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Overview: Congratulations on Winning Glassdoor's Best Places to Work! Physical Therapist – up to $10k Sign-on Bonus We are looking for fun loving and constant learning Physical Therapists to join our team. Over the last 20 years, Foothills Sports Medicine Physical Therapy™ has grown from one clinic to over forty, helping over 500,000 patients get out of pain and get back to doing the things they love. Join the company with the largest number of Board Certified Orthopedic and Sports Physical Therapist Specialists in Arizona! Voted 1st place award in Ranking Arizona’s Best of Arizona Physical Therapy category 7 years in a row!). 4.6-star employer as rated on Glassdoor! Clinic Location: Northeast Scottsdale Clinic Address: 9316 E Raintree Drive Suite 100 Scottsdale, Arizona 85260 United States Salary Range: $86,000-$105,000 How Foothills Sports Medicine Physical Therapy Supports You: • Up to a $10,000 Sign on Bonus!, • Weekly Bonus based on Patient Volume!, • LIFT (Loan Incentive for Therapists) program – eligible clinicians may receive up to $25,000 in student loan repayment, paid directly to the lender., • Fully paid trainings, certifications and education programs through Evidence in Motion (EIM), • AI enabled Clinical documentation which therapists report reduces documentation time by 90%, • A focus to create a diverse, equitable, and inclusive workplace culture, • Comprehensive mentorship and career development, • Leadership and talent development opportunities, • Generous Paid Time Off, • Industry leading Medical, Dental, Vision, LTD insurances, • 401(k) Employer Matching, • Family Building and Parental Benefits Why be a Physical Therapist at Foothills? We focus on building a culture of teamwork, learning and development. We encourage all our Physical Therapists to strive for advanced board certification in Orthopedics or Sports Physical Therapy and provide continuing education and mentoring to help you get there. We have a fun, family-like environment, support, unlimited career growth opportunities and unmatched benefits. (*Part-time and PRN employees are only eligible to participate in the 401(k) benefit.) Responsibilities: You’ll Achieve Success By: • Applying your clinical reasoning to assess movement dysfunction and identify underlying causes through patient history and physical examination, • Collaboratively developing and adjusting evidence-based plans of care that reflect each patient’s goals, needs, and lifestyle, • Delivering skilled interventions, including therapeutic exercise, manual therapy, neuromuscular re-education, and modalities, to improve function and reduce pain, • Tracking meaningful patient outcomes and adjusting your approach based on progress and clinical presentation, • Serving as a trusted resource and advocate for your patients throughout their recovery journey Qualifications:, • Physical Therapist Licensure in good standing in the State of Arizona or obtain a DPT license., • CPR and first aid certification required Who We Are: Step inside any one of our locations, and you'll feel it: a culture of care, compassion, and human connection. Our commitment to our people-first culture runs deep. Foothills formally makes sure to take care of our employees in need. As our company grows, so does that list. Foothills Sports Medicine Physical Therapy is a member of the Confluent Health family of physical and occupational therapy companies. Together, we are transforming healthcare by strengthening private practices and developing highly effective clinicians all across the country. Confluent Health and Foothills Sports Medicine Physical Therapy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Confluent Health and Foothills Sports Medicine Physical Therapy complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. EOE #CH1K

About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity One Medical’s High Risk team is looking for a Field Medical Assistant, internally known as a Field Care Coordinator, to support our patients with care outside of the traditional clinic setting - in their home and telephonically after an acute inpatient event and as part of routine primary care services. Reporting to the Manager, Tele-Assist Operations, Field Care Coordinators go into patients’ homes to facilitate telehealth visits with a provider in order to reach more of our patients where they live. This will include building a trusted and supportive relationship with the patient and their family, performing clinical assessments, assessing home safety, documenting medications and reviewing provider care plans with the patient. The work may also include supporting and facilitating access to community resources and service agencies necessary to promote patient health and well-being. You will also assist in teaching patients and family members to use technology to coordinate care with their care teams, as needed. You are a compassionate, kind, and open-minded individual who is comfortable engaging with patients and their caregivers or family inside their home. You have excellent communication skills and quickly build trust and rapport with your patients. You are an advocate for patients, with a mastery of human connection and a strong drive for service. You have a passion for removing barriers to care and use your innovative problem solving skills to tackle various tasks and challenges resulting in a truly exceptional patient experience. You bring strong communication skills and enjoy collaborating with an integrated primary care team to facilitate overall better healthcare outcomes for our patients. You are comfortable driving throughout Seattle to reach your patients in their homes. What you'll work on: • Facilitate telehealth visits in a patient’s home, using technology to ensure the provider has a complete view of the living situation and to ensure the patient exam can be completed via video., • Conduct standard patient assessments and documentation to facilitate a complete visit by the treating provider in the home and to ensure patients understand their care plan., • Clinical duties may include providing best in class telehealth set up services, performing and assisting with extended scope duties such as, but not limited to clinician guided physical exam, health status screenings, non-blood specimen collection, spirometry, retinopathy, EKGs, vitals, • Coordinate care with patients, families and other outside care teams (specialists, home health, etc.) as needed. Connect patients to state and local community resources related to housing, transportation, food, and activities of daily living among other social and physical barriers to health., • Assist patients and their families to fully participate in healthcare services, as well as navigate and use community services or other resources in support of their goals. Assist patients with completion of applications for accessing eligible benefits and resources, • Participate in the daily operations of the High Risk Care Team, such as answering incoming phone calls, responding to emails, facilitating supports for transitions of care services What you’ll need: • At least 1 year of experience working in home-based healthcare services or senior living care settings, • Graduated from an accredited postsecondary program that is accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) or completed relevant Medical Assistant training by any branch of the armed forces, • OR possess a Medical Assistant certification issued by a certifying organization accredited by either the National Commission for Certifying Agencies or the American National Standards Institute, • Certified Medical Assistant (MA) and Basic Life Support (BLS) preferred or ability to obtain certification within 6 months of hire required, • Strong written and verbal communication skills; Spanish speaking is a plus, • A proven track record of persisting through change, demonstrating a forward thinking perspective when under pressure, and consistently stepping up to take action on challenges, • A proven ability to build rapport and trust with patients or customers, while delivering individualized, human-centered, customer-focused care, • Clinical skills in performing basic vitals and clinical assessments preferred, • Experience facilitating access to community resources or social service agencies preferred, • Proficiency in computer technology and video platforms such as typing, navigating the internet, meeting over zoom and using multiple software systems simultaneously; experience with Mac iOS, Google Suite preferred This is a full-time role with shifts generally taking place between 7:00am-6:00pm (Monday through Friday) based in Mesa, Arizona. Flexibility to travel throughout the day to patient homes in the Mesa and Phoenix metropolitan areas and work in a variety of Mesa and Phoenix offices based on assignment. Mileage will be reimbursed at the IRS/ Federally established rate. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the ___ and ___ for additional information.

About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity One Medical’s High Risk team is looking for a Home Health Medical Assistant, internally known as a Field Care Coordinator, to support our patients with care outside of the traditional clinic setting - in their home and telephonically after an acute inpatient event and as part of routine primary care services. Reporting to the Manager, Tele-Assist Operations, Field Care Coordinators go into patients’ homes to facilitate telehealth visits with a provider in order to reach more of our patients where they live. This will include building a trusted and supportive relationship with the patient and their family, performing clinical assessments, assessing home safety, documenting medications and reviewing provider care plans with the patient. The work may also include supporting and facilitating access to community resources and service agencies necessary to promote patient health and well-being. You will also assist in teaching patients and family members to use technology to coordinate care with their care teams, as needed. You are a compassionate, kind, and open-minded individual who is comfortable engaging with patients and their caregivers or family inside their home. You have excellent communication skills and quickly build trust and rapport with your patients. You are an advocate for patients, with a mastery of human connection and a strong drive for service. You have a passion for removing barriers to care and use your innovative problem solving skills to tackle various tasks and challenges resulting in a truly exceptional patient experience. You bring strong communication skills and enjoy collaborating with an integrated primary care team to facilitate overall better healthcare outcomes for our patients. You are comfortable driving throughout Seattle to reach your patients in their homes. What you'll work on: • Facilitate telehealth visits in a patient’s home, using technology to ensure the provider has a complete view of the living situation and to ensure the patient exam can be completed via video., • Conduct standard patient assessments and documentation to facilitate a complete visit by the treating provider in the home and to ensure patients understand their care plan., • Clinical duties may include providing best in class telehealth set up services, performing and assisting with extended scope duties such as, but not limited to clinician guided physical exam, health status screenings, non-blood specimen collection, spirometry, retinopathy, EKGs, vitals, • Coordinate care with patients, families and other outside care teams (specialists, home health, etc.) as needed. Connect patients to state and local community resources related to housing, transportation, food, and activities of daily living among other social and physical barriers to health., • Assist patients and their families to fully participate in healthcare services, as well as navigate and use community services or other resources in support of their goals. Assist patients with completion of applications for accessing eligible benefits and resources, • Participate in the daily operations of the High Risk Care Team, such as answering incoming phone calls, responding to emails, facilitating supports for transitions of care services What you’ll need: • At least 1 year of experience working in home-based healthcare services or senior living care settings, • Graduated from an accredited postsecondary program that is accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) or completed relevant Medical Assistant training by any branch of the armed forces, • OR possess a Medical Assistant certification issued by a certifying organization accredited by either the National Commission for Certifying Agencies or the American National Standards Institute, • Certified Medical Assistant (MA) and Basic Life Support (BLS) preferred or ability to obtain certification within 6 months of hire required, • Strong written and verbal communication skills; Spanish speaking is a plus, • A proven track record of persisting through change, demonstrating a forward thinking perspective when under pressure, and consistently stepping up to take action on challenges, • A proven ability to build rapport and trust with patients or customers, while delivering individualized, human-centered, customer-focused care, • Clinical skills in performing basic vitals and clinical assessments preferred, • Experience facilitating access to community resources or social service agencies preferred, • Proficiency in computer technology and video platforms such as typing, navigating the internet, meeting over zoom and using multiple software systems simultaneously; experience with Mac iOS, Google Suite preferred This is a full-time role with shifts generally taking place between 7:00am-6:00pm (Monday through Friday) based in Mesa, Arizona. Flexibility to travel throughout the day to patient homes in the Mesa and Phoenix metropolitan areas and work in a variety of Mesa and Phoenix offices based on assignment. Mileage will be reimbursed at the IRS/ Federally established rate. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the ___ and ___ for additional information.

Position Type: Regular Schwab Advisor Services is the leading provider of custodial, operational, and trading support for independent fee-based investment advisors. We're currently looking for dedicated individuals like you to help us provide financial advisors with access to tools and wealth-management services. If you're interested in working to help grow the business of independent investment advisor firms, there's a place for you in Advisor Services. What you’ll do: Advisor Platform Support (APS) Associates act as an ambassador of Advisor Services to educate, guide, and assist clients. A career in APS begins with a solid client focused mentality and a strong desire to help clients meet their needs. Providing our clients with exceptional experiences is the priority at Schwab and in our APS team. Our goal is that all team members create client loyalty with every interaction. We want you to bring your personality to your calls and create those memorable experiences for clients. With a dual focus on inspiring client loyalty and employee engagement and development, we support clients and employees in reaching their goals. Schwab provides extensive training and internal support that affords employees the opportunity to be successful in all aspects of their career. Through your client conversations you will: • Educate clients - Respond directly to client inquiries over the phone and engage clients in discussions focused on educating, and providing guidance as it relates to their website navigation needs, • Be a client advocate - Care enough to ask the extra questions knowing that just one question, the right question, can get to the heart of the issue, • Provide solutions-based service - Provide web site support/problem resolution to Registered Investment Advisors (clients) in a timely, professional, and courteous manner, • Be consultative - Recommend solutions, when appropriate, to clients which align to their needs, • Build strong client and internal relationships - Collaborate in a team-based environment with a diverse group of professionals focused on meeting the needs of the clients and Charles Schwab Advisor Services The ideal candidate will thrive in an environment where they are constantly learning. They will work in a highly collaborative team environment of professionals. The representative’s core responsibility will be responding to calls from an inbound call queue. This opportunity is suitable for someone who enjoys talking with customers and solving problems in a team oriented and supportive environment. Hours of operation are from 8:00 a.m. to 7:00 p.m. Eastern Monday – Friday. The role is not available as fully remote. Must live within reasonable commuting distance from the following Charles Schwab campus location: 2423 E Lincoln Dr, Phoenix, AZ 85016 • 1-3 years customer service experience, • Basic knowledge of computer desktop and website navigation demonstrated through prior experience and/or education, • Basic knowledge of on-line/Internet services, • Consistent customer service focus, • Effective verbal and written communication, • Possess a collaborative and relationship-focused work style with demonstrated success in a team environment, • Have effective time management & communication skills, positive attitude, enthusiasm, professionalism, and a strong work ethic with a high level of integrity At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our ___ approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive ___ that takes care of the whole you – both today and in the future: • 401(k) with company match and Employee stock purchase plan, • Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions, • Paid parental leave and family building benefits, • Tuition reimbursement, • Health, dental, and vision insurance

Description Citizens is in the midst of a bold, enterprise-wide transformation—leveraging the power of data and AI to reimagine how we serve our customers, operate our business, and deliver value. This transformation spans multiple domains and requires a coordinated, strategic approach to integrating data across the organization. As a Data & AI Product Strategy Leader you will play a central role in executing this transformation strategy by owning and orchestrating the data components that fuel it. You’ll lead the horizontal enablement of data workstreams, ensuring that product teams are aligned, supported, and delivering against strategic goals. This role is not just about data—it’s about driving enterprise outcomes through the thoughtful coordination of people, processes, and technology. You’ll serve as a consultative partner to senior leaders, a problem solver for delivery teams, and a hands-on product leader when needed. Your ability to navigate ambiguity, build relationships, and drive execution will be critical in bringing together diverse data efforts into a unified, impactful strategy. Specific Responsibilities Strategic Coordination & Program Enablement • Design and implement horizontal routines and governance structures that support cross-functional collaboration., • Ensure strategic alignment between data product initiatives and enterprise transformation goals., • Step into product management roles when needed to ensure continuity and customer-centric delivery., • Promote a product mindset across teams, focusing on solving customer problems rather than executing predefined requirements., • Identify and address risks, inefficiencies, and blockers across delivery teams and workstreams., • Facilitate structured problem-solving and escalation processes to maintain momentum and resolve issues., • Communicate effectively across all levels of the organization, translating technical and strategic concepts into actionable insights., • Build trust and foster collaboration across diverse stakeholder groups, including technology, business, and executive leadership., • Support financial planning, budgeting, and resource allocation for data product initiatives., • Coordinate with delivery and domain leaders to develop and execute staffing plans that align with strategic priorities and program needs. Experience & Skills • Proven experience managing financial performance and metrics for programs or small business units., • Familiarity with strategic frameworks such as OKRs (Objectives and Key Results)., • Prior experience in product management or leading complex technology delivery projects., • Demonstrated ability in strategic planning and long-term solution development., • Strong analytical and structured problem-solving capabilities., • Excellent relationship-building and stakeholder management skills., • Exceptional verbal and written communication abilities., • Experience working in a matrixed environment with cross-functional teams., • Hours per Week: 40, • Work Schedule: Monday - Friday The salary range for this position is $150,000-$220,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit ___ . #LI-Citizens Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity One Medical’s High Risk team is looking for a Home Health Medical Assistant, internally known as a Field Care Coordinator, to support our patients with care outside of the traditional clinic setting - in their home and telephonically after an acute inpatient event and as part of routine primary care services. Reporting to the Manager, Tele-Assist Operations, Field Care Coordinators go into patients’ homes to facilitate telehealth visits with a provider in order to reach more of our patients where they live. This will include building a trusted and supportive relationship with the patient and their family, performing clinical assessments, assessing home safety, documenting medications and reviewing provider care plans with the patient. The work may also include supporting and facilitating access to community resources and service agencies necessary to promote patient health and well-being. You will also assist in teaching patients and family members to use technology to coordinate care with their care teams, as needed. You are a compassionate, kind, and open-minded individual who is comfortable engaging with patients and their caregivers or family inside their home. You have excellent communication skills and quickly build trust and rapport with your patients. You are an advocate for patients, with a mastery of human connection and a strong drive for service. You have a passion for removing barriers to care and use your innovative problem solving skills to tackle various tasks and challenges resulting in a truly exceptional patient experience. You bring strong communication skills and enjoy collaborating with an integrated primary care team to facilitate overall better healthcare outcomes for our patients. You are comfortable driving throughout Seattle to reach your patients in their homes. What you'll work on: • Facilitate telehealth visits in a patient’s home, using technology to ensure the provider has a complete view of the living situation and to ensure the patient exam can be completed via video., • Conduct standard patient assessments and documentation to facilitate a complete visit by the treating provider in the home and to ensure patients understand their care plan., • Clinical duties may include providing best in class telehealth set up services, performing and assisting with extended scope duties such as, but not limited to clinician guided physical exam, health status screenings, non-blood specimen collection, spirometry, retinopathy, EKGs, vitals, • Coordinate care with patients, families and other outside care teams (specialists, home health, etc.) as needed. Connect patients to state and local community resources related to housing, transportation, food, and activities of daily living among other social and physical barriers to health., • Assist patients and their families to fully participate in healthcare services, as well as navigate and use community services or other resources in support of their goals. Assist patients with completion of applications for accessing eligible benefits and resources, • Participate in the daily operations of the High Risk Care Team, such as answering incoming phone calls, responding to emails, facilitating supports for transitions of care services What you’ll need: • At least 1 year of experience working in home-based healthcare services or senior living care settings, • Graduated from an accredited postsecondary program that is accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) or completed relevant Medical Assistant training by any branch of the armed forces, • OR possess a Medical Assistant certification issued by a certifying organization accredited by either the National Commission for Certifying Agencies or the American National Standards Institute, • Certified Medical Assistant (MA) and Basic Life Support (BLS) preferred or ability to obtain certification within 6 months of hire required, • Strong written and verbal communication skills; Spanish speaking is a plus, • A proven track record of persisting through change, demonstrating a forward thinking perspective when under pressure, and consistently stepping up to take action on challenges, • A proven ability to build rapport and trust with patients or customers, while delivering individualized, human-centered, customer-focused care, • Clinical skills in performing basic vitals and clinical assessments preferred, • Experience facilitating access to community resources or social service agencies preferred, • Proficiency in computer technology and video platforms such as typing, navigating the internet, meeting over zoom and using multiple software systems simultaneously; experience with Mac iOS, Google Suite preferred This is a full-time role with shifts generally taking place between 7:00am-6:00pm (Monday through Friday) based in Phoenix, Arizona. Flexibility to travel throughout the day to patient homes in the Phoenix and Mesa metropolitan areas and work in a variety of Phoenix and Mesa offices based on assignment. Mileage will be reimbursed at the IRS/ Federally established rate. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the ___ and ___ for additional information.

About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity One Medical’s High Risk team is looking for a Field Medical Assistant, internally known as a Field Care Coordinator, to support our patients with care outside of the traditional clinic setting - in their home and telephonically after an acute inpatient event and as part of routine primary care services. Reporting to the Manager, Tele-Assist Operations, Field Care Coordinators go into patients’ homes to facilitate telehealth visits with a provider in order to reach more of our patients where they live. This will include building a trusted and supportive relationship with the patient and their family, performing clinical assessments, assessing home safety, documenting medications and reviewing provider care plans with the patient. The work may also include supporting and facilitating access to community resources and service agencies necessary to promote patient health and well-being. You will also assist in teaching patients and family members to use technology to coordinate care with their care teams, as needed. You are a compassionate, kind, and open-minded individual who is comfortable engaging with patients and their caregivers or family inside their home. You have excellent communication skills and quickly build trust and rapport with your patients. You are an advocate for patients, with a mastery of human connection and a strong drive for service. You have a passion for removing barriers to care and use your innovative problem solving skills to tackle various tasks and challenges resulting in a truly exceptional patient experience. You bring strong communication skills and enjoy collaborating with an integrated primary care team to facilitate overall better healthcare outcomes for our patients. You are comfortable driving throughout Seattle to reach your patients in their homes. What you'll work on: • Facilitate telehealth visits in a patient’s home, using technology to ensure the provider has a complete view of the living situation and to ensure the patient exam can be completed via video., • Conduct standard patient assessments and documentation to facilitate a complete visit by the treating provider in the home and to ensure patients understand their care plan., • Clinical duties may include providing best in class telehealth set up services, performing and assisting with extended scope duties such as, but not limited to clinician guided physical exam, health status screenings, non-blood specimen collection, spirometry, retinopathy, EKGs, vitals, • Coordinate care with patients, families and other outside care teams (specialists, home health, etc.) as needed. Connect patients to state and local community resources related to housing, transportation, food, and activities of daily living among other social and physical barriers to health., • Assist patients and their families to fully participate in healthcare services, as well as navigate and use community services or other resources in support of their goals. Assist patients with completion of applications for accessing eligible benefits and resources, • Participate in the daily operations of the High Risk Care Team, such as answering incoming phone calls, responding to emails, facilitating supports for transitions of care services What you’ll need: • At least 1 year of experience working in home-based healthcare services or senior living care settings, • Graduated from an accredited postsecondary program that is accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) or completed relevant Medical Assistant training by any branch of the armed forces, • OR possess a Medical Assistant certification issued by a certifying organization accredited by either the National Commission for Certifying Agencies or the American National Standards Institute, • Certified Medical Assistant (MA) and Basic Life Support (BLS) preferred or ability to obtain certification within 6 months of hire required, • Strong written and verbal communication skills; Spanish speaking is a plus, • A proven track record of persisting through change, demonstrating a forward thinking perspective when under pressure, and consistently stepping up to take action on challenges, • A proven ability to build rapport and trust with patients or customers, while delivering individualized, human-centered, customer-focused care, • Clinical skills in performing basic vitals and clinical assessments preferred, • Experience facilitating access to community resources or social service agencies preferred, • Proficiency in computer technology and video platforms such as typing, navigating the internet, meeting over zoom and using multiple software systems simultaneously; experience with Mac iOS, Google Suite preferred This is a full-time role with shifts generally taking place between 7:00am-6:00pm (Monday through Friday) based in Phoenix, Arizona. Flexibility to travel throughout the day to patient homes in the Phoenix and Mesa metropolitan areas and work in a variety of Phoenix and Mesa offices based on assignment. Mileage will be reimbursed at the IRS/ Federally established rate. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the ___ and ___ for additional information.

Description Citizens is in the midst of a bold, enterprise-wide transformation—leveraging the power of data and AI to reimagine how we serve our customers, operate our business, and deliver value. This transformation spans multiple domains and requires a coordinated, strategic approach to integrating data across the organization. As the Data & AI Product Strategy Leader for Commercial Banking you will lead the delivery of advanced data and intelligence products that empower commercial bankers and other clients facing colleagues with intelligence to prospect, engage, and deepen client relationships. This role is central to bridging cutting-edge AI capabilities ensuring every data product delivers measurable value to bankers and clients. You will play a central role in executing this transformation strategy by owning and orchestrating the data components that fuel it. You’ll lead the horizontal enablement of data workstreams, ensuring that product teams are aligned, supported, and delivering against strategic goals. This role is not just about data—it’s about driving enterprise outcomes through the thoughtful coordination of people, processes, and technology. You’ll serve as a consultative partner to senior leaders, a problem solver for delivery teams, and a hands-on product leader when needed. Your ability to navigate ambiguity, build relationships, and drive execution will be critical in bringing together diverse data efforts into a unified, impactful strategy. The ideal candidate is a strategic thinker and hands-on executor, able to lead without direct authority, manage conflicting priorities, and build strong partnerships across business, technology, and analytics teams. Success in this role requires a passion for innovation, a bias for action, and a proven track record of delivering results in highly matrixed, agile environments. Key Responsibilities Strategic Coordination & Program Enablement · Design and implement horizontal routines and governance structures that support cross-functional collaboration. · Ensure strategic alignment between data product initiatives and enterprise transformation goals. · Serve as a liaison between product teams, program leadership, and business stakeholders to drive integrated planning and execution. · Champion a product mindset, focusing teams on solving customer problems and delivering value, not just executing requirements. Agile Delivery & Stakeholder Engagement · Operate within a complex “scrum of scrums” structure, coordinating within multiple agile pods and delivery teams to achieve program milestones. · Manage conflicting priorities and dependencies, ensuring transparency, accountability, and timely delivery. · Build and sustain strong partnerships with business, technology, and analytics stakeholders. · Communicate effectively across all levels of the organization, translating technical and strategic concepts into actionable insights. Budgeting & Financial Oversight · Support financial planning, budgeting, and resource allocation for data product initiatives. · Coordinate with delivery and domain leaders to develop and execute staffing plans that align with strategic priorities and program needs. · Act as a consultative partner to senior leaders and stakeholders, helping shape resource strategies and investment decisions through data-driven insights and strategic framing. User-Centric Product Design · Translate business requirements into actionable product roadmaps, prioritizing features that drive revenue, efficiency, and client satisfaction. · Lead the design and delivery of data products that provide bankers with a “single pane of glass” experience—centralizing insights, analytics, and next-best-action recommendations within business workflows. · Champion intuitive user experiences, ensuring complex AI outputs are accessible, explainable, and actionable for bankers. AI & Data Enablement · Guide the development of AI-powered analytics engines for sales processes. · Partner with data engineering, architecture, ML Ops and technology teams to ensure guiding the build out of robust data infrastructure including business layer, data pipelines, data controls as well as relevant data needed for training ML solutions including and scalable model deployment. Continuous Improvement & Innovation · Define and track key performance indicators (KPIs) such as banker adoption, revenue impact, client engagement, and operational efficiency. · Gather user feedback, conduct A/B testing, and leverage analytics to continuously refine product features and maximize business value. · Stay abreast of emerging AI, data, and fintech trends, proactively identifying opportunities to enhance the AI Banker platform and maintain competitive advantage. · Foster a culture of experimentation and responsible innovation ensuring adherence to ethics, privacy, model risks and other regulatory needs while balancing for rapid iteration. Qualifications · Strong understanding of data technologies and platforms such as Salesforce, Cloud/Data Engineering, Master Data Management, B2B / Company Databases. · Proven experience leading large, complex transformation programs that integrate Data & AI/ML for driving business process change. · Demonstrated ability to lead without direct reports, influence across organizational boundaries, and manage through ambiguity. · Deep understanding of agile delivery models, including scrum of scrums and pod-based team structures. · Exceptional communication, relationship-building, and stakeholder management skills. · Prior experience in Financial Services or Management Consulting. Education & Certifications · Bachelor’s degree required; advanced degree or relevant certifications (e.g., in product management, strategy, or analytics) are a plus. Hours & Work Schedule • Hours per Week: 40, • Work Schedule: Monday - Friday, • Hybrid: 4 days on-site from a Citizens corporate office, 1 day remote Pay Transparency The salary range for this position is $150,000-$220,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit ___ . #LI-Citizens1 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As business process owner, leads planning for highly complex processes including problem definition, evaluation of requirements, design, testing, and implementation of business processes. Understands the process operating objectives, business rules, performance requirements, risks, and controls and interactions between dependent processes to minimize failures, eliminate redundancies, and control process performance necessary to achieve efficient, effective design and execution of the process Actively develops and drives alignment of process to overall experience strategy and vision. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Chesapeake, VA, Colorado Springs, CO, Phoenix, AZ, San Antonio, TX, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: • Develops business process deliverable program plans that align customer, business deliverable and enterprise strategy., • Ensures alignment with customer and appropriate roadmap(s)., • Applies and maintains expert knowledge of the business and manages ongoing alignment and development of business deliverable processes and capabilities with business needs to materially change and improve business performance., • Serves as strategic advisor bringing diverse perspective to leverage multiple ways of thinking while developing end-user focused process solution., • Guides and influences process re-engineering and technology implementation to enable process redesign and innovation., • Leads the overall management of process performance by developing control limits, monitoring key performance indicators and informing stakeholders of any deficiencies, improvements, operational risks issues, etc. and drives collaborative efforts to ensure process delivers against requirements., • Identifies, owns, executes, enhances, and aligns controls to mitigate operational and compliance risks as it pertains to owned processes as it pertains to owned processes., • Collects and consolidates demand and identifies opportunities by business portfolio, vertically within the business unit and/or horizontally across the enterprise., • Reviews, advises, and develops communication plans for customers and internal stakeholders and ensures communications are in alignment with overall strategy., • Ensures alignment between internal stakeholders and customers across all business process projects and services using proactive communication and engagement strategies., • Utilizes data and analytics to deliver insight into customer and business process performance and shares best practices with overall team., • Stays current with emerging technologies and evaluates business processes to lead continuous process improvement efforts., • Lead solution development including business case / benefits substantiation and drive business requirements for process improvement initiatives., • Provides mentorship and guidance support for team and applicable business partners., • Plans and designs business processes and make recommendations and changes in order to improve and support business systems and activities and/or to deliver greater effectiveness and efficiency., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree., • 8 years business process execution/knowledge/experience, consulting, and/or process engineering/optimization., • Experience in successfully applying quality management, process improvement, and problem-solving tools and methodologies., • Experience in implementing and sustaining change/improvements (change champion)., • Extensive hands-on experience with Process Mapping and Modeling and creating and validating process documentation., • Extensive experience in the application of process management standards and policies, and comprehensive knowledge of applicable regulations and risk management practices., • Demonstrated experience with Lean, Business Process Management, or similar methodology., • Demonstrated experience with utilizing various systems to collect and analyze data. What sets you apart: • P&C Property Claims Operations and/or Optimization experience, • 2+ years MCO experience, • Deep operational knowledge of end-to-end Property Claims processes, • Demonstrated knowledge or experience with vendor management, • Demonstrated knowledge of new and emerging industry technology solutions, • Proven ability to use analytical tools and data to inform business decisions, • Proven thought leader, • US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $114,080 - $205,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Sr. Injury Adjuster, you will work within defined guidelines and framework, responsible to adjust attorney involved moderately complex bodily injury to include confirming coverage, determining liability, investigating, evaluating, negotiating, defending, and settling claims in compliance with state laws and regulations. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice, and compassion. This role is remote eligible in the Central, Mountain, or Pacific time zones, with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site three days per week. For new hires starting, we are offering a signing bonus of $2,500. Bonus will be paid in one lump sum (minus applicable taxes) after 45 days of employment. What you'll do: * Identifies and manages existing and emerging risks that stem from business activities and the job role. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. * Follows written risk and compliance policies, standards, and procedures for business activities. * Adjusts attorney-involved moderately complex bodily injury claims with demonstrable injuries (e.g. torn meniscus, broken bones, disc herniations), as well as all auto physical damage associated with those claims. * Identifies, confirms, and makes coverage decisions on moderately complex bodily injury claims. * Investigates loss details, determines legal liability, evaluates, negotiates, and arrives at claim settlement within appropriate authority guidelines. * Clearly documents thought process, investigation, evaluation, negotiation, and settlement decisions. * Prioritizes and manages assigned claims workload to keep members and other involved parties informed, provides timely claims status updates. * Collaborates and supports team members to resolve issues and identify appropriate matters for escalation. * Partners and/or directs vendors and internal business partners to facilitate timely claims resolution. * Supports workload surges and/or Catastrophe Operations as needed. * May act as an informal resource for team members with less experience. What you have: * High School or General Equivalency Diploma. * 1 year of injury adjusting experience. * 2 years of auto liability claims adjusting experience. * Deep knowledge and understanding of the auto claims contract as well as application of case law and state laws and regulations. * Proficient negotiation, investigation, communication, and conflict resolution skills. * Demonstrated time-management and decision-making skills. * Proven investigatory, prioritizing, multi-tasking, and problem-solving skills. * Proficient knowledge of human anatomy and medical terminology associated with bodily injury claims. * Ability to exercise sound financial judgment and discretion in handling insurance claims. * Proficient knowledge of coverage evaluation, loss assessment, and loss reserving. * Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts. What sets you apart: * 4 or more years auto liability/casualty adjusting experience. * 1yr Medical experience to include coding and billing or EMT. * Ongoing Professional Development with a focus on Insurance * Bachelors degree or higher. * US military experience through military service or a military spouse/domestic partner. Compensation Range: The salary range for this position is: $63,590 - $117,990. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Associate Auto Claims Adjuster role may be a new career for you. There’s a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. We have new training classes starting every month. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. Military veterans and spouses are highly encouraged to apply. Work schedules will vary and may include some weekends. Relocation assistance is not available for this position. We are currently seeking dedicated professionals to work in our Phoenix, AZ office, located at 1 Norterra Dr, Phoenix, AZ 85085 as an Associate Auto Claims Adjuster. Your work will focus on adjusting non-injury auto claims and you'll work under supervision to investigate, evaluate, negotiate, and adjust low complexity auto insurance claims presented by or against our members. This will include the end-to-end claims process and settling claims in compliance with state laws and regulations. In this role, you will make a difference to our members as you deliver best in class customer service through setting appropriate expectations, proactively communicating and providing advice to deliver appropriate solutions to the member. Training will be held in-office for the first 8 weeks and attendance is 100% mandatory. Training will be Monday - Friday 8 am - 4:30 pm and the working shift after completing training will most likely be Monday - Friday 10 am - 6:30 pm. What you'll do: * Acquire and apply basic knowledge of auto coverages. auto physical damage, and liability, in order to evaluate and settle high volume and low complexity auto claims such as; simple comprehensive and collision (i.e., single vehicle, parked and unoccupied, clear liability), glass, roadside, and rental vehicle coverages for repairable vehicles. * Resolve claims through proactive problem solving and decision making, within authority guidelines and under direct supervision, while overcoming obstacles, and effectively prioritizing the workload. * Clearly document thought process including damage evaluation, investigation, negotiation, and settlement decisions. * Collaborate and set expectations with external and internal business partners to facilitate claims resolution. * Support members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service. * Acquire and apply a foundational knowledge of Property and Claims (P&C) insurance industry products, and services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures. * Support workload surges and catastrophe (CAT) response operations as needed, including potential evening, weekends, and/or holiday work outside normal work hours. * May be assigned CAT deployment travel with minimal notice during designated CATs. * Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or equivalent experience or GED * Ability to provide exceptional customer service for our members by communicating clearly and professionally using multiple communication channels to process information related to auto claims * Ability to prioritize and multi-task while navigating through multiple business applications * Successfully acquire an insurance adjuster license and applicable state registrations within 90 days of hire * Successful completion of a job-related assessments is required. What sets you apart: * US military experience through military service or a military spouse/domestic partner * Bachelor’s degree Compensation range: The hiring range for this position is: $48,340 to $50,340 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a Mid-level Retirement Income Specialist, you will ensure the financial security of our membership by assessing member's current retirement income needs, providing advice, and making the appropriate recommendations based on member needs. We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position can be based in the following location: Phoenix, AZ. Relocation assistance is not available for this position. For new hires starting, we are offering a signing bonus of $2,500. Bonus will be paid in one lump sum (minus applicable taxes) after 45 days of employment. What you'll do: * Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls. * Asks questions to discover key information and retirement events and understands the role of annuities in a retirement income plans, as well as executive and retirement benefits for federal and military employees. * Documents relevant information as it relates to building a retirement income portfolio. * Uncovers and recognizes retirement events, understands and assesses the member's needs, financial situation, and goals and evaluates the factors to consider when determining an appropriate retirement age. * Develops and communicates appropriate retirement income strategies based on individual member needs. * Provides advanced retirement planning advice, tax-efficient distribution options, health expense budgets, insurance solutions, estate planning and enhanced solutions like long term care products. * Recommends relevant financial product and services and refers for solutions that they are not trained and/or licensed to recommend or fulfill. * Motivates member to take action on recommendation(s) and overcomes objections using advanced sales techniques and persuasion skills. Implements recommendation(s). * Familiar with the latest retirement strategy research and monitors legislative initiatives that may impact economy, society, and personal financial situation. * Educates membership on implications of economic, industry trends, tax law changes, estate issues, retirement risks, and other threats to an effective retirement income plan, as well as USAA's financial products and services. * Integrate risk management tools, products, and strategies to create an effective retirement income plan. * Expected to conduct outbound calls to follow up on products and services previously discussed and to actively engage in outbound call campaigns. Serves as a resource to less experienced team members on escalated issues of a routine nature. * Guides and influences less experienced team members. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or General Equivalency Diploma required. * Active Group 1 Life & Health license and required maintenance or ability to acquire within 90 days of hire. * Required maintenance of FINRA Series 7 license. * Required maintenance of FINRA Series 66 (or 63 and 65) license. * Must be able to successfully pass background check and meet all USAA and regulatory requirements. Additionally, applicant must have the ability to be licensed and registered in all required states and jurisdictions. * 4 years of financial industry and/or sales experience. * Experience delivering frequent written and oral communication. * Experience processing and analyzing information. * Experience fulfilling requests and meeting deadlines. * Experience resolving conflict and negotiating. * Experience multi-tasking in an operating systems environment. * Experience participating in or leading teams. * Successful completion of a job-related assessment may be required What sets you apart: * US military experience through military service or a military spouse/domestic partner. * 3+ years of direct Annuity Sales Experience * Experience working in an Inbound/Outbound Call Center * Retirement Income Certified Professional Designation (RICP) Compensation range: The salary range for this position is: $74,240.00 - $133,620.00. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Bank Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid three-month training program includes all training materials, class discussions, hands-on training, and e-learning modules. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. We are currently seeking dedicated professionals to work in our Phoenix office for future bank customer service and sales opportunities in 2026. The office is located on Norterra Dr. (Happy Valley) and I-17. We have various schedules ranging from 6:00 am to 10:00 pm local time. These roles include a shift differential of 15% for any weekday hours worked after 6:00 pm and any hours worked on Saturday or Sunday. Weekly work schedules vary and will include one weekend day. We have new training classes starting every month. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. As a Bank Customer Service Representative, you'll work within defined guidelines to facilitate the financial security of members through needs-based sales and service conversations on a single Banking line of business or product set (for example; deposits, credit cards, and website customer support). In this role, you will make a difference to our members as you identify immediate and underlying financial needs and respond with relevant solutions through offering USAA Banking products and services. What you'll do: * Handle inbound member calls in a fast-paced contact center environment * Use effective communication probing questions and critical thinking skills to identify member needs and provide relevant solutions which may include offering banking products * Efficiently navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. * Develop banking product knowledge to attract new members and expand relationships with current members through product acquisition * Advise and educate members on available USAA digital tools and resources to improve the user experience * Provide outstanding member service by demonstrating empathy, active listening, and professionalism * Apply strong time and call management skills in assisting members with banking needs * Embrace continuous improvement and development through coaching and collaboration with manager and team members What you have: * High School Diploma OR GED * Ability to provide outstanding customer service for our members by communicating clearly and professionally by phone or email to process banking requests and provide information on banking products * Ability to prioritize and multi-task while navigating through multiple business applications * Strong interpersonal and communication skills * Successful completion of a job-related assessment is required What sets you apart: * US military experience through military service or a military spouse/domestic partner * 1 year of customer contact experience in a needs-based sales environment * Prior experience in a fast-paced contact center environment * 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone Compensation range: The hiring range for this position is: $43,680.00 - 44,680.00 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity There are 2 positions available. As a dedicated, Business Process Owner Senior you will plan, direct, and coordinate activities for complex processes, including problem definition, evaluation of requirements, design, testing, and implementation of business processes. You will be responsible to understand the process operating objectives, business rules, performance requirements, risks, and controls and interactions between dependent processes to minimize failures, eliminate redundancies, and control process performance necessary to achieve efficient, effective design and execution of the process. You will support alignment of process to overall experience strategy and vision. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Chesapeake, VA, Colorado Springs, CO, Phoenix, AZ, San Antonio, TX, or Tampa, FL. Relocation assistance is not available for this position. These positions will support Claims Litigations. What you'll do: * Develop and implement strategic customer specific business process program plans that align with enterprise strategy and influence appropriate roadmap(s). * Apply expert knowledge of the business and lead the alignment and development of business deliverable processes and capabilities to materially change and improve business performance. * Serve as functional expert bringing diverse perspective to leverage multiple ways of thinking while developing end-user focused process solution. * Manage the performance of processes by developing control limits, monitoring key performance indicators, and informing stakeholders of any deficiencies, improvements, operational risks issues, etc. and drives collaborative efforts to ensure process delivers against requirements. * Identify, own, execute, enhance, and align controls to mitigate operational and compliance risks as it pertains to owned processes as it pertains to owned processes. * Develop communication plans for customers and internal stakeholders. * Ensure alignment between internal stakeholders and customers across all business process projects and services using proactive communication and engagement strategies. * Utilize reporting, data, and analytics to measure process and project performance, deliver process operational efficiencies, and inform key stakeholders. * Stay current with emerging technologies and evaluates business processes to lead continuous process improvement efforts. * Lead solution development including business case / benefits substantiation and drive business requirements for process improvement initiatives. * Provide mentorship and guidance support for team and applicable business partners. * Actively provide relevant business performance intel to progress the planning, research, analysis, development, and implementation of new and modifications to existing applications and processes to provide new or improved capabilities, products, and/or services. * Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. * 6 years business process execution/knowledge/experience, consulting, and/or process engineering/optimization. * Experience in successfully applying quality management, process improvement, and problem-solving tools and methodologies. * Experience in implementing and sustaining change/improvements (change champion). * Hands on experience with Process Mapping and Modeling and creating and validating process documentation. * Experience in the application of process management standards and policies, and knowledge of applicable regulations and risk management practices. * Demonstrated experience with Lean, Business Process Management, or similar methodology. * Demonstrated experience with utilizing various systems to collect and analyze data. What sets you apart: * P&C Litigation Claims Operations and/or Optimization experience. * 2+ years Manager, Claims Operations experience. * Deep operational knowledge of end-to-end Injury and/or Litigation Claims processes. * Proven ability to use analytical tools and data to inform business decisions. * Proven thought leader. * US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $93,770 - $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Insurance Professional role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We have new training classes starting every month. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our members. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. Phoenix, Arizona candidates must successfully prepare for and pass the Property & Casualty (P&C) state licensing exam before their hire date. USAA provides all study materials for the licensing prep course and the state license exam fees for up to three attempts. [For new hires starting in [Jan, Feb, Mar] we are offering a signing bonus of $2,000. Bonuses will be paid in two equal installments of $1,000 after 45 days of employment and after one year of employment.] As an Insurance Professional in our 1 Norterra Drive, Phoenix, Arizona location, you will work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. Representatives interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members’ financial security. What you'll do: • Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various communication channels., • Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Responsible for the respective trailing documents for all states., • Identify, evaluate and understand member needs and consistently provide complete and accurate advice and solutions, including product and service information. Provide detailed issue diagnosis while minimizing transfers and call backs., • Use available tools and resources to support members with some assistance., • Effectively operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels., • Maintain required Property & Casualty licenses and state registrations., • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • High School Diploma or GED equivalent, • Ability to provide exceptional sales and customer service for our members by communicating clearly and professionally by phone, and email to process information related to insurance products, • Successfully acquire Property & Casualty license before date of hire and successfully complete state registrations within 90 days of hire What sets you apart: • 1 year of customer contact experience in a needs-based sales environment, • US military experience through military service or a military spouse/domestic partner, • Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $46,135 - $48,635 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Accountable for auto, property and/or other claims teams to deliver operational business results at scale. Responsible for member service, paying what we owe, controlling expenses, employee engagement, quality, operational risk and compliance across multiple operational areas. Sets operational goals and measures to achieve overall claims targets. Designs and implements claim’s strategies supporting enterprise objectives. Collaborates and influences P&C strategies coordinating with peers to affect P&C mission objectives. Responsible for identifying and advancing broad strategic improvements to the operation including efficiency, effectiveness, compliance and regulatory adherence. Sponsors and shapes large transformational efforts across Operational areas. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ or Tampa, FL. Relocation is available for this position. • Provides executive leadership and guidance on technical matters and extends settlement authority within their process (or as delegated)., • Identifies and evaluates internal and external issues of strategic importance to a product line., • Demonstrates executive-level thought leadership, strategy development, and financial and operational planning., • Leads broad functional Claims and P&C projects and may serve as an executive sponsor for projects., • Oversees the development and implementation of functional policies, procedures and guidelines., • Identifies opportunities and facilitates major improvements to processes and systems and works with internal partners to accomplish shared accountabilities., • Engages with and represents USAA with external partners as appropriate., • Works with internal partners to establish appropriate controls within operational area., • Responsible for leadership, communication, employee engagement and coordination of business and Enterprise initiatives., • Influences and executes claims servicing solutions across process, technology, workforce, third party, and/or analytics in support of P&C product competitiveness, • Influences and executes operations strategy, plan, goals and objectives in support of Claims Strategy, • Inspires a high performing team to deliver exceptional experiences to the members, engaged employees and achieve exceptional results., • Hires, develops, and coaches claims leaders for results delivery., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures., • Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree., • 10 years of progressive customer service, operational, military or leadership experience to include a minimum of 8 years of demonstrated P&C proficiency and experience., • 6 years of people leadership experience in building, managing and/or developing high-performing teams., • Experience in developing P&C business solutions to include building a business case, creating influence and delivering results., • Executive-level business and technical acumen in the areas of effective claims handling processes, claims risk and compliance, integrated change management and front-line communications leading to operational excellence., • Proven ability to influence leaders across multiple disciplines and executive levels., • Demonstrated ability to develop and convert strategic vision into a tactical plan and execute on that plan., • Strong knowledge and applied compliance with Department of Insurance, Fair Claims Practices and Federal regulations governing claims handling., • Experience using data insights and making recommendations decision-makers., • Accomplished leader with expertise building a large contact center, • Advanced technology skills using AI or IVR technology in a contact center environment, • Experience building, developing, and growing teams through transformation and modernization, • Strategic leadership skills focused on modernization, • Experience utilizing data and insights to understand staffing requirements, productivity and workload standards The salary range for this position is: $195,230 - $351,410. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity The Mid-Level Life Solutions Specialist helps to ensure the financial security of our membership by assessing member life insurance needs, providing advice and / or referrals for advice, and making the appropriate recommendations based on members’ individual needs and goals. May provide support to Health Solutions acquisition and retention based on member demand. We offer a flexible work environment that requires an individual to be in the office 5 days per week. This position can be based at the Phoenix, AZ Campus . Relocation assistance is not available for this position. What you'll do: * Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls, emails, faxes, and video telephony. Special Acquisitions Team employees will primarily place outbound calls triggered from underwriting work items. * Asks questions to discover key information, including life events, and to understand member needs. Documents relevant information. * Uncovers and recognizes life events, understands and assesses the member's needs, financial situation, and goals. * Develops and understands appropriate life insurance strategies based on individual member needs. Provides intermediate protection planning advice, including insurance protection, estate planning and enhanced solutions like long term care products. * Recommends relevant life insurance product and solutions and refers members who may need financial advice to the respective department. * Motivates member to take action on recommendation(s) and resolves objections using intermediate sales techniques and intermediate persuasion skills. Implements recommendation(s). * Monitors legislative initiatives that may impact economy, society, and personal financial situation. * Educates membership on implications of economic, industry trends and tax law changes, as well as USAA's * products and services. * May conduct outbound follow-up calls to complete member acquisition of products and services previously discussed. * Serves as a resource to less experienced team members on escalated issues of a routine nature. * Guides and influences less experienced team members. Work Hours: * Monday – Friday / 6:30am – 6:00pm (MST) * An 8 hour shift will fall within these hours * This role is required to be in office, with potential hybrid opportunity after 6 months. What you have: * High School diploma or GED * Required maintenance of Life/Health license * Required annual completion of AHIP and Broker/Carrier appointments when applicable. * 2 years of financial industry and/or life sales experience * Experience delivering frequent written and oral communication * Experience acquiring and applying new concepts and information * Experience processing and analyzing information * Experience fulfilling requests and meeting deadlines * Experience resolving conflict and negotiating * Experience multi-tasking in an operating systems environment * Experience participating in or leading teams * Successful completion of a job-related assessment may be required What sets you apart: * 4+ years experience working in Sales with life insurance * 1+ years experience working in a call center environment * CLU® - Chartered Life Underwriter or comparable designation * US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $62,470.00 - $105,420.00. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Bank Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid three-month training program includes all training materials, class discussions, hands-on training, and e-learning modules. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. We are currently seeking dedicated professionals to work in our Phoenix office for future bank customer service and sales opportunities in 2026. The office is located on Norterra Dr. (Happy Valley) and I-17. We have various schedules ranging from 6:00 am to 10:00 pm local time. These roles include a shift differential of 15% for any weekday hours worked after 6:00 pm and any hours worked on Saturday or Sunday. Weekly work schedules vary and will include one weekend day. We have new training classes starting every month. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. As a Bank Customer Service Representative, you'll work within defined guidelines to facilitate the financial security of members through needs-based sales and service conversations on a single Banking line of business or product set (for example; deposits, credit cards, and website customer support). In this role, you will make a difference to our members as you identify immediate and underlying financial needs and respond with relevant solutions through offering USAA Banking products and services. What you'll do: * Handle inbound member calls in a fast-paced contact center environment * Use effective communication probing questions and critical thinking skills to identify member needs and provide relevant solutions which may include offering banking products * Efficiently navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. * Develop banking product knowledge to attract new members and expand relationships with current members through product acquisition * Advise and educate members on available USAA digital tools and resources to improve the user experience * Provide outstanding member service by demonstrating empathy, active listening, and professionalism * Apply strong time and call management skills in assisting members with banking needs * Embrace continuous improvement and development through coaching and collaboration with manager and team members What you have: * High School Diploma OR GED * Ability to provide outstanding customer service for our members by communicating clearly and professionally by phone or email to process banking requests and provide information on banking products * Ability to prioritize and multi-task while navigating through multiple business applications * Strong interpersonal and communication skills * Successful completion of a job-related assessment is required What sets you apart: * US military experience through military service or a military spouse/domestic partner * 1 year of customer contact experience in a needs-based sales environment * Prior experience in a fast-paced contact center environment * 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone Compensation range: The hiring range for this position is: $43,680.00 - 44,680.00 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Business Insurance Agent - Intermediate, you will work in an inbound sales environment advising business owners on insurance and risk management, using a full suite of Commercial Insurance Products to address each member and/or non-member’s unique risk profile. You will use knowledge of insurance marketplace, carrier appetite, and leverage underwriter relationships and knowledge of carrier contracts to place coverage for member’s business. On a daily basis you will take incoming calls throughout the day (average 7-10 calls) for business insurance coverage collaborating with other insurance carriers. You will also have outbound follow-up calls with member and non-member customers. USAA provides 13-15 weeks of training so you understand our product offerings and can support each member and/or non-member independently. Training schedule hours are Monday - Friday, 8:00am-4:30pm Central Time, (9:00am-5:30pm Eastern Time). Work schedule hours are Monday - Friday, 9:30am-6:00pm Central Time (10:30am-7:00pm Eastern Time). This position can work remotely in the continental U.S. with occasional business travel. This is a full-time, hourly, non-commission position. What you'll do: * Utilizes a consultative approach to determine customer needs, build rapport, and provide solutions (composed of a la cart combinations of various products and services) based on current products and service offerings. * Builds and maintains relationships between members and nonmembers and insurance carriers, exercising technical knowledge effectively and communicating solutions. * Utilizes understanding of compliance and insurance standards and Agency Management Systems to limit agency Errors & Omissions (E&O) exposure through proper documentation. * Classifies member’s and/or non-members business and provide accurate risk management and risk mitigation solutions. * Facilitates account reviews, by leveraging the carrier renewal cycle, and understanding the members’ and nonmembers’ risk profile to provide consultative advice and appropriately address and mitigate the risk. * Researches industry trends and evolving regulatory environment (state and national), improving understanding of important technical/financial issues. * Utilizes Intermediate knowledge of Agency Management Systems/Customer Relations Management (CRM) & multiple carrier Platforms to operate comfortably at an advanced level to appropriately select product and carrier offerings. * Leverages intermediate knowledge of Carrier guidelines and processes to partner and negotiate with underwriters on endorsements, renewal questions, and remarkets for underwriting determination (approval or declination). * Leverages intermediate understanding of calculating Insurance to Value (ITV) on a wide range of property types and structures including geographic differences and capture custom or unique features within the properties and provide appropriate details to determine accurate replacement values. * Provides select account service for member’s and nonmember’s including policy changes, certificates, endorsements, renewals, non-renewals and remarkets, cancellations, reinstatements, and record updates within agency systems. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or General Equivalency Diploma. * 1 year of insurance sales and service experience and/or experience working in a high value, commercial insurance agency or broker setting. * Valid Property and Casualty insurance license for home state and/or ability to obtain home state and multistate license within 90 days. What sets you apart: * 2 or more years of Commercial Lines Insurance experience writing new business. (Not including renewals and/or servicing) * 2 or more years working experience quoting and binding directly with the insured. * Experience with Agency Management Systems and/or Salesforce. * Experience working in a Commercial Lines multiple carrier environment. * Experience writing Commercial lines in multiple states. * Experience working in a call center environment. * Active P&C General Lines License for home state. Compensation range: The salary range for this position is: $43,680.00 - $76,610.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). USAA will consider qualified applicants with a criminal history pursuant to the San Diego County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the San Diego County Office of Labor Standards and Enforcement webpage. USAA will consider qualified applicants with a criminal history pursuant to the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the Los Angeles County Office of Labor Standards and Enforcement website. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Benefits Advisor (Mid-Level), specializing in Health & Wellness, you will play a vital role in supporting the well-being of our employees and their families. You will be responsible for managing key benefits programs, ensuring compliance, and promoting a culture of health and wellness across USAA. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: * Program and vendor management for the vision and dental plans. * Subject matter expert for the wellness and fitness reimbursement programs. * Oversee family building program. * Responsible for onsite events such as the 5k across all campuses as well as the onsite biometric screenings. * Coordinate efforts to ensure HIPAA processes and controls meet standard to include monitoring the HIPAA training audience to verify the appropriate parties receive periodic training as well as work with compliance, privacy and learning teams to ensure HIPAA training curriculum is reviewed annually. * Applies proficient knowledge to provide guidance in the design, development, implementation, assessment and administration of benefit plans, programs, and services. * Supports the daily management of programs, regulatory compliance, contract compliance and contracted suppliers. * Researches and analyzes organizational trends, market data, and industry practices to identify root causes and address benefit issues to resolve efficient solutions. * Assists with raised issues on benefit programs. * Ensures vendors and benefit programs are integration and alignment with the Total Rewards philosophy. * Assesses supplier performance and contracts meet appropriate service levels to employees and plan participants. * Collaborates with the stakeholders to evaluate and modify objectives for employee benefit programs. * Evaluates the efficiency and impact of changes for benefits programs and initiatives. * Ensures legal compliance of regulations applying to assigned benefit programs and assesses the legal and regulatory environment that may impact current and/or future employee benefit offerings. * Researches and analyzes changes and improvements to programs to maintain compliance with federal regulations. * Assists with benefit projects and initiatives and serves on cross functional teams. * Coordinates with key team members on the development and implementation of systems and processes which support benefit projects and initiatives. * Implements the communication strategy around benefit plans, programs, and services to include open enrollment changes, pricing, plan details, and the various communication resources. * Researches and analyzes measures to ensure costs are minimized and efficiencies are realized and analyzes financial impacts to programs to minimize financial exposure. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. * 4 years of experience in employee and retiree benefit plans, programs and services, to include health & welfare (self & fully insured programs), retirement benefits, experience in benefits supplier management, plan design, requirements development, program implementation, strategic communications, regulatory compliance, day-to-day administration and operations. * Experience leading and/or running projects/programs. * Working knowledge of data analysis tools and techniques. * Understanding of outsourced benefits administration and how to provide oversight of outsourced functions and programs. * Experience with documenting processes and identifying required controls; to include recommending and implementing solutions and responding effectively to sensitive inquires and complaints. * Working knowledge of defined benefit and defined contribution plans, deferred compensation and Health and Welfare plans. * Proficient knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint. * Knowledge of federal laws, rules, and regulations to include: ERISA, COBRA, HIPAA, ACA, FMLA. Compensation range: The salary range for this position is: $77,120.00 - $147,390.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a skilled individual to execute comprehensive model risk validation oversight for the lifecycle management of models. This includes conducting thorough model validation activities and ensuring adherence to written risk and compliance policies and procedures. The role requires strict independence from model stewards (e.g., model owners, developers, implementers, users) throughout all stages of the model's lifecycle, from development to ongoing maintenance. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: * Implement independent model validation control activities for high risk in-house and vendor models. * Leverage expert technical approaches to develop and implement validation testing plans. * Replicate model development and may develop challenger models through predictive modeling, machine learning, deep learning, time-series modeling/forecasting, stress testing, heuristic models, actuarial models, simulation, optimization, and/or other highly specialized techniques. * Conduct and develop plans for model testing and data quality assessments for models using various types of datasets including those employing large datasets and unstructured datasets. * Review at an extensive experience level the end-to-end life-cycle management of model development, implementation, ongoing monitoring, and use in areas of Banking and Insurance (Property & Casualty and Life) along with their corresponding business support functions and operational processes. * Assess model inherent risk ratings, model declassifications applications, the materiality of model changes, and conducts model change validations for all types models. Oversee and advises the model validation work of peers. * Produce and deliver validation reports and related validation work to model validation management, model partners, senior leadership, and others. * Implement the model validation process aligned with the risk and compliance policies and procedures. Evaluate model risk control strengths around model development, implementation, and use. Professionally develop on emerging modeling techniques and approaches. What you have: * Bachelor's degree in a quantitative field, such as Economics, Mathematics, Statistics, Actuarial Science, Data Science, Engineering, Computer Science, or a Related Field with Core Quantitative Curriculum. Four additional years of related experience beyond the minimum required may be substituted in lieu of a degree. * Minimum 6 years' related work experience in model validation, model development, statistical analysis, and/or advanced quantitative research OR Advanced degree (e.g., Master's, PhD) in a quantitative field, such as Economics, Mathematics, Statistics, Actuarial Science, Data Science, Engineering, Computer Science, or Related Field with Core Quantitative Curriculum and 4 years' related work experience in model validation, model development, statistical analysis, and/or advanced quantitative research. * Experience driving communication verbally and in writing quantitative/technical concepts and conclusions to non-technical audiences, senior leadership, auditors, and/or regulators. * Strong programming skills in R, Python, SAS, Java, C, SQL, and/or other comparable programming languages for the iterative methodological tenants of model and algorithm development including setting model specifications, assumption testing, data quality assessments, variable selection, back-testing, benchmarking, and other robust model testing. * Extensive Experience with at least three of the following statistical, econometric, data science, and predictive modeling approaches: Unsupervised Learning; K-Means; Linear Regression; Time-Series/Forecasting; Stress Testing; Logistic Regression; Gaussian Process; Simulation Models; Boosting/Bagging Trees; Neural Networks; Deep Learning Concepts; Bayesian Estimators. * Strong business context knowledge in operational and support functions of Banking and/or Insurance as well as associated modeling and analytics knowledge. What sets you apart: * Experience in developing / validating Artificial Intelligence Models (including Generative AI) for use in Large Financial Institutions in accordance with Federal Reserve Guidance on Model Risk Management (SR 11-7). * Working knowledge of Data engineering, understanding the key concepts, tools, and practices involved in designing, building, and maintaining data pipelines and infrastructure. * Provisioning, configuring, and managing cloud resources, including compute, storage, networking, and databases on both Azure and GCP * Experience with Disparate Impact/ Bias testing. Compensation range: The salary range for this position is: $127,310.00 - $243,340.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Business Insurance Agent - Mid-level, you will work in an inbound sales environment advising business owners on insurance and risk management, using a full suite of Commercial Insurance Products to address each member and/or non-member’s unique risk profile. You will use knowledge of insurance marketplace, carrier appetite, and leverage underwriter relationships and knowledge of carrier contracts to place coverage for member’s business. On a daily basis you will take incoming calls throughout the day (average 7-10 calls) for business insurance coverage collaborating with other insurance carriers. You will also have outbound follow-up calls with member and non-member customers. USAA provides 13-15 weeks of training so you understand our product offerings and can support each member and/or non-member independently. Training schedule hours are Monday - Friday, 8:00am-4:30pm Central Time, (9:00am-5:30pm Eastern Time). Work schedule hours are Monday - Friday, 9:30am-6:00pm Central Time (10:30am-7:00pm Eastern Time). This position can work remotely in the continental U.S. with occasional business travel. This is a full-time, hourly, non-commission position. What you'll do: * Utilizes a consultative approach to determine customer needs, build rapport, and provide solutions (composed of a la cart combinations of various products and services) based on current products and service offerings. * Builds and maintains relationships between members and nonmembers and insurance carriers, exercising technical knowledge effectively and communicating solutions. * Utilizes understanding of compliance and insurance standards and Agency Management Systems to limit agency Errors & Omissions (E&O) exposure through proper documentation. * Classifies member’s and/or non-members business and provide accurate risk management and risk mitigation solutions while leveraging knowledge of B2B sales cycles for success. * Facilitates account reviews, by leveraging the carrier renewal cycle, and understanding the members’ and nonmembers’ risk profile to provide consultative advice and appropriately address and mitigate the risk. * Researches industry trends and evolving regulatory environment (state and national), improving understanding of important technical/financial issues. * Utilizes advanced knowledge of Agency Management Systems/Customer Relations Management (CRM) & multiple carrier Platforms to operate comfortably at an advanced level to appropriately select product and carrier offerings. * Leverages advanced knowledge of Carrier guidelines and processes to partner and negotiate with underwriters on endorsements, renewal questions, and remarkets for underwriting determination (approval or declination). * Leverages advanced understanding of calculating Insurance to Value (ITV) on a wide range of property types and structures including geographic differences and capture custom or unique features within the properties and provide appropriate details to determine accurate replacement values. * Provides select account service for member’s and nonmember’s including policy changes, certificates, endorsements, renewals, non-renewals and remarkets, cancellations, reinstatements, and record updates within agency systems. * Facilitates initial acquisition of Affluent members, nonmembers, and business owners by gaining an understanding of the members and nonmembers’ risk profile by providing a concierge, white glove, single point of contact service level for members and nonmembers with complex accounts and unique needs. * May work with underwriters on complex accounts across management lines and Excess and Surplus for renewals, endorsements, and remarketing. * Facilitates multi-tiered account reviews, by leveraging the carrier renewal cycle, and understanding the members’ and nonmembers risk profile to provide consultative advice and appropriately address and mitigate the risk. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma OR General Equivalency Diploma. * 2 years of insurance sales and service experience to include 1 year of experience working in a High Value insurance agency, Commercial Insurance agency or broker setting. * Valid Property and Casualty insurance license for home state and/or ability to obtain home state and multistate license within 90 days. * High Net Worth/Private Client Experience and ability to handle sensitive information. * Excellent communication and customer service skills. What sets you apart: * 4 or more years of Commercial Lines Insurance experience writing new business. (Not including renewals and/or servicing) * 4 or more years working experience quoting and binding directly with the insured. * Experience with Agency Management Systems and/or Salesforce. * Experience working in a Commercial Lines multiple carrier environment. * Experience writing Commercial Lines in multiple states. * Experience working in a call center environment. * Active P&C General Lines License for home state. Compensation range: The salary range for this position is: $54,550.00 - $97,750.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). USAA will consider qualified applicants with a criminal history pursuant to the San Diego County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the San Diego County Office of Labor Standards and Enforcement webpage. USAA will consider qualified applicants with a criminal history pursuant to the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the Los Angeles County Office of Labor Standards and Enforcement website. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Join Our Team at Walgreens as a Pharmacist! Why Walgreens – For You, For Your Family, For Your Future At Walgreens, pharmacists are medication experts and trusted healthcare providers reshaping the future of patient-focused care. With industry-leading resources, career advancement opportunities, and a strong commitment to work-life balance, we invest in you so you can invest in your patients. For You – Competitive Pay & Flexible Scheduling • Competitive pay – Competitive wage offered based on geography and other business-related factors, • Paid Time Off (PTO) – Available after three months of service (subject to state law) because work-life balance matters, • Flexible scheduling - Flexible scheduling options to fit your lifestyleFor Your Family – Comprehensive Health & Wellness Benefits, • Comprehensive benefits package including medical, prescription drug, dental, vision, disability and life insurance for qualifying team members. Plus free flu shots for all team members and other voluntary benefits, • 365 Get Healthy Here & Life365 Employee Assistance Program (EAP) - Mental health support and wellness programs, • Family-forming support - Walgreens provides financial support for fertility treatments, including medical procedures and prescription medications. Eligible team members can also receive reimbursement for qualified adoption and surrogacy-related expensesFor Your Future – Growth, Education & Exclusive Perks, • Opportunities for growth – Many pharmacists advance quickly into leadership roles in pharmacy operations, retail management, multi-site leadership, and corporate support functions, • Walgreens University – Free training, certifications, and leadership development, plus tuition discounts at 30+ universities, • Employee discounts – 25% off Walgreens brands and 15% off national brands, plus exclusive savings on electronics, travel, and more, • 401(k) with company match – Contribute to your retirement, and Walgreens provides matching contributions after one year and 1,000 hours of service. Additionally, Walgreens matches qualifying student loan payments as if they were 401(k) contributionsWhat You’ll Do, • Provide compassionate, expert-level pharmacy consulting services to patients, • Educate and consult patients on medication usage, side effects, and cost-effective options, • Deliver clinical healthcare services, including immunizations, diagnostic testing, and medication therapy management, • Ensure medication safety through accurate compounding, dispensing, and regulatory compliance, • Mentor and train pharmacy team members in a collaborative and supportive environmentWho You Are, • Patient-focused & service-driven – You’re committed to making healthcare personal, • A collaborative team leader – You support, inspire, and uplift those around you, • A lifelong learner – You stay ahead of industry advancements and professional growth About Us Founded in 1901, Walgreens (___) proudly serves more than 9 million customers and patients each day across its approximately 8,000 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 211,000 team members, including roughly 85,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications • BS in Pharmacy or Pharmacist Degree from an accredited educational institution., • Current pharmacist licensure in the states within the district., • Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws., • Certified Immunizer or willing to become an immunizer within 90 days of hire. Preferred Qualifications

Join Our Team at Walgreens as a Pharmacist! Why Walgreens – For You, For Your Family, For Your Future At Walgreens, pharmacists are medication experts and trusted healthcare providers reshaping the future of patient-focused care. With industry-leading resources, career advancement opportunities, and a strong commitment to work-life balance, we invest in you so you can invest in your patients. For You – Competitive Pay & Flexible Scheduling • Competitive pay – Competitive wage offered based on geography and other business-related factors, • Paid Time Off (PTO) – Available after three months of service (subject to state law) because work-life balance matters, • Flexible scheduling - Flexible scheduling options to fit your lifestyleFor Your Family – Comprehensive Health & Wellness Benefits, • Comprehensive benefits package including medical, prescription drug, dental, vision, disability and life insurance for qualifying team members. Plus free flu shots for all team members and other voluntary benefits, • 365 Get Healthy Here & Life365 Employee Assistance Program (EAP) - Mental health support and wellness programs, • Family-forming support - Walgreens provides financial support for fertility treatments, including medical procedures and prescription medications. Eligible team members can also receive reimbursement for qualified adoption and surrogacy-related expensesFor Your Future – Growth, Education & Exclusive Perks, • Opportunities for growth – Many pharmacists advance quickly into leadership roles in pharmacy operations, retail management, multi-site leadership, and corporate support functions, • Walgreens University – Free training, certifications, and leadership development, plus tuition discounts at 30+ universities, • Employee discounts – 25% off Walgreens brands and 15% off national brands, plus exclusive savings on electronics, travel, and more, • 401(k) with company match – Contribute to your retirement, and Walgreens provides matching contributions after one year and 1,000 hours of service. Additionally, Walgreens matches qualifying student loan payments as if they were 401(k) contributionsWhat You’ll Do, • Provide compassionate, expert-level pharmacy consulting services to patients, • Educate and consult patients on medication usage, side effects, and cost-effective options, • Deliver clinical healthcare services, including immunizations, diagnostic testing, and medication therapy management, • Ensure medication safety through accurate compounding, dispensing, and regulatory compliance, • Mentor and train pharmacy team members in a collaborative and supportive environmentWho You Are, • Patient-focused & service-driven – You’re committed to making healthcare personal, • A collaborative team leader – You support, inspire, and uplift those around you, • A lifelong learner – You stay ahead of industry advancements and professional growth About Us Founded in 1901, Walgreens (___) proudly serves more than 9 million customers and patients each day across its approximately 8,000 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 211,000 team members, including roughly 85,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications • BS in Pharmacy or Pharmacist Degree from an accredited educational institution., • Current pharmacist licensure in the states within the district., • Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws., • Certified Immunizer or willing to become an immunizer within 90 days of hire. Preferred Qualifications

Position Type: Regular Schwab Advisor Custody and Trading (ACT) is the leading provider of custodial, operational, and trading support for independent fee-based investment advisors. We have built our business on serving the needs of RIAs and advancing an industry that helps the advisor and their clients thrive. We understand their needs, and work side by side providing them the support to help them manage their firm and meet their goals. What you’ll do: The Advisor Services Cost Basis Team services all Schwab advisors with their tax, cost basis and statement needs. Daily tasks include answering phone calls discussing Schwab’s cost basis offering, answer tax reporting and statement questions, researching corporate actions and offering flexible solutions that best fit each advisor’s needs. We pride ourselves in providing superior customer service while being detail-oriented. A successful Advisor Services Cost Basis Specialist loves to learn and excels in a fast-paced, challenging, and professional environment. Key responsibilities may include: • Answer in-bound calls from Advisors, AS Service and Alliance representatives, • Respond to client and service team requests received via email, • Conduct training for Advisors and Business Partners, • Accurately process statement and cost basis enrollment forms, • Understanding and recognition of Advisor Services and risk factors related to Cost Basis, Tax, Reorg and Statements, • Candidates must possess the ability to conduct superior follow-up, along with excellent interpersonal, verbal, and written communication skills, • 1+ year Customer Service experience (internships and collegiate activities will be considered), • Strong organizational and analytical skills. Ability to prioritize and coordinate multiple processes/projects, • Analytical and problem-solving skills, • Team orientation, enthusiasm, professionalism and strong work ethic with high level of integrity and ethics, • Knowledge in internet-based research, personal workstations/desktop applications, • Intermediate Excel skills- ability to handle large amounts of data using Excel, • Bachelor’s degree or 2+ year experience in the financial industry, • Experience working with regulatory or risk issues preferred, • SIE or Series 7 preferred, but not required, • Cost basis and tax knowledge is preferred, but not required. At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our ___ approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive ___ that takes care of the whole you – both today and in the future: • 401(k) with company match and Employee stock purchase plan, • Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions, • Paid parental leave and family building benefits, • Tuition reimbursement, • Health, dental, and vision insurance

Position Type: Regular In addition to the salary range, this role is also eligible for branch bonus and incentive opportunities. Click the link below to review our Investment Professionals’ incentive structure. At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. The Financial Solutions Branch (FSB) is part of the Specialized Teams for Advice & Relationship (STAR) organization in the Investor Services Branch Network. FSB provides a high-scale dedicated relationship model responsible for serving Mass Affluent investors. FSB is an extension of the Branch Network and serves our new and existing Mass Affluent clients to deepen engagement, build trust, and provide investment solutions and tools for today’s markets. The team partners closely with a wide range of departments and partners, including the local and national branches, to ensure these clients get the most out of their relationship with Schwab. Through a blend of human and digital touchpoints, Financial Consultants in the Financial Solutions Branch are tasked with driving engagement, cultivating relationships, and gaining long term client loyalty in working with Schwab’s mass affluent client base. Through engagement, you will support client outreach, client retention, and improve overall client satisfaction as you position yourself to be a key resource in helping clients in finding financial success. As a Financial Consultant in the Financial Solutions Branch, you will advocate on behalf of your clients by listening and discovering what is most important to them, understanding who they are, and then collaborating with a team of internal specialists to help clients fulfill their financial goals. You will confidently provide wealth management recommendations, advisory guidance, and will discuss timely and relevant topics to drive meaningful outcomes for your clients. Finally, you will grow and retain your practice by responding to your client’s needs, supporting asset consolidation, and continue to partner alongside your clients as you help guide them through their financial journey. Your typical day would include client outreach, planning and advice discussions, virtual client presentations, discussions of market trends, collaborating with business partners, sharing of best practices within your branch, and additional client engagement driven by digital enhancements to the Schwab platform. When meeting with clients you will: • Be Curious and Consultative: Discover all you can about your clients, see things through their eyes, and then review and recommend appropriate solutions to help them stay on track with their financial goals., • Be a Trusted Advisor: Build strong relationships, engage and encourage trust, and deepen the client relationship by applying a focused client communication strategy, and exceeding client expectations., • Have a Defined Process: Demonstrate your ability to use technology and deliver appropriate advice and solutions through a repeatable sales process that focuses on addressing clients’ needs., • Use your Team and Ability to Influence: Leverage our team of Schwab specialists, Schwab advice guidelines, your knowledge of the markets, and your ability to inspire action to help your client’s progress toward achieving their goals., • Be a Challenger: Partner with and Educate Clients. Share and engage clients in discussion about market conditions, sound investing principles, and the ideal wealth and long-term investment strategies for their personal situation. We place a premium on high performance, quality service and the ability to implement our strategy. Required skills include: • Active FINRA Series 7 license, • Series 66 (63/65) license, • Minimum of 5 years of financial experience, • Entrepreneurial and a self-starter mentality, • Polished and persuasive interpersonal and verbal/ written communication skills, • Able to quickly learn new technology and use a variety of data and systems, • Open to ongoing coaching and development to achieve positive client outcomes and career aspirations, • Strong time management skills and productivity; ability to successfully balance competing priorities, • Learning mentality, as you gain an understanding of all the products and services at Schwab, • Extensive Schwab network to best address client concerns This role will require a Monday – Friday 5x8 schedule At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. We offer a competitive ___ that takes care of the whole you – both today and in the future: • 401(k) with company match and Employee stock purchase plan, • Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions, • Paid parental leave and family building benefits, • Tuition reimbursement, • Health, dental, and vision insurance

Position Type: Regular START DATE: February 9, 2026 At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. As a Client Banking Services Professional, you are at the forefront of the client experience, delivering outstanding customer service to our Charles Schwab Bank clients calling for assistance. You will field 40-60 inbound calls every day, providing subject matter expertise on the following banking products and services: deposit accounts, online account management and bill pay, money movement, mobile banking, and debit cards. This is a phone-based role requiring the use of multiple computer applications and dual monitors. Required Qualifications • Minimum of 1 year of work experience, which may include volunteer experience, internships, or other roles in an office environment., • You will be working a set shift which may include weekend or evening hours. Please speak with your Talent Advisor for more information including shift differentials., • Ability to multi-task with demonstrated experience in using multiple computing applications simultaneously., • Ability to work in the office up to 75% - 100% of the time, as required. Preferred Qualifications * • Active listening skills along with the ability to engage in open-ended dialogue to gain a thorough understanding of the client’s financial needs., • Dedication to resolving a variety of complex client inquiries both through technology and by working closely with business partners within Schwab to identify efficient and effective methods to meet client goals., • Ability to establish rapport with clients over the phone to create long term relationships with Schwab., • Desire to be part of a supportive and collaborative team., • High attention to detail to adhere to extensive bank policies, procedures, and guidelines., • Drive to learn from a dedicated team manager focused on helping you reach clear performance objectives by providing leadership support and on-the-job learning. #campus At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our ___ approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive ___ that takes care of the whole you – both today and in the future: • 401(k) with company match and Employee stock purchase plan, • Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions, • Paid parental leave and family building benefits, • Tuition reimbursement, • Health, dental, and vision insurance

Position Type: Regular At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s). Applicants must currently be authorized to work in the United States on a full-time basis without employer sponsorship. Personal Choice Investment Services (PCIS) Participant Services works directly with Self-Directed Brokerage Accounts for retirement plans and health savings accounts. These are optional brokerage trading accounts that are established by plan participants within an employer-sponsored retirement plan (401K, 403B, etc.) to increase their investment choices within the plan. The Participant Group Specialist will directly interact with a variety of clients including plan participants, trustees, Third-Party Administrators (TPAs), and advisors, through inbound and outbound calls, emails, chat, and letters. This position is responsible for answering all client service and trading inquiries, as well as complex transactions and issue resolutions, often including interaction directly with Clearing or Advisor Services. The position is also responsible for mitigating risk through tailoring specific information to different layers of contacts associated with plans, maintaining knowledge from across multiple business divisions, and performing some analyst functions such as credit risk, quality assurance, and other projects. The individual will also act as an advocate of Charles Schwab and PCIS by recognizing prospects, describing the Self-Directed Plan Service products, and may include a referral to any of the Sales groups as requested. This position requires the ability to consistently perform to a high-level performance and quality goals set by management based on the needs and expectations of our Corporate clients and plan providers. This unique position requires proficiency at handling standard retail, clearing, trust, and (Retirement Business Services) RBS issues, as well as knowledge of retirement plans and specialized PCIS information. In addition, the Specialist must be able to multitask and work on several different assignments simultaneously and have the flexibility to shift tasks or assist other areas of RBS as needed. Key responsibilities include: • Provide World Class client service via phone, email, and chat, while establishing and cultivating relationships, • Process service inquiries as well as equity, ETF, option, and mutual fund transactions., • Adhere to all company policies and procedures., • Contact Participants/Advisors/Trustees by phone or email to resolve Back Office issues, • Process and create applicable cases through various workflows., • Mitigate risk including following all trading policies and procedures and escalating appropriately to management., • System cleanup projects, • Call out campaigns., • Attend and participate in Team Meetings and Huddles, • Miscellaneous tasks as assigned by management. To ensure that we fulfill our promise of “challenging the status quo,” this role has specific qualifications that successful candidates should have. Required Qualifications • Active series 7 & 63/66 licenses are required (may be obtained under a condition of employment - within 8 months), • Outstanding communication, listening and analytical skills, • Possess a sense of urgency and commitment to provide the highest level of service to Schwab clients., • Ability to recognize client's needs quickly and respond to those needs in a courteous and professional manner, • Ability to accurately determine client needs and achieve problem resolution, • Recognizes opportunities for improvement and recommends changes in current processes or procedures to enhance personal and organizational effectiveness and efficiency, • Capable of maintaining a professional attitude and exhibiting emotional intelligence, • Knowledge of the securities industry, • Strong Technical skill with the ability to quickly assimilate and understand the systems used throughout the company, • Proficient typing skills and using Schwab Systems., • Capable of handling an ever-changing environment, • Six months Client Service experience At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our ___ approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive ___ that takes care of the whole you – both today and in the future: • 401(k) with company match and Employee stock purchase plan, • Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions, • Paid parental leave and family building benefits, • Tuition reimbursement, • Health, dental, and vision insurance

Position Type: Regular At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship. The Senior Client Service Manager, Relationship Management plays the critical role of primary relationship owner and interface between our plan sponsors and Schwab. You would be responsible for oversight of all aspects of retirement plan recordkeeping and administration. In this capacity, you will consistently explore and discover client and consultant needs by engaging in face-to-face meetings, asking well-defined, open-ended questions to clearly uncover new business opportunities and identify relationship challenges. As a part of this ongoing process, you will utilize your personal knowledge and expertise as well as identify and engage the appropriate subject matter experts within Charles Schwab to assist with presentations and discussions to ensure client understanding of available solution sets to achieve successful outcomes. The Senior Client Service Manager, Relationship Management will work together, as a team, with their Client Relationship Practice Leader and Client Relationship Administrators to provide a coordinated approach of client service delivery in support of plan administration requirements and unique client needs. The goal of these team-based efforts will be to drive higher levels of client retention, client satisfaction, and expansion of the overall Schwab relationship with assigned practice clients. In meeting and exceeding these duties, you are expected to understand and adhere to Schwab policies and practices and will play a key role in the mitigation of operational and financial risk to Schwab. The Senior Client Service Manager, Relationship Management will typically provide comprehensive client relationship support for clients that have enhanced complexity and assets totaling $500M to $1B. What you’re responsible for • Leading approximately 5-8 sizable growing client relationships., • Understand assigned practice plans to ensure administration is completed in accordance with plan provisions., • Collaboration with business partners to delegate and lead client issues to successful resolution is key in your position., • Approaching every client interaction holistically by being aware of all issues and events related to the client and collaborate with peers to build a precise client experience is a major part of your role., • Consistently explore and discover client and consultant needs by engaging in face-to-face meetings asking well-defined, open-ended questions to clearly uncover new business opportunities and relationship challenges. Identify and, • Engage the appropriate subject matter experts within Charles Schwab to assist with appropriate client discussions to accomplish client understanding of solution sets to achieve successful outcomes., • Ensure client satisfaction, improve client promoter scores, and actively communicate plan administration activities with your internal teams., • Identify and adapt to clients’ and consultants’ diverse backgrounds and roles (executives, human resources, and finance) and maintain investment-related expertise to effectively sell and deliver product, service, and platform solutions., • Support Sales efforts, as needed,, • Deliver client education and training by developing appropriate awareness of investment offerings, fiduciary responsibilities and procedures when presenting opportunities for clients to contract investment products, services, and platforms., • Work reciprocally within the organization, share standard methodologies, and aid in the continuous improvement of the services provided by Schwab to ensure your success., • Execute client and regulatory changes., • Effectively and authentically communicate Schwab’s value to clients., • Apply specialized knowledge within all aspects of qualified and non-qualified retirement plan recordkeeping and understand the broader impact on the company., • Build and sustain positive relationships with clients and partnerships with internal associates as well as key contacts within the industry to stay results oriented. To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have. Required Qualifications: • 10 + years of experience working with large, complex employer sponsored Retirement Plans., • Bachelor's degree or equivalent experience., • High degree of integrated benefit services experience with comprehensive knowledge of equity compensation plan (stock options, restricted stock, SARs, ESPP), administration and plan design and administration for qualified retirement and non-qualified executive deferred compensation plans., • Thorough understanding of retirement and benefit plan industry trends, ongoing regulatory and legislative processes impacting the client base and ERISA related regulations., • Thorough knowledge of investment products and platforms including passive and active Mutual Funds, ETFs, CTFs, Money Market Funds, Charles Schwab Bank investment products, in-plan advice and guidance, and managed account services., • High energy, confidence, accountability, and professionalism, while also demonstrating personal integrity, resilience, and respect for others, • Ability to develop and implement client strategies, retirement plan design, compliance, IRS reporting, as well as a proven understanding of mutual funds and other investments., • Ability to work independently with minimal oversight by your manager., • Excellent written and oral communication skills., • Ability to communicate effectively, problem seek, and influence and build consensus among team members, leadership, and clients through presentations., • Ability to identify client issues that pose a risk to the firm, handle them appropriately and recommend solutions to address future issues effectively ensures your growth as a Relationship Manager., • Effectively service plans with varying level of complexity., • Excellent project management and time management skills and ability to handle multiple assignments that have a long and short duration over a given time with attention to details, • The ability to inspire and support those around you to challenge the status quo; effect small and large changes to continue to elevate the teams' effectiveness and level of service provided to our clients., • Meet deadlines within a fast-paced environment., • Collaborate effectively in teams and influence outcomes., • ASPPA, CEBS and/or NIPA designation. QPA, CPC or equivalent certification/designations. At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our ___ approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive ___ that takes care of the whole you – both today and in the future: • 401(k) with company match and Employee stock purchase plan, • Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions, • Paid parental leave and family building benefits, • Tuition reimbursement, • Health, dental, and vision insurance

Position Type: Regular At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s). Applicants must currently be authorized to work in the United States on a full-time basis without employer sponsorship. Schwab Stock Plan Services (SPS) within Workplace Services (WS) provides a variety of solutions to large, public and private companies for the administration of their Equity Compensation plans, including stock options, restricted stock, employee stock purchase programs, and cap tables. The Private Issuer Equity Services segment of our business is supported via strategic partnership with a third-party vendor who specializes in an administration platform for private companies. Our mission is to provide a world class experience for our clients and to provide the opportunity for the employees of our corporate clients to achieve their financial goals as their company lifecycle progresses. The Client Service Managers for private companies will play a vital role in the delivery of our services and expansion of the relationship via day-to-day interactions, ensuring a smooth transition through public listing event to our public business. This team provides training and guidance to our corporate clients on how to most efficiently utilize Schwab and our vendor’s tools and services in addition to assisting our clients trouble shoot issues by researching items and presenting solutions. This includes partnering with other teams across WS to ensure a consistent client experience from implementation through to ongoing administration of the plan. You would be expected to partner with SPS leadership, Education, Conversion, Participant Services, and our vendor’s teams to ensure a consistent and quality experience for our corporate clients and their employees. Additionally, as private companies prepare for, and execute, their public offerings, the Client Service Manager will be expected to play a key role in that event, ensuring a successful transition to the public client service teams. The administration of private company equity plans is a new line of business for Workplace Services, and Client Service Managers will be responsible for helping launch, shape, and own this new product offering. At times, the Client Service Manager may have responsibilities beyond those listed below as business needs grow. As a Client Service manager in SPS you will own the relationship with clients who are private. Specific responsibilities include: • Serve as primary point of contact for clients with the ability to answer questions regarding provisions of complex equity compensation plans and financial reporting, • Periodic review of client lifecycle to provide leadership updates on potential for near-term IPO events, • Provide oversight and planning of client events (i.e. grants, exercises, restricted stock releases, ESPP, dividends, IPO, etc.) for assigned companies to ensure flawless execution, • Support clients in administration of their capitalization tables, • Partner with clients to create solutions for unique administrative needs while managing risk to Schwab, • Coordinate resources to deliver on specific projects for clients, including mergers and acquisitions, new plan introductions and communication campaigns, • Resolve client items accurately and in a timely manner, • Responsible for developing and sustaining a long-term relationship with clients, • Work closely with our strategic partner to ensure product development is completed with client needs in mind, • Provide continuous feedback to SPS leadership on strategic partner relationship to ensure overall client success and competitiveness in the marketplace, • Stay current on equity compensation industry standards and trends via conference participation (GEO and NASPP) including continuing CEP education, local industry chapter participation, client forum presentations, etc., • Responsible for bi-weekly or monthly check-in calls with assigned clients to ensure overall satisfaction, timely resolution of issues/items and consultative interaction is occurring. Recognize opportunities for improvement and growth in the relationship, • Participate in the creation and delivery of on-site client service review meetings with assigned clients as needed, • Provide training and expertise around Schwab system functionality and capabilities to our corporate clients, enhancing their experience with Schwab, • Provide team sales support for the SPS Sales team as needed (RFP and RFI response review, onsite presentations, webcasts, and system demonstrations), • Participate in providing requirements and enhancements for SPS systems and processes, • Must have flexibility to provide non-business hour support for client events and escalations, • Aid in the build out and development of the client service team that will support this offer, • Develop internal training resources, procedures, and guides for the offer To ensure that we fulfill our promise of “challenging the status quo,” this role has specific qualifications that successful candidates should have. Required qualifications: • Proven experience with administration, either at a provider or issuer, of stock options, employee stock purchase plans, restricted stock, cap tables, ASC718/IFRS2 and/or corporate accounting administration, including the nuances of private companies, • Advanced Knowledge of Excel and other MS Office skills, • Excellent communication, problem solving, and presentation skills to influence and build consensus among your team members and leadership, • Positive attitude, enthusiasm, professionalism, and strong work ethic with high level of integrity and ethics, • Strong organizational skills with ability to work on multiple assignments simultaneously and complete them within established deadlines, • Capacity to be flexible and adapt to shifting priorities and be a strong team player, • Bachelor’s degree, • Certified Equity Professional (CEP) Certification Level 1 or higher, • Brokerage, financial or accounting experience within a corporate or brokerage environment, • Familiarity with Equity Compensation Administration systems, • Ability to articulate Schwab's Visions and Values to team members At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our ___ approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive ___ that takes care of the whole you – both today and in the future: • 401(k) with company match and Employee stock purchase plan, • Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions, • Paid parental leave and family building benefits, • Tuition reimbursement, • Health, dental, and vision insurance

Position Type: Regular At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. The Financial Solutions Branch (FSB) is part of the Specialized Teams for Advice & Relationship (STAR) organization in the Investor Services Branch Network. FSB provides a high-scale dedicated relationship model responsible for serving Mass Affluent investors. FSB is an extension of the Branch Network and serves our new and existing Mass Affluent clients to deepen engagement, build trust, and provide investment solutions and tools for today’s markets. The team partners closely with a wide range of departments and partners, including the local and national branches, to ensure these clients get the most out of their relationship with Schwab. Through a blend of human and digital touchpoints, Financial Consultants in the Financial Solutions Branch are tasked with driving engagement, cultivating relationships, and gaining long term client loyalty in working with Schwab’s mass affluent client base. Through engagement, you will support client outreach, client retention, and improve overall client satisfaction as you position yourself to be a key resource in helping clients in finding financial success. As a Financial Consultant in the Financial Solutions Branch, you will advocate on behalf of your clients by listening and discovering what is most important to them, understanding who they are, and then collaborating with a team of internal specialists to help clients fulfill their financial goals. You will confidently provide wealth management recommendations, advisory guidance, and will discuss timely and relevant topics to drive meaningful outcomes for your clients. Finally, you will grow and retain your practice by responding to your client’s needs, supporting asset consolidation, and continue to partner alongside your clients as you help guide them through their financial journey. Your typical day would include client outreach, planning and advice discussions, virtual client presentations, discussions of market trends, collaborating with business partners, sharing of best practices within your branch, and additional client engagement driven by digital enhancements to the Schwab platform. When meeting with clients you will: • Be Curious and Consultative: Discover all you can about your clients, see things through their eyes, and then review and recommend appropriate solutions to help them stay on track with their financial goals., • Be a Trusted Advisor: Build strong relationships, engage and encourage trust, and deepen the client relationship by applying a focused client communication strategy, and exceeding client expectations., • Have a Defined Process: Demonstrate your ability to use technology and deliver appropriate advice and solutions through a repeatable sales process that focuses on addressing clients’ needs., • Use your Team and Ability to Influence: Leverage our team of Schwab specialists, Schwab advice guidelines, your knowledge of the markets, and your ability to inspire action to help your client’s progress toward achieving their goals., • Be a Challenger: Partner with and Educate Clients. Share and engage clients in discussion about market conditions, sound investing principles, and the ideal wealth and long-term investment strategies for their personal situation We place a premium on high performance, quality service and the ability to implement our strategy. Required skills include: • Active FINRA Series 7 license, • Series 66 (63/65) license, • Minimum of 5 years of financial experience, • Entrepreneurial and a self-starter mentality, • Polished and persuasive interpersonal and verbal/ written communication skills, • Able to quickly learn new technology and use a variety of data and systems, • Open to ongoing coaching and development to achieve positive client outcomes and career aspirations, • Strong time management skills and productivity; ability to successfully balance competing priorities, • Learning mentality, as you gain an understanding of all the products and services at Schwab, • Extensive Schwab network to best address client concerns This role will require a Monday – Friday 5x8 schedule In addition to the salary range, this role is eligible for bonus or incentive opportunities. At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. We offer a competitive ___ that takes care of the whole you – both today and in the future: • 401(k) with company match and Employee stock purchase plan, • Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions, • Paid parental leave and family building benefits, • Tuition reimbursement, • Health, dental, and vision insurance

About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. Employment type: • Full time What you'll be working on: • Managing a patient panel with a broad array of patient needs; conducting a mix of acute, chronic, and well visits, • Treating patients in-office or in testing centers as well as conducting occasional tele-health visits, • Continuous learning during weekly Clinical Rounds and through other modalities, • Ongoing collaboration with in-office teammates via daily huddles, as well as with virtual clinical teams, • Utilization of your specific clinical training and opportunities to perform in-office procedures, • Supervising one or more NP or PA colleagues Education, licenses, and experiences required for this role: • Enrolled in, or have completed, an accredited Internal or Family Medicine residency program, • Practiced at least 2 of the last 5 years in an outpatient primary care setting, • Board Certified in Internal or Family Medicine, or Board Eligible with plans to obtain board certification within 1 year of your One Medical start date, • State licensed in Arizona, obtained before your One Medical start date One Medical providers also demonstrate: • A passion for human-centered primary care, • The ability to successfully communicate with and provide care to individuals of all backgrounds, • The ability to effectively use technology to deliver high quality care, • Clinical proficiency in evidence-based primary care, • The desire to be an integral part of a team dedicated to changing healthcare delivery, • An openness to feedback and reflection to gain productive insight into strengths and weaknesses, • The ability to confidently navigate uncertain situations with both patients and colleagues, • Readiness to adapt personal and interpersonal behavior to meet the needs of our patients This is a full-time role based in Phoenix, AZ One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the ___ and ___ for additional information.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Mid Level Software Engineer - Oracle Cloud Apps, you will collaborate closely with the Finance-IT and Accounting teams within USAA’s Chief Financial Office (CFO). They will play a key role in Financial Close and Consolidation projects, using Oracle Cloud technologies to enhance financial processes and system efficiencies. Provides support to the Enterprise through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Charlotte, NC. Relocation assistance is not available for this position. What you'll do: * Design, develop, code, and test complex technical solutions * Investigates and resolves complex application and system technical problems and production issues through solving techniques. * Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures. * Prepares and installs complex solutions by resolving and designing system specifications, standards, and programming. * Follows the software development lifecycle. * Participates in design reviews and learns key system design principles. * Mentors junior engineers and may begin mentoring peer engineers; Review teammates’ code. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor’s Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree OR Approved certification from CodeUp, Galvanize, VetFIT (Veterans for IT) or eFIT (Employees for IT). * 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). * 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. * Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python * Developing level of business insight in the areas of business operations, risk management, industry practices and emerging trends. * Experience supporting efforts to address production issues through fixing applications and systems. * Experience articulating technical challenges and solutions. * Basic understanding of cloud technologies and tools. What sets you apart: * Strong understanding of the Financial & Insurance Industry technical and functional landscape. * Deep knowledge of CFO processes and related business operations. * Validated experience in driving the development and configuration of Oracle Cloud ERP modules (GL, AR, RM, etc.) and Oracle EPM applications (FCCS, EPCM, etc.) * Expertise in Oracle Fusion Cloud Reporting Applications, including: FDI (Fusion Data Intelligence), BI Publisher (BIP), Oracle Analytics Cloud (OAC) * Demonstrated experience in implementing at least two modules across ERP or EPM platforms (Examples: Implemented GL & ARE; Implemented FCCS and PCMCS; or two FCCS implementations.) Compensation range: The salary range for this position is: $93,770.00 - $179,240.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Optum NY, (formerly Optum Tri-State NY) is seeking a Pediatric & Adolescent Gynecologist to join our team in Yorktown Heights, NY. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery team, you’ll be an integral part of our vision to make healthcare better for everyone. At Optum, you’ll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. Here, you’ll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion while driving towards the Quadruple Aim. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together. Position Highlights: • Split time between two outpatient locations in Yorktown Heights and Poughkeepsie, • Maintain a Pediatric & Adolescent Gynecology practice with one other physician, • Collegial group practice with a large referral base, • Excellent support staff and dedicated practice management systems in place that allows you to practice at the top of your license, • Sub-specialty training preferred but not required, • State of the art Epic EMR system, • Research opportunity available if desired, • Commitment to quality care in a patient centered, provider-led, team-based environment What makes an Optum organization different? • Quadruple Aim: Improving Patient Satisfaction; Lowering Costs; Delivery High-Quality Outcomes; Increasing Provider Satisfaction and Well-Being, • Clinicians are supported to practice at the peak of their license, • Clinician-centric and clinician focused, with shared EMR across businesses to support coordinated care, • The culture is one of clinical innovation and transformation, • Affiliations with prestigious organizations, • We are influencing change on a national scale while still maintaining the culture and community of our local care organizations Compensation & Benefits Highlights: • Competitive compensation model with built in guarantees during first 1-2 years, quality incentives and growth earning potential, • Financial stability and support of a Fortune 5 Company, • Robust retirement offerings including employer funded contributions and Employee Stock Purchase Plan (ESPP for UHG Stock), • Comprehensive benefits plan inclusive of medical, dental, vision, STD/LTD, CME and malpractice coverage, • Robust clinician learning and development programs The Optum Story in the Tri-State Region: Optum Tri-State was formed in 2022 by bringing together Riverside Medical Group, CareMount Medical and ProHealth Care. The regional alignment combines resources and services across the care continuum – from preventative medicine to diagnostics to treatment and beyond – and features 70 specialties, working in 360 medical practices and more than 55 urgent care locations across New York, New Jersey, and Southern Connecticut. As a Patient Centered Medical Home, Optum Tri-State can provide patient-focused medical care to the entire family. This dynamic position would afford you the opportunity to join a regional, inter-disciplinary care team of over 2,100 providers who serve nearly 2 million patients. Our doctors and clinicians have access to the latest medical information and technology, which lets them spend more time with patients, provide better care and realize better outcomes. With Optum, we’ve found that putting clinicians at the center of care is the best way to improve lives. Our physician-led organizations are some of the most dynamic and progressive health care organizations in the world. You will find our team working in local clinics, surgery centers and urgent care centers, within care models focused on managing risk, higher quality outcomes and driving change through collaboration and innovation. Learn more at ___ Required Qualifications: • Able to Obtain Unrestricted licensure in the state of New York or has New York application in process, • Able to Obtain BE/BC Obstetrics and Gynecology, • Able to Obtain Completion of subspecialty training in pediatric and adolescent gynecology and minimally invasive surgery in children., • Able to Obtain Active and unrestricted DEA License or ability to obtain prior to start Would you thrive with Optum? • Do you practice evidence-based medicine?, • Are you seeking a practice focused on patient-centered quality care, not volume?, • Are you a team player - comfortable delegating and empowering teams?, • Are you constantly seeking better ways to do things?, • Do you want to be part of something better? New York Residents Only: The salary range for New York residents is $318,275.00 to $472,626.00 per year. Salary Range is defined as total cash compensation at target. The actual range and pay mix of base and bonus is variable based upon experience and metric achievement. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. Optum NY/NJ was formed in 2022 by bringing together Riverside Medical Group, CareMount Medical and ProHealth Care. The regional alignment combines resources and services across the care continuum - from preventative medicine to diagnostics to treatment and beyond across New York, New Jersey, and Southern Connecticut. As a Patient Centered Medical Home, Optum NY/NJ can provide patient-focused medical care to the entire family. You will find our team working in local clinics, surgery centers and urgent care centers, within care models focused on managing risk, higher quality outcomes and driving change through collaboration and innovation. Together, we're making health care work better for everyone. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #Red

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We’re seeking a Technical Architect Staff to lead enterprise-scale digital experience modernization across web, mobile, and contact center platforms. This role drives technical strategy, architecture standards, and cross-functional collaboration to deliver seamless, scalable, and innovative member experiences. The ideal candidate combines deep technical expertise with strong leadership, influencing architectural decisions and mentoring teams while aligning technology with business objectives. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Charlotte, NC. Relocation assistance is not available for this position. • Architect and deliver multi-channel digital experiences (web, mobile, IVR) that serve millions of members and billions of monthly interactions., • Modernize enterprise APIs and services using REST, GraphQL, Golang, Spring Boot, and cloud-native patterns on AWS/OpenShift/Kubernetes., • Implement real-time and event-driven architectures (Kafka, AppSync) to enable responsive, personalized experiences., • Partner with product and design teams to ensure accessibility, usability, and performance across all digital touchpoints., • Integrate Adobe Analytics and other experience measurement tools to enable data-driven insights and personalization., • Define API-first strategies, microservices architecture, and integration patterns for enterprise-scale systems., • Establish engineering standards, development lifecycles, and testing practices to accelerate delivery and improve reliability., • Provide architectural guidance for AI/ML-driven personalization and data-informed decision-making frameworks., • Lead modernization efforts for legacy platforms, driving adoption of cloud-native technologies, service mesh, and reactive programming., • Prototype and deliver experience management frameworks leveraging Kubernetes, Snowflake, and vendor platforms for actionable insights., • Influence enterprise-wide technology decisions through governance boards and executive-level collaboration., • Mentor engineers and foster a culture of simplicity, reliability, and continuous improvement., • Drive cross-functional collaboration with product, data science, and operations teams to align technology with business outcomes., • Represent engineering in strategic forums; evangelize best practices and modernization strategies., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • Bachelor’s Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree., • 10 years of experience in the Information Technology field to include at least 2 years in a technical leadership role within IT., • Experience in technology application development and/or infrastructure and operational implementation., • Deep knowledge in a minimum of one technology domain (from an application, infrastructure, operations, scalability, availability, performance, people, process, and tooling perspective)., • Demonstrated experience in explaining complex technology decisions to both technical and nontechnical audiences at all levels in the organization., • Demonstrated experience effectively communicating and developing high trust relationships with frontline and second level management and stakeholders., • Understanding and application of technical architecture standards, principles, and policies and knowledge of applicable regulations and risk management practices. What sets you apart: • Proven expertise in designing and delivering enterprise-scale, multi-channel digital experiences (web, mobile, IVR) that serve millions of users and handle billions of monthly interactions., • Hands-on experience modernizing APIs and services using REST, GraphQL, and cloud-native patterns (AWS, OpenShift, Kubernetes), with a strong understanding of API-first strategies and microservices architecture., • Deep knowledge of real-time and event-driven architectures (e.g., Kafka, AppSync), enabling the creation of responsive and personalized member experiences., • Proficiency in cloud-native development and containerization technologies such as AWS, Kubernetes, and service mesh., • Demonstrated experience with multiple programming languages and frameworks (e.g., Golang, Java/Spring Boot, React.js) for developing and enabling front-end solutions, showcasing adaptability and breadth of technical skill., • Strong track record of architectural influence, standards creation, and cross-team consultation, with experience in establishing engineering standards and development lifecycles., • Familiarity with AI/ML-driven personalization frameworks and data-informed decision-making, including experience with data platforms like Snowflake., • Experience in technical leadership, mentorship, and driving cross-functional collaboration with product, data science, and operations teams to align technology with business outcomes. Compensation range: The salary range for this position is: $143,320.00 - $273,930.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Injury Adjuster, you will work within defined guidelines and framework, responsible to adjust non-attorney involved soft tissue bodily injury to include confirming coverage, determining liability, investigating, evaluating, negotiating, defending, and settling claims in compliance with state laws and regulations. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice, and compassion. This hybrid role requires an individual to be in the office 3 days per week. This position will be based in Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: * Identifies and handles existing and emerging risks that stem from business activities and the job role. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. * Follows written risk and compliance policies, standards, and procedures for business activities. * Adjusts non-attorney involved soft tissue bodily injury claims, as well as all auto physical damage associated with those claims. * Identifies, confirms, and makes coverage decisions on soft tissue claims. * Investigates loss details, determines legal liability, evaluates, negotiates, and arrives at claim settlement within appropriate authority guidelines. * Clearly documents thought process, investigation, evaluation, negotiation, and settlement decisions. * Provides advice and sets expectations into next steps to members. * Collaborates and supports team members to resolve issues and identify appropriate matters for escalation. * Partners and/or directs vendors and internal business partners to facilitate timely claims resolution. * Supports workload surges and/or Catastrophe Operations as needed. What you have: * High School Diploma or General Equivalency Diploma. * 1 year of injury adjusting or auto liability adjusting experience to include highly complex vehicle physical damage, such as multi-vehicle, non-owned vehicles, or total loss claims. * Working knowledge and understanding of the auto claims contract as well as application of case and state laws and regulations. * Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts. What sets you apart: * 2+ years Auto Liability/Casualty adjusting experience to include complex/multi vehicle liability. * 1 year auto physical damage or total loss experience. * Ongoing Professional Development with a focus on Insurance. * Bachelors’ Degree or higher. * US military experience through military service or a military spouse/domestic partner. Compensation Range: The salary range for this position is: $57,970 - $103,870. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Life Actuarial Solutions Analyst Senior to join the Life Company’s Modeling Operations Team. The Life Modeling Operations Team is a diverse team that supports the complex life actuarial modeling ecosystem, which consumes data from multiple sources across USAA to support actuarial functions. Your role also supports Life/Annuity/Health actuarial work through one or more of the following activities: data extraction, data transformation, validation and analysis, and system functionality oversight and integration. Responsible for providing technical and analytical solutions for one or more of the following functions: pricing and product development, experience studies, actuarial assumption reviews, reserve calculations, financial reporting, asset liability management or competitive analysis. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. What you'll do: • Independently extracts, integrates and transforms data from a multitude of sources, and may identify new sources., • Reconciles and validates data accuracy, and reasonability of actuarial or financial information., • Prepares reports, reserve estimates, journal entries, financial statements, industry surveys and/or special studies, analyzes data, and recommends solutions., • Develops comprehensive and innovative solutions that impact productivity to improve actuarial tools and processes., • Resolves unique and complex issues and navigates obstacles to deliver work product., • Develops cost benefit analysis., • Provides insight to management on issues and serves as a resource to team members on escalated issues of an unusual nature., • Leads projects related to actuarial solutions including automation, IT projects, or product development initiatives., • Oversees requirement development process through testing and implementation., • Demonstrates in depth understanding to identify and resolve issues or potential defects., • Maintains processes, procedures and tools, and ensures all regulatory requirements and internal controls are adhered to., • Works with business partners to understand key regulatory implications that impact processes, and may develop processes to comply with new or changing regulations., • May respond to audit requests and oversees coordination of responses to internal and external audit, such as Department of Insurance examination, as well as, other audit reports., • Anticipates and analyzes trends or deviations from forecast, plan or other projections., • Presents recommendations and communicates solutions to business partners and management in a clear, concise, logical and organized manner., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree., • 6 or more years of technical experience as an analyst or other relevant technical work experience. What sets you apart: • Bachelor’s degree in mathematics, computer science, statistics, economics, finance, actuarial science, or other similar quantitative field, • Experience with SQL or similar programming languages, • Experience working in IT for a life insurance company, • Experience supporting projects for actuarial or modeling functions, • Excellent verbal and written communication skills, with the ability to tailor the content for varying audiences., • Strong aptitude for problem solving and technology, • Quick learner, self-starter, and ability to work well autonomously and with others., • US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $93,770 - $168,790. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Director of Military Affairs - Army with extensive staff and leadership experience at a major military command or higher headquarters. The ideal candidate should possess in-depth knowledge of military leadership structures and installation functions, as well as Army active duty and Reserve Forces programs. This position requires the ability to work weekends and long hours, with at least 120 days of travel per year. Additionally, candidates should have 10 or more years of experience in military community engagement, program development, and advocacy. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: * Advises the planning, execution, and analysis of Military Affairs service strategies. Collaborates with executive management to establish strategic and operational frameworks and achieve business objectives. * Provides consultation and execution support to USAA National Platform issues. Facilitates contact between internal and external partners to complete business agreements and assists with contract negotiations, proof of concepts, and return on investment contract surveys. * Collaborates with Marketing and Corporate Affairs partners to ensure accuracy and appropriateness of content and imagery depicting or referencing members of the Armed Forces. * Leads and initiates team training opportunities (e.g., New Product information, Marketing Campaign, Eligibility etc.) for Military Affairs Field team and USAA entities. * Develops and implements internal Military Affairs processes, policies, and programs to support current and future opportunities. Monitors and evaluates the effectiveness of processes, policies, and programs, adjusting plans as necessary to achieve desired outcomes and address gaps. * Facilitates access to Armed Forces installations through dialogue with appropriate levels of military leadership. * Represents USAA at selected public events engaging the military community. * Advises and trains senior management, new employees, and third-party vendors on military culture and relationship issues. Responsible for the coordination with the Military Affairs field team for trips to military installations. * Implements standard processes and management routines to increase efficiency, reduce costs, and improve member experience. * Travels regularly to field locations to support team members, assess operations, and maintain positive relationships with key partners. * Builds and leads all aspects of a team of employees through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. * 8 years of experience engaging the military community to include outreach and relationship building, program development and delivery, and community engagement and advocacy. * 3 years of direct team lead or management experience required. * 20 years of experience serving in the Armed Forces; attendance at the DOD Keystone Course (Enlisted) or Command and General Staff College (Officer). * Proven track record of managing distributed teams and delivering measurable results in a fast-paced environment. * Strong leadership, communication, and interpersonal skills * Strong discernment, and ability to balance critical thinking with practical implementation skills. Analytical approach with the ability to interpret data and make data-driven decisions. * Experience working with clients/customers to realize business issues and develop a strategy for the business’s direction from the gathered insights. * Demonstrated understanding of tactical, operational and planning, program development and project tracking, and an ability to build and understand business metrics. * Possession of Military ID card required. What sets you apart: * Military assignment serving in a senior military leadership position. * Staff and leadership experience serving at a major military command or higher headquarters. * Extensive knowledge of military leadership structure and military installation functions. * Extensive knowledge of Army active-duty military, and Army Reserve Forces programs and services. * Ability to work weekends in support of Army active-duty, and Army Reserve Force activities as necessary. * Ability to work long hours and travel a minimum of 120 days per year to include extended overnight trips to include weekends. * 10-years or more experience engaging the military community. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As an Instructional Designer I (Mid-level), you will partner with business leaders and Learning Performance Consultants to gather and validate learning requirements (performance requirements, measures of success, terms and conditions). Perform analyses, designs, and develop learning curriculum to improve performance of USAA Claims Contact Center Representatives (Auto and Property). Assess the learning outcomes that need to be developed, understands the performance expectations and gaps, and assists in deriving the appropriate learning solution. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: * Designs and develops interactive facilitator-led and online content that meets the learning needs of the business. * Organizes course content to produce curriculum that meets learning needs of the business. * Develops and manages timelines and milestones. * Collaborates with internal business partners to validate that curriculum solutions align to business priorities and strategy for operational effectiveness. * Creates learning objectives, storyboard or design documentation and learning approaches targeted to business goals and requirements. * Completes peer-to-peer reviews to ensure consistency, quality, and appropriate use of course content guidelines. * Collaborates with 3rd party vendor team to manage and engage third party vendor relationships to provide appropriate learning solutions to specific audiences. * Applies understanding of the business, its products, and processes to reshape content for changing needs. * Reviews work in partnership with contract designer to ensure deliverables are aligned with business requests. * Collaborates with Learning Performance Consultants (LPC) to gather information and provide design recommendations. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor’s degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. * 4 years progressive work experience in instructional design projects to include knowledge and application of instructional design methodologies and multi-media development technologies. * Demonstrated organizational and project management skills with ability to apply concept solutions to every project. * Strong communication skills with demonstrated ability to communicate with all levels of management and staff. * Proficient experience with instructional authoring tools (i.e., Articulate Storyline 360) and other learning technologies. What sets you apart: * Experience with auto or property claims handling or content design for auto or property claims. * 2 years of experience with Learning Management Systems (LMS), curating content, and strategies for learner engagement. * 2 years of experience creating and delivering multi-level learning assessments with a deep understanding of assessment methodologies (e.g., Kirkpatrick's Levels of Evaluation, Bloom's Taxonomy). * Proven ability to design and implement valid and reliable assessments that accurately measure learning outcomes and impact on business performance. * Ability to design and implement learning solutions that support company goals and achieve measurable business results. * Excellent skills in managing stakeholders and consulting with the business. This includes understanding needs, turning requirements into learning solutions, and building relationships across the organization. * Experience working in a fast-paced Agile learning organization. * US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $69,920 - $133,620. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As an Intermediate Retirement Income Specialist you will ensure the financial security of our membership by assessing member's current retirement income needs, providing advice, and making the appropriate recommendations based on member needs. We offer a flexible work environment that requires an individual to be in the office 5 days per week. After a successful 6 months, the option for a hybrid schedule will be available. This position can be based in the following location: Phoenix, AZ. Relocation assistance is not available for this position. For new hires starting, we are offering a signing bonus of $2,500. Bonus will be paid in one lump sum (minus applicable taxes) after 45 days of employment. What you'll do: * Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls. * Asks questions to discover key information and retirement events and understands the role of annuities in a retirement income plan. Documents relevant information as it relates to building a retirement income portfolio. * Uncovers and recognizes retirement events, understands and assesses the member's needs, financial situation, and goals and evaluates the factors to consider when determining an appropriate retirement age. * Develops and communicates appropriate retirement income strategies based on individual member needs. Provides retirement advice and strategies and understand the steps in creating an effective retirement income plan. * Recommends relevant financial product and services and refers for solutions that they are not trained and/or licensed to recommend or fulfill. * Motivates member to take action on recommendation(s) and overcomes objections using intermediate sales techniques and persuasion skills. Implements recommendation(s). * Familiar with the latest retirement strategy research and monitors legislative initiatives that may impact economy, society, and personal financial situation. * Educates membership on implications of economic, industry trends, tax law changes, estate issues, retirement risks, and other threats to an effective retirement income plan, as well as USAA's financial products and services. * Integrate risk management tools, products, and strategies to create an effective retirement income plan. * May be expected to conduct outbound calls to follow up on products and services previously discussed and to actively engage in outbound call campaigns as needed. * Collaborates with team members to resolve issues and to identify appropriate issues for escalation. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or General Equivalency Diploma required. * Active Group 1 Life & Health license and required maintenance or ability to acquire within 90 days of hire. * Required maintenance of FINRA Series 7 license. * Required maintenance of FINRA Series 66 (or 63 and 65) license. * Must be able to successfully pass background check and meet all USAA and regulatory requirements. Additionally, applicant must have the ability to be licensed and registered in all required states and jurisdictions. * 1 year of financial industry and/or sales experience. * Experience delivering frequent written and oral communication. * Experience processing and analyzing information. * Experience fulfilling requests and meeting deadlines. * Experience resolving conflict and negotiating. * Experience multi-tasking in an operating systems environment * Successful completion of a job-related assessment may be required What sets you apart: * 2+ years of direct Annuity Sales Experience * Experience Working in an Inbound/Outbound Call Center * Retirement Income Certified Professional Designation (RICP) * US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $67,520.00 - $121,530.00. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking two talented Solutions Management Consultants to join the Life Company Direct Distribution Team. As a Solutions Management Consultant, you will serve as the primary sales coach and on the job training coordinator for the Life Co. MSR distribution channels. Works with Product Owners, Process Owners, Experience Owners, and Compliance stakeholders to evaluate products, advice, and solutions to develop and deliver compliant sales strategies through training and sustainment activities designed to increase specialist effectiveness to meet member needs and business goals. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: * Applies advanced knowledge of retirement income solutions, life and health insurance products, long term care, investment products and related topics. * Identifies opportunities to enhance product and service offerings to members and increase specialist product knowledge. * Identifies and coordinates the life-cycle training needs of retirement income solutions, life and health insurance products, investment products and related topics as needed. * Evaluates, develops and/or implements educational and training deliverables, such as seminars, white papers, PowerPoints, and coaching sessions, about available solutions to specialists. * Analyzes business unit sales by product to monitor performance and develops and recommends strategies and best practices to meet goals. * Conducts book of business or member analysis to assist specialists in identifying member needs and pipeline management * Collaborates with specialists to evaluate and/or present solutions and related advice. * Follows defined training routines, effectively reports activity, and manages follow up and sustainment. * Develops and maintains written procedures and ensures they are current and compliant with applicable laws, rules, and regulations. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 10 years of experience without bachelor’s degree) * 6 years of experience with wholesaling, sales training, and coaching, or related financial services experience. * Experience working with qualified and nonqualified retirement plans, all annuity types (including fixed, variable, and immediate) and individual retirement accounts. * Advanced knowledge of life insurance products to include term, permanent, and health solutions. * Knowledge of relevant industry technology applications, such as Salesforce, Conversant, CRM, MetricStream, NICE and other industry related applications. * Demonstrated experience in developing communications and delivering key information effectively to stakeholders and all levels of management to influence decisions centered around sales and business optimization. * Knowledgeable in the applications of Agile processes and procedures. * Knowledgeable in the application of risk management framework and regulatory requirements for Life Co. What sets you apart: * US military experience through military service or a military spouse/domestic partner * Current / Active FINRA Series 7 * Current / Active Life/Health license * CFP (Certified Financial Planner), CLU (Chartered Life Underwriter), or RICP (Retirement Income Certified Professional) designations * 10 or more years of experience with wholesaling, sales training, and coaching on financial service products. * Previous leadership experience with strong feedback delivery skills * Proven track record of coaching others and driving successful behaviors. * Working experience with Life, Health and Annuity products and ability to articulate complex concepts. * Experience building relationships and working in a matrixed environment. * Strong facilitation skills and experience building presentations. * Experience utilizing financial planning tools (i.e. Life or Retirement income calculations). Compensation range: The salary range for this position is: $103,450 - $197,730 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Injury Adjuster- FPI, you will responsible to adjust non-attorney involved soft tissue bodily injury or auto PIP/MP medical claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, and adjudicating claims in compliance with state laws and regulations. Responsible for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice, and empathy. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, C Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. Training Schedule: Must be available to attend mandatory training for 5 weeks. PTO will not be permitted during these time frames. Work Schedule: Must be open and available to work any schedule assigned between Monday - Friday 7:00a.m - 7:30 p.m. What you'll do: • Adjusts soft tissue, moderately complex and complex 1st party PIP/MP medical claims., • Identifies, confirms, and makes coverage decisions on soft tissue claims., • Investigates loss details, determines legal liability, evaluates, negotiates, and adjudicates claims appropriately and timely; within appropriate authority guidelines with clear documentation to support accurate outcomes., • Provides advice and sets expectations into next steps to members., • Collaborates and supports team members to resolve issues and identify appropriate matters for escalation., • Partners with and/or directs vendors and internal business partners to facilitate timely claims resolution., • Delivers a best-in-class member service experience through setting appropriate expectations and proactive communication., • Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours., • May be assigned CAT deployment travel with minimal notice during designated CATs., • Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. What you have: • High School Diploma or General Equivalency Diploma., • 1 year of injury adjusting or auto liability adjusting experience to include highly complex vehicle physical damage, such as multi-vehicle, non-owned vehicles, or total loss claims., • Working knowledge and understanding of the auto claims contract, investigation, evaluation, negotiation, and accurate adjudication of claims as well as application of case law and state laws and regulations., • Demonstrated negotiation, investigation, communication, and conflict resolution skills., • Proven investigatory, prioritizing, multi-tasking, and problem-solving skills., • Exercise sound financial judgment and discretion in handling insurance claims., • Knowledge of coverage evaluation, loss assessment, and loss reserving., • Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: • 2+ years Auto Liability/Casualty adjusting experience to include complex/multi vehicle liability., • 3+ years PIP/MedPay coverage handling experience., • Ongoing Professional Development with a focus on Insurance., • Bachelors Degree or higher. Compensation range: The salary range for this position is: $57,970 - $97,820. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a highly skilled and visionary Messaging Architect to lead the design and evolution of our enterprise messaging and event-driven architecture. This role will define patterns and standards for secure, resilient, and scalable message delivery across distributed systems and hybrid cloud environments. The Messaging Architect will collaborate with business and technology stakeholders to translate strategic objectives into robust messaging solutions, ensuring observability, compliance, and end-to-end reliability. The ideal candidate brings deep expertise in asynchronous communication, event-driven frameworks, API design, AI enabled architectures, and cloud based platforms, combined with a strong understanding of security, encryption, and compliance best practices. This individual will champion architectural patterns, establish governance frameworks, and stay ahead of emerging trends such as AI-driven messaging, real-time analytics, and conversational platforms, driving innovation and business value across the enterprise. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Charlotte, NC. Relocation assistance is not available for this position. • Collaborates with business and IT stakeholders to understand strategy, requirements, measures, risks and controls for a business function or IT domain., • Utilizes expertise and research to create technology decisions with relevant architecture artifacts and proactively apply architecture thinking to conceive evolutionary strategies and roadmaps that can accelerate current capabilities for a business function or technology domain., • Cultivates productive and trusted relationships with business and IT stakeholders, as well as engineering resources, to provide leadership and guidance to influence and shape priority, cost transparency and execution of architecture solutions and domain direction., • Assess domain applications in collaboration with business and application owners to identify strengths, weaknesses, opportunities, threats and risks. Advise business owners of proposed courses of action., • Defines and documents architecture standards for a technology domain to ensure architectural compliance of technology solutions. Use risk assessment methodologies to draft/evaluate and approve/reject waivers to architecture standards., • Participates in activities that support the USAA technology ecosystem such as workstream planning, solution design reviews, code reviews, test case definition, and assistance in troubleshooting of Availability Command Center incidents to resolve complex production issues related to a technology domain., • Provides professional and technical mentorship for new architects, engineers and IT community colleagues in an open, respectful, flexible and empathetic manner. Seeks out mentoring opportunities specifically to create team redundancy and backfill ability., • Executes architecture practices and processes by properly creating and maintaining architecture domain documentation, ensuring timely completion of deliverables and suggesting enhancements., • Establishes external relationships with contacts on industry organizations and government boards and vendors in the marketplace related to a business function or technology domain., • Establishes a plan to gain external eminence by pursuing professional and industry technical certifications, presenting at conferences, publishing technical papers, contributing to open source, authoring patents, etc.., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • Bachelor’s Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree., • 10 years of experience in the Information Technology field to include at least 2 years in a technical leadership role within IT., • Experience in technology application development and/or infrastructure and operational implementation., • Deep knowledge in a minimum of one technology domain (from an application, infrastructure, operations, scalability, availability, performance, people, process, and tooling perspective)., • Demonstrated experience in explaining complex technology decisions to both technical and nontechnical audiences at all levels in the organization., • Demonstrated experience effectively communicating and developing high trust relationships with frontline and second level management and stakeholders., • Understanding and application of technical architecture standards, principles, and policies and knowledge of applicable regulations and risk management practices. What sets you apart: • Proven ability to translate business needs into comprehensive messaging architecture strategies, encompassing outbound communications (SMS, email, print) across hybrid and multi-cloud environments. This includes defining architectural patterns, best practices, and compliance frameworks for systems, • Deep expertise in designing and implementing loosely coupled, resilient, and secure distributed systems utilizing event-driven architectures, with a strong preference for Kafka and familiarity with patterns like CQRS., • Cloud & Infrastructure Design: Extensive experience designing, implementing, and managing resilient and secure cloud solutions across private, hybrid, and public cloud environments. This includes a solid understanding of cloud networking fundamentals (VNet/VPC design, load balancing, failover strategies, multi-region designs) to collaborate effectively with network teams., • Demonstrated success in delivering Java-based solutions and a strong track record of integrating with diverse third-party systems and SaaS platforms., • Proficiency in designing robust, scalable, and secure APIs, with a deep understanding of security principles, identity management, encryption, and compliance best practices for message delivery., • Expertise in establishing comprehensive observability for distributed systems, including end-to-end message tracking, detailed logging, proactive alerting, and incident response to ensure high reliability and availability of messaging infrastructure., • A forward-thinking mindset with the ability to stay ahead of industry trends, including AI-driven messaging, real-time analytics, and conversational platforms, and to strategically incorporate them into the architecture., • Experience driving architectural standards and mentoring engineering teams to foster a culture of innovation and reliability. Compensation range: The salary range for this position is: $143,320.00 - $273,930.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity The Intermediate Life Solutions Specialist helps to ensure the financial security of our membership by assessing member life insurance needs, providing advice and / or referrals for advice, and making the appropriate recommendations based on members’ individual needs and goals. May provide support to Health Solutions acquisition and retention based on member demand. We offer a flexible work environment that requires an individual to be in the office 5 days per week. This position will be based on the Phoenix, AZ. Campus . Relocation assistance is not available for this position. What you'll do: * Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls, emails, faxes, and video telephony. Special Acquisitions Team employees will primarily place outbound calls triggered from underwriting work items. * Asks questions to discover key information, including life events, and to understand member needs. Documents relevant information. * Uncovers and recognizes life events, understands and assesses the member's needs, financial situation, and goals. * Develops and understands appropriate life insurance strategies based on individual member needs. Provides intermediate protection planning advice, including insurance protection, estate planning and enhanced solutions like long term care products. * Recommends relevant life insurance product and solutions and refers members who may need financial advice to the respective department. * Motivates member to take action on recommendation(s) and resolves objections using intermediate sales techniques and intermediate persuasion skills. Implements recommendation(s). * Monitors legislative initiatives that may impact economy, society, and personal financial situation. * Educates membership on implications of economic, industry trends and tax law changes, as well as USAA's * products and services. * May conduct outbound follow-up calls to complete member acquisition of products and services previously discussed. * Serves as a resource to less experienced team members on escalated issues of a routine nature. * Guides and influences less experienced team members. Work Hours: * Monday – Friday / 6:30am – 6:00pm (MST) * An 8 hour shift will fall within these hours * This role is required to be in office, with potential hybrid opportunity after 6 months. What you have: * High School diploma or GED * Required maintenance of Life/Health license * Required annual completion of AHIP and Broker/Carrier appointments when applicable. * 1 year of financial industry and/or life sales experience * Experience delivering frequent written and oral communication * Experience acquiring and applying new concepts and information * Experience processing and analyzing information * Experience fulfilling requests and meeting deadlines * Experience resolving conflict and negotiating * Experience multi-tasking in an operating systems environment * Experience participating in or leading teams * Successful completion of a job-related assessment may be required What sets you apart: * 2+ years experience working in Sales with life insurance * 1+ years experience working in a call center environment * CLU® - Chartered Life Underwriter or comparable designation * US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $48,340.00 - $81,580.00. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Shape the future of talent effectiveness at USAA. As a dedicated Talent Program Manager Senior, you will lead and are a subject matter expert in the design, delivery, and evolution of enterprise-wide performance and potential management strategies. In this role, you will drive outcomes that elevate talent effectiveness, enable differentiated development and support a culture of accountability and growth. This is a critical position with the Talent Delivery & Governance team, where your work will ensure our performance and potential practices are compliant, inclusive and integrated across the talent ecosystem. This role demands a deep understanding of learning & talent processes, rules and compliance standards, a strong grasp of Workday, and mastery of product management best practices. The primary goal is to leverage this expertise to deliver innovative and impactful solutions that significantly optimize the overall employee experience, drive efficiency within HR operations, and, most importantly, align seamlessly with overarching business objectives, thereby contributing to a tangible and positive impact on the organization's success. If you thrive at the intersection of product strategy, data and talent and you’re passionate about scaling solutions that elevate the employee experience, apply now! We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in the following locations: San Antonio TX, Plano TX, Charlotte NC, Tampa FL, Colorado Springs CO, Chesapeake VA or Phoenix AZ. Relocation assistance is available for this position. What you'll do: • Defines and maintains program strategies commensurate with the level of risk, size, and complexity to ensure individual efforts align with organizational goals., • Responsible for providing input and recommendations on multi-year business plans to deliver business capabilities and define execution approach to achieve business goal while reducing risk and delivering early business value., • Facilitates meetings with executive management and project / program sponsors to define solutions and delivery., • Prepares reports that provide stakeholders and management with status updates to include identifying risks or issues., • Performs analyses, root cause identification and development and recommendation of key work products., • Negotiates agreements, settles disputes equitably and diffuses situations., • Negotiates program tradeoffs with IT and the business as the program develops to ensure alignment of demand to capacity., • Adheres to EPMO processes, procedures, controls, standards, tools, and templates (as required)., • Adheres to governance rigor required for work efforts., • Drives the adoption and sustainment of changes within the organization in compliance with USAA’s Change Management methodology., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree., • 6 years of project and / or program management experience, including experience defining a new program and/or managing large-scale projects., • Proficient experience in Principles of Project, Program or Portfolio Management to develop multi-year business plans., • Proficient knowledge of program efforts management tools and methodologies., • Understanding and demonstrated application of risk management policies and procedures., • Knowledge of program management methodology and techniques; program performance evaluation and change management principles., • Experience maintaining and reporting on work effort(s) budgets / methodologies., • Proficient experience in USAA’s change management methodology or similar industry change management methodology., • Demonstrated experience using knowledge of the business, its products, and processes to assess program risks and rewards across multiple technologies and business goals. What sets you apart: • You bring a product mindset and are able to balance user needs, business outcomes, and technical feasibility to drive scalable, high impact talent solutions., • You use data and metrics to inform decisions, measure impact and continuously improve products., • You’re fluent in Agile methodologies and comfortable managing backlogs, roadmaps, and delivery cycles in collaboration with cross-functional teams., • Ability to influence senior level stakeholders and lead cross-functional initiatives with complex dependencies to create seamless solutions that reduce complexity for business leaders., • Collaborate with internal stakeholders across Legal, Risk, Compliance and HR Centers of Excellence to ensure alignment and risk mitigation and program governance, process integrity, and compliance with internal policies and external regulatory requirements., • Familiarity experience with HRIS systems (e.g., Workday, SAP SuccessFactors, Oracle HCM, • Cloud) including process optimization and configuration coordination., • Proficiency in task tracking, documentation, and cross-functional execution., • Skilled in workflow design tools (e.g., Visio)., • You’re passionate about creating inclusive, human-centered experiences that reflect USAA’s mission and values., • US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $103,450- $197,730. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Position Type: Regular Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship. At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. The Client Service Manager role is responsible for leading day-to-day client service delivery in support of plan administration and client needs. This role includes daily oversight of all aspects of qualified and non-qualified retirement plan recordkeeping and administration that may include resolution of client issues, coordination of internal groups for issue resolution, client presentations and sales support. As the lead interface between plan sponsor and Schwab, the Client Service Manager will be accountable for client satisfaction, delivering support to clients by broadening Schwab's relationships with plan sponsors and plan participants. You will support an adherence to Schwab policies and practices and mitigation of operational and financial risk to Schwab. Responsibilities will include, but not be limited to: • Lead approximately 10-15 client relationships., • Understand your plans to ensure administration is completed in accordance with plan provisions., • Collaborate with business partners to delegate and lead client issues to successful resolution is key in your position., • Approaching every client interaction holistically by being aware of all issues and events related to the client and collaborate with peers to create a precise client experience is a major part of your role, • Ensure client satisfaction, improve client promoter scores, and actively communicate plan administration activities with your internal teams., • Support Sales efforts, as needed., • Work reciprocally within the organization, share standard methodologies, and aid in the continuous improvement of the services provided by Schwab to ensure your success., • Execute client and regulatory changes., • Effectively and authentically communicate Schwab’s value to clients., • Apply specialized knowledge within all aspects of qualified and non-qualified retirement plan recordkeeping and understand the broader impact on the company., • Build and sustain strong relationships with clients and partnerships with internal associates as well as key contacts within the industry to stay ambitious. To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have. Required Qualifications • 5+ years of experience working with employer sponsored Retirement Plans., • Bachelor's degree or equivalent experience., • Validated understanding of ERISA, industry rules and regulations, and non-qualified plan design., • Ability to develop and implement client strategies, retirement plan design, compliance, IRS reporting, as well as a proven understanding of mutual funds and other investments., • Ability to work independently with minimal oversight by your manager., • Excellent written and oral communication skills., • Ability to communicate effectively, problem seek, and influence and build consensus among team members, leadership, and clients through presentations., • Ability to identify client issues that pose a risk to the firm, handle them appropriately and recommend solutions to address future issues effectively ensures your growth as a Client Service Manager., • Ability to effectively run plans with varying levels of complexity., • Time management skills and ability to handle multiple assignments at a given time., • Self-motivated, enthusiastic, take initiative and demonstrate a high degree of personal integrity, resilience, honesty and respect for others, • Inspire and support those around you to challenge the status quo; effect small and large changes to continue to elevate the team’s effectiveness and level of service provided to our clients, • Meet deadlines within a fast-paced environment., • Collaborate effectively in teams and influence outcomes, • Demonstrate confidence, accountability, and teamwork with each interaction, • ASPPA, CEBS and/or NIPA designation. QPA, CPC or equivalent certification/designations. At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our ___ approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive ___ that takes care of the whole you – both today and in the future: • 401(k) with company match and Employee stock purchase plan, • Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions, • Paid parental leave and family building benefits, • Tuition reimbursement, • Health, dental, and vision insurance

Position Type: Regular At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. Schwab’s service team is at the heart of our firm’s commitment to helping clients own their financial futures. In this role, you’ll deliver exceptional customer service to clients through inbound phone calls focused on educating stock plan participants and facilitating transactions for stock option awards, restricted stock units & awards, stock appreciation rights, and employee stock purchase plans (ESPP). Additionally, you’ll foster a personalized service experience by engaging with clients to understand their goals, conducting research, and tackling complex issues to offer them the best possible solutions. You’ll also take charge of your own professional journey by receiving structured training, on-the-job learning, and coaching on equity awards and plan administration. If you are eager to pursue a career in finance, enjoy working in a team setting, and share our passion for serving clients - this role is for you. Required Qualifications • Ability to work full time on-site during Schwab's training program, followed by a hybrid work schedule., • Ability to work various shifts to serve our clients, including Monday-Friday anytime between 7:00 am– 9:00pm ET availability. Preferred Qualifications • FINRA Series 7, 63 preferred or must be obtained as a condition of employment., • Previous customer service and/or client relationship experience, • Bachelor’s degree or higher in Finance, Economics, or related field from accredited university, • Ability to adapt to changes in the market and business, • Robust communication, influencing and client engagement skills, • Passion for service and developing client relationships, • Current knowledge or motivation to learn about equity compensation, • Strong organizational skills and ability to quickly navigate through resources, • Ability to strategically prioritize a variety of objectives, • Shown success navigating multiple computer applications In addition to the salary range, this role is also eligible for bonus or incentive opportunities. At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our ___ approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive ___ that takes care of the whole you – both today and in the future: • 401(k) with company match and Employee stock purchase plan, • Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions, • Paid parental leave and family building benefits, • Tuition reimbursement, • Health, dental, and vision insurance

About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. Employment type: • Full time What you’ll be working on: • Managing a patient panel with a broad array of patient needs; conducting a mix of acute, chronic, and well visits, • Treating patients in-office or in testing centers as well as conducting occasional tele-health visits, • Continuous learning during weekly Clinical Rounds and through other modalities, • Ongoing collaboration with in-office teammates via daily huddles, as well as with virtual clinical teams, • Utilization of your specific clinical training and opportunities to perform in-office procedures, • Supervising one or more NP or PA colleagues Education, licenses, and experiences required for this role: • Enrolled in, or have completed, an accredited Family Medicine or Medicine/Pediatrics residency program, • Practiced at least 2 of the last 5 years in an outpatient primary care setting seeing all ages (0+), • Board certified in Family Medicine or Medicine/Pediatrics, or Board Eligible with plans to obtain board certification within 1 year of your One Medical start date, • State licensed in Arizona, obtained before your One Medical start date One Medical providers also demonstrate: • A passion for human-centered primary care, • The ability to successfully communicate with and provide care to individuals of all backgrounds, • The ability to effectively use technology to deliver high quality care, • Clinical proficiency in evidence-based primary care, • The desire to be an integral part of a team dedicated to changing healthcare delivery, • An openness to feedback and reflection to gain productive insight into strengths and weaknesses, • The ability to confidently navigate uncertain situations with both patients and colleagues, • Readiness to adapt personal and interpersonal behavior to meet the needs of our patients This is a full-time role based in Phoenix, AZ One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the ___ and ___ for additional information.