Customer Service Representative (CSR)
2 months ago
Perimeter Center, Atlanta
Customer service is the process of providing assistance, support, and advice to customers before, during, and after a purchase. It involves ensuring that customers have a positive experience with a product, service, or company, and helping them to resolve any issues or concerns they may have. Good customer service is about being responsive, empathetic, and proactive in meeting the needs and expectations of customers, and can lead to increased customer satisfaction, loyalty, and retention.
