Buscar empleo: 376 ofertas de trabajo de customer service support en Buffalo, New York (diciembre 2025)

Risk Management and Insurance Coordinator

hace 4 días

Buffalo

Job Description Are you looking for a rewarding career where your contributions truly matter? At Uniland, we offer a culture focused on people, growth, and community. We foster an environment that empowers team members at all levels, supports professional development, encourages volunteerism, and values collaborative innovation - so you can make a meaningful impact while building your future with us. Who we are: Uniland is a leading family-owned and operated real estate development firm headquartered in Amherst, NY. For more than five decades, we’ve built a reputation for excellence in commercial real estate, offering a full range of services including development, construction, leasing, property management, and more. Our commitment to quality, innovation, and long-term relationships sets us apart in the industry. At Uniland, we value integrity, teamwork, and continuous improvement—and we’re proud to offer a workplace where associates can grow their careers while making a lasting impact on the communities we serve. Uniland is a caring employer, offering comprehensive, high-quality benefits to help our associates maintain a healthy, well-balanced lifestyle. Our associates enjoy: • Multiple medical plan options including a high deductible, low-cost HSA health plan with a generous employer contribution, • Company-sponsored (paid) Life Insurance and Long-Term Disability, • Comprehensive optional benefits such as Dental, Vision, Supplemental Life and Short-Term Disability, Legal/ID Protection, and Accident and Critical Illness Insurance, • Paid time off options, 8 paid company holidays, Voluntary Time Off (VTO), bereavement leave, jury duty leave, parental leave, voting leave, and other forms of paid leave as required by applicable law or regulation, • Retirement planning through the Company’s 401(k) with employer match JOB SUMMARY The Risk Management and Insurance Coordinator provides legal and administrative support focused on insurance and risk management matters across Uniland’s property portfolio of owned and managed properties. Primary responsibilities of this position include managing Uniland’s insurance policies and claims processes, assisting with claim and incident resolution and litigation matters, and collaborating with internal departments to mitigate risk and ensure compliance. Additionally, this position collaborates closely with all members of the sales team to provide direct administrative assistance to the Sales department. Responsibilities include managing daily administrative functions, coordinating communications, maintaining accurate records, and supporting sales processes to enhance overall department efficiency. ESSENTIAL FUNCTIONS Legal • Prepares, reviews, and files documents related to insurance policies pertaining to Uniland’s business activities., • Facilitates administration of insurance claims, including builder’s risk, liability, and property insurance and other enterprise insurance policies; coordinates with brokers, carriers and internal teams to track and resolve claims., • Manages compliance with certificate of insurance requirements and other risk management documentation across commercial properties and development projects., • Maintains organized records for all insurance matters, including policies, claims, invoices, and correspondence, ensuring accuracy and accessibility for reporting and audits., • Develops and prepare detailed reports, correspondence, and summaries related to insurance costs to support financial reporting and management decision-making., • Liaises with insurance carriers, brokers, and internal teams to ensure smooth communication and timely issue resolution., • Monitors insurance-related legal, regulatory, and industry developments; identify potential risks and opportunities., • Evaluates and improves processes and systems related to insurance policy administration, claims tracking, and compliance documentation., • Tracks and maintains insurance policy renewal dates and coordinates renewal processes with brokers and carriers to ensure continuous coverage., • Reviews and verifies certificates of insurance requests from tenants, contractors, and vendors for accuracy and compliance with Uniland's requirements., • Prepares and maintains insurance policy summaries, coverage matrices, and premium allocation schedules for management review., • Assists with incident and accident reporting, including documenting events, gathering evidence, and coordinating with risk management and insurance adjusters., • Coordinates property inspections and loss control assessments with insurance carriers and documents recommendations for risk mitigation., • Maintains insurance claim logs and tracking systems, monitoring claim status, settlement negotiations, and payment processing., • Prepares correspondence and documentation for insurance underwriting submissions, policy endorsements, and coverage modifications., • Assists with preparation of annual insurance program reviews, including coverage analysis, cost comparisons, and recommendations for optimization., • Coordinates with finance department on insurance premium payments, claim reimbursements, and accrual reconciliations., • Reviews and analyzes insurance requirements in contracts, leases, and agreements to ensure appropriate coverage and compliance., • Provides administrative support to the Sales department to ensure seamless daily operations., • Manages and updates sales lead activity, including lead intake, tracking, and reporting within sales management systems., • Prepares, edits, and distributes sales reports, meeting agendas, lease proposals, abstracts, lease documents, and commission agreements., • Assists with the preparation of marketing and sales materials for property listings and promotional efforts., • Maintains organized filing systems for sales and leasing documentation, both electronic and physical records., • Coordinates lease packages and submission processes, including obtaining approvals via DocuSign., • Serves as the primary point of contact for internal and external correspondence, ensuring timely communication with brokers, tenants, and team members., • Schedules and coordinates departmental meetings, conference calls, and virtual meetings., • Manages and updates real estate broker and agent database while coordinating mailings and correspondence projects., • Provides general office administrative support, including serving as a backup receptionist and assisting other departments as needed., • Attends applicable subject matter conferences, workshops, and networking events to stay updated on legal matters and industry trends related to this job function., • Actively participates and contributes in any/all initiatives when requested and/or required., • Conduct basic research and data compilation to support sales initiatives and decision-making., • Bachelor’s degree in Real Estate, Business Administration, or Finance required., • A minimum of 3 years of administrative experience, preferably supporting commercial real estate development, property management, or insurance administration., • Exhibits familiarity with commercial real property documents, and insurance/risk management., • Knowledge of commercial real estate terminology, leasing processes, and sales operations., • Basic understanding of financial tracking, lease agreements, and reporting functions in a sales environment., • Utilizes document management, electronic filing systems, and legal case tracking systems efficiently, particularly for commercial real estate contracts., • Applies strong organizational skills to manage complex commercial property files, development projects, and multiple deadlines., • Pays close attention to detail to ensure accuracy in legal documentation, filings, insurance compliance, and regulatory reporting., • Exercises discretion and maintains confidentiality when handling sensitive legal, financial, and proprietary information., • Coordinates effectively across development, legal, tax, and property management teams to facilitate smooth communication and issue resolution., • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and CRM systems such as HubSpot or Deal Manager., • Strong administrative and organizational skills with the ability to manage multiple tasks and deadlines., • Excellent written and verbal communication skills for drafting correspondence, reports, and interacting with clients and team members., • Strong attention to detail and accuracy in maintaining records, preparing documents, and updating sales data., • Strong interpersonal skills to build and maintain positive relationships with internal teams, brokers, tenants, and clients., • Problem-solving skills with the ability to anticipate needs and provide proactive administrative support., • Strong time management skills to prioritize and complete tasks efficiently in a fast-paced environment., • Familiarity with scheduling meetings, coordinating conference calls, and preparing meeting agendas., • Ability to adapt to changing priorities and work under pressure to meet deadlines., • Ability to work independently while also collaborating effectively with a team., • Customer service mindset with a professional demeanour when interacting with clients and stakeholders., • Ability to adapt to a fast paced and dynamic work environment. PHYSICAL DEMANDS & WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. • Extended periods of sitting at a desk or workstation while performing administrative tasks., • Regular use of computers and other office equipment, requiring manual dexterity and visual concentration., • Occasionally required to lift and/or move up to 10 pounds., • Mobility within the office environment to attend meetings, training sessions, or other events., • Ability to communicate effectively with associates, supervisors, and external parties in person, over the phone, or via email., • Office-based environment with standard office equipment and ergonomic furniture., • Exposure to typical office noises such as phone calls, conversations, and office equipment operation., • Work will be performed in an in-office environment. No immigration or work visa sponsorship will be provided for this position. Uniland Development Company is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply. Compensation details: 24-30 Hourly Wage PI4b4da1572827-25405-39177671

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