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Job Description Title of Position: Program Director Reports to: Assistant Vice President, Transitional Housing FLSA Status: Exempt Salary: $83,500.00 to $91,536.02. Positions reporting to this position: Social Service Supervisors, Housing Coordinators, and Administrative Assistants Purpose of the Position The Program Director is responsible for the day-to-day management of a transitional family residence serving families with children. The Program Director will ensure that the residence operates in accordance with the guidelines identified by the NYS Office of Temporary Disability Assistance (OTDA), the NYC Department of Homeless Services (DHS), and Win. Responsibilities: • Supervise the program’s multi-disciplinary team, which will include Social Service Supervisors, Housing Coordinators, Case Managers, and Administrative Assistants., • Coordinate services provided by Employment Specialists, Child Care staff, and Recreation staff to ensure an integrated service plan to address the needs of each shelter resident and the primary goals of the transitional housing program., • Provide coaching, training, and staff development to all staff in accordance with Win’s policies and procedures., • Ensure new staff orientation is provided so that they become quickly familiar with program procedures and goals., • Ensure that Win’s Human Capital Department is consulted for all staff performance concerns., • Champion and model the use of Evidence Based Practices (EBP), Trauma Informed Care (TIC) and Motivational Interviewing (MI)., • Model the use of EBP for staff and peers., • Monitor the Client Assistance and Rehousing Enterprise System (CARES) database along with the Social Service Supervisor for timely documentation., • Train and support staff in their use of EBP with clients and use EBP to meet and exceed program goals., • Ensure that all staff receive timely and quality performance evaluations in accordance with Win’s personnel policies and procedures., • Establish linkages with appropriate community agencies for services required by shelter residents, to include medical, mental health, substance abuse, child welfare and other stakeholders working with Win clients., • Monitor the program’s effectiveness in reaching the goals of permanent housing, securing clients’ employment and establishing family stability., • Analyze, develop and implement procedures and policies to ensure quality service provision., • Assure a safe and healthy environment by participating in the overall security and maintenance of the program in accordance with regulatory guidelines and Win policies., • Co-authorize purchase orders and ensure that all expenditures are being made in compliance with Win’s procurement policies and procedures., • Manage the program’s petty cash and program metro cards to ensure compliance with Win’s policies., • Participate in local community organizations and attend Community Board meetings in the shelter’s district and serve as a liaison with members of the community., • Represent the agency at meetings, conferences and public hearings to gain and share information relevant to the program’s operation., • Establish a Community Advisory Board comprised of staff, transitional housing residents, and community members including NYPD and local representatives to meet on a quarterly basis., • Participate in staff interviewing and hiring process., • Must be on call 24 hours a day, 7 days a week., • Must be able ascend/descend stairs in the building assigned., • Commitment to Win’s mission, vision, and values., • MPH, MSW, or MA in Health/ Social Services is required., • Minimum of five (5) years of experience in the human services sector, which includes three (3) years in a supervisory role with responsibilities for managing budgets and staff., • Familiarity with EBP, MI and TIC., • Able to manage boundary setting and cultural reflexivity., • Able to provide outstanding customer service to clients and other stakeholders., • Able to maintain composure in stressful situations., • Excellent organizational and communication skills, written and verbal., • Must be able to interact effectively with the all clients and staff in the residence., • Knowledge of CARES a plus., • Solid computer skills, knowledge of MS Office and Outlook a plus., • Must be willing and able to be on call 24 hours a day, 7 days a week., • Bilingual – English/Spanish a plus. Core Competencies: process and use resources, activities, outputs, and outcomes to envision and manage change. • Communicating and Collaborating: Work collaboratively. Rely on and support the team in achieving results. Use effective verbal and written communication with appropriate tone. WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. #IND #ZR Company DescriptionWomen In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.Women In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.

Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Department Overview Intensive Mobile Treatment (IMT) is an innovative, creative, trauma-informed mobile practice model designed to provide treatment, rehabilitation, and support services to individuals whose needs have not been met by traditional services. IMT participants interact with homeless services, criminal justice, and behavioral health service systems. IMT teams are hired, trained, and funded to maximize flexibility and continuity of care for persons who historically have been poorly served. Community Access’ IMT Teams serve individuals who are street homeless or living between institutional settings and housing. Team members work collaboratively with settings in which the participant is living and use assertive engagement strategies to proactively engage individuals in services. IMT team members share responsibility for the people they serve, helping individuals attain housing and other personal and safety goals that may be of a health, social, work or education nature. Position Overview The IMT Behavioral Health Specialist is an integral part of a multi-disciplinary team of mental health clinicians. The Specialist is a team member responsible for engaging participants through harm reduction strategies including motivational interviewing and stage-wise interventions that target an individual’s readiness for change. The Behavioral Health Specialist is a resource to other team members in issues related to mental health and co-occurring substance use. Some of the Essential functions of the Behavioral Health Specialist are screening and assessing participants, families, and/or significant others to develop a person-centered treatment plan. The Behavioral Specialist also stands as an advocate and liaise for program participants within the criminal justice and shelter system and provide them with harm reduction services. Qualifications • Have an understanding, appreciation and commitment to the philosophy and mission of Community Access., • Minimum of Master’s Degree in Social Work, Psychology, Mental Health Counseling, Criminal Justice or other Health and Human Services related field LMSW preferred, • Minimum of two (2) years’ experience working with individuals with a mental health condition with co-occurring substance use disorder., • Available to work a flexible schedule, mornings, evenings and weekends in response to participant needs., • Must be fingerprinted and cleared by the New York State Justice Center., • Must be able to work in the community, including use of public transportation., • Computer proficiency in Windows operating systems and programs, such as MS Word, Excel, PowerPoint, as well as comfort with learning new electronic systems. Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services.

Job Description Mission Statement: Baltic Street Wellness Solutions is committed to providing peer recovery, person-centered, trauma informed, and compassionate services to those with mental health lived experience. Vision: Our vision is to drive a cultural transformation within the mental health community by advocating for the underserved, educating for change, and inspiring wellness. We approach our role with cultural humility and mindfulness of oppressive systems. Our Core Values: • We value a mentoring philosophy delivered from staff with peer lived experiences., • We value the recovery journey of every individual with a mental health diagnosis., • We value the personal and professional experiences of our staff and board members., • We value community action to change societal views to break the stigma of mental health through advocacy within all systems., • We value everyone's desire to have opportunities to obtain their visions of wellness. Baltic Street Wellness Solutions seeks a Regional Manager for their Adult Home Initiative program based in Staten Island. Candidates with mental health lived experience are encouraged to apply. • Facilitate trainings, maintaining departmental filings standards, and making sure staff are progressing towards all proper certifications, • Assure staff are working towards goals for Peer Certification(s), and any other webinars or trainings Agency/Division Director sees fit, • Generate write-ups when staff aren’t complying within company standards, • Maintain/update fire drill log, staff scheduling and staff medical documentation, • Comply with all guidelines to protect participants confidential documentation, maintain Department of Mental Health and Hygiene correspondence, • Review, audit, and file participants charts on a monthly to quarterly basis, ensuring staff’s efficiency while upholding filing standards, • Maintain fire drill logs, staff scheduling and coverage when staff members are absent, • Distribute/maintain Metro-Cards, postage stamps, policy/procedure development, petty cash any check requests as needed, • Attend manager’s meeting twice a month relaying any relevant information to departmental staff members, • High School diploma required., • New York State Certified Peer Specialists certification (Active) - or must be Certified within 6 months of hiring., • Experience working with individuals that receive behavioral health services., • Minimum two years of Management and Leadership Experience., • Ability to work as an effective team member is essential., • Proficient in Microsoft Word, Excel, and internet navigation, • Knowledge of government entitlement programs with a minimum of one year of Human Services Experience., • Knowledge of AWARDS/Foothold is a plus.Additional Notes, • Other duties may be assigned by the agency or Division Director. Ability to conduct community outreach with other non-profit agencies or advocacy groups in the community. We Are a State Mandated Organization, COVID-19 Vaccinations are Required. Selected candidates must be vaccinated against COVID-19 and have received a booster shot. Baltic Street Wellness Solutions will require selected candidates to submit proof of complete vaccination against COVID-19 and having received a booster shot prior to extending a job offer. If a candidate has a qualifying medical condition or religious exemption that contraindicates a COVID-19 vaccination, an exemption form should be requested from Human Resources. PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit; reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

Job Description Title of Position: Program Director Reports to: Assistant Vice President, Transitional Housing FLSA Status: Exempt Salary: Up to $105,000 per year Positions reporting to this position: Social Service Supervisors, Housing Coordinators, and Administrative Assistants Purpose of the Position The Program Director is responsible for the day-to-day management of a transitional family residence serving families with children. The Program Director will ensure that the residence operates in accordance with the guidelines identified by the NYS Office of Temporary Disability Assistance (OTDA), the NYC Department of Homeless Services (DHS), and Win. Responsibilities: • Supervise the program’s multi-disciplinary team, which will include Social Service Supervisors, Housing Coordinators, Case Managers, and Administrative Assistants., • Coordinate services provided by Employment Specialists, Child Care staff, and Recreation staff to ensure an integrated service plan to address the needs of each shelter resident and the primary goals of the transitional housing program., • Provide coaching, training, and staff development to all staff in accordance with Win’s policies and procedures., • Ensure new staff orientation is provided so that they become quickly familiar with program procedures and goals., • Ensure that Win’s Human Capital Department is consulted for all staff performance concerns., • Champion and model the use of Evidence Based Practices (EBP), Trauma Informed Care (TIC) and Motivational Interviewing (MI)., • Model the use of EBP for staff and peers., • Monitor the Client Assistance and Rehousing Enterprise System (CARES) database along with the Social Service Supervisor for timely documentation., • Train and support staff in their use of EBP with clients and use EBP to meet and exceed program goals., • Ensure that all staff receive timely and quality performance evaluations in accordance with Win’s personnel policies and procedures., • Establish linkages with appropriate community agencies for services required by shelter residents, to include medical, mental health, substance abuse, child welfare and other stakeholders working with Win clients., • Monitor the program’s effectiveness in reaching the goals of permanent housing, securing clients’ employment and establishing family stability., • Analyze, develop and implement procedures and policies to ensure quality service provision., • Assure a safe and healthy environment by participating in the overall security and maintenance of the program in accordance with regulatory guidelines and Win policies., • Co-authorize purchase orders and ensure that all expenditures are being made in compliance with Win’s procurement policies and procedures., • Manage the program’s petty cash and program metro cards to ensure compliance with Win’s policies., • Participate in local community organizations and attend Community Board meetings in the shelter’s district and serve as a liaison with members of the community., • Represent the agency at meetings, conferences and public hearings to gain and share information relevant to the program’s operation., • Establish a Community Advisory Board comprised of staff, transitional housing residents, and community members including NYPD and local representatives to meet on a quarterly basis., • Participate in staff interviewing and hiring process., • Must be on call 24 hours a day, 7 days a week., • Must be able ascend/descend stairs in the building assigned., • Commitment to Win’s mission, vision, and values., • MPH, MSW, or MA in Health/ Social Services is required., • Minimum of five (5) years of experience in the human services sector, which includes three (3) years in a supervisory role with responsibilities for managing budgets and staff., • Familiarity with EBP, MI and TIC., • Able to manage boundary setting and cultural reflexivity., • Able to provide outstanding customer service to clients and other stakeholders., • Able to maintain composure in stressful situations., • Excellent organizational and communication skills, written and verbal., • Must be able to interact effectively with the all clients and staff in the residence., • Knowledge of CARES a plus., • Solid computer skills, knowledge of MS Office and Outlook a plus., • Must be willing and able to be on call 24 hours a day, 7 days a week., • Bilingual – English/Spanish a plus. Core Competencies: process and use resources, activities, outputs, and outcomes to envision and manage change. • Communicating and Collaborating: Work collaboratively. Rely on and support the team in achieving results. Use effective verbal and written communication with appropriate tone. WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. #IND #ZR Company DescriptionWomen In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.Women In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.

Job Description Institute for Community Living (ICL) is a non-profit organization servicing the NYC-Metro area and for over 35 years, we’ve provided life-saving care to New Yorkers in need that includes but is not limited to addiction assistance, mental health services, and housing support for all. Proudly doing so, with integrity, love, and respect. Our goal is to have a positive and long-lasting impact on the lives of the people and communities we serve with the hope of providing the care, support, and attention they need. So, it is our pleasure to announce that we are currently seeking a full-time candidate for the role of Entitlement Specialist Coord.-Ombudsman (E.S.C.-OBM), to join our team! By ICL definition, under the direct supervision of the Program Dir., an Entitlement Specialist Coord.-OBM is someone primarily responsible for ensuring each resident obtains entitlements clearance at intake by coordinating the benefit application process with Social Service Case Managers to help carry out assignments that include the processing, maintenance, etc., for homeless individuals or individuals with mental conditions (i.e., persons properly diagnosed as suffering from mental illness, alcoholism, or substance abuse). MIN. ROLE REQUIREMENTS & PREFERENCES: • LOCATION: Brooklyn, NY 11201 + Available 5 Days min. Monday to Sunday, with options for O.T. – Shift: Days & Hours TBD, • EDU/EXP: BA Degree and 2+ years of housing and entitlement services, or relevant human services exp., • degree MUST be majored and/or concentrating (min. 24 credits) in the following social and/or human service fields… social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation/recreation therapy, counseling, sociology, community mental health, child and family studies, speech and hearing – preferably in a shelter setting, • Proper attire always – this includes work pants, boots, and outer/inner-wear with the ICL company logo (provided after training) ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES: • Ability to stand, stoop, bend, and stretch for long periods, • Ability to make reasonable and sound evaluative judgments, • Ability to read and understand lease, rental, and utility agreements, • Ability to effectively use computer software such as MS Word and Outlook, • Ability to consistently report for work as scheduled, being on-call if needed, • Ability to perform medium-to-heavy manual labor, including lifting objects weighing up to 20+ lbs, • Ability to work in a setting with diverse individuals with mental illness and/or behavioral disorders, • Strong problem-identification and solving skills with awareness of self and one’s impact on others, • Ability to work both as a team and independently, to help conform to all applicable safety and accountability measures, • Strong communication, listening, interpersonal, writing, and conveying skills – bi-lingual is a plus but not mandatory, • Ability to continually learn and apply knowledge with a willingness to participate in in-service training and development activities, • Ability to learn, understand, and comply with all state and city regulations, policies, and procedures regarding human services, • Ability to facilitate meetings and organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting, • Ability to follow all safety guidelines in accordance with the performance of the tasks mentioned below... OMBUDSMAN TASKS: • Will facilitate/coordinate with Sthe ocial Service department the training for shelter residents in “Negotiating Life Skills.”, • Act as an intermediary and assist the Social Services department in disputes between a client and some outside organizations, such as Social Security Administration, Human Resources Administration, and Administration for Children's Services etc. ENTITLEMENT SPECIALIST COORD. TASKS: • COUNSELING RESIDENTS AND CLINICAL STAFF:, • Provide individualized benefits advisement services to consumers, which include collecting the data, analyzing it, and making a recommendation to the individual., • Maintains regularly scheduled Entitlement counseling periods and meetings for the purpose of providing entitlement outreach and advisement to both residents and staff., • Communicates effectively and sensitively with both residents and staff and is particularly attuned to the residents’ varied and changing abilities to process the often difficult and complex entitlement information., • MAINTAIN CASE RECORDS:, • Maintains Entitlement client case records in a timely and accurate manner, • Up-to-date filing of all incoming entitlement correspondence, inter and intra-agency documents, and info relating to the resident’s entitlement case, • Maintains an up-to-date and accurate written record, in the Contact Notes section of the client case record, of all Entitlement interactions with residents, and with all the entitlement systems, and inter and intra-agency contacts pertaining to the resident’s entitlement case, • Utilizes the Entitlement case record as an analytical tool to be able to efficiently access entitlement information when problems arise and for other purposes, e.g., statistical surveys, departmental reports, etc., and can use this resource to problem solve and to present this information for supervisory review, • MAINTAIN ACCOUNTING RECORDS:, • Maintain the monthly level II residence entitlements account record and any additional accounting procedures, ensuring that all the client’s benefits are active and in place, • Utilize the account record as an analytical oversight tool to ensure ongoing receipt of client-eligible entitlement funds and to monitor the flow of client entitlement funds, • Maintain accurate and up-to-date Direct Deposit records of SSA-eligible Level II consumers, processing all necessary paperwork for opening and closing Direct Deposit on time, • Maintain accurate and up-to-date monthly entitlements program account book in IMA by ensuring the timely recording of all incoming entitlement funds that finance a resident’s program fees plus PNA amounts, • Maintain, understand, and fully process statistical reviews, finance reports, and the additional forms and paperwork that are regularly issued:, • Aging Report, • Rent Arrears Report, • Overpayment Report, • Annual Progress Report (APR) for government-funded residential programs., • Perform other job-related tasks as assigned in an organized and detail-oriented manner…, • Please Note: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodation may be provided to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship for the agency. If you feel that you’re a suitable candidate for this role and would like to join our organization, please submit your resume in response to this ad to contact a recruiter in HR for further related info about the role above or the benefits mentioned below… ICL BENEFITS: PLEASE NOTE: ICL Company Benefits are exclusive to employees working 20+ hours, and EDU Leave is 40+ hours ONLY! • PAID Orientation and Training + Union, • Choice of full and/or partial Health, Dental, and Vision Benefits (spousal and child coverage available too), • Life & AD&D Insurance + Medical Flexible Spending, • Mental Health Services and Providers, • Educational & Parental Leave, • Tuition & Work-Life Assistance, • Commuter Benefits Plan, • Employee Assistance Program, • Matching 403B (non-profit), • Payroll Benefits: Corporate Fitness Account / NYS College Savings Program / Etc., • Discounts on select ticketed purchases provided by Plum Benefits, • And many more…

Job DescriptionAbout LILT AI is changing how the world communicates — and LILT is leading that transformation. We're on a mission to make the world's information accessible to everyone, regardless of the language they speak. We use cutting-edge AI, machine translation, and human-in-the-loop expertise to translate content faster, more accurately, and more cost-effectively without compromising on brand, voice, or quality. At LILT, we empower our teammates with leading tools, global collaboration, and growth opportunities to do their best work. Our company virtues—Work together, win together; Find a way or make one; Quicker than they expect; Quality is Job 1—guide everything we do. We are trusted by Intel Corporation, Canva, the United States Department of Defense, the United States Air Force, ASICS, and hundreds of global Enterprises. Backed by Sequoia, Intel Capital, and Redpoint, we’re building a category-defining company in a $50B+ global translation market being redefined by AI. The Customer Success Team at LILT The Customer Success team at LILT is dedicated to ensuring the success and satisfaction of our diverse range of clients utilizing our language services SaaS platform and services. Our team serves as trusted advisors to maximize customer value from our platform. We proactively engage with clients to understand their unique needs, provide workflow consultations, and identify opportunities for expansion and growth. By fostering strong relationships and advocating for clients' interests within the organization, we drive customer retention and foster long-term partnerships. Through continuous education, support, and collaboration, we empower our clients to achieve their global communication goals. Get the best of both worlds at LILT! Dive into dynamic in-office energy 2 days a week, sparking creativity and forging bonds with your awesome team. Then, seamlessly shift gears and crush your to-do list from the comfort of your home base for the rest of the week. It's the perfect harmony of productivity and personal freedom. Want a peek inside? Visit our Careers page! Where You’ll Work This position can be based out of our Indianapolis, IN office and will be expected to work in the office in a hybrid capacity. Additional locations include the Washington D.C., New York City, and Boston metropolitan areas where you will start as fully remote and then transition to hybrid once offices are opened in those locations. Authorization to work in the U.S. is a precondition of employment. What You’ll Do As a Customer Success Manager, you will be responsible for ensuring the success and satisfaction of our Mid Market customers. You will serve as the primary point of contact for these customers, building and nurturing strong relationships, providing strategic guidance, and serving as a trusted advisor on product/service usage and best practices. This role is instrumental in driving customer retention and growth, as well as advocating for customers within the organization. Key Responsibilities: * Serve as the primary Customer DRI (Directly Responsible Individual) for accounts, owning the end-to-end customer experience and ensuring their success with our platform and services. * Develop and maintain strong, long-lasting relationships with key stakeholders within customer organizations, serving as a trusted advisor on product usage, best practices, and industry trends. * Conduct regular calls and Quarterly Business Reviews (QBRs) to review account health, discuss strategic initiatives, and identify opportunities for expansion and growth. * Proactively identify and pursue opportunities for upselling and cross-selling additional services or features. * Collaborate closely with Account Executives to align on customer strategy, drive mutual success, and maximize revenue potential. * Monitor customer health and engagement metrics, proactively addressing any issues or concerns and driving initiatives to improve customer satisfaction and retention. * Act as the voice of the customer within the organization, gathering feedback, advocating for product enhancements, and ensuring customer needs are addressed. * Collaborate with Marketing to develop customer stories, gather testimonials, and contribute to case studies and other marketing materials. Skills and Experience: * REQUIRED: experience in the translation and localization/language services industry. * Bachelor's degree in Business Administration, Marketing, or related field. * 5+ years of experience in customer success, account management, or related roles, preferably in SaaS or language services industry. * Proven track record of successfully managing customer accounts and driving customer satisfaction, retention, and growth. * Excellent communication and interpersonal skills, with the ability to build strong relationships and effectively communicate with stakeholders at all levels. * Empathy and customer-centric mindset, with a genuine desire to understand and meet the needs of customers. * Strong problem-solving abilities and strategic thinking skills, with a focus on driving results and delivering value to customers. * Time management and organizational skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment. * Collaboration and teamwork skills, with the ability to work effectively across cross-functional teams to drive customer success initiatives. * Adaptability and flexibility, with the ability to quickly adapt to changing priorities, customer requirements, and business needs. * Experience in conducting QBRs, delivering presentations, and leading customer meetings. Benefits: * Compensation: At market salary with the opportunity to earn on-target earnings (OTE), meaningful equity, 401(k) matching, and flexible time off plus company holidays * Medical Benefits: Employees receive coverage of medical, dental, and vision insurance, plus FSA/DFSA, HSA, and Commuter benefits. In addition, LILT pays for basic life insurance, short-term disability, and long-term disability * Paid parental leave is provided after 6 months. * Monthly lifestyle benefit stipend via the Fringe platform to allow employees to customize benefits to their lifestyle Our Story Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. While together at Google, they were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company.The quality just wasn’t there. So they set out to build something better. LILT was born. LILT has been a machine learning company since its founding in 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, human-in-the-loop systems, and now agentic AI. With AI innovation accelerating and enterprise demand growing, the next phase of LILT’s journey is just beginning. Our Tech What sets our platform apart: * Brand-aware AI that learns your voice, tone, and terminology to ensure every translation is accurate and consistent * Agentic AI workflows that automate the entire translation process from content ingestion to quality review to publishing * 100+ native integrations with systems like Adobe Experience Manager, Webflow, Salesforce, GitHub, and Google Drive to simplify content translation * Human-in-the-loop reviews via our global network of professional linguists, for high-impact content that requires expert review LILT in the News * Featured in The Software Report’s Top 100 Software Companies! * LILT makes it onto the Inc. 5000 List. * LILT’s continues to be an intellectual powerhouse, holding numerous patents that help power the most efficient and sophisticated AI and language models in the industry. * Check out all our news on our website. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at . At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at . LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices. Compensation Range: $78.5K - $115.5K

Job DescriptionAbout LILT AI is changing how the world communicates — and LILT is leading that transformation. We're on a mission to make the world's information accessible to everyone, regardless of the language they speak. We use cutting-edge AI, machine translation, and human-in-the-loop expertise to translate content faster, more accurately, and more cost-effectively without compromising on brand, voice, or quality. At LILT, we empower our teammates with leading tools, global collaboration, and growth opportunities to do their best work. Our company virtues—Work together, win together; Find a way or make one; Quicker than they expect; Quality is Job 1—guide everything we do. We are trusted by Intel Corporation, Canva, the United States Department of Defense, the United States Air Force, ASICS, and hundreds of global Enterprises. Backed by Sequoia, Intel Capital, and Redpoint, we’re building a category-defining company in a $50B+ global translation market being redefined by AI. The Customer Success Team at LILT The Customer Success team at LILT is dedicated to ensuring the success and satisfaction of our diverse range of customers utilizing our language services SaaS platform and services. Our team serves as trusted advisors to maximize customer value from our platform. We proactively engage with customers to understand their unique needs, provide workflow consultations, and identify opportunities for expansion and growth. By fostering strong relationships and advocating for customers’ interests within the organization, we drive customer retention and foster long-term partnerships. Through continuous education, support, and collaboration, we empower our customers to achieve their global communication goals. Where You’ll Work This position can be based in New York City, Boston, Washington D.C., or Indianapolis. In Indianapolis, you will be expected to work in the office in a hybrid capacity. In all other locations, you will start as fully remote and then transition to hybrid once offices are opened in those locations. Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations. Authorization to work in the US is a precondition of employment. What You’ll Do LILT seeks an experienced Customer Success Manager passionate about customer success, with a proven track record of accelerating customers’ technology adoption, minimizing churn, and growing Enterprise accounts. As a Customer Success Manager, you will be responsible for ensuring the success and satisfaction of our customers. You will serve as the primary point of contact for these customers, building and nurturing strong relationships, providing strategic guidance, and serving as a trusted advisor on product/service usage and best practices. This role is instrumental in driving customer retention and growth, as well as advocating for customers within the organization. Key Responsibilities: The Customer Success Manager (CSM) is responsible for managing our largest Enterprise accounts, achieving high customer retention rates and ensuring an environment for revenue expansion. In addition, the CSM must align multiple internal functions and work across levels within our enterprise customers to maximize the value that LILT delivers. Accelerate customer platform adoption during the onboarding phase by: * Driving post-sales engagement, achievement of success criteria when applicable, and proactively identifying and managing risk areas * Ensuring proper internal alignment and customer communication to keep all deliverables on track and compliant with industry standards * Anticipating and addressing issues that may arise and finding solutions that unblock and exceed customer expectations Ensure customer retention by: * Working with the customer to understand, measure, and consistently deliver high ROI * Driving high utilization of the customer’s LILT subscription * Driving the customer’s business transformation and operational excellence * Being the customer’s trusted advisor and advocate within LILT * Collaborating and communicating across various LILT teams to ensure problems are solved, meet, and exceed success metrics Grow product use within our customer base by: * Serve as the primary Customer DRI (Directly Responsible Individual) for Enterprise accounts, owning the end-to-end customer experience and ensuring their success with our platform and services * Develop and maintain strong, long-lasting relationships with key stakeholders within customer organizations, serving as a trusted advisor on product usage, best practices, and industry trends * Conduct regular calls and Quarterly Business Reviews (QBRs) to review account health, discuss strategic initiatives, and identify opportunities for expansion and growth * Proactively identify and pursue opportunities for upselling and cross-selling additional services or features * Collaborate closely with Account Executives to align on customer strategy, drive mutual success, renew contracts, and maximize revenue potential * Monitor customer health and engagement metrics, proactively addressing any issues or concerns and driving initiatives to improve customer satisfaction and retention * Act as the voice of the customer within the organization, gathering feedback, advocating for product enhancements, and ensuring customer needs are addressed * Collaborate with Marketing to develop customer stories, gather testimonials, and contribute to case studies and other marketing materials Skills and Experience: * REQUIRED: experience in the translation and localization/language services industry * 5+ years of experience in customer success, account management, or related roles, preferably in SaaS or language services industry * Prior experience managing a portfolio of customers with total annual recurring revenue (ARR) between $1 and $5 million * Minimum Bachelor's degree * Willingness to travel and meet customers up to 15% of the time * A true passion for customers and Customer Success with the ability to build strong relationships * Truly enjoys a dynamic startup environment where every day is different and each challenge is different * Can juggle multiple, very different tasks – delivering QBRs to the executive team of an advanced customer today, onboarding a new customer tomorrow, partnering with sales on an upsell opportunity the next day. Each customer may have very different use cases and specific needs, so being able to stay organized and accomplish their goals is essential to our success. * An eye for building processes and systems that can scale LILT’s customer engagement model * Proven track record of successfully managing customer accounts and driving customer satisfaction, retention, and growth * Excellent communication and interpersonal skills, with the ability to build strong relationships and effectively communicate with stakeholders at all levels * Empathy and customer-centric mindset, with a genuine desire to understand and meet the needs of customers * Strong problem-solving abilities and strategic thinking skills, with a focus on driving results and delivering value to customers * Time management and organizational skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment * Collaboration and teamwork skills, with the ability to work effectively across cross-functional teams to drive customer success initiatives * Adaptability and flexibility, with the ability to quickly adapt to changing priorities, customer requirements, and business needs * Experience in conducting QBRs, delivering presentations, and leading customer meetings Benefits: United States * Compensation: At market salary with the opportunity to earn on-target earnings (OTE), meaningful equity, 401(k) matching, and flexible time off plus company holidays * Medical Benefits: Employees receive coverage of medical, dental, and vision insurance, and more. In addition, LILT pays for basic life insurance, short-term disability, and long-term disability * Paid parental leave is provided after 6 months. * Monthly lifestyle benefit stipend via the Fringe platform to allow employees to customize benefits to their lifestyle Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations. Salary range $110K-$115K Our Story Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. While together at Google, they were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company.The quality just wasn’t there. So they set out to build something better. LILT was born. LILT has been a machine learning company since its founding in 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, human-in-the-loop systems, and now agentic AI. With AI innovation accelerating and enterprise demand growing, the next phase of LILT’s journey is just beginning. Our Tech What sets our platform apart: * Brand-aware AI that learns your voice, tone, and terminology to ensure every translation is accurate and consistent * Agentic AI workflows that automate the entire translation process from content ingestion to quality review to publishing * 100+ native integrations with systems like Adobe Experience Manager, Webflow, Salesforce, GitHub, and Google Drive to simplify content translation * Human-in-the-loop reviews via our global network of professional linguists, for high-impact content that requires expert review LILT in the News * Featured in The Software Report’s Top 100 Software Companies! * LILT makes it onto the Inc. 5000 List. * LILT’s continues to be an intellectual powerhouse, holding numerous patents that help power the most efficient and sophisticated AI and language models in the industry. * Check out all our news on our website. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at . At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at . LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices. Compensation Range: $100K - $200K

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. The Learning to Work (LTW) for Transfer Schools Program will provide services to students, ages 15-21 that are over-aged for grade, under-credited, and have spent at least one year in another high school to earn a high school diploma and gain valuable vocational and life skills supports. Using the Primary Person Model, each student will have a Young Adult Career Advisor who will: guide students towards removing barriers toward graduation, engage students in college preparatory activities, provide supportive services, and increase self-direction and self-sufficiency through meaningful career exploration experiences, including subsidized internship placements for 20% of the student population. Position: Internship Placement Specialist Reports To: Supervisor II Location: 6565 Flatlands Avenue Brooklyn, NY 11236 What The Internship Placement Specialist Does: • Maintain professional relationships with students and student confidentiality., • Develop, create and/or request internship and job opportunities for students (obtain as much information on the position as possible)., • Research and maintain accurate contact data for all existing and prospective employer/Internship contact information., • Regularly initiate contact with potential employers that are seeking interns in the NY Metro area., • Market CAMBA's internship placement services to new and existing employers., • Build and maintain a list of internship openings in various industries., • Share internship openings with other internship developers in the internship shared database system, if you are unable to fill position., • Identify students who meet the qualifications for open positions., • Match students to internships based on their qualifications., • Inform students of the job duties, responsibilities and all appropriate details regarding open positions., • Review students' resumes to ensure professionalism and accuracy and send resumes to potential employers., • Schedule interviews and coordinate between student and hiring manager., • Prepare students for interviews with specific employers including conducting mock interviews., • Facilitate Job Readiness Seminars, pre-placement orientations, and other workshops as needed., • Request feedback from employers regarding students’ interview., • Collect LTW Agreement Forms for each student., • Collect and send all new hire paperwork for each student to Human Resources Department., • Enter student’s internship start/end dates and internship hours worked into database (such as Client Track)., • Make bi-weekly phone calls to employers to ensure that CAMBA's students are satisfactory employees, to resolve problems that may interfere with performance, and to encourage employers to call CAMBA if a problem should arise., • Create narrative case notes regarding student progress at each point of contact using Client Track., • Update Internship bulletin board bi-monthly using creative and innovative methods., • Follow-up with students after interviews to get feedback and establish next steps., • Once a student is hired, periodically request documentation to verify placement and retention., • Create internship timesheet vouchers and submit voucher to payroll bi-weekly., • Visit each internship site at least one time per month to ensure that interns are satisfactory employees., • Participate in case conferences with program staff and students regarding student progress., • Provide ongoing communication with Young Adult Career Advisors concerning students., • Provide all required information for weekly/monthly/quarterly/annual reports., • May update student information (resumes sent, interviews, employment, and retention) in computerized student tracking systems., • May interview students to evaluate work history, skills, education, training, compensation needs, and other qualifications., • Ability to adapt to the culture and environment of a public school., • Ability to effectively present information and respond to questions from employers, students, funders, other organizations, and the general public. Ability to model the interviewing/presentation skills that students are expected to emulate., • Ability to apply concepts such as fractions, decimals and percentages to practical situations., • Ability to define problems, collect data, establish facts, and draw valid conclusions., • To perform this job successfully, an individual must have knowledge of Word Processing software; Spreadsheet software; Internet software and Database software., • May have team and/or other coordination responsibility, but no consistent supervisory responsibility, • Must obtain Dept. of Education fingerprint clearance. Status: Full-time (35 hours per week) Monday-Thursday 12:30PM-8:30PM & 8AM-4PM Friday (summer schedule may vary) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR M7Btb7EJWg

Job Description Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. The Client Success Manager is part of the Datavant organization and is responsible for successful completion of all client projects. The team coordinates efforts between internal resources and clients in support of custom risk adjustment projects and reports on project status to all stakeholders. Datavant's Client Success Managers are hybrid project management and consulting resources that have strong healthcare industry knowledge combined with communications and project management skills. They are key to successful client retention and project success. You will: • Lead the Datavant relationship with the client ensuring that they receive the best possible result delivery, service and support., • Manage coordination, tracking and reporting of all things related to client projects., • Lead (coordinate, motivate and facilitate) the efforts of associated project resources working closely with all internal teams including: data integrations, coding management, engineering, sales, and executive teams., • Ensure smooth communication channels between internal stakeholders via regular reporting and info sharing (daily/weekly/quarterly reports, meetings, status updates, etc.)., • Own client operations project management processes, tools, reference materials and cross functional usage., • Monitor project status and success throughout the entire project lifecycle., • Identify, analyze and resolve client problems as they arise, coordinating escalation and resolution with sales and other internal stakeholders., • Prepare final reports and presentations for clients; calculate project results summaries, coordinate results delivery with the Sales team., • Identify, define and execute process improvements in line with department needs and organizational goals., • 3+ years project management experience, • Familiarity with Healthcare data systems, data formats and processes with the ability to converse at a technical level, • BS degree in business, technology or related field preferred, • Knowledge of healthcare industry, payment models, risk adjustment, medical coding, physician workflow, and/or electronic health record systems, • Advanced Excel skills, including vlookup, and pivot tables; some knowledge of sql queries is helpful, • Strong bias for action and collaboration and well developed sense of urgency, • Strong curiosity and ability to correlate data from many sources, • Professional and respectful demeanor in a relaxed work environment, • Detail oriented, self‐starter with proven track record of execution and results, • Team player with a desire to learn and take on new responsibilities in a fast paced, innovative environment, • Advanced presentation skills; comfortable presenting to multiple audiences, • Ability to establish rapport with multiple client stakeholders, • Excellent meeting leadership skills, including meeting logistics, agendas, and meeting notes., • Demonstrated ability to conceptualize, manage and prioritize multiple projects #LI-BC1 We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is:$108,000—$135,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.

Job Description Metropolitan College of New York (MCNY) is a unique and vibrant learning institution. It is a non-profit, regionally accredited college offering associate, bachelor’s, and master's degrees, with state-of-the-art campuses in the Financial District of Manhattan and the Hub district of the South Bronx. For over 50 years, MCNY has offered highly motivated learners a powerful model of Purpose-Centered Education that promotes personal transformation and constructive change in workplaces and communities. MCNY enrolls approximately 1,000 students annually into its accelerated degree programs with convenient onsite and remote schedules for added flexibility. Summary The Coordinator of Veteran Recruitment and Student Service Success is part of the Student Services team, working under the supervision of the Dean of Students to ensure that the educational needs of the Veterans are understood and responded to by the college community, and that Veterans are provided academic support, retained, and graduate. The Coordinator will create and manage initiatives and activities that serve Veteran student needs, and enhance their educational, social, and leadership skills at MCNY. MCNY enrolls daytime, evening, and Saturday students at two campuses (Manhattan and the Bronx). As part of the team, the Coordinator will be required to work some late evenings, occasional Saturdays, and travel to the Bronx Campus as needed. Responsibilities: • In collaboration with the marketing team and admissions team assist in the recruitment of Veterans., • Plan and implement student life initiatives designed to build their spirit and enhance the student experience, thereby improving retention and graduation rates, • Partner with MCNY’s Social Worker to organize programs that promote health and wellness, that address the needs of veteran students., • Develop external partnerships with organizations that focus on Veterans’ services to add to our wrap around services., • In collaboration with the Career Services Office, identify professional development opportunities for Veterans and coach Veterans on the job search process, • Identify and implement professional development opportunities for staff and faculty, to better understand the Veteran experience, • Partner with MCNY Social Worker to identify Trauma informed education opportunities for faculty and staff., • Collaborate with the Learning Enhancement Center to track the tutoring usage by veterans, identify the skills gaps, and identify resources to help improve academic performance, • Organize and maintain the Veterans’ Center to ensure it is a welcoming site and that it serves as a physical resource center for veterans, • Track and analyze key performance indicators focused on Veteran student success, such as, but not limited to: Persistence, retention, graduation., • Perform other duties as assigned by the Dean or Director Qualifications: • Bachelor’s degree in education, social work, counseling, or related field required; Master’s degree preferred;, • Minimum of two years of experience working in higher education, advising students from diverse backgrounds;, • Excellent oral and written communication skills;, • Demonstrated ability to work independently and collaboratively within the team and across various departments;, • Demonstration of initiative and passion for student success;, • Sound judgment, problem solving and critical thinking skills are essential;, • Able to work independently and as a member of a team, where cooperation and initiative are valued;, • Strong customer service skills with the ability to work with students and colleagues tactfully and effectively;, • Familiarity with educational technology and information systems (experience with Power Campus and Early Alert Systems preferred);, • Proficient in Microsoft Office and will be required to learn various internal student information and learning management systems;, • Highly organized, detail oriented, and able to multi-task;, • Able to work some evenings and weekends, as needed;, • Able to travel between campuses, as needed Qualified applicants should submit a cover letter and resume below or mail to Department of Human Resources, Metropolitan College of New York, 60 West Street, New York, NY 10006. For more information about MCNY please visit the College’s website at MCNY is an Equal Opportunity Employer

Job Description Summary World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents. Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 260 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions. Our rapid growth and market leading presence has created opportunities throughout the state and we offer top talent the choice to work from one of our multiple offices throughout the region. Position Summary • Effectively managing a high volume book of Personal Lines Insurance business, ensuring all required tasks are completed accurately and on-time, • Growing client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication, • Handling renewals, service requests, claims, billing and new policies, • Maintain a thorough understanding of the markets and their appetites, underwriting guidelines, submitting and procedures, • Review all applications, policies, endorsements and audits for accuracy, • Complete loss/claim analysis and summaries, • Coordinate expiration list with department manager to obtain renewal business information Qualifications • Bachelor’s degree or equivalent work experience, preferred, • 3-7 years minimum Personal Lines Account Management experience required, • Property & Casualty License required, • Valid driver’s license and insurance, required, • Possess strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point), • Applied/Epic or similar agency management software experience, preferred., • Able to work independently and enjoy a high degree of interaction with team members., • Self-motivated and driven. Maintain a sense of urgency and ability to work with and meet deadlines., • Demonstrate effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance., • The ability to multi task, prioritize, work independently, and use discretion surrounding sensitive information., • Ability to maintain a professional demeanor and positive attitude Compensation This is a remote position with a competitive benefits package. The base salary ranges from $50,000 to $60,000, with bonus eligibility. Actual compensation will depend on experience, qualifications, and business needs. Learn more about our careers at: . Equal Employment Opportunity At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business. #LI-MA1 Powered by JazzHR KPxMbQIDjs

Job Description Title of Position: Program Director Reports to: Assistant Vice President, Transitional Housing FLSA Status: Exempt Salary: $105,000 per year Positions reporting to this position: Social Service Supervisors, Housing Coordinators, and Administrative Assistants Purpose of the Position The Program Director is responsible for the day-to-day management of a transitional family residence serving families with children. The Program Director will ensure that the residence operates in accordance with the guidelines identified by the NYS Office of Temporary Disability Assistance (OTDA), the NYC Department of Homeless Services (DHS), and Win. Responsibilities: • Supervise the program’s multi-disciplinary team, which will include Social Service Supervisors, Housing Coordinators, Case Managers, and Administrative Assistants., • Coordinate services provided by Employment Specialists, Child Care staff, and Recreation staff to ensure an integrated service plan to address the needs of each shelter resident and the primary goals of the transitional housing program., • Provide coaching, training, and staff development to all staff in accordance with Win’s policies and procedures., • Ensure new staff orientation is provided so that they become quickly familiar with program procedures and goals., • Ensure that Win’s Human Capital Department is consulted for all staff performance concerns., • Champion and model the use of Evidence Based Practices (EBP), Trauma Informed Care (TIC) and Motivational Interviewing (MI)., • Model the use of EBP for staff and peers., • Monitor the Client Assistance and Rehousing Enterprise System (CARES) database along with the Social Service Supervisor for timely documentation., • Train and support staff in their use of EBP with clients and use EBP to meet and exceed program goals., • Ensure that all staff receive timely and quality performance evaluations in accordance with Win’s personnel policies and procedures., • Establish linkages with appropriate community agencies for services required by shelter residents, to include medical, mental health, substance abuse, child welfare and other stakeholders working with Win clients., • Monitor the program’s effectiveness in reaching the goals of permanent housing, securing clients’ employment and establishing family stability., • Analyze, develop and implement procedures and policies to ensure quality service provision., • Assure a safe and healthy environment by participating in the overall security and maintenance of the program in accordance with regulatory guidelines and Win policies., • Co-authorize purchase orders and ensure that all expenditures are being made in compliance with Win’s procurement policies and procedures., • Manage the program’s petty cash and program metro cards to ensure compliance with Win’s policies., • Participate in local community organizations and attend Community Board meetings in the shelter’s district and serve as a liaison with members of the community., • Represent the agency at meetings, conferences and public hearings to gain and share information relevant to the program’s operation., • Establish a Community Advisory Board comprised of staff, transitional housing residents, and community members including NYPD and local representatives to meet on a quarterly basis., • Participate in staff interviewing and hiring process., • Must be on call 24 hours a day, 7 days a week., • Must be able ascend/descend stairs in the building assigned., • Commitment to Win’s mission, vision, and values., • MPH, MSW, or MA in Health/ Social Services is required., • Minimum of five (5) years of experience in the human services sector, which includes three (3) years in a supervisory role with responsibilities for managing budgets and staff., • Familiarity with EBP, MI and TIC., • Able to manage boundary setting and cultural reflexivity., • Able to provide outstanding customer service to clients and other stakeholders., • Able to maintain composure in stressful situations., • Excellent organizational and communication skills, written and verbal., • Must be able to interact effectively with the all clients and staff in the residence., • Knowledge of CARES a plus., • Solid computer skills, knowledge of MS Office and Outlook a plus., • Must be willing and able to be on call 24 hours a day, 7 days a week., • Bilingual – English/Spanish a plus. Core Competencies: process and use resources, activities, outputs, and outcomes to envision and manage change. • Communicating and Collaborating: Work collaboratively. Rely on and support the team in achieving results. Use effective verbal and written communication with appropriate tone. WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. #IND #ZR Company DescriptionWomen In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.Women In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.

HR Generalist Seeking an HR Generalist to work with a non profit organization that assists people with mental health concerns. The HR Generalist will serve as a professional team member in the delivery of full-cycle HR services, including: new hire orientation and on-boarding; benefits and leave administration; payroll, and employee relations. Duties: • Consult with Managers and employees in assigned programs/departments, to provide HR guidance and identify solutions to workplace concerns., • Provide professional support on recruitment, in conjunction with Recruiter, to line and departmental managers to ensure that CA recruitment process follows best practices recruitment and selection, and maintains applicable compliance with all related State and Federal Laws, regulations and policies., • Administer the onboarding process, for assigned departments, including but not limited to:, • Oversee the processing of all employment paperwork to include applicable background screening and pre-employment testing., • Plan and facilitate new hire orientation program and on-boarding activities to assure a smooth transition to the organization., • Present various new hire orientation program topics (e.g. benefits; HR policies)., • Participate in the processing of biweekly payroll, including but not limited to: timesheet review and approvals, processing of new hires/terminations, salary adjustments, and related activities, for assigned organization/departments., • Administer health and welfare plans, in collaboration with HR Manager, including enrollments, changes and terminations, and address any benefit-related inquires for all field staff, • Assist with drafting of HR processes and policies, based on identified needs., • Administer Leave Management (leave requests and claims administration including Long and Short-term Disability, FMLA, Workers Compensation, Paid Family Leave and Covid Leave). • Administer Performance Management function for assigned programs/departments:, • Serve as a guide for managers through performance related matters to navigate change and support them in coaching, providing feedback, and managing performance., • Partner with Chief People Officer and Director of HR with Performance Management function, including overseeing the annual evaluation process, drafting and issuing corrective actions and exit interview process., • Assist with the development and roll-out of training programs for all levels of staff in response to identified needs. and latitude id, • Maintain and expand knowledge and understanding of existing and proposed federal and state laws/regulations affecting human resources management., • Produce relevant metrics for assigned organization/department., • Host monthly in-field days, to bring HR services and presence to staff., • Share responsibility in maintaining compliance within all personnel sources (personnel files, HR databases, etc.), including serving as a point person for audits., • Handle requests for information as they relate to audits and surveys or other internal/external requests., • Participate in HR special projects as necessary., • Attend and participate in supervision, meetings and training sessions, as required. Requirements: • Have an understanding, appreciation, and commitment to the philosophy and mission of the organization., • Bachelor’s degree in Human Resources or related area, preferred., • ADP WFN software experience., • Previous experience working for a non profit., • HR Related Certification, preferred., • Minimum three to five years of experience in Human Resources, required., • Ability to prioritize and meet deadlines., • Strong analytical ability., • Excellent oral and written communication skills., • Be creative and flexible., • Ability to utilize various computer programs, specifically Microsoft Word and Excel., • Show initiative and be responsible for follow through., • Ability to maintain confidential information, as related to position. We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.

Seeking a bilingual English/Spanish Speaking Intensive Care Coordinator Position Summary: The Intensive Care Coordinator (ICC) provides assessment, care planning, and service coordination activities for eligible clients, with significant behavioral health, mental health, and/or medical needs. The ICC works closely with other health and social service providers to ensure comprehensive and appropriate care needs are met to stabilize participants, promoting access to health and wellness while reducing healthcare costs. Responsibilities: • Monitor progress of each client on an ongoing basis through delivery of face to face, escort, written, electronic and telephonic outreach/monitoring/collaboration and planning activities, in accordance with Health Home, DOH, OMH, and departmental guidelines., • Complete client-centered comprehensive functional assessments to identify the medical, behavioral health, and social needs/goals of each client., • Develop, adhere to, and document daily schedule of appointments; inform supervisor of scheduling conflicts or changes and maintain accurate record of daily activities.; participate in individual and group supervision as scheduled by the appointed supervisor., • Develop, review, and update written/electronic person centered care plans that are driven by functional assessment outcomes. Shared and develop/update care plan in partnership with the client and their Health Home network partners and collateral supports. Ensure that all Care Plans uphold the policy and procedure set forth by the department and Health Home., • Maintain an accurate caseload panel through prompt identification and response to cases appropriate for level of care changes including but not limited to discharge or transfer activities., • Maintain collaborative relationships with all service providers utilized in the care planning interventions, sharing/extracting regular status updates and participating in case conferences as needed (and as outlined in the policy and procedure of the department and lead Health Home providers) to monitor level of care and health status for all assigned members., • Promptly review and address any crisis situations that arise for any client with supervisory staff, service network and any involved legal entities., • Provide services to clients as needed to meet Care Plan objectives, including facilitating referrals to medical, behavioral health and social assistance entities; assisting with management of entitlements (Medicaid, SNAP benefits, SSI, etc.); assisting with securing stable housing; and arranging transportation and other services to support wellness and health care compliance., • Utilize Electronic Health/Medical Record system(s) of assigned Health Home and NADAP database tools to maintain documentation and all relevant treatment records, entering contact notes within the timeframe outlined in the Program Manual guidelines., • Performs other duties as assigned. Qualifications: • Bilingual Spanish speaker required., • Bachelor’s Degree in Social Work, Human Services or related field required, • Degree in social work, public health, or mental health counseling preferred with two years experience or a master's degree with one year experience. Hiring Criteria may change depending on standards of governing entity of target population (i.e. DOH, OMH, etc.), • Requires advanced knowledge of specialized or technical field or a thorough knowledge of the practices and techniques of a professional field. May require knowledge of policies and procedures, and the ability to determine a course of action based on these guidelines., • Caseloads may flex based on need and acuity of targeted population. Flexibility in caseload management required. COMPANY OVERVIEW This job is presented to you by TemPositions Office, a division of the TemPositions Group of Companies. Enjoy exceptional compensation, benefits, and a wealth of opportunities in all office related positions. To learn more about employment opportunities, visit our website at . We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.

Job Title: Housing Specialist Salary: $54,000 Schedule: • Monday through Friday, 9 to 5. Our client, a prominent Bronx-based nonprofit organization, is seeking housing specialists to advance their mission of providing housing intervention and assistance services. The successful candidate will be responsible for providing housing services to help clients understand and overcome personal or social issues affecting their housing. The housing specialist will cooperate with case managers and legal staff to develop service plans for clients to ensure permanent and stable housing and access to community sources. The specialist will be encouraged to be cross-trained and have an understanding of the job functions within the Housing Services Department. Responsibilities include: • Collaborate with program participants to develop service plans that correlate with resolving presenting problems and obstacles to maintaining housing stability, • Assist in client intake, service planning, advocacy, and referral services in the absence of a case manager, • Maintain weekly or bi-weekly contact with clients to follow-up on service plan, • Maintain records monitor case progress and enter case related information into AWARDS Database, • Conduct and/or participate in housing related activities and workshops, • Assist participants with obtaining and reinstating benefits, • Assist participants in identifying financial resources, • Advocate and submit applications for rental assistance grants through charitable organizations, • Compile and submit packages to HRA for Rental Assistance Grants (Exceptions to Policy) and One-Shot Deals, • Make appointments with landlords and other housing agents to ensure individuals have housing leads in the event relocation from current housing is required, • Work collaboratively with legal services staff to identify client readiness on legal proceedings, • Treat all clients, visitors and employees with kindness, respect, and dignity, • Enforce facility rules and regulations to maintain compliance, • Attend staff meetings and serve on committees as required, • Maintain confidentiality and professionalism, • Time management and prioritization, • Maintain awareness of new trends and development in social services and related fields, • Baccalaureate (Bachelor’s) degree in Social Work, Psychology, Sociology, or related field with 0+ years of direct social service experience, • Associate degree in Human Service, or related field with 2+ years of direct social service experience preferred but not required, • High School Diploma/General Equivalent Diploma with 4+ years of direct social service experience preferred but not required, • Knowledgeable of the plight of the homeless and special needs populations, • Knowledgeable of case work/case management methodologies, • Proven ability to work collaboratively well with diverse groups, • Proven ability to handle multiple tasks effectively under pressure, • Strong organizational skills, detail-oriented, and efficient, • Maturity, integrity, and sound judgment Pay:$54,000.00 - $54,000.00

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS).HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits

Applicant must be permanent in the Principal Administrative Associate CS title.The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS).HRA is dedicated to fighting poverty

Office Assistant 1 In Human Resources Management. The Department of Financial Services is seeking candidates for the position of Office Assistant 1 in Human Resources Management.

Human Resources Solutions (HRS) supports the human resources needs of the Department of Social Services, the Human Resources Administration, and the Department of Homeless Services through strategic partnership and collaboration, with the goal of creating an inclusive, motivated, and client centered

Principal Administrative Associate III.Applicants must be permanent in the Principal Administrative Associate Civil Service Title.The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless

The goal of these projects is to maximize resources, identify efficiencies and streamline workflows both within HPA areas and between those areas and other areas in the Department of Social Services (DSS), Human Resources Administration (HRA), and Department of Homeless Services. These projects impl

Human Resources Administrative Assistant. Division/Department: Human Resources. Organizational Overview: Henry Street Settlement opens doors of opportunity to enrich lives and expand human progress for Lower East Side residents and other New Yorkers through social services, arts, and health care pro

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS).HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits

APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE.The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS).HRA is dedicated to fighting

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). Ensure that reports are retrieved from the Depcon system and distributed to unit supervisors for initiation of app

In this role, the successful candidate as a key member of Corporate Services Strategic Sourcing team, you will play a critical role in developing and executing strategic sourcing initiatives for the Human Resources department including commodities such as benefits/insurance, staffing, temporary labo

The New York City Department of Homeless Services (DHS) is the largest organization in the United States dedicated to preventing and addressing homelessness. A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management,

Applicants must be permanent in the Administrative Staff Analyst Civil Service Title or be permanent in a comparable title eligible for 6.The Department of Social Services (DSS) is comprised of the administrative units of the NYC Human Resources Administration (HRA) and the Department of Homeless Se

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS).HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits

APPLICANTS MUST BE PERMANENT IN THE ASSOCIATE BENEFITS OPPORTUNITY SPECIALIST CIVIL SERVICE TITLE.The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS).HRA is dedicated

If you are hired provisionally in this title, you must take and pass the Civil Service Exam, when it becomes available, to be eligible for continued employment.The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) a

The New York City Department of Citywide Administrative Services (DCAS), Human Capital Line of Service, Bureau of Examinations, performs responsible work in the establishment of qualifications for civil service positions, as well as in the development, validation, rating and administration of compet

Human Resources Solutions (HRS) supports the human resources needs of the Department of Social Services, the Human Resources Administration, and the Department of Homeless Services through strategic partnership and collaboration, with the goal of creating an inclusive, motivated, and client centered

The Finance Office/Human Services Unit is recruiting for one (1) Associate Staff Analyst to function as the Assistant Director of Human Services unit, who will:. Assistant Director Of Human Services Unit. The Department of Social Services (DSS) is comprised of the administrative units of the New Yor

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). Manage and coordinate complex projects related to the enforcement of Software Development Lifecycle Quality Standa

Organizational Development Specialist.Human Resources Solutions (HRS) supports the human resources needs of the Department of Social Services, the Human Resources Administration, and the Department of Homeless Services through strategic partnership and collaboration, with the goal of creating an inc

Job Category: Building Operations & Maintenance.Applicants must be permanent in the Stoke Worker Civil Service Title.Work location: 10300 Foster Ave, Brooklyn NY 11236.The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS).HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits

The Department of Social Services Accountability Office (DSS-AO) is responsible for supporting the integrity of social services programs administered by the New York City Human Resources Administration (HRA), Department of Social Services (DSS) and Department of Homeless Services (DHS).AO maintains

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS).HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits

Job DescriptionOverview Company Overview: Join Allied Universal® Facility Management and Janitorial Services! We're committed to delivering exceptional cleaning, landscaping, and restoration services for commercial facilities. Be part of a welcoming and collaborative team where innovation meets excellence. We offer steady, reliable work in janitorial management, full-time and part-time janitorial roles, maintenance, landscaping, and metal restoration. If you want to make a meaningful impact and build a lasting career, we have opportunities for you. Join us and grow with a leader in the industry! We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility. Job Description: Job Description Allied Universal Janitorial Services is seeking the position of Janitor. As a Janitor for Allied Universal Janitorial Services, you will be responsible for cleaning and servicing our client's property to keep it in the best shape possible. You will also assist patrons or customers in a friendly and engaging manner when requested to do so. Qualifications/Requirements • Be at least 18 years of age with high school diploma or equivalent for full time positions., • Certain positions may require successful completion of a background investigation and a drug screen in accordance with all federal, state, and local laws., • Effective communication skills with customer, patrons, and employees- assisting others in a friendly and engaging manner at all times., • Knowledge of cleaning chemicals and supplies., • Strong attention to detail and reliability on completing tasks that can be repetitive., • Able to:, • Work in various working conditions and environments such as cold weather, rain/snow or heat for extended periods., • Ability to operate various cleaning equipment and machinery including scrubbers, pressure washer, and carpet extractor., • Ability to climb ladders, stand or walk on various surfaces for long periods of time., • Ability to lift and carry items and/or machinery up to 50 pounds. If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1437495

Job Description ON BOARD EXPERIENTIAL MARKETING On Board Experiential (OBE) is an award-winning, full-service, experience-led agency that creates meaningful brand experiences worldwide. We work out of our homes and physical offices in San Francisco, Los Angeles, and NYC, or wherever our adventures take us! Our clients include Nike, Meta, JPMorgan Chase, The Infatuation, Stripe, and OpenAI, to name a few. We know, "Cool, cool, but what's it like to work at OBE?" We thought you'd never ask. Event Marketer has recognized OBE as one of the best places to work in events and well, we couldn't agree more. The most important part of our business is our people. They are hardworking, brave and make magic happen on the regular. But under each majestic exterior is a human deserving of a healthy work-life balance. That's why we believe in recovery days, happy hours, friendly but competitive fitness challenges and company offsites. We conduct open meetings to facilitate discussions that heal, inspire, and bring us closer. We encourage each other to bring our whole selves to work. We want to hear about your lived experiences and unique perspectives. We don't just want you to be unapologetically you: it's part of the job description. SUMMARY OF POSITION The Account Director is a leadership position within the Account Team, delivering an exceptional level of service and execution of programs on behalf of our clients. Positioned as a mentor and manager for team members in the department and agency, the Account Director is responsible for generating and expanding our client accounts and relationships. This position requires a comprehensive understanding of our clients' business needs and a competitive landscape. They provide end to end project management on high profile large scale complex programs, offering creative and strategic solutions to deliver on program KPIs. This position is accountable for financial and operational performance, managing program budgets and resource utilization. The Account Director ensures that programs and marketing strategies successfully promote client brands, products, and services in accordance with client objectives and initiatives. In addition, this role carries a specialized focus on building and managing restaurant and hospitality relationships, curating culinary partnerships, and integrating hospitality-driven experiences into client programs. ESSENTIAL JOB FUNCTIONS • Demonstrate thought leadership with insightful analysis of client objectives and develop innovative solutions that successfully deliver clients' message and enhance the brand presence., • Collaborate with creative strategy to conduct research and develop insights for brand and audience analysis, as the foundation to build concept development., • Drive and / or supervise client activations to ensure proper planning, development and execution with the utmost professionalism and accountability., • Develop and manage program SOWs ensuring resources, budgets, timelines, and deliverables stay aligned with terms of contract and client commitments., • Critically evaluate and offer solutions to optimize client budgets and internal resource management., • Provide ongoing monitoring and guidance of expenses and actual costs for approved program budgets. Lead honest and challenging conversations with clients at times of budget misalignment., • Provide ongoing monitoring and guidance of creative deliverables, ensuring client review and approvals as needed in partnership with program Creative lead. Lead honest and challenging conversations with clients at times of creative misalignment., • Manage multiple projects simultaneously and/or supervise other account personnel, such as Account Managers, Account Coordinators, Interns, and external teams., • Provide mentorship and candid real time feedback to direct reports, cross functional team members as needed and appropriate., • Actively listen and empower others to lead conversations, motivate others and share confidence in others with authenticity., • Recognize the audience needs with varying tones and approach, ability to read the room and address immediately and honestly., • Ability to self-navigate through conflict resolution, and the ability to recognize when to seek support, strong self-awareness of own energy and contribution., • In collaboration with Leadership and Executive team, guide teams through conflict resolution, and the ability to recognize when to seek support., • Drive new business development, including identifying new opportunities with new and existing clients. Lead RFPs process with cross functional team., • Continually strive to identify new opportunities to enhance the agency's services and lines of business., • Build and maintain trusted relationships with restaurants, chefs, and hospitality groups across key markets, with a focus on New York City and East Coast regions., • Curate and manage restaurant partnerships and activations for experiential programs, ensuring seamless integration into client initiatives., • Serve as an advisor on restaurant operations and industry trends, collaborating closely with creative and experiential teams to deliver elevated guest experiences., • Oversee restaurant partner communications, from prospecting through onboarding and execution., • Track partnership satisfaction post-activation and identify opportunities for long-term growth., • Maintain a pulse on hospitality industry news, trends, and emerging talent to inform client and agency strategies. DESIRED SKILLS AND EXPERIENCE EDUCATION / EXPERIENCE • Minimum 5 years of experience in marketing, promotions, and events within a marketing agency, preferably experiential marketing, • Must have significant client service with on-site and/or virtual event experience., • Digital, interactive, and/or online branding and program experience, • Brand management experience a plus., • BA/BS in marketing, business administration, communications, or related field; MBA degree is a plus., • Strong communication skills with ability to connect with others authentically while equally honoring and respecting diverse perspectives., • Ability to build trust and respect through active coaching, communication, and listening., • Exceptional track record growing and managing client relationships with key stakeholders, and executive decision makers., • Demonstrated track record of developing and mentoring account team personnel., • Forward thinking and excellent problem-solving skills, with the ability to pro-actively anticipate obstacles and issues, properly communicate to appropriate parties, and create solutions on a timely basis., • Ability to continuously seek and identify areas of organic growth and expansion of services offered to clients., • Must have experience managing financials and forecasts., • Established network within the restaurant and hospitality community, particularly in NYC and East Coast markets., • Natural curiosity—the drive to always be learning and growing, professionally and personally., • High energy and flexibility in working non-traditional hours as needed (some nights and weekends as deadlines dictate)., • Ability to lift up to 25 pounds and stay on your feet for extended periods of time., • Willingness to work a hybrid schedule (up to 4 days in office) and travel up to 50% of the time., • Comfortable attending industry events, dining out as part of relationship development, and representing the agency at high-profile hospitality experiences Compensation Range: $100,000 - $150,000 annually. This is the pay range OBE believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on level of experience, relevant skills, professional certifications, market pay, and demand for the role. OBE reserves the right to modify this pay range at any time. For this role, Benefits include: medical/dental/vision insurance, employer paid basic life and personal accident insurance. Also included: Annual Profit Sharing/Bonus Plan based on the company's performance and your individual performance, 401(k), Healthcare Flexible Spending Account, Dependent Care Flexible Spending Account, PTO, STD/LTD insurance benefits. On Board Experiential is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

The Human Resources Generalist will partner with management and other members of the HR team to ensure delivery of quality human resources programs and services. The Human Resources Generalist is responsible for completing a variety of tasks to support the daily operations of the HR department.

Job Description ON BOARD EXPERIENTIAL MARKETING On Board Experiential (OBE) is an award-winning, full-service, experience-led agency that creates meaningful brand experiences worldwide. We work out of our homes and physical offices in San Francisco, Los Angeles, and NYC, or wherever our adventures take us! Our clients include Nike, Meta, JPMorgan Chase, The Infatuation, Stripe, and OpenAI, to name a few. We know, "Cool, cool, but what's it like to work at OBE?" We thought you'd never ask. Event Marketer has recognized OBE as one of the best places to work in events and well, we couldn't agree more. The most important part of our business is our people. They are hardworking, brave and make magic happen on the regular. But under each majestic exterior is a human deserving of a healthy work-life balance. That's why we believe in recovery days, happy hours, friendly but competitive fitness challenges and company offsites. We conduct open meetings to facilitate discussions that heal, inspire, and bring us closer. We encourage each other to bring our whole selves to work. We want to hear about your lived experiences and unique perspectives. We don't just want you to be unapologetically you: it's part of the job description. SUMMARY OF POSITION The Account Director is a leadership position within the Account Team, delivering an exceptional level of service and execution of programs on behalf of our clients. Positioned as a mentor and manager for team members in the department and agency, the Account Director is responsible for generating and expanding our client accounts and relationships. This position requires a comprehensive understanding of our clients' business needs and a competitive landscape. They provide end-to-end project management on high profile large scale complex programs, offering creative and strategic solutions to deliver on program KPIs. This position is accountable for financial and operational performance, managing program budgets, and resource utilization. The Account Director ensures that programs and marketing strategies successfully promote client brands, products, and services in accordance with client objectives and initiatives. In this role, the Account Director will oversee a large-scale, multi-city experiential event series, with responsibility for leading internal production, account, and creative teams. This individual will serve as the key liaison to internal leadership teams while in close communication with the client, ensuring consistency, quality, and strategic growth across markets. The role demands a deep passion for culture and culinary-driven experiences, combined with the operational expertise to execute complex, large-scale events. ESSENTIAL JOB FUNCTIONS • Demonstrate thought leadership with insightful analysis of client objectives and develop innovative solutions that successfully deliver clients' message and enhance the brand presence., • Collaborate with creative strategy to conduct research and develop insights for brand and audience analysis, as the foundation to build concept development., • Drive and/or supervise client activations to ensure proper planning, development and execution with the utmost professionalism and accountability., • Develop and manage program SOWs ensuring resources, budgets, timelines, and deliverables stay aligned with terms of contract and client commitments., • Critically evaluate and offer solutions to optimize client budgets and internal resource management., • Provide ongoing monitoring and guidance of expenses and actual costs for approved program budgets. Lead honest and challenging conversations with clients at times of budget misalignment., • Provide ongoing monitoring and guidance of creative deliverables, ensuring client review and approvals as needed in partnership with program Creative lead. Lead honest and challenging conversations with clients at times of creative misalignment., • Manage multiple projects simultaneously and/or supervise other account personnel, such as Account Managers, Account Coordinators, Interns, and external teams., • Provide mentorship and candid real time feedback to direct reports, cross functional team members as needed and appropriate., • Actively listen and empower others to lead conversations, motivate others and share confidence in others with authenticity., • Recognize the audience needs with varying tones and approach, ability to read the room and address immediately and honestly., • Ability to self-navigate through conflict resolution, and the ability to recognize when to seek support, strong self-awareness of own energy and contribution., • In collaboration with Leadership and Executive team, guide teams through conflict resolution, and the ability to recognize when to seek support., • Drive new business development, including identifying new opportunities with new and existing clients. Lead RFPs process with cross functional team., • Continually strive to identify new opportunities to enhance the agency's services and lines of business., • Remain current in industry trends, competitive landscapes, creative technology innovations. Additional Responsibilities (Experiential Series Leadership): • Lead the planning, execution, and scaling of a multi-city experiential event series, ensuring brand consistency while tailoring experiences to regional markets., • Oversee culinary and cultural partner integration, including restaurant partners, chefs, and other hospitality collaborators., • Act as the primary point of contact for partners, vendors, and talent, maintaining strong relationships and ensuring seamless integration into client activations., • Coordinate development, implementation, and execution of large-scale event logistics, from venue and partner sourcing to on-site management, sponsorship integration, and wrap reports., • Partner closely with executive leadership on strategic growth, expansion, and positioning of the event series., • Develop pre- and post-event materials including activation plans, wrap reports, and executive summaries., • Oversee budget management across multiple events, ensuring ROI-driven planning and accurate forecasting. DESIRED SKILLS AND EXPERIENCE EDUCATION / EXPERIENCE • Minimum 6 years of experience in marketing, promotions, and events within a marketing agency, preferably experiential marketing, • Must have significant client service with on-site and/or virtual event experience., • Digital, interactive, and/or online branding and program experience, • Brand management experience a plus., • BA/BS in marketing, business administration, communications, or related field; MBA degree is a plus., • Experience leading culinary, cultural, or lifestyle-focused experiential programs across multiple markets., • Proven ability to serve as day-to-day client lead, managing expectations, approvals, and communications., • Demonstrated experience with sponsor/partner integration into event programs., • Background in managing large cross-functional teams across multiple projects and geographies. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES • Strong communication skills with ability to connect with others authentically while equally honoring and respecting diverse perspectives., • Ability to build trust and respect through active coaching, communication, and listening., • Exceptional track record growing and managing client relationships with key stakeholders, and executive decision makers., • Demonstrated track record of developing and mentoring account team personnel., • Forward thinking and excellent problem-solving skills, with the ability to pro-actively anticipate obstacles and issues, properly communicate to appropriate parties, and create solutions on a timely basis., • Ability to continuously seek and identify areas of organic growth and expansion of services offered to clients., • Must have experience managing financials and forecasts., • Outstanding organizational leadership skills, including overseeing complex logistics and aligning creative and production outputs across multiple large-scale events., • Experience representing a brand or client at high-profile hospitality, cultural, or culinary events., • Comfortable working in fast-paced, high-profile environments that require balancing local market needs with global brand consistency. OTHER QUALITIES AND SKILLS • Natural curiosity—the drive to always be learning and growing, professionally and personally., • High energy and flexibility in working non-traditional hours as needed (some nights and weekends as deadlines dictate)., • Ability to lift up to 25 pounds and stay on your feet for extended periods of time., • Willingness to work a hybrid schedule (up to 4 days in office) and travel up to 50% of the time., • Ability to travel extensively across U.S. and international markets in support of multi-city programs., • Strong interest in food, culture, and lifestyle programming, with a discerning eye for quality experiences. Compensation Range: $100,000 - $150,000 annually. This is the pay range OBE believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on level of experience, relevant skills, professional certifications, market pay, and demand for the role. OBE reserves the right to modify this pay range at any time. For this role, Benefits include: medical/dental/vision insurance, employer paid basic life and personal accident insurance. Also included: Annual Profit Sharing/Bonus Plan based on the company's performance and your individual performance, 401(k), Healthcare Flexible Spending Account, Dependent Care Flexible Spending Account, PTO, STD/LTD insurance benefits. On Board Experiential is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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