Tempositions, Inc.
Customer Service Representative
hace 2 días
New York
Position Title: Customer Service Representative at Bus Company parking lot Status: Part-Time – Temp Location: Onsite, Mid-town Manhattan, New York Hours: 3-4 days a week, Weekends, Evening shifts. The latest shift ends by 9:00pm. Day time training for 1-2 weeks. Pay: $21/hr Immediate start – 2 weeks of training Job Summary Customer Service Representative needed at Bus Company parking lot. Operations background is also a plus—friendly, helpful demeanor. Assist customers. No cash is used or accepted by customers. All tickets are purchased online. Essential functions: • Answer basic questions to customers about our service (Q&A available on our website, for reference)—no money exchanged for ticketing., • Direct customers to our Customer Service hotline for all other inquiries (24/7 availability), • Provide real-time information on departure & arrival times (schedule and live tracking available through our company app)., • Direct customers to the customer waiting area on the lot., • Assist buses in entering the lot., • Customer service experience, • Must be friendly and willing to always assist., • Ability to remain calm and collected in a fast-paced environment., • Always be respectful, professional, and friendly with bus drivers and management., • Ability to be on your feet most of the day, • Ability to work outdoors in Inclement Weather, • A small office is onsite to serve as shelter for inclement weather