133 Best customer service engineer Jobs in New York, NY (April 2025)

Boyd Consulting Inc.

Project Manager (DOB Expediter) Responsibilities: · Complete DOB filings in DOB NOW system and other applications with other city agencies to obtain approvals for Alterations, ALT-CO, New Building filings. · Track, coordinate and manage multiple active Alt-CO, New Building, Alteration projects and review for approvals and disapprovals. · Close out open applications, coordinate the dismissal of violations, file PAA - Post Approval Amendments · Schedule and prepare for Plan Examiner Appointments with DOB · Review DOB filings to complete all the necessary forms to obtain sign off – Letter of Completion, withdrawals, PAA – Post Approval Amendments, waivers and reinstatements. · Provide clients with weekly reports and status updates of each filing · Create, communicate and execute filing/approval strategies with clients and co-workers. Experience Requirements: · Preferably CLASS 2 – Code & Zoning Representative License; minimum CLASS 1 – Filing Representative. · Strong ability to read and interpret architectural and engineering drawings. · Knowledge of DOB BIS, DOB NOW Build, DOB Inspections, and other NYC Department of Buildings systems. · Excellent problem-solving and analytical skills in code and zoning matters. · Strong technical, interpersonal, written, and verbal communication skills. · Two to four years of expediting experience Education & Qualifications: · Associate or bachelor’s degree in a related field (preferred). · Two to four years of expediting experience. · Strong proficiency in Microsoft 365 applications, including Excel, Outlook, and other relevant software. · Exceptional time management and prioritization skills. · Outstanding customer service and professionalism. Work Type: Full-Time Work Schedule: Monday to Friday, 9 AM to 5 PM Work Location: In office

About Us: We are a Contruction Engineering and Estimating firm dedicated to providing exceptional service and building strong relationships with our clients. We’re looking for a motivated and organized Appointment Setter to join our team. This role is ideal for someone with strong communication skills, an eye for detail, and a passion for helping others. Key Responsibilities: - Schedule appointments and manage calendars for clients and prospects. - Confirm, reschedule, or follow up with clients as needed. - Contact potential clients via phone, email, or other communication methods to set up appointments. - Maintain accurate records of all appointments and client interactions in CRM software - Provide exceptional customer service with a professional, friendly, and positive attitude. - Work closely with the sales team to ensure appointments align with business goals. Qualifications: - Excellent verbal and written communication skills. - Previous experience in customer service, sales, or administrative support is preferred. - Strong organizational skills and the ability to manage multiple tasks efficiently. - Comfortable using scheduling software and CRM tools. - Self-starter with a positive attitude and a proactive approach to work. - Ability to work in a fast-paced, team-oriented environment. How to Apply: If you’re ready to make an impact and be part of an exciting team, we want to hear from you! Please click "Apply Now" to submit your resume and a brief cover letter outlining why you’re the perfect fit for this role. We look forward to reviewing your application!

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