Customer Service jobs in Iowa - Page 9

Job Description The customer service representative is responsible for providing effective, customer-focused service to all customers by demonstrating excellent, in-depth knowledge of company products and programs, and for communicating effectively with customers, team members, and management. Daily duties include, but are not limited to: Providing excellent customer service on the phone and in the office. Handle payment processing Data entry Provide account information. Applicant must be able to lift up to 30 pounds and work at a computer for the majority of the workday. Applicant must be self-motivated and dependable. Applicant must be able to work in one of our Houghton or Mt Pleasant offices. Previous experience in phone-based customer service, accounting and collections is plus.

Job DescriptionJob Description CSR's need to be outgoing, polite and self-motivated. Job Duties include: Answering phones, Greeting carry out customers, misc. cleaning, cutting pizzas, making pizza, sandwiches, pasta, and other food items.

Job Description Are you looking for something that allows you the opportunity to be your best self? Join our award-winning company and culture as a Customer Service Specialist and take advantage of the endless opportunities available for those who seek them! "If you are ready to work in an environment where you are allowed the freedom and responsibility to act like an owner, and have a passion for helping customers, you won't regret joining Clickstop!" - Tammy, Current Employee What you'll be doing: • Aligning with Clickstop's Core Values to drive our culture and business forward., • In this role, Communicate, Enthusiastic, Responsible, Decisive, and Courageous really stand out!, • Providing industry best customer experience for one of our e-commerce brand, Fasteners Plus, • Demonstrating our commitment to our brand promise by providing the customer with what they want, when they need it on their first call., • Completing daily tasks while living out our values and code through self-awareness and integrity., • Deliver an exceptional customer experience by providing responsive, solution-oriented support across phone, email, website, and marketplace channels while ensuring adequate coverage and timely follow-up., • Process and manage customer orders (web, PO, and marketplace) accurately and efficiently, including payments, invoicing, and database updates in NetSuite to maintain current records., • Own post-order support processes such as returns, refunds, shipping or manufacturing errors, claims, backorders, and special delivery instructions to resolution., • Partner cross-functionally with shipping, marketing, and operations teams to resolve stock, fulfillment, and channel issues and keep customers informed of delays or changes., • Monitor and maintain customer-facing systems and channels (website content, shipping inbox, marketplaces, PayPal/chargebacks) to ensure accuracy, compliance, and smooth order flow., • Qualifying customer needs through thoughtful discovery and ensuring timely follow-up and resolution., • Gain working knowledge of the brand, e-commerce processes, marketing, and warehouse teams, and overall business strategy to grow business acumen., • Identify and escalate growth opportunities by uncovering needs beyond stated requests and partnering with account management and internal teams to support retention and revenue., • Collaborate cross-functionally with operations, freight, purchasing and vendors to resolve fulfillment and product issues, coordinate drop-ship solutions, and keep customers informed., • Build strong business, process, and vendor acumen to make sound decisions, surface improvements, and balance customer advocacy with profitable, win-win outcomes. What we value in this role: • Someone naturally wired to make things happen and take great care of our customers., • Ability to quickly identify customer needs and effectively resolve issues while providing exceptional customer service every step of the way., • Highly skilled at building strong relationships., • Awareness of your strengths, those of your team members, and how to use all of them effectively., • Eagerness to learn new tasks and question existing methods to improve current processes., • Commitment to completing high quality work., • Someone who challenges us to become better than we are today., • Comprehensive training program., • 4 – 6 weeks of learning about the company, products, processes, and people. (Onsite requirement during this initial training period for optimal results) Continued support as you build confidence and grow your impact., • A purpose-driven career experience; discovering the opportunity to pursue your best self (as an employee, parent, partner, community member, etc.), • An entrepreneurial environment where opportunities are endless for those who seek them., • Effective and impactful cross-department collaboration opportunities with our highly dynamic Clickstop teams!, • Recognition for personal, team, and company accomplishments - Clickstop's success is a reflection of your engagement and excellence!, • We offer great full-time benefits including a competitive compensation package and a generous amount of time off. But what truly sets us apart is how we work and the environment we work in! Benefits include:, • Health Insurance ($0 Premium option), Dental & Vision Insurance, • PTO, Paid Holidays, and Birthday and Volunteer Time Off, • Life and Disability Insurance, • 401K Match, • ESOP – After one full year of service and minimum hour requirement is met Note: For remote work, internet speeds of 20 mbps are required. To be considered for a remote role at Clickstop, residence must be in one of the following states: Iowa, Alabama, North Carolina, South Carolina, Pennsylvania, or Florida. This role is Hybrid with weekly onsite requirements in Urbana, IA. Must be authorized to work in the United States. Employment is contingent upon the completion of a satisfactory background check. Clickstop is an Equal Opportunity Employer.

We are seeking an organized and client-focused International Travel Consultant to assist clients with planning and coordinating global travel experiences. Key Responsibilities Communicate with clients to gather travel preferences and planning requirements Research international destinations, accommo

About the Client: Our client is a leading company in the agro-industrial sector, specializing in the development and commercialization of innovative solutions aimed at improving agricultural product quality.With a strong presence in Des Moines, Iowa, they are expanding their operations to Illinois a

Key Responsibilities: Handle customer inquiries via phone and emails Assist clients with travel questions, reservations, and general support Provide accurate information regarding destinations, policies, and procedures Maintain professional and courteous communication at all times Follow established

Key Responsibilities: Handle customer inquiries via phone and emails Assist clients with travel questions, reservations, and general support Provide accurate information regarding destinations, policies, and procedures Maintain professional and courteous communication at all times Follow established

Job DescriptionJob Description Come Work for #1 Pizza Company in the world! Join our team, apply today! As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency. Whether assisting with orders or resolving issues, your commitment to outstanding service will shine through. Responsibilities: • Provide friendly and attentive service to customers both over the phone and in-person., • Assist customers with placing orders, customizing pizzas, and answering menu questions., • Upsell additional menu items and promotions to enhance customer satisfaction., • Handle inquiries, concerns, and complaints with empathy and professionalism., • Accurately enter orders into the system and process payments., • Maintain cleanliness and organization within the storeQualifications Job Requirements: • A team player who is punctual and has a positive attitude!, • A fun and friendly person, who is comfortable talking to customers., • Ability to work efficiently in a fast-paced environment., • Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person., • Excellent communication and interpersonal skills., • Flexibility to work evenings, weekends, and/or holidays., • You are at least 16 years of age. Additional Information Benefits: • A fun, rewarding and fast paced working environment, • Full training with an industry leading brand, • Health insurance, • Excellent career with great opportunities for internal promotion., • Awesome discounts on Pizza!

Job DescriptionJob Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA • Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

Job DescriptionJoin Our Team as a Customer Service Representative at Link Manufacturing, Ltd. in Sioux Center IA! Are you a motivated individual with a passion for providing top-notch customer service? Do you thrive in a fast-paced environment and enjoy helping customers find solutions to their needs? If so, we want you to join our team at Link Manufacturing, Ltd. in Sioux Center IA as a Customer Service Representative! As a Customer Service Representative at Link Manufacturing, Ltd., you will be responsible for assisting customers with their inquiries, providing product information, processing orders, and ensuring overall customer satisfaction. You will have the opportunity to work with a talented team, gain valuable experience in the manufacturing industry, and make a positive impact on our customers' experience. Key Responsibilities: • Provides efficient customer service support for all product lines through phone sales, email, order entry, EDI, service parts operations, and order status inquiries., • Assists in supporting the field sales staff and serves as a liaison between sales and operations., • Assures communications internally, regarding phone activities and inter-office information., • Reviews, enters, and makes recommendations for part prices and customer price files., • Assists sales efforts with designated products., • Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. Qualifications: • Strong customer service skills., • Strong organizational skills to be able to multitask effectively and work under changing priorities., • Proficient verbal and written communication skills to understand and fulfill the needs of customers., • Problem solving and technical skills to troubleshoot product related questions., • Bachelor’s Degree in a technical or business field preferred and/or two years of order entry and customer care experience. About Us: Link Manufacturing Ltd. is a leading manufacturer and supplier of innovative suspension products for the heavy-duty trucking industry. We are dedicated to providing our customers with the highest quality products and exceptional service. At Link Manufacturing Ltd., we believe in investing in our employees and providing them with opportunities for growth and advancement Join our team at Link Manufacturing, Ltd. and be a part of a company that values teamwork, creativity, and continuous improvement. Apply today and start your career as a Customer Service Representative with us! Link is an Equal Opportunity Employer and is committed to workforce diversity. #hc228512

Job DescriptionJob Description CSR's need to be outgoing, polite and self-motivated. Job Duties include: Answering phones, Greeting carry out customers, misc. cleaning, cutting pizzas, making pizza, sandwiches, pasta, and other food items.

Job DescriptionJob Description Come Work for #1 Pizza Company in the world! Join our team, apply today! As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency. Whether assisting with orders or resolving issues, your commitment to outstanding service will shine through. Responsibilities: • Provide friendly and attentive service to customers both over the phone and in-person., • Assist customers with placing orders, customizing pizzas, and answering menu questions., • Upsell additional menu items and promotions to enhance customer satisfaction., • Handle inquiries, concerns, and complaints with empathy and professionalism., • Accurately enter orders into the system and process payments., • Maintain cleanliness and organization within the storeQualifications Job Requirements: • A team player who is punctual and has a positive attitude!, • A fun and friendly person, who is comfortable talking to customers., • Ability to work efficiently in a fast-paced environment., • Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person., • Excellent communication and interpersonal skills., • Flexibility to work evenings, weekends, and/or holidays., • You are at least 16 years of age. Additional Information Benefits: • A fun, rewarding and fast paced working environment, • Full training with an industry leading brand, • Health insurance, • Excellent career with great opportunities for internal promotion., • Awesome discounts on Pizza!

Job Description Primary Objective: To provide customer service and accurate accounting functions at the location to benefit IAS and its member-owners. Major Accountabilities: The following duties are typical for this job. These are not to be construed as exclusive or all-inclusive. Depending on location, some activities may not apply if a specific department product or service is not provided by a location. • Report to assigned workplace at time specified; report late arrivals or absences to supervisor before start time., • Conduct counter sales and process incoming and outgoing calls in a friendly, courteous manner., • Conduct weighing of grain and farm supply products; grading of incoming and outbound grain., • Make set weekly customer communications by the preference of the farmer either via phone, text, or email to engage customers on product and service offerings across divisions, and track and document call engagement details for each call in the CRM platform., • Processing of daily location grain tickets and entry of work orders for feed and agronomy divisions., • Complete daily edits of counter and other departmental invoicing., • Complete billing of feed, agronomy, and energy products and services from the location., • Provide grain marketing assistance and information on grain transactions to customers including regular communication with house grain customers to foster business growth by being proficient with grain contracts offered by IAS., • Assigned locations grain origination (outbound and inbound phone calls) including answering questions vs just forwarding calls., • Process locations grain settlements and direct ship process., • Process locations grain contracts, knowing how they work, and educating our customers on the base contracts. If customers have a deeper risk management appetite, referral and connection made to the Grain Team., • Process locations 10-day list., • Process locations mail (including contracts outgoing)., • Scanning/signatures on contracts., • Process locations grain bid recording., • Inventory control, physical count, and accurate billing., • Daily deposit of receivables., • Processing bill of lading on feed and fertilizer receipts; keep a perpetual inventory of feed and fertilizer products., • Invoicing for independent truck drivers and trucker payables., • Other general administrative support for the location as needed., • Accept and carry out any other assigned tasks by the Location Manager., • Associate’s degree in accounting or office administration or relevant coursework with two years of customer-facing customer service., • Is professional and displays a high level of initiative, detail, effort, and commitment toward completing assignments with quality, efficiency, and timeliness., • Strong collaborator, ability to communicate information or ideas effectively in written or oral form. Strong people skills., • Ability to organize, deal with change effectively, and work on multiple tasks concurrently while managing deadlines., • Microsoft Office Suite programs, including Outlook, Word, and Excel., • Requires static strength to lift, push, pull, or, on occasion, carry objects with a minimum weight of 50 pounds. Also, flexibility to bend, stretch, twist, or reach with your body, arms, and/or legs. Some tasks involve repetitive motion., • Agricultural Environment – Possible exposure to seasonal weather, outdoor conditions, and agricultural products., • Personal Protective Equipment may be required for some tasks.

Job DescriptionJob Description Come Work for #1 Pizza Company in the world! Join our team, apply today! As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency. Whether assisting with orders or resolving issues, your commitment to outstanding service will shine through. Responsibilities: • Provide friendly and attentive service to customers both over the phone and in-person., • Assist customers with placing orders, customizing pizzas, and answering menu questions., • Upsell additional menu items and promotions to enhance customer satisfaction., • Handle inquiries, concerns, and complaints with empathy and professionalism., • Accurately enter orders into the system and process payments., • A team player who is punctual and has a positive attitude!, • A fun and friendly person, who is comfortable talking to customers., • Ability to work efficiently in a fast-paced environment., • Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person., • Excellent communication and interpersonal skills., • Flexibility to work evenings, weekends, and/or holidays., • A fun, rewarding and fast paced working environment, • Full training with an industry leading brand, • Health insurance, • Excellent career with great opportunities for internal promotion., • Awesome discounts on Pizza!

Job DescriptionJob Description Come Work for #1 Pizza Company in the world! Join our team, apply today! As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency. Whether assisting with orders or resolving issues, your commitment to outstanding service will shine through. Responsibilities: • Provide friendly and attentive service to customers both over the phone and in-person., • Assist customers with placing orders, customizing pizzas, and answering menu questions., • Upsell additional menu items and promotions to enhance customer satisfaction., • Handle inquiries, concerns, and complaints with empathy and professionalism., • Accurately enter orders into the system and process payments., • Maintain cleanliness and organization within the storeQualifications Job Requirements: • A team player who is punctual and has a positive attitude!, • A fun and friendly person, who is comfortable talking to customers., • Ability to work efficiently in a fast-paced environment., • Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person., • Excellent communication and interpersonal skills., • Flexibility to work evenings, weekends, and/or holidays., • You are at least 16 years of age. Additional Information Benefits: • A fun, rewarding and fast paced working environment, • Full training with an industry leading brand, • Health insurance, • Excellent career with great opportunities for internal promotion., • Awesome discounts on Pizza!

Job DescriptionJob Description ABOUT THE JOB Offers smiles to customers over the phone and in person. Help with all general restaurant duties. Must be able to work evenings. Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionJob Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA • Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

Job Description Ascension FBO – Customer Service Representative ARE YOU INTERESTED IN WORKING IN AVIATION? Are you interested in working in the business aviation industry and do you enjoy a culture that is customer centric? As a Customer Service Representative, you will be an integral part of providing outstanding customer experience. Job Responsibilities: • Provide assistance to customers with questions, concerns, and assistance with hotel reservations, directions to local attractions, and transportation., • Coordinate aircraft services such as fuel and hangar storage., • Effective communication with team members via radio and other means of communication., • Pro-active interaction with customers to ensure their experience is positive., • Educate customers on pricing and programs., • Minimum 2 years customer service experience, • High School Diploma or General Education Degree (GED)., • Polished and professional demeanor., • Team player with a collaborative attitude., • Ability to thrive in an environment with strong standard operating principles, customer centric and safety first culture., • Excellent interpersonal and verbal communication skills., • Good working knowledge of MS Word and MS Excel, • Physically able to perform frequent walking, stretching, bending, sitting, stooping, reaching, and grasping actions.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are hiring customer services agents who are positive and genuinely enjoy helping others. In this role, you will provide full life-cycle customer service and assist customers in understanding their coverages and select the right products and services and help find best solutions to meet their personal financial needs. This is an excellent opportunity for you to start your career, and with our industry-leading training, you are sure to succeed. We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information; coordinate with other departments to resolve issues as applicable, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer orders in appropriate systems, • Follow all required scripts, policies, and procedures, • Comply with requirements surrounding confidential information and personal information, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job DescriptionJob Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA • Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

Job DescriptionJob Description Come Work for #1 Pizza Company in the world! Join our team, apply today! As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency. Whether assisting with orders or resolving issues, your commitment to outstanding service will shine through. Responsibilities: • Provide friendly and attentive service to customers both over the phone and in-person., • Assist customers with placing orders, customizing pizzas, and answering menu questions., • Upsell additional menu items and promotions to enhance customer satisfaction., • Handle inquiries, concerns, and complaints with empathy and professionalism., • Accurately enter orders into the system and process payments., • Maintain cleanliness and organization within the storeQualifications Job Requirements: • A team player who is punctual and has a positive attitude!, • A fun and friendly person, who is comfortable talking to customers., • Ability to work efficiently in a fast-paced environment., • Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person., • Excellent communication and interpersonal skills., • Flexibility to work evenings, weekends, and/or holidays., • You are at least 16 years of age. Additional Information Benefits: • A fun, rewarding and fast paced working environment, • Full training with an industry leading brand, • Health insurance, • Excellent career with great opportunities for internal promotion., • Awesome discounts on Pizza!

Job DescriptionJob Description Come Work for #1 Pizza Company in the world! Join our team, apply today! As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency. Whether assisting with orders or resolving issues, your commitment to outstanding service will shine through. Responsibilities: • Provide friendly and attentive service to customers both over the phone and in-person., • Assist customers with placing orders, customizing pizzas, and answering menu questions., • Upsell additional menu items and promotions to enhance customer satisfaction., • Handle inquiries, concerns, and complaints with empathy and professionalism., • Accurately enter orders into the system and process payments., • Maintain cleanliness and organization within the storeQualifications Job Requirements: • A team player who is punctual and has a positive attitude!, • A fun and friendly person, who is comfortable talking to customers., • Ability to work efficiently in a fast-paced environment., • Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person., • Excellent communication and interpersonal skills., • Flexibility to work evenings, weekends, and/or holidays., • You are at least 16 years of age. Additional Information Benefits: • A fun, rewarding and fast paced working environment, • Full training with an industry leading brand, • Health insurance, • Excellent career with great opportunities for internal promotion., • Awesome discounts on Pizza!

Job DescriptionCompany Description Large Brand with a small Franchise building stores in towns of Iowa. looking for part-time, full-time or a career, we have positions for you. Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! WORK CONDITIONS Exposure to: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions. Additional Information Additional Job Details PHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking For short distances for short durations. Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48. Sitting Paperwork is normally completed in an office at a desk or table. Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72 high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Job DescriptionJob Description CSR's need to be outgoing, polite and self-motivated. Job Duties include: Answering phones, Greeting carry out customers, misc. cleaning, cutting pizzas, making pizza, sandwiches, pasta, and other food items.

Job DescriptionJob Description CSR's need to be outgoing, polite and self-motivated. Job Duties include: Answering phones, Greeting carry out customers, misc. cleaning, cutting pizzas, making pizza, sandwiches, pasta, and other food items.

Job Description Location: Farley, IA DUTIES AND RESPONSIBILITIES: • Lead a culture of safety within your team, conducting all tasks in a safe manner and complying with Steel Tech Enterprises Safety Policies, • Provide leadership to and oversight of the customer service teammates ensuring customer needs are met, relationships with customers remain strong, and the company is successful, • Monitor customer forecasts and demand, strive to balance customer needs with available capacity, and proactively address areas of concern, • Monitor production schedules and oversee the release of jobs to the shop, ensuring inventory and on-time delivery targets are met, • Develop standard operating procedures to improve the department's operating quality and efficiency. Ensure teammates are continually training and referencing established procedures, • Maintain proficiency with the company enterprise resource system, continuously working to improve use of its functions and training your team to more effectively utilize its features, • Responsible for teammate scheduling, including work assignments/rotations, training, PTO, breaks, overtime assignments, back-up for absences, and shift rotations, • Maintain an understanding of company policies and ensure teammates understand them as well, • Provide regular teammate feedback regarding their performance and complete formal performance evaluations as required, • Promote a positive work environment by encouraging teamwork, recognizing superior performance, and practicing open communication with teammates, • Conduct all business interactions professionally and maintain confidentiality, • Coordinate and communicate with other members of the management team regarding department operations, performance, and concerns, • Maintain all required documentation, • Perform other duties as assigned KNOWLEDGE, SKILLS AND ABILITIES: • 5 years of experience in excellent leadership, collaboration, and communication skills to manage and develop customer service teams, • Exceptional analytical and problem-solving abilities, • Ability to effectively engage with a range of customer cultures and demands, • Exceptional written and verbal communication skills, • Strong organizational skills needed to plan and prioritize work activities, • Delegation–delegates work assignments, gives authority to work independently, sets expectations, and monitors delegated activities, • Continuous improvement: Continuously looks for ways to improve performance of self and team, • Judgment –displays willingness to make decisions, exhibits sound and accurate judgment and makes timely decisions., • Proficient computer skills, including Microsoft office (Word, Excel, Outlook, PowerPoint), • Able to travel as needed. WORKING CONDITIONS: Work is performed in an office setting with minimal to moderate noise due to computers, printers and people. Steel Tech Enterprises is a safety-sensitive workplace. All employment offers are contingent upon results of a 10-panel drug screening, including marijuana. Here’s what we can offer: • Medical, Dental, and Vision after 60 days of employment, • Free Telehealth services, • Competitive Wellness Program, providing up to 100% discount on medical premiums, • Short-Term and Long-Term Disability, • Supplemental Accident Insurance through Allstate for additional coverage on accidents + cancer, • Employer-Paid Life Insurance, • 401(k) after 60 days of employment + competitive match after one year, • Paid Time Off starting after 90 days of employment, • Paid Holidays starting day one!, • Health Savings Account and Flexible Spending Account, • Great discount programs in automotive, technology, and more, • Education Assistance is available for job related courses to further your education, with up to 100% paid tuition for maintenance-related coursework and certifications, • Career Advancement Opportunities, • Teammate Assistance Program (TAP) which offers professional assistance for Counseling, Financial, Legal, and Family services Steel Tech Enterprises is an equal opportunity employer and considers all qualified applicants without regard to any classification protected by federal, state and/or local law.

Job Description Seeking: Arrow Towing is hiring Customer Service Representatives; shifts are flexible and available any time of day or night, 7 days a week. We will train the right person! Attitude, work ethic, and customer focus are essential for success in this role. Benefits: • Top pay, paid every Friday, • Health, dental, and vision insurance, • 401(k) plan, • Fast-paced phone environment, high-detail data entry, accuracy is crucial, • Multi-tasking is a must, cannot become overwhelmed with constant interruption and chatter, • Need team players, can-do attitudes, go-the-extra-mile mindset, • Ask great questions, be an attentive listener, street smarts, and logical thinker, • Upsell our services, provide pricing, relay appropriate response times, • Work with drivers to ensure all calls are invoiced and paid at time of service, • Follow-up on unpaid services, work diligently to collect payment, • High school diploma or equivalent, • Experience in transportation, trucking, or service industry preferred, • Experience with scheduling, dispatching, or a former driver preferred, • Strong geographic knowledge of the Omaha and Council Bluffs areas Arrow Towing is one of the largest towing companies in the United States with locations in Council Bluffs, Iowa and Omaha, Nebraska. We manage multiple law enforcement contracts and serve corporate, public, and private clients. We specialize in Heavy Duty and Industrial markets, as well as day-to-day light duty towing. We are financially strong, own all of our properties, trucks, and equipment, and we service our client needs coast-to-coast. #hc198075

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. This position is a technical support role, troubleshooting VoIP Phones, Data Gateways, and High-Definition (HD) Video service disruptions. A strong customer service background is necessary to provide world-class customer experience. You will interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Knowledgeable regarding Internet Service Provider services. Do you know what it means to “Pair a Remote”?, • Trouble shoot data, video, and voice (VoIP Phone) service disruptions with a focus on first call resolution by problem solving and effective call handling, • Ownership of resolving the customers reason for contacting Tech Support, • Leverage multiple systems to research and troubleshoot service disruptions; coordinate with other departments to resolve issues when needed, • Comfortable using a Knowledge Base system in conjunction with your call handling, • Accurately document customer interaction and code the appropriate call type in the client Customer Relations Management System (Remedy), • Utilize knowledge base and training to effectively trouble shoot a customer’s situation as it relates to Data, Video, and VoIP Phone system, • Accurately document customer interaction while following all required policies and procedures., • A strong desire to provide world class customer service every time you are interacting with our customers, • Comply with requirements surrounding confidential information and personal information, • Self-starter who stays up to date on ad hoc training activities, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated with a passion to provide superior customer interactions. Qualifications • Must be 18 years of age, • High school diploma or equivalent, • Understand the basics of VoIP Phone systems, internet gateways, and HD video., • The ability to evaluate, troubleshoot, and follow-up on customer issues, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (30+ words a minute), • Knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Understanding Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage utilizing multiple tools to address the customer’s questions, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change is constant, • One (1) year of experience in customer service or Tier II, technical support, • CompTIA IT certification

Job DescriptionJob Description: About Deery Brothers Chrysler Dodge Jeep Ram WaukeeDeery Brothers Chrysler Dodge Jeep Ram Waukee is dedicated to delivering exceptional automotive experiences through outstanding customer service and professional sales support. Join our reputable team known for excellence in the automotive industry.Job DetailsSalary: $2,700 to $5,000 per monthJob Type: Full TimeLocation: Waukee, IA 50263Position SummaryWe are seeking a detail-oriented Automotive BDC Customer Service Representative with excellent communication skills. This role involves managing inbound and outbound communications, scheduling appointments for sales and service, and providing feedback to sales management.Key ResponsibilitiesRespond promptly to all incoming internet inquiries via phone calls, emails, and texts using established scripts.Make outbound calls to schedule sales and service appointments.Accurately log customer comments and update customer information in the system.Schedule, confirm, and reschedule appointments as needed, including follow-ups on no-shows.Coordinate with sales and service departments to monitor appointment outcomes.Generate and send letters, postcards, and emails to maintain ongoing customer contact according to company schedules.Utilize marketing initiatives to engage customers and respond to website inquiries.Assist with additional duties to support business needs as assigned.Consistently meet or exceed monthly appointment scheduling targets.Work HoursThis is a full-time role. Specific work hours will be discussed during the hiring process.Equal OpportunityDeery Brothers Chrysler Dodge Jeep Ram Waukee is an Equal Opportunity Employer and maintains a drug-free workplace. Job Requirement:QualificationsHigh school diploma or equivalent.Experience in phone-based customer service or telemarketing, preferably in automotive, business development, or customer service.Comfortable using scripts and word tracks to interact effectively with customers.Professional, enthusiastic, and friendly demeanor during first customer contact.Strong verbal and written communication skills.Ability to collaborate effectively with sales management and internal teams.Excellent organizational, time management, and multitasking abilities.Self-motivated and capable of working independently and as part of a team.Basic computer skills including data entry and familiarity with Microsoft Word preferred. WHAT WE OFFER: Tremendous product & inventory Ongoing company-wide training Strong company reputation Growth opportunities Professional, enthusiastic & supportive working environment When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug-free workplace. We Would Really Like To Hear From You!

Job Description Role: Do you want a role where your work truly makes a difference? As our Customer Service Specialist, you’ll oversee the customer journey and help students get the right products. You’ll also support our on-campus delivery and collection teams across the country, giving you a chance to build leadership skills while driving real results. About Us: College Products is the trusted partner for colleges and universities seeking to elevate their on-campus housing experience. From small campuses to renowned institutions like Iowa State University, UC Berkeley, and the University of Maine, we provide high-quality appliances and furniture designed to meet the unique needs of student housing. Founded in a dorm room at the University of South Dakota in 1997, College Products remains a family-owned and operated business driven by a mission to enhance campus living. Our founder’s vision centers on tackling on-campus housing challenges while exceeding expectations with innovative products and unmatched service. Join us in transforming student housing, one campus at a time. Responsibilities: • Own the full customer experience lifecycle from onboarding issue resolution for both students and university partners., • Handle inbound student inquiries (phone, email) and follow up on service issues before, during, and after product delivery., • Track student requests and team tasks using our internal work order system., • Excellent communication skills both written and verbal., • Highly organized with strong attention to detail., • Ability to manage deadlines, and high-volume tasks simultaneously., • Service-minded and solutions-focused, • Calm under pressure, • Detail-oriented and highly accountable, • Strong interpersonal skills, • Able to work independently and collaboratively $18-$25/hr (Depending on Qualifications) This Job is from May 1st to September 15th. 5 weekend days are required to be worked from July 15th to September 15th Join Us Today! If you're ready to own and elevate the customer experience at a growing, values-driven company, we want to hear from you. Apply now and help shape the future of campus living!

Job Description Seasonal Client Service Representative What our Seasonal Client Service Representatives do and why it's important Cottingham and Butler is growing and we are adding Seasonal Client Service Representatives to our team! As a Seasonal Client Service Representative, you will work directly with our clients to help keep their accounts up to date. You will make a direct impact on a daily basis by carrying out the top-tier services that define Cottingham and Butler. This position will run from May of 2025 - August of 2025. In practice, the core activities of your job will be to: • Ensure that client accounts are up to date so they can continue to operate, • Build relationships with clients through friendly interaction, timely execution of requests, and close attention to detail Our outstanding team of Client Service Representatives are one of the main reasons we have a client retention rate well above the industry standard. Because you will be in such a key role, there are several important characteristics we look for: outstanding communication and interpersonal skills, the ability to handle and prioritize many different tasks, the ability to work well under pressure, and strong attention to detail. If you come from an insurance background that's great! However, we understand that most people don't which is why we are willing to train you on the technical details. It's more important to us that you embody the right personal characteristics. While we don't expect you to be perfect in every aspect of the job right away, the aforementioned traits are essential for success in the role. About Cottingham & Butler: At Cottingham & Butler, we sell a promise to help our clients through life's toughest moments. To ensure we keep that promise, we hold ourselves to a set of principles that we believe position our clients and our company for long-term success. Our Guiding Principles are not just words on paper, they are a promise we make to ourselves and our clients. These principles have become a driving force of our culture and share many common themes with the values of our clients. First, we hire and develop amazing people that have an insatiable desire to succeed, are committed to learning, and thrive on challenge. Secondly, we pride ourselves on serving our clients best interest through quality service, innovative solutions, and constantly evaluating our performance. Third, we have embraced and are guided by the theme of "better every day" constantly pushing ourselves to be better than yesterday. Ultimately, we get more energy from the future we are creating for our people, our clients, and our company than from our past success. As an organization, we are very optimistic about the future and have incredibly high expectations for our people and our performance. We also understand that our growth is fueled by becoming better, not bigger – growth funds investments in new resources to better serve our clients and provide the career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day. Does this interest you? Submit your resume - we would love to explore career opportunities with you!

Job DescriptionJob Description CSR's need to be outgoing, polite and self-motivated. Job Duties include: Answering phones, Greeting carry out customers, misc. cleaning, cutting pizzas, making pizza, sandwiches, pasta, and other food items.

Job DescriptionCompany Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.00 Per Hour Our Benefits Total Rewards package available to our team: • We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm), • Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:, • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending, • Company paid life, accidental death insurance, and exclusive vendor discounts, • Mileage reimbursement is provided when traveling between properties or other work-related tasks, • Our Property Managers have the opportunity to earn performance-based bonuses!Job Description, • Our Property Managers get to work independently at multiple locations; spending time both inside and outside, • We assess customer storage needs and make suggestions, including selling packing and moving supplies, • Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent, • Auditing cash drawers and making bank deposits are part of the daily business, • Ability to transport lift/move items weighing up to 35 pounds, • Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors., • Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.Qualifications Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies. Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available) Additional Information More about Us! Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion. Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team!

Job DescriptionBenefits: • 401(k) matching, • Dental insurance Benefits/Perks • Competitive Pay, • Professional Development, • Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, providing documentation., • Answer customer calls and correspondence regarding new or existing insurance policies and service all claims which include regular and after-hour claims., • Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary., • Conduct client calls or send emails to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals., • Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution., • Review policies; verify accuracy and facilitate corrections, as needed, between client and carrier., • Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system., • Hold a Personal Lines insurance license required by your state and have a minimum of five years personal lines insurance account management experience as well as a Bachelors Degree or comparable work experience., • Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects., • Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations., • Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision., • Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation., • Can be partially remote, but must be based in Iowa. Flexible work from home options available.

Job Description Do you thrive in a fast‑paced environment and enjoy being a go‑to resource for others? Then the Customer Service Specialist position with First Bank may be a fit for you! In this role, you'll support both external banking clients and internal staff by resolving inquiries, managing operational workflows, and ensuring timely, accurate processing of financial requests. Duties include: Internal and External Customer Service: • Provide exceptional service to banking clients by phone and email, • Assist customers with account inquiries, transaction issues, and debit card and digital banking support, • Serve as a resource for internal staff by resolving operational questions, system issues, and workflow bottlenecks, • Collaborate with staff to ensure timely support and issue resolution, • Monitor and manage OnBase queues for timely processing of financial documents and requests (i.e. maintenance forms, debit card requests, etc.), • Utilize Shazam to manage fraud alerts, card issues, transaction disputes, and escalations, • Generate, retrieve, and review various reports to ensure applicable characteristics are met, escalating if needed, • Crosstrain and assist Deposit Operations as needed, • Assist others within the department with overflow projects First Bank is committed to our employees and customers. We believe our employees are our greatest resource and are fortunate to have quality employees who dedicate their time and effort to making First Bank a leader in our banking communities. To our team members we offer the following benefits: Health insurance, dental insurance, vision insurance, pre-tax flexible spending accounts, group term life insurance, dependent life insurance, short and long-term disability, 401k/ESOP with employer match, paid holidays, paid vacation time, paid sick time, and a wellness program. Apply today! EOE, including disability/vets

Job Description ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Doug Valentine - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. Only candidates who meet the following criteria will be considered for this role: 1. Must be able to make the commute to our agency location in Cedar Rapids, IA. This is an in-office position. RESPONSIBILITIES: • Answer customer inquiries and provide policy information, • Assist clients with policy changes and updates, • Process insurance claims and follow up with clients, • Maintain accurate records of customer interactions QUALIFICATIONS: • Property and Casualty license (required), • Life and Health license (must be able to obtain), • Strong communication and interpersonal skills, • Detail-oriented and able to multitask, • Previous customer service experience preferred BENEFITS: • Competitive Salary, • Bonus based on performance, • Paid Time Off (personal/sick days and vacation), • Parental Leave, • Health Insurance, • Dental Insurance, • 401(k) with Employer Matching, • Opportunity for advancement If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionJob Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA • Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

Job Description We are seeking an outgoing individual for our Remote Travel Coordinator opportunity. As a Coordinator, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This is great for anyone who absolutely loves to travel and help others with planning. Roles & Responsibilities Research, Create, and Execute exceptional itineraries for clients Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs Complete ongoing training to earn and maintain certification to book travel Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations Review budgets, and plan trips according to clients budget constraints Create promotional materials to utilize Monitor restrictions on travel that come and go Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc) Effectively communicate with clients pre/post travel Handle issues that may arise during the bookings and/or travel for clients Network with tour operators regarding packages that you can possibly offer to clients Part Time or Full time Requirements Must be at least 18years of age, and be authorized to work within the US, Mexico, Australia or United Kingdom. Must be able to effectively communicate with clients (strong sales background a plus) Must have a smartphone with internet access, laptop recommend but not required Personal travel experience is a huge plus, however not required Previous experience in customer service or hospitality also a plus, but not required Benefits Flexible Schedule Travel Perks Licensed & Bonded Personal Website E&O Insurance with Fraud Protection Daily Training Available Travel Agent Certification

Job Description OVERVIEW The Guest Services Manager serves the Wesley Woods Camp and Retreat Center by carrying out its Mission as a member of the Program Ministry Team at our Indianola, Iowa location. The ideal candidate will be motivated to provide exceptional customer service and be willing to recruit and book retreat groups in the shoulder seasons and provide support to summer staff in the camp season. This position is full time with semi-flexible hours but will include some weekends and minor travel from time to time. This position reports directly to the Wesley Woods Site Director. GENERAL RESPONSIBILITIES • Align, Support and Mainitain adherence to all ACA standards in all aspects of camping ministry at Wesley Woods., • Align, Support and embrace the 7 Foundations of United Methodist Camp & Retreat Ministry., • Supervise, direct, and walk alongside Guest Services Staff., • Develop, lead, supervise, promote, and evaluate our Guest Group Ministry and Summer Camp Programs., • Serve as initial contact including recruitment, booking, scheduling and processing intake forms for retreat/guest groups., • Coordinate Guest Group program requests and schedule Program Team members for hosting and facilitation., • Coordinate food service requests and needs with the Food Services staff., • Host and Facilitate: Serve as a guest group host and program facilitator providing exemplary customer service., • Attend and assist in the delivery of all Wesley Woods program events., • Assist and perform facility cleaning and preparation as needed., • Perform office duties as assigned, which may include bill processing, answering phones and assisting summer staff needs. REQUIRED QUALIFICATIONS • Minimum age: 25 years old (ACA Requirement)., • Bachelor’s degree preferred or equivalent job experience., • At least three years of job-related or applicable experience., • Dedicated Christian with a personal, growing relationship with Jesus Christ and willing to share their faith in Christ with others., • Ability to lead others in group activities (devotional and recreational)., • Desire and ability to work outdoors with children, youth, families, and adults., • Physical Demands: High physical engagement with youth and adults., • Strong communication, problem-solving, and teamwork skills. DESIRED QUALIFICATIONS • Previous experience as a summer staff member of an outdoor ministry site., • Proficiency in Microsoft products (Outlook, Word, Excel, PowerPoint, etc.)., • Certifications in Group Facilitation, Lifeguarding Instructor, CPR, and First Aid preferred., • Teachable spirit, self-motivated to learn new processes., • Creativity in scheduling programs, facilities, and staff., • Demonstrates a servant’s heart with integrity, joy, enthusiasm, initiative, self-control, willingness to learn, a sense of spiritual direction, and the presence of God in their life. SALARY AND BENEFITS Proportionate with position, education, and experience as per the Personnel Manual and salary structure of the Iowa Annual Conference of the United Methodist Church. IAUMC offers Health, Dental, Retirement Plan, and Generous Time Off. · Benefits: Health, Dental, Retirement Plan, and Generous Time Off SPECIFIC MINISTRY DESCRIPTION BREAKDOWN Guest Group Retreat Ministry Responsibilities (50%) • Create, develop, and organize an intentional and Christ-focused camp experience for youth, adults, and volunteers., • Serve as initial guest group contact and process group intake forms., • Schedule and coordinate Program Team members for hosting guest groups., • Communicate all allergy/dietary needs and meal requests with the Food Service Manager., • Secure weekend programming assistants as needed., • Serve as a guest group host and program facilitator as needed., • Assist Program Team in set up and clean-up of guest groups or program groups as needed., • Prepare, present, and operate within the annual budget. Hosted Retreat Ministry (15%) • Create, develop, and organize an intentional and Christ-focused camp experience for hosted retreats including Couples Camp, Men’s Retreat, Women’s Retreat, Clergy Retreats and others., • Serve as initial guest group contact and process group intake forms., • Schedule and coordinate Program Team members for hosting retreat groups., • Communicate all allergy/dietary needs and meal requests with the Food Services Manager., • Manage all aspects of the events, including marketing, registration, scheduling, on-site coordination, working closely with the Program Team., • Assess retreat outcomes, gather participant feedback and recommend improvements to enhance future retreat offerings., • Prepare, present, and operate within the annual budget. Summer Camp Ministry Responsibilities (10%) • Foster a positive and inclusive atmosphere where campers can grow spiritually, socially, and emotionally., • Collaborate with the Summer Camp Manager to promote Wesley Woods through various channels., • Ensure compliance with safety protocols, maintaining staff-to-camper ratios, and adhering to relevant regulations., • Aid in summer camp promotion through church visits and supporting schools., • Evaluate ministry programs and recommend improvements to the Wesley Woods Site Director, • Assist in coordinating transportation, check-in/check-out procedures, and communication with parents/guardians. Fund and Community Development (10%) • Advance fundraising goals and initiatives through collaboration and strategic engagement., • Identify, recruit, and coordinate volunteers for fundraising campaigns., • Cultivate relationships with current donors and seek out potential donors., • Serve as a positive and inspirational ambassador for Camp Wesley Woods within the community., • Participate in training and professional development to improve donor relations and fundraising strategies. Leadership Development (5%) • Assist in developing and delivering a high-quality hospitality training program for Guest Services Staff., • Assist in recruiting and interviewing Wesley Woods Leaders. Maintenance and Laundry (5%) • Assist in facility and laundry cleaning as needed and available., • Assist in facility maintenance as needed and available. Other Responsibilities (5%) • Champion our Mission and Core Values to the Program Team and other team members., • Partner with the Wesley Woods Site Director to implement a strategic communication plan., • Attend approved professional training seminars and conferences., • Attend required staff meetings and devotions., • Evaluate current operating procedures and make recommendations as they arise.

Job Description Shift Differential: For hours worked 4pm - 12 am ($.50/hour) or 12am - 8am ($1.00/hour) Full-time opportunities available! Full-time positions offer generous benefit package including Health Plan (Medical, Dental, and Vision), PTO, Holiday Pay, 401(k) Retirement Savings Plan, Weekly Pay, and much more! Non-Safety Sensitive Job Summary Answers inquiries and obtain information for the general public, guest, employees, and other interested parties. Provides information regarding activities conducted at the Casino/Hotel. Makes, confirms, and cancels reservations for guests in a pleasant, professional and efficient manner so as to create a positive impression and increase hotel occupancy. Essential Job Duties • Maintains records of incoming calls, noting time of calls., • Completes employee call-in form and forwards it to the Hotel Administrative Assistant if the employee is not in the Hotel, Spa, or Transportation departments., • Keeps records of employee’s personal calls and forwards call to the Supervisor of that Department., • Receives calls, determines nature of business and directs callers to destination., • Answers inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel information and casino activities., • Communicates effectively with staff and other departments in order to maintain a productive and effective department operation., • Uses two-way radio system to communicate with Casino, Hotel, and Transportation departments., • Uses pager system for guest pages throughout the casino., • Makes, confirms, and cancels reservations usually over the telephone, fax, or other reservation system., • Will safeguard and account for the assets of the owners., • Complies with policies and procedures required by the department, the company, the Sac & Fox Gaming Commission, and the National Indian Gaming Commission., • Monitors the casino environment and will follow established safety procedures to provide for the safety of guests and co-workers., • Work respectfully and effectively as part of the company team to ensure guest satisfaction, asset protection, and co-worker respect., • Reports to work on time and as required in uniform, displays a high level of personal cleanliness and follow personal appearance guidelines., • Operates PBX console and company reservation system., • Attends all required meetings and training sessions as required. Normal office environment along with extensive computer use. Requires occasional standing and significant speaking, both in person and via telephone. At times, requires significant use of eyes, hands, arms, fingers and wrists associated with data entry or switchboard use. Confidentiality is a must. Minimum Job Qualifications Knowledge/Education/Work Experiences: Requires high school diploma or GED. One (1) year office or related experience. Prior PBX/Hotel reservations experience preferred. Requires knowledge of office machines. Must be able to obtain a gaming license in accordance to the regulations established by the Sac & Fox Gaming Commission. Skills/Abilities: Must be able to work directly with the general public. Must be able to change easily and frequently from one activity to another such as from typing, to searching in a directory, to using a telephone. Requires good organizational and communication skills, both verbal and written. Uses personal judgment and specialized knowledge to give information to people. Must be flexible with shift and days off. Must be able to meet all internal non-supervisory, training and education requirements. Must have a pleasant voice and be able to display tact and diplomacy. Must possess good computer skills. Preference: Members of the Meskwaki Nation and other Native American Tribes who are qualified applicants are encouraged to apply and will be given preference in accordance to established procedures. Restrictions This position is PROHIBITED from playing all casino games while on duty, except as authorized for employee tournaments. Otherwise, this position may play any casino game while off duty. Employees and members of the household are prohibited from entering company contests and giveaways established for our guests.

Job DescriptionJob Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile! Operating the cash register and collecting payment from customers. Making consistent products within Domino’s Pizza guidelines. Maintaining a clean and organized work environment from our customer’s viewpoint. Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards. What are we looking for? A fun and friendly person, who is comfortable talking to strangers. A team player who is punctual and has a positive attitude! You are at least 16 years of age. Pass a Criminal Background check. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description NuCara Home Medical is seeking a full-time Customer Service Representative for our Des Moines location. This is an in-person position in our retail store at 219 E Main Street Marshalltown, and is not a remote position. A Quick Summary • In person customer service position - this is not a remote position, • Great entry-level position into the healthcare field with a 150-year old company, • Monday – Friday, 8:30 AM – 5:00 PM, • Some telephone based On Call required, • Candidates must pass a criminal background check and drug test

Job DescriptionBenefits: • 401(k) matching, • Health insurance Benefits/Perks Competitive Pay & Benefits including 401K, Flex Plans, PTO and VTO. Professional Development opportunities Job Stability in a growing industry Responsibilities • Personal Lines Account Managers are responsible working together with clients, producers, and insurance carrier personnel to process and manage all account--related transactions., • Daily tasks include processing renewals, billings, cancellations and reinstatements in a timely manner., • Personal Lines Account Managers effectively and professionally handle all other client inquiries and requests. Seek assistance from the Senior Personal Lines Account Managers or Personal Lines Lead when appropriate., • Follow Personal Lines policies and procedures when completing work tasks., • Offer suggestions for improvements to policies and procedures as appropriate., • Hold a Personal Lines insurance license required by your state and have a minimum of two years personal lines insurance account management experience or comparable work experience., • Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects., • Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations., • Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision., • Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation. Experience with Applied EPIC is a plus., • Can be partially remote, but must be based in Iowa. Flexible work from home options available.

Job DescriptionDescription: JOB SUMMARY We are looking for a skilled Customer Service Representative to join our team. The ideal candidate is bilingual, detail-oriented, possesses strong communication skills, and has a solid understanding of financial products and services. The Customer Service Representative is responsible for all aspects of customer service in a call center environment including but not limited to handling high volumes of incoming customer calls, billing inquiries, setting up customer payments and addressing all account related questions. RESPONSIBILITIES • Provide account level information to customers including but not limited to account balances, payment histories, payment setup and payoff requests, • Field phone calls, emails, and chat requests, • Handle incoming correspondence including calls, emails, and chats in an efficient manner in order to meet performance standards, • Research account discrepancies including payment research, • Stay informed of any changes to policies and procedures, • Provide timely resolution of customer complaints, concerns, and inquiries, • Demonstrate the 3 Ps of customer service: Professionalism, Patience and have a “People-First” Attitude, • Demonstrate a willingness to work flexible schedules, weekends, and holidays as necessary in order to meet business needs QUALIFICATIONS • High school diploma or equivalent., • Associate or Bachelor’s degree in related or comparable field preferred. An equivalent combination of education and experience may be considered, • A minimum of 2 years’ experience in Customer Service KNOWLEDGE AND SKILLS • Knowledge and experience in a call center environment, • Knowledge of the credit and financial industry preferred, • Excellent customer service focus, • Excellent verbal and written communication skills, • Excellent interpersonal, negotiation, and conflict resolution skills, • Ability to prioritize tasks, • Ability to act with integrity, professionalism, and confidentiality, • Strong communication skills- both written and verbal, • Superior time management and organizational skills, • Ability to work independently and within a team, • Proficient with Microsoft Office Suite or related software OTHER • The home office is located in West Des Moines, IA, • Potential for a hybrid schedule based on performance, • Looking specifically for 10AM - 7PM hours, • Starting at $23 hourly + up to 7.5% monthly incentive pay after first 90 daysRequirements:

Job Description What our Client Service Representatives do and why it's important: Cottingham and Butler is growing and we are adding Client Service Representatives to our team! As a Client Service Representative, you will work directly with our clients to help keep their accounts up to date. You will make a direct impact on a daily basis by carrying out the top-tier services that define Cottingham and Butler. In practice, the core activities of your job will be to: · Ensure that client accounts are up to date so they can continue to operate · Build relationships with clients through friendly interaction, timely execution of requests, and close attention to detail · Consolidating and communicating important information by putting together reports Video Overview: Click here to watch an interview with an actual Client Service Representative. Strengths and skills necessary for success in the role: Our outstanding team of Client Service Representatives are one of the main reasons we have a client retention rate well above the industry standard. Because you will be in such a key role, there are several important characteristics we look for: outstanding communication and interpersonal skills, the ability to handle and prioritize many different tasks, the ability to work well under pressure, and strong attention to detail. If you come from an insurance background that's great! However, we understand that most people don't which is why we are willing to train you on the technical details. It's more important to us that you embody the right personal characteristics. While we don't expect you to be perfect in every aspect of the job right away, the aforementioned traits are essential for success in the role. Full-Time Benefits - Most benefits start day 1 • Medical, Dental, Vision Insurance, • Flex Spending or HSA, • 401(k) with company match, • Profit-Sharing/Defined Contribution (1-year waiting period), • PTO/Paid Holidays, • Company-paid ST and LT Disability, • Maternity Leave/Parental Leave, • Subsidized Parking At Cottingham & Butler, we sell a promise to help our clients through life's toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of "better every day" constantly pushing ourselves to be better than yesterday – that's who we are and what we believe in. As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day. Want to learn more? Follow us on | LinkedIn | Facebook

Job Description We are seeking an experienced Telehandler and Forklift Operator to support electrical crews in a warehouse environment in Cedar Rapids, Iowa. This role will focus on safely moving, staging, and organizing electrical materials and equipment to ensure smooth workflow and productivity for electricians. Key Responsibilities: • Operate telehandlers and forklifts to move electrical materials, conduit, reels of wire, panels, and jobsite equipment, • Load, unload, and stage materials for distribution to electricians, • Transport pallets, crates, and bulk materials throughout the warehouse, • Assist with inventory organization and material tracking, • Perform daily equipment inspections and maintain safe operating procedures, • Follow OSHA and company safety guidelines at all times, • Coordinate with warehouse supervisors and electrical foremen to prioritize material needs, • Maintain clean, organized, and hazard-free work areas Qualifications: • 2+ years of forklift and/or telehandler experience (warehouse or construction preferred), • Valid forklift certification (required), • Experience moving electrical materials preferred, • Strong awareness of warehouse safety protocols, • Ability to lift up to 50 lbs and work on your feet for extended periods, • Reliable transportation Preferred Experience: • Experience supporting electrical or construction trades, • Familiarity with conduit racks, cable reels, panels, and jobsite material staging, • Ability to read pick tickets or material lists

Job Description PTSolutions the leading supplier of industrial tools in the Midwest and one of the Top 100 distributors in the United States. With more than 40 locations throughout the country and more than 1,000,000 square feet of warehouse space, PTSolutions is continuously expanding our product offerings, while guaranteeing responsive personal service and same-day shipping. As our customers' business grows, we grow with them. PTSolutions offers a variety of customizable, advanced inventory options that reduces overspending & overhead and brings our customers to the next level. PTSolutions conducts on-site evaluations and provides training programs to help our customers improve their manufacturing process and reduce costs. From VMI to procurement, PTSolutions is a full-service provider that will be with our customers every step of the way. At PTSolutions, we are looking to add to our growing team of Customer Service Representatives. In this position, you will act as a liaison between external & internal parties, provide product information, answer questions, and resolve issues with accuracy & efficiency. We will provide the training you need to effectively & efficiently use our systems & speak about our products, so what we're looking for is someone who is patient, detail-oriented, confident troubleshooting issues using the appropriate methods & tools, and is committed to providing a superior experience for our customers. Why join the PTSolutions Team? • Flexible Schedule & No Weekends!, • Paid Holidays, Paid Vacation, and Attendance Awards, • Competitive Pay with Overtime eligibility, • Growth opportunity locally & nationally (we promote from within!), • Tuition Reimbursement, • 401(k) with Company Match, • PPO Medical, Vision, and Company Paid Dental, • Company Paid Short Term Disability, Long Term Disability, Life Insurance, EAP, • Voluntary Employee/Spouse/Child Life Insurance; Accident, Hospital Indemnity, Critical Illness Insurance POSITION RESPONSIBILITIES: • Process customer orders, changes, and returns according to established department policies and procedures., • Provide timely and accurate information to customers when requests for order status updates and additional product knowledge are received., • Display a thorough understanding of the products we sell in order to accurately respond to requests for quotes & product information via phone & email., • Handle customer issues, provide appropriate solutions and alternatives within the order/ship/delivery time limits, and follow up to ensure resolution., • Partner with the sales team and other internal teams to meet & exceed our customers' service expectations., • Develop customer relationships, inform customers of current sales and marketing programs, and effectively close the sales opportunities that are identified., • Other duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED TO BE SUCCESSFUL IN THIS POSITION: • Excellent communication skills including verbal, written, and interpersonal are required, • Proficient use of Windows computer and Microsoft Outlook, Excel, and Teams, • Strong problem solving and deductive reasoning skills, • Customer-centric attitude and a desire to grow with & contribute to customer-focused company, • Must have the ability to establish rapport and build demand over the phone, • Ability to multi-task, prioritize, and manage time effectively, • 2+ years of experience in Customer Service This position is based in our Hiawatha, IA facility, so only candidates residing in the area will be considered. Must be authorized to work in the United States. Berkshire Production Supply LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job DescriptionSalary: 16-18 CITY OF CARTER LAKE JOB DESCRIPTION POSITION: Customer Service Staff DEPARTMENT: Community Center IMMEDIATE SUPERVISOR: Community Center Director NATURE OF WORK: The Carter Lake Community Center is owned and operated by the City of Carter Lake. This facility features a full-size gymnasium, walking track, fitness room, multi-purpose room(s), warming kitchen, commons area, and customer service reception desk. The Customer Service Staff is responsible for assisting with membership, rentals and program registration, guest check-in and providing detailed information. The main duties include exceptional customer service for patrons at the facility, monitoring the reception desk, registering patrons for programs, and building relationships between the center and the wider community. EDUCATION STANDARDS: • High School diploma or G.E.D KNOWLEDGE, SKILLS, ABILITIES: • Ability to multi-task and provide exceptional customer service to the public with professional and effective communication skills., • The ability to prioritize and organize duties as assigned., • The ability to operate and use a computer, phone, and various other technology., • CPR/First Aid and follow all safety protocol, and mandatory reporter requirements (required within the first 90 days of employment)., • Must possess a valid motor vehicle operators license and maintain a safe driving record., • May be required to work flexible hours as required. FUNCTIONS OF POSITION: • Monitor center for safety and be prepared to enforce rules and regulations to members, guests, and volunteers., • Works in coordination with the Membership & Events Manager as assigned and maintain consistent updates for communication to and from patrons., • Works in coordination with the manager in maintaining membership and guest records., • Communicates and reports comments and suggestions of members and guests, including suggestions for program/activity recommendations., • Attend all relevant trainings and community events as required. PHYSICAL REQUIREMENTS: • Position requires excessive walking, as well as some moderate lifting up to 50 pounds., • Work is performed primarily in the Carter Lake/Omaha metro community and in a city community center or related facility. Some activities may be performed outdoors, where incumbents are exposed to varying temperatures, but seldom in inclement weather. Conditions may necessitate working in or around ice and snow. DIRECT REPORTS: • None PART-TIME POSITION: • 12-25 hours weekly