JOB TODAY logo

Trabajos customer service support en Carteret, New JerseyCrear alertas

  • Shift Manager
    Shift Manager
    hace 4 días
    Jornada completa
    New Springville, Staten Island

    Join one of the hottest global brands - with a top Franchisee - HAZA BELL! HAZA BELL has a track record of guest satisfaction, team satisfaction & internal career growth that lets your talents shine! One of the largest US Taco Bell Restaurants & Growing Annually Our Leaders teach & inspire their teams to deliver our flavorful products with fast & friendly service while guiding each associate on their Career Path. We do this by executing daily on detail & delivering excelling financial performance driven by guest satisfaction. Contact us today to start your Path to Success! You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed, and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You'll also ensure that the restaurant is a safe place for Team Members to work and customers to visit. Shift Lead behaviors include: Solving customer complaints quickly and with a smile. Providing feedback to Team Members in a positive manner. Communicating openly and honestly with the Restaurant Management team. Following cash, security, inventory, and labor policies and procedures. You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. HAZA Bell is an equal opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job. Qualified applicants will receive consideration without regarding to age, race, color, religion, sex, sexual orientation, disability, or national origin. Must be eligible to work in this country. Job Title: Restaurant Shift Manager Overview: As a Restaurant Shift Manager, you will oversee the operations during your designated shift, ensuring efficient and smooth functioning of the restaurant. You will lead a team of restaurant crew members, maintain high standards of food quality, cleanliness, and customer service, and uphold company policies and procedures. Key Responsibilities: Leadership and Team Management: Supervise and coordinate the activities of restaurant crew members during your shift. Delegate tasks effectively and ensure team members understand their responsibilities. Provide coaching, training, and performance feedback to team members to foster a positive and productive work environment. Customer Service Excellence: Ensure outstanding customer service by greeting customers, resolving complaints, and ensuring all customer inquiries are handled promptly and professionally. Monitor service quality and address any issues or concerns raised by customers to maintain high levels of customer satisfaction. Operational Oversight: Oversee the opening and closing procedures of the restaurant, including cash handling and reconciliation. Ensure adherence to food safety and sanitation standards, including proper storage, handling, and preparation of food. Monitor inventory levels and order supplies as needed to meet operational demands. Shift Scheduling and Staffing: Create and maintain shift schedules to ensure adequate staffing levels to meet customer service and operational needs. Coordinate with the restaurant manager or assistant manager to address staffing gaps and schedule adjustments. Training and Development: Train new hires on restaurant policies, procedures, and job responsibilities. Conduct ongoing training sessions to develop team members' skills in customer service, food preparation, and safety protocols. Financial Accountability: Monitor sales performance and expenses during your shift to achieve financial targets and control costs. Implement strategies to maximize profitability and optimize operational efficiency. Communication and Collaboration: Communicate effectively with the restaurant management team, including managers, supervisors, and other shift managers, to ensure alignment on operational goals and priorities. Collaborate with kitchen staff, servers, and support personnel to coordinate operations and deliver seamless service to customers. Requirements: Proven experience in a supervisory or managerial role within the restaurant industry, with a strong understanding of restaurant operations. Excellent leadership and interpersonal skills, with the ability to motivate and inspire team members. Knowledge of food safety regulations and best practices in food handling. Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities. Flexibility to work various shifts, including evenings, weekends, and holidays as required. Education and Certification: High school diploma or equivalent (required); college degree in Hospitality Management or related field (preferred). Certification in food safety (e.g., ServSafe) is advantageous. Physical Requirements: Ability to stand, walk, and move around the restaurant environment for extended periods. Lift and carry objects weighing up to 25 pounds. Work in a fast-paced and sometimes stressful environment. Benefits: Medical, Dental, Vision Health Plan options 401(k) Retirement Plan STD, LTD, and Life Insurance options Opportunities for career advancement within the restaurant management team. Employee discounts on meals and beverages. Training and development programs to enhance leadership and management skills. Paid Time Off in the First Year Monthly Performance Bonus Annual Awards for Top Performers Conclusion: As a Restaurant Shift Manager, you play a critical role in ensuring the operational success and customer satisfaction of the restaurant during your shift. Your leadership, organizational skills, and commitment to excellence contribute to the overall success of the restaurant and the satisfaction of both customers and team members. Compensation: $18.00 - $19.00 Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.

    Inscripción fácil
  • Retail Sales Associate (Bilingual Spanish/English)
    Retail Sales Associate (Bilingual Spanish/English)
    hace 6 días
    Jornada completa
    Elizabethport, Elizabeth

    Overview We are seeking a friendly and motivated Retail Sales Associate to join our team. This role is essential in providing exceptional customer service, promoting our products, and ensuring the smooth operation of the sales floor. The ideal candidate will have strong communication skills, retail experience, and a passion for helping customers find the right products. Bilingual abilities and prior supervisory experience are a plus, but not required. This position offers an engaging environment where you can develop your sales and customer service skills while contributing to a positive shopping experience. Duties • Greet customers warmly and assist them with their shopping needs, • Operate POS systems efficiently for sales transactions, returns, and exchanges, • Conduct product demos to educate customers about features and benefits, • Upsell products and accessories to maximize sales opportunities, • Maintain attractive merchandise displays through merchandising and stock replenishment, • Stock shelves and organize products to ensure an inviting shopping environment, • Handle cashiering duties including cash handling and basic retail math calculations, • Provide excellent customer service by addressing questions and resolving issues promptly, • Assist with inventory management, including stocking and inventory counts, • Maintain phone etiquette when interacting with customers over the phone, • Previous retail sales experience preferred, especially in grocery or similar stores, • Familiarity with POS systems, cashiering, and retail math calculations, • Strong communication skills, including bilingual abilities are advantageous, • Experience with product demos, upselling, and merchandising techniques preferred, • Excellent customer service skills with a friendly attitude, • Ability to handle cash handling responsibilities accurately, • Basic math skills necessary for transactions and inventory management, • Proven ability to work well in a team environment and independently when needed, • Prior supervising experience is a plus but not mandatory

    Inscripción fácil
  • Business Development Consultant
    Business Development Consultant
    hace 6 días
    Jornada completa
    Elizabeth

    BDC Representative (English/Spanish) – In-Person Monday through Saturday · 10am to 5pm Location: Elizabeth, NJ Overview We are seeking an energetic, customer-focused BDC Representative to join our used car dealership team in person. The BDC Rep will be responsible for handling inbound leads, making outbound calls, setting appointments, and building relationships with potential customers to drive traffic to the dealership and support sales. Key Responsibilities: • Handle inbound phone calls, internet leads, and chat inquiries from potential customers., • Make outbound calls to follow up with internet leads, past customers, and unsold showroom traffic., • Set and confirm appointments for the sales team., • Maintain excellent product knowledge of available vehicles, specials, and financing options., • Enter and update customer information in the CRM system., • Send professional email/text follow-ups to increase appointment show rates., • Provide a positive first impression of the dealership through excellent communication., • Meet or exceed weekly/monthly goals for calls, appointments, and leads., • Work closely with the sales team and management to ensure a smooth handoff of customers. Qualifications • Prior experience in automotive BDC, call center, or customer service preferred., • Strong verbal and written communication skills in English (Spanish bilingual is a must)., • Comfortable making high-volume outbound calls daily., • Basic computer and CRM proficiency., • Positive attitude, strong work ethic, and ability to work in person as part of a team in a fast-paced dealership., • Reliable transportation to our Elizabeth, NJ location., • Ability to handle rejection professionally and remain motivated. Compensation • Base salary + performance bonuses based on appointments shown/sold., • Opportunities for career growth within the dealership.

    ¡Incorporación inmediata!
    Sin experiencia
    Inscripción fácil
  • Sales/Account Manager
    Sales/Account Manager
    hace 16 días
    Jornada parcial
    Staten Island, New York

    What You’ll Do • Drive revenue by selling Clip Central’s creator and branded content solutions to new and existing clients., • Manage the full sales cycle—from prospecting and pitching to closing deals and overseeing account relationships., • Provide exceptional customer service throughout each partnership, ensuring clients feel supported from initial outreach through campaign completion., • Partner with internal teams to build smart, execution-ready concepts that align with client objectives and platform best practices., • Serve as the primary point of contact for all post-sale activities across your accounts, including:, • Running client kick-off calls to align on goals, expectations, and campaign workflows., • Coordinating brand and creator contracts with internal partners to ensure clear deliverables, terms, and timelines., • Building and managing project timelines to keep campaigns on schedule and within scope., • Developing talent strategies—managing outreach, negotiations, and confirmations to match creators with campaign needs., • Gathering all brand assets and preparing detailed creative briefs for creators., • Troubleshooting campaign obstacles with internal and external partners to maintain smooth deployment., • Monitoring performance and identifying optimization opportunities throughout and after campaigns., • Leading data collection, reporting, and client presentations with support from the analytics team., • Keeping Sales, Leadership, and relevant stakeholders updated on key milestones, risks, and results. What You’ll Need • Digital advertising and/or social media marketing experience is required., • Strong background in sales, business development, or account management—preferably in the creator, influencer, or digital media space., • Ability to sell on commission and stay motivated in a performance-driven environment., • Proven success managing client relationships and juggling multiple accounts or campaigns., • Deep familiarity with social platforms, creator content, and digital campaign execution., • Experience in Gaming/Esports or broader digital entertainment is a plus but not required., • Highly organized, adaptable, and skilled at problem-solving in a fast-moving environment., • A passion for the creator economy and a desire to grow with a rapidly evolving team.

    ¡Incorporación inmediata!
    Inscripción fácil
  • BDC Sales Representative
    BDC Sales Representative
    hace 22 días
    Jornada completa
    Linden

    The BDC Sales Representative is responsible for managing inbound and outbound calls, online inquiries, and customer follow-ups to generate sales opportunities for the dealership. This role focuses on building strong customer relationships, scheduling appointments, and supporting the sales team to achieve company targets. Key Responsibilities: Handle inbound calls, emails, and online inquiries from potential and existing customers. Make outbound follow-up calls to generate leads, confirm appointments, and re-engage past prospects. Provide information on vehicle inventory, pricing, promotions, and dealership services. Schedule appointments for customers to visit the dealership for test drives or consultations. Maintain accurate records of customer interactions in the CRM system. Follow up with customers after their visit to ensure satisfaction and encourage future business. Work closely with the sales team to ensure smooth handoff and communication. Meet daily, weekly, and monthly performance targets (calls, appointments set, show rate, etc.). Deliver excellent customer service that supports dealership reputation and retention. Qualifications: Previous experience in customer service, telemarketing, call center, or sales preferred. Strong communication and interpersonal skills. Ability to handle a high volume of calls professionally. Basic knowledge of automotive sales is a plus but not required. Proficient with computers and CRM systems. Highly organized, goal-driven, and able to work in a fast-paced environment. Bilingual abilities (especially Spanish) are an advantage if applicable.

    Inscripción fácil
  • Enrollment & Customer Experience Coordinator
    Enrollment & Customer Experience Coordinator
    hace 26 días
    Jornada completa
    Roselle Park

    Job Title: Enrollment & Customer Experience Coordinator Location: Fusion Dance Centre Reports To: Studio Director / Operations Manager Employment Type: Full-Time (may include evenings & weekends) Position Overview The Enrollment & Customer Experience Coordinator is the primary point of contact for new and returning students and families. This role is responsible for managing the enrollment process, delivering exceptional customer service, and ensuring a positive experience that reflects Fusion Dance Centre’s values of creativity, community, and excellence. Key Responsibilities 1. Enrollment Management • Respond to inquiries regarding class schedules, pricing, and program offerings., • Guide new students and families through the enrollment and registration process., • Manage re-enrollments, waitlists, and class placements., • Maintain accurate student records and class rosters using the studio management system., • Track incoming leads and follow up to maximize enrollment growth and retention. 2. Customer Experience & Communication • Welcome students and parents warmly in person and via phone/email., • Provide clear, professional communication about studio updates, policies, and events., • Address concerns or questions promptly, escalating when necessary., • Help create a supportive, friendly, and family-oriented studio environment. 3. Front Desk & Administrative Support • Manage daily front desk operations during class hours., • Process payments, billing inquiries, and account updates., • Assist with recital preparations, workshops, and studio events., • Coordinate with instructors and staff to ensure smooth class flow., • Maintain cleanliness and organization of the lobby and reception area. 4. Marketing & Engagement Support • Assist with social media posts, email newsletters, and promotional materials., • Support open houses, trial classes, and community events to attract new students., • Collect and track customer feedback to improve services and programs. Qualifications • Associate’s or Bachelor’s degree preferred (Business, Communications, Marketing, or related field)., • Previous customer service, sales, or administrative experience required; performing arts or fitness environment is a plus., • Strong communication, interpersonal, and problem-solving skills., • Detail-oriented with excellent organizational and multitasking abilities., • Proficiency in Microsoft Office, Google Workspace, and CRM/studio management systems (e.g., Jackrabbit, MindBody)., • Positive, friendly attitude and a genuine interest in dance and community culture. Work Schedule • Must be available during studio operating hours, including afternoons, evenings, and select weekends. Compensation & Benefits • Competitive salary based on experience., • Employee discounts or complimentary studio classes., • Opportunity for growth within the studio’s administrative and customer service team.

    Inscripción fácil
  • Secretary/Clerk (Linden)
    Secretary/Clerk (Linden)
    hace 26 días
    Jornada completa
    Linden

    Secretary/Clerk at Cars Time Used Car Dealership Position Type: Full-Time Job Summary: Cars Time Used Car Dealership is looking for a detail-oriented and organized Secretary to support our team with administrative tasks and ensure smooth daily operations. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to handle multiple tasks in a fast-paced environment. As the first point of contact for customers, the Secretary will play a key role in creating a welcoming atmosphere at the dealership. Key Responsibilities: • Greet customers and answer incoming calls, providing information or directing inquiries to the appropriate person., • Schedule appointments for sales, service, and test drives, and maintain an organized calendar., • Manage paperwork for vehicle sales, financing, and registration, ensuring all documents are accurate and complete., • Maintain customer records and update the CRM database., • Handle general office tasks such as filing, scanning, and copying., • Prepare and distribute invoices, receipts, and sales contracts as needed., • Order office supplies and maintain an organized workspace., • Assist the sales team with administrative tasks, such as preparing reports and following up with customers., • Provide basic information to customers about vehicle availability and pricing, or connect them with a salesperson., • Support dealership events and promotional activities as needed. Qualifications: • Bilingual English and Spanish, • Proven experience in a receptionist, administrative, or customer service role., • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with CRM systems., • Strong organizational and multitasking abilities., • Excellent verbal and written communication skills., • Friendly and professional demeanor., • Ability to work independently and as part of a team., • Experience in the automotive industry is a plus, but not required. Benefits: • Competitive salary, • Paid Training, • Long term opportunity, • Opportunities for career growth and development, • A positive and supportive work environment, • Long

    Inscripción fácil
  • Bdc management
    Bdc management
    hace 2 meses
    $50000–$150000 anual
    Jornada completa
    Elizabeth

    We are seeking a motivated and dynamic Business Development Center Representative to join our team. This role is essential in driving our sales initiatives and enhancing customer engagement through effective communication and relationship-building strategies. The ideal candidate will possess strong sales skills, a customer-centric approach, and the ability to thrive in a fast-paced environment. Responsibilities Engage with potential customers through outbound calls and follow-up communications to generate leads and drive sales. Utilize CRM software to manage the sales pipeline effectively and track customer interactions. Conduct negotiations with clients to close deals, ensuring a high level of customer satisfaction throughout the process. Support high-end sales initiatives by upselling products and services tailored to customer needs. Collaborate with the sales team to develop strategies for improving sales performance and achieving targets. Maintain accurate inventory control and management to ensure product availability aligns with customer demand. Provide exceptional customer service by addressing inquiries, resolving issues, and fostering long-term relationships. Conduct public speaking engagements or presentations as needed to promote products or services. Assist in marketing efforts by contributing ideas for campaigns that enhance brand visibility and attract new customers. Requirements Proven experience in outside sales, B2B sales, or retail sales with a strong understanding of the sales process. Excellent negotiation skills with a track record of closing deals successfully. Familiarity with CRM software for managing customer relationships and tracking sales activities. Bilingual or multilingual capabilities are highly desirable for engaging diverse clientele. Strong organizational skills with the ability to manage multiple tasks efficiently. Effective communication skills, both verbal and written, with an emphasis on phone etiquette during outbound calls. Experience in automobile sales or dealership environments is a plus. Knowledge of retail math and inventory management principles is beneficial. A proactive approach to cold calling and lead generation activities. Ability to work collaboratively within a team while also being self-motivated. Join us as we strive for excellence in business development while fostering an environment that encourages growth, innovation, and success. Job Type: Full-time Ability to Commute: Plainfield, NJ 07063 (Required) Ability to Relocate: Elizabeth NJ: Relocate before starting work (Required) Work Location: In person

    ¡Incorporación inmediata!
    Inscripción fácil
  • Secretary Bilingual
    Secretary Bilingual
    hace 2 meses
    Jornada completa
    Linden

    Secretary/Clerk at Cars Time Used Car Dealership Position Type: Full-Time Job Summary: Cars Time Used Car Dealership is looking for a detail-oriented and organized Secretary to support our team with administrative tasks and ensure smooth daily operations. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to handle multiple tasks in a fast-paced environment. As the first point of contact for customers, the Secretary will play a key role in creating a welcoming atmosphere at the dealership. Key Responsibilities: *Must have working experience at a Used Car Dealership. * Greet customers and answer incoming calls, providing information or directing inquiries to the appropriate person. * Schedule appointments for sales, service, and test drives, and maintain an organized calendar. * Manage paperwork for vehicle sales, financing, and registration, ensuring all documents are accurate and complete. * Maintain customer records and update the CRM database. * Handle general office tasks such as filing, scanning, and copying. * Prepare and distribute invoices, receipts, and sales contracts as needed. * Order office supplies and maintain an organized workspace. * Assist the sales team with administrative tasks, such as preparing reports and following up with customers. * Provide basic information to customers about vehicle availability and pricing, or connect them with a salesperson. * Support dealership events and promotional activities as needed. Qualifications: * Bilingual English and Spanish * Proven experience in a receptionist, administrative, or customer service role. * Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with CRM systems. * Strong organizational and multitasking abilities. * Excellent verbal and written communication skills. * Friendly and professional demeanor. * Ability to work independently and as part of a team. * Experience in the automotive industry is a plus, but not required. Benefits: * Competitive salary * Paid Training * Long term opportunity * Opportunities for career growth and development * A positive and supportive work environment Job Type: Full-time Pay: $18.00 - $20.00 per hour Ability to Commute: * Linden, NJ 07036 (Required) Ability to Relocate: * Linden, NJ 07036: Relocate before starting work (Required) Work Location: In person

    Inscripción fácil