As an Accounts Receivable Specialist at PT Solutions, you will: Work aged receivables utilizing A/R reports; Review and assess adjudicated claims for timely and proper payment of outstanding balances; Research, correct, and resubmit or reprocess unpaid claims as necessary; Verify v

Up to $26 per hour / Health, dental & vision / 401k matching / PTO / Equipment provided - As a Customer Support Specialist at Mudflap, you will: Communicate effectively with customers to provide timely and accurate resolutions to their inquiries; Maintain a high level of customer satisfaction by han

Billing / Remote] - Anywhere in U.Competitive pay - As a Collections and Payments Specialist at Nira Medical, you will: Interact with third party payors and patients for the purpose of collecting past due health insurance claims; Achieve daily accomplishments that produce progress towards monthly, q

Flexible hours / Competitive pay / Medical, dental & vision / 401k match / PTO / Equipment provided - As an E-Commerce Customer Experience Specialist at Shoe Sensation, you will: Manage and respond to customer inquiries and concerns via email, phone, and live chat; Monitor and track customer orders,

Up to $18 per hour / Benefits - As a Customer Service Rep at Savista, you will: Handle incoming customer inquiries via phone, email, and chat in a timely and professional manner; Provide accurate and helpful information to customers regarding our products and services; Troubleshoot and resolve custo

K per year / Medical, dental & vision / 401K / PTO - As a Customer Support Specialist at Second Nature, you will: Respond to customer service emails, calls and chats with a customer centric attitude; Resolve issues with urgency, notifying the customer if it will take longer; Develop a clear understa

Finance Assistant / Remote] - Anywhere in U.Up to $27 per hour / Medical, dental & vision / 401k / PTO - As a Financial Aid Advisor at Strategic Education, Inc.Be responsible for providing best-in-class financing and financial aid support to learners before, during, and after their program enrollmen

Up to $27 per hour + bonus / Full benefits - As a Customer Support Rep you'll: Provide concierge-style service to the CrossFit community, cultivating lifetime loyalty to the brand by fielding inquiry emails; Resolve (or escalate) customer inquiries, complaints, and feedback quickly and efficiently;

Up to $65K per year / Extremely flexible hours - As a Customer Service Agent you'll: Book air and ground transportation for clients; Research and locate the best pricing and options for clients based on their needs; Book hotel reservations for clients in their desired location; Plan and promote acco

Competitive pay + bonuses / PTO / Employee discount + clothing allowance - As a Customer Experience Agent at Rhone, you will: Provide professional customer support at all times while serving as a front line, go-to resource for all customer needs and inquiries; Interact with customers through various