Are you a business? Hire customer service analyst candidates in Jersey City, NJ
Our team is growing and we're looking for a Risk & Fraud Analyst to be play an integral part in continuing to strengthen our team. Our Risk & Fraud team are responsible for detecting, identifying and preventing fraud losses to the business. Maintaining and providing outstanding customer service l...
As a client services analyst, you will assist the First VP/Client Services in preparing and ... Manage client database by regularly updating CRM Software. * Ad hoc Excel projects. * Additional ...
Generate reports and insights to improve customer service operations. Required Qualifications & Skills: * Experience: * 8+ years of experience as a Business Analyst, preferably in a contact center or ...
Analyze the reasons of customers' contacts based on feedback provided by Customer Service ... Operations Lead * Supervision of order monitoring processes to be able to solve any possible ...
Provide warm, sincere customer service to engage with and support our clients. - Customer Inquiry ... Analyze customer feedback on product ranges and new releases, preparing detailed reports ...
About You Your contribution The Customer Service Supervisor is responsible for coordinating and ... In this role, the Supervisor will initiate, analyze, and execute tasks, assignments, and projects ...
Web Analyst Financial Services $100,000 - $115,000 + Bonus Remote - EST/CST Preferred Are you a data-driven web analytics professional looking to optimize digital experiences and customer journeys
Credit Analyst • Rutherford, NJ, USA Company Description With over 100 years of experience, Sika ... customer service and certain business unit representatives to ensure all accounts are within their ...
Liaising with logistics & customer service to ensure timely shipping and prioritization for both ... Merchandise Planning Analyst Qualifications: * Bachelor's Degree * 2+ years experience with ...
Global Trade Solutions is to provide clients with services and tailored solutions to mitigate risk ... Client, Customer and Stakeholder Focus: * Able to build relationships with a mix of colleagues and ...
Financial Firm in Midtown, Manhattan is seeking a Client Onboarding Analyst for a full-time position! * 2+ years of experience in Account On-boarding/Customer Service * Serve as primary point of ...
... services, including banking, leasing, securities, credit cards, and consumer finance. The Group has ... Agency Execution and Planning group role is customer / investor facing and handles functions such ...
Work closely with numerous departments including Accounting, Financial Planning & Analysis (FP&A), outside service providers, offtakers (contract counterparty or customers) and partners. * Manage ...
Monitor Firm news, track wins, and update the practice experience database in the CRM system ... services firm. * Experience in communicating effectively with Partners or Executives. * Bachelor ...
Evening law students with an interest in pursuing a career in financial services are encouraged to ... Coordinate completion of documentation (e.g., know-your-customer questionnaires, incumbency ...
Credit High Yield Energy Desk Analyst Location: New York, NY, In office Firm Overview: Cantor ... estate services for institutional and corporate customers. Since 1945, we have built a well ...
Our client, an audio streaming service in NYC is looking of an experienced and highly analytical ... Develop and implement machine learning models to optimize subscriptions, revenue, and customer ...
... services at our website, www.haverproducts.com. Join our team at Haver Analytics and be part of an ... Effectively utilizing our CRM to support general management of the account What we're looking for
Advisory Americas delivers advisory services for mergers and acquisitions, primary and secondary ... Client, Customer and Stakeholder Focus: * Able to build relationships with a mix of colleagues and ...
... service agency networks UM, Initiative and Mediahub and through its award-winning specialty ... NetBase, Sysomos), 1st Party (e.g. CRM), 3rd Party (e.g. Blue Kai), Digital Ad Server (e.g. DART ...
Monitor and analyze customer service metrics, including response time and satisfaction ratings, to identify areas for improvement. Contribute to the development of reports, including Voice of ...
Overview The Field Service Technician is responsible for inspecting, updating, and installing ... Identify, analyze, and solve problems * Respond to all customer requests and complaints in a ...
... and analytics. CHEQ is a global company with offices in Tel-Aviv, New York, and Tokyo. We are a ... We are looking for someone who is driven, dedicated, service oriented, has the technical chops to ...
With the support of a team of junior analyst and account managers, you will be responsible for 6-8 ... Resolve the most complex customer service problems directly. * Demonstrating a genuine ...
She/He performs quantitative analysis to arrive at the win-price recommended including HBU split ... The Director of BD creates 'customer map' of named customers with potential / articulated ...
Analyze service contracts, cargo flow, and revenue. * Make recommendations to management on revenue ... Work directly with Customer Service corporate accounts. * Work with principle and global office to ...
In addition, the role will be responsible for customer service (24/7), tracking, routing, problem ... Provide timely analysis and monitor freight cost metrics * Work with multiple decision-makers ...
Being a technology pioneer and marketing services provider, we produce unique immersive experiences ... Market Research & Competitive Analysis - Gather insights on industry trends, customer pain points ...
... our service-level goals. You will be up to date on industry products and trends, and work with ... Feedback Collection : Gather and analyze customer feedback to identify trends, areas for ...
Define, track, and analyze key performance indicators (KPIs) such as CSAT, time to resolution, and ... Finout is a highly technical product servicing a technical persona. Experience with AWS, GCP, and ...
Provide in-person support at various PATH stations for fare media sales and customer account management services. * Compile and analyze financial reports related to the fare card programs. Prepare ...
... · Excellent customer service skills. · Ability to move throughout the café and kitchen. · ... analytical and problem-solving skills. · Self-motivated, requiring limited oversight. · Knowledge ...
... customers. USTECH delivers our IT Services from a global model and this role requires that ... Should have strong analytical skills and should be metrics driven in managing teams. Should have ...
Your role encompasses driving sales performance, analyzing business trends, training and managing store staff, delivering exceptional customer service, overseeing administrative duties, ensuring loss ...
Ensure the retail organization is continuously improving customer service to maximize customer satisfaction. * Resolve all customer issues. * Analyze market trends to make informed decisions ...
Conduct market research and competitive analysis to identify growth opportunities and cross-selling ... Proficiency in CRM tools, legal research databases, and Microsoft Office (Excel, PowerPoint ...
Visit and study retail, restaurant, and service businesses * Observe customer behavior, from entry ... Analyze the efficiency and effectiveness of current feedback-gathering techniques (e.g., surveys ...
We value candidates who can bring unique insights and innovative solutions to the team As a UX designer, you will... - Collaborate closely with UX, product, engineering, analytics, customer service ...
Supervises customer service associates and designated hitters. Responsible for managing front end ... Supports Store Manager in leveraging data, analysis, and team member input to make fact-based ...
... analysis of 3PL operations Cross-Functional Collaboration: * Collaborate closely with internal stakeholders such as procurement, inventory management, and customer service to ensure alignment and ...
Manage and mentor a team of rebate processors and customer service representatives to optimize performance and achieve program KPIs. * Performance Management: Monitor team performance, analyze data ...
Service-Oriented: Conveys a genuine desire and ability to anticipate and meet customer needs and ... analysis of user experience data * Make and track changes made to the content and resources
... and analysis. * Experience with constituent relationship management (CRM) databases and/or ... placement service is free to job seekers. By getting to know you personally -- beyond just your ...
Analyze customer data to segment audiences, understand purchasing behavior, and identify ... service levels. * Collaborate with product and marketing teams to integrate customer feedback into ...
Reporting and Analytics: * Lead the development of standard reporting protocols and customize CRM dashboards to track client interactions, service delivery, and business growth. * Generate actionable ...
Must be able to multi-task and managed multiple projects efficiently, meet deadlines, demonstrate analytical/critical thinking skills, and provide excellent customer services that leads to positive ...
... Customer Service (CS) and Planning Departments to communicate customer feedback and identify trends for replenishment. • Conduct competitor analysis on BSP offerings, evaluating quality and price ...
Identifies white space and GAP Analysis opportunities for customer penetration and organic growth ... Strong customer service skills and detailed oriented. * Intermediate or advanced computer skills ...
