Are you a business? Hire customer service analyst candidates in Jersey City, NJ
... customer service and operations. You will be training new staff members on their daily functions, ensuring cleanliness and regular maintenance of the shop. We analyze labor regularly and you will be ...
... · Excellent customer service skills. · Ability to move throughout the café and kitchen. · ... analytical and problem-solving skills. · Self-motivated, requiring limited oversight. · Knowledge ...
With the support of a team of junior analyst and account managers, you will be responsible for 6-8 ... Resolve the most complex customer service problems directly. * Demonstrating a genuine ...
Utilize service blueprinting techniques to visualize front-end and back-end processes underlying ... Strong analytical and empathetic skills, with the ability to capture and visualize complex journey ...
Support the Bank's online customer acquisition and retention initiatives through customer ... in Banking or Financial Services required. * Knowledge of Tableau or Power BI, required
She/He performs quantitative analysis to arrive at the win-price recommended including HBU split ... The Director of BD creates 'customer map' of named customers with potential / articulated ...
Some college preferred * 1-3 years customer service experience * Written and verbal communication ... and analyzing data, viewing computer screen and expansive reading. Incumbent will be subject to ...
Analyze service contracts, cargo flow, and revenue. * Make recommendations to management on revenue ... Work directly with Customer Service corporate accounts. * Work with principle and global office to ...
This role requires extensive research and analytical expertise, strong cross-functional ... and services are paving the way for knowledge seekers as they work to solve the world's most ...
In addition, the role will be responsible for customer service (24/7), tracking, routing, problem ... Provide timely analysis and monitor freight cost metrics * Work with multiple decision-makers ...
Conducts threat analysis and alert triage using various security tools (e.g., SIEM, EDR ... Service Desk and Incident Management * Supports investigations and resolution of customer-based ...
Being a technology pioneer and marketing services provider, we produce unique immersive experiences ... Market Research & Competitive Analysis - Gather insights on industry trends, customer pain points ...
... our service-level goals. You will be up to date on industry products and trends, and work with ... Feedback Collection : Gather and analyze customer feedback to identify trends, areas for ...
Field service technicians will conduct a safety analysis of every home to assure a safe workplace for the technician and the customers. Additional Information Our compensation reflects the cost of ...
- Design, configure, develop, and provide ongoing support of CRM applications including Slate, Raiser ... Services (UWS) to create reports that measure online activity (Google analytics) as well as ...
Define, track, and analyze key performance indicators (KPIs) such as CSAT, time to resolution, and ... Finout is a highly technical product servicing a technical persona. Experience with AWS, GCP, and ...
Provide in-person support at various PATH stations for fare media sales and customer account management services. * Compile and analyze financial reports related to the fare card programs. Prepare ...
... Customer Service (CS) and Planning Departments to communicate customer feedback and identify trends for replenishment. • Conduct competitor analysis on BSP offerings, evaluating quality and price ...
... customer needs and comply with NFPA standards. 4. Oversee the service and inspection of fire ... Monitor and analyze sales and operational data, using this information to drive continuous ...
Maintain data integrity in CRM database. * In partnership with the Marketing Team (MaCS), assist ... analytical skills (ie Excel) * Detail-oriented * Exceptional organizational skills with a proven ...
... customers. USTECH delivers our IT Services from a global model and this role requires that ... Should have strong analytical skills and should be metrics driven in managing teams. Should have ...
In addition, the Delivery Project Executive controls costs, manages the customer relationship and ... analytics, etc. · Successful program implementation and ongoing management, including ...
Systematically collect and analyze customer feedback. Translate insights into actionable recommendations for product development and service improvements. * Technical Deep Dives: Utilize advanced ...
Monitor progress of work being performed based on customer service request to ensure the ... Analytical skills and the ability to read and interpret data * High level of confidentiality ...
Your role encompasses driving sales performance, analyzing business trends, training and managing store staff, delivering exceptional customer service, overseeing administrative duties, ensuring loss ...
Ensure the retail organization is continuously improving customer service to maximize customer satisfaction. * Resolve all customer issues. * Analyze market trends to make informed decisions ...
Conduct market research and competitive analysis to identify growth opportunities and cross-selling ... Proficiency in CRM tools, legal research databases, and Microsoft Office (Excel, PowerPoint ...
Must be able to multi-task and managed multiple projects efficiently, meet deadlines, demonstrate analytical/critical thinking skills, and provide excellent customer services that leads to positive ...
... service. As a leading provider in the long-term care industry, we believe in fostering a ... This role will rely on data-driven insights to activate brand awareness, customer engagement, and ...
The primary objective of this role is to lead and deliver customer projects ensuring exceptional ... This role focuses on delivering high-quality, profitable service engagements that foster trusted ...
We value candidates who can bring unique insights and innovative solutions to the team As a UX designer, you will... - Collaborate closely with UX, product, engineering, analytics, customer service ...
Overview The Field Service Technician is responsible for inspecting, updating, and installing ... Identify, analyze, and solve problems * Respond to all customer requests and complaints in a ...
Establishing and communicating service metrics; monitoring and analyzing results; implementing changes * Take ownership of customer issues and follow problems through to resolution * Set a clear ...
... analysis of 3PL operations Cross-Functional Collaboration: * Collaborate closely with internal stakeholders such as procurement, inventory management, and customer service to ensure alignment and ...
... analytics fueled service solution platform to elevate their brand and execute their vision ... Provide a high level of customer service by engaging guests, answering questions, resolving issues ...
Monitoring Customer Service standards including conducting participant focus groups and analyzing surveys to gather feedback and increase awareness of participants' perspective of program services
Manage and mentor a team of rebate processors and customer service representatives to optimize performance and achieve program KPIs. * Performance Management: Monitor team performance, analyze data ...
... analyze our customers on relevant metrices, and define maturity journey for our customers. · Develop Client Cybersecurity Service Catalog improvement roadmap, and strategy that Improves our value in ...
You'll ensure smooth integrations between e-commerce, ERP, fulfillment, and customer service ... Analytical thinker with problem-solving skills. * Ability to work in a fast-paced environment
... Customer Service, Compliance, etc.) * Develop clear and accurate documentation, including process manuals, user guides, and technical instructions. * Leverage Salesforce to manage and analyze project ...
Delivers superior hands-on customer service through effective training and education * Maximizes ... Strong problem-solving skills, including the ability to analyze current business problems and ...
Service-Oriented: Conveys a genuine desire and ability to anticipate and meet customer needs and ... analysis of user experience data * Make and track changes made to the content and resources
... and analysis. * Experience with constituent relationship management (CRM) databases and/or ... placement service is free to job seekers. By getting to know you personally -- beyond just your ...
... services and protect transactions for hundreds of millions of consumers and small businesses ... Analyze results, failures and bugs to determine the causes of errors and tune the automation ...
Analyze customer data to segment audiences, understand purchasing behavior, and identify ... service levels. * Collaborate with product and marketing teams to integrate customer feedback into ...
Reporting and Analytics: * Lead the development of standard reporting protocols and customize CRM dashboards to track client interactions, service delivery, and business growth. * Generate actionable ...
Visit and study retail, restaurant, and service businesses * Observe customer behavior, from entry ... Analyze the efficiency and effectiveness of current feedback-gathering techniques (e.g., surveys ...
... and analytics. CHEQ is a global company with offices in Tel-Aviv, New York, and Tokyo. We are a ... We are looking for someone who is driven, dedicated, service oriented, has the technical chops to ...
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