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Job Description Cleaning and Restoration Technician Benefits/Perks • Quick Advancement, • Generous PTO Company Overview At Voda Cleaning & Restoration we specialize in a wide range of services to keep your home or business clean, fresh, and free from damage. Whether you need carpet and floor cleaning, upholstery cleaning, tile and grout cleaning, water or storm damage restoration, mold mitigation, air duct cleaning, or odor removal, we have the expertise and advanced techniques to deliver exceptional results. Cleaning and Restoration Technician Job Summary Assist in retaining customers by fulfilling the company’s obligations through the timely and effective delivery of restoration services. Cleaning and Restoration Technician Qualifications and Experience • Education and Experience: High school diploma (or GED)., • Mathematical Skills: Adequate math skills. Ability to apply learned techniques to determine appropriate equipment type and number of units., • Computer Skills: Demonstrates basic proficiency in the use of computers, email, and portable devices used to report and record daily activity., • 1 year of floor cleaning experience preferred, and/or some form of specialty cleaning (i.e. Stripping & Waxing Commercial Space Flooring, Air Duct Cleaning, Tile and Grout Cleaning, Upholstery Cleaning, etc.), • Highly Desired Certificates from the Institute of Inspection Cleaning and Restoration Certification (IICRC), • Carpet Cleaning Technician (CCT)* preferred but not required, • Opportunities to advance into:, • Water Damage Restoration Technician (WRT), • Applied Microbial Remediation Technician (AMRT), • Applied Structural Drying Technician (ASD), • Mold Remediation Specialist (MRS), • Complete appropriate cleaning and restoration documentation and authorizations., • Communicate effectively with customers., • Perform basic equipment maintenance., • Perform basic vehicle maintenance., • Inspect completed work., • Complete the technician’s daily log., • Complete Work Orders., • Maintain appearance and stock of appropriate tools, materials, and supplies for company vehicles., • Maintain inventory of related supplies., • Willing to learn and work with the newest equipment and technology in the industry.

Job DescriptionDescription: Store Manager (Full-Time) Position Summary: Join the Splendid family where our love of softness drives all we do, from the fabric of our clothes to the moments we create in our stores, with our customers and in our communities. As Splendid we believe in bringing people together. In good company and great conversation. We believe in taking time to enjoy the little things and more importantly celebrate the big things. We think that people should cherish every moment. Live it up. Laugh out loud. Play a little. We believe that home is truly where the heart is and that you should be able to bring a little piece of it with you everywhere you go. That's why what we create fits seamlessly into the lives of our customers. Splendid offers the opportunity to bring this vision to life in our stores. As the leader of the store team the Store Manager’s role is to inspire, motivate and develop a store team that will exhibit consistent selling behaviors in order to achieve store sales goals. The Store Manager ensures the highest level of customer engagement is met and sales results are achieved. The Store Manager is responsible for recruiting, hiring, and coaching top talent and consistently maintaining optimal staffing levels in the store. The Store Manager will maximize store profitability by controlling expenses, protecting company assets, and by ensuring that store standards and processes for customer care, merchandising and operations are consistent and well executed. The Store Manager ensures that all company policies & procedures, corporate directives and What Will You Be Doing? • Contributes to the overall store success by ensuring store sales goals are met while also achieving individual sales goals, • Experience in recruiting top talent to meet the needs of the business and retains talent that will contribute to sales growth, • Promotes a store culture of consistent coaching and delivering feedback to develop and maintain a high performing team, while also achieving individual sales goals, • Responsible for delivering exceptional customer experiences and driving sales by styling and fitting each customer based on their needs. Responsible for setting the example for customer engagement that exceeds industry standards., • Responsible for building business and client relationships through in store events & repetitive client outreach, • Oversees the annual performance review process, evaluates team, and ensures all team members receive ongoing feedback regarding their performance., • Partners with Area Manager and People Operations Specialist to assist facilitating, disciplining and terminating employees when necessary while maintaining the Open Door Policy., • Communicates with the Area Manager regarding all employee relations, employee skill developments and store operational needs., • Manages store scheduling within established guidelines to ensure proper coverage based on business needs., • Supports and executes directives from Visual Merchandising, Operations and Marketing to ensure that information is properly communicated to the store team and that all deliverables are completed within specified deadlines., • Represents the brand and ensures team members are embodying brand in all interactions with customers and peers., • 4+ years of related professional sales experience in specialty or luxury retail and at least 2+ years of management experience., • Strong leadership ability., • Excellent time management and organizational skills with ability to multitask and prioritize, • Career-driven, strong work ethic and high performance standards, • High level of initiative/self-starter., • Effective verbal and written communication skills., • Strong problem solving and decision making skills., • Repetitive hand motion while operating cash register or computer., • Regularly interacts with the public in an often crowded and noisy interactive store environment., • Standing required for entire work shift., • Operate office equipment (i.e., computers, phone, fax, scanner and copier.), • Must work weekend and night shifts., • Climb ladders as needed., • Bend, lift, open, and move product up to 50 pounds as needed. We are committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. We are an equal employment opportunity of minorities, females, protected veterans and the disabled. We are committed to providing equal opportunities in employment, and treating our associates and applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, or any other legally protected factor. Requirements:

Job DescriptionBenefits/Perks • Competitive Wages, • Career Growth Opportunities, • Fun and Energetic Environment, • Ongoing Training The successful candidate will manage ordering, inventory control, pricing, and shelf conditions to ensure products are consistently well-stocked, accurately priced, and attractively displayed. You will design and execute compelling merchandising strategies, promotional setups, and seasonal displays that maximize visibility, basket size, and impulse purchases while minimizing shrink and out-of-stocks. A strong command of planograms, category management principles, and data-driven decision-making is essential. This position also requires leadership of department staff, including hiring, training, and performance management to maintain a productive, customer-focused team. The ideal candidate is highly organized, analytical, and proactive, with a proven ability to manage high SKU counts, coordinate with vendors and distributors, and maintain strict standards for cleanliness, safety, and compliance. We are looking for a dependable, results-oriented professional who takes ownership of their department, builds efficient systems, and consistently delivers a well-executed shopping experience that reflects quality, value, and operational excellence. Responsibilities • Develop and plan merchandising strategies for the store, • Forecast consumer trends and identify preferences of our customers, • Monitor the popularity of existing products, • Negotiate details of sales with suppliers to ensure the best deals for the store, • Report on sales, budgets, and customer satisfactionQualifications, • Previous experience in merchandising is preferred, • Understanding best practices in customer service and sales, • Understanding of effective negotiation skills, • Strong communication skills and willingness to work well with supervisor and coworkers in a team environment

Job DescriptionAt Eastern Industrial Automation, our mission is to deliver application, engineering, product and cost saving solutions to a broad range of OEM and End User accounts. We pride ourselves on a can-do attitude and strive to exceed our customer expectations daily, with our first-class customer service. We are currently seeking an experienced Hydraulic Specialist with strong mechanical application experience. This individual must demonstrate knowledge of hydraulics / fluid power and be motivated to stay informed on changes in the fluid power industry. Salary Range $90-100k plus company car, commissions, and an outstanding benefits package. 60% of time in office, 30% local travel, and 5-10% overnight travel. ESSENTIAL FUNCTIONS - The following list of essential job functions is not exhaustive and may be supplemented as necessary based on business needs. • Design and detail schematics for hydraulic systems, power units and specify and select components to meet the customer’s requirements., • Troubleshoot hydraulic systems in-house and on-site at customers’ facilities., • Design, size, select components and write specifications for hydraulic systems., • Design, draw and interpret hydraulic systems and schematics., • Make fluid power presentations and conduct training for both internal associates and customers., • Make joint sales calls with the experienced field sales staff., • Responsible for helping meet sales target goals and execution of the hydraulic division marketing strategy., • Minimum of 3 years’ experience working in a fluid power technical role or hands-on manufacturing role., • Proven understanding of hydraulic symbols, read system schematics, and is skilled in using hand tools, power tools, micrometers, and testing equipment., • Good computer skills including Windows-based applications, CRM and CAD programs., • Ability to troubleshoot existing hydraulic systems and generate solutions., • Ability to complete specifications and documentation in a timely manner., • Specialized knowledge of hydraulic equipment, engineering and applications., • Ability to carry out instructions furnished in written, oral, or diagram form., • Experience related to mechanics, hydraulic systems and mechanical products., • Ability to read, write, and communicate in English with strong interpersonal skills., • Proven strong multitasking, organizational, and project management skills., • Ability to work independently, part of a team environment, and with a diverse group of hydraulic related manufactures that we represent., • Valid drivers license and a clean driving record. Powered by JazzHR qWoGAUV5nn

Job Description Our client is an established, privately held, growing, New York-area government contractor. Our client’s focus is in providing Information Technology (IT) Services to city, state and federal government clients. We are currently seeking a skilled IT Cloud Specialist to work in a full-time onsite role on a large scale project at a client location in Manhattan, New York City / Newark, New Jersey. Reporting to the IT Project Manager, the IT Cloud Specialist is responsible for assisting in the design, implementation, management, and support of cloud computing networks utilizing Virtual Desktop Infrastructure (VDI), Azure Virtual Desktop (AVD) and Citrix technologies to ensure a smooth end-user experience, optimal performance, and strong security across the IT infrastructure. The ideal candidate will have relevant technical education / certifications, 5+ years of IT cloud computing experience and strong technical expertise in VDI, Citrix, and AVD. Experience in Construction or Building related organizations is highly desirable. Must be solution and customer-focused with effective communication skills, and demonstrated ability to meet user needs with IT cloud solutions. PRIMARY RESPONSIBILITIES INCLUDE: • Configure, implement, manage, maintain, troubleshoot and support IT cloud solutions within Microsoft Azure and Citrix Cloud., • Configure, install and update cloud software, manage user accounts and monitor networks and system performance., • Assist in designing, deploying, and managing VDI solutions such as Citrix XenDesktop / XenApp or Microsoft AVD., • Manage documentation, contribute to improvement efforts, and automate processes using scripting., • Oversee VDI image management, troubleshoot and resolve issues related to Citrix VDI and AVD, ensuring high availability and disaster recovery, monitoring performance, and collaborating with IT security teams to enforce security policies., • Work closely with Project Management, IT, Engineering and other stakeholders. Ensure that cloud solutions and systems perform properly and that all business requirements are successfully met., • Implement and support new client requirements and customizations., • Consistently engage with clients and stakeholders to maintain relationships and ensure high levels of satisfaction. CANDIDATE REQUIREMENTS INCLUDE: • Bachelor’s Degree in Computer Science, Information Technology, or closely related field. Relevant IT cloud certifications such as Microsoft Azure, AWS Cloud, Google Cloud, CompTIA Cloud+ or Certified Cloud Security Professional (CCSP). Other VDI-related certifications such as VMware VCP-DTM, Citrix CCA-V/CCP-V, or Microsoft AZ-140 a plus., • 5+ years of experience implementing, managing and supporting large scale IT Cloud networks and platforms., • Prior experience in Construction or Building-related organizations is highly desirable., • Experience managing VDI, including Citrix and/or Microsoft AVD. Hands-on experience with Citrix Virtual Apps and Desktops, Citrix ADC, and Citrix Cloud services. Proficiency in Windows Server administration, Active Directory, and networking concepts required. Proficient knowledge of the VDI stack and experience with scripting languages like PowerShell. Familiarity with monitoring tools for Citrix environments (Citrix Director)., • Experience with other virtualization technologies (VMware, Hyper-V), and knowledge of security best practices for virtualization and remote access., • Ability to work in a fast-paced environment and manage multiple tasks simultaneously., • Experience with Project Management principles and practices such as ITIL, Scrum, LEAN, Agile, or DevOps., • Effective problem-solving and relationship-management skills. Prior experience collaborating closely with users, clients, stakeholders and technology suppliers to resolve technical issues., • Excellent verbal, written and interpersonal communication skills with users, clients, team members, technical staff, and management. Able to interface, communicate and maintain effective relationships with team members and all levels of management on an ongoing basis and work as a trusted IT professional., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for use in communication, analysis & tracking., • Key Competencies: Collaborative Work Style, Customer Service Focused, Problem-Solver, Professional, Resourceful, Results-Focused, Solutions Focused, Self-Motivated, Team-Player., • Must be able to pass a required background check and/or security clearance to work on government projects. TEAM RESPONSIBILITY: Serve as a key member of the client's IT team. Collaborate with internal team members, users, clients and vendor partners. Mentor team members. KEY RELATIONSHIPS / STAKEHOLDERS: • IT Project Manager, • Internal Team Members, Users, Clients and SME's, • Client and Technology Partners RELOCATION ELIGIBILITY: No relocation assistance provided. Local, qualified New York City metro area candidates will be given preference and priority. Qualified candidates willing to self-relocate to the New York City metro area will also be considered. COMPENSATION & BENEFITS INFORMATION: • Base Salary Range: $120,000 - $150,000, commensurate with experience and qualifications, • Benefits Include: Health & Dental Insurance, Paid Time Off, 401-K with match, FSA, Company Paid Training, etc. POSSIBLE COMPARABLE TITLES: • IT Cloud Engineer, • IT Cloud Architect, • IT Cloud Administrator, • IT Cloud Consultant, • DevOps EngineerCompany DescriptionTalent Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries. Visit us at: Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries.\r\n\r\nVisit us at:

Job Description Hi! Tech, a dynamic IT and technology consultancy located in New York City, is excited to announce an opportunity for a talented, enthusiastic, and personable technical professional to become a vital member of our team. We are seeking a Technical Support Specialist who will play a crucial role in providing exceptional technical support and solutions to our clients. As part of our dedicated IT support team, you’ll be responsible for diagnosing, troubleshooting, implementing, and optimizing an extensive range of IT hardware, software, and network systems. Your expertise will encompass various technologies, including operating systems (macOS, Windows, Chrome OS), SaaS applications (such as G Suite, Dropbox, Slack), networking protocols (DNS, DHCP, VPN, TCP/IP), and endpoint management solutions (MDM). In addition to your technical skills, you will cultivate strong client relationships, offer insightful consultations, and ensure that our technology aligns seamlessly with client needs. As a proactive problem-solver, you will excel at simplifying complex technical concepts for our non-technical audiences. You will report to one of our Managers, who will provide you with both technical guidance and professional support. Collaboration withteam members, including AV Support Specialists and Network Engineers, will be key in ensuring we deliver comprehensive technology solutions to our clients. We look forward to the possibility of welcoming you to our team! What We Offer: • Competitive pay, • Generous paid time off, • Full benefits packages (medical, dental, vision, 401K, and life insurance), • Opportunities for growth, • Takes initiative, is proactive, and self-motivated, • Strives for excellent communication with clients and team members;, • Thrives in the face of uncertainty, excited to create solutions;, • Is an excellent problem solver;, • Effectively communicates complex ideas or topics to a non-technical audience;, • Takes initiative and self-motivating;, • Has a strong internal locus of control;, • Believes in consistent professional development and growth;, • Is highly-likable; and,, • Diagnose, troubleshoot, and resolve complex IT hardware, software, and network-related issues efficiently, providing both on-site and remote support for clients across macOS, Windows, and Chrome OS., • Provide comprehensive technical support, training, and guidance to end-users on the operation of various IT systems and applications., • Partner with on-site teams in troubleshooting intricate IT systems, particularly within complex environments., • Maintain proactive, clear, and regular communications with customers and internal stakeholders across all applicable channels (e.g., Slack, Google Chat, Email, Jira, etc.)., • Actively contribute to the creation, refinement, and maintenance of technical documentation and Standard Operating Procedures (SOPs), incorporating on-site learnings, customer feedback, and best practices., • Liaise effectively with manufacturers and service providers for equipment procurement, advanced technical support, and repairs, including managing Return Merchandise Authorizations (RMAs)., • Collaborate effectively with other IT specialists, external contractors, and system integrators during troubleshooting, repair procedures, and new installations., • Provide detailed, accurate, and timely reporting of work completed for client deliverables., • Install, configure, and test a wide range of IT equipment, including desktops, laptops, peripherals, and network hardware (modems, firewalls, switches, access points)., • Configure and administer SaaS applications such as G Suite, Dropbox, Slack, Jamf, Atlassian Suite, 1Password, OneLogin, and Active Directory., • Manage device enrollment and asset management for client hardware., • Perform proactive maintenance, system diagnostics, and firmware updates for IT systems to ensure optimal performance, reliability, and longevity., • Assist in designing and implementing new IT solutions and upgrades for existing client systems, ensuring alignment with client requirements, industry best practices, and Hi! Tech’s standards., • Consult with clients to assess their IT needs, understand their objectives, and recommend appropriate and innovative solutions or system enhancements, including researching best-in-class hardware, software, and peripherals., • Manage and maintain an organized inventory of IT equipment, spare parts, and accessories., • Perform onboarding and offboarding of clients' team members in a friendly, professional, and sensitive manner., • Manage software licenses and perform account recertifications., • Run, terminate, and test network cabling, and implement and configure network hardware, understanding concepts such as DNS, DHCP, VPN, and TCP/IP protocols., • Analyze existing technology-related pain points and provide effective and budget-conscious recommendations to client management teams., • Deploy and operate various video conferencing solutions., • Deliver timely, detailed, and accurate time tracking and reports on completed work for client deliverables., • Maintain clear and accurate documentation for IT processes, procedures, knowledge base articles, troubleshooting guides, and change logs., • Bachelor's degree, • 2+ years of post-collegiate technical experience, • Extremely detail-oriented, • Ability to project manage complex, nuanced efforts from start to finish, • Proven ability to work successfully with limited supervision, • Ego-less personality with excellent teamwork and communication skills, • High empathy and bedside manner for end-users, • Ability to explain complex technical ideas to a non-technical audience, • Ability to deep-dive into research and find fixes when faced with unfamiliar technical hurdles or blockers, • Perseverance, resilience, and scrappiness in the face of challenges, • Ability to work effectively whether on-site, on the go, or remotely, • Ability to work in varying office cultures and able to blend in and work quietly and discreetly (when needed), • Deep knowledge of Google Workspace (G Suite for Business), • Experience implementing and administering MDM systems (Kandji, Jamf, Mosyle, etc.), • Understanding of ISP and networking hardware (modems, firewalls, switches, access points) along with concepts such as DNS, DHCP, VPN, and TCP/IP protocols, • Experience with planning and deploying Ethernet cabling, networking hardware, and related infrastructure, • Ability to troubleshoot Wi-Fi and wired network connectivity, and to improve overall network performance and security, • Experience deploying and operating a variety of video conferencing solutions, • Understanding of basic audio hardware (mics, mixers, etc.), • Knowledge and understanding of interoperability (and limitations of), all common digital and analog cables and interfaces (Ethernet, HDMI, USB-C, DVI, etc.), • Must be trustworthy and able to maintain the confidentiality of all sensitive client data (able to sign NDAs as required), • Ability to effectively and accurately use a tape measure, hand tools, a power drill, and be comfortable on a ladderCompany DescriptionFriendly technologists providing tailored solutions for your business. We focus on the tech, so you can focus on success. We pride ourselves on being a unique organization in today’s technology landscape. Born in 2013 out of a couture home IT support company in Brooklyn, Hi! Tech strategically pivoted into the business-to-business (B2B) client world and grew into a firm capable of taking on large-scale projects. All client experiences over the past 10 years have contributed to our evolution and helped us to become who we are today - a team of consultants who provide boutique, premium IT and technology support to our clients. Our organic growth has come from a strong client base and their referrals, the best testament to the work we do every day. So who are our clients? They exist in all ends of tech-forward industries, from television and digital media production to health and beauty to e-commerce and retail. We meet our clients where they are, and design and execute fully customizable IT solutions based on the growing needs of their business! Ways of working within our internal teams are collaborative and conversational, and we prioritize open communication and knowledge sharing. When your people come from as wide-ranging professional backgrounds as ours do, you always have something to learn from one another! Some questions we ask ourselves constantly: How can we do better? How can we make our work excellent? Our team members help push us to get there, and we grow alongside them. We believe in and are proud of taking care of our people. We offer competitive salaries and a complete benefits package, including generous paid time off, a 401(k) with a company match of up to 4%, medical, dental, and vision insurance with company contributions, life, and long-term disability insurance, commuter and cell phone reimbursements, IncentFit and CitiBike memberships, all paid for by the company. At Hi! Tech, we are committed to fostering an inclusive and accessible workplace. If you require reasonable accommodations during the application or interview process due to a disability, please contact us. We are excited to work with you to ensure a positive and equitable experience.Friendly technologists providing tailored solutions for your business. We focus on the tech, so you can focus on success.\r\n\r\nWe pride ourselves on being a unique organization in today’s technology landscape. Born in 2013 out of a couture home IT support company in Brooklyn, Hi! Tech strategically pivoted into the business-to-business (B2B) client world and grew into a firm capable of taking on large-scale projects. All client experiences over the past 10 years have contributed to our evolution and helped us to become who we are today - a team of consultants who provide boutique, premium IT and technology support to our clients. Our organic growth has come from a strong client base and their referrals, the best testament to the work we do every day.\r\n\r\nSo who are our clients? They exist in all ends of tech-forward industries, from television and digital media production to health and beauty to e-commerce and retail. We meet our clients where they are, and design and execute fully customizable IT solutions based on the growing needs of their business!\r\n\r\nWays of working within our internal teams are collaborative and conversational, and we prioritize open communication and knowledge sharing. When your people come from as wide-ranging professional backgrounds as ours do, you always have something to learn from one another! Some questions we ask ourselves constantly: How can we do better? How can we make our work excellent? Our team members help push us to get there, and we grow alongside them.\r\n\r\nWe believe in and are proud of taking care of our people. We offer competitive salaries and a complete benefits package, including generous paid time off, a 401(k) with a company match of up to 4%, medical, dental, and vision insurance with company contributions, life, and long-term disability insurance, commuter and cell phone reimbursements, IncentFit and CitiBike memberships, all paid for by the company.\r\n\r\nAt Hi! Tech, we are committed to fostering an inclusive and accessible workplace. If you require reasonable accommodations during the application or interview process due to a disability, please contact us. We are excited to work with you to ensure a positive and equitable experience.

Job Description Description Job Title: IT Support Specialist Job Type: Contract 3 months with potential to extend and/or go full time in the future Job Summary: We are looking for a reliable and customer-focused IT Support Technician to provide exceptional desktop support for PC and Mac users at our client’s headquarters. This role requires not only technical expertise but also a commitment to delivering outstanding service and building trust with end-users. Key Responsibilities: • Deliver friendly, professional, and responsive support for all PCs, Macs, and mobile devices (iPhones, iPads, Android)., • Perform basic network troubleshooting and printer support., • Assist with laptop replacements, including data migration, application setup, and user configuration., • Troubleshoot and resolve hardware, software, and connectivity issues promptly., • Provide clear communication and user training when needed to ensure a positive experience., • Maintain compliance with company security standards and document processes accurately., • Collaborate effectively with IT teams to ensure smooth deployments and minimal disruption to users. Required Qualifications: • Minimum 5 years of IT support experience, including desktop support for PC and Mac., • Strong knowledge of Windows operating systems (especially Windows 11) and Microsoft products., • Hands-on experience with laptop setup, imaging, and data migration., • Excellent customer service and communication skills—ability to explain technical issues in simple terms., • Proven reliability and ability to work independently as well as in a team environment. Preferred Qualifications: • CompTIA A+ or similar certifications., • Experience with enterprise-level deployments and IT asset management., • Familiarity with ticketing systems and AV support. Work Environment & Conditions: • On-site support at Corporate Headquarters, • Ability to lift and move laptops and accessories as needed., • Must be Onsite, this is not a remote position Skills Support, Troubleshooting, Customer service, white glove support Top Skills Details Support,Troubleshooting,Customer service,white glove support Additional Skills & Qualifications White Glove Experience Level Expert Level Job Type & Location This is a Contract position based out of New York, NY. Pay and Benefits The pay range for this position is $30.00 - $35.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job DescriptionAbout NationMind LLC: NationMind LLC is a technology consulting firm focused on software development and QA testing services. We help clients build reliable, scalable applications with a strong emphasis on automation, performance, and quality. Our team works across industries, delivering solutions that drive innovation and operational efficiency. We are currently hiring skilled professionals for Cloud Computing Specialist (ServiceNow CSM) to join our growing team. Role: Cloud Computing Specialist (ServiceNow CSM) Experience Required: 7-9 Yrs LOCATION: New York, NY (Hybrid) - 3 days on site, 2 days remote. Contract: 6 months Required: Must be ServiceNow Certified Implementation Specialist Customer Service Management (CISCSM) ROLE SUMMARY: • Design, configure, deploy, and support ServiceNow Customer Service Management (CSM) solutions., • Translate business requirements into scalable applications with robust reporting and governance. RESPONSIBILITIES: • Lead endtoend CSM implementations from discovery through deployment and hypercare., • Configure core CSM: case management, SLAs/entitlements, knowledge, portals/communities, omnichannel intake., • Build reports and Performance Analytics dashboards with KPIs, indicators, and scheduled reporting., • Automate workflows using Flow Designer, IntegrationHub, Business Rules, Client Scripts, Script Includes, Glide APIs., • Integrate systems via REST/SOAP; implement secure auth (OAuth2, API keys) and SSO (SAML/OIDC)., • Manage data imports/transforms, data quality rules, and align models with legacy Siebel CRM System., • Enforce platform security and governance: ACLs, roles, RBAC, update sets, source control, environment promotion., • Optimize performance and reliability; troubleshoot incidents/problems and perform rootcause analysis., • Drive quality assurance (ATF, unit/UAT plans), release notes, upgrades, and regression testing., • Produce documentation (design specs, runbooks) and deliver stakeholder training. REQUIRED QUALIFICATIONS: • ServiceNow certification: CISCSM (Customer Service Management)., • 46 years handson ServiceNow admin/development; 2+ full CSM implementations., • Platform expertise: configuration/customization across CSM/CRM; Flow Designer, IntegrationHub, Business Rules, Client Scripts, Script Includes, Glide APIs., • Reporting & Performance Analytics: KPIs, indicators, widgets, dashboards, scheduled reports, scorecards., • Security & governance: ACLs, roles, data policies, encryption, update sets, source control, CI/CD promotion practices., • Architecture & data: SaaS/multitenant concepts; data modeling; CMDB relationships; familiarity with CSDM., • Integrations: REST/SOAP, webhooks; JSON/XML; auth via OAuth2 and SAML/OIDC., • Delivery excellence: ATF, versioning, release/change management, documentation., • Education: Bachelor's in CS/IS/Engineering or equivalent experience., • Professional skills: analytical problemsolving, reliable followthrough, deadline ownership, independent work, and crossteam collaboration. PREFERRED / NICETOHAVE: • Service Portal, Virtual Agent, Workforce Optimization, Communities for CSM., • Integrations with ITSM, Field Service, CRM, or contact center platforms., • CI/CD (Azure DevOps/Jenkins) and Git for update sets/source control., • Security/compliance awareness (e.g., SOC2, ISO 27001)., • Jira/ADO for backlog management; Confluence for documentation. SUCCESS INDICATORS (612 MONTHS): • Productionready CSM implementation improving case resolution time and CSAT., • Rolebased dashboards and PA KPIs live for operations and leadership., • Established governance (coding standards, ACL model, CI/CD flow) with reduced platform incidents.

Job Description THIS IS NOT A WORK FROM HOME OPPORTUNITY** The Control Center Specialist supports Daikin’s Remote Monitoring business by commissioning, monitoring, and troubleshooting connected HVAC systems to ensure optimal performance and customer satisfaction. This role provides technical expertise through remote, training, reporting, and stakeholder collaboration. The position also partners with internal teams to improve monitoring solutions, supports sales and service initiatives, and serves as a technical subject matter expert for remote monitoring technologies with a voice to further develop monitoring solutions. May include: • Perform onsite and/or remote monitoring commissioning, assist with Remote monitoring commissioning remotely or assist with Remote monitoring network configuration for jobsites. Advice on the setting up of control systems and the commissioning of products including refrigerant charging, addressing, operational data and field settings, • Maintain working relationship with customer stakeholders including, but not limited to- site owner, maintenance/service team etc., to provide complete satisfaction, • Perform Remote monitoring commissioning training for internal employees, and on-site for external sales partners, • Use project management and collaboration platforms such as Jira, Smartsheet, and Microsoft Teams to plan, track, and manage tasks, ensuring on-time delivery of services and reports., • Train backup resources in all aspects of Remote monitoring functionality and actions, • In conjunction with the Field Support Manager, provide information and conduct training sessions pertaining to proper VRV installation techniques, VRV commissioning, controls commissioning and troubleshooting of Daikin indoor units, outdoor units, controls and accessories., • Work with internal teams to learn of changes to equipment and assess their impact on the Remote monitoring business. At the same time provide voice-of -customer input to improve Remote monitoring functionality, • Provide prompt and courteous response to calls coming to Daikin North America’s Remote Monitoring Control Center (DCC). In response to system notifications, troubleshoot operation data from Remote monitoring and provide technical report to customer-within 2 hours of error malfunction and within 8 hours of prediction malfunction, • Create and review operation reports for Remote monitoring sites. Coordinate with internal Tech Service resource and/or with oversea partner to create and distribute periodic reports to the customers within 7 working days of the end of reporting term, • Visit critical jobsites and provide technical assistance. Collect and analyze system data from Daikin systems via Daikin’s proprietary Service Checker tool and provide solutions to customers, • Provide progress with Remote monitoring to management, • Maintain monthly contact with Remote monitoring site stakeholders to provide complete satisfaction., • Help with creating technical literature to promote Remote monitoring business. Participate in Remote monitoring Sales promotion activities as a Remote monitoring technical expert, • Perform additional duties and tasks as requested by manager or supervisor, demonstrating flexibility and responsiveness to evolving business needs., • Understanding the workings of Remote monitoring technology through internal resources and self-study Nature & Scope: • Applies advanced knowledge of job area typically obtained through advanced education and work experience, • Manages projects and processes while working independently and with limited supervision, • Coaches and reviews the work of lower-level professionals, • Problems faced are difficult and sometimes complex; takes a new perspective on existing solutions Knowledge & Skills: • Universal Refrigerant Handling Certification required, • Ability to apply knowledge of refrigeration and air conditioning theory and structural layout., • Excellent communication skills and interpersonal skills to interact effectively with diverse client groups, • Demonstrated technical skills to explain product functionality to customers, • Ability to present technical seminars for customers in conjunction with sales engineers, • Proficient computer skills, such as Outlook, Word, Excel, and PowerPoint, • Must be able to travel on business or work beyond normal work hours as necessary, • Ability to apply good judgment, strong work ethic, and integrity on the job., • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), plus project management and CRM software such as Jira, Smartsheet, Salesforce, and Asana., • Ability to present technical seminars for customers in conjunction with sales engineers, using modern virtual platforms., • Data-driven mindset with ability to create dashboards, reports, and analytics summaries from multiple software sources. Experience: • 4+ years of HVAC industry experience preferred Education/Certification: • Bachelor’s Degree preferred OR • Associate's Degree or HVAC Certificate suggested People Management: No Physical Requirements / Work Environment: • Must be able to perform essential responsibilities with or without reasonable accommodations Reports To: Manager, Digital Tools and Remote Monitoring Salary Range$72,810.00 to $91,040.00 USD Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives. Labcorp is seeking a Specimen Processor II to join our team in New York, NY. Work Schedule: This is a casual/per diem position, hours will be "as needed". Start and end times will vary on from Monday – Saturday between the hours of 6:00pm - 2:30am. Job Responsibilities: * Prepare laboratory specimens for analysis and testing * Communicate effectively with client office staff * Research, troubleshoot and resolve customer and specimen problems * Meet department activity and production goals * Data entry of patient information in an accurate and timely manner * Accurately identify and label specimens * Pack and ship specimens to proper testing facilities * Scrub requisitions to ensure samples are prepared and missing items are updated * Do spinning/freezing/splitting and other special services as needed based on client Minimum Qualifications: * High School diploma or GED or equivalent Preferred Qualifications: * 1 year or more experience (lab, accessioning, production, manufacturing or warehouse environment) * 1 year or more in medical or production experience * Current or prior Labcorp experience Additional Job Standards: * Comfortable handling biological specimens * Ability to accurately identify specimens * Experience working in a team environment * Strong data entry and organizational skills * High level of attention to detail * Proficient in MS Office * Ability to lift up to 40lbs. * Able to pass a standardized color blindness test. Are you organized, accountable, and have always gone the extra mile to make sure things are done right? Imagine the impact those skills can have in ensuring the accuracy of millions of healthcare tests, every month. If you share our passion for strengthening physician care, please apply for this onsite Clerk position! LabCorp is seeking a dedicated and motivated individual to join their Specimen Processing and Accessioning team in New York, NY. The position, Specimen Processing Specialist, will be responsible for performing clinical specimen accessioning, sample sorting and data entry in a fast-paced, high-throughput environment located onsite with one of our client offices. **Pay Range: $17.75 - $26.00 per hour 2nd shift differential All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here. If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

Job Description We are a Law Firm that supports families whose children have special needs and are seeking an appropriate education. Our team is passionate about the work we do and seeking a team member who cares. We are looking for an Executive Assistant who has a meticulous attention to detail, combined with the ability to understand issues at hand and work diligently to resolve them in order to support the Firm’s Owner. This role also requires skills to deliver our clients and potential clients the ultimate client service experience and to handle critical attorney support tasks. Doing this job well requires the right combination of empathy, strong written and verbal communication skills, attention to detail, and technical skills. You will play an integral role in creating memorable client experiences and helping the Owner of the Firm grow the business. APPLICATIONS THAT DO NOT COMPLETE SCREENING QUESTIONS OR ATTACH A RESUME WILL NOT BE SEEN OR RECEIVE A RESPONSE. This important position involves critical administrative duties in support of the Firm’s Owner. The Firm is growing quickly, and the Owner needs front-line support to “keep the trains running on time.” The basic duties of the position are: · Scheduling and ensuring Owner’s calendar is up-to-date and organized · Approach tasks with a sense of urgency and strategic thinking to determine next steps · Understanding the important role of being delegated to and being able to delegate to others to complete meaningful, time-sensitive work · Assist in set up of marketing and team events · Backup the Client Services Specialist with intake and client onboarding as needed · Maintain referral database and send information to referral sources as directed · Support the legal team and reception service by helping to direct client calls when clients are unsure who they need to speak to · Communicate to building support about space concerns, conference room needs · Set up for new hires · Pulling reports and data entry as needed · Mail support, preparing cards for clients This is a full-time role, the right candidate will work the Firm's regular office hours due to needs of the role. The role is hybrid, but the ability to in office as needed is critical, usually this will be at least 2x a week but on occasion additional days may be needed (for example, preparing for interns or if the office moves). Please note: · Customer service and administrative experience in an office is required. Legal experience is a plus · You will be working on many tasks and cases concurrently, over long periods of time. We expect you to keep track of key dates, keep the right people informed, and prioritize your time so that we never miss a deadline · You must be comfortable with a computer and common office applications (Microsoft Suite, Outlook email & calendar, cloud storage, etc.). Experience with legal case management software is a plus · You must have excellent spelling and grammar · You must possess strong communication skills · A penchant for accuracy and attention to detail are required to avoid mistakes that can cost our clients (and us) dearly · You MUST be a positive person. If your middle name is “Drama,” you will not be successful here · You should treat a client, case, or task at 4:30 pm on Friday with the same care and compassion as one on Monday morning at 9:00 a.m. Benefits: · Competitive pay and benefits · Retirement plan (401k) · Health benefits · Generous paid time off Company DescriptionLaw Offices of Adam Dayan, PLLC, located in New York City, is dedicated to protecting the rights of children with special needs. We represent parents in pursuing appropriate education programs and services under the Individuals with Disabilities Education Act. Our growing law firm is looking for an experienced inside Sales Specialist who can make a lasting impression on prospective clients.Law Offices of Adam Dayan, PLLC, located in New York City, is dedicated to protecting the rights of children with special needs. We represent parents in pursuing appropriate education programs and services under the Individuals with Disabilities Education Act. Our growing law firm is looking for an experienced inside Sales Specialist who can make a lasting impression on prospective clients.

Job Description Are you a math education leader who wants to transform how math is taught in the classroom and see students become passionate about learning? Do you want to be part of a leading team that works closely with teachers in the Mid-Atlantic region to prepare students for the future? If so, read on ????. About Innovamat ???? Innovamat is the leading global K-12 edtech startup that brings the cutting-edge science of math learning and teaching to the classroom. We have built a unique PreK-8 math curriculum, backed by robust research and loved by 27,000+ teachers worldwide, to structurally change the way students learn by leaving the textbook and workbook behind. Join our US team as a core expansion team member to build world-class math classrooms with students ready for the future. Our all-in-one product ecosystem offers a range of resources from manipulatives to a self-adaptive practice app so teachers can focus on what they do best: facilitate and develop students (instead of lecturing and wasting time on non-pedagogical tasks). Our Team ???? We are more than 320 Math Education enthusiasts in 9 countries. To date, we have reached 2,600+ schools with more than 600,000+ students and 27,000+ teachers who love to work with the Innovamat curriculum. We are headquartered in Barcelona, Spain, and have offices across our countries. In the US, we are a hybrid team with members in New York, California, and growing in Chicago and other locations. Our school network is already in 5 states and growing every month. You Are Ready To ???? • Play a vital role in our growth in the US as a pioneer and bring your passion for education and teaching., • Work in a high-paced environment while making a meaningful impact in classrooms across your region., • Ensure that more schools districts in US join our educational proposal and ensure its continuity throughout the next cycles., • Be the Math expert that school administration and teachers view as their go-to person in Innovamat and ensure its success at all times., • Organize periodic meetings with schools to define the steps to follow, to ensure the success of our program, solving all the educational doubts and ensuring that their experience is unique., • Carry an impeccable, constant and systematic monitoring of the process in our CRM., • Navigate early-stage market constraints and go the extra mile as part of our supportive, ambitious small team.What You Will Do ????, • Be the Math Success specialist and accompany and train the teachers who carry out Innovamat in the classroom.Rest assured you will have a team of math researchers to support you as needed., • Hold classroom sessions (observations and modeling) with and for teachers as part of the curriculum´s application., • Organize regular meetings and detect the training needs of each customer to define their path to success, resolve questions on the way and ensure that the experience with Innovamat is unique., • Conduct product demonstrations (hands-on and math-focused, not product features-oriented)., • Build a strong community of math educators across New York and Pittsburgh, to begin with., • Manage relationships with all stakeholders throughout the implementation process.You Have ???? A strong training in math and teaching. Great if you have experience as a math teacher in elementary school. * A passion to bring cutting-edge research into the classroom and positively impact students and teachers. * Expertise in creating meaningful relationships and generating opportunities with district-level administrators, or equivalent. * A knack for speaking and connecting with teachers. Educator-to-educator communication skills are fundamental for thriving in this role. * A hands-on approach to your work, understanding that our mission requires a lot of building from scratch. * An entrepreneurial mindset capable of thinking outside the box and excited about the challenges of an early stage. * An appetite to travel and visit schools and classrooms in your region. What We Offer You ???? * Be part of our early-stage expansion team in the US that is on track to be the industry leader ????????. * A fast-growing, international startup environment with strong fundamentals ????. * Freedom to take on as much responsibility as you dare, which will allow you to develop your career quickly. * 5% 401k match. * Comprehensive fully-covered medical, dental, and vision package ❤️️‍. * Paid time off, including all federal and state holidays, and paid parental leave. * An additional week off during Christmas to be with family and rejuvenate. * Company computer and mobile phone. * Team building days (????????⚽ and more). * Build a strong career as part of the first team to drive truly transformative change in how kids learn and love math in the US. * Travel at least 30-50% of your workweek. * Compensation: Base salary between $85K–$90K, on-target earnings typically exceed $105K If you are excited by these prospects to build the future of math education together, we would love to meet you! At Innovamat, we are proud to be an Equal Employment Opportunity Employer. We seek to recruit the most talented people from an inclusive candidate pool with equity and equality in mind. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We will process your personal data as part of our recruitment procedures. To find out more, please consult our Candidate Privacy Notices. Reasonable Accommodations Statement: Innovamat is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us.

Job Purpose: Seeking a Desktop Support Specialist to join the Technology team in New York. This individual will be responsible for both remote and in person support for all Employees. Duties include documenting, triaging, investigating, and resolving issues reported to the Service Desk. The Desktop Support Specialist will work closely with other teams within the technology department to understand the impact and root cause of issues. The successful candidate must be able to communicate clearly and concisely, particularly when under pressure. Technical proficiency, excellent problem-solving skills, professionalism, and solid communication skills are a must. The support specialist will also need to be comfortable working in a fast -paced environment with a demanding user base and should be passionate about delivering continuous improvement across our technology platform. Duties & Responsibilities: • Serve as the first point of contact for customers needing technical assistance., • Must work East Coast Market hours, • Manage trouble calls via our ticketing system, phone, remote, and desk side visits to ensure courteous, timely, and effective resolution of end user issues, • Troubleshoot hardware, Windows 10, Windows 11 and application issues, • Install and upgrade software, setup hardware and configure systems and applications such as MS Office, One Drive, Zoom, softphones, turrets, printers, scanners, bio metric, data encryption, VPNWIFI configuration, and firmware updates for deskside equipment such as Cisco phones, • Install and manage Spyware/Malware tools, • Install and support Market Data Feeds, Bloomberg, Thomson Reuters, ICE, Fidessa, Redi+, Fidessa and Global Relay, • Provide first level network support and troubleshooting for both wireless and wired configurations, • A basic understanding of Active Directory at the Organization Unit level, • Troubleshoot Cisco Phone systems / Video conference Requirements & Qualifications: • Minimum 2-4 years of general IT Support with extensive customer-facing experience, would prefer the person to have trading desk support., • Experience with incident management/ticketing system like ServiceNow, • Proficiency in current protocols, operating systems and standards including Windows 10, Windows 11, Microsoft/Office 365, • Experience with System Center Configuration Manager/Endpoint Manager, • Experience with patch management and application deployment, • Expertise troubleshooting, resolving, and supporting desktops, laptops, applications, hard phones and WIFI devices, • Ability to thrive in a fast-paced environment and work effectively under pressure, • Experience providing ongoing support to C-suite executives, • Experience working in a similar role at a brokerage firm, private equity, hedge fund, asset management firm, or investment bank preferred, • High school degree required; college degree strongly preferred, • Must be willing to get MS900 certification Important Notes: • Must be authorized to work full time in the U.S., BTIG does not offer sponsorship for work visas of any type BTIG is a global financial services firm specializing in institutional trading, investment banking, research and related brokerage services. With an extensive global footprint and more than 700 employees, BTIG, LLC and its affiliates operate out of 20 cities throughout the U.S., and in Europe, Asia and Australia. BTIG offers execution, expertise and insights for equities, equity derivatives, ETFs and fixed income, currency and commodities. The firm’s core capabilities include global execution, portfolio, electronic and outsource trading, investment banking, prime brokerage, capital introduction, corporate access, research and strategy, commission management and more. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. BTIG is an equal opportunity employer Minorities/Females/People with Disabilities/Protected Veterans/Sexual Orientation/Gender Identity. Compensation: • BTIG offers a competitive compensation and benefits package. Salary range is based on a variety of factors including, but not limited to, location, years of applicable experience, skills, qualifications, licensure and certifications, and other business and organization needs., • The current estimated base salary range for this role is $85,000.00 - $115,000.00 per year. Please note that certain positions are eligible for additional forms of compensation such as discretionary bonus or overtime. Disclaimer: .

Thompson Hine LLP, an AmLaw 200 firm consistently recognized for our Innovation, Inclusion, and collaborative culture, is seeking an experienced Senior Billing Specialist (40 hours/week) to join the Finance department in our New York office. The position is responsible for managing all aspects of the client billing process for an assigned group of attorneys. The Senior Billing Specialist will communicate directly with partners, associates, and legal assistants, as well as other members of the Finance department, in connection with various aspects of client billing. This role will prepare complex multi-payor, consolidated and split billing while managing a large volume of client billing for an assigned group of attorneys. ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES • Prepare monthly and ad-hoc prebills for attorney review and approval, with an emphasis on accuracy and timeliness., • Prepare and revise draft bills, processing attorneys’ comments and revisions., • Review prebills/draft bills to ensure matters are compliant with client outside counsel guidelines., • Thoroughly understand firm, client, matter and exception rates, advanced and courtesy discounts., • Confirm that applicable rates and any fee arrangements are reflected properly on all matters., • Submit requests for timekeeper and rate approval when necessary., • Apply retainer funds as directed by attorneys., • Process write-downs in accordance with Firm policy guidelines., • Provide accurate and timely completion of assignments and inquiry responses ensuring that all tasks and duties completed are completed within the Firm’s guidelines and policies., • Prepare, submit, track, and monitor e-bills through various client billing platforms, and promptly identify and resolve any issues., • Analyze and address rejections and reductions as they arise., • Proactively communicate with attorneys regarding matter billing status and other ad-hoc inquiries., • Research and respond to inquiries regarding billing issues and problems., • Continually evaluate opportunities to improve efficiency and effectiveness when resolving issues., • Maintain detailed billing notes outlining procedures, deadlines and other client and attorney preferences related to billing., • Support client and attorney requests for accrual and budget information that is timely and accurate., • Escalate issues when appropriate to the Legal Billing Supervisor., • Maintain a superior level of client service and strive to be a one-stop resource for external clients, Attorneys, Firm-wide staff, vendors, and other third parties., • Assist Billing Coordinators with training, workflow, and issue resolution when needed., • Participate in firm-wide and departmental projects and initiatives., • Prepare ad-hoc reports for internal and external clients as requested., • Perform other duties and responsibilities as directed. QUALIFICATIONS Education, Training and/or Experience • Minimum of a High School diploma or equivalent required., • Preferably a bachelor’s degree or equivalent experience in a Billing or related role., • Minimum of 5 years in a Billing Coordinator or Specialist role, preferably in a mid to large-size Law Firm or Professional Services Firm., • Prior experience using Aderant Financial Systems, Classic, Elite, BillBlast, and/or eBilling Hub., • Familiarity performing eBilling functions across a wide variety of client billing platforms., • Experience identifying and executing resolutions to complex Billing issues and processes., • Strong organizational, analytical, critical thinking, and time management skills., • Impeccable attention to detail., • Comfortable adapting to changing circumstances, processes, and priorities., • Capability to manage multiple projects and competing deadlines simultaneously., • Places high importance on providing superb client service both internally and externally and building positive working relationships with the team., • Comfortable taking initiative but can operate independently or collaboratively as needed., • Persistent in pursuing resolutions to tough problems., • Ability to occasionally work outside standard business hours and/or adjust personal schedule as deadlines or workload requires. Knowledge, Skills, and Abilities Individuals must possess the following knowledge, skills, and abilities, or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodations through some other combination of skills and abilities. • Proficiency in Microsoft Office Suite, chiefly Excel and Word, and Outlook 365, • Knowledge of 10‑key., • Ability to work in deadline and on rush assignments., • Excellent grammar and proofreading skills., • Ability to work with, cooperate with and develop working relationships between various departments, Firm personnel and clients., • Occasional filing of client bills in 5‑drawer cabinets which requires bending, stretching, and standing., • Excellent customer service skills and telephone etiquette are mandatory., • Regular attendance and punctuality are essential functions of this job., • Possesses interpersonal skills necessary in order to communicate and follow instructions effectively from a diverse group of clients, attorneys, and staff and is a team player., • Ability to handle tasks under pressure., • Ability to adjust work schedule to work other hours, as required., • This position requires the employee to work at a specified location and hours determined by the Manager for the benefit of the department and firm. Changes to the location and/or scheduled hours must be approved by the Supervisor. Compensation is determined upon the market in which the position is located, the responsibilities of the position, the experience and skills of the applicant, and other job-related factors. The estimated salary range for this New York position is $85,000 to $115,000. Thompson Hine LLP is an Equal Opportunity Employer that offers competitive wages, and a robust benefits package. Benefit offerings include, but are not limited to, medical, dental, and vision insurance as well as Paid Time Off (PTO). Thompson Hine EEO Policy

We have an incredibly exciting opportunity for a Full Desk Recruitment Consultant to join the SThree team! SThree is the only Global Staffing Company that focuses exclusively on STEM professionals. We are looking for motivated, sales minded individuals who thrive in a competitive environment and are looking to grow their careers. Our award-winning training will be provided from day one and will set the stage for the opportunity to build your business and reputation within an exciting market. As a Sales and Recruitment Consultant within our company, you will be responsible for: • Managing the candidate delivery of the recruitment life cycle, • Business development of new and existing clients across industry verticals through meetings, networking, events and other sales techniques, • Identifying the best candidates for niche job opportunities, • Relationship building, writing advertisements, qualifying candidates, selling candidates on unique opportunities, pitching, and negotiating, • Managing the candidate’s experience from submitting their resume to a client through post-placement check-ins, • Closing candidates on job offers, • Identifying and reaching out to potential new clients, • Signing and Onboarding New Clients, • Managing and expanding relationships with existing clients, • Overseeing the onboarding process for recently hired candidates Requirements As a suitable applicant, you must be: • 6-months to 2yrs sales or new business development experience, • Experience with cold- and warm-calling, pitching and negotiating, • Motivated by success, financial gain, and career growth, • Strong planning and organizational skills with a proven ability to effectively priorities multiple tasks, • Effective communication skills, • Excellent interpersonal and relationship building, • Previous experience in a sales or customer-led environment, • Previous experience of meeting business deadlines, • Ambitious, • Highly competitive, • Resilient & Tenacious, • Coachable and willing to implement feedback Benefits By starting a career with Specialist Staffing Group, you’ll have access to: • 17 days PTO, 12 Paid Holidays, and 2 Paid Floating Holidays, • A hands-on training program from a dedicated Learning & Development department, • A full-time base salary from day one plus uncapped commission: your earning potential truly is in your hands, • A clear, merit-based career progression with fast-track opportunities into management, • A robust D&I platform with numerous opportunities to get involved, • Monthly incentives such as all expenses paid dinners at high-end restaurants, • National and international incentive trips, • New & modern offices located in the biggest and fastest-growing cities across the US, • Medical, dental, vision, and 401k benefits About Specialist Staffing Group (SThree) Specialist Staffing Group (the US division of SThree) is the global leader in STEM recruitment. With over 45 offices across 15 countries and employing over 2,800 people, SThree operates across multiple brands that specialize in placing the best STEM talent around the world. You will be working with some of the biggest, most innovative, and most exciting companies in the world across as you progress and grow your career. Working in recruitment provides exciting career opportunities and high earning potential. In our Recruitment Consultant sales role you will be pitching to clients who are looking to attract and hire professionals with a niche STEM background. If this is something you are interested in, please feel free to reach out to

Legal Intake Specialist Role Overview Legal Intake Specialists are the very first point of contact for individuals seeking legal representation, playing a pivotal role in shaping the client’s experience. Intake specialists are responsible for handling all inbound inquiries— via phone, web form, email, or live chat. Legal Intake Specialists listen attentively, respond thoughtfully, and guide prospective clients from the very first interaction all the way through a seamless retainer agreement sign-up process. By demonstrating professionalism, empathy, and urgency, they build trust and lay the foundation for the legal journey ahead of them. Key Responsibilities: • Client Engagement: Deliver best-in-class service during initial interactions, ensuring clients feel heard and supported., • Claim Setup: Initiate & complete the intake process, as well as assist with the client sign-up process of a retainer agreement., • Information Gathering: Collect detailed & relevant information about the potential claim to confirm eligibility & qualify injury claims by using a defined set of criteria., • Data Accuracy: Capable of collecting detailed and complete claim-related information with precision., • Service Excellence: Approach every interaction with attention to detail and a sense of urgency to drive optimal outcomes for all parties included., • Process Guidance: After the sign-up process, clearly explain next steps and transition clients to the Case Management team, including case managers, paralegals and attorneys. Candidate Requirements Essential Attributes: • Sales & Customer Service Experience: Proven ability to engage with prospective clients professionally with a willingness to guide in the sign-up process of retainer agreements., • Professional Telephone Etiquette: Clear, courteous, and with a proactive communication style., • Active Listening & Communication Skills: Strong verbal and interpersonal abilities to understand and respond effectively., • Written Communication: Excellent grammar, spelling, and punctuation., • Organizational Skills: Strong time-management, task prioritization & a process-oriented mindset, • Multitasking: Comfortable managing multiple inquiries and responsibilities simultaneously., • Team Collaboration: Works well independently, within a team environment and able to communicate & collaborate with attorneys, paralegals, and administrative staff., • Adaptability & Flexibility: Thrives in dynamic, fast-paced & high-volume environments., • Emotional Intelligence: Self-awareness, self-regulation, motivation, empathy, and social skills. Preferred Qualifications: • Sales and/or Sign-up Center (a plus), • Contact Center/Call Center (a plus), • Law firm or Legal industry experience (a plus), • Insurance, Healthcare & Medical Administration experience (a plus), • Familiarity with CRM systems (Salesforce), VoIP software & electronic signature software, • College degree (preferred but not required), • Bilingual (a plus) Compensation: $100,000 • Salary: base $52,500 (additional $3k if pass a Spanish Assessment) + Incentives and bonuses, • Commuter benefits / Parking reimbursement, • Medical/Dental/Vision, • PTO, • 401k, • Company Culture Events All new hires are on a 90-day probation period – any incentives/bonuses paid after probation period.

Own and lead full branch performance for a high-volume NVOCC and freight forwarding operation near JFK, with responsibility for P&L, operations, client growth, and strategic direction. This role will drive revenue expansion, operational efficiency, and service excellence across air and ocean import activities, while building and scaling a high-performing team. This is a key leadership position with high visibility, offering the opportunity to take ownership of a critical gateway location and play a central role in the company’s U.S. growth strategy. Responsibilities • Own full P&L performance for the branch, driving revenue growth, margin improvement, and cost optimization, • Lead, develop, and scale a cross-functional team across import operations, customs brokerage, and customer service, • Drive business growth, partnering with commercial teams to expand key accounts, increase shipment volume, and identify new revenue opportunities, • Oversee end-to-end air and ocean import operations, ensuring timely, accurate, and high-quality service delivery, • Act as senior escalation point for key clients, strengthening relationships and ensuring long-term retention and satisfaction, • Establish and enforce KPIs, creating accountability around service levels, productivity, and financial performance, • Identify and implement process improvements to increase efficiency, reduce costs, and enhance customer experience, • Oversee NVOCC operations including consolidations, routing strategy, and carrier relationships to optimize cost and service levels, • Leverage operational and financial data to drive decision-making, forecasting, and continuous improvement initiatives, • Ensure full compliance with U.S. Customs and Border Protection regulations and international trade requirements, maintaining audit readiness and operational integrity, • Maintain a strong culture of safety, compliance, and continuous improvement aligned with OSHA and regulatory standards Qualifications • Bachelor’s degree in Supply Chain, Logistics, Transportation, Business, or related field, • 8–12+ years of experience in freight forwarding, NVOCC operations, or customs brokerage, • Demonstrated success owning or influencing P&L performance, including revenue growth and cost management, • Strong knowledge of U.S. import regulations, HTS classification, and international trade compliance, • Experience managing NVOCC operations, including consolidations, routing, and carrier relationships, • Licensed Customs Broker (preferred) or Certified Customs Specialist (CCS), • Experience with logistics platforms such as CargoWise or similar systems, • Proven ability to build client relationships, resolve complex issues, and drive customer retention and growth, • Strong leadership, communication, and decision-making skills with a hands-on, results-oriented approach

Vistec Partners is a managed services organization for healthcare providers. Services include consulting, technology, revenue cycle management and value-based programs. Our mission is to empower healthcare providers to provide the best patient care by providing transparency and optimization in RCM. The goal of this position is to work collaboratively with Operations while streamlining billing and coding processes and achieving the highest standards in revenue cycle management using best practices. Revenue Cycle Management Responsibilities: • Engage and collaborate with Operations to meet organizational goals., • Serve as liaison between operations and RCM team members., • Contribute to the development and maintenance of policies and procedures., • Maintain good relationships with external parties as needed to meet organizational goals., • Prepare and present monthly reports to senior management., • Support the organization in meeting or exceeding performance targets., • Oversee billing teams. Certified Coder Responsibilities: · Serve as subject matter expert on CPT, HCPCS, ICD10 and modifier coding for physicians and coders. · Contribute to the development and maintenance of coding policies and procedures. · Create audit protocols and conduct audits. · Establish relationships with clinicians, staff and management team. · Provide training, education and reference materials to coders and physicians. · Prepare monthly reports documenting audit findings, action plan and results. Required Qualifications · Certified Professional Coder or Certified Coding Specialist. · Proficient in revenue cycle management processes. · Ability to communicate with physicians, managers, directors and staff. · Proficient use of Microsoft Office applications. This is a full-time position. Benefits: As a firm passionate about health care, we’re deeply committed to the health and wellness of our own team members. We offer comprehensive, affordable insurance plans for our team and their families, and a host of other unique benefits. What We Do: Vistec Partners is a revenue enhancement company that supports physician practices in meeting their goals by leveraging technology and a strong management team with extensive experience in the health care industry. The Vistec Team has been uniformly successful in enabling clients to consistently maximize the bottom line using a results-oriented approach and unparalleled customer service for the last 15 years.

Overview: Our client, a US Fortune 50 organization and a leading provider of Healthcare and Health Insurance services, seeks an accomplished Medical Claims/ Appeals Specialist Position: Medical Claims/ Appeals Specialist Location: New York, NY Duration: 3-6 months+ temp-to-hire!!! Pay rate: $24/hr on W2 Note: • REMOTE role with possibility, • The schedule for the training period will be a set schedule: 8:00am to 4:30pm EST time., • Training will be 5-6 weeks. After training, the candidates may choose to flex start time of 6:00 AM EST to 10:00 AM EST., • Candidates can work from 50 miles (or 1 hour) from any NGS or PulsePoint locations (EXCEPT the state of CA). These are not HYBRID requirements while working temp. However, if/when they convert temp-hire, they must be willing to work onsite depending on what the HYBRID requirements for FTE associates are at the time of conversion (usually 1-3 days per week). JOB DESCRIPTION: This is an entry level position in the Appeals Department that reviews, analyzes and processes non-complex pre-service and post service grievances and appeals requests from customer types (i.e. member, provider, regulatory and third party) and multiple products (Part A & B) related to clinical and non-clinical services, quality of service, and quality of care issues to include executive and regulatory grievances. • The analyst may serve as a liaison between grievances & appeals and /or medical management, legal, and/or service operations and other internal departments., • Requires a High school diploma or GED; up to 2 years’ experience working in grievances and appeals, claims, or customer service or any combination of education and/or experience which would provide an equivalent background., • Familiarity with medical coding and medical terminology, demonstrated business writing proficiency, understanding of provider networks, the medical management process, claims process, all of the company's internal business processes, and internal local technology strongly preferred., • Preferred Skills: Medical Terminology, Letter Writing, Claims Experience, Appeals Experience Primary duties may include, but are not limited to: • Reviews, analyzes and processes non-complex grievances and appeals in accordance with external accreditation and regulatory requirements, internal policies and claims events requiring adaptation of written response in clear, understandable language., • Utilizes guidelines and review tools to conduct extensive research and analyze the grievance and appeal issue(s) and pertinent claims and medical records to either approve or summarize and route to nursing and/or medical staff for review., • The grievance and appeal work is subject to applicable accreditation and regulatory standards and requirements., • As such, the analyst will strictly follow department guidelines and tools to conduct their reviews. Analyzes and renders determinations on assigned non-complex grievance and appeal issues and completion of the respective written communication documents to convey the determination., • Responsibilities exclude conducting any utilization or medical management review activities which require the interpretation of clinical information. Recruiter Contact Info Gurjant Singh Phone: 925-297-5994 Email: I'd love to talk to you if you think this position is right up your alley, and assure prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you. Company Overview: Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally: as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with a service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients’ businesses forward. Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Applicants with criminal histories are considered in a manner that is consistent with local, state and federal laws.

Product Development & Production Specialist Fine Jewelry Product Development & Production Specialist is responsible for assisting in the development of fine jewelry from concept through approved production, with a strong focus on design translation, technical execution, and accurate cost modeling. This role ensures that creative vision is transformed into manufacturable, high-quality products that meet brand standards, margin targets, and delivery timelines. Key Responsibilities: Costing, Quoting & Margin Management • Review and approve CADs, technical drawings, and specifications for accuracy, feasibility, and quality, • Own the development of accurate and detailed production quotes, • Partner with vendors to establish costs for metals, labor, components, and setting, • Evaluate and approve vendor quotes to ensure alignment with margin targets, including price increases for existing production, • Lead vendor engagement during product development and quoting phases, • Create job bags based on customer orders, selecting appropriate vendors based on capacity, quality, and cost structure, • Ensure vendors adhere to approved designs, costs, and timelines, • Resolve development-stage issues related to feasibility, cost, or execution, • Ensure quality standards established during development are maintained in production, • Support escalation and resolution of complex production or quality issues, • Review production performance metrics and approve corrective actions, • Establish standardized product development and quoting processes, • Improve development timelines, cost accuracy, and first-pass approval rates, • Implement tools and documentation that improve clarity and repeatability, • Drive continuous improvement in development-to-production handoff, • Prepare product development operations to scale with business growth Requirements • 5+ years of fine jewelry manufacturing and product development experience, • Deep expertise in fine jewelry construction, materials, and stone setting, • Proven experience reviewing CADs and technical drawings, • Strong background in production costing, vendor quotes, and margin management, • Advanced proficiency in Microsoft Office and Google Workspace, especially Excel and google sheets, • Exceptional technical judgment, leadership, and problem-solving skills Hours and Benefits: Monday - Friday, 9:30am-6pm 10 days PTO Select Religious and Federal Holidays as PTO 401(k) with match This company does not offer health insurance benefits but its open to negotiating a healthcare stipend.

Hiring: Lead Executive Technology Specialist (Onsite – New York, NY | Contract to Hire) We are looking for a highly strategic and service-driven Lead Executive Technology Specialist to partner closely with senior leadership and deliver a seamless, high-impact executive technology experience. About the Role: This position goes beyond traditional IT support—you will act as a trusted advisor to executives, shaping and optimizing their digital work environment. You’ll ensure technology is reliable, secure, and intuitive, while anticipating needs, resolving complex challenges, and enabling leaders to operate at their best. Key Responsibilities: • Serve as the primary technology partner for senior executives, owning their end-to-end digital experience, • Provide white-glove support across collaboration tools (Microsoft 365, Google Workspace, Slack, Zoom), • Drive continuous improvement by identifying root causes and implementing long-term solutions, • Support and optimize endpoints (Windows, macOS, iOS) with a focus on performance and security, • Lead executive-level event readiness, including hybrid meetings and AV environments, • Collaborate with cross-functional teams to enhance service delivery and technology strategy, • Mentor team members and elevate service standards across the organization What We’re Looking For: • 5+ years in Executive IT Support / Enterprise IT / Workforce Technology, • Strong expertise in collaboration tools and hybrid workplace technologies, • Experience with AV systems and executive-level event support, • Solid understanding of identity, access, and security best practices, • Excellent communication skills with strong executive presence, • A proactive, customer-first mindset with high emotional intelligence Additional Details: • Location: Onsite – New York, NY (Monday–Friday), • Work Type: Contract to Hire

Are you a meticulous and highly organized professional with a passion for ensuring seamless contract administration and operational excellence? BPCE ES USA is seeking a dedicated Senior Documentation Specialist to play a pivotal role in supporting our diverse business operations, with a key focus on our Vendor business and syndication activities. This is an exciting opportunity to contribute to a growing organization and make a tangible impact. What You'll Do (Your Impact): • Drive Transactional Success: You'll be instrumental in the creation, meticulous review, and proactive follow-up of all critical documentation, including Lease Agreements, Loan Agreements, Conditional Sales Contracts, Sale and Assignments, and Program and Agency Agreements, ensuring the smooth flow of business., • Ensure Funding Precision: You'll meticulously prepare and review funding packages, validating pricing, documentation accuracy, completeness, pass-throughs, discount accounting, and any applicable holdbacks, directly contributing to financial integrity., • Optimize Processes & Mitigate Risk: You'll be empowered to review and refine existing processes and procedures, championing best practices in document management, legal coordination, and vendor service levels. This includes managing UCC searches and clearing intervening liens to safeguard our interests., • Facilitate Business Growth: You'll serve as a crucial daily interface with our Sales, Credit, and Finance teams, collaborating to achieve ambitious volume goals and ensuring client satisfaction. Your positive interactions with Vendors and End-Users will be key., • Champion Operational Efficiency: You'll manage crucial elements like the delayed funding tickler, ensuring timely remittances, and act as the go-to liaison for resolving discrepancies with the back office., • Manage the Contract Lifecycle: You'll handle the full spectrum of post-funding changes and manage vital annual renewals for UCC and Insurance, maintaining a high level of organizational control., • Contribute to Strategic Initiatives: You'll actively participate in new program and product reviews, ensuring our department consistently exceeds customer expectations, and play a role in audits and compliance projects, upholding our rigorous standards. Qualifications • Education & Development: BA/BS in Finance, Accounting, or Business Administration preferred. JD or Paralegal degree is a plus., • Expertise in Secured Lending: You possess a strong foundation with a minimum of 10 years of proven experience in secured lending, demonstrating a deep understanding of lease and loan documentation requirements and nuanced substitution language., • Command of Commercial Law: A solid grasp of the Uniform Commercial Code (UCC) is essential. You stay current with Article 9 changes and issues, and you are proficient in UCC filings and amendments, including inventory filings., • Collaborative Spirit: You thrive in cross-functional environments, with demonstrated experience working effectively with vendors, external customers, and remote sales teams., • Analytical & Problem-Solving Prowess: You are an effective decision-maker and problem-solver, with strong analytical, organizational, and detail-oriented skills., • Exceptional Communication & Interpersonal Skills: Your written and verbal communication is clear and effective. You build strong partnerships and are a true team player., • Proactive & Driven Mindset: You are a self-starter who is proactive, detail-oriented, and eager to learn and contribute in a fast-paced environment. You excel at prioritizing and managing your workload in a dynamic, deadline-focused setting., • Customer & Vendor Focus: You are dedicated to providing excellent customer and vendor service., • Valuable Industry Insights (Preferred): Knowledge of both Industrial and High-Tech financing sectors, as well as syndications buy/sell, is highly desirable. Familiarity with titled vehicle requirements and Aircraft Finance is a significant plus., • Technical Proficiency: You are proficient in Word, Excel, and Outlook., • Bonus Skills: Experience with Leaseworks and Salesforce will set you apart. Why Join Us? At BPCE ES USA, we believe in fostering a collaborative and innovative work environment where your skills can shine. If you are a detail-oriented professional with a passion for documentation and compliance, we encourage you to apply and be a part of our dynamic team! The salary range for this position will be between $90,000 - $135,000. BPCE Equipment Solutions is required by law to include a reasonable estimate of the compensation range for this role. Actual base salary will vary and will be based on several factors, including, but not limited to, relevant experience, education, and skill set, as well as other business and organizational needs. Base salary is only one component of our total rewards package, and BPCE Equipment Solutions also offers a generous benefits package.

Employment Type: Full-time Available Positions: 1 Location: On-Site Application Deadline: May 13, 2026 Summary The Digital Marketing Specialist will develop, implement, track, and optimise digital marketing campaigns across multiple online channels. The ideal candidate will have a strong understanding of current marketing tools, strategies, and best practices to drive brand awareness, lead generation, and customer engagement. Key Activities • Support the execution of digital marketing initiatives to drive awareness, preference and conversion for a new wellness brand in the Beauty/Medical space., • Execute performance-driven campaigns and manage key digital channels to support brand growth, customer engagement, and measurable business results., • Execute digital marketing campaigns across paid, owned, and earned channels, including Meta, Google, and other social media, including website/landing pages., • Support customer acquisition and retention initiatives through performance marketing, CRM, and lifecycle campaigns., • Manage and optimise digital customer touchpoints, including website content, landing pages, email flows, and campaign assets., • Track and analyse campaign performance metrics such as traffic, conversion, CAC, ROAS, and engagement, and recommend optimisation actions., • Coordinate with cross-functional teams, including product, medical, regulatory, design, and sales, to ensure aligned campaign execution., • Manage communication with external partners such as creative agencies, media vendors, and freelancers, • Conduct market research, competitor benchmarking, and audience analysis to inform digital strategy and campaign planning., • Prepare regular performance reports and provide insights on channel effectiveness, customer behaviour, and growth opportunities. Preferred Skills • Strong analytical skills and ability to manage multiple projects in a fast-paced environment., • Excellent communication and collaboration skills. Educations & Experience • Bachelor’s degree in Marketing, Business Administration, Communications, or a related field., • 2+ years of experience in digital marketing, performance or growth marketing., • Familiarity with analytics and marketing tools such as Google Analytics, Meta Ads Manager, Google Ads, CRM/email tools, or similar platforms. Are you looking for your next opportunity? We can help. Finding a great opportunity that fosters growth, a great culture, and leadership opportunities can be difficult. Top Quality Recruitment (TQR) connects professionals with leadership opportunities across the Packaging, Food and Beverage, Medical Devices, and Biotechnology industries. With 50+ years of experience, we believe in one-to-one communication and finding the best candidate/employer match possible. TQR is an equal-opportunity employer that encourages diversity. We will consider all applications. Accommodation for applicants with disabilities is available upon request. Are you looking to hire? Get started here: See hiring advice: See all available opportunities: We thank all applicants for their interest and appreciate the time and effort involved; however, due to the large volume of resumes received only those candidates selected for an interview will be contacted. Please attached your resume to your application. Job ID: 8250

Company Description Best Venues Group is a dynamic event management agency with offices in New York City and London, specializing in venue and vendor sourcing as well as event planning for corporate and private events. From high-end hotels to unique and trendy event spaces, we pride ourselves on finding the perfect match for any occasion while sharing expert tips and event inspiration through our blog. This role is responsible for ensuring top level delivery of venue finding requiremnents for identified client and to be a trusted advisor to all clients within this specialist area. Role Description This is a full-time hybrid role for a Venue Sourcing Specialist based in New York, NY, with some flexibility for remote work. The Venue Sourcing Specialist will manage the end-to-end process of venue sourcing for a diverse range of events. Responsibilities include identifying, evaluating, and recommending venues that meet client needs, negotiating contracts with vendors, maintaining strong relationships with venue partners, and staying up-to-date with the latest event trends and locations. The role also involves liaising with clients to understand their requirements and delivering exceptional customer service to ensure successful event execution. Qualifications • Strong sales and analytical skills for evaluating venue options and assessing their suitability for client needs, • Excellent communication & negotiation skills, including active listening and clear correspondence with clients and vendors, • Proven experience in contract negotiation and vendor management, • Skills in recruiting and developing relationships with vendors and venue partners, • Experience in procurement processes within the event planning industry, • Ability to adapt to both in-office and remote work environments, • Previous experience in corporate or private event planning is a plus, • Can-do attitude, positive work ethics and driven to meet ad axceed targets, • Bachelor’s degree or equivalent experience in Hospitality, Business, Event Management, or a related field

Export Specialist – Air & Ocean Freight Forwarding – Jersey City, NJ Freight Forwarding | Jersey City, NJ (NY/NJ Metro) $62,000 – $78,000 Base + Bonus + Benefits WHY THIS ROLE The Jersey City branch is scaling its export desk to match new transpacific air and transatlantic ocean volumes coming out of Japan, Korea, and Western Europe. The Export Specialist sits inside the ocean and air export team, handling end-to-end file management for named accounts across high-tech, automotive parts, pharma, and premium retail. ABOUT Founded in 1954 in Tokyo, this Japanese freight forwarder operates across 48 countries with 11,200 people. Trade lane strength sits in transpacific air express out of Japan and Korea, transatlantic ocean into Western Europe, and a long-standing transatlantic air product for time-critical premium goods. Vertical depth in high-tech electronics, automotive parts, pharma, and premium consumer brands. The NY/NJ presence goes back to 1985, with the Jersey City office covering EWR, JFK, and Port of NY/NJ gateways. WHAT YOU'LL DELIVER • End-to-end file management for air and ocean export shipments across high-tech, automotive, pharma, and premium retail accounts., • AES / EEI filings, HTS classification, and export documentation packs (commercial invoice, packing list, COO, SLI)., • Carrier bookings across named ocean lines and air partners, with space confirmation and sailing/flight tracking., • Customer communication: pre-shipment alerts, milestone updates, POD, and exception management., • Invoice generation and margin discipline in CargoWise. WHAT WE'RE LOOKING FOR • 3+ years US freight forwarding export experience in air or ocean (ideally both)., • Working command of AES / EEI filing, HTS classification, export compliance, and IMDG / IATA DG paperwork., • CargoWise file creation, documentation, and reporting., • Strong customer communication across email and phone., • Familiarity with Port of NY/NJ, EWR, and JFK gateway workflows. This role sits within the export team covering air and ocean out of NY/NJ. Candidates from pure import or customs brokerage backgrounds are welcome if you can evidence export ops fundamentals and willingness to run files end-to-end. WHAT'S ON OFFER Base $62,000 – $78,000 depending on experience and product depth. Annual performance bonus up to 8% of base, tied to file volume, error rate, and invoice accuracy. Full medical, dental, and vision from day one, 401k with 4% employer match, 18 days PTO plus US public holidays, commuter benefits. Hybrid work model. Three days per week at the Jersey City office, two days remote. Office hours 8:30am–5:30pm Eastern with flexibility around peak export cut-off windows. The Jersey City export team is 8 strong, split across ocean and air specialists. You'll work alongside the Import team next door and report into the Operations Manager who runs both desks. Progression track to Senior Export Specialist within 18 months, then to Export Supervisor or Team Lead. The branch has a record of promoting from within, including the current Export Supervisor who started as a Specialist six years ago.

Job Description Position Overview: Wildcat is seeking a Full Time Administrative Assistant to provide support to the Senior Director and the Operations Specialist including assisting with payroll, billing, moving paperwork through processes, ordering supplies, answering phone calls and emails, handling shipping and mailing, and ensuring internal sites are covered. Primary Responsibilities: Provide general administrative support to the Senior Director and the Manager of Operations including conducting research, compiling data, creating reports and presentation materials, monitoring and updating information, data entry, filing, scanning, creating forms, maintaining various records, etc. Specific responsibilities will include: • Enter payroll, take attendance, and ensure proper collection and timely submission of all payroll and billing information., • Review, adjust, and submit monthly billing statements, ensuring accuracy and completeness., • Compile all information required to support the preparation and submission of monthly invoices for each contract., • Prepare/review reports to help manage unbilled charges., • Follow up on unanswered requests promptly. Forward response to Director and Manager for review., • Coordinate and maintain a spreadsheet of all metrics for field operations, attendance, and reporting requirements., • Coordinate with the Business Solutions Manager/Director of Production on matters relating to supplies, client worker payroll, and vendors., • Recommend and implement procedures to improve the flow of information between satellite customer contract sites and Fedcap offices., • Maintain and track department expenses to enable Director to match against monthly budget variance reports provided by the Accounting Department and to assist with the next year’s budget process., • Reserve meeting rooms as required., • College degree (preferred) or equivalent experience, • Minimum of five years of experience as an administrative assistant in a fast-paced office environment., • Excellent computer skills and experience with Microsoft Office., • Ability to maintain confidentiality, • Excellent communication skills., • Ability to develop and update operations documents and reports., • Good customer service skills., • Detail-oriented. · $21-$23 per hour Location · Midtown Manhattan Company DescriptionMission: To create opportunities for people with barriers to economic well-being. In 1935, Fedcap Rehabilitation Services was founded by three men in NYC who had sustained injuries in WWI and literally changed the world for people with physical disabilities. It now provides an array of services to youth and adults helping thousands each year graduate from high school, obtain vocational certification or a college degree, become work ready, obtain meaningful employment and achieve long-term economic well-being. Renamed The Fedcap Group in 2018, Fedcap Rehabilitation Services continues to be a trailblazer in providing opportunities for people with challenges and disabilities and their families. People with disabilities are strongly encouraged to apply. We believe that a workforce inclusive of individuals with disabilities strengthens our organization and enhances our ability to deliver high-quality services to the communities we serve. EOEMission: To create opportunities for people with barriers to economic well-being.\r\n\r\n\r\nIn 1935, Fedcap Rehabilitation Services was founded by three men in NYC who had sustained injuries in WWI and literally changed the world for people with physical disabilities. It now provides an array of services to youth and adults helping thousands each year graduate from high school, obtain vocational certification or a college degree, become work ready, obtain meaningful employment and achieve long-term economic well-being.\r\n\r\n\r\nRenamed The Fedcap Group in 2018, Fedcap Rehabilitation Services continues to be a trailblazer in providing opportunities for people with challenges and disabilities and their families.\r\n\r\n\r\nPeople with disabilities are strongly encouraged to apply. We believe that a workforce inclusive of individuals with disabilities strengthens our organization and enhances our ability to deliver high-quality services to the communities we serve.\r\n\r\nEOE

Job Description The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Hybrid: 4 days in office/1 day remote Join UP! We are lighting the path home, one person at a time. Job Summary Reporting to the Director of Social Services/Social Services Supervisor, the Housing Specialist provides assistance and support to achieve permanent housing placement for all clients. The Housing Specialist also provides and documents clinical case management services for assigned clients according to the requirements of Urban Pathways and all regulatory and funding agencies. The Housing Specialist will be an active listener and provide high quality customer service and respond by exhibiting cross-cultural awareness with the ability to promote and contribute to an equitable and inclusive anti-racist organizational culture and environment. Key Responsibilities & Essential Functions Program/Facilities • Provides support and guidance to program staff in the execution of all housing related tasks including but not limited:, • Reviews, completes, and makes recommendations, when necessary, on all housing applications including but not limited to: HRA 2010e, General Population, LINC, HPD, etc., • Manages and tracks all housing packages submitted to housing providers including DHS, OMH, HPD, etc., • Provides on-going follow-up to program staff and clients regarding housing status., • Assists clients with completing relevant applications for housing subsidies and programs, and advocates on behalf of clients to ensure that they receive the appropriate housing and housing subsidies., • Liaises with potential landlords and/or rental agents to ensure that potential housing meets city and agency standards., • Ensures successful and safe transition of clients into permanent housing and provides local community resources to clients if needed., • Assesses client housing interview skills and assists them to achieve competency in presentation and interviewing skills., • Escorts clients to housing interviews as needed., • Provides comprehensive case management services for assigned clients including, but not limited to:, • Entitlements, • Housing, • Employment/Education/Vocational Training, • Medical, mental health treatment, and substance abuse services, • Social and community integration 3. Provides counseling and support to clients on and on-going basis including, but not limited to: • Crisis intervention, • Training and support on client daily living skills, as required, • Assistance in problem solving, as required, • Conflict resolution, • Advocacy 4. Assesses client needs, develops service plans and/or service referrals to achieve client self-sufficiency., 5. Conducts field work including, but not limited to home visits, escorting clients to appointments, and outreach., 6. Facilitates client groups and staff training as required. Administrative • Maintains housing tracking placement forms and reconciles all placement using client database system(s)., • Tracks and completes housing logs on a weekly basis., • Prepares and verifies monthly housing placement reports., • Maintains and submits all necessary documentation and reports accurately, timely, and as required by Urban Pathways, regulatory and funding agency policies and procedures including but not limited to:, • Enters progress notes after each client meeting within 48 hours and/or as mandated by Program, • Completes Intake/Admission documentation within 24 hours of client admission and/or as mandated by Program., • Documents assessments in client records within required timeframe (not applicable for Outreach Program), • Updates information in client records, as required., • Develops and maintains relationships with community services and resources., • Networks with providers within and outside the DHS System to develop partnerships and housing referral opportunities., • Communicates verbally and in writing in a professional manner at all times, • Responds to all communications including telephone, email and other oral and written inquiries in a timely manner. Qualifications, Education and Experience • Bachelor’s degree required. Master’s degree in social work or another related field preferred., • A minimum of two years of clinical individual or group counseling experience preferred., • Experience with NYC housing subsidies and programs required., • Proficiency in Google Suite & Microsoft 365, Videoconference, & technical online skills., • Strong written and verbal communication skills., • Ability to problem-solve and be resourceful., • Foreign language skills a plus., • A proactive person-centered approach., • Required to work a flexible schedule including weekends, holidays, and evenings., • Ability to sit, stand, walk, bend, stoop, push, pull, lift (up to 25 lbs.)., • Desire to perform the essential functions of this job., • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • Valid driver’s license with a clean driving record a plus. These benefits include: • Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health., • Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future., • Paid Time Off: Generous paid time off, including vacation, holidays, and personal days., • Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career., • Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs., • Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support., • Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues., • Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.

Job DescriptionDescription: Role Overview The Operations Specialist supports the execution and stability of omnichannel operations across boutiques and digital channels in North America. The role ensures seamless order fulfillment, strong boutique alignment, and consistent adoption of Group omnichannel tools and processes. Reporting to the Ecommerce Manager, North America, the Coordinator acts as an operational interface between boutiques, retail teams, and IT, supporting training, system testing, ticket follow-up, and process standardization to enable scalable omnichannel performance. Key Responsibilities: 1. Omnichannel Order Flow Oversight & Boutique Coordination · Monitor Ship-from-Store (SFS), Click & Collect (C&C), and Store-to-Web (STW) order flows within OneStock (OMS) · Identify fulfillment exceptions, delays, or risks to SLA compliance · Coordinate with boutiques and internal teams to re-orchestrate orders in OneStock when required (e.g. reassignment, escalation, follow-up) · Act as the primary operational contact for boutique teams on omnichannel order-flow topics 2. Operational Issue & Ticket Management (Boutiques & IT Partnership) • Monitor and manage omnichannel, system, and boutique-raised operational tickets, • Partner closely with IT teams on investigation, prioritization, and resolution of boutique issues, • Coordinate communication and follow-up between boutiques, eCommerce, and IT until closure, • Contribute to identifying recurring issues and continuous improvement opportunities 3. Systems Training, Adoption & Rollout Support • Lead training on day-to-day usage of Group omnichannel tools (OMS, retail systems, clienteling platforms), • Assist with rollout of new features, system updates, and process evolutions to boutique teams, • Partner with IT teams to support testing, validation, and deployment of omnichannel system updates 4. Process & Guidelines Coordination • Maintain and update operational guidelines for omnichannel services, • Support standardization of processes across boutiques in line with Group frameworks 5.Marketplace & Assortment Execution Support • 2–4 years of experience in ecommerce, retail operations, or omni channel coordination, • Experience working with One Stock, or retail systems (order management, POS, clienteling), • Strong organizational skills and attention to detail, • Comfortable coordinating across cross-functional teams (Retail, IT, Customer Service), • Structured, process-driven, and solution-oriented

Job Description West Side Federation for Senior and Supportive Housing, Inc. Borinquen Court Job Description: Income Certification Specialist (Affordable Housing) West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a non-profit organization that was formed in 1976 to create housing that would meet the diverse needs of older people and persons living with special needs. Since 1980, WSFSSH has renovated or built 26 buildings comprising close to 2,000 units of housing in Manhattan and the Bronx, serving over 2,000 people. WSFSSH is seeking a motivated and dedicated Income Certification Specialist for a campus of 3 buildings consisting of 320 units in the Mott Haven neighborhood of the Bronx. The successful candidate must be experienced in the day to day process of completing HUD and LIHTC certifications. The ideal candidate will be well organized and have an instinctive ability to pay attention to details. The candidate must be self-motivated, work independently and be eager and willing to participate in a team environment. Candidate must have impeccable customer service skills, strong verbal and written communication skills and a professional demeanor at all times. Duties include maintaining all aspects of the campus’ waiting lists, conducting interviews for new applicants as well as existing residents, seeing the certification process through to completion, and maintaining the site’s HUD & LIHTC resident files ensuring compliance with federal, state and local housing agencies. This position will report directly to the site’s Senior Property Manager. Job Responsibilities: • Process HUD/NYCHA Project Based Section 8, LIHTC and HOME initial, interim and annual certifications, move-outs, unit transfers, gross rent changes and lease renewals ensuring all are completed accurately and in a timely manner., • Consistently follow up with applicants, residents and/or 3rd parties to obtain required eligibility/program documentation within required time frames., • Manage and maintain the site’s waiting lists to ensure current list of interested qualified tenants is up to date to fill vacancies in a timely manner; purge wait lists in accordance with HUD’s wait list management and tenant selection regulations for housing., • Prepare for MOR reviews, LIHTC and HOME tenant file audits., • Prepare responses to MOR reviews, LIHTC and HOME tenant file audits to ensure close-out., • Maintain and prepare all resident files to ensure that they are audit ready at all times., • Prepare investor reporting documents as required., • College Degree preferred., • Minimum 3‐5 years in affordable housing compliance experience in HUD Project Based Section 8, LIHTC, and HOME programs is required., • Working knowledge of HUD Rules and Guidelines (4350.3 Rev.1 Change 4) and HUD reporting requirements is required., • Certified Occupancy Specialist (COS) or Assisted Housing Manager (AHM) or equal designation required., • NY State Notary Public or must receive NY State Notary Public within the first 3 months of employment., • Proficiency in using property management software, preferably OneSite and/or Yardi, preferred., • Administrative Skills ‐ General office duties, writing letters, preparing reports, interpreting policies and procedures, proficiency in office equipment., • Communication/Language Skills – ability to effectively communicate (written and oral) with all levels of employees, outside agencies and manage large volumes of correspondence; ability to proofread documents; ability to interpret HUD manuals., • Computer Skills ‐ Adobe Acrobat, Excel, Word, Outlook, Internet, OneSite., • Coordinating Skills ‐ Ability to prioritize and schedule multiple projects simultaneously; ability to effectively organize records/files. Interested applicants should send 1) a cover letter, and 2) a resume by email to . Please indicate ‘Certified Occupancy Specialist’ in the subject line of your email. The cover letter should provide the applicant’s salary requirements. Only those applicants under consideration will be contacted. If you are not contacted for this position, please accept our sincere thanks and appreciation for your interest. For more information about WSFSSH, please visit . Powered by JazzHR tJ2TFwpX5B

Job Description Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. Your mission: Should you decide to accept it… The F&B Office Specialist supports the Catering/Sales Events Team administratively to produce unrivaled hotel events. The details include organizing and coordinating banquet event orders, event setup requests, guest chamber reservations, amenities and other administrative duties as they come up. Managing event reservations onto the floor to ensure the events run smoothly. Communication and collaboration are king (or queen) and although this position starts on the catering team, they work with every hotel department to ensure each event goes off without a hitch. It helps if the guest sings our praises too. Let’s face it! This is the job that makes the world go round… The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your manager not listed below in the constant quest to provide “out of this world” customer service experience for our guests: Guest Experience & Service Excellence • Ensure a warm, professional, and polished guest arrival experience that sets the tone for the meal period, • Anticipate guest needs and personalized interactions to enhance satisfaction and loyalty, • Oversee VIP recognition, special occasions, and preference awareness, • Respond to guest concerns and service recovery opportunities with empathy and discretion, • Maintain a consistent on-floor presence, modeling professionalism, confidence, and hospitality standards Restaurant Flow & Operational Oversight • Manage reservations, seating strategy, waitlists, and table assignments, • Oversight of large party reservations and group bookings, • Control and adjust pacing and guest flow based on volume, staffing, and kitchen capacity, • Make real-time operational decisions to balance guest experience with business needs, • Partner with Food & Beverage Managers and culinary leadership to align service execution Host / Hostess Leadership • Recruit, schedule, train, and develop the Host and Hostess team, • Set and enforce standards for greeting, communication, appearance, and guest interaction, • Provide ongoing coaching, feedback, and performance management, • Support associate engagement, accountability, and retention Front-of-House Collaboration • Support pre-shift meetings by communicating reservations, VIP notes, and pacing expectations, • Serve as a role model for front-of-house service excellence, • Collaborate cross-functionally to ensure consistency across the guest journey Administrative & Compliance Responsibilities • Review guest feedback and identify opportunities for service improvement, • Ensure compliance with brand standards, health regulations, and safety procedures, • Uphold The Virgin Hotel’s culture, values, and service philosophy What qualities are we looking for? You got skills? If you are able to perform the following, then you have come to the right place… • Great team player with the ability to create an excellent working relationship across the group. Collaborative approach with all departments, particularly food & beverage and of course, the sales & marketing and events team., • Ability to break down barriers and resolving potential conflicts swiftly and effortlessly, • Strong communication and presentation skills to all levels of management, • Creativity and innovation are essential!, • Ability to think outside the box and approach all issues with a completely fresh approach, • Ability to anticipate needs and overdeliver wherever possible, • Candidates must think on their feet and use their initiative to solve problems and deliver solutions, • Excellent customer relations, communication, presentation and organization skills of utmost importance, • Comply with all safety and health department procedures, as well as all state and federal laws., • Able to change direction and work on multiple project aspects at once, • Enthusiastic, passionate, able to enthuse and motivate others, • Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service Background must-have: • Current, legal and unrestricted ability to work in the United States, • High school equivalent or education required, • Minimum 1-2 years of previous catering and events experience, • Ability to clearly and pleasantly communicate in English with clients, guests, vendors, teammates/management, in person, in writing and on the telephone, • Availability in working on some nights, weekends and holidays., • Proficient in MS Outook, Word, Excel and PowerPoint

Job Description Classification: Non-Exempt Reports to: Housing Stability Manager Location: Manhattan, NY Schedule: Full-time, Monday - Friday, 9:00 AM - 5:00 PM. Lantern staff may be asked to adjust schedules based on operational needs. Who We Are Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. Lantern was recognized as a Top 2025 Workplace by City & State New York. About the Role The Housing Stability Specialist works directly with low-income and special needs tenants applying for and residing in Lantern’s supportive housing programs. This role is responsible for supporting housing stability through intake, leasing compliance, rent collection coordination, and tenant engagement. The ideal candidate will have experience working with vulnerable populations and a strong understanding of housing compliance and subsidy programs. This position requires flexibility, strong organizational skills, and the ability to collaborate across departments. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. General Responsibilities • Provide high-quality customer service to residents and applicants by responding to calls, messages, and emails in a timely and professional manner., • Maintain accurate and complete tenant files, ensuring compliance with subsidy agencies, funders, and regulatory requirements, including LIHTC and other tax credit documentation., • Manage vacancies in accordance with Lantern policies and procedures., • Collaborate with clinical staff and property management to maintain a safe, clean, and supportive environment., • Coordinate with referral sources and agencies to obtain applications for available units., • Schedule, meet with, and interview applicants for assigned sites., • Review and collect required eligibility documentation., • Assist applicants with subsidy application preparation., • Issue acceptance letters in coordination with leadership., • Ensure all tenant files are compliant with supportive housing and regulatory requirements, including move-ins, annual and interim recertifications, rent changes, and terminations., • Prepare and track lease renewals and ensure timely completion of lease documentation., • Complete income calculations for rent and subsidy eligibility., • Maintain tracking systems and provide regular leasing and compliance reports., • Participate in building management meetings and provide updates as needed., • Maintain complete and organized files for all assigned properties., • Communicate regularly with funders and landlords, including submission of rent rolls and required reports., • Review aging reports to identify tenants at risk of arrears., • Oversee issuance of arrears notices and collaborate with program staff on interventions., • Work with case management teams to support tenants in maintaining financial stability., • Review incident reports to identify lease violations and collaborate on resolution plans., • Coordinate with property management on non-payment and holdover proceedings when necessary., • Ensure compliance with policies related to unit abandonment and re-rental., • Associate degree in a related field required; Bachelor’s degree in a related field preferred., • Minimum of 2 years of experience working with vulnerable populations, including individuals experiencing homelessness, mental illness, substance use, HIV/AIDS, or related challenges., • Experience in leasing compliance, property management, supportive housing, or a related field preferred., • Working knowledge of housing regulations including LIHTC, Section 8, NYCHA, HPD, DHCR, rent stabilization, and Fair Housing practices., • Strong organizational skills and attention to detail., • Ability to work independently and as part of a team., • Strong written and verbal communication skills., • Excellent customer service skills with the ability to engage tenants respectfully and professionally., • Proficiency in Microsoft Office Suite, including Excel, and experience with databases such as CAPS or HASA Web preferred. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and/or kneel. Occasionally, the employee may lift and/or move up to 10 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants. Lantern values the diversity of our clients, staff, Board of Directors, and partners, and is committed to building inclusive, vibrant, and equitable communities.

Job Description Medicare Eligibility Specialist 112 Charles Street, New York, NY 10014 Hybrid - Must live in NY, NJ, or CT Hourly Rate: $25.01 - $28.14 Join VillageCare as a Full-Time Medicare Eligibility Specialist and be part of a dynamic team that plays a crucial role in transforming lives through health care solutions. In this position, you will have the opportunity to utilize your problem-solving skills to assist individuals in navigating the complexities of Medicare eligibility. With a competitive pay range of $31.89 - $35.88 per hour, you will be rewarded for your expertise while making a tangible difference in the lives of our customers. This role empowers you to embrace a customer-centric approach, ensuring excellence and integrity in every interaction. Seize this chance to contribute to a forward-thinking organization that values smart solutions and fosters innovation in the health care industry. VillageCare: Our Mission VillageCare is a community-based, not-for-profit organization serving people with chronic care needs, as well as seniors and individuals in need of continuing care and managed care services. Our mission is to promote healing, better health and well-being to the fullest extent possible. Our care is offered through a comprehensive array of community and residential programs, as well as managed care. VillageCare has delivered quality health care services to individuals residing within New York City for over 45 years. Your role as a Medicare Eligibility Specialist The role of the Medicare Eligibility Specialist at VillageCare is essential in ensuring the integrity of our enrollment processes for Medicare products. You will be responsible for conducting daily quality assurance on enrollment and disenrollment files from the State and CMS, maintaining an accurate enrollment census, and reconciling VillageCareMAX membership systems. This position involves outreach to BPaaS vendors to address eligibility discrepancies and system issues, ensuring that all pertinent information is communicated effectively to your supervisor for timely resolution. You will play a key part in facilitating monthly and yearly audits of Medicare applications, ensuring compliance with state guidelines for cancellations and disenrollments. Additionally, you will oversee the distribution of enrollment and disenrollment letters, updating internal teams on relevant reports. Your contributions will directly support our mission of excellence in healthcare service delivery as you assist the Manager of Medicare Eligibility and the Business Development team in achieving departmental goals. Does this sound like you? To excel as a Medicare Eligibility Specialist at VillageCare, candidates must possess a robust combination of healthcare experience and analytical skills. A minimum of 5-7 years of relevant experience is essential, ensuring you are well-versed in the intricacies of Medicare and Medicaid systems. A Bachelor's Degree is required, providing a strong educational foundation for this role. Proficiency in various software tools related to enrollment and disenrollment processes is crucial for maintaining accurate membership records and conducting quality assurance. Strong problem-solving skills are necessary for resolving discrepancies and ensuring compliance with state guidelines. Effective communication skills are vital, as you will be liaising with internal teams and external BPaaS vendors to address issues promptly. Attention to detail and the ability to manage multiple tasks in a fast-paced environment will contribute significantly to your success in this pivotal role, facilitating the smooth operation of Medicare eligibility processes. Knowledge and skills required for the position are: • Experience: A minimum of 5-7 years of healthcare experience Job Posted by ApplicantPro

Job Description Job title: Housing Specialist Reports to: Director of Social Services/Program Director FLSA Status: Non-Exempt / Full Time Date Issued: March 2021 POSITION SUMMARY: The Housing Specialist is responsible for permanent housing placement for all families of the shelter. The Housing Specialist will have an assigned caseload and will be responsible for the successful placement of the families in accordance with HPCDC/Tilden Hall and other agency requirements. ESSENTIAL JOB FUNCTIONS: Principal Duties & Responsibly: Family: Intake / Case Management • Meet with the family within 48 hours of their arrival to the facility; assess their housing needs and eligibility for subsidized housing. Assist the family in obtaining the needed documentation to obtain permanent housing., • Complete Initial Housing Plan, and progress notes in the Uniform Client Chart., • Ensure supporting documents are printed and filed in designated sections in client chart., • Ensure that clients understand and work towards meeting their responsibilities as outlined in the Code of Conduct., • Provide comprehensive case management, including counseling services and other appropriate supportive services, to include developing a family-specific housing plan., • Collaborate with the case management staff in advocating for housing entitlement and needed supportive services for the family., • Source, contact and follow through potential housing resources and leads., • Establish and develop new linkages with real estate brokers and landlords. Maintain an active roster of real estate brokers and landlords., • Cultivate relationship with permanent housing providers., • Coordinate services offered by the shelter staff, landlords, city agencies, community agencies and all other aspects involved in securing permanent housing., • Conduct Housing Workshops for clients., • Track all referrals and provide on-going follow-up to clients and feedback to sources and leads., • Assist clients with completing relevant applications for housing subsidies and programs., • Advocate on behalf of the clients to ensure that they receive the appropriate subsidies., • Arrange apartment interviews with landlords and accompany clients to view potential permanent housing, as needed., • Liaise with rental agents and landlords to ensure that potential housing meets Tilden Hall requirements for "client readiness" and act as expediter, as needed., • Ensure successful transition of families into permanent housing and provide clients with local community information and resources that they can rely upon for solving problems that may arise., • Maintain client data in the Uniform Client Chart. Ensure that supporting documentation is complete, accurate and current at all times. Maintain a hard copy of printed data and supporting documentation in the client charts. Administration • Perform timely and accurate input of all required client information in the Uniform Client Chart to ensure compliance with OTDA regulatory requirements, DHS requirements and HPCDC/Tilden Hall standards., • Prepare all mandated reporting as required by supervisor and funding agency., • Establish advocacy network with community resources., • Actively participate as a member of the shelter's multi-disciplinary team., • Attend shelter meetings, agency meetings and staff training, as agreed to with supervisor., • Facilitate on-going housing empowerment workshops for staff., • Assess effectiveness of referral agencies and provide feedback to supervisor, as appropriate., • Prepare all mandated reporting as required by supervisor and funding agency., • Other special projects and responsibilities as needed. ADDITIONAL JOB FUNCTIONS: • Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., • Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. • Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., • Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., • Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., • Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., • Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., • Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., • Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., • Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., • Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. • Minimum Required Education & Experience:, • HS Diploma or GED required, • Associates Degree Preferred, • Certification in First Aid, CPR, • Bilingual Preferred, • Must possess Valid NYS Driver’s License., • Preferred Education & Experience:, • Associates degree preferred, • Computer Skills:, • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.), • Language skills:, • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees., • Bilingual is preferred GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS: • GENERAL WORKING HOURS:, • Generally, this position is Monday through Friday., • WORKING FROM HOME:, • Most essential functions of this job cannot be completed working from home., • TRAVEL:, • May be required to travel about 5% of the time to purchase items or to attend a training or go to the post office as needed., • PHYSICAL REQUIREMENTS:, • The physical activity for the Housing Specialis is:, • Reaching. Extending hand(s) and arm(s) in any direction., • Walking. Moving about on foot to accomplish tasks, and has an ability to navigate from one location to another., • Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position., • Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as by exposure to chemicals and heat from malfunctioning equipment., • Talking and hearing. Able to express and exchange ideas by means of the spoken word. Ability to receive detailed information through oral communication and to make the discrimination in sound., • Repetitive motions. Substantial movements (motions) of the wrist, hands, and and/or fingers., • Physical requirements for the Housing Specialist:, • Sedentary work: Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, with walking and standing required only occasionally., • The visual acuity requirements for the Housing Specialist (including color, depth perception and field vision)., • Required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer terminal; extensive reading; visual inspection to determine the accuracy, neatness, and thoroughness of the work. The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodations may be made upon an employee’s request. This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned, and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee. JOB DESCRIPTION ACKNOWLEDGEMENT AND ACCEPTANCE Employee Signature Date Supervisor’s Signature Date

Job DescriptionWho We Are Saatva is the original direct-to-consumer mattress and home furnishings company, founded on the principle that everyone deserves healthy, restorative sleep. Today, Saatva is the largest online luxury mattress brand in the U.S., with more than 30 Viewing Rooms in prime areas across the nation—and we're growing fast. We are a people-first company that embraces the idea of total life success, empowering each other to thrive in every aspect of our lives. We offer competitive compensation and a comprehensive benefits package, including robust health coverage, 401(k) matching, and generous paid time off. Our dedication to excellence has earned us recognition as a seven-time honoree on the Inc. 5000 list of America's Fastest-Growing Private Companies. We are also certified as a Great Place to Work and have been named among Fortune Magazine's Best Workplaces in Retail and Best Workplaces in New York, as well as a BuiltIn.com Best Workplace. At Saatva, thrilling our customers is at the heart of everything we do. We strive to be the most trusted, customer-focused brand in the industry by answering every question about mattresses, sleep, and sleep health—empowering customers to make informed decisions and live well-rested lives. Saatva is dedicated to crafting luxury, eco-responsible mattresses and bedding at unprecedented value. Awarded Sustainable Product of the Year, we take pride in providing world-class 24/7 customer support. As we plan for continued retail expansion, we invite you to be an integral part of our journey. What You Will Do As the HR Operations Specialist, you will be the engine behind our people operations, ensuring that our employees are paid accurately, our benefits programs run smoothly, and our company remains in full compliance with labor laws. The ideal candidate has strong ADP Workforce Now skills and thrives on organization, finds satisfaction in a perfectly reconciled payroll, and can navigate the complexities of leave administration with both empathy and precision. You won't just be "processing paperwork." You will be the person who ensures our employees feel secure, supported, and valued through the most critical touchpoints of their employment lifecycle. Key Responsibilities • Payroll Administration:, • Manage full-cycle semi-monthly and monthly payroll, ensuring 100% accuracy in pay, deductions, and tax withholdings., • Maintain the HRIS with real-time updates for new hires, terminations, salary adjustments, and banking details., • Generate labor cost and tax liability reports for finance and leadership., • Serve as the primary lead for the HR and Payroll inquiry inbox., • Compliance & Regulatory Oversight:, • Ensure all HR practices align with federal, state, and local labor laws (FLSA, EEO, OSHA, etc.)., • Lead annual compliance filings, including EEO-1 and ACA reporting., • Conduct regular internal audits of personnel files and I-9 documentation to maintain "audit-ready" status., • Maintain and update SOC-1/SOC-2 reports., • Benefits & Open Enrollment:, • Serve as the main point of contact for employee inquiries regarding health, dental, vision, and 401(k) plans., • Coordinate the annual open enrollment process, including system configuration, communication materials, and vendor management., • Perform monthly audits of benefit provider invoices to ensure accurate billing and enrollment data., • Leave of Absence (LOA) Administration:, • Manage the end-to-end leave process (FMLA, ADA, Short/Long-term Disability, and Parental Leave)., • Act as the liaison between employees, managers, and insurance carriers to ensure a seamless transition and return-to-work experience., • Maintain meticulous records of leave hours used and remaining entitlements.What You Will Need, • Experience: 3+ years in HR Operations, Payroll, using ADP Workforce Now and Benefits Administration., • Technical Skills: Proficiency in HRIS platforms (e.g., Workday, UKG, ADP Workforce Now ) and advanced Excel. Tech-savvy with a baseline proficiency in building AI agents and a drive to automate manual workflows., • Knowledge: Strong grasp of federal and state labor laws, with a focus on California-specific payroll and tax regulations., • Communication: Customer Service oriented with the ability to translate complex pay or benefit issues into simple, empathetic terms., • Precision: High attention to detail with an obsession for catching "small things" before they impact employees., • NYC Hub: Required Tuesday attendance at our Whitestone, Queens HQ, plus two additional days per week at one of our NYC Metro Area Viewing Rooms. Benefits & Compensation, • Medical, Dental, and Vision Insurance: Comprehensive coverage available for you and your family., • Retirement: 401(k) Plan with Employer Match., • Paid Time Off: Paid Vacation to ensure you stay rested and restored., • Bonus Program: Eligibility for company performance-based bonuses., • Financial Wellness: FSA, HSA, and Commuter Benefits. Work Authorization: At this time, we are unable to offer visa sponsorship. Candidates must be authorized to work in the United States without current or future sponsorship. Embark on a rewarding career with Saatva, where you will work alongside a collaborative team that values your expertise and supports your professional growth. Join us in building a workplace that champions excellence, accountability, and continuous development. Equal Employment Opportunity Saatva is committed to fostering an inclusive environment that values diverse perspectives, backgrounds, and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected status. #LI-HYBRID Compensation$85,000—$90,000 USD

Job DescriptionSalary: JOB DESCRIPTION: OPERATIONS SUPPORT SPECIALIST Company:Pagatech Limited (Paga or the Company) Sector: Financial Services Position:Operations Support Specialist Reporting Line:Team Lead, Operations Support Location:Lagos, Nigeria Experience:5 years relevant experience in a structured environment ABOUT PAGA Paga is on a mission to enable one billion Africans and millions of SMEs to pay, preserve hard-earnedincome, participate in global trade, and purchase goods and services at home and abroad. We have built amulticurrency, cloud-based payments and financial services engine that leverages multiple business servicesbuilt on the same best-in-class infrastructure to serve the ecosystem through three businesses - Paga Engine(Enterprise B2B ); Paga (Consumer - ); and Doroki (SME Retail -). Paga has three licenses with the Central Bank of Nigeria mobile money, internationalremittance, and a microfinance bank. Paga is headquartered out of the United Kingdom and has operatingentities in Nigeria, United States, and Ethiopia. Founded in 2009, Paga now serves millions of users andbusinesses across Africa and beyond. ABOUT THE ROLE Paga is seeking to hire an Operations Support Specialist. Are you a person who is passionate about customer experience and satisfaction? Do you like to ensure that your customers are always happy? Love interacting with people and providing everyone you come across with excellent service? Then join our team as an Operations Support Specialist! You will carry out second level investigation, resolve escalated complaints by the frontline team, and liaise with other internal support team and 3rd party merchant. Incident management and engineering support for platform related issues. Manage issues reported by internal staff and gives resolution feedback to both external and internal customers. PRIMARY RESPONSIBILITIES • Ensure prompt and efficient resolution of all logged customer complaints/queries received from the front-line teams in line with agreed service levels., • Liaise with relevant departments/units to ensure timely and efficient resolution of escalated customer complaints/issues., • Collate & analyse escalated customer complaints to establish customer behaviour/query trends., • Escalate all unresolved issues to the line manager and ensure all issues raised are resolved, • Maintain an accurate and up-to-date log of all customer complaints, • Perform first-level analysis of customer query trends for the attention of the Team Lead, Operations Support., • Prompt management of walk-in customer contact, • Provide resolution feedback to customers via phone or email to ensure closure, • Monitor tools and service uptime and performance daily, • Escalate tools and service downtime to engineering team, • Provide weekly service downtime report, • Escalate internal request including reporting tool and incident management for resolution, • Ensure all service request fulfilment and incident management are logged in the CRM, • Prepare/compile agreed periodic activity and performance reports for the attention of the Team Lead, Operations Support., • Show strong initiative, demonstrating a self-driven approach to tasks, • Highly organized, with the ability to structure work effectively, • Strong team spirit and willingness to collaborate., • Ability to multitask and manage competing priorities without compromising quality, • Flexible and adaptable, adjusting to changing demands and priorities, • Attention to detail, ensuring accuracy and thoroughness in execution KNOWLEDGE AND SKILL REQUIREMENTS • Communicates tactfully and effectively both verbally and in writing, • Good knowledge of Paga products, services and systems., • Demonstrated service excellence at a support level, • Bachelors degree with a minimum of a 2:1 in engineering or in a relevant discipline, • Must have completed the mandatory NYSC Click on this link to apply for this job. We are an equal opportunity employer and value diversity inclusion. We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices.

Job Description About Nayya Founded in 2019, Nayya is on a mission to connect people's most important information, so they can thrive in their health and wealth. Powered by AI and advanced analytics, Nayya's platform transforms complex benefits experiences into intuitive, seamless, and ongoing interactions—meeting people's real world needs. As a trusted platform and partner to leading employers, benefits solutions, and HR tech providers, Nayya unlocks long-term value through helping employees live more resilient lives. Backed by strategic investors like ICONIQ, Felicis Ventures, SemperVirens, Workday Ventures, MetLife Nextgen Ventures, and ADP Ventures, Nayya is ushering in the future of health and wealth for all. Nayya is building the future of employee benefits — ensuring smarter, more personal, and genuinely useful benefits experiences for millions of people every year. We're looking for a Benefits Product Specialist to sit at the intersection of deep industry expertise and product innovation. This isn't a traditional role. You'll be the benefits domain authority for our product and engineering teams — the person who can answer the hard questions about self-insured plan mechanics at 10am and review a prototype for a new benefits recommendation flow at 2pm. You'll cut through the noise, accelerate product development, and help the team build things that are genuinely right for employers and employees. If you've spent years in benefits consulting, brokerage, HR, or insurtech — and you're ready to bring that expertise into a fast-moving product environment — this role was designed for you. Role & ResponsibilitiesBe the Benefits Brain Trust • Serve as the internal subject matter expert on employee benefits for product, engineering, and design — fielding questions ranging from "how does stop-loss work" to "what does a TPA actually do with this data", • Build and maintain living documentation on benefits concepts, plan mechanics, and industry norms so the team doesn't have to re-research the same ground, • Review product specs, user flows, and engineering designs for benefits accuracy and flag gaps before they become expensive mistakesAccelerate Product Development, • Work directly with PMs and engineers to translate benefits complexity into clear, actionable product requirements, • Own benefits research so the team can move faster — no more engineers Googling "what is an embedded deductible" mid-sprint, • Help define the "right" answer on ambiguous benefits questions where there isn't one standard, and give the team the confidence to shipPrototype & Innovate with AI, • Build and iterate on benefits-related prototypes using AI tools — you don't need to write production code, but you should be comfortable in a low-code / AI-assisted development environment, • Identify opportunities where AI can improve how employees understand, select, and use their benefits — and bring those ideas to the table with enough specificity to act on, • Stay current on how LLMs and AI tools are reshaping benefits delivery and bring that perspective to Nayya's roadmapMentor & Elevate the Team, • Run informal benefits education sessions for product, engineering, and sales teams, • Help onboard new team members on the fundamentals — and the nuances — of how employer benefits actually work, • Be a resource for customer-facing teams navigating complex employer or member questionsWhat We're Looking ForBenefits Expertise (Required), • 3–8 + years of experience in employee benefits — consulting, brokerage, carrier, TPA, HR, or benefits technology, • Genuine fluency in the fundamentals: fully insured vs. self-insured, stop-loss (specific and aggregate), underwriting, claims data, plan design, COBRA, FSA/HSA/HRA, and EOB interpretation, • Familiarity with how employers actually make benefits decisions — renewal cycles, broker relationships, plan benchmarking, and the role of the CFO vs. HR in those conversations, • Comfort with the messiness of real-world benefits data — inconsistent carrier feeds, plan mapping challenges, formulary changes, and network nuancesProduct & Technology Sensibility (Required), • Experience working in or alongside a product or technology team — whether as a technical PM, a benefits tech implementation lead, or a consultant who's done deep work with HR/benefits platforms, • Ability to translate domain expertise into crisp, actionable requirements that engineers can build from, • Self-starter mentality: you're comfortable making judgment calls, driving toward clarity, and operating with ambiguity, • Demonstrated use of AI tools in your workflow — ChatGPT, Claude, Copilot, Cursor, or similar — and genuine curiosity about where they're headedNice to Have, • Experience writing code or working in a technical capacity (even lightly) — Python, SQL, or prompt engineering all count, • Prior experience at a benefits technology company (Businessolver, bswift, Benefitfocus, League, etc.) or at a large brokerage / consultancy (Aon, Mercer, WTW, Lockton, etc.), • Familiarity with how LLMs work and where they break down — enough to evaluate AI-generated benefits content critically, • You've been the person colleagues come to when a benefits question stumps the room — and you actually enjoy that, • You get frustrated when technology gets benefits wrong, and you have opinions about how to fix it, • You've played with AI tools enough to have a real point of view — not just "it's cool" but "here's how it could change how employees engage with their benefits", • You're ready to leave the comfort of a pure consulting or brokerage role and take ownership in a product environment where your work ships to real users, • You can talk credibly to a CFO about self-insured risk and then turn around and give an engineer a precise data spec — in the same day The salary range for New York based candidates for this role is $130,000- $190,000, commensurate with the broad range of experience for this position. We use a location factor to adjust this range for candidates that are located outside of geographic region of our New York office. Placement within the salary band is determined based on experience. #LI-HYBRID Nayya is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics

Job Description At Quadel, we’re driven by purpose. We believe that government and communities play a vital role in addressing the housing needs of low-income families and vulnerable populations. If you're passionate about making a meaningful impact, you’ll find a home here. Our mission is to partner with public and nonprofit organizations to help housing programs reach their full potential—because everyone deserves a safe, affordable place to live. Join us in building stronger communities, one home at a time. POSITION SUMMARY: The Housing Specialist performs various program activities that include processing applications for eligibility, verifying participant's status to ensure continued eligibility, preparing documents and verifying information in conformance with U.S. Department of Housing and Urban Development (HUD) regulations. If you are familiar with housing, transaction assignments may include: eligibility determination, leasing, annual re-certifications, interim changes, portability, moves, rent increases, rent reasonableness, hearing preparation and terminations. DUTIES AND RESPONSIBILITIES: • Conducts assigned activities and transactions., • Completes assigned work timely and accurately., • Answers inquiries from participants, owners, applicants and the general public with the highest level of professionalism., • Conducts all activities to ensure nondiscrimination., • Maintains productivity information., • Determines eligibility for program participation., • Reviews applications, verifications and other documentation to ensure accuracy and completeness; ensures that required documentation is distributed to correct parties., • Establishes and maintains individual applicant/participant files and handles all personally identifiable information (PII) in strictest confidence., • Performs accurate and timely data entry to maintain updated computer files., • Required to obtain Housing Choice Voucher Specialist certification within one year of hire., • Two years of experience in an environment requiring extensive public contact or customer service, procedures and processes. Accounting, mortgage processing, and direct customer interfacing experience a plus., • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics., • Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others., • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments., • Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things., • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings., • Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., • Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed., • Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce., • Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments., • Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality., • Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly., • Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time., • Occasionally required to stand., • Occasionally required to walk., • Frequently required to sit., • Continually required to utilize hand and finger dexterity., • Continually required to talk or hear. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EQUAL OPPORTUNITY EMPLOYER/VETERANS/DISABLED Quadel is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. EEO/AA Powered by JazzHR ibzn6BsVP4

Job Title: Operations Specialist, Asset Management Location: New York, NY Company: allwhere Allwhere is a D.E. Shaw backed tech startup transforming the way companies manage IT assets. As a member of our Operations team, you'll help ensure the right devices get to the right people, wherever they are in the world. You'll work closely with internal teams, external partners, and a variety of tech platforms to make that happen with speed, accuracy, and world-class service. We're looking for sharp, motivated individuals who are ready to launch their careers in a fast-paced, high-growth environment. If you're passionate about process, thrive on details, and enjoy solving complex logistical puzzles, you'll feel right at home here. This is your chance to make an impact and grow with a team that’s building something exciting from the ground up. Key Responsibilities: • Ensure product is flowing on time to customers across multiple regions across the globe., • Process and accurately manage data related to IT assets, incoming shipments, and outgoing deliveries., • Prioritize and execute tasks effectively on a daily basis, with a constant focus on delivering the best customer experience., • Utilizing various 3 party partner systems to place orders, track inventory and interact with customers., • Prepare various reports and data to support operations team and company SLAs., • Maintain meticulous records and files to ensure compliance and facilitate auditing processes., • Perform root cause analysis of key bottlenecks and failure points., • Drive process improvements across the operations team using data and technology., • Work collaboratively across multiple operations departments to ensure excellent communication and process execution., • Perform other duties as assigned to support departmental objectives and organizational needs. Qualifications: • Bachelor’s degree, • 1 to 3 yrs professional experience., • Previous experience in a supply chain, operations, logistics, IT or technology industry is a plus., • Prior experience or a strong desire to work at a high growth start up., • Strong attention to detail and the ability to manage multiple tasks simultaneously., • Excellent written and verbal communication skills., • Strong interest in data analytics to extract meaningful insights., • Proven problem-solving and critical thinking abilities., • Knowledge of IT hardware, tools, and technology is a bonus., • Ability to collaborate effectively with diverse teams in a fast-paced environment. Join our team at allwhere and contribute to a fast growing operations team in a dynamic and collaborative work environment. If you possess the necessary skills and qualifications, we encourage you to apply for this exciting opportunity. Join our team at allwhere and contribute to a fast growing operations team in a dynamic and collaborative work environment. If you possess the necessary skills and qualifications, we encourage you to apply for this exciting opportunity. Target compensation for this role is $65,000 - $75,000.

Job Description Job Title: Information Technology Service Desk Specialist Location: New York, NY 10121 Salary/Payrate: $60-63K with benefits Work Environment: 100% Onsite Term: 1 Year Contract that renews each year with possible opportunity of conversion Sponsor/Transfer Visas: Client is unable to sponsor. US Citizen and Green Card Holders Only. Referral Fee: $500 - should your referral start with our client JOB DESCRIPTION The Information Technology Service Desk Specialist is the first point of contact to respond, troubleshoot, and resolve technical issues in a Windows and Mac environment. The Service Desk supports internal staff and external customers efficiently and quickly over the phone, in person, and through remote connectivity software. A lot of the support is handled in person versus a ticketing system. The ideal candidate will have a strong commitment to high-quality customer service and a solid work ethic. Responsibilities • You will be responsible for helping onboard new hires with their devices., • Help train new hires on technology, intranet, etc., • Install Software and Troubleshoot issues., • Set up workstations – monitors, docking stations, etc., • Must have Windows and Apple troubleshooting experience., • Mobile Device Management (MDM) – Intune preferred., • A+ Certification preferred., • Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems (Windows & Mac), hardware, and software., • Responding to requests on the phone, via email, in person, or through remote access, • Update the team on progress and ensure all tickets are resolved within a timely manner., • Provide mobile device support to employees., • Maintain AV equipment while performing daily walkthroughs of all conference rooms., • Image laptops and desktops in preparation to be deployed., • Manage hardware and software inventory., • Assist with enterprise-wide Technology projects., • Document processes, procedures, and issue resolutions, • This role requires you to work in-office weekdays and after-hours support when needed. Qualifications: • Additional responsibilities as assigned., • Bachelor’s Degree preferred., • 3+ years of experience in a Help Desk / Service Desk role, • Exceptional knowledge of Microsoft Office Suite / M365, • Must have superior customer service skills., • Superior organization, project management skills, and attention to detail, • Demonstrated decision making and problem-solving skills., • Detail-oriented, multi-task, and work effectively in a fast-paced, team environment., • Strong interpersonal skills and effectively communicate, both written and verbally, • Must have a positive approach and team spirit., • Multi-lingual a plus

Job DescriptionABOUT US At RADAR, we're transforming the way the world thinks about physical retail. RADAR has raised over $104M from top investors, retailers, and strategics and works with some of the world's top billion-dollar global retailers. We're building the future of in-store experience where every product and every person can be precisely located in real time. Our platform combines RFID and AI to unlock hyper-accurate product visibility and automation at scale. From real-time inventory tracking to seamless checkout experiences, our technology empowers some of the world's largest retailers to streamline operations, reduce loss, and elevate both employee and customer experiences. We're a fast-growing, mission-driven startup where bold ideas, collaboration, and impact are at the core of everything we do. Join us as we reshape the physical world with digital precision, starting with retail and expanding far beyond! OUR VALUES Mission-Driven: We're transforming retail with cutting-edge technology and building something that truly matters. Collaborative Team: We thrive on curiosity, shared goals, and solving complex problems together. High Impact: You'll make meaningful contributions from day one and help shape the future of our product and company. Clear Communication: We value honesty, humility, and respectful dialogue—everyone's voice matters. Balanced Lives: We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work. Diverse Perspectives: We believe better ideas come from diverse backgrounds, experiences, and viewpoints. Empathy-Driven Design: We build with deep respect for our end users, listening closely to their feedback and needs. ABOUT THE JOB We are seeking a dedicated Senior Specialist Store Technical Support with a strong background in Helpdesk and Customer Support to join our dynamic team. The ideal candidate will combine solid technical expertise with excellent communication skills to effectively engage both technical and non-technical stakeholders. In this role, you will partner closely with IT Engineering, Customer Operations, and other cross-functional teams to identify root causes of issues affecting store deployments and overall customer experience. You'll thrive in a collaborative environment, drive projects to resolution, and champion process improvements that enhance RADAR's operational efficiency and customer satisfaction. Responsibilities • Serve as a primary point of contact for store-related technical support, assisting both external customers and internal stakeholders., • Partner with IT Engineering and cross-functional teams to troubleshoot, diagnose, and resolve issues impacting customer store deployments., • Develop and maintain SQL queries and automation scripts to streamline processes, improve team productivity, and SLA adherence, • Manage and track support requests using service desk management tools, ensuring timely resolution and accurate documentation., • Utilize Field Service Management tools to coordinate field dispatches and maintenance activities, minimizing customer impact., • Collaborate with vendors and hardware partners to coordinate and streamline maintenance dispatches and technical store visits., • Identify trends and recurring issues through data analysis to develop proactive solutions and process improvements., • Write and maintain reports and procedural documentation., • Drive root cause analysis and ensure effective issue escalation and follow-up., • Maintain strong communication with customers, providing clear explanations of technical issues in accessible, non-technical terms., • You have 3+ years of experience in Helpdesk, Technical Support, or Customer Support roles., • You have proven ability to explain technical concepts to non-technical audiences clearly and effectively., • You are proficient SQL knowledge with the ability to analyze data and develop scripts that automate processes and drive team productivity., • You have strong problem-solving, analytical, and organizational skills with a high attention to detail., • You have experience using service desk management software to monitor KPIs and track customer issues., • You have hands-on experience with Field Service Management tools to coordinate dispatches and maintenance operations., • You have familiarity with ITIL frameworks, focusing on IT Service Management (ITSM) best practices., • You have demonstrated ability to evaluate, escalate, and drive issues to timely resolution., • You have previous experience supporting retail customers or store environments., • You have the ability to manage multiple priorities in a fast-paced environment while maintaining composure under pressure., • You have excellent written and verbal communication skills., • You have the ability to work independently and collaboratively across teams., • You have Intermediate knowledge of:, • Linux, Networking, • Terminal. CMD, • SSH and Telnet, • You have strong customer-centric mindset and ability to foster positive relationships with partners and hardware teams., • You have flexibility to work additional hours as required to provide issue resolution., • You have experience in field service coordination., • You have experience with automation frameworks or scripting languages (e.g., Bash, Python, PowerShell)., • You have a background in incident response or root cause analysis frameworks., • You have certifications such as CompTIA Network+, Linux+, ITIL Foundation, or equivalent., • You have intermediate knowledge of JavaScript Research has shown that women & underrepresented minorities are more likely to read lists of requirements and consider themselves unqualified if they don't meet every single one. This list represents what we're ideally looking for, but everyone has unique strengths & weaknesses, and we hire for strength & potential, not lack of weakness. Use of artificial intelligence or a LLM such as ChatGPT during the interview process will be grounds for rejection of your application process.

Job DescriptionAbout xAI xAI's mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company's mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates. ABOUT THE ROLE: We are seeking a motivated and detail-oriented IT Services Technician (Level 1) to join our dynamic IT team. This role is responsible for providing first-line technical support to the office, resolving basic IT issues, onboarding's and escalating complex problems to specialist teams in various IT disciplines. The ideal candidate is passionate about technology, has strong problem-solving skills, and delivers exceptional customer service RESPONSIBILITIES: • Provide first-line technical support via phone, email, or in-person for hardware, software, and network-related issues., • Troubleshoot and resolve basic IT issues, including desktop, laptop, printer, and peripheral malfunctions., • Assist users with software installations, account setups, and password resets., • Log, track, and document all service requests in the ticketing system, ensuring timely resolution or escalation., • Escalate unresolved issues to Level 2 or specialized teams with detailed documentation., • Maintain and update IT knowledge base articles and self-service wikis for common issues., • Perform routine maintenance tasks, such as software updates and system backups, as directed● Assist with onboarding new employees, including setting up workstations and accounts., • Adhere to company IT policies, procedures, and security protocols., • Provide new hire onboarding and offboarding service supportBASIC QUALIFICATIONS:, • High school diploma or equivalent; Associate's degree in IT, Computer Science, or related field preferred., • 0-2 years of experience in IT or a related field (entry-level candidates encouraged to apply), • Basic understanding of Windows and macOS operating systems, Microsoft Office Suite, and common software applications., • Familiarity with troubleshooting hardware (PCs, laptops, printers) and basic networking concepts (TCP/IP, DNS, DHCP)., • Strong communication and customer service skills to assist non-technical users effectively., • Ability to prioritize tasks and manage time efficiently in a fast-paced environment., • CompTIA A+, Network+, or similar certifications are a plus but not required., • Ability work after hours and graveyard shiftsPREFERRED SKILLS AND EXPERIENCE:, • Experience with ticketing systems (e.g., ServiceNow, Jira, Zendesk) or IT service management tools., • Basic knowledge of Active Directory and user account management. Base salary is just one part of our total rewards package at 𝕏, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks. ITAR REQUIREMENTS:

Job Description Headquartered in Chadds Ford, PA, ACS International Resources (ACS) has provided managed IT services and consulting for over 30 years to our clientele. Our services include providing fully staffed 24/7/365 NOC and Help Desk Support, project management and implementation support, data warehousing and dashboard development, software development, and strategic consulting services to an array of corporate clients that align with their strategies and operations. ACS is searching for a Business Technology Specialist to join our team for one of our clients in the New York City area. The Business Technology Specialist will be responsible for providing on-site technical support, maintaining the integrity of clients’ overall technological infrastructure, and delivering exceptional service that improves customer satisfaction, maximizes customer retention, and increases profitability. Requirements • Candidate should be local or willing to travel/commute to Lower Manhattan, NYC (Downtown)., • Minimum 3+ Years of computer hardware repair,outstanding customer service experience and hands-on technical experience, • Strong working knowledge of: Windows Devices, Apple Devices, Active Directory, File & Printer Servers, Office 365 / Google Suite Administration, Adobe Creative Cloud Suite Tools and Services, Networking & Network Switches, and Hardware Installations / Troubleshooting, • Basic Knowledge of: VoIP Systems, Video Conference Systems, Systems and Network Security, System backup, qne Imaging, • Skills, • Excellent customer service skills, • Excellent hands-on technical support skills, • Excellent verbal and written communication skills, • Be capable of lifting up to 25 lbs, • Be able to install, configure, troubleshoot and resolve technical issues properly, • Manage all on-site installation, repair, maintenance, network administration, and test tasks for items including, but not limited to:, • Network Equipment (servers, firewalls, routers, wifi, switches), • Workstations (desktops, laptops, monitors), • Manage inventory of computers, peripherals, and software licenses, • Peripheral devices (printers, scanners, docking stations), • Audio-visual equipment and backup solutions, • Provide training and education to customers about products and services, • Complete daily checklists, continuously monitor work queues and review and acknowledge all assigned tickets for the next day by the end of the current shift, • Document and implement client processes by creating SOPs (Standard Operating Procedures) including, but not limited to: New User Setup & Termination Processes (Active Directory), Workstation Setup Guides, or Network Diagrams, • Work with Technical Account Manager to manage the clients’ needs, • Provide excellent customer support and technical services onsite and remotely, • Take ownership of tasks and follow through to ensure complete resolution, • Work closely with the company’s support desk team to resolve technical issues, • A company focused on maintaining a great company culture, • An opportunity to make a difference in the company and to be rewarded for doing so, • A company that is always looking to improve while adhering to our core principles, • An opportunity for career growth within the organization, • Competitive compensation package with variable pay potential and benefits

Job Description JOB SUMMARY: Under the supervision of the Senior System Administrator/IT Support Supervisor, the IT Support Specialist III applies systems analysis techniques and procedures to determine hardware, software, or system functional specifications, and design, document, develop, test, or modify computer systems based on user or business specifications. The IT Support Specialist III also serves as the lead for the setup, configuration and technical support for desktop computers (physical and virtual), applications, and related technology and ensures proper computer operations for the end user. ESSENTIAL FUNCTIONS: • Design, develop, analyze and create the virtual desktop infrastructure, including hardware and software components based on end user specifications., • Apply system analysis techniques and procedures to monitor the performance of the VDI environment, identify potential issues and recommend solutions to resolve them., • Identify, develop and implement policies and procedures to ensure the security and reliability of the VDI environment., • Collaborate with cross-functional teams to understand their requirements and ensure that the VDI solutions meet their needs., • Assist with managing onpremise and Azure (Active Directory) accounts and services, • Maintain IT asset management (inclusive of software licensing and certificate management)., • Deep hands on (support, build, life cycle transformation) understanding of Windows client operating systems, • Windows server knowledge (inclusive of DHCP, DNS, GPOs and administrative tasks., • Create and maintain technical documentation, training materials and project plans., • Stay up-to-date with new technologies and advancements in the VDI field., • Provide and lead general desktop support to end users including questions, problem resolution, and service requests related to all supported hardware and software., • Provide and lead first and second line support to the Funds’ users via telephone, email, and in-person., • Determines and issues priority levels for helpdesk queues in IT Helpdesk ticketing system., • Monitors system alert management system and responds to alerts for hardware and software issues., • Provide excellent customer service, answer Help Desk phone in courteous and professional manner., • Understand and evaluate end-users needs, develop creative technical solutions, and know when to escalate a problem., • Document all requests, including the entire problem solving process., • Learn the software and hardware used and supported by the Funds., • Unpack, setup, connect and test new computers, printers and other peripherals in accordance with user specifications., • Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software in accordance with user specifications., • Disconnect, move, reconnect and test workstations and printers for move and change requests., • Maintain and manage computer asset inventory, ensuring that all equipment is set up and maintained within required specifications and Funds standards., • Troubleshoot LAN/WAN basic networking issues., • Troubleshoot printers, scanners, and other peripherals issues., • Responsible for setting up audio/visual equipment for presentations in accordance with user specifications., • Respect, collaborate and work alongside other IT staff members, including upper management, • Facilitate repairs with vendors., • Perform routine maintenance as needed., • Perform other related duties as assigned., • Provide support after hours, on weekends and through on-call rotation. QUALIFICATIONS: • A+ Certification required, Network+, ITIL Certification and Microsoft Professional Certification are pluses., • 5-7 years of experience in VDI, IT Support Level 2 or above technical support, and systems analysis., • Solid background in personal computer hardware repair and/or troubleshooting., • Knowledgeable in computer hardware, operating systems, applications, and networks., • Advanced experience with Group Policy Management, MDM, Windows, Windows Server, and Exchange., • Familiar with MS Office, Teams, One Drive, SharePoint Online, and MS Azure., • Familiar with programming languages and/or PowerShell are pluses., • Prior experience of software deployment, management processes, and/or vendor management are pluses., • Experience with Active Directory configuration, printer server, LAN and WAN networks., • Knowledge of diagnostic utilities and other research tools for troubleshooting and issue resolution., • Offer exceptional customer service to end users by being highly communicative and responsive., • Must be able to multitask., • Ability to work independently and also as a team member with the IT staff., • Excellent organizational and time management skills., • Flexibility and willingness to adapt to change., • Strong analytical skills to resolve problems, identify and document solutions., • Strong interpersonal communication and relationship-building skills. Education and or Experience: Associates, Bachelors degree in Computer Science or a related discipline. Minimum 5 years of experience in VDI, IT Support Level 2 or above technical/systems support Language Skills: Speak, Read, Write and Understand English. Mathematical Skills: Good Reasoning Ability: High Certificates Licenses, Registrations: None Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environments The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Description Trustmi is a fast-growing fintech and cybersecurity company helping organizations prevent fraud and errors in B2B payments. Our platform protects supplier payment processes and gives finance teams confidence in every transaction. We are looking for a motivated and customer-focused Technical Support Specialist to join our team. Role Overview As a Technical Support Specialist, you will be the first point of contact for customers needing assistance with our platform. You will troubleshoot technical issues, guide users through solutions, and work closely with Product, Engineering, Customer Success, and Operations teams to ensure an excellent customer experience. • Respond to customer support requests via email, chat, and ticketing systems, • Troubleshoot platform, integration, and user access issues, • Diagnose technical problems and provide timely resolutions, • Escalate complex issues to Engineering or Product teams when needed, • Track and manage tickets through resolution while meeting SLA targets, • Document issues, solutions, and recurring trends, • Support onboarding and user training when needed, • Partner with Customer Success to ensure customer satisfaction and retention, • 4+ years of experience in Technical Support / SaaS Support / Customer Support in fintech, cybersecurity, or B2B SaaS, • Strong troubleshooting and problem-solving skills, • Experience supporting enterprise customers, • Familiarity with APIs, SSO, integrations, CSV/data imports, • SQL or basic technical investigation skills, • Experience working with ticketing systems, • Excellent communication skills in English, • Customer-first mindset with urgency and ownership, • Ability to manage multiple priorities in a fast-paced environment, • Comfortable working cross-functionally with technical and business teams

Job DescriptionAbout InfoTrack InfoTrack is a platform that seamlessly connects law firms to the courts and to the services that they need to litigate successfully. We're global leaders in legal technology with unparalleled expertise in forging integrations that can drastically improve the efficiency of law firms and the legal system. As a highly ambitious company, we know that our people are critical to our success. That's why we're passionate about fostering a high-performance culture built on professional development, open communication, and transparent leadership. If you're smart, dedicated, and eager to help build a market-leading solution that makes a difference in the lives of our clients, join us. About the role As a Technical Support Specialist, you provide Tier 2 support across InfoTrack’s production applications and service suite. You act as the bridge between Customer Support and Engineering, handling complex technical troubleshooting, reducing unnecessary escalations, and ensuring only well-documented, reproducible issues are passed to Engineering. You also proactively monitor system performance, error logs, and service health to identify and respond to issues or potential outages before they impact clients. In doing so, you help drive timely internal escalation and minimise client disruption through early detection and resolution. Responsibilities • Investigate and resolve complex client issues across product workflows, integrations, APIs, and system errors using logs, XML responses, and technical data to identify root cause and reproduce issues, • Act as the gatekeeper for engineering escalations, ensuring tickets are clearly documented with reproduction steps, impact, and supporting information before routing, • Accurately triage issues to determine whether they are bugs, user errors, or known issues, and route them appropriately, • Proactively identify recurring issues and system patterns to reduce repeat incidents and improve overall product stability, • Partner with Product and Engineering to drive systemic fixes and contribute to automation and tooling improvements, • Provide hands-on, client-facing technical support, including step-by-step troubleshooting and participation in live client calls for complex issues, • Translate technical concepts into clear, simple language for clients during support interactions, • Take ownership of high-impact or sensitive client issues to ensure a smooth, end-to-end resolution experience, • Create and maintain internal troubleshooting guides, playbooks, and known issue repositories to support faster resolution and consistency, • Train and support Customer Support Specialists on common technical issues and resolution approaches Knowledge and Skills • Strong troubleshooting and root cause analysis skills in SaaS applications and integrations, • Ability to investigate issues using logs, session replay tools, API responses, and internal support tools, • Working knowledge of SQL, JSON, XML, and REST APIs, • Understanding of SSO, OAuth, tokens, permissions, and session related issues, • Ability to identify and distinguish product defects, configuration issues, user error, vendor issues, and known issues., • Ability to translate technical issues into clear, client friendly language, • Organized, thorough, and detail oriented, • Ability to work independently and in a team, • Experience with ticketing, service management, monitoring, and diagnostic tools such as Jira, Salesforce, Postman, LogRocket, Datadog, and SQL clients, • Exposure to legal tech, court filing, electronic filing management, or practice management system integrations is favorable, • Bachelor’s degree in CS/Eng or equivalent experience in a related field, • 3+ years experience in a technical support role or related field The anticipated starting base pay range for this role is listed below. Base salary is not the only component of our competitive total rewards package - you may also be eligible for bonus, commissions and other benefits as described below. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications. $70,000 to $95,000 Benefits What Sets InfoTrack apart At InfoTrack, we’re committed to a workplace where everyone feels comfortable doing their best work and having fun! We also believe in a work/life balance that fulfills you while you’re here and supports you when you’re not. We built our benefits package to prove that we’re committed to you having everything you need. Our benefits guide, located here, illustrates what we offer full-time employees and a sneak preview is below • 401(k) Match, • Medical, Dental, & Vision Insurance, • Employer-funded Short/Long-Term Disability, Life, and Accidental Death & Dismemberment (AD&D) Insurance, • 20 Days of Paid Time Off (PTO), • 11 Paid Holidays, • “Be Me Time” off for mental health, re-charging, volunteering We believe that the key to our success is you. Your unique background, life experience, knowledge, self-expression, and talent make you uniquely you. Who you are, what you have experienced, and how you think inspires us to be innovative and bold. InfoTrack is an equal opportunity employer. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, ancestry, sex, gender identity and expression, national origin, citizenship, marital status, age, languages spoken, veteran status, color, religion, disability, sexual orientation, and beliefs. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Job DescriptionAbout Us Solar Landscape is the leading commercial rooftop solar developer in the U.S. Only 4% of commercial rooftops host solar today — we’re changing that, fast. Commercial rooftop solar is the fastest, smartest way to build new clean power — delivering megawatts of generation in months, not years, and powering America’s energy and future right where it’s needed most. By turning rooftops into local power plants, we’re reshaping how — and how fast — energy gets built in the U.S. Recognized as the #1 Distributed Generation Developer by New Project Media, the #1 National Commercial Rooftop Solar Developer by Solar Power World, and winner of the U.S. Department of Energy’s Grand Prize for Clean Energy, Solar Landscape is defining the future of energy generation in America. Headquartered in Asbury Park, New Jersey, Solar Landscape has offices in Chicago, Baltimore, and New York City and operates in over a dozen states nationwide. We move fast, solve hard problems, and take our work seriously — but never ourselves. We value clear thinking, accountability, and execution. At the same time, we’re collaborative by default, and believe the best work happens when people enjoy working together. Our team is made up of smart, grounded people who show up for each other — whether that’s troubleshooting a system design or catching up over lunch. If you’re looking to do meaningful work in a high-performance environment — and be part of the team reshaping how energy gets built in the U.S. — we’d love to meet you. About The Role The job of the IT Support Specialist – Tier 1 is to provide initial technical support to end users across the organization. This role serves as the primary point of contact for technical support for resolving hardware, software, and access issues, all while providing top-notch customer service. This role will start with Tier 1 support and will overtime learn the skills and standards used across the IT industry. The IT Support Specialist I - Tier 1 will assist in issue resolution, account management, device support, and documentation. They will escalate complex issues to Senior System Administrators as needed. This job requires communication skills, as well as attention to detail in a high-speed technical environment. Responsibilities Deliver Tier 1 technical assistance to end users through our ticketing system, email, phone, and face-to-face interactions. Diagnosing and resolving issues related to: • Windows and Mac computers, • Microsoft 365 applications, such as Outlook, Teams, SharePoint, OneDrive, etc., • Printers and peripheral devices, • Mobile device management platforms such as Jamf and Microsoft Intune, • Password management, multifactor authentication, and SSO, • User onboarding and offboarding, as well as documentation and improvements for these processes, • Access to distribution lists, shared inboxes, application access, and licensing, • Configuration and management of laptops, tablets, and mobile devices, • Recording IT assets like devices, equipment, and peripherals, • Compliance with organizational security policies, including alerting others to possible security incidents, • On call rotation for tickets and technical issuesQualificationsRequired Qualifications, • Organizational Skills, • Ability to manage multiple support requests and prioritize tasks effectively, • Communication, • Strong written and verbal communication skills and ability to explain technical concepts to non-technical users, • Attention to Detail, • Ability to accurately document issues, solutions, and technical processes, • Ability to ensure issues are addressed in both the long and short term, • Problem-Solving, • Ability to diagnose technical issues and implement effective solutions in a timely manner, • Teamwork, • Ability to collaborate with other IT team members and departments, • Strong stakeholder management skills, • Knowledge, • Understanding IT support processes, device management, and security best practices, • Travel Requirement, • 5-10% of travel required to offices in other cities as needed (IL, MD), • Must be able to commute to our Asbury Park, NJ office 3 days a week, and our NY office 2 days a week. Preferred Qualifications, • Education, • Bachelor’s degree in information technology, Computer Science, or related field, or equivalent work experience, • Experience, • Experience in IT support, help desk, or technical support role., • Microsoft Intune / endpoint management, • Remote support tools, • Experience with endpoint security tools. (Defender, or other related antivirus tools.), • Windows 11 troubleshooting, • Basic networking troubleshooting, • Microsoft 365 administration, • Ticketing systems (ServiceNow, Jira, Zendesk), • Certifications preferred but not required, • CompTIA A+, • Network +Salary will vary depending on your location and job-related skills and experience. This is an incentive-based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.Benefits and Perks We offer competitive compensation and benefits designed to support you inside and outside of work: · Training / Professional development opportunities · 401(k) with 4% company match· Summer Fridays· Flexible remote/hybrid work options· Paid parental leave· Team lunches, events, and stocked kitchens· Modern, collaborative office spaces in Asbury Park, New York City, Boston, Chicago, and Baltimore· Medical, dental, and vision coverage· Company-paid life and long-term disability insurance We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Inspiroz is seeking a driven, detail-oriented School Technology Specialist (STS) to join our on-site IT support team in New York City. As an STS, you will play a crucial role in supporting the day-to-day technology support across Inspiroz’ portfolio of charter schools. Working under the supervision of an Inspiroz Service Delivery Manager, you will interact regularly with our remote technical support team and various client contacts. For over a decade, Inspiroz has established a reputation in the Managed IT Services industry as a premier provider of charter school focused technology strategy and support. Inspired by our core values of: People Centered, Continuous Learning, Find a Way, Good People, A Better World, Lifelong Partners, Team Players and Ambition, we excel in serving our partners and adapting to their ever-changing technology needs. Take the next step in your IT career, and apply today! Key responsibilities for this position include the following: Technical support and problem resolution • Take the lead in resolving technical issues that require on-site support., • Manage on-site installation, repairs, and maintenance for workstations, network equipment and peripheral devices., • Conduct thorough troubleshooting to identify the root cause of problems., • Assist with projects on an as-needed basis, collaborating with project teams and stakeholders as required., • Act as the liaison between on-site operations and the remote IT support team in India., • Communicate technical issues and requirements to the remote team accurately and clearly., • Provide detailed information and documentation to facilitate remote troubleshooting and support., • Works closely with the remote service desk team to resolve technical issues., • Stay up-to-date with the latest technology trends, advancements, and best practices in the education sector. Customer support and service • Communicates updates, challenges, and tasks to the client in a clear and timely manner., • Listens actively to client concerns and addresses them appropriately., • Establishes and maintains strong relationships with clients, fostering a sense of trust and partnership., • Assists clients in aligning technology solutions with their specific goals and requirements., • Ensures client satisfaction by following up on issue resolution and providing necessary support., • Takes personal interest in the quality of work and meeting customer needs., • Demonstrates professionalism and clarity in written communication, ensuring accuracy and attention to detail in all email interactions., • Responds to emails within two hours during business hours and ensures timely responses to after-hours emails or requests, as per the company's communication policy.’ Time Entry and Ticket Management • Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature., • Regularly updates ticket statuses and provides clear and concise notes for effective communication and collaboration., • Follows the company's established workflow procedures, including ticket creation, assignment, and resolution processes in ConnectWise Manage. Knowledge of: • Windows Systems, • Mac Systems, • Active Directory, • Networking equipment and concepts, • Excellent customer service skills, • Excellent hands-on technical support skills, • Ability to demonstrate passion for technology, innovation, troubleshooting, and making a difference., • Ability to adapt to changing situations, be flexible in approach, and effectively multitask., • Ability to self-motivate and work independently when required, taking initiative and ownership of tasks., • Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with others. Education: The successful candidate should have a Bachelor’s Degree in a Technology related field or equivalent certifications. Experience: The successful candidate should have at least 1-2 years’ experience in Tier 1 and 2 technical support. Benefits What Our Ideal Candidate Will Receive: • A company focused on maintaining a great company culture, • An opportunity to make a difference in the company and to be rewarded for doing so, • A company that is always looking to improve while adhering to our core principles., • An opportunity for career growth within the organization, • Competitive compensation package with variable pay potential and benefits

Job Description Location: Newark, NJ / Northern New Jersey (Hybrid Daily Local Travel Required) Employment Type: Contract Role (1099) About Us Were a fast-growing startup working in specialized alternative markets, where precision and reliability are everything. Our team is lean, collaborative, and resourceful. We build systems that run smoothly by paying attention to details most people overlook. Were looking for someone who enjoys solving practical problems, thrives in structured environments, and takes pride in being the person others rely on when things need to be done right. About the Role As a Technical Support Specialist, youll be the steady hand that ensures our operations run without disruption. Youll manage daily workflows, troubleshoot minor technical issues, and step in to complete in-person verification tasks when needed. This role is ideal for someone whos highly detail-oriented, enjoys working with established processes, and can stay calm and focused under time-sensitive conditions. Key Responsibilities • Follow structured procedures and checklists with accuracy and consistency, • Monitor accounts, balances, and system statuses to confirm successful execution, • Troubleshoot routine technical problems and escalate complex cases when necessary, • Keep precise, auditable records of all actions and outcomes Reliable & Structured: You follow through on tasks, keep processes clean, and maintain strong discipline. Calm Under Pressure: You handle live or time-sensitive workflows without losing focus. Tech-Savvy: Youre comfortable navigating online platforms, tools, and browser-based systems. Locally Available: Youre based in NJ (or open to relocating) and can handle daily in-person requirements. Bonus Points • Experience in support, operations, or process-heavy roles (QA, compliance, lab work, customer operations), • Familiarity with structured SOP-driven environments, • Comfort with balancing technical and client-facing tasks, • Achievement in competitive video games or strategy games, • New grads and new workers welcomeWhy Join Us, • Competitive hourly pay with performance incentives, • Flexible schedule with reliable, repeatable workflows, • Opportunity to be part of the core engine of a fast-growing startup, • Clear processes and strong team support so you can perform with confidence