JOB TODAY logo

Trabajos customer service lead en Clifton, New JerseyCrear alertas

¿Eres empresa? Contrata customer service lead candidatos en Clifton, NJ

  • Cafe Manager
    Cafe Manager
    hace 2 días
    Jornada completa
    Central Ward, Newark

    Café Manager Downtown Newark, NJ | Full-time | On-site Compensation: $50,000–$60,000 annually, depending on experience Schedule: Approximately 40 hours per week. Café operating hours are 6:00 a.m.–9:00 p.m. Availability for scheduled opening, daytime, and closing shifts, including weekends, is required. LaTasse Café specializes in coffee, pastries, sandwiches, fresh juices, and smoothies. We are seeking an experienced, hands-on Café Manager to lead our team and take responsibility for daily operations. Reporting directly to the owner, you will manage staffing, service, inventory, and operating costs. You must be comfortable preparing coffee, serving customers, and supporting employees during busy periods. Key responsibilities • Recruit, train, schedule, and supervise café employees., • Manage attendance, shift coverage, and employee performance., • Lead opening, closing, and shift handover procedures., • Prepare espresso drinks and other beverages, take orders, and operate the register when needed., • Coordinate in-person service with online, pickup, and delivery orders., • Ensure orders are accurate, properly packaged, and ready on time., • Monitor ordering platforms, update item availability, and resolve customer or delivery issues., • Maintain consistent recipes, portions, presentation, and customer service., • Enforce food safety, allergen precautions, hygiene, and cleaning procedures., • Manage inventory, supplier orders, receiving, and waste., • Reconcile cash and POS totals and investigate discrepancies promptly., • Control labor hours and purchasing within approved budgets., • Submit a concise weekly report covering sales, staffing, costs, and operational issues. Required qualifications • At least two years of café, coffee shop, or comparable food service management or supervisory experience., • Current ServSafe Food Protection Manager certification or an equivalent accepted by the New Jersey Department of Health. Proof required before hiring., • Hands-on experience using commercial espresso equipment and preparing espresso-based drinks., • Experience training employees, scheduling shifts, managing inventory, and reconciling cash., • Ability to supervise online orders while maintaining efficient counter service., • Strong leadership, customer service, communication, and problem-solving skills., • Ability to run shifts independently and follow through reliably., • A dependable commute to Downtown Newark., • Flexible availability for opening, daytime, and closing shifts, including weekends. Experience with Clover, Odoo, DoorDash, or Uber Eats is preferred.

    ¡Incorporación inmediata!
    Sin experiencia
    Inscripción fácil
  • Truck Driver
    Truck Driver
    hace 18 días
    $17 por hora
    Jornada completa
    Hackensack

    About FreshDirect At FreshDirect, we are reinventing the grocery experience. Since day one, our mission has been simple: bring the best, freshest food directly from the farm to people’s home – faster, fresher, and smarter than anyone else. We are not just a food company – we are a technology-powered, customer-obsessed team building the most innovative end-to-end food supply chain in the industry. From proprietary routing systems to our state-of-the-art fulfillment center, every part of our business is designed to deliver unmatched quality, convenience and care. We partner directly with farmers, fishermen, and artisans to source the highest quality ingredients, then use smart data, automation, and logistics to get them to our customers’ door at peak freshness. It’s grocery shopping reimagined and we are just getting started. If you are passionate about innovation, care about what people eat, and want to be part of a team doing what no one else is doing, come build the future of food with us. The New Jersey Route Driver is responsible for providing efficient and safe delivery of boxes to our customers within the NJ Area. A driver operates a refrigerated truck and also operates a hand truck to assist when making deliveries. Our drivers deliver orders to the appropriate destination within a scheduled time. They are expected to provide professional customer service and timely reporting to supervisors and assigned dispatchers regarding lateness, damaged or missing products. Responsibilities and Working Conditions: • Provide an efficient and safe delivery of boxes to our depots within the NJ area, • Operates a refrigerated truck and also operates a hand truck to assist when making deliveries, • Deliver orders to the appropriate destination within a scheduled time, • Provide professional customer service, • Provide timely reporting to supervisors and assigned dispatchers regarding lateness, damaged or missing products, • Must be able to lift 50 pounds., • In a workday: standing/walking 6-10 hours or more, • Hand use: single grasping, fine manipulation, pushing and pulling, • Work requires the following motions: bending, twisting, squatting and reaching, • Exposure to FDA approved cleaning chemicals, loud noises, flashing lights, • Constant exposure to temperatures: <-10 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), • Ability to work in a wet and cold environment, • Ability to work a flexible schedule including nights, weekends, and holidays as needed, • Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery, • Ability to work in other areas of the business as needed Qualifications: • Must embody and demonstrate company values and culture, • A minimum of 2 years of RECENT commercial truck driving experience, • No degree required, • Ability to clearly communicate and read in English, • Must be able to work weekends (Saturday & Sunday) and Holidays, • Must be able to work a flexible shift (mornings and/or evenings), • Ability to complete all basic and recurring training, • Must be able to deliver orders up to 50 lbs in weight to the appropriate destination within a scheduled time [this may include walking up or down several flights of stairs], • Must be comfortable interacting with customers, • Must have a strong commitment to customer service and safe, • Comfort /familiarity with basic smartphone operations, • Ability to utilize smartphones for two-way communication with our Operations Team, • Must embody and demonstrate company values and culture, • 21 years of age or older, • Must have a valid NY, NJ, CT driver license, • Ability to prioritize and make decisions independently, • Ability to navigate a route successfully & independently, • 3 points or less on a motor vehicle report, • No suspensions within the past 12 months and no more than 1 suspension in the past 3 years, • No more than 1 accident in the past three years, • Cannot have more than 3 moving violations within the past 3 years Why Join FreshDirect? · Time to Recharge: Enjoy generous Paid Time Off, Safe & Sick Leave, and Paid Holidays so you can rest, reset, and spend time on what matters most. · Comprehensive Health Coverage: We’ve got you covered with medical, vision, dental, and voluntary disability benefits designed to support you and your family’s well-being. · Future-Ready Finances: Build your future with our 401(k) plan and gain peace of mind with life insurance benefits. · Workplace You’ll Love: Our modern Bronx campus features a state-of-the-art facility, a full gym, an inviting cafeteria, and an employee market. We also provide free parking and a shuttle service from nearby MTA stations for an easy commute. · Growth & Development: Your career growth matters to us. We offer leadership development programs, plus exclusive tuition discounts through our partnerships with local colleges. Exclusive Perks: Get a 20% employee discount on FreshDirect online orders and our wine store. Shop amazing deals at our on-site employee market and join fun engagement events and vendor spotlights where you can sample the very best of what we offer. Our Culture We embrace an in-office culture, composed of individuals who thrive on the collaboration and energy that comes from working together in a shared space. We are looking for people who excel in this environment, where physical presence enhances connections and engagement. At FreshDirect, we've created an environment that thrives on teamwork, where associates can innovate, grow, and have successful careers. Many of our leaders have successfully come up through our ranks. Because of our team's extraordinary efforts, we are a leading innovator in the e-commerce and grocery industries. Equal Opportunity We are proud to be an equal opportunity employer. Fresh Direct, LLC and its affiliates do not discriminate against applicants or employees because of their race, color, citizenship status, national origin, ancestry, gender, disability, sexual orientation, age, religion, creed, marital status, veteran status, domestic violence victim status, political affiliation, or any other factor protected by federal, state, or local law. Disclaimer The above statements are intended to describe the general nature and level of work being performed by the Team member(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization.

    ¡Incorporación inmediata!
    Inscripción fácil
  • Marketing Assistant
    Marketing Assistant
    hace 21 días
    $20–$45 por hora
    Jornada completa
    Paramus

    Marketing Assistant Company: VAL Surfaces Location: Paramus, New Jersey Position: Full-Time About VAL Surfaces VAL Surfaces is one of Northern New Jersey’s leading flooring, painting, epoxy, and home-improvement companies. Since 2011, we have built our reputation through quality workmanship, strong communication, and exceptional customer service. We are looking for a motivated Marketing Assistant to help expand our brand throughout Bergen County and the surrounding area. Position Overview The Marketing Assistant will support the company’s digital marketing, social media, customer outreach, and local business-development efforts. This position is ideal for someone who is organized, creative, comfortable using technology, and eager to grow with an expanding company. Responsibilities • Create and schedule content for Instagram, Facebook, Google Business Profile, and other platforms., • Develop and manage company's target marketing initiatives, • Photograph and record projects, team members, and completed work., • Edit short-form videos, before-and-after photos, and promotional content., • Update website pages, project galleries, blogs, and service-area content., • Assist with email campaigns, promotions, and customer follow-ups., • Request and monitor customer reviews., • Respond to social media messages, comments, and online inquiries., • Track leads and marketing performance., • Help develop relationships with realtors, designers, contractors, and community organizations., • Assist with printed materials, showroom displays, sponsorships, and local events., • Maintain consistent branding across all marketing channels., • Coordinate with project managers and field teams to collect project photos and information., • Perform additional marketing and administrative duties as needed. Qualifications • Strong written and verbal communication skills., • Organized, dependable, and detail-oriented., • Comfortable using social media and digital marketing platforms., • Basic photography and video-editing skills., • Familiarity with Canva, Google Workspace, Microsoft Office, or similar programs., • Ability to manage multiple assignments and meet deadlines., • Professional attitude when communicating with customers and business partners., • Valid driver’s license and reliable transportation., • Marketing experience is preferred but not required. Company Benefits • Competitive salary based on experience., • Monthly performance-based commission opportunities., • Quarterly bonus opportunities., • Cellphone stipend., • Paid time off and company holidays., • Training and professional-development opportunities., • Opportunity to grow into a Marketing Manager or Business Development position., • Company vehicle access when required for approved business activities. VAL Surfaces is looking for someone who wants to build a career, contribute ideas, and become an important part of our continued growth.

    Sin experiencia
    Inscripción fácil
  • Wellness Sales Associate
    Wellness Sales Associate
    hace 27 días
    $17 por hora
    Jornada parcial
    Paramus

    Are you passionate about wellness and naturally great at connecting with people? Beem Light Sauna is looking for an outgoing, motivated Wellness Sales Associate who can turn first-time guests into long-term members."The Wellness Sales Associate is a front-line, revenue-driving role responsible for generating membership sales, delivering an exceptional client experience, and supporting the Studio Manager in executing daily sales and marketing initiatives. This position plays a critical role in converting leads into members, educating clients on beem® Light Sauna services, and creating a welcoming, high-energy studio environment that drives retention and referrals. The ideal candidate is personable, coachable, sales-motivated, and comfortable engaging with clients in person, on the phone, and through digital communication. While operational tasks are part of the role, sales performance and client experience are the top priorities. Responsibilities Greet customers warmly and provide exceptional customer service by actively listening to their wellness goals and preferences. Highlighting benefits to enhance customer understanding. Assist customers with membership and retail sales transactions, including ringing up purchases accurately at the cash register and handling cash or card payments efficiently. Maintain well-stocked shelves by organizing merchandise, restocking products, and ensuring attractive displays aligned with merchandising standards. Operate POS (Point of Sale) systems confidently, managing retail math calculations and cash drawer handling with precision. Support studio operations by adhering to phone etiquette standards, assisting with inquiries, and ensuring smooth daily store functions. Phone and in person membership sales Skills. Excellent phone etiquette skills for engaging with customers over the phone professionally. Sales Execution & Revenue Support Generate membership, package, and retail sales during all scheduled shifts Confidently explain the science, technology, and benefits of infrared sauna, red light therapy, and chromotherapy Follow studio sales scripts, pricing guidelines, promotions, and closing standards as directed by the Studio Manager Actively manage leads during shifts, including inquiries, follow-ups, tours, and conversion conversations Support studio events, promotions, and community outreach initiatives Represent beem® Light Sauna professionally as a brand ambassador

    Sin experiencia
    Inscripción fácil
  • Vice President of IT
    Vice President of IT
    hace 9 horas
    $175000–$195000 anual
    Jornada completa
    Moonachie

    Reports to: Chief Development Officer With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! WHAT WE ARE HUNGRY FOR The Vice President of IT will drive the strategic vision, implementation, and oversight of all technology systems. This role ensures that technology supports and advances the company's operational goals, growth initiatives, and guest experience, while maintaining the highest standards of data security and system performance. The VP of IT will oversee the implementation of robust cybersecurity frameworks, and ensure compliance with industry best practices, while managing network systems to guarantee reliability, and protection of company and customer data. KNOWLEDGE AND RESPONSIBILITIES • Oversee the planning, execution, and successful placement of all new technology systems, including POS, back-office, digital ordering, and other QSR technologies while ensuring integration and minimal disruption to operations., • Build and maintain strong relationships with technology vendors, service providers, and strategic partners. Negotiate contracts, manage performance, and ensure vendors deliver solutions that align with business needs and budget., • Collaborate with cross-functional leaders to align technology initiatives with business objectives., • Develop and execute IT roadmaps that support company growth, operational efficiency, and innovation., • Identify emerging technologies and trends relevant to the QSR and bakery café industry., • Evaluate and initiate new solutions that enhance the guest experience, drive operational excellence, and create competitive advantage., • Provide leadership and oversight for the performance, security, and maintenance of all IT systems and ensure high system availability and data integrity., • Oversee the development and implementation of data policies. Ensure secure, compliant, and effective data collection, storage, analysis, and reporting to support informed decision-making within the organization., • Implement and oversee cybersecurity, manage network systems, and ensure compliance, • Other duties may be assigned WHAT YOU NEED TO HAVE • Ideal for a strong Director ready to take the next step in their career. This role offers an excellent opportunity for a proven leader to expand their impact and grow within a dynamic, fast-paced organization., • Bachelor's degree in information technology, Computer Science or equivalent work experience., • Progressive leadership experience in a fast paced and rapidly growing retail environment., • Proven experience leading large-scale systems implementations and managing vendor partnerships., • Strong knowledge of POS systems, digital ordering, loyalty platforms, and back-office systems., • Excellent strategic thinking, problem-solving, and communication skills., • Demonstrated ability to lead and develop high-performing IT teams., • Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members., • Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment., • Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high-performance standards., • High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated, and driven., • Teams Win! Must be a team player who fosters a collaborative and engaged teamwork environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture. SWEET BENEFITS • Competitive compensation, • Free Cake for your Birthday, • Medical, Dental, Vision benefits, • 401K Retirement Plan, • Paid time off, paid Holidays, • High Performance Culture

    Inscripción fácil
1