Customer service engineer jobs in Hoboken, New JerseyCreate job alerts

Amazon Redshift is one of the world’s most popular fully managed cloud data warehouse. Tens of thousands of enterprise customers use Redshift to crunch through exabytes of data in the cloud to make business critical decisions every day. To stay ahead in such a mission critical setting, at Redshift, we must always re-invent ourselves for customers. We are always looking for the innovative engineers to help shape the future of Redshift. We are actively hiring a talented Senior Software Engineer in the Query Processing team of Redshift. Query processing is at the heart of Redshift data plane and is responsible for the massive parallel execution engine. Key job responsibilities As a Senior Software Development Engineer in Redshift, you will build systems that benefit Redshift clusters across the world. You will take significant ownership on the overall product vision by defining new features and architecture. You will distill complex and ambiguous requirements, converting them into meaningful projects that provide immense customer value. You will own and code end-to-end deliverables from design, development, deployment, monitoring, and operations. You will lead engineers on substantial projects and help develop a flourishing team through active mentoring and hiring. This is a unique and rare opportunity to get in on the ground floor within a fast-growing business and help shape the technology powering analytical workloads for Fortune 500 companies, startups, and everything in between. You will bring deep technical, algorithmic and coding expertise with the ability to work within a fast moving and collaborative environment in the industry leading cloud company to deliver a broad business impact. A day in the life As you design and code solutions to help our team drive efficiencies in software architecture, you’ll create metrics, implement automation and other improvements, and resolve the root cause of software defects. You’ll also: Build high-impact solutions to deliver to our large customer base. Participate in design discussions, code review, and communicate with internal and external stakeholders. Work cross-functionally to help drive business decisions with your technical input. Work in a startup-like development environment, where you’re always working on the most important stuff. About the team Amazon Redshift is a fully managed, AI powered, petabyte-scale cloud data warehouse service. Tens of thousands of customers today depend on Redshift to revolutionize their data analytics processes, providing vital insights for their businesses. Our team works on the execution engine of Amazon Redshift and our key areas of focus are high scalability, performance, and overall extend the capabilities of the execution engine. Redshift Query execution engine team develops best-in-class execution engine to cater to a variety of workloads. Engineers in this team come with distinguished expertise in various areas, such as - query execution, query optimization, high performance computing, computer architecture, compilers, distributed systems and data lake technologies. Our team consists of industry leading innovators, with multitudes of patents and research publications in this space. We are a fun-loving team, that is passionate about ideating, designing and delivering query processing and overall database architecture towards delivering industry leading price/performance. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. • 5+ years of non-internship professional software development experience, • 5+ years of programming with at least one software programming language experience, • 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience, • Experience as a mentor, tech lead or leading an engineering team, • Experience with distributed computing and enterprise-wide systems Proficiency in at least one modern programming language like C++, Java, or Rust building and operating mission-critical, highly available systems, • 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience, • Master's degree in computer science or equivalent, • Requires strong coding skills with emphasis on logical thinking, data structures, algorithms, and problem-solving capabilities., • Experience with distributed (multi-tiered) systems architecture, • Experience performing live system and core analysis using GDB Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ___ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ___. USA, NY, New York - 184,900.00 - 250,200.00 USD annually

My client's goal is to position their organization as the preeminent technology leader within the luxury sector. They strive to create the "best place to work" in the tech world by fostering an environment of continuous evolution and innovation Values Their teams embody a strong sense of collectiveness, authenticity, boldness, passion, and excellence. They are dedicated to providing superior service to both professional partners and global clientele Our Mission • Empowering Business Evolution: Support organizational transformation by integrating advanced technology across the entire value chain, including product development, manufacturing, supply chain, and retail., • Building Exclusive Customer Experiences: Develop immersive, omnichannel, and surprising experiences for clients worldwide through a pioneering spirit and close partnership with business departments., • Offering an Ideal Digital Environment: Provide employees with a modern, powerful, and tailored digital workspace underpinned by a robust global information system. Role Overview The Manager - SAP Distribution acts as a Business Analyst, collaborating with department leads in Supply Chain, Logistics, and Inventory Control to define requirements and engineer solutions. This individual must earn the trust of business users and maintain deep knowledge of the ERP system (SAP) and all related integrations The Manager partners with HQ to identify opportunities and define a roadmap that aligns with the global corporate strategy. Key Responsibilities Application Management • Lead major projects in coordination with regional and headquarters teams., • Own the SAP Distribution Domain, including local customizing for SAP SD, MM, and Master Data., • Ensure a solid support model is executed by various teams, including upstream systems., • Represent the regional office in the worldwide community to ensure initiatives align with global strategic direction., • Act as the primary point of contact for business teams regarding SAP Distribution and Referential Data., • Define and apply security policies for applications within the scope., • Create and maintain comprehensive project plans for new business requests., • Coordinate tasks across business users and international technical teams., • Participate in functional and integration testing., • Provide status reporting to the Executive Team and HQ IT, • Prepare and coordinate User Acceptance Testing (UAT) scenarios and document results. Requirements Professional Experience & Skills • 5+ years of increasing responsibility in IT, with prior experience as a business analyst or consultant., • Proven focus on continuous improvement and operational efficiency., • Ability to manage multiple projects simultaneously in an Agile environment., • Comprehensive domain experience in Supply Chain, Logistics, and Master Data., • Core competence in SAP ECC 6.0 (SD/MM), including integration with finance., • Proficiency in Idoc/EDI interfaces, Batch Jobs, LSMW, and Batch Input Sessions., • Travel required: approximately 0-5%., • Ability to walk, stand, and reach frequently; occasional lifting or pushing up to 50 lbs.

Vice President, Luxury Engagement & Client Services Location: New York, NY Who We Are: We are the only luxury marketing platform that unites data and performance, content and creativity, experiences and communications within one integrated ecosystem. About our Experiential Division: We Don't Just Host Events. We Engineer Loyalty. In the Experiential Division, our mandate is clear: to create the singular, defining moments that convert audiences into advocates. Our expertise is end-to-end—merging data-informed strategy with breathtaking design, strategic communications, and seamless execution to deliver immersive brand activations that resonate on a profound level. We move beyond simple awareness to forge genuine affinity, driving both immediate conversion and lifelong customer value. We are looking for a talented professional to help us build these legendary experiences. Here, you will work at the pinnacle of luxury experiential marketing, where your creativity will build not just events, but legacies. The Opportunity We are seeking a VP of Luxury Engagement & Client Services to lead client growth, elite audience acquisition, and white-glove service delivery across our experiential portfolio. This role sits at the intersection of partnerships, client leadership, and UHNW engagement, with accountability for client satisfaction, and long-term relationship growth. You will play a critical role in connecting luxury brands with highly curated audiences—driving both immediate results and enduring brand loyalty. What You’ll Do Client Services & Account Leadership • Serve as senior client lead across key luxury accounts, ensuring exceptional service, strategic alignment, and long-term relationship growth, • Partner with clients to translate experiential strategies into measurable business outcomes, including revenue impact and brand affinity, • Oversee account health, client satisfaction, retention, and organic growth opportunities, • Lead post-event reporting and insights, providing clear performance metrics and strategic recommendations, • Develop and execute strategies to attract and engage HNW/UHNW audiences across global markets, • Build and maintain direct relationships across private banks, family offices, wealth advisors, private aviation, concierge services, and elite membership communities, • Curate high-quality guest pipelines aligned with brand positioning and experiential goals, • Identify, secure, and grow high-value partnerships across luxury sectors including hospitality, finance, travel, fashion, and lifestyle, • Structure and monetize partnerships that expand access to elite audiences and create new revenue streams, • Oversee white-glove concierge services, ensuring seamless, personalized guest journeys from invitation through post-event engagement, • Drive conversion from engagement to brand affinity and purchase behavior, • Own the experiential data strategy, including CRM, guest acquisition tracking, and performance reporting, • Establish clear KPIs across client success, audience engagement, and revenue impact, • Lead and mentor a high-performing team across partnerships, client services, and concierge, • Foster a culture of excellence, accountability, and elevated service delivery, • Lead integration of OPTIMA into the experiential ecosystem, • Identify cross-sell opportunities and enhance client value through integrated offerings, • Ensure operational rigor while maintaining high-touch service standards Who You Are • 10+ years of leadership experience in luxury, private client services, partnerships, or experiential marketing, • Proven success managing senior client relationships and delivering measurable business outcomes, • Deep network within UHNW ecosystems (wealth management, private clubs, luxury travel, concierge, etc.), • Strong commercial acumen with a track record of driving revenue and strategic partnerships, • Experienced team leader with executive presence and client-facing polish, • Highly strategic, data-informed, and relationship-driven

Asepha is based in New York and Toronto, building agentic solutions that re-imagine how medications are prescribed, verified, and supported across the pharmacy ecosystem. Backed by $4M in funding and trusted by multiple Fortune 50 healthcare organizations, we’re scaling rapidly and seeking a talented, innovative Senior Software Engineer to join our growing team. As one of our early hires, you’ll play a critical role in shaping our engineering efforts, making key architectural decisions and writing code to expand our AI product line. You will play a pivotal role in balancing speed of execution with product quality, and have the opportunity to wear multiple hats, from frontend and backend development to devops and customer interactions. Your work will have a direct impact on improving pharmacy workflows and health outcomes. Join our mission: We’re building a world where medication delays are impossible. From the moment a prescription is written, the path to therapy start is clear, fast, and predictable. Asepha is the context graph for the therapy-start journey, connecting the fragmented steps that slow down medication access: intake, coordination, utilization management, and clinical services. Role and Responsibilities: • Design and build autonomous agents that handle complex, multi-step pharmaceutical workflows end-to-end, • Architect communication systems that coordinate across organizational boundaries, • Build robust orchestration layers for long-running tasks with graceful failure handling and human-in-the-loop escalation, • Develop frameworks that let agents interact with external pharmacy systems, databases, and APIs, • Implement evaluation and observability infrastructure to monitor agent behavior in production, • Integrate with healthcare data standards and legacy pharmacy systems, • Scale systems to handle real-time processing across multiple pharmacy networks Qualifications: • 5+ years of experience in software engineering with strong backend focus, • Proficiency in Python or TypeScript and deep knowledge of backend fundamentals: APIs, data stores, concurrency, distributed systems, • Experience with web frameworks and service-oriented architectures (FastAPI, Flask, or equivalent) and designing clean, versioned APIs, • Familiarity with caching, messaging, and database technologies (Redis, Kafka, SQL/NoSQL, vector databases) and how to use them for performance and reliability, • Experience building for cloud infrastructure (Azure, AWS, or GCP), • Experience building and deploying agentic AI systems. You understand tool use, planning, memory, and orchestration patterns, • You've built systems where the hardest part wasn't the code, it was figuring out what to build, • You've shipped something end-to-end with minimal guidance and owned the outcome, • Located in New York and can commute to our Manhattan office 3 days per week Perks: • Competitive compensation package, including $150-300k USD annual salary + stock options, • Full medical, dental, vision, • Unlimited days off to maintain a healthy work-life balance + 2 weeks of company-wide office closure during the holidays, • Complimentary breakfast provided daily and weekly team lunches in the office, • Professional development stipend Note: Only candidates selected for an interview will be contacted. Asepha is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

The Refrigeration Sales Engineer is responsible for driving sales growth within the assigned territory for the Commercial Refrigeration Division. Work with Sales, Marketing, and Customer Service to present a unified company image and identify new sales opportunities. Engage with refrigeration wholes

As a Solutions Engineer you'll help our customers transform their business through solutions such as customer service, automated content generation, and novel applications that make use of our newest, most exciting models. We are seeking a solutions engineer to partner with our customers and ensure

This Level 2 IT Service Desk Engineer role will be part of the ION's US IT Service Desk primarily based in NYC (midtown).The IT team is formed of an enthusiastic mix of people with strong technical, functional and customer service skills.User interactions will involve in-office walk ups, to users ac

Cooley is seeking a Legal Process Engineer to join the Practice Engineering team.As the leading technology law firm, Cooley is determined to become a leader in the digital practice of law.Cooley Innovation embraces a culture of customer service excellence and all members of the department are expect

A technology consultancy seeks a Senior Service Assurance Engineer for remote work focused on dark fiber remediation. This role involves troubleshooting, project management, and detailed analysis of fiber networks, requiring strong technical skills and customer engagement.

Hit the Road, Solve Real-World Challenges, and Shape the Future of Industrial Solutions! This Jobot Job is hosted by: Robert Donohue Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $65,000 - $75,000 per year A bit about us: We are a global leader in industrial engineering solutions, supplying advanced plants, equipment, and services to industries such as hydropower, pulp & paper, metalworking, steel, solid/liquid separation, and biomass pelleting. With more than 29,000 employees across 280+ locations in over 40 countries, we deliver innovative technologies and unmatched field expertise to customers worldwide. As we continue to expand across the U.S., we’re seeking a Drafter to join our Southeast Region team. This is an exciting opportunity to work in a home-based, travel-focused role supporting customers on-site in paper mill environments. Why join us? • Global Reach, Local Impact: Work for a worldwide technology leader while making a direct difference to customers in your region., • Competitive Pay & Benefits: Comprehensive package, including health, travel expenses, and training., • Career Growth: Gain exposure to cutting-edge industrial solutions and develop in-demand technical and customer-facing skills., • Field-Based Flexibility: Home-based role with extensive travel (approx. 90%) throughout the Southern U.S., • Innovative Culture: Be part of a forward-thinking organization focused on continuous improvement, safety, and sustainability. Job Details Position: Field Note Engineer Location: Home-Based / Southeast Region, USA (90% travel by car and air) The Drafter - (Field Measurement) will play a critical role as the bridge between the field, customers, and engineering teams. This position focuses on on-site field data collection, equipment inspections, technical sketches, and customer support for industrial doctoring equipment in the paper industry. Key Responsibilities: • Conduct on-site inspections and audits during paper machine shutdowns and prepare detailed reports., • Sketch and digitize field measurements for new equipment and spare parts quotes., • Provide service, maintenance, and install supervision for doctoring equipment., • Work closely with local sales teams to identify and communicate sales opportunities., • Troubleshoot customer equipment issues and help implement effective solutions., • Collaborate via phone, email, and TEAMS to share field data and resolve technical challenges., • Maintain accurate databases of equipment, blades, and nozzles and submit brief call reports after each mill visit., • Manage travel schedules and expense budgets within company guidelines., • Previous maintenance or field experience in the paper industry or related industrial sectors preferred., • Strong mechanical aptitude and ability to hand-draw dimensional sketches., • Familiarity with technical prints and CAD software (SolidWorks)., • Skilled in Microsoft Office (Outlook, Word, Excel, Teams) and effective verbal/written communication., • Highly organized with excellent planning, problem-solving, and analytical skills., • Must hold a valid driver’s license and passport and be willing to travel extensively (approx. 90%)., • Ability to work in manufacturing environments with varying conditions (heat, noise, dust, etc.) while wearing appropriate PPE. Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

A leading global medical technology company in Long Island, NY is looking for a Field Service Engineer who will ensure the efficient operation of sterilization equipment in hospitals. Candidates should have a diploma or degree with customer service experience, and the ability to thrive in diverse wo