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Customer service support jobs in Westfield, New JerseyCreate job alerts

  • Customer Service Representative (CSR)
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    Customer Service Representative (CSR)
    8 hours ago
    $19–$32 hourly
    Full-time
    Elizabeth

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support. Customer Service Representative FAQs:

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  • Salon Manager / Stylist ( Should have a Clientele Base)
    Salon Manager / Stylist ( Should have a Clientele Base)
    4 days ago
    Part-time
    Irvington

    Job Overview We are seeking an experienced and dynamic Salon Manager / Stylist with an established clientele base to lead and grow our vibrant salon team. This role combines advanced hair styling expertise with store management responsibilities, ensuring exceptional customer service and salon operations. The ideal candidate will possess a strong background in cosmetology or Braiding, excellent communication skills, and a passion for creating beautiful looks while fostering a welcoming environment for clients and staff alike. Duties Provide professional hair styling, coloring, and hair extension services, including hair braiding and Locs Manage daily salon operations, including appointment scheduling using salon software , front desk duties, and retail sales. Maintain high standards of sanitation and safety protocols to ensure a clean and compliant environment. Mentor and train junior stylists and staff on techniques such as the straight razor, hair styling, and retail upselling strategies. Develop and retain a loyal clientele by delivering personalized customer service and building strong relationships. Oversee inventory management, retail sales, and merchandising to maximize revenue opportunities. Implement marketing strategies to promote salon services and retail products effectively. Lead store management tasks including staff scheduling, performance evaluations, and ensuring smooth daily operations. Qualifications Valid cosmetology or braiding license with proven experience in hair styling, coloring (including color theory), and advanced techniques such as hair extensions and Hair braiding. Demonstrated ability to build and maintain a clientele base. Proficiency in salon software systems for scheduling and client management. Strong knowledge of sanitation standards, store management practices, retail math, and upselling techniques. Excellent communication skills with the ability to mentor team members effectively. Experience in retail sales, store management, and customer service excellence. Skills in makeup application, nail care, hair threading, and retail product knowledge are desirable. Ability to work collaboratively in a fast-paced environment while maintaining professionalism. Join our team to elevate your career in a supportive environment that values creativity, professionalism, and client satisfaction! Job Type: Full-time Pay: $15.00 - $29.44 per hour Benefits: Employee discount Flexible schedule Free massages Opportunities for advancement Paid time off Professional development assistance Work Location: In person

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  • Cashier
    Cashier
    7 days ago
    $17 hourly
    Full-time
    Union

    Serving New York's best Smash burgers and crispy fries, 7th Street Burger is bringing simplicity back to the burger! With our fresh, simple, high-quality food at a great value. 7th Street Burger is a fun and lively community-gathering place unlike any other. As we experience tremendous growth, our leaders are the driving force to our continued success. We are seeking a positive and enthusiastic Cashier who loves to serve and lead! Qualifications: • Experienced in a high volume, fast-paced restaurant environment, • Food handler certification, strongly preferred but not required, • Creates an engaging welcoming environment for customers, • Previous experience in customer service and cash handling preferred Responsibilities: • Count the register - open and closing, • Close out the register at night, • Accurately input customer orders into the POS (Point of Sale) system, • Process cash, credit card, and mobile payments efficiently, • Maintain cleanliness on counter and in garbage areas, • Communicate and work closely with the cooks to ensure order accuracy, • Support fellow cashiers and collaborate to ensure workflow Our Benefits include: • Competitive hourly wage, • Career development opportunities – we are growing fast!, • Paid sick time, • 1.5x holiday pay on company holidays If you are enthusiastic, reliable, and passionate about delivering excellent customer service, we invite you to apply for the 7th Street Burger Cashier position. Join our team and contribute to creating memorable dining experiences for our valued customers. Apply today by submitting your resume to highlight your relevant experience.

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  • Field Service Engineer
    Field Service Engineer
    1 month ago
    $18–$30 hourly
    Full-time
    Mountainside

    NOW HIRING: Field Service Engineer – Toner Printing Technology Are you a tech-savvy, motivated individual looking to launch or grow your career in a fast-paced, innovative environment? EZ Hi Tech International, a rapidly expanding leader in digital high-end production printing technology, is seeking qualified Field Service Engineers to join our dynamic technical support team. Position Overview: We’re looking for a sharp, hands-on engineer or technician with a background in electronics, mechanics, or optical systems. Experience with toner-based printing equipment is a significant plus. The job may involve long-distance travel (the company covers all expenses). Whether you're an experienced tech or a recent graduate eager to learn and grow, we want to hear from you. If you bring strong interpersonal skills, *problem-solving abilities, and a positive, can-do attitude, this opportunity could be a perfect fit. What We Offer: • Exciting, hands-on work with advanced print and imaging technology, • Nationwide travel opportunities, • Supportive team and training environment, • Career advancement with a company committed to your success Qualifications: • Technical background in electronics/mechanics/optics, • Strong communication and customer service skills, • Willingness to travel nationwide, • Eagerness to learn and grow professionally Ready to join a team that values innovation and technical excellence? Submit your resume and salary expectations to: [Insert email or application link here]

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  • Cook
    Cook
    1 month ago
    $15 hourly
    Full-time
    Linden

    Job Summary We are seeking a passionate and dedicated person to join our dynamic culinary team. In this role, you will be responsible for preparing and serving nutritious, high-quality meals while ensuring food safety and excellent service standards. Your expertise in dietary needs, menu planning, and food handling will contribute to creating a welcoming environment where residents or guests receive exceptional culinary experiences. This position offers an exciting opportunity to showcase your culinary skills in a vibrant setting that values innovation, teamwork, and customer satisfaction. Responsibilities Prepare and serve meals according to dietary guidelines, menus, and individual preferences with precision and care Assist in menu planning to ensure variety, nutritional balance, and seasonal freshness Maintain strict food safety standards by following proper handling, storage, and sanitation procedures Support the dietary department by helping with food preparation, cooking, and plating for various service settings including fine dining environments Ensure all food is prepared in accordance with health regulations and quality standards Collaborate with team members to deliver seamless food service experiences for residents or guests Contribute to catering events by preparing dishes that meet specific client requests and presentation standards Skills Proven experience in dietary departments or as a dietary aide within healthcare or hospitality settings Strong background in menu planning and meal preparation with attention to nutritional requirements Extensive culinary experience including food preparation, cooking techniques, and food handling skills Knowledge of food safety protocols and proper sanitation practices Experience working in fine dining or restaurant environments with high standards of presentation and service Excellent knife skills and proficiency in various cooking methods Ability to work efficiently under pressure while maintaining quality and attention to detail Familiarity with the food industry’s best practices for catering, serving, and kitchen operations Join us to bring your culinary talents to life in a role that celebrates creativity, precision, and care. We’re committed to supporting your growth as you deliver memorable dining experiences that make a difference every day! Job Types: Full-time, Part-time Pay: From $15.00 per hour Benefits: Flexible schedule Work Location: In person

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