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Job Description Senior Enterprise Account Executive – IT Solutions Location: Remote (Tri-State Area — NYC, NJ, CT) Compensation: $125,000–$200,000 Base + Commission + Full Benefits We are a rapidly growing IT Solutions Provider delivering modern infrastructure, cloud, and cybersecurity solutions to commercial and enterprise organizations. Our team excels by combining trusted technical expertise with a solutions-first approach — backed by deep engineering resources, established vendor partnerships, and industry recognition for both growth and innovation. You’ll join a high-performing team that thrives on collaboration, technical proficiency, and market-leading support to win and deliver complex enterprise deals. We support best-in-class platforms including Cisco, Palo Alto Networks, Microsoft Azure, AWS, Google Cloud, Fortinet, Dell, HPE, Pure Storage, Juniper, CrowdStrike, and more. As demand continues to grow across the Tri-State market, we are adding a Senior Enterprise Account Executive to help expand commercial and enterprise account footprint — with strong day-to-day technical backing from Solution Architects, Engineering, and Professional Services. The Opportunity This role is ideal for a senior IT sales professional who thrives in a consultative, solutions-driven environment. You will own the Tri-State territory (NYC, NJ, CT), develop new business, and grow long-term customer relationships while selling a broad portfolio of infrastructure, cloud, and cybersecurity solutions. Occasional client visits and team-wide planning events will keep you connected regionally. You’ll be supported by: • Dedicated engineering resources and pre-sales architects, • Robust vendor partnerships and go-to-market alignment, • Technical subject matter support to position complete solutions, not just products, • Recognition as a fast-growth and award-worthy solutions provider in the IT channel. What You’ll Do • Build and manage relationships with mid-market and enterprise customers in the Tri-State area, • Drive revenue through new logo acquisition and existing account expansion, • Own territory planning, pipeline management, and forecasting, • Lead full-cycle sales efforts: discovery, solution design, proposals, negotiation, and close, • Serve as a trusted advisor to IT leaders, security teams, and executive stakeholders (CIO, CISO, IT Directors), • Partner closely with Solution Architects and vendor teams to position integrated solutions, • Identify cross-sell opportunities across cloud, networking, data center, and cybersecurity What You Bring • 5+ years of B2B technology sales experience within a VAR, MSP, integrator, or OEM environment, • Proven success selling enterprise IT solutions (cloud, infrastructure, networking, security, and services), • Experience selling into Mid-Market and Enterprise environments, • Strong consultative selling approach with ability to manage complex, multi-threaded deals, • Comfortable operating in a regional remote role with occasional in-market travel, • Highly self-driven, organized, and performance oriented Compensation & Benefits • Base salary: $125,000–$200,000 (DOE) plus aggressive commission plans on top, • Strong earning potential tied directly to territory growth, • Collaborative sales culture with experienced leadership and dedicated technical support, • Exposure to best-in-class cloud, infrastructure, and security platforms, • Generous PTO and company-paid holidays, • Medical, dental, vision, 401(k), life, and disability coverage Qualified candidates located in New York, New Jersey, or Connecticut are encouraged to apply. This role is actively interviewing. For additional information, contact: To view additional roles we are hiring for, please visit:

Job Description Senior Solutions Architect – Cybersecurity (Remote, NYC / Tri-State) National Technology Solutions Provider | Strategic Cybersecurity Role | Leadership Growth Path A top-ranked, national technology solutions provider is seeking a Senior Security Solutions Architect to lead pre-sales architecture and client advisory efforts focused on advanced cybersecurity solutions across the NYC / Tri-State region. This is a remote position based anywhere in the region where you can work from home when not out for client meetings, strategy sessions, and industry events. We’re looking for a senior technologist with deep technical expertise, strong client engagement skills, and the ability to drive high-impact security strategy across enterprise accounts. Why You’ll Want This Role • Leadership Track: Clear path into Practice Management or Strategic Architecture leadership, • Strategic Clients: Guide enterprise and commercial organizations through next-gen security transformations, • Comp Package: Competitive base + strong bonus potential, full benefits, 401(k) match, paid certs & generous PTO, • Culture: Entrepreneurial, collaborative team with resources and support to drive results What You’ll Be Doing • Leading solution design and architecture across Zero Trust, Secure Access, Threat Protection, and Hybrid Cloud Security, • Conducting whiteboarding, discovery sessions, and executive briefings to align technical security strategy with client business needs, • Partnering with Account Executives to deliver strategic proposals, BOMs, solution narratives, and RFP responses, • Producing high-quality technical documentation including architectural diagrams, statements of work, and solution overviews, • Acting as a thought leader on cybersecurity frameworks (NIST, ISO, MITRE ATT&CK) and emerging market trends, • Driving enablement efforts with clients and partners around vendor selection, risk management, and compliance alignment, • Supporting solution evangelism at client events, workshops, and security forums What You Bring • 10+ years of experience in cybersecurity architecture, engineering, and strategy, • Strong expertise with security technologies across Cisco, Palo Alto, Fortinet, Crowdstrike, SentinelOne, Sumo Logic, etc., • Advanced certifications (CISSP, CISM, or equivalent) highly preferred, • Deep understanding of EDR, XDR, SIEM, IDS/IPS, firewalls, endpoint protection, and automation/orchestration tools, • Familiarity with incident response, threat modeling, and secure systems design, • Track record of engaging stakeholders and delivering large-scale security projects on time, • Excellent communication skills, with proven ability to deliver presentations, whiteboarding sessions, and technical documentation, • Strong business acumen to align cybersecurity strategy with organizational objectives Benefits & Perks • Competitive base + performance-based bonus, • Full medical, dental, and vision coverage, • 401(k) with company match, • Paid certifications, training, and ongoing career development, • Generous PTO + paid holidays If you’re a strategic-minded security architect with a passion for shaping enterprise cybersecurity strategy across the NYC / Tri-State region, let’s connect. Apply today or send your resume directly to: Interviews are moving quickly for qualified candidates. Additional openings: levelociti.com/job-search #LI-LVL1

Job Description GEM Technologies is a full-service managed IT service provider delivering strategic technology solutions that empower businesses to grow securely and efficiently. With offices in NYC and Fort Myers and a relentless focus on personalized service and innovative IT solutions, we help our clients solve complex technology challenges, optimize performance, and enhance cybersecurity. Position Title: Director of Technology & Operations Reports to: President Location: Remote / Hybrid (as applicable) Role Summary We are seeking a senior technology and operations leader to help scale and mature our Managed Services Provider. This role will serve as the operational and technical backbone of the organization—owning technology strategy, team leadership, service delivery excellence, and continuous improvement initiatives. The Director of Technology & Operations will partner closely with the President to translate vision into execution, while taking full ownership of day-to-day technical leadership, people management, and operational rigor. Key ResponsibilitiesTechnology Leadership & Strategy • Define and execute the company’s technology strategy aligned with business goals and the evolving cybersecurity landscape, • Evaluate emerging technologies, tools, and platforms to maintain competitive advantage, • Oversee core MSP platforms (Microsoft 365, security stack, RMM, PSA, backups, networking, etc.), • Ensure strong cybersecurity standards across internal systems and client environments, • Act as senior technical authority in client-facing discussions when needed Operational Excellence • Standardize and optimize service delivery processes, documentation, and recurring task checklists, • Own continuous improvement initiatives across service operations, • Partner with leadership on capacity planning and resource utilization, • Ensure high-quality, consistent client experience across the MSP People Leadership • Lead, mentor, and develop the technical team, • Conduct regular one-on-ones, performance reviews, and feedback cycles, • Oversee hiring and interviewing of employees and contractors, • Develop and maintain technical and behavioral pre-employment assessments, • Foster a culture of accountability, learning, and operational maturity Service Delivery & Client Engagement • Oversee development of Quarterly Business Reviews (QBRs), • Support key client relationships and escalation management, • Translate client business needs into scalable technical solutions, • Ensure service quality metrics and SLAs are met or exceeded Administrative & Financial Oversight • Review employee and subcontractor timesheets, • Oversee subcontractor management, approvals, and coordination with billing, • Support billing and invoicing processes in coordination with finance/admin staff Why This Role Is Unique • Hybrid remote - travel to client and other locations are on an as needed basis (normally you will work from your home office), • Direct influence on company direction and growth, • High autonomy and trust, • Opportunity to shape a modern, security-first MSP Experience • 8–15 years in IT, MSP, or technology services, • Prior leadership experience in an MSP or services-based IT organization, • Strong background in Microsoft ecosystems, cybersecurity, and modern IT stacks, • Strategic thinker who is also execution-oriented, • Calm under pressure, structured, and process-driven, • Trusted mentor and people leader, • Health insurance, • Dental/Vision insurance, • 4 weeks PTO, • Flexible / remote-first culture, • Clear authority, • Professional development budget and paid certifications, • Conference attendance (MSP-specific) In compliance with the state and city salary transparency requirements, the potential salary for this position is from $150,000 to $175,000 which represents a range commensurate with experience. Anticipated bonus potential for this position is 10-15% Visa sponsorship for this role is currently not available.

Job Description The Company: GEM Technologies is a Managed Services Provider that delivers personalized solutions to help local businesses make the most of their technology. At GEM Technologies, we are the New York City area’s leading experts in emerging technology implementation. We deliver comprehensive and scalable solutions that keep businesses competitive, secure, and thriving. With the threat of cyber-attacks, and consumer and business digital adoption moving forward at such a rapid pace, it has never been more critical to partner with a professional service provider who can keep up with emerging technology development. The Role: The Senior Systems Engineer is responsible for the maintenance, configuration, and reliable operation of IT infrastructure, cloud platforms and computer systems. You will participate in research and development to continuously improve and keep up with IT business needs of the organization. You will also actively identify and resolve problems within the IT infrastructure that can lead to work disruptions within the company. You will also have the opportunity to work with multiple clients, providing them with expert technical support and ensuring their systems are secure and functioning at peak performance. As a Senior Systems Engineer, you will be responsible for designing, implementing, and maintaining our Windows-based systems and infrastructure. You will work closely with our IT team to ensure the stability, security, and performance of our systems. Responsibilities: • Design, implement and maintain server and cloud-based computing solutions, • Provide expert technical support to clients, resolving any issues related to their systems, • Analyze and optimize system performance, identifying areas for improvement, • Create and maintain documentation of system configurations, procedures and troubleshooting guides, • Stay up-to-date with emerging technologies and trends in the field of systems engineering, • Experience with cybersecurity, including knowledge of firewalls and best practices for securing systems, • Experience with disaster recovery and regaining access and functionality to IT infrastructure, • While this is a remote position, some of your work will be performed onsite at client locations throughout the NYC metro area.Requirements:, • Ability to communicate effectively with organizational personnel and clients., • Customer service orientation (e.g., patience, positive customer-friendly attitude, active listening, empathy, professionalism, etc.)., • Adapt easily to rapid changes in requests, processes, and procedures., • Ability to set goals and prioritize tasks., • Uses an objective, logical, rigorous, and detail-oriented approach to work., • Resolves problems promptly, accurately and in such a way as to prevent future occurrence., • Strong ability to manage multiple responsibilities and competing priorities, constantly reprioritizing based on new information or shifting deadlines., • Maintains confidentiality and uses sound judgement when discussing technical or sensitive matters., • Strong attitude and desire to learn new technologies., • Maintain current skills and strive to acquire new technical knowledge based on current industry trends., • Highly motivated self-starter & independent worker who can produce high level results consistently with minimal supervision., • Must work well in a team environment and participate in working meetings, • Hybrid position – Based in NYC area, occasional client visits are an integral part of this role, • Must maintain a clean and presentable work environment for video calls when working from home as well as in the officeCore Technical Knowledge:, • On-Prem Exchange, • M365, • Cybersecurity Applications, • Amazon Web Services, • Microsoft Azure, • Google Cloud Platform, • Cloud Software, • Google Workspace, • PowerShell, • Manage and maintain DNS infrastructure, • VDI Administration, • MFA Administration, • MDM Solutions, • Experience with NOC software and PSAs, • Experience with router/switch implementation, • VoIP systems, • Knowledge of disaster recovery, • Scripting or programming experience, • Experience with cloud servers Education and Experience: • A bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience)., • Systems administration: Proficiency in managing and maintaining computer systems., • Network protocols: Understanding of network communication protocols., • Hardware configuration: Knowledge of configuring hardware components., • Software deployment: Ability to deploy and manage software solutions., • Scripting languages: Excellent scripting skills using languages., • Security knowledge: Familiarity with system security practices., • Remote work, • Professional Development stipend, • Health Insurance Visa sponsorship for this role is currently not available.

Job DescriptionPOSITION: Senior Newsroom Attorney, Lawyers for Reporters DEPARTMENT: The Cyrus R. Vance Center for International Justice/City Bar Fund POSITION REPORTS TO: Managing Attorney, Lawyers for Reporters/Vance Center FLSA Status: Exempt LOCATION: Hybrid, or possibly fully remote Established in 2004, the Cyrus R. Vance Center for International Justice advances global justice by engaging lawyers across borders to support civil society and an ethically active legal profession. The Vance Center is a unique collaboration of in-house and private practice lawyers catalyzing public interest innovation to advance human rights and access to justice, protect the natural environment, promote the rule of law and institutional integrity, and support public interest reporting. A non-profit program of the New York City Bar Association, we bring together leading law firms and other partners worldwide to pioneer domestic and international justice initiatives and provide pro bono legal representation to social justice NGOs. In 2025, the Vance Center represented 150 clients in 255 matters, collaborating as co-counsel with more than 500 lawyers from 109 law firms across 76 countries. PROGRAM DESCRIPTION The Vance Center launched Lawyers for Reporters in March 2020 to provide pro bono legal representation to independent local and subject-specific news outlets, public interest reporting organizations, and journalism support organizations in the United States. Since its launch, it has represented more than 395 clients in 45 states and the District of Columbia. Lawyers for Reporters’ clients include independent publishers that distribute public interest and local news in such formats as print, websites, radio, documentary film, video and social media, as well as investigative, advocacy, and academic publishers of public interest content. Lawyers for Reporters was established to ensure that no public interest reporting organization needing legal support will fail to obtain it because of financial constraints. Our in-house team has the privilege of working with exceptional practitioners from across the country dedicating pro bono service to support a cornerstone of our democracy – the independent press. Using the Vance Center’s unique model, our in-house lawyers work both independently and when indicated, with our network of pro bono private practitioners to provide advice and representation news publishers need at every stage of their life cycles. The scope of our representation is broad, covering corporate, transactional, employment, and taxation, as well as newsroom services such as pre-publication review of articles, newsgathering advice, help responding to retraction demands and litigation threats, subpoena defense, support for freedom of information and access rights, copyright licensing and defense, trademark, and more. We help clients apply for tax-exempt charitable status and establish subscriber/membership programs. In the current hostile environment in which the press operates, we offer compliance checkups, safety and know-your-rights resources, and training and capacity building. Lawyers for Reporters is establishing a program to support clients undertaking significant investigative projects (the “LFR Investigations Program”). The Program will assign a lawyer and editor, both highly experienced in supporting complex journalistic investigations. This team, supported by LFR’s other lawyers, will provide the client with regular advice as needed throughout the investigation. The support will include planning, scoping, and organizing the investigation, considering and working with sources, seeking access to public records through requests, appeals, and litigation if needed, drafting and editing, seeking comment from subjects, and conducting pre-publication review. Clients wishing to participate in the program will pitch their projects to LFR, which will determine whether the Program’s resources are available and adequate for the project. JOB FUNCTION The Senior Newsroom Attorney, reporting to the Managing Attorney, will collaborate with a team of six legal professionals to counsel U.S. based independent news publishers. We seek an attorney with demonstrable experience counseling and representing newsrooms and investigative journalists who can assume primary responsibility for such counsel and representation in these areas. Areas of responsibility include, but are not limited to the following: • Assess selected clients’ legal needs and provide them with legal advice and representation in the areas of newsgathering and source assessment and protection., • Help assess applications for the LFR Investigations Program., • Collaborate with an experienced editor working on the project with the client., • Conduct prepublication review of requests for comment and of news stories., • J.D. degree from an accredited U.S. law school, with additional education or specialization in media law and/or journalism a plus., • Admission to practice law in any state., • Minimum 8 years of experience counseling newsrooms that conduct and publish investigations pertaining to matters of public concern, including advising on laws related to newsgathering, source protection, cybersecurity, access to public records and meetings and to judicial proceedings, libel and invasion of privacy., • The ability to work effectively with editors and other attorneys on a variety of newsroom-related matters and manage multiple short and long-term matters simultaneously., • A commitment to promoting a free and robust independent press., • Authorization to work in the United States., • Ability to develop and/or work with professional networks and/or other forms of collaboration.Additional Experience Preferred, • Working knowledge of Spanish, • Experience with pro bono practice and general knowledge of the U.S. legal market. Candidates must be authorized to work in the United States. We are not able to sponsor visas for this position. Candidates for this position living locally will be expected to work a hybrid schedule requiring 3 days of in-office work per week, at our midtown Manhattan office, with the balance of time being work-from-home. Candidates living out-of-state will also be given consideration for the role for an (almost) fully remote work schedule. The annualized starting salary will be $140,000 to $150,000, based on experience. We provide a competitive benefits package, including generous paid time off (vacation, personal, sick time, holidays including closing between Christmas and New Year’s day, day off for volunteer work, extra time off in summer), choice of medical plans, dental, vision, 401K, life insurance, commuter benefits program, Employee Assistance Program, short-term/long-term disability insurance, free New York City Bar Association membership and CLE programs, and employee discounts, among others. To apply: Qualified applicants should submit a resume. A cover letter describing your interest in the position is welcome but optional. Applications will be considered when received until a qualified candidate is hired. The City Bar will require three (3) professional business references during the hiring process for candidates being given serious consideration. We actively seek a diverse applicant pool and encourage candidates of all backgrounds and unique experiences to apply. We welcome diversity of all kinds. It is the policy of the City Bar to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, age, national origin, alienage or citizenship status, gender (including gender identity), sexual orientation, disability, arrest or conviction record, pregnancy, credit history, salary history, caregiver status, marital status, partnership status, or status as a victim of domestic violence, stalking and sex offenses, religion, sex, genetic information, military status, unemployment status or any other characteristic as protected by law. With regard to the Americans with Disabilities Act and other related laws, the organization will endeavor to make reasonable accommodations for persons due to their religious beliefs, disability, pregnancy, childbirth or related medical condition or because the individual was a victim of domestic violence, sexual violence or stalking. #LI-Hybrid Powered by JazzHR h5hryDw6WO

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement, • Training & development Responsibilities: • Technical Support: Provide advanced technical support for a variety of IT systems, including servers, networks, and software applications. Troubleshoot and resolve complex issues escalated from Level 1 and Level 2 technicians., • Network Management: Design, implement, and manage robust network solutions to ensure optimal performance and security for clients. Monitor network performance to identify potential issues and take proactive measures., • System Administration: Perform regular maintenance and upgrades on client systems, including patch management, backup and recovery, and system monitoring. Ensure that all systems are secure, up-to-date, and compliant with industry standards., • Client Interaction: Maintain strong relationships with clients by providing professional and timely support. Understand client needs and recommend appropriate technology solutions to enhance their business operations., • Project Management: Lead and manage IT projects, including system migrations, network installations, and software deployments. Coordinate with internal teams and external vendors to ensure successful project delivery., • Documentation: Create and maintain detailed documentation for all client environments, including network diagrams, system configurations, and troubleshooting procedures. Ensure that all documentation is accurate and up-to-date., • Training and Mentorship: Provide guidance and mentorship to Level 1 and Level 2 technicians. Conduct training sessions to enhance the technical skills of the team and improve overall service quality., • Compliance: Ensure that all client systems comply with relevant regulations and industry standards, including data privacy and cybersecurity requirements. Perform regular audits and assessments to identify and address potential vulnerabilities., • Emergency Support: Provide on-call support for critical issues. Respond to emergencies promptly and take appropriate actions to minimize downtime and loss of data, including after-hours and weekend support as needed.Knowledge, Skills, & Qualifications:, • Experience & Education: Minimum of 5 years in IT support, including 2 years in a Level 3 or senior technician role. MSP experience preferred. A Bachelor's degree in IT, Computer Science, or a related field is preferred, with certifications such as CompTIA Network+, Security+, Microsoft Azure Administrator, or CCNA as a plus., • Technical Expertise: Proficiency in Windows and Linux server environments, virtualization technologies (VMware, Hyper-V), and cloud platforms (Azure, AWS)., • Networking & Security: Strong knowledge of networking protocols, firewalls, VPNs, and cybersecurity best practices. Experience with monitoring tools such as SolarWinds, Auvik, or similar., • RMM & Ticketing Systems: Hands-on experience with Remote Monitoring and Management (RMM) tools like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk., • Documentation & Process Management: Proficiency in documentation tools like Hudu, IT Glue, or SharePoint, with experience in structured IT documentation and process standardization., • Problem-Solving & Project Management: Strong analytical skills to diagnose and resolve complex technical issues, with proven experience managing IT projects from inception to completion., • Communication & Customer Service: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical clients and provide outstanding customer service., • Fast-paced and dynamic environment, with a focus on delivering high-quality IT support to SMB clients.

Job Description Remote except emergencies Possibility for Part time permanent role if you do well 12 hours/week for 6 months Monday, Wedneday and Fridays (Once a month at data center on Saturdays) Spend 2 hours once month for maintenance in Edison Option to reduce from 12 to 10 hours / week The core competency they need is around VMWare administration and management of physical servers/Cisco infrastructure (in Edison, NJ), as well as DR (on-prem in our NY office). Trips to the NJ data center have historically been done monthly, otherwise in the office in NY. The ideal candidate should possess at least 13-15 years of experience. We are looking to engage them on a contract basis, with a duration ranging from 6 months to 1 year. The technology requirement is as follows: • Core competency managing VMware environment, running security patches, and upgrades when necessary, • Managing and administering Physical Servers at the data center (Prod) and on-prem (DR), • Management, maintenance, and troubleshooting Cisco UCS X/UCS Manager, • Basic management of SQL Servers (hosted on-prem cluster), • Managing native backups and restores, • Database maintenance and performance monitoring, • Optimizing performance through indexing, query tuning, and configuration changes., • Configuration manager patching, • Disaster Recovery (Zerto), • Zerto administration, • Running and executing Annual DR testing, • Management of Storage Arrays, • Prod: Pure storage (iSCSI flash), • DR: 2 HP MSA all flash, 1 QNAP - Primary storage target for backup, 1 DAS, • Management of Active Directory infrastructure, • Exchange/O365 infrastructure (2 Exchange Servers on the latest version), • VDI back-end (Omnissa Horizon) (2 gateways, 2 RDS Hosts, 150 VDI's)

Job DescriptionAmalgamated Bank seeks a dedicated Chief Information Security Officer to be responsible for designing and implementing the Bank’s Information Security program while protecting the business from cyber security threats. This is a hybrid role reporting to our NYC headquarters. By joining our team, you’ll be joining a Bank that believes that maintaining a diverse and inclusive workplace where everyone feels valued and respected is essential for us to grow as a company. We are dedicated to building a more equitable world in our everyday practices by embracing the values of our employees and customers. Essential Job Functions: • Develop and maintain an Enterprise Information Security Program, • Design a critical response process for Cyber Security incidents, • Identify, report and control Cyber Security incidents, • Manage and train Information Security staff and develop and deliver Information Security training to the Bank’s employees, • Continuously monitor threats to the Bank’s operating environment, • Approve and administer identity access policies, • Maintain a current understanding of the IT and Cyber Security threat landscape for the industry, • Ensure Bank compliance with relevant Information Security laws and applicable regulations, • Lead, and assess the results of periodic security tests, including internal and external penetration testing and phishing, • Schedule table-top exercises for Crisis Team and senior management and report findings to management, including implementation of recommendations, • Review and approve Information Security policies, procedures and controls, • Ensure that they are kept current and are communicated to staff/consultants, • Ensure staff/vendor compliance with the Bank’s security policies and procedures, • Manage a team of employees, contractors and vendors involved in Information Security, • Brief the Executive Team on status and risks, overall strategy and necessary budget, • Communicate best practices and risks to the Bank, • Perform a risk assessment of the Bank’s vulnerabilities in the Cybersecurity landscape and develop the Bank’s risk appetite for Information Security, • Develop Key Risk Indicators (KRIs) and dashboard metrics reporting to both the Management Team and the Board of Directors, • Establish strong working relationships with the Heads of IT and business lines, • Develop and present quarterly reports to the Board of Directors. Knowledge, Skills and Experience Requirements: • Master’s degree or equivalent experience, • Minimum of ten (10) years of experience, at least five (5) years focused on managing information security in a complex, matrixed environment, • Extensive experience in regulated industries, especially financial services; banking experience is preferred, • Proven ability to create and maintain enterprise-level information security programs, • Motivated individual with strong analytical, problem solving and root cause analysis skills, • Ability to work on multiple, time-critical projects simultaneously, • Knowledge of Data Privacy Laws, • Working knowledge of information security engineering concepts and principles, • Familiarity with DFS 500 and similar regulations, • Experience working with external regulators, including NY DFS and FDIC, • Excellent verbal and written communications, including presentation of complex data in easily, understood ways, • Ability to confidently interact at multiple levels in the organization and lead cross-departmental team projects, • Experience presenting to senior levels, including Board of Directors, • CISSP, CISA or CISM designations preferred Our job titles may span more than one career level. The starting base salary for this role is between $240,000.00 – $260,000.00. The actual base pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas. Hybrid Work Model Effective February 18, 2025, employees in office-based positions will be working a Hybrid work schedule consisting of three days or more, on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, the contact center, branch service roles, and general services where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance does not apply to roles that have been designated as “remote”. Search Firm Representatives- Please Read Carefully Amalgamated Bank does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for the position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Job Description Job Title: Director, Technology & Business Growth Location: Remote/Hybrid - New York, US Role Overview The Director, Technology & Business Growth is a senior leadership role with clear ownership of execution, growth, and delivery outcomes across Molaprise. This role sits at the intersection of technology leadership, client delivery, and revenue growth, with direct accountability for turning strategy into results. This is a hands-on role. You will be expected to step in where needed—whether that's leading executive client discussions, shaping solutions, supporting critical delivery efforts, or helping close and structure complex deals. You'll act as a trusted advisor to customers, a partner to sales, and a leader who ensures Molaprise consistently delivers high-quality, scalable solutions. Key Responsibilities 1. Growth Ownership & Market Expansion • Own and execute Molaprise's growth strategy, translating vision into measurable revenue and delivery outcomes., • Identify, size, and operationalize new growth opportunities across AI, cloud modernization, infrastructure, cybersecurity, and digital operations., • Shape go-to-market strategies, pricing models, and packaged offerings that can scale., • Expand Molaprise's footprint across U.S. markets, with a strong focus on NYC enterprise and public sector clients., • Position Molaprise as a trusted execution partner, not just a strategy advisor. 2. Hands-On Technical & Delivery Leadership • Provide hands-on technical leadership across complex customer engagements when required., • Step in to support service delivery, escalations, and high-impact projects to ensure successful outcomes., • Guide architecture, solution design, and delivery approaches across: Cloud platforms (Azure, Google) AI / data platforms Infrastructure & modernization programs Cybersecurity and compliance-driven environments, • Ensure delivery quality, margin discipline, and customer satisfaction. 3. Client, Partner & Executive Engagement • Serve as a senior client-facing leader, confidently engaging executives, partners, and stakeholders., • Lead executive-level conversations that connect technology investment to business value., • Build and strengthen partnerships with Microsoft, Cisco, HPE, Google, AWS, and ISVs., • Act as an executive sponsor or solution lead on strategic deals, RFPs, and key accounts. 4. Business Development & Revenue Enablement • Partner with Sales to shape deals, structure solutions, and support pricing conversations., • Strengthen pre-sales motions, solution storytelling, and executive presentations., • Build scalable frameworks for cross-sell and upsell across service lines., • Ensure offerings are deliverable, profitable, and differentiated., • Act as a senior client-facing leader across enterprise and public sector accounts., • Lead executive-level conversations around modernization, infrastructure strategy, and digital transformation. 5. Operational Excellence & Team Leadership • Lead cross-functional initiatives across engineering, delivery, sales, and operations., • Establish performance frameworks covering revenue growth, margins, delivery quality, and client health., • Drive execution discipline, continuous improvement, and accountability., • Build, mentor, and develop senior technical and delivery leaders, including onshore and offshore teams. Qualifications Required • 8–12+ years of experience in technology leadership, consulting, systems integration, or professional services, • Strong hands-on experience across cloud platforms, infrastructure, AI/data, cybersecurity, and modernization programs, • Proven track record of owning execution and driving revenue growth, not just strategy, • Experience engaging C-suite executives and navigating complex, regulated environments, • Excellent communication, executive presence, and decision-making ability, • Comfortable operating in fast-growing, ambiguous environments Preferred • Background in consulting, MSPs, or systems integrators, • Experience working within partner ecosystems (HPE, Microsoft, Cisco, Google, ISVs), • Exposure to NYC and U.S. public sector or SLED clients, • Relevant certifications (GCP, HPE, Microsoft, security) a plus, • MBA or advanced degree (nice to have, not required) Key Competencies • Execution & Growth Ownership, • Hands-On Technical Leadership, • Commercial Acumen & Pricing Strategy, • Client & Partner Executive Presence, • Delivery Excellence & Operational Rigor, • Cross-Functional Leadership, • Scalable Solution Design Why Join Molaprise • High Ownership: Own growth, execution, and delivery outcomes end-to-end, • Real Impact: Shape offerings, close deals, and deliver transformation programs, • Hands-On Leadership: Lead from the front, not the sidelines, • Growth Platform: Build scalable solutions across AI, cloud, and modern infrastructure, • Culture: High-performance, low-ego, execution-driven team

Job Description *Authorization to work in the US is required *This is a remote position with occasional travel to onsite location in Brooklyn, NY *Applicants residing within travel distance are preferred *Three references are required POSITION DESCRIPTION: The SQL Database Administrator will be responsible for managing DOE application databases supporting Galaxy Systems, Enterprise Application Systems, and Vendor Portal Systems. This includes performance tuning, data modeling, security administration, backup/restore operations, and supporting application enhancements with robust and scalable database solutions. RESPONSIBILITIES: • Design, maintain, and optimize SQL Server databases used across DOE enterprise applications., • Support the development team in writing efficient stored procedures, triggers, and queries., • Implement data validation rules, transformation logic, and ETL pipelines to improve data accuracy and reliability., • Ensure compliance with DOE cybersecurity, data privacy, and audit requirements., • Monitor database performance and implement tuning strategies., • Develop and maintain data dictionaries, schemas, and database documentation., • Manage backup/restore strategy and disaster recovery procedures., • Support application releases, data migrations, environment refreshes, and integration with other DOE systems., • 7+ years of experience as a SQL Server DBA in enterprise environments., • Strong understanding of large-scale data management, data governance, and system integrations., • Experience supporting .NET applications and ETL processes., • Proficiency in SQL Server 2016+ version, T-SQL performance tuning, SSIS, Azure Data Factory, and ETL workflow design, • Advanced knowledge in Database security, encryption, auditing, backup/restore, replication, and failover clustering, • Experience with reporting frameworks (Power BI, SSRS a plus), • Strong analytical and debugging abilities, • Effective communication and documentation skills, • Ability to collaborate with developers, analysts, and DOE teams, • Attention to data accuracy, integrity, and security Think Tank is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law. Compensation for the successful candidate will be determined based on a variety of factors, including education, relevant work experience, work location, specific job responsibilities, professional certifications, and other job-related criteria. Think Tank also offers a comprehensive benefits package that includes medical, dental, and vision coverage; long-term and short-term disability; and a 401(k) plan; personal time off, and 11 federal holidays. All benefits are subject to eligibility requirements.

Job Description Job Title – Cybersecurity Sales ( East Coast ) – 100% Remote Location: Job is 100% Remote – Must live ANYWHERE in East Cost Base Salary – $140,000 – $160,000 ( + Commission ) JOB #: 83397802 Industry: Cybersecurity/ Information Technology & Services Position Overview: A high-growth cybersecurity vendor is seeking an Enterprise Account Executive to own strategic new logo acquisition across large financial institutions (BFSI) in the U.S. East Coast. This is a remote-first role with limited travel. Key Responsibilities: • Sell a differentiated platform in the DDoS validation / enterprise risk space, • Drive complex sales cycles involving CISOs, procurement, and compliance stakeholders, • Own the full cycle from outbound to close, with large BFSI logos, • 8+ years in cybersecurity enterprise sales, • Direct experience selling into BFSI, • Proven outbound execution and quota achievement, • Experience at companies like Akamai, Cloudflare, Zscaler, Palo Alto, etc., • Familiarity with structured sales (e.g., MEDDIC, Challenger)

Job DescriptionCareer Renew is recruiting for one of its clients a Senior Infrastructure Engineer - Crypto - this is a fully remote role for US-based candidates. Join a stellar team of leaders and experts in blockchain technology, cryptography, infrastructure, and security to build the backbone of blockchain wallet infrastructure for the next financial era. We’re hiring a Senior Infrastructure Engineer to design, operate, and scale the systems that power our platform. You’ll work at the intersection of blockchain, cybersecurity, and distributed infrastructure, ensuring our services are reliable, secure, and ready to meet the demands of a trillion-dollar financial industry. This role goes beyond maintaining servers. You’ll architect, automate and secure infrastructure, improve resilience, and embed best-in-class DevOps and SRE practices into our workflows. You’ll collaborate across engineering, product, and security to translate requirements into infrastructure that is scalable, cost-efficient, and secure. Preferred experience Responsibilities * Design, build, and maintain cloud infrastructure with a focus on scalability and security. * Architect and operate containerized and orchestrated systems (Docker, Kubernetes). * Automate provisioning and deployments using Terraform, Jenkins, and CI/CD pipelines. * Implement and maintain observability with Datadog across logs, metrics, and traces. * Optimize performance and reliability of Node.js applications and backend services. * Configure and manage secure enclaves (AWS Nitro) to harden critical workflows. * Partner with product and security to align infra decisions with roadmap and risk strategy. * Document systems, promote knowledge sharing, and support client discussions. Requirements * 8+ years of infrastructure, DevOps, or SRE experience in cloud-native systems. * Strong expertise with AWS (Lambda, EKS, API Gateway, DynamoDB, S3, CloudFormation, CloudWatch); GCP is a plus; IBM and Thales are a plus too. * Skilled in Infrastructure-as-Code (Terraform) and CI/CD automations. * Deep knowledge of Docker, Kubernetes, and containerized microservices. * Experience administering and tuning SQL and NoSQL databases. * Familiar with observability platforms (Datadog, ELK, Prometheus/Grafana). * Solid understanding of infrastructure security and applied cryptography fundamentals. * Proficiency in scripting and systems programming (Python, Go, Rust, or TypeScript). * Clear communication skills, ability to operate under pressure and make sound decisions. * Ideally, experience with blockchain networks and smart contracts. Compensation & Package * Title: Senior Infrastructure Engineer. * Salary: $180,000-260,000 per year (full-time). * Equity: 100-200 stock options vested over 4 years. * Benefits: Healthcare, 401K, and travel expenses. * Location: United States (remote-first, office optional). * Equipment: MacBook Pro + essentials.

Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: AI Red Team Specialist Type: Full-time or Part-time Contract Work Compensation: $50/hour Location: Remote Commitment: 20+ hours/week Role Responsibilities • Red team conversational AI models and agents to identify jailbreaks, prompt injections, misuse cases, and bias exploitation., • Generate high-quality human data by annotating failures, classifying vulnerabilities, and flagging systemic risks., • Apply structure by following taxonomies, benchmarks, and playbooks to ensure consistent testing., • Document reproducibly by producing reports, datasets, and attack cases that customers can act on. Must-Have • Fluent in English and Italian with native-level fluency., • Prior red teaming experience in AI adversarial work, cybersecurity, or socio-technical probing., • Experience in Adversarial ML, Cybersecurity, or socio-technical risk analysis., • Upload resume, • AI interview based on your resume

Job DescriptionCompany Description Columbia University has been a leader in higher education in the nation and around the world for more than 250 years. At the core of our wide range of academic inquiry is the commitment to attract and engage the best minds to pursue greater human understanding, pioneering discoveries, and service to society. The School of Professional Studies at Columbia University offers innovative and rigorous programs that integrate knowledge across disciplinary boundaries, combine theory with practice, leverage the expertise of our students and faculty, and connect global constituencies. Through seventeen professional master's degrees, courses for advancement and graduate school preparation, certificate programs, summer courses, high school programs, and a program for learning English as a second language, the School of Professional Studies transforms knowledge and understanding in service of the greater good. Job Description The School of Professional Studies seeks experienced industry professionals to serve as part-time Lecturer for a graduate-level course in Analytics for Cybersecurity Management. This course offers a comprehensive introduction to core cybersecurity principles, encompassing network security, threat detection, and vulnerability management, while highlighting how emerging techniques in AI and machine learning can transform modern defense strategies. Students will explore key frameworks, advanced tools, and real-world case studies, gaining insight into how analytics underpins effective threat intelligence, incident response, and regulatory compliance. Responsibilities * Lead class lectures, instructional activities, and classroom discussions. Attend all class sessions. * Monitor and address student concerns and inquiries. * Evaluate and grade student work and assessments. * Conduct office hours. Qualifications Columbia University SPS operates under a scholar-practitioner faculty model, which enables students to learn from faculty possessing outstanding academic training and a record of accomplishment as practitioners in an applied industry setting. Requirements * Doctoral degree in a quantitative disciplinary area * 3+ years of professional experience in roles such as Security Operations (SOC), Threat Intelligence, Incident Response, Security Engineering, Vulnerability Management, Cloud Security, or Applied Data Science/ML for security within industries like technology, finance, healthcare, consulting, or government. * Python proficiency for data parsing/ETL, log analysis, and basic analytics (e.g., pandas, simple scikit-learn workflows). * Comfort with shell scripting (PowerShell and/or Bash) and core OS tools for processes, networking, and files. * Strong communication and feedback skills for guiding graduate students; dependable, organized, and detail-oriented Preferred Skills & Experience * 10+ years of related professional experience. * 2+ years of University teaching experience, ideally at the graduate level. * Experience with cloud security (IAM, least privilege, security groups, logging) and common tools (e.g., CloudTrail/Defender for Cloud). * Familiarity with SOAR concepts/workflows and alert triage/runbooks. * Practical knowledge of security/privacy frameworks and regs (e.g., NIST CSF, HIPAA, GDPR) and ethical handling of sensitive data. * Experience supporting course operations (Canvas/LMS, rubric-based grading, timely feedback, academic integrity processes, managing small-group activities). * Track record of mentoring early-career professionals or graduate students and collaborating in diverse, remote teams. Additional Information All your information will be kept confidential according to EEO guidelines. Columbia University is an Equal Opportunity/Affirmative Action employer. Salary range: $11,000 - $13,000 per semester long course

Job Description * Fully On-Site Role in Midtown NYC * Our client, a financial firm based in midtown NYC is looking for a motivated & driven Desktop Engineer to join the team. This role is ideal for someone who is passionate about technology, eager to learn, and ready to grow into more advanced engineering responsibilities. You will assist with deploying, maintaining, and supporting desktop systems, hardware, and software across the firm in a fast-paced trading environment. Key Responsibilities • Provide day-to-day technical support for end users, including troubleshooting hardware, software, and at times white glove service., • Assist with setting up, imaging, and configuring Windows systems and mobile devices., • Support user onboarding and off-boarding, including account setup, equipment distribution, and workstation preparation., • Perform routine system updates, patching, and software installations through management tools., • Help maintain and update asset inventory, ensuring accurate tracking of all devices., • Support the Desktop Engineering team with device lifecycle management, including repair, replacement, and decommissioning., • Collaborate with IT teams to ensure security standards, policies, and configuration baselines are followed., • Document processes, solutions, and troubleshooting steps in the IT knowledge base., • Escalate complex issues as needed while continuing to learn and contribute. Required Qualifications • 2+ years of experience in IT support, help desk, or desktop., • Basic understanding of Windows operating systems and typical enterprise software., • Familiarity with Active Directory, user permissions, and account management., • Working knowledge of network fundamentals (DNS, DHCP, Wi-Fi, VPN.), • Strong working knowledge of cybersecurity best practices., • Experience with hardware troubleshooting for desktops, laptops, and peripherals., • Strong communication, customer service, and problem-solving skills. Preferred Skills (Big Plus) • Exposure to Cybersecurity platforms, Cloud services and Microsoft Administration., • Basic scripting knowledge (PowerShell, Python or similar)., • Experience supporting remote and hybrid employees., • Certifications such as Network+, and/or Microsoft certifications.Company DescriptionMid size financial firm where this role is highly visible and has growth potential.Mid size financial firm where this role is highly visible and has growth potential.

Job Description:\n\nAbout Phaidra Phaidra is building the future of industrial automation. The world today is filled with static, monolithic infrastructure. Factories, power plants, buildings, etc. operate the same they've operated for decades — because the controls programming is hard-coded. Thousands of lines of rules and heuristics that define how the machines interact with each other. The result of all this hard-coding is that facilities are frozen in time, unable to adapt to their environment while their performance slowly degrades. Phaidra creates AI-powered control systems for the industrial sector, enabling industrial facilities to automatically learn and improve over time. Specifically:We use reinforcement learning algorithms to provide this intelligence, converting raw sensor data into high-value actions and decisions.We focus on industrial applications, which tend to be well-sensorized with measurable KPIs — perfect for reinforcement learning.We enable domain experts (our users) to configure the AI control systems (i.e. agents) without writing code. They define what they want their AI agents to do, and we do it for them. Our team has a track record of applying AI to some of the toughest problems. From achieving superhuman performance with DeepMind's AlphaGo, to reducing the energy required to cool Google's Data Centers by 40%, we deeply understand AI and how to apply it in production for massive impact. Phaidra's ability to achieve its mission is determined by our ability to work together — as defined by our core values: Transparency, Collaboration, Operational Excellence, Ownership, and Empathy. We seek individuals who embody these values, as they are instrumental in ensuring our team consistently delivers excellence and fosters an engaging and supportive culture Phaidra is based in the USA, but we are 100% remote with no physical office. We hire employees internationally with the help of our partner, OysterHR. Our team is currently located throughout the USA, Canada, UK, Sweden, Spain, Portugal, the Netherlands, Singapore, Australia, and India.The Opportunity At Phaidra, security is the bedrock of trust for our customers operating the world's most critical infrastructure. We are looking for a Senior Product Security Engineer to partner directly with our Agentic AI department. This team is at the forefront of our mission, building autonomous agents responsible for optimizing the operational fabric of AI factories. These agents don't just chat; they act. They make real-time decisions to optimize power usage, cooling efficiency, and hardware health, creating a more stable and efficient environment for massive-scale compute. This is a high-stakes environment where the integrity and security of AI-driven decisions are paramount. You will tackle the unique security challenges of deploying autonomous agents that interact directly with physical control systems. Security failures here don't just mean data leaks; they could mean operational downtime or physical degradation of critical hardware. We need a security expert who thrives working hand-in-hand with AI researchers and engineers. Your role is to embed security into the DNA of our Agentic platform, ensuring that as our agents learn and explore, they do so within unbreakable safety boundaries. We are seeking a team member located in the following areas: UK or US (central and eastern time preferred)ResponsibilitiesChampion Secure Agentic AI Development: Drive the adoption of Phaidra's Secure AI/ML Development Lifecycle (SAIDL) within the Agentic AI team. Adapt security practices to fit the iterative and experimental nature of Reinforcement Learning and agent development.Agentic Threat Modeling: Partner with researchers to model threats specific to autonomous agents. Beyond standard AI risks, you will analyze risks unique to agents, such as goal misalignment, reward hacking, infinite looping, and insecure tool execution (e.g., an agent executing a command that exceeds safety limits).Secure Agent Architecture & Safety Boundaries: Design secure-by-default architectures for autonomous agents. Crucially, this involves defining deterministic safety guardrails that sit between the probabilistic AI model and the physical hardware controls. Ensure "Zero Trust" applies to the agent—it should only have the minimum permissions needed to adjust specific parameters.Secure Agent Tools & Memory: Architect security controls for the "tools" the agent uses (APIs to read sensors or change settings) and the agent's long-term memory. Ensure the agent cannot be manipulated into using a tool to perform unauthorized actions or "poisoned" via its memory context.MLSecOps for RL Pipelines: Secure the training and simulation pipelines used for Reinforcement Learning. Ensure the integrity of the simulation environments (Digital Twins) used to train agents, preventing attackers from influencing agent behavior during the training phase.Adversarial Testing & Red Teaming: Lead AI Red Teaming exercises focused on behavioral manipulation. Can you trick the agent into making a suboptimal decision? Can you manipulate the observations the agent receives?Incident Preparedness: Develop incident response playbooks tailored for autonomous systems, focusing on "Kill Switches" and rapid rollback capabilities in the event of rogue agent behavior.Cross-Functional Partnership: Build strong relationships with the Agentic AI researchers, SREs, and Data Scientists. Act as an enabler who helps them deploy powerful agents safely, rather than a blocker.Key QualificationsAgentic AI & RL Security: Proven understanding of the security risks associated with Reinforcement Learning, Autonomous Agents, or automated decision-making systems.AI Partnership: Demonstrated experience working embedded with AI system developers and researchers. You understand the difference between "probabilistic" (AI) and "deterministic" (Code) and how to secure the bridge between them.Core Experience: 5+ years of work experience in product security, application security, or a closely related security engineering role.Safety Engineering Mindset: You understand that in physical systems, "Availability" and "Safety" often outrank "Confidentiality." You are familiar with concepts like fail-safes and human-in-the-loop controls.Technical Depth:Strong programming experience, ideally with Python (essential for ML/AI ecosystems) or Go.Familiarity with agent frameworks (e.g., LangChain, AutoGPT) or RL libraries (e.g., Ray RLLib).Proven experience securing Cloud infrastructure (GCP) and Kubernetes.Deep understanding of Authentication & Authorization (specifically non-human identities/workload identity).Advanced MLOps: Direct, hands-on experience securing MLOps tooling (e.g., Kubeflow, MLflow) and deep understanding of securing complex data and model-training pipelines.Preferred Skills & ExperienceIndustrial / OT Context: Experience working with systems that interface with the physical world (IoT, Robotics, ICS/OT). Understanding of the "IT/OT convergence."Formal Verification for AI: Experience using mathematical methods to prove that an AI model or agent will not violate specific safety constraints.Sim-to-Real Security: Experience securing simulation environments (Digital Twins) and managing the security risks of transferring policies from simulation to the real world.Protocol Fuzzing: Ability to test industrial protocols (e.g., Modbus, BACnet) for robustness against automated or adversarial inputs.AI Governance: Familiarity with emerging standards like the NIST AI RMF or ISO 42001.Critical Systems: Experience securing "closed loops" or control systems where latency and reliability are critical.Certifications: Relevant advanced certifications, such as GICSP (Global Industrial Cyber Security Professional), ISA/IEC 62443 Cybersecurity Expert, NVIDIA Agentic AI, OSEP (Offensive Security Experienced Penetration Tester), CISSP, or OSCP.Our StackAI/ML: PyTorch, TensorFlow, Ray (RL), LangChain, Gemini/OpenAI/Anthropic models.Languages: Python, Go.Infrastructure: Docker, Kubernetes, Terraform.Cloud: GCP (GKE, PubSub, BigTable)Onboarding In your first 30 days — (Foundation and AI Landscape Familiarization)Understand the Mission: Deep dive into "Building AI for AI Factories." Understand the specific physical parameters (power, cooling, airflow) our agents are optimizing.Build Trust: Sit with the Agentic AI researchers to understand their workflow. How do they train agents? How do they simulate environments?Initial Review: Conduct a high-level review of the current "Safety Layer" that sits between the Agent and the control systems. In your first 60 days — (Threat Modeling & Guardrails):Agent Threat Model: Lead a detailed threat modeling session for a specific Agentic workflow. Focus on the Interface between the Agent and the Physical Hardware.Guardrail Implementation: Propose and begin implementing technical controls (guardrails) that enforce deterministic safety rules, ensuring the AI cannot exceed operational limits regardless of its intent.Secure the Tools: Review the security of the internal APIs (Tools) that the agents use to sense and act on the environment. In your first 90 days — (Strategy & Automation):Reference Architecture: Publish a "Secure Agent Reference Architecture" for future agent development.Driving Initiatives: Drive the implementation of the secure reference architectures and remediation of key findings from the threat modeling exercises.Demonstrable Impact: Showcase measurable improvements in the security of the AI/ML pipeline (e.g., implementation of runtime monitoring for anomalous model behavior, reduction of AI-specific vulnerabilities).Strategic Contributions: Establish yourself as the key security partner and expert for the Agentic AI Department.General Interview Process All of our interviews are held via Google Meet, and an active camera connection is required.Meeting with People Operations team member (30 minutes)Meeting with Hiring Manager (30 minutes)Technical Interview with our Senior Product Security Engineer (60 minutes)Meeting with Agentic AI team member (45 minutes)Culture fit interview with Phaidra's co-founders (30 minutes)Base Salary US Residents:Tier 1 (Largest highest-cost metros): 146,200 USD - 199,600 USDTier 2 (Other major metros): 138,640 USD - 189,370 USDTier 3 (Mid-sized metro areas): 131,080 USD - 179,140 USDTier 4 (All other locations): 123,520 USD - 168,910 USD UK Residents:Tier 1 (London): 95,200 GBP - 142,000 GBPTier 2 (Manchester, Birmingham, Edinburgh, Bristol): 89,600 GBP - 134,400 GBPTier 3 (Other areas): 84,000 GPB - 126,000 GBP In addition to base salary, this position is eligible for equity. Final salary will be determined based on several factors, including a candidate's qualifications, skills, competencies, experience, expertise, education and location. In some cases, final compensation may fall outside the posted range. Salary ranges are regularly reviewed and may be adjusted in response to market trends. Benefits & PerksFast-paced, team-oriented environment where your work directly shapes the company's direction.We are a 100% remote company. Competitive compensation & meaningful equity.Outsized responsibilities & professional development.Training is foundational; functional, customer immersion, and development training.Medical, dental, and vision insurance (exact benefits vary by region).Unlimited paid time off, with a required minimum of 20 days per year.Paid parental leave (exact benefits vary by region).Flexible stipends to support your workspace, well-being, and continued professional development.Company MacBook. Please note: Not all of Phaidra's benefits and perks listed above apply to temporary employees such as interns.On being Remote We take a thoughtful and intentional approach to remote collaboration. Inspired by pioneers like GitLab, we embrace proven best practices to foster an exceptional remote work environment. Our culture is documentation-first, and we prioritize asynchronous communication to support focus and flexibility across time zones. While we value independence, we stay closely connected through tools like Slack and video conferencing. Weekly all-hands meetings help us align and build strong relationships, and we regularly host virtual team-building activities and social events to maintain a sense of camaraderie.Equal Opportunity Employment Phaidra is an Equal Opportunity Employer; employment with Phaidra is governed on the basis of merit, competence, and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status. We welcome diversity and strive to maintain an inclusive environment for all employees. If you need assistance with completing the application process, please contact us at Notice Phaidra participates in E-Verify, an employment authorization database provided through the U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA). As required by law, we will provide the SSA and, if necessary, the DHS, with information from each new employee's Form I-9 to confirm work authorization for those residing in the United States. Additional information about E-Verify can be found here. #LI-Remote To be considered for any position at Phaidra, you must submit an online application. This role will remain open until it is filled. Phaidra only hires individuals who are legally authorized to work in the specified location(s) above. We do not provide employment sponsorship. Candidates requiring visa sponsorship, either now or in the future, are not eligible for hire. WE DO NOT ACCEPT APPLICATIONS FROM RECRUITERS.

Job Description T Field Service Engineer (Level II MSP Experience Required) Location: New York Metro Area Work Type: Field-Based (Travel Required) Step into the Future with Netsurit! Ranked #305 on Inc. 5000 Americas Fastest-Growing Private Companies and winner of the 2024 Global MSP501 Top 500 Managed Service Providers, Netsurit is not just solving IT problems, were shaping the future of AI-powered innovation. Help us design, implement, and scale intelligent solutions that empower businesses to automate processes, uncover insights, and accelerate growth. You will work with cutting-edge tools like Microsoft Copilot, Azure AI, and custom machine learning models to turn data into meaningful business outcomes. Show us your AI experience and ideas in your application we would love to see how you can help us drive what is next! What You will do • Deliver on-site and remote IT support for clients across the NJ/NY Metro area., • Implement and troubleshoot advanced technologies in networking, virtualization, and cloud environments., • Configure systems and network architecture for new and existing clients., • Install and support multi-vendor hardware: Servers, SAN, LAN, WAN, VPN., • Monitor Disaster Recovery and Business Continuity solutions., • Provide exceptional client service and document all work clearly and professionally., • Collaborate on AI-driven projects that enhance automation and efficiency. What You Bring • 5+ years of IT support experience (MSP background required)., • Strong technical skills in:, • Active Directory, Group Policy, • Microsoft Azure, Intune (Android/iOS), • VMWare / Hyper-V, LAN/WAN, WiFi, Firewalls, • Windows Server OS (install, troubleshoot, maintain), • Mac OS (must-have), • Bonus: Basic Linux knowledge and any AI/automation experience., • Excellent communication and documentation skills., • Valid drivers license and reliable vehicle for travel in NY Metro., • Industry certifications are a big plus! Why Netsurit? • Dream-Driven Culture: Your goals matter here., • Award-Winning Company: Ranked #305 on Inc. 5000 and Global MSP501 Winner., • Global Leader: 27 years of excellence serving 600+ businesses., • Career Growth: Mentorship, training, and advancement opportunities., • Competitive Perks:, • Excellent benefits package, • 401(k) with company match, • Travel reimbursement, • Paid holidays and PTO Artificial Intelligence Innovation: Join Netsurit at the forefront of AI transformation—where technology meets ambition. Help us design, implement, and scale intelligent solutions that empower our clients to automate processes, uncover insights, and accelerate growth. Leverage tools like Microsoft Copilot, Azure AI, and custom machine learning models to turn data into meaningful business outcomes. Be part of a team thats shaping the future of AI-powered innovation. Please share your experience and knowledge in AI as part of your application wed love to see how you can help us drive whats next. Note to Agencies: Principals only. No recruiters, no agencies, no unsolicited services. Company DescriptionAbout Netsurit: We are #305 on Inc 5000 America's Fastest-Growing Private Companies! We were also awarded the 2024 Winner for Global MSP501 in the Top 500 Managed Service Providers! With headquarters in New York, Netsurit is a global leader in IT solutions, providing comprehensive managed services, cybersecurity, AI capabilities, and strategic insights for organizations of all sizes. For 27 years, Netsurit has helped more than 600 businesses navigate the complexities of the modern workplace by ensuring critical applications and infrastructure are always on, secure, and resilient. A Note to Third Parties: Principals only. Recruiters, please don't contact this job poster. Please do NOT contact us with unsolicited services or offerAbout Netsurit: We are #305 on Inc 5000 America's Fastest-Growing Private Companies! We were also awarded the 2024 Winner for Global MSP501 in the Top 500 Managed Service Providers! \r\n\r\nWith headquarters in New York, Netsurit is a global leader in IT solutions, providing comprehensive managed services, cybersecurity, AI capabilities, and strategic insights for organizations of all sizes.\r\n\r\nFor 27 years, Netsurit has helped more than 600 businesses navigate the complexities of the modern workplace by ensuring critical applications and infrastructure are always on, secure, and resilient.\r\n\r\n A Note to Third Parties: Principals only. Recruiters, please don't contact this job poster. Please do NOT contact us with unsolicited services or offer

Job Description Position Description: A client of AlphaStaffHCM is seeking a new FPGA Design Engineer to join our Hardware team. You will work directly with a diverse team of experts including quantum scientists, optical, nanofabrication, hardware, FPGA, and embedded engineers. Together, you’ll develop prototypes and photonic-based products across multiple application areas including quantum computing, quantum intelligence, quantum remote sensing, quantum bio-imaging, and quantum cybersecurity. This is a unique opportunity to participate in the architecture design of multiple new FPGA projects in the pipeline, and to work closely with some of the brightest scientists and engineers in lithium niobate, photonic-based quantum technologies. If you enjoy the excitement of solving complex problems, creating realistic application quantum benefits, and working in a fast-paced, innovative environment, this could be the perfect role for you! Duties and Responsibilities: Develop,Design and implement real-time computational and digital algorithms and systems using FPGAs. Develop RTL code for use within multiple projects. Analyze and enhance efficiency, scalability, and stability of the system resources . Integrate multiple FPGAs and off-the-shelf hardware devices into our next generation quantum device architecture. Collaborate with cross-disciplinary teams to design and customize quantum systems with customers requirements/feedbacks Design, implement, simulate, and test the operation of the FPGA logic and systems Document architectures, test results in addition to source code Required Skills and Experience: 3-5 years of industrial experience in FPGA design Practical experience using HLS in FPGA design would be a HUGE plus. Expertise in Verilog/System Verilog Proficiency in RTL simulation (ModelSim,xSim etc.), and building testbenches to verify your design. Experience with Altera(Intel) or Xilinx(AMD) FPGAs and associated development tools Experience working with lab equipment such as oscilloscopes and logic analyzers. Experience/familarity in/with digital hardware circuit design is preferred. Excellent communication skills (written and verbal) Collaborative teammate who is supportive of co-workers and contributes to problem solving Ability to work well in a fast-paced professional office environment and manage simultaneous tasks and deliverables Bachelor of Science in Electrical Engineering or Computer Engineering Required Masters of Science in Electrical Engineering or Computer Engineering Preferred Disclaimers: AlphaStaff, Inc. and the Client are equal employment opportunity employers and do not discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age, past or present military service, disability, genetic information, or any other basis protected by applicable federal, state, or local laws.

Job DescriptionWho we are. Reality Defender is an award-winning cybersecurity company helping enterprises and governments detect deepfakes and AI-generated media. Utilizing a patented multi-model approach, Reality Defender is robust against the bleeding edge of generative platforms producing video, audio, imagery, and text media. Reality Defender's API-first deepfake detection platform empowers teams and developers alike to identify fraud, disinformation campaigns, and harmful deepfakes in real time. Backed by world class investors including DCVC, Illuminate Financial, Y Combinator, Booz Allen Hamilton, IBM, Accenture, Rackhouse, and Argon VC, Reality Defender works with leading enterprise clients, financial institutions, and governments in order to ensure AI-generated media is not used for malicious purposes. Youtube: Reality Defender Wins RSA Most Innovative Startup The Account Executive Role. We are seeking a highly experienced Account Executive to drive strategic sales across regulated industries and organizations with significant compliance, fraud prevention, and security requirements. This individual will lead complex enterprise sales cycles, helping customers address emerging risks related to deepfake impersonation, identity fraud, and AI-enabled social engineering. This role requires a consultative seller with strong experience navigating complex buying processes, engaging senior stakeholders, and delivering cybersecurity or enterprise technology solutions that address mission-critical security and compliance challenges. Responsibilities include: * Own and drive the full enterprise sales cycle, from prospecting through contract execution, deployment, and expansion * Identify, develop, and close new business opportunities within financial services, government, insurance, and other regulated or high-compliance industries * Build trusted relationships with senior stakeholders, including CISOs, fraud leaders, risk and compliance teams, and executive decision-makers * Lead complex sales processes involving technical validation, security and compliance reviews, procurement, and legal negotiations * Partner closely with Solutions Engineering, Product, Marketing, and Customer Success teams to deliver effective customer engagements and successful implementations Who you are. * 3+ years of enterprise sales experience selling cybersecurity, SaaS, AI, or enterprise technology solutions * Proven track record of closing complex, high-value enterprise deals with organizations operating in regulated or high-compliance environments such as financial services, government, insurance, and call centers * Experience selling to senior security, risk, fraud, or IT stakeholders * Strong executive presence and ability to communicate complex technical solutions to both technical and business audiences * Consistent history of meeting or exceeding revenue targets What we offer. Reality Defender offers the following benefits to all our employees, regardless of location: * Healthcare plans with 100% premium coverage for employees and partial coverage available for dependents * Dental and Vision plans with 100% premium coverage for employees and their dependents * Short/Long-term disability and life insurance plans with 100% premium coverage for employees * FSA/HSA and 401k programs * Equity compensation * 20 days of PTO per year * 12 weeks of Parental Leave * Learning and Development budget * Monthly wellness benefits * Annual company-sponsored offsite For employees working from Reality Defender’s HQ in NYC, we offer the following benefits: * Daily in-office lunch through UberEats * Commuter benefits * Remote Fridays * Happy Hours and other local events Compensation Range: $110K - $150K

Job DescriptionWho we are. Reality Defender is an award-winning cybersecurity company helping enterprises and governments detect deepfakes and AI-generated media. Utilizing a patented multi-model approach, Reality Defender is robust against the bleeding edge of generative platforms producing video, audio, imagery, and text media. Reality Defender's API-first deepfake detection platform empowers teams and developers alike to identify fraud, disinformation campaigns, and harmful deepfakes in real time. Backed by world class investors including DCVC, Illuminate Financial, Y Combinator, Booz Allen Hamilton, IBM, Accenture, Rackhouse, and Argon VC, Reality Defender works with leading enterprise clients, financial institutions, and governments in order to ensure AI-generated media is not used for malicious purposes. Youtube: Reality Defender Wins RSA Most Innovative Startup The Senior Account Executive Role. We are seeking a highly experienced Senior Account Executive to drive strategic sales across regulated industries and organizations with significant compliance, fraud prevention, and security requirements. This individual will lead complex enterprise sales cycles, helping customers address emerging risks related to deepfake impersonation, identity fraud, and AI-enabled social engineering. This role requires a consultative seller with strong experience navigating complex buying processes, engaging senior stakeholders, and delivering cybersecurity or enterprise technology solutions that address mission-critical security and compliance challenges. Responsibilities include: * Own and drive the full enterprise sales cycle, from prospecting through contract execution, deployment, and expansion * Identify, develop, and close new business opportunities within financial services, government, insurance, and other regulated or high-compliance industries * Build trusted relationships with senior stakeholders, including CISOs, fraud leaders, risk and compliance teams, and executive decision-makers * Lead complex sales processes involving technical validation, security and compliance reviews, procurement, and legal negotiations * Partner closely with Solutions Engineering, Product, Marketing, and Customer Success teams to deliver effective customer engagements and successful implementations Who you are. * 5+ years of enterprise sales experience selling cybersecurity, SaaS, AI, or enterprise technology solutions * Proven track record of closing complex, high-value enterprise deals with organizations operating in regulated or high-compliance environments such as financial services, government, insurance, and call centers * Experience selling to senior security, risk, fraud, or IT stakeholders * Strong executive presence and ability to communicate complex technical solutions to both technical and business audiences * Consistent history of meeting or exceeding revenue targets What we offer. Reality Defender offers the following benefits to all our employees, regardless of location: * Healthcare plans with 100% premium coverage for employees and partial coverage available for dependents * Dental and Vision plans with 100% premium coverage for employees and their dependents * Short/Long-term disability and life insurance plans with 100% premium coverage for employees * FSA/HSA and 401k programs * Equity compensation * 20 days of PTO per year * 12 weeks of Parental Leave * Learning and Development budget * Monthly wellness benefits * Annual company-sponsored offsite For employees working from Reality Defender’s HQ in NYC, we offer the following benefits: * Daily in-office lunch through UberEats * Commuter benefits * Remote Fridays * Happy Hours and other local events Compensation Range: $140K - $160K

Job Description • Seeking Remote Candidates As a Senior Customer Success Manager (CSM) at ENow, you will serve as the primary strategic partner for a portfolio of enterprise customers, owning the post-sale relationship from onboarding through renewal and expansion. This role is designed for a customer-focused professional who is equally comfortable building trusted relationships and driving measurable commercial outcomes. Customer Success at ENow is directly accountable for retention, expansion influence, and long-term account growth. You will be empowered—and expected—to proactively identify risks and opportunities, align ENow’s solutions to customer objectives, and ensure customers realize tangible business value. A meaningful portion of total compensation is tied to performance outcomes such as renewal success, net revenue retention (NRR), and customer adoption. This is a fully remote role within the United States, with close collaboration across Sales, Product, Engineering, and Support. Key Responsibilities • Own customer retention and renewal outcomes across a defined book of enterprise accounts, with performance measured against gross and net revenue retention targets., • Serve as the primary point of contact and trusted advisor for customers, building strong relationships with IT, security, and business stakeholders., • Lead onboarding and adoption efforts, ensuring customers achieve value quickly and continue to expand their usage of ENow’s solutions., • Develop and execute account success plans that tie customer goals, usage, and milestones directly to renewal and growth outcomes., • Proactively identify expansion opportunities, partnering with Sales and leadership to drive incremental revenue aligned to customer value., • Conduct regular health checks, success reviews, and executive touchpoints to anticipate risks, surface opportunities, and reinforce ROI., • Act as the voice of the customer internally, advocating for customer needs and providing feedback to Product and Engineering to influence roadmap decisions., • Manage escalations and complex issues with urgency and empathy, partnering cross-functionally to deliver timely resolution., • Forecast and report on account health, renewal risk, and expansion opportunities, maintaining clear visibility into revenue performance. You’ll be successful in this role if you: • Are motivated by clear goals, measurable outcomes, and performance-based incentives., • Take personal ownership of customer revenue outcomes—not just activity or engagement., • Balance strong customer advocacy with commercial accountability., • Are comfortable operating in a role where compensation meaningfully reflects impact., • Thrive in a remote-first environment, communicating clearly and proactively across distributed teams. Required: • 3–4+ years of experience in Customer Success, Account Management, Technical Account Management, or a similar customer-facing role within SaaS or enterprise software., • Strong familiarity with Microsoft ecosystems, including Microsoft 365, Entra ID, Azure, and related identity, security, or infrastructure concepts., • Experience working directly with—or selling into—IT and Information Security teams, with an understanding of their operational and security priorities., • Demonstrated success in roles where performance was tied to retention, expansion, or revenue-related outcomes., • Proven ability to manage executive-level relationships and influence decision-makers in a remote setting., • Strong written and verbal communication skills, with excellent organization and follow-through., • Comfort working cross-functionally with Sales, Product, Engineering, and Support teams in a distributed environment., • Bachelor’s degree in Business, Information Technology, Computer Science, or related field., • Experience in a high-growth or early-stage SaaS environment., • Familiarity with CRM and Customer Success platforms (e.g., Salesforce, Gainsight, Totango). The salary range for this role is $90,000 - $100,000. This position also offers significant earning potential through on-target earnings (OTE). ENow offers a competitive total rewards package which includes base salary and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location, and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process. In addition to the salary range listed, this role offers a meaningful, performance-based variable component. A significant portion of total compensation (typically around 30%) is tied to measurable outcomes such as customer retention, net revenue retention (NRR), adoption milestones, and strategic account impact. Top performers are rewarded for ownership, execution, and delivering real value to customers. #hc226652

Job Description Enterprise Account Director- East Remote [within the US] ABOUT THE ROLE: We are seeking a highly motivated and experienced Enterprise Account Director to join our dynamic team. As a pivotal member of our sales force, you will be responsible for driving revenue growth through strategic sales initiatives focused on our security for AI products and services. You will collaborate closely with cross-functional teams including marketing, product development, and customer success to ensure the delivery of comprehensive solutions that meet and exceed customer expectations. WHO WE ARE: HiddenLayer protects the world's most valuable technologies from adversarial AI attacks. We were founded by AI professionals and security specialists with first-hand experience of how insidious adversarial AI attacks can be to detect and defend against. Determined to prove that these attacks were preventable, the team developed a unique, patent-pending, productized solution to support organizations in accelerating their adoption of AI securely. Our dedication to innovation has been recognized by prestigious awards such as RSA's Innovation Sandbox Winner, CB Insights AI 100, CyberTech 100, and SC's Most Promising Early-Stage Start-up. WHAT YOU'LL DO: • Develop and execute a strategic sales plan to achieve sales targets and expand the customer base within the security for AI market segment., • Build strong, long-lasting relationships with key stakeholders, including C-level executives and decision-makers, to understand their business needs and position our solutions effectively., • Lead complex negotiations and contract discussions, ensuring favorable terms that align with company objectives and customer requirements., • Collaborate with internal teams to develop customized proposals, presentations, and demonstrations that showcase the value proposition of our security for AI solutions., • Track and report on sales performance metrics, forecasting accuracy, and pipeline management using CRM tools to drive informed business decisions., • Bachelor's degree in Business Administration, Marketing, Computer Science, or a related field; MBA preferred., • Proven track record of success in enterprise sales within the cybersecurity or AI technology industry, with a minimum of 7 years of experience., • Deep understanding of AI security concepts, including machine learning, threat detection, anomaly detection, and data protection., • Strong business acumen and strategic thinking skills, with the ability to translate complex technical solutions into tangible business benefits for customers., • Excellent communication, presentation, and negotiation skills, with the ability to influence and persuade at all levels of an organization., • Self-motivated and results-oriented, with a demonstrated ability to work independently and as part of a team in a fast-paced, entrepreneurial environment. We're moving at (what feels like) the speed of light. HiddenLayer is a venture-backed company and recently closed a $50M funding round led by M12, Microsoft's Venture Fund, and Moore Strategic Ventures. Attracting and retaining the very best people is our #1 priority. That's why we offer our team best-in-class benefits, including: • Fully Remote: We are a completely remote global team. Though we're distributed, we are intentional about getting the team together a couple of times a year. We offer a generous stipend for your home office setup, annual upgrades to ensure you have a comfortable workspace and a monthly stipend for internet/phone expenses., • Comprehensive Health & Wellness Benefits: Better than your average startup healthcare benefits. With five options to choose from, of which are fully subsidized by HiddenLayer, we offer a variety of options to fit each person's needs. We also offer vision, dental, and 401k offerings., • Flexible Time Off: Enjoy unlimited and flexible time off for all salaried employees, in addition to 15 paid company holidays., • Commitment to Learning and Development: We support personal growth and education through a dedicated L&D fund that can be used for training, conferences, certifications and industry events. HiddenLayer is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

Job Description At TixTrack, we support our clients by creating superior ticketing solutions for performing arts and cultural institutions through a combination of modern technology, beautifully simple design, and the art of listening. Headquartered in the heart of the Broadway Theatre District, NYC, we are a small, but growing team of hardworking, highly motivated individuals. We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Our core product, Nliven, is a real-time platform that helps venues manage ticket sales efficiently while creating a more engaging buying experience for customers. With a presence across both the US and UK, we are anticipating robust growth in 2026. Even with a highly dispersed, largely remote workforce, we stay connected through our Slack channels, virtual events and regional meetups. Come see how we “role”. About The Role The Platform Engineering team builds the systems, tooling, and operational standards that enable product teams to deliver software safely, frequently, and independently as the company grows.The Platform Engineer is responsible for contributing as part of this team, helping to lead the design, scalability, reliability, and operational excellence of the company’s platform infrastructure and core services. This role partners closely with Engineering, Product, and Cybersecurity to architect and evolve systems that support a highly available, secure, and resilient multi-tenant SaaS environment. As a senior individual contributor, the Platform Engineer applies advanced reliability and systems engineering principles to production environments, influencing architectural decisions and long-term platform strategy. This role balances speed of delivery with operational maturity, ensuring the platform scales effectively while maintaining high standards of performance, security, and uptime. This position reports to the Platform Engineering Manager. This position is full-time and fully remote. Candidates must be located in one of the following states: New York, New Jersey, Connecticut, California, Oregon, Colorado, Texas, Wisconsin, Minnesota, Louisiana, Florida, Virginia, North Carolina, and South Carolina. Candidates may be required to travel and/or meet up in-person from time to time. There may also be an expectation in the future for hybrid work in a local office. About You * You bring deep experience designing and operating production-grade cloud platforms, ideally within Microsoft Azure, and have helped evolve infrastructure that supports reliable, highly available SaaS systems at scale. * You have led or played a major role in complex platform initiatives, such as Kubernetes adoption, infrastructure modernization, or safely decomposing monolithic systems while the business continued shipping product.. * You have strong experience building and evolving CI/CD pipelines, infrastructure-as-code frameworks, and deployment automation that allow engineering teams to ship software safely and frequently. * You think in terms of systems, reliability, and operational maturity, with experience designing observability practices, incident response processes, and service reliability standards that improve uptime and reduce operational friction. * You naturally raise the technical bar around you, documenting architecture decisions, mentoring engineers, and helping teams adopt stronger reliability, observability, and operational practices across production systems. What You'll Do * Lead the design, implementation, and evolution of reliable, scalable platform infrastructure supporting the company’s SaaS products and APIs. * Partner with engineering teams to evolve platform architecture over time, supporting safe system decomposition, service ownership, and scalable service boundaries. * Architect and maintain infrastructure-as-code frameworks and automation standards to ensure consistency and repeatability across environments. * Establish and refine monitoring, alerting, logging, and observability practices to proactively detect and resolve system issues. * Own and improve incident response frameworks, root cause analysis processes, and post-incident reviews, driving systemic improvements. * Define and guide service level objectives (SLOs), service level indicators (SLIs), and error budgets to support reliability-driven decision-making. * Partner with Engineering teams to embed reliability, operability, and scalability considerations into system architecture and deployment workflows. * Lead improvements to CI/CD pipelines, deployment automation, and platform tooling to increase developer velocity and reduce operational friction. * Drive capacity planning, performance optimization, and scaling strategies to ensure platform readiness for growth and peak usage. * Collaborate with Security and Engineering leadership to ensure platform resilience, data protection, and compliance best practices are embedded in infrastructure design. * Provide technical leadership and mentorship to engineers across teams, influencing platform standards and architectural best practices. * Contribute to documentation, operational standards, and runbooks to ensure consistency and knowledge sharing. * Participate in on-call rotations and provide production support as needed to maintain system uptime and reliability. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for the job. Duties, responsibilities, and activities may change at any time with or without notice. What You'll BringMinimum Requirements * Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience. * 8+ years of experience in Site Reliability Engineering, Platform Engineering, DevOps, Infrastructure Engineering, or related roles within a SaaS environment. * Demonstrated experience designing and supporting highly available, production-grade cloud infrastructure. * Deep experience with cloud platforms (Azure preferred), networking, and distributed systems architecture. * Strong experience with infrastructure as code, automation frameworks, and CI/CD pipeline design. * Experience supporting multi-tenant SaaS systems with high availability, uptime, and performance requirements. * Experience with containerization and orchestration technologies (e.g., Kubernetes). * Experience leading complex technical initiatives or serving as a senior technical advisor across engineering teams. Essential Skills * Strong systems-thinking and architectural judgment, with the ability to design scalable, resilient solutions. * Advanced troubleshooting and root cause analysis skills across distributed systems. * Ability to influence technical direction without direct authority. * Strong written and verbal communication skills, including the ability to document architecture decisions and operational processes. * Ability to balance long-term platform strategy with short-term business priorities. * High level of ownership, accountability, and attention to detail. * Ability to work independently while collaborating effectively across Engineering, Product, and Cybersecurity teams. * Commitment to operational excellence and continuous improvement. Tools You’ll Use * Slack * Jira * Confluence * GitHub * Visual Studio Code / IDE * Datadog * AI-assisted development tools (GitHub Copilot) What We Value Find Harmony - We confidently manage our work priorities and feel comfortable taking time to enjoy life outside of work. Have a Clear View - We are transparent and honest, understand our roles, and know how we contribute. Be a Fan - We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Welcome All - We are a diverse group of employees that come together as a team, without ego, and do great work. Perform at Your Best – We are committed to our customers success, always willing to listen and improve, to ensure our products exceed expectations. How We Work Radical Curiosity - We Stay Hungry - We approach each day with curiosity and accountability; learning, engaging fully, questioning assumptions, connecting our work to the bigger picture, and always keeping the customer at the center. Embrace Change - We Own Outcomes Together - We succeed by holding ourselves accountable, collaborating deeply across teams, embracing change, and continuously improving together. Seek Solutions - We Continuously Innovate Together - We focus on solutions and client value by acting decisively, prioritizing what matters most, and turning ideas into results through rapid, iterative action. Empathy - We Grow Together - We listen deeply to our customers and to each other, using data, empathy, and mutual respect to grow stronger together. Transform - We Raise The Bar - We set high standards, honor our commitments, and move forward every day with a success mindset, driving continuous improvement and quality for our customers. Our Commitment to Diversity TixTrack is committed to a workplace where everyone is free from bias, prejudice, discrimination, and harassment. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We strive to ensure a welcoming work environment where everyone belongs and is valued, encouraged, & respected. We embrace and celebrate the unique experiences, perspectives, and cultural backgrounds that each employee brings to our workplace. We are focused on building a culture that acknowledges and values diversity, equity, and inclusion. What We Offer * A base annual salary range of $170,000 - $195,000, commensurate with experience * Eligibility for annual bonus based on performance and company success * 100% of premium paid for medical, dental and vision benefits for employee and dependents, with an HSA-eligible option (with a $1,000 employer contribution for 2026) * Company-paid life insurance * Traditional and Roth 401k plans * Paid parental leave * Learning & development opportunities with company reimbursement for eligible educational expenses * Working abroad opportunities * Volunteer days off * Flexible scheduling * Up to $300 reimbursement for initial equipment to set up hybrid work environment * Generous PTO and holiday schedule * Remote work environment California Applicants: CCPA/CPRA Notice Right to Work Poster Notice of E-verify Participation Our team is here to support you throughout the hiring process with reasonable accommodations. We strive to provide an unbiased and equitable interview experience for all applicants. If you need assistance applying for a role due to a disability or special need, please let us know by emailing .

The ideal candidate will have 8–12 years of experience in cybersecurity operations and SOC leadership, along with a Bachelor's degree in Cybersecurity or Information Technology. A specialist recruitment agency is seeking a Director of Cybersecurity Operations. This remote position involves leading

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