Customer specialist jobs in Massapequa, New York - Page 3Create job alerts

Job Description Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." What do our Pest Control Consultants do? The primary purpose of this role is to sell the company's industry leading pest management services and products to new and existing residential customers, while maintaining a customer-focused service to grow the business. You’ll be the face of our national brand to your local community, and your clients will count on you to protect their homes and their families. This includes assessing customers' needs by consulting with the customer and performing an analysis using expert knowledge of the company's products and services that result in the sales of the organization's pest control solutions. Responsibilities include but are not limited to the following: * Visually inspect homes for pests, pest harborage, pest entries, etc. Based on assessment findings, sell pest control solutions as well as preventative maintenance for residential customers * Collaborate with our Customer Service Center, Inside Sales department, and Technicians for increased opportunities * Partner with Branch Manager to identify revenue streams with our current base and service specialist engagement Develop proposals for customers to resolve existing pest issues while also proposing additional enhancements to pest household services * Complete Home diagram using Sales CRM and provided to ensure clear understanding of customer home and possible challenges * Follow up on past proposals to close sales opportunities * Provide expert knowledge to new service installations to ensure the job is completed satisfactorily * Complete daily activities and sales performance using the company sales CRM Essential Job Functions: We’re not going to sugarcoat it. The essential functions of this job have some physical demands (of course, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Here’s what we mean: * You’ve got to be able to move up to 10 lbs. regularly and 11–20 lbs. frequently, whether that’s lifting, carrying, pushing, pulling, or otherwise repositioning objects * You’ll move around a lot — regularly sitting, climbing, balancing, stooping, kneeling, crouching, and crawling. You’ll go up and down stairs, ladders, scaffolding, ramps, and poles. And you’ll need to keep your balance when walking, standing, or crouching on narrow, slippery, or moving surfaces. (You’ll definitely get your steps in.) * You must be comfortable dealing with different pests (spiders, flies, mosquitos, rodents, etc.), as well as being required to go into small spaces such as basements, crawl spaces, attics, etc. * You must be able to safely operate a motor vehicle and make sure it and all other equipment is kept clean * Sometimes you’ll need to wear personal protective equipment (PPE), like an OSHA-compliant respirator, and you’ll need to be okay with regularly working in confined spaces, narrow aisles, or passageways (you know, where critters live) What do you need? * High school diploma or equivalent * (Company vehicle and gas card provided) * Strong social, customer service, and communication skills — in fact, we’d be really impressed if you came to this role with related experience and/or training in sales. * Prefer at least 1-2 years of pest technician or sales experience * Travel up to 100% of time within assigned territory(s) #LI-CL1 #ZIPRTX #RTX100 Base Pay RangeHourly: $21.00 - $25.00 While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable). Why Choose Us? A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. Click here to read more about our Total Rewards Program which includes: Professional and Personal Growth * Multiple avenues to grow your career * Training and development programs available * Tuition Reimbursement benefits (for FT Colleagues) Health and Wellness * Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1 * Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more Savings and Retirement * 401(k) retirement plan with company-matching contributions Work-Life Balance * Vacation days & sick days * Company-paid holidays & floating holidays * A company mindset that prioritizes health, safety, and flexibility We are looking for individuals who want to make a difference where our customers live and work. Is that you? This company is a Drug Free workplace. Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities. California residents click here to review your privacy rights. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply. Company DescriptionFor more than 90 years, we’ve protected what's most valuable to you, with local specialists who go above and beyond to fix your problem and services designed to make your life easier, 365 days a year. So when you trust Terminix to nix your pest problem, it's not just a promise. It's a guarantee.For more than 90 years, we’ve protected what's most valuable to you, with local specialists who go above and beyond to fix your problem and services designed to make your life easier, 365 days a year. So when you trust Terminix to nix your pest problem, it's not just a promise. It's a guarantee.

Job Description We're expanding our team at the Edward H. Lehmann Allstate Agency and are looking to fill our Retention & Cross-Sell Specialist position. This role focuses on: • Strengthening relationships with existing customers, • Handling inbound service calls and identifying additional protection needs, • Performing coverage reviews and uncovering cross-sell opportunities (Auto/Home/Life/Retirement), • Making outbound calls to schedule policy review appointments when inbound volume is low We have strong systems, a CRM in place, and a coaching/training process that sets our team up for success. Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Hands on Training Mon-Fri Schedule Responsibilities What You'll Do: This role is a blend of customer service + inside sales. You'll be the first point of contact for customers and prospects. You will: • Answer inbound calls from existing clients and provide exceptional customer service., • Transition service calls into coverage reviews and uncover cross-sell opportunities within: Auto / Home / Renters / Landlord policies (P&C), • Life & Retirement referrals, • Make outbound calls to schedule annual review appointments when inbound volume is low., • Work daily within our CRM to manage tasks, track follow-ups, and stay organized., • Build trust, establish rapport, and guide clients through coverage options., • Follow structured workflows and agency systems, we train and coach to WIN. This is not cold calling strangers from a phone book our technology and marketing generate real activity and warm opportunities. Follow a proven sales process. Close business and get paid simple. Requirements Have experience working leads. Have a track record of being a top performer. Have a P&C License or Personal Lines License.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off, • Training & development Job Description: • In- person/ in office positiion., • Full Time ( M-F 9AM- 6PM) Job Over View: We are seeking a highly motivated individual to join or team as as customer service representative / retention specialist for a variety of health insurance policy types. We are looking for someone with a unique set of skills to handle challenging and high pressure customer interactions. This position involves managing difficult callers and resolving complex issues with professionalism and effectiveness. You will play a crucial role in ensuring customer satisfaction and loyalty by effectively managing and retaining existing clients. In addition, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products. Key responsibilities Include: Conflict resolution: • Handle escalated customer calls., • Effectively address customer concerns and find resolutions to challenging situations.Stress Management:, • Demonstrate the ability to remain calm and composed in high-pressure situations., • Analyze complex customer issues and devise creative solutions., • Proactively engage with existing customers to understand their needs and address their concerns., • Implement effective retention strategies to ensure customer satisfaction and loyalty. Qualifications: • Proven excellence in customer service, preferably in a role requiring specialized handling of challenging customer interactions., • Exceptional communicational and interpersonal skills., • Ability to thrive in high- stress situations and maintain a positive attitude., • Strong problem-solving and conflict resolution skills. Personal Attributes: • Resilience and ability to manage stress., • Flexibility and adaptability to changing circumstances., • Team-oriented mindset with a focus on collaboration. What to expect: • Call center/ office environment with music playing throughout the day., • Full product and system training (paid), • Pay: Weekly; Every Friday Benefits/Perks • Competitive Pay, • Professional Development, • Job Stability in a growing industry, • Paid time off

Job Description About Us MAX USA Corp is a leading manufacturer of professional-grade construction and industrial tools, serving customers across North America. Known for innovation, quality, and durability, our products include rebar tying tools, pneumatic nailers, and power-driven fastening systems. We are committed to helping professionals across multiple industries improve productivity and safety on the job. As part of the global MAX Group, we combine a rich history of engineering excellence with a forward-thinking approach to growth and customer satisfaction. Position Summary The Inside Sales Support Specialist plays a critical role in supporting our outside sales team and enhancing the customer experience. This position is responsible for lead nurturing, customer communication, and internal coordination, with a focus on driving sales growth and maintaining strong client relationships. The ideal candidate is proactive, detail-oriented, and passionate about contributing to a collaborative sales environment. Key Responsibilities • Lead Management & Qualification, • Upload and track leads in Salesforce.com, • Conduct outbound calls and emails to qualify leads, • Coordinate follow-ups and assist in closing opportunities alongside the outside sales team, • Log and monitor activity consistently in Salesforce, • Sales Support, • Identify sales opportunities within targeted markets, • Communicate daily with the MAX sales team and distribution partners, • Provide administrative and strategic support to outside sales reps as assigned, • Manage customer and end-user communications in a timely and professional manner, • Customer Relations, • Develop product expertise to answer dealer and customer inquiries, • Support customer service and assist with order entry as needed, • Help resolve issues related to accounts receivable for designated customers, • Special Projects & Collaboration, • Execute special projects at the request of sales leadership, • Uphold company regulations and standards in all interactions, • Education: High school diploma required; coursework in business or equivalent work experience preferred, • Experience:, • Proficiency in Microsoft Office Suite (Excel, Word, Outlook), • Working knowledge of Salesforce.com or similar CRM systems (preferred), • Previous experience in inside sales, cold calling, or lead generation is highly preferred, • Skills & Attributes:, • Strong attention to detail and analytical skills, • Excellent communication and interpersonal skills, • Demonstrated ability to support a team-oriented environment, • Inside Sales Experience, • Customer Service Orientation, • CRM Proficiency (Salesforce.com or equivalent), • Lead Qualification and Nurturing, • Daily use of computer and telephone systems, • Ability to work in a fast-paced, office-based environment

Job Description Join Our Team at VIP Automotive Group – A Proud Member of VIP Automotive Group! VIP Automotive Group of Long Island is recognized for its outstanding leadership and customer-first approach. We offer a professional work environment, ongoing training, and the opportunity to grow with one of Long Island’s most successful auto groups. At VIP, our goal is to create unmatched value and experiences for every customer, setting us apart from the competition. Our mission is to lead in automotive sales and service by empowering our team to deliver memorable customer experiences. Our employees thrive in a positive workplace with continuous training and opportunities for career advancement within the organization. Click the link below to learn more about our group and dealership: VIP Automotive Group Client Relations Specialist – Full-Time Opportunity Schedule - 5-day work week 4 days during week with one weekend day Job Overview: We are seeking a Client Relations Specialist to engage with online customers, respond to inquiries, and drive sales through effective communication. The ideal candidate will have strong interpersonal skills, product knowledge, and a proactive approach to customer service. Key Responsibilities: • Communicates effectively with Internet customers and prospects according to their preferred method of communication, whether by phone, or by e-mail, • Has thorough knowledge of all dealership products and services., • Directs customers to product information resources, including those available on the Internet., • Assists customers in selecting a vehicle., • Understands the psychology of Internet customers and works with them accordingly to draw them into the store for proper vehicle demonstration and to close the transaction., • Checks e-mail frequently and respond to inquiries immediately. Delivers messages intended for other departments promptly. Notifies customers that their messages have been forwarded to the appropriate personnel for prompt attention., • Handles all Internet sales inquiries professionally, • Acts as liaison with any services the dealership uses to promote its site or advertise., • Maintains an ongoing customer database to capture repeat business., • Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals., • Attends product and sales training as requested by management., • Attends meetings., • Be on time, every day, well groomed and well dressed, awake and alert with a good attitude; ready to conduct business, • Maintains professional appearance.Qualifications: Manufacturer training (preferred). * Strong product knowledge and willingness to learn. * Excellent communication and customer service skills. * Ability to work in a fast-paced environment. Compensation & Benefits: * Salary: $45,000.00- $50,000.00 plus inclusive of commission and bonuses * Comprehensive Benefits Package: * Medical and Dental Insurance * 401(k) Retirement Plan * Employee Discounts on Vehicles, Parts, and Service * Paid Time Off * Supplemental Benefits (Short-Term & Long-Term Disability, Supplemental Life Insurance) * Employee Recognition Programs * Career Growth & Professional Development Opportunities Work Schedule: * Monday to Friday * Weekend availability required If you're looking for a career with growth potential in a dynamic and supportive environment, apply today! Monday - Friday with weekend availability

Job Description At The Accredited Group, we're committed to empowering you to excel in a dynamic sales environment where your growth and success are our priority. As an Alternative Finance Sales Specialist, you'll harness fresh leads and live transfers to create lasting client relationships and close impactful deals. Your role is pivotal in helping business leaders access financial solutions tailored to their needs, fostering long-term partnerships. We provide all the tools and support you need, including warm leads, expert training, and AI-driven sales tools to streamline your process and enhance your performance. Join a team where collaboration and innovation are more than just buzzwords—they're the foundation of our culture. We offer a comprehensive suite of benefits like health insurance, paid time off, and a 401(k) plan, ensuring you feel supported both professionally and personally. Our work environment is designed to feel more like home, encouraging you to bring your ideas, expertise, and energy to shape the future of business finance. At The Accredited Group, you're not just joining a company; you're becoming part of a community that values and supports each other. Let's grow together—apply today and drive your career forward with us. Compensation: $150,000 + at plan with commission Responsibilities: • Build & Maintain Relationships – Engage with existing clients regularly via phone, email, and in person to strengthen and grow relationships., • Prospect New Business – Cold call and set up meetings with potential clients to develop new business opportunities., • Close Warm Leads – Take hot inbound transfers and guide them across the finish line to closed deals., • Negotiate & Close – Tailor deal structures, negotiate terms, and secure agreements that align with client needs., • Market Insights – Stay sharp by gathering and reporting customer feedback, buying trends, and market data to inform sales strategies., • Company Representation – Be a brand ambassador at trade shows, networking events, and client demonstrations., • Crush Your Goals – Hit and exceed individual and team monthly sales targets., • Performance Reviews – Analyze your sales performance to constantly improve and reach the next level., • Creative Deal Structuring – Customize offers to meet borrower needs and maximize win-win opportunities.Qualifications:, • Bachelor’s degree in Business, Marketing, Communications, or a related field., • Minimum 1 year of sales experience, preferably in a B2B environment., • Proven track record of meeting or exceeding sales quotas., • Coachability is a must – we invest in your growth, and we expect you to as well., • Strong interpersonal, communication, and persuasion skills., • Competitive mindset with high motivation and self-discipline., • Ability to build and maintain a strong client network and pipeline., • Proficiency in Microsoft Office Suite and CRM platforms., • Solid business acumen and understanding of client needs., • Valid driver’s license and willingness to travel as needed.About Company What We Offer • A full suite of traditional benefits, including:, • Health Insurance, • Paid Time Off, • 401(k) Plan, • Paid holidays and vacation, • A work environment that feels more like home than an office, • Opportunities to grow, innovate, and advance within the company

Job DescriptionDescription: Mental Health Association of Nassau County (MHANC) is a not-for-profit membership organization dedicated to improving mental health in our community through advocacy, education, program development, and the delivery of direct services. Our organization is looking for a motivated individual with a calling to help adults with mental illness by becoming a CORE Peer Specialist. Community Oriented Recovery and Empowerment (CORE) services is a program serving individuals living with severe and persistent mental illness. This program serves Medicaid HARP enrollees and works to assist individuals in reaching their recovery goals. Services provided include Psychosocial Rehabilitation, which incorporates education and employment goals, and Peer Support. There is an extensive and broad range of services that include but are not limited to the improvement of daily living skills, managing finances, obtaining or improving safe and affordable housing, furthering one’s education, obtaining employment, achieving personal recovery and/or resilience, improving family and interpersonal relationships, preventing social isolation, connecting with effective and comprehensive behavioral health and primary care, and full community integration. The CORE Services Certified Peer Specialist is responsible for delivering Peer Support as well as the other direct care services offered within the CORE program. The CORE Services Certified Peer Specialist is responsible for ensuring members receive person-centered, trauma-informed and culturally competent services with a rehabilitation and recovery focus in their homes or their community. This role is responsible for facilitating the utilization of natural resources and the enhancement of recovery-oriented principles with the intention to assist individuals with initiating recovery, maintaining health and wellness, and enhancing the quality of personal and family life for long-term recovery. Essential Duties & Responsibilities • Oversee and manage a caseload of members that are enrolled in the CORE services program, seeing them on a 1:1 basis as needed, wanted, and defined by an individualized service plan., • Help individuals work on goals such as community connectedness, development of natural resources, physical and mental health wellness, education, employment, self-help, and independent living skills., • Provide services in a person-centered, goal-oriented, trauma informed and culturally competent approach which includes advocacy, outreach and engagement, self-help tools, recovery supports, transitional supports, pre-crisis and crisis supports., • Assist in selecting and utilizing self-directed and evidence-based recovery tools, including but not limited to Wellness and Recovery Plans (WRAP) or Relapse Prevention Planning, with members to develop skills for long-term recovery., • Provide health coaching and recovery support, especially on issues of self-advocacy, wellness self-management, medication adherence, smoking cessation, entitlements, and daily living activities., • Assist with and coordinate transportation to appointments, including provision of travel training as needed., • Accompany members to behavioral health, medical and/or other appointments to support and facilitate engagement and follow through as needed., • Coordinate and communicate care planning with other providers of services., • Attend and participate in collaborative CORE team meetings., • Act as a linkage to community services including medical, behavioral, residential, entitlement and any other needed services., • Maintain compliance with all New York State Office of Mental Health policies and procedures., • Maintain organized and accurate documents and client records using AWARDS - electronic health record (EHR) database., • Perform related duties as assigned by supervisor., • Produce comprehensive and descriptive progress notes with time, location, intervention and follow-up needed., • Document every service with strict deadlines, • Complete required extensive trainings and pass post-training test in the areas of psychosocial rehabilitation, trauma-informed care, person-centered care, motivational interviewing, substance use disorders, and mental healthRequirements: Education & Experience • High School Diploma or GED required; Bachelor’s degree preferred., • NYS Peer Certification (Provisional or Full Certification), OR NY Certified Peer Recovery Advocate (NYCRPA) Certification as well as maintaining this certification which is necessary to maintain active job status, • Lived experience required: personal experience living with a disability, history of mental health challenge and/or substance abuse and willingness to draw upon this experience to serve as a role model to support the recovery goals of individuals served, • Working knowledge of computer software and electronic health record systems, • Demonstrated competency in written, verbal and computational skills to present and document records in accordance with program standards, • Knowledge of Medicaid, Social Security, and other entitlement systems, • Excellent interpersonal skills required, • Ability and willingness to regularly travel using public transportation throughout the boroughs and have flexibility in hourly/weekly schedule, • Excellent verbal and written communication skills, including ability to effectively communicate with internal and external colleagues, • Excellent computer proficiency (MS Office – Word, Excel, and Outlook), • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service, • Ability to work independently and to conduct assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices

Job DescriptionHarlequin is a leading provider of innovative retail displays and pop-up solutions. We specialize in creating visually appealing and high-impact visual merchandising setups that captivate customers and enhance brand experiences. We are currently seeking a skilled and experienced Vinyler to join our dynamic team. Job Description: Position Overview: As an Experienced Vinyl Specialist, you will play a crucial role in the production and installation of retail displays and pop-up installations. Your expertise in vinyl products, combined with your technical skills, will ensure that our clients receive top-quality visual merchandising solutions. You will collaborate with our design and production teams to create and implement eye-catching displays that meet our clients' specifications and exceed their expectations. Key Responsibilities: • Vinyl Application: Expertly apply vinyl to various surfaces including walls, windows, floors, and fixtures. Ensure precision and attention to detail in every project., • Retail Displays and Pop-Ups: Work closely with the design team to produce and install retail displays and pop-up installations. Understand client requirements and deliver high-quality results that enhance the customer experience., • Artwork Processing: Utilize your technical skills to process existing artworks and designs from clientele., • Product Knowledge: Maintain a deep understanding of vinyl products, their properties, and best application practices. Stay updated on industry trends and new products., • Collaboration: Collaborate with designers, project managers, and other team members to ensure seamless project execution from concept to completion., • Quality Control: Conduct thorough quality checks on all printed items, applications and installations. Ensure all work meets company standards and client expectations., • Maintenance and Repairs: Perform maintenance and repair work on machinery as required.Qualifications:, • Proven experience as a vinyl installer, particularly in retail displays and pop-up installations., • Strong knowledge of vinyl products and their applications., • Solid understanding of artwork creation and graphic design software (e.g., Adobe Illustrator, Photoshop) is highly desirable., • Excellent attention to detail and precision in vinyl application., • Ability to work independently and as part of a team., • Strong communication skills., • Ability to manage multiple projects simultaneously and meet deadlines., • Physical stamina to handle the demands of vinyl installation.Preferred Qualifications:, • Experience with large format printing and cutting equipment., • Knowledge of other signage and display materials and techniques., • Certification or formal training in vinyl application and/or print.What We Offer:, • Competitive salary and benefits package., • Opportunities for professional growth and development., • A dynamic and creative work environment., • The chance to work on exciting projects with leading brands.

Job Description About Us: Over the course of our 30-year history, ABC Stone has had the honor of forging relationships with the world’s premier architects, designers, and visionaries. We pride ourselves on being an essential resource and trusted partner to our clients. We understand that no two projects are ever the same, which is why our service is tailored to the exact needs of our clients. At this exciting time in our company, ABC stone has an opportunity for an experienced Samples Manager to join our growing team. Job Summary: This role involves crafting effective material planning strategies, nurturing supplier relationships, and resolving material-related issues. You will leverage our ERP/MRP systems to ensure that our inventory/production demands are consistently met. The ideal candidate will have a background in overseeing sample materials, ensuring their availability for product development and production while also managing the broader material flow and supplier relationships to meet inventory/production demands while maintaining cost efficiency. This role involves ensuring the continuous flow of necessary materials by analyzing demand, forecasting sample needs, sourcing and procuring materials, managing inventory levels, negotiating & coordinating with suppliers, and collaborating with internal departments to guarantee materials are on hand in the right quantity, quality, and time. Supervisory Responsibilities: • Samples Team, • Recruits, interviews, hires, and trains new staff., • Oversees the daily workflow of the department., • Provides constructive and timely performance evaluations., • Directs operational oversight to ensure smooth, efficient & compliant operations of the department, • Develop and implement material planning strategies and processes, • Analyze demand & creating inventory schedules., • Monitor and maintain accurate records of inventory, • Ensure adequate stock levels, • Manage the prompt processing (cutting) and distribution of new material samples across all locations, • Implement JIT (Just-in-Time) strategies to reduce waste and cost, • Supplier/Vendor Management, • Source, negotiate with and manage relationships with suppliers (ensure timely and cost effective delivery of materials (oversees samples), • Collaboration with internal and external partners, • Work in partnership with Sales, Receiving, Quality Control (Inventory Control), Logistics & Procurement, • Identify Process Improvement opportunities to ensure optimization of inventory, reduce waste, cut cost and improve the overall efficiency of the samples department and material planning processes., • Utilize ERP/MRP to track & manage sample needs., • Oversee all 3 locations, • Travel to all 3 locations, • 1x week physically in NYC, • 2x week physically in BK, • 2x week physically in Hv, • NYC – Check inventory levels, make sure sample room is replenished, • Collaborate with Showroom TL, • Fulfill sample request timely, • Place and remove new or existing samples in bins, in the libraries (workstation wall & sample room), • Hicksville, • Brooklyn, • Ship samples to Brooklyn from HV, • Coordination from HV, BK & NYC, • Samples HV to BK, • Samples Bk to NYC, • Check displays in to ensure updated with current products – all locations, • Works in tandem with Inventory Control Specialist to allocate slabs for samples, • Own the inventory needs file, • Coordinate exterior stone samples with factories (order from factories), • Coordination with Procurement to ensure that oversees purchases include samples, • Assist the VP of Sales and the Sales Team with Library updates, • Organize sample pick-ups from clients – sample returns, • Responsible for maintaining Trade Show sample kits, • Collaborate with VP of Sales on organization of sample kit and curated collections for distribution to clients, • Coordinating with Marketing and Sales for sample delivery and collection for CEU, Brand Presentation, Trade Shows, product demonstrations and other Events, • Work cohesively with the out of state sales team to ensure they always have updated samples, trade show kits & marketing material (brochures, live inventory cards & ABC Bags) for presentations, • Forecast needs – inventory, • Ensure samples are pristine and a good representation of the brand, • Manage and maintain sample Inventory Levels in each location using tool, • Labels neat and orderly – on sample and box, • Responsible for ensuring that samples are of good quality & represent the material well, • Overtime as needed, due to needs of the business may at times be mandatory, • Must have clean drivers license, • Must have knowledge of Natural Stone (characteristics & Quality), • Proficient with maintaining adequate sample Inventory Levels in multiple locations using inventory tool, • Must be a participatory Leader (hands-on), • Experience with labeling software, • Proficient with ERP/MRP systems (Stone Profit a plus), • Experience in supply chain management, • Excellent verbal and written communication skills., • Excellent interpersonal and customer service skills., • Excellent sales and customer service skills., • Excellent organizational skills and attention to detail., • Excellent time management skills with a proven ability to meet deadlines., • Strong analytical and problem-solving skills., • Strong supervisory and leadership skills., • Ability to prioritize tasks and to delegate them when appropriate., • Excellent collaborative abilities with team members and stakeholders, • Ability to function well in a high-paced and at times stressful environment. High school diploma or equivalent. (Bachelor’s preferred) At least two years related experience required. Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Regularly required to stand, use hands and reach with hands and arms, • Required to walk, stoop, kneel, crouch or crawl, reach above shoulder level, fine finger dexterity, • May be required sometimes to sit, climb or balance, • Lift and or move up to 80 pounds regularly, • Required vision abilities: peripheral, and ability to adjust focus, • Regularly exposed to moving mechanical parts, • Occasionally exposed to fumes, airborne particles and wide range of temperatures The company is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable.