Customer support specialist jobs in Peekskill, New YorkCreate job alerts

Customer Service / Remote] - Anywhere in U.CST): 6am-4:30pm or 11:30am to 10pm / Competitive Pay - As a Customer Support Specialist at Pellera, you will: Provide top-notch customer service to clients through various channels including phone, email, and chat; Resolve customer inquiries and issues in

Up to $45K per year / Healthcare benefits / PTO / Equipment provided - As a Customer Support Specialist at Alt Legal, you will: Provide exceptional customer service to clients through various channels such as phone, email, and chat; Be knowledgeable about our products and services in order to effect

Strong Pay / Medical-Dental-Vision / HSA-FSA / PTO / Retirement Planning - As a Customer Care Specialist, you will: Provide exceptional customer service and support to Vitu's clients; Resolve inquiries and complaints in a timely and professional manner; Conduct research and gather information to ass

Up to $60K per year / Health, dental & vision / 401k match / PTO - As a Customer Support Specialist at Finalsite, you will: Support clients via ticketing, phone, chat and social media channels in a timely manner; Stay up to date on new product features and improvements, as well as web trends; Provid

Customer Service / Remote] - Anywhere in U.Up to $80K per year / Benefits - As a Customer Support Specialist at Runway, you will: Provide exceptional customer service through various communication channels such as phone, email, and live chat; Respond promptly and professionally to customer inquiries

Competitive pay / Health, dental & vision / 401k / PTO / Laptop and WFH stipend provided - As a Customer Support Specialist at WinRed, you will: Provide exceptional customer service via Intercom and email; Resolve customer inquiries and issues in a timely and efficient manner; Maintain accurate reco

Medical-Dental-Vision / Generous PTO - As a Customer Support Specialist, you will: Provide exceptional customer service and technical support to our clients through phone, email, and chat channels; Troubleshoot and resolve customer inquiries and issues promptly and accurately; Document and track cus

Competitive pay - As a Client Support Specialist at Baylor Genetics, you will: Communicate effectively with clients via phone, email, and chat to provide exceptional customer service; Collect and document client information accurately and efficiently to ensure prompt resolution of inquiries; Utilize

Competitive salary / 100% paid PPO Medical, dental & vision / 401k match / PTO / Home office budget - As a Customer Support Specialist at Paradigm, you will: Provide exceptional customer service to clients via phone and email; Troubleshoot and resolve customer inquiries and issues in a timely manner

DOE / Comprehensive health & welless benefits / Generous PTO / Equity Eligibility - As a Customer Support Specialist, you will: Provide exceptional customer service by responding to inquiries and resolving issues through various channels such as phone, email, and chat; Utilize product knowledge and

Job Description Oneida Technical Solutions (OTS) is a tribally-owned 8(a) certified IT Network and Telecommunications Services company, wholly owned and operated by the Oneida Nation of New York through Oneida Nation Enterprises, LLC. Headquartered in Oneida, New York, OTS is the direct parent company of Croop-LaFrance, Inc. We are currently seeking a Cybersecurity Documentation and Reporting Specialist (40% Cyber Analyst 60% cyber documentation Admin ) to join our team at West Point Academy. The contracted cyber technician assigned to support the Cybersecurity Branch mission must analyze general information assurance-related technical documents and provides support in collecting, creating, reviewing and approving of said documentation in accordance with the NIST RMF framework. The contractor will assist in the review and implementation of solutions that meet security requirements. The contractor will perform vulnerability/risk analyses of computer systems and applications during all phases of the system development life cycle. • Control documentation in eMASS for requirement compliance., • Report on noncompliance and create tickets for remediation., • Validate and review documentation for compliance with the team., • Regulation review and track through review and approval process., • SOP review and track through review and approval process., • MFR (risk acceptance, exception to policy, etc.) writing and and track through review and approval process., • TTP documentation., • Policy review and track through review and approval process. Serve as staffing officer to ensure timely processing for document updates and signatures., • Update POA&Ms as documentation is processed for RA or compliance and discontinuation., • a) Vulnerability Management Evaluate endpoint security posture against configured compliance baselines, make recommendations to G6 Cyber and G6 CTO on changing of baselines to enhance security without compromising mission functionality, provide mission impact and risk analysis for any recommendations. Determine which software packages must be maintained at the enterprise level, through enterprise patching in software center, and make recommendations to Cyber on priority of patching. Assist Enterprise and IT Support branches in defining package requirements and configuration in Software Center if required., • b) Develop weekly reports from open-source threat assessment evaluating the current threat landscape against products and services utilized in the WREN computing environment, highlight specific critical or impactful threats. Understand changes in the computing environment and how threats could impact users both at West Point and throughout the world. Utilize Army data analytic and open source or proprietary analytic platforms to provide broad spectrum unclassified intel analysis regarding cyber threats., • c) Establish metrics to measure & evaluate information security performance. Define what metrics are indicators of a successful cyber security posture and refine those metrics as technology changes. Create automated measures of metric evaluation to ensure that cyber security configurations and overall security posture is easily understood by Cyber and G6 team. Use metrics to define where additional focus is needed to mitigate existing and future risks. Help maintain metrics and Common Operating Picture used by G6 leadership. Sec+ or equivalent is required. Strong knowledge of DOD/NIST standards required. Oneida Technical Solutions is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics Job Posted by ApplicantPro

Job Description Goodwill Industries of Greater New York and Northern New Jersey, Inc. Job Description THRIFT STORE SALES SPECIALIST The Role / General Purpose: The Thrift Store Sales Specialist delivers excellent customer service, restocks and replenishes merchandise, and supports Goodwill’s mission. They assist customers, process transactions, maintain store cleanliness, and ensure a positive shopping experience. This role also includes enforcing store policies and supporting daily operations. About Goodwill NYNJ: At Goodwill NYNJ, we empower individuals with disabilities and other barriers to employment to gain independence through the power of work. Founded more than 109 years ago, Goodwill believes in never leaving talent behind and that a positive world is where all talents are recognized. Operating over 30 retail locations, Goodwill is known for its retail stores and is a destination for donating goods – our retail operations make a material, sustainable impact on textile reuse. Join our team and be part of something meaningful. Here, your work creates opportunities for yourself and for others in the community. Job Responsibilities: • Greet and assist customers promptly., • Support donors as needed and direct them to the designated donation drop-off area., • Regularly restock merchandise onto the sales floor, ensuring compliance with Goodwill’s visual standards., • Promote Goodwill’s Rewards and Round-Up programs., • Process sales transactions quickly and accurately., • Resolve customer concerns and escalate issues as needed., • Maintain a clean and organized sales floor, fitting rooms, and checkout area., • Follow store policies, including safety guidelines and occupancy limits when required., • Operate the register and thank customers for their purchases., • Monitor store entry and enforce safety measures if assigned. Flexibility in your availability is essential to meet the needs of the business which operates Monday to Sunday, 9:00am to 8:00pm. Health & Safety Guidelines: This role involves handling pre-owned merchandise, which may contain allergens, dust, or other substances. Goodwill provides training, protective equipment, and follows safety protocols to ensure a clean and secure work environment. Employees must follow all safety guidelines and report concerns to management. Benefits: Goodwill NYNJ offers a variety of benefits to Full-Time employees and Part-Time employees working over 30 hours per week: • Incentives: Incentive payments for achieving performance targets., • Discounts: Retail Store Discounts - 50% All year long. Additional discounts for travel, entertainment, etc. through Plum Benefits, • Tuition Reimbursement Assistance, • Medical, Dental, Vision & Voluntary Insurance Offerings, • Generous Paid Time Off: Competitive vacation, sick, parental leave, and personal days with increased accrual over time. Additional generous paid prenatal and parental leave., • Headspace: Free access to hundreds of guided exercises for meditation, sleep, focus, and movement for employees and their loved ones., • $500 employee referral bonus., • Retirement Plans: 403(b) with up to 4% employer match after 1 year of service.

Job Description In order to continually provide our members with the highest level of service, Affinity FCU is seeking a Part-Time Relationship Specialist to join our team of professionals at our branch location in Stony Point, NY. The starting pay range for a new hire in this role is $21-$23 per hour. The wage/salary offered to a successful candidate will be dependent on several qualifying factors, including but not limited to: years of relevant experience, years of industry experience, education, etc. Relationship Specialists are responsible for building member relationships by providing exceptional financial support and advice through a consultative and educational approach helping members exceed their financial goals and dreams. This position is responsible for opening new accounts, enrolling new members during initial consultation, processing applications, resolving complex member issues and following up with members to ensure satisfaction with present products and services and to inquire about the status of future member needs. Successful candidate must be technologically savvy especially as it relates to self-service options and keeps abreast of evolving consumer needs and trends. Additionally, candidate must adapt well to new or non-traditional environments and display a commitment to the community, to increasing member engagement and to Affinity’s corporate objectives. Banking experience is helpful, but not required. Prior CRM experience, preferably Salesforce is desired. Successful candidate must possess excellent communication and interpersonal skills. Previous sales/customer service experience is essential. Affinity strives to maintain balance between our employees’ personal and professional responsibilities. All full-time employees are eligible to participate in our multi-faceted Total Rewards package including competitive pay, target incentive, full medical/dental/prescription/vision coverage, comprehensive wellness program, mental wellbeing support, reproductive/family building benefits for both men and women, 401(k) plan with company match, basic term life insurance coverage, flexible spending accounts, identity protection, profit sharing, and generous paid time off. As an Affinity employee you are eligible for discounts on our products and services, earn paid time off for volunteering and much more. In addition to these benefits, Affinity provides extensive educational and developmental opportunities as well as access to our formal Education Assistance Program. Affinity Federal Credit Union is an Equal Opportunity Employer Affinity FCU is committed to creating an inclusive culture and an employment experience that values diversity. Our culture is built on respect - one that recognizes and values the unique talents of everyone on the team. With a genuine commitment to diversity, we’ve created an environment where employees feel comfortable regardless of race, gender, religion, background, physical ability, or sexual orientation. Explore career opportunities with Affinity and "Belong to something better." Please scroll down and read the Applicant Statement in its entirety. Applicant Statement I promise that all information I have supplied in this application and any other form, oral or written, is true and accurate, and I agree that any misstated, misleading, omitted, or false information will result in rejection of this application form, refusal to hire, withdrawal of an offer of employment, or immediate discharge without recourse, whenever and however discovered. I understand and agree that Affinity Federal Credit Union, any agent acting on its behalf, as well as any other person responding to a reference request pursuant to this application, can and will seek and/or disclose any and all information about me which said corporation, agent, or person may have. I specifically authorize said disclosure and agree to hold all such corporations, agents, or persons harmless. I understand and agree to the fact that Affinity Federal Credit Union maintains a drug-free workplace and that I will be required to undergo a drug urine screening check. I understand and agree to the fact that Affinity will also conduct a criminal history background and credit report check. I understand and agree that said pre-employment checks are designed to ascertain my suitability for employment. I specifically authorize said disclosure of this confidential information and agree to hold Affinity Federal Credit Union, its agents, managers, officers, and employees harmless from any and all liability in connection with the pre-employment screening/testing. Additionally, I agree to comply with all request for additional testing of any type and at anytime during my employment at Affinity Federal Credit Union. I understand that all employment offers are made contingent upon satisfactory proof of legal authorization to work in the United States according to the law. I understand that failure to provide satisfactory proof of identity and authorization to work in the United States will disqualify me from employment. If hired, I agree to abide by the terms and conditions of all Affinity Federal Credit Union policies and procedures. I understand I will not be employed, or my employment will be terminated, if I am or have been convicted of a criminal offense involving dishonesty, breach of trust or money laundering, or if I admit, plead guilty or nolo contender, or have to such an offense or if I agree or have agreed to enter into a pretrial diversion or similar program in connection with a prosecution such an offense. I understand and agree that my employment will be at will and that I or Affinity Federal Credit Union may terminate this employment relationship at any time, with or without notice, for any or no reason, without recourse by either of us. I also understand that oral representations to the contrary do not change the fact that both the Company and I maintain free to end the work relationship for any or no reason. I further understand that any changes in this employment relationship must be made in writing. I acknowledge that at anytime during my employment with Affinity Federal Credit Union, the hours and/or days that I am expected to work may be changed to accommodate the needs of the business. In addition, I am also expected to work at various Affinity Federal Credit Union locations. I acknowledge that I have been advised that Affinity Federal Credit Union is an Equal Opportunity Employer and that Affinity Federal Credit Union administers its employment policies in a nondiscriminatory manner. I specifically authorize Affinity Federal Credit Union to investigate my background, including any and all references, and prior employers, consistent with the position for which I am applying, and release and hold Affinity Federal Credit Union harmless for any and all liabilities arising out of its investigation of my application for employment. I authorize the Company, in its sole discretion, to supply my employment record to any prospective employer, government agency, or other party with an interest that the company deems appropriate. I understand that this application is not a contract of employment. If you agree to this disclaimer, you authorize the Company to process the application in accordance with the Company’s established hiring practices. By completing this online application for employment opportunities at Affinity Federal Credit Union, I acknowledge reading, understanding and agreement of the Applicant Statement.

Job Description The hours for this positions are 10 am to 6 pm EST The Onboarding Specialist will coordinate the onboarding of all new customers and manage the daily interaction with existing clients by providing ongoing support including but not limited to, initial customer setup, customization, and training. Manage all aspects of custom changes for existing customers. General support to all customers and field sales reps. Essential Functions and duties include the following. Other duties may be assigned to meet business needs: • Coordination of all aspects of onboarding new customers including coordinating equipment installation, initial orders, and follow-up., • Manage a portfolio of existing customer accounts and daily interactions, • Be the primary point of contact for new clients, addressing their needs and concerns, • Liaise with cross functional internal teams (e.g., technical services, customer service, quality, production) to ensure customer expectations are met, • Custom product creation and implementation, • Coordination of customer calls with customer and Field sales team, • Item configuration and setup, • Ability to problem solve and apply critical thinking, • Occasional travel, • Occasional “off hours” work (early AM, evening, weekend), when required Qualifications/Requirements: • Bachelor's Degree and/or 3-5 years of related work experience, • Prior account management experience, • Project management experience, • Working knowledge of Word, Excel, PowerPoint, Access and Internet Explorer, Adobe suite, • Excellent interpersonal, communication skills and ability to be a team player, • Ability to organize, manage multiple priorities and detail oriented.

Respond to customer inquiries via email, phone, and text in a timely and professional manner to ensure reliable support. We provide a full-service management approach for all types of waste and recycling, offering services such as recycling, waste consulting, hauler management, and back-office suppo

Now hiring an experienced PayPal Customer Support Specialist to perform daily responsibilities with dedication.

As a Customer Support Specialist, you will be responsible for providing exceptional service and support to customers, including: respond to customer inquiries via phone & in person.

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. We're seeking someone who is great with people, building relationships, and putting customers first. Previous experience in customer service or sales is a plus.