Customer support specialist jobs in New York, NYCreate job alerts

Job Description Role Overview: Mtech Distributors is seeking a full-time Technical Support Specialist to join our team. This position includes weekdays and weekend shifts, supporting our suite of software and equipment offerings, including SuperSonic POS, Userve POS, Figure POS, and payment processing solutions. Mtech Distributors is a leading provider of POS systems, credit card processing, back-office solutions, ATM services, and more, serving businesses nationwide. We pride ourselves on delivering white-glove service in a dynamic, fast-paced environment. This role involves working 3-4 days in our office and 1-2 days in the field, assisting with system installations and training at client locations. Every day brings new challenges and opportunities in a fun and engaging workplace. We will provide comprehensive training on all necessary systems and processes. Key qualities we value include a willingness to learn, patience and understanding when working with diverse business owners, excellent written and verbal communication skills, and a strong aptitude for technology. Responsibilities: Provide top-tier support via phone, live chat, and email to our diverse customer base of small-business owners across the U.S., becoming the face of Mtech Distributors. Diagnose and troubleshoot technical issues, including POS systems, payment terminals, wiring, and networking. Configure computers for basic networking tasks (disabling firewalls, setting static IPs, opening ports, and static route configuration). Assemble and provision POS bundles and credit card machines, manage inventory, and maintain office organization alongside the team. Travel to client sites for installations and training, which may include climbing ladders, running CAT-5 cabling, and delivering hands-on technical support. Occasional paid travel outside the region, with same-day return trips as needed. Qualifications: Exceptional communication, typing, and interpersonal skills. Patience and understanding when working with customers from various backgrounds. Basic to intermediate IT knowledge, including IP addresses, routers, networking, and familiarity with Microsoft Excel. Ability to work independently and collaborate effectively with a team. Valid driver’s license and reliable transportation. Ability to lift up to 50 pounds. No prior experience with our systems is required—training will be provided. A positive attitude, willingness to learn, and motivation to support our customers are essential. Job Details: Job Type: Full-time Expected Hours: Up to 40 per week Benefits: Competitive pay Paid Vacation End of Year Bonus Growth opportunities within the company Dynamic and supportive work environment

Job Description: Live Show Sales Host and Fulfillment Specialist Position Overview: We are seeking a responsible and enthusiastic individual to join our team as a Live Show Sales Host and Fulfillment Specialist. This role involves hosting live sales shows for apparel, shoes, and accessories, as well as preparing and packaging items sold during the show for shipping. If you have excellent communication skills, attention to detail, and a passion for high-end merchandise, this opportunity is for you! Key Responsibilities: 1. Live Sales Shows (Approx. 4 Hours Per Shift) 2. • Host dynamic and engaging live shows featuring our apparel, shoes, and accessories. 3. • Present merchandise in an informative and appealing way, highlighting key features and special promotions. 4. • Interact with viewers in real-time, answering questions and creating a fun and interactive shopping experience. 5. • Ensure smooth and professional execution of the live stream. 6. Order Fulfillment (Approx. 4 Hours Per Shift) 7. • Prepare items sold during the live show for shipping. 8. • Carefully package each item to ensure safe delivery to customers. 9. • Organize and label packages to streamline the shipping process. 10. • Maintain an accurate record of orders processed and packed. Schedule: • Hours: 10:00 AM - 6:00 PM • Days: Monday, Wednesday, and Thursday/Friday (Exact days to be confirmed). Compensation: • $15/hour- up to $20/hour (depending on the performance) , paid at the end of each month. • A two-week trial period to assess performance and fit. • Additional compensation in high-end merchandise, ensuring every team member feels valued and appreciated. Requirements: • Must be responsible, dependable, and detail-oriented. • Comfortable hosting live shows and interacting with an online audience. • Strong organizational skills to efficiently prepare and package orders. • Prior experience in retail, sales, or hosting is a plus but not required. • Friendly, professional, and enthusiastic personality. What We Offer: • Competitive hourly pay with additional compensation in high-end merchandise. • A supportive and positive work environment. • An opportunity to work with a fast-growing business and be part of a vibrant team. If this sounds like the perfect fit for you, we’d love to hear from you! Apply now to join our team and be a part of our exciting live sales operations.

Luxe Construction LLC, a premier custom home builder and light commercial contractor, is seeking a skilled and knowledgeable Construction Specialist to join our team. The ideal candidate will have expertise in all phases of construction, from planning to finishing touches. With multiple projects underway, we need someone who can handle a variety of tasks and guide projects to completion, working as both a leader and hands-on contributor. Responsibilities: Read and interpret construction plans with precision. Perform framing and understand the selection and quality of framing materials. Complete sheetrock installation, pasting, painting, and fine details to high standards. Ensure quality in small details that enhance the overall finish. Oversee projects from start to finish, maintaining a high level of craftsmanship. Work collaboratively on 3-5 projects at a time, ensuring smooth transitions and adherence to timelines. Qualifications: Extensive knowledge and hands-on experience in all aspects of construction, from structural framing to finishing touches. Ability to work independently and manage construction tasks effectively. Strong understanding of building materials and framing standards. Detail-oriented with an eye for quality and craftsmanship. Able to guide and instruct others, with the ability to work as both a leader and a team player. Reliable, hardworking, and committed to excellence in every project. What We Offer: Competitive pay based on experience. Opportunity to work with a high-caliber team on custom homes and light commercial projects. A dynamic and supportive work environment with room for growth. If you have a passion for quality construction and the skills to see projects through from start to finish, we’d love to hear from you. Apply today to join Luxe Construction LLC and help us create exceptional spaces!

iDeal Auto is looking for a motivated and results-driven Business Development Specialist to expand our client base and enhance partnerships. If you have a knack for building relationships and identifying new business opportunities, we want you on our team! Responsibilities: Identify and pursue new business opportunities to grow our sales pipeline. Develop and maintain strong relationships with clients, partners, and vendors. Research market trends, competitors, and potential customers to target new leads. Collaborate with the sales team to support lead conversion and sales strategy. Present proposals and negotiate contracts with clients and partners. Track and analyze key performance metrics to optimize business strategies. Participate in networking events and industry conferences to enhance brand visibility. Assist in creating marketing initiatives to drive new business. Requirements: Minimum of 2 years experience in business development, sales, or a related role. Strong communication, negotiation, and relationship-building skills. Ability to think strategically and identify new business opportunities. Self-motivated with excellent organizational skills and attention to detail. Ability to work independently as well as in a team-oriented environment. Experience in the automotive industry is a plus but not required. What We Offer: Competitive salary with performance-based bonuses. Career development and growth opportunities. Supportive and energetic team environment. Access to a diverse network of industry professionals. If you are ready to take your career in business development to the next level and thrive in the automotive industry, apply today!