Customer support specialist jobs in Albany, NYCreate job alerts

K per year - As a Customer Support Specialist you'll: Be the first point of contact for users and creators, managing inquiries via Intercom; Troubleshoot and resolve issues with clear, easy-to-follow guidance; Work with the team to tackle complex problems and escalate when necessary; Keep custome...

Customer Service / Fully Remote] - Anywhere in U.As a Customer Support Specialist you'll: Use the customer service management system, Jira, to field and manage customer support requests; Serve as first point of contact on the service desk, working to quickly and completely resolve customer issues...

Customer Service / Remote] - Anywhere in U.Up to $75K per year + bonus / Medical, dental & vision / PTO / 401k match - As a Member Experience Specialist you'll: Be the face of Facet to the customer, providing timely, professional, and friendly customer app support; Ensure every member interaction...

Customer Service / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Support Specialist you'll: Handle questions, comments and complaints regarding Spear products and services in a timely and accurate way, via phone, email or chat; Ensure timely and a...

Customer Service / Fully Remote] - Anywhere in U.Up to $51,251 per year / Health, dental, and vision / PTO / 401k match - As a Customer Experience Specialist you'll: Manage and oversee all live event issues and support; Document all event issues and changes, steps to resolution, and communication...

Customer Service / Fully Remote] - Anywhere in U.Up to $22 per hour - As a Support Services Specialist you'll: Passionately support ClubOS's commitment to creating an outstanding experience for each of their customers; Handle calls and email requests from customers and answer questions; Work to r...

Competitive pay / Chats, emails, and social only (no phones) - As a Customer Support Specialist you'll: Answer customers' questions and resolve any issues that they may be facing; Identify problem areas and flag them to the concerned team; Ensure customer satisfaction, and work on collecting and ...

No phones - As a Customer Support Specialist you'll: Deliver a 'WOW' customer experience through email and chat to assist a diverse range of end users; Take ownership of customer issues, diving deep to uncover root causes, solving problems effectively, and providing valuable feedback to improve p...

Competitive pay / Health, dental & vision / 401k - As a Member Support Specialist you'll: Manage a large number of inbound phone calls, emails, and LiveChats daily; Become an expert in Synergy Pet Group's products and processes; Identify and understand the needs of each customer, manage expectati...

Job Description We Are Accenture's Salesforce practice, and we live to see what this platform can do. Since we were one of the first on the scene, we're the largest global Salesforce practice, not to mention one of the best. In fact, we are the industry-leader for building Salesforce soluti...

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Company : Highmark Inc. Job Description : JOB SUMMARY This job will deliver value to the Health Plan, and its beneficiaries enrolled in Risk Adjusted government programs such as Medicare Advantage (MA) and Affordable Care Act (ACA), using skills including but not limited to Hierar...

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do somethin...

NY HELP Yes Agency Temporary and Disability Assistance, Office of Title Temporary Assistance Specialist 1 or Trainee 1 or 2 (NY HELPS) Occupational Category Other Professional Careers Salary Grade 18 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Ran...

Duties Description This position is located within the Upstate Systems Bureau (USB), in the Employment and Income Support Programs (EISP) area. This position will be supervised by a Temporary Assistance Specialist 2, grade 23. A summary of the primary activities the Temporary Assistance Special...

Job Description We Are Accenture's Salesforce practice, and we live to see what this platform can do. Since we were one of the first on the scene, we're the largest global Salesforce practice, not to mention one of the best. In fact, we are the industry-leader for building Salesforce solutions,...

The Assistant Store Manager will support the Store Manager in areas of sales, customer service, store appearance and store operations. Sales Specialist Training, Assistant Manager Certification and RSS Certification. The Assistant Manager will be expected to lead the store team members in servici...

The Company Teletrac Navman is a software-as-a-service (SaaS) provider leveraging location-based technology that empowers people managing mobile assets to move their business forward with certainty. The Position We're looking to add Customer Success Specialist to join Teletrac Navman! ...

Duties Description • Collaborate with business teams to gather and refine business requirements. • Analyze functional requirements and develop technical requirements/specifications. • Investigate ways to apply delivered PeopleSoft technology as a solution to business problems, providing associate...

Description & Requirements The Help Desk Specialist Tier 1 will provide support to end users on a variety of issues. This position will identify, research, and resolve technical problems. Essential Duties and Responsibilities: - Responsible for responding to telephone calls, email and personnel...

Duties Description • Conducts or assists in business/systems analysis. • Develops, prepares, and assists with documentation preparation for the system, including run books for computer operations staff, procedural manuals and on-line help instructions for users, and technical documentation manual...

The IT Specialist Supports the ongoing operation of personal computing devices, applications, and network resources in the OMH NYC Field Office\Commissioner's location; ensuring the standardized, efficient, and reliable operation of the office’s PCs, network, file and print services, and video te...

Client Service Specialist Albany, NY Full Time M-F 9:30 AM – 5:30 PM Summary: We are looking for a candidate with prior corporate and customer service knowledge to join our team and experience the support, camaraderie and satisfaction that comes from working with a family-oriented professional co...

Albany Med employs the largest group of world-class specialists and subspecialists in northeastern ... nursing support to primary and subspecialty providers. This is demonstrated using the nursing ...