Senior Account Manager
hace 2 días
New York
Job Description Direct Agents is looking for an experienced Senior Account Manager, for our Performance Group, to lead client accounts, deliver standout campaigns, and build impactful relationships. This NYC based role has a salary range of $75,000 - $85,000, depending on experience, with annual compensation reviews based on performance. Potential bi-annual bonus pay is based on company and individual performance. • HOW YOU’LL MAKE AN IMPACT, • Lead daily campaign management, campaign reporting, monitoring, and optimizations for client accounts, • Lead daily maintenance, tracking, and monitoring of campaign budgets and KPIs, maximizing growth potential on accounts., • Lead communication the performance of managed campaigns to both internal and external stakeholders, keeping Client KPIs at the forefront of all decision-making., • Provide strategic direction to clients on the best course of action for maximizing ROI., • Provide direction to client stakeholders on the best areas to grow the business, across a variety of performance channels., • Lead creative material review and technical setup for successful campaign launch and ongoing campaign management., • Be a subject matter expert in our industry by continuing to develop holistic industry knowledge, including email, non-email, and compliance protocols. Stay abreast of current industry topics, trends, news, methodologies, and tools., • Lead existing relationships with current legacy clients and establish leadership in new relationships with newly onboarded clients., • Identify and develop potential solutions to improve or further bolster best-in-class client service and intrateam communication, developing “white-glove” mindset, including but not limited to AI integration and development., • Lead monthly payment processes for clients you are managing to ensure the timely deployment of invoices, as well as the timely receipt of payments., • Develop and present QBRs or other business review materials to clients, partners, and internal stakeholders, increasing leadership over time., • Proprietary AI That Actually Works: Kanopy AI is our custom-built intelligence platform—real-time campaign optimization, media mix modeling, natural language analytics, and algorithm enrichment that gives our clients (and our sellers) a genuine edge. This isn’t a buzzword; it’s operational., • Exclusive Platform Access: Direct partnerships across Google AI Search, Meta, TikTok, Amazon, Freewheel, Teads, Stackadapt and best in class tech and media partners., • An Elite, Not Bloated, Team: 100+ operators who move fast, think deeply, and ship work that matters. No layers of bureaucracy. Direct access to senior leadership and the executives building the strategy., • AI Integration Across Everything: Claude, ChatGPT, and proprietary AI tools are embedded in our workflows—from data analysis and creative versioning to strategic planning and client intelligence., • 7x Crain’s Best Places to Work: A people-first culture with a 12-month average time to promotion, a 4-day workweek, and genuine investment in career development., • Certified Minority-Owned Business: 48% BIPOC representation across the agency, 60% female representation—a team that reflects the diverse markets we serve., • Compensation & Benefits, • Competitive salary of $85,000 - $105,000 depending on experience, plus performance-based bonus structure, • Regular performance reviews with quarterly growth path check-ins, • Comprehensive health, dental, vision, and mental health benefits (One Medical, Talkspace, KindBody, Health Advocate), • 15–24 days PTO/year depending on seniority, plus birthday off, 7 sick/safe days, and up to 12 weeks paid parental leave, • New MacBook Pro and access to cutting-edge AI tools across the agency, • Sun-drenched penthouse Acceleration Hub on 5th Avenue in Flatiron—with commuter benefits and Citibike membership Please be aware of fraudulent recruiters and scams. If you move forward in our recruitment process, you will only be contacted by the Direct Agents HR team. Questions? Email Powered by JazzHR ObK70Ati4O