Trabajos customer service quality assurance en Newark, New Jersey - Page 2Crear alertas

Job DescriptionApicha Community Health Center aims to improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive services. The center is dedicated to delivering high-quality, culturally competent services that enhance the quality of life. It also advocates for and offers a welcoming environment for underserved and vulnerable populations. Position Summary: We're looking for an organized professional full-time Medical Case Management Manager for our Manhattan location. The ideal candidate is someone who is able to interact with all levels of external and internal customers with a high level of professionalism. The major duties of the position include, but are not limited to: People Management: • Provide day-to-day operation oversight of the medical case management staff., • Provide clinical supervision to medical case management staff around casework including but not limited to assessment, care coordination, care planning, in-person visits, crisis intervention, and referral; to accomplish common goals of patient center medical home (PCMH) for optimal health outcome., • Recruit and train the medical case management staff including supervision plan and performance review., • Work closely with the Apicha clinical team to reach high quality medical outcome for patients. Ensure that issues/concerns encountered or raised at/by the patients are resolved; to ensure smooth operation of the medical case management, including troubleshoot any crisis with clients, grievance, complaint, etc. with patients and/or care team. • Created and maintaining up to date clinical supervision logs., • Monitor and ensure medical case management staff keep accurate patients related records on the services and activities such as assessment, care plans, patient’s interactions in designate database and reporting structures., • Monitor and ensure medical case management staff progress by tracking performance milestones, resolving problems as they arise, and coordinating status update meetings with appropriate staff., • Monitor team’s performance and ensure meeting the service goals and quota set by Apicha Department of Support Services., • Ensure the medical case management staff follows Apicha CHC policy and procedure as required., • Perform quality assurance and quality improvement activities., • Participate/collaborate with internal and external entities on quality improvement activities., • Facilitate on-going care team communication for betterment of patients., • Respond to any inquiry from external entities such as Department of Health, AIDS Institute, MCO, or other service providers on non-contractual related inquiries., • Provide information and facilitate referral to services available at the Agency, as needed., • Collaborate with internal and external entities in fostering effective partnership, • Represent the agency at various venues to promote agency services. Qualifications: • Advanced degree in related field (i.e. health, nursing, mental health, or public health) with 3 years of full-time experience in related field required. Bachelor in related field with 5 years of full-time experience in related field may be considered., • Two (2) years of supervisory experience to paid staff preferred., • Experience working with target populations strongly preferred: individuals with Serious Mental Illness, substance use disorders (SUDs), individuals with high risk of or living with HIV/AIDS, chronic hepatitis, and other individuals with social needs., • UAS-NY certification required within 1 month of hire., • Appreciation of and commitment to Apicha’s mission and values., • Excellent MS Office skills (Outlook, Word, Excel, PowerPoint)., • Ability to work effectively in both a collaborative as well as individual setting., • Must possess ability to interact with all levels of external and internal customers with a high level of professionalism and culturally competent in representing Apicha CHC., • Excellent customer service skills to assist in resolving any issues., • Strong verbal and written communication skills – for both internal and external communications, • Ability to work flexible hours including some evenings and weekends. At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 12 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.

Job Description About Coresite: At CoreSite, we empower a more connected future through high-performance data centers and interconnection solutions. Recognized as a trusted partner in digital transformation, our strategically located facilities and innovative services enable businesses to connect, collaborate, and grow in an ever-evolving technological landscape. Our culture is defined by operational excellence and a relentless drive for innovation. We foster a collaborative environment where every team member is valued, wins are celebrated as a team, and ownership is part of our DNA. At CoreSite, we’re not just building state-of-the-art infrastructure—we’re creating a community of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences. At CoreSite not only are we Committed to Excellence, but we also Build Connections, Own It, Do the Right Thing, Have Fun, and Win as a Team. Join us and be part of a team that is shaping the future of digital infrastructure while nurturing your professional growth and success. Engineer Role: As a member of the company’s Engineering team, the Data Center Design & Performance Engineer is responsible for designing and reviewing electrical, mechanical, and site plans. This role requires making independent decisions and consistently exercising sound judgment to ensure alignment with CoreSite’s design standards. A strong understanding of electrical and mechanical systems, particularly in relation to data center redundancy and operations, is essential. The Engineer will collaborate closely with facility and operations teams to ensure all equipment installations are thoroughly reviewed and meet CoreSite's build standards. Duties: • Evaluate the efficiency, reliability, and engineering design of electrical, mechanical, plumbing, fire and life-safety, and building management systems for expansion and upgrade projects, • Define the scope for testing and commissioning to ensure design intent and operability of systems supporting the data centers, • Provide final quality assurance sign-off for engineered systems at the end of construction, • Collaborate with Sales Engineering to design custom engineering solutions for customer deployments, • Support the sales process for complex opportunities by providing technical expertise, • Assess installed systems to optimize efficiency and reliability, • Review and approve engineering modifications to existing facilities, • Provide engineering support to Data Center Operations, including failure analysis and system maintenance of critical infrastructure, • Ensure quality control for Operations teams, focusing on equipment, safety, and maintenance best practices, • Support commissioning activities by reviewing test scripts and witnessing test performance, • Maintain up-to-date documentation related to design, procurement, and operational standards, • Special projects as assigned Knowledge, Skills, & Abilities: • Ability to work 40% on-site from an approved CoreSite Market and 60% remotely from that same market, with flexibility to adjust onsite expectations as business needs evolve, • Ability to travel up to 40% of the time to support testing and construction activities, with flexibility to adjust travel commitments as business needs evolve. Must demonstrate adaptability in managing travel requirements in response to company growth, • In-depth working knowledge of data center design, operations, and infrastructure, • Strong strategic problem-solving abilities with a proactive approach to challenges, • Proficiency in AutoCAD, or other computer aided design software, as well as in Microsoft Office, primarily Excel, • Ability to operate and interpret results from test equipment, such as power quality meters, thermal imaging cameras, multi-meters, to evaluate and troubleshoot equipment operation and performance, • Commitment to personal development and the ability to pursue relevant certifications and accreditations (i.e. LEED AP, CDCDP, etc.), • Excellent written and verbal communication and problem-solving skills, with the ability to collaborate effectively with diverse personalities and cross-functional teams in both on-site and remote environments, • Bachelor’s degree in Engineering or a related field preferred; equivalent work experience, preferably within the data center, telecommunications, or real estate industry, considered in lieu of educational qualifications. The physical demands described here are representative of those that must be met by an employee to successfully perform the job’s essential functions. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the job’s duties, the employee is occasionally required to stand; walk, sit, use hands to handle or feel objects, reach with hands and arms, climb stairs, balance, stoop or kneel, talk, and hear. The employee must occasionally lift and/or move up to 25 pounds. Ability to travel is required. Compensation: Compensation for this role includes a base salary between $110,000 to $135,000 annually. This role is also eligible for an annual bonus and equity, based upon individual and company performance. Posting Timeline: This position is expected to be posted through April 15, 2026. Benefits Not only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week! • First-day medical insurance through Cigna with generous premium cost coverage, • Dental insurance through Delta Dental, • Vision insurance through VSP, • Telemedicine through MDLive for Cigna, • Healthcare and dependent care flexible spending account (FSA) plans, • Health saving account (HSA) plans for employees participating in the High Deductible Health Plan, • Life, AD&D, short-term disability, and long-term disability insurance fully paid by the company, • Voluntary coverage benefits for supplemental life, critical illness, accident, and hospital insurance, • First-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution with a 5% company match, • Discretionary annual bonus and equity incentive plan, • Employee stock purchase plan (ESPP) with a 15% discount, • 16 days of paid time off (PTO)11 paid company holidays and additional floating holidays, • Additional paid time off for school events, elder care, volunteering, bereavement, jury duty, voting, parental leave and disability leave, • Free parking or a company contribution toward a public transit pass Additional Perks • Wellness Reimbursement Program: Yearly stipend of $500 for employees and $300 for dependents, up to $800 total for the family, • Wellness Incentive Program: Participate in various wellbeing activities to earn up to $450 per year in cash incentives, • Technology Stipend: $100 monthly stipend., • Educational Reimbursement Program: Work-related learning and development with reimbursement on qualifying degree programs, up to $5,250 per year, • Giving Back: Charitable donation matches up to $5,000 per year and nominate organizations for Company Foundation grants, • Financial Management: Access to financial coaching, digital tools and services to manage and pay student loan debt quicker, • Pet Insurance: Keep your furry friends healthy and happy, • Family Planning: Benefits and services related to fertility, pregnancy, menopause, adoption and surrogacy, • Employee Assistance Program: 24x7 service to support family, work, money, health, legal and life challenges, • Counseling and Caregiving Programs: Including access to mental health services, licensed counselors, and caregiving tools including membership for finding care., • Referral Bonus: Receive a $3,000 cash bonus if referred candidate is hired and meets eligibility requirements, • Discounts: Discounts, cash back offers and perks on thousands of brands, • LinkedIn Learning Membership: Support your development when accessing LinkedIn’s online library of courses and videos General Statements - Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas. Please note that all offers of employment are contingent upon the successful completion of a background check and, where permitted by law, a 5-panel drug test conducted after the offer letter is signed, which will screen for THC, opiates, PCP, cocaine, and amphetamines. Thank you for your understanding and cooperation. Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we’re providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to . Unauthorized reproduction or distribution of this job posting on external sites is prohibited without prior written consent from CoreSite. We are not responsible for any postings or offers not originating from our official channels or approved partners.

Job Description Senior Staff Gemologist - Secaucus, NJ Position Overview: The Senior Staff Gemologist is responsible for gemstone and estate jewelry review, tracking, and cataloging to maximize efficiency and quality standards critical to Brilliant Earth’s success. Candidates should have a strong entrepreneurial spirit, desire to work in a socially responsible consumer business, and desire to work with gems and estate jewelry. Ideal candidates will thrive in a fast-paced startup environment and exhibit impeccable attention to detail and organizational skills. To learn more about what it means to be a member of our Operations team, click here to check out our recent blog post! The targeted budget for this position is $28-30/hour. This compensation budget range may be adjusted at any time at the discretion of the company. Key responsibilities include: • Working closely with other leaders in the facility, you will review, investigate, and problem solve VIP and high value orders., • Coordinate orders across different suppliers, and track status of purchase orders to ensure timely arrival and processing. Coordinate and organize return shipments with both domestic and international suppliers., • Evaluate stones from customers and other showrooms in need of repair, cutting, or polishing. Facilitate the process between the repairs department and other jewelry professionals., • Track, review, and process gemstone and melee purchase orders with efficiency and high level of accuracy. Maintain strict organization of orders and transactions requiring gemologist review., • Graduate Gemologist degree preferred, • 3+ years’ experience working in an inventory/supply chain/production/quality assurance capacity in a jewelry retail or e-commerce environment, • Highly organized with focus on execution, problem solving, and improving processes, • Exceptional time management skills and accountability, • Ability to think critically and adapt quickly in a flexible environment, • Entrepreneurial spirit/self-starter, • Strong computer skills, • Excellent written and verbal communications At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee’s specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR ldR64R1KVs

Job Description I. POSITION OVERVIEW DG3 is seeking a Senior Production Coordinator to serve as the critical link between our Sales team, our high-profile clients, and our manufacturing facility. You will act as the "Customer Advocate" within the plant, ensuring that complex job specifications—spanning commercial print, digital print, and mailing—are accurately translated into actionable job tickets. This is a high-impact role requiring a meticulous professional who can manage multiple competing priorities while maintaining the highest standards of quality and on-time delivery. II. CORE RESPONSIBILITIES • Project Leadership: Lead pre-production planning meetings for complex, multi-departmental projects., • Workflow Oversight: Coordinate daily with Sales, Estimating, and Manufacturing to ensure production is efficient, on budget, and meets client expectations., • Client Advocacy: Function as the primary point of contact for clients; manage inventory, resolve delivery conflicts, and maintain professional service standards for high-profile accounts., • Technical Job Entry: Write complete, accurate, and specific job tickets for all assigned work., • Financial Integrity: Review billing to capture missed charges (Author Alterations, expedited fees) and obtain authorizations for cost recoveries (overtime/extra costs)., • Quality Assurance: Participate in quality objectives and lead meetings with supervisors to mitigate technical risks or quality concerns. III. QUALIFICATIONS & SKILLS • Tenured Expertise: Minimum of 10 years of experience in print production, specifically managing high-profile accounts., • Hybrid Knowledge: Strong background in commercial (offset), digital printing, and mailing services., • Technical Skills: Proficiency in MS Office (Word/Excel) is required. Direct experience with Monarch MIS systems is a significant advantage., • Communication: Exceptional verbal and written skills for both internal plant collaboration and external client management., • Mindset: A highly organized initiative-taker who thrives in a high-stress, deadline-driven environment. IV. WORK ENVIRONMENT & COMPENSATION • Setting: Primarily office-based, with regular presence in our manufacturing/warehouse areas (which may be noisy or temperature-variable)., • Pace: High-stress environment with frequent deadline pressures., • Culture: DG3 is a fast-paced team where positive morale and independent problem-solving are highly valued. V. LEGAL STATEMENTS Management Rights: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. EEO Statement: Diversity, Equity, and Inclusion are core DG3 values. We are an equal opportunity employer and will not allow discrimination based on age, race, ethnicity, gender, gender expression, national origin, disability, religion, sexual orientation, or socioeconomic background. Company DescriptionWith over 40 years of experience and as a global leader in business communication and marketing solutions, DG3 is trusted by some of the largest companies. We deliver client-centric, data-driven, omni-channel solutions for companies in a variety of industries around the world. We strive to deliver innovative business communication and marketing solutions executed to the highest standards for the most reputable and discerning companies by investing in best-in-class talent, technologies, and responsible business practices. At the heart of DG3 is our people and our technology. We invest in the newest, most cutting edge tech with the understanding that it’s just 1s and 0s without the right individuals to channel its power. That’s why our people take precedence; we truly believe that a well supported, aligned, and engaged employee-base translates into better experiences and outcomes for our clients. With a highly skilled and specialized workforce, we take an advisory approach to every project, each step of the way. DG3 brings together the best experts in communications with industry leading technology to deliver for our clients on time, in full, and on budget.With over 40 years of experience and as a global leader in business communication and marketing solutions, DG3 is trusted by some of the largest companies. We deliver client-centric, data-driven, omni-channel solutions for companies in a variety of industries around the world.\r\n\r\nWe strive to deliver innovative business communication and marketing solutions executed to the highest standards for the most reputable and discerning companies by investing in best-in-class talent, technologies, and responsible business practices.\r\n\r\nAt the heart of DG3 is our people and our technology. We invest in the newest, most cutting edge tech with the understanding that it’s just 1s and 0s without the right individuals to channel its power. That’s why our people take precedence; we truly believe that a well supported, aligned, and engaged employee-base translates into better experiences and outcomes for our clients. With a highly skilled and specialized workforce, we take an advisory approach to every project, each step of the way. DG3 brings together the best experts in communications with industry leading technology to deliver for our clients on time, in full, and on budget.

Job Description About Nayya Founded in 2019, Nayya is on a mission to connect people's most important information, so they can thrive in their health and wealth. Powered by AI and advanced analytics, Nayya's platform transforms complex benefits experiences into intuitive, seamless, and ongoing interactions—meeting people's real world needs. As a trusted platform and partner to leading employers, benefits solutions, and HR tech providers, Nayya unlocks long-term value through helping employees live more resilient lives. Backed by strategic investors like ICONIQ, Felicis Ventures, SemperVirens, Workday Ventures, MetLife Nextgen Ventures, and ADP Ventures, Nayya is ushering in the future of health and wealth for all. About Northstar (Powered by Nayya): Northstar is a financial wellness benefit that provides personalized guidance to support every employee on their unique financial journey. We partner with employers to reach employees at the start of their relationship with money—their paycheck—combining 1-on-1 advice from CERTIFIED FINANCIAL PLANNER® professionals with easy-to-use tools and education. In 2025, Northstar was acquired by Nayya to build a unified health and wealth experience—combining Nayya's benefits intelligence and AI-driven guidance with Northstar's financial planning capabilities and planner team. Together, we're making benefits simpler, more personalized, and more actionable for employees year-round. Manager, US Financial Planning Overview: The Financial Planning team delivers 1-on-1 advice that helps employees make confident financial decisions across core planning topics and workplace benefits. We're hiring a Manager, US Financial Planning to lead and develop a team of CFP® professionals, strengthen and scale our service model while ensuring a consistently high-quality, compliant planning experience for our members. You'll partner closely with Planning Leadership and cross-functional teams (Product, Operations, Client Success) to turn what we learn from clients into improvements in how we deliver advice, and how our platform and team supports it. What you'll do: • Lead and coach a team of remote CFP® professionals to deliver a consistently excellent 1-on-1 planning experience via text based chat & video calls, • Build a high-performing team culture through hiring, onboarding, coaching, performance management, and career development, • Evolve and operationalize a scalable service model. Identify areas we can scale coverage, workflows, scheduling, and day to day work that balances quality, compliance, and capacity, • Conduct quality assurance for the team: QA reviews, adherence to planning standards, documentation quality, and SEC compliance requirements, • Use data and feedback to improve outcomes, tracking and action on metrics like client satisfaction, engagement, utilization, and planner capacity, • Partner cross-functionally to improve the end-to-end client experience and tooling. Bringing insight to product improvement and elevating team requests to impact current product roadmap planning and company goals, • Own and evolve our client-facing content and presentation strategy. Developing and refining planning materials, tailoring them to different audiences/employers and client needs. Regularly deliver live presentations (e.g. webinars, workshops, employer sessions) and assign to members of the planning team in partnership with client success, • Surface and solve recurring client or planner friction points; escalate issues early and drive to resolution via internal partnerships with internal teams (you are the key voice of on the ground planning), • Continuously improve how we work as a team: creating new processes, templates, and training that makes the team better and current with the changing landscape of financial planning with current rules and regulations, • Navigate changes in an ever changing environment as we are a start-up and working to bring financial health and wellness to all of our members via 1-1 interaction, asynchronous communication, and AI integration Who you are: • You are a player and a coach, ready to dive in, lead any initiative, and get your hands dirty. You lead by example, inspire the team, and are committed to furthering your knowledge and taking the first step to lead your team, • Active CFP® certification (CPA/PFS, ChFC, CIC, or CFA are a plus or can be substituted based on experience in lieu of a current CFP® certification), • This is a registered position S65 and must be eligible for IAR registration in your state of residence, • 5+ years in financial planning, advice, or a closely related financial services role, • 3+ years of people leadership experience (directly managing, coaching, and developing a team), • Strong command of the financial planning process and common employee-benefit planning needs (retirement plans, equity/comp, insurance, taxes, budgeting/debt), • A clear, empathetic communicator who can build trust with both clients and well qualified, experienced financial advisors, • Comfortable operating in a fast-moving environment—structured enough to create process, flexible enough to iterate, and lead a team that is passionate about making a difference in the industry, • Strong judgment and attention to detail, especially around documentation, suitability, and compliance expectations, • Collaborative and cross-functional: in this role you will not only lead the frontline planning team, you will also work closely with internal (Customer Success, Product, Design, Engineering, and Sales) and external leaders (employer HR teams, benefits leaders, and key stakeholders with employer clients) #LI-Remote Nayya is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics

Job Description • We have an opening for full-time RECEIVER positions., • Location: Marcel - 945 Madison Avenue, New York, NY 10021. Note: online applications accepted only., • Schedule: Full-time schedule. Open availability, shifts may vary. More details available upon interview., • Requirement: Prior upscale dining experience preferred., • Fixed Pay Rate: $28.00 per hour. Marcel is a new continental restaurant in the iconic Breuer building on Madison Avenue. The restaurant is a partnership between the design brand Roman and Williams and Sotheby’s, whose future New York headquarters will be in the Breuer. Marcel is Roman and Williams’ second restaurant, following their celebrated downtown restaurant La Mercerie, and will also include La Mercerie Patisserie. We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1498289. The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email . Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to work This is R/A ! Job Summary Summary: Assist shift supervisors and department directors in the day to day function of the department. Maintain high level of quality in all aspects of the department's duties, by training, supporting supervising and interacting with department team members. Ensure that all schedules are assigned and completed daily. Set a positive example for department through professional interactions with team members, customers, patient and families. Perform other duties as assigned by supervisor or director. Actively participate in outstanding customer service and accept responsibility in maintaining relationships that are equally respectful to all. Contribute to the team efforts and showing good customer interactions, and professionalism for customers, fellow employees, and all others with whom there is contact with. Essential Duties and Responsibilities: • Delivers quality customer service to customers by providing one on one attention to the detail., • Provide assignments and assistance to team members., • Demonstrate proper use of personal protective equipment in all aspects of job performance., • Relieve shift supervisor in times of absence., • Adjust or cover schedules as needed during times of short staffing., • Ensure that team member maintain set standards by conducting quality assurance surveys., • Monitor and report any equipment issues or shortages., • Conduct customer and patient surveys., • Any other duties as assigned by supervisor or director., • Interact with patients/customers in an appropriate manner in relation to age based competencies. Both full-time and part-time positions offer the following benefits to associates: • Retirement Plan, • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Medical, • Dental, • Vision, • Life Insurance/AD, • Disability Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs) Abides by all Company policies and procedures including but not limited to: • The use of a medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer., • The use of oven mitts, fryer gloves or steamer gloves when handling hot pans from ovens, warmers or steamtables., • The use of slip-resistant shoes and proper lifting techniques. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Job Description Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. As a Physical Therapist, you will provide rehabilitative services for the treatment of disabled, injured and diseased patients in a center in accordance with Concentra Medical Centers’ Injury Process Management and Concentra Medical Centers’ philosophy of rehabilitation in occupational medicine and Concentra policies, practices and procedures and applicable regulations. Responsibilities • Ensure delivery of high quality patient care services, • Perform direct patient care, including evaluation of muscle, skeletal, neurological and other physical problems, • Support and encourage multidisciplinary coordination of treatment, • Ensure proper documentation of patient care, • Maintain professional standards through compliance with quality assurance policies/ procedures as well as applicable regulations and corporate policies, • Implement effective communication with own and other departments' staff, with medical staff and patients to ensure coordinated efforts and provision of high quality service and optimal patient care, • Demonstrate effective problem-solving and conflict-resolution abilities, • Inform Administrator of department problems, needs and solutions in a timely manner, • Plan, design, implement and interpret specific physical therapy treatment programs for patients to facilitate the patient's recovery and attainment of maximum physical potential, • Educate patients in the proper care and use of supports and performance of exercise programs, • Perform or delegate patient treatment to include modalities, therapeutic exercises, gait training and hydrotherapy, • Follow appropriate documentation and reporting procedures, • Secure prescription for each patient treated, • Work closely with the physician to ensure comprehensive delivery of services and quality patient care, • Assist marketing staff with tours as necessary, • Take all necessary precautions to protect center assets and property against loss or waste through negligence or dishonesty, • Participate in professional development by attending center meetings and outside educational seminars, • Communicates with the Outcome Assurance Injury Coordinator or the Case Manager for each patient, • Communication regarding the patients’ objective progress, compliance with the program, compliance with attendance of scheduled appointments, the therapist’s estimated time frame until discharged from therapy, • Participates in clinical instruction of university occupational therapy and/or occupational therapist assistant students, • Participates with the evaluation of the effectiveness of the rehabilitation quality management process and assist in new and improved processes Qualifications • Bachelor’s Degree from an accredited Physical Therapy program, • Masters’ Degree from an accredited Physical Therapy program, preferred, • Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility, • Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions, • Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism, • The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies, • Demonstrated willingness to participate in initial and ongoing training as required., • Demonstrated effective communication and interaction with employers, patients, providers and other employees, • Demonstrated ability to maintain working relationship with all levels of employees, • Demonstrated excellent customer service skills, • Demonstrated computer skills, • Knowledge of common safety hazards and precautions to establish a safe work medical environment, • Skill in developing and maintaining patient care records and writing reports, • Skill in time management, planning and workload control, • Skill in identifying problems and recommending solutions, • Skill in developing and maintaining medical quality assurance and quality control standards, • Skill in establishing and maintaining effective communication and working relationships with Management, patients, medical staff and the general public, • Must successfully complete orientation and training as well as demonstrate competency in all required physical therapy tasks

Job DescriptionDescription: You Know How To: • Perform routine radiographic procedures across the main department and satellite locations while ensuring high-quality imaging, • Assist with fluoroscopic procedures and maintain clean, adequately stocked fluoroscopic and radiographic rooms, • Assess patient condition and comprehension, ensuring proper positioning, immobilization, and safe transfer techniques, • Adhere to ALARA principles and all hospital, departmental, and infection control policies to minimize radiation exposure and promote patient safety, • Accurately complete requisitions, verify patient identity using two identifiers, and confirm correct exam site and body part, • Maintain thorough and accurate records and complete assigned quality assurance tasks efficiently, • Operate all diagnostic radiographic equipment appropriately and report equipment malfunctions promptly, • Supervise and support the clinical instruction of student radiographers, • Maintain professional competency through continuing education and compliance with licensure and certification requirements Open Shifts Available: 8:00a - 4:00p - Monday – Friday Requirements: You Have: • Graduation from an American Medical Association–approved two (2) year Radiologic Technology program, • A minimum of two (2) years of experience as a Staff Radiologic Technologist in a comparable hospital setting (preferred), • Current New York State licensure in Radiologic Technology, • Certification from the American Registry of Radiologic Technologists (ARRT) (preferred), • Basic Cardiac Life Support (BCLS) certification, • Strong communication, time management, customer service, and basic computer/data entry skills

Job Description ADMINISTRATOR We are excited to invite a passionate and experienced Administrator to join our team! Homes for the Homeless (HFH) is searching for an experienced operations manager for an Administrator position at one of our family shelters located in the Bronx. Our facilities provide shelter and transitional housing assistance, as well as social services and educational supports, to families with children experiencing homelessness. As the Administrator, you will provide leadership to the administrative teams at the facility, as well as its directors (including early education/childcare, afterschool/recreation, social services/family services, maintenance/building operations, and security). Join us and be a part of an organization that values your contribution and cares deeply for the community we serve. ABOUT HOMES FOR THE HOMELESS: Homes for the Homeless operates shelters for families experiencing homelessness in NYC. Our family residences are more than just a place to sleep. Families can make the most of their stay through accessing an array of onsite programs. Many of these programs are also available to people living in the local community. Our goal is to have a positive impact so families can thrive long after they leave our shelters. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Responsible for the daily operations of the Family Shelter., • Provide direct supervision and management to the directors of the following departments: Social Services/Family Services; Childcare/Early Education; Recreation/Afterschool; Security; Maintenance/Building Operations; and Administration., • Serve as the primary liaison to the Department of Homeless Services, addressing challenges related to day care reconciliations, family intake, and barriers to accessing benefits, employment, and housing., • Report weekly, monthly and/or annually to governing agencies, including OTDA, DHS, ACS, or DOE, as well as to the HFH central office, and monitor DHS and CARES client tracking system., • Assure the facility remains in compliance with all applicable State and Local laws and regulations and that the program and the facility are maintained at a level of excellence that will surpass the requirements of all inspections., • Uphold all DHS and HFH shelter policies and procedures and ensure all facility staff and clients comply as well., • Develop and maintain quality assurance procedures and practices for the facility, and ensure proper service provision., • Attend meetings, conferences and seminars as needed in order to remain knowledgeable in the field of homeless services. Stay up to date on current policies and proposed policies that may affect the operations of Tier II shelter facilities., • Recommend hiring and promotions, and make corrective and termination decisions in conformance with agency personnel policies., • Review purchasing, payroll and petty cash to ensure compliance with HFH procedures., • Serve as the primary liaison to local service providers and community leaders to ensure the facility maintains a good relationship with the community, as part of the organization’s Good Neighbor plan., • Perform other related duties as needed. QUALIFICATIONS: • Commitment to HFH’s mission, vision, and values., • Master’s Degree preferred, or a Bachelor’s Degree in related fields., • Minimum eight (8) years of experience in social services or a relevant field, with at least four (4) years in a management or supervisory role., • Experience managing a Tier II facility welcomed., • Ability to provide exemplary customer service to residents and other stakeholders, and ability to remain calm under pressure., • Exceptional leadership skills in dealing with both staff and residents, • Excellent computer skills, • Strong verbal and written communication skills, with emphasis on face-to-face, empathetic communication with staff and shelter residents, • Bilingual is a plus. COMPENSATION/EEO: In order to attract and retain a high-performance workforce, Homes for the Homeless offers a dynamic and rewarding work environment, with a focus on ensuring an appropriate work-life balance. In addition to a competitive salary, full-time permanent employees are eligible for excellent benefits including comprehensive health insurance (including medical, dental, and vision), an employer-funded 403(b) retirement plan, commuter benefits, life insurance, Work/Life Assistance Program, 3 weeks paid vacation, 10 sick days, 3 personal days and 12 paid holidays. Homes for the Homeless is committed to promoting an inclusive organizational environment of dignity and respect. We are an Equal Opportunity Employer (EEO) committed to equal treatment, and prohibit any form of discrimination or harassment based on age, race, religion, creed, color, national origin, sexual orientation, veteran or military status, sex (including pregnancy, childbirth and related medical conditions), gender (including gender identity and gender expression), disability, predisposing genetic characteristics, marital status, arrest or conviction, domestic violence victim status, familial status, or any other basis that would be in violation of any applicable federal, state, or local law. TIME SHIFT: 9am -5pm SALARY: $80,000 - $85,000 #INDHP

Job Description • We are hiring immediately for a full time KITCHEN UTILITY LEAD position., • Location: Columbia Grammar and Preparatory School - 5 West 93rd Street, New York, NY 10025 Note: online applications accepted only., • Schedule: Full time schedule. Monday - Friday, 7:00 am - 3:00 pm. More details upon interview., • Fixed Pay Rate: $20.00 per hour. Free meals, uniforms and laundering service available at select locations. We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1499301. The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish. Job Summary Summary: Assist shift supervisors and department directors in the day to day function of the department. Maintain high level of quality in all aspects of the department duties, by training, supporting supervising and interacting with department team members. Ensure that all schedules are assigned and completed daily. Set a positive example for department through professional interactions with team members, customers, patient and families. Perform other duties as assigned by supervisor or director. Actively participate in outstanding customer service and accept responsibility in maintaining relationships that are equally respectful to all. Contribute to the team efforts and showing good customer interactions, and professionalism for customers, fellow employees, and all others with whom there is contact with. Essential Duties and Responsibilities: • Delivers quality customer service to customers by providing one on one attention to the detail., • Provide assignments and assistance to team members., • Demonstrate proper use of personal protective equipment in all aspects of job performance., • Relieve shift supervisor in times of absence., • Adjust or cover schedules as needed during times of short staffing., • Ensure that team member maintain set standards by conducting quality assurance surveys., • Monitor and report any equipment issues or shortages., • Conduct customer and patient surveys., • Any other duties as assigned by supervisor or director., • Interact with patients/customers in an appropriate manner in relation to age based competencies. Both full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Job DescriptionTitle: SVP, Maintenance Support and Engineering Department: Buses Authority: TA/OA/MTA Bus Division/Unit: Maintenance Support and Engineering Work Location: Zerega Central Maintenance Facility Hours of Work: Various Compensation: $254,781 | GEN014 Deadline (if Applicable): Until Filled Reporting Manager (If Applicable): EVP, NYCT Department of Buses, MTA Bus Company POSITION SUMMARY This position is accountable for directing all Buses preventive maintenance activities and establishing, monitoring, and enforcing maintenance policy for all Central Maintenance Facility locations. Responsible for strategic planning of equipment, maintenance of equipment, and scrapping. Accountable for directing continuous communication and feedback on bus conditions, scopes of work and scheduling of buses. Directs the development of the Shop Quality Control Program. Manages and directs all MTA Bus Farebox maintenance and collection equipment. Oversees Unit production (transmissions, etc.) requirements and minimize "out of stock" components. Accountable for directing Buses Support Fleet Services consisting of Non-Revenue Fleet and Non-Fixed Equipment Operations. This includes the specification, acquisition, inspection, maintenance programs, general repair, and decommissioning for a fleet of over 1800 vehicles and 500 pieces of equipment. Accountable for directing all maintenance activities related to Technical Services, Engineering, Research & Development, Customer Service, Bus Procurement, Vendor Inspection, Warranty, Quality Control, Production Planning & Maintenance Program Analysis. Directs the administration of state-of-the-art core, hands-on and depot-based maintenance training/development programs for new and incumbent hourly/supervisory employees. Directs related administrative functions. Accountable for overseeing all financial, planning, analytical, and administrative functions for the combined Central Maintenance Facilities/Chief Maintenance Office (CMF/CMO) Division. Accountable for leading both short- and long-term planning of budget needs and improving core business objectives. Oversees Buses Maintenance Enterprise Asset Management (EAM) Program as a part of the overall MTA initiative to optimize the quality and utilization of assets throughout their lifecycle. Responsible for directing newly created Research & Development / Zero-Emission Fleet Implementation Division. Oversees research, development, and implementation of new technologies and new bus initiatives resulting in more effective, efficient, environmentally friendly, and the safety of buses entering customer service, and increased "Mean Distance Between Failure". Accountable for supporting the EVP Office through the development and execution of maintenance strategies designed to maintain and elevate performance across all bus maintenance operations. Oversee the Quality Assurance group to ensure consistent application of maintenance policies, adherence to standards, and continuous improvement initiatives across all depot maintenance. RESPONSIBILITIES: • Coordinates, oversees, and manages all aspects of Shop operations, including major overhauls on electrical, mechanical, and body components of revenue vehicles. Provides a properly maintained fleet. Assures Buses goals and objectives for Overhaul and Quality Control programs are met. Assures that the Unit Shop supports program demands as well as depot requirements. Ensure a safe environment and that all Maintenance operations are coordinated and effectively managed. Directs the thorough pre-inspection of buses. Ensure Quality Control programs are in place to monitor shop floor quality, adherence to scopes of work, and ensuring dwell days are minimized. Manages and directs MTA Bus Farebox operations and creates maintenance policies to improve farebox reliability. Oversees Revenue collection at all MTA Bus Depots and ensures collection equipment is properly maintained and defects are minimized. Directs the improvement of customer service between the CMF and its customers (depots)., • Accountable for directing Buses Support Fleet Services operations for non-revenue vehicles and non-fixed equipment. This includes preventive maintenance; inspections and general repair of a fleet of approximately 1800 vehicles (class 1 thru 8) and 500 pieces of equipment (Forklift, Scrubber, UTV, Scissor Lifts, Tractors, Pay Loaders, etc.); acquisition and replacement of vehicles and equipment; monitoring vendor repair contracts; and monitoring fleet usage. Ensures a safe environment., • Accountable for directing all financial, planning, analytical, and administrative functions for the combined CMF/CMO Division. Oversees shop maintenance program, fleet planning, bus assignment, and scrap program. Accountable for leading both shortand long-term planning of budget needs and improve core business objectives. Responsible for development and implementation of new programs to ensure the most efficient and effective use of maintenance resources, equipment, and staff; providing high level analytical functions to organize maintenance info and improve maintenance effectiveness; provides informed and cost-effective maintenance decisions through Enterprise Asset Management (EAM). Oversees hiring plans, picks, timekeeping, labor relations, budget, and personnel. This includes taking a lead role in contract negotiations and negotiations on work rules and procedural changes., • Accountable for the direction and management of the Maintenance Policy and Support section of Buses to ensure that the technical and maintenance policies necessary to meet the operating goals are formulated, implemented, and maintained. Accountable for developing and maintaining field presence to improve responsiveness, problem solving, and the application of uniform standards for maintenance operations. Defines uniform performance compliance standards for bus cleaning, daily maintenance, diagnostic procedures, and fleet appearance, while identifying and incorporating best practices. Oversees timely and efficient preparation and administration of vendor contracts necessary to support new bus purchase requirements. Oversees the development and administration of the warranty recovery program that identifies and maximizes claim recovery for poor vendor workmanship or defective parts. Accountable for the management of off-site inspection and acceptance criteria for new bus procurement. Accountable for the direction of the operation of all Bus maintenance training facilities, including Zerega Training Center, Depot Field Training Locations, and all maintenance vehicles to ensure effective and efficient field and classroom training environments. Provides strategic support to the EVP’s Office by implementing maintenance strategies aimed at maintaining and elevating operational performance. Oversees the implementation of appropriate system-wide maintenance training initiatives. Oversees the design, implementation and control of standards and procedures for core maintenance training. Oversee the quality assurance team to ensure depots are following policy’s and procedures., • Responsible for directing research, development, management, and execution of new bus initiatives, including the introduction of all electric buses and other zero-emission fleets, and the continued evolution of the hybrid bus fleet, resulting in more effective, efficient, environmentally friendly, and the safety of buses entering customer service, and increased "Mean Distance Between Failure". Takes an industry lead in the incorporation of new technologies and fuel initiatives to achieve a fully zero emission fleet by 2040. EDUCATION AND EXPERIENCE: A Baccalaureate Degree from an accredited college in Transportation, Business Administration, Engineering; Fifteen (15) years of related experience, and eight (8) years which must have been in a managerial/supervisory; or A satisfactory equivalent of combined education and experience requirements in lieu of a degree. DESIRED SKILLS:, • Deep knowledge of vehicle maintenance, repair, engineering, design, testing, and evaluation for diesel, gasoline, hybrid, and electric fleets, • Expertise in maintenance operations, preventive maintenance strategies, and large‑scale fleet management., • Strong understanding of farebox systems, revenue collection equipment, and related reliability programs., • Experience with labor/management negotiations and interpretation of contracts, rules, and procedures., • Knowledge of procurement, warranty recovery processes, vendor contract management, and equipment specifications., • Ability to develop and manage budgets, analyze maintenance data, and support strategic planning initiatives., • Strong leadership experience overseeing large technical teams and complex operational environments., • Ability to manage competing operational priorities and implement effective problem‑solving strategies., • Familiarity with new bus technology development, research initiatives, and zero‑emission fleet transition., • Strong communication and stakeholder‑management skills across internal teams, vendors, unions, and contractors.Selection Method:Based on evaluation of education, skills, experience and interview.Other information:Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”). Equal Employment Opportunity:MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

Job Description About Fay At Fay, our mission is to make nutrition a foundational pillar of preventative care, improving outcomes, accessibility, and affordability at scale. We're building AI-powered infrastructure to transform preventative healthcare. Think that's bold? We're just getting started. Today, Fay is a three-sided marketplace connecting providers, patients, and payers to revolutionize preventative care delivery. Our b2b2c business-in-a-box solution empowers dietitians to deliver high-quality, affordable nutrition care, helps patients take control of their health, and enables payers to build healthier member populations. Nutrition is our starting point, not the finish line. The platform we're building will expand into new areas of preventative health and wellness as we grow. We're proud to be one of the fastest-growing companies in healthtech, backed by category-defining investors like General Catalyst, Forerunner, 1984, and Goldman Sachs. Ready to leverage AI-driven technology to transform preventative care and make a real-world impact on health? Let's talk. About this Role As part of the broader Payer Operations function, you will join the Revenue Cycle Management (RCM) team as a collaborative contributor. In this role, you'll help support the systems, processes, and insights that enable Fay to scale and deliver high-quality experiences for providers, patients, and partners. You'll work across the company to solve ambiguous problems, improve operational performance, and drive business clarity. This is an individual contributor role for someone who thrives in 0→1 environments, enjoys structured problem-solving, and is energized by owning projects end-to-end. You combine analytical comfort with strong business judgment, operational instincts, and tight execution. You're equally fluent in digging into data as you are in designing processes, communicating recommendations, and partnering with stakeholders. If you want a role where your fingerprints will be all over how a rapidly growing healthtech company scales from hundreds to thousands to millions of users, this is it. Please note: We hire across a wide range of experience levels. Compensation will be determined based on skills, qualifications, and years of relevant experience. What You'll Be Doing In this role, you'll work within the Payer Operations team to support and optimize internal revenue cycle operations. You will oversee day-to-day operational workflows, measure and improve the quality of our processes, and partner cross-functionally to strengthen our service delivery model. In addition, you will: • Identify process improvement opportunities by developing a deep understanding of internal RCM workflows, best practices, and operational bottlenecks, • Develop and maintain quality assurance processes to ensure strong workflow adherence and operational excellence, • Oversee daily operational reporting, escalating trends or risks to leadership as needed, • Use data to proactively identify operational gaps, investigate trends, and recommend scalable workflow solutions, • Partner with RCM leadership to support performance management of internal service delivery functions, • Serve as a liaison between RCM operations and cross-functional partners (Product, Engineering, Finance, and Customer Success) to ensure alignment and continuous improvement, • Own recurring operational reporting end-to-end — from data compilation and QA to synthesizing insights and recommending process improvements, • Collaborate closely with Operations, Product, and subject-matter experts to enhance the efficiency, quality, and scalability of our revenue cycle processes, • 2+ years of experience in revenue cycle management consulting or as a supervisor or higher, healthcare operations, or workflow/process improvement, • Strong understanding of RCM technology, workflows, and operational performance metrics, • Highly process-oriented, with the ability to identify workflow gaps and implement improvements, • Detail-oriented with a willingness to dive deep into operational nuances, • Strong Excel (or equivalent data tooling) skills; highly data-savvy, • Strong ability to interpret data to evaluate workflow effectiveness and operational health, • Demonstrated ability to learn quickly and thrive in a fast-paced environment, • Action- and results-oriented, with a track record of driving initiatives forward (Not required, but strong differentiators.) • Experience with analysis and visualization tools such as Metabase, Tableau, Looker, or SQL, • Experience supporting internal operations teams in a high-growth healthcare or health-tech environment

Job DescriptionPlanned Parenthood is the nation’s leading provider and advocate of high-quality, affordable sexual and reproductive health care for all people, as well as the nation’s largest provider of sex education. Planned Parenthood organizations serve all people with care and compassion, with respect, and without judgment, striving to create equitable access to health care. Through health centers, programs in schools and communities, and online resources, Planned Parenthood is a trusted source of reliable education and information that allows people to make informed health decisions. We do all this because we care passionately about helping people lead healthier lives. Planned Parenthood Federation of America (PPFA) is a 501(c)(3) charitable organization that supports the independently incorporated Planned Parenthood affiliates, which operate non-profit health centers across the U.S. PPFA also works to educate the public on and advocate for issues of sexual and reproductive health. Formed as the advocacy arm of Planned Parenthood Federation of America, Planned Parenthood Action Fund is a separate non-profit membership organization tax-exempt under section 501(c)(4). The Action Fund engages in educational, advocacy, and limited electoral activity, including grassroots organizing, legislative advocacy, and voter education in furtherance of the Planned Parenthood mission. Planned Parenthood Federation of America (PPFA) and Planned Parenthood Action Fund (Action Fund)seek a dynamic and collaborative Associate Director of Data Engineering and Reporting. This job reports to the Senior Director of Data, Analytics, and Research in the Research and Policy department. The Research & Insights team provides strategic, data-driven guidance to the External Affairs division and supports the critical work of the national and local Planned Parenthood organizations to conduct equitable, efficient, and effective campaigns. Purpose: • The Associate Director contributes to Planned Parenthood’s mission by planning, designing, and producing actionable reports, integrating data from new tools into our existing ecosystem, and managing our supporter database. As a member of PPFA’s Research & Insights team, the Associate Director manages a portfolio of reports through the development of data products/systems. The Associate Director will be responsible for the full reporting lifecycle from design, development, testing, documentation, and maintenance. They will establish strong relationships with partners and provide exemplary customer service by understanding stakeholder needs and developing targeted, sustainable data solutions, including support for programmatic targeting, audience segmentation, and analysis for campaigns, programs, and elections.Engagement:, • Strategize with PPFA national office departments on data collection, management, and hygiene, analysis, and reporting to inform programs; provide subject matter expertise and technical assistance to create and improve data practices, analyses, and tools, • Consult regularly with end-users at the PPFA National Office and Planned Parenthood affiliates to develop targeted data solutions that inform operational and strategic decision-making, • Provide and communicate sophisticated data analysis through oral and written reports, creative visualization, and tracking documents, including communicating technical and mathematical concepts to non-technical stakeholders, including board members, senior leadership, and PCA leadership, • Provide training as needed to local Planned Parenthood program staff on best practices for use of data and field tools, • Collaborate with vendors and consultants to implement field programs in an organized fashion, including pulling counts and lists, developing experiments, and developing summary materials to explain outcomes and lessons learned, • Demonstrate a commitment to diversity, equity, and inclusion, and ensure all work products consider the impacts of the work on multiple communities, including communities of color, young people, and individuals with diverse gender identities and socioeconomic backgroundsDelivery:, • Design, develop, and maintain reports and data visualizations using analytical tools such as Tableau Desktop. Build and maintain overall reporting infrastructure to support supporter engagement, electoral, advocacy, and organizing program reporting utilizing centralized data systems, • Manipulate and analyze voter, membership, volunteer, and other person-level data, • Oversee and integrate new organizing tools and current databases with our existing data ecosystem and ensure pipelines are delivering reliable, accurate data, • Maintain and document integration pipelines and oversee integration strategy, • Draft and deliver reports/presentations on organizing, elections, and advocacy programs to Planned Parenthood national office leadership, • Support ad-hoc reporting and analysis requests from colleagues across the Federation, • Oversee quality assurance (QA) processes to ensure data products are of high quality, • Assess program goals and impacts, and provide data, targeting, and technological guidance on issues and electoral campaigns, • Demonstrate a commitment to diversity, equity, and inclusion, and ensure all work products consider the impacts of the work on multiple communities, including communities of color, young people, and individuals with diverse gender identities and socioeconomic backgrounds, • Performs other duties as assigned.Knowledge, Skills and Abilities (KSAs):, • At least 5-7 years of experience in political data analysis/management, statistics, or related area required, • At least 2 cycles of experience with electoral, advocacy, or nonprofit data and targeting experience, • Technical proficiency using SQL to develop complex reports required, including experience with:, • Developing database objects (tables, views, and stored procedures), • Microsoft SQL Server, Management Studio, and Microsoft SQL Server Reporting Services (SSRS), • High technical proficiency with Tableau Desktop required, including at least 1 cycle of direct experience with:, • Designing, developing, testing, and creating complex reports, dashboards, and data visualizations, • Developing and publishing Tableau data sources using different data connectors, • Comprehensive knowledge of organizing and electoral data management systems, including VAN and Catalist, • Advanced Microsoft Excel proficiency required, • Experience with GIS (Esri ArcGIS) or other mapping software preferred, • Proficiency with G-Suite and the Microsoft Office suite required, • Experience in disaggregating data and considering the impacts on multiple communities, including communities of color, in technical analysis preferred, • Strong written, verbal, and interpersonal communication skills with keen attention to detail and required, • Experience communicating technical and analytics concepts to nontechnical audiences, • Knowledge of and sensitivity to different racial/ethnic and socioeconomic backgrounds, and people with different gender identities, cultural differences, and disabilities

Job Description Build What Matters Most—Families, Futures, and Your Career Enjoy meaningful work while contributing to an organization that changes lives every day. US Fertility, the nation’s leading partnership of physician-led fertility practices, is redefining what it means to build a career in reproductive medicine. Our team members choose to build their career home at US Fertility because of the hope we inspire in our patients, the lives we help bring into the world, and the culture of excellence we foster across our organization. We share a deep commitment to continuously improving the patient experience and advancing research and development in one of the most dynamic and impactful fields of medicine. Through our national network of premier fertility centers—including RMA of New York—we combine clinical expertise, scientific innovation, and compassionate care. The work we do building families offers purpose, challenge, and personal reward—and we’re just getting started. Opportunity Overview We have an immediate opening for a Medical Office Manager to join our team at RMA of New York in Eastside, New York City. • Schedule: Monday through Friday, from 7:00 AM to 3:30 PM Eastern Time How You’ll Contribute At US Fertility, collaboration is fundamental to how we work. There is undeniable strength in numbers—and support is always within reach. Whether collaborating with more than 200 highly respected physicians nationwide or partnering with colleagues who are passionate about solving meaningful problems, you’ll be surrounded by a team committed to shared success. In this role, the Medical Office Manager will: • Duties will include the following; other duties may be assigned to meet business needs, • This position is responsible for providing management and direction for their site in all areas of local operations including employee supervision, training and development, patient satisfaction, quality assurance, financial integrity of the assigned site, and facility appearance and maintenance., • Supervises and redirects assigned staff as needed to improve operational efficiencies and service delivery., • Responsible for coordinating the training and orientation of new staff; and training existing staff on new or revised program policies and procedures., • Maintains a high standard of staff performance by coaching, counseling, and disciplining employees, planning, monitoring, and appraising job results., • Helps to set goals for assigned staff and motivates staff to accomplish the goals. Serves as a support and a resource to all., • Fosters quality patient services and clinical operations by communicating with staff and physicians, enforcing practice operational and human resource policies and procedures., • Serves as a resource for questions and issues related to a range of operational issues including but not limited to patient scheduling, staff schedules, patient billing, insurance coverage, office and medical supplies and equipment, practice administrative procedures and policy, compliance with federal, local and state agencies, budgetary issues, patient complaints, staff issues, etc., • Complies with HIPAA standards & regulations and ensure office staff are in compliance and trained appropriately., • Assists in the development of the annual budget for assigned location., • Acts as liaison between the Practice and all vendors and service contractors providing goods or services at the assigned site., • Works closely with Regional Executive Director of Operations/ Director of Operations to ensure location operations remain within budget. We’re looking for professionals who bring both technical skill and a deep sense of responsibility to the care experience—individuals who thrive in environments where excellence, empathy, and accountability matter. Qualifications and Skills Include: • Associate's degree in business administration or other relevant field required, Bachelors’ degree preferred. Additional years of relevant experience beyond that required may be substituted for higher education., • Clinical related degree and/or applicable work experience preferred., • Minimum 3 years’ experience in healthcare industry required., • Prior Supervisory/Management experience; demonstrated leadership qualities & activities required., • Financial background & prior experience such as a background with developing and maintaining budgets and general accounting preferred., • Must have a high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact, and diplomacy., • Must be able to interact and communicate with individuals at all levels of the organization., • Clear and effective communication skills., • Proficiency in a variety of computer software applications in word processing, database, and presentation software (MSWord, Excel, PowerPoint)., • Self-starter that adapts well to change in a fast-paced, dynamic environment, • Ability to work as part of a multi-disciplinary team and promote team building is required., • Verbal and written abilities to communicate accurately and concisely required., • Excellent interpersonal skills and ability to build and maintain effective working relationships required., • Demonstrated expertise in continuous quality improvement, customer service, and team building. What We Offer US Fertility is proud to provide a competitive, comprehensive benefits package designed to support our team members—professionally and personally—across all employment types. Full-Time Employees (30+ hours/week) • Medical, dental, and vision insurance, • 401(k) with company match, • Tuition assistance and professional development support, • Performance-based bonus opportunities, • Generous paid time off, paid holidays, and paid parental leave, • Life and disability benefits, • Fertility Discount Program, • 401(k) with company match, • Performance-based bonus opportunities, • 401(k) with company match US Fertility and its network partners believe that a diverse workforce is essential to fulfilling our mission of expanding patient access to the highest standards of fertility care. We are committed to equitable and inclusive hiring practices that ensure our clinical and operational teams reflect and support the diverse communities and patients we serve. Across our national footprint, US Fertility is a leader in offering clinical, administrative, and operational career opportunities at locations throughout the United States. We are equally committed to developing individual strengths, promoting from within, and supporting long-term career growth. This is a moment of growth, innovation, and impact. Take the next step in your career with US Fertility—and help shape the future of fertility care.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role The Partnerships Account Manager supports Charlie Health's Partnerships team by ensuring top notch patient experience and referral source experience for our go-to-market channels. You'll play a critical role in supporting patients' journey into care with Charlie Health, while maintaining the accuracy and efficiency of our internal systems — helping ensure that every client seeking care can be connected to the right treatment pathway without delay. You will be responsible for educating key stakeholders about our offerings, addressing access barriers, and designing programs tailored to the unique mental health needs of employee populations. You will be both internal- and patient-facing in your day to day, driving significant access for patients and referral sources alike. This position requires purpose-driven individuals who can effectively communicate the value of our services within the corporate ecosystem. While this work can be complex, every interaction you have will contribute to the well-being of employees and their families nationwide. This role is ideal for someone who is highly organized, detail-oriented, and motivated by operational excellence. You'll work closely with internal stakeholders to support complex admissions and discharge workflows, maintain data quality, top-tier patient and referral source customer service, and support the broader goal of expanding access to life-saving mental health care.This role will play a critical role in designing, operationalizing, and executing cross-functional workflows that ensure an optimal referral experience, including accurate patient data capture, authorization, timely admission, compliance, and patient and referral source support throughout the Charlie Health experience. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • SLA and KPI Development, • Work cross-functionally to design performance standards and metrics to ensure scalable and consistent performance; manage team to performance and quality standards, • Process Design and Improvement, • Continuously evaluate and optimize pre-admission, in-care, and post-care operational processes to enhance efficiency, accuracy, and scalability. Identify automation opportunities and implement solutions to streamline workflows and reduce manual effort, • Manual Data Entry:, • Execute data entry tasks, ensuring data is entered accurately and efficiently into relevant systems or databases. Establish quality control measures to minimize errors and maintain data integrity, • Review and process referral information daily to ensure accuracy and completeness, • Maintain up-to-date and organized referral and provider data in internal systems, • Create and update account and contact records to reflect new or changing provider relationships, • Quality Assurance:, • Support development and scalability of quality assurance measures and perform regular audits to validate the accuracy and completeness of data. Develop and maintain documentation of data processes, standards, and best practices, • Cross-Functional Collaboration:, • Bachelor's degree in Business, Operations, Healthcare, • 1–2 years of experience in an operations, administrative, or data-entry-focused role (healthcare experience a plus), • Exceptional attention to detail and accuracy in managing data, • Excellent organizational and time-management skills, with the ability to manage high-volume workflows, • Proficiency with CRM platforms (Salesforce experience preferred) and comfort working with digital tools and databases, • Strong written and verbal communication skills and a collaborative working style, • Ability to work independently, prioritize multiple tasks, and meet deadlines, • Passion for Charlie Health's mission to expand access to high-quality mental health care, • Exceptional communication and deescalation skills, you are motivated by solving difficult problems for clients and providing exceptional service, • Exceptional interpersonal, listening, and relationship-building skills, • Resourceful with a natural ability to structure and solve ambiguous business problems, • Proactive self-starter and natural multitasker with a willingness to "be scrappy" driving continuous improvement, • Ability to work flexible hours to meet the needs of the team and patients Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $60,000 and $80,000 per year at the commencement of employment. In addition to base compensation, this role also offers a performance bonus. The expected total cash compensation range, including potential bonus, will be between $69,000 and $91,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-REMOTE Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionDescription: Title: Senior Care Manager Department: Prevention and Intervention Reports To: Senior Director of Health Homes Location: 56 Bay Street, Staten Island, NY 10301 Position Status: Full-Time FLSA Status: Non-Exempt Pay & Benefits: The pay range for this role is generally $46,300 - $51,300 commensurate with relevant experience and qualifications and in alignment with internal equity. Additionally, we offer an excellent benefits package that includes generous paid time off (4 weeks of vacation plus paid holidays, personal, and sick time), medical, dental, vision, supplemental benefits including employer provided basic life insurance and employee assistance programs, tuition reimbursement and fitness reimbursement after 1 year of employment, a retirement plan that includes employer matching, and more! Community Health Action of Staten Island (CHASI) drives dramatic improvements in the health of New Yorkers by feeding people who are hungry, healing families broken apart by violence, and bridging the gaps between people and the compassionate health care they deserve. CHASI provides outreach, education, prevention, and direct support services for populations most affected by health disparities – people with low or no income, low-income people with chronic illnesses, people with criminal justice involvement, people who use drugs, domestic violence survivors, people of color, and the LGBTQ community. POSITION SUMMARY: The Health Home program ensures persons living with chronic illness get the care and services they need. This may mean fewer trips to the emergency room or less time spent in the hospital, getting regular care and treatment from providers, or obtaining food and a safe place to live. The Health Home Senior Care Manager acts as care management lead and provide assistance to the Senior Director of Health Homes with daily program operations while ensuring the quality of care for clients and adherence to program standards. The Health Home Senior Care Manager is responsible for tracking engagement, reviewing program documentation such as HARP eligibility Assessments or Plans of Care, and the provision of adequate support for Health home clients. The Health Home Senior Care Manager is an integral part of the team in promoting program services, establishing referral sources and maintaining relationships with service providers to coordinate care for the community. The Health Home Senior Care Manager will consistently exhibit core values of teamwork, advocacy and exceptional customer service. DUTIES & RESPONSIBILITIES: • Manage a caseload of high-acuity clients, ensuring the delivery of comprehensive, person-centered care in alignment with Health home program standards., • Monitor client-level engagement and overall program performance to ensure quality service delivery and timely interventions., • Ensure continuity of care by providing case management services during staff vacancies or absences., • Review and approve client documentation, including assessments and care plans, to ensure accuracy, timeliness, and compliance with regulatory and programmatic requirements., • Track and maintain up-to-date documentation for HARP/CORE eligibility assessments and Plans of Care (POCs), ensuring alignment with state and program guidelines., • Facilitate the progression of eligible clients through the HARP/CORE process to secure timely access to Home and Community-Based Services (HCBS)., • Oversee client enrollment, eligibility verification, and assignment processes to ensure efficient and appropriate service allocation., • Deliver crisis intervention and employ de-escalation techniques to manage urgent client needs and ensure safety., • Analyze program data and complete performance reports to monitor compliance with contractual, regulatory, and internal benchmarks., • Lead quality assurance and continuous quality improvement initiatives aimed at enhancing program operations and client outcomes., • Conduct ongoing reviews of service delivery models and client satisfaction to identify and implement process enhancements., • Participate in relevant trainings to maintain up-to-date clinical knowledge and ensure adherence to evolving best practices and standards., • Facilitate regular staff meetings, individual supervisions, clinical case reviews, and in-service trainings to support team development and effective case management., • Ensure consistent communication with team members regarding updates to policies, procedures, and departmental objectives., • Conduct community-based field visits to support client engagement, compliance with Health Home standards, and coordination of care as needed., • Perform all functions in alignment with CHASI’s Mission, Vision, and Core Values., • Other duties as assigned. Requirements: QUALIFICATIONS: • Can actively listen to feedback and direction and take action accordingly., • Composes client documentation, reports, presentations, emails, and other communications that are clear, accurate, and well-organized., • Understands and conveys information and instructions so that the message accomplishes its intended purpose clearly with col leagues, clients, and external parties., • At least three years of direct service experience in Health Home program or other programs related to chronic disease management or other intensive case management.

Job Description Operations Assistant - Brilliant Earth - Secaucus, NJ Our Operations team is dedicated to delivering excellence from the time a customer places an order to the moment a customer opens their package. The team coordinates and executes day to day operations while maintaining strong relationships with our partners. As a team member, you will collaborate within a close-knit team, and learn every aspect of the business. Join our team of committed problem solvers who are passionate about ensuring that every Brilliant Earth purchase meets the highest standards of quality and craftsmanship. To learn more about what it means to be a member of our Operations team, click here to check out our recent blog post! The targeted budget for this position is $21/hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you’ll do: • Receive product and enter product details into our internal system, • Perform quality assurance checks on incoming and outgoing product, • Review orders to ensure they are ready to ship to customers, • Support customer care team via phone and email with any product-related escalations, • Complete a high volume of data entry within a specified time frame, ensuring accuracy, • Meet goals and targets as assigned by leadership, • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a vendor or teammate in person, via email, or by chat, you’re clear and concise., • Master of Collaboration. You’re a team player. You believe that in order to transform the jewelry industry, we all have to work together!, • Experience in data entry or administrative fields preferred, • Experience in a fast-paced, high-volume work environment At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise, and an interview with one of our leaders! #IND333 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee’s specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR pblVsrkVAC

Job Description About Bridewell One of the most exciting prospects in the cyber security sector today, Bridewell is a leading cyber security services company specialising in protecting and transforming critical business functions for some of the world's most trusted organisations. We are the trusted partner for operators of essential services and provide end-to-end cyber security capabilities that help our clients overcome their security challenges, allowing them to operate safely and securely. Bridewell holds the Gold level, Investors in People award which we feel solidifies and reflects on the outstanding calibre that makes us truly one team. Overview We are looking for an industry expert to lead and grow a team of cyber security consultants in the United States as we continue our expansion in the region, delivering large scale transformational projects, implementing compliance frameworks, and managing multiple customer relationships. Previously operating at a minimum of a Principal Consultant level, you will be responsible for leading customer delivery engagements and management of a growing delivery team. You will have a strong knowledge across cyber security disciplines and control frameworks, often servicing as a point of escalation for your team and providing services directly into customers. The role forms part of Bridewell’s leadership team, where you will be involved in shaping services, leading on key initiatives and be at the forefront of driving our business forward. Requirements The Role - here’s what you will do: As a key part of Bridewell’s Leadership Team, the Professional Services Lead is involved in supporting the development of high-level strategy, service development, project delivery oversight and providing a direct delivery role on key customer engagements as and when required. This will include developing strong working relationships with Bridewell clients, ensuring projects are delivered to a high standard and working across the organisation to support the delivery of key company strategic objectives. You will report directly to the COO, leading a team of cyber security consultants that operate across a diverse set of disciplines ranging from the implementations of frameworks such as ISO27001, Supplier Assurance, and Data Privacy across all of Bridewell’s service portfolio. Regularly apply your substantial, relevant and up to date knowledge of Cyber Security, having expertise and experience across a number of areas, often acting as a key point of authority or escalation from managers and wider members of your team. Balancing client delivery, strategic initiatives and working as a key member of the leadership team you must also have the ability to manage and develop other Principal Consultants, Team Leaders and Consultants across the company. The United States is a key growth area for Bridewell and therefore you will be expected to leverage your extensive personal network and key senior relationships to develop new business opportunities for the Bridewell US business whilst ensuring high quality day to day delivery and maintaining exceptional client satisfaction. Further Breakdown of key responsibilities: • Leading a Bridewell Delivery team of multi-disciplinary Consultants., • Responsible for the development, performance management and ongoing continual improvement of service areas., • Accountability for annual company objectives., • Collaborating with the wider business to ensure that all services lines and associated methodologies are best in class., • Accountability for client revenue retention and responsible for the delivery of client engagements, working directly with senior customer stakeholders and your teams within Bridewell Consulting to deliver successful outcomes., • Providing advice, leadership and expertise across your projects in areas such as but not limited to:, • Implementation of Control Frameworks such as ISO27001, NIST, ISO27701, ISO22301, CIS Controls, CMMC, HIPAA and PCI DSS., • Development of client assessment approaches dependant on customer industry, requirements and operating context., • Play a key role, supporting sales activities and having key input and decision making in areas of proposal development, client presentations and pre-sales material., • Working with Bridewell People, Admin and Finance teams to ensure that all Bridewell internal project delivery requirements are being met such as resource planning, commercial planning, timesheet billing and invoicing., • Be a key voice for the Company by producing blog material, supporting webinars and representing Bridewell at events as and when required., • Support the COO on the shaping of strategy, services, client initiatives and internal company matters as and when required., • Work with the People function to develop a working culture which allows diverse teams to collaborate in an inclusive manner, where everyone’s contribution is valued., • Use your expertise and experience across various technologies, environments and projects to understand our clients maturity and strategic direction to develop appropriate roadmaps and services, taking into account organizational, commercial and funding considerations, • Work with our Recruitment Team to build Bridewell’s capability in your area of expertise, using your knowledge to attract great talent. Experience You will have strong, demonstrable expertise in several of the following areas: • Implementing security standards and frameworks such as ISO27001, ISO22301, ISO27701, PCI DSS, PSN, CMMC, HIPAA, CIS Controls and NIST CSF., • Developing, implementing and conducting cyber security risk assessments and risk management activities across technical and executive audiences., • Expertise across several cyber security domains e.g. Security Operations, IAM, Cloud, Risk, Control Frameworks/Standards., • Up to date knowledge of IT environments covering on premise infrastructure, private and public cloud infrastructure. and managing risk management activities, • Leading a business development engagement such as growing existing client relationship, RFPs, public speaking, pre-sale collateral., • Managing a team of consultants and projects within a fast paced, commercial environment., • Working within an operational security role or security management/leadership position, • Working at all levels of an organisation and managing stakeholders effectively., • Developing services and solutions to drive revenue growth., • Operating as an escalation on complex matters that require expertise, stakeholder management and strong customer relationships to deliver successful outcomes. What's in it for you? Our vision is to create a safe, inclusive digital world where people and organisations can thrive. Our values of Do the Right Thing, One Team and Above and Beyond emphasises the importance of the part we play in society, and our commitment to our people and clients. Our story to-date has been phenomenal, but success doesn't end here and as we continue to grow and scale, we want to keep the same culture, passion and commitment to high quality that has enabled us to get this far. Bridewell will provide a great career opportunity with continual development as well as the following: • 15 Days Holiday - Plus buy and sell options, • Flexible Working (around core office hours), • Company Pension, • Personal Day & Birthday Off - After 1 year of service, • Family Leave - After 1 year of service, • Life Assurance, • Private Healthcare Location: Bridewell operates a hybrid and flexible working policy, however you will be required to travel to different sites on occasion. Bridewell values diversity in the workplace and is a fair and equal opportunity employer. We are committed to creating an equal and inclusive working environment, with the aim that our employees will be truly representative of all sections of society and each person feels respected and able to give their best.

Job Description Job Title: Associate Director, Program Success Team: Innovation Team Location: In person in New York City (NY) Employment Type: Full-time FLSA Classification: Exempt Start Date: ASAP About Braven Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career-accelerating program. We work with higher education and employer partners to offer a life-changing experience that begins with a semester-long course for college students, followed by support that lasts through graduation. Together, our ambition is to help rebuild the middle class and revitalize the American Dream. To learn more, take a look at Braven’s Jobs Report. About the Role As Braven scales its centralized-course model to serve more Braven Fellows across an expanding portfolio of our higher education partners, including the University of Mount Saint Vincent, the Associate Director, Program Success, plays a critical role in ensuring a high-quality course experience. This individual is responsible for managing a pool of part-time Graders. You will reinforce Braven's ever-evolving grading strategy and systems, ensuring strong alignment with academic policies and campus-specific norms. Additionally, this Associate Director serves as the primary point of contact for our volunteer career coaches, whom we call Leadership Coaches (LC’s) during the term—responding to questions, escalating challenges, and ensuring they feel connected and supported. This highly collaborative role blends execution, coaching, and quality assurance to help deliver an exceptional experience for both Fellows and those who support them. This role will be on the Innovation Team’s Central Delivery Team and report to the Director of Accelerator Success. What You’ll Do Stakeholder Management (40%) • Supervise and support a pool of part-time Graders for the Braven Leadership and Career Accelerator course, including onboarding, quality assurance, and feedback cycles., • Collaborate with Program Facilitators and Director, Academic Success, to implement volunteer support and accountability structures, including coaching for underperforming LCs., • Co-design and lead grader training cycles and communities of practice (regular peer learning groups) to ensure grading consistency and alignment with the University of Mount Saint Vincent standards., • Ensure rubric adherence and grading turnaround times are met across all sites and sections., • Implement periodic audits of feedback quality and ensure clarity and alignment with learning objectives., • Manage grading performance dashboards and share trends and insights with the Central Delivery leadership team., • Partner with the Director, Academic Success and Centralized Delivery of the Accelerator teammates to maintain a high-quality, joyful volunteer experience through consistent communication, resources, and recognition., • Track volunteer engagement, issues, and performance in systems like Salesforce and escalate to the appropriate teammates when interventions are needed., • Partner with cross-functional CDA teammates to build and refine scalable systems that support grader and volunteer success., • Share insights from grading and LC data to inform product, training, and course design improvements., • Bachelor's Degree, • At least 3 years of work experience in a related field, • Demonstrated empathy and effectiveness in working directly with secondary or college-level students from diverse backgrounds, particularly in moments of academic struggle or stress., • Experience managing and supporting part-time staff or volunteers, including the ability to delegate effectively and provide clear, constructive feedback., • Strong interpersonal and coaching skills, with the ability to support and mentor volunteers and facilitators, including those with significantly more experience or seniority., • Exceptional customer service skills, with the ability to communicate clearly, patiently, and professionally with students, staff, and volunteers., • Excellent organizational and analytical skills with the ability to create, operationalize, and manage project plans, meeting milestones and deadlines, and a focus on using data and metrics to drive decisions and measure performance, • Excellent relationship builder with the ability to find common ground, build consensus, and strengthen collaboration among diverse stakeholders. You exemplify a customer service mindset., • Comfort with a high level of ambiguity and the ability and desire to work in an ambiguous environment, • Comfort using collaboration and data tools like Google Suite, Salesforce, Slack, and Jira (or similar systems), • Demonstrated commitment to building strong and welcoming cultures that help to develop others., • Exemplification of Braven’s core values, • Experience that has informed your belief in Braven’s mission and has prepared you to work with, or for, Braven’s student Fellow population Please know that no one ever meets 100% of the preferred qualifications. If much of this describes you, we encourage you to apply. Work Demands • Ability to work in-person in New York City (NYC) at least 3 days per week, • Travel up to 1-2 times per quarter across Braven’s higher education partners and for Braven team gatherings, • Ability to work an adjusted schedule to support the facilitation of weekly programming up to 3 evenings per week and 1-2 weekends per semester, • Authorized to work in the U.S. While the interview process may vary slightly, the general process will be: • Phone screen with Talent Team member, • Performance Task, • Interview with Hiring Manager, • Panel Interview with Key Partners Starting salary within the range is determined by role scope and qualifications, with new hires starting at the lower end to allow for growth with performance. Braven does not base compensation on individual candidate salary expectations and is committed to maintaining internal equity. The salary ranges, by geographic market, for this role are set forth $69,000-$86,200. This is based on a 50-hour work week. This is a full-time, regular, exempt, and benefits-eligible position where you will be working at 100% capacity. Braven also provides competitive, comprehensive benefits, recognition, and career development. While Braven reserves the right to change benefits at any time, current benefits include: • Unlimited vacation time in addition to org-wide holidays and week-long shutdowns in July and the end of the calendar year (this is a minimum of 19 days per year), • Match of your 401K contribution up to 5% of your base annual salary, starting your first full month, • Coverage of 85% of the health insurance premium for employee and dependents, • A one-month paid sabbatical after 4 years on staff Location We gather in the office 3 days a week (Tuesday through Thursday) and work remotely 2 days a week (Monday and Friday). Therefore, we require teammates to live within commuting distance of one of our hubs: New York City. Each teammate can use at least two flex days per week to work remotely. We believe in the magic, connection, and collaboration that happens when people work together face-to-face, and we believe in giving people flexibility to focus, balance personal priorities, and save themselves two to three commutes per week. Braven is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor. We encourage talented individuals of all backgrounds to apply.

Job DescriptionCompany Description Williams Lea by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries. We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly. Job Description Schedule: Monday - Friday, 11:00am - 7:30pm The Senior Presentation Associate position is responsible for providing presentation services for our clients. Job duties (* denotes an “essential function”) • *Utilize appropriate logs and/or tracking software for all presentation work, • *Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle, • *Perform work in presentation design, including, but not limited to creating pitch books and materials, creating, editing, and error correcting multiple document types to support the client’s brand; intake and workflow coordination functions, as needed, • *Exercise independent judgment & use established procedures, standards and formats to edit, proof, create, or otherwise complete presentation requests to client satisfaction, • *Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions, • *Communicate with team members, lead, supervisor or client on job or deadline concerns, • *Meet contracted deadlines for service delivery to our clients, • *Troubleshoot basic software or hardware problems, • Help to foster a proactive environment of continuous service enhancement and relationship building with the client, • Perform Quality Assurance on own work and/or work of others, as requested, • Adhere to Williams Lea Tag policies, in addition to client policies, • Use equipment and supplies in a cost efficient manner Qualifications, • High school diploma or equivalent, • 3+ years’ presentation experience preferably in a legal, banking or large corporate environment, • Advanced skill in the use MS Office software (Excel, PowerPoint, Visio as examples); strong keyboarding and typing skills, • Adept with other software programs for editing and/or creating documents; specifically, Adobe PDF & Creative Suite (Illustrator, Photoshop as examples), • Strong attention to detail; able to work on multiple projects simultaneously, • Able to apply intermediate to advanced requisite knowledge of appropriate grammar, spelling, composition to work requests, • Must have good organizational skills, • Must be able to meet deadlines and complete all projects in a timely manner, • Ability to handle sensitive and/or confidential documents and information, • Able to exercise good judgment to make decisions that conform to business needs and policy, • Able to troubleshoot more complex or advanced tasks, equipment or software concerns on own; understands when to escalate a problem to a supervisory level, • Ability to maintain professional composure when working with immediate deadlines, • Ability to work both independently and collaboratively as part of a team, • Ability to work in a fast paced environment, • Ability to communicate professionally both verbally and in writing, • Must be self-motivated with a positive attitude, • Proven customer service skills are required in order to create, maintain and enhance customer relationships Additional Information The salary range for this role at the noted RRD location is $32.00 - $34.00 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts. #LI-MY1 #LI-hybrid #WLNAT All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans

Job DescriptionCompany Description New Line Structures & Development LLC is a New York City-based construction management firm – a collaboration of accomplished, top-tier industry professionals successfully dedicated to meeting the rigorous demands, schedules, and challenges of the construction process. We offer a wide range of services including Pre-Construction Consultation, Construction Management, Owner’s Representative, General Contracting, Design/Build, Value Engineering, Estimating & Purchasing, Commissioning, Scheduling & Lean Construction, Quality Assurance, Risk Management, VDC/BIM Coordination, and Sustainable Building. We specialize in commercial and residential ground up and retail projects. We are looking for a motivated Entry-Level Construction Project Engineer to join our dynamic team. Job Description A Project Manager coordinates and supervises one or more construction projects. Project Managers oversee employees and interface with all parties involved in the project including clients. The successful candidate will oversee all project phases, ensuring timely delivery, budget adherence, and compliance with quality and safety standards. This role demands strong organizational skills, technical expertise, and the ability to coordinate with diverse stakeholders. Qualifications EDUCATION AND EXPERIENCE: • Bachelor’s degree in Construction Management, Engineering and Architecture, • Great customer service and communication skills, • Proven leadership skills and ability to delegate work, • Excellent time management skills, ability to estimate work effort and time needed for various construction jobs, • Good writing skills for proposals and reports, • Excellent technical skills and understanding of construction methods, contracts and blueprints, • High level of professionalism and motivation 1. Collaborates with engineers, architects and construction personnel to oversee all project phases, ensuring timely delivery, budget adherence, and compliance with quality and safety standards, 2. Direct project teams, including subcontractors, engineers, and field crews, to meet project objectives. Delegate work, 3. Plan, execute, and close projects by managing schedules, budgets, and resources. Must problem solve to address delays, emergencies, or other issues. Ensure work complies with plans, specifications, and regulatory requirements through regular site inspections, 4. Comply with safety and building codes as well as legal requirements. Implement and enforce OSHA safety protocols, 5. Reporting progress to clients. Act as the primary liaison with clients, agencies, and stakeholders, providing updates and resolving issues, 6. Explaining contract and technical matters in a clear manner. Maintain detailed records, including progress reports, submittals, and closeout documents, 7. Preparing budgets, cost estimates, schedules and timelines. Track project costs, prepare budgets, and manage change orders to ensure profitability., 8. Provide directions to all work groups to ensure completion of projects. Ensure work complies with plans, specifications, and regulatory requirements through regular site inspections Additional Information All your information will be kept confidential according to EEO guidelines. Salary range: $130K - 180K yearly

Job Description If you are a current YAI employee, please click this link to apply through your Workday account. Key/Essential Functions & Responsibilities • Develops, maintains and implements nursing policies and procedures that conform to current standards of nursing practice, organizational philosophy and operational policies, while maintaining compliance with State, Federal and other applicable laws and regulations., • Ensures that all new hires and existing staff receive appropriate training and/or retraining on the Electronic Health Record and other applications as required by the organization., • Oversees and supervises day-to-day operations of nurses (RNs and LPNs) and Medical Assistants (MAs) through direct oversight of Registered Nurse(s) and Charge LPNs for all Premier locations, ensuring compliant and quality service delivery., • In collaboration with Charge LPNs, ensures appropriate staffing and schedules for nursing and MAs to support operational needs and participates in recruitment and selection of staff, as needed., • Supports management, growth and development of staff by ensuring and/or documenting supervisions, regularly evaluating work performance and completing performance evaluations in accordance with Premier Policies., • Conducts regular reviews of nursing-related policies, procedures and practices, recommending changes to increase efficiency and effectiveness or improve quality of care and patient experience., • Communicates and implements all new or updated policies and procedures to nursing department staff and monitors to ensure successful implementation., • Monitors to ensure that the administrative team is participating in management team meetings and grand rounds and regularly conducting morning huddles to support the delivery of quality care, as evidenced by adequate services and staff coverage; participates in meetings, as needed., • Ensures that nursing staff appropriately document, bill and close out nursing encounters., • Demonstrates knowledge of application of clinical quality indicators and proactively monitors performance relative to these indicators, analyzing data and addressing deficiencies or areas for improvement., • Works with other Premier administrators to ensure the development and implementation of policies and procedures that support quality improvement and quality assurance, regularly monitoring adherence to all applicable safety and health regulations and internal standards to ensure patient safety and maintain physical safety of the facilities., • Ensures facility compliance and routine inspections of all clinic locations to guarantee all mandates are met including but not limited to Emergency carts, inspection of all medical equipment, vaccines and all other medical supplies., • Regularly monitors and receives updates from Charge LPNs to ensure clinics maintain and order adequate inventory of medications and other medical supplies., • Collaborates with Call Center Manager to monitor customer service, timeliness and resolutions relating to inquiries or requests received on the prescription and nursing hotlines., • Supports the organization with all Patient Center Medical Home (PCMH) measures; works with Information Technology Department to gather all reports, documents and data needed to fulfill grant requirements and ensures that all workflows and policies are followed., • In collaboration with administrative team, oversees consultants involved with various grants including PCMH and Meaningful Use., • Acts as Site Security Administrator for all Premier locations and coordinates operations with Charge Nurses for the Vaccines for Children (VFC) program., • Works with Director of Clinical Operations, Medical Director and other administrators on Premier Initiatives, as requested., • Performs all other duties, as assigned. Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g. lifting, assisting lifting, standing, etc.) • Valid license and current registration as a Registered Nurse issued by the New York State Education Department (NYSED); and, • Current Basic Life Support (BLS) certification for Healthcare Providers; and, • Five (5) years of professional nursing experience including use of an Electronic Health Record (EHR) system in a healthcare facility., • Ability to handle a fast-paced environment and appropriately prioritize tasks based on importance to meet deadlines or other requirements., • Excellent interpersonal, problem solving and communication skills, along with the ability to effectively interact with patients and clinicians, while providing quality service., • Proficiency with Microsoft Office, email management and electronic health record, including the ability to understand or learn to operate or use computer equipment, software and/or electronic programs., • Well organized and detail oriented., • Must possess and demonstrate a high degree of leadership and organizational ability. Preferred Qualification Requirements (desired requirements beyond MQRs above) • Bachelor or Master of Science in Nursing degree, • RN experience in an outpatient medical clinic and/or experience supervising clinical staff as a nursing supervisor, manager or head/charge nurse, • Experience with patients with intellectual and/or developmental disabilities (I/DD), • Verbal and/or written fluency in a second language, Spanish highly preferred Compensation • $118,000.00 Annually All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer. To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.

Job Description Fairstead is a purpose-driven real estate firm dedicated to building affordable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns and manages a portfolio of more than 27,000 apartments across 28 states. As an integrated owner, operator, and innovator, Fairstead brings development, construction, and property management under one unified platform to deliver high-quality affordable housing that serves our residents at scale. At Fairstead, we believe affordable housing should be thoughtfully designed, professionally managed, and responsibly operated. We seek to create and preserve housing that serves residents while delivering long-term value to communities, partners, and stakeholders. Fairstead challenges industry norms through our tech-forward, entrepreneurial approach to affordable housing. In addition to core real estate capabilities, we operate innovative service lines designed to improve resident outcomes, strengthen communities, and drive operational efficiency. We embrace digital transformation, data-driven decision-making, and emerging technologies, including AI, to build scalable systems that support sustainable growth, grounded in a culture of entrepreneurship, innovation, partnership, dedication, and integrity. Fairstead has an exciting opportunity to oversee a region of growing properties. The Regional Property Manager oversees the day-to-day operations of communities in their assigned region, implementing policies, procedures, and practices to enable each property to meet budgeted financial goals and achieve operational performance objectives. RESPONSIBILITIES: • Complete oversight of all real estate property management functions including managing the day-to-day administrative and maintenance operations in their region., • Creates and implements leasing and marketing plans, resident relations, budget preparation and financial reporting, and monitoring compliance with HUD., • Prepares monthly variance analysis reports (Financial Overviews) for submission to CFO (Chief Financial Officer)., • Conducts monthly budget review to ensure sites are meeting NOI., • Ensures that all resident complaints are handled expeditiously, diplomatically, and professionally., • Supervises the appropriate building security measures, incident documentation, lease violation reports and proper notification of management, owner, and/or insurance carriers where necessary., • Develops, implements, and assures continued implementation of preventive maintenance programs., • Ensures that maximum economic rents are achieved through active rent level management, general and targeted outreach methods, assurance of leasing skills, and resident retention programs., • Responsible for vouchering through TRACS and ensuring all voucher related issues are handled expeditiously and turned around to the Contract Administrator., • Coordinates with staff & third-party contractors to ensure all work orders are closed out with signatures and photos of all work., • Approves the purchases of large-scale items/repairs., • Performs other related duties as required. BENEFITS: • Generous employer contribution for Medical Insurance through Meritain Health., • Employer Paid Vision Plans., • Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%., • 12+ paid Holidays., • 20 days of PTO., • 7 Sick days., • Employer Paid Life Insurance., • Flexible Spending Account., • Nationwide Pet Insurance., • Disability Insurance., • Laser Correction Discount., • Employee Discounts on appliances, apparel, and more. QUALIFICATIONS: • Two (2) years of experience as a Regional Property Manager., • Proficiency in YARDI and Realpage is required., • Experience with preparation and oversight of REAC and MOR inspections., • Exceptional communication, customer service, and organizational skills., • Ability to diffuse difficult situations., • Knowledge of the NYC residential market (Rent Stabilization, DHCR, HPD)., • In-depth knowledge of Affordable Housing., • Ability to manage multiple priorities while demonstrating the initiative to produce results and resolve problems., • Bilingual in English and Spanish is a plus., • Able to effectively present information and respond to questions from management, vendors, and associates., • Adhere to tight deadlines and quick turnaround for deliverables., • Ability to work collaboratively in a dynamic environment where adaptability is imperative., • Strong written and oral skills., • Accurate with a strong attention to detail. Salary Range$100,000—$120,000 USD Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks. For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at

Key Responsibilities: Manage customer inquiries via live chat (multiple chats at once) Resolve complex or escalated issues beyond entry-level agents Provide accurate product/service information Review chats for quality assurance and compliance Collaborate with supervisors to improve processes Core S

Job Description If you focus on executing well during your shift, thrive in a fast-paced environment, take pride in your work, arrive on time and love solving problems with a smile- we want you on our front line! A-1 Affordable Construction, a trusted name in the chimney & roofing industry, is hiring a dynamic Customer Service Representative to help us deliver exceptional first impressions to our valued customers. Our Customer Service team is highly valued and plays a very important role at A-1 Affordable as they act as the initial point of contact for customers and accounts. We’re serious about delivering a top-notch experience for our customers, and we expect the same dedication from you. We offer a team-focused environment, ongoing training, and a culture built on accountability, reliability, honesty, and pride in our work. As the voice of A-1 Affordable, you'll play a critical role in welcoming customers and guiding them through the intake process. You’ll: * Create an unforgettable first impression with upbeat, confident communication * Answer incoming calls, ask smart questions, and schedule appointments like a pro * Input and maintain customer information in our system with laser-focused accuracy * Qualify calls and connect customers with the right departments * Be receptive to feedback as our calls are recorded for quality assurance * Proactively reach out to our customer base to keep appointments flowing as needed * Tackle basic administrative and clerical tasks that keep the office running smoothly * Build product and service knowledge (we train you!) to deliver top-tier customer guidance Position Details: * Pay: $18–$21 per hour * Schedule Options: Monday–Friday, 7:30am–5:00pm or 10:00am–7:00pm, Alternating Saturdays: 7:30am–5:00pm * Location: In-person position based in Clifton, New Jersey At A-1 Affordable, we’re proud to be an established company with over 30 years of success in the home services industry. While we’re known for our expertise in chimney work, our company has grown far beyond that—with over 30 professional office staff supporting a range of departments including customer service, inside sales, marketing, permits, installation, accounting, and property management. We believe in building careers, not just jobs—and we’re proud to promote from within. Many of our current leaders started in entry-level roles and grew with the company. As we continue to expand our infrastructure, we’re always looking for talented, well-presented professionals that would rather be working instead of doom scrolling. Are you ready to become a part of something special? Company DescriptionA-1 Affordable Construction Inc. is a leading Chimney, Roofing, Gutter, and Masonry company. We’re a respected name in the home service industry with decades of proven results and a company culture rooted in professionalism, reliability, and pride in our work. You’ll be joining a supportive, growth-oriented environment where your expertise will have real impact.A-1 Affordable Construction Inc. is a leading Chimney, Roofing, Gutter, and Masonry company. We’re a respected name in the home service industry with decades of proven results and a company culture rooted in professionalism, reliability, and pride in our work. You’ll be joining a supportive, growth-oriented environment where your expertise will have real impact.

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW Under supervision of the Program Director the Clinical Supervisor will provide clinical oversight and quality assurance to all unlicensed and licensed staff clinicians who provide substance and alcohol abuse services in an OTP program setting. The Clinical Supervisor is responsible for adherence to all applicable licensing, supervision, billing, documentation requirements and overseeing the timeliness and quality of a staff member’s clinical work. The Clinical Supervisor is responsible for client case record reviews, performance improvement and quality improvement to include all required monthly reports. KEY ESSENTIAL FUNCTIONS • Responsible for the daily operations and performance of the OTP program, • Manage OTP clinic operations to budgeted and planned results., • Work closely with staff via weekly supervision to ensure the completion of performance goals. Provides ongoing, regular feedback and performance evaluation to clinicians on the quality and timeliness of their clinical work as well as their caseload. Also solicits feedback from clinicians regarding supervision and whether needs are being met., • Monitor caseloads and ensure the supervisees comply with all agency, clinical, legal and ethical practices. Review and co-sign supervisees’ clinical documentation to include but not limited to methadone dose change request forms, bio-psychosocial history, initial treatment plans and treatment plans reviews., • Becomes familiar with APG and ICD-10 billing codes to include DSM V diagnosis codes., • Oversight and monitoring of billable hours of service required. Provide support, training, and remediation where needed to assist supervisees in meeting program’s billing expectations and caseload requirements, charting, recordkeeping, documentation standards and all other quality assurance standards., • Communicate any concerns about quality of clinician’s work to Program Director in a timely manner., • Become familiar with ACACIA policies and procedures and implements in OTP program. Ensures all administrative and clinical policies and procedures are implemented appropriately and effectively. Also ensures all medical and other services to which patients may be referred are known to staff and made available to patients., • Communicate with and ensures compliance with regulatory bodies (OASAS, Joint Commission, SAMHSA, DEA, HIPPA) to include state and federal regulations., • Assist with partnering opportunities, linkage/support agreements and other critical relationships to drive census growth and meet regulatory requirements., • Work closely with Medical Director, Program Director, and Operations Director in a variety of areas including but not limited to: compliance with federal and state rules; laws and regulations; compliance with Joint Commission, SAMHSA, OASAS and DEA; performance improvement initiatives; measure of success; productivity goals; quality client care; customer service; operational enhancement; growth of client census; contractual requirements; standardization and conformity; best practices and plans for continuous improvement, • Become familiar with Joint Commission and OTP federal and state laws, regulations, etc. and the applications of such., • Participate in community relations and development activities to drive and maintain census., • Identify and implement tactical steps to increase and retain census., • Work with clinic team to ensure operations are prepared to handle increased census., • Identify training needs and makes recommendations to the Program Director. Provides education and training opportunities to all staff to meet required training needs for OTP program., • Participate collaboratively as part of a multidisciplinary team, able to proactively collaborate with other supervisors and program director to ensure best possible training for supervisees and service delivery for clients., • Facilitate weekly case conferences and group supervision; monthly clinical and medical staff meetings to include incident reporting, client satisfaction surveys, PI, QI and chart review findings., • Participate in Acacia meetings, program meetings and required trainings as required., • Contribute to a six month and annual performance evaluations of clinical staff. Helps clinicians identify personal development goals for the year and collaboratively monitors progress toward these goals., • Must be a Qualified Health Professional (QHP) to provide clinical supervision in good standing with the appropriate licensing or certifying authority, as applicable.:, • Certified Advanced CASAC (CASAC-A); or, • Certified Master CASAC (CASAC-M); or, • Licensed Master/Clinical Social Worker (LMSW, LCSW); or Licensed Mental Health Practitioners (LMHC, LCAT, LMFT, Psychoanalyst); or, • Certified Rehabilitation Counselor (CRC)., • Education Requirements, • CASAC-A – Bachelor’s degree, • CASAC-M – Master’s degree, • LMSW, LCSW, LMHC, LCAT, LMFT, Psychoanalyst and CRC requires Master degree., • 3+ years previous relevant clinical work experience in the substance use disorder field of which one year must be supervisory., • OASAS Substance Use Disorder training required to be completed within one year of hire date:, • Medicated Assisted Treatment (MAT);, • Screening, Brief Intervention and Referral to Treatment (SBIRT);, • Confidentiality (3 hours);, • Canon of Ethics (6 hours);, • Clinical Supervision I & II (total 30 hours)., • Ability to use business acumen to exercise good judgment and decision-making., • Ability to deal with sensitive issues with diplomacy and discretion., • Must be able to multi- task with strong organizational skills., • Efficiency and time management., • Excellent interpersonal skills and able to communicate both verbally and in written form., • Commitment to cultural diversity and sensitivity., • Ability to maintain a professional demeanor under pressure and operate with a keen sense of urgency and commitment to quality. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description Do you have experience in building maintenance, janitorial or similar industries? Do you have strong management experience and good communication skills? If you answered yes, consider this great opportunity with City Wide! THIS ROLE REQUIRES THE ABILITY TO TRAVEL WITHIN A TERRITORY. SERVICE AREAS BELOW. Service Areas: • Hudson County, • Staten Island, • Carlstadt, Lyndhurst, the Rutherfords Pay Rate Depends on Experience and Capabilities ($22.50/hr - $25/hr) Looking for part time up to full time employment. Hours vary throughout the week but are sometime between 4pm to 12am. Primarily 2nd shift. We are seeking a Janitorial Compliance Night Manager to join our team! The Night Manager is responsible for assisting with management of contract compliance for designated building maintenance services, as well as maintaining the relationship between City Wide and Independent Contractors. Employee must possess ability to review the client contract and check that work expectations have been met. Essential functions • Develop and maintain productive, working relationships with Independent Contractors (IC) by communicating client priorities and collaborating on solving problems., • Review scope of work and ensure quality assurance per account to retain existing business and gain new business., • Communicate with Facility Services Manager daily for any issues that need immediate attention, including the nightly recap via email or phone message., • Make recommendations for IC work assignments, manage to client standards and company guidelines and discharge if not meeting service level agreement., • Manage inspections, customer complaints, customer requests, new client starts, or VIP treatment needing attention., • Execute City Wide’s New-Start Policy, Customer Compliant Policy, Four Star Policy, and other operational policies and procedures., • Ensure compliance with client policies & procedures, approved cleaning tools and equipment and their proper use., • High school diploma required or equivalent experience in commercial janitorial services industry., • 3 years of prior experience in management; coaching, motivating, developing, and leading a team in multi-unit or locations., • 3-5 years of Janitorial / Building Maintenance Experience, • Strong planning, organization skills, and attention to detail., • Bilingual is a plus!, • Reliable transportation, • Willingness to get jump in to clean when needed, • CRM experience preferred. Physical Demands The physical demands are representative of requirements that must be met by an employee to successfully perform the essential functions of this job. Constant sitting, bending, standing, and walking. Ability to lift up to 75 pounds. Benefits City Wide offers a competitive compensation and benefits package for this position.

Job Description As a Regional Nurse Manager at Sollis Health, you will provide concierge emergency medical care to Sollis patients in our clinics and have administrative responsibilities overseeing the RNs in your assigned region. You will work to drive Sollis' Mission and Vision forward, creating a patient-centric environment in a concierge medical setting, helping to deliver medical care. Responsibilities: • Work 16 hours clinical and 24 administrative as a Regional Nurse Manager for a 40 hour work week, • Provide medical care for Sollis' patients with the supervision/direction of an attending Physician or Physician Assistant., • Assess and treat patients which includes obtaining clinical samples, performing point-of-care testing, obtaining blood samples, providing general symptom management and recommendations within your scope., • Perform medical procedures that include obtaining IV access, phlebotomy, administering vaccines, performing POC rapid tests, administering IV medications and fluids, and performing EKGs., • Document patient information in our electronic medical record., • Provide direct oversight of Registered Nurses and the care provided to patients in your region., • Responsible for maintaining and tracking medication and vaccination inventory as well as general inventory and quarterly counts, in collaboration with Operations leadership, • Help to develop and implement plans and schedules for fully staffing our nursing shifts, while minimizing the use of overtime and meeting the targeted budget and productivity goals., • Accountable for Medbank management including reporting and quality control., • Order medical supplies, vaccines and medications as needed for patient care and the function of the center. Partner with Operations to order and perform maintenance on medical equipment as needed., • Ensure that all newly hired nurses in your region are fully trained and setup for success, • Work with our Medical Directors and Operations Team to develop and implement process improvement plans, related to nursing functions., • Initiate and participate in the planning, implementation and evaluation of quality assurance and performance improvement activities, in collaboration with a Sollis Nursing Leadership Team and the Regional Medical Director., • Develop monthly shift schedules and entering schedules into Sollis' time tracking system, • Participate in the interviewing and hiring of Nurse candidates for your region, • Collaborate with your HRBP to manage any performance or HR related issues., • Provide formal mid-year and end-of-year feedback direct reports., • Observe, evaluate, coach and mentor nursing staff in your region, holding them accountable to Sollis' standards for quality medical care and great customer service., • Ensure standardization of practice through the implementation of current policies and procedures., • Hold routine staff meetings and huddles focusing on patient care, safety and satisfaction., • Be available by phone or in person for unexpected emergent situations or questions that arise from time to time., • Promote optimal infection control and safety practices. We believe extraordinary people come from a variety of backgrounds, but ideally we would expect that you have: • Bachelor's degree required, Master's degree preferred, • Must possess a valid license and current registration, issued by the New York as a Registered Nurse., • Must have at least 2 years of leadership experience and 5 years of emergency medicine nursing experience. Our people are our greatest asset, so we designed a comprehensive compensation and benefit package that matches. Some of our offerings include: • Excellent benefits, including healthcare, dental, vision, • 401K with 3% match, • 12 Observed holidays, • Free Sollis Health membership for you and your eligible family members, • Employee stock options offering, • Bonus This is the range of pay for New York City candidates only. Sollis is a multi-state employer and this rate/range may not reflect the pay for positions that are performed solely in localities outside of New York City. Furthermore, actual pay is dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, location, education, etc. About Sollis Health Sollis Health is the first and only medical membership that's on-demand 24/7, 365. We live up to the concierge promise: with just one call, our members experience unparalleled care and follow-up on their schedule and their terms. Our members never wonder if it's a "real" emergency. They simply call Sollis for immediate access to ER-trained medical teams, on-site labs and imaging, expedited specialist appointments, and care navigation that's all under one roof. With unlimited 24/7 virtual and in-person support from locations in Manhattan, the Hamptons, Los Angeles, South Florida, and San Francisco, Sollis puts our members in first class by handling all medical issues—big or small—with expert concierge care anytime, anywhere.

Job DescriptionRegional Operations Manager, Tea Around Town About Tea Around Town & TopView Group Imagine an elegant tea room experience, but on a double-decker bus, charming its way through bustling city streets. That's Tea Around Town! Launched in 2023, we've quickly become a sensation, gracing the pages of NBC News and Time Out. Our mission is to deliver world-class, white-glove service, consistently, while seamlessly blending demanding schedules with cost efficiency. We're part of TopView Group, a dynamic and rapidly expanding global experiences company. Powered by our in-house technology, our diverse portfolio includes hop-on hop-off bus tours in iconic cities like NYC and London, unique events such as the North Pole Express, scenic cruises, bike rentals, walking tours, and attraction passes. We thrive in a fast-paced, entrepreneurial environment, constantly expanding our horizons both vertically and horizontally. If you're an entrepreneurial spirit ready to innovate and grow, you'll feel right at home. About the Role: Regional Operations Manager Are you a highly motivated and experienced operations leader with a passion for delivering exceptional guest experiences? Do you excel at driving efficiency and managing multi-location operations in a fast-paced, dynamic environment? As our Regional Operations Manager for Tea Around Town, you'll be the linchpin of our operational success. You'll be fully accountable for the entire Tea Around Town experience, from ensuring flawless execution of every detail to optimizing operational efficiency. Reporting directly to the Director of Operations, you'll play a pivotal role in supporting our ambitious growth plans, leading cross-functional teams, and guaranteeing the seamless delivery of our unique mobile tea room experience. The ideal candidate isn't just a strategic thinker; you possess an exceptional eye for detail and a proven track record of optimizing operational excellence within upscale, multi-location food & beverage or hospitality environments. If you're ready to make a significant impact on a rapidly growing, innovative brand, we want to hear from you! Key Responsibilities: • Oversee and Elevate the Entire Experience: Take full ownership of all Tea Around Town operations (both front and back of house) across 5-6 markets, ensuring flawless product execution and consistently delivering a world-class, white-glove experience on every single trip., • Drive Financial Performance: Analyze daily, weekly, and monthly reports to proactively manage labor, inventory, and cost controls, consistently achieving cost efficiency and exceeding product financial goals for each assigned location., • Financial Stewardship: Collaborate closely with the finance team to develop and manage operational budgets, monitor expenditures, identify cost-saving opportunities, and uphold financial discipline., • Lead and Develop High-Performing Teams: Recruit, hire, train, schedule, manage, and continuously monitor and optimize the performance of all operational staff, fostering a culture of excellence and accountability., • Optimize Operational Efficiency & Scalability: Develop and streamline procedures and processes to support rapid product scalability. Identify bottlenecks and inefficiencies, proposing and implementing enhancements to maximize resource utilization and increase cost efficiency., • Strategic Vendor Management: Manage all operations for assigned locations, including oversight of internal teams and performance management of key vendors such as the caterer, maintenance facility. Ensure vendors meet service expectations and cost targets; identify and onboard new vendors as needed to maintain operational excellence., • Collaborate for Success: Work seamlessly with cross-functional teams across the organization to execute product changes, promotions, press events, and new product launches, fostering productive relationships and promoting inter-departmental synergy., • Enhance Customer Satisfaction: Proactively gather and analyze customer feedback from various channels, translating insights into actionable changes to continuously improve the customer experience., • Uphold Uncompromising Standards: Ensure consistent adherence to Tea Around Town's high standards of food quality, service, and guest experience. Refine quality assurance procedures, identify gaps, and implement timely corrective actions., • Manage Inventory & Mitigate Risk: Oversee meticulous inventory management through regular cycle counts and maintenance activities, ensuring accuracy. Identify potential operational risks and develop robust contingency plans to ensure business continuity. Requirements: • Education: Bachelor's degree in Business Administration, Restaurant/Hospitality Management, or a related field., • Experience: A minimum of 10 years of management experience in multi-location, upscale chain restaurants or high-volume food & beverage operations., • Hands-On Leadership: A highly hands-on approach with strong, decisive problem-solving capabilities, even under pressure., • Data-Driven Decisions: Demonstrated ability to leverage data and analytics to inform strategic decisions and drive operational improvements., • Adaptability: Proven ability to thrive in a fast-paced, dynamic environment and swiftly adapt to evolving business needs., • Team Leadership: Exceptional abilities in building, motivating, and leading high-performing operational teams., • Communication & Organization: Excellent communication skills (written and verbal), strong organizational abilities, and meticulous attention to detail., • Availability: Work 50+ hours a week, including weekends and holidays, as needed to support operations., • Travel: Ability to travel 50% of the time across your assigned territory., • Location: This position is based in New York, with the specific territory to be assigned. Why Join Tea Around Town? Joining Tea Around Town means becoming part of an innovative and rapidly expanding brand within the successful TopView Group. We offer a unique, high-end hospitality experience that's truly one-of-a-kind. We value entrepreneurial spirit, growth, and continuous improvement. We offer a competitive compensation package that includes: • Salary up to $135,000 base plus bonus!, • Paid Time Off, • Comprehensive Health Insurance (Medical, Dental, Vision) jvkpcdunC0

Job DescriptionCompany Description Williams Lea by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries. We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly Job Description Position summary The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics (copy) and mail services in both physical and digital environments, with support for services in hospitality, facilities, audio/visual, reception, and other Williams Lea service lines as needed. Job duties (* denotes an “essential function”) • *Utilize appropriate logs for all office services work., • *Ensure that job tickets are properly filled out before beginning work., • *Perform work in office services, primarily reprographics, mail and intake functions according to established procedures., • *Follow procedures to run jobs in proper order., • *Communicate with supervisor or client on job or deadline issues., • *Meet contracted deadlines for accepting, completing, and delivering all work., • *Troubleshoot basic equipment problems., • Be able to lift up to 50 lbs. on a regular basis., • Prioritize workflow., • Performs Quality Assurance on own and work of others., • Load machines with various paper, toner, supplies., • Answer telephone, emails, and place service calls when needed., • Interact with clients in person, over the phone or electronically., • Adhere to Williams Lea policies in addition to client site policies., • Position operates at sites with maximum of 24/7 operations. Individual shift requirements will vary by site., • Ability to work overtime as needed., • Work is performed in a professional work environment., • Professional attire required., • Hazards include working with office machines (copiers, faxes, scanners, bindery equipment, paper cutters) and cleaning supplies and toner., • Must be able to work standing up all or most of the timeQualifications Job qualifications • High school diploma or equivalent., • Minimum (1) year office services experience preferably in a legal, banking or large corporate environment., • Skilled in the use of mail, phone, email, digital reprographics and mail equipment., • Familiar with general back office procedures to meet and maintain client satisfaction., • Proven customer service skills are required in order to create, maintain and enhance customer relationships., • Good written and verbal communication skills, including professional telephone and email etiquette., • Attention to detail with good organizational skills., • Must be able to meet deadlines and complete all projects in a timely manner., • Ability to handle sensitive and/or confidential documents and information., • Able to make independent decisions that conform to business needs and policy., • Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level., • Must work well in a team environment., • Must be able to interact effectively with multi-functional and diverse backgrounds., • Ability to work in a fast-paced environment., • Must be self-motivated with positive can-do attitude. Additional Information The rate of pay for this role at the noted RRD location is $19 / hour. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts. Shift: Monday - Friday, 9am-6pm #GOC #LI-0925 #li-onsite #WLNAT All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans

Job DescriptionPOSITION SUMMARY As part of a multi-disciplinary team providing medical care, the PCA is responsible for patient intake in the clinic and front desk, obtaining complete medical history, provides education about human sexuality, family planning, abortion, colposcopy, LEEP and general health education, as applicable. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Front Desk: Patient Reception and Visit Flow (15%) • Monitor health screenings at front desk. • Greet all patients and visitors according to PPGNY standards and collect all pertinent demographic and billing information, including insurance verification, following PPGNY and NYSDSS guidelines. • Change and update patient demographics in electronic health record.• Initiate CVR (superbill) and activate electronic health record to start visit. • Sign appropriate consents and reception forms. • Manage walk-in clients according to availability in the schedule. Scheduling, Appointment Schedule Management, Phones (15%) • Answers phones and triages patient calls, including appointment management. • Scrub the schedule and prepare charts for next day services according to information required by visit type and services requested. Billing and Revenue Cycle Duties (10%)• Process supply requests, collect payments and co-pays in accordance with PPGNY supply sales, cash handling, and banking policies. Reconcile audit reports to payments and prepare deposits. • Screen all patients for eligibility for in-state assisted insurance programs while assisting patients in completing these insurance applications if applicable. Monitor and Maintain Office and Waiting Areas (5%)• Responsible for opening and closing front desk area. • Maintain waiting room and office area to ensure appearance is welcoming, private and professional. Other Office Duties (5%)• Respond to patient requests. • Follow all safety and security procedures and guidelines. • Participate in health center/affiliate efforts to achieve established goals for productivity and revenue cycle. • Adhere to affiliate goals and policies on professionalism, wait time in-clinic and on the phone, and the system for addressing client complaints. • Other duties as assigned Clinical Services:SRH Patient Care (15%) • Reviews the patient health history for completeness and records findings. Alerts APC regarding critical information about the patient chief complaint, history of present illness, and other patient information. • Documents competently in the electronic medical record using the correct PPGNY templates and forms• Assists in promoting optimum center operations, excellent patient service and compliance with both agency and funding source policies and regulations. • Participates in health center/affiliate efforts to achieve established goals for productivity. • Adheres to affiliate goals and policies on professionalism, wait time in-clinic and on the phone, and the system for addressing client complaints. • Assess flow of patients through health center to minimize patient wait times. • Assists in the orientation and training of new clinic staff, as indicated • Ensures charge capture and financial reporting by accurately documenting in EHR and completing CVR data as appropriate for all medical and counseling services provided. • Ensures access to interpreter services for patients with communication barriers. • Performs other duties as assigned Patient Education (15%)• Provides health education and care related to sexual and reproductive healthcare • Provide accurate patient centered, non-judgmental, education according to MS&G and signs informed consent related to visit. Lab and Quality Assurance Activities (5%)• Performs laboratory tests as ordered, completes laboratory requisitions, and packages labs for transport according to PPGNY lab procedures. Runs Daily Controls • Performs clinic opening and closing duties; clinic and equipment cleaning; restocking supplies, etc. Reports facility and equipment issues, as indicated • Follows all lab and quality assurance protocols; uses appropriate personal protective equipment (PPE) and infection control precautions ICA Patient Care (5%)• Assists in abortion service in a variety of functions as needed, including abortion counseling, Products of Conception (POC) room, infections prevention float and assisting in surgical room. Maintenance of Clinical Skills and Competencies (10%)• Attends monthly didactics and incorporates information into daily care provision.• Maintains clinical skills and competencies as required by PPGNY, PPFA, and NYS DOH. Participates in annual competency checks and training for all new services, tests, and skills as assigned. CORE COMPETENCIES• A demonstrated commitment to PPGNY’s mission related to bodily autonomy, health equity, and gender and racial justice • A demonstrated commitment to learning about and enhancing practices related to racial equity and its impact on healthcare systems. • Strong relationship building and communication skills, including an ability to work and build trust across cultural differences related to related to race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin or ability; and to reflect on one’s personal identity with humility • Ability to provide compassionate, non-judgmental and culturally responsive care across race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin or ability; and demonstrates deep sense of accountability to patient experience REQUIRED SKILLS/ABILITIES:Interpersonal • Excellent customer service and communication skills • Ability to remain focused and calm in stressful situations • Excellent interpersonal and verbal skills • Superior oral and written communication skills • Ability to work effectively as part of team Technical • High degree of comfort with electronic health record Work Habits/Attributes • Keen attention to detail • Excellent organizational skills • The ability to produce high quality work in a fast-paced environment with changing and/or competing priorities • Ability to exercise sound judgment and independent decision-making skills • Ability to produce reliable, high quality work with minimal direct supervision • Ability to follow HIPAA Policies and Procedures• Ability to work a flexible or extended schedule, including evenings and weekends, as operational demands require REQUIRED QUALIFICATIONS • Minimum education High school diploma/GED, • Licensures/CertificationsValid State of New York Driver’s license preferredPREFERRED QUALIFICATIONS, • Previous experience working with electronic health records, • Proficiency in other languages preferred, • Prior Planned Parenthood employment, • Prior health care employment, • Previous experience in a high-volume customer service role, • Basic Life Support (BLS) certification.TYPICAL PHYSICAL DEMANDS, • Requires prolonged sitting and repetitive tasks including use of a computer. Frequent standing, walking, bending. Must be able to walk up and down stairs. Requires lifting or moving of patients/supplies/equipment. Visual acuity sufficient to perform frequent work on a computer screen and review printed reports and other materials. Requires the ability to hear and to communicate orally with others. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets, and medical equipment and will require reaching, grasping, pushing and pulling.TYPICAL WORKING CONDITIONS, • This job operates in a professional office environment. Potential exposure to communicable diseases and other conditions in a health center environment. May require travel to other health centers, at times in inclement weather. Requires flexible schedule and during peak activity periods work in excess of 7.5 hours per day and/or 37.5 hours per week. Schedule, • M: 7:45am-7:00pm, • T: 7:45am-7:00pm, • W: 7:45am-7:00pm, • Th: 7:45am-7:00pm, • F: 7:45am-6:00pm

Job Description Mission Statement: Baltic Street Wellness Solutions is committed to providing peer recovery, person-centered, trauma-informed, and compassionate services to those with mental health lived experiences. Vision: Our vision is to drive a cultural transformation within the mental health community by advocating for the underserved, educating for change, and inspiring wellness. We approach our role with cultural humility and mindfulness of oppressive systems. Our Core Values: • We value a mentoring philosophy delivered by staff with peer-lived experiences., • We value the recovery journey of every individual with a mental health diagnosis., • We value the personal and professional experiences of our staff and board members., • We value community action to change societal views to break the stigma of mental health through advocacy within all systems., • We value everyone's desire to have opportunities to obtain their visions of wellness., • We value education and training to enhance an individual's opportunities for growth in one's journey to self-discovery. Position Summary Reporting to The Division Director, the Program Manager supervises departmental staff in day-to-day activities Program Management • Manage a caseload of housed clients., • Supervise housing specialists at Bronx and Brooklyn Sites., • Conduct a regular schedule of staff meetings in each program to ensure the timely sharing of information regarding clients, policy changes, events and all matters pertinent to the daily operations of the programs. Provide a written agenda and meeting minutes for all staff meetings., • Develop and implement all applicable safety standards., • Maintain relationships with landlords and his/her designee., • Interview perspective clients for admission., • Participate as a member of the agency’s management team., • Provide support and assistance to other members of the team as needed., • Develop and implement all applicable safety standards., • Ensure all policies and procedures are followed., • On-call responsibilities, if applicable to program type., • Teach and model the principles and practices of recovery and self-help., • Follow procedure for medical and or psychiatric emergencies., • Work cooperatively with all internal and external entities. Personnel Management • Ensure adequate staffing schedule., • Provide regular performance evaluations for supervisees and assist them with expanding and enhancing their skills and knowledge., • Review and approve weekly request for time off and submit to Division Director for review., • Monitor staff attendance and respond to trends and or problems., • Participate in recruitment, training, and supervision for housing specialists., • Provide on-going in-service training and coordinate additional training, consistent with agency priorities and mission, and within budgetary guidelines and restrictions. Quality Assurance • Ensure that all programs meet the pertinent standards established by the New York State Office of Mental Health., • Ensure that all program policies, procedures and practices established by Baltic Street Wellness Solutions are followed., • Ensure the administrative, program and client records are maintained in a timely, complete, and organized manner, consistent with all applicable policies, Solicit feedback monitor customer and stakeholder satisfaction., • Review and investigate incident reports and submit to Division Director., • Solicit feedback monitor customer and stakeholder satisfaction., • Conduct periodic compliance audits of all records., • Respond to grievances according to agency policy., • Implement processes and practices that support continuous quality improvement., • Produce Quarterly/ Monthly reports Community Relations • Maintain collaborative interagency relationships, • Assist with public and community relations., • Conduct training and presentations to other organizations to promote the reputation of Baltic Street Wellness Solutions, and to enhance the knowledge in the field. Other Duties • Participate in training sessions designed to enhance growth and skill development., • Maintain and protect the confidential nature of all matter related to this position., • Other duties may be assigned by the agency or Division Director., • Manage CAIRS data base., • Foothold Awards Database to track and monitor housing services rendered. Qualifications • Bachelor’s degree with at least two years’ experience in a mental health setting or a human services setting., • Knowledge of government entitlement programs, • New York State Certified Peer Specialists certification (Active) - or must be Re-certified within 5 months of hiring, • Previous experience in a supervisory or leadership capacity is a must, • Experience working with individuals that receive behavioral health services., • The ability to work as an effective team member is essential., • Proficient in Microsoft Office 365, and internet navigation, • Bilingual a plus but not required, • Driver’s License a plus but not required Baltic Street Wellness Solutions will require selected candidates to submit proof of complete vaccination against COVID-19 and having received a booster shot. If a candidate has a qualifying medical condition or religious exemption that contraindicates a COVID-19 vaccination, an exemption form should be requested from Human Resources. PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit; reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

Job Description Job title: Director of Social Services Reports to: Program Director FLSA Status: Exempt / Full Time Date Issued: April 2021 POSITION SUMMARY: The Social Services Director is responsible for supervision and staff development, program planning and development, and client services. The essential functions of the job include, but are not limited to the duties listed in the job description. DUTIES AND RESPONSIBILITIES: • Responsible for providing orientation to casework staff (Caseworkers, Housing specialists, Residential Aides), and instruct staff on social services policies and procedures., • Supervises day to day operations and clinical staff, • Provides Administrative and programmatic supervision to case management and residential aide staff., • Facilitates regular case conferences and conducts weekly staff meetings., • Completing Reports for DHS (SOTA, Quarterly and 5/6 reports), • Completing Monitoring Instrument CAP, • Joining the 11 AM conference call with DHS, • Assigns cases to case managers and schedules work according to priority., • Audits client records and ensures compliance with DHS and HPCDC, regulatory, funding agency requirements and guidelines., • Assesses, trading and coaches case managers, housing specialist and residential aides on work assignments and community resources., • Supervises and documents incident reporting and distributes related notices within 24 hours., • Reviews services plans, program notes, and other required client documentation to ensure comprehensiveness and compliance with HPCDC and regulatory agency requirements. Signs off on final documents prior to filing client charts., • Ensures housings documentations is completed in a timely manager for submission to housing providers., • Manages caseload in the absence of the Case Manager., • Prepares and submits required reports and statistics in a timely manner., • Prepares staff schedules and monitors payroll., • Supervises client databases to ensure accuracy of client information., • Evaluate staff work performance per agency policy and professional standards., • Review disciplinary actions and administer performance reviews for social services staff., • Develop staff training curriculum., • Is on call to address emergency needs on a 24-hour basis. PROGRAM PLANNING AND DEVELOPMENT • Establishes service linkages with community resources, both public and private., • Develops tools and procedures to measure achievement and target goals., • Assess improvements in service delivery proves. Identify, recommend and implement necessary changes with supervisor., • Work with Administrative team, to develop funding proposals for existing and new services., • Utilize and ensure compliance with the Quality Assurance program for Social Services. CLIENT SERVICES • Work with IT team, ensure utilization and monitor client case tracking system., • Responsible for monitoring client statistics and ensuring timely delivery of reports to Program Director., • Responsible for the daily operation of client services and for developing a supportive environment for staff and consumers., • Recommends and develops policies and procedures to enhance social services program performance. Employee may be required to carry out additional duties as assigned by Supervisor. ADDITIONAL JOB FUNCTIONS: • Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., • Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. • Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., • Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., • Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., • Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., • Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., • Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., • Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., • Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., • Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. • Minimum Required Education & Experience:, • Bachelor’s Degree in Social work or related field, • Certification in First Aid, CPR, • Strong written and verbal communication skills, • Strong interpersonal skills and the ability to work independently or in a team setting, • Strong team building and coaching skills and resourcefulness., • Strong computer skills, • Experience with homeless and mentally ill population., • Preferred Education & Experience:, • Masters degree in clinical field (MSW preferred., • 2 years related experience of clinical and supervisory experience., • Previous work experience with homeless population, MICA, or Veterans community, • Foreign languages a plus, • Computer Skills:, • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.), • Language skills:, • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees., • Bilingual is preferred

Job Description CD Baby is the world's largest digital distribution platform for independent artists. For more than 20 years, we've empowered creators to release their music to Spotify, Apple Music, YouTube, Amazon Music, TikTok, Instagram, and 150+ platforms worldwide—paying out nearly $1 billion Built by artists, for artists, CD Baby is a mission-driven, artist-first company. Our Customer Experience team plays a critical role in protecting artist trust, resolving complex issues, and ensuring creators can focus on what matters most: making music. We're looking for a Customer Support Manager to own the operational excellence of our Customer Support function while staying deeply connected to the artist experience. This role sits at the core of our CX organization. You'll partner closely with the Director of CX to execute strategy and manage and develop our Customer Support team. You'll be accountable for day-to-day performance across all support tiers, while also leading meaningful initiatives that improve quality, scalability, and efficiency. We're looking for an experienced Customer Experience (CX) Operations Manager to help optimize, maintain, and evolve our CX systems — with a strong initial focus on our existing Zendesk implementation. This role is ideal for someone who thrives at the intersection of systems, process, and customer empathy — and who's excited by the opportunity to help CD Baby artists have a seamless distribution experience. This is a hands-on leadership role for someone who owns outcomes end-to-end. You'll stay close to the details, handle mid-level escalations, use data to surface systemic issues, and elevate our support operations to get us ready for our next stage of growth. This hybrid role will be based in our New York City office location. What You Do: Team Leadership • Lead day-to-day Customer Support operations across daily, weekly, and monthly workflows, • Own customer service KPIs, including response times, satisfaction scores, and qualitative feedback, • Act as operational lead during incidents or high-impact issues, • Develop deep expertise in the independent music ecosystem and product suite, • Handle tickets daily to stay close to customer sentiment and trends, • Set standards for quality, speed, and tone across all channels, • Build scalable processes, training, and documentation, • Own reporting across Zendesk Explore and Google Suite, • Track and improve CSAT, resolution rates, response times, and automation performance, • Use data to identify inefficiencies and drive measurable improvements, • Work cross-functionally with Product, Tech, and Digital Operations to deliver scalable improvements that reduce contact rates and increase efficiency, • Support the Director of Customer Experience in driving automation and operational projects that raise the bar for customer experience, • 5+ years as an experienced customer support leader with strong operational and people-management skills, • Previous experience in music distribution or music tech industries a plus!, • Comfortable operating in complex domains involving royalties, metadata, rights, and platform integrations, • Strong data analysis skills - confident using Google Sheets (pivot tables, formulas) to interpret trends and performance, • Technically advanced experience with CRM systems, automation tools, and AI-driven workflows (e.g., Zendesk, Intercom, or similar), • Excellent written and verbal communication skills, • Demonstrated ability to reduce contact rate, improve efficiency, and scale quality customer support operations, • Comfortable with change, ambiguity, and fast iteration - able to prioritize what matters most without losing sight of the details, • Hands-on, decisive, and accountable—you spot problems and fix them, • Ample opportunities to work with leaders and employees across our business, • Work in a collaborative environment full of mission driven, innovative, and passionate people, • Be part of an open, welcoming, and inclusive culture Ensuring a diverse and inclusive workplace where we learn from each other is core to CD Baby's values. We welcome and encourage all applicants of different backgrounds, experiences, abilities and perspectives to apply.

Job DescriptionAbout Away We believe travel makes us better. Launched in 2016 with one perfectly designed carry-on, we now offer a range of luggage and travel essentials for every journey. Together we create, innovate, and embark on this journey as a community of travelers, helping to make travel more seamless for everyone. Join The Crew We are hiring a Manager, Customer Experience to lead our Customer Experience team. This position reports to the Sr. Operations Manager, CX, and takes Away further by overseeing the daily execution and long-term strategy of our global support operations. You will act as a key advocate for our customers, bridging the gap between frontline feedback and cross-functional solutions to ensure a seamless, high-growth service model. In addition to the responsibilities below, this position will oversee a team of Senior internal CX Associates and manage our offshore BPO partner team. What you’ll do as the Manager, Customer Experience * You’ll lead, mentor, and develop a high-performing CX organization, including direct management of internal teams and strategic oversight of our BPO operations to ensure a cohesive service experience * You’ll define, monitor, and optimize departmental KPIs and SLAs across all channels, identifying long-term performance trends and implementing strategic pivots to improve global service delivery * You’ll drive accountability with offshore partners by leading regular business reviews, auditing quality assurance standards, and ensuring staffing levels are optimized to meet seasonal demand and budgetary targets * You’ll manage escalations and exceptions, maintaining a deep connection to the customer experience and frontline workflows by periodically engaging in direct ticket handling to identify friction points and coaching opportunities * You’ll oversee the new hire onboarding and experience, driving continuous learning with CX Enablement and L&D to identify skill gaps and enhance an education roadmap aligned with achieving operational excellence * You’ll analyze customer sentiment and operational data to identify systemic gaps, preparing and presenting performance reports and actionable recommendations to leadership * You’ll foster a culture of continuous improvement and high engagement, building a robust talent pipeline and bench through active coaching, career pathing, and performance management Who you are * You have a minimum of 5 years of experience in Customer Experience or Retail Operations, with at least 2 years in a formal people management role * You have a proven track record of managing offshore or outsourced (BPO) partners and maintaining quality standards across global teams * You have expertise in CX metrics (CSAT, NPS, FRT, AHT) and a demonstrated ability to move these levers through process improvement and strategic pivoting * You are familiar with CX technology stacks (e.g., Kustomer, Zendesk, Gladly, Salesforce), quality assurance platforms (e.g., MaestroQA); experience with CX AI technology is strongly preferred, but not required * You have past experience translating complex customer data into actionable insights for cross-functional teams, including senior leadership * You have experience leading teams through high-growth environments or seasonal surges (e.g., peak holiday periods) with a calm, solution-oriented approach * You’re creative and innovative; you love to build great new things that are fresh and unique while staying on brand * You’re agile, and motivated by a fast-paced and ever changing environment * You’re passionate about transforming travel for all (but that’s a given!) Excited to join the team, but not sure you meet all of the qualifications? Please apply, we’d still love to hear from you. Who We Are * We’re travelers. Travel is about the journey - the transformative experiences and the growth each trip offers. All employees are encouraged to take time to get away through our variety of time away from work offerings. * We’re driven. The work we do matters and collectively drives impact. No matter the job title, everyone at Away is a meaningful contributor in unlocking our ever growing potential. * We’re supportive. We value the entirety of your life's journey, not just the milestones. You'll find an environment that celebrates balance, understanding that your personal passions and commitments outside of work, are threads of the same fabric that makes you unique. What We Offer Our total rewards are inclusive of both compensation and benefits. What we offer within a salary range is dependent on a number of factors, including scope and qualifications for the role, skillset, and balancing internal equity relative to other Away employees. Salary and benefit offerings are reviewed during phone screenings to ensure alignment. * Compensation: $85,000-105,000 annually * This role is eligible to participate in Away’s Annual Company Performance Incentive Bonus Plan, the terms of which are determined at the discretion of the company * Equity Grant: commensurate with level determined at the discretion of the company * Benefits Overview: * Take care of yourself and your family through our health insurance offerings * Invest in your future by participating in our 401(k) (with a company match!) * Find balance through our many paid time off programs (vacation, wellbeing, holidays, summer Fridays, and compassion leave - just to name a few!) * Build your travel uniform through discount codes, product stipends, and giveaways * Give back through company-sponsored volunteer and charitable opportunities How We Work This is an office-based position that works from our Soho, NYC office four days a week. Our working hours are 9am-6pm et, but we embrace a common-sense approach to flexibility in the workplace. It’s about being present, engaged, and balancing work with real-life needs. Our Commitment As a company that values diversity, equity, and inclusion, Away seeks individuals of all backgrounds and experiences to apply for this opportunity. We’re creating an environment where everyone can thrive. Our customers are global and diverse, so we’re building a team that is too. Through initiatives like our Employee Resource Groups, anti-racism training, and bias prevention initiatives, we’re building the cultural foundation that gives people the emotional and physical space to bring their authentic selves to work. EEOC Statement: Away is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, veteran status, genetic information or disability. Away is committed to providing reasonable accommodations for individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at . Compensation Range: $85K - $105K

Job Description Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Medical Support Specialist (MSS) is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The MSS ensures that every patient is treated the with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues. Responsibilities • Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing, • Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing, • Perform rapid screening tests (influenza, strep, mono, glucose, etc.), • Assist providers during examination and treatment, • Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed, • Prepare and assist clinician with procedure set up and injury care, • Apply bandages, dressings and splints as ordered by the treating clinician, • Dispense medications and DME as ordered by the treating clinician in accordance with state regulations, • Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center, • Maintain supplies, clean rooms and equipment, and stock exam rooms, • Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures, • Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected, • In partnership with center leadership, assist with patient flow and volume, • Keep patients informed of expected wait times during all aspects of the center visit, • Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping, • Ensure accuracy in documentation, • Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed, • Follow HIPAA guidelines and safety rules, • Attend center staff meetings or huddles as required, • Assist in maintaining a neat, clean, and orderly appearance throughout the facility Qualifications Education Level: Vocational/Technical/Business School • Customarily has at least six months or more of medical assistant experience, • Knowledge of medical procedures and medical terminology, • Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility, • Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions, • Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism, • The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies, • Able to communicate both verbally and in writing in a clear, and professional manner, • Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues, • Must participate in initial and ongoing training as required, • Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection, • Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications

Job Description Urgent Care Medical Assistant/Receptionist ProHEALTH is one of the largest private multi-specialty medical practices in the Northeast and has been serving the health needs of Long Island and the Greater New York Metropolitan area since 1997. With over 900 providers in 300 locations, our goal is to provide quality health care to ensure that our patients get the right care at the right time. We’re a dynamic and growing health care organization, offering a wide range of employment opportunities. We are seeking professional and dedicated individuals to be part of our team, where integrity, compassion, relationships, innovation and performance are among our core principles. We offer our employees competitive compensation and benefits, flexibility and opportunity for growth and advancement. This position requires evening, weekend and holiday availability, as well as, flexibility with location/travel. Responsibilities:  Greets patients, family members and guests with a friendly smile  Assists patients with signing in and completing registration  Enters and scans patient’s demographic and insurance information into the EMR  Verifies insurance eligibility and benefit information; informs patients of insurance benefits  Collects co-payments and patient balances  Answers incoming phone calls in a courteous and prompt manner; directs calls and takes messages  Assists physician and clinical staff by coordinating follow up care for patients; schedules referral appointments for patients and obtains authorization for diagnostic testing  Sends patient records to primary care physician  Takes vital signs, performs EKGs and assists providers with patient care  Prepares exam rooms for patients and documents patient encounters in EMR  Performs lab testing and quality assurance  Prepares and tracks specimens sent to lab  Restocks and maintains inventory of exam rooms, lab and storage rooms  Places outgoing phone calls to patients for follow up care and handles incoming phone calls from patients  Assists with other tasks as assigned Qualifications:  High School diploma required; Associates Degree or some college coursework completed preferred  Knowledge of insurance carriers and managed care plans preferred  EMR experience preferred  Customer service experience and strong computer skills required  Certification in Medical Assisting, EKG and phlebotomy, or EMT  Experience with vital signs required  Experience with basic lab testing, EKG and quality assurance required  Medical office experience preferred; Urgent Care experience highly desired ProHEALTH strives to maintain a workplace that accepts and appreciates the differences among our employees. The company will not discriminate against any applicant or employee based on age, race, gender, color, religion, national origin, ancestry, disability, marital status, covered veteran status, sexual orientation, gender identity and/or expression, genetic information, status with respect to public assistance or any other characteristic protected by state, federal, or local law.

Job Description Company Overview: The Bureau of Vital Statistics is in the Center for Population Health and Data Science. The Center for Population Health Data Science (CPHDS)- launched in October of 2023- aims to catalyze critical data modernization work and enable the agency to make progress toward linking public health, healthcare, and social service for timely and effective public action. We are working towards making these data more accessible, timely, equitable, meaningfully usable, and protected – and actively used to protect and promote the health and well-being of New Yorkers. The Bureau of Vital Statistics ensures the registration, amendment, issuance of certificates for NYC vital events, and the reporting and summary of birth, death, and terminations of pregnancy data. BVS shares vital events data with approved internal and external partners. The selected candidate will be an employee of Public Health Solutions, a nonprofit organization which is the fiscal and administrative manager of the grant but will work be supervised by DOHMH. Job Description: The Office of Quality Improvement (OGI) ensures the timely and expert evaluation of vital event data and business operations to foster continuous improvement in BVS and fulfillment of duties associated with the National Vital Statistics System. Within the Office, the Quality Improvement Unit is responsible for improving the quality of vital event data. This unit conducts routine reviews and analysis of vital events data, reports out on the operational data the Bureau uses to monitor its performance, and improve customer service. The Quality Assurance and Training staff provide training to BVS staff, ensure continuous quality performance for the Bureau’s business processes, and support Bureau policy development and implementation. DOHMH has an opening for a Survey and Evaluation Coordinator. This position will report to the Quality Improvement Unit Director within OQI in BVS. Specifically, the Survey and Evaluation Coordinator will: • Conduct BVS Customer Service Survey Evaluation, including qualitative review of customer service feedback and generate routine reports for key stakeholders in Power BI., • Manage the NYC Transgender Health Study, including IRB submissions, maintain study databases and execute analytical plan., • Develop and conduct research and evaluation projects, i.e., Transgender Health Survey, Customer Service Surveys, and others., • Lead analysis of results from BVS surveys and evaluations., • Disseminate the results of the surveys and evaluations in a variety of modes such as peer-reviewed journal articles, participant newsletters, and agency publications as lead author., • Research and develop recommendations on improvements to customer service based on findings of surveys, peer review literature, and other research., • Assist the Bureau on other activities as time permits., • Previous experience with qualitative and quantitative analysis highly desirable., • Capacity and willingness to learn additional qualitative and quantitative analysis skills, including data analysis software., • Master's degree in public health., • Experience with stakeholder engagement and project management., • Excellent communication (verbal & written) and interpersonal skills., • Strong analytical skills and ability to manage and report complex information., • Experience with data collection, analysis, and interpretation., • Experience with qualitative data analysis, • Desire to grow professionally, develop new skills and willingness to work outside of comfort zone., • Experience working with the public health sector and coordinating projects involving multiple stakeholders., • Ability to prioritize and work in fast-paced environment with hard deadlines., • Fluency in Microsoft Word, Excel, Outlook, and PowerPoint., • Hybrid Work Schedule., • Generous Paid Time Off and Holidays., • An attractive and comprehensive benefits package including Medical, Dental and Vision., • Flexible Spending Accounts and Commuter Benefits., • Company Paid Life Insurance and Disability Coverage., • 403(b) + employer matching and discretionary company contributions., • College Savings Plan., • This is a temporary grant-funded position ending in November 2027., • This individual must reside in the tri-state area (NY, NJ, CT) by their confirmed start date., • Preference may be given to individuals residing in New York City (5 boroughs) or surrounding New York State counties. Monday-Friday 35 Hours Per Week

Job Description Job Title: Client Services Associate Reports To: The Client Services Associate will report to the Client Services Manager, or equivalent leadership. Job Overview: SPS Global is seeking for a Client Services Associate that provides exceptional office and mail services, delivering operational functions in the following areas: shipping & receiving of mail & packages, fulfilling requests for document printing, delivering mail & packages to site staff, inventory of paper & supplies in copy rooms, providing basic copier support including changing toner cartridges and other light facilities responsibilities. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. What You'll Do: • Provide 5-star customer service to all employees (in all forms of communication)., • Receive inbound mail & packages, use handheld scanner to capture package information in package tracking system, relocate items from loading dock to mail center or appropriate internal recipient., • Handle all items received through adherence to all safety & security requirements and quality assurance processes., • Send outgoing mail & packages utilizing postage meter and shipping software application., • Review and reply to emails inquiries regarding incoming items, answer phone calls from site staff, assist clients who walk up to mail center., • Light cleaning duties as assigned including maintaining the mail center and mail stations in a neat, orderly fashion., • Cross train in other areas of mailroom operations., • May be required to drive a company vehicle on occasion., • Adhere to all required policies and procedures., • Maintain a professional appearance and attitude at all times., • Other duties as assigned by supervisor or manager. What We're Looking For: • High School Diploma (or equivalent) required., • 2+ years relevant work experience preferred., • Ability to work independently with minimal supervision., • Pallet jack, pull cart/dolly and handheld scanner experience preferred, • Ability to work assigned work hours determined by manager plus occasional overtime on short notice., • Strong verbal and written communication skills., • Excellent customer service skills with a hospitality mindset., • Current knowledge or ability to learn computer-based systems required for functions of position, especially Microsoft Office., • Knowledge and understanding of shipping & receiving procedures., • Good organization and time management skills. Physical Demands: • Approximately 100% of the time this position requires the below physical demands., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to lift or move 20-40 lbs. or greater, frequently., • Ability to walk, bend, kneel, stand, and/or sit for an extended period., • Manual dexterity required for operating office machinery (desktop/laptop, phone, copy machines, binding equipment, etc.)., • Able to sit for 2-3 hours at a time processing data and creating shipping labels., • Ability to work in an environment with changing climate conditions- e.g. hot weather, rain/snow and cold temperatures. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$18—$18 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job DescriptionCompany Description Williams Lea by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries. We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly. Job Description Schedule: M-F, 8:30am to 5:30pm The Lead Office Services Associate delivers exceptional customer service for our clients Responsibilities include leading employee(s) and directing workflow for one or more service lines in: reprographics (copy) and mail services in both physical and digital environments, intake, hospitality, facilities, audio/visual, reception, expense processing, accounts payable, or other back-office (administrative, virtual or shared) services, or any other Williams Lea service lines, as needed. Job duties (* denotes an “essential function”) • *Conduct time and absence for direct reports, including ensuring system accuracy and compliance with timekeeping policies and procedures, • *Communicate with direct reports, manager and client on job or deadline issues., • *Immediately escalate operational problems or issues to Supervisor or Manager., • *Handle client concerns and be able to problem-solve resolutions in accordance with policies and procedures., • *Intake jobs by being able to interpret and understand all manners of client request, and coordinate workflow within the team, prioritizing jobs and delegating duties to associates., • *Ensure team provides outstanding service to client, while building strong customer relationships., • *Produce required reports on schedule., • *Assist the team in completing large or more complex jobs (i.e. large numbers of requests or high volumes of incoming/outgoing activities, expansive administrative support requests), • *Conduct and oversee quality assurance process to maintain efficient workflow and assure client satisfaction., • *Monitor workflow to ensure jobs are completed efficiently, accurately and within deadlines., • *Assess incoming requests selecting the best equipment and/or resources for successful completion, • *Make sure team follows standard operating procedures., • *Train new employees on policies and procedures., • Load copiers with paper and toner as needed., • Maintain all logs and reporting documentation as required., • Additional duties may include client or manager requests, such as setting-up conference rooms with audio/visual equipment and/or furniture configuration, mail and messenger services, food and beverage services, assist with reception coverage, manage multiple phone lines and/or visitor check-in, support large or complex projects, immediate client requests, etc., • Must be able to lift up to 50 lbs. on a regular basis., • Adhere to Williams Lea policies in addition to client site policies., • Use equipment and supplies in a cost-efficient manner.Qualifications, • High school diploma or equivalent., • Minimum of 3 years’ experience in office services preferably in a legal, banking or large corporate environment., • Experience leading employees in areas of process and policy adherence, and time and absence tracking., • Experience curating workflow in an organized manner to meet deadlines occurring quickly and simultaneously., • Intermediate computer skills required, generally using Microsoft Office., • Familiar with procedures, software and equipment supporting applicable to service lines., • Ability to cultivate and maintain effective working relationships with clients and team members through excellent, professional verbal and written communication skills., • Attention to detail with emphasis on accuracy and quality., • Ability to handle sensitive and/or confidential documents and information., • Capable of demonstrating exemplary work ethics and professionalism at all times; maintains professional demeanor and composure at all customer service interactions., • Ability to make independent decisions and use problem-solving skills and in line with appropriate standards/procedures., • Excellent problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level., • Must be able to interact effectively with multi-functional and diverse backgrounds in a fast-paced, team environment., • Must be self-motivated with positive can-do attitude. Additional Information The salary range for this role at the noted RRD location is $30.00 - $32.00 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans

Job Description Salary: $70,000 - $75,000 Other Forms of Compensation: Pay Grade: 10 Crothall Healthcare, a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 900 hospital partners across 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013. Crothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. Learn more at . Job Summary Working as an Operations Manager - Sterile Processing, you will be responsible for directing and leading all aspects of the operational needs of the sterile processing department. You will coordinate the tasks of the department associates, as well as assist in staff training and development. You will serve as a liaison between administration and hospital departments and deliver the highest possible level of service. Key Responsibilities: • Prioritizes, directs, and coordinates all sterile processing functions and activities, • Interprets policies, procedures, standards, and regulations as is appropriate to personnel/nursing and medical staff, • Performs duties of Central Supply technician as needed. Prepares work schedules, assigns personnel, evaluates work performance, and makes recommendations for personnel action, • Maintains established departmental policies, procedures, objectives, Quality Assurance program, safety, environmental, and infection control standards, • Coordinates Central Supply/Services with operating room functions and nursing unit/area functions and other user departments in order to provide services promptly and efficiently, • Sterilizes instruments, equipment, and supplies as the need arises; handles and stores these items appropriately, • Maintains the cleanliness of work areas as required, • Supervises the requisitioning, sorting, labeling, and issuance of professional equipment, • Coordinates sterilization, assembly, and storage of medical supplies and equipment, • Ensures staff compliance with sterilization techniques, policies, and procedures, • Supervises, trains, and evaluates the performance of staff, • Prioritizes, schedules, assigns, and monitors work of the staff to optimize operational service, • Ensures sterilization activities are accurately detailed and participates in the maintenance of department recordsPreferred Qualifications:, • High School Diploma or GED required; Bachelor’s degree preferred, • 2 to 3 years of progressively responsible experience in Central Sterile operations unit or similar work required, • CRCST applicable sterile processing certification required, • Good work ethic, drive, and initiative for quality and customer service, • Ability to communicate effectively in written format and oral presentations with all levels in the organization, • Excellent problem-solving skills both one-on-one and in group situations, • Exhibits initiative, responsibility, flexibility and leadership; experience managing and training hourly staff, • Ability to function appropriately under stressful conditions Crothall is a member of Compass Group USA Click here to Learn More about the Compass Story Associates at Crothall are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Flexible Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Certain positions may require Florida Level 2 background screening. Details: Applications are accepted on an ongoing basis. Crothall maintains a drug-free workplace. Req ID: 1519086 Compass Healthcare JANELLE C. ALLEN [[req_classification]]

Job Description Your Choice At Home is currently seeking a detail-oriented and highly organized HHA Coordinator to join our Certified Home Health Care Program. Your Choice At Home, an affiliate of Cobble Hill Life Center, is a Certified Home Health Agency (CHHA) committed to delivering culturally sensitive, high-quality care to patients in their homes. Many of our team members come from the communities we serve, allowing us to provide care with compassion, dignity, and understanding. Operating 24 hours a day, 7 days a week, we specialize in coordinated home health services that support patients, families, and care teams. Position Summary The HHA Coordinator is responsible for managing and maintaining Home Health Aide (HHA) vendor systems, coordinating aide services, and ensuring accurate scheduling, authorizations, and compliance with New York State Department of Health regulations. This role plays a vital part in maintaining continuity of care, operational efficiency, and clear communication between vendors, clinical staff, and internal departments. Key Responsibilities for HHA Coordination & Vendor Management: • Maintain and manage the HHAeXchange (HHAX) system, including:, • Broadcasting HHA cases for staffing., • Updating patient demographics, authorizations, and recertification information., • Managing HHAX communications and vendor notifications., • Updating provider rate increases., • Processing un-billing requests., • Troubleshooting vendor-related issues., • Collaborate with Licensed Home Care Services Agency (LHCSA) coordinators to ensure accuracy in scheduling, billing, and authorizations., • Communicate with office and field staff regarding changes in patient care, including hospitalizations, holds, discharges, and urgent health concerns., • Notify vendor agencies of service-related concerns and aide performance issues., • Maintain and update the Careficient patient care software system, including:, • Assigning vendor agencies to patient schedules., • Collaborating with nursing supervisors and nursing staff to ensure accuracy on 485s, HHA Plans of Care, and documented care needs., • Running missed visit reports, removing missed visits from schedules, and scanning/uploading missed visit documentation., • Assist with staffing subcontracted therapy services (PT, OT, ST), including sending and collecting required patient documentation., • Participate in performance improvement and quality assurance initiatives., • Complete assignments within established timeframes., • Maintain patient confidentiality at all times., • Promote a positive, professional, and business-like work environment. Education & Experience • High school diploma required., • Associate degree preferred., • Experience working in a computerized office environment required., • Strong communication and interpersonal skills., • Excellent organizational, prioritization, and problem-solving abilities., • Ability to evaluate and improve operational processes., • Ability to work independently and collaboratively across departments., • Demonstrated integrity and maturity in handling confidential information., • Knowledge of financial resources related to home care operations., • Understanding of cultural sensitivity and customer service principles., • Ability to sit for extended periods., • Ability to lift, carry, and transport materials or equipment as needed throughout the workday., • Adequate vision and hearing, with or without reasonable accommodation, to perform essential job functions., • Work is primarily conducted in an office environment with regular interaction with administrative staff, management, vendor agency personnel, patients, and caregivers. Equal Opportunity Employer This organization does not discriminate in hiring or employment based on ancestry, race, color, religion, national origin, sex, sexual orientation, age, military status, veteran status, or disability. Receipt of an application does not imply employment. Job Posted by ApplicantPro

Job Description Position Description Harlem United is the parent company for Upper Room AIDS Ministry (URAM). URAM provides the healthcare services from the Federally Qualified Health Center located in the heart of Harlem. We provide Primary Care, Specialty Care, Dental Care and Wellness Care to those seeking diagnosis and treatment. All employees of URAM are responsible to perform their job practicing good risk management, quality assurance, and delivering excellent internal and external customer service. Under the supervision of the Medical Director and in accordance with established policies and procedures, the Internal Medicine Physician delivers high quality comprehensive primary care for homeless, underserved, chronically ill populations including HIV, Hepatitis C, SUD, Diabetes, Heart Disease and other comorbidities. The AIDS institute Guidelines and the U.S. Preventive Services Task Force (USPSTF) are utilized as resources and guides for accepted standards of care. Essential Duties and Responsibilities Essential duties and responsibilities include, but are not limited to, the following: • Provides Primary Care, routine and acute care, for both scheduled, same day and walk in appointments, • Maintains a professional demeanor at all times, including demonstration of sound moral and ethical character, compassion, adherence to all agency standards for dress and decorum, • Demonstrates proficiency in use of electronic medical record, • Complies with productivity expectations under the direction of the Chief Medical Officer, • Initiation of treatment and management of chronic illnesses including, but not limited to, HIV infection, asthma, bronchitis, diabetes, lipid disorders, and hypertension, • Generates appropriate referrals to ancillary and specialty services, • Maintains documentation according to standards of the agency and regulatory agencies, • Documents clinical activities and information, • Initiation/ changes in treatment, • Referrals to specialty services, or social based services, • Prescribing including electronic scripts, • Documents and locks progress notes within 48 hours of client encounter, • Ensure timely prescription writing, order, progress notes, and referrals, • Follows prescribing practices according to agency policy and state regulations, • May administer medication according to the same procedures and protocols applied to the nursing staff, • Performs routine diagnostic and therapeutic procedures according to accepted practice standards, • Interpretation of laboratory studies and follow-up on consultation reports, • Provide health education and counseling during visits, • Adheres to regulatory guidelines in regards to compliance, ie, Coding practices., • Attends patient care related meetings, as necessary, including but not limited to morning huddles, case conferences, • Manages coordination of care for individual clients by working with available resources both internal and external to the agency, • Provide clinical supervision to Advanced Practice Clinicians (PA and NP) as assigned by the Medical Director, • Provide phone on-call coverage on a rotating schedule, • Participates in CQI activities, • Participate in Meetings, • Attends conferences and community based activities, including advocacy efforts to eliminate homelessness, HIV and disparities in care as designated by the Medical Director or designee, • Achieve and maintain HIV specialist status, preferred, • Accumulate a minimum of 10 specific HIV CME credits throughout the year and a total of 25 credits total per year Ideal candidate for this position possesses most or all of the following: • Bilingual preferred (English/Spanish or English/French), • Experience in treating hard to reach populations, including the homeless, 'immigrants, HIV infected, substance users, and mentally ill, • Desire and ability to work as part of an interdisciplinary team dedicated to the delivery of high quality care, • Leadership abilities with trouble shooting and problem solving skills, • Proficient in use of electronic medical record systems and other technology required for use in the delivery of care, • Track record of positive interpersonal skills with staff, clients, and others, • Willingness to work off hours on special projects as reasonably dictated by Chief Medical Officer, • The employee must be able to lift and/or move more than 50 pounds. Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye/hand coordination. Requires sitting, standing and walking for extensive periods of time. The employee frequently is required to reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to work with a moderate noise level in the work environment is required., • The above information is intended to describe the most important aspects of the job. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required in order to perform the work. The health center reserves the right to revise or change job duties and responsibilities as the business need arises. Additionally, this job description is not intended as an employment contract, implied or otherwise, and the Center continues to maintain its status as an at-will employer., • If the essential functions of this position cannot be performed in a satisfactory manner by the employee, reasonable accommodations may be made.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Competitive CompensationAbout Us: We are an Electrical Truck Shop Repair operating in a fast-paced, high-volume setting. The Shop Foreman will be responsible for overseeing daily operations, managing technicians, ensuring quality control, and maintaining workflow efficiency. Job Summary Seeking a motivated, experienced leader with a strong truck repair background to manage a fast-paced service center. Responsibilities include supervising technicians, handling customer inquiries, and managing documentation. Responsibilities • Lead and manage the service team to ensure quality work, customer satisfaction, and profitability., • Oversee daily service department operations and assign tasks based on technicians' skill levels., • Prioritize workloads and adjust staffing as needed., • Ensure timely completion of repairs and maintenance., • Supervise technicians during repair processes, • Inspect work after job completion for quality assurance., • Keep dashboards updated with customers interactions, • Provide technical support to technicians as needed., • Assist in enforcing company policies, procedures, and safety protocols., • Assist with hiring, training, supervising, and evaluating staff., • Assist maintaining a clean shop environment.Qualifications:, • Bilingual- ENGLISH AND SPANISH, • At least 8 years of experience as a shop service manager in a busy environment., • Strong leadership and management skills., • Strong customer focus and decision-making skills, • Excellent communication skills, both verbal and written., • Good interpersonal and conflict resolution skills.., • Successful completion of a pre-employment drug and background screening.

Job DescriptionAbout CookUnity: Food has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry's best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul. Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world. If that mission has you hungry in more ways than one, you've found the right job posting. About the Team: The B2B Operations team is responsible for scaling and delivering CookUnity's new business verticals, such as Smart Fridge and Cold Meal programs, across corporate and healthcare environments. The team collaborates closely with B2C operations, product, and customer experience to ensure seamless execution, operational reliability, and scalable systems that support growth. The role: he Healthcare Operations Manager is responsible for the operational performance, quality, and scalability of CookUnity's Medically Tailored Meals (MTM) healthcare programs. This role oversees the daily execution of care coordination operations, ensuring members are successfully onboarded, supported throughout the program, and receiving meals reliably while maintaining compliance with payer and healthcare program requirements. The Healthcare Operations Manager leads the Care Coordination team and ensures operational workflows—from member intake and eligibility verification to order support and service resolution—are executed accurately and consistently. Because operational accuracy directly impacts healthcare claims and reimbursement, this role also works closely with Finance and Revenue Operations to minimize operational errors that could lead to claim denials or payment delays. This is a hands-on leadership role focused on operational rigor, accountability, and continuous improvement within a regulated healthcare environment. Responsibilities:1. Care Coordination Team Leadership & Performance Lead and manage the Care Coordination team responsible for member intake, onboarding, and ongoing program support. Responsibilities include: • Hiring, coaching, and managing Care Coordinators and Member Support Coordinators, • Defining and enforcing operational workflows and service-level expectations for:, • Intake calls and eligibility verification, • Member profile and address validation, • Meal order support and modifications, • Escalation handling and issue resolution, • Monitoring team performance metrics including:, • Intake accuracy, • QA scores, • SLA adherence, • Member satisfaction, • Conducting regular 1:1s, performance reviews, and coaching sessions Responsibilities include: • Leading the operational onboarding of new healthcare partners, including payers, providers, and pilot programs, • Translating contractual requirements into operational processes such as:, • Eligibility verification logic, • Intake scripts and documentation requirements, • Meal ordering rules and modification deadlines, • Delivery and service constraints, • Partnering with Legal, Compliance, and Finance to ensure program workflows meet payer requirements Responsibilities include: • Coordinating closely with the MTM Project Manager and operational teams responsible for program execution, • Ensuring Care Coordinators are informed of operational updates related to:, • MTM menus and nutrition guidelines, • Eligibility criteria and program rules, • Ordering workflows and deadlines, • Delivery service parameters, • Providing frontline insights from the Care Coordination team to cross-functional partners including Culinary, Nutrition, Tech, Logistics, and CX, • Surfacing operational issues or member feedback that may impact meal suitability, ordering workflows, or program compliance Responsibilities include: • Partnering with Finance and Revenue Operations to monitor:, • Claims submission accuracy, • Claims denial rates, • Claims rework volume, • Time from claim submission to payment, • Identifying operational errors that may contribute to denied or delayed claims, • Implementing workflow improvements that improve clean claim rates, • Establishing feedback loops between Finance and Care Coordinators to prevent repeat operational issues Responsibilities include: • Maintaining HIPAA-compliant workflows and communication practices, • Implementing quality assurance processes across intake, care coordination, and member support, • Conducting root-cause analyses for recurring operational issues, • Identifying and mitigating operational risks that may impact members, partners, or reimbursement Responsibilities include: • Developing and maintaining:, • SOPs and operational playbooks, • Care coordination training materials, • Team onboarding programs, • Driving operational standardization while allowing for payer-specific program requirements, • Identifying opportunities for automation and tooling improvements, • Supporting hiring, onboarding, and ramp-up of additional Care Coordinators as program volume growsQualifications:, • 3/5 years of experience in Healthcare Operations, Care Coordination, or Healthcare Program Management, • Experience working with healthcare payers, providers, or value-based care programs, • Proven experience managing frontline operational teams, • Strong understanding of healthcare workflows and HIPAA compliance requirements, • Demonstrated ability to translate contractual or clinical requirements into operational processes, • Highly organized, detail-oriented, and execution-focused, • Comfortable operating in fast-paced, evolving environments, • Familiarity with operational tools such as Zendesk, Salesforce, or healthcare CRM platformsPreferred requirements: We hope this provides valuable insight into our culture and product vision. If this excites you, we'd love to connect! Benefits 🩺 Health Insurance coverage 🌅 401k Plan 📈 We grow, you grow: Stock Options Plan granted on Day 1 🌟 Eligible for a bi-annual performance bonus ⛱ PTO policy and paid sick days 🗓️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical 🐣 Paid Family leave 🕯 Compassionate Leave: 3-5 days each time the need arises 🥘 A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly 🧘🏽️‍♀️ Wellness perks: access to fitness subsidies to build a healthy lifestyle 👩🏾️‍🏫 Personalized Spanish coach 🚀 Awesome opportunity to join a company that is looking to change how we eat and how chefs work! Compensation • All final pay rates will be determined by the candidate's experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability. A quick note for all candidates We've recently seen an increase in recruitment scams across the industry, and we want to make sure you (and your data) stay safe while applying to CookUnity. We also want you to know that we take this seriously — sometimes, as part of our process, we may ask for a brief "proof of humanity" to confirm that we're connecting with a real person, not an impersonator. Here are a few tips to help you protect yourself and know what to expect from us: • Apply only through our official channels. All open roles are listed on our official careers page: careers.cookunity.com, • Our recruiters are real people — and easy to verify. You can always find them on LinkedIn with verified profiles. If you're unsure, feel free to reach out to us on our official LinkedIn Company Page., • We only communicate through official CookUnity channels. That means emails ending in @cookunity.com and interviews held through official company platforms (Google Meet or Zoom) — never WhatsApp, Telegram, or SMS.

The Customer Service Representative is responsible for supporting the Company's sales goals through good customer service, maintaining quality relations with existing accounts, and providing sales coverage by performing the following duties. Develops maximum sales potential out of assigned customers

As a Service Excellence Quality Assurance Manager, you will act as an independent guardian of service standards within the business, assessing and understanding the quality of our service delivery to members. Service Excellence Quality Assurance Manager. Participate in Service Improvement meetings t