Restaurant Manager
4 days ago
New York
Job DescriptionDescription: RESTAURANT MANAGER - Zaytinya by José Andrés Salary Range: $75K - $85K Company Overview: José Andrés Group restaurants have always been centered around our original mission, Change the World through the Power of Food! From fast-casual to fine dining and everything in between, JAG’ers know they all play a critical role in the overall success of our brands. Zaytinya NYC offers an innovative mezze menu inspired by Turkish, Greek and Lebanese cuisines served up in a sleek and modern setting. Since opening in 2002, Zaytinya ranks consistently as a top DC dining destination and looks to build upon its success on one of the worlds biggest stages. Position Summary: Lead and manage service team to offer a world-class culinary experience. Take ownership of the restaurant; ensure the restaurant operates beautifully, efficiently and profitably every shift and every day. Exemplify gracious hospitality and sincere respect in all interactions. Maintain open lines of communication a positive work environment. Continue to be a student of our concept and the industry by seeking out opportunities to learn more and improve. Be a dedicated teacher committed to developing the hourly team. Position reports to the General Manager. Job Functions/Responsibilities Lead Service • Develop, coach and consistently execute service standards., • Impact service by being on the floor during peak service times., • Earn the confidence of the team by consistently running a smooth shift., • Exemplify professionalism and enlightened hospitality in all interactions and especially in difficult situations., • Develop strong team relationships by demonstrating a strong work ethic and willingness to assist each team member., • Clearly communicate expectations and hold individuals accountable., • Provide both positive and constructive feedback to the team in a timely manner and document when appropriate., • Actively recruit top tier talent., • Treat potential employees with the same sense of hospitality and respect as employees and guests., • Execute training program consistently for hourly employees., • Seek out opportunities to communicate JAGs vision to team, guests, students, vendors and community in a clear and positive manner., • Lead by example., • Demonstrate ownership, accountability, and initiative in daily tasks by anticipating business needs and proactively addressing issues., • Readily adjust to circumstances and manage change effectively by finding ways to accommodate team and guests by always ‘making it happen’, without sacrificing quality., • Create a positive work environment by demonstrating no tolerance for negative behaviors., • Understand, practice and teach policies and procedures., • Communicate any major facility or operational emergencies to GM immediately., • Maintain a detailed daily log to communicate between shifts and prevent issues from reoccurring. Regularly conduct service team meetings., • Provide a safe, clean, organized and sanitary work environment., • Understand and ensure all Health Standards, federal and state laws are met., • Understand and execute restaurant plans to stay within department budgets and maximize profits. Actively manage inventory and waste to meet cost targets., • Demonstrate proficiency in cash management., • Ensure check register, cash outs, bank logs, inventory and deposits are accurate and executed according to standard., • Effectively manage service labor, scheduling and payroll., • Proficiency with tools such as Compeat, Open Table and Point of Sales systems., • Position requires a minimum of 2+ years of restaurant management experience and 5+ years of restaurant experience., • Requires developed communication skills, both verbal and written., • Most tasks are performed independently or in a team environment with the employee acting as a team leader., • Ability to maintain compliance with all local, state and federal laws and regulations., • Extensive knowledge of upscale or fine dining service and sales skills., • Ability to supervise, train and motivate multiple levels of employees., • Ability to assess/evaluate other employees’ performance in a fair and consistent manner., • Extensive knowledge of food industry, restaurants and competitive markets., • Extensive knowledge of revenue management., • Participation in the development of short- and long-term financial and operational goals of the restaurants., • This position will spend 100% of the time standing or walking., • Must be able to stand and exert well-paced mobility for up to 8 hours in length., • Must be able to exert well-paced ability to maneuver between functions occurring simultaneously., • Must be able to lift up to 15 lbs. on a regular and continuing basis., • May be required to lift trays of food or food items weighing up to 30 lbs. Occasionally., • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity., • Talking and hearing occur continuously in the process of communicating with guests and employees., • Requires manual dexterity to use and operate all necessary equipment.