Buscar empleo: 410 ofertas de trabajo de customer success operations en Paterson, New Jersey (octubre 2026)

$175000–$195000 anual

Reports to: Chief Development Officer With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! WHAT WE ARE HUNGRY FOR The Vice President of IT will drive the strategic vision, implementation, and oversight of all technology systems. This role ensures that technology supports and advances the company's operational goals, growth initiatives, and guest experience, while maintaining the highest standards of data security and system performance. The VP of IT will oversee the implementation of robust cybersecurity frameworks, and ensure compliance with industry best practices, while managing network systems to guarantee reliability, and protection of company and customer data. KNOWLEDGE AND RESPONSIBILITIES • Oversee the planning, execution, and successful placement of all new technology systems, including POS, back-office, digital ordering, and other QSR technologies while ensuring integration and minimal disruption to operations., • Build and maintain strong relationships with technology vendors, service providers, and strategic partners. Negotiate contracts, manage performance, and ensure vendors deliver solutions that align with business needs and budget., • Collaborate with cross-functional leaders to align technology initiatives with business objectives., • Develop and execute IT roadmaps that support company growth, operational efficiency, and innovation., • Identify emerging technologies and trends relevant to the QSR and bakery café industry., • Evaluate and initiate new solutions that enhance the guest experience, drive operational excellence, and create competitive advantage., • Provide leadership and oversight for the performance, security, and maintenance of all IT systems and ensure high system availability and data integrity., • Oversee the development and implementation of data policies. Ensure secure, compliant, and effective data collection, storage, analysis, and reporting to support informed decision-making within the organization., • Implement and oversee cybersecurity, manage network systems, and ensure compliance, • Other duties may be assigned WHAT YOU NEED TO HAVE • Ideal for a strong Director ready to take the next step in their career. This role offers an excellent opportunity for a proven leader to expand their impact and grow within a dynamic, fast-paced organization., • Bachelor's degree in information technology, Computer Science or equivalent work experience., • Progressive leadership experience in a fast paced and rapidly growing retail environment., • Proven experience leading large-scale systems implementations and managing vendor partnerships., • Strong knowledge of POS systems, digital ordering, loyalty platforms, and back-office systems., • Excellent strategic thinking, problem-solving, and communication skills., • Demonstrated ability to lead and develop high-performing IT teams., • Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members., • Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment., • Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high-performance standards., • High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated, and driven., • Teams Win! Must be a team player who fosters a collaborative and engaged teamwork environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture. SWEET BENEFITS • Competitive compensation, • Free Cake for your Birthday, • Medical, Dental, Vision benefits, • 401K Retirement Plan, • Paid time off, paid Holidays, • High Performance Culture

Packanack Lake, Wayne

Essential Duties and Responsibilities: • Offers friendly service to all guests, • Takes customer orders, maintains fast, accurate service, and positive guest relations, • Operates grill and in an efficient and safe manner, • Ensures company standards on equipment, facility, and grounds are maintained, • Ensures food quality and 100% customer satisfaction, • Maintains the restaurant with regards to cleanliness, neatness and customer accessibility, • Uses the company cash register accurately and maintain proper control of company assets, • Works as a team member to support other restaurant employees in their duties, • Receive payments by cash, credit or debit cards, and gift cards, • Issue receipts, refunds, or change due, • Assist customers by providing menu information and resolving their complaints or concerns, • Readily identify prices of menu items and calculate bill using POS, • Enthusiastically greet customers entering restaurant, • Answer customers' questions and provide information of store's policies and relevant procedures about the preparation or cooking process, • Maintain a clean and orderly register area, • Mix Milkshakes and other beverages as necessary, • Complete other general cleaning duties such as emptying trash cans and cleaning dining area, • Stock and maintain fountain machine, • Ensures food quality at all times, • Other duties and responsibilities as assigned by your supervisor Qualifications - Knowledge, Skills and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Education/Experience: Successful Candidates/Employees of this position must have a High School Diploma or GED. In addition, 1 year of experience in either a food service or retail environment is also preferred. Experience in providing customer service and a desire to grow in the food industry is strongly preferred. You must have a very hands on work style and be actively involved in all daily functions of the store., • Certifications: A NYC Food Handlers License is not required to be considered for this position but is preferred., • Language Ability: Good communication and interpersonal skills are required. The ability to read and comprehend simple instructions, short correspondences, and memos is necessary. The position also requires the ability to write simple correspondences and the ability to effectively communicate with co-workers and customers. This position requires that you are able to convey information effectively and accurately, vocalize clearly and loudly enough to be heard in a noisy environment and proficiently speak, read, and write the English language., • Math Ability: The position requires the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals knowledge of simple math and its application to receiving and disbursing cash., • Reasoning Ability: The position requires the ability to solve practical problems and deal with a variety of situations and people. You will need the ability to apply general rules of the job to successfully solve problems that may occur without involving the manager. Strong analytical and decision-making skills are needed., • Computer Skills: Must be able to operate cash register., • Physical Demands: The position's physical demands require work in a restaurant/kitchen environment with moderate to loud noise levels, varying temperature conditions and possible direct exposure to hazardous substances, such as hot oil. While performing the duties of the job, the employee is regularly required to sit, stand, travel and react quickly to deadlines, sometimes with little notice. The employee is often required to stand for long periods; walk, bend, kneel, and reach with hands boxes or food containers typically weighing 50 pounds or less, without restrictions. May be required to use stepladder. Finger dexterity is required for use of cash register. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to travel as needed., • Hospitality: Actively look for ways to help customers, provide as much information as requested. Infer possible customer needs, as it may be their first experience at the restaurant. Knowledge of, quality standards of service, store policies regarding customer interaction, assessment of customer needs and customer satisfaction are all necessary., • Active Listening: Give full attention to what customers are saying, be able to listen to and process the customers' order without losing track., • Social Perceptiveness: Be aware of customers' reactions, both verbal and nonverbal, and understand why they are reacting this way. Understand the boundaries of appropriateness.

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RazerStore Paramus

Seasonal Retail Sales Associate

hace 11 días

Jornada completa

Paramus

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric experience that will put you in an accelerated growth, both personally and professionally. Job Responsibilities As a Seasonal Retail Sales Associate at the RazerStore, you will be crucial in delivering outstanding customer service and ensuring a positive shopping experience during our peak season. Your role will involve assisting customers, managing merchandise, and contributing to the store's overall success during our busiest time of the year. Pay Rate: $15.92/hr Essential Duties And Responsibilities Deliver exceptional customer service by greeting, assisting, and recommending products. Drive sales through effective demonstrations, upselling, and cross-selling. Meet and exceed sales targets and KPIs. Maintain a clean, organized, and visually appealing store. Stay updated on product knowledge, industry trends, and promotions. Handle inquiries, complaints, and returns efficiently. Collaborate with the team to achieve store goals and create a positive work environment. Assist with product selection, provide information, and showcase products. Operate the cash register and process transactions accurately. Maintain flexible availability, including evenings, weekends, and holidays. Enforce company policies and perform other assigned duties. Other duties as assigned. Qualifications Pre-Requisites : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. High school diploma or equivalent required Minimum of 1 year of retail sales experience, preferably in a gaming or electronics store Strong communication, interpersonal, and customer service skills Ability to multi-task and work in a fast-paced environment while being attentive to customers Basic math and computer skills required Knowledge of basic POS principles and cash handling Passion for gaming and knowledge of gaming products Self-motivated with a drive to achieve and exceed sales targets Excellent problem-solving skills and attention to detail Availability to work flexible hours, including evenings, weekends, and holidays Must be at least 18 years old to apply. Physical Demands Occasionally lift, carry, and/or move up to 50 pounds. Stand and walk for extended periods throughout the shift. Use hands to operate equipment, including a cash register and handheld scanner. Reach above and below shoulder level. Bend, stoop, kneel, and crouch to stock shelves and retrieve merchandise. Communicate effectively with customers and team members, including speaking and hearing. Occasionally sit, climb a step stool or ladder, and push or pull carts and merchandise fixtures. Salary Ranges $13.30 - $24.80 (per hour) Disclaimer: Exact compensation may vary based on skills, experience, and location. Razer is proud to be an Equal Opportunity Employer. We believe that diverse teams drive better ideas, better products, and a stronger culture. We are committed to providing an inclusive, respectful, and fair workplace for every employee across all the countries we operate in. We do not discriminate on the basis of race, ethnicity, colour, nationality, ancestry, religion, age, sex, sexual orientation, gender identity or expression, disability, marital status, or any other characteristic protected under local laws. Where needed, we provide reasonable accommodations - including for disability or religious practices - to ensure every team member can perform and contribute at their best.

Essential Duties and Responsibilities: • Offers friendly service to all guests, • Takes customer orders, maintains fast, accurate service, and positive guest relations, • Operates grill and in an efficient and safe manner, • Ensures company standards on equipment, facility, and grounds are maintained, • Ensures food quality and 100% customer satisfaction, • Maintains the restaurant with regards to cleanliness, neatness and customer accessibility, • Uses the company cash register accurately and maintain proper control of company assets, • Works as a team member to support other restaurant employees in their duties, • Receive payments by cash, credit or debit cards, and gift cards, • Issue receipts, refunds, or change due, • Assist customers by providing menu information and resolving their complaints or concerns, • Readily identify prices of menu items and calculate bill using POS, • Enthusiastically greet customers entering restaurant, • Answer customers' questions and provide information of store's policies and relevant procedures about the preparation or cooking process, • Maintain a clean and orderly register area, • Mix Milkshakes and other beverages as necessary, • Complete other general cleaning duties such as emptying trash cans and cleaning dining area, • Stock and maintain fountain machine, • Ensures food quality at all times, • Other duties and responsibilities as assigned by your supervisor Qualifications - Knowledge, Skills and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Education/Experience: Successful Candidates/Employees of this position must have a High School Diploma or GED. In addition, 1 year of experience in either a food service or retail environment is also preferred. Experience in providing customer service and a desire to grow in the food industry is strongly preferred. You must have a very hands on work style and be actively involved in all daily functions of the store., • Certifications: A NYC Food Handlers License is not required to be considered for this position but is preferred., • Language Ability: Good communication and interpersonal skills are required. The ability to read and comprehend simple instructions, short correspondences, and memos is necessary. The position also requires the ability to write simple correspondences and the ability to effectively communicate with co-workers and customers. This position requires that you are able to convey information effectively and accurately, vocalize clearly and loudly enough to be heard in a noisy environment and proficiently speak, read, and write the English language., • Math Ability: The position requires the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals knowledge of simple math and its application to receiving and disbursing cash., • Reasoning Ability: The position requires the ability to solve practical problems and deal with a variety of situations and people. You will need the ability to apply general rules of the job to successfully solve problems that may occur without involving the manager. Strong analytical and decision-making skills are needed., • Computer Skills: Must be able to operate cash register., • Physical Demands: The position's physical demands require work in a restaurant/kitchen environment with moderate to loud noise levels, varying temperature conditions and possible direct exposure to hazardous substances, such as hot oil. While performing the duties of the job, the employee is regularly required to sit, stand, travel and react quickly to deadlines, sometimes with little notice. The employee is often required to stand for long periods; walk, bend, kneel, and reach with hands boxes or food containers typically weighing 50 pounds or less, without restrictions. May be required to use stepladder. Finger dexterity is required for use of cash register. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to travel as needed., • Hospitality: Actively look for ways to help customers, provide as much information as requested. Infer possible customer needs, as it may be their first experience at the restaurant. Knowledge of, quality standards of service, store policies regarding customer interaction, assessment of customer needs and customer satisfaction are all necessary., • Active Listening: Give full attention to what customers are saying, be able to listen to and process the customers' order without losing track., • Social Perceptiveness: Be aware of customers' reactions, both verbal and nonverbal, and understand why they are reacting this way. Understand the boundaries of appropriateness.

About FreshDirect At FreshDirect, we are reinventing the grocery experience. Since day one, our mission has been simple: bring the best, freshest food directly from the farm to people’s home – faster, fresher, and smarter than anyone else. We are not just a food company – we are a technology-powered, customer-obsessed team building the most innovative end-to-end food supply chain in the industry. From proprietary routing systems to our state-of-the-art fulfillment center, every part of our business is designed to deliver unmatched quality, convenience and care. We partner directly with farmers, fishermen, and artisans to source the highest quality ingredients, then use smart data, automation, and logistics to get them to our customers’ door at peak freshness. It’s grocery shopping reimagined and we are just getting started. If you are passionate about innovation, care about what people eat, and want to be part of a team doing what no one else is doing, come build the future of food with us. The New Jersey Route Driver is responsible for providing efficient and safe delivery of boxes to our customers within the NJ Area. A driver operates a refrigerated truck and also operates a hand truck to assist when making deliveries. Our drivers deliver orders to the appropriate destination within a scheduled time. They are expected to provide professional customer service and timely reporting to supervisors and assigned dispatchers regarding lateness, damaged or missing products. Responsibilities and Working Conditions: • Provide an efficient and safe delivery of boxes to our depots within the NJ area, • Operates a refrigerated truck and also operates a hand truck to assist when making deliveries, • Deliver orders to the appropriate destination within a scheduled time, • Provide professional customer service, • Provide timely reporting to supervisors and assigned dispatchers regarding lateness, damaged or missing products, • Must be able to lift 50 pounds., • In a workday: standing/walking 6-10 hours or more, • Hand use: single grasping, fine manipulation, pushing and pulling, • Work requires the following motions: bending, twisting, squatting and reaching, • Exposure to FDA approved cleaning chemicals, loud noises, flashing lights, • Constant exposure to temperatures: <-10 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), • Ability to work in a wet and cold environment, • Ability to work a flexible schedule including nights, weekends, and holidays as needed, • Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery, • Ability to work in other areas of the business as needed Qualifications: • Must embody and demonstrate company values and culture, • A minimum of 2 years of RECENT commercial truck driving experience, • No degree required, • Ability to clearly communicate and read in English, • Must be able to work weekends (Saturday & Sunday) and Holidays, • Must be able to work a flexible shift (mornings and/or evenings), • Ability to complete all basic and recurring training, • Must be able to deliver orders up to 50 lbs in weight to the appropriate destination within a scheduled time [this may include walking up or down several flights of stairs], • Must be comfortable interacting with customers, • Must have a strong commitment to customer service and safe, • Comfort /familiarity with basic smartphone operations, • Ability to utilize smartphones for two-way communication with our Operations Team, • Must embody and demonstrate company values and culture, • 21 years of age or older, • Must have a valid NY, NJ, CT driver license, • Ability to prioritize and make decisions independently, • Ability to navigate a route successfully & independently, • 3 points or less on a motor vehicle report, • No suspensions within the past 12 months and no more than 1 suspension in the past 3 years, • No more than 1 accident in the past three years, • Cannot have more than 3 moving violations within the past 3 years Why Join FreshDirect? · Time to Recharge: Enjoy generous Paid Time Off, Safe & Sick Leave, and Paid Holidays so you can rest, reset, and spend time on what matters most. · Comprehensive Health Coverage: We’ve got you covered with medical, vision, dental, and voluntary disability benefits designed to support you and your family’s well-being. · Future-Ready Finances: Build your future with our 401(k) plan and gain peace of mind with life insurance benefits. · Workplace You’ll Love: Our modern Bronx campus features a state-of-the-art facility, a full gym, an inviting cafeteria, and an employee market. We also provide free parking and a shuttle service from nearby MTA stations for an easy commute. · Growth & Development: Your career growth matters to us. We offer leadership development programs, plus exclusive tuition discounts through our partnerships with local colleges. Exclusive Perks: Get a 20% employee discount on FreshDirect online orders and our wine store. Shop amazing deals at our on-site employee market and join fun engagement events and vendor spotlights where you can sample the very best of what we offer. Our Culture We embrace an in-office culture, composed of individuals who thrive on the collaboration and energy that comes from working together in a shared space. We are looking for people who excel in this environment, where physical presence enhances connections and engagement. At FreshDirect, we've created an environment that thrives on teamwork, where associates can innovate, grow, and have successful careers. Many of our leaders have successfully come up through our ranks. Because of our team's extraordinary efforts, we are a leading innovator in the e-commerce and grocery industries. Equal Opportunity We are proud to be an equal opportunity employer. Fresh Direct, LLC and its affiliates do not discriminate against applicants or employees because of their race, color, citizenship status, national origin, ancestry, gender, disability, sexual orientation, age, religion, creed, marital status, veteran status, domestic violence victim status, political affiliation, or any other factor protected by federal, state, or local law. Disclaimer The above statements are intended to describe the general nature and level of work being performed by the Team member(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization.

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Market St Check Cashing

Bi-Lingual a plus but not required We are seeking a dynamic and detail-oriented Teller to join our financial services team. As a Teller, you will be the friendly face of our bank, providing exceptional customer service while efficiently processing transactions and managing banking operations. Your role is vital in fostering positive customer relationships, ensuring compliance with financial regulations, and supporting the overall success of our branch. If you thrive in a fast-paced environment and are passionate about helping clients achieve their financial goals, this opportunity is perfect for you! Responsibilities Handle daily cash transactions with accuracy, including deposits, withdrawals, and payments, ensuring proper cash drawer handling and balancing at the end of each shift Provide excellent customer service by addressing inquiries, offering banking product information, and guiding clients through various financial services Process loan origination requests, including documentation review and initial application processing, supporting the loan processing team as needed Detect and prevent potential fraud by monitoring account activity and adhering to banking regulatory compliance standards Manage customer relationships through relationship management techniques, upselling banking products and services to meet client needs Utilize banking software and Microsoft Office tools to record transactions, update customer information, and generate reports Maintain thorough knowledge of banking products, financial regulations, and industry best practices to ensure accurate processing and compliance Skills Strong customer relationship management skills with a focus on delivering personalized service Proficiency in processing cash transactions accurately using cash handling procedures and retail math skills Knowledge of banking software systems and Microsoft Office applications for data entry and reporting Ability to perform basic math calculations quickly and accurately, including debits & credits and 10 key typing skills Understanding of financial compliance regulations related to banking operations and fraud prevention techniques Excellent communication skills to effectively interact with customers and team members Ability to handle cash drawer balancing, cash management tasks, and cashiering responsibilities efficiently Join our team as a Teller to make a meaningful impact on our customers' financial journeys! Bring your enthusiasm for financial services, technical proficiency, and dedication to excellent customer care. We value your expertise in banking operations and look forward to supporting your growth in a vibrant work environment.

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