Trabajos customer service chat en Wayne, New JerseyCrear alertas

Full-time Description Location: Palm Beach, FL Area Position Type: Full-Time Salary Range: $45,000-$55,000 Annually At Powernet, we don’t just deliver top-tier wireless, voice, Managed IT, and security solutions—we make connecting businesses seamless, smart, and reliable. We’re a team of innovators, problem solvers, and tech enthusiasts who believe work should be rewarding, collaborative, and full of high-fives (virtual or in-person!). If you are eager to launch your IT career, love diving into hands-on technical troubleshooting, and get excited about helping people solve tech puzzles, you’ve found your crowd. • 5 weeks PTO, • Remote work flexibility, • Anniversary gift plan, • Employee referral program, • Health, vision, dental, and life insurance available, • HSA Account, • 401(k) matching As our Entry-Level Help Desk Technician, you are the first line of defense for our technical support operations! You’ll serve as an essential problem solver, taking incoming help desk calls, resolving support tickets, and ensuring our clients have a seamless technology experience. From imaging PCs and setting up user workstations to monitoring system alerts, managing Active Directory permissions, and assisting with installations, you’ll play a key role in keeping our systems and clients running smoothly every day. 1. End-User Support & Day-to-Day Troubleshooting • Answer incoming help desk phones, log detailed ticket notes, and respond to end-user support requests promptly and professionally., • Perform first-level troubleshooting for Microsoft Windows in domain environments, Office 365, Google Workspace, and anti-virus applications., • Manage file/folder permissions, user accounts, and basic configurations within Active Directory and Group Policy. 1. Workstation Setup & Deployment Assistance • Image PCs and configure desktop workstations, laptops, printers, scanners, and copiers for end users., • Assist senior technical teams with technology upgrades, network deployments, and hardware/software implementations., • Provide both remote and periodic on-site assistance to resolve local hardware, cabling, and wiring needs. 1. Alert Monitoring & Systems Hygiene • Actively monitor incoming system alerts, conduct initial research, resolve routine issues, and escalate complex incidents to upper-tier engineering teams when required., • Maintain squeaky-clean records, documenting technical solutions, updating service requests, and keeping configuration logs current., • Participate in a rotational on-call schedule to support critical client needs and maintain strict service level agreements (SLAs). This is a remote-friendly position that may require occasional local travel for on-site hardware deployments, workstation setups, or equipment replacements. You should be comfortable managing multiple activities simultaneously in a fast-paced environment, communicating clearly over the phone and via chat, and maintaining a positive, customer-first attitude. Requirements What You Bring to the Table • Education: High School Diploma or GED required (Associate Degree in Information Technology or a related field preferred)., • Technical Fundamentals: Hands-on familiarity or entry-level experience supporting Microsoft Windows, Active Directory, Group Policy, Office 365, and Google Suite., • Hardware & Infrastructure Awareness: Basic knowledge of PC imaging, workstation setup, cabling/wiring, and anti-virus software (experience with network equipment troubleshooting is a big plus!)., • Problem-Solving Mindset: Strong diagnostic skills with the ability to research, troubleshoot, and document technical issues quickly., • Communication & Service: Outstanding customer service, clear communication, and a passion for helping non-technical users solve problems., • Driver Requirements: Must possess a valid driver’s license for periodic local deployment support. Salary Description $45,000-$55,000 annually

Job Responsibilities: • Inbound Telephone Support – perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system., • E-mail & Chat Support – perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and issues are addressed in the reply. Properly enter customer information and resolution in the appropriate ticketing system., • Skill improvement – continually strive to improve the cognitive and customer service skills necessary to perform the job. This includes proficiency with supported products, demonstrated problem solving ability and excellent verbal and written communication skills. Ability to read, review and understand support resources provided by the contact center and its clients. Attend all training classes and complete any exercises assigned., • Assist and educate customers with inquiries related to both software and hardware, account management, installation, and best practices, • Focus on quality and customer satisfaction, • Clear and thorough documentation of customer interactions required, • Support inquiries include questions related to – Hardware, Software, Wireless communications, OTAP (Over-the-Air-Programming), Account management (billing), Upgrades, Online orders and Industry events, • Willing to fiercely advocate on behalf of and represent the Voice of the Customer, • Research and prepare detailed escalations to second level support, • Review, manage and follow up on open issues as needed, • Project work that includes long and short-term initiatives What can Aureon offer you? • Opportunities for professional growth, development, and advancement within the organization, • 100% remote working employment model, • Shift differential pay applied to evening and weekend shifts, • Comprehensive training on hardware and software applications for qualified applicants, • Knowledge and experience relating to basic computer applications, • Competitive compensation and full benefits package for full-time employees, • Health, Dental, Vision, and Life Insurance Plans, 401K, and PTO Required Education: • High school or equivalent Required Skills: • Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional and courteous manner, • Excellent written and oral communication skills, including strong listening skills, • Intermediate to advanced computer skills with emphasis on Internet knowledge, • 1-2 years experience troubleshooting hardware and/or software, either remotely or onsite, • Experience working in a customer Support Center, • Experience working with Mobile Communications, • Experience working with Transportation, • Accounting or accounts receivable experience is a huge plus, • Must exhibit dependability, adaptability and flexibility, • Ability to diagnose and troubleshoot issues, • Basic math skills, • Creative thinking and reasoning ability WORKING CONDITIONS AND PHYSICAL REQUIREMENTS: • Primarily indoor work primarily in office environment, • Frequent utilization of manual dexterity and visualizing of computer screen, • No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk

Job Responsibilities: • Inbound Telephone Support – perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system., • E-mail & Chat Support – perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and issues are addressed in the reply. Properly enter customer information and resolution in the appropriate ticketing system., • Skill improvement – continually strive to improve the cognitive and customer service skills necessary to perform the job. This includes proficiency with supported products, demonstrated problem solving ability and excellent verbal and written communication skills. Ability to read, review and understand support resources provided by the contact center and its clients. Attend all training classes and complete any exercises assigned., • Assist and educate customers with inquiries related to both software and hardware, account management, installation, and best practices, • Focus on quality and customer satisfaction, • Clear and thorough documentation of customer interactions required, • Support inquiries include questions related to – Hardware, Software, Wireless communications, OTAP (Over-the-Air-Programming), Account management (billing), Upgrades, Online orders and Industry events, • Willing to fiercely advocate on behalf of and represent the Voice of the Customer, • Research and prepare detailed escalations to second level support, • Review, manage and follow up on open issues as needed, • Project work that includes long and short-term initiatives What can Aureon offer you? • Opportunities for professional growth, development, and advancement within the organization, • 100% remote working employment model, • Shift differential pay applied to evening and weekend shifts, • Comprehensive training on hardware and software applications for qualified applicants, • Knowledge and experience relating to basic computer applications, • Competitive compensation and full benefits package for full-time employees, • Health, Dental, Vision, and Life Insurance Plans, 401K, and PTO Required Education: • High school or equivalent Required Skills: • Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional and courteous manner, • Excellent written and oral communication skills, including strong listening skills, • Intermediate to advanced computer skills with emphasis on Internet knowledge, • 1-2 years experience troubleshooting hardware and/or software, either remotely or onsite, • Experience working in a customer Support Center, • Experience working with Mobile Communications, • Experience working with Transportation, • Accounting or accounts receivable experience is a huge plus, • Must exhibit dependability, adaptability and flexibility, • Ability to diagnose and troubleshoot issues, • Basic math skills, • Creative thinking and reasoning ability WORKING CONDITIONS AND PHYSICAL REQUIREMENTS: • Primarily indoor work primarily in office environment, • Frequent utilization of manual dexterity and visualizing of computer screen, • No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk

Description Help Desk Tier I Specialist Location: Silver Spring, MD Employment Type: Full-Time Work Arrangement: Remote After Training – Must Reside Within 50 Miles of Silver Spring, MD Training Requirement: 8 Weeks On-Site in Silver Spring, MD Operating Hours: Monday–Friday, 7:30 AM–8:00 PM; assigned 8-hour shift within operating hours Hourly Rate: $18.00–$22.00 per hour Citizenship & Clearance Requirement: U.S. Citizenship required; must be eligible to obtain and maintain a Public Trust. Who We Are RCG, Inc. is a growing federal contracting company delivering technology, cybersecurity, and professional solutions that support critical government missions. We are proudly Certified™ as a Great Place to Work® for four consecutive years, reflecting our commitment to creating an environment where employees can grow, contribute, and build rewarding careers. The Opportunity RCG is seeking a Help Desk Tier I Specialist to support an ongoing federal government contract in Silver Spring, MD. This is a full-time technical support position providing Tier I assistance to end users across a diverse technology environment. The role includes desktop and remote support, account administration, hardware and software troubleshooting, conference room and multimedia support, endpoint provisioning, and incident management. The position requires eight weeks of on-site training in Silver Spring, MD before transitioning to a remote work arrangement. Candidates must reside within 50 miles of Silver Spring, MD and remain available to report on-site when required by the government. What You’ll Do • Provide technical support to end users via phone, email, chat, desk-side assistance, and remote support tools., • Troubleshoot PC and Mac hardware, operating systems, peripherals, software applications, and basic network-related issues., • Utilize BeyondTrust Remote Support to troubleshoot and resolve user issues remotely., • Install, configure, troubleshoot, and deploy hardware and software., • Assist users with software installations and peripheral configurations., • Provide Commercial Off-The-Shelf (COTS) application support., • Provide VIP-level technical support and priority issue resolution., • Apply established troubleshooting methodologies to diagnose, resolve, and document technical issues., • Manage Active Directory user and computer accounts., • Process user account requests and related forms., • Support BitLocker, McAfee encryption policies, and endpoint security requirements., • Prepare and provision new computers and mobile devices., • Assist with desktop operating system updates and security compliance., • Configure and support DoD Common Access Cards (CAC)., • Configure Cisco VPN user accounts and endpoint clients., • Support employee onboarding and offboarding activities., • Create, update, track, and manage incidents and service requests in ServiceNow., • Develop and maintain user-facing and internal knowledge base articles., • Maintain accurate documentation of technical issues and resolutions., • Identify opportunities to improve support processes and service delivery., • Maintain inventory of IT equipment and supplies., • Support IT asset inventories and related activities., • Escort IT vendors on-site as required., • Set up, support, and troubleshoot hybrid meetings using Google Meet, Microsoft Teams, Cisco Webex, Zoom, and GoToMeeting., • Support conference room and multimedia technologies., • Maintain and troubleshoot projectors, displays, cameras, power distribution units, and conferencing hardware., • Create and distribute meeting invitations using Google Meet and Webex., • Support special events, meetings, and conferences., • Troubleshoot audio/visual technologies, including wired and wireless microphones, speakers, amplifiers, digital mixers, Dante audio protocol, and Crestron and AMX control systems., • Participate in team meetings and knowledge-sharing activities. Requirements What We’re Looking For • U.S. Citizenship and eligibility to obtain and maintain a Public Trust., • Minimum of 1 year of IT support experience., • Strong customer service and technical support background., • Experience troubleshooting desktop, network, and basic server-related issues., • Working knowledge of Active Directory Users and Computers., • Experience supporting Microsoft Windows and macOS operating systems., • Familiarity with Dell desktop and laptop hardware., • Experience with Microsoft Office Suite., • Experience with Adobe Acrobat and Adobe Creative products., • Familiarity with Google Workspace, including Docs, Sheets, Slides, and Google Voice., • Experience with or familiarity with ServiceNow or a comparable IT service management/ticketing platform., • Familiarity with Google Meet, Microsoft Teams, Cisco Webex, Zoom, and GoToMeeting., • Understanding of basic networking concepts and troubleshooting., • Strong verbal and written communication skills., • Strong organizational and time-management skills., • Ability to work effectively in a fast-paced, high-volume support environment., • Ability to work independently and collaboratively as part of a technical support team. Remote Work Requirements Following successful completion of the required on-site training period, the position is expected to transition to remote work. Candidates must be able to: • Work independently with strong self-motivation, accountability, and time-management skills., • Remain focused, responsive, and productive with minimal supervision., • Maintain a professional home-office environment with reliable internet access., • Report to the Silver Spring, MD location when required by the government. Preferred Qualifications • Associate or bachelor’s degree in Information Technology or a related field., • Previous experience supporting a federal government environment., • Experience working in environments requiring a Public Trust or other government background investigation., • Experience supporting enterprise audio/visual and conference room technologies. Work Environment This position begins with eight weeks of required on-site training in Silver Spring, MD and is expected to transition to a remote work arrangement after successful completion of training. Candidates must reside within 50 miles of Silver Spring, MD and be available to report on-site as required. The federal customer operates Monday through Friday from 7:30 AM to 8:00 PM. Employees will be assigned an 8-hour shift within those operating hours. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Please Note Employment is contingent upon successful completion of all applicable government background investigation and customer onboarding requirements. Candidates cannot begin work until all required government processing has been successfully completed. Why Join RCG? • Join a company proudly Certified™ as a Great Place to Work® for four consecutive years., • Support meaningful federal government missions., • Work with a diverse range of enterprise technologies and support tools., • Collaborate with experienced and dedicated IT professionals., • Gain hands-on experience across desktop support, endpoint technologies, account administration, service management, and multimedia support., • Opportunities for continued technical and professional development. Equal Opportunity Employer RCG, Inc. is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable law. Benefits • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Short Term & Long Term Disability, • Training & Development, • Wellness Resources

Amazon is seeking Work From Home Customer Service Representatives to assist customers with orders, returns, refunds, account issues, delivery questions, and general customer inquiries through phone, chat, and email support. Customer Service Representatives are responsible for resolving customer concerns, processing returns and refunds, tracking packages, updating customer accounts, documenting customer interactions, and providing professional and friendly customer service while meeting performance and quality standards.

Amazon needs you as a flex job Representative (Work From Home) to help their mission of making customers lives easier. If you are looking for outstanding pay, flexible part-time, full-time and seasonal schedules, plus benefits for you and your family, the Amazon Customer Service Team has you covered! As an Amazon Customer Service Rep, youll : Act as the first point of contact for customers by answering their queries through phone, chat or email; Sound like something you can do? Then, come build the future with Amazon! Money matters. Whether youre saving up for something big or you just want to make some extra money,earning $17 an hour will get you there faster. Know your earnings. For each Flex offer, you see how much you can earn during the block and how longthe block is, all before you drive. Adjust your work, not your life. Work only when you want to. Select the blocks that fit your life. Smiles for miles, backed by Amazon. Not only does Amazon Flex have your back, you get the added benefit of deliveringsmiles to Amazon customers. For more information visitflex.amazon.com Or download the iPhone or Android app You must be 21 years old, have access to a car and a valid drivers license, pass a background check, and have an iPhone orAndroid smartphone.Actual earnings will depend on your location, any tips you receive, how long it takes you to complete your deliveries, and other factors. Driving with Amazon Flex is perfect...

Job Description CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com. What You'll Do: The Field Engineering organization at CoreWeave supports the clients running some of the largest AI workloads in the world. This team builds the tooling that engineers rely on to identify and diagnose customer issues faster. We work where AI and deterministic based systems meet live production infrastructure, so what we build has to be accurate, has to show its reasoning, and has to earn the trust of engineers who are the real experts solving issues. About the Role: As an AI Engineer, you'll design, build, and operate systems that engineers use during real customer incidents. You will define the right balance between deterministic and AI systems, and work with both. For AI systems, you'll own the agent logic, the retrieval behind it, the safeguards that stop it from acting on bad information, and the measurement that tells us whether it's actually helping. This is a full-ownership role: you ship your own services and stay responsible for how they behave in production. You'll work closely with the engineers who use what you build. In this role, you will: • Design and build AI agents that investigate and act on real customer issues., • Build the safeguards that make that safe: grounding model output in authoritative data, requiring human approval before consequential actions, and defining the conditions under which the system should stop., • Build and evaluate retrieval over a large body of historical support data, measured against how experienced engineers handled the same problems., • Determine the optimal balance between AI and deterministic logic., • Instrument these systems for quality, cost, and adoption, then use what you learn to decide what to build next., • Deploy and operate your own services on Kubernetes, including supporting them when something breaks., • Partner with support engineers and domain experts, including sitting in on live investigations to see where automation helps and where it gets in the way. Who You Are: • 3+ years of professional software engineering experience, with strong proficiency in Go or Python., • Experience taking an AI application from prototype to production use and supporting it afterward., • Hands-on experience with agent patterns: tool and function calling, multi-step orchestration, and handling incorrect model output., • Experience building and evaluating retrieval systems, including measuring quality against a baseline using held-out data., • Experience designing controls for automation that acts on production systems, such as approval steps, idempotency, and audit trails., • Experience diagnosing failures in LLM applications and fixing the underlying cause rather than the symptom., • Experience with observability for LLM applications, including tracing, cost, and latency., • Working knowledge of Kubernetes and experience deploying services through CI/CD., • Experience integrating with third party APIs, including authentication and secrets handling. Preferred: • Experience building conversational or chat-based interfaces for internal users., • A background in infrastructure, SRE, or technical support, and comfort reading logs and metrics from a live system., • Experience testing both deterministic and non-deterministic systems., • Experience with fine-tuning or building training datasets from production data., • Open source contributions to AI tooling or agent frameworks. Wondering if you're a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Here are a few qualities we've found compatible with our team. If some of this describes you, we'd love to talk. • You can tell the difference between the thing that's interesting and the thing that's urgent, and you'll say so out loud when they aren't the same., • You've worked with a team that already had tooling they liked, and found the integration instead of arguing for a rewrite., • You'd rather sit in on a real incident than infer how the work goes from a ticket., • Blunt feedback from the engineers using your software is the most useful thing you'll hear all week, and you don't get defensive about it. The base salary range for this role is $143,00 to $210,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment, • A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: careers@coreweave.com. Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Job Description This is a foundational entry-level sales position designed to kick-start your career in B2B sales. As a Sales Development Representative (SDR) at Brimar Industries, you will be on the front lines of our outbound sales efforts—engaging potential customers through phone, email, chat, and CRM outreach. Your mission is to identify prospects, personalize outreach, and guide early-stage buyers to a sales-qualified opportunity. This is a high-activity role where you’ll connect with dozens of customers per day, uncover needs, and help them find the right Brimar solutions. Key Responsibilities: Outbound Prospecting • Execute daily outbound activities targeting curated lead lists, online sign-ups, abandoned carts, and other digital engagement sources., • Call, email, and chat with dozens of prospects per day to introduce Brimar’s safety solutions and qualify interest., • Use customer cues and industry knowledge to personalize outreach in real time and add value to every interaction. Lead & Funnel Management • Use HubSpot CRM to generate calling lists, enroll leads into email sequences, track outcomes, and manage follow-ups., • Monitor website visitor behavior and cart abandonments to proactively engage warm leads., • Respond to live chat inquiries and route or escalate leads as needed. Pipeline Development • Nurture leads through the early buying stages, conducting discovery to understand customer needs and qualifying potential., • Hand off sales-ready leads to Inside Sales or Account Executives for RFQ or order closure—or, when appropriate, close smaller deals directly. Continuous Learning & Execution • Maintain consistent messaging and process discipline while tailoring communications to individual customer needs., • Receive ongoing coaching and participate in regular training to improve product knowledge, communication skills, and sales performance., • Track and report on daily activity, pipeline progress, and learning goals. Qualifications • 2+ years of experience in sales, customer service, or related business environments., • High energy, self-driven, and exited to pursue a career in sales, • Strong phone presence and the ability to think on your feet during live conversations., • Excellent written communication skills, especially in email., • Familiarity with or willingness to learn CRM systems (HubSpot preferred), email sequencing tools (like Outreach), and live chat platforms., • Detail-oriented and able to manage many active tasks without losing focus or follow-up., • Bachelor’s degree or equivalent experience., • Preferred experience with eCommerce, B2B products, or technical sales is a plus., • Interest in industrial safety, hardware, or compliance-driven product categories preferred. What We Offer • A clear path for professional growth into Inside Sales, Account Executive, or Sales Ops roles., • Training and mentorship from sales leadership and direct exposure to a high-performing commercial team., • A collaborative, hands-on work environment where your input makes a difference.

Job Description CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com. What You'll Do: Support is a deep part of our culture here at Weights And Biases by CoreWeave. We believe that the best way to build a great product is to listen to real users and follow their lead to shape our priorities and roadmap. In this role, you will work on a diverse set of problems in a fast-moving environment, collaborate cross-functionally with our team to support our users, and help shape our product. Your main goal will be to quickly get answers to all user messages. Customers write in with highly technical questions, suggestions, or bug reports, and we need to give them timely responses to fulfill SLAs. Ideally, we're looking for someone with technical skills who would like to support our customer base. If you've found yourself wanting to be more external but still build programming/machine learning skills, this is the role for you. About the role: • Quickly respond to all inbound support requests, including email, live chat, and community forums, • Triage bugs and requests based on customer type and severity of issue, • Track inbound and outbound responses to ensure contact SLAs are being met, • Maintain a fast response time for entire user base, • Collaborate with the engineering and product team when troubleshooting issues and providing feedback on features, • Recognize trends in user messages to help identify areas of improvement in internal or external documentation, • Learn Weights & Biases' product features and build up knowledge base to resolve issues on your own, • Participate in a 24/7 on-call rotation to provide support during weekends Who You Are: • 2+ Programming experience, from either an engineering role, a computer science degree, or personal projects, • Python proficiency, • Experience using any of the following: Keras, Tensorborad, Tensorflow, Pytorch, Pytorch Lightning, Jupyter notebooks, colabs, matplotlib and other ML frameworks and tools, • A passion for connecting with real users and enabling them to be power users of the product, • Good organization of assigned requests to oversee timely follow-up for every message, • Work autonomously in a self-directed environment, • Proactively find ways to improve processes and collaborate internally, • Answer messages with a kind, thoughtful tone that makes users feel appreciated and connected to our team, • Interest in machine learning Preferred: • Previous experience in machine learning, • Customer service experience in a technical SaaS environment, • Experience in frontend frameworks, • Experience with Docker, AWS, GCP, Azure, • Experience with Kubernetes or other cloud infrastructures Wondering if you're a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Why Us? We work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: • Be Curious at Your Core, • Act Like an Owner, • Empower Employees, • Deliver Best-in-Class Client Experiences, • Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this role is $99,000 to $145,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment, • A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: careers@coreweave.com. Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Up to $68,000-yr + $5,000 bonus eligibility-yr / Company pays cover 100% of your health insurance / High-quality Dental and Vision / 401(k) plan / Career Growth Opportunities - As a Customer Experience Associate, you will: Provide exceptional customer service through phone, email, and chat support;

Competitive startup compensation / Flexible Schedules / Health and Wellness coverage options / Opportunities for rapid professional growth - As a Customer Operations Associate, you will: Provide exceptional customer service to clients via phone, email, and chat; Resolve customer inquiries and issues

Competitive Hourly Pay with performance-based incentives / Medical-Dental-Vision / 401(k) plan / Generous PTO / Meaningful company mission - As a Customer Care Specialist at Koala Health, you will: Provide excellent customer service over the phone, email, and chat; Handle customer inquiries and comp

Health-Dental / 401k with 4% matching / 3 weeks PTO + Holidays / Tuition assistance / Career growth / Work-Life Balance - As a Customer Service Specialist, you will: Provide exceptional customer service by answering inquiries and resolving issues through phone, email, and chat support; Maintain a hi

Competitive Annual Salary / Comprehensive Employee Benefits - As a Customer Support Agent at Greenshades Software, you will: Provide excellent customer service and support to clients via phone, email, and live chat; Troubleshoot technical issues and provide solutions to ensure customer satisfaction;

Health-Dental-Vision-Life-Disability / Paid Time Off - As a Customer Support Specialist I at Cantata Health Solutions, you will: Provide exceptional customer service to clients via phone, email, and chat; Troubleshoot and resolve issues regarding software and technical support; Maintain accurate and

Up to $25-hour / 100% employer-paid Health-Dental-Vision / Generous PTO / 401k with employer match / Human and pet wellness benefits / Employer-paid Disability-Parental leave-Life - As a Customer Care Specialist, you will: Provide exceptional customer service through phone, email, and chat support;

Job Title: Work From Home Customer Service Representative Employer: Amazon Job Description: As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance. You will provide support through various channels, including phone, email, and chat, to resolve customer inquiries and issues. Your role is essential in ensuring a positive customer experience and maintaining Amazon's reputation for excellent customer service. Key Responsibilities: • Respond to customer inquiries via phone, email, and chat., • Resolve customer issues and complaints in a timely manner., • Provide product information and support., • Process orders and returns., • Document customer interactions and maintain accurate records., • Follow company policies and procedures. Qualifications: • High school diploma or equivalent., • Previous customer service experience preferred., • Strong communication and problem-solving skills., • Ability to work independently and manage time effectively., • Reliable internet connection and a quiet workspace.

Amazon needs you as a flex driver Representative (Work From Home) to help their mission of making customers lives easier. If you are looking for outstanding pay, flexible part-time, full-time and seasonal schedules, plus benefits for you and your family, the Amazon Customer Service Team has you covered! As an Amazon Customer Service Rep, youll : Act as the first point of contact for customers by answering their queries through phone, chat or email; Sound like something you can do? Then, come build the future with Amazon! Money matters. Whether youre saving up for something big or you just want to make some extra money,earning $17 an hour will get you there faster. Know your earnings. For each Flex offer, you see how much you can earn during the block and how longthe block is, all before you drive. Adjust your work, not your life. Work only when you want to. Select the blocks that fit your life. Smiles for miles, backed by Amazon. Not only does Amazon Flex have your back, you get the added benefit of deliveringsmiles to Amazon customers. For more information visitflex.amazon.com Or download the iPhone or Android app You must be 21 years old, have access to a car and a valid drivers license, pass a background check, and have an iPhone orAndroid smartphone.Actual earnings will depend on your location, any tips you receive, how long it takes you to complete your deliveries, and other factors. Driving with Amazon Flex is perfect...

Job DescriptionSummary: We are seeking a proactive and reliable Part-Time Remote Office Assistant to assist with administrative tasks, customer service, and scheduling. The ideal candidate must be fluent in both English and Spanish to communicate effectively with our diverse clientele and team members. Key Responsibilities: • Handle inbound and outbound customer communications via phone, email, and chat in both English and Spanish., • Schedule appointments, coordinate job timelines, and update calendars., • Assist with data entry, document management, and maintaining organized records., • Process invoices, purchase orders, and assist with light bookkeeping tasks., • Support the sales and project management teams with administrative tasks as needed., • Follow up with clients regarding project updates, payments, and service inquiries., • Manage correspondence and draft emails or reports as needed., • Perform other remote administrative duties as assigned. Requirements: • Fluency in both English and Spanish (written and spoken) is required., • Prior experience in an administrative, office assistant, or customer service role., • Strong organizational skills and attention to detail., • Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace., • Ability to learn and work with industry-specific software (training provided)., • Excellent communication and problem-solving skills., • Self-motivated with the ability to work independently and manage time effectively., • Reliable internet connection and a quiet workspace. Preferred Qualifications: • Experience in the construction or remodeling industry is a plus., • Ability to learn a construction management software (JobTread), • Familiarity with scheduling software or CRM tools., • Basic knowledge of bookkeeping software (QuickBooks or similar) is a plus. Work Hours & Compensation: • Part-time position (approximately 20 hours per week, flexible schedule)., • Competitive hourly pay based on experience., • Remote work opportunity with potential for growth within the company. How to Apply: If you are a highly organized and bilingual professional looking for a flexible remote position, we’d love to hear from you! Please submit your resume.

Job DescriptionCustomer Care Specialist (Call Center) Location: Lyndhurst, NJ (Hackensack area) Pay Rate: $22.00+/hour (based on experience) Schedule: Full-time, 40 hrs/week. Multiple shifts available (see below). Alternating weekend coverage required. Holiday hours may apply. Job Type: Temp-to-Hire Work Setting: On-site Position Overview We’re seeking a professional, customer-focused Customer Care Specialist to deliver a high-quality experience in a fast-paced support environment. You’ll assist customers across multiple channels, resolve issues efficiently, process orders accurately, and represent the brand with excellent phone etiquette and attention to detail. Key Responsibilities • Support customers via phone, email, and chat (as needed), • Resolve customer questions and concerns with professionalism and empathy, • Process orders, updates, and changes accurately according to procedures, • Provide order status, product/service information, and general support, • Document interactions clearly and maintain accurate records, • Identify solutions, follow through to resolution, and escalate when appropriate, • Look for opportunities to recommend products or services when it fits the customer’s needs, • Partner with internal teams to ensure a seamless customer experienceAvailable Shifts, • 8:15am–4:45pm, • 9:30am–6:00pm, • 10:00am–6:30pm, • 11:15am–7:45pm Holiday hours may include: 12:45pm–9:15pmQualifications • 1–2 years of customer service/call center/retail support experience (preferred), • Strong verbal and written communication skills; excellent phone etiquette, • Comfortable navigating multiple systems and basic Microsoft Office (Outlook/Excel), • Strong problem-solving, organization, and multitasking skills, • Weekend availability required; bilingual is a plusAbout Integrity Staffing Solutions Opportunity is everything. At Integrity, we connect great talent with great companies across North America. We take an associate-first approach because when our associates succeed, our clients succeed. Integrity Staffing Solutions is an Equal Opportunity Employer.

Job Description Are you an eager self-starter that loves to troubleshoot and fix things? Are you looking for a career where you can advance quickly and have control over your income? As a Garage Door Installer you’ll receive training so that you can be up and running quickly with your own company vehicle and stream of customers. We will train and provide you with all the necessary tools to grow your career as far as you want to take it. You will be front and center helping our customers by repairing, replacing, and installing garage doors. You’ll put the customers at ease, making sure they fully understand the service options available that’ll get the job done correctly. If you are looking for a company that values your success, where you can grow your career and take control of your income, we would love to talk to you. Apply at Precision Garage Door Service today! Why You’ll Want to Join the Precision Garage Door Service Team As a vetted franchise owner, we’re a leader in the industry, focusing on the customer experience and your career. You’ll receive: · Professional training and development – Our goal is for our door installers to do each and every job safely and correctly. You can make a good career as a garage door installer. · Incredible pay – You’ll make between $60,000 and $100,000 per year as a door installer – We give you everything you need to succeed. · A team invested in your future – We’re a team here, and while you’ll be working independently much of the time, you’ll find out quickly that everyone has your back. · Support from our office – We have one of the best office teams in the industry. We take care of all the appointment-setting, follow-ups, and back-end office work. You just show up at the scheduled location and do what you do best. · Autonomy – You’ll have a lot of independence as a garage door installer, with your own company-provided vehicle and flexibility in how you help customers throughout the day. · Support from the Team – Just because you are on your own doesn’t mean you are completely isolated from the rest of the team. We have a dynamic team environment where we keep in touch with everyone, whether it’s on a group phone call or a FaceTime chat to help each other out through the day. We regularly meet, so you’ll get to know everyone on the team well. · Friendly Competition and Accountability – We push each other to be better and are all competitive by nature. We hold each other accountable and learn from each other’s mistakes. · One of the Best – As a Precision Garage Door Service employee, you’ll be representing a brand that sets a high level of professionalism in the industry, from our branded company vehicles to our high-quality level of service. We also set a high bar in compensating and taking care of our employees, providing the best benefits packages and compensation opportunities. Your Responsibilities as a Door Installer As a Garage Door Installer, you’ll be responsible for repairing and installing garage door parts and equipment on-site at our customer’s location. · Diagnose and Repair – You’ll be responsible for repairing garage doors, door operators, replacing worn or broken door parts, installing new equipment including doors, and replacing springs. · Educating the Customer – You’ll explain in detail and help the customer understand their options to repair the issue and prevent future ones. After the work is done, you’ll review and explain it to customers so that they fully understand the work performed. · Sell Service, Repairs, and New Equipment – Using our proven model, which we train you in, you’ll sell services to the customer using a good/better/best model. You’ll also collect payment from the customer. · Manage Inventory in Your Vehicle – You’ll need the right equipment, tools, and products to properly sell the job and service the equipment. How to Succeed in this Role · Maximizing Your Time – You will stay busy by fully addressing the customer’s needs and offering them the best solutions, and managing your time throughout the day to help as many customers as you can. This allows you to control your own income. · Quality Work – You’ll make sure the job gets done right the first time. · Wowing the Customer – Customers will be happy and leave glowing reviews. · Commitment to Safety – You drive and work safely. Requirements for the Door Installer Role Basic Position Requirements · Must have mechanical aptitude and technical skills. · Must be able to lift 50 pounds independently. · Must be able to bend, climb, kneel, and stand for extended periods of time. · Must be able to work in the heat and cold, both outside and inside garages that may not be temperature-controlled. · Have interpersonal skills to communicate effectively with customers and solve issues. · Communicate and work effectively in a fast-paced environment. · Be reliable and able to serve our customers following our process. Knowledge · Experience in the garage door industry is preferred but not required – we will train you. · Must be able to use a computer and/or tablet. You can’t be afraid of technology. · Must be able to use hand tools and operate mechanical equipment. Pay and Benefits We offer competitive pay that will meet or beat any trade. · Comprehensive Benefits · Bonuses & Incentives · Company-provided vehicle · PTO and Vacation · 401K Plans At Precision Garage Door Service, we take pride in building a strong team and a sophisticated reputation. With our training and processes, the sky is the limit for your success in this industry. If you are ready to put your customer service and mechanical skills to work to elevate your career, then we want to hear from you. APPLY TODAY!

Job Description Are you an eager self-starter that loves to troubleshoot and fix things? Are you looking for a career where you can advance quickly and have control over your income? As a Garage Door Installer you’ll receive training so that you can be up and running quickly with your own company vehicle and stream of customers. We will train and provide you with all the necessary tools to grow your career as far as you want to take it. You will be front and center helping our customers by repairing, replacing, and installing garage doors. You’ll put the customers at ease, making sure they fully understand the service options available that’ll get the job done correctly. If you are looking for a company that values your success, where you can grow your career and take control of your income, we would love to talk to you. Apply at Precision Garage Door Service today! Why You’ll Want to Join the Precision Garage Door Service Team As a vetted franchise owner, we’re a leader in the industry, focusing on the customer experience and your career. You’ll receive: · Professional training and development – Our goal is for our door installers to do each and every job safely and correctly. You can make a good career as a garage door installer. · Incredible pay – You’ll make between $60,000 and $100,000 per year as a door installer – without experience or a college degree! We give you everything you need to succeed. · A team invested in your future – We’re a team here, and while you’ll be working independently much of the time, you’ll find out quickly that everyone has your back. · Support from our office – We have one of the best office teams in the industry. We take care of all the appointment-setting, follow-ups, and back-end office work. You just show up at the scheduled location and do what you do best. · Autonomy – You’ll have a lot of independence as a garage door installer, with your own company-provided vehicle and flexibility in how you help customers throughout the day. · Support from the Team – Just because you are on your own doesn’t mean you are completely isolated from the rest of the team. We have a dynamic team environment where we keep in touch with everyone, whether it’s on a group phone call or a FaceTime chat to help each other out through the day. We regularly meet, so you’ll get to know everyone on the team well. · Friendly Competition and Accountability – We push each other to be better and are all competitive by nature. We hold each other accountable and learn from each other’s mistakes. · One of the Best – As a Precision Garage Door Service employee, you’ll be representing a brand that sets a high level of professionalism in the industry, from our branded company vehicles to our high-quality level of service. We also set a high bar in compensating and taking care of our employees, providing the best benefits packages and compensation opportunities. Your Responsibilities as a Door Installer As a Garage Door Installer, you’ll be responsible for repairing and installing garage door parts and equipment on-site at our customer’s location. · Diagnose and Repair – You’ll be responsible for repairing garage doors, door operators, replacing worn or broken door parts, installing new equipment including doors, and replacing springs. · Educating the Customer – You’ll explain in detail and help the customer understand their options to repair the issue and prevent future ones. After the work is done, you’ll review and explain it to customers so that they fully understand the work performed. · Sell Service, Repairs, and New Equipment – Using our proven model, which we train you in, you’ll sell services to the customer using a good/better/best model. You’ll also collect payment from the customer. · Manage Inventory in Your Vehicle – You’ll need the right equipment, tools, and products to properly sell the job and service the equipment. How to Succeed in this Role · Maximizing Your Time – You will stay busy by fully addressing the customer’s needs and offering them the best solutions, and managing your time throughout the day to help as many customers as you can. This allows you to control your own income. · Quality Work – You’ll make sure the job gets done right the first time. · Wowing the Customer – Customers will be happy and leave glowing reviews. · Commitment to Safety – You drive and work safely. Requirements for the Door Installer Role Basic Position Requirements · Must have mechanical aptitude and technical skills. · Must be able to lift 50 pounds independently. · Must be able to bend, climb, kneel, and stand for extended periods of time. · Must be able to work in the heat and cold, both outside and inside garages that may not be temperature-controlled. · Have interpersonal skills to communicate effectively with customers and solve issues. · Communicate and work effectively in a fast-paced environment. · Be reliable and able to serve our customers following our process. Knowledge · Experience in the garage door industry is preferred but not required – we will train you. · Must be able to use a computer and/or tablet. You can’t be afraid of technology. · Must be able to use hand tools and operate mechanical equipment. Pay and Benefits We offer competitive pay that will meet or beat any trade. · Comprehensive Benefits · Bonuses & Incentives · Company-provided vehicle · PTO and Vacation · 401K Plans · $30.00-$50.00/ hourly depending on experience At Precision Garage Door Service, we take pride in building a strong team and a sophisticated reputation. With our training and processes, the sky is the limit for your success in this industry. If you are ready to put your customer service and mechanical skills to work to elevate your career, then we want to hear from you. APPLY TODAY!

Job Description Position Summary We are seeking a reliable and customer-focused Help Desk Support Analyst to provide technical support to employees across the organization. This position will primarily support Microsoft 365, Windows computers, Microsoft Office applications, email, user accounts, and general business software. The ideal candidate has strong troubleshooting skills, excellent communication abilities, and enjoys helping users resolve technical problems quickly and professionally. Key Responsibilities: • Provide technical support to employees by phone, email, chat, and in person., • Troubleshoot Windows desktop and laptop issues., • Support Microsoft 365, including: MS Outlook; Microsoft Teams; MS Office (Word, Excel, PowerPoint); OneDrive; SharePoint; Microsoft 365 User Settings., • Assist users with password resets, account access, MFA, and basic authentication issues., • Troubleshoot software installation, updates, and application problems., • Support printers, scanners, monitors, docking stations, keyboards, mice, and other office technology., • Diagnose basic network and connectivity problems, including Wi-Fi and VPN issues., • Create, update, and close help desk tickets while documenting troubleshooting steps and resolutions., • Set up computers, user accounts, software, and equipment for new employees., • Assist employees with general office technology and software questions., • Escalate complex hardware, networking, security, or server issues to appropriate IT teams., • Maintain a professional and customer-service-oriented approach when assisting users., • Follow IT security policies and procedures. Required Skills: • 3+ years of experience in Help Desk & Desktop Support., • Working knowledge of Windows 10/11., • Experience supporting Microsoft 365 and Microsoft Office., • Knowledge of Outlook, Teams, Word, Excel, and OneDrive., • Basic understanding of networking, TCP/IP, DNS, DHCP, Wi-Fi, and VPN troubleshooting., • Ability to troubleshoot hardware and software problems., • Strong written and verbal communication skills., • Ability to explain technical problems to non-technical users., • Strong organizational and problem-solving skills. Preferred Skills: • Microsoft 365 administration experience., • Experience with Active Directory or Microsoft Entra ID., • Familiarity with document management systems ex: NetDocs

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm

MUST actually use products and/or services, if provided. You get to review and use new products or services before they are released to the public.

If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - P

You get to review and use new products or services before they are released to the public. MUST actually use products and/or services, if provided.

Competitive pay / Health-Dental-Vision-Disability-Life / 401k match / Paid time off / Opportunities for advancement - As a Customer Service Specialist at Allied Solutions, you will: Handle incoming calls and emails from customers in a professional and timely manner; Address any questions, concerns,

Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

MUST actually use products and/or services, if provided. You get to review and use new products or services before they are released to the public.

Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. Customer service representative agent experience is not necessa

Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.