Trabajos customer service support en New York, New York (NY) State

PROJECT DESCRIPTION Seeking entertainers and fast learners who are passionate about their craft and the city of New York. This is a weekend gig for new hires. Position: Tour Guide. Location: New York City. Job Description: We are seeking enthusiastic and knowledgeable Tour Guides to lead engaging and informative tours around New York City. This role is ideal for individuals who are passionate about history, culture, and storytelling, and who enjoy sharing their knowledge with others. Key Responsibilities: 1. Conduct Tours: - Lead groups on walking, bus, or themed tours, providing an informative and entertaining experience. - Share historical facts, stories, and interesting anecdotes about New York City's landmarks, neighborhoods, and cultural sites. 2. Engage and Entertain: - Use storytelling techniques to captivate and engage tour participants. - Answer questions and provide personalized attention to ensure a memorable experience for all guests. 3. Safety and Coordination: - Ensure the safety and comfort of all tour participants throughout the tour. - Coordinate with other tour guides and staff to manage group logistics and schedules effectively. 4. Continuous Learning: - Stay updated on New York City's history, current events, new attractions, and any relevant changes to tour routes or content. - Participate in training sessions and briefings as required. 5. Customer Service: Provide exceptional customer service, addressing any concerns or special requests from tour participants. Gather and act on feedback to continuously improve the tour experience. 6. Administrative Duties: Handle ticketing, and any other administrative tasks as needed. Maintain accurate records of tour attendance and feedback. Qualifications: Strong knowledge of New York City’s history, culture, and major attractions. Excellent storytelling and public speaking skills. Ability to engage and interact with diverse groups of people. Strong sense of direction and familiarity with the city’s layout. Customer service experience is a plus. Ability to work primarily on weekends and have a flexible schedule. Physical stamina to walk and stand for extended periods. Benefits: Competitive pay. Opportunities for growth and additional training. A dynamic and supportive work environment. The chance to share your passion for New York City with visitors from around the world. If you are a passionate storyteller with a love for New York City, we encourage you to apply and join our team of dedicated tour guides. Looking for improv experience, team players, service industry, teaching abilities, listeners, directable and great communicators. Time commitment: 3-3.5 hrs. and 3-5 shifts a week (part-time). Pay: paid training once complete, tips, bonuses. Must be in New York.

Position Summary: As a Line Leader, you will be an ambassador of Mighty Quinn’s BBQ. You will be an integral part of creating exciting and rewarding guest experiences through positive face-to-face interactions. You will report directly to the General Manager and work with other team members in a clean, safe, and respectful manner. You will be responsible for the general oversight of service on a day-to-day basis, as it relates to both food preparation and quality customer service. You will also assist other Front-of-House employees with all tasks necessary to execute successful service while upholding all company safety and food quality standards and procedures. *While Line Leaders are customarily our more experienced FOH employees, they do not directly supervise or manage any other FOH employees. Job Description: · Greet guests and guide customer experience · Serving and preparing food & drinks the Mighty Quinn’s way · Use a cash register (POS) and process payment transactions · Learn and maintain knowledge of our menu to effectively describe to guests · Set-up, maintain and break down service area · Practice food safety and sanitation standards required of foodservice establishments Assist with all shift duties, ensuring tasks are executed in accordance with safety and quality standards Provide support to Front-of-House team members to ensure successful service Occasionally assist BOH staff if necessary for successful execution of service Cover open shifts and/or step in to work on the service line, where necessary Monitor staff performance and ensure compliance with set company standards, where necessary Perform any and all other tasks customarily required of a Line Leader Requirements: · Great communication skills and teamwork · Able to multitask in a fast-paced, high-energy environment · Be outgoing and enthusiastically explain our epic BBQ to guests · Willingness to jump into different tasks and assist co-workers when required · Able to uphold high standards with a positive can-do attitude · Must be 18 years or older · Must be reliable and maintain consistent, punctual attendance · Food Handlers certificate required Skills: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, walk, and reach with hands and arms. The employee is occasionally required to climb or balance, stoop, kneel, crouch, and taste or smell. The employee must be able to lift and/or move heavy equipment and food product cases. This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. Team Members enjoy: · Uniforms provided annually · Premium starting pay · On-the-job paid training · Employee Discounts · Career growth OPPORTUNITIES!! · LifeMart employee discount program Benefits: · Commuter Pre-Tax Benefits · Health Insurance* · 401(k) *dependent upon eligibility Mighty Quinn’s is an EEO employer. We do not discriminate based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, disability or genetic information, or any other protected classifications. Work Remotely No Job Type: Full-time Pay: $18.50 - $20.00 per hour Expected hours: 40 per week Benefits: 401(k) Employee discount Flexible schedule Health insurance Paid time off Paid training Experience level: 2 years Restaurant type: Casual dining restaurant Fast casual restaurant Quick service & fast food restaurant Shift: 8 hour shift Day shift Evening shift Night shift Weekly day range: Monday to Friday Weekends as needed Ability to Relocate: New York, NY 10014: Relocate before starting work (Required) Work Location: In person

French Caribbean Restaurant, West Village, Manhattan Job Description: Overview: We are seeking a skilled and enthusiastic Bartender to join our team at a vibrant French Caribbean restaurant located in the heart of West Village, Manhattan. Our ideal candidate will bring a passion for mixology, exceptional customer service skills, and a deep appreciation for French Caribbean culture and cuisine. Responsibilities: - Prepare and serve a variety of alcoholic and non-alcoholic beverages, including signature cocktails inspired by French Caribbean flavors. - Maintain a clean and organized bar area, ensuring compliance with health and safety regulations. - Engage with customers in a friendly and professional manner, providing excellent service and enhancing their dining experience. - Monitor inventory levels and assist with ordering and restocking supplies as needed. - Collaborate with the kitchen and waitstaff to ensure a seamless and enjoyable dining experience for all guests. - Handle cash and credit card transactions accurately, following all restaurant protocols. - Stay informed about menu items, specials, and restaurant promotions to effectively recommend and upsell to customers. - Participate in staff meetings and training sessions to stay updated on restaurant policies and new offerings. - Adhere to all company policies and procedures, including those related to alcohol service and responsible consumption. Qualifications: - Proven experience as a bartender in a high-volume setting, preferably within a French or Caribbean restaurant. - Extensive knowledge of mixology techniques, cocktail recipes, and wine pairings. - Excellent interpersonal and communication skills, with the ability to build rapport with customers and team members. - Strong organizational skills and the ability to multitask in a fast-paced environment. - Ability to work flexible hours, including evenings, weekends, and holidays. - A passion for French Caribbean culture and cuisine is a plus. - Valid New York State bartending license or certification preferred. Benefits: - Competitive hourly wage plus tips. - Employee discounts on meals. - Opportunity for growth and advancement within the restaurant. - Friendly and supportive work environment. If you are a dedicated and talented bartender with a love for French Caribbean flavors and a commitment to exceptional service, we would love to hear from you. Join our team and help us create memorable experiences for our guests!

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support.

Full job description Earn $14.42 to $21.00 + TIPS! – Based on skills and qualifications! You gotta have it HOT...hot peppers, hot sandwiches, hot pay! Do you hunger for more? Potbelly Sandwich Shops, where Good Vibes and Great Careers are a way of life! Come Build the Potbelly Nation with us. Potbelly got its start in 1977 as a small antique store that turned into a lines-out-the-door neighborhood sandwich shop.? Before you knew it, we were serving up delicious food in a fun environment at more than 400 shops across the United States. We continue to wake up every day with one goal: Make people happy through good vibes and delicious craveable food.? Put those awesome ingredients together, and there’s no telling what we’ll cook up next!? Job Title: Shift Leader Department/Function: Operations Location: Field, in Shop Report to: General Manager/Assistant Manager Details: Nonexempt GENERAL DESCRIPTION Leads and behaves according to Potbelly Values. Leads a shift by managing and developing associates to execute outstanding product quality and customer service, build sales and control costs for each shift. Follow standard Potbelly operating policies and procedures with essential areas of focus including but not limited to: FOCUS People Lead Associates on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training. Know and support appropriate personnel policies, labor laws and safety procedures. Ensure all security procedures are executed (safe procedures, open/close procedures etc.) Transitions into opening/closing duties. Customers Make customers really happy. Resolve customer complaints/issues. Empowers Associates to make sure all customers leave happy. Execute and support all food safety requirements and practices. Sales Lead Associates to open, transition, and close shifts without supervision. Manage and organize the line and delegate duties to Associates. Know and uphold standards for product quality. Work the line as needed. Ensure back-of-the-house procedural standards are met. Promote sales on the shift through executing the marketing plan within the four walls. Profits Control food costs, labor, waste, and cash on the shift. Count drawers and follow proper daily cash handling procedures. ESSENTIAL PHYSICAL FUNCTIONS Must have the ability/stamina to work a minimum of 40 hours a week. Ability to stand/walk for 8-9 hours per day and sit for 1-2 hours per day. Must be able to exert well-paced and frequent mobility for periods of up to five hours. Must be able to lift up to 10 pounds frequently and up to 50 pounds occasionally. Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data. Must be able to work in both warm and cool environments, indoors (95%) and outdoors (5%). Must be able to tolerate higher levels of noise from music, customer and employee traffic. Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish. Ability to oversee a fast-paced, high-volume, customer-focused restaurant through coordination of schedules, problem-solving, maintaining cleanliness, training employees and providing great customer service. EXPERIENE, EDUCATION AND BEHAVIORS Must represent Potbelly Advantage and Our Values. Minimum of 1 year supervisory experience in a restaurant or retail environment. Minimum educational requirement: High School degree. Must be able to work a minimum of 2 opens and/or closes per week. As a requirement of the position, all Shift Leaders and Managers must be trained and pass a Food Safety Certification course. In Illinois certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric). Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity. Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities Exceptional customer service skills. Strong communication skills, both written and verbal. Strong organizational skills and the ability to multi-task. Strong interpersonal skills. Ability to train and coach others. Must be able to demonstrate strong leadership skills at all times. Must be a strong team-player. Ability to manage a fast-paced, high-volume shifts while providing excellent customer service. We’re an equal opportunity employer.? All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Salon Assistant Role Hello! We are searching for a new addition to our team at DEBONAIR Men's Grooming Lounge. We are a woman-owned and operated men's hair salon focused on creating a luxury experience for our clients. We are a group of hard-working, ambitious individuals. We are looking to hire quickly, so please be sure to include your resume & a bit about you and why you believe you would be best suited for the position at Debonair A Mens Grooming Lounge. SERIOUS INQUIRIES ONLY Duties: ** MUST SPEAK FLUENT ENGLISH, bilingual is a plus (Spanish) -Washing hair according to the needs of the client and stylist - Greet clients and provide excellent customer service - Maintaining a clean salon space, ex: sweeping hair - -Maintaining necessary salon equipment, ex. washing and folding towels, capes - Sharing knowledge of hair washing techniques to clients - Provide support to stylists as needed - Assist with retail sales of hair care products - Answer phone calls and respond to inquiries - Skills: - Familiarity with hair care practices and terminology - Ability to upsell salon services and products to clients - Understanding of color theory for hair coloring services - Active listening & ensuring the salon stays running on schedule - Retail sales experience, with knowledge of hair care products - Basic knowledge of our services, additional training and education will be provided - Must be able to educate and properly convey information to clients As a Salon Assistant, you will be one of the first point of contact for our clients. Your friendly demeanor, strong organizational skills, and knowledge of the hair care industry will contribute to creating a positive salon experience for our customers. Join our team and be part of a dynamic salon environment! If you are passionate about the beauty industry and enjoy providing exceptional, luxury customer service, we would love to hear from you. Apply now to join our team as a Salon Assistant!

Join our vibrant team at H-ART, a premier K-Beauty destination in the heart of Manhattan, NY! We are currently seeking a dynamic and dedicated Assistant Manager to help lead our passionate team in delivering exceptional service and sharing the beauty of Korean skincare and cosmetics with our valued customers. If you are a skincare enthusiast with a flair for leadership and a love for all things K-Beauty, we invite you to apply and be part of our team! Responsibilities: Manage employee attendance and schedule Update and report inventory Support the manager in store operations and customer responses in collaboration with the Manhattan HQ team Maintain product knowledge and provide recommendations for customers Handle cash and the POS systems for cashier tasks Operate in-store promotions organized by the marketing department Any other customer service-related tasks Fast learning skills Responsibility and punctuality Job Types: Full-time, Part-time Expected hours: 30 – 40 per week Benefits: Employee discount Flexible schedule Shift: Day shift Evening shift Morning shift Weekly day range: Weekends as needed Education: High school or equivalent (Required) Experience: Store management: 1 year (Preferred) Customer service: 1 year (Required) Work Location: In person

Job description Physician Affiliate Group of New York (PAGNY) is one of the largest multi-disciplinary groups in the country whose main purpose is to nurture and embolden the healthcare providers who take care of the most fragile and vulnerable patients in New York City. PAGNY people do more than diagnose and treat; we uplift the spirits and dignity of patients because we love what we do, and it shows. PAGNY is committed to recruiting and retaining productive and enthusiastic physicians and promotes our health professionals’ wellness. PAGNY is comprised of over 4,000 physicians and healthcare professionals who provide services to NYC Health + Hospitals (H+H), the largest public health system in the United States. Our practitioners are highly skilled professionals with outstanding credentials who deliver the highest level of quality healthcare to patients throughout New York City. The Mission of NYC H&H is to extend equally to all New Yorker, regardless of the ability to pay, comprehensive health services of the highest quality in an atmosphere of humane care, dignity, and respect. Their Values are built on a foundation of social and racial equity and has established the ICARE standards for all staff. NYC Health + Hospitals (H+H) is the largest public health system in the United States. Responsibilities: The Front Desk Specialist is an integral part of the Administration support staff personnel and is responsible for all aspects of administrative support and for providing general assistance to visitors and staff in the office. • Greet all visitors and employees • Providing excellent customer service to all PAGNY employees. • Interact with clients, co-workers and the general public in a professional and effective manner. • Maintains conference rooms calendars and prioritizes meeting requests and travel logistics • Answers telephones, screens and direct calls • Prepares and submits complete and accurate invoices and expense reports • Prepares correspondence and documents • Reception and sorting of mail and deliveries • Monitors and maintain office equipment and office supplies • Assists with scheduling meetings, conference calls, catering requests, etc. • Tidy and maintain conference rooms, reception area and pantries • Provide general administrative and clerical support • Proactive and able to work independently • Provide coverage as needed for other support staff members • Other duties as assigned Qualifications: • Associates Degree required • Proficient use of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) • Minimum 1-3 years in a similar role • Attention and detail orientated • Customer service experience • Works well under pressure • Ability to prioritize tasks • Excellent interpersonal and communication skills • Benefits include: • Salary range - $45,000.00-$55,000.00 • 10% 401K company contribution after one year of service • Choice of a three-tiered nearly FREE medical plan • Excellent dental insurance including orthodontics coverage • Generous paid time off program Physician Affiliate Group of New York, P.C. (“PAGNY”) is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision.

Job Description: Pizza Guy Position: Pizza Guy Shift: Morning Shift (11 AM - 4 PM), 5 Days a Week Compensation: $18 per hour About Us: Join our vibrant team at [Restaurant Name], where we serve the best pizzas in town. We are passionate about great food and exceptional service, and we are looking for a dedicated Pizza Guy to join us in delivering delicious pizzas to our customers. Job Summary: We are seeking an experienced Pizza Guy to handle our morning shift. The ideal candidate will have a strong background in pizza preparation and a passion for creating high-quality pizzas. You will work from 11 AM to 4 PM, five days a week. Responsibilities: Prepare and cook a variety of pizzas according to established recipes and standards Ensure all ingredients are fresh and prepared properly Maintain a clean and organized workstation Operate and maintain pizza ovens and other kitchen equipment Monitor inventory and restock supplies as needed Adhere to all food safety and sanitation guidelines Provide excellent customer service and handle customer requests efficiently Collaborate with the kitchen team to ensure smooth service Assist with other kitchen duties as needed Qualifications: Previous experience as a pizza cook or in a similar role Strong knowledge of pizza preparation and cooking techniques Ability to work efficiently in a fast-paced environment Attention to detail and a commitment to quality Good communication and teamwork skills Ability to work the specified morning shift (11 AM - 4 PM) for five days a week Flexibility to work weekends and holidays as needed What We Offer: Competitive hourly rate of $18 A positive and supportive work environment Opportunities for growth and development within the company Employee meals and discounts If you have a passion for making great pizzas and want to be part of a fun and dynamic team, we would love to hear from you.

We are seeking a highly organized and dynamic individual to join our law firm as an Executive Assistant with Marketing Experience. This role is crucial to the smooth operation of our firm, as you will provide high-level administrative support to our executive team while also contributing to our marketing efforts. The ideal candidate will possess excellent communication skills, strong attention to detail, and a solid understanding of marketing strategies. Responsibilities: Provide comprehensive administrative support to the executive team, including managing calendars, scheduling meetings, and handling travel arrangements. Coordinate and assist in the preparation of documents, presentations, and reports for both internal and external clients. Conduct market research and analysis to identify potential clients and opportunities for business development. Assist in the development and implementation of marketing strategies, including social media campaigns, email marketing, and content creation. Collaborate with the marketing team to maintain the firm's website, ensuring that it is up to date and reflects the firm's brand and values. Assist in organizing and managing events, conferences, and seminars to promote the firm's services and enhance client relationships. Monitor and track marketing performance metrics, providing regular reports and recommendations for improvement. Serve as a point of contact for clients, answering inquiries and providing exceptional customer service. Maintain confidentiality and handle sensitive information with the utmost professionalism and discretion. Part Time or Full Time - $15 - $20 hour

Customer Assistance Representatives provide frontline support by promptly responding to inquiries via phone, email, and live chat. They offer product information, troubleshoot issues, and ensure customer satisfaction. Strong communication and problem-solving skills are essential. Previous customer service experience and familiarity with CRM systems are advantageous.

🤵🏻‍♂️🤵🏻‍♂️🤵🏻‍♂️ HIRING 🤵🏻‍♀️🤵🏻‍♀️🤵🏻‍♀️ —-Job title: “Sales Representative” —-Essential background experience needed : Sales & Customer Service —-Working hours: Monday to Friday (9am to 6pm) —-Full Time/Part Time (Minimum 3 days work per week is a MUST) —-Location: New York City —-Job nature: Door To Door 🚪 or Outdoor Based —-Industry: Telecom services (phone/tablet/internet) —-Salary: 100% Commission Base, no hourly pay (Average CASH $750 -$950 per week) —-Payment: Daily CASH payment at the end of every day 😍😍😍 —-Language needs: Bilingual (Chinese/English/Spanish) —-General job description: -Explore new potential sales territories -Explore new customer groups -Execute sales on the existing territories -Day to day sales & operations -Customer service & communications -Sign up & support customers who qualify for the services *Applicant needs to be living in New York City currently* *Those who are qualified will be contacted for phone & face to face interview*

*About Us:* Royfa is a leading provider of innovative Compression garments, dedicated to improving patient outcomes and enhancing the quality of life. We are seeking a driven and results-oriented Sales Representative to join our team, responsible for promoting our products healthcare facilities and retail medical supply stores. *Job Summary:* We are looking for a skilled sales professional to develop and maintain relationships with key decision-makers in facilities and retail medical supply stores. The successful candidate will identify new business opportunities, drive sales growth, and provide exceptional customer service. *Responsibilities:* - Develop and execute sales strategies to achieve sales targets - Build and maintain relationships with healthcare facility and retail medical supply store owners - Identify and pursue new business opportunities - Conduct product demonstrations and training sessions - Provide exceptional customer service and support - Stay up-to-date with industry trends and competitor activity - Collaborate with the marketing team to develop promotional materials and campaigns *Requirements:* - 2+ years of sales experience in the medical or healthcare industry - Proven track record of achieving sales targets - Strong understanding of skin healthcare and medical supply markets - Excellent communication and interpersonal skills - Ability to work independently and as part of a team *We Offer:* - Competitive salary and commission structure - Comprehensive benefits package - Ongoing training and professional development opportunities - Collaborative and dynamic work environment - Recognition and rewards for outstanding performance Thank you!