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Customer service support jobs in New York, New York - Page 2Create job alerts

  • Retail Sales Assistant
    Retail Sales Assistant
    17 days ago
    $18–$20 hourly
    Part-time
    Manhattan, New York

    This position is based at the DOVIANA’s Soho and West Village locations, requires in-person attendance, part time or full time from 11am to 7pm. About Doviana: Doviana is a new-generation jewelry brand launched in New York City. We make affordable everyday fine jewelry for good vibes and redetine personal jewelry decisions. Doviana is part of a growing trend of direct-to-consumer brands selling fine jewelry at affordable prices by cutting out middlemen. We provide our community the opportunity to get their favorite jewelry for a fraction of the price of larger mainstream jewelers. And we provide our Millennial customers, who's craving for rapid fresh and affordable jewelries. Our goal is to make timeless, top quality, and affordable luxury jewelry that you can wear every day. We always seek to make simple yet stunning pieces for your daily accessory outfits. We have more than 40 years of jewelry making experience which allow us to combine quality and stylish into one platform for all age shoppers. Operations: Help customers check out Support a memorable and customized customer service experience Organize merchandise and displays Answer customers questions regarding to merchandise, brands, etc. Help customers with permanent jewelry selection and make permanent for customers. Help make informed suggestions that affect the service, and productivity of the store. Help support appointment with influencers Help contribute to social media content Clean and organize the showroom/store Comfortable with technology and learning new forms of POS Facilitate the checkout process through POS

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  • Team Member
    Team Member
    5 days ago
    $16.5–$18.5 hourly
    Part-time
    Long Island City, Queens

    • We are looking for experienced, passionate Team Members to grow with us!, • At NAYA, your development is our priority --- we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you!, • You will love working at NAYA, • We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including:, • More on the way!, • At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success., • ++How You'll Impact++, • The Team Member plays a key role in NAYA's restaurant operations, trained to work across all stations, from front-of-house service to back-of-house preparation. Team Members provide outstanding customer service while ensuring store standards of cleanliness, organization, and quality. Responsibilities include preparing food, working on the service line, cooking on the grill, and setting up and stocking stations. Team Members collaborate with the team to prepare menu items and maintain a smooth, efficient service experience., • ++What You'll Do++, • Prepare daily production items in cooperation with kitchen staff., • Ensure food products are prepped correctly, following recipes and Naya's standards., • Follow recipes and portion control standards to maintain consistency and quality., • Wash dishes and tools used during food prep., • Minimize waste and assist with inventory counts., • Receive, disinfect, store, and organize deliveries following FIFO and best storage practices., • Maintain proper storage temperatures and rotation procedures per DOH regulations., • Clean and sanitize kitchen equipment, tools, and workstations thoroughly and on schedule., • Keep floors in work areas clean, dry, and free of debris., • Ensure a sanitary, clean, and safe kitchen environment, maintaining all equipment and utensils., • Customer Service, • Provide timely and courteous service to guests in alignment with Naya's policies and procedures. • Display thorough knowledge of menu items, including beverages, and adhere to legal alcohol service requirements., • Greet guests, take orders, and expedite as needed, ensuring accuracy and satisfaction., • Ring orders into the POS system accurately and collect payments., • Assist customers with making change, as applicable., • Follow cash handling procedures, turning in accurate amounts daily., • Maintain a clean, stocked, and organized workstation at the start of each shift., • Stock cashier stations with necessary items, including paper goods and ice water., • Change trash bags, wipe tables, and counters, and pack sauce sides and pita bread., • Turn on displays and play music as part of daily setup., • Follow the proper cash handling procedures and rings up items correctly, • Complete all side work and cleaning tasks to Naya's standards, including setting up sanitizing pails., • Support and assist team members as needed., • Communicate issues and ideas to the Chef or Director of Operations., • Participate in training and development of new employees to uphold Naya's service standards., • Adhere to sanitation standards and company policies on scheduling, clocking in/out, uniforms, and grooming., • Attend company meetings and training sessions as required., • Exhibit a friendly, positive, and helpful attitude at all times., • Carry out additional duties as assigned by management., • ++Who You Are++, • 1+ year experience as a restaurant team member at similar caliber concept, • The ability to lift at least 50 pounds on a regular basis., • The ability to bend, stoop, stand and perform extensive walking for 8-10 hours a day., • Excellent communicator in written and verbal formats., • Communicates information effectively and efficiently., • Completed the Train the Trainer course., • Maintain a friendly, helpful and positive attitude always., • Polished personal presentation; grooming meets Naya standards, as outlined by Employee Handbook, • The ability to withstand exposure to high volume of business and the movement, noise and temperature extremes associated with a busy restaurant., • Ability to perform essential job functions under pressure, maintain professionalism when working under stress., • Ability to work nights, weekends and holidays, and variable schedule, per the needs of the business., • Attends mandatory meetings., • Adherence to company, state, and county sanitation standards., • Strict adherence to posted schedule and clock in/out at times.

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  • Team Lead
    Team Lead
    24 days ago
    $22–$24 hourly
    Part-time
    Williamsburg, Brooklyn

    Join Our Family: Team Lead at The Nest Williamsburg! The Nest Williamsburg, Brooklyn is more than just a fast-casual restaurant—we are a welcoming space where community, hospitality, and exceptional food come together. We welcome each guest into our "Home" like friends, taking pride in every detail from our food and drinks to our warm service. We're looking for an energetic, positive, and reliable individual to join our growing family as a Team Lead. About the Role: Team Lead The Team Lead supports the Store Manager by overseeing daily operations, ensuring excellent guest experiences, and maintaining operational standards. You will be a key leader on the floor, ensuring smooth, efficient, and safe operations during your shifts. Key Responsibilities: Operations & Leadership • Lead shifts to maintain smooth operations, delegate tasks, and ensure consistent food quality and service., • Open or close the restaurant following company procedures, including securing the facility and balancing daily sales., • Monitor all areas (dining, kitchen, service) to ensure cleanliness, organization, and adherence to safety/sanitation standards., • Work as a team to create a seamless guest experience., • Enforce company policies and health/safety regulations, completing all required checklists (opening, closing, cleaning, logs, etc.)., • Guest Experience & Service, • Demonstrate and model outstanding guest service and genuine hospitality at all times., • Welcome and engage guests, taking orders using our POS system (Toast experience is a plus, training provided)., • Make beverages with care and efficiency., • Handle guest inquiries, feedback, and complaints professionally to ensure satisfaction and retention. Cash Handling & Financial • Manage cash handling procedures, including counting cash drawers, preparing deposits, and securing funds in the safe., • Maintain accountability for all cash transactions and promptly report any discrepancies to management. What We're Looking For We value the right attitude over extensive experience—we'll train the right person! Required Skills • Friendly, approachable, and guest-focused personality (Customer Service Orientation), • Ability to multitask in a fast-paced environment, • Strong communication and teamwork skills (Collaboration), • Punctual, dependable, and professional (Positive Attitude), • Attention to Detail and Time Management, • Strong Problem Solving and Adaptability skills, • Barista & bartending knowledge is helpful., • Previous restaurant, café, or hospitality experience is a plus, but not required. How to Apply Submit your resume and a quick note about why you’d be a great fit for The Nest. We can’t wait to meet you! The Nest Williamsburg LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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  • Team Member
    Team Member
    5 days ago
    $16.5–$18.5 hourly
    Part-time
    Williamsburg, Brooklyn

    • We are looking for experienced, passionate Team Members to grow with us!, • At NAYA, your development is our priority --- we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you!, • You will love working at NAYA, • We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including:, • More on the way!, • At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success., • ++How You'll Impact++, • The Team Member plays a key role in NAYA's restaurant operations, trained to work across all stations, from front-of-house service to back-of-house preparation. Team Members provide outstanding customer service while ensuring store standards of cleanliness, organization, and quality. Responsibilities include preparing food, working on the service line, cooking on the grill, and setting up and stocking stations. Team Members collaborate with the team to prepare menu items and maintain a smooth, efficient service experience., • ++What You'll Do++, • Prepare daily production items in cooperation with kitchen staff., • Ensure food products are prepped correctly, following recipes and Naya's standards., • Follow recipes and portion control standards to maintain consistency and quality., • Wash dishes and tools used during food prep., • Minimize waste and assist with inventory counts., • Receive, disinfect, store, and organize deliveries following FIFO and best storage practices., • Maintain proper storage temperatures and rotation procedures per DOH regulations., • Clean and sanitize kitchen equipment, tools, and workstations thoroughly and on schedule., • Keep floors in work areas clean, dry, and free of debris., • Ensure a sanitary, clean, and safe kitchen environment, maintaining all equipment and utensils., • Customer Service, • Provide timely and courteous service to guests in alignment with Naya's policies and procedures. • Display thorough knowledge of menu items, including beverages, and adhere to legal alcohol service requirements., • Greet guests, take orders, and expedite as needed, ensuring accuracy and satisfaction., • Ring orders into the POS system accurately and collect payments., • Assist customers with making change, as applicable., • Follow cash handling procedures, turning in accurate amounts daily., • Maintain a clean, stocked, and organized workstation at the start of each shift., • Stock cashier stations with necessary items, including paper goods and ice water., • Change trash bags, wipe tables, and counters, and pack sauce sides and pita bread., • Turn on displays and play music as part of daily setup., • Follow the proper cash handling procedures and rings up items correctly, • Complete all side work and cleaning tasks to Naya's standards, including setting up sanitizing pails., • Support and assist team members as needed., • Communicate issues and ideas to the Chef or Director of Operations., • Participate in training and development of new employees to uphold Naya's service standards., • Adhere to sanitation standards and company policies on scheduling, clocking in/out, uniforms, and grooming., • Attend company meetings and training sessions as required., • Exhibit a friendly, positive, and helpful attitude at all times., • Carry out additional duties as assigned by management., • ++Who You Are++, • 1+ year experience as a restaurant team member at similar caliber concept, • The ability to lift at least 50 pounds on a regular basis., • The ability to bend, stoop, stand and perform extensive walking for 8-10 hours a day., • Excellent communicator in written and verbal formats., • Communicates information effectively and efficiently., • Completed the Train the Trainer course., • Maintain a friendly, helpful and positive attitude always., • Polished personal presentation; grooming meets Naya standards, as outlined by Employee Handbook, • The ability to withstand exposure to high volume of business and the movement, noise and temperature extremes associated with a busy restaurant., • Ability to perform essential job functions under pressure, maintain professionalism when working under stress., • Ability to work nights, weekends and holidays, and variable schedule, per the needs of the business., • Attends mandatory meetings., • Adherence to company, state, and county sanitation standards., • Strict adherence to posted schedule and clock in/out at times.

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  • STYLIST/BRAIDER/NAIL-TECH/MAKE-UP ARTISTE WANTED (BROOKLYN)
    STYLIST/BRAIDER/NAIL-TECH/MAKE-UP ARTISTE WANTED (BROOKLYN)
    27 days ago
    Full-time
    Brownsville, Brooklyn

    Roles to fill: Stylist / Braider / Nail Technician / Makeup Artist Location: 1690 Pitkin Ave, Brooklyn Business: jsmbeautycare About Us jsmbeautycare is a beauty salon located on Pitkin Ave, Brooklyn. We provide high-quality hair, nail, lash, and beauty services in a clean, professional, and welcoming environment. We are focused on consistency, customer experience, and building a strong local brand. Position Overview We are looking for talented and reliable Stylists, Braiders, Nail Technicians, and Makeup Artists to join the salon. This is a great opportunity for individuals who want consistent clients, a steady location, and the ability to grow within a busy salon environment. Responsibilities Provide professional beauty services (hair, braiding, nails, or makeup based on your specialty) Maintain a clean and organized workstation Deliver excellent customer service and create a welcoming experience Manage time efficiently to handle appointments and walk-ins Stay up to date with current beauty trends and techniques Requirements Proven experience in your specialty (hair, braiding, nails, or makeup) Strong communication and customer service skills Reliable and punctual Ability to work in a fast-paced environment Must be professional and team-oriented What We Offer High foot traffic location on Pitkin Ave Walk-in customers + opportunity to build your own clientele Flexible working schedule • Supportive team environment, • Growth opportunity as the business expands Compensation Commission-based / chair rental options available (to be discussed) How to Apply Please respond with: Your name Your specialty (Stylist, Braider, Nail Tech, or Makeup Artist) Photos of your work (if available) Contact information

    No experience
    Easy apply
  • Team Member
    Team Member
    5 days ago
    $16.5–$18.5 hourly
    Part-time
    Dumbo, Brooklyn

    Summary At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Team Members to grow with us! At NAYA, your development is our priority --- we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager Salary: $16.50 - $18.00 You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • More on the way! At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. How You'll Impact The Team Member plays a key role in NAYA's restaurant operations, trained to work across all stations, from front-of-house service to back-of-house preparation. Team Members provide outstanding customer service while ensuring store standards of cleanliness, organization, and quality. Responsibilities include preparing food, working on the service line, cooking on the grill, and setting up and stocking stations. Team Members collaborate with the team to prepare menu items and maintain a smooth, efficient service experience. What You'll Do Food Preparation Production • Prepare daily production items in cooperation with kitchen staff., • Ensure food products are prepped correctly, following recipes and Naya's standards., • Follow recipes and portion control standards to maintain consistency and quality., • Wash dishes and tools used during food prep., • Minimize waste and assist with inventory counts. Kitchen Organization Maintenance • Receive, disinfect, store, and organize deliveries following FIFO and best storage practices., • Maintain proper storage temperatures and rotation procedures per DOH regulations., • Clean and sanitize kitchen equipment, tools, and workstations thoroughly and on schedule., • Keep floors in work areas clean, dry, and free of debris., • Ensure a sanitary, clean, and safe kitchen environment, maintaining all equipment and utensils. Customer Service • Provide timely and courteous service to guests in alignment with Naya's policies and procedures. • Display thorough knowledge of menu items, including beverages, and adhere to legal alcohol service requirements., • Greet guests, take orders, and expedite as needed, ensuring accuracy and satisfaction., • Ring orders into the POS system accurately and collect payments., • Assist customers with making change, as applicable., • Follow cash handling procedures, turning in accurate amounts daily. Front-of-House Station Management • Maintain a clean, stocked, and organized workstation at the start of each shift., • Stock cashier stations with necessary items, including paper goods and ice water., • Change trash bags, wipe tables, and counters, and pack sauce sides and pita bread., • Turn on displays and play music as part of daily setup., • Follow the proper cash handling procedures and rings up items correctly, • Complete all side work and cleaning tasks to Naya's standards, including setting up sanitizing pails. Teamwork Communication • Support and assist team members as needed., • Communicate issues and ideas to the Chef or Director of Operations., • Participate in training and development of new employees to uphold Naya's service standards. Compliance Professionalism • Adhere to sanitation standards and company policies on scheduling, clocking in/out, uniforms, and grooming., • Attend company meetings and training sessions as required., • Exhibit a friendly, positive, and helpful attitude at all times., • Carry out additional duties as assigned by management. Who You Are • 1+ year experience as a restaurant team member at similar caliber concept, • The ability to lift at least 50 pounds on a regular basis., • The ability to bend, stoop, stand and perform extensive walking for 8 to 10 hours a day., • Excellent communicator in written and verbal formats., • Communicates information effectively and efficiently., • Completed the Train the Trainer course., • Maintain a friendly, helpful and positive attitude always., • Polished personal presentation; grooming meets Naya standards, as outlined by Employee Handbook, • The ability to withstand exposure to high volume of business and the movement, noise and temperature extremes associated with a busy restaurant., • Ability to perform essential job functions under pressure, maintain professionalism when working under stress., • Ability to work nights, weekends and holidays, and variable schedule, per the needs of the business., • Attends mandatory meetings., • Adherence to company, state, and county sanitation standards., • Strict adherence to posted schedule and clock in/out at times., • Perform all other related and compatible duties as assigned by the Management Team.

    Easy apply
  • Assistant Manager
    Assistant Manager
    1 month ago
    $66000 yearly
    Full-time
    Manhattan, New York

    Locations: Upper West Side (10024) & Lower Manhattan (10007) A NYC Food Handler's is required Job Overview We are seeking a dynamic, service-driven Assistant Manager to join our team across two New York City locations. This role is rooted in hospitality—creating a warm, welcoming, and consistent guest experience while ensuring smooth and efficient store operations. As Assistant Manager, you will lead by example on the floor, inspiring your team to deliver exceptional service, maintain high standards, and foster a positive, guest-first environment. You will serve as a key operational leader, supporting staff, resolving issues in real time, and ensuring that every guest interaction reflects our commitment to excellence. Key Responsibilities Hospitality & Guest Experience • Lead by example to ensure exceptional hospitality is consistently delivered by you and the entire team, • Create a welcoming, service-oriented environment that prioritizes guest satisfaction and repeat business, • Handle customer inquiries and concerns with professionalism, empathy, and urgency, • Enforce company standards for customer service, cleanliness, and product quality Team Leadership & Support • Supervise, coach, and support staff during shifts to ensure smooth service and strong team morale, • Perform all responsibilities expected of a team member, stepping in wherever needed, • Cover shift call-outs when no other team member is available, • Ensure all staff adhere to uniform policies and health & safety compliance standards, • Support hiring, onboarding, training, and ongoing development of team members Operations & Store Management • Oversee daily store operations to ensure efficient, seamless service across both locations, • Serve as the first point of contact for operational issues and escalate to the Assistant Director of Operations when necessary, • Assist with opening and closing procedures, ensuring readiness and accuracy, • Enforce company standards across all areas, including cleanliness, drink quality, and overall store presentation Inventory & Compliance • Monitor and maintain store inventory, including paper goods, milk, pastries, and other essential supplies, • Oversee stock replenishment and organization to support uninterrupted service, • Ensure the store consistently meets NYC Health Department standards and regulations Financial & Administrative Duties • Manage cash handling procedures with accuracy and integrity, • Conduct bank runs, including obtaining change, making deposits, and cashing petty cash, • Support payroll processing and basic administrative tasks as needed Sales & Business Growth • Motivate the team to meet and exceed sales goals while maintaining a hospitality-first mindset, • Assist with merchandising and in-store initiatives that enhance the guest experience and drive revenue, • Support local marketing and promotional efforts to increase store visibility Requirements • Proven experience in a supervisory or Assistant Manager role, ideally in retail, café, or hospitality environments, • Strong leadership skills with a hands-on, team-first approach, • Passion for hospitality and delivering exceptional guest experiences, • Excellent communication and interpersonal skills; bilingual abilities are a plus, • Proficiency in POS systems, cash handling, and retail operations, • Experience with inventory management, purchasing, and basic administrative functions, • Strong organizational and multitasking abilities in a fast-paced environment, • Knowledge of health, safety, and sanitation standards (NYC experience preferred) Why Join Us? Join a team that puts hospitality at the heart of everything we do. This is an opportunity to grow as a leader, make a meaningful impact on both guests and team members, and be part of a collaborative, high-energy environment. We’re looking for someone who thrives on creating memorable experiences, leading with intention, and continuously raising the bar.

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  • Sales Associate
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    Sales Associate
    now
    $3200–$5000 monthly
    Full-time
    Manhattan, New York

    Job Title: Sales Associate Location: Midtown Manhattan, New York Position Type: Full Time, Immediate Start About Us, NY Events is a rapidly growing sales and marketing organization focused on helping leading brands connect with new customers through direct, in-person engagement. Our mission is to deliver results-driven customer acquisition while developing future leaders in business and sales. Position Overview: Sales Associate We are hiring Sales Associates who are ready to take on a hands on, customer facing role. This position involves engaging with potential customers, presenting client offerings, and driving new customer signups. Full training is provided. Key Responsibilities: • Approach and engage customers in face-to-face conversations, • Present products and services in a clear and professional way, • Educate customers and identify their needs, • Convert leads into new customer acquisitions, • Meet individual and team performance goals, • Maintain professionalism and a strong work ethic at all times, • Participate in ongoing training and development programs What We’re Looking For: • Strong communication and people skills, • Self-motivated and goal-oriented mindset, • Positive attitude and willingness to learn, • Ability to work in a fast-paced environment, • Team player with leadership potential, • No experience required; full training provided What We Offer: • Weekly compensation, • Performance-based incentives, • Comprehensive training and mentorship, • Clear opportunities for advancement, • Supportive, energetic team culture If you are ambitious, driven, and ready to build a career in sales and business development, we encourage you to apply. Apply Today to Join NY Events

    Immediate start!
    No experience
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  • Busser/Food Runner
    Busser/Food Runner
    3 days ago
    Part-time
    Englewood

    The successful candidate will play a key role in contributing to our customer satisfaction goals. We'd like to interview you if you're a seasoned kitchen team member looking for the opportunity to grow and can handle all of the below responsibilities/requirements. Send us your current work status and availability to interview. Key Requirements: Friendly demeanor- able to greet and serve customers in a friendly manner Ability to stand for a long time Accuracy and speed in executing assigned tasks Familiar with industry’s best practices Dedication to teamwork Responsibilities Set up and stocking stations with all necessary supplies Answer, report and follow Managers instructions Comply with nutrition and sanitation regulations and safety standards Prepares dining room for patrons by setting tables and stocking all necessary supplies prior to the beginning of service Maintains table settings by removing finished courses and replenishing utensils as necessary Refilling water glasses Supports wait staff by assisting them with delivery of food and retrieval of any supplies they may require Maintains a clean and sanitary bussing station Ensuring the availability of clean dishes by bussing tables, washing dishes, pots, pans, and flatware, and resetting dining areas. Preparing dining areas and kitchen for next shift by cleaning and restocking dining areas and cook stations. Disposing of the trash at close of restaurant Must be able to lift 50lbs minimum Responsible for cleaning restrooms throughout the shift and maintaining cleanliness of Indoor and Outdoor Dining areas • You must be legal to work in the United States Pay Frequency: Weekly Tips Included

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  • Entry-level Account Manager
    Entry-level Account Manager
    1 month ago
    $50000–$70000 yearly
    Full-time
    Great Neck

    Location: Great Neck, NY Company: Limitless Consulting Industry: Sales & Marketing (Telecommunications) Employment Type: Full-Time | Remote work Unavailable Are you looking to kick-start a career in sales and marketing with unlimited growth potential? Limitless Consulting, a fast-growing marketing and sales firm located in Great Neck, NY, is now hiring Entry-Level Account Manager to represent top-tier telecommunication clients. We specialize in in-person, face-to-face sales that connect people with the right products and services while delivering exceptional customer experiences. What You’ll Do: • Represent nationally recognized telecom brands in a professional and engaging manner., • Promote and sell products and services through direct, in-person customer interactions., • Assist with account setup, billing questions, and product recommendations., • Meet or exceed daily and weekly sales goals., • Learn and apply sales techniques, product knowledge, and compliance guidelines., • Strong communication and interpersonal skills., • Self-motivated with a positive, team-oriented attitude., • Desire to learn, grow, and advance in a sales-driven environment., • Reliable transportation to commute to retail/event locations in the local area., • Weekend availability required., • Weekly guaranteed pay, • Uncapped commissions and bonuses, • W2, • Paid training and ongoing mentorship., • Career advancement opportunities into leadership and management., • Networking events, professional development workshops, and travel opportunities.

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