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Job DescriptionA World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a Site Reliability Operations Analyst you are the engine behind Palantir deployments. You are responsible for crafting, implementing and executing processes to streamline workflows and reduce friction. You track and stabilize projects, remove roadblocks, and anticipate customer needs to free up our engineers to focus their time and attention on the technical problems they are best equipped to solve. This position requires a combination of project management, process optimization, and execution skills. You are a person who loves fixing problems and always embraces the best idea, even when it is not your own.Core Responsibilities • Work on many different types of problems and challenges. You might be supporting a deployment at a large, global customer one day, and jetting off across the world to help out with a new pilot project the next., • Be the first responders when things go wrong. Even if a problem is outside your area of expertise, you make the first move to fix it, and only ask for help when we’ve exhausted all that we can possibly do., • Craft and implement process to reduce friction and enable all team members to spend their time on what they do best., • Think creatively, work collaboratively, and do whatever it takes to get the job done.What We Value, • Extraordinary judgment and composure in high-pressure situations., • A creative approach to project management centered around lightweight frameworks that enable rapid iteration and low-overhead methods of keeping our customers informed., • Proven track record of developing effective and collaborative relationships with customers., • Meticulous attention to detail, including maintaining accurate records and diligently tracking key project metrics., • Enthusiasm for working on site with customers and/or supporting internal projects and senior leadership, bringing order and efficiency to critical internal initiatives.What We Require, • Ability to travel 25-75%, varies by location and team.

Job DescriptionA World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a Site Reliability Operations Analyst you are the engine behind Palantir deployments. You are responsible for crafting, implementing and executing processes to streamline workflows and reduce friction. You track and stabilize projects, remove roadblocks, and anticipate customer needs to free up our engineers to focus their time and attention on the technical problems they are best equipped to solve. This position requires a combination of project management, process optimization, and execution skills. You are a person who loves fixing problems and always embraces the best idea, even when it is not your own.Core Responsibilities • Work on many different types of problems and challenges. You might be supporting a deployment at a large customer one day, and jetting off to help out with a new pilot project the next., • Be the first responders when things go wrong. Even if a problem is outside your area of expertise, you make the first move to fix it, and only ask for help when we’ve exhausted all that we can possibly do., • Craft and implement process to reduce friction and enable all team members to spend their time on what they do best., • Think creatively, work collaboratively, and go above and beyond to get the job done.What We Value, • Extraordinary judgment and composure in high-pressure situations, • A creative approach to project management centered around lightweight frameworks that enable rapid iteration and low-overhead methods of keeping our customers informed, • Proven track record of developing effective and collaborative relationships with customers, • Meticulous attention to detail, including maintaining accurate records and diligently tracking key project metrics, • Enthusiasm for working on site with customers and/or supporting internal projects and senior leadership, bringing order and efficiency to critical internal initiativesWhat We Require, • Active US Security clearance or eligibility and willingness to obtain a US Security clearance, • Ability to travel 25-75%, varies by location and team

Job Description Job title: Bookkeeper - Payroll Analyst Reports to: Chief Financial Officer FLSA Status: Non-Exempt / Full Time Date Issued: December 2025 We’re looking for a Payroll Analyst who is detail-oriented and eager to make an impact. In this role, you’ll help ensure every employee is paid accurately and on time. You’ll support the day-to-day flow of payroll information, electronic timesheets, and work closely with HR and Finance, to keep our payroll cycle running smoothly. You’ll bring strong analytical and problem-solving skills, along with experience using ADP Workforce Now. You’ll take ownership of payroll accuracy and process, resolve issues, and help us work efficiently. This role is ideal for someone who is detail oriented and works as a team player, someone who can dive into data while also building trusted relationships across teams. If you’re looking for an opportunity to grow your career in payroll within a supportive, fast-paced environment, we’d love to hear from you. Main Functions • Ensure timely and accurate end-to-end payroll processing (bi-weekly)., • Assist with monthly, quarterly, and annual payroll reconciliations, • Maintain and document standard operating procedures for payroll processes, • Validate payroll controls and escalate discrepancies or exceptions to management, • Collaborating with HR, Benefits, Finance, • Provide excellent communication with employees on payroll policies, deductions, and tax queries, • Minimum of 3+ years of relevant payroll experience, • Knowledgeable in payroll tax compliance and NY state payroll processes, • Proficient in ADP Workforce Now, • Strong analytical, problem-solving, and reconciliation skills, • Strong Excel skills (VLOOKUP, pivot tables, formulas), • High integrity and ability to maintain confidentiality, • Proactive, adaptable, and hands-on with a strong work ethic and a “can-do” approach, • Diligent individual with a focus on automation and continual improvement, • Able to work independently and collaboratively within our fiscal, benefits and HR team Special Projects • As needed special projects assigned by Management. Employees may be required to carry out additional duties assigned by Supervisor. ADDITIONAL JOB FUNCTIONS: • Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., • Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. • Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to requests for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., • Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., • Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., • Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., • Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., • Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., • Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., • Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., • Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. Minimum Required Education & Experience: • Associates Degree in Accounting or related field, • 1 to 3 years of specialized experience in Payroll Processing., • Preferred Education & Experience:, • Bachelor’s Degree in Accounting or related field, • 2 years related experience., • Computer Skills:, • Proficient in computer software programs (QB online, Word, Excel, Power Point, ADP, etc.), • Language skills:, • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees., • Bilingual is preferred GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS: • GENERAL WORKING HOURS:, • Generally, this position is Monday through Friday., • WORKING FROM HOME:, • Most essential functions of this job cannot be completed working from home., • TRAVEL:, • May be required to travel about 5% of the time to purchase items or to attend a training or go to the post office as needed., • PHYSICAL REQUIREMENTS:, • The physical activity for the Accountant/Bookkeeper is:, • Climbing & Ambulating Stairs: Ascending or descending stairs and ramps using feet and legs and/or hands and arms. Body agility is emphasized. The amount of climbing required exceeds that required for ordinary locomotion., • Stopping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles., • Kneeling: Bending legs at knee to come to a rest on knee or knees., • Crouching: Bending the body downward and forward by bending leg and spine., • Reaching. Extending hand(s) and arm(s) in any direction., • Walking. Moving about on foot to accomplish tasks and has an ability to navigate from one location to another., • Standing: Remaining upright on the feet, particularly for sustained periods of time., • Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position., • Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Ability to use computer tablet to write reports, notes and document compliance with patrol stops., • Grasping: Applying pressure to an object with the fingers and palm., • Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly., • Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction and having the ability to receive detailed information through oral communication and making fine discriminations in sound., • Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as exposure to chemicals and heat from malfunctioning equipment., • Physical requirements for the Bookkeeper-Payroll Analyst:, • Sedentary work: Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, with walking and standing required only occasionally., • The visual acuity requirements for the Bookkeeper-Payroll Analyst (including color, depth perception and field vision)., • Required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer terminal; extensive reading; visual inspection to determine the accuracy, neatness, and thoroughness of the work., • The Bookkeeper-Payroll Analyst will be subject to the following conditions in this position:, • The worker is subject to environmental conditions, protected from weather conditions but not necessarily from temperature changes. The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodation may be made at an employee’s request. This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned, and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee. JOB DESCRIPTION ACKNOWLEDGEMENT AND ACCEPTANCE Employee Signature Date Supervisor’s Signature Date

A company is looking for a Supply Chain Analyst responsible for developing material forecasts and collaborating with stakeholders to optimize inventory and customer service levels. Key Responsibilities Develop monthly item-level materials forecasts using historical data and market trends Collabor

A company is looking for a Customer Service Analyst (Tier 1) to provide high-quality support to its user community. Key Responsibilities: Provide administrative and technical support for the CMS Technical Help Desk Resolve incoming support requests and inquiries from customers through various com

Board Certified Behavior Analyst (BCBA) Time to Shine is built on the backs of the tireless BCBAs and providers who elevate children to greater heights. We believe in fostering a culture of collaboration, open communication, and continuous learning. Join our team and make a difference! We are seeking highly motivated and experienced BCBAs to join our ABA therapy agency. The ideal candidates have extensive experience working with children with autism, behavioral therapy experience, and a deep commitment to excellent customer service. Responsibilities: • Conduct individualized skill and behavior assessments., • Develop and supervise the implementation of individualized treatment plans., • Provide parents training to ensure families are equipped with the tools necessary to promote their child's success., • Provide supervision and ongoing training to your RBTs., • Master's degree in applied behavioral analysis, psychology, or education., • BCBA certification, • At least 1 year of experience in providing ABA therapy services., • Excellent communication and interpersonal skills., • Competitive annual salary, • Paid time off, holidays, sick days, and personal days, • Health benefits including medical, dental, and vision, • Ongoing 1:1 mentorship from your regional director, • Access to free and extensive trainings and CEU library, • Career advancement and growth opportunities Job Type: Part-time Pay: $80.00 - $95.00 per hour Benefits: • 401(k), • Dental insurance, • Flexible schedule, • Health insurance, • Paid time off, • Parental leave, • Professional development assistance, • After school

Board Certified Behavior Analyst (BCBA) Empower ABA is built on the backs of the tireless BCBAs and providers who elevate children to greater heights. We believe in fostering a culture of collaboration, open communication, and continuous learning. Join our team and make a difference! We are seeking highly motivated and experienced BCBAs to join our ABA therapy agency. The ideal candidates have extensive experience working with children with autism, behavioral therapy experience, and a deep commitment to excellent customer service. Responsibilities: * Conduct individualized skill and behavior assessments. * Develop and supervise the implementation of individualized treatment plans. * Provide parents training to ensure families are equipped with the tools necessary to promote their child's success. * Provide supervision and ongoing training to your RBTs. * Evaluate client progress through data collection. Requirements: * Master's degree in applied behavioral analysis, psychology, or education. * BCBA certification * At least 1 year of experience in providing ABA therapy services. * Excellent communication and interpersonal skills. * Critical thinking and problem-solving skills. Benefits: * Competitive annual salary * Paid time off, holidays, sick days, and personal days * Health benefits including medical, dental, and vision * Ongoing 1:1 mentorship from your regional director * Access to free and extensive trainings and CEU library * Career advancement and growth opportunities * Bonus incentive program for employee referrals If you are a passionate and experienced BCBA who is committed to improving the lives of individuals with autism and related disorders, we encourage you to apply for this exciting opportunity. We offer competitive salary and benefits packages, a supportive and collaborative work environment, and opportunities for professional growth and development. Job Type: Part-time Pay: $80.00 - $95.00 per hour Benefits: * 401(k) * Dental insurance * Flexible schedule * Health insurance * Paid time off * Parental leave * Professional development assistance * Vision insurance Compensation Package: * Bonus opportunities Schedule: * After school * Choose your own hours Work Location: In person IND456

Job Description Zone IT Solutions is not only focused on IT roles but also extends its reach to recruit for various non-IT business positions. We are committed to connecting talented professionals with diverse opportunities across multiple sectors, ensuring a perfect fit for both clients and candidates. Requirements We are currently seeking qualified candidates for a variety of non-IT business roles. Some of the positions available include: • Project Manager, • Business Analyst, • Human Resources Manager, • Marketing Specialist, • Sales Executive, • Financial Analyst, • Operations Manager, • Customer Service Representative, • Procurement Officer, • Account Manager, • Compliance Officer, • Administrative Assistant, • Training and Development Coordinator, • Supply Chain Specialist, • Business Development Manager, • Corporate Communications Specialist, • Data Entry Clerk, • Executive Assistant, • Strategic Planner, • Event Coordinator, • Product Manager About Us We specialize in Digital, ERP, and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic, and flexible solutions will help you source the IT Expertise you need. If you are looking for new opportunities, send your profile at . Also follow our LinkedIn page for new job opportunities and more. Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We encourage applications from a diverse array of backgrounds, including individuals of various ethnicities, cultures, and linguistic backgrounds, as well as those with disabilities.

Job title: Information Technology Analyst I - W2 only Job location: New York, NY 10065 Shift: 7a-3p - 5 days/wk (including weekends). Hours if resource works Saturday &/or Sunday will be 9a-5p regardless of shift they are booked for. Pay:$20 - $27hr Length: 4 months, Possible extension Job Summary: Bachelors or equivalent exp (R). Degree in computer science (P). 1-2 yr exp (P). Excellent analytical, problem solving , written and verbal communication skills, strong customer service skills. (R). Ability to work within a team environment (R). Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts.

Job Title: Information Technology Analyst I Location: New York, NY 10065 Duration: 3 Months assignment with possible extension Schedule: 7a-3p - 5 days/week (including weekends). Hours if resource works Saturday &/or Sunday will be 9a-5p regardless of shift they are booked for. Pay Range: $25 - $28/Hour Requirements: Bachelors or equivalent exp (R). Degree in computer science (P). 1-2 yr exp (P). Excellent analytical, problem solving , written and verbal communication skills, strong customer service skills. (R). Ability to work within a team environment (R). “Pride Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors”

Job title Senior Financial Analyst – Accounting - W2 only Job location: New York, NY 10065 Shift: M-F 9a-5p. Pay:$30 - $37/hr Date Range approx : 01/12/2026 - 07/11/2026, Possible Extension Job Summary: • Bachelors (required)., • Degree or major in Accounting/Finance (preferred)., • 3-5 yrs related work exp (required)., • Knowledge of Reimbursement Methodologies, Budgeting & Cost Accounting (required)., • Heavy customer service skills. Able to multi-task and prioritize., • Someone who works independently with ongoing training, • Understands contracts and the importance of completing tasks within time allotted Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts.

Job DescriptionInsulation Sales Estimator & Building Science Analyst – Koala Insulation of the Sound Shore Koala Insulation of the Sound Shore is a high-quality, service-oriented insulation contractor serving homeowners and businesses throughout Westchester and Fairfield Counties. We are seeking a motivated, technically minded Insulation Sales Estimator & Building Science Analyst to join our growing team. This position is ideal for a tech-savvy professional who combines strong building science expertise with excellent communication and customer service skills. Koala Insulation of the Sound Shore will provide you with cutting-edge diagnostic equipment and on-the-job training to maximize your skill development. The successful candidate must hold a BPI Building Analyst certification and have experience conducting in-home assessments or sales appointments for home performance improvements. Key Responsibilities: • Conduct comprehensive home energy assessments and insulation inspections., • Perform blower door and combustion safety tests to evaluate building performance., • Identify and document insulation deficiencies and recommend energy-efficiency improvements., • Prepare and present detailed proposals to homeowners, explaining findings and recommended upgrades., • Process rebate and incentive paperwork for state and utility-sponsored programs on behalf of customers., • Manage sales appointments from initial inspection through proposal presentation and follow-up., • Collaborate with installation teams to ensure project specifications align with recommendations., • Maintain accurate records of customer interactions, assessments, and project details., • Stay current on energy efficiency standards, insulation materials, and rebate program requirements. Qualifications: • BPI Building Analyst certification required (Building Performance Institute)., • Experience conducting blower door tests and home performance evaluations., • Strong understanding of building envelope systems and insulation technologies., • Proven track record in in-home sales, energy auditing, or related home services., • Excellent verbal and written communication skills., • Detail-oriented, organized, and able to manage multiple assessments per week., • Experience with rebate paperwork, program compliance, or utility incentive processes preferred., • Valid driver’s license and reliable transportation required. Preferred Experience: • Background in residential energy auditing, home appraisal, HVAC, or insulation sales., • Familiarity with NYSERDA, Con Edison, or Connecticut energy rebate programs., • Comfort working in attics, basements, and crawl spaces when conducting assessments. If you’re passionate about improving home comfort and efficiency while helping homeowners save money, we want to hear from you! Apply today to join Koala Insulation of the Sound Shore and make a measurable impact in the energy-efficiency industry.

Job Description Summary Conducts complex credit investigations and analyzes credit information pertaining to commercial loans in order to evaluate the credit worthiness of commercial clients. Prepares credit memorandum and packages for presentation to loan officers or committees. Provides guidance to credit analyst and assistance to loan officers as needed. Completes annual credit file reviews on existing loans in pipeline and assigns a risk rating. Participates in special projects and provides assistance to loan officers as requested. Job Responsibilities: Credit Analysis and Development • Develops and analyzes credit information for use by lending officers or committees in the making of lending decisions on new, renewal, or extension loans., • Reviews all pertinent credit and financial information., • Analyzes financial statements and related material., • Prepares credit memorandum and determines credit-worthiness., • Investigates all available sources of credit and financial information and reviews agency reports., • Using a financial statement spreading program, prepares stand alone and global debt service calculations to determine the ability of the borrower and guarantors to pay the loan., • Verifies that all financial covenants and conditions have been met., • Performs annual file reviews., • Studies cash flow trends, performs stress testing and industry analysis to assess if there are any areas of concern or if a grade change is necessary., • Accompanies loan officers on customer meetings and site visits., • Bachelor’s degree in Business Administration, Accounting, Finance, or other related field required;, • Minimum of five (5) years experience as a Commercial Credit Analyst;, • Working knowledge and understanding of commercial loan products, policies, procedures and federal regulations;, • Strong aptitude for figures and accuracy;, • Proven problem solving, decision making, underwriting and analytical skills;, • Demonstrated knowledge of applied accounting and finance concepts as well as proficiency in performing detailed financial analyses;, • Ability to work independently, effectively, and efficiently under time constraints;, • Ability to prioritize and manage multiple assignments with good organizational and time management skills;, • Excellent written and verbal communication skills;, • Medical, Dental, Vision and Rx which are contributory., • Bonus programs., • Employee Stock Option Program (ESOP)., • Life Insurance, Long Term Disability and Accidental Death and Dismemberment (LTD&AD&D)., • Paid Time Off (PTO) which includes Personal and Vacation Time., • Paid Sick Time., • Bank Holidays. This role is eligible for a hybrid schedule; 3 days in the office and 2 days work from home based on business need. Columbia Bank and its affiliates is an Equal Opportunity Employer, including individuals with disabilities and veterans.

Job DescriptionSalary: Project Overview Morris Technology Solutions (MTS) is seeking a Financial Systems Analyst to join our team on a full-time contract. This role will work closely with IT&S Leadership, Finance, and external vendors to support and enhance enterprise financial systems while ensuring accuracy, efficiency, and compliance. Why MTS? Founded and headquartered in San Antonio with local ownership, MTS is a fast-growing, values-based consultancy that has achieved over 100% growth since 2022. We offer an in-person, team-driven environment where youll learn from industry experts, gain exposure to senior leadership within our clients, and build life-long professional relationships. Our people-first culture is reflected in strong reviews on Google and Glassdoor! What Youll Do • Provide daily support for multiple financial systems, ensuring stability, data integrity, and timely reporting., • Troubleshoot and resolve production issues; escalate and execute solutions as needed., • Lead projects or product enhancements, collaborating across IT, finance, and vendor teams., • Gather, document, and analyze business requirements, ensuring clear communication with stakeholders., • Design, document, and implement technical solutions in line with the hybrid project/product lifecycle., • Develop and execute test plans, train end users, and create process documentation for knowledge transfer., • Monitor system performance, identify risks, and recommend process improvements., • Stay current on healthcare finance systems, accounting practices, and new technology offerings. What You Bring • Bachelors Degree in Computer Science, Business, or related field (Masters preferred)., • 35 years of relevant experience supporting financial or healthcare IT systems., • Strong problem-solving, organizational, and project management skills., • Excellent communication and customer service mindset., • Ability to operate independently with complex problem analysis and execution. Highly Preferred Skills • Knowledge of Cerner, Lab Billing practices, and Insurance policy workflows., • Experience with Xifin and Atlas/Clinisys., • Strong understanding of HL7 messaging standards., • Database expertise: MySQL or PostgreSQL., • EPIC Certification is a major plus.

Job DescriptionJoin LaundryLux Laundrylux is the North American supplier of Electrolux Professional & Wascomat equipment for Laundromats, Coin Laundries & On-Premises Laundries. From financing to repairs, Laundrylux provides a comprehensive set of services to help with all elements of commercial laundry. Financial Business Analyst What we are looking for: The Financial Business Analyst plays a critical role in analyzing business processes, operational performance, and supporting data to drive informed decision-making across our commercial laundry operations. This role serves as a strategic partner to Sales, Operations, and Leadership by translating complex operational and pricing data into clear insights, recommendations, and tools that improve efficiency, competitiveness, and profitability. The ideal candidate is a strong business analyst with a solid understanding of cost drivers and margin dynamics, and the ability to design dashboards, reporting, and analytical frameworks using Power BI and Excel. Summarize the role Before we continue to dive into the requirements for the role let’s talk about Why you should join LaundryLux? Career Advancement: We offer a career, not just a job. We invest in the personal and professional growth of every employee because we believe growth leads to both business impact and personal fulfillment. Learning and Development: We foster a culture that encourages and promotes professional growth and development, with continuous learning Diversity Initiatives: We are proud to have launched the Women’s Initiative focused on building a better workplace for women, providing support, and recognizing the talented women within our company. LaundryLux Benefits: We offer a comprehensive benefits package including: * Health benefits package including medical, dental & vision plans * Life Insurance * 401(k) with company matching * Paid Time Off * Paid Holidays * Profit Sharing * Employee Referral Program * Mentorship Program * Company Sponsored Training * Tuition Reimbursement Back to the role: What you will do: Business & Operational Analyst * Analyze end-to-end business processes across quoting, pricing, sales execution, and operational delivery to identify inefficiencies, risks, and improvement opportunities. * Partner with Sales and Operations to understand business requirements and translate them into analytical solutions, dashboards, and reporting tools. * Evaluate how pricing, discounting, service tiers, and product configurations impact operational performance and customer profitability. * Analyze pricing structures, discounting practices, and margin performance across customer types, markets, and service models. * Collect and analyze data from quoting tools, ERP systems, and operational platforms to identify margin leakage and profitability trends. * Develop and maintain pricing and profitability frameworks that support consistent, data-backed decision-making. * Perform scenario and impact analysis for pricing changes, equipment upgrades, and new service offerings. Reporting, Dashboards & Decision Support * Design and maintain Power BI dashboards that track key business and pricing metrics such as average selling price, floor vs. target pricing, revenue mix, and margin performance. * Translate complex datasets into clear, intuitive visualizations and executive-ready insights. * Prepare monthly and quarterly business performance reports highlighting trends, variances, risks, and opportunities. * Create executive presentations (PowerPoint, charts, tables) to communicate findings, recommendations, and outcomes. Data & Systems Enablement * Support automation and integration of reporting across ERP, CRM, POS, and operational systems. * Ensure data accuracy, consistency, and alignment across departments and reporting tools. * Document assumptions, methodologies, and business logic used in analysis and dashboards. What you should have: * Strong business analysis mindset with the ability to translate business needs into analytical solutions. * Advanced Power BI skills, including DAX, Power Query, relational data modeling, KPI visualization, and scheduled reporting. * Advanced Excel proficiency, including complex formulas, PivotTables, Power Query, and macros. * Solid understanding of cost drivers in operational environments (labor, utilities, rent, chemicals, equipment depreciation) * Ability to integrate and analyze large datasets from ERP, CRM, POS, route management, and quoting systems. * Experience with SQL or Python for advanced analysis (preferred) * Excellent communication, presentation, and storytelling skills — able to influence decisions across executive and field-level stakeholders. Education and Experience: * Bachelor’s degree in Data Science, Business Analytics, Finance, Economics, or a related field (Master’s degree preferred) * 3+ years of experience in a business analyst, financial analyst, or analytics role, preferably in commercial laundry, industrial services, manufacturing, or a related operational environment Our Values: People, Share Responsibility, Integrity, Excellence, Customer Focused, Meaningfulness and Fun If you are looking for your next challenge, then this is your chance to join our team of exceptionally talented, creative and innovative professionals. We want you! We are an equal opportunity employer and we are committed to providing reasonable accommodations to individuals with disabilities in all aspects of the employment process. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Our company participates in E-Verify.

Job Description The Lead Epic Clinical and Population Health Analyst serves as the primary support contact for the Ambulatory (Clinical) and Population Health applications. This role performs and coordinates complex analysis, design, development, testing, and support services for assigned applications. The Analyst is responsible for—and oversees—the day-to-day tracking of issues and inquiries related to application operations. This is a full-time position that requires flexibility in work hours, including potential schedule changes to support upgrades and participation in on-call coverage. REQUIREMENTS • Bachelor’s Degree in Computer Science, Information Systems, Business Computer Systems, or other related field., • Two (2) to three (3) years of experience in system analysis and design, and support of clinical applications (e.g., Epic Cadence, Epic Cupid, Epic Healthy Planet, or other healthcare systems), • Management of projects 400+ hours, • Strong knowledge of Epic Cadence and demonstrated ability to support clinical workflows within scheduling and/or patient care systems, • Excellent oral and written communication skills with the ability to translate technical details for clinical users, • Strong analytical, organizational, technical, and troubleshooting skills, • Ability to analyze data, problem‐solve, and clearly communicate solutions, • Ability to understand customer/clinical requirements and their impact on technical solutions, • Ability to work in a complex multi‐communication‐channel environment, • Ability to work independently and as a team member across multiple teams, • Ability to develop, document, and ensure adherence to technical standards, • Ability to independently research and perform analysis to resolve complex issues, • Must be self-motivated, detail-oriented, and able to manage one’s own work independently in a fast–paced environment with changing priorities., • Must be able to maintain professionalism and react to customers appropriately while exhibiting the highest level of customer service, • Skill at tracking tasks, defining next steps, identifying owners, and holding people accountable, • Ability to coordinate activities involving multiple players, including vendors, subject matter experts, interface engine developers, and end users, to design, configure, and test interfaces, • Proficient in the use of Microsoft Office Applications (Excel, Word, PowerPoint, etc.), • Strong knowledge of Cadence Epic Application, • Requires knowledge of the client area's function and systems, technology alternatives, and the ability to work effectively with the client and IT management and staff.Company DescriptionThe Brooklyn Hospital Center provides access to quality health care. TBHC is committed to service excellence and superior patient experience.The Brooklyn Hospital Center provides access to quality health care. TBHC is committed to service excellence and superior patient experience.

Job DescriptionCompany Description Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are This role is required to be in office at either our Santa Clara, Reston, Plano or New York offices. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description Your Career The Senior Product Marketing Manager, Unit 42 Threat Intelligence will play a key role in leading the planning and execution of the product marketing strategy for our growing portfolio of Threat Intelligence (TI) services and research. This is a strategic role focused on positioning Unit 42's intelligence as the "tip of the spear" for the entire Palo Alto Networks portfolio. This involves: * Building bold, sharp positioning and driving Go-to-Market (GTM) programs to ensure the successful launch and adoption of our new TI services. * Amplifying our elite threat intelligence research to establish Unit 42 as the ultimate thought leader in the industry. You’ll partner with one of the industry’s leading incident response, threat research, and managed services teams to up-level our reputation and success as an elite cybersecurity services provider, as part of one of the most innovative and fastest-growing businesses at Palo Alto Networks. Your Impact * The work you do will directly reinforce Unit 42’s reputation and drive tangible business results across Palo Alto Networks. Your key responsibilities will include: * Service Launch & GTM Leadership: Spearhead the launch of new Threat Intelligence services – planning the release, managing messaging, positioning, collateral development, and driving the product launch. * Thought Leadership & Content: Build strong, sharp product marketing content, including blogs, reports, videos, and presentations, focused on the Unit 42 Threat Intelligence services and research. * Partner with our threat research team to communicate clear and powerful messages to establish and differentiate Unit 42 as the ultimate thought leader in the industry. * Work closely with other Unit 42 teams to contribute to annual research reports that generate awareness and thought leadership and drive conversations about the threat landscape. * Market & Competitive Intelligence: Track the threat intelligence market and competitive landscape in collaboration with product, marketing, and sales leadership. * Campaigns & Awareness Support: Launching campaigns & programs – creating content for digital media, websites, and customer presentations to create awareness, demand, and engagement. * Sales Enablement & Portfolio Differentiation: Enabling sales teams to understand the value proposition and key differentiators—creating and delivering presentations at internal sales events on how Unit 42 differentiates the portfolio across all Palo Alto Networks offerings. * Analyst Engagement: Leading the analyst engagements and presentations to drive awareness and get an outside-in perspective. Qualifications Your Experience * 8+ years of product marketing experience, ideally with 5+ years in cybersecurity. * Experience with developing and leading innovative GTM programs to drive customer adoption is strongly preferred. * Deep understanding of the Threat Intelligence and security consulting markets. * Comfortable with creating and delivering presentations in a range of environments, from industry conferences to customer briefings. * Demonstrated record of working cross-functionally to drive sales, demand generation, and overall organization and business success. * Strong written communication is necessary to develop extremely simple and clear messaging, collateral, tools and content for clients, partners & sales. * Experience and innovative energy to champion successful market and competitive disruption initiatives. * Bachelor’s degree required. Technical degree or equivalent background or equivalent military experience is desirable. Additional Information The Team Step into a marketing role at Palo Alto Networks, where your innovation drives global impact against escalating cyber threats in this era of AI. You'll seize the unique opportunity to develop cutting-edge strategies and compelling content while collaborating with industry-leading experts in the fast-paced cybersecurity landscape. Here, your creativity directly contributes to a safer digital future for everyone, fostering your growth and development in this ever-evolving market. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $193,000 - $230,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Job Description About Flora Food Group We offer consumers a compelling choice in four growing categories: butters and spreads, creams, liquids and cheeses. We hold leadership positions in many of the 100 countries we operate in, with iconic brands including Flora, Becel+ProActiv, Blue Band, Country Crock, I Can't Believe It's Not Butter, Rama, and Violife, together with our local brands and Professional business. Global branded food champion Flora Food Group, offers the next generation of delicious, natural, nutritious food. Our products are more affordable and more sustainable than their dairy equivalents. Location: Hackensack, NJ (Hybrid) – Shuttle service available from NYC Compensation: $90,000 – $110,000 About the Role Join our dynamic Revenue Growth Management (RGM) team and play a pivotal role in driving profitable and sustainable growth across five key levers: • Promotional Management, • Pricing & Price Pack Architecture, • Trade Spend Optimization, • Trade Profitability & Profit Pool What You'll • Develop and support high-quality RGM strategies in partnership with the US RGM Lead., • Analyze and recommend promotional strategies across the US market., • Monitor performance to ensure customer plans align with RGM principles and deliver expected results., • Establish and maintain a regular cadence of RGM reviews with Key Account Managers (KAMs) to identify, vet, and execute growth opportunities., • Drive deployment of Promotional Strategy Guidelines and other RGM pillars, including analytics, tooling, and ways of working., • Collaborate with the Global RGM team to ensure the US team receives necessary analytical, tooling, and training support., • 3-5 years of experience in Customer Management or Revenue Growth Management, with a proven track record of leading customer presentations., • Bachelor's degree in Business, Marketing, Economics, or a related field, • Advanced analytical skills, including proficiency in Excel and financial modeling., • Strong understanding of P&L structures and growth levers., • Deep knowledge of the CPG retail landscape, including pricing strategies, promotion management, and trade terms optimization., • Experience in establishing new processes and embedding ways of working., • Skilled in cross-functional collaboration and strategic influencing., • Ability to manage multiple priorities and work effectively under tight deadlines., • Excellent communication skills – both verbal and written. If this position sounds interesting, please hit the apply button now! #LI-HYBRID #LI-AM1 We understand your resume might not be up to date and recommend that you apply with what you have or your LinkedIn Profile. Flora Food Group is dedicated to building an inclusive and diverse workplace, we understand that you might not meet all the requirements stated in the description, but we encourage you to apply anyway. You might be the right candidate for this role or other roles. Flora Food Group is an employer committed to diversity and inclusion in the workplace and equal opportunities for all. We recruit based only on values, qualifications, performance, skills, behaviours, experience, and knowledge. We ensure job advertisements are free from unintentional bias. No personal characteristics should be a barrier to joining Flora Food Group. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or other personal characteristics.

Job DescriptionAt Rowan, we are all about making ear piercing experiences a celebration full of joy! Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses – and celebration to every customer with our joyful approach to piercings and jewelry. Our priority is to offer a fun, celebratory, and safe ear piercing experience for everyone. When we say piercing for all, we mean it. Everybody is invited to this ear party! Rowan is looking for a Network Systems Analyst that will serve as the main point of contact for all IT-related queries, offering first-line support via phone, email, and ticketing systems. The Network Systems Analyst will be responsible for diagnosing and resolving hardware and software problems, assisting with software installations and updates, handling password resets, and managing user accounts to maintain security. They troubleshoot basic network connectivity issues and provide remote support for laptops, iPads, and point-of-sale devices, ensuring prompt resolution of user issues through excellent customer service. Additionally, they create and maintain documentation for troubleshooting and solutions. The Network Systems Analyst ensures compliance with IT policies and manages IT assets. 0What you'll do: • First-Line Support: Act as the initial point of contact for all IT-related inquiries via various communication channels (phone, email, ticketing system), providing timely and friendly responses to resolve issues within SLA or escalate them to 3rd party vendors when necessary., • Networking Support: Support end-to-end internet and phone service installations across multiple locations, ensuring timely activation., • Technical Troubleshooting: Diagnose and resolve hardware and software problems related to desktops, laptops, printers, mobile devices, and other IT equipment, ensuring minimal downtime and disruptions for end-users., • Software Support: Assist users with software installations, updates, configurations, and troubleshoot issues related to operating systems, productivity applications, and custom software., • Password Management: Handle password reset requests and user account management to maintain security and access controls., • Communication and Confidentiality: Provide excellent customer service skills in a fast-paced environment. Talk end-users through their difficulties and turn the situation into a positive experience., • Documentation: Create and maintain detailed documentation for common issues, troubleshooting steps, and solutions, aiding in the knowledge base for both the team and end-users., • User Training: Conduct small-group or one-on-one training sessions to help users become proficient IT systems., • Remote Support: Provide on-call remote assistance to off-site employees, ensuring their technical needs are met promptly and efficiently., • IT Policies and Compliance: Ensure users adhere to firm IT policies and procedures, assisting in enforcing security protocols and compliance requirements., • IT Asset Management: Provide backup support to monitor and manage IT assets, including hardware and software inventory, and maintain accurate records of equipment issued to users., • Other Duties as assigned.Experience we're looking for:, • 2-4 years experience providing remote support to field users., • 1-3 years experience working with store point-of-sales systems and related hardware., • Proficiency with operating systems (Windows, macOS) and common software applications., • Basic networking knowledge (IP addressing, DNS, DHCP), VOIP, and wireless network setup., • Strong understanding of Google Workspace.What you bring to the table:, • Experience in remote support, • Knowledge of computer hardware and peripherals, • Proficiency with operating systems and networking, • Knowledge of cybersecurity best practices and data protection regulations., • Excellent communication and customer service skills., • Strong analytical thinking and problem-solving abilities., • Attention to detail and thorough documentation skills., • Ability to manage time effectively and handle multiple tasks.

Job Description Our Vision: To make New York City the global model for inclusive innovation and economic growth, fueled by the City's diverse people and businesses. Our Mission: Creating a vibrant, inclusive, and globally competitive economy for all New Yorkers. Position Overview: The Electronic Records Analyst manages physical and electronic records throughout their life cycles for all NYCEDC departments. This includes but is not limited to creating detailed record inventories for accurate search and retrieval to comply with the companywide retention schedule and policy, providing excellent customer service, and developing and adhering to policies and standards. Essential Duties and Responsibilities: • Perform basic functions for the Records Management department, including evaluation, inventory, and indexing of physical and electronic records according to business function., • Determine proper classification and storage of records; determines indexing and search criteria., • Evaluate retention categories and retention schedule requirements; maintains or disposes of records and files in accordance with internal policies and applicable laws, statutes, and regulations., • Develop methodology and procedures for describing records and related systems to ensure effective operation and utilization of the records management database and other tools and systems., • Identify and analyze department records systems; propose solutions to meet program and system requirements., • Review documents for accuracy and clarity to avoid duplication of information and to provide efficient search and retrieval., • Adhere to quality control standards and best practices set forth., • Respond to requests for records research, orders, deliveries, pick-ups, uploads, and database training., • Develop and deliver records management training, promotional, and educational materials on systems, program compliance, and best practices., • Provide input for NYCEDC's records policies and guidelines by analyzing business processes., • Assist in planning, development, and implementation of records management programs for NYCEDC departments and related entities., • Assist in establishment of business processes and workflows for physical and electronic records., • Bachelor's degree in Library Science, Information Management, or a related field., • 3+ years of professional experience in electronic records management, information governance, archives, libraries, or a related role., • Demonstrated experience providing records management support in help desk environment, including but not limited to responding to employee inquiries, assisting with records retrieval and classification, resolving issues related to records access or systems, and maintaining accurate documentation of support activities., • Experience working with digital documents in an archives, library, or records management setting., • Foundational knowledge of records management concepts and principles, archival databases, and/or online catalogs (including but not limited to classification, life cycle management, and conversion)., • Knowledge of metadata standards and schema and how to apply them to records., • Proven ability to plan, coordinate, and execute projects effectively., • Communicates effectively in both written and verbal formats, including reports, presentations, and meetings, ensuring information is tailored to diverse audiences and stakeholders., • Able to work collaboratively with internal and external stakeholders and lead discussions and meetings., • Experience with electronic document and records management systems (EDRMS), SharePoint, or similar platforms., • Ability to lift boxes of records weighing up to 40lbs. NYCEDC is committed to offering competitive benefits to support employee health, happiness, and work-life balance. We offer comprehensive benefits and unique perks to ensure NYCEDC employees flourish in their professional and personal lives: • Generous employer subsidized health insurance, • Medical, dental, and pharmacy plans, • Vision and hearing benefits, • Flexible spending accounts for healthcare and dependent care, • Short term and long-term disability coverage, • 100% employer covered life insurance and supplemental life insurance coverage, • Up to 25 vacation days, • Floating Holidays and Summer Fridays, • Parental leave - up to 20 paid weeks, • Retirement savings programs, • Company-paid 401(a) defined contribution plan, • 457(b) tax-advantaged retirement savings plan, • Tuition Reimbursement program, • Continuing education and professional development, • Public Service Loan Forgiveness (PSLF) eligible employer, • College savings plan, • Backup childcare, • Gym membership discounts, • A Calm.com membership for mindfulness and mental health support The New York City Economic Development Corporation is an Equal Opportunity Employer. Our Diversity, Equity, and Social Responsibility Mission is to create a People First strategy by attracting, retaining, and engaging a diverse and talented workforce. Like the city of New York, NYCEDC knows our strength comes from each of our connected parts, making the fabric of our organization better and stronger because of our unique employees' talents. For more information, visit our website at edc.nyc.

Job Description LHH Recruitment Solutions is partnering with a company in Western Nassau County to identify an experienced Accounts Receivable (AR) Analyst to join their Finance team. Reporting to the AR Manager, you will play a critical role in managing collections, analyzing overdue receivables, and supporting customer account inquiries. This position is ideal for a detail-oriented, goal-driven professional who thrives in a collaborative environment. This is a Direct Hire opportunity, onsite 5 days and paying $80-$90K for the ideal candidate. Key Responsibilities: · Manage collections by conducting dunning activities and contacting customers via phone and email to secure payment commitments for overdue invoices. · Analyze customer aging reports and past due receivables (31+ days), providing detailed collection notes and insights. · Collaborate with sales and customer service teams to address client balances and resolve disputes. · Collect payments through customer portals for designated accounts. · Execute account reconciliations and resolve disputes with customers, ensuring timely and accurate collections. · Resend invoices upon customer requests and handle billing inquiries, researching payment issues as needed. · Support month-end close activities by netting off AP/AR intercompany transactions, processing credit memos, and reconciling the AR subledger with the general ledger. · Investigate customer accounts and transaction details to resolve issues related to non-payments, delayed payments, and other irregularities. · Review and release sales orders after evaluating credit limits and payment histories. · Foster a collaborative environment that emphasizes accountability, customer service, and effective communication. Key Qualifications · Bachelor’s degree in accounting, finance, or a related field (preferred). · 5+ years of experience in Collections or Accounts Receivable. · Strong attention to detail and a goal-oriented mindset. · Comfortable working with targets and deadlines. · Excellent communication and interpersonal skills across all organizational levels, both written and verbal. · Proficient in Microsoft Office, with intermediate to advanced Excel skills. · Experience with ERP systems is a plus Please apply immediately or send resumes to Pay Details: $80,000.00 to $90,000.00 per year Search managed by: Ginny Butindari Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Description ***Fixed Term 1 Year The Service Desk Analyst is accountable for supporting and maintaining the following areas: • Provide 1st line (telephone) support and occasional 2nd line (Deskside) support., • Record all incidents and requests in the BMC Helix call logging system., • Assign the incidents and requests that cannot be resolved 1st line to the appropriate teams., • Ensure that customers are kept informed of events relating to their call., • Facilitate communication between the various IT teams, both regional as global., • Proactively engage and work closely with the regional IT Support Officers and IT Operations team, ensuring that the business receives the highest level of service., • Work closely with Belfast Service Desk team for ticket handover and follow-ups., • Coordinate as required with the ITIL Process Management team (including change, release, problem and configuration), • Provide 1st line (telephone support) and occasional 2nd line (Deskside support) for incident resolution. Record all requests for assistance in the BMC Helix call logging system, using the most appropriate source to resolve incidents. Seek assistance from colleagues where appropriate., • Ensure all calls are responded to within a timely manner and within the agreed OLAs., • Facilitate communications between the local / regional IT Officers, the regional Training team and the Global support teams., • Pass calls to 2nd and 3rd line support teams (e.g. Networks, Email, Web, Server) if cannot be resolved first line., • Ensure that customers are kept informed of events relating to their call., • Monitor calls when passed to 2nd and 3rd line teams., • Provide guidance, training and mentoring to other team members as required., • Build and maintain good customer relationships., • Develop a detailed understanding of the business and departments that are supported., • Complete tasks and other assigned work to agreed deadlines Key requirements • Minimum “A” level standard education or equivalent, • Minimum 4/5 years IT experience with at least 3 years’ experience in a 1st line support role., • Soft skills for excellent customer service., • Knowledge of Windows 10, Microsoft Office and remote working via both VPN and Citrix, • Detailed practical knowledge of the Service Desk tools and end-user IT services., • Expertise in the use of Call managing systems., • Active Directory and Remote Exchange Console., • Expected to have a basic understanding of all technologies used by A&O and business working practices., • Experience working within the professional services sector with an appreciation of the demands placed on, • support teams by the business., • Experience of working in an ITIL environment You will stand out if you bring • Strong organisational skills with a proven track record in a challenging support department., • Commitment to rapidly resolve incidents using a logical and structured approach to problem solving., • Ability to make sound decisions under pressure., • Strong commitment to excellent customer service., • An enthusiasm and passion for technology. The ability to promote technology within the firm, using business friendly, • language, • Personal credibility, highly self-motivated, self-starter, who will undertake all activities to the highest professional, • standards., • Excellent communication skills, both orally and written., • Ability to operate within a wider team where there may be ambiguity and conflicting priorities., • Experience of working in a global environment across international locations with an appreciation of multiple cultures.

Job DescriptionELLKAY started out providing connectivity solutions to laboratories and within a few years, grew to also provide data management solutions to ambulatory organizations. ELLKAY is now a trusted data management partner in five healthcare segments. ELLKAY’s solutions continue to serve laboratories and ambulatory practices and have expanded to empower hospitals and health systems, healthcare IT vendors, ambulatory practices, health plans, and other healthcare organizations with cutting-edge technologies and solutions that drive their growth and interoperability strategies. Today, ELLKAY remains true to our core values, building strong partner relationships and offering unparalleled service and support while providing innovative, scalable solutions to the challenges our customers face in today’s data-rich world. ELLKAY's experience, customer-focused approach, and reputation for innovation, speed, and accuracy differentiate ELLKAY as a premier partner for your interoperability needs and data management strategy. Job description: This is a full-time exempt position responsible for the implementation-related activities for the Connectivity Operations-outreach department. The Implementation Analyst is responsible for working directly with our client’s Lab and LIS resources. During the implementation, the analyst is building strong relationships with the client, as well as an in-depth understanding of their outreach needs and workflows. This individual will possess a strong, broad Lab/IT background, including knowledge of software implementation processes. Essential Duties and Responsibilities: • Implement the CareEvolve application based on defined scope and business requirements for the project, • Configure the CareEvolve application to meet business and workflow requirements, • Test and troubleshoot application issues and settings, • Coordinate new work with internal and external resources, • Monitor, analyze, and advise on testing of application fixes and upgrades, • Ensure change management practices are followed for any modifications to requirements and the application, • Escalate to Management if new scope is identified during implementation, • Train client on application and workflows, • Provide post-implementation support and functional abilities to assist the Operations Teams, • Experience in Lab/HIT, • Excellent oral and written communication skills, • 2 years of related experience, • Ability to communicate professionally with people at all levels of the organization, • Ability to exercise effective decision-making in a fast-paced environment, • Experience and knowledge of clinical laboratory processes, environments, and workflows, • Strong analytical, problem-solving, and critical thinking skills, • Ability to handle multiple tasks at one time while maintaining a high degree of quality and accuracy, • Ability to exercise effective decision-making in a fast-paced environment, • Knowledge of standard healthcare electronic message formats (e.g., HL7, XML, CSV, etc.), • Knowledge of Microsoft Office Suite applications (Word, Excel, PowerPoint, Access), • LKCareEvolve experience preferred, • Bachelor’s degree from an accredited college or university required ELLKAY offers a comprehensive and competitive benefit package that starts day one! Including: • Medical, Dental, and Vision benefits, • Employer-paid Life and LTD, • 401k w/ matching – once eligibility is met, • Work/life balance, • Paid Volunteer Program, • Flexible working hours, • Generous FTO, • Remote work options, • Employee Discounts, • Working with talented, collaborative, and friendly people who love what they do, • Professional growth within, • Innovation environment At ELLKAY, we are committed to operating as a hybrid workplace, offering employees flexibility in how they structure their time between in-office and remote work. We recognize the significance of fostering connections, collaboration, and creativity within our office culture and its positive impact on our business. Our philosophy of operating as a hybrid workplace underscores our dedication to enabling employees to tailor work-life balance to their individual preferences. For those who do not live within 40 miles of one of our offices, we are open to considering remote work for candidates whose skills and experience strongly align with the role. While we prioritize a hybrid work environment for most roles, we understand the importance of flexibility and are open to remote work for specific positions and specialized skill sets. For more information on our company, visit . ELLKAY LLC is a Smoke-Free Workplace. ELLKAY, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Job Description Business Systems Analyst Established in 2022, RealCold was founded to address the unmet needs of the food cold chain sector. By combining high-growth strategic locations, state-of-the-art facilities, and exhaustive offerings that include traditional storage programs and diverse value-added services (including DTC), the company has positioned itself as a collaborative and integrated provider for food retailers, producers, and distributors. This mission is reinforced through its highly bespoke solutioning and customer-centric approach. The RealCold platform operates a national, omni-channel network, inclusive traditional storage offerings, as well as comprehensive direct-to-consumer program, which can reach the majority of U.S. consumers within 1- or 2-day ground service. For more information on RealCold, please visit . The Business Systems Analyst will provide technical support and assistance to resolve problems with the organization’s computer networks and systems. Responsibilities: • Provides technical support—identifying, investigating, and resolving users’ problems with computer software and hardware—for problems specific to the organization’s computer networks and systems. For example: WMS or internal payroll clock in / out system, • Applies knowledge of computer software, hardware, and procedures to solve problems., • Collaborates cross functionally to research and resolve problems., • Assist new hires with the setup of their new equipment, • Works with third party vendors at the direction of the VP of Information Technology, • Maintains knowledge of technology innovations and trends., • Performs other related duties as assigned by the VP of Information Technology Skills & Requirements: • Bachelors Degree in Computer Science or related field or equivalent experience required, • Minimum four (4) years related work experience in IT, • BI Visualization experience, • Communication (verbal, written & listening), interpersonal and customer service skills., • Ability to relate and explain cross functionally to internal and external customers., • Strong analytical and problem-solving skills., • Superior understanding of computer and networking hardware and software systems., • Excellent time management skills., • Proficient with Microsoft Office Suite or related software., • Ability to work in a temperature below 30 degrees for extended periods of time, • Prolonged period working in a warehouse environment, • Walking for up to 4 hours a day, • Standing in a warehouse on a concrete floor or up to 6 hour a day, • Prolonged periods sitting at a desk and working on a computer., • Technical Savvy, • Time Management, • Communication, • Collaboration RealCold is an Equal Employment Opportunity Employer. We believe in providing employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Mindful Care is seeking a detail-oriented and customer-focused IT Support Analyst to join our IT team. The ideal candidate will provide technical support to end users, resolve hardware and software issues, and ensure smooth day-to-day IT operations as well as in person support for our New York offices. This role requires strong problem-solving skills, a proactive mindset, and the ability to communicate technical information to non-technical users effectively. Our IT Support Specialists: • Provide first- and second-line technical support to internal users via phone, email, remote tools, and in person in our New York offices., • Troubleshoot and resolve issues related to hardware, software, printers, mobile devices, and network connectivity., • Manage and track support tickets using the company's ITSM (IT Service Management) tool., • Set up and configure new hardware and software, including desktops, laptops, phones, and applications., • Maintain user accounts and permissions in Active Directory, Exchange, and other enterprise systems., • Assist with IT asset inventory management, procurement, and equipment lifecycle tracking., • Create and maintain user documentation and knowledge base articles., • Maintain and update company IT infrastructure., • Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience)., • 1-3 years of experience in an IT support or help desk role., • Strong knowledge of Windows and macOS operating systems., • Familiarity with Office 365, Active Directory, and common business applications., • Basic understanding of networking concepts (DNS, DHCP, VPN, etc.)., • Experience with IT ticketing systems (e.g., ServiceNow, Jira Service Management, Zendesk)., • Excellent customer service and communication skills., • Ability to multitask and prioritize effectively in a fast-paced environment. Position Type & Schedule • Type: Regular Full-time, • Hours: Monday-Friday, 8AM-5PM, • Competitive base salary of $60K - $70K annually., • Opportunities for career growth and skill development., • Comprehensive benefits package including PTO, 8 holidays, employer contributions towards Health, Dental, and Vision Insurance and much more. At Mindful Care, we prioritize the well-being of our employees and offer a supportive environment that encourages professional growth and development. Join us in making a meaningful impact on the lives of our patients while enjoying a fulfilling career. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. By submitting this application, I acknowledge and agree that Mindful Care may conduct a background investigation as part of its hiring process. This investigation may include, but is not limited to, verification of my education, employment history, professional references, and other relevant information. It may also involve a review of my criminal record, credit history (where applicable), and any other publicly available information necessary to assess my qualifications for the position. I understand that this screening will be conducted in compliance with all applicable laws, including the Fair Credit Reporting Act (FCRA) and any state or local regulations. I further acknowledge that I will be required to provide written consent for this background check before it is conducted. I affirm that all information provided in my application is true, complete, and accurate to the best of my knowledge. I understand that any false statements, omissions, or misrepresentations may disqualify me from further consideration or, if discovered after employment begins, could result in termination of my employment. If I have any questions regarding this process, I acknowledge that I may contact Mindful Care's People department for further clarification.

Job Description A leading global law firm based in Los Angeles, Washington D.C., Houston, or New York (Preferred), is searching for a bright and collaborative Pricing Analyst who will be a key contributor in billing rates and special fee arrangement administration as well as financial analytics on legal matters. The best candidate should strive to provide the highest-quality customer service by becoming a subject-matter expert in all pricing related matters, and must be very flexible and highly committed to quality in order to establish and maintain an excellent working relationship with internal and external stakeholders. This role reports to the Pricing Manager. Responsibilities include: • Involvement in the Firm's billing rate administration for all offices., • Maintaining the Firm's rates and fee arrangements database., • Collaborating with the Firm's billing department to execute negotiated fee arrangements., • Must be self-motivated, learn quickly, detail-oriented and well-organized., • Must have a strong customer focus, be responsive, work well under pressure and continually strive for efficiency and excellence., • Exceptional critical thinking and problem-solving ability are also required., • Must be able to work independently in a fast-paced environment, • Bachelor's Degree in Accounting, Finance, Economics, Business, Mathematics, or a related field., • Prior law firm or pricing experience is a plus., • Must be able to work with large volumes of data and possess advanced proficiency in Excel (i.e., formulas, macros, pivots, data manipulation).

Job DescriptionOur firm is rapidly expanding and we are looking for an experienced financial advisor to advise our clients and help them make smart, profitable decisions to meet their financial goals. We are looking for someone with a proven success record advising long-term clients, with superb math, analysis, and customer service skills. If this sounds like a fit for your expertise, start your application today!Compensation: $150,000 at plan earnings Responsibilities: • Compile each client’s financial information to determine financial goals, financial status, cash flow, and financial expectations, • Synthesize and present financial recommendations and strategies that are suitable based on client risk tolerance and financial objectives, • Assist clients in implementing financial recommendations such as life insurance, mutual funds, savings plans, and other financial products, • Ensure exceptional customer service is provided to existing clients; track and monitor communications in the client file, including strategies and financial advice given, • Establish strong relationships with new clients as their trusted advisor and continuously identify, seek, and approach prospectsQualifications:, • Current professional license CPA, or CFP (Certified Financial Planner license from Certified Financial Planner Board of Standards) and FINRA Series 7 and 66, is required, • Proven success as a financial planner, personal financial advisor, financial analyst, or financial consultant is essential, • Excellent math skills, relationship skills, communication skills, and customer service skills are crucial, • A Bachelor’s degree in business administration, finance, or a related field is required, • Knowledge of the financial industry, financial products, best practices, and tax regulations is desiredAbout Company About New York Life New York Life is a Fortune 100 company with a long history of doing good. We have been in business for over 175 years, helping generations of Americans protect their families and attain their financial goals. As a mutual company, we are accountable only to our policyholders, not to Wall Street or outside investors. We are focused on long-term success for clients. To prepare for the future, we are constantly innovating and looking ahead to find more ways to increase value for clients. Awards & Accolades We’re proud of our financial strength: • A++ Superior (A.M. Best), • AAA Exceptionally Strong (Fitch), • Aaa Exceptional (Moody’s), • AA+ Very Strong (Standard & Poor’s)

Job Description ServiceNow Business Analyst, Fully Remote – BB648 BB648 Summit, NJ (Fully Remote) We are seeking a ServiceNow Business Analyst for a multi-million-dollar initiative to implement ServiceNow’s Customer Service Management (CSM) solution for our Call Center operations in LATAM, specifically Colombia. This role will involve collaboration with teams globally, including regions such as India, LATAM, ANZ, APAC, and potentially EMEA. Key Responsibilities: • Act as the primary Business Analyst for the implementation of ServiceNow’s Customer Service Management (CSM) module., • Collaborate effectively with system integrators (e.g., SAP, Twilio/WhatsApp/WebMethods MFT), client technical teams, business stakeholders, and the Project Manager to ensure smooth project execution., • Lead weekly project plan calls, ensuring the team remains on track and documenting meeting notes and action items., • Capture and document user stories and requirements using Agile methodologies (e.g., JIRA, Scrum, Confluence)., • Manage testing processes and ensure business engagement and participation in User Acceptance Testing (UAT)., • Develop new enhancements for the CSM module, leveraging experience with various instances of ServiceNow., • Lead architectural reviews for necessary review boards to ensure that solutions align with technical standards and business needs., • Identify and articulate project risks and concerns, knowing when to escalate issues to appropriate stakeholders., • Maintain a high-level understanding of system integrations and IT architecture models to inform project decisions., • Document weekly status reports and communications using Microsoft PowerPoint and Excel., • Solid experience in business analysis, preferably within Supply Chain IT and ServiceNow CSM., • Proven ability to perform business analysis duties for ServiceNow implementations, particularly with the CSM module., • Experience with ServiceNow is mandatory; familiarity with ServiceNow Contact Center solutions is a plus., • Experience working on complex IT-led projects across multiple workstreams., • Strong collaboration and communication skills, with the ability to work effectively with diverse teams across different geographical locations., • Fluent in Spanish; proficiency in Portuguese is a plus but not required., • Flexibility to work across various time zones to align with global project teams. TechData is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Company Description

Job Description COMPANY DESCRIPTION The New York Compensation Insurance Rating Board (NYCIRB) is a non-profit, unincorporated association of insurance carriers. NYCIRB is licensed by the New York State Department of Financial Services as the official workers’ compensation rate service organization in the State. In this capacity, NYCIRB provides a variety of services to the workers’ compensation industry, including data collection and analysis, and the development of loss costs and rating values. These activities, along with analytical tools, research, and customer focused services, are intended to foster a stable and healthy workers’ compensation system in the State of New York. SUMMARY The Actuarial Analyst is responsible for supporting research projects by extracting data, identifying and analyzing data anomalies, and creating exhibits to support various analyses. The analyst will also work to resolve any discovered data anomalies with data team personnel and handle complicated telephone, email, and written inquiries from customers/carriers as necessary. Analysis will involve critical thinking and problem solving, resulting in the production of clearly labeled output and well documented conclusions. Further, the Actuarial Analyst will assist senior staff as required in analyzing legislative proposals, as well as assisting in the training of other staff members, as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES • Supporting research projects by extracting data, creating exhibits, and providing analysis of the results., • Identifying and analyzing data anomalies and working with data personnel to resolve them., • Helping advance actuarial methods employed by the department., • Analyzing legislative proposals., • Handling technical phone, email, and written inquiries from various parties., • Assist senior staff as required to accomplish divisional goals., • Assist in the training of junior staff members, as needed., • Some actuarial or workers’ compensation actuarial experience preferred., • Proficiency in Microsoft Excel, Word, and Access., • Familiarity with SAS preferred., • Data and Statistical analysis skills are a must, as well as attention to detail., • Familiarity with Statistical Models., • College graduate with major in mathematics, statistics or related field of study. The physical demands described in this section are to be representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. • Work requires mobility with frequent bending and standing., • Frequent use of arms for stretching and reaching and use of legs for walking and lifting. 80% -90% of work hours are spent sitting down., • This job operates in an office and remote setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, and the like.The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet NYCIRB’s changing needs, at the sole discretion of management SALARY RANGE IfL5qVvSo0

Job Description Residential Field Services Manager Maryland Energy Advisors (MDEA) is a rapidly growing energy management firm delivering energy efficiency and sustainability programs for utilities and communities across the region. As part of our continued expansion, we are seeking an experienced Field Services Manager to lead and support residential energy efficiency and home weatherization programs throughout New Jersey. In this role, you will oversee day-to-day field operations, including home energy audits, direct-install measures, and quality assurance activities. You will manage and support field staff, coordinate scheduling, workload distribution, and ensure all field activities are executed safely, efficiently, and in full compliance with utility program requirements and quality standards. This role works closely with other subcontractors, operations teams, and utility partners to maintain high performance, consistent customer experience, and continuous improvement across field services. The ideal candidate is a strong people manager with hands-on field experience, excellent organizational and communication skills, and a deep understanding of residential energy efficiency or weatherization programs. If you thrive in a fast-paced, field-oriented environment, enjoy coaching teams, solving operational challenges, and delivering measurable impact for households and communities, this is an exciting opportunity to grow with a mission-driven organization supporting New Jersey customers. PRIMARY RESPONSIBILITIES • Oversee the day-to-day field operations of residential utility energy efficiency and home weatherization programs, ensuring high-quality service delivery, regulatory compliance, and a positive customer experience., • Manage, coach, and support field staff and subcontractors conducting home energy audits, direct-install measures, and related field activities., • Plan, coordinate, and assign field workloads, routes, and schedules to ensure efficient coverage of assigned service territories and achievement of program goals., • Ensure field teams follow utility program guidelines, safety protocols, quality standards, and customer service expectations., • Serve as the primary escalation point for field-related issues, including customer concerns, contractor performance, safety incidents, and operational challenges., • Oversee lead generation and community-based outreach strategies, ensuring field teams represent the program professionally and in alignment with utility requirements., • Review and approve energy assessment documentation, reports, and data submissions to ensure accuracy, completeness, and timely entry into program tracking systems., • Coordinate the installation of eligible direct-install energy-saving measures, monitoring inventory usage, adherence to procedures, and quality outcomes., • Collaborate with program managers, operations staff, and utility partners to track performance metrics, identify trends, and implement corrective actions or process improvements., • Support onboarding, training, and ongoing performance management of field staff and subcontractors, including ride-alongs, coaching, and feedback., • Identify opportunities to improve field efficiency, customer experience, safety, and QA/QC processes, contributing to continuous program improvement., • Perform other duties as assigned to support the successful execution and growth of field services operations. REQUIRED QUALIFICATIONS • Bachelor’s degree in Energy, Environmental Studies, Construction Management, Business Administration, or a related field; equivalent professional experience may be considered., • Minimum of 5+ years of progressive experience in residential energy efficiency, home weatherization, field operations, or utility program implementation., • BPI Building Analyst certification (required)., • Demonstrated experience managing field staff and/or subcontractors, including scheduling, performance management, coaching, and issue resolution., • Strong working knowledge of residential energy audits, building science principles, weatherization practices, and direct-install energy efficiency measures., • Proven ability to oversee field operations while ensuring compliance with utility program requirements, safety protocols, and QA/QC standards., • Experience planning and coordinating field logistics, including workload planning, route optimization, inventory oversight, and resource allocation., • Ability to serve as the primary escalation point for customer concerns, safety incidents, and operational challenges., • Experience reviewing and approving audit documentation, field reports, and data submissions for accuracy, completeness, and timeliness., • Strong analytical, organizational, and problem-solving skills, with the ability to track performance metrics and implement corrective actions., • Excellent communication and interpersonal skills, with the ability to collaborate effectively with field teams, program managers, subcontractors, and utility or client stakeholders., • Ability to travel within the service territory and conduct ride-alongs, site visits, and on-site coaching as needed., • Valid driver’s license with a clean driving record., • Ability to pass a criminal background check and drug screening, as required by utility and program partners. PREFERRED QUALIFICATIONS • Professional certifications such as CEM, PMP, or other relevant industry credentials., • Experience managing field operations for New Jersey Clean Energy or other utility-sponsored residential programs., • Prior experience overseeing direct-install inventory, warehousing, or materials logistics., • Experience leading community-based outreach or door-to-door engagement teams., • Familiarity with QA/QC frameworks, inspection protocols, and corrective action planning., • Experience scaling or standing up new field services teams or program launches. WORK ENVIRONMENT • This position is primarily field-oriented, with significant time spent overseeing field operations, conducting ride-alongs, site visits, and supporting audits and direct-install activities across residential properties., • Regular travel throughout assigned service territories to observe field work, coach staff, address operational issues, and ensure compliance with program requirements., • The role requires frequent interaction with homeowners, field staff, subcontractors, and program partners, with a strong emphasis on professionalism, safety, and customer experience., • Administrative, planning, and reporting tasks are completed remotely or in an office setting using mobile and cloud-based program systems and dashboards., • Work schedules may include occasional evenings or weekends to support field coverage, staff training, community outreach events, or to respond to operational needs. BENEFITS MD Energy Advisors offers competitive salaries and benefits. We put a premium on work-life balance, offering flexibility with our remote team. We also offer: • Medical, dental and vision health insurance, • 401k, • Paid time off and paid holidays, • Wellness Reimbursement, • Professional Development Reimbursement, • Great company culture with outstanding growth opportunity Maryland Energy Advisors is an Equal Opportunity Employer/M/F/Disability/Vet.

Job DescriptionWho Are We? The Americas Technical Support team provides technical application support to equities and derivatives customers and forms part of ION Markets global support team. The team is responsible for technical investigation, keeping customers updated and reporting potential software defects to Development teams. Technical Support also takes the lead in service restoration in the event of software or hardware failures, capacity planning and Business Continuity testing of the Hosted environment. Our team is faced-paced, keeping up with regulations and changes in technology. Role We are looking for Technical Support Analyst to focus on second-level technical application support. This is an excellent opportunity for a recent grad or someone with up to 3 years of experience. We have a growth culture from within and this role provides a career track for anyone who has an interest in technology, financial products, trading, client support, product management, or technical account management.Responsibilities • Investigates incidents assigned to them., • Prioritizes incidents and keep them up to date on the internal incident tracking system., • Communicates updates effectively and promptly to the client., • Builds up and maintains a knowledge of the software supported, including database structure and configuration files to assist in issue investigation., • Deals with unexpected events or failures which limit clients use of the supported systems, • Carries out application system checks, aiming to identify and resolve issues before they impact clients, • Develops strong working relationships with other departments to assist with the delivery of our service to clients, • Adheres to "best practice" and department procedures for client communications, incident progression and investigation, • Participates in the team shift patterns and assists with weekend work and out of hours escalation when requiredRequired Experience, Skills and Competencies, • BS in Computer Science, Computer Engineering, or equivalent degree., • Ability to read and understand code in one or more of the following: C++, TCL, UNIX/Shell Scripting. Exposure to Java or other mainstream programming languages would also be acceptable., • Have an enquiring mind with an analytical and proactive approach to problem solving, even when under pressure, • Good grounding in and desire to develop technical skills in areas such as database technologies and system performance., • Ability to troubleshoot and approach problem solving in a logical manner, • Technical Support Analysts need to be dynamic, resilient and objective, delivering rapid and accurate solutions to the incidents raised by customers, • Excellent written and verbal communication skills, • A confident and professional manner, • Able to manage own time and a changing workload, • Co-operative approach to working with team members and other departments, • Able to view situations from a customer perspective and act accordingly, • A strong desire to develop a deep understanding of financial markets and business flows and system functionality

Job DescriptionWho Are We? The Americas Technical Support team provides technical application support to equities and derivatives customers and forms part of ION Markets global support team. The team is responsible for technical investigation, keeping customers updated and reporting potential software defects to Development teams. Technical Support also takes the lead in service restoration in the event of software or hardware failures, capacity planning and Business Continuity testing of the Hosted environment. Our team is faced-paced, keeping up with regulations and changes in technology. Role We are looking for Senior Technical Support Analyst to focus on second-level technical application support. We have a growth culture from within and this role provides a career track for anyone who has an interest in technology, financial products, trading, client support, product management, or technical account management.Responsibilities • Lead projects and team members when needed., • Investigates incidents assigned to them., • Prioritizes incidents and keep them up to date on the internal incident tracking system., • Communicates updates effectively and promptly to the client., • Builds up and maintains a knowledge of the software supported, including database structure and configuration files to assist in issue investigation., • Deals with unexpected events or failures which limit clients use of the supported systems, • Carries out application system checks, aiming to identify and resolve issues before they impact clients, • Develops strong working relationships with other departments to assist with the delivery of our service to clients, • Adheres to "best practice" and department procedures for client communications, incident progression and investigation, • Participates in the team shift patterns and assists with weekend work and out of hours escalation when requiredRequired Experience, Skills and Competencies, • BS in Computer Science, Computer Engineering, or equivalent degree., • 5+ years of experience in application, technical support., • Some experience as a team lead is preferred, • Ability to read and understand code in one or more of the following: C++, TCL, UNIX/Shell Scripting. Exposure to Java or other mainstream programming languages would also be acceptable., • Have an enquiring mind with an analytical and proactive approach to problem solving, even when under pressure, • Good grounding in and desire to develop technical skills in areas such as database technologies and system performance., • Ability to troubleshoot and approach problem solving in a logical manner, • Technical Support Analysts need to be dynamic, resilient and objective, delivering rapid and accurate solutions to the incidents raised by customers, • Excellent written and verbal communication skills, • A confident and professional manner, • Able to manage own time and a changing workload, • Co-operative approach to working with team members and other departments, • Able to view situations from a customer perspective and act accordingly, • A strong desire to develop a deep understanding of financial markets and business flows and system functionality

Job Description JD - CFSB - Fraud Analyst.pdf JOB SUMMARY: CFSB is a full-service payments, lending and banking provider that delivers global financial services through a personal approach. CFSB is seeking an Associate, Fraud / Risk Analyst. The position will report to the Bank’s VP, Fraud Risk Manager and is responsible for assisting the Bank’s Risk Team in fraud monitoring activities across all the Bank’s lines of business. This position requires identifying and resolving issues of moderate complexity. This position is at an intermediate professional level and requires strong execution and analytical abilities. Responsibilities: • Observe customer transactions to identify fraudulent activity such as account take over, friendly fraud, theft and suspicious activity., • Respond to inbound calls from customers and other financial institutions concerning unusual activity, • Generate periodic reports and monitor real time queues to identify high risk transactions., • Ensure escalation of fraud cases are properly handled and documented according to procedures., • Develop suspicious activity reports (SARs) for identified unusual activity., • Determine existing fraud trends by analyzing accounts and transaction patterns., • Interact with the Bank’s data processors and clients to validate information and to confirm or cancel authorizations., • Analyze transaction data with a view to optimize risk management strategies for clients., • Recommend fraud mitigation processes for emerging transaction patterns and trends., • Interact with other departments/lines of business on resolution of issues (ex. Operations Department, and CFSB clients)., • Maintain knowledge of industry best practices and technologies within payment risk management., • Develop in-depth knowledge of risk management products through research and testing in order to act as subject matter expert to clients and other team members., • Effectively utilize and operate all tools and technology appropriate to role (ex. Lexis Nexis, SQL, Microsoft Office, Etc.). Knowledge, Skills, and Abilities: • Background in analyzing large sets of transaction data to identify patterns and trends., • Knowledge of various customer types and their respective functions (ex. Money service businesses, money transmitters, pre-paid card programs, debit card programs, and retail banking customers desired). Education, Training, and Experience: • Bachelor’s degree in finance, Business, Science, Engineering, Computing or related field., • 2+ years of experience with interpreting results from fraud tools used to combat financial fraud. Salary: $75,000 - $90,000 "Base salary range does not include performance-based bonus and/or other benefits, where applicable. Actual base salary offer will vary based on skills and experience." About Community Federal Savings Bank (CFSB) Community Federal Savings Bank (CFSB) is a federally chartered bank founded in 2001 and headquartered in New York City. CFSB has focused on providing superior service and added value to clients though a solid understanding of relationship banking. We offer a full range of services, including loans, bill payments, card services, internet banking, and merchant processing. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Job Description Our Company: Originally founded in 1975, BCI has continually evolved to become a leader in the women’s fashion industry. Launching initially with CHAUS and private label lines and then expanding into a multi-brand platform business, we have been at the forefront of market trends and the changing retail environment. Our brands, including CeCe, Vince Camuto, Ted Baker, 1.State and Parker, each serve unique customer demographics but are united in their commitment to quality and style. As we expand our presence, BCI remains dedicated to innovation, excellence, and women’s empowerment through fashion. Overview: BCI Brands, based in New York, NY, is seeking a detail-oriented and results-driven AR Chargeback Analyst to join our team. This role is responsible for managing and disputing retailer chargebacks, ensuring compliance with vendor requirements, and supporting timely collections. The ideal candidate will bring at least two years of experience working with major U.S. retailers, strong Excel skills, and a solid understanding of factoring and chargeback processes. As a key liaison between customers, internal teams, and external partners, the AR Chargeback Analyst will play a critical role in safeguarding revenue, improving compliance, and driving process efficiency. Responsibilities: • General familiarity with major USA retailer’s vendor compliance requirements, • Research and dispute customer chargebacks at wholesale level (shortages, cost differences, shipping violations, EDI violations, etc.), • Make recommendations for better adherence to customer compliance., • Correspond with all customers regarding timely collections of receivables and chargebacks., • Experience in negotiating and reviewing all chargebacks for repayment or credit., • Review weekly status reports with management., • Communicate internally (Customer Operations, Sales, Logistics) as well as directly with customers to resolve all open claims, • Work with the warehouse to ensure compliance of chargeback-related issues as well as the returns process., • Process reconciliation, cash application, chargebacks, and write-offs with management approval., • Research misapplied cash and unidentified payments by contacting customers, • Work with Factor on invoice dispute notifications (provide invoice copies, POD’s, etc. when needed). Requirements • Minimum 2 years of experience working with large retailers, accessing portals to obtain claim copies, dispute chargebacks, etc., • Minimum 2 years of experience with factoring and chargebacks., • Associate degree in Accounting, Finance, or any other business-related function preferred, but not required. (Working experience may be considered in lieu of degree.), • Knowledge of Exenta, Simparel or BlueCherry ERP & Carixa deduction management system is a plus, but not required., • Knowledge of Factoring process, • Confident communicator with the ability to interact at all levels, including working closely with customers and cross-functional teams., • Strong Excel capabilities, including knowledge of X/VLOOKUP, Pivot Tables, etc., is a MUST., • Experience working in retailer portals (preferably Belk, Nordstrom, Macy’s, Dillard’s, JCPenney and Walmart)., • Results-oriented and comfortable working in a fast-paced environment requiring prioritization and ownership., • Exceptional customer service skills., • Good communication, organization, and analytical skills., • Ability to adjust to changing priorities and workload while managing deadlines simultaneously., • Positive and professional demeanor., • Excellent written and verbal communication skills. The salary range for this full-time role is dependent upon experience between $75,000-$85,000. Benefits • Health Benefits (Medical, Dental & Vision), • Life Insurance, • Flexible Spending Account, • 401k Program, • Paid Time Off, • Robust Holiday Schedule, • Training & Development, • Growth Opportunities! BCI IS AN EQUAL OPPORTUNITY EMPLOYER Applicants are considered regardless of race, color, religion, creed, age, sex, pregnancy, family responsibility, national origin or ancestry citizenship, marital status, sexual orientation, transgender status, veteran’s status, genetic information, or as a qualified individual with a disability or any other characteristic in accordance with applicable law.

Job Description Job Title: Risk Management AnalystLocation: 185 US-46, Fairfield, NJ 07004, United States (Hybrid) JOB SUMMARY:The Risk Analyst will report to the Senior Director of Risk Management, who is responsible for global Risk Management. The primary responsibilities will include insurance policy management, coordination and review; Working with various departments to compile and analyze underwriting information; Claims management, certificates of insurance, and surety bonds. Participating in risk analysis studies and the development and execution of risk management processes. Candidates must be creative, have excellent analytical and communication skills and thrive in a high-performance culture. Strong customer service to OUTFRONT’s internal customers is vital.ESSENTIAL FUNCTIONS: • Partner with insurance brokers, third party administrators, and finance leadership to manage comprehensive and thoughtful global insurance and risk management programs for the company including property and casualty, worker’s compensation, cyber, and executive risk programs through analysis of internal information, meetings with business leaders, and negotiations with insurance vendors, • Track claims, direct investigations, monitor reserves and maintain databases, • Benchmark TPA adjuster performance, • Compile, organize, maintain data and files for claims in litigation for discovery, • Partner with Safety and Operations Manager to triage serious incidents, • Develop metrics for claims by type, cause, frequency and severity in order to identify trends and communicate them to management, • Build and maintain strong relationships with TPA claim’s adjusters, outside legal counsel and internal business partners, • Pursue subrogation/recovery from third parties, • Assist in reviewing business contracts to ensure compliance with established corporate guidelines, • Oversee issuance of certificates of insurance and auto insurance identification cards, • Obtain and maintain surety bonds, files and process payments, • Participates in the development and execution of risk management processes including identifying and analyzing exposures to loss, researching mitigation Strategies through insurance products, • Prepare annual insurance and risk management overview for executive management, • Conduct invoice audits for accuracyADDITIONAL SKILLS, • Strong analytical, written and oral communication skills, • Ability to work independently and as part of a team on simultaneous projects or initiatives, • Ability to multi-task and transition between tasks while maintaining attention to detail and accuracy, • Good analysis, research, and problem-solving skills, • Good organizational skills, detail oriented, and ability to prioritize tasks, good follow-up skillsEDUCATION AND/OR EXPERIENCE, • Bachelor's degree in Business Administration or a related field, • Insurance experience (5-7 years) within broker, insurer or risk management department preferred., • Understanding of risk management, insurance, and contractual liability concepts, • Proficiency with Microsoft Word, Excel and PowerPoint

Job Description About Acuative Acuative is a global IT solutions provider committed to delivering top-tier managed services, managed solutions, and network infrastructure support. With a client-first mindset and a relentless drive for excellence, we empower organizations to scale securely and efficiently. Our success is powered by our people—we invest in our employees through continuous on-the-job training, mentorship, and assisted learning that helps to grow our teams. At Acuative, you’ll find a collaborative environment built on professionalism, innovation, and the shared pursuit of achieving high results. Join us and help shape the future of IT. Scope of the Position Will help with Tier III support and will be responsible for working tickets escalated to the team from Tier I and II. The Network Engineer will be located near Strongsville Ohio, Fairfield NJ, or Herndon VA will drive the issue to resolution by working with external vendors or internal technical support. They will update customers regularly on the status of their issue and escalate major issues to their management as needed. The GCC Network Engineer will be expected to use independent troubleshooting skills to resolve issues as quickly as possible. The expectation of this position is for the Network Engineer to be the absolute subject matter expert regarding multiple network and Security technologies. Will perform solutions firmware upgrades, Network Changes, Network Problem Management. Review and provide customer network improvement recommendations. Essential Functions: • Troubleshoot and resolve customer network problems as quickly as possible with assistance from other engineers as needed, • Troubleshoot and resolve customer security events as quickly as possible with assistance from other engineers as needed, • Work effectively with vendors to resolve issues, escalating issues with the vendor as needed, • Work effectively with field service technicians remotely, providing over the phone direction to resolve issues when needed, • Effectively escalate and communicate customer issues to higher levels within the GCC, management, and other internal departments, • Will be responsible for any Problem Management/Root Cause Analysis that needs conducted, • Will be responsible for any Change Management that needs conducted, • Will design, configure, implement, and test network changes, • Will design, configure, implement, and test security systems changes and policy changes, • Will perform forensic analysis on network/security events, • Customer network improvement analysis, • Review vendor software advisory notifications • Must be able to communicate technical issues to customers, • Training/Mentoring of lower level Analyst, • Reviewing/Updating all process documentation when requested, • Be able to effectively communicate with peers and all levels of management within the organization both written and verbally, • Excellent customer service skills, • Must be proficient with using Microsoft Visio, • Ability to effectively Triage and Troubleshoot a variety of Network and Voice issues, • Ability to troubleshoot WAN/LAN/WLAN environments • Required to work evenings and weekends when requested, • 3-5+ years of Network Operations experience, • 3-5+ years of troubleshooting on VeloCloud Solutions, • 3-5+ years of experience using VeloCloud Solutions, • VMware SD-WAN Foundations, • SD-WAN Experience, • 5+ years of troubleshooting WAN/LAN/WLAN infrastructure issues including: T1, T1 Multilink, Ethernet Hand-off, DIA, Broadband, MPLS, BGP, OSPF, EIGRP, VPN, Wireless, etc., • Customer focused, • Ability to multi-task, • VMware SD-WAN Foundations, • Sitting at desk, • Climbing: Ascending or descending stairs and the like, using feet and legs and/or hands and arms, • Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects At Acuative, we believe our strength comes from our people—and that includes people from all backgrounds. We are proud to be an Equal Opportunity Employer, committed to creating a workplace where everyone feels valued, respected, and supported. Our inclusive culture encourages growth, creativity, and collaboration across all levels of the company. No matter who you are, if you’re passionate about doing great work, you’ll find a place with us.

Job DescriptionCompany Description Sia is a next-generation, global management consulting group. Founded in 1999, we were born digital. Today our strategy and management capabilities are augmented by data science, enhanced by creativity and driven by responsibility. We’re optimists for change and we help clients initiate, navigate and benefit from transformation. We believe optimism is a force multiplier, helping clients to mitigate downside and maximize opportunity. With expertise across a broad range of sectors and services, our 3,000 consultants serve clients worldwide from 48 locations in 19 countries. Our expertise delivers results. Our optimism transforms outcomes. Strategy & Management Consulting Sia’s Strategy & Management Consulting global footprint and expertise in more than 40 sectors and services allow us to enhance our clients' businesses worldwide. We guide their projects and initiatives in strategy, business transformation, IT & digital strategy. Financial Institutions have drastically changed over the last decade, driven by increased regulatory constraints, diverse competition inside and beyond traditional banking organizations, and emerging technologies reshaping long-standing ecosystems. Sia’s Financial Services Business Unit provides a comprehensive suite of core capabilities designed to address the diverse and evolving needs of our clients, enabling them to navigate complex challenges, seize new opportunities, and achieve their strategic objectives in an increasingly competitive and dynamic business environment. Job Description Consulting Skills • Client delivery as part of an on-site or remote project team, able to define the framework and structure of deliverables, carrying out the production of complex deliverables, • Manage the work, activities, and timelines of work for both their selves and their team, identifies priorities and workflows for interested parties, • Utilizing a higher-level understanding of methodological concepts, coaches teammates in preparing client deliverables utilizing tools like PowerPoint, Excel, Access, MS Project and Visio, designing key deliverables for projects and supporting other consultants in the production of their deliverables, • Present complex ideas, critical points and decisions required to team members and client contacts, including middle and top management, • Perform simple and complex research and business analysis to solve for customer business challenges/issues to present unique, tailored solutions utilizing both quantitative and qualitative data, • Manages internal team by promoting teamwork, motivate and help consultants to improve, • Demonstrate credibility and legitimacy with client, capable of challenging client approaches and provide new directions, allowing the customer to evolve and deepens relationship, • Defines the project framework and organization, managing one or different projects at a time, guarantees the follow-up of these assignments, • Provide status reporting of progress, dependencies, issues, risks, and overall program health, • Responsible for the work streams of a complex project and takes the lead on simple projects, • Support the Wealth & Asset Management practice, thought leadership, and people development activities firmwide, • Lead business analysis workstreams for Wealth Management initiatives, guiding stakeholders through requirements definition, scope alignment, and solution design., • Serve as a subject-matter expert across advisory, investment, and trading processes, providing strategic insights to enhance platforms and operational workflows., • Conduct advanced requirements gathering, translating complex business needs into detailed user stories, functional specifications, and process maps., • Drive project efforts related to trading workflows—including order entry, execution, allocations, settlement, and compliance—ensuring alignment across front, middle, and back-office teams., • Facilitate workshops with product owners, advisors, traders, compliance, and technology teams to identify process gaps, dependencies, and improvement opportunities., • Apply strong analytical skills to evaluate system impacts, perform gap and root-cause analyses, and recommend solutions that enhance performance and reduce risk., • Lead UAT planning and execution, including test script development, scenario design, defect management, and user sign-off., • Provide advisory guidance on regulatory considerations affecting Wealth Management and trading (e.g., suitability, best execution, trade surveillance)., • Oversee key project documentation, including BRDs, functional specifications, current-state and future-state architecture artifacts, and training materials., • Partner closely with technology teams during design, development, and deployment to ensure solutions meet business intent and achieve desired outcomes., • Manage cross-functional communication, status reporting, and risk/issue tracking, acting as a trusted advisor to senior stakeholders., • Support data analysis and validation efforts using advanced tools (Excel, SQL, or BI platforms) to confirm accuracy of trade, portfolio, and client data., • Mentor junior BAs and provide guidance on requirements methodology, industry best practices, and effective stakeholder management.Qualifications, • 5+ years of Business Analyst experience within Wealth Management, • Strong understanding of investment and advisory processes, including portfolio management, client onboarding, account maintenance, and regulatory requirements., • Hands-on experience supporting projects in the trading lifecycle (order management, execution, allocations, settlement, compliance, or trade operations)., • Proven ability to gather, document, and translate complex business requirements into functional specifications and user stories., • Experience working with Wealth Management platforms, trading systems, OMS/EMS tools, or portfolio accounting systems., • Demonstrated ability to lead cross-functional workshops, influence stakeholders, and drive consensus across business and technology teams., • Familiarity with industry regulations affecting Wealth and trading (e.g., SEC, FINRA, Reg BI, best execution, trade surveillance)., • Strong analytical and problem-solving skills, with the ability to interpret data and identify trends using Excel, SQL, or BI tools., • Solid understanding of SDLC methodologies, including Agile (Scrum/Kanban) and Waterfall., • Excellent communication skills with experience preparing executive-level presentations, documentation, and status reporting., • Ability to manage multiple workstreams simultaneously and operate with minimal supervision in a client-facing environment., • Bachelor’s degree required preferably in a Business or related field (Higher degrees are a plus), • Recent client-facing management consulting experience, • Financial Service background required, • Industry certifications (CFA, CFP, Series licenses, CBAP, PMP, etc.) a plus. Additional Information Compensation & Benefits We believe in supporting our team professionally and personally. Here’s a snapshot of the comprehensive benefits you’ll enjoy as part of Sia. Competitive Compensation * Annual base salary starting at 122K, commensurate with experience and qualifications * Annual performance based discretionary bonus Robust Health Coverage * 3 Medical plans * Dental and Vision * Life, AD&D and other voluntary insurance Tax-Advantaged Accounts * 401K retirement plan * 4% matching and 100% vested upon enrollment * Health Savings Account (HSA) * Flexible Spending Account (FSA) * Health, Dependent Care, Commuter Family Friendly Benefits * 100% paid parental leave for all new parents with eligible tenure * Building Healthy Families program if enrolled through Medical plan Time Off to Recharge * Generous Paid Time Off (PTO) policy * 9 company holidays plus 1 floating holiday Extras that Make Life Easier * College savings and student loan repayment assistance * Monthly cell phone stipend * Access to wellness programs at no cost if enrolled through Medical plan, including: * Gym membership reimbursement * LiveHealth Online virtual care * Personalized support from a Well-being Coach * Employee Assistance Program at no cost * Free confidential counseling and emotional support services * On-demand access to Emotional Well-being resources (ranging from relaxation techniques to stress management) Diversity, Equity, Inclusion & Belonging At Sia, we believe in fostering a diverse, equitable and inclusive culture where our employees and partners are valued and thrive in a sense of belonging. We are committed to recruiting and developing a diverse network of employees and investing in their growth by providing unique opportunities for professional and cultural immersion. Our commitment toward inclusion motivates dynamic collaboration with our clients, building trust by creating an inclusive environment of curiosity and learning which affects lasting impact. Please visit our website for more information. Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs. Office Workplace Guidelines Sia is committed to providing a flexible workplace environment that supports client, business, and market needs. Consultants located in our primary market office locations—New York City, Charlotte, Seattle, and San Francisco—are expected to live within a reasonable commuting distance and attend the office at least three days per week. For Consultants outside of our primary markets, we can offer more flexible in-person requirements in accordance with your location. Work Authorization & Sponsorship At this time, Sia does not intend to pursue employment with applicants who will require now or in the future a visa by our company for work authorization in the United States (i.e., H1-B visa, F-1 visa (OPT), TN visa, or any other non-immigrant status). Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.

Job DescriptionBusiness AnalystEmployment Type: Full-Time, ExperiencedDepartment: Information Technology CGS is looking for business analysts to work with a large federal agency! As a Business Analyst in Business operations and Content Strategy for CGS, you will partner with internal business owners and external partners to understand new business opportunities and define functional requirements. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Support the development of briefings, agendas, and other general documentation support as directed, including training material and demonstration sessions for new and existing technologies to various stakeholders.- Document and analyze business and functional requirements so that they may be accurately translated into process maps and technical system requirements- Develop comprehensive documentation that meets organizational standards, to include but not limited to basic system architectural diagrams/wireframes, concepts of operations, monthly status reports- Create high-level briefings and communications materials for customers, management, and executive stakeholders- Work with the government and team members to identify, recommend, and implement opportunities for service delivery improvement and new technology implementation- Evaluate program materials and develop innovative approaches for improvement- Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation- Develop and implement a deep understanding of Microsoft and Atlassian products and services (Teams, SharePoint, Visio, Jira, Confluence) to translate complex product information into simple, polished, and engaging content- Research, outline, write, and edit new and existing content, working closely with various team members to understand project requirements- Develop content in various media forms for maximum usability, with a consistent and cohesive voice across all documentation- Perform risk management, including identifying, prioritizing, and mitigating risks, and communicating and escalating risks and issues- Support a continuous improvement process by providing recommendations on improving products, services, and processes.- Manage client interaction and expectations regarding team efforts- Identify and coordinate cross-team dependencies and collaboration- Continually seek opportunities to increase customer satisfaction, develop and deepen long-lasting client relationships Qualifications:- Must be a U.S. Citizen- Bachelor's Degree (Computer Science, or engineering)- Must be able to successfully complete a stringent Background Investigation and obtain required Government Security clearance- 7+ years of experience in business analysis, systems analysis, and/or design of information systems programs and related business processes- Experience working with phase-based and Agile delivery methods- Experience with Jira or other Agile tools- Ability to clearly communicate technical concepts to both technical and non-technical users.- Must be able to work well both in a team environment and independently.- Must possess exceptional attention to detail- Excellent interpersonal and communication skills- Familiarity with government projects and policy/procedures teams- Demonstrates ability to interact comfortably with Senior Leadership and/or Government Executives and staff on a day-to-day basis- Experience in managing client requirements and small teams- Excellent analytical skills and business presentation skills Ideally, you will also have:- Experience supporting DHS HQ or other US Federal Agencies - Experience tracking and reporting project or program delivery progress and budget execution- Experience developing project briefs and reports for non-technical audiences - Knowledge of the federal acquisition lifecycle- Familiarity with Business Intelligence and Data Analytics- Project Management, Agile, and/or Cyber Certifications (PMP / ACP / CSM / SAFe / CISM) Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Digital Forensic Analyst Contact Discovery Services - Washington, DC Location: Remote Start Date: Negotiable A leading eDiscovery technology and consulting firm headquartered in Washington, DC is looking for a qualified and experienced Digital Forensic Analyst. We are seeking a motivated individual with a strong interest in the legal and technology fields, excellent organizational skills, and a passion for delivering top-notch service to our clients. This is a great opportunity to gain valuable experience in a fast-paced and dynamic industry. This position will include travel for on-site collection efforts as well as an in-office presence at the primary firm office which includes the forensics lab and data center. DUTIES OF THE POSITION: • Perform forensic data collections and forensic analysis in both on-site and remote capacity, • Coordinate directly with legal teams/client IT departments to understand project scope, • Maintain forensic tool set by staying current on version updates and new options in the market, • Work closely with project management and other team members on completing complex projects in a fast pace, deadline driven environment, • Assist in developing, documenting, and refining procedures to accomplish discovery process requirements, • Manage all chain of custody best practices associated with the rules of evidence, • Consistently adhere to standard operating procedures, • Perform quality checks on work product prior to delivering to the client, • Complete additional duties assigned by manager including general IT functions EXPERIENCE & QUALIFICATIONS: • Minimum of an undergraduate degree, preferably in Digital Forensic Science or Computer Science/Engineering, • 3+ years of relevant experience in where the analyst understands the forensic lifecycle and can properly perform scoping activities, evidence acquisitions on a range of devices, and execute forensic analysis at an intermediate level, • Experience using industry standard forensic tools such as Axiom, EnCase, Cellebrite, FTK Imager, Digital Collector, • General understanding of Mac/Windows filesystems, mobile devices, and encryption, • Experience preserving desktops, laptops, mobile devices/tablets, servers, both cloud and on-premise email implementations, nontraditional cloud data sources, social media, etc. in a forensically sound manner, • Ability to communicate effectively and tactfully in both verbally and in written format to team members and technical/non-technical clients, • Ability to work extended hours when necessary to ensure client deadlines are met, • Ability to demonstrate superior organizational skills with an acute attention to detail, • Must be willing to travel regularly on short notice; must have valid passport for occasional international travel, • Must be an energetic self-starter who can work within a team environment but also independently as the situation requires, • Ability to document forensic workflows based on sound industry practice, • Willingness to develop/train other team members to increase the group’s overall knowledge base as well as cultivate secondary resources to assist in larger collection events, • Strong troubleshooting skills coupled with the ability to solution on the fly to solve complex problems THE FOLLOWING SKILLS ARE PREFERRED BUT NOT REQUIRED: • Understanding of the electronic discovery reference model (EDRM), • Possess at least one industry standard certification (EnCE, CCE, CCFE, GCFE, GCFA, CCO, CCPA, CCME, etc.), • General knowledge of litigation support applications (e.g. Relativity, Concordance, Nuix, LAW PreDiscovery, etc.), • Experience working with structured data exported from various platforms including analysis, custom scripting, and data manipulation to develop reports for client use, • Understanding of (Robo/Rich) copy tools, BAT (PowerShell) scripting, and Active Directory, • Experience with scripting, programming/coding, database languages (SQL, VB, HTML, Access) SALARY RANGE: $65,000.00 - $85,000.00 ABOUT CONTACT: Contact Discovery Services delivers best-in-class service to many Fortune 100/500 companies. Our growth is driven by investing in people and technologies, ensuring our customers have access to the highest level of customer service and the most qualified resources. Our team members are comprised of talented engineers, analysts, and project managers from all walks of life. We concentrate on engineering “outside-the-box” solutions to help organize discovery so our clients can focus on developing case strategy and leaving the heavy lifting to us. Employees are encouraged to actively participate in the development of new ideas, technology, and processes to ensure our customers receive the highest level of service. We offer competitive benefits, work schedule flexibility, and coordinate various company activities throughout the year. If you are looking to be part of an exciting, fast-paced environment then we want to hear from you. Powered by JazzHR BCKzS5CgxM

Job Description Hunter Douglas is the world's leading manufacturer of window coverings and a major manufacturer of architectural products. We are a brand that you know and trust. With more than 100 years of innovation, we've defined our industry with proprietary products that deliver revolutionary style and functionality and can be found in millions of homes and commercial buildings globally. We are searching for candidates that are driven, intelligent, creative, and entrepreneurial. By offering challenging and accelerated opportunities for growth, powered by a shared hunger for success, we create a space for your career to thrive. In return for your expertise, we are committed to providing competitive and robust total compensation and benefit packages to ensure you feel valued. Our dream is to become the fastest growing, most loved, window covering company in the world. What's yours? Position Overview We are seeking a strategic, detail-oriented, and results-driven Support Analytics Analyst to support business intelligence and analytics efforts across Finance, Human Resources, and Customer Support functions. This individual contributor role will play a key part in transforming data into meaningful insights that enhance decision-making, operational efficiency, and organizational alignment. The ideal candidate is highly skilled in Power BI, fluent in SQL and Excel, and experienced in creating reporting tools and dashboards that help stakeholders understand performance, identify trends, and drive improvements. They are curious, analytical, and passionate about enabling data-driven decisions through clarity and collaboration. What you'll do • Deliver Business Insights: Translate complex, large-scale data into clear insights and actionable recommendations that support revenue, profitability, and strategic goals., • Dashboard & Reporting Development: Design, build, and govern automated dashboards and reporting tools using Power BI, SQL, and Excel to enable effective decision-making., • Performance Monitoring & KPI Tracking: Support the development and tracking of key performance indicators (KPIs); provide insights to benchmark performance and drive accountability across functional teams., • Data Management & Integration: Extract, clean, and analyze data using tools such as Google BigQuery and Excel; partner with IT and data engineering teams to ensure data quality, model performance, and scalable infrastructure., • Cross-Functional Collaboration: Partner with stakeholders across Finance, HR, Customer Support, and internal BI teams to understand business needs and provide analytic support for planning, reporting, and process improvement initiatives., • Problem Solving & Root Cause Analysis: Analyze data to identify operational issues or improvement areas; conduct root cause analysis and risk assessments to inform solutions., • Communication & Data Storytelling: Document and communicate data findings clearly, translating technical insights into accessible, non-technical language for business stakeholders., • Enablement & Governance: Promote data literacy and self-service BI across the organization, ensuring reporting processes are accurate, timely, and aligned with business needs., • Bachelor's degree in finance, information systems, mathematics, business analytics, or a related quantitative field, • 2+ years of experience in analytics, reporting, or business intelligence roles, • Advanced proficiency in Power BI, including DAX, Power Query (M), and dashboard design, • Solid knowledge of SQL and Excel with experience querying large datasets, • Experience working with data from HR, Finance, or Customer Support systems is a plus, • Proven ability to synthesize data into compelling stories and business cases, • Strong communication and presentation skills, with a collaborative, growth-led and business-partnering mindset, • Strong communication skills, with the ability to explain data and analysis clearly to both technical and non-technical stakeholders, • Detail & results-oriented, with the ability to manage multiple priorities in a fast-paced, matrixed environment What's in it for you • Annual base salary range: $95,000 - $100,000, • Bonus target range: 20%, • Generous benefits package including medical, dental, vision, life, disability, • A company culture that prioritizes internal development and professional growth, • Time off with pay, • 401(k) plan with a degree of employer matching, • Paid parental leave #LI-VA1 #LI-hybrid By submitting your application below, you are providing your prior consent to receive SMS messages to notify you of any updates to your application status and to engage in discussion throughout your application process. You can cancel the SMS service at any time. Just text "STOP" to any of our texts to unsubscribe. Message & data rates may apply. Message frequency may vary. If you have any questions regarding privacy, please read our privacy policy, or terms of use

Job DescriptionDocument Processor / Compliance Analyst (Full-Time - NJ) Business Credentialing Services, Inc. (BCS) is a fast-growing technology company in the insurance and risk management industries. We are growing our Operations department and are looking to hire a Document Processor to assist with data entry and customer support. Today, we have more than 70 employees and two office locations in Parsippany, NJ and Provo, UT. Our compliance and risk management platform helps companies reduce their risk exposure by systematically verifying Vendors/Suppliers they do business with. Blending professional services with web-based applications, BCS continues to maintain its foothold as one of the industry leaders. Job Type: Full-time Employee Pay: $19.50 per hour Responsibilities: • Perform data entry tasks, including inputting and updating information in databases., • Review incoming documentation to verify pertinent information for our clients., • Send emails and make phone calls to provide feedback on the documents received., • Assist with administrative tasks as needed., • Attend team meetings/phone calls. Requirements: • Strong data entry skills with a high level of accuracy and attention to detail., • Strong written and verbal communication skills., • Excellent organizational and time management skills., • Ability to perform data entry tasks within our software platform quickly and accurately., • Intermediate computer literacy is required., • Bachelor's Degree required in any field. Employee Benefits and Additional Information: • Starting Pay Rate: $19.50 per hour., • Required to report to the office in Parsippany, NJ Monday - Friday. When an employee reaches six months of employment, they can work remotely one day per week. When an employee reaches three years of service, they can work remotely two days per week., • Semi-Annual Pay Increases - Employee can earn up to a 2.5% pay rate increase every six months based on performance., • Healthcare Benefits (Medical, Vision, Dental) are available for employees on their first day of employment., • 401(k) / Retirement Benefits - An employee is eligible to participate in the BCS 401(k) program with company matching on their three-month anniversary., • Paid Federal Holidays and Paid Time Off.

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. The BronxWorks Workforce Development Program was created to empowering your career journey. Your skills, your future, our mission RESPONSIBILITIES • Responsible for providing support through tutoring and guidance to trainees, • Strong understanding of energy efficiency building design, materials, and systems. Including strong communication and customer service skills., • Provide one-on-one and/or small-group tutoring to trainees, focusing on best practices approaches, • Collaborate with training institution on curriculum taught to train and build foundational knowledge of trainees on materials and methods that reflect the latest building science and program standards, • Help instruct trainees on the proper use of diagnostic tools such as blower doors, infrared cameras, and combustion analyzers to identify energy loss and assess building performance., • Enforce and model all safety policies and procedures, including the proper use of personal protective equipment (PPE) and working in challenging environments like attics and crawlspaces., • A high school diploma, degree in related field and prior experience or education in areas like Building performance, building science, or construction is required., • A strong foundational understanding of energy efficiency concepts, building performance, energy efficient building design, and systems (i.e. insulation, lighting, HVAC, etc.), • Able to clearly explain the benefits of energy improvements and effectively communicate with students, instructors and other key parties., • Strong organizational skills for managing tasks, data, trainees progress, etc., • Passed tutoring experience in energy efficiency is a plus., • Strong interpersonal skills to motivate and guide trainees with diverse backgrounds and learning styles., • A proactive, results-oriented attitude with a high degree of empathy and discretion., • Proficiency in MS Office Suite (Word, Excel and PowerPoint, etc.), • Advanced-level professional competency in written and spoken English language is required., • Excellent written, verbal communication and presentation skill, • Authorization to work in the United States for any employer is mandatory, • Ability to use a computer for prolonged periods., • Ability to occasionally lift and/or move up to 10 pounds., • Ability to stand, walk, or sit for long periods of time., • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork., • Ability to bend and retrieve objects and/or documents., • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.

Job Description We've partnered with an established property management company seeking a customer-focused Helpdesk/Systems Analyst to serve as the technical lifeline for their teams nationwide. In this essential support role, you'll be the go-to expert who keeps their operations running smoothly by resolving system issues, training users, and ensuring data accuracy across their ERP platform. What You'll Do • Manage helpdesk tickets and provide technical support to property and corporate teams across multiple locations, • Train new and existing staff on Yardi ERP, Microsoft Office, and third-party software applications, • Process accounts payable transactions, invoices, and internal billing with accuracy and attention to detail, • Collaborate with Accounts Payable and Revenue Control teams to maintain data integrity and reporting standards, • Complete monthly property reviews and GPR journal entries, • Yardi Voyager experience with knowledge of add-on modules (CRMIQ, PayScan, VendorCafé, SiteManager preferred), • Strong technical support background with helpdesk or user support experience, • Microsoft Office proficiency and familiarity with Adobe tools, • Basic accounting knowledge and experience with financial data processing, • Excellent communication skills with ability to train and guide users at all technical levels, • Customer service mindset with professional demeanor and problem-solving approach, • Bachelor's degree in Communications, MIS, Accounting, Marketing, or related field

Job Description Are you looking for a position where you can grow technically and professionally? Do you like learning new technologies and helping people resolve computer problems? We are a rapidly growing IT support and cloud hosting company in Midtown Manhattan that is looking for an experienced Senior Help Desk Analyst to add to our elite support team. As part of the team, you will be exposed to a wide variety of cutting-edge technologies, in a fast-paced and fun environment. Position Role • Provide technical support for end-user desktop, • Active Directory Administration including account management, maintenance, • Microsoft 365 advanced administration including E-mail, SharePoint, and Teams, • Provide support for level 1 and 2 ticket escalations, • Provide support for client projects such as Microsoft 365 migrations, VPN rollouts, etc., • Minimum of 3 years of Active Directory, and Microsoft 365 administration, • Strong problem-solving and technical troubleshooting skills, • Superior communication and customer service skills, • Thorough knowledge of Microsoft 365, MS Office Suite, and Windows 10/11, • Mac experience is a plus, • Competitive salary, • Healthcare and dental benefits, • 401K Plan with company match, • Technical training and certification support, • Peer recognition program, • Technical Certification Training and Certification Exam Re-Imbursement, • Great team and work atmosphere

Job Description Product Owner/Designer Pay Status and Classification: Exempt, Regular Full-time Supervisor Title: Director of Product Management Work Location: Remote in New York or Texas. If in New York and local to company headquarters in Schenectady, NY there are days the Product Designer is expected to be in the office for company meetings. Position purpose: The Product Designer plays a vital role in product development, ensuring that products meet client needs and expectations. They gather detailed requirements and develop new features and products. The Product Owner prioritizes and refines items within the backlog, sprints, and releases. Additionally, they lead refinement, planning, and review meetings with the Development teams and stakeholders. Essential Duties and Responsibilities: • Project and Backlog Management: Develops and prioritizes a large development backlog with regularly changing priorities., • Collaboration: Collaborates with the development teams, quality assurance, and Scrum Masters to build and evaluate new features and products., • Communication and Presentation: Presents complex designs across technical and non-technical teams., • Scrum and Agile Practices: Leads and participates in critical scrum meetings like Refinement Meetings, Sprint Planning, and Sprint Reviews., • Research and Knowledge Acquisition: Performs user and product research by exploring ideas with internal and external stakeholders. Gains expertise in new subjects, technologies, and concepts pertinent to the products under development., • UI/UX Design and Critique: Creates and critiques UI/UX artifacts used to guide the development team. Ensures that users can easily navigate through technology and products. Maintain a cohesive look and feel for products., • Team Leadership and Motivation: Motivates development teams to meet sprint commitment and product quality goals., • Other duties and projects as assigned. Required Skills/Abilities: • Excellent interpersonal and customer service skills., • Strong written and spoken communication skills., • Excellent troubleshooting skills., • Exceptional organizational skills with the ability to manage multiple tasks and priorities simultaneously, while maintaining attention to detail., • Strong analytical and problem-solving skills., • Effectively responds to feedback and demonstrates the ability to adapt to changes., • Proficient with Microsoft Office Suite, Jira, Prototyping Tools, and Product Analytic Tools., • Ability to work a flexible schedule, including evening hours at least twice per week. Experience: • A minimum of 4 years of experience as a Product Owner, Business Analyst or active participant in a Scrum process., • Experience working directly with software development teams and international teams, • Demonstrated knowledge of UI/UX principles for both mobile and browser applications., • Demonstrated knowledge of scrum and agile principles., • Exposure to logistics, education, public safety, fleet maintenance fields. Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 15 pounds at times., • Must be able to distinguish between colors. Driving Requirements: • A valid driver's license is required., • Must be able to drive to various locations to test software. Annual Salary Range: $80,000.00 to $130,000.00 Salary is established based on various factors, including, but not limited to, prior employment history, job-related knowledge, education and training, skills, and geographic location.

Job Description Job Title: Benefits Analyst Location: New York, NY Industry: Human Resources / Benefits Administration Pay: $25 – $28 / Hour (Contract) Work Setup: Hybrid (2 days in office, 3 days remote) Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is partnering with a dynamic and fast-paced organization to help them identify a Benefits Associate with a strong background in Leave of Absence (LOA) administration. This role offers a unique opportunity to support a high-volume, national benefits program while working in a collaborative and customer-focused environment. Job Description: The Benefits Associate will be responsible for administering employee benefits programs and managing the leave of absence process. This position plays a key role in providing support to employees and HR teams, ensuring compliance, and resolving benefit-related issues in a timely manner. Key Responsibilities: • Serve as the primary contact for questions related to employee benefits, including 401(k), pension plans, and voluntary offerings., • Manage the full lifecycle of leave of absence cases, including employee inquiries, tracking, and coordination with Payroll., • Partner with insurance carriers to troubleshoot and resolve employee or dependent coverage issues., • Maintain accurate records and documentation within the global HRIS platform., • Assist with open enrollment activities, including employee communications and virtual/in-person meetings., • Stay current on benefit regulations and compliance, including HIPAA and federal/state leave policies., • Provide exceptional customer service and timely responses to all benefit-related inquiries.Qualifications:, • 2–5 years of experience in benefits administration, with a focus on leave of absence (LOA) processes., • Familiarity with high-volume work environments (supporting 25,000+ employees preferred)., • Strong interpersonal and problem-solving skills with a customer-centric approach. #Admin4

Job DescriptionJoin our expanding People team as Benefits Program Manager and champion a world-class benefits experience that fuels our global workforce. You’ll partner across the organization to craft a benefits ecosystem that draws talent, drives retention, and mirrors our dynamic, innovative culture. As part of the Total Rewards team this role will oversee all Program Management for our US Employee population. This role has a requirement of working in office 3 days per week, which may be subject to change based on team and business needs, as determined by the department leader. Please note that this requirement is subject to ongoing review and may be adjusted in the future. *Visa sponsorship is NOT available at this timeWhat You’ll Do: • Manage US benefits programs end-to-end: daily administration, vendor management and procurement, data cleanliness, QLEs, and employee support., • Manage relationships with external US benefits vendors and service providers to ensure high-quality service and cost-effective solutions., • Manage and support US Leave of Absence programs with the wider People team ensuring efficiency, consistent experience for employees, and compliance., • Audit US benefits data and billing to ensure accuracy for enrollments, invoices, QLEs, etc., • Work with Payroll and Accounting to audit and ensure accurate US employee benefit deductions, contributions, funding and payments., • Assist in developing and leading education and communication strategies to enable US employees to comprehend and successfully utilize our benefit programs. Promote employee utilization of the resources available to them for benefits assistance, education, and claims support., • Support the monitoring and reporting on US benefits plan performance, utilization, and employee satisfaction to identify trends, cost drivers, and areas for improvement., • Oversee compliance with all federal and state regulations governing health and welfare plans, including COBRA., • Provide support for global benefits programs as needed, collaborating with the Senior Total Rewards Analyst., • Assist with the creation and maintenance of US benefits program documentation such as descriptions, workflows, policies, guidelines, etc., • Any other tasks that may be assigned to help the company meet its goals.What You’ll Bring:, • 4+ years of successful proven experience as a US Benefits Manager or similar position., • Strong knowledge of benefits and healthcare in the US is required., • Strong understanding and practical application of US benefits rules and regulations., • Detail-oriented with strong analytical, problem-solving and decision-making skills., • Strong analytical skills with the ability to collect and analyze data using basic and intermediate analysis techniques in MS Excel / Google Sheets (sort/filter, vlookups, index/match, pivot tables, etc.), • Excellent organizational skills with the ability to work independently and effectively with minimal supervision., • Strong communication skills to successfully interact with various levels of the organization such as Individual Contributors, Managers, Finance leaders and more., • Strong project management skills to drive tasks and projects to completion., • Practical experience with UKG Pro or similar benefits / HRIS platforms., • Experience with GSuite, Slack, and Zoom applications or other similar collaboration tools is a must. About FloQast:FloQast is the leading Accounting Transformation Platform in accounting workflow automation created by actual former accountants for accountants. By streamlining and modernizing daily accounting tasks, FloQast helps teams collaborate more effectively and complete their work with greater efficiency and precision. This cloud-based, AI-powered software is trusted by over 3,000 accounting teams, including those at Snowflake, Twilio, Instacart, and The Golden State Warriors—and continues to grow. Our mission is to continuously elevate the accounting profession, enhancing both its practice and perception. Our values act as a guiding compass, shaping every decision we make, and are non-negotiable, particularly in our hiring process. Alongside our employees, partners, and customers, we embody these values every day:Unwaveringly Authentic Ambitious with IntegrityEmpowered to GrowCommitted to CollaborationCustomer Obsessed in All Ways FloQast is regularly rated as a Best Place to Work!- Inc. Magazine’s Best Workplaces in 2024, 2023, 2022, and 2021- Best Places to Work by LA Business Journal since 2017 (that’s 8 years!)- Built In’s Best Place to Work in Los Angeles 6 years in a row! Because we are Customer Obsessed in All Ways, check out what our customers have to say about FloQast on G2 Crowd. If this aligns closely with what you are looking for, hit “Apply” and come join our growing team! FloQast, Inc is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. We aim to recruit the right people for the jobs we have to offer, and to assess applications on the basis of relevant skills, education, and experience. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and strive to provide a professional and welcoming workplace for all employees. Link to FloQast Recruiting AI Usage Policy We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Company Overview: As one of the Washington Metropolitan area’s fastest growing IT companies, we are always looking for creative, passionate and responsible employees. We acknowledge that intelligent, dedicated employees are our greatest asset and are continuously adding to our talented and diverse team. If you feel innovation, integrity and a drive to deliver are key components to success, we invite you to become Enlightened. Position Overview: The Contact Center Project Analyst shall manage all aspects of Contractor’s staff and project schedule and budget. Responsible for project coordination and scheduling, issue resolution, issue escalation, resource management, budget management, management interface and fare collection related data analysis. MUST HAVE: Advanced proficiency in Microsoft Excel, with extensive experience in pivot tables and other advanced functions. Position Responsibilities: The Contact Center Project Analyst responsible for performance of these services: • Develop and manage the project plan and resources., • Coordinate tasks and ensuring deliverables., • Provide project status reports to management and customers., • Resolve project issues that jeopardize the success of the project., • Manage the Customer Service Center staff, including administration of staff accounts and rights., • Ensure the day-to-day responsibilities for all services required hereunder are performed in a professional manner., • Provide oversight of fulfillment and support services for all fare classes., • Provide oversight of telephone and web-based customer support tasks., • Analyze and monitor all functions for both patron and financial reports related PATH fare collection., • Oversee reconciliation reporting and analysis., • Provide a high level of customer service at all times to patrons and ensure that CSC staff adhere to these provisions., • Maintain sufficient staffing at all times and provide additional staff as requested by PATH management., • Manage appropriate Contractor’s staff coverage, in particular during training for the new fare payment system., • Extensive knowledge of computer applications including Microsoft® Windows-based software applications, including but not limited to Microsoft Word, Excel, and PowerPoint., • Oversee all services related to Transit Benefit Providers and their customers which shall include but not be limited to uploading of various products to customer PATH accounts, per the direction of PATH., • Serve as liaison to the designated Cubic system administration contact, per PATH management direction., • Serve as liaison to internal PATH and Authority stakeholders (Marketing, TEC, Audit, Comptrollers and Treasury Departments), per PATH management direction., • Support Payment Card Industry (PCI) and cyber-security compliance., • Maintain inventory of office supplies., • Oversee and manage Fare Media inventory. Work with PATH management to order additional media as necessary., • Manage Contractor’s personnel timekeeping system and records to ensure completeness and accuracy., • Responsible for functions related to the customer and B2B website, which shall include but not limited to:, • All PATH fare media sales, servicing and responses to PATH account inquiries., • Assistance with migration of customers from the legacy system to the new system., • Monitoring customer website autoload function, including the ability to use the appropriate software applications to ensure that our patrons receive their transit products., • Analyzing and monitoring patron and financial reports., • Responsibility of all CSC staff working with the various functions of the CRM and back office applications., • Providing staff support during training., • Open Availability (Weekends and evening will be required periodically according to business needs), • Have at least five (5) years prior experience in similar performance functions to those required of a Contact Center Project Analyst herein, which includes two (2) years of supervisory level experience or above and shall be able to speak and write proficiently in the English language., • Prior experience with transit fare payment systems preferred., • Prior experience with call center management preferred., • Bachelor's degree or equivalent experience preferred, • Ability to type 65 words per minute or higher The expected salary range for this position is listed above. Actual compensation will be determined based on experience and qualifications as well as internal equity and alignment with market data. At Enlightened, we pride ourselves on offering a comprehensive and industry-competitive benefits package to our full-time employees. Our benefits include: • Medical/Dental/Vision Insurance with Health Savings Accounts (HSA), • Flexible Spending Accounts (FSA), • 401(k) Retirement Plan, • Paid Holidays, Vacation, & Sick Leave Equal Opportunity Statement Enlightened is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability, or any other federal, state, or local protected class.