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  • IT Field Technician
    IT Field Technician
    15 days ago
    $18–$21 hourly
    Full-time
    Parkchester, The Bronx

    Field Tech Officer (FTO) • Job Title: Field Tech Officer (Level 1 / 2 depending on experience), • Reports To: Technical Operations Lead / Service Manager, • Location: On-site at client premises (and remote when needed) Technical Responsibilities • Install, configure, and maintain desktops, laptops, printers, routers, and network devices., • Perform on-site troubleshooting of hardware, software, and network issues., • Install and configure operating systems (Windows/macOS) and common business software., • Manage device replacements, backups, antivirus, and patching., • Document every site visit, ticket resolution, and issue escalation., • Set up and support VoIP phones, surveillance systems, and other peripherals., • Provide basic support for cloud systems (Office 365, Google Workspace)., • Report recurring issues to leadership for root-cause analysis., • Handle emergency calls during business hours (or rotational after-hours if needed). Client-Facing / People Skills • Communicate clearly with non-technical clients — especially under pressure., • Listen actively and extract exact pain points., • Represent your company with professional appearance and punctuality., • Document notes for hand-off to other techs and for record-keeping., • Educate clients gently when necessary, without sounding arrogant or rushed., • Stay calm and composed even when dealing with frustrated clients., • Maintain confidentiality and respect client data. Requirements • 1+ years in IT support or technical field work (desktop/network support), • Working knowledge of basic networking (IP, DNS, DHCP), Windows, and cloud tools, • Willingness to travel between client sites, • Ability to lift and move equipment (~30lbs), • Comfortable using ticketing systems, documentation tools, remote access tools, • Certifications (preferred): CompTIA A+, Network+, Microsoft 365 Fundamentals Soft Skills • Problem-solver mindset — doesn’t freeze under pressure., • Doesn’t guess — knows when to escalate or double-check., • Treats clients like partners, not a burden., • Self-motivated — doesn’t need micromanagement, • Detailed — writes accurate ticket notes and documentation, • Time aware — knows how to triage onsite tasks under a schedule, • Curious — learns new tools, doesn’t stay stagnant

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  • Bookkeeper
    Bookkeeper
    1 month ago
    $55000–$60000 yearly
    Full-time
    Allerton, The Bronx

    Global Tax and Financial Services is seeking a detail-oriented and dependable Bookkeeper & Tax Preparer Assistant to support our accounting and tax preparation team. This role is responsible for maintaining accurate financial records, assisting with tax return preparation, and providing administrative support to ensure efficient client service during tax season and thought out the year. The ideal candidate is organized, proactive, client-focused, and comfortable working in a fast-paced environment. Key Responsibilities • Record and maintain daily financial Transactions, • Reconcile bank and credit card statements, • Manage accounts payable and account receivable, • Maintain payroll records (if applicable), • Prepare monthly financial statements and reports, • Maintain and organize client financial documentation, • Assist clients with bookkeeping software questions (QuickBooks), • Multiple Client per month Tax Preparation Support • Collect and organize client tax documents, • Prepare basic individual tax returns under supervision, very basic, • Enter financial data into ta software accurately, • Review returns for missing information or discrepancies, • Communicate with clients to request additional documentation, • Assist with electronic filing and tracking return status Support • Answer phones and respond to client inquiries, • Maintain secure and confidential client files, • Support team members with special projects as needed Qualifications • Full time, • $60,000 Annual Salary, • Associate degree in Accounting, Finance, or related field preferred, • 1-3 years of bookkeeping or tax preparation experience preferred, • Proficiency in QuickBooks (Online and/or Desktop), • Familiarity with tax preparation software, • Strong knowledge of basic accounting principles, • Proficiency in Microsoft Office (Excel, Word, Outlook), • Excellent organizational and time management skills, • Strong attention to detail and accuracy, • Ability to maintain strict confidentiality Work Environment Office-based position Full-time Extended hours during tax season

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