Customer success jobs in Jersey City, New Jersey - Page 5Create job alerts

City: NYC, NY Onsite/ Hybrid/ Remote: Hybrid (3-4 days a week Onsite)Duration: 24 months Rate Range: Up to$92.5/hr on W2 depending on experience (no C2C or 1099 or sub-contract) Work Authorization: GC, USC, All valid EADs except OPT, CPT, H1B • BS degree in a STEM field, • Strong backend development experience with Scala (or Java as solid backup), • Experience building and integrating REST APIs, • AWS services (ECS, DynamoDB, Kinesis, Lambda, etc.) or equivalent cloud infrastructure experience (GCP nice-to-have), • Exposure to Golang is a plus, • Design, build, and maintain scalable backend systems supporting media subscription and commerce platforms., • Develop RESTful web services leveraging relational and/or NoSQL databases., • Contribute to high-quality, production-ready code using Scala, Cats Effect, http4s, Play, and Golang., • Collaborate with cross-functional engineering teams in an agile environment, contributing throughout the full software development lifecycle—from design through deployment and maintenance., • Implement automated testing at unit, integration, and functional levels to ensure system reliability and fault tolerance., • Participate in technical design discussions, architecture reviews, and continuous improvement of engineering practices., • Champion engineering excellence by focusing on code quality, resiliency, and customer satisfaction., • 5+ years of professional software development experience delivering high-quality, scalable backend solutions., • Strong knowledge of object-oriented or functional programming principles., • Hands-on experience with cloud-based systems, especially in AWS or GCP environments., • Proven ability to design resilient, fault-tolerant systems with a focus on maintainability and performance., • Excellent collaboration and communication skills with a focus on problem-solving and team success., • Commitment to continuous learning and growth in a fast-paced, evolving technology landscape.

We're looking for a Customer Success Manager to join our fast-growing team and serve as the trusted partner for our small business customers.

Help to continuously improve the Kpler Customer Success process (knowledge base articles, internal tools, support FAQs, etc. You are client-focused, capable of adapting to the customers' needs, and have strong communication skills. If you thrive on customer satisfaction and turning ideas into realit

As our first Customer Success Manager, you will report to the CEO and work closely with him and our Support and Sales team on client onboarding, retention, upsells, and overall customer satisfaction. You have at least 1 year of experience in a Customer Success Manager role (or similar) and can point

Senior Customer Success Managers work closely with our Support and Onboarding teams to ensure clients are set-up for success and the transition to Customer Success is smooth. Customer Success Managers are responsible for partnering with customers to promote their full adoption of Motorola products a

Customer Success analyzes customer experiences on the company's commercial technologies and platforms and integrates customer perspectives and data into the design and management of commercial technologies. What Customer Success contributes to Cardinal Health. This job family interfaces with Custome

The Customer Success Manager will be responsible for generating repeatable strategy of technology adoption for AvePoint customers. Determining individualized customer success plans for your customers, utilizing net promoter score (NPS) metrics and other customer data. Working closely with account ma

A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. This position involves contributing to HashiCorp's offerings, now part of IBM, which

Unit is a market leader in embedded finance.We offer ready-to-launch financial services - like banking and capital - and serve millions of end-users across ~100 customers, including Wix, Bill.We're repeat founders with technical backgrounds, working hard to build a successful company that we're prou

At Squarespace, we believe great relationships drive great results.We're looking for a Customer Success Manager (CSM) who is passionate about driving growth for a portfolio of SMB commerce customers and is excited to join us in establishing a brand new customer success motion from the ground up-some

DISQO's mission is to build the world's most trusted ad measurement platform that fuels brand growth.The world's largest brands, agencies, and media companies trust DISQO for expert insight and AI-driven intelligence about their advertising performance across all platforms.We capture people's sentim

Customer Success, Account Management, or Client Support within. Customer Success Representative. This role will focus on building strong client relationships, ensuring smooth onboarding, and supporting customers to achieve success with our compliance and fraud-prevention technologies.

As a Customer Success Manager at Regard, you will own the full customer journey from integration and onboarding, to renewal and expansion. This role will report to the VP of Customer Success, and will work closely with sales, marketing, training, product and technical teams to ensure a world-class c

This is a rare opportunity to help build a flagship robotics company from the ground up-and to do work that will truly matter, reshaping what people believe is possible in robotics. Reflex Robotics is building affordable ($10k) wheeled humanoid robots to automate dangerous and repetitive tasks in ma

B2B or SaaS companies, for example, solutions engineer, implementation consultant, technical account manager, customer success engineer, or product-oriented operations.

Senior Enablement Program Associate - Technical Solutions Enablement.New York City (Hybrid, 3 days in office per week).The Technical Solutions (TS) Enablement team empowers Datadog's global post-sales organization-including Support, Customer Success, and Sales Engineering-with the skills, tools, and

A Customer Success Manager who will be responsible for managing Nitra’s customers and channel partners. Proven track record (2+ years) of success as a Customer Success Manager or similar role. Providing a first-class customer experience to all customers and partners, ensuring their needs are met.

As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experi

A successful Lead Client Success Manager brings a blend of scientific fluency, project management discipline, and strategic client engagement. The Lead Client Success Manager reports directly to Sarah Bauer, Vice President of Client Success. The Lead Client Success Manager is a high-impact, customer

Collaborate cross-functionally with Sales, Product, and Leadership to ensure strategic alignment and customer advocacy. A leader who models professionalism, empathy, and confidence with the ability to coach a team to perform at a world-class level. We stay close to our customers from leadership to

The Senior Program Manager, Enterprise Customer Success will lead the design, implementation, and optimization of customer success programs for our most strategic enterprise accounts. Design and lead scalable customer success programs for enterprise customers. Senior Program Manager, Enterprise Cust

You can enhance your success by joining our dynamic team today! As a Campus Retail Associate, you will provide superior customer service to our customers and support store leaders in all facets of retail operations to ensure the store is operating at optimal performance. We believe in creating retai

You will be the customer's internal advocate, helping ensure an excellent Method experience, and gathering feedback to shape Method's product roadmap. We built Method to propel the next decade of consumer finance. Method's APIs are redefining financial connectivity with real-time read-write access t

Develop a comprehensive Customer Business Plan that aligns with the principals' business priorities and drives long-term success. Share information and customer/principal insights with team members to build organizational capacity and drive collective success. Are you a dynamic professional with a p

We stay close to our customers from leadership to engineers and work together to solve real problems with urgency and care. Harvey is hiring an Enterprise Customer Success Leader to build, lead, and scale a high-performing team of Customer Success Managers focused on our enterprise clients. The te

Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world. Overseeing and participating in regional & executive QBR's for sales

As a rapidly growing business, there are endless opportunities to grow your career with Merkle Science. Merkle Science provides blockchain transaction monitoring and intelligence solutions for web3 companies, digital asset service providers, financial institutions, law enforcement and government age

Manage and identify new opportunities for one-to-many customer programs to efficiently drive success at scale, support business-wide adoption, and deepen Airtable proficiency. To learn more about our comprehensive benefit offerings, please check out Life at Airtable. Airtable is the no-code app plat

Lead cross-functional team, across marketing, pre-sales, sales, alliances, enablement, GTM Ops and customer success, to build & evolve a set of differentiated value propositions and associated sales collateral (e. Provide inputs / shape the development of high-quality assets, building in appropriate

Background in professional services with demonstrated success retaining and growing client relationships. Competitive compensation package with total cash compensation of $115,000-$140,000, including base salary and performance-based variable compensation tied to client success and portfolio growth.

VideaHealth is a cutting-edge AI-powered solution for dentistry, developed by a team of business operators, engineers, AI scientists, and clinicians spun out of MIT.Our vision is to be the first company to diagnose a billion people globally.Our product is already used by thousands of dental clinicia

More than 40 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster. Accelerate customer success by orchestrating smooth product adoption and leveraging GitLab's full spectrum of technical resources. The sales field in Enterprise is mad

Nuuly is looking for a customer success associate that will be responsible for delivering exceptional service and creating a seamless experience for our customers via telephone, email and chat on a daily basis.Reporting to the customer success supervisor, you will communicate with new and potential

As part of a global leader in grid integration and energy innovation, you'll work at the intersection of technology, strategy, and customer success.

AWS is one of Amazon's fastest growing businesses, servicing millions of customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. As an Amazon Web Services (A

Director, Legal Thought Leadership & Editorial. As Director, Legal Thought Leadership & Editorial, you will develop and scale an expansive content engine that drives our go-to-market success, strengthens brand authority, and inspires global audiences. Advocate for the voice of the customer throughou

The purpose of a Guest Services Manager is to consistently deliver results that contribute to overall success of the hotel and the department by accomplishing performance objectives linked to revenues, business effectiveness and efficiencies and delivering exemplary customer service. Works with the

As a Partner Success Manager (PSM) for Xero, you are responsible to deliver a best in class customer experience to established Xero partners. In this dynamic role you will focus on partners who are currently on a business plan and will support them in implementing Xero, fulfilling their contract for

As Sales Supervisors at Tesla, you lead our sales floor teams, ensuring an outstanding customer experience, fostering team development, and overseeing daily sales operations to drive success. Dedicated and ethical approach to sales and sales operations. Without the salesperson license, you cannot en

We are looking for a Professional Services Project Manager to lead client implementation and change projects across our global customer base. Project Delivery Success Rate: % of projects delivered on time, on budget, and in scope. Professional Services Project Manager.

As a Director of Product Marketing, you will be a part of Pixability's growing marketing team and work cross-functionally with Product, Customer Success, and Sales. Work as part of a product marketing team to implement comprehensive product marketing strategies, such as go-to-market frameworks, that

Ensure high quality customer experience to new and existing customers. A proven track record in Customer Success and/or Sales. In this role, you will be responsible for leading and running a sub-team of Customer Success Managers and/or Associates and leading the sub-teams revenue within the region.

Surface customer success stories, and help build a list of reference customers. SmarterDx is seeking a Director, Customer Success who can help our customers thrive. Partner with the VP of Customer Success to develop team tools, templates and processes, such as implementation plans, CS playbooks, and

Legal Customer Success experience. Support customers in their onboarding and account set up. Assist with customer queries and requests in a timely manner.

We're a fast-growing YC-backed startup using AI to simplify complex labor compliance processes for energy, infrastructure and other construction projects. Our platform automates prevailing wage and apprenticeship compliance audits, significantly reducing errors and administrative workload. By stream

The Client Success Manager will also open larger solution opportunities and introduce Sales and Customer Success Managers. An InvestCloud Client Success Manager is responsible for maintaining deep customer relationships to drive account revenue retention and growth. By collaborating with internal pa

Partner with Business Intelligence and Finance to deliver insights that guide operational and strategic decisions. Strong understanding of professional services, customer success, and support business models. Experience managing business rhythms (OKRs, QBRs, forecasting, dashboards) and executive go

Customer Success Support Associate & Executive Assistant (B2B SaaS). You will often liaise cross-functionally between sales, customer success, client experience, support, and the data transfer team for all things onboarding and implementation. Infrequency weekend availability as needed for customers