Customer specialist jobs in Middletown, New YorkCreate job alerts

Job Description • Client Helpdesk Specialist, • Description:, • CherryRoad Technologies is seeking to hire a highly motivated and customer-focused Client Helpdesk Specialist to provide on-site technical support while maintaining strong relationships with a client located in Middletown, NY. We are looking for an enthusiastic and motivated individual to join the team. The specialist will have ownership of video streaming services and will assist with traditional helpdesk responsibilities including helpdesk phone calls/emails/VMs and assisting with project tasks., • Responsibilities Include: · Act as one of two primary on-site IT specialists, providing technical support to end users and resolving hardware, software, and networking issues., • Deliver responsive and friendly helpdesk support for both in-person and remote users, working on-site in Middletown five days per week., • Assist with IT projects such as system upgrades, deployments, migrations, and configuration updates., • Contribute to the development of IT policies, procedures, and documentation. o Backup and continuity planning o Infrastructure & network management o Compliance and IT audit preparation • Minimum 2 years of proven experience in IT helpdesk support, desktop support, or similar role., • Strong troubleshooting skills across Windows and common enterprise applications., • Basic networking knowledge (LAN/WAN, VPN, Wi-Fi troubleshooting)., • Experience with audio and video equipment, including projectors and microphones., • Familiarity with video streaming technologies and troubleshooting live streaming events using YouTube integrated with Zoom., • Excellent communication and interpersonal skills, with the ability to interact effectively with clients and internal teams., • 1+ year previous experience with IT ticketing tools., • Ability to work independently on-site, managing multiple tasks and priorities effectively., • Ability to work independently with little supervision. This position is designated as 100% on‑site. Depending on location and business needs, work may occur in a traditional office environment, a hybrid arrangement, or a fully remote setting. Disclaimer This job description outlines the general nature and responsibilities of the role and may be modified at any time to meet evolving business needs. Additional duties may be assigned as required. CherryRoad is an Equal Opportunity Employer. We consider all qualified applicants without regard to legally protected characteristics, including disability and protected veteran status.

Job DescriptionDescription: • 1199 UNION POSITION * EXCELLENT BENEFITS * HEALTH INSURANCE PLANS START AT NO COST *, • Full Time Evening Shift (12pm - 8pm), • The role of the Recreation Specialist is to implement programs on the monthly Recreation Calendar, and work directly with the Residents, promoting participation in individual, group or independent recreation or leisure interests, improving the quality of life for all residents., • Assist in planning and conducting a variety of recreation programs designed to meet the needs, capabilities, and interests of the Residents, • Keep ongoing and accurate progress notes and attendance records of all residents to and from activities, • Help in transporting Residents to and from all recreation programs, • Carry out regular one to one activities with the Residents and record these activities in the attendance book, • Assume responsibility for the physical set-up and break-down of the room when assigned to an activity, • Maintain and display art work for decorations, internal publicity, plants, and all horticulture items, • Assist with special department projects, up to and including, but not limited to pet therapyRequirements:, • Previous experience with geriatric patients is a huge plus!, • CNA (Certified Nursing Assistant) Certification a huge plus!, • High School Diploma or Equivalent, • Work well under pressure & willing to work harmoniously with all staff, • Sincere desire to work with the elderly, chronically ill, and handicapped, • Possess a spirit of cooperation and enthusiasm, • Excellent customer service skills, • Must be able to communicate well verbally with residents, families and staff, • Treat residents and fellow staff with respect, dignity, and compassion, • Must be able to work every other weekend and some holidays *Disclaimer: This is a general job summary for advertisement purposes only. A full comprehensive job description can be provided upon request or during the hiring process.

Job Description Join the country’s leading Cardiac PET provider! Cardiac Imaging Inc. (CII) is looking for talented and ambitious professionals to join our dynamic team and improve patient outcomes across the nation. Despite heart disease being the leading cause of death in the US, most physicians and patients do not have access to the leading technology in Cardiology. At CII, our mission is to create a more accessible healthcare system by enabling all physicians to treat their patients with the most advanced technology – all from the comfort of their own practice. Our innovative team drives this mission forward each and every day with our Mobile and Fixed Cardiac PET Solutions. As we continue to grow, we currently have a tremendous opportunity for a GE Service Engineer who is up for the challenge. Summary/Objective: Responsible for providing technical repair and service work in the field or at the hub for GE PET/CT systems, including ensuring equipment in trailers does not interfere with the safety of operation of the trucks and trailers on roadways. Lead or assist with the installation and servicing of medical imaging equipment and provide assistance to Service Engineers, Technicians as well as Apprentices. Repair, replace or install parts and devices with expertise as required. Essential Functions: The following list of essential functions is not intended to be restrictive or all inclusive. The fact that certain duties may not be listed does not limit the assignment of additional and/or other duties. • Independently complete full mobile unit load inspection to ensure secure road safety, including PET-CT and Uninterrupted Power Supply (UPS) secured to specifications, in addition to checking electrical system for fire hazards and safe operation, quarterly or at least bi-annually, or sooner if problems arise. Exercise discretion to identify whether repairs are needed and, if so, what repairs to make., • Complete safety checklist of mobile unit inspection to identify any abnormalities, weekly for local units, or at least 5-6 times per year for remote units. Exercise discretion to identify whether repairs are needed and, if so, what repairs to make., • Perform trouble shooting and field repairs., • Provide phone support for customers and CII clinical staff regarding technical issues in a professional and friendly manner., • Prepare/perform equipment Preventive Maintenance according to specification and documentation., • Submit and fill out all required paperwork and service reports in a timely manner, no later than48 hours., • Preparing equipment for customer installation, including staging system and testing for functionality including Packing, for PET/CT system, PET system, CT system, elution system, computer, laptop, dose calibrator, blood pressure monitor, ECG system, and systems for image data transfer., • Parts testing at hub locations., • Leading installation and deinstalls as required., • Support team members especially service technicians and service apprentices in their trouble shooting, training and guidance for field repairs or preventive maintenance., • Find spare parts if needed or support Inventory specialist in parts' acqisitions., • Attending or performing training classes for existing or new equipment service., • Inspect and report irregularities, cleanliness, defects of CII assets, including mobile and fixed sites., • Maintain tools and calibration requirements., • Always adhere to safety procedures., • Other related duties as assigned. Supervisor Responsibility: This position has no direct supervisory responsibilities. Work Environment: Hub, mobile unit, and/or provider site. Exposure to varying elements (noise, exhaust, weather, etc.) Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job • Physical activity – talking, hearing, balancing, stooping, kneeling, crouching, reaching, standing, pushing, pulling, lifting, grasping, and fingering., • Medium work – exerting up to 50 pounds of force occasionally and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects., • Visual Acuity – The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. The worker is required to have visual acuity to perform an activity such as: operates machines where the seeing job is at or within arm’s reach; performs mechanical or skills trades tasks of a non-repetitive nature. The work is required to have the visual acuity to operate motor vehicles and/or heavy equipment. Travel: Extensive nationwide travel is required for this position, on a moment’s notice if needed, including overnight stays. Qualifications and Requirements: • An Associate’s degree in electronics or equivalent work experience, • Two (2) or more years of experience as a Service Engineer with an established service organization or OEM servicing GE 690 and/or GE 710 PET/CT systems, or completed CII training., • Basic computer skills, MS Suite, • Valid Driver’s license and clean driving record, • Reliable Transportation, • Ability to travel US wide, • Ability to read operating manuals and instructions, • Ability to communicate fluently both verbally and in writing, • Problem-solving skills and ability to exercise independent judgment and discretion, • Knowledge of electronic safety and procedures, low to high voltage, • Electronics/Mechanical background, • Advanced Knowledge of PET/CT and or PET, • Self-driven, motivation to succeed We believe taking care of our people is the right thing to do. Cardiac Imaging believes that its dedicated employees are its most valuable resource. Employees at Cardiac Imaging are provided with a professional and comfortable work environment, along with a generous benefit package. • Paid Holidays, • Paid Time Off, • Medical/Dental/Vision Insurance, • Flexible Spending Account (FSA), • Healthcare Savings Account (HSA), • Voluntary Short-Term Disability, • Long Term Disability, • Life Insurance/AD&D, • Parental Leave, • Voluntary Life Insurance/AD&D, • Voluntary Accident, • 401(k), • Career Growth and opportunities for advancement

We're looking for candidates with great customer service skills to fill our Remote Customer Service role! This role is entirely remote and offers full-time/Part time hours with flexibility . We are ready to schedule interviews for this week. We're seeking someone who is great with people, building relationships, and putting customers first. Our ideal candidate is eager to grow, ready to learn, and loves a fast-paced atmosphere. Language Requirement: Proficient level English Preferred experience/skills: • Previous experience in customer service or sales is a plus., • Great communication skills, • Ability to listen to and understand customer needs., • Good problem-solving skills, • Comfortable working remotely and independently, • Willingness to learn and develop new skills., • Ability to adapt to change in a dynamic environment., • If this sounds like you, we'd love to chat! What You Can Expect: • Flexible schedule, • 100% Remote position (Work from home), • Hands on training, • Life insurance, • Health insurance reimbursement, • Industry-leading resources and technology We hope to see your application soon!

Job DescriptionSalary: $30,000-$45,000 Delivery Coordinator / Automotive Product Specialist As vehicles are getting more and more technologically advanced and customer service is becoming even more critical, Middletown Honda is in need of a Vehicle Delivery Coordinator to assist our clients in a professional and dynamic delivery process. The ideal candidate is technology-oriented and has exceptional customer service skills. Interested in becoming a sales associate? This position transitions directly into our sales department! Responsibilities • Communicate in's and out's of vehicle to customers, • Expert in all facets of vehicle information and features, • Assist sales department in sales process, • Provide customers with all vehicle information required by manufacturer, • Direct report to the Sales Manager regarding objectives, planned activities, reviews, and analyses., • Ensure all vehicles have fuel, required stickers/buyers guide and are in good condition, • Inspects vehicles to detect damage and to verify the presence of accessories listed on the invoice/addendum, • Ensuring inventory is cleaned, presentable, and properly displaying disclaimers and vehicle information, • Performs other duties as assigned Qualifications • Available to work flexible hours & weekends, • Ready to hit the ground running on learning new product ins & outs, • Fantastic communication skills with your customers, • Professional, well-groomed personal appearance., • Clean driving record, • Ability to work in all weather conditions, • Valid driver's license with good driving record What We Offer • Medical and Dental/Vision Insurance, • 401K Plan, • Paid time off and vacation, • Continued training through the manufacturer Middletown Honda is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This job description in no way states or implies that these are the only duties to be performed by an employee. Additional functions and requirements may be assigned by supervisors as deemed appropriate, based on the employees knowledge, skill and ability as well as his/her mental and physical abilities.

Customer Service / Remote] - Anywhere in U.Medical-Dental-Vision-401(k) with match / Hours: 6p-2a HST - As a Call Center Specialist, you will: Answer incoming calls from clients seeking information about pet hospice services; Provide compassionate and knowledgeable support to pet owners during diffi

As a Commercial Specialist, you'll be a key player in AutoZone's commercial sales and service operations. You'll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. This role combines customer ser

Up to $55K per year / Comprehensive benefits - As a Care Experience Specialist at Charlie Health in the Customer Service sector, you'll: Communicate effectively and compassionately with clients and their families; Provide timely and accurate information to clients regarding their care; Assist with s

Up to $32-hr / Medical-Dental-Vision / HSA-FSA / PTO / Retirement Planning - As a Customer Care Specialist, you will: Provide exceptional customer service and support to Vitu's clients; Resolve inquiries and complaints in a timely and professional manner; Conduct research and gather information to a

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

Customer Service / Remote] - Anywhere in U.New hire stock grant / 401K with match / Generous PTO - As a Customer Support Specialist at SQUIRE, you will: Provide excellent customer service by responding to inquiries and resolving issues in a timely and professional manner; Communicate with customers

Customer Service / Remote] - Anywhere in U.

M-F 12 to 8 pm EST / Competitive compensation / Flexible PTO / Laptop reimbursement / Ongoing training, development, and career growth - As a Customer Support Specialist, you will: Assist customers with technical issues and troubleshooting over the phone and through email; Provide excellent customer

Collections Specialist, you will: Manage and collect outstanding debts from customers in a timely manner; Utilize various communication channels such as phone and email to contact customers and negotiate payment plans; Analyze customer accounts and develop strategies to resolve delinquent payments;

Bonus Eligibility / Competitive Benefits Program - As an Accounts Receivable Specialist, you will: Monitor and process customer payments in a timely and accurate manner; Review and reconcile accounts to ensure accuracy and identify any discrepancies; Communicate with customers to resolve payment iss

The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner. Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete

Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Serv

Requisition number: 2348289 Job category: Healthcare Delivery, Patient Services Optum NY/NJ, is seeking a Radiology Scheduler Call Center to join our team in Mount Kisco, NY. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone. At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together. Optum Radiology, part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Radiology Scheduler Call Center to join our team. The Radiology Scheduler Call Center is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals. Schedule: Tuesday through Friday 37.5 hours of work week from 9:00 am to 5:00 pm. Saturdays from 8:00 am to 3:00 pm. Schedule will be determined by supervisor upon hire. Location: 109 Rykowski Lane, Second Floor, Middletown, NY 10941 Primary Responsibilities: * Obtain accurate and updated patient information, such as name, address, insurance information * Maintain an average of 62 plus Inbound calls daily * Perform insurance verification during scheduling * Scheduling radiology procedures in an organized and efficient manner * Knowledge of medical terminology and radiology procedures and requirements * File, Fax and maintain medical records * Confirms and schedule appointments * Answering outgoing telephone calls promptly and courteously * Perform referral documentation promptly * Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies of lab results or specialist reports * Adhere to the standards identified via Sparq regarding Optum Employee Policies * Work cohesively with fellow employees to achieve specific team goals * Comfortable working in high pace environment * Participate in planning, coordinating, and implementing care in conjunction with the multidisciplinary team in accordance with the Plan of Care * Assure the continuity of care through scheduling and tracking systems * Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations * Comply with administrative policies to ensure quality of care * Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and / or scanning documents and assigning to the appropriate electronic chart * All employees are expected to keep abreast of current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements * Crosstrain and help in other locations if needed * Performs other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: * Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays * Medical Plan options along with participation in a Health Spending Account or a Health Saving account * Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage * 401(k) Savings Plan, Employee Stock Purchase Plan * Education Reimbursement * Employee Discounts * Employee Assistance Program * Employee Referral Bonus Program * Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * High School Diploma/GED (or higher) * 1+ years of computer proficiency experience (multi-tasking through multiple applications including Microsoft Outlook, Excel, and Word) * 1+ years of customer service or healthcare related experience * Ability to work a 37.5-hour work week: * Tuesday through Friday from 9:00 am to 5:00 pm * Saturdays from 8:00 am to 3:00 pm Preferred Qualifications: * 1+ years of experience in a call center * 1+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records * Experience working with an electronic health record (EPIC) * Experience working with scheduling programs * Knowledge of Radiology * Knowledge of medical terminology Soft Skills: * Ability to work independently and maintain good judgment and accountability * Demonstrated ability to work well with health care providers * Strong organizational and time management skills * Ability to multi-task and prioritize tasks to meet all deadlines * Ability to work well under pressure in a fast-paced environment * Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.15 to $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED

The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner. Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete

The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist. Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and p

A travel planning company is seeking a Remote Vacation Planning Specialist to assist clients with vacation planning and coordinate travel arrangements. The ideal candidate should possess strong customer service and communication skills and be comfortable working remotely.

A leading retail company is looking for a Customer Service Specialist to support Spanish and English-speaking customers from a remote environment. Candidates should have at least 12 months of customer service experience and be able to manage a high volume of inquiries. Responsibilities include troub

A healthcare services provider is seeking a Bilingual Customer Service Representative to provide support and service to patients and clients. This remote role requires handling high-volume calls related to billing and medical claims, using established procedures to ensure compliance and customer sat

A leading retail company is hiring a Spanish Bilingual Customer Service Specialist to assist customers via inbound calls from home. Ideal candidates should have at least a year of customer service experience and be capable of navigating multiple systems.

Position Overview As a Bilingual Customer Service Representative at GetixHealth, you will be on the front lines of delivering exceptional service and support to patients and clients. Overview Are you the type of person who loves solving problems, bringing smiles to people’s faces, and making a pos

A leading spa organization in Florida is hiring a Licensed Facial Specialist to provide top-tier skincare services and promote wellness.Candidates should have a minimum of 5 years experience, with strong retail skills and a customer service orientation.The role offers a competitive compensation pack

A healthcare organization in Town of Florida, New York, is hiring a Patient Service Specialist to handle patient registrations, verify insurance eligibility, and ensure compliance with Medicare regulations.Candidates should have a High School diploma and at least one year of customer service experie

A healthcare services company in Margate, FL, is seeking a Customer Service Rep to triage authorizations and direct beneficiaries to appropriate medical care. Candidates must be bilingual in English and Spanish, possess customer service skills, and ideally have call center experience. This role requ

As a Customer Relations Specialist, you are often the first face our customers see and the voice between customers and technicians. You are friendly and willing to work as part of customer-focused team.

As a Virtual Customer Care Specialist, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and r

As a Customer Support Specialist, you will be responsible for providing exceptional service and support to customers, including: respond to customer inquiries via phone & in person.

Communicates regularly with drivers, coworkers, and customers in person, by phone, and electronically. Together, we’ve created a positive culture that’s driven by our core values – like dignity and respect, a customer-first approach, safety and more. You‘ll see it in our commitment to our pe

Delivers accurate documentation and timely assistance to strengthen customer relationships and improve operational efficiency. Coordinates with terminal operations to optimize pickup and delivery times based on customer needs. Responds to customer requests across multiple channels to resolve issues

Now hiring an experienced PayPal Customer Support Specialist to perform daily responsibilities with dedication.

Customer Service Specialist Remote Job Duties: • Quickly getting up to speed on Occipital products as it relates to Augmented Home and their technical foundations. Addressing any customer trends by creating new support content (e. A