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Customer service support jobs in Wayne, New JerseyCreate job alerts

  • Server
    Server
    7 hours ago
    Part-time
    Montclair

    We are seeking an energetic and dedicated Server to join our vibrant restaurant team. In this role, you will be the face of our establishment, delivering exceptional guest experiences through attentive service, expert food and beverage knowledge, and a positive attitude. Your enthusiasm for hospitality and strong communication skills will help create memorable moments for our guests while ensuring smooth operations behind the scenes. This paid position offers an exciting opportunity to develop your skills in a lively, fast-paced environment that values teamwork, professionalism, and a passion for food and service excellence. Responsibilities Greet guests warmly upon arrival, providing friendly and attentive customer service throughout their visit Take accurate food and beverage orders using POS systems such as Aloha POS or Micros POS, ensuring special requests are noted and fulfilled Serve food and drinks efficiently while maintaining high standards of presentation and cleanliness Upsell menu items to enhance guest experience and increase sales opportunities Manage guest relations by addressing questions, resolving concerns promptly, and ensuring overall satisfaction Assist with food handling, sanitation, and food preparation tasks as needed to support kitchen staff Handle cash transactions accurately through cashiering systems, including cash handling and basic math calculations Maintain cleanliness of dining areas by bussing tables, resetting for new guests, and adhering to sanitation standards such as Food Safety guidelines Support host/hostess duties when required, including seating guests using OpenTable or similar reservation systems Collaborate with team members to ensure efficient service flow during busy nights or events like nightclub evenings Qualifications Previous restaurant experience or food service background preferred; fine dining experience is a plus Familiarity with POS systems such as Toast POS or Micros POS; experience with OpenTable is advantageous Strong customer service skills with a friendly, energetic approach to serving guests Ability to manage time effectively in a fast-paced environment while multitasking seamlessly Knowledge of food safety standards, sanitation practices, and proper food handling procedures Culinary experience or kitchen background is beneficial but not required Excellent communication skills and a team-oriented attitude Basic math skills for cashiering and transaction management Experience in hospitality roles such as serving, bussing tables, or host/hostess positions enhances suitability for this role Join us to be part of an enthusiastic team committed to delivering outstanding guest experiences! We value your energy, dedication, and passion for hospitality — apply today to start your journey in a dynamic restaurant environment where every shift is an opportunity to shine! Job Types: Part-time, Temporary Pay: $800.00 - $1,000.00 per week Note: this is 6 months contract for seasonal

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  • Food Rescue & Distribution Manager
    Food Rescue & Distribution Manager
    8 days ago
    $22–$26 hourly
    Part-time
    Clifton

    At The Food Brigade, we are committed to reducing food insecurity and food waste by connecting communities with fresh, nutritious food and supportive services. The Food Rescue & Distribution Manager plays a vital role in advancing this mission by leading the coordination of food rescue efforts and Mobile Farmer’s Market (MFM) distributions. This position ensures that high-quality food reaches those who need it most while fostering community engagement and access to essential resources. Key Responsibilities: • Lead and manage food rescue operations, including identifying and securing food suppliers, • Maintain ongoing communication and coordination with vendors to schedule and execute pickups, • Develop and manage distribution schedules to ensure consistent, equitable food access, • Monitor inventory levels and ensure adequate supply, quality, and product variety, • Plan and prepare inventory for each distribution and stock the Mobile Farmer’s Market accordingly, • Assist in and co-manage all MFM distributions alongside the Driver, • Register new clients on-site and provide outreach at remote distribution locations, • Connect clients with additional services, including brick-and-mortar assistance and wraparound support programs, • Support warehouse operations, including inventory handling and organization, • Routinely lift and move 35-50 pounds unassisted, • Use a pallet jack, pallet stacker, hand truck, • Drive a cargo van, box truck, and Mobile Farmer’s Market as needed, • Conduct food pickups from suppliers/donors and delivery to our multiple locations, and ensure safe transport and handling procedures, • Prepare and deliver weekly reports to the Executive Director Collaboration: • Work closely with the Executive Director and Operations Director to support program goals and operational effectiveness Requirements: • Background check required, • Clean driving record required, • Commitment to mandatory in-house training and continuing education, including Food Handler Safety Certification, customer service, and de-escalation practices Preferred Qualifications (not required): • Experience in food rescue, food distribution, logistics, or supply chain operations, • Background in nonprofit, community outreach, or social services, • Experience working with diverse and underserved populations, • Strong organizational and problem-solving skills in fast-paced environments, • Ability to operate box trucks or similar commercial vehicles

    No experience
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  • Sales and Marketing Professional
    Sales and Marketing Professional
    14 days ago
    Full-time
    Montclair

    We are seeking a dynamic and energetic Sales and Marketing Professional to join our team and drive our business growth forward. This role offers an exciting opportunity to leverage your expertise in outside sales, business development, and account management to expand our market presence. You will be at the forefront of building strong client relationships, generating leads, and delivering innovative solutions that meet customer needs. If you thrive in a fast-paced environment and are passionate about sales, marketing, and technology, this position is perfect for you! Duties Develop and execute strategic sales plans to target new business opportunities through B2B sales channels. Conduct territory management by identifying potential clients within assigned regions and cultivating relationships through cold calling, direct sales, and territory sales activities. Manage existing accounts by providing exceptional customer service, upselling products or services, and ensuring client satisfaction through effective account management. Lead generation efforts including prospecting, qualifying leads, and converting prospects into loyal customers using CRM software such as Salesforce. Deliver compelling product demos and technical sales presentations to showcase solutions tailored to client needs. Negotiate contracts and pricing agreements with clients to maximize revenue while maintaining strong professional relationships. Collaborate with marketing teams to develop campaigns that increase brand awareness and support sales initiatives. Track sales performance metrics, analyze data for insights, and adjust strategies accordingly to meet targets. Skills Proven experience in outside sales, B2B sales, or technology sales with a focus on territory management and lead generation. Strong management skills with the ability to oversee multiple accounts and territories simultaneously. Expertise in CRM software such as Salesforce for tracking customer interactions, managing pipelines, and analyzing sales data. Excellent negotiation skills combined with a customer-centric approach to foster long-term relationships. Proficiency in conducting product demos and technical sales presentations that clearly communicate value propositions. Ability to perform inside sales activities including cold calling, follow-ups, and customer outreach effectively. Strong analysis skills to interpret market trends, customer feedback, and sales performance metrics. Exceptional communication skills paired with a proactive attitude towards upselling and expanding existing accounts. Knowledge of retail sales environments is a plus but not required; enthusiasm for continuous learning is essential. Join us as a Sales and Marketing Professional where your energy fuels growth! Bring your passion for technology solutions, your knack for building relationships, and your drive for success — together we’ll achieve remarkable results! Pay: $18.00 - $25.00 per hour Benefits: Employee discount Expense account Paid time off Work Location: In person

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  • Accounts Receivable Specialist
    Accounts Receivable Specialist
    1 month ago
    $60000–$65000 yearly
    Full-time
    Fairfield

    Company Description FB International Inc. specializes in creative design and temporary architectural solutions for trade shows, conferences, pavilions, showrooms, pop-ups, and window displays. With over 35 years of experience, we are dedicated to delivering quality and reliable service. Guided by our proven "devise, develop, and deliver" approach, we collaborate closely with clients to bring their unique visions to life. Our team prides itself on passion and innovation to meet customized needs with excellence and precision. Role Description This is a full-time, on-site role for an Accounts Receivable Coordinator at our office in Fairfield, New Jersey. The Accounts Receivable Coordinator will be responsible for processing invoices, monitoring payments, managing financial transactions, maintaining records, and generating reports. The position also requires regular communication with clients and internal teams to ensure accurate financial tracking and resolution of discrepancies. Key Responsibilities: Billing & Invoicing • Issue contract client down payments and final invoices according to project or contract terms, • Ensure invoices are accurate, complete, and delivered to clients on schedule, • Maintain organized records of all issued invoices and supporting documentation Payment Processing • Process incoming payments, including checks, ACH, wire transfers, and credit card transactions, • Apply payments to customer accounts accurately and promptly, • Process credit card payments in compliance with company policies and security standards, • Reconcile daily payment activity and resolve discrepancies Collections & Account Management • Monitor outstanding balances and follow up on overdue accounts, • Conduct collection activities professionally and in alignment with company guidelines, • Communicate with clients regarding payment status, billing questions, and account issues, • Maintain updated aging reports and escalate delinquent accounts when necessary Additional Financial Tasks • Support month‑end closing by preparing AR reports and account reconciliations, • Collaborate with internal teams (sales, operations, finance) to resolve billing or payment issues, • Assist with mid‑year and year‑end financial audits, gathering documentation, and responding to auditor requests, • Collaborate with internal teams to resolve audit inquiries and support the implementation of audit recommendations Skills & Qualifications • Strong understanding of accounts receivable processes and basic accounting principles, • Experience with invoicing, payment processing, and collections, • Proficiency QuickBooks is a must, • Strong attention to detail and accuracy, • Excellent communication and customer service skills, • Ability to manage multiple priorities and meet deadlines, • Proficiency in Microsoft Excel Education & Experience • 2–5 years of experience in Accounts Receivable or similar accounting role

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  • CHINESE HEADMASTER CHEF WANTED
    CHINESE HEADMASTER CHEF WANTED
    2 months ago
    Full-time
    Paterson

    Halal Wok Express is seeking a highly experienced HEADMASTER CHEF to join our team. Head Chef is in total control of the kitchen starting from managing the kitchen staff to flavourful dishes/portions/sauce consistency to our customers. Must be bilingual. Responsibilities Prepare everything before customers arrive. Manage kitchen staff on their duties throughout the day. MUST MAKE SURE THAT EVERYONE FOLLOWS THE HYGENE PROTOCOLS Make sure that every dish delivers quality to our customers Coordinate with suppliers to control inventory levels, order ingredients efficiently, and minimize waste through effective inventory control practices. Supervise food handling, cooking processes, and presentation to ensure high-quality dishes are consistently delivered to guests. Oversee catering events and banquet services, ensuring timely preparation and exceptional service quality. Implement training programs for kitchen staff on food safety, culinary techniques, and service standards. Proven culinary experience in Chinese cuisine with a strong background in dining environments. Extensive supervising experience within busy restaurant or catering settings. Familiarity with banquet operations, event catering, and large-scale food preparation. Experience in inventory management, cost control, and food safety practices within the food industry. Previous restaurant kitchen management experience is preferred. REQUIREMENTS: MUST HAVE EXPERIENCE AS HEAD CHEF. MUST SPEAK FLUENT ENGLISH AND MANDARIN MUST BE ABLE TO COMMUTE TO 959 MAIN ST, PATERSON,NJ,07503 OR MUST BE WILLING TO RELOCATE. MUST BE ABLE TO WORK IN A BUSY ENVIRONMENT. MUST CLEAN THE KITCHEN TO SPOTLESS CONDITION EVERY NIGHT BEFORE THE SHIFT ENDS. SEND YOUR RESUME. MUST FOLLOW THE HYGENE PROTOCOLS AND MAKE SURE THAT EVERYONE ELSE FOLLOWS THEM. Join us as our Chinese Head Chef at Halal Wok Express — where your culinary talents will shine! We’re committed to supporting your growth in a vibrant environment that values innovation, quality. If you’re ready to lead a passionate kitchen team while delivering exceptional Chinese cuisine that respects halal standards, we want to hear from you!

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