Customer Service jobs in Harrison, New York - Page 3Create job alerts

Account Managers are primarily responsible for servicing commercial lines insurance policies (new and renewal) while creating and maintaining strong relationships with customers, underwriters, and other professionals. Duties of an Account Manager include but are not limited to:. Proactively retainin

Be part of our company as a Airport Customer Service Rep, where you will support returns and exchanges in a timely manner, respond to questions by phone, email, or in-person, and learn company products and services to better assist others. Additional duties include manage simple records and enter in

Account Manager Job Duties: Manage multiple accounts, ensuring that a high level of customer retention and satisfaction is maintained Meet monthly quotas Engage with multiple customers on a daily bas

Front Desk Customer Service Representative Qualifications. Why You'll Love This Aviation Front Desk Customer Service Representative Job. Did you ever want to work in aviation but didn't know how to break into the industry? Would you like working in a fast-paced environment around some of the most in

Our growing Anytime Fitness clubs in Westchester County are adding to the Team the best-of-the-best Gym Managers and Personal Trainers/Coaches. Health Club 1+ years experience in managing fitness center(s); must live locally(30 minute radius max - do not apply otherwise). Please visit our main websi

Now hiring an experienced United Airlines Customer Service Agent to perform daily responsibilities with dedication.

We have an opening for a talented Amazon Customer Service Representative (Remote) to perform daily responsibilities with dedication.

The bilingual customer service representative position is responsible for providing customer service assistance to. The Customer Service Representative is responsible for answering all incoming telephone calls, responding to patient emails, correspondence, and messages to resolve patient issues and

Now hiring a Customer Service Rep, where you will respond to questions by phone, email, or in-person, provide friendly assistance to customers and team members, and manage simple records and enter information accurately. Additional duties include support returns and exchanges in a timely manner, adh

Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

Insurance experience in customer service or account management for 3 years or more.

You'll never get a second chance to make a first impression! That's why we are only interested in CSRs who are cheerful and exude positive energy.We need folks in this position who will make our customers say Wow! The most important skills required to be a successful CSR are a great demeanor, attent

You'll never get a second chance to make a first impression! That's why we are only interested in CSRs who are cheerful and exude positive energy.We need folks in this position who will make our customers say Wow! The most important skills required to be a successful CSR are a great demeanor, attent

Why You'll Love This Aviation Front Desk Customer Service Representative JobDid you ever want to work in aviation but didn't know how to break into the industry? Would you like working in a fast-paced environment around some of the most incredible professionals in aviation? If so, this Front Desk Cu

As an Account Manager, you will be responsible for providing growth on current accounts, including: Grow Revenue and Achieve Profit goals on assigned accounts. Respond to customer inquiries via phone & email, provide quotes, and take customer orders Research leads and target accounts for new sales

Club Managers, Personal Trainers and Membership Sales Talent! Our growing Anytime Fitness club(s) in Westchester County are adding to the Team the best-of-the-best gym membership managers and certified coaches/trainers. Assistant or full Gym Manager with 1+ years experience in managing fitness cente

Bring your energy to the role of Goodwill Customer Service Representative to perform responsibilities as a Customer Service Representative.

The Front Desk Supervisor assists with daily front desk operations, supports Front Desk Agents during busy shifts, handles escalated guest concerns, and helps manage the check-in and check-out process to ensure efficiency and accuracy. Hilton is seeking a Front Desk Supervisor to oversee front desk

Customer Service Representatives are responsible for resolving customer concerns, processing returns and refunds, tracking packages, updating customer accounts, documenting customer interactions, and providing professional and friendly customer service while meeting performance and quality standards

Amazon is seeking Work From Home Customer Service Representatives to assist customers with orders, returns, refunds, account issues, delivery questions, and general customer inquiries through phone, chat, and email support.

Hilton is seeking a Front Desk Supervisor to oversee front desk operations and ensure guests receive excellent customer service throughout their stay.The Front Desk Supervisor assists with daily front desk operations, supports Front Desk Agents during busy shifts, handles escalated guest concerns, a

Responsibilities include supervising front desk staff, training new employees, creating shift schedules, assisting with guest service issues, authorizing refunds or room changes when necessary, monitoring room availability and reservations, coordinating with housekeeping and maintenance to ensure ro

Responsibilities include supervising front desk staff, training new employees, creating shift schedules, assisting with guest service issues, authorizing refunds or room changes when necessary, monitoring room availability and reservations, coordinating with housekeeping and maintenance to ensure ro

Hilton is seeking a Front Desk Supervisor to oversee front desk operations and ensure guests receive excellent customer service throughout their stay.The Front Desk Supervisor assists with daily front desk operations, supports Front Desk Agents during busy shifts, handles escalated guest concerns, a

Customer Service Representatives are responsible for resolving customer concerns, processing returns and refunds, tracking packages, updating customer accounts, documenting customer interactions, and providing professional and friendly customer service while meeting performance and quality standards

Customer Service Representatives are responsible for resolving customer concerns, processing returns and refunds, tracking packages, updating customer accounts, documenting customer interactions, and providing professional and friendly customer service while meeting performance and quality standards

Customer Service Representatives are responsible for resolving customer concerns, processing returns and refunds, tracking packages, updating customer accounts, documenting customer interactions, and providing professional and friendly customer service while meeting performance and quality standards

Amazon is seeking Work From Home Customer Service Representatives to assist customers with orders, returns, refunds, account issues, delivery questions, and general customer inquiries through phone, chat, and email support.Customer Service Representatives are responsible for resolving customer conce

The Front Desk Supervisor assists with daily front desk operations, supports Front Desk Agents during busy shifts, handles escalated guest concerns, and helps manage the check-in and check-out process to ensure efficiency and accuracy. Hilton is seeking a Front Desk Supervisor to oversee front desk

Investigate and propose corrective actions for investments where accounting results are not in alignment with expected economics. GAAP and Statutory accounting rules related to Fixed Income, Equity and Partnership investments. Bachelor's degree in accounting.

Hilton is seeking a Front Desk Supervisor to oversee front desk operations and ensure guests receive excellent customer service throughout their stay.The Front Desk Supervisor assists with daily front desk operations, supports Front Desk Agents during busy shifts, handles escalated guest concerns, a

Amazon is seeking Work From Home Customer Service Representatives to assist customers with orders, returns, refunds, account issues, delivery questions, and general customer inquiries through phone, chat, and email support.

Responsibilities include supervising front desk staff, training new employees, creating shift schedules, assisting with guest service issues, authorizing refunds or room changes when necessary, monitoring room availability and reservations, coordinating with housekeeping and maintenance to ensure ro

Job Description Full Service Real Estate and Property Management company seeking an Accounting Manager to join their team! Qualifications • 5 + years Accounting experience, • Experience out of Real Estate or related industry, • Supervisory experience preferred, • Financial Reporting, • Bachelor's degree in Accounting, Finance, or related field, • Proficiency in Yardi Voyager, • Solid understanding of real estate accounting principles, • Experience with month-end close and financial statement preparation, • Excellent communication skills, • Fully in office Key Responsibilities • Manage full-cycle accounting for a portfolio of multifamily properties, including general ledger maintenance, journal entries, and account reconciliations, • Prepare and review monthly, quarterly, and annual financial statements and supporting schedules, • Lead the month-end close process, ensuring adherence to deadlines and accuracy of reporting, • Oversee reconciliation of bank accounts, operating accounts, and escrow accounts, • Review accounts payable and accounts receivable activity, including rent rolls, tenant ledgers, and collections, • Analyze variances between actual results and budget/forecast and provide explanations to management, • Collaborate with property management team to ensure accurate coding of expenses and proper financial reporting, • Maintain and enforce internal controls, accounting policies, and procedures

Job DescriptionJob Location: White Plains, NYJob Title: Client Service Manager | Commercial Lines Commercial Lines Account Manager | Focusing on Small to Middle Market Clients Flexible Work Arrangement: Embrace the future of work with our fully remote option, tailored for the exceptional candidate. Occasional office visits meld the best of both worlds. Your Role: As a guardian of our select small business clientele, you'll be the cornerstone of their insurance experience. Your mission is to manage, consult, and grow a dedicated book of business. This involves: • Client Relationship Mastery: Nurturing and expanding existing relationships through expert consultation. Your advice on coverage will be invaluable, and your skill in identifying cross-sell and up-sell opportunities will drive our mutual success., • Operational Excellence: Efficiently managing renewals, document issuance, and all aspects of account servicing within strict timelines. Your attention to detail will ensure seamless operations., • Strategic Engagement: Handling non-renewals, cancellations, and renewals like a pro. You'll also flex your marketing muscle, preparing submissions that resonate. Who You Are:, • A seasoned pro with 3-6 years in commercial insurance account servicing., • Proud holder of a P&C license, with a deep dive knowledge of insurance products and documentation., • A tech-savvy individual with prowess in Word, Excel, Outlook, and ideally, Applied/EPIC/TAM AMS360., • An independent yet collaborative team player, open to continuous learning, with a college degree or equivalent industry designations. Why Us:, • Investment in You: Generous 401K, continuous educational support, and ample career development opportunities., • Flexibility: Hybrid schedules to balance your professional and personal life., • Growth: A role that expands and evolves with you. Compensation:, • We believe in fair and competitive compensation. For this role, the salary range is $65,000 to $100,000, commensurate with your experience, skills, and certifications.

Job DescriptionBenefits: • Hiring bonus, • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off Im a graduate of St. Johns University, married to another State Farm agent, and mom to a wonderful four-year-old. We stay connected to our community by participating in local events and supporting causes that make a difference whenever we can. Our office culture is positive, collaborative, and rooted in growth. I believe in hands-on leadership, open communication, and creating an environment where everyone can learn, improve, and succeed together. Team members enjoy PTO, paid holidays, and even their birthday off as a small way to say thank you for their hard work. Were looking for someone whos in the growth stage of their career someone coachable, motivated, and ready to learn. If you bring integrity, a positive attitude, and a true growth mindset, youll thrive here as we build this agency from the ground up. ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Carla Rodriguez - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

A minimum of 2 years of experience in employee benefits; as a consultant, carrier claims/account manager or in human resources. Reporting to Employee Benefits Team Leader, the Account Manager's primary responsibility includes to independently provide the work client deliverables to each client and t

Job Description These are the fundamental components of the job: • Manage an established book of business assigned specifically to you which would include renewals, providing summaries, ordering and issuing binders, certificates, policies, proposals and other insurance documents within designated timelines, • Conduct consultative conversations with a Commercial client base; establish & maintain carrier and client relationships, • Identify cross sell and up-sell opportunities as appropriate, • Insurance experience in customer service or account management for 3 years or more, • Property/Casualty License (all lines), • Relevant knowledge of insurance products, documents and usages, • Computers skills are a must! Word, Excel and Outlook. Applied/EPIC experience is preferred, • Ability to work well independently and on a team, • Incredible attention to detail and organizational skills, • Open to continuing education, college degree or equivalent industry designations, • Positive attitude, even in a fast-paced environment, • A passion to make customers and coworkers feel important and valued, • Capability to work quickly and efficiently, • Methodical, yet swift decision making skills, • We are not a call center environment, • We achieve success by building genuine relationships together, with our teams and clients, • We are a family owned insurance broker (nearly 70 years!), • We are deeply committed to the communities we serve and love to get involved, • Competitive salary and referral bonuses!, • Expansive Benefits (Medical, Dental, Vision—and SO many more), • 3 weeks of PTO (prorated based on start date) AND a generous holiday schedule – available 1st day!, • Company 401K contribution received starting Day 1 (for participants 21+ years old), • Educational support, career development, and growth opportunities, • Job Security (we’ve never had a lay-off, even during the pandemic), • Flexibility, including hybrid schedules! Business hours 8am-4:30pm, • Comfortable, family-oriented culture, with an emphasis on work life balance, • Unlimited Volunteer Time Off opportunities (so you can assist in serving our communities), • Fulfilling opportunities that align with your career path and our business needs The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. It is not typical for an individual to be hired near the top of the range for a position as circumstances and location can vary in every hiring situation. A reasonable estimate of the current range is $56,750.00 to $101,279.75.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off, • Training & development Agent Consuelo Santiago-Martinezs journey began with the inspiring work ethic and sacrifices of her immigrant parents from the Dominican Republic. Since joining State Farm alongside her husband in 2008, Consuelo has helped grow their business to three thriving offices. Passionate about serving her community, she is dedicated to helping families prepare for the unexpected and build generational wealth, while setting a strong example for her own children. Agent Santiago-Martinez is grateful for the opportunity to make a positive impact and empower others to achieve their dreams. ROLE DESCRIPTION: As an Account Manager you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations., • Property/Casualty license (must obtain before start date)., • Bilingual Spanish preferred.

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Competitive salary, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development State Farm Insurance Agent located in Rye, NY is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Mike DiMarco - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. Responsibilities • Work with the agent to establish and meet marketing goals., • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services., • Maintain a strong work ethic with a total commitment to success each and every day.As an Agent Team Member, you will receive..., • Salary plus commission/bonus, • Paid time off (vacation and personal/sick days), • Flexible hours, • Valuable experience, • Growth potential/Opportunity for advancement within my agencyRequirements, • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal and listening, • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams, • Self-motivated, • Detail oriented, • Ability to work in a team environment, • Bilingual - Spanish preferred, • Property and Casualty license (must be able to obtain), • Life and Health license (must be able to obtain)If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job Description Account Manager ALFA International – Armonk, NY About ALFA International Founded in 1938, ALFA International is a third-generation, family-owned leader in the foodservice industry. We are a premier national supplier of equipment and replacement parts to dealers, service technicians, and major national chains and supermarkets. Headquartered in Armonk, NY, we pride ourselves on a culture of service and support. The Role: Trusted Advisor ALFA International is seeking an energetic, commercially driven Account Manager to grow and deepen relationships with an established portfolio of key customers. This role is ideal for a sales professional who thrives on being a Trusted Advisor by building credibility, uncovering opportunity, and expanding share of wallet within existing customer accounts. As an Account Manager, you will own your book of business end-to-end—serving as a trusted advisor while proactively identifying new revenue opportunities, strengthening partnerships, and driving measurable sales growth. Key Responsibilities Account Ownership & Revenue Growth • Own and grow a defined portfolio of distributor and service technician accounts with clear revenue and activity objectives, • Identify upsell, cross-sell, and expansion opportunities within existing customer relationships, • Maintain a high level of outbound customer activity via meetings, phone calls, emails, LinkedIn engagement, etc, • Drive daily, high-impact customer engagement that uncovers customer needs, advances sales opportunities, and expands revenue., • Position ALFA as a strategic partner by understanding the customer’s go-to-market, business challenges, and growth objectives, • Educate customers on ALFA's product solutions and value-added offerings, • Partner closely with internal colleagues in service, operations, and leadership to ensure smooth execution and customer satisfaction, • Represent ALFA International during in-person customer visits, trade shows, and industry events, • Sales-Minded Professional: Proven ability to grow revenue within existing customer accounts, • Strong Communicator: Confident, persuasive, and professional in phone, email, and go-to-market virtual and in-person interactions, • Relationship Builder: Able to establish trust with decision makers and influencers, purchasing managers, technicians, and decision-makers, • CRM Discipline: Daily use of Zoho CRM or comparable CRM systems required, • Technical Proficiency: Strong Microsoft Office skills; comfortable using LinkedIn for prospecting and networking;, • Experience: Minimum 1–3 years of account management or inside sales experience; foodservice or hospitality experience strongly preferred, • Fluency in Spanish Benefits • Compensation: Competitive base salary plus performance-based bonuses., • Benefits: 401(k) with company match, health/dental/vision insurance, and PTO ALFA International is an equal opportunity employer. Company DescriptionSince 1938, ALFA International has been synonymous with a wide and unique selection of high-quality food service products. We are fortunate to work with the top foodservice dealers in the world! ALFA is best known for its exclusive line of food prep equipment and accessories, which are sold to restaurant equipment dealers, service technicians, and national chain restaurants & supermarkets. As the # 1 source for OEM quality, aftermarket Hobart replacement parts, ALFA is also known for its broad selection of replacement parts for Mixers, Deli Slicers, Meat Grinders, and other specialty commercial kitchen parts. Based in Armonk, NY, ALFA is a third-generation, family-owned, and operated firm that prides itself in the following: • Shipping 95% of orders on the same day., • Providing exceptional customer service., • Supplying OEM quality replacement products at a fair price.Since 1938, ALFA International has been synonymous with a wide and unique selection of high-quality food service products. We are fortunate to work with the top foodservice dealers in the world!\r\n\r\nALFA is best known for its exclusive line of food prep equipment and accessories, which are sold to restaurant equipment dealers, service technicians, and national chain restaurants & supermarkets. As the # 1 source for OEM quality, aftermarket Hobart replacement parts, ALFA is also known for its broad selection of replacement parts for Mixers, Deli Slicers, Meat Grinders, and other specialty commercial kitchen parts.\r\n\r\nBased in Armonk, NY, ALFA is a third-generation, family-owned, and operated firm that prides itself in the following:\r\n- Shipping 95% of orders on the same day.\r\n- Providing exceptional customer service.\r\n- Supplying OEM quality replacement products at a fair price.

Job DescriptionSenior Commercial Account Manager Salary: 75,000 - 95,000 (Depending on experience and qualifications) Location: White Plains, NY Independent insurance agency is seeking Senior Commercial Lines Account Manager to service and manage a book of commercial lines accounts. The Senior Commercial Lines Account Manager will respond to client calls about policy and coverage questions and consult with clients on policy changes and risk management concerns. This position will be responsible for providing timely and professional day-to-day client service working closely with the insurance agency producer and carrier underwriters. Responsibilities: Working knowledge of Property and Casualty accounts such as Construction, Manufacturing, Retail, E&O, GL Research and compile answers to client policy and coverage questions Ability to market/quote new business and account renewals obtaining competitive coverage/cost ratios for the client Experience with multiple carrier underwriters and online rating portals Identify, compile and manage information regarding account renewals Qualifications 7+ years of insurance industry experience related to servicing commercial accounts Property and Casualty license CIC, CPCU, or other insurance designations are desirable TAM, EPIC or AMS360 software experience preferred Knowledge of Insurance and/or Brokerage business Technical knowledge of product area or industry Ability to provide consultation and expert advice to management on risk management issues Knowledge of computer software packages, including Microsoft Office (Word, Excel, Outlook) Professional verbal and written communication skills All inquiries will be kept 100% confidential

Job Description Title: Pre-Trial Intake Specialist Reports To: Director of Pre-Trial Services FLSA: Non-Exempt Status: Full-time Supervisory Responsibility: Not Applicable Position Summary: The Pretrial Services Intake Specialist is responsible for enrolling eligible defendants into pretrial services programs following arrest or court referral. This position conducts intake interviews, determines program eligibility, explains supervision requirements, and ensures timely enrollment into agency programs that promote court appearance, compliance, and public safety. Key responsibilities and essential job functions include, but are not limited to: Program Enrollment & Intake • Conduct interviews to determine eligibility for pretrial supervision and agency programs, • Enroll defendants into appropriate pretrial programs based on court orders, agency criteria, and assessed needs, • Explain program requirements, supervision conditions, court obligations, and consequences of noncompliance, • Obtain signed program agreements, releases of information, and other required documentation, • Collect and verify personal, residence, employment, and contact information, • Review criminal history, pending charges, and court orders to support enrollment decisions, • Administer or assist with validated risk and needs assessment tools as required Coordination & Referrals • Coordinate enrollment with detention staff, courts, attorneys, and law enforcement, • Refer participants to internal or community-based services (e.g., substance use treatment, mental health services, reminders, monitoring programs), • Maintain accurate, confidential case files in the agency’s case management system, • Enter enrollment data, program assignments, and compliance expectations promptly, • Provide participants with court dates, reporting instructions, and agency contact information, • Support early compliance by answering participant questions and clarifying program expectations, • Special projects and other duties as assigned. Knowledge, Skills, and Abilities • Knowledge of pretrial services programs, supervision models, and enrollment criteria, • Strong interviewing and engagement skills with justice-involved individuals, • Ability to explain complex program requirements in a clear, respectful manner, • Strong organizational and documentation skills, • Ability to work efficiently in fast-paced, deadline-driven environments, • Cultural competence and professional judgment Minimum Qualifications • Bachelor’s degree in Criminal Justice, Social Work, Psychology, Sociology, or, • Work performed in court settings, detention facilities, and office environments, • May include evening, weekend, or on-call shifts, • Frequent interaction with individuals in custody or newly released Core Focus of the Position • Timely and accurate enrollment into agency programs, • Clear communication of expectations and conditions, • Accurate documentation supporting court and agency decisions, • Professional engagement that promotes compliance and court appearance, • 401(k) matching, • Health insurance, • Dental insurance, • Vision insurance, • Health reimbursement account, • Paid time off Salary range: $45,000 - $50,000

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Opportunity for advancement Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain client relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to clients., • Oversee the resolution of complex customer issues., • Train and mentor junior staff.QUALIFICATIONS:, • 3+ years of experience in insurance sales or account management., • Strong leadership and interpersonal skills., • Proven track record of meeting sales targets.

Urgently Hiring for Customer Service Support Specialist Roles in Mount Vernon, NY.

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job Description About Ceribell Ceribell is a medical technology company focused on transforming the diagnosis and management of patients with serious neurological conditions. The Ceribell System is a novel, point-of-care electroencephalography ("EEG") platform specifically designed to address the unmet needs of patients in the acute care setting, and is being used in hundreds of community hospitals, large academic facilities and major IDN's across the country. Our entire team is driven by a shared commitment to transforming the landscape of critical care through our rapid seizure detection technology, come join the movement! This is a Field Sales Role and requires candidate reside in Westchester County, NY region Position Overview The Clinical Account Manager (CAM) is responsible for launching new hospitals and organic growth of install base of hospitals. The AM will also be responsible for providing on-going medical education to physicians and clinical staff using clinical information as the foundation for growth. This Clinical Account Manager must be based within region, please no remote applicants. This role requires 60%/ 3 days a week travel. What You'll Do Driving New and Organic Growth • Expand use of Ceribell to additional acute or critical care centers within existing customer base., • Work with the local Territory Manager to launch Ceribell at new customer sites., • Drive new product and technology introductions for existing customers., • Build advocacy and champions within facilities. Use hospital data to validate and build interest., • Develop a qualified lead funnel within existing install base. Regular activities consist of formal presentations, peer to peer education, new physician training, and driving physician education., • Responsible for upgrades and departmental expansion in existing install base., • Educate and train physicians, hospital personnel and/or office staff on the merits and proper clinical usage of company products. Become a clinical expert in use cases of Ceribell and relevant patient populations., • Troubleshoot workflow solutions for departments as need arises, • Partner with clinicians to identify and establish protocols for patients at risk of seizure., • Submit all required reports and training documentation on a timely basis, • Use Salesfoce.com to manage administrative task, • Ensure compliance with applicable laws, regulations, and Ceribell policies, • Works cross-functionally to ensure successful deployment of Ceribell products at customer locations., • 3-5 years of recent critical care sales experience OR 5 years of medical device or pharma sales experience OR RN's with industry experience in supporting sales teams., • Excellent Communicator, Relationship Builder, Creative & Effective Problem Solver, highly organized and ability to prioritize strategically., • Ability to accurately assess and understand different stakeholders needs/wants. Process cross functional agendas and adjust strategy to achieve desired outcomes., • Confidence and expertise required to effectively challenge the status quo and influence meaningful change through consensus building, • Driven & Coachable: innate desire to succeed; willing to seek out coaching, accept feedback and apply new skills supports measurable change, • Grit, high integrity, • Bonus points: start-up experience or experience working with disruptive technology, med device experience, neuro ICU clinical experience, sales experience. #LI-EK1 Compensation: $100,000 Base, $180,000 On-Target Earnings (OTE) Compensation Range$100,000—$180,000 USD A candidate's final salary offer will be based on their skills, education, work location and experience, and thus it may differ from the posted range. Compensation may also include bonuses consistent with Ceribell's corporate compensation plan. Note, the above description is not all-encompassing and Ceribell reserves the right to change or modify job duties and assignments at any time. In addition to your base compensation, Ceribell offers eligible employees the following: • Performance-based incentive compensation (varies by role), • Equity opportunities, • 100% Employer paid Health Benefits for Employees, • 50% - 70% Employer paid Health, Dental & Vision for dependents (depending on plan selection), • 100% paid Life and Long-Term Disability Insurance, • 401(k) with a generous company match, • Employee Stock Purchase Plan (ESPP) with a discount, • Monthly cell phone stipend, • Flexible paid time off, • 13 Paid Holidays + 3 Company Wellness Days, • Excellent parental leave policy, • Fantastic culture with tremendous career advancement opportunities Equal Opportunity Employer Ceribell is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity or expression, national origin, age, marital status, disability, veteran status or any other characteristic protected by law. Any applicant with a disability who requires an accommodation during the application process should contact to request reasonable accommodation. Privacy Statement For information on how Ceribell processes personal data of job applicants, please review our Privacy Policy. Compliance Disclaimer If you believe this job posting is non-compliant, please submit a report to . Please note that we will not respond to inquiries unrelated to job posting compliance.

The Customer Service Specialist is responsible for providing excellent customer experiences by creating an exceptional shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and efficient execution of Front-End operation